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Levy Sector

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

Summary:

This role will focus primarily on supporting the Point-of-Sale system but may stem to other technology systems as needed. This is an hourly, event-based role, with occasional non-event day support. Ensuring all systems are working properly and efficiently is critical to the success of our overall operations. We are looking for someone who has great attention to detail, knowledge and understanding of the role technology plays in our industry; who is obsessed with solving problems and thrives in a fast-paced environment; who is confident and comfortable speaking with leadership and who desires to learn quickly and grow their career.

Essential Duties and Responsibilities:

• Ensure point of sale and other supporting systems are ready for each event
• Prioritize and respond to event day support calls
• Troubleshoot device connectivity and other issues
• Install, move or replace hardware as needed
• Assist in the implementation of system installations, upgrades, and maintenance
• Communicate issues and resolution progress to relevant location parties as needed
• Prioritize issues and escalate as necessary
• Document all technical issues with troubleshooting steps and status or resolution
• Provide an event recap after each event including issues and status
• Maintain inventory counts and status of all POS related technology systems
• Troubleshoots problems involving office equipment.
• Provide hardware support and troubleshooting for laptops, desktops, printers, and servers.
• Support and troubleshoot point of sale hardware including terminals, credit card devices, and tablets
• Assist with system installations, maintenance, and upgrades.
• Open and track support tickets with POS vendors as needed.
• Performs other duties as assigned.

What You Bring to the Table

• Proven experience configuring, maintaining and supporting technology systems.
• Working knowledge of networking including firewalls, switching, and wireless technology
• Effective problem solver with strong attention to detail.
• High-energy, self-motivated, action oriented, positive and humble attitude, flexible, hard-working, high level of integrity.
• Hospitality industry experience, and experience with Point-of-Sale systems is a plus.

Apply to Levy today!

Levy is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf