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University Bank logo
University BankHancock, MI
Apply Description General Job Summary The Customer Service Associate (CSA) is responsible for taking incoming calls on a multiple phone line system (queue) in addition to making outbound calls. The CSA will assist borrowers with inquiries about loan balances, escrow accounts, payment history and payment processing. CSA will also need to be aware of and explain consumer regulatory rights and coverage. Summary of Essential Job Functions Manage large amounts of inbound and outbound calls in a timely manner. Identify customers' needs, clarify information, research issues, and provide solutions. Maintain ownership of calls throughout the lifecycle of a customer's request, including follow-ups. Keep records of conversations in our call center database. Meet team qualitative and quantitative targets. Process ACH payments, following the ACH process. Utilize Black Knight platform to review borrower accounts for the following information: Payment history. Payoff statements. PMI status. Escrow Analysis. Update contact information Make outgoing Welcome calls to new MLS customers: Answer any initial questions the customer has in regard to the servicing of the loan. Verify mailing address, social security numbers, and phone numbers. Assist customers with website registration and explain payment options. Make other outbound calls as assigned. Other Job Functions Recommend improvements for processes to boost organizational efficiency. All other duties as assigned by management. Requirements Education, Training and Work Experience High school diploma (or equivalent) required. Previous experience in mortgage loan servicing desired. Minimum of 1-year previous customer service experience required. Knowledge, Skills, and Abilities Maintain & foster positive relationships with customers and business partners. Complete all assigned tasks and training in a timely manner. Provide professional communication in both oral & written expression. Excellent organizational & analytical skills. Excellent attention to detail. Ability to handle highly sensitive confidential information. Ability to multitask, set priorities and manage time effectively. Experience with email, MS Word, MSP. High degree of dependability. Working Environment Primary working environment is within an indoor climate-controlled office space and/or a private home office or some combination which will be at managements sole discretion. Employee may be subject to florescent lighting, dust, and other normal indoor allergens. Employee may work in close proximity of coworkers and occasionally independently. Physical Requirements Able to lift up to 20 pounds. Extended periods of sitting (at computer desk). Complete repetitive tasks (including operation of computer mouse/keyboard). Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The salary range for this role takes into consideration a wide range of factors including but not limited to the duties of the role, experience, location, and certificates and/or education. University Bank is an Equal Opportunity / Affirmative Action Employer

Posted 1 week ago

F logo
First Student IncBerrien Springs, MI
First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. Now Hiring Part Time School Bus Drivers for Berrien Springs, MI! As a First Student Part Time School Bus Driver you will play a vital role in your community and the lives of the students you transport. You will be there at the start of the students' day with before-school pickup and at the end with an afternoon shift to bring students safely back home. No experience as a bus driver is required! We're proud to train you with our industry-leading technology to help you succeed. Your day will include: A split shift, which means an early morning before-school pickup and an after-school drop-off with a few free hours in between. A guaranteed shift of (4) hours per school day, no working nights or weekends unless you want to. Additional hours gained through trips and charters when available. School Bus Driver benefits: $21.63/hour starting wage, based on school bus driver experience. Medical, Dental, & Vision Benefits plus 401k Retirement Savings Plans (Benefits offered may vary by location or CBA) $750 BONUS - If the CDL Permit (CLP) is presented within 7 days of completing the Virtual CLP class $250 BONUS - If the CDL Permit (CLP) is presented within 14 days of completing the Virtual CLP class No experience necessary. We offer paid CDL training! For our bus Driver roles, First Student encourages applications from candidates who: Do not have a college degree or high school diploma. Have military experience. Are returning to the workforce or looking for a second job. Are retirees. Are looking to jump start a new career. You might be a good fit if you: Are looking for a part-time schedule. Enjoy working with students. Are at least 21 years old. Have a valid driver's license for at least 3 years. This position is subject to DOT drug testing as a safety-sensitive employee. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. CLP Bonus expires 2/28/2026. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf .

Posted 30+ days ago

Carrols Restaurant Group, Inc. logo
Carrols Restaurant Group, Inc.Richmond, MI
Team Member Opportunity Awaits! Carrols owns and operates more than 1,000 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 30+ days ago

Copart logo
CopartWayland, MI

$18 - $20 / hour

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Inventory Specialist will be responsible for the inventory of all vehicles at the facility within company timelines. Through the use of company provided tools, the Inventory Specialist will document vehicle condition within company standards which includes a complete inventory and supporting photographs of each vehicle. In addition, by using a system of priorities, the Inventory Specialist will be responsible for directing the flow of traffic in the receiving area to ensure timely processing of vehicle inventory. Finally, through a thorough understanding of Copart policy, the Inventory Specialist will be responsible for facilitating the Copart experience by offering solutions to meet customer's needs. Monitor, maintain and organize the receiving area. Operate camera and utilize a handheld inventory device to process incoming vehicles. Determine operational capability of motor vehicles Complete vehicle inspection inventories (TLEs) on required vehicles. Maintain inventory of all materials used. Compliance to company policies and procedures Compliance to safety requirements. Perform other duties as assigned. Required Skills and Experience: Must be 18 years or older Ability to work outdoors in all seasons General automotive knowledge/mechanical aptitude preferred Basic computer proficiency, with the ability to operate handheld devices preferred Strong attention to detail Ability to work in a team environment Driver's license preferred Bilingual skill a plus. Pay $18.00 - $20.29 per hour Benefits Summary: Medical/Dental/Vision 401k plus a company match ESPP - Employee Stock Purchase Plan EAP - Employee Assistance Program (no cost to you) Vacation & Sick pay Paid Company Holidays Life and AD&D Insurance Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

