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Hunter Recruitment Advisors logo
Hunter Recruitment AdvisorsRoseville, MI
Call Center / Dispatch Manager Are you a strategic leader who thrives in a fast-paced environment? Do you have the skills to motivate a team, drive performance, and fulfill revenue & call quality goals with precision? Are you ready to take the lead and build a high-performing team? Apply today and be part of a company that values you! Who We Are We are a family-owned and operated HVAC contractor in the Metro-Detroit area and have been serving our customers since 1948. We have developed a culture that invites our employees to be an integral part of our team by inspiring with praise, recognition, and offer ongoing training and education. Our customers rave about our technicians and demand only they can work in their home. We believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. People often come to us simply looking for a job, but they stay because they have found a fulfilling career with room to grow and opportunities to excel. Location:  Roseville, MI   What We Offer: Competitive pay, starting at $25/hr. (Depending on skills and experience) Medical, dental & vision 401(k), with employer match Paid training and education The Role Manage staff that books and schedules service calls and do whatever is necessary to achieve department booked call and sales goals Responsibilities Generate an inbound and outbound call schedule to boost sales Supervise and train staff on how to convert calls into booked service appointments Manage dispatch to ensure the right technicians are matched to every job Author and refine call scripts so they’re clear, compelling and result in more appointments Get potential customers excited about the company and encourage them to spread the word Conduct training to boost booked calls and ensure quick, accurate dispatch of incoming calls Become an expert in your market, know the customers’ needs and how best to engage them Monitor performance of staff, review recorded calls and advise them on how to promote sales Adhere to the company’s plan for resolving customer complaints quickly and favorably Formalize a coaching and training platform that’s cost effective and measurable Show employees how their individual contributions matter to the company’s success Coach employees on how to build trust and demonstrate empathy with customers Regularly present reports to Operations Manager in an easy-to-understand format Ensure sufficient staffing to match the business demand and seasonal spikes Routinely check the status of Call Center Representatives to ensure staff is available to answer incoming calls Continuously matter the Call Center during all open business hours Participate in manager on-call schedule Conduct weekly one-on-ones with Call Center Representatives Attend company Daily Huddle Attend company weekly Level 10 Meetings Attend weekly one-on-one with Operations Manager Any other duties as assigned by Operations Manager Competencies for Success You have a minimum of 2 years of call center management experience Proven track record in customer service, ideally in management Patient, diplomatic leader who understands how to diffuse conflict and convey empathy Ability to inspire and lead others to attain company goals IT competent, specifically Microsoft Office. ServiceTitan is a plus! Highly organized with exceptional follow-through abilities Strong verbal and written communications Professional presentation and public speaking ability Personality that blends well with a fast-paced, goal-driven environment   Powered by JazzHR

Posted 30+ days ago

Astrohaus logo
AstrohausRoyal Oak, MI
About Astrohaus Astrohaus is a small team headquartered in Metro Detroit, MI that creates innovative consumer products at the intersection of art, technology, productivity, and design. The company was founded in 2014 and has grown to become a leader in the smart typewriter space with its Freewrite family of products. Accolades: Freewrite products have won several awards and in 2021 the Smart Typewriter entered the Science Museum, London's permanent Printing & Writing Collection becoming the first digital typewriter to be added to the collection. Read about the Freewrite family at getfreewrite.com , in  The Atlantic , Wired , and many other publications. See Astrohaus.com/jobs for how to make your application stand out. Job Role We're seeking a detail-oriented, highly organized, and proactive Operations Technician to join our small team. In this role, you'll be onsite at our warehouse in Royal Oak, Michigan, working closely with our Operations Manager to ensure smooth day-to-day operations. About You You're an excellent verbal and written communicator and feel comfortable talking to anybody. You're highly organized and take pride in your efficiency. You enjoy physical, task-oriented work like device disassembly and assembly, soldering, order picking and packing, labeling, and shop organizing. You must be comfortable moving around and lifting up to 50 pounds. You're tech-savvy and aren't afraid of a soldering iron. You care about quality, accuracy, and delivering a great customer experience. You're a problem solver and aren't afraid to dig in and fix something—literally. You're dependable, self-motivated, and thrive in a fast-moving environment. Responsibilities Device Repair: Receive, diagnose, and repair returned devices following documented processes. Shipping & Receiving: Handle incoming sea shipments and deliveries, log new inventory, and maintain an organized warehouse space. Order Fulfillment: Pick, pack, and ship customer orders daily Monday through Friday, ensuring accuracy and timeliness. Typical volume is 20-50 orders per day. Inventory Management: Monitor and manage inventory levels, update stock counts, and restock as needed. Hand counts of all inventory must be completed at the end of each month. Shopify Maintenance: Update order statuses, inventory, product listings, and handle basic edits within Shopify. Returns & Exchanges: Process returns and warranty claims efficiently, ensuring fast turnaround. Process Improvement: Identify opportunities to streamline fulfillment or repair workflows. Documentation: Maintain clear records of orders, repairs, and inventory movement. Qualifications 1–3 years of experience as a tech in operations, fulfillment, administration, and/or project coordination roles. Excellent organizational, written, and verbal communication skills. Proven ability to manage own schedule and work effectively with minimal supervision. Strong attention to detail and a proactive mindset. Comfort with ambiguity and willingness to learn new tools and systems. A collaborative approach with a willingness to help wherever needed. Bonus Demonstrated interest in technology – have you made your own electronic projects? Experience working with productivity and communication tools like Slack, Shopify, Outlook, Shipstation, Aftership etc. Location This position is based in the Metro Detroit area and requires Monday through Friday onsite presence   at Astrohaus headquarters in Royal Oak, Michigan. Powered by JazzHR

