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NICE Systems logo
NICE SystemsHoboken, NJ
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. This position reports to our clients office in NYC and you'd be required to report to their office 4x a week. You will not be reporting to the NiCE Hoboken, NJ office. The Dedicated Support Engineer (DSE) is a technical expert within NICE's Technical Support organization, responsible for delivering proactive, and reactive support to large enterprise customers. Acting as a trusted advisor and technical liaison, the DSE ensures seamless incident resolution, system stability, and continuous improvement across customer environments. This role combines deep technical troubleshooting with strategic customer engagement, cross-functional collaboration, and operational excellence. The DSE supports managed services customers with a focus on incident management, change control, compliance, and governance. Key Responsibilities Incident & Problem Management Serve as the primary contact for customer-raised incidents and service disruptions. Perform advanced troubleshooting across platforms including NICE, Avaya, Microsoft Teams, and more. Escalate complex issues to higher tier/vendors and drive resolution to closure. Conduct Root Cause Analysis (RCA) for recurring issues and share insights with stakeholders. Ensure all incidents are resolved within agreed SLAs and maintain high CSAT. Change & Release Management Plan, test, and implement approved changes such as patches, upgrades, and configuration updates. Participate in CAB meetings, presenting impact and risk assessments. Ensure rollback strategies are documented and ready for critical changes. Maintain detailed documentation and implementation guides. Monitoring & Preventive Maintenance Monitor system health and NICE monitoring. Conduct regular health checks and share proactive reports with customers. Identify performance bottlenecks and initiate preventive actions. Validate backup integrity, disaster recovery readiness, and patch compliance. General Provisioning & Access Requests Provisioning of new user/agent IDs in recording platforms. Assigning/adjusting recording profiles (voice, chat, screen). Provisioning access roles (e.g., Compliance Officer, Supervisor, Playback user). Profile setup for compliance/legal teams. Compliance & Audit Support Ensure recording systems (voice/chat/video) meet regulatory and business compliance standards. Provide audit artifacts such as ticket logs, configuration snapshots, uptime reports, and RCA documentation. Support internal and external audits with evidence of control adherence. Customer & Stakeholder Management Build strong relationships with customer stakeholders to align support with business priorities. Participate in governance calls, providing updates on incidents, SLAs, and satisfaction metrics. Handle escalations with professionalism and clarity, fostering trust and confidence. Collaborate with cross-functional teams including infrastructure, network, Microsoft, and security. Knowledge & Documentation Maintain and update SOPs, knowledge bases, and troubleshooting guides. Mentor backup engineers and onboard new team members to ensure knowledge continuity. Drive continuous improvement through automation and simplification of recurring tasks. Project Support Support migration and upgrade projects such as NICE product deployments, and Teams recording transitions. Assist in solution validation, testing, and customer acceptance. Contribute to design documentation and participate in technical reviews. Reporting & Governance Prepare and present reports on uptime, incident trends, SLA adherence, and ticket analytics. Highlight risks and recurring issues, proposing long-term solutions. Provide visibility into resource utilization and operational performance. Qualifications & Skills Bachelor's degree in a technology-related field or equivalent experience. ITIL Foundation (for SRF/support process adherence), Microsoft certifications (MS Teams, Azure Fundamentals/Administrator), Basic Networking (CCNA-level or equivalent). Familiarity with CTI integration (Avaya AES, Cisco CTI). Ticketing systems (ServiceNow, Remedy, ITSM tools). Log analysis (application logs, Windows Event Viewer, SIP traces). RCA documentation and preventive action planning. Basic SQL queries for DB (Oracle/SQL Server). Understanding of DB health monitoring and backup status. Windows Server administration (user permissions, patching, IIS), Active Directory integration with NICE, Virtualization platforms (VMware/Hyper-V). Microsoft Teams compliance recording enablement & troubleshooting. SIP call flows related to recording. Soft Skills / Service Orientation Strong customer communication (handling compliance & audit queries). Ability to document SOPs and knowledge base articles. Team collaboration and escalation management. Proactive monitoring and preventive issue identification. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Posted 30+ days ago

Capital Health logo
Capital HealthPennington, NJ
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates. The listed minimum pay reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time). Minimum Pay: $41.60 Position Overview SUMMARY (Basic Purpose of the Job) We are seeking a compassionate and experienced Registered Nurse (RN) to join our Hospital at Home team in New Jersey. This role is responsible for providing high-quality nursing care in patients' homes, promoting wellness, managing chronic illnesses, and ensuring compliance with all state and federal regulations for Hospital at Home program. The focus of care is one that enhances functional capacity, encourages autonomy in all aspects of care, and encourages Patients, Caregiver and family involvement in achieving healthcare goals. MINIMUM REQUIREMENTS Education: Bachelor's degree in Nursing (BSN) required. Must have applied for second out of state RN license (NJ or PA) or NJ Multi State license within three months from date of hire. Experience: Minimum of 3 years of clinical RN experience (hospital, long-term care, or home health). Certification(s) in Wound Care, IV Therapy, or Home Health Nursing preferred. Other Credentials: AHA BLS - Healthcare Provider, Drivers License, Registered Nurse- NJ or Registered Nurse- NLC multi-state Knowledge and Skills: Proficient in use of EMR systems and EMR documentation. This position is on-site at the Hopewell hospital in NJ; 5 days a week. Patients will be contacted virtually using high-speed technology remotely. ESSENTIAL FUNCTIONS Performs comprehensive patient assessments, at appropriate intervals and status changes, with each participant and care giver in compliance with NJ Board of Nursing standards. Develops, implements, and revises individualized care plans. Provides skilled nursing care such as: wound care, IV therapy, medication administration, disease education and health coaching. Coordinates with interdisciplinary team including physicians, therapists, and social workers. Maintains accurate, timely documentation using electronic health record (EHR) systems. Educates patients and caregivers on diagnoses, medications, and preventive health measures to develop a comprehensive plan of care to promote optimum health and progress towards self care. Participates in quality improvement initiatives and clinical case conferences. Adheres to policies, procedures, and standards regarding infection control practices. Possesses a full understanding of fire, emergency and safety procedures. Maintains a full understanding of the hazards and safety of oxygen being used by the residents. Performs other duties as assigned PHYSICAL DEMANDS AND WORK ENVIRONMENT Frequent physical demands include: Standing , Walking , Carry objects , Push/Pull , Twisting , Bending , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Taste or Smell , Talk or Hear Occasional physical demands include: Sitting , Climbing (e.g., stairs or ladders) , Reaching forward , Reaching overhead , Squat/kneel/crawl Continuous physical demands include: Lifting Floor to Waist 25 lbs. Lifting Waist Level and Above 25 lbs. Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Color Discrimination, Accurate Depth Perception, Accurate Hearing Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Dust/Particulate Matter Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions. "Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft." For benefit eligible roles, in addition to cash compensation, we provide a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, robust PTO plan, overtime to eligible roles, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce. The pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.

