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MSU Federal Credit Union logo
MSU Federal Credit UnionEast Lansing, MI
Position Summary: Under general direction from the VP of Fraud Prevention and BSA, the Card Fraud Manager is responsible for supervising the operations of the fraud prevention program at the Credit Union, as it relates to card fraud. This includes the supervision of employees, tasks and projects within the Card Fraud Team, collaboratively with the Account Fraud Manager for the Fraud Prevention Department, and in accordance with the Credit Union's mission statement, values and strategic plan. This position assures that fraud situations, including claims and losses, are promptly and properly worked in compliance with the Credit Union's policies, procedures and guidelines. This position monitors department service levels while working on cross functional teams to develop and implement policies, strategies and processes for minimizing the risk of loss from fraud, abuse and compliance violations. Work Location- This position is a hybrid working arrangement. Expectation is to be onsite a minimum of 2-3 days per week at our Headquarters in East Lansing, MI. Schedule- Monday-Friday 8:30am-5:00pm Eastern Standard Time; Additionally, having flexibility to support team/answer questions during standard branch hours as needed. An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment. Benefits: 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays 401(k) with a company match Tuition Reimbursement Up to 12 Weeks of Paid Parental Leave Essential Duties and Responsibilities: Level I Directly supervise the Card Fraud Team by carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems. Escalate identified fraud trends and instances in a timely manner to the appropriate leadership and teams for communication to the organization and to affected members. Coach and mentor employees, including but not limited to establishing goals and objectives, providing feedback on investigative efforts and performance; maintain a regular schedule of periodic coaching sessions and quarterly career development meetings. Develop and implement strategies (both external and internal) designed to minimize fraud losses, increase operational efficiencies, and ensure ongoing compliance with laws and regulations. Responsible for maintaining current systems, fraud technology, alerts, and reporting while working to identify gaps in efficiency and potential solutions. Report monthly, yearly and year-over-year departmental statistics for reporting to the board, management, and regulatory authorities, creating unique reports to define trends, anticipate problems and find proactive solutions. Oversee the card fraud rules in place for efficacy, updating, and reporting. Responsible for staying up-to-date with fraud trends, economic conditions, products, services, and Credit Union initiatives to maintain adequate knowledge of the financial services industry and the Credit Union. Responsible for providing input into the Fraud Prevention Department's relevant policies and procedures, annual budget and strategic plan for submission to the senior management. Maintain compliance with Federal and State laws and regulations, in addition to Credit Union policies and guidelines and ensure that employees receive the necessary training to comply with applicable requirements. Foster and promote a culture of risk awareness and accountability. Understand the Credit Union's policies and procedures to ensure compliance and accountability for managing operational risks. Adhere to established internal controls and procedures to safeguard assets, prevent fraud, and maintain the integrity of credit union operations. Perform other duties as assigned Senior Level Demonstrate a holistic understanding of fraud, regardless of type or channel, related regulations and compliance, and processes and procedures to support all investigations, oversee department operations, and advance the Credit Union's overall fraud program. Lead external fraud peer groups and collaborate effectively with partnering financial institutions and law enforcement. Present fraud training and education to external partners and community members. Develop and implement innovative, enterprise-wide business solutions that improve the Credit Union's ability to mitigate operational, compliance, transactional, strategic, information security, and other risks. Implement fraud mitigation strategies in response to fraud trends or spikes that develop and escalate rapidly, effectively leveraging employees, technology, and other resources, while communicating appropriately. Develop and maintain model governance procedures, perform model analysis, and implement changes to models used in Fraud Prevention according to model management policies. Job Requirements: Level I Bachelor's Degree with a concentration in criminal justice, financial crimes, or other business related preferred; In lieu of degree, a minimum of five years of experience in financial crimes or fraud investigation, including a minimum of three years of leadership experience, is required. Completion or active pursuit of a fraud related certification program, such as those offered by the IAFCI, CFE and CFCS is required. Prior experience in a financial institution or similar industry in work related to fraud prevention, financial crimes, or other related role is preferred. Prior experience leading others formally or informally is required; or completion of one of the Credit Union's leadership programs in lieu of experience. Senior Level Formal leadership experience managing a team within a financial institution or similar industry directly related to fraud prevention and/or financial crimes is required. Competencies: Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate. Leadership Competencies must be demonstrated, be committed to, and be developed by all leaders, including Lead Self, Lead Others and Lead Outcomes. Functional Competencies: Digital Literacy Adopts, effectively uses, and champions new technology. Understands and shares technological information used within the position. Systems Knowledge Demonstrates knowledge of financial services and fraud programs and applications, and successfully navigates these systems. Time Management Manages time and resources to ensure that work is completed efficiently. Initiative Takes proactive and prompt action to accomplish work goals. Takes action to achieve results beyond requirements Change Management Adjusts thinking and behavior to resiliently face change, and uses experience to fuel growth. Enables the process of change and transition while helping others deal with its effects. Displays self-awareness of their personal reaction to change and regulates their response. Acts as a change champion, communicating the why behind the change and aligning with organizational direction. Data Analysis Analyzes and draws insights from relevant data. Uses storytelling to effectively communicate insights and actionable, data-informed recommendations. Resourcefulness Creatively copes with difficult situations or unusual problems. Solves problems and achieves results in the face of obstacles and constraints. Detail Oriented Ensures information is complete and accurate. Adheres to processes as outlined. Follows up to ensure quality and completion of work. Project Management Demonstrates knowledge of project frameworks and their corresponding life cycles; project management concepts, tools, and best practices; project reporting standards; and project plan development. Conflict Management Works effectively through an antagonistic situation to minimize relationship damage and promote shared goals. Uses appropriate interpersonal methods to reduce tension or conflict and facilitate agreement. Physical Demands and Work Environment: May be required to remain in a stationary position for an extended period. Ability to operate standard office technology, equipment, and tools, which may include many hours of computer and phone usage. Occasionally needs to move about inside of an office area. Exposure to potentially hazardous conditions, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure. This position can work in hybrid or onsite working arrangements. Disclaimer: Please note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate. MSUFCU is an affirmative-action, equal-opportunity employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Posted 30+ days ago

