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Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

Position serves as a strategic leader within the Customer Insights and Engagement team, driving the design and execution of advanced analytics capabilities that optimize field force effectiveness within a therapy area, across multiple brands and tumors. This role is accountable for delivering end-to-end field analytics, including but not limited to Salesforce sizing, call plan development, and RXF tracking and execution, ensuring alignment with brand objectives and enterprise commercial strategies.

As a senior leader, the position will partner closely with cross-functional stakeholders-including Sales and Brand Teams, S&O, Finance, BI&T, Center of Excellence, and Field transformation-to integrate field insights into broader go-to-market plans and enable data-driven decision-making. This position will lead the development of standardized reporting frameworks, predictive models, and performance dashboards to monitor field execution and resource allocation, while championing innovation in analytics, fostering adoption of advanced tools and methodologies, and organizational capabilities.

The Director will lead regular Subnational / Account Performance reviews with Brand and Field leadership teams and play a critical part in shaping governance standards, ensuring compliance with regulatory requirements, and driving continuous improvement in field operations through actionable insights and strategic recommendations.

Responsibilities:

• Own the design and execution of field analytics strategies, including Salesforce sizing, call plan development, and RXF tracking and execution.
• Ensure alignment of field force deployment with brand priorities and enterprise objectives.
• Develop robust dashboards, scorecards, and KPIs to monitor field performance and resource allocation.
• Deliver timely insights to senior leadership to inform strategic decisions and optimize field effectiveness.
• Lead regular Subnational/Account Performance reviews with Brand and Field leadership and S&O teams
• Collaborate with Sales and Brand Teams, S&O, Finance, BI&T, Center of Excellence, and field transformation lead to integrate field analytics into broader commercial strategies.
• Influence decision-making through data-driven recommendations and scenario planning.
• Establish governance frameworks for field analytics processes and ensure adherence to regulatory standards and data privacy requirements.
• Maintain audit readiness and documentation for compliance purposes.
• Drive adoption of advanced analytics tools, predictive modeling, and automation to enhance planning and execution.
• Lead change management initiatives and pull-through of organizational capabilities through training and upskilling programs.
• Serve as a thought leader for field analytics, identifying emerging trends and best practices to continuously improve processes.
• Represent Commercial Excellence in enterprise-level forums and contribute to long-term strategic planning.

Qualifications:

• Bachelor's degree in business, Analytics, Statistics, or related field; MBA or advanced degree preferred.
• Minimum 10+ years in commercial analytics within the pharmaceutical industry, with a strong focus on field force optimization and performance measurement.
• Proven track record in Salesforce sizing, call plan development, and field execution analytics.
• Experience leading cross-brand alignment and managing large-scale analytics projects in a matrixed environment.
• Demonstrated success in influencing senior stakeholders and driving organizational change.
• Expertise in BI tools (Power BI, Tableau), CRM systems, and advanced analytics platforms.
• Strong understanding of predictive modeling, scenario planning, and resource optimization methodologies.
• Familiarity with omnichannel engagement metrics and integration with field performance data.
• Strategic thinking and business acumen with the ability to translate insights into actionable strategies.
• Exceptional communication and stakeholder management skills. Ability to lead and inspire teams, foster innovation, and drive adoption of new technologies.
• Leadership Attributes Strategic Collaborator: Trusted advisor to senior executives, bridging insights, strategy, and execution.
• Customer-First Mindset: Champions understanding and serving customers across all engagement touchpoints.
• Enterprise Leader: Balances BU-specific needs with broader enterprise priorities and capabilities. Innovative Thinker: Anticipates future trends and applies new tools and technologies to strengthen engagement. Empowering Collaborator: Builds high-performing teams and develops future leaders across the organization.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton- NJ - US: $197,800 - $239,681

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

• Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

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