Posted 5 days ago

Ace Hardware logo
Ace HardwareAuburn Hills, MI

$13+ / hour

This position is located at: 3271 South Blvd., Auburn Hills, Michigan 48326 SUMMARY The Inventory Control Coordinator is responsible for the overall integrity and maintenance of a store's inventory. The duties of the job require 20‐30 hours per work week dedicated to the sustaining of the store's inventory levels to ensure the right product is in the right place at the right time. They are to consistently provide amazing customer service to both internal and external customers while being involved and motivated toward the goals of the entire store operation with a willingness to assist in any area they are needed. Participates in all Inventory Coordinator training and consistently trains and shares knowledge with other store associates to eliminate gaps in customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned as needed): Review and transmit Ace replenishment orders, and properly receive POs and credit POs from non‐Ace vendors. Routinely checks Ace net prior to truck delivery for any customer online orders and alert staff to set the merchandise aside for customer pickup. Facilitates receiving the replenishment truck upon arrival at the store. Breaks the truck down according to the standard operating procedures. Responsible for receiving the Ace replenishment truck in the Eagle system after the merchandise has arrived. Ensure all outs are recorded by shooting the location with the RF gun and follows all processes to correct the errors (AceNet claims filed and credit POs complete). Responsible for maintaining supply levels for the daily operation of the store. Reconcile defective merchandise on a weekly basis and file AceNet claims to receive credit on defective merchandise. Maintains on hand integrity throughout the store by reviewing inventory discrepancies to determine the cause of the discrepancy. Counts must be adjusted as needed after the matter has been properly researched. Maintain oversight of the following functions within the store operation: price change completion, integrity of location codes, mark down sellable store use items through the POS system, mark down non‐sellable store use items such as miscut keys and used colorant. Compensation Details: $12.50 For a full list of benefits and open positions, please visit us at: https://www.greatlakesace.com/join-the-great-lakes-ace-team/ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Posted 30+ days ago

N logo
Neurocrine Biosciences Inc.luna pier, MI

$120,600 - $165,000 / year

Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis and uterine fibroids, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (*in collaboration with AbbVie) About the Role: Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s). _ Your Contributions (include, but are not limited to): Sales and Market Development Drives product acceptance and growth through targeted education and strategic account management Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications Identifies and addresses territory-specific opportunities and barriers to product success Effectively manages promotional resources and budget Customer Relationship Management Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs) Clinical staff (RNs, LPNs, PharmDs) Key opinion leaders and advocacy groups Community Mental Health Clinics and Long Term Care facilities Local/regional payers and pharmacies Cross-Functional Collaboration Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams Professional Standards Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices Demonstrates integrity and models behaviors consistent with company values and compliance policies Work Expectations Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events Other duties as assigned Requirements: BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR Master's degree in science or related field AND 2+ years of similar experience noted above Professional Expertise Knowledge of best practices in the functional discipline and broader related business concepts Strong understanding of healthcare regulatory and enforcement environments Proven track record of meeting/exceeding sales objectives and launch success in complex environments Developing internal reputation in area of expertise Continuously works to improve tools and processes Leadership & Teamwork Ability to lead and participate in cross-functional teams Exhibits leadership skills, typically directing lower levels and/or indirect teams Builds trust and support among peers Acts as a settling influence in challenging situations Technical Skills Strong computer skills and working knowledge of business systems Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.) Excellent project management abilities Critical Thinking Sees broader organizational impact across departments/divisions Excellent analytical thinking and problem-solving skills Intellectual curiosity and ability to challenge status quo Able to decide and act without having the complete picture Communication & Relationship Management Excellent verbal and written communication skills Strong sales and account management disposition Ability to navigate complex accounts across varied care sites Understanding of specialty fulfillment and payer requirements Personal Attributes Results-oriented with high ethical standards Adaptable and effective in managing change Ability to meet multiple deadlines with accuracy and efficiency Thrives in performance-based, fast-paced environments Versatile learner who enjoys unfamiliar challenges Derives satisfaction through purposeful, passionate work Entrepreneurial attitude/experience Job-Specific Requirements Should reside within the geographic area of the assigned territory Valid driver's license and clean driving record (position requires frequent driving) Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.

Posted 2 weeks ago

Carrols Restaurant Group, Inc. logo
Carrols Restaurant Group, Inc.Lake Orion, MI
Team Member Opportunity Awaits! Carrols owns and operates more than 1,000 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 30+ days ago

D logo
Dematic Corp.Grand Rapids, MI
As a global leader in material handling and warehouse automation, with over 11,000 employees in 35+ countries and nearly 8,000 installations worldwide, Dematic continue to develop, build, and support intelligent, automated solutions that transform supply chains for many of the world's leading brands. As part of our dedication to innovation and responsibility, Dematic embraces balance and contributes to the UN's 2030 Agenda for Balanced Development. We envision a future where resources flow responsibly and efficiently - supporting both commerce and the planet. The Senior Environmental & Sustainability Engineer will play a meaningful role in advancing Dematic's sustainability transformation. This position drives the development of Life Cycle Assessments (LCAs), embodied carbon, Product Carbon Footprint assessments and sustainability initiatives across our product portfolio. You will lead efforts to collect and analyze environmental data, ensure compliance with international standards, and provide actionable insights to reduce the ecological footprint of our products and solutions. Acting as a domain expert and ambassador, you will influence global teams, support R&D, and partner with customers to help achieve sustainability goals We offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/ Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The base pay range for this role is estimated to be $100,500 -$147,400 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. Tasks and Qualifications: What you will do in this role: Develop and manage Environmental Product Declarations (EPDs), Life Cycle Assessments (LCAs), and Product Category Rules (PCRs) in line with global standards. Define scope, impact categories, and methodologies for LCAs; align with external consultants and program operators. Gather, validate, and interpret environmental data from suppliers, facilities, and operations (transport emissions, energy usage, materials composition, end-of-life assumptions). Input, analyze, and interpret results using LCA software tools (e.g., SimaPro, GaBi); ensure data quality and robust assumptions. Offer mentorship to product development teams on how to minimize the environmental impact throughout product lifecycles. Support R&D by embedding sustainability considerations in early design and development phases. Act as a partner for sustainability idea reviews and development decisions. Support Dematic's sustainability strategy by encouraging awareness of trends, regulations, and standard methodologies in relation to climate change, energy, materials management, transportation, and safety. Partner multi-functionally to deliver customer-facing sustainability initiatives and disclosures. What we're looking for: Must-Have 5+ years of experience conducting and managing Life Cycle Assessments (LCAs) and developing disclosures such as EPDs, PEFs, or PEPs or related experience. Advanced working knowledge and expertise with LCA tools (e.g., SimaPro, GaBi). Strong background in data management and automate processing; collection, validation, and analysis (including statistical and related tools (python and/ or R). Proven success in leading teams or multi-functional initiatives, collaborative facilitation skills. Excellent communication, presentation, and writing abilities at all organizational levels. Ability to work in a highly matrixed organization with distributed teams. Certification in ecological LCA preferred. Travel up to 15% domestic and internationally. Bachelor's in Engineering (Mechanical, Electrical, Industrial, Ecological, or Systems Engineering) or related technical field. Life Cycle Assessment (LCA)/ Product Carbon Footprint (PFC) / Embodied Carbon LCA Tools Data Analysis & Validation/ / Statistical tools management Collaboration/Communication Skills Preferred (Strong Differentiators) Certification / Practitioner LCA Knowledge of Global Standards & Methodologies Sustainability Methodology and Expertise Database Management (automate processing) Multi-Functional Leadership Global Work Experience Nice-to-Have (Value-Adds) Statistics/Programming Exposure Project Management Skills Customer Engagement Change Management #LI-DP1