Posted 30+ days ago

Geico Insurance logo
Geico InsuranceElizabeth, NJ
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is looking to hire an Associate Counsel to defend lawsuits filed in New Jersey courts and other first party insurance defense. Job duties and responsibilities: Researching laws and preparing legal briefs, opinions, and memoranda Rendering opinions on liability, damages, and value as requested by the Claims Department Preparing and handling pleadings, motions, and discovery, to include depositions/examinations before trial and examinations under oath, and defending by trial or dispositive hearing, all matters assigned, as applicable Basic Qualifications: 2 to 6+ years of experience in litigation experience in insurance defense and/or personal injury Juris Doctor degree REQUIRED Admission to the New Jersey Bar REQUIRED Must be licensed in good standing to practice law in New Jersey and meet and maintain licensing requirements including mandatory Continuing Legal Education (CLE) requirements where applicable Must be able to travel as required, including but not limited, to attend trials, hearings, depositions, management meetings and conferences Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting and multi-tasking skills Must be able to learn and apply large amounts of technical and procedural information Preferred Qualifications: Civil litigation experience Insurance defense-related litigation experience Must be able to communicate in a professional manner in person, via telephone and written correspondence/email Location - REMOTE Annual Salary $112,750.00 - $186,550.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 30+ days ago

Red Robin International, Inc. logo
Red Robin International, Inc.Mays Landing, NJ
Host Range: $15.49-$16.77 Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Host: You will be responsible for providing a great first impression by displaying a friendly demeanor and escorting Guests to tables. You will also take reservations with a wait list when necessary. This role is a part of the Front of House service team so, great customer service skills are a must. Must be 17 or older. The role is also eligible to enjoy: Flexible work schedules 50% discount on Red Robin food and 25% for your family Referral bonuses for bringing new members to our team Additional compensation and benefits that are listed below Excellent opportunities to grow with us! Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality. Legal Disclosures Pay Range (Base Pay): Pay range disclosed above. Other Types of Compensation: Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week). Health Insurance: Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+). Retirement Benefits: 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year). Paid Time Off: 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week). Application Window: Red Robin accepts applications on an ongoing basis. Red Robin is known for its laid-back atmosphere and uniquely quirky vibe. We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone. We are high-volume, full-service restaurant concept that has great growth opportunities. Many of our Managers were hourly Team Members at one time. Our mission is clear: Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile. Become a part of our team today and grow your career with Red Robin Gourmet Burgers and Brews!

Posted 30+ days ago

PwC logo
PwCFlorham Park, NJ
Industry/Sector Not Applicable Specialism State & Local Tax (SALT) Management Level Senior Manager Job Description & Summary A career in our State and Local Tax Financial Services practice, within State and Local Tax services, will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. You'll help with assessing our client's state and local tax burden and recommend solutions that support their overall business objectives to ensure that their filling positions are consistent with good business practices and with the states applicable tax laws and rules. Our team helps our Financial Services clients transform risk and compliance related to state and local taxes into a business advantage by aligning their state tax plan with the business strategy. You'll focus on issues related to abandoned and unclaimed property, income and franchise tax, payroll and employment tax, credits and incentives, and indirect tax. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. Contribute technical knowledge in area of specialism. Contribute to an environment where people and technology thrive together to accomplish more than they could apart. Navigate the complexities of cross-border and/or diverse teams and engagements. Initiate and lead open conversations with teams, clients and stakeholders to build trust. Uphold the firm's code of ethics and business conduct. The Opportunity As part of the State and Local Tax Financial Services team you help clients solve business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. As a Senior Manager you lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also responsible for building trust with multi-level teams and stakeholders, motivating and coaching teams to solve complex problems, and representing the firm in community organizations. Responsibilities Lead significant projects and drive process innovation Achieve operational excellence in tasks Interact with clients at senior levels to achieve project success Develop and sustain client relationships Mentor and guide staff members Assess and recommend solutions for state and local tax issues Achieve compliance with applicable tax laws and regulations Communicate local tax developments effectively What You Must Have Bachelor's Degree in Accounting, Taxation 5 years of experience CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity What Sets You Apart Master's Degree preferred Profound abilities in partnership tax compliance and public accounting practices Preparation of partnership tax forms including K-1s, FAS 109, FIN 48 Identifying and addressing client needs Building meaningful relationships with clients Developing an awareness of firm services Communicating with clients in an organized and knowledgeable manner Automation and digitization in a professional services environment Innovating through new and existing technologies Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $335,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 2 weeks ago

Z logo
Zurich Insurance Company Ltd.Parsippany, NJ
Zurich is currently looking for an AVP, Underwriting Manager- Middle Market to support our production underwriting team in Parsippany, NJ. While this position will be based out of our Parsippany office, you will have the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers. Middle Markets is a key business segment within Zurich, and we are focused on attracting top customer advocates who possess a sales mindset, strong technical underwriting skills and solution focused problem-solving abilities. Our industry focus includes (not limited to) Financial Institutions, General Industries, Manufacturing, Technology, Professional Services and Real Estate. Zurich Middle Markets offers end to end solutions for our customers inclusive of international programs. This is an exciting time to join Middle Markets at Zurich! In this role you will manage a team of skilled Property & Casualty production Underwriters as well as a team. You will be expected to travel as necessary to support the needs of the team and to cultivate key broker relationships. This is a critical role in driving an engaging team culture. This role requires a strong technical, staff development and sales execution mindset. Basic Qualifications: AVP, Underwriting Manager- Middle Market: High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area. OR High School Diploma or Equivalent and 14 or more years of experience in the claims or Under Support area. OR Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area. AND 2 or more years of management experience Preferred Qualifications: Bachelor's Degree CPCU Advance knowledge of product lines and insurance industry Excellent verbal, written, and communication skills. Excellent skills in relationship building Strong presentation skills Results oriented Strategic planning and execution experience Strong negotiation skills Experience managing complex portfolios Technical knowledge of insurance industry operations and processes Knowledge in risk selection and strategical components of anticipating the market environment At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $130,000.00 - $215,000.00, with short-term incentive bonus eligibility set at 20%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - Parsippany Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-AK1 #LI-DIRECTOR #LI-HYBRID

Posted 1 week ago

L logo
Legend Biotech CorpSomerset, NJ
Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide. Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma. Legend Biotech is seeking Sr. Advanced Analyst, Clinical Manufacturing Operations and Sciences as part of the Technical Development team based in Somerset, NJ. Role Overview The Sr. Advanced Analyst, Clinical QC Operations and Sciences will be responsible for providing technical strategies and performing related activities necessary to start up and perform routine operations within a new in-house GMP facility and deliver Phase 1 clinical trial material for several cell and gene therapy pipeline assets to patients in need. The successful candidate will collaborate with a cross-functional team including development, quality, IT, facilities, safety, and operations to establish the systems necessary to operate quality control laboratory for the purpose of producing Phase 1 products. The following activities will include implementing testing and release for cell and gene therapy product candidates. Additionally, the successful candidate will lead quality control testing, complex investigations, and coordinate with external parties for testing Key Responsibilities Create and author laboratory test methods and additional procedures necessary to operate a quality control laboratory at Phase 1 clinical standards. Work cross-functionally with analytical development to perform method transfers and qualifications within the quality control laboratory. Review and approve quality control test results, ensuring data integrity and compliance with cGMP and regulatory requirements. Troubleshoot assay performance issues and support method optimization and development. Schedule and execute routine testing of cell and gene therapy products in collaboration with related functions including development, quality, IT, facilities, safety, and operations Perform complex laboratory investigations including OOS, OOT, and deviations. Author and review investigation reports, CAPAs, and change controls. Drive continuous improvement initiatives to reduce error rates. Represent QC in cross-functional meetings and project teams, providing subject matter expertise on analytical methods and regulatory expectations. Coordinate with contract testing labs (CTL) to send samples for external testing and investigate out-of-specification results collaboratively with CTL. Maintain the QC laboratory per internal procedures. Train QC analysts on GMP and laboratory best practices. Foster a culture of quality and compliance. Requirements BS in cell biology, molecular biology, immunology, microbiology, biomedical engineering or other related sciences preferred. 5+ years of experience in cell and gene therapy GMP quality control testing including operations, supervision, and strategy setting. Knowledge and experience with cell and gene therapy manufacturing quality control tests Familiarity with viral vector manufacturing quality control tests Experience establishing and operating in a GMP environment Familiarity with cell and gene therapy testing instruments Pragmatism in applying GMP in a phase-specific manner in the best interest of the patient Experience working in cross-functional matrices Excellent collaboration skills Ability to manage shifting priorities to meet critical deadlines in a fast-paced and dynamic, growing environment Familiarity with aseptic processing #Li- Knowledge and experience with cell and gene therapy manufacturing quality control tests Familiarity with viral vector manufacturing quality control tests Experience establishing and operating in a GMP environment Familiarity with cell and gene therapy testing instruments Pragmatism in applying GMP in a phase-specific manner in the best interest of the patient Experience working in cross-functional matrices Excellent collaboration skills Ability to manage shifting priorities to meet critical deadlines in a fast-paced and dynamic, growing environment Familiarity with aseptic processing Patient focus is a must #Li-JR1 #Li-Hybrid The anticipated base pay range is $107,482-$141,070 USD Benefits We are committed to creating a workplace where employees can thrive - both professionally and personally. To attract and retain top talent in a highly competitive industry, we offer a best-in-class benefits package that supports well-being, financial stability, and long-term career growth. Our offerings are designed to meet the diverse needs of our team members and their families, ensuring they feel valued and supported every step of the way. Highlights include medical, dental, and vision insurance as well as a 401(k)-retirement plan with company match that vest fully on day one. Equity and stock options are available to employees in eligible roles, we offer eight weeks of paid parental leave after just three months of employment, and a paid time off policy that includes 15 vacation days, 5 personal days, 5 sick days, 11 U.S. national holidays, and 3 floating holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs - demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work. EEO Statement Legend Biotech is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Legend's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by applicable law. Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company. Legend may adjust base salary or other discretionary compensation at any time based on individual, team, performance, or market conditions. Legend Biotech maintains a drug-free workplace.

Posted 30+ days ago

D logo
Dunkin'South Street, NJ
Cashier Here at Dunkin', we've created something truly unique…a fun place to work as a Team, where all of our employees grow and learn every day! Many of our employees start just expecting a paycheck, but end up embarking on an incredible career. We provide a clear career path, and focus on each individuals' constant development, goals and achievements. In fact, 90% of all our General Managers started working as Cashiers/Crew Members. We are looking for people to join our team now! What we are looking for: Someone with a friendly, enthusiastic attitude Someone who thrives in a fast-paced environment Someone who is ready and willing to learn how to make "Americas Best Coffee," cook our wide variety of sandwiches, and serve our customers with our C.A.R.E. level of attention "Customers Are Really Everything!" What's in it for you: Growth Opportunity - 90% of all our General Managers started as a Crew Member Tips Competitive Weekly Pay Paid Time Off Employee Meals Medical Insurance with Company Contribution (full time employees) Colonial Accident, Short Term Disability & Life Insurance Available You are applying for work with a franchisee of Dunkin' Donuts not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Posted 30+ days ago

L logo
Legend Biotech CorpSomerset, NJ
Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide. Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma. Legend Biotech is seeking HR Systems Contractor as part of the Human Resources team based in Somerset, NJ. Role Overview Legend Biotech is seeking a detail-oriented and proactive HR Systems Contractor to support key initiatives, including the annual performance management cycle, system administration for Talent Hub (SumTotal) and Bravo (Workhuman), as well as other projects as assigned. Key Responsibilities Lead the operational management and administration of the annual performance management cycle, serving as the primary Tier 1 support contact for employee and manager inquiries related to the performance management process. Collaborate closely with the Talent COE to execute and continuously improve performance cycle processes. Configure, test, and manage system workflows within Talent Hub (SumTotal) to support performance and goal-setting activities. Administer Bravo (Workhuman) to support recognition and engagement programs. Track, troubleshoot, and resolve system issues or escalate as needed to HRIS or vendor partners. Conduct data quality reviews to ensure accuracy and compliance throughout the cycle. Develop, monitor, and analyze audit reports, status updates, and key metrics to ensure visibility into process effectiveness and day-to-day system administration. Support other HR systems and projects as needed, contributing to process improvement and operational excellence. Requirements B.S. in HR, Business Administration, Information Systems or related field or equivalent experience. 3+ years of experience in HR systems administration or HR operations, preferably with platforms such as SumTotal, Workhuman, or similar HRIS tools. Strong understanding of HR processes, people data and compliance requirements. Excellent analytical, troubleshooting, and problem-solving skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong communication and collaboration skills, with the ability to partner across business Proficiency in Microsoft Excel and experience with data reporting #Li-BG1 #Li-Hybrid Benefits We are committed to creating a workplace where employees can thrive - both professionally and personally. To attract and retain top talent in a highly competitive industry, we offer a best-in-class benefits package that supports well-being, financial stability, and long-term career growth. Our offerings are designed to meet the diverse needs of our team members and their families, ensuring they feel valued and supported every step of the way. Highlights include medical, dental, and vision insurance as well as a 401(k)-retirement plan with company match that vest fully on day one. Equity and stock options are available to employees in eligible roles, we offer eight weeks of paid parental leave after just three months of employment, and a paid time off policy that includes 15 vacation days, 5 personal days, 5 sick days, 11 U.S. national holidays, and 3 floating holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs - demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work. EEO Statement Legend Biotech is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Legend's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by applicable law. Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company. Legend may adjust base salary or other discretionary compensation at any time based on individual, team, performance, or market conditions. Legend Biotech maintains a drug-free workplace.

Posted 2 weeks ago

Shake Shack logo
Shake ShackEatontown, NJ
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Responsibilities Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed. Help build and lead high performing team of hourly Team Members. May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.) Participates in applicant interviews and assists with employee relations. Job Qualifications At least 1 year of restaurant leadership experience supervising a team Food Safety Certification according to local jurisdiction Strong problem solving skills Effective communication skills, both written and verbal Perks We take care our team members and support them in building successful futures through a variety of industry-leading benefits. Weekly Pay Performance bonuses based on the achievement of pre-determined goals Medical, Dental, Vision Insurance & Flexible Spending Accounts* Supplemental Life Insurance and Short-Term Disability* 401(k) plan with Company Match* Paid Time Off/ Sick Time* Paid Parental Leave* Employer Assistance Program (EAP) Commuter Benefits Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more Shake Shack Meal Discounts Charitable opportunities to give back Employee Resource Groups Career development opportunities - we are growing! Eligibility criteria applies Starting Hourly Rate - $19.49 - $23.49 Click the "Apply" button above to apply for this opening. About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Posted 3 weeks ago

Taco Bell logo
Taco BellWharton, NJ
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." General Manager Job Description The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include finding, hiring and developing employees, conducting new hire orientation and developing the training plan for each new hire. You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial plans. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude. If you want to build a great career, Orchard Foods is the place to learn, grow and succeed! Job Requirements and Essential Functions High School Diploma or GED, College or University Degree preferred 2-4 years supervisory experience in either a food service or retail environment, including Profit and Loss responsibility Basic personal computer literacy Strong preference for internal promote from Assistant General Manager position Must be at least 21 years old Must pass background check criteria and drug test Must have reliable transportation Basic business math and accounting skills, and strong analytical/decision-making skills Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin Able to clean the parking lot and grounds surrounding the restaurant Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time

Posted 30+ days ago

L logo
Legend Biotech CorpSomerset, NJ
Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide. Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma. Legend Biotech is seeking Workday HCM Functional Manager as part of the Human Resources team based in Somerset, NJ. Role Overview The role is responsible for overseeing and optimizing the global Core HR module within Workday HCM. This role serves as the functional owner and subject matter expert (SME) for all Core HR-related configuration, ensuring Workday supports evolving business needs through scalable, compliant, and user-friendly solutions. The role will manage day-to-day configuration, coordinate system enhancements, support biannual Workday releases, and drive continuous improvement initiatives that enhance employee and HR user experience globally. Key Responsibilities Own and manage the global Workday Core HR module, including Core Compensation, Onboarding, and Security Administration. Lead configuration, testing, and deployment of updates and new capabilities within the Core HR module. Serve as the functional lead for Workday biannual releases - evaluating new features, managing regression testing, and coordinating deployment of approved functionality. Partner with HR Centers of Excellence (COEs), HR Operations, and IT to gather business requirements and translate them into Workday solutions. Manage the demand intake process for Core HR enhancements, ensuring clear prioritization and alignment with global HR strategy. Oversee security administration in Workday, ensuring proper governance, role-based access, and compliance. Serve as the Security Administrator responsible for creating new roles, maintaining role-based and user-based access, and ensuring security alignment with global policies. Own and manage all business and system controls related to Core HR, ensuring compliance, data integrity, and proper governance across global processes Maintain system documentation, process maps, and configuration guides to support ongoing operations and audits. Identify opportunities for process optimization and automation using Workday capabilities and best practices. Act as the decision-maker for configuration and design choices within the Core HR module, balancing global consistency with local compliance. Evaluate new Workday functionality and determine adoption recommendations based on business impact and readiness. Prioritize enhancement requests and ensure alignment with HRIS roadmap and governance processes. Requirements Bachelor's degree in HR, Business, Information Systems, or related field required. Minimum of 5 years of experience in HRIS or HR technology roles, with at least 4+ years of hands-on Workday Core HCM configuration experience. Proven expertise in Core HR, including foundational data, worker structures, positions, job profiles, organizations, and security. Strong track record in Workday release management, testing coordination, and post-deployment validation. Demonstrated ability to manage global stakeholders and balance competing requirements. Advanced proficiency in: Workday Core HCM configuration and security Core Compensation and Onboarding setup Workday Business Processes, Condition Rules, and Calculated Fields Strong understanding of Workday security roles, domain policies, and user provisioning. Familiarity with testing frameworks and release management tools (e.g., Workday Sandbox, Jira, ServiceNow). Proficient in Excel and other tools for analysis and troubleshooting. #Li-LB1 #Li-Hybrid The anticipated base pay range is $123,605-$162,232 USD Benefits We are committed to creating a workplace where employees can thrive - both professionally and personally. To attract and retain top talent in a highly competitive industry, we offer a best-in-class benefits package that supports well-being, financial stability, and long-term career growth. Our offerings are designed to meet the diverse needs of our team members and their families, ensuring they feel valued and supported every step of the way. Highlights include medical, dental, and vision insurance as well as a 401(k)-retirement plan with company match that vest fully on day one. Equity and stock options are available to employees in eligible roles, we offer eight weeks of paid parental leave after just three months of employment, and a paid time off policy that includes 15 vacation days, 5 personal days, 5 sick days, 11 U.S. national holidays, and 3 floating holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs - demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work. EEO Statement Legend Biotech is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Legend's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by applicable law. Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company. Legend may adjust base salary or other discretionary compensation at any time based on individual, team, performance, or market conditions. Legend Biotech maintains a drug-free workplace.

Posted 2 weeks ago

Galderma logo
GaldermaBogota, NJ
Con un legado único en dermatología y décadas de innovación de vanguardia, Galderma es el líder emergente en la categoría de dermatología, presente en aproximadamente 90 países. Ofrecemos un portafolio innovador basado en la ciencia de marcas emblemáticas premium y servicios que abarcan todo el espectro del mercado de la dermatología en rápido crecimiento a través de Estética Inyectable, Cuidado Dermatológico y Dermatología Terapéutica. Desde nuestra fundación en 1981, hemos dedicado nuestra atención y pasión al órgano más grande del cuerpo humano, la piel, satisfaciendo las necesidades individuales de consumidores y pacientes con resultados superiores en asociación con profesionales de la salud. Porque entendemos que la piel en la que vivimos moldea nuestras vidas, estamos avanzando en dermatología para cada historia de piel. Buscamos personas que se centren en obtener resultados, abracen el aprendizaje y traigan una energía positiva. Deben combinar la iniciativa con un sentido de trabajo en equipo y colaboración. Sobre todo, deben estar apasionados por hacer algo significativo para los consumidores, pacientes y profesionales de la salud a quienes servimos todos los días. Nuestro objetivo es empoderar a cada empleado y promover su crecimiento personal mientras se asegura de que se satisfagan las necesidades comerciales ahora y en el futuro. En toda nuestra empresa, valoramos la diversidad y respetamos la dignidad, la privacidad y los derechos personales de cada empleado. En Galderma, damos activamente a nuestros equipos razones para creer en nuestra ambiciosa meta de convertirnos en la principal empresa de dermatología del mundo. Con nosotros, tienes la oportunidad definitiva de adquirir nuevas y desafiantes experiencias laborales y crear un impacto directo sin igual. Descripción del puesto Buscamos un Demand & Supply Planning Manager para liderar los procesos de planificación de demanda, supply e inventarios en Galderma Colombia, garantizando la conexión estratégica entre el mercado local y los equipos globales. Este rol tiene una alta visibilidad dentro de la organización y un impacto directo en la operación del negocio, siendo clave en proyectos de transformación, innovación y mejora continua dentro del área de Supply Chain. Responsabilidades principales Liderar el proceso de S&OP (Sales & Operations Planning) asegurando la alineación entre demanda, suministro e inventario. Ser el punto de conexión entre mercado local y plantas globales, facilitando la comunicación y los acuerdos operativos. Gestionar el plan de demanda y supply, optimizando niveles de inventario, edad del inventario y desempeño de importaciones. Liderar proyectos de innovación y cambio de imagen (NPI - New Product Initiative). Desarrollar e implementar estrategias que optimicen los procesos de planificación de la cadena de suministro. Coordinar y ejecutar forecast de ventas, abastecimiento y capacidad, integrando información financiera, comercial y logística. Establecer y mantener relaciones efectivas con stakeholders internos y externos, promoviendo la colaboración y toma de decisiones basadas en datos. Supervisar un equipo compuesto por analistas de demanda e inventarios, fomentando su desarrollo profesional. Perfil del candidato Formación académica: Ingeniería Industrial, Administración de Empresas o Negocios Internacionales. Requisitos esenciales: Nivel de inglés B2-C1. Experiencia comprobada en procesos de S&OP y Demand & Supply Planning. Manejo técnico de logistics operations (no ejecución directa, pero con conocimiento operativo). Dominio de Excel y PowerPoint. Experiencia trabajando con múltiples países o clústeres. Experiencia en industria de consumo masivo (idealmente con exposición a productos de cuidado personal o healthcare). Deseable: Habilidades analíticas y dominio de herramientas informáticas avanzadas. Experiencia en modelos colaborativos de planeación. Competencias y habilidades blandas Colaboración y trabajo interdisciplinario. Comunicación efectiva e influencia más allá del área de Supply Chain (interacción con Finanzas, Regulatorio, Marketing, Operaciones). Toma de decisiones asertiva y basada en datos. Liderazgo inspirador, con capacidad para desarrollar equipos y fomentar una cultura de mejora continua. Orientación a resultados y capacidad de adaptación en entornos cambiantes. Caractersticas del puesto Participación en proyectos estratégicos de alto impacto con exposición regional y global. Rol con alta autonomía y poder de decisión. Oportunidades de desarrollo profesional dentro de una organización con enfoque en la innovación y la excelencia operativa. Estructura colaborativa, donde cada aporte genera impacto real.

Posted 3 weeks ago

Bristol Myers Squibb logo
Bristol Myers SquibbPrinceton, NJ
Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Position Summary The IP Paralegal / Global Filing position is responsible for managing and supporting patent prosecution processes both in the US and internationally with a focus on Global Filing. This role ensures timely and accurate filing of patent applications, monitors case progress, and maintains compliance with USPTO and global standards. Strong organizational, communication, and technical skills are essential, along with the ability to handle multiple projects and adapt to evolving procedures. Responsibilities Strong knowledge of US and foreign patent procedures and timeline of patent prosecution deadlines Monitors progress of patent cases and patent attorney/agent dockets through use of USPTO Patent Center, IP Management Software, and Document Management System Demonstrated efficient workload prioritization including the ability to manage multiple heavy dockets, tasks, and email workload including outside counsel email review Reviews patent application files for compliance with USPTO requirements and BMS department standards, resolving discrepancies Strong knowledge and experience with the USPTO Patent Center filing system to draft and prepare patent legal documents for submission to the USPTO Completes notice of allowance checklists, prepares and files issue fee transmittals, and reviews and proofs issued patents and certificates of correction Prepares, sends, and tracks formal documents to inventors/clients for signature and files/records with the USPTO Identifies patent legal issues/problems based on knowledge of PTO procedures and suggests changes under patent practitioner guidance Independently drafts and assists attorneys with correspondence to worldwide foreign patent agents Familiarity with the Code of Federal Regulations (Title 37) and the Manual of Patent Examining Procedure (MPEP) to identify legal issues/problems based on PTO procedures Assists with Patent Term Adjustment review and delivery of analysis summary to patent attorney/agent Provides backup and support to legal assistants and paralegals Strong oral, writing, and communication skills Ensures timely and accurate filing of patent applications in various countries and regions Adheres to relevant laws and regulations for each country Ensures compliance with internal policies, procedures, and best practices Implements quality control measures for accuracy and consistency in patent filings Prepares and manages audit reports for global filing due dates Assists the Global Filing Manager with capturing the department's global filing decisions in internal meetings with senior leadership Provides guidance, mentorship, and support to a team of global filing specialists Monitors procedures and collaboratively develops efficiencies in processes and workflows Identifies process issues and escalates appropriately Aligns with financial objectives by monitoring spend related to Global Foreign Filing costs Maintains strong organizational and follow-through skills under stressful situations Coordinates with international agencies, receiving offices, and foreign associates for filing various applications Responds to underlying application and procedural issues; proactively handles unique situations Acts as a resource to attorneys and staff on PCT regulation and compliance Maintains and monitors Global Filing Deadlines and corresponding actions handled by the Global Filing Team Possesses knowledge of U.S. and foreign rules related to Global Filing, including but not limited to the PCT, EPC, 37 C.F.R. Rules, and MPEP rules Prepares various documents required for Global Filings including Powers of Attorney, Assignments, Declarations, etc. Provides ad-hoc data reports related to Global Filing upon request Reviews and handles instruction letters, requests, and documents from foreign associates Coordinates authentication and legalization of documents with relevant agencies and consulates Preferred Qualifications and Desired Experience Strong knowledge of Microsoft Office 365 including Outlook, Word, Excel, PowerPoint, OneNote, SharePoint, and MS Teams 35. Strong knowledge of IP Management Software and Document Management Software 36. Strong form editing capability in Adobe Acrobat Pro Proficient in the use of basic to advanced forms including IP Management Software generated forms Strong skills and experience with Patent-In software to generate sequence listings Expert knowledge of domestic and foreign patent databases, e.g., PCT Patent Scope; e-PCT, EPOLINE Proficient with reference management including searching, procurement of patent references (U.S. and Foreign patents, journal articles) and familiarity with reference linking within IP management software or document management system Docketing experience working in an IP Management software application Ability to quickly learn and adapt to new software, processes, and workflows Timely and efficient communicator with patent attorneys/agents, outside counsel firms, team members, cross-functional groups, and stakeholders Proactively manages casework and assignments, ensuring all deadlines are met in a timely manner Bachelor's degree with 4 years of legal work experience, or 8+ years of work experience or 6+ years with a Paralegal certificate Experience working in a law firm, an in-house legal department, consulting firm, or comparable experience elsewhere Ability to handle multiple projects with changing priorities while working independently If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Compensation Overview: Princeton - NJ - US: $92,990 - $112,682 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/ . Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Posted 6 days ago

Sanofi logo
SanofiMorristown, NJ
Job Title: Associate Director Value and Access Flu and Covid- Vaccines Location: Morristown, NJ About the Job Drive excellence in coverage and reimbursement. Responsibilities will largely focus on Flu & Covid franchises as well as support additional franchises. Duties are to support in-line and launch products by building strong internal and external stakeholder networks across public and commercial payer channels. Developing and executing strategic initiatives that support favorable access and policy outcomes is principal for this position. We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Main Responsibilities: Act as primary liaison with the AMA CPT Staff and Panel to develop new product CPT strategies for Sanofi and identify opportunities for CPT-related strategies in response to competitor activities. Collaborate with the global and US brand launch teams, to assess developing Targeted Product Profiles and advance the strategy for obtaining differentiated CPT codes. Partner with internal advocacy colleagues to engage 3rd parties, such as immunization advocacy organizations and organizations that represent immunizers, to influence coding outcomes that support our current vaccines and pipeline products. Actively contribute to the market access activities for new product launches. Supervise development and maintenance of provider education materials and efforts surrounding coding and reimbursement education. Collaborate with Legal and Compliance continuously defining guidelines field-facing and customer-facing education-based coding and reimbursement strategies and tactics. Utilize payment analytics and competitive information to identify and resolve payer-specific barriers for new and existing vaccines. Liaison with pricing publications -reporting Sanofi pricing for vaccines and monitor competitor price changes. About You Requirements: 5+ years of related experience Strong strategic thinking, project management, presentation, and communication skills Extensive prior experience in developing and gaining approval for CPT codes Strong understanding of vaccine reimbursement, including CPT coding and billing practices. Fundamental knowledge of CMS regulations for vaccine payment Strong understanding of legal, regulatory, and compliance reimbursement requirements Demonstrated ability to influence key internal and external stakeholders. Education: B.A. or B.S. Advanced Degree preferred. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #GD-SP #LI-SP #LI-Onsite #vhd Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! US and Puerto Rico Residents Only Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. North America Applicants Only The salary range for this position is: $147,000.00 - $212,333.33 All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.

Posted 30+ days ago

Super Micro Computer, Inc. logo
Super Micro Computer, Inc.Jersey City, NJ
Job Req ID: 27530 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary: Job Summary: Supermicro is seeking a highly skilled Service Engineer to support our Global Service network and contribute to building a world-class field engineering organization. This role requires flexibility to work in a data center and call center environment, providing technical support via phone and web to customers experiencing hardware and software issues. This position will be based in our office located in Jersey City, NJ. Essential Duties and Responsibilities: Includes the following essential duties and responsibilities (other duties may also be assigned): Why This Role Matters This position plays a critical role in ensuring customer satisfaction by providing timely and effective technical support. As a key part of our Global Service network, you will troubleshoot issues, deploy hardware solutions, and contribute to a seamless customer experience. Your expertise will directly impact the efficiency and reliability of Supermicro's service operations. What You'll Do Provide frontline technical support to end-users via phone, email, and ticketing system. Diagnose and troubleshoot hardware, software, and network-related issues. Escalate complex problems to higher-level support teams when necessary. Perform physical installation, rack and stack, cabling, and networking of data center hardware. Assist in the deployment of server, storage, and networking equipment. Monitor and maintain data center infrastructure to ensure optimal performance and uptime. Perform regular maintenance and upgrades on data center hardware and software. Collaborate with data center staff to address and resolve technical issues. Conduct quality checks and test system functionality post-installation. Work with internal teams to gather client requirements and provide technical expertise during the post-sales process. Coordinate with the engineering team to ensure seamless integration of hardware solutions. Ensure compliance with data center policies and procedures. Document and report data center activities and incidents. Travel up to 50% of the time to customer sites and data centers. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering; or an Associate's degree in Electrical/Electronics Engineering with equivalent relevant experience. 1+ year of experience in servicing complex X86 systems and parts. 1+ years of experience in a customer support role. Strong hardware system diagnostics skills and understanding of BIOS, drivers, and application-related issues. Ability to troubleshoot, problem-solve, and make decisions in a fast-paced environment. Experience with statistical Excel functions or database management. Ability to manage multiple cross-functional projects concurrently in a rapidly changing environment. Hands-on experience with enterprise-grade server hardware. Strong verbal and written communication skills with an emphasis on technical communication. Punctual, detail-oriented, and proactive in driving solutions. Experience working in large enterprise environments or certifications in Windows and Linux. Must have a valid driver's license and a reliable automobile. Ability to lift/carry at least 50 lbs Capable of standing for extended periods to troubleshoot and repair equipment in a noisy environment (approximately 20% of the time) Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location. Salary Range $70,000 - $90,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status. Job Segment: Cloud, Technical Support, Embedded, Computer Science, Electronics Engineer, Technology, Engineering

Posted 2 weeks ago

T logo
Thorlabs, Inc.Newton, NJ
At Thorlabs Inc., we're pushing the boundaries of photonics and laser innovation, and we know that our people are at the core of our success. We are seeking a dynamic, strategic, and highly visible Communications Manager who will play a pivotal role in developing, executing, and managing internal communication strategies that connect employees to the organization's mission, strategy, values, and priorities. The ideal candidate will ensure clear, consistent, and engaging messaging across all channels, foster transparency, and promote an informed, connected, and engaged workforce. What You'll Do: Collaborate with leaders and departments to strengthen organizational culture, support change initiatives, and ensure effective communication during both routine operations and times of change or crisis. Develop and own the company-wide internal communications strategy and create a global content calendar to ensure timely and relevant information is shared with wide variety of employee audiences. Create, enhance, and manage content across various communication tools such as the intranet, newsletters, emails, videos, presentations, and other vehicles including social media to ensure every employee is informed, engaged and aligned with our mission, strategy and values. Develop compelling presentations, speeches, letters, and other communications for CEO, President, and other key leaders. Collaborate with the marketing department to develop video concepts, create storyboards, and oversee employee focused internal/external video communication projects from planning through delivery. Organize and manage internal events that strengthen company culture and employee engagement. Measure effectiveness of internal communications through surveys, metrics, and feedback loops, using insights to continuously improve What You Bring: Bachelor's degree in communications, English, Marketing, Public Relations, or related field, or equivalent work experience. Preferred background in Science Communications. Minimum of 5 to 7 years in corporate internal communications, public relations, or a related field, with at least 2 years leading large scale communications initiatives. AI knowledge within the applications of communications is a plus. Experience in communicating highly technical content to a lay audience. Excellent written and verbal communication skills, with the ability to tailor messages for different audiences using multiple platforms. Strong project management skills, with the ability to manage multiple priorities and meet deadlines. Experience creating engaging content across various formats, including executive messaging, intranet, and videos. Proficiency with communication platforms, intranet tools, and digital content systems. Confidence is partnering with senior leaders, providing counsel on sensitive topics and building alignment across functions. Strength in operating independently and thriving in an environment of change and ambiguity, seeing them as opportunities to build trust and drive alignment. A high energy, positive, collaborative style Pay range for this position will be $92,000 - $127,000 annually depending on experience Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action Employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Thorlabs offers a complete benefits package that includes medical, dental and vision insurance, company paid life insurance, a generous PTO package, a 401(k) plan, and tuition reimbursement just to name a few..

Posted 3 weeks ago

UFC Gym logo
UFC GymNorth Brunswick, NJ
Benefits: Employee discounts Flexible schedule Free uniforms LOOKING FOR POLIQUIN GROUP, CHEK INSTITUTE, BROOKBUSH INSTITUTE, MUSCLE NERDS CERTIFIED COACHES!!!! The Fitness Coach is responsible for ensuring a positive customer experience and delivering great member service and Private Training. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires a minimum of one day on the weekend. ESSENTIAL DUTIES & RESPONSIBILITIES: Sales Execution on Key Metrics Sell and conduct private and small group training with members. Assist members and encourage member involvement in private training. Ensure accurate administration of client programs (dotFIT, supplements, measurement tracking, workouts, etc). Arrive on time, prepared and attentive for training appointments. Assist in revenue generating activities (complimentary workouts, supplement booths, body fat tables, workshops). Achieve personal monthly revenue objectives as set forth by the company in sessions, PT and supplement sales. Conduct guest tours, and complete sales when needed through the Turn-Over process. Execute an effective prospecting strategy by performing "Starter Sessions" and other prospecting activities. Member Experience Focus on changing lives through Service, Science and Sales. Be a brand ambassador of UFC Gym and its "Train Different" philosophy. Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life. Conduct safe and effective private training sessions. Maintain the organization and neat presentation of the fitness floor and training spaces. Respond professionally to requests and inquiries from guests, members and staff. Miscellaneous Follow all policies and procedures regarding payment transactions. Document daily workouts for liability (adherence to national certification standards). Be knowledgeable of club facility and services. REQUIRED QUALIFICATIONS: Knowledge, Skills & Abilities: In depth knowledge of Private Training techniques from assessment to program design. Must be able to adjust and operate all Fitness Equipment. Knowledge of company policies, practices and procedures, including emergency and safety procedures. Strong interpersonal and communication skills. Friendly, enthusiastic and positive attitude. Ability to understand and follow oral and written instructions. Possess a strong customer service focus. Respond professionally to requests and inquiries from guests, members and staff. Strong organizational and time management skills. Understands basic record keeping practices. Must be computer proficient with basic skills in Word and Excel. Ability to work, setup and execute successful weekends. Minimum Certifications/Educational Level: Current dotFIT certification (or in progress) Current CPR/AED certification (or in progress) Certification from organization recognized by UFC Gym (or in progress) High school diploma or general education degree (GED) 4-year Degree in a related field recognized by UFC Gym (preferred) Current USA Wrestling Copper Certified (for wrestling coaches) Minimum Experience: Six months of related experience (preferred) This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Compensation: $15.00 - $40.00 per hour Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential - in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here. UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes. UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out! If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

Posted 30+ days ago

Triangle Manufacturing logo
Triangle ManufacturingUpper Saddle River, NJ
Providing Engineering and Manufacturing solutions since 1955, Triangle specializes in the precision engineering and manufacturing of highly complex, tight-tolerance machined parts and assemblies. Triangle continues to thrive in more than 107,000 square feet over four state-of-the-art facilities at our Upper Saddle River, NJ campus. As a family-owned company, we foster a workplace that supports customer-driven, growth-oriented values and has a passion for surpassing expectations. We invest in our associates and create a supportive, team-based environment for learning, innovation, and advancement. Triangle is not only a family-run business; it's also a place where our associates feel like family. We believe in the same values and bring the same passion to our work each day to make a difference in people's lives. SUMMARY Responsible for the successful outcome of the development and implementation of the complete part-specific process by effectively translating the customer's requirements to the company and suppliers, and adhering to the Quality Management System, all applicable regulations, and Lean Manufacturing principles. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Manages all aspects of the part-specific process, including resource planning, project timelines, and establishing priorities to ensure customer requirements and quoted standards are met. Evaluates and improves process documentation protocols for engineering and manufacturing, as well as creates, updates, and maintains the item masters, bills of material, and routers, etc. Reviews requests for quotes (RFQs) and helps determine the feasibility of projects, estimates labor and related costs, and prepares formal quotes for submission to customers. Teams with customers to review designs for manufacturability and to understand the functionality of the part and its features, adds specifications as needed, and verifies GD&T was properly applied. Clarifies, confirms, and correlates acceptance criteria with customers, company, and suppliers. Develops manufacturing methods for new and existing projects by reviewing customer specifications and quality agreements, adhering to all applicable requirements, and effectively translating them into instructions. Performs initial sourcing and qualifies suppliers from a technical perspective, as well as effectively communicates the customer requirements through training and auditing of the supplier's performance on a regular basis. Ensures product quality through the development and implementation of complete quality plans including CMM programming, gage design and procurement, and inspection plans. Coordinates and/or performs validation activities (IQ, OQ, PQ) designed to qualify the equipment and the process as required. Teams with the CNC Engineer to design work-holding devices and tooling as needed to ensure the desired outcome. Investigates root cause of customer and/or supplier rejections and internal quality failures, dispositions non-conforming parts, recommends and implements effective corrective action as required, and provides accurate and timely responses to customers. Determines the impact of ECNs on bills of material, routing, and spares, and coordinates any change. Leads the post-production review and evaluation of the part-specific process, including equipment performance and product quality, recommends improvements, and coordinates their implementation. Provides direction and on-the-job training to engineering and production associates regarding manufacturing methods and practices, as well as recommends, develops, and implements complete training programs, including materials and assessments. Champions lean manufacturing principles by encouraging lean thinking in all aspects of development and production, as well as conducting and/or coordinating training and implementation with managers and associates. Understands and complies with company policies, safety guidelines, quality system procedures, and housekeeping standards. Additional Duties and Responsibilities: Program, troubleshoot, and manage the Universal Robots arms. Oversee the fixture designs, programs, prove outs, operation, and maintenance of the automated blasters. Identify opportunities for automation within the organization and develop solutions to enhance productivity. Collaborate with various departments to implement automation projects. Ensure all automated systems comply with safety and quality standards. Provide training and support to staff on the use of automated equipment. Maintain documentation for all automation processes and systems. SUPERVISORY RESPONSIBILITIES May directly supervise one or more members of the engineering staff, carrying out responsibilities in accordance with the company's policies and applicable laws. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree from a four-year college or Manufacturing Engineer Certification and 8-10 years related experience and/or training; or equivalent combination of education and experience. Required Skills, Knowledge, and Abilities: Ability to read, write, and speak English. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Experience with computer applications, including word-processing, spreadsheets, graphs, databases, CAD, and presentations. Experience with process capability, Gage R&R, and statistical techniques. Experience in using basic and advanced measuring tools and equipment. Applied knowledge of Geometric Dimensioning & Tolerancing (GD&T). Capable of working independently as well as collaborating and coordinating efforts with colleagues. Ability to establish priorities and manage multiple activities and requirements in a changing, fast-paced environment. Experience with manufacturing materials, manufacturing processes, and secondary processes. Project management skills. Desired Skills, Knowledge, and Abilities: Advanced metrology (CMM programming, vision system, etc.). Lean/Six Sigma. CAD skills, preferably Solidworks and/or Creo. Triangle does not sponsor for employment visa status. Triangle is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Posted 3 weeks ago