Mom365, Inc. logo
Mom365, Inc.Wyandotte, MI
Part-time photography and sales position with guaranteed pay of $17.50/hour and potential to earn commission up to $23.50/hr! Is photography your passion? Are you searching for a career that goes beyond the ordinary, where every click of the shutter has the power to touch hearts? At Mom365, we believe that every baby deserves a beautiful portrait, and we're on a mission to capture, celebrate, and preserve families most cherished moments. As a Mom365 photographer, you'll do more than just take pictures-you'll be a part of a family's unforgettable journey. You'll interact with moms, families, and hospital partners, bringing joy and warmth to each interaction while creating stunning portraits that families will treasure forever. If you're dedicated to providing exemplary service and take pride in your craft, we'd love for you to join our family. Together, we'll turn passion into purpose and make every baby's first moments truly unforgettable. Duties & Responsibilities of Newborn Photographers Photograph newborn babies and their families, capturing lifelong memories. Create a welcoming and positive customer experience. Meet photography sales goals. Provide warm, professional, and patient interaction. Collaborate effectively with team members. Comfortably and safely handle newborns. Maintain a passion for photography and excellent customer service. Experience and Requirements for the Newborn Photographer Beginner to mid-level photography skills with basic computer knowledge. Preferred experience in sales and customer service with strong verbal communication. Ability to work independently in a hospital environment, perform moderate physical activity, and lift up to 50 pounds. Reliable transportation; work weekends and holidays. Minimum 18 years old with a high school diploma or GED. Pass background checks and health screenings; current vaccinations required (including COVID-19). Candidates must pass a 12-panel drug test, including THC. Benefits and Perks for Mom365 Photographers Fully paid training and ongoing mentoring and development. Camera equipment provided. Flexible hours with opportunities for advancement. Paid medical screening, vacation, and sick leave. Referral and benefit programs, including 401K plans. This position description should not be construed as an employment contract of any type. Mom365 reserves all rights of employment-at-will.

Posted 30+ days ago

Elara Caring logo
Elara CaringBig Rapids, MI
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Occupational Therapist OT Home Health At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Occupational Therapist. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need an Occupational Therapist with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work in a collaborative environment. Be rewarded with a unique opportunity to make a difference Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost Opportunities for advancement Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family, and pet bereavement Pet insurance As an Occupational Therapist, you'll contribute to our success in the following ways: Evaluates the occupational therapy patient to determine the rehabilitation needs, potential for achievement, and develops a plan of care in accordance with the findings. Participates in the implementation and development of the Plan of Care to ensure quality and continuity of care and proper discharge planning. Makes the initial therapy evaluation visit and re-evaluates the patients therapy needs during each visit. Makes follow-up assessments according to OASIS and PPS regulatory guidelines. Communicates significant findings, problems, changes in condition or environment to the appropriate supervisor, the physician, and other team members involved with patient care. Initiates plan for patient safety, using the patient, family, and community resources. Verifies the Plan of Care prior to each visit and provides care according to physician's orders, assessment data, and established standards and guidelines. Writes physician orders to cover additional visits and changes to the Plan of Care, per agency policy. Incorporates patient care goals established in the Plan of Care, into therapy care, as evidenced by documentation in therapy notes. Performs occupational therapy services in accordance with accepted standards of practice and certified by the patient's physician. Instructs and provides patients and/or their families with "activities of daily living" utilizing adaptive equipment as well as sensory integration and fine motor coordination skills. Assists patient and/or caregiver in securing necessary equipment, which may include fabrication of custom- made splints. Instructs the patient and/or caregiver in the therapy home program providing modification and clarification when necessary. Counsels and instructs the patient and family in meeting therapy and related needs. Supervises and/or provides clinical direction to the Certified Occupational Therapy Assistant (COTA), Home Health Aide (HHA), and clinical staff to ensure the therapy care plan is followed and quality of care is being provided. Physically demanding, high stress environment Full range of body motion including handling, lifting and transfer of patients Potentially work irregular hours including call hours if applicable What is Required? Graduate of an accredited Occupational Therapy program Current, unrestricted OT license valid for the state of work Minimum one (1) year of experience in a clinical care setting Able and willing to travel within branch/office coverage area. Must have a dependable vehicle, valid driver's license, and current auto insurance in accordance with state laws. Must be able and willing to travel 50% Able to sit, stand, bend, lift and move intermittently and be able to lift 50-100 lbs. You will report to the Branch Director, Clinical Manager, Clinical Supervisor or designee. #LI-KZ1 We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.

Posted 2 weeks ago

Meijer, Inc. logo
Meijer, Inc.Escanaba, MI
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! Responsible for delivering remarkable customer service by providing customers with exceptional product knowledge, efficient service and a friendly attitude; will be exposed to a variety of retail tasks related to product, customer service and merchandising. Join a community. Build a career. We are searching for a new member of the Meijer family! When you join us as a Food Clerk, you will provide customers with exceptional product knowledge, efficient service, and a friendly attitude. You will play a vital role in keeping our store running smoothly and having a positive impact on the community we serve. Sound good to you? Join us! What will you be doing? Build rapport with customers. Display a friendly and outgoing attitude through good eye contact and body language. Respond to customer questions in an effective manner. Stock product and maintain product displays according to merchandising standards. Utilize technology to complete activities and tasks. Follow safety and sanitation procedures to ensure quality service and products for our customers. This position is applicable to the following departments: Meat, Seafood, Bakery, Deli, Grocery. What skills will you use? You are detail-oriented and organized. Strong listening and communications skills, face-to-face and virtually. Willingness to learn or existing familiarity with job-specific technology. Problem-solving competence and eagerness to troubleshoot when necessary. Process-driven with ability to follow procedures in an organized and efficient way. Ability to stay calm while working in a fast-paced environment. Desire to work with customers on a consistent basis. Ability to lift, carry, push, pull, bend, and twist while handling product. Ability to stand for long periods of time. Meijer starts with me. It's not just a brand name, it's a family name. Founded by Hendrik and Gezina Meijer and their children in 1934, Meijer treats our Team Members like they're a part of our family. We want to see them happy, growing, and successful. That's why our Team Members say, "Meijer starts with me." Sound like the place for you? Join us. Who are we a good fit for? We love working with talented people but more than that, we look for team members who thrive in a collaborative environment and want to help us build on our family culture. Meijer is a great place for you if you want a job that's more than a paycheck and a career that plays an important role in your community.