Posted 4 days ago

Paul Davis logo
Paul DavisShelby Township, MI

$60,000 - $80,000 / year

REPORTS TO: GENERAL MANAGER OF OPERATIONS Serving others in their time of need is not easy, but with the right approach and people, Paul Davis Restoration is a leader in the residential and commercial mitigation and restoration industry. After 50+ years in business, we continue to expand our service- driven philosophy throughout North America. A key component of this success lies in our people and the Paul Davis philosophy. You are the "tip of the spear" for the new Paul Davis Restoration of Macomb County, Michigan office. Your primary responsibility is to ensure that all mitigation and restoration jobs are accurately estimated, properly resourced and flawlessly executed from start to finish. Exceeding the expectations of homeowners, business owners and insurance partners will be how you will succeed in this role. As a key member of the leadership team responsible for the launch of a brand-new Paul Davis franchise office, you will have the chance to grow a business from the ground up backed by the extensive resources and support of the Paul Davis corporate team. Additionally, you will have access to world class training and resources to deepen your mitigation and restoration experience and to grow professionally. RESPONSIBILITIES/TASKS: View everything through the "eyes of the customer." Embody the "Golden Rule" where all aspects of customer service delivery are concerned. Professionally represent the PDR principles of honesty and integrity. Communicate closely with the General Manager of Operations throughout all phases of service delivery. Make immediate contact with property owner (customer), and create accurate estimates for every job…every time. Interact with the insured customer and insurance company to drive successful project outcomes. Lead and manage all aspects of the Estimating process including preparation of a detailed and accurate scope, communication with all insurance carriers and delivery of all necessary paperwork to all end users. Execute all aspects of project scheduling and crew supervision. Ensure that all projects are appropriately staffed so as to exceed customer expectations. Schedule the completed work order to include pre-construction on-site meeting when appropriate, sequencing, timing, master scheduling, and trades assignments. Secure necessary permits, schedule inspections and administer work orders. Ensure that all projects are progressing as planned and course-correct projects as required. Maintain documentation on personal inspections and project flow. Maintain professionalism with project conditions: (i.e.: workmanship, homeowner relationships, safety, cleanliness, and tradespeople conduct). Professionally handle any and all customer issues, manage punch list completion and obtain completion certificate. Required Qualifications: Minimum ten (10) years of experience in Mitigation and/or Restoration field work Level 3 Certification capability using Xactimate (or equivalent, Xactanalysis, MICA, RMA software IICRC Certification(s) Established relationships with insurance company adjusters/representatives in the Metro Detroit and/or Macomb County area. Residential Builder's License for the State of Michigan (desirable but not required) Bachelor Degree in Construction, Architecture or related field (desirable but not required) Why Join the Team? As the OWNER and CEO, the General Manager and I will treat you like a colleague and a human being. I have spent well over two decades in the corporate world and know what it is like to be treated poorly. This will not happen to you. I am determined to succeed. We will work hard and grow the business together. But we will be properly rewarded for doing it, and we'll have fun along the way. Paul Davis is an industry leader in restoration and reconstruction with proven processes, tools and support. We will use this to our advantage. We will emphasize living the Paul Davis Vision, Values and Mission to be more than just a service: Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Compensation and Benefits: Generous compensation package including salary, full benefits suite and a 401K matching program Ongoing Leadership Development Program and industry events Three months of structured training to learn the Paul Davis Way Access to Paul Davis University and regular training opportunities Cell phone and computer provided by company Company vehicle and gas reimbursement PTO and sick days Are you Paul Davis? Before You Can Take the Field: We require a drug and background and check. Working Conditions and Physical Requirements: The physical environment requires the employee to work all types of both indoor and outdoor conditions. Frequently required to use personal protective equipment, having ability to stand or walk, occasionally bending, squatting, climbing stairs and lifting up to 50 pounds. Paul Davis is an equal opportunity employer. Paul Davis Restoration of Macomb County, Michigan provides home and business owners with the very best of service, care and empathy at a time of their greatest need. The people of Paul Davis are anchored by doing the right thing: serving all customers by delivering an experience founded on compassion, expertise and professionalism. Since 1966, Paul Davis has built its business on the promise to restore property damage - and their inevitable, very human effects - due to storm, wind, fire or water on residential and commercial properties. Paul Davis Restoration has a proven reputation for industry-leading customer service, technological innovation, dedication to continuous improvement and the highest-quality outcomes. We help homeowners restore a sense of normalcy to their lives, property managers make buildings function again and insurance clients please their own customers. Compensation: $60,000 - $80,000 per year depending upon experience and skill set Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Posted 30+ days ago

G logo
GFL Environmental Inc.Byron Center, MI
The Swing Driver will safely operate one or more vehicle types including Front End, Roll Off, Residential and other trucks utilizing various collection methods to service customers in a safe and efficient manner. Deliver collected solid waste or recyclables to landfill, MRF or transfer station. Fill in for various routes as needed to ensure consistent service. Key Responsibilities: Operate one or more vehicle types with both automatic and standard transmission and collect solid waste, yard waste and/or recyclables on a collection route. Route may vary daily based on service needs. Complete pre-trip and post-trip safety lane inspections and reports, daily truck report, route sheets and other documentation requested by supervisor daily. Communicate vehicle mechanical problems to mechanic and supervisor immediately. Operate truck and equipment using prescribed techniques to eliminate driver-induced mechanical failures. Follow all safety standards, equipment checks and precautions in performance of all duties. Comply with all federal, state/provincial, local and company rules on safety and vehicle operation. Maintain clean vehicle by cleaning cab interior and exterior of vehicle. Manage assigned Helper(s) if applicable Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. Ensure that all required personal protective equipment be worn at all times (i.e., gloves, reflective vest, safety glasses, work boots, etc.) Report all accidents or incidents to supervisor(s) immediately Exhibit a professional demeanor, manner and appearance at all times (i.e., meeting customers and/or the general public while on route or in uniform.) Maintain accurate records of services performed. Perform extra or special pick-ups. May be needed to complete route observations on all routes on a pre-determined basis, document findings and provide report to immediate supervisor. Stop service directives. Develop directions to new accounts. May assist with training other Drivers. Attend safety and branch meetings. Perform other duties and responsibilities as required or requested by management. Requirements: High school diploma or general education degree (GED) desired. Must have a vaild Commerical Driver's License Minimum one (1) years of commercial driving experience OR CDL school certificate Must be able to meet relevant criteria for safety sensitive functions according to Company standards Must be able to demonstrate the ability to safely drive the truck and operate the equipment Knowledge, Skills and Abilities: Knowledge of the truck and its components and the basic maintenance Requirements: for safe operation Ability to control operations of equipment; maneuvering truck into and out of minimum clearance spaces, using mirrors to back distances of approximately 120 feet or more Ability to recognize unacceptable waste (such as gasoline or other flammable materials) Ability to communicate effectively with internal and external customers Ability to read, write, and comprehend associated documents and maps Ability to understand and follow oral and written instructions Flexibility to accept and adapt to change as well as the commitment to seek continuous improvement Ability to exert muscle force to lift, push, pull or carry objects up to 50 pounds repetitively using proper lifting techniques Ability to coordinate two or more limbs (for example: two arms, two legs, or one leg and one arm) while sitting or standing Ability to follow all company safety policies and procedures Physical/Mental Demands: Ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, crawl, talk, hear, climb, balance, and smell. Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus due to the constant maneuvering of vehicle in tight and high traffic areas. Ability to regularly lift/move up to 10 pounds, frequently lift/move up to 25 pounds, and occasionally lift/move up to 100 pounds. Sitting is required 75% of the time due to the primary function of driving. Ability to work in usually loud conditions. Working Conditions: Frequently exposed to loud noise, humidity, rainy/stormy, extreme hot and cold weather conditions (depending on season), moving mechanical parts, vibration, toxic and caustic chemicals, fumes and airborne particles Work in outdoor environment up to 100% of the time. Works route away from branch location on a continuous basis throughout the day. Occasionally work in high precarious places. Work in motor vehicle traffic conditions constantly. Work environment is usually loud. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com

Posted 30+ days ago

Performance Food Group logo
Performance Food GroupCanton, MI

$26+ / hour

Job Description We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more! Growth opportunities performing essential work to support America's food distribution system. Safe and inclusive working environment, including culture of rewards, recognition, and respect. Position Details: Base pay $26/hour + component pay, based on job efficiency Shift begin on average between 3am- 5am, on average 12hr days Over time pay after 40 hours and off day bonus available Local Delivery- Home Daily- 4 day work week! Safe well-maintained equipment with automatic transmissions Company provided uniforms and safety boots No merchandising or stocking required and No cash handling Position Purpose: Food and food service delivery Drivers fulfill a critical role in the country's food supply chain. Our delivery drivers not only make sure the customers' products arrive at their destination at the arranged times and in good condition, but they are the face of our company - building lasting relationships with our customers! The Driver, Hourly CDL-A is responsible for driving a tractor trailer or straight truck on intrastate and interstate local, over-the-road (OTR), shuttle, and overnight and drive and drop routes for the purpose of delivering and/or unloading food and food related products to customers in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company. Responsibilities may include, but not limited to: Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed. Reports all safety issues and/or repairs required. Follows all DOT regulations and company safe driving guidelines and policies. Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight. Performs count check of items and check customer invoices of products that have been loaded. Checks and completes in an accurate and in legible fashion all required paperwork associated with freight. Moves tractor to the loading dock and attach preloaded trailer as needed. Drives to and delivers customer orders according to predetermined route delivery schedule. Unloads products from the trailer, transports items into designated customer storage areas. Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy. Verifies delivery of items with customer and obtain proper signatures. Collects money (cash or checks) where required. Loads customer returns on to trailer and secures trailer doors. Ensures that tractor, trailer, and freight are appropriately locked and/or always secured. Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required. Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements. Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required. At the end of the shift secure all equipment and complete all necessary paperwork. Performs other related duties as assigned. EEO Statement Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement. Required Qualifications High School Diploma/GED or Equivalent 6+ months commercial driving experience Valid CDL-A Meet all State licensing and/or certification requirements (where applicable) Clean Motor Vehicle Report (MVR) for past 3 years Pass post offer drug test and criminal background check Pass road test Attains or has valid current DOT Health Card and/or able to secure new DOT Health Card Able to hand-lift and utilize two-wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from between 10-35 pounds and up to between approximately 60 and 90 pounds, depending on the location Preferred Qualifications 1+ years foodservice distribution industry experience Onboard computer and electronic log system experience (i.e., PeopleNet) Hand-held point of delivery scanning system experience (i.e., POD) Customer service-related work experience

Posted 3 weeks ago

Advance Auto Parts logo
Advance Auto PartsBrownstown, MI
Job Description Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time. Primary Responsibilities Maintain commercial customer relationships Provide GAS2 selling experience commercial customers Achieve personal / store sales goals and service objectives Provide day-to-day supervisory support for Team Members Collaborate with GM on coaching and developmental needs for Team Members Dispatch drivers ensuring delivery standards are achieved Maintain commercial stocking programs Build and maintain a network of second source suppliers Secondary Responsibilities Maintain core bank and commercial returns Maintain commercial credit accounts Partner with GM to ensure proper driver coverage Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Ability to source from numerous places including special order, FDO, second source, etc. Advanced selling skills for commercial customers Ability to multi-task and remain organized· Effective communication, listening and problem solving skills Essential Job Skills Necessary for Success as a Commercial Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers) Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred Proven sales ability with past experience in fulfillment of customer transactions Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals Education High school diploma or general education degree (GED) Certificates, Licenses, Registrations ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 3 weeks ago

P logo
PACSGarden City, MI
Registered Nurse (RN) General Purpose The primary responsibility of your job position is to supervise the day-to-day nursing activities of the facility during your tour of duty. Such supervision must be accordance with current federal, state, and local standards, guidelines and regulations that govern the facility and may be required by the Director of Nursing (DON)and or/Assistant Director of Nursing (ADON) when applicable, to ensure that the highest degree of quality care is maintained at all times. Essential Duties Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. Administrative Functions Assist the Director of Nursing Services in directing the day-to-day functions of the nursing activities in accordance with current rules, regulations, and guidelines that govern the long-term care facility. Participate in developing, maintaining, and updating written policies and procedures that govern the day-to-day functions of the nursing service department. Ensure that reference material (i.e., PDR'S, regulations, professional standards of practice, etc.) maintained at the nurses' stations is current. Recommend written material that will assist the nursing service department in meeting the day-to-day needs of the resident. Ensure that the Nursing Service Procedures Manual is current and reflects the day-to-day nursing procedures performed in this facility. Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures Manual. Make written and oral reports/recommendations to the Director as necessary/required, concerning the operation of the nursing service department. Periodically review the department's policies, procedure manuals, job descriptions, etc. Make recommendations for revisions to the Director. Assist in developing methods for coordinating nursing services with other resident services to ensure the continuity of the residents' total regimen of care. Ensure that all nursing service personnel are in compliance with their respective job descriptions. Participate in the development, maintenance and implementation of the facility's quality assurance program for the nursing service department. Participate in facility surveys (inspections) made by authorized government agencies as requested by the Administrator or Director of Nursing Services. Periodically review the resident's written discharge plan. Participate in the updating of the resident's written discharge plan as required. Assist the Director in planning the nursing services portion of the resident's discharge plan as necessary. Meet with the nursing staff, as well as support personnel, in planning the department's services, programs, and activities. Admit, transfer, and discharge residents as required. Complete accident/incident reports as necessary. Interpret the department's policies and procedures to personnel, residents, visitors, and government agencies as required. Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc., asnecessary. Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator. Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. Report any known or suspected unauthorized attempt to access facility's information system. Committee Functions Attend various committee meetings of the facility (i.e., Infection Control, Policy Advisory, Pharmaceutical, Quality Assessment, etc.) as required. Assist in preparing written and/or oral reports of the nursing service programs and activities to submit to such committee(s) as directed. Provide information to the Quality Assurance and Assessment Committee as requested. Participate in developing the agenda for the Care Plan Committee meetings as necessary. Participate in regularly scheduled reviews of the discharge plans and make such plans available to the Care Plan Committee as required or as may be necessary. Implement recommendations from established committees as instructed by the Director. Personnel Functions Ensure that a sufficient number of licensed practical and/or registered nurses are available for your tour of duty to ensure that quality care is maintained. Ensure that a sufficient number of certified nursing assistants are available for your tour of duty to ensure that routine nursing care is provided to meet the daily nursing care needs of each resident. Develop work assignments, and/or assist in completing and performing such tasks. Delegate to each Charge Nurse the administrative authority, responsibility, and accountability necessary to perform his/her assigned duties. Ensure that all nursing assistants are enrolled in or have graduated from an approved nursing assistant training program. Ensure that all nurse aide trainees are under the direct supervision of a licensed nurse. Make daily rounds of the nursing service department to ensure that all nursing service personnel are performing their work assignments in accordance with acceptable nursing standards. Report findings to the Director. Monitor absenteeism to ensure that an adequate number of nursing care personnel are on duty at all times. Report problem areas to the Director. Ensure that established policies and procedures, including dress codes, are followed by all departmental personnel. Review complaints and grievances made or filed by department personnel. Make appropriate reports to the Director as required or as may be necessary. Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility to ensure that nursing services and activities can be adequately maintained to meet the needs of the residents. Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift. Meet with your shift on a regularly scheduled basis to assist in identifying and correcting problem areas and/or to assist in the improvement of services. Review and evaluate your department's work force and make recommendations to the Director. Participate in employee performance evaluations, determining your shift's staffing requirements, and making recommendations to the Director concerning employee dismissals, transfers, etc. Ensure that departmental disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, handicap, or marital status. Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents. Report known or suspected incidents of fraud to the Administrator. Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines. Nursing Care Functions Inform nursing service personnel of new admissions, their expected time of arrival, room assignment, etc. Ensure that rooms are ready for new admissions. Greet newly admitted residents upon admission. Escort them to their rooms as necessary Make rounds with physicians as necessary. Encourage attending physicians to record and sign progress notes, physicians' orders, etc., on a timely basis and in accordance with current regulations. Inform the Director when physician visits are not made in a timely manner. Consult with the resident, his/her family, and the resident's physician in planning the resident's care, treatment, rehabilitation, etc., as necessary. Notify the resident's attending physician and next-of-kin when there is a change in the resident's condition. Visit residents on a daily basis in order to observe and evaluate each resident's physical and emotional status. Ensure that direct nursing care be provided by a licensed nurse, a certified nursing assistant, and/or a nurse aide trainee qualified to perform the procedure. Review nurses' notes to ensure that they are informative and descriptive of the nursing care being provided, that they reflect the resident's response to the care, and that such care is provided in accordance with the resident's wishes. Provide direct nursing care as necessary. Start IVs, obtain sputum, urine and other specimens for lab tests as ordered. Take TPRs, blood pressures, etc., as necessary. Admit, transfer and discharge residents as necessary. Report problem areas to the Director. Assist in developing and implementing corrective action. Keep the Director informed of the status of residents and other related matters through written/oral reports. Assist the Charge Nurse in monitoring seriously ill residents. Authorize the use of restraints when necessary and in accordance with our facilities policies and procedures. Ensure that all RNs and LPNs on your shift comply with written procedures for the administration, storage, and control of medications and supplies. Monitor medication passes and treatment schedules to ensure that medications are being administered as ordered and that treatments are provided as scheduled. Review medication cards for completeness of information, accuracy in the transcription of physician orders, and adherence to stop order policies. Inspect the nursing service treatment areas daily to ensure that they are maintained in a clean and safe manner. Ensure that residents who are unable to call for help are checked frequently. Meet with residents, and/or