Posted 30+ days ago

C logo
Civia HealthShelby, MI
Nurse Practitioner/Sub Investigator  Location: Shelby, Michigan  Job Type: Part-time, on-site Reports to: Medical Director    Join Us at Civia Health    We’re looking for a compassionate and experienced Nurse Practitioner to support our clinical research team in conducting Phase 2–4 trials, with a particular focus on metabolic conditions and GLP-1 therapies. If you thrive in a collaborative, patient-centered environment and are passionate about research-driven care, we’d love to meet you.  At Civia Health, you're not just taking a job: You're joining a mission to transform the way clinical research is done. Our purpose is bold: to bring clinical trials front and center in your community, make them accessible to everyday people, and empower underrepresented communities to participate.  We’re reinventing how clinical studies are run, delivering valid, scalable evidence with a consumer-first mindset. Too often, trials are expensive, fragmented, and overlook the experience of the participant. At Civia, we’re changing that. Our leadership team are experienced industry leading, visionary professionals who know what’s broken — and how to fix it.  We treat participants like valued partners, not research subjects. That means supporting their agency, putting their needs, comfort, and enjoyment first — and rewarding them generously for their time and effort.  What It Means to Work at Civia  Every team member plays a crucial role in reshaping clinical research. You’ll help make studies more human-centered, inclusive, and efficient. We're looking for people who are driven by purpose, inspired by innovation, and ready to roll up their sleeves to do meaningful work.   At Civia, your contributions aren’t just transactional, they’re transformational .  What You’ll Do  Conduct study visits including medical assessments, physical exams, and protocol-specific procedures.  Partner with principal investigators and research staff to ensure quality, safety, and regulatory compliance.  Engage participants with empathy—providing clear education, answering questions, and ensuring comfort throughout the trial process.  Identify, document, and report adverse events per protocol and regulatory standards.  Maintain accurate, timely, and high-quality documentation in source records and EDC systems.  Contribute to continuous improvement of workflows and study execution with a team-first mindset.  Occasional travel may be required for audits, site visits, or team meetings.   What You Bring   Active, unrestricted Nurse Practitioner license in Michigan.  2+ years of clinical research experience (Phase 2–4 trials preferred).  Experience with GLP-1 therapies or metabolic/endocrine research highly preferred.  Strong knowledge of GCP/ICH guidelines; certification is a plus.  Excellent clinical judgment, attention to detail, and communication skills.  A collaborative spirit and commitment to doing what’s best for the patient and the team.  What We Offer  Competitive compensation  Medical, dental, and vision insurance  Generous PTO and paid holidays  Flexible scheduling options  Professional development and continuing education support  A mission-driven team that values respect, inclusion, and innovation  Ready to Make an Impact?  Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact.  Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who’ve seen what needs to change.  People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work.  Invested in Your Growth: We don’t just hire for today; we’re building the leaders and changemakers of tomorrow.   If you’re ready to be part of something meaningful—and work with people who care deeply about doing good work—apply today by submitting your resume and cover letter to the link above. We’re excited to learn more about you!  Powered by JazzHR

Posted 3 weeks ago

F logo
ForgeFitDetroit, MI
Job Title: Outside Sales Representative  Company: ForgeFit  Location:  (U.S. Based)  Employment Type: Full-Time  About ForgeFit  ForgeFit supplies cutting-edge fitness equipment to gyms and fitness centers nationwide. We’re not just another distributor, we’re a trusted partner in helping fitness facilities grow stronger, perform better, and stay ahead of the competition. Every piece of equipment we sell is backed by our 100% Performance Guarantee. We’re looking to hire driven, energetic sales professionals to help us expand our reach and impact.  About the Role  As a Outside Sales Representative, you’ll play a key role in driving ForgeFit’s growth by connecting with gym owners, fitness directors, and training facility managers. Your mission: identify their needs, present tailored equipment solutions, and build lasting relationships that power their success, and ours.  What You’ll Do  Prospect, qualify, and close new business with gyms and fitness centers across the country  Build and manage a pipeline of warm and cold leads using CRM tools  Deliver consultative product presentations and solutions via phone, video, and email  Maintain strong product knowledge and stay updated on industry trends  Collaborate with internal teams to ensure smooth fulfillment and customer satisfaction  Meet or exceed monthly sales goals and KPIs  What We’re Looking For  1+ years of sales experience (B2B or fitness/health-related a plus)  Strong communication and relationship-building skills  Comfortable with outbound outreach and closing sales virtually  Self-motivated, goal-oriented, and highly organized  Passion for fitness or knowledge of gym equipment is a bonus  What We Offer  Competitive base pay + commission (uncapped earning potential)  Flexibility with a supportive team culture  Onboarding and product training  Opportunities for growth and advancement  A chance to represent a brand that stands behind its products and partners  Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together. Powered by JazzHR

Posted 30+ days ago

Q logo
Quality Home Care: Michigan Private Duty AidesWayne County, MI
Company: Quality Home Care Michigan   Location: Oakland, Michigan I. Position Purpose The Caregiver / Home Care Aide provides non-medical, in-home support and assistance with Activities of Daily Living (ADLs) & Instrumental Activities of Daily Living (IADL) to clients. The primary function of this role is to ensure client safety, well-being, and comfort by delivering compassionate and reliable care according to an established client care plan. II.  Duties and Responsibilities The following list of duties is not intended to be restrictive or all-inclusive. The employee may perform other duties as assigned by the supervisor to meet the ongoing needs of the organization. Personal Care: Assists clients with ADLs/IADLs, including but not limited to, bathing, dressing, grooming, ambulation, transfers, and toileting, while maintaining client dignity and privacy. Companionship: Provides social and emotional support through conversation, engagement in hobbies, and recreational activities. Meal Preparation: Plans, prepares, and serves meals and snacks that adhere to the client’s specific dietary requirements and preferences; may provide feeding assistance if required. Light Housekeeping: Performs household tasks essential to a safe and clean client environment, including laundry, changing linens, dishwashing, and tidying living spaces. Health Support: Provides medication reminders from pre-portioned containers. Observes, documents, and reports any significant changes in client’s physical condition, behavior, or cognitive status to the supervising Case Manager. Transportation & Errands: Accompany transportation to medical appointments, social activities, or errands such as grocery shopping using either a personal or client vehicle. Documentation: Maintains accurate and timely records of services provided, client activities, and observations in the required format. III. Qualifications A. Education & Experience: High School Diploma or GED preferred. Minimum of one (1) year of experience in a caregiver capacity (professional or private) is preferred but not required . B. Licenses & Certifications: Certified Nursing Assistant (CNA) or Home Health Aide (HHA) certification in the State of Michigan is strongly preferred but not required . Valid CPR and First Aid certification is preferred and may be required within 90 days of hire. C. Knowledge, Skills, and Abilities: Knowledge of personal hygiene, basic nutrition, and housekeeping best practices. Skill in providing compassionate and respectful care to diverse populations. Excellent interpersonal and communication skills (verbal and written). Ability to maintain client confidentiality and adhere to all HIPAA regulations. Ability to follow detailed care plans and document services accurately. Ability to demonstrate patience, reliability, and professionalism in all situations. Ability to work independently with minimal direct supervision. IV. Conditions of Employment Successful candidates must meet the following conditions prior to and during employment; this list not intended to be restrictive or all-inclusive: Must be at least 18 years of age. Must be legally authorized to work in the United States and complete a Form I-9. Must complete and successfully pass all mandatory examinations required   Must provide proof of a recent, negative TB (Tuberculosis) test. V. Physical Demands and Work Environment Physical Demands: The employee is frequently required to stand, walk, sit, use hands to handle or feel, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Work Environment: Work is performed in private client homes. The environment may vary, including potential exposure to pets, household cleaning chemicals, and other domestic allergens. The role requires regular travel within the service area. Powered by JazzHR