Posted 1 week ago

Carrols Restaurant Group, Inc. logo
Carrols Restaurant Group, Inc.Taylor, MI
Breakfast Coordinator Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a Breakfast Coordinator do? Operates the restaurant in the absence of a Manager during breakfast hours* Responsible for opening the restaurant and serving breakfast to our Guests. Inspires and guides their staff Completes daily paperwork to record Burger King's success! Manages Breakfast Inventory Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Breakfast Coordinator is to ensure that the store is delivering excellent guest service during breakfast hours and keeping our customers happy and full! The Breakfast Coordinators are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members' responsibilities and keeping inventory are crucial to success in this position. Completing paperwork and managing financials also come with the job. Breakfast Coordinators manage the breakfast shifts and prepare the restaurant for lunch business. Our People are Made to Order We are looking for awesome people to be on our team! You must be at least 18 years old You must be able to work in a fast-paced environment with your team Working Hard! The Breakfast Coordinator position requires several physical demands including: Counting money accurately Reading and writing in English Carrying up to 40 pounds regularly Basic computer skills Remaining on your feet for several hours at a time Reach, bend, see, stoop, kneel, squeeze, and press Carrols Cares We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 1 week ago

Service Corporation International logo
Service Corporation InternationalLansing, MI
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s). JOB RESPONSIBILITIES Arrangements Conference Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products. Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. Responsible for reviewing and authorizing merchandise and service contract revisions. Directing Services Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements. Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members. Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services. Event Planning Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home. May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier. May attend community or charity events to represent and promote the location or market. General Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations. Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned. Minimum requirements Education & Licenses Graduated from an accredited school or college of mortuary science Current Funeral Director license within the practicing state Valid state driver's license with an acceptable driving record required to operate company owned vehicles Experience Industry experience is preferred Knowledge, Skills & Abilities Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations. Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated Ability to build professional and trusting business relations Professional written and verbal communication skills Public speaking skills with the ability to influence and gain consensus Proficient using databases in automated processes Proficient MS Office skills Work conditions Environment- Work is both indoors and outdoors during all seasons and weather Attire - professional business attire required when in contact with families Postures- Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings Physical Demands- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps Hours: Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary Postal Code: 48912 Category (Portal Searching): Operations Job Location: US-MI - Lansing

Posted 30+ days ago

Sanofi logo
SanofiGrand Rapids, MI
Job Title: Field Reimbursement Manager Tzield- Central (MI) Location: US Remote, Central: Michigan- Detroit, Ann Arbor, Lansing & Grand Rapids About the Job At Sanofi, we are dedicated to transforming patient health through chasing the miracle of science. As a prominent pharmaceutical manufacturer, our commitment extends beyond drug development, ensuring that patients can access and afford our therapies. The Sanofi Patient Support Services (PSS) team is focused on supporting patients wishing to access Sanofi therapies. This is achieved by offering programs that provide reimbursement and logistics support, financial assistance, and patient education. In addition to the program offerings, the PSS organization is also home to field teams that provide education and support to patients and customers. In this field-based position, the FRM will report to a field-based Director, Field Reimbursement, within Patient Support for T1D (Type 1 Diabetes). The Field Reimbursement Manager (FRM) will be the field subject matter expert relating to product procurement, buy & bill processes, billing and coding, financial assistance offerings, patient support, access, payer medical policy, prior authorization, specialty pharmacy operations, infusion center procedures and other business-related issues for T1D. In addition, they will help support product reimbursement through compliant support of the PA policy requirements supporting practice managers. Within a newly developing field of therapy for T1D, they will be called upon to successfully help develop and execute the national strategy set forth by building approval and reimbursement confidence and understanding with customers and assisting in patient pull though efforts. We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Main Responsibilities: FRMs will be subject matter experts on product procurement as it relates to medical payer policy requirements, buy & bill processes, billing and coding education, claims and adjudication by site of care, financial assistance offerings from patient support program, and billing of Sanofi T1D products by health care providers and/or healthcare facilities. Act as the main point of contact for the Patient Support Services Hub, and communicate and collaborate cross-functionally to lead Pull Through efforts Plan and implement geographic business plans to support appropriate access to Sanofi products Compliantly educate office personnel on appropriate payer policy requirements and billing codes Provide support in triaging contracting, billing and coding, access and procurement questions and other issues where appropriate. Establish positive and productive working relationships with all key customer segments (internal and external). Conduct HCP office visits to facilitate pull through efforts and problem solve escalated issues as a HIPAA compliant contact. Work compliantly to reduce cycle time and increase conversion rate for patients prescribed Sanofi products. About You Basic Qualifications: BA/BS Degree required, preferably in life science or business, MBA a plus Minimum 7+ years' experience in the pharmaceutical/healthcare industry Ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography Demonstrated success of cross functional teamwork and working in a matrix environment (sales, market access, customer service, medical affairs, marketing, etc.) Must be energetic and driven to succeed Interpersonal skills including managing and resolving conflict and building strong working relationships Obtain ability to adapt to change and react constructively in a high-energy and fast paced environment Excellent strategic thinking, analytical, and communication skills required Strong understanding and experience supporting products in the provider office and health care facility settings of care Significant experience and understanding of the ever-changing payer environment and its impact on patient access to products in provider offices and health care facility settings of care Achieve and maintain compliance with all applicable Sanofi-Genzyme policies and procedures, regulatory and legal requirements, and help to monitor compliance during cross functional team interactions Valid driver's license Preferred Qualifications: 4-7+ years pharmaceutical/biotech business relations experience, with demonstrated exceptional results Experience with T1D patients or autoimmune conditions Physician reimbursement experience Experience with complex medical payer policy requirements and coordination of multiple prior authorization needs Infusion therapy experience Home care coordination experience Buy & Bill, white bag, and specialty pharmacy experience Market access experience Leadership (direct or indirect) experience Ability to manage relationships, administrative business and projects remotely Travel Requirements: ~50% travel, depending on geography Ability to travel to meetings/trainings/programs when necessary Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. This position is eligible for a company car through the Company's FLEET program. Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #GD-SG #LI-GZ #LI-Remote #vhd Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! US and Puerto Rico Residents Only Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. North America Applicants Only The salary range for this position is: $122,250.00 - $203,750.00 All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.

Posted 30+ days ago

Acrisure logo
AcrisureGrand Rapids, MI
Job Description About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and have grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary & Responsibilities: Play a key technical role in IT Security as Acrisure integrates its newly acquired companies at record pace. Your expertise will be invaluable in ensuring a smooth and secure transition process. Collaborate effectively with our diverse IT teams, including Datacenter, Network Operations, and Cloud teams. You'll provide critical input on secure architecture, design, and implementation, helping to elevate our IT security infrastructure. Conduct thorough security architecture design reviews and provide informed recommendations for proposed IT solutions. Your input will shape the safety and resilience of our evolving IT infrastructure. Stay ahead of the curve by understanding emerging threats and recommending necessary remediation steps to mitigate the current threat landscape. Your vigilance will keep our IT systems one step ahead. Share your expertise and offer unique solutions as a subject matter expert. Your knowledge will help drive security improvements and foster a culture of security awareness. Adopt a metrics-driven approach to remediation and problem-solving. Your keen analytical skills will help us measure success, make data-driven decisions, and refine our security strategies. Design, build, and maintain security architectures for cloud and hybrid environments, mainly Azure/M365 with a focus on Zero Trust privilege models, with some emphasis on Conditional Access Policies, Hardening Guidelines, Microsoft security controls, etc. Requirements: 7+ years of experience in IT security engineering, architecture or a related field Strong knowledge of security technologies and best practices Experience collaborating with network, datacenter, and systems teams Experience with risk assessments, vulnerability testing, and incident response Deep understanding of Microsoft 365, Azure AD, Cloud and container security, and conditional access. Expertise with tools such as CSPM, CWPP, Defender suite, SIEM/SOAR Experience with Infrastructure as Code and cloud automation (Terraform, Powershell, Azure CLI, etc) Strong communication and collaboration skills Security certifications as CISSP, Azure Security Engineering, MCCA, GIAC or equivalent desired Able to work independently and enjoy a high degree of interaction with team members Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives Self-motivated and driven Maintain a sense of urgency and ability to work with and meet deadlines Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance Demonstrates excellent time management and prioritization skills Attention to detail and commitment to a high level of accuracy The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information Ability to maintain a professional demeanor and positive attitude Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Benefits and Perks: Competitive compensation Flexible vacation policy and paid holidays, plus paid sick time off Medical Insurance, Dental Insurance, Vision Insurance, Disability insurance (short-term and long-term), Pet Insurance Employee-paid supplemental insurance options Company-paid group life insurance Employee Assistance Program (EAP) and Calm App subscription Vested 401(k) with company match and financial wellness programs FSA, HSA and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning …and so much more! Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Welcome, your new opportunity awaits you. #LI-RM1 Pay Details: The base compensation range for this position is $120,000 - $125,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

Posted 2 weeks ago

Carrols Restaurant Group, Inc. logo
Carrols Restaurant Group, Inc.Sparta, MI
Team Member Opportunity Awaits! Carrols owns and operates more than 1,000 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 1 week ago

Elara Caring logo
Elara CaringSaginaw, MI
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Why choose Elara Caring? As one of the nation's top 10 providers, Elara Caring is focused on providing outstanding care and patient outcomes and a top employer of choice. We are looking for experienced medical sales professionals that want to be a part of a winning culture with rewarding compensation and recognition. We provide training and ongoing coaching on Elara's Value and Go To Market Sales Strategy, we utilize data, technology and innovate continuously to provide support and resources for our team members. If you are interested in growth opportunities, ask us about our sales roles and leaders who have had opportunities within Elara over the years. #WeareElara Account Executive Sales As an Account Executive, your primary responsibility is generating admissions and growing patient census in a designated territory. This customer-facing (outside sales) role involves the sales, growth, and marketing of clinical programs and outcomes to be a top provider of care in our communities. You will work with a wide range of medical professionals, connecting Elara Caring's high-quality in-home care to eligible patients and families. Minimum Job Requirements: Bachelor's degree in Business is preferred Post acute or DME sales experience preferred Self-motivated and ability to work independently as well as with teams Proven sales acumen with proven results Demonstrates a clear understanding of how the referral source decides and understands who the decision makers are Skilled in problem solving, providing solutions to meet patient and business needs Demonstrates a high confidence level to interact with health care professionals at all levels Competitive mindset to meet and exceed business objectives Demonstrates adaptability, enthusiasm, and willingness to cooperate while working with others or in place of others You will need a dependable vehicle, a valid driver's license, and current auto insurance under the laws of the state. Why Join the Elara Caring mission? Supportive, collaborative environment Unique, rewarding opportunity caring for patients in their homes Competitive compensation Comprehensive onboarding and mentorship Opportunities for advancement and growth Medical, dental, and vision benefits, 401K and paid-time off for full-time staff. Join our motivated sales team and help connect patients to care wherever they call home. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.