family members, as necessary. Report problems to the Director. Assist in arranging transportation for discharged residents as necessary. Inform family members of the death of the resident. Call funeral homes when requested by the family. Staff Development • Participate in developing, planning, conducting, and scheduling in-service training classes that provide instructions on "how to do the job," and ensure a well-educated nursing service department. • Assist the In-service Director/Educator in developing annual facility in-service training programs (e.g., OSHA, TB, HIPAA, Abuse Prevention, Safety, Infection Control, etc.). • Assist the Director in planning clinical supervision for nurse aide trainees. • Attend and participate in continuing education programs designed to keep you abreast of changes in your profession, as well as to maintain your license on a current status. Safety and Sanitation • Assist the Safety Officer in developing safety standards for the nursing service department as necessary. • Assist the Director and/or Infection Control Coordinator in identifying, evaluating, and classifying routine and jobrelated functions to ensure that tasks in which there is potential exposure to blood/body fluids are properly identified and recorded. • Ensure that all personnel performing tasks that involve potential exposure to blood/body fluids participate in appropriate in-service training programs prior to performing such tasks. • Ensure that an adequate supply of personal protective equipment is on hand and readily available to personnel who perform procedures that involve exposure to blood or body fluids. • Ensure that personnel follow established procedures for the use and disposal of personal protective equipment. • Monitor your shift's personnel to ensure that they are following established safety regulations in the use of equipment and supplies. • Ensure that all nursing service personnel comply with established departmental policies and procedures. • Ensure that nursing service work areas (i.e., nurses' stations, medicine preparation rooms, etc.) are maintained in a clean and sanitary manner. • Ensure that all resident care rooms, treatment areas, etc., are maintained in a clean, safe, and sanitary manner. • Ensure that nursing service personnel follow established handwashing and hand hygiene procedures. • Ensure that nursing service personnel participate in and conduct all fire safety and disaster preparedness drills in a safe and professional manner. • Participate in the development, implementation, and maintenance of the infection control program for monitoring communicable and/or infectious diseases among the residents and personnel. • Ensure that nursing service personnel follow established infection control procedures when isolation precautions become necessary. • Participate in the development, implementation and maintenance of the procedures for reporting hazardous conditions or equipment. • Ensure that all personnel wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving residents. • Report missing/illegible labels and MSDSs to the safety officer or other designated person. Equipment and Supply Functions • Recommend to the Director the equipment and supply needs of the department. • Ensure that an adequate stock level of medications, medical supplies, equipment, etc., is maintained on premises at all times to meet the needs of the resident. • Assist the Maintenance Director in developing a preventive maintenance program for maintaining the nursing service department's equipment and supplies in a safe and operable manner. • Participate in the development and implementation of the procedures for the safe operation of all nursing service equipment. • Ensure that only trained and authorized personnel operate the nursing service department's equipment. • Ensure that all personnel operate nursing service equipment in a safe manner. • Monitor nursing procedures to ensure that nursing service supplies are used in an efficient manner to avoid waste. • Ensure that appropriate MSDSs are on file for hazardous chemicals used in the nursing service department. Care Plan and Assessment Functions • Participate in the development of written preliminary and comprehensive assessments of the nursing needs of each resident as necessary. • Participate in the development of a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident, indicates the care to be given, goals to be accomplished, and which professional service is responsible for each element of care. • Encourage the resident to participate in the development and review of his/her care plan. • Review resident care plans for appropriate resident goals, problems, approaches, and revisions based on nursing needs. • Ensure that all personnel involved in providing care to the resident are aware of the resident's care plan. Ensure that nursing personnel refer to the resident's care plan prior to administering daily care to the resident. • Review nurses' notes to determine if the care plan is being followed. • Assist the Resident Assessment/Care Plan Coordinator in planning, scheduling, and revising the MDS, including the implementation of RAPs and Triggers. • Review resident's medical and nursing treatments to ensure that they are provided in accordance with the resident's care plan and wishes. Budget and Planning Functions • Keep abreast of economic conditions/situations, and recommend to the Director adjustments in nursing services that ensure the continued ability to provide quality care. • Recommend to the Director the equipment needs of the nursing service department. • Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. Supervisory Requirements Assist with the overall supervision of and management of the nursing staff. As RN, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Qualification Education and/or Experience Must posess, as a minimum, a Nursing Degree an accredited college or university. Must have training in rehabilitative and restorative nursing practices. 2 years or more experience preferably in a long-term care facility. Language Skills Must be able to read, write, speak, and understand the English language. Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Must possess the ability to make independent decisions when circumstances warrant such action with the ability to solve practical problems. the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel. the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served. Be a supportive team member, contribute to and be an example of team work and team concept. Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to nursing care facilities. Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents. Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices. Must be able to relate information concerning a resident's condition. Must not pose a direct threat to the health or safety of other individuals in the workplace. Certificates, Licenses, Registrations Must possess a current, unencumbered, active license to practice as an RN in this state. Current CPR certification. Knowledge and experience with PCC preferred. Must maintain all required continuing education/licensing. Must remain in good standing with the State Board of Nursing at all times. Physical Demands Must be able to move intermittently throughout the workday. Must be able to speak and write the English language in an understandable manner. Must be able to cope with the mental and emotional stress of the position. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination. Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility. Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office area(s) as well as throughout the nursing service area (i.e., drug rooms, nurses' stations, resident rooms, etc.). Moves intermittently during working hours. Is subject to frequent interruptions. Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances. Is subject to hostile and emotionally upset residents, family members, personnel, and visitors. Communicates with the medical staff, nursing personnel, and other department directors. Works beyond normal working hours and on weekends and holidays when necessary. Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.). Is involved in community/civic health matters/projects as appropriate. Attends and participates in continuing educational programs. Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as reactions from dust, disinfectants, tobacco smoke, and other air contaminants. Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses. May be subject to the handling of and exposure to hazardous chemicals. Maintains a liaison with the residents, their families, support departments, etc., to adequately plan for the residents' needs. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Posted 30+ days ago