Morgan Stanley logo
Morgan StanleyRed Bank, NJ
POSITION SUMMARY: Market Business Service Officers (MBSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care. The Market Business Service Officer (MBSO) will work closely with the Market Management Team to lead and supervise all service and business functions across the market. This includes the management of the Business Service Officers and Service Managers within the market. The Market Business Service Officer is responsible for leading and driving the Firm's key strategic initiatives, contributing to a strong market culture, development of employees, ensuring a high level of client service, and general oversight of operational processes. The MBSO keeps the Market Management Team and Regional Business Service team informed of significant matters and must determine when escalation is necessary. DUTIES and RESPONSIBILITIES: Leadership and Supervision Lead the market in executing the organization's strategic priorities by influencing and coaching behavioral change Lead, mentor, and supervise a team of Business Service Officers, Service Managers and Service Professionals Review and oversee the market procedure for onboarding new hires, including newly recruited Financial Advisors and their Support Professionals in conjunction with the Market Service Coaches Ensure Service Professionals are being recognized and rewarded within the market Oversee various projects throughout the market, including various real estate and facilities initiatives Manage risk and assure positive audit results throughout the market in partnership with Risk and Compliance Champion and support diversity & inclusion Communication and Relationship Building Maintain strong relationships with key partners within the Market, Region and Home Office Facilitate and oversee resolution of client needs across the market Act as liaison between the Market and various Home Office departments within the Firm as necessary (e.g., spearheading various platform pilots and/or national rollouts locally within the market) Actively participate in Regional and National calls and stay abreast of key topics in order to effectively cascade communications within the market Conduct meetings to effectively communicate progress against strategic priorities, revisions to policies and procedures, upcoming platform enhancements, share best practices, foster open dialogue on timely topics, and promote teamwork within the market Partner closely with Human Resources regarding all aspects of people management Operational Oversight Standardize operating procedures across the market, leveraging national best practices and guidance Accountable for market expense management, including but not limited to controllable budgets and headcount allocations Review and action various market approvals requiring attention Administer other duties delegated by the Market Management Team or Regional Business Service team Ensure compliance with Firm policies and procedures with regular self-audit testing EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience Bachelor's degree required or equivalent education Previous industry management experience Active Series 7 (GS), Series 9 and Series 10 (SU), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required Other licenses as required for role or by management Knowledge/Skills Evidence of strong leadership capabilities Strong attention to detail Ability to manage relationships, motivate and lead groups of people at various levels Effective written and verbal communication skills Ability to prioritize and resolve complex problems and escalate as necessary Ability to provide comprehensive feedback and solutions to complex issues Exceptional organizational and time management skills including delegation of work Exceptional conflict resolution skills Exhibit good judgment Ability to think and execute strategically Ability to travel within the Market, Region, and Home Office as needed Ability to identify and source top talent Reports to: Associate Regional Business Service Officer with a dotted line to the Market Manager Direct reports: Business Service Officers, Service Managers (and select, senior exempt Support Professionals) WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between $170,000 - $215,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 30+ days ago

NICE Systems logo

Senior Dedicated Support Engineer

NICE SystemsHoboken, NJ

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Job Description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

This position reports to our clients office in NYC and you'd be required to report to their office 4x a week. You will not be reporting to the NiCE Hoboken, NJ office.

The Dedicated Support Engineer (DSE) is a technical expert within NICE's Technical Support organization, responsible for delivering proactive, and reactive support to large enterprise customers. Acting as a trusted advisor and technical liaison, the DSE ensures seamless incident resolution, system stability, and continuous improvement across customer environments.

This role combines deep technical troubleshooting with strategic customer engagement, cross-functional collaboration, and operational excellence. The DSE supports managed services customers with a focus on incident management, change control, compliance, and governance.

Key Responsibilities

  1. Incident & Problem Management
  • Serve as the primary contact for customer-raised incidents and service disruptions.
  • Perform advanced troubleshooting across platforms including NICE, Avaya, Microsoft Teams, and more.
  • Escalate complex issues to higher tier/vendors and drive resolution to closure.
  • Conduct Root Cause Analysis (RCA) for recurring issues and share insights with stakeholders.
  • Ensure all incidents are resolved within agreed SLAs and maintain high CSAT.
  1. Change & Release Management
  • Plan, test, and implement approved changes such as patches, upgrades, and configuration updates.
  • Participate in CAB meetings, presenting impact and risk assessments.
  • Ensure rollback strategies are documented and ready for critical changes.
  • Maintain detailed documentation and implementation guides.
  1. Monitoring & Preventive Maintenance
  • Monitor system health and NICE monitoring.
  • Conduct regular health checks and share proactive reports with customers.
  • Identify performance bottlenecks and initiate preventive actions.
  • Validate backup integrity, disaster recovery readiness, and patch compliance.
  1. General Provisioning & Access Requests
  • Provisioning of new user/agent IDs in recording platforms.
  • Assigning/adjusting recording profiles (voice, chat, screen).
  • Provisioning access roles (e.g., Compliance Officer, Supervisor, Playback user).
  • Profile setup for compliance/legal teams.
  1. Compliance & Audit Support
  • Ensure recording systems (voice/chat/video) meet regulatory and business compliance standards.
  • Provide audit artifacts such as ticket logs, configuration snapshots, uptime reports, and RCA documentation.
  • Support internal and external audits with evidence of control adherence.
  1. Customer & Stakeholder Management
  • Build strong relationships with customer stakeholders to align support with business priorities.
  • Participate in governance calls, providing updates on incidents, SLAs, and satisfaction metrics.
  • Handle escalations with professionalism and clarity, fostering trust and confidence.
  • Collaborate with cross-functional teams including infrastructure, network, Microsoft, and security.
  1. Knowledge & Documentation
  • Maintain and update SOPs, knowledge bases, and troubleshooting guides.
  • Mentor backup engineers and onboard new team members to ensure knowledge continuity.
  • Drive continuous improvement through automation and simplification of recurring tasks.
  1. Project Support
  • Support migration and upgrade projects such as NICE product deployments, and Teams recording transitions.
  • Assist in solution validation, testing, and customer acceptance.
  • Contribute to design documentation and participate in technical reviews.
  1. Reporting & Governance
  • Prepare and present reports on uptime, incident trends, SLA adherence, and ticket analytics.
  • Highlight risks and recurring issues, proposing long-term solutions.
  • Provide visibility into resource utilization and operational performance.

Qualifications & Skills

  • Bachelor's degree in a technology-related field or equivalent experience.
  • ITIL Foundation (for SRF/support process adherence), Microsoft certifications (MS Teams, Azure Fundamentals/Administrator), Basic Networking (CCNA-level or equivalent).
  • Familiarity with CTI integration (Avaya AES, Cisco CTI).
  • Ticketing