Posted 3 weeks ago

Exotic Automation & Supply logo
Exotic Automation & SupplyNew Hudson, MI
Exotic Automation & Supply is looking for Full-Time Warehouse Associates. **Exotic Automation & Supply is a DRUG FREE employer, including Marijuana** NO WEEKENDS OR HOLIDAYS! Business hours: Monday - Friday; 8:30 AM - 5:00 PM This position is vital to the operation and is a great opportunity for the right candidate to demonstrate the capability to influence positive change in an exciting, dynamic, and growing company while building a comprehensive knowledge of the business. Outstanding candidates for this position will have demonstrated ability to work in a fast-paced environment while maintaining accuracy and meeting deadlines. General Summary: Associate will be responsible for performing a variety of general warehouse duties, as described below. Essential Job Functions: Pull stock. Stock replenishment. Inspecting materials prior to packaging for shipping. Packaging materials in accordance with procedures for safe shipping. Count inventory. Completing carrier supplied documentation. Maintain the work area in a clean and orderly manner. Knowledge of safety procedures. Drive and operate various material handling equipment (including Forklifts & Hi-Lo’s. Follow written or oral instructions regarding daily tasks and job duties. Ability to operate various warehouse technology (handheld scanners, computers, etc.) Performs other duties as assigned and requested. Knowledge, Skills and Abilities Required: High School diploma or GED. Previous work experience preferred. Ability to use a computer for basic tasks. Strong self-discipline and ability to handle multiple priorities. Ability to stand for long periods of time throughout the day. Organizational skills required to prioritize, plan and coordinate work activities and resources in area of responsibility. Interpersonal skills necessary to effectively communicate with associates, customers, business partners and management team.  Demonstrated teamwork approach with superiors, peers and subordinates utilizing skills in oral communication, active listening, written and oral directions and cooperating with and assisting others when needed. Working Conditions: Normal warehousing environment with regular (up to 100% of work time) exposure to noise, dust, office equipment and supplies.  Physical dexterity is needed to lift / carry weight according to industry standards for Material Handling. Exposure to hot and cold temperatures in the warehouse environment. Exotic is an EEO and drug free Employer. Powered by JazzHR

Posted 30+ days ago

M logo
Modernistic Cleaning & RestorationPlainwell, MI
Inside Sales/Call Center Manager Pay: $70,000-$75,000 annually For over 50 years, Modernistic has provided our community with exceptional cleaning and restoration services throughout Michigan. Modernistic is a family-owned company and we foster a culture focused on customer delight, which means we strive to go above and beyond for our customers and our co-workers. While we are driven and fast growing, we also like to have fun while we work! Our Plainwell, MI location is looking for an Inside Sales Manager with multi-channel call center experience. The ideal candidate will have a proven track record of leadership, sales coaching, and be passionate about exceptional customer service. The perfect fit for this role is equal parts heart and head: Must have the ability and desire to constantly improve our customer's experience, but also the skills to crunch numbers and use data to drive sales.If you are a natural-born leader who is passionate about drive your team to success, this is a great opportunity! Come see for yourself! Benefits Affordable Health Insurance for You and Your Family: Health Insurance is more critical than ever before, and we know the importance of keeping these costs low for our employees. Modernistic offers four unique plans on one of Michigan's largest Health Care Networks and covers 60% of premium costs for our team members and their dependents. We offer Health Savings Account Plans, which offer triple tax advantages, as well as traditional HMO style plans so you can choose the best fit for you! Dental & Vision Insurance: You'll enjoy a variety of affordable plan options and rich benefits on Michigan's largest vision and dental networks. Dental benefits even extend to orthodontics and vision benefits offer allowances for glasses/contacts annually! Life Insurance: To give our team members peace of mind, Modernistic covers a basic life insurance policy for every employee, plus offers buy up options for you and your dependents. Pet Insurance: ModPets are also family so we want our team members to have the opportunity to protect them too! Modernistic offers two unique plans to choose from to best keep your pet(s) happy & healthy. 401(K) with Company Match: We help our team members prepare for the future by offering a 401K plan with no management fees and a generous company match. Paid Time Off & Paid Holidays: We only work hard so we can play hard, right? Work/life balance is important and that's why every team member is eligible for paid time away from work! Employee Discount: A perk of being a Modteam member is enjoying a clean & healthy home, just like the customers we serve. Employee Assistance Program (EAP): Members of the Modteam have access to an Employee Assistance Program that offers dozens of benefits from free counseling services to legal advice, and more! Ability to Grow: 63% of the Executive Team at Modernistic started at an entry level position within the company. We believe in developing our people and cultivating talent from within. Depending on the position, Modernistic frequently invests in external industry training and certification for team members. 95% of positions are posted internally and team members frequently are promoted from within. Responsibilities Oversee multi-channel call center (phone, chat, text, email) Lead, Manage and Hold Team Accountable Call Coverage Liaison to answering service Training & Coaching to ensure outstanding quality and closing ability of team Process Development, Implementation & Management High level Customer Issue solving Drive Lead Close Rates Drive Residential Sales Department Budgeting and Staffing New Hire training and staff development Requirements 3+ years of previous experience in customer service, sales or other customer focused fields required 2+ years call center management experience is required Experience managing multi-channel customer contact center (phone, chat, text, email) Salesforce or similar CRM experience preferred Tech Savvy (short learning curve when it comes to new technology & software) Ability to multi-task and prioritize in a fast-paced environment Positive attitude and a smile that can be heard through the phone Accurate, organized and detail oriented Excellent teacher, mentor and coach Excellent verbal and written communication skills Ability to work some weekends (on-call manager rotation) We look forward to meeting you! Powered by JazzHR