Advance Auto Parts logo
Advance Auto PartsBrownstown, MI
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 3 weeks ago

D logo
DaVita Inc.Royal Oak, MI
Posting Date 11/13/2025 3425 Starr RdSTE B, Royal Oak, Michigan, 48073, United States of America Make a real impact-every day. As a DaVita RN, you'll ensure compassionate and professional delivery of all dialysis-related nursing services in an outpatient setting, ensuring the safety, comfort, and wellbeing of your patients. You'll work in a fast-paced environment, collaborate with our professional team of clinicians, and use your critical thinking skills to solve problems and support patient care. Key Responsibilities: Deliver dialysis treatments and monitor patient status Assess, troubleshoot, and respond to clinical situations Educate patients and build meaningful relationships Work as part of a supportive care team Qualifications: Current RN license in state of practice CPR certification and basic EKG interpretation 2+ years' experience with acutely ill patients (ICU, ER, Med/Surg preferred) Strong assessment, time management, and communication skills CNN certification a plus What We Offer: Medical, dental, vision, 401(k) with match Paid time off and PTO cash out Parental leave, family support, and mental health tools Career growth and training through DaVita's StarLearning platform Performance-based pay and advancement opportunities Start making a difference today. Apply now to join a team that values your skills and supports your career. At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Posted 1 week ago

Culvers Restaurant logo
Culvers RestaurantGrand Blanc, MI
Culver's is looking for a Restaurant Manager If you have a passion for restaurant industry and desire to serve others, then this job is for you! Our managers oversee it all, ensuring every True Blue Crew member moves in sync and every guest leaves happy. They build and lead great shifts, empower team members to grow their skillsets and maintain a positive attitude throughout the restaurant. If you're a natural leader who can rally a team to be its best, we'd love to have you behind our counter. We offer: Competitive wages Comprehensive training programs Career development Meal discounts Paid time off and insurance benefits for eligible team members Free Uniforms - including shoes And much, much more! Responsibilities: Run shifts effectively to provide great food and excellent guest service Demonstrate positive and effective role modeling for team members Lead team as a coach and mentor Support the development of a high performing team Maintain compliance with operational and food safety procedures Qualifications: Strong work ethic Excited to come to work! "Can do" attitude Enjoys going the extra mile for the team Demonstrated passion and leadership Motivational and positive leadership style Strong communication and organization skills A genuine, smiling personality 1 - 2 years of restaurant experience is preferred Ability to work nights, weekends and holidays We've made it our commitment that any guest who chooses Culver's leaves happy - and that means creating a great experience for you too! To submit an application - Click on APPLY NOW!

Posted 30+ days ago

GE Aerospace logo
GE AerospaceGrand Rapids, MI
Job Description Summary For more than 15 years, our manufacturing facility in Grand Rapids has helped the growth and success of GE Aerospace. We're producing high quality electronics and avionics parts and equipment to exacting standards. These include Avionics Computing Systems, Mission Systems, Navigation and Guidance and Vehicle Health and Data Management products. As an Electrical Analyzer & Tester you will use your thorough understanding of analog, digital and microprocessor circuits to fault isolate (component/board level) electronic avionics products. Once the fault has been isolated you will prescribe rework instructions for repairs to be completed. The typical working hours for this position are 7:00 a.m. - 3:30 p.m. Job Description Roles and Responsibilities: The Electronic Analyzer & Tester's primary duty is to ensure that military and commercial avionics products perform their specifications in a satisfactory manner. Responsibilities include administering standardized functional and environmental tests and troubleshooting from a system level down to component level. Essential Responsibilities: Understand and follow test specifications and procedures. Ensure product compliance and quality. Troubleshoot electronics systems, circuit card assemblies, and components. Prescribe rework instructions for products needing repair. Maintain product test records in quality data tracking system. Attend and participate in team meeting. Qualifications/Requirements: Associate degree in an electronics technology discipline from an accredited university or college OR High School Diploma / GED with two years of technical experience in testing and troubleshooting of highly technical electronic products which could include military electronics experience (i.e. A school, I level depo technician). This position requires U.S. citizenship status. Eligibility Requirement: Able and willing to complete and pass the pre-employment electronic principle's test, covering but not limited to such subjects as component identification and digital and analog circuit analysis. Desired Characteristics: Possess a thorough understanding of analog and digital circuits. Experienced with general purpose test instruments (digital multimeters, oscilloscopes, power supplies, function generators, phase angle voltmeters and automated test equipment). Able to fault isolate electronics to the component level. Experienced in functional testing and environmental stress screening of class 3 electronics systems. Able to follow technical procedures and specifications. Able to read and understand technical documentation such as schematic diagrams and parts lists. Experience using hand tools for electronics disassembly and troubleshooting. Knowledge of IPC 610 & J-STD soldering specifications. Basic understanding of embedded software. Familiar with Electric Static Discharge precautions. Ability to work under minimum supervision by being motivated and a self-starter. Keen attention to detail. Proficient with Microsoft Windows, Microsoft Office and PDF Viewers. #LI-JB1 This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No

Posted 3 weeks ago

Hornblower logo
HornblowerDetroit, MI
Salary: $1024.08 daily Seaward Services is seeking a Chief Engineer for our USNS Guam operation. About the Opportunity: The Chief Engineer is responsible for the overall operation and maintenance of the engineering department.. This includes overseeing the engine room, auxiliary equipment, routine maintenance programs, and responding to emergencies. The Chief Engineer must have a strong understanding of marine engineering principles and be able to work effectively with a team of engineers and technicians. Essential Duties & Responsibilities: Managing technical maintenance and the safe, efficient, economical operation of all her machinery Establishing all the engine room procedures Assigning the engineering/technical department jobs Maintaining sufficient bunkers and other essential engine-related stores and consumables Managing for the safe and efficient loading and transferring of bunkers Managing the day to day running of all plant and machinery Identifies and assigns necessary routine maintenance, repairs, and ship's technical jobs Stands engine room watch while vessel is underway or as and when deemed necessary Maintaining log of the lube/oil quantities and consumptions Monitoring and analyzing cooling water Manages the general condition/maintenance of machineries, steering gear, air conditioning, etc. Keeping engine room watches and carrying out and administering maintenance jobs Other duties as assigned Requirements & Qualifications: Valid Merchant Mariners Credential (MMC) Unlimited Chief endorsement Valid U.S. Passport Valid USCG Medical Certificate QMED Endorsement Valid TWIC Card Ability to pass a physical exam Ability to pass a written exam About Us: Hornblower's passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The RESPECT Service System embodies Hornblower's mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations. Hornblower will consider qualified applicants with arrest and conviction records in a manner consistent with fair chance or other applicable laws and regulations.