Posted 30+ days ago

T logo
Trinity Health CorporationLivonia, MI
Employment Type: Part time Shift: Rotating Shift Description: Student Radiology Technologist GENERAL SUMMARY AND PURPOSE: The Student Radiology Technologist is responsible for screening, positioning and imaging of patient. The Student Radiology Technologist will be scheduled to work only when another Radiology Technologist is on-duty and will work closely with the Radiology Team Leader and Radiologist to produce the most diagnostic images possible in accordance with the department protocols. SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE: Completion of the first year of an accredited Radiologic Technologist program and currently enrolled in the second year Radiologic Technologist program. Current Basic Life Support (BLS) certification Upon successful completion of the Radiologic Technology program, Student Radiology Technologist has 6 months to pass the ARRT (R) certification. Incumbents may only remain active in this role for 18 months. ESSENTIAL FUNCTIONS: Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participates in their resolution. Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to Saint Joseph Mercy Health System. Discusses patient and hospital information only among appropriate personnel in appropriately private places. Maintains knowledge to perform the duties of the job. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management. Prior to exam, screens patient for safety related issues such as verifying correct patient, appropriate clinical history for exam requested, correct order, etc. Uses two patient identifiers for all exams. Follows appropriate procedure protocols according to radiologist specifications. Performs exam utilizing proper technique, views, etc., for patient's condition and requested exam. Completes patient related documentation in accordance with department and hospital policy. Study is reviewed and completed in PACS according to modality and workflow specifications. Prior to exam, screens patient for safety related issues. Responsible for participation in student education and meeting the requirements as set forth by the program. Demonstrates self-directed learning. Behaves in accordance with the Mission, Vision and Values of Trinity Health. Provides quality patient care by considering the age specific, development and cultural needs through competent clinical practice. Demonstrates unit/area competencies. Identifies and assists in resolution of problems related to safety, sanitation and maintenance of the environment. Practices effective communication in all interactions (patient, visitor, co-worker, etc.) Promotes a positive work environment by demonstrating teamwork. Remains diligent in keeping the environment safe. Communicates with other team members at all times to ensure the safety of all X-ray patients. Demonstrates clear clinical skills appropriate to the age of the patient. Performs a variety of support functions, including but not limited to: Reviews patient schedule to identify potential problems, incorrect orders, etc. Maintains department supplies by notifying appropriate department personnel supplies that need to be ordered. Attend training related to daily job functions such as RadNet for placing orders, PACS, etc. Treats all patients, families, co-workers and visitors in a caring and respectful manner, being mindful of individual differences, and cultural and ethnic diversity. Why St. Joseph Mercy Health System? Benefits effective Day One! Competitive Salaries and Shift Differentials Rich Benefits package which include Medical, Dental, Vision, Paid Time off, Retirement Saving Plan with employer contribution option, Tuition Reimbursement, Life Insurance and Short/Long Term Disability. Opportunity for growth and advancement throughout Trinity Health in 21 different states!! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Posted 2 weeks ago

Celtic Health Care logo
Celtic Health CareJackson, MI
Job Title Home Health SLP, Part Time $5,000 Bonus Location Jackson, MI, USA Additional Location(s) Employee Type Employee Working Hours Per Week 20 Job Description At Residential Home Health and Hospice ('Residential'), we're looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our home health speech language pathologists collaborate to provide management and delivery of patient care plans. With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path. This position supports patients in Jackson, MI and surrounding areas. Our high value rewards package: Flexible schedules State of the art technology to reduce time spent on charting Employee and family-focused appreciation program DailyPay: Access your money when you want it! Industry-leading 360 You benefits program Certain benefits may vary based on your employment status. Our supportive environment includes: A comprehensive onboarding program Clinical educators, preceptors, and supervisors to mentor and guide Up to 90% off higher education (degrees, certifications) and test preparation for you and your family Dedicated schedulers to support flexible scheduling options Tools to support career mobility and growth A company provided tablet and smart phone with 24/7/365 IT support Company paid emotional health and wellness support for you and your family We are looking for compassionate speech language pathologists with: Master's degree from a speech and hearing program certified by the American Speech and Hearing Association to practice in the state in which you work. License and certification as a Speech Therapist, issued by the state in which you will work. Minimum of one year healthcare experience Current driver's license and ability to spend ~20% of your day driving to/from patient locations A commitment to consistently meet critical deadlines for charting The skills needed to self-manage your time and schedule Demonstrated experience with tablets, mobile phones and EMR software We are an equal opportunity employer and value diversity at our company. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States. Residential Home Health and Residential Hospice is an Equal Opportunity Employer

Posted 5 days ago

Advance Auto Parts logo
Advance Auto PartsGaylord, MI
Job Description Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time. Primary Responsibilities Maintain commercial customer relationships Provide GAS2 selling experience commercial customers Achieve personal / store sales goals and service objectives Provide day-to-day supervisory support for Team Members Collaborate with GM on coaching and developmental needs for Team Members Dispatch drivers ensuring delivery standards are achieved Maintain commercial stocking programs Build and maintain a network of second source suppliers Secondary Responsibilities Maintain core bank and commercial returns Maintain commercial credit accounts Partner with GM to ensure proper driver coverage Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Ability to source from numerous places including special order, FDO, second source, etc. Advanced selling skills for commercial customers Ability to multi-task and remain organized· Effective communication, listening and problem solving skills Essential Job Skills Necessary for Success as a Commercial Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers) Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred Proven sales ability with past experience in fulfillment of customer transactions Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals Education High school diploma or general education degree (GED) Certificates, Licenses, Registrations ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

Ace Hardware logo
Ace HardwareClawson, MI
This position is located at: 149 E. Fourteen Mile Rd., Clawson, Michigan 48017 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan‐o‐gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. Compensation Details: $12.48 per hour For a full list of benefits and open positions, please visit us at: https://www.greatlakesace.com/join-the-great-lakes-ace-team/ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Posted 30+ days ago