Posted 6 days ago

Ayers Basement Systems logo
Ayers Basement SystemsPlymouth, MI
Here at Ayers, we do things a bit different. Our mission is to  COMPLETELY REDEFINE  our industry. What does that mean for you? It means that we strongly believe in investing in our employees, so they have the tools, knowledge, and opportunity for growth to be successful in their roles and feel fulfilled knowing that the work we do leaves our customers saying "Wow!" Your work at Ayers Basement Systems  changes homeowners’ lives  by allowing them to have peace of mind in their home. The  lasting impact  is warrantied work and a permanent solution for them & their family. As a Residential Sales and Service Technician, you will go to customer homes and service existing customers, making sure the systems we designed and installed for them are working and maintained. You will also be recommending additional products and services, selling complimentary solutions to protect their largest investment, permanently.  Ayers Basement Systems is looking for hard working, dependable people with positive attitudes who are interested in being part of a rapidly growing residential construction company specializing in waterproofing basements and improving the structural integrity of our customers’ homes. What you'll get: Paid ON-THE-JOB sales training. Base Pay + Commission = $80k-$100k in your first year Health Insurance + Vision + Dental + 401K w/ 3% match Growth Potential + New Skills + Advancement Opportunities Pre-Scheduled Service Appointments +  Monday-Friday  work (Occasional Saturday) Joining a company that was voted  Top Workplace for 2023  and received the  2023 Torch Awards for Ethics ! What you’ll do: Drive to customers’ homes for  pre-scheduled appointments  ( NO COLD-CALLING or DOOR KNOCKING)  to perform annual maintenance on an existing systems or follow-up on warranty issues. Build rapport with the customer. Examine work previously completed by Ayers and determine if there is a potential problem to be remedied. Recommend additional products and services as needed to enhance or improve the original installation or remedy a new issue that has arisen in the customer’s home. Timely completion of all paperwork/data entry and follow-up communication required for the appointment. Follow through with customers until all issues are resolved. Provide customers with a remarkable experience. Meet or exceed monthly Sales Goals. Be an ambassador for the company’s culture and purpose. Regular, reliable on-site attendance. What you’ll need: KNOWLEDGE:  minimum of two years’ sales experience, or combination of education and experience that illustrates a proven track record in this field. SKILLS:  A competitive nature to meet and exceed sales goals. A track record of strong communication skills. ABILITY:  A passion for providing top-notch customer service to our customers. Valid driver’s license and ability to meet our driving requirements. Powered by JazzHR

Posted 30+ days ago

Hantz Group logo
Hantz GroupBay City, MI
Financial Advisor Hantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual client. We deliver a team of professionals that are experts in their specific disciplines yet work in collaboration to coordinate superior outcomes for our clients. By taking our holistic approach, we strive to reduce stress and save time for our clients so that they can focus on what’s most important for their families.  Areas of Focus: Asset Management Financial Planning and Retirement Insurance Tax Strategy and Planning Cash Flow Analysis  Debt Strategies Estate Planning Property and Casualty Insurance The Holistic Approach to Financial Planning Hantz Group recognizes that each area of one’s financial situation impacts the other and that is why we offer a holistic approach to our client’s financial planning.  Financial Planning is the core of our holistic approach. Whether you are just starting your career or an experienced advisor, Hantz Group offers ongoing support for you to build your practice. As a Financial Advisor, you will work alongside experts in investment management, mortgage financing, debt strategies, estate planning, property and casualty insurance, life insurance and retirement to provide holistic and complete advisory to our clients. Essential Job Functions: Develop and Maintain Client Base Analyze Investment Opportunities and Client Needs, and Recommend Appropriate Strategies Market and Sell Appropriate Investment Products Prepare and Deliver Presentations to Clients and Prospective Clients Attend Meetings and Continuing Education Sessions Comply with All Industry Rules and Regulations All Other Task Assigned Education/Knowledge & Skills: Bachelor’s Degree or Equivalent Experience Strong Written and Verbal Communication Skills Must be Highly Motivated Ability to Work Well Under Pressure with Multiple Priorities and Deadlines Possess Leadership Qualities and an Entrepreneurial Spirit Must Have a Strong Work Ethic Must be Able to Obtain Required Licenses* Benefits: Health/Dental/Vision Insurance, Paid Time Off, 401K, Vol LTD, Vol Life, Flexible Spending Eligibility Requirements Vary *Required Licenses- FINRA Securities Industry Essentials, FINRA Series 7, FINRA Series 66, State Life, Accident & Health, Variable Contracts, State Property & Casualty | HFSI will sponsor and pay for all required licensing on a loan basis. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, height, weight, disability, marital status, or any other characteristic protected by law. As a growing organization, Hantz Group has many opportunities within our multiple office throughout the state of Michigan and northern Ohio. We ask that interested individuals apply to only one location. Any other opportunities or positions can be discussed should we extend an invitation for an interview.   Powered by JazzHR

Posted 3 weeks ago

The Busick Agency logo
The Busick AgencyDetroit, MI
The Busick Agency is looking for remote sales representatives to become a part of our team to run appointments for mortgage protection, life insurance, final expense, retirement protection, annuities, and debt-free living. This is a commission-based sales position . Promotions are purely based on personal performance and not corporate politics. What We Do: We help individuals find the most viable solutions for their needs and budget. What We Don’t Do: We don’t cold call, prospect, or harass our family and friends. Qualifications: Ability to obtain life/health insurance license in your respective state (license not required for interview) High school diploma or equivalent Strong communication skills Organized Self-motivated Proactive in problem-solving FAQ: Nationwide company (work in your area) 100% remote work Part-Time & Full-Time positions available Powered by JazzHR