Posted 2 weeks ago

FASTSIGNS logo
FASTSIGNSLansing, MI
Benefits: 401(k) 401(k) matching Competitive salary Paid time off FASTSIGNS Lansing is a full-service signage and graphics company. We are looking for a sign and graphics production and install specialist to join our growing team! Responsibilities include: Cutting printed graphics using a variety of wall cutters, saws, and Exacto blades Applying vinyl graphics to rigid substrates (plastics and metals), vehicles, windows Working in the shop and the field performing interior and exterior sign installations from the ground and from a ladder Maintaining a clean and orderly shop Assisting in the garage and field on sign/graphic installations. Perks and benefits: Competitive compensation Paid time off and holidays Retirement plan with matching contributions Schedule flexibility Requirements High school or higher education Valid drivers license Positive attitude and strong work ethic Self-motivation and problem-solving skills Interest in signage and graphics Comprehensive training in all aspects of this position will be provided.

Posted 30+ days ago

Elara Caring logo
Elara CaringSaginaw, MI
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Medical Social Worker PRN At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their journey of health, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Medical Social Worker (MSW). Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need a Medical Social Worker (MSW) with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work in a collaborative environment. Be rewarded with a unique opportunity to make a difference Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost Opportunities for advancement Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family, and pet bereavement As a Medical Social Worker (MSW), you'll contribute to our success in the following ways: Ensures that all activities are performed aligned with the vision of Elara Caring's board of directors, executive team, and the leadership of the Home Health team. Assesses patients to identify the psychosocial, financial, and environmental needs of patients as evidenced by documentation, clinical records, case conferences, team report, call-in logs, and on-site evaluations. Make the initial social work evaluation visit and reevaluate the patient's social work needs during each following visit. Communicates significant findings, problems, and changes in condition or environment to the Supervisor, the physician and/or other personnel involved with patient care. Reports unsafe conditions and the outcome of each visit to the appropriate Supervisor by the end of the day. Implements the plan for patient safety, using patient, family, and community resources. Participates in implementation and development of the Plan of Care to ensure quality and continuity of care and proper discharge planning. Verifies the Plan of Care prior to each visit and provides care according to physician's orders, assessment data, and established standards and guidelines. Initiates and revises the Plan of Care in response to identified patient care issues. Writes physician orders to cover additional visits and changes to the plan of care, per agency policy. Incorporates patient care goals established in the plan of care, as evidenced by documentation in clinical note. Performs appropriate skilled services/interventions in accordance with accepted standards of practice and certified by the patient's physician. Counsels, instructs, and includes the patient and family in following the Plan of Care and meeting social work-related needs. What is Required? Master's Degree or Doctoral Degree in Social Work from a school of Social Work accredited by the Council of Social Work Education 1+ year of social work experience in a healthcare setting. Current State License as a Social Worker Excellent verbal and written communication skills Social work skills as defined as general social work standards 50% travel required Sit, stand, bend, lift and move intermittently and be able to lift 50-100 lbs. Valid driver's license and insurance and reliable transportation to perform job tasks You will report to the Clinical Team Manager. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.

Posted 30+ days ago

University Bank logo

Customer Service Associate - Hybrid

University BankHancock, MI

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Job Description

Apply

Description

General Job Summary

The Customer Service Associate (CSA) is responsible for taking incoming calls on a multiple phone line system (queue) in addition to making outbound calls. The CSA will assist borrowers with inquiries about loan balances, escrow accounts, payment history and payment processing. CSA will also need to be aware of and explain consumer regulatory rights and coverage.

Summary of Essential Job Functions

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Identify customers' needs, clarify information, research issues, and provide solutions.
  • Maintain ownership of calls throughout the lifecycle of a customer's request, including follow-ups.
  • Keep records of conversations in our call center database.
  • Meet team qualitative and quantitative targets.
  • Process ACH payments, following the ACH process.
  • Utilize Black Knight platform to review borrower accounts for the following information:
  • Payment history.
  • Payoff statements.
  • PMI status.
  • Escrow Analysis.
  • Update contact information
  • Make outgoing Welcome calls to new MLS customers:
  • Answer any initial questions the customer has in regard to the servicing of the loan.
  • Verify mailing address, social security numbers, and phone numbers.
  • Assist customers with website registration and explain payment options.
  • Make other outbound calls as assigned.

Other Job Functions

  • Recommend improvements for processes to boost organizational efficiency.
  • All other duties as assigned by management.

Requirements

Education, Training and Work Experience

  • High school diploma (or equivalent) required.
  • Previous experience in mortgage loan servicing desired.
  • Minimum of 1-year previous customer service experience required.

Knowledge, Skills, and Abilities

  • Maintain & foster positive relationships with customers and business partners.
  • Complete all assigned tasks and training in a timely manner.
  • Provide professional communication in both oral & written expression.
  • Excellent organizational & analytical skills.
  • Excellent attention to detail.
  • Ability to handle highly sensitive confidential information.
  • Ability to multitask, set priorities and manage time effectively.
  • Experience with email, MS Word, MSP.
  • High degree of dependability.

Working Environment

Primary working environment is within an indoor climate-controlled office space and/or a private home office or some combination which will be at managements sole discretion. Employee may be subject to florescent lighting, dust, and other normal indoor allergens. Employee may work in close proximity of coworkers and occasionally independently.

Physical Requirements

  • Able to lift up to 20 pounds.
  • Extended periods of sitting (at computer desk).
  • Complete repetitive tasks (including operation of computer mouse/keyboard).

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The salary range for this role takes into consideration a wide range of factors including but not limited to the duties of the role, experience, location, and certificates and/or education.

University Bank is an Equal Opportunity / Affirmative Action Employer

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