B logo
Bronson Battle CreekKalamazoo, MI
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Registered Nurse (RN) Med/Surg Units Full Time 12 hour shifts - Kalamazoo up to $20k Sign on Bonus Available Registered Nurse Under general supervision, and in accordance with organizational policies, unit procedures, and the Michigan Public Health Code, the Registered Nurse (RN) is responsible for managing patient care throughout the hospital stay to support quality outcomes and timely discharge. Key responsibilities include: Utilizing the nursing process-assessment, planning, diagnosis, implementation, and evaluation Coordinating care with other healthcare professionals Delegating appropriate tasks to Patient Care Assistants and Universal Service Assistants, based on scope of practice and skill level Providing selected physical care in line with the patient's acuity and complexity of needs Documenting and communicating patient responses to care, resource use, and anticipated needs during each shift All RNs providing direct patient care must demonstrate competency in caring for the specific population served. Join Our Team as an Inpatient RN at Bronson Methodist Hospital! Are you ready to advance your nursing career in a supportive, patient-focused environment? Bronson Methodist Hospital, located in Kalamazoo Michigan, is looking for compassionate and dedicated Registered Nurses (RNs) to join our team. Why Choose Bronson? We offer competitive benefits and incentives, including: Day 1 health benefits - no waiting period! Competitive pay with opportunities for growth and advancement Generous PTO accrual to support work-life balance 403(b) retirement plan with employer matching Tuition reimbursement to further your education Wellness benefits to support your overall health Sign-On Bonuses Available! We are excited to offer competitive sign-on bonuses for Registered Nurses: Up to $10,000 for RNs with less than 1 year of experience Up to $20,000 for experienced RNs Please note: Bonus amounts vary based on unit, shift, and approved hours. About the Role This is a general posting for inpatient RN positions at Bronson Hospital . Please see the units listed below for some of our current openings. Submit your application today and a Talent Acquisition Specialist will reach out to you within the next 48 hours to determine your areas of interest and ideal hours. Adult Medical Unit (AMU) is a 33 bed unit and serves stable medical patients with an emphasis on, but not limited to, geriatric patients. The unit also serves a small subset of gynecological surgical patients. Cardiology unit is a 35 bed unit that specializes in ALL aspects of cardiac issues Extended Medical Care Unit is a 25 bed medical unit specializing in patients with acute care needs that require an extended length of stay. General Medical Unit is a 29 bed step down unit caring for a variety of medical patients including oncology, pulmonary, and renal. General Surgery Unit (GSU) is a 47 bed unit specializing in general surgery, vascular surgery, and a wide array of surgical subspecialties (thoracic, urological, gynecological, bariatric, etc.). Neurovascular Unit (NVU) is a 40 bed medical surgical unit specializing in the care of patients with neurological disorders such as Stroke, Epilepsy, Multiple Sclerosis and other inflammatory disorders of the brain and spinal cord. Ortho Surgical Unit (OSU) is a 24 bed medical surgical unit specializing in the care of the patient undergoing orthopedic surgical procedures such as hip fractures and total joint replacements (hip, knee, and shoulder). Minimum Requirements: Education: Associate's Degree in Nursing required Bachelor's Degree in Nursing (BSN) preferred If hired on or after December 29, 2013, must obtain BSN within 8 years of hire or employment will be terminated Licensure & Certifications: Must be a Licensed Registered Nurse in good standing in the State of Michigan BLS certification required by completion of core orientation Unit-specific certifications (e.g., Critical Care, ACLS) may be required based on assignment Skills & Abilities: Ability to read, interpret, and analyze clinical and electronic data for decision-making Effective verbal, written, and electronic communication skills Comfortable with repetitive, detail-oriented tasks requiring sustained focus Ability to lift up to 50 lbs regularly; occasionally assist with heavier lifting and moving equipment or patients Capable of working at a computer or monitor for 40-70% of shift Core Responsibilities: Under general supervision and in accordance with Bronson policies, unit guidelines, and the Michigan Public Health Code, the RN is responsible for coordinating, implementing, and evaluating patient care across the continuum. Standards of Practice: Assessment & Diagnosis: Collect comprehensive patient health data Assess physical, developmental, emotional, and cultural needs Analyze data to identify actual or potential health problems Validate findings with patient and/or family when appropriate Planning: Establish individualized patient outcomes using clinical pathways and teaching records Involve patients and families in planning care Integrate input from the healthcare team Coordinate discharge planning when needed Implementation: Perform and delegate interventions according to the plan of care Administer medications and treatments per policy and procedure Maintain patient safety and comfort Educate patients and families based on their specific needs Supervise and evaluate care delegated to support staff Evaluation: Assess patient responses to interventions Modify care plans as needed to support desired outcomes Document patient progress and resource usage Standards of Professional Performance: Quality of Practice: Participate in quality improvement initiatives Use data to enhance care delivery and nursing practice Professional Development: Maintain clinical competence through continuing education Participate in peer reviews and self-evaluation Uphold professional standards, laws, and regulations Collaboration & Ethics: Collaborate with interdisciplinary teams, patients, and families Advocate for patient rights, dignity, and autonomy Maintain confidentiality and demonstrate cultural competence Research & Innovation: Incorporate evidence-based practice and research into clinical care Engage in research activities as appropriate to education level Leadership & Resource Management: Assign and delegate based on patient needs and staff competencies Educate patients and families on treatment options and care decisions Attend at least 50% of unit staff meetings Actively participate in councils, committees, and professional events representing Bronson Promote a healthy, respectful, and professional work environment Join a healthcare system where your skills, compassion, and professionalism are valued-and where your growth is supported every step of the way. Shift Time Type Full time Scheduled Weekly Hours 36 Cost Center 6250 NVU Neuro Vascular Unit (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