Posted 2 days ago

Suburban Inns logo
Suburban InnsGrand Rapids, MI
​ Do you have a passion to serve others? Big E's Sports Grill on the Beltline has the opportunity to serve amazing food to amazing guests every day. Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement.  Come join the best team in the Food and Beverage and the Hospitality Industries!  Server Starting wage:  $4.74/hr plus Tips Server Benefits Include: Employee and Friends & Family hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules  Holiday Pay 8 hours of paid volunteer time per year  Advancement opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns/Big E’s standards, and Suburban Inns’ Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. Server Essential Functions: Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor) Obtain orders from guests ensuring accuracy while following Big E’s steps of service Ensure all guests requesting alcohol have proper ID and are over 21 years of age Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons according to TIPS training Verify accuracy of the bill, and present to the guest Handle all cash and credit card charges according to standard operating procedures Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions Complete assigned shift duties Pre-bus tables Run food and help others when able Complete closing shift work Set up and break down patio daily in season Follow all Suburban Inns Processes Exhibit regular and recurrent attendance records Other duties as requested by management Server Position Requirements: Server Minimum Knowledge:  Requires ability to interpret/extract information and/or perform arithmetic functions.    Good communication skills Server Formal Education and Job-Related Experience: None Server License, Registration, and/or Certification Required: TIPS or ServSafe Alcohol Certification (May be completed upon hire) Server Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments.  Schedule varies according to business demands and needs Server Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on property. Server Uniform and Appearance Guidelines: Server Uniform: Uniform shirt and name tag provided.  Suburban Inns approved blue jeans (see Uniform Policy) and black, close-toed, non-slip shoes are the responsibility of the Server. Server Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor. ​ ​ Powered by JazzHR

Posted 30+ days ago

L logo
Luxury Bath TechnologiesPort Huron, MI
ATTENTION ACRYLIC BATH INSTALLERS, TECHNICIANS!! INSTALLATION POSITION AVAILABLE IMMEDIATELY! If you have installed bathrooms or kitchens for any large chain or big box store and are looking for a new opportunity, please send a confidential resume. We are one of the fastest growing bathroom remodeling organizations in North America. Creating a fresh solution to bath remodeling, we offer a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. The leader in acrylic bath systems Mobility Remodelers  /  Luxury Bath of Port Huron is looking for an Acrylic Bath Installer to work in the Port Huron, MI and surrounding areas. An ideal candidate will be able to run crews to install high volume of work year-round. Job Description The Installer is responsible for the accurate and professional installation of all our products at the job site according to our procedures and to the customer’s satisfaction. Must have transportation. Responsibilities Remodel bathroom in one day by using trade skills such as carpentry, trim carpentry and construction Adhere to all installation standards and procedures while doing installations and providing services. Maintain a pleasant and professional attitude when dealing with customers. Respect customers' property and leave the work area clean. Always wear our uniform on the job, observing rules of good grooming and hygiene. Inform customers about the functionality, care and upkeep of their new installations. Accurately complete and submit all necessary paperwork and photos. Take inventory of the installation vehicle and keep it stocked with all necessary tools and job components. Qualifications Possess a high school diploma, general education degree (GED) or equivalent education. Possess 2+ years of carpentry, trim carpentry, construction or in-home renovation experience with the ability to take accurate measurements using tape measure, level & combination square. Must have a strong work ethic, can-do attitude, and willingness to learn Valid driver’s license and maintain a good driving record. * Bathroom remodeling experience preferred but not needed as we will train. * * Ability to use power tools (drill, jigsaw, etc.). * Ability to lift and/or push and/or pull up to 100 pounds. Possess the ability to add, subtract, multiply and divide in all units of measure. Possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Possess reasoning ability enabling you to understand and carry out detailed written, illustrated or oral instructions. Personal Enclosed Trailer preferred; but not required. Must be able to work full-time M-F and occasional Saturdays. If you feel that you have what it takes, we ask for three things to get started. Please send us an email with 1) your information (name, address, phone, email) 2) your work history (be sure to include skills that you think we would find valuable), and 3) give us a description of the last project you worked on or you may respond with your detailed resume. Experience with one the following is a plus: • Carpentry • Ceramic tile • Floor coverings • Light plumbing • General remodeling Be willing to undergo a background check and drug screen, in accordance with local law/regulations . Powered by JazzHR

Posted 3 weeks ago

Hantz Group logo
Hantz GroupMarquette, MI
Planning Analyst Intern Hantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual client. We deliver a team of professionals that are experts in their specific disciplines yet work in collaboration to coordinate superior outcomes for our clients. By taking our holistic approach, we strive to reduce stress and save time for our clients so that they can focus on what’s most important for their families.   Areas of Focus: Asset Management Financial Planning and Retirement Insurance Tax Strategy and Planning Cash Flow Analysis Debt Strategies Estate Planning Property and Casualty Insurance The Holistic Approach to Financial Planning Hantz Group recognizes that each area of one’s financial situation impacts the other and that is why we offer a holistic approach to our client’s financial planning.  Financial Planning is the core of our holistic approach. As a Planning Analyst Intern, you will be integrated into the Family Office.  Working closely with our Financial Advisors will broaden your knowledge about the financial services industry and the important part that Tax Planning and Insurance plays in a client’s overall financial health.  Our flexible working hours will allow you to gain valuable hands on experience in the field while obtaining your degree. Essential Job Functions: Work as a Liaison for Financial Advisors and Product Providers Daily review of new business, for accuracy and compliance reviews then follow up with Product Providers and Financial Advisors to complete and settle transactions/ business Manage a case load of communications including phone calls, and emails from Financial Advisors, and Product Providers to provide critical support in the funding process of customer accounts Studying for and obtaining Property & Casualty license Opportunities for growth through acquiring FINRA Securities Licenses available Comply with all Industry Rules and Regulations All other tasks as assigned Education/Knowledge & Skills: Pursuing a Bachelor’s Degree Interest in pursuing a career in financial services Availability to work 20-25 hours a week Strong oral and written communication skills Effective time management skills and able to work independently Detail oriented and strong analytical problem solving skills Ability to complete industry licensing Ability to use constructive criticism to positively influence work Proficient in Microsoft Office The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, height, weight, disability, marital status, or any other characteristic protected by law. As a growing organization, Hantz Group has many opportunities within our multiple office throughout the state of Michigan and northern Ohio. We ask that interested individuals apply to only one position. Any other opportunities or positions can be discussed should we extend an invitation for an interview.   Powered by JazzHR

Posted 3 weeks ago

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Luxury Bath TechnologiesPort Huron, MI
Event Promoter(Part-time and Full-time positions available) Mobility Remodelers / Luxury Bath Technologies is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.We are seeking Event Promoters for our Port Huron markets and surrounding areas to join our winning team. Customer service experience is a plus, as you will be interacting with event attendees, discussing our product and securing sales leads for our team. Hourly pay + bonus based on quality appointments. Essential Duties • Attract visitors and staff booth at shows and events• Promote product and provide basic product overviews to attendees• Book appointments• Maintain a professional appearance throughout event• Ensure cleanliness and organization of booth• Engage with passers-by to draw them into the booth• Explain basic product features and benefits• Secure entry forms or book in home sales appointments• Collect daily leads and provide to Event Coordinator Qualifications • Strong communications skills• Positive, outgoing personality• Ability to work in a fast-paced environment• Travel to booked shows/events (must have reliable transportation)• Ability to stand for long periods of time• Ability to lift 30 pounds• Available to work weekends Powered by JazzHR

Posted 6 days ago

Hantz Group logo
Hantz GroupSaginaw, MI
Tax Planning Specialist Hantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual client. We deliver a team of professionals that are experts in their specific disciplines yet work in collaboration to coordinate superior outcomes for our clients. By taking our holistic approach, we strive to reduce stress and save time for our clients so that they can focus on what’s most important for their families.     Tax Strategy and Planning Our Tax Specialists provide strategies on how to plan today to minimize our clients’ taxes in the future. Our philosophy at Hantz Group is that Tax Planning is a proactive process that requires monitoring our clients tax situation throughout the year to deliver tax projections before preparation of their final tax return. As a Tax Planning Specialist, you will work as part of a team with Financial Advisors to develop financial strategies and reduce individual client’s tax liability. In addition to completing tax analysis and preparing returns you’ll collaborate with the other specialists to find opportunities for your clients.   Essential Job Functions: Analyze Tax Liability Prepare Tax Projections Prepare and file Tax Returns Prepare and deliver presentations to clients and prospective clients Develop and maintain client base Market and sell appropriate tax plans Attend meetings and continuing education sessions Take a holistic approach with a team of financial professionals to service clients Comply with all industry rules and regulations Represent clients in front of the IRS and state revenue departments All other task assigned   Education/Knowledge & Skills: Ability to effectively manage competing priorities, stringent deadlines, and multiple clients Strong sense of professional and personal accountability Basic computer skills and experience with Microsoft Office applications Bachelor’s Degree in Accounting, Finance, or related field 1-year relevant experience preparing federal, state, and local tax returns for individuals Enrolled Agent or Certified Public Accountant license preferred Must possess or be able to obtain Preparer Tax Identification Number (PTIN) Strong written and verbal communication skills Highly motivated and a self-starter Strong leadership qualities, work ethic and an entrepreneurial spirit   Experience with CCH Axcess Software preferred Benefits: Health/Dental/Vision Insurance, Paid Time Off, 401K, Vol LTD, Vol Life, Flexible Spending Eligibility Requirements Vary The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, height, weight, disability, marital status, or any other characteristic protected by law. As a growing organization, Hantz Group has many opportunities within our multiple office throughout the state of Michigan and northern Ohio. We ask that interested individuals apply to only one position. Any other opportunities or positions can be discussed should we extend an invitation for an interview.   Powered by JazzHR

Posted 30+ days ago

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Top Tier Reps LLCLansing, MI
Job Summary A #1 leading medical device company is seeking a motivated and results-driven Medical Sales Representative to join its high-performing team. In this role, the representative will be responsible for promoting and selling innovative medical products to healthcare professionals and institutions. Success in this position depends on the ability to build strong relationships, analyze market trends, and effectively communicate product benefits. The role requires a proactive approach to outside sales, ensuring that the company’s products meet the evolving needs of healthcare clients while delivering exceptional customer service. Careers That Change Lives At the heart of everything we do is a deep commitment to improving patient lives. As a Medical Sales Representative, you’ll represent industry-leading products that support better care and outcomes for patients across the country. Your role will be critical in building trusted relationships with healthcare providers, delivering product excellence, and driving long-term growth in your territory. We’re looking for dynamic professionals who are passionate about healthcare, thrive in a fast-paced environment, and are driven to deliver meaningful results. About the Company This opportunity is offered by the #1 leading medical device company, dedicated to advancing healthcare through innovation and service excellence. The company is committed to improving patient outcomes by equipping healthcare providers with world-class tools and support. Responsibilities Develop and maintain relationships with healthcare professionals, including doctors, nurses, and hospital staff. Conduct product demos to showcase the features and benefits of our medical products. Analyze market trends and competitor activities to identify new sales opportunities. Prepare and deliver presentations that effectively communicate product information. Collaborate with internal teams to ensure customer satisfaction and address any concerns. Maintain accurate records of sales activities, customer interactions, and inventory levels. Participate in trade shows and industry events to promote products and network with potential clients. Provide leadership within the sales team by sharing best practices and supporting team initiatives. Skills Strong organizational skills with the ability to manage multiple accounts effectively. Excellent communication skills, both verbal and written, for engaging with clients and presenting information clearly. Proven experience in outside sales, preferably in the medical or healthcare industry. Ability to analyze data and market trends to make informed decisions. Proficiency in Microsoft Word and other relevant software tools for reporting and documentation. Strong customer service orientation with a focus on building long-term relationships. Leadership qualities that inspire collaboration within the sales team. A Day in the Life Develop and execute strategic territory plans to drive product adoption and exceed sales targets. Build relationships with physicians, clinicians, and key decision-makers to understand their needs and position solutions that improve patient care. Conduct impactful product demonstrations and clinical education sessions to healthcare teams. Maintain in-depth knowledge of the market, industry trends, and competitive landscape to inform sales strategy. Collaborate with internal partners across training, operations, and customer service to ensure outstanding client experience. Accurately manage CRM tools to track activity, sales pipeline, and customer interactions. Represent the company at trade shows, conferences, and professional meetings as needed. Must-Have: Minimum Requirements Bachelor’s Degree and a minimum of 2 years in outside sales (Not Required)(medical device or healthcare preferred) Proven record of achieving or exceeding sales goals in a highly competitive environment (Not Required) Excellent interpersonal, negotiation, and communication skills Ability to travel as required within the assigned territory Proficiency with Microsoft Office and CRM systems Nice to Have Medical device or pharmaceutical sales experience (Not Required) Experience presenting to clinical stakeholders and operating room staff Strong analytical and strategic thinking skills Ability to thrive in an autonomous, performance-driven role We Offer Competitive base salary + uncapped commission potential Comprehensive training and ongoing product education Opportunities for career advancement in a growing company A mission-driven culture that values innovation, integrity, and impact What You’ll Own Command your territory — Build, grow, and protect key relationships with healthcare decision-makers across hospitals, clinics, and surgical centers. Lead with value — Deliver clinical and technical product presentations that go beyond features to demonstrate real-world impact on patient outcomes. Win trust — Conduct in-services and product trials that earn physician confidence and convert opportunities into long-term partnerships. Think like a strategist — Monitor market dynamics, anticipate customer needs, and create territory plans that crush quota. Drive cross-functional success — Collaborate with clinical, operations, and training teams to deliver world-class support. What Sets You Apart Executive presence — You’re persuasive, professional, and confident walking into any boardroom or OR. Strategic thinker — You connect dots, analyze trends, and adjust fast. Self-motivated — You don’t need a babysitter. You run your territory like it’s your own business. Mission-aligned — You care about the patient, the provider, and the bigger picture. Who This Role Is For High-performers tired of being underpaid or micromanaged Former athletes or military-trained leaders who thrive under pressure Reps who know how to close six-figure deals and build C-suite relationships Sales professionals ready to elevate from pharma to device — and finally be compensated accordingly Ready to make an impact? Apply today. Because healthcare needs you — and we’re building a team that wins. Powered by JazzHR

Posted 30+ days ago

Hantz Group logo
Hantz GroupSault Ste Marie, MI
Senior Tax Planning Specialist Hantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual client. We deliver a team of professionals that are experts in their specific disciplines yet work in collaboration to coordinate superior outcomes for our clients. By taking our holistic approach, we strive to reduce stress and save time for our clients so that they can focus on what’s most important for their families.     Tax Strategy and Planning Our Tax Specialists provide strategies on how to plan today to minimize our clients’ taxes in the future. Our philosophy at Hantz Group is that Tax Planning is a proactive process that requires monitoring our clients tax situation throughout the year to deliver tax projections before preparation of their final tax return. As a Tax Planning Specialist, you will work as part of a team with Financial Advisors to develop financial strategies and reduce individual client’s tax liability. In addition to completing tax analysis and preparing returns you’ll collaborate with the other specialists to find opportunities for your clients.   Essential Job Functions: Analyze Tax Liability Prepare Tax Projections Prepare and file Tax Returns Prepare and deliver presentations to clients and prospective clients Develop and maintain client base Market and sell appropriate tax plans Attend meetings and continuing education sessions Take a holistic approach with a team of financial professionals to service clients Comply with all industry rules and regulations Represent clients in front of the IRS and state revenue departments All other task assigned   Education/Knowledge & Skills: Ability to effectively manage competing priorities, stringent deadlines, and multiple clients Strong sense of professional and personal accountability Basic computer skills and experience with Microsoft Office applications Bachelor’s Degree in Accounting, Finance, or related field 1-year relevant experience preparing federal, state, and local tax returns for individuals Enrolled Agent or Certified Public Accountant license preferred Must possess or be able to obtain Preparer Tax Identification Number (PTIN) Strong written and verbal communication skills Highly motivated and a self-starter Strong leadership qualities, work ethic and an entrepreneurial spirit   Experience with CCH Axcess Software preferred Benefits: Health/Dental/Vision Insurance, Paid Time Off, 401K, Vol LTD, Vol Life, Flexible Spending Eligibility Requirements Vary The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, height, weight, disability, marital status, or any other characteristic protected by law.   Powered by JazzHR

Posted 30+ days ago

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E.L. Electrical ContractingMacomb, MI
Join Our Team as an Experienced Apprentice Electrician! Location : Oakland, Macomb, Lapeer, and Wayne Counties. Main office located in Auburn Hills, Michigan. About Us : E.L. Electrical Contracting has proudly served Oakland, Macomb, Lapeer, and Wayne Counties for over 27 years, specializing in commercial electrical work. Our focus includes new construction and renovations, working on a wide range of projects from office buildings to schools, churches, and car dealerships. We value strong relationships with customers and team members, creating a workplace centered on quality service and professional growth. Why You’ll Want to Work with Us : Competitive Pay & Benefits : A rewarding compensation package that reflects your expertise. Work-Life Balance : Enjoy a flexible schedule and respect for your personal time. Career Growth : Opportunities for long-term career advancement in a stable, growing environment. Challenging Projects : Work on exciting, high-profile commercial projects in your local area. Supportive Team : Join a group of experienced, career-focused professionals in a respectful, organized work environment. What You'll Be Doing : Wiring & Conduit Installation : Installing electrical wiring, raceways, and conduit systems for commercial buildings. Lighting Systems : Assisting in installing various lighting systems, including LED, fluorescent, and emergency lighting. Electrical Panels & Circuit Breakers : Installing and wiring electrical panels, breakers, and other control systems. Job Site Safety : Ensuring safety protocols are followed and the job site is hazard-free. Interpreting Plans : Working from electrical blueprints and schematics to ensure proper installations. Mentoring Junior Apprentices : Helping to guide and mentor less experienced apprentices. Material Management : Assisting with the ordering and organizing of materials for the job. What We Need from You : A valid State of Michigan Apprenticeship License . Proven ability to work independently with minimal supervision. Personal hand tools, work boots, and a hard hat. A clean driving record and a current driver’s license . Why E.L. Electrical Contracting? For over two decades, we've built a strong reputation for high-quality commercial electrical services and long-term relationships. We believe in fostering career development by providing the tools, training, and opportunities you need to succeed. Ready to join a company where you can thrive and make an impact? Apply now! For more information, visit our website at www.elelectric.com . #ZR Powered by JazzHR

Posted 30+ days ago

Great Outdoors logo
Great OutdoorsAnn Arbor, MI
Each Great Outdoors client is unique and will have different opinions and goals for their property. The Lawn Maintenance Crew Leader will utilize team management skills, lawn mowing knowledge/experience, and creativity when working with clients to achieve a high-quality lawn service that meets the client's expectations. Required Qualifications: High School diploma/equivalency. 2 + years of related experience in performing and leading most aspects of lawn mowing services  1 + years of related experience in leading and managing a crew Reliable transportation to Ann Arbor, MI. Valid Michigan Chauffeur's License Current DOT Medical Card. Ability to pass a pre-employment drug test and background check. Speak, write, and read English Ability to perform the labor and management skills for both lawn maintenance and snow removal services and work in all weather conditions applicable to these services. Advanced knowledge of the equipment required to perform lawn maintenance services. Must pass review by management and 90-day probationary period. Desired Qualifications: Speak Spanish 2 Years of Experience as a Lawn Maintenance Crew Leader Key Responsibilities: Provide excellence in client service for residential and commercial lawn services and snow removal. Supervise assigned crew utilizing a team approach. Develop and train crew members. Delegate jobs to crew members. Communicate effectively with crew members, management, and clients and solve problems as they arise. Salary: $20- $22.00/hour . Experience is a plus and may be compensated above this hourly rate. Benefits: All full-time, regular employees are eligible for health, vision, and dental insurance coverage following 90 days of consecutive employment. After one year of consecutive employment, all full-time, regular employees are eligible to participate in the Savings Incentive Match Plan (SIMPLE) IRA. About Us: Great Outdoors began in 1983, established to address the lawn care service needs of both residential and commercial clients. That's when a young company founder, Michael Kowalski, launched his first business at the age of just 17. We are a full-service lawn care and landscaping company, dedicated to quality workmanship and customer satisfaction. We take great pride in all that we do, including being able to offer a wide assortment of essential services. The work that we do is intended to create the perfect yard to accent and compliment the home of your dreams. As industry professionals, we believe in going above and beyond to meet and exceed the needs of our clients. Powered by JazzHR

Posted 30+ days ago

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Agent Alliance Inc.Canton, MI
Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and assist them in selecting the best plan to meet their family's needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players. Job Requirements: Reach out to individuals who have requested more information on the benefits we offer Schedule Zoom meetings with these members Customize new benefit plans and adjust existing plans to fit the current needs of each client Establish and maintain relationships with existing and new clients Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments Provide attentive customer service and any necessary administrative support in response to members' needs Respond to and resolve client questions and concerns regarding their benefits Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule Benefits : Medical (BlueCross BlueShield) Dental, Vision, and Hearing insurance Company stock options offered Retirement benefits from renewal income Comprehensive paid training program Monthly performance-based bonuses  Weekly pay with a competitive commission structure, on average, $58,000 to $65,000 annually in the first year Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting) Powered by JazzHR

Posted 2 weeks ago

Hunter Recruitment Advisors logo

Call Center / Dispatch Manager

Hunter Recruitment AdvisorsRoseville, MI

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Job Description


Call Center / Dispatch Manager

Are you a strategic leader who thrives in a fast-paced environment? Do you have the skills to motivate a team, drive performance, and fulfill revenue & call quality goals with precision? Are you ready to take the lead and build a high-performing team? Apply today and be part of a company that values you!

Who We Are
We are a family-owned and operated HVAC contractor in the Metro-Detroit area and have been serving our customers since 1948. We have developed a culture that invites our employees to be an integral part of our team by inspiring with praise, recognition, and offer ongoing training and education. Our customers rave about our technicians and demand only they can work in their home. We believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. People often come to us simply looking for a job, but they stay because they have found a fulfilling career with room to grow and opportunities to excel.


Location: Roseville, MI
 
What We Offer:
  • Competitive pay, starting at $25/hr. (Depending on skills and experience)
  • Medical, dental & vision
  • 401(k), with employer match
  • Paid training and education

The Role
Manage staff that books and schedules service calls and do whatever is necessary to achieve department booked call and sales goals

Responsibilities
  • Generate an inbound and outbound call schedule to boost sales
  • Supervise and train staff on how to convert calls into booked service appointments
  • Manage dispatch to ensure the right technicians are matched to every job
  • Author and refine call scripts so they’re clear, compelling and result in more appointments
  • Get potential customers excited about the company and encourage them to spread the word
  • Conduct training to boost booked calls and ensure quick, accurate dispatch of incoming calls
  • Become an expert in your market, know the customers’ needs and how best to engage them
  • Monitor performance of staff, review recorded calls and advise them on how to promote sales
  • Adhere to the company’s plan for resolving customer complaints quickly and favorably
  • Formalize a coaching and training platform that’s cost effective and measurable
  • Show employees how their individual contributions matter to the company’s success
  • Coach employees on how to build trust and demonstrate empathy with customers
  • Regularly present reports to Operations Manager in an easy-to-understand format
  • Ensure sufficient staffing to match the business demand and seasonal spikes
  • Routinely check the status of Call Center Representatives to ensure staff is available to answer incoming calls
  • Continuously matter the Call Center during all open business hours
  • Participate in manager on-call schedule
  • Conduct weekly one-on-ones with Call Center Representatives
  • Attend company Daily Huddle
  • Attend company weekly Level 10 Meetings
  • Attend weekly one-on-one with Operations Manager
  • Any other duties as assigned by Operations Manager

Competencies for Success
  • You have a minimum of 2 years of call center management experience
  • Proven track record in customer service, ideally in management
  • Patient, diplomatic leader who understands how to diffuse conflict and convey empathy
  • Ability to inspire and lead others to attain company goals
  • IT competent, specifically Microsoft Office. ServiceTitan is a plus!
  • Highly organized with exceptional follow-through abilities
  • Strong verbal and written communications
  • Professional presentation and public speaking ability
  • Personality that blends well with a fast-paced, goal-driven environment


 

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Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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