Posted 30+ days ago

The Buckle logo
The BuckleNovi, MI
Summary The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operations Manager may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete the Operations Manager daily disciplines. Manage promotions by educating Teammates and ensuring signage is displayed appropriately. Complete pulls and markdowns. Monitor layaway procedures to ensure layaways are current and accurate. Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner. Monitor reservation application, including Guest follow-up, team education, and product reservation. Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates. Complete inventory reviews including year-end inventory. Develop and maintain knowledge of Point of Sale (POS) software. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Receive freight boxes and store transfers through register. Report discrepancies through Inventory Manager. Maintain all shipment-related paperwork. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping). Send in recalls and Return to Vendors (RTVs) on a weekly basis. Complete special orders and the necessary phone calls to the Guest. Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.). Organize fixtures and shelving. Engage in activities that support a neat, clean, and organized work area. Handle all maintenance issues in the store - plumbing, electrical, etc. Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Provide feedback to Store Manager regarding merchandise handling concerns. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Additional duties as assigned. Sales Generation and Guest Service Compare and verify merchandise invoices to items received to ensure that shipments are correct. Upon request, ship any alterations, layaways, or special orders to Guests. Check accuracy of freight packing slips and transfer slips. Double-check that all transfers have been processed through the register and that items match what you are shipping out. When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked. Visual Merchandise Management Create and develop a visual merchandising strategy on a weekly basis. Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools. Uses Performance Tracker to track results and strategize on product rotation. Is up-to-date on all current visual standards and videos. Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards. Understands the importance of the store window's impact on business and completes with a high level of urgency. Leadership Comfortable in giving and receiving feedback from peers and management. Promote personal and store growth. Demonstrate and maintain a professional, mature, and stable relationship with all Teammates. Overcome objections and problem solve. Self-educate on all company tools (videos, pieces, books) and share this information with others. Ability to travel and cover other stores within District based on business needs. Handle all schedule changes in a positive and professional manner. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Additional Qualifications Must be 18 years of age or older due to the nature of the job. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Hobby Lobby logo
Hobby LobbyTroy, MI
Immediate Openings! We are currently accepting applications for seasonal positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. Hobby Lobby is a world worth exploring - where dedication and achievement are rewarded. Starting seasonal range - $15.00 - $16.00 per hour Store hours are Monday through Saturday, 9 am to 8 pm and we are CLOSED ON SUNDAY. Departments Include: Art Crafts Custom Frames Fabrics Floral Hobbies

Posted 30+ days ago

Advance Auto Parts logo
Advance Auto PartsKentwood, MI
Job Description Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time. Primary Responsibilities Maintain commercial customer relationships Provide GAS2 selling experience commercial customers Achieve personal / store sales goals and service objectives Provide day-to-day supervisory support for Team Members Collaborate with GM on coaching and developmental needs for Team Members Dispatch drivers ensuring delivery standards are achieved Maintain commercial stocking programs Build and maintain a network of second source suppliers Secondary Responsibilities Maintain core bank and commercial returns Maintain commercial credit accounts Partner with GM to ensure proper driver coverage Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Ability to source from numerous places including special order, FDO, second source, etc. Advanced selling skills for commercial customers Ability to multi-task and remain organized· Effective communication, listening and problem solving skills Essential Job Skills Necessary for Success as a Commercial Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers) Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred Proven sales ability with past experience in fulfillment of customer transactions Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals Education High school diploma or general education degree (GED) Certificates, Licenses, Registrations ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

Rockwell Automation, Inc. logo
Rockwell Automation, Inc.Troy, MI
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! Job Description We are looking for a dynamic and strategic Sales Skills Enablement Specialist to design, implement, and manage programs that enhance the capabilities of our sales team. You will focus on developing sales skills, methodologies, and best practices to increase performance, improve win rates, and accelerate ramp time for new hires. This role report to the Sr Manager of Revenue Enablement. You will work hybrid out of Troy MI . Your Responsibilities: Sales Training & Development: Design and deliver engaging training programs focused on primary sales skills (e.g., prospecting, discovery, objection handling, negotiation, closing). Partner with sales leadership to identify skill gaps and create targeted learning paths. Content & Curriculum Creation: Develop, training materials, workshops, facilitation guides, and job aids. Use modern learning tools (LMS, video, microlearning) to deliver scalable content. Coaching & Reinforcement: Implement coaching frameworks and tools to strengthen learning in the field. Collaborate with sales managers to support ongoing skill development. Performance Measurement: Track and analyze training effectiveness using Indicators such as ramp time, quota attainment, and win rates. Use data to improve enablement programs. The Essentials- You Will Have: Bachelor's Degree or Equivalent Years of Relevant Work Experience Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The Preferred- You Might Also Have: 2+ years of experience in sales training, or communications, or marketing . Experience with sales processes and methodologies Knowledge of sales training best practices, analysis, instructional design, deliver, implementation, and evaluation. Experience with sales enablement platforms (Seismic) and CRM tools (Salesforce). Ability to analyze performance data and translate insights into action. Collaboration skills across other teams. Comfortable with leading workshops or webinars Big picture thinker and a passion challenge the status quoSales background in a quota-carrying role. Experience in instructional design or adult learning principles. Familiarity with e-learning authoring tools (e.g., Articulate, Camtasia). Involvement in collaborating and generating a spirit of cooperation while coordinating diverse activities and groups within a team environment. Experience with Force Management value-based selling methodology (Command of Message/Command of Sale) Experience with MEDDICC methodology What We Offer: Health Insurance including Medical, Dental and Vision 401k Paid Time off Parental and Caregiver Leave Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life. To learn more about our benefits package, please visit at www.raquickfind.com. At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. This position is part of a job family. Experience will be the determining factor for position level and compensation. #LI-Hybrid #LI-DM1 #LifeAtRok We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247. Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Posted 2 weeks ago

Carrols Restaurant Group, Inc. logo
Carrols Restaurant Group, Inc.Jackson, MI
ASSISTANT MANAGER Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer

Posted 2 weeks ago

MSU Federal Credit Union logo

Card Fraud Manager

MSU Federal Credit UnionEast Lansing, MI

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Job Description

Position Summary:

Under general direction from the VP of Fraud Prevention and BSA, the Card Fraud Manager is responsible for supervising the operations of the fraud prevention program at the Credit Union, as it relates to card fraud. This includes the supervision of employees, tasks and projects within the Card Fraud Team, collaboratively with the Account Fraud Manager for the Fraud Prevention Department, and in accordance with the Credit Union's mission statement, values and strategic plan. This position assures that fraud situations, including claims and losses, are promptly and properly worked in compliance with the Credit Union's policies, procedures and guidelines. This position monitors department service levels while working on cross functional teams to develop and implement policies, strategies and processes for minimizing the risk of loss from fraud, abuse and compliance violations.

Work Location- This position is a hybrid working arrangement. Expectation is to be onsite a minimum of 2-3 days per week at our Headquarters in East Lansing, MI.

Schedule- Monday-Friday 8:30am-5:00pm Eastern Standard Time; Additionally, having flexibility to support team/answer questions during standard branch hours as needed.

An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.

Benefits:

  • 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
  • Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
  • 401(k) with a company match
  • Tuition Reimbursement
  • Up to 12 Weeks of Paid Parental Leave

Essential Duties and Responsibilities:

Level I

  • Directly supervise the Card Fraud Team by carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.
  • Escalate identified fraud trends and instances in a timely manner to the appropriate leadership and teams for communication to the organization and to affected members.
  • Coach and mentor employees, including but not limited to establishing goals and objectives, providing feedback on investigative efforts and performance; maintain a regular schedule of periodic coaching sessions and quarterly career development meetings.
  • Develop and implement strategies (both external and internal) designed to minimize fraud losses, increase operational efficiencies, and ensure ongoing compliance with laws and regulations.
  • Responsible for maintaining current systems, fraud technology, alerts, and reporting while working to identify gaps in efficiency and potential solutions.
  • Report monthly, yearly and year-over-year departmental statistics for reporting to the board, management, and regulatory authorities, creating unique reports to define trends, anticipate problems and find proactive solutions.
  • Oversee the card fraud rules in place for efficacy, updating, and reporting.
  • Responsible for staying up-to-date with fraud trends, economic conditions, products, services, and Credit Union initiatives to maintain adequate knowledge of the financial services industry and the Credit Union.
  • Responsible for providing input into the Fraud Prevention Department's relevant policies and procedures, annual budget and strategic plan for submission to the senior management.
  • Maintain compliance with Federal and State laws and regulations, in addition to Credit Union policies and guidelines and ensure that employees receive the necessary training to comply with applicable requirements.
  • Foster and promote a culture of risk awareness and accountability. Understand the Credit Union's policies and procedures to ensure compliance and accountability for managing operational risks. Adhere to established internal controls and procedures to safeguard assets, prevent fraud, and maintain the integrity of credit union operations.
  • Perform other duties as assigned

Senior Level

  • Demonstrate a holistic understanding of fraud, regardless of type or channel, related regulations and compliance, and processes and procedures to support all investigations, oversee department operations, and advance the Credit Union's overall fraud program.
  • Lead external fraud peer groups and collaborate effectively with partnering financial institutions and law enforcement.
  • Present fraud training and education to external partners and community members.
  • Develop and implement innovative, enterprise-wide business solutions that improve the Credit Union's ability to mitigate operational, compliance, transactional, strategic, information security, and other risks.
  • Implement fraud mitigation strategies in response to fraud trends or spikes that develop and escalate rapidly, effectively leveraging employees, technology, and other resources, while communicating appropriately.
  • Develop and maintain model governance procedures, perform model analysis, and implement changes to models used in Fraud Prevention according to model management policies.

Job Requirements:

Level I

  • Bachelor's Degree with a concentration in criminal justice, financial crimes, or other business related preferred; In lieu of degree, a minimum of five years of experience in financial crimes or fraud investigation, including a minimum of three years of leadership experience, is required.
  • Completion or active pursuit of a fraud related certification program, such as those offered by the IAFCI, CFE and CFCS is required.
  • Prior experience in a financial institution or similar industry in work related to fraud prevention, financial crimes, or other related role is preferred.
  • Prior experience leading others formally or informally is required; or completion of one of the Credit Union's leadership programs in lieu of experience.

Senior Level

  • Formal leadership experience managing a team within a financial institution or similar industry directly related to fraud prevention and/or financial crimes is required.

Competencies:

  • Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate.

  • Leadership Competencies must be demonstrated, be committed to, and be developed by all leaders, including Lead Self, Lead Others and Lead Outcomes.

  • Functional Competencies:

  • Digital Literacy

  • Adopts, effectively uses, and champions new technology. Understands and shares technological information used within the position.

  • Systems Knowledge

  • Demonstrates knowledge of financial services and fraud programs and applications, and successfully navigates these systems.

  • Time Management

  • Manages time and resources to ensure that work is completed efficiently.

  • Initiative

  • Takes proactive and prompt action to accomplish work goals. Takes action to achieve results beyond requirements

  • Change Management

  • Adjusts thinking and behavior to resiliently face change, and uses experience to fuel growth. Enables the process of change and transition while helping others deal with its effects. Displays self-awareness of their personal reaction to change and regulates their response. Acts as a change champion, communicating the why behind the change and aligning with organizational direction.

  • Data Analysis

  • Analyzes and draws insights from relevant data. Uses storytelling to effectively communicate insights and actionable, data-informed recommendations.

  • Resourcefulness

  • Creatively copes with difficult situations or unusual problems. Solves problems and achieves results in the face of obstacles and constraints.

  • Detail Oriented

  • Ensures information is complete and accurate. Adheres to processes as outlined. Follows up to ensure quality and completion of work.

  • Project Management

  • Demonstrates knowledge of project frameworks and their corresponding life cycles; project management concepts, tools, and best practices; project reporting standards; and project plan development.

  • Conflict Management

  • Works effectively through an antagonistic situation to minimize relationship damage and promote shared goals. Uses appropriate interpersonal methods to reduce tension or conflict and facilitate agreement.

Physical Demands and Work Environment:

  • May be required to remain in a stationary position for an extended period.
  • Ability to operate standard office technology, equipment, and tools, which may include many hours of computer and phone usage.
  • Occasionally needs to move about inside of an office area.
  • Exposure to potentially hazardous conditions, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure.
  • This position can work in hybrid or onsite working arrangements.

Disclaimer:

  • Please note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.
  • MSUFCU is an affirmative-action, equal-opportunity employer.
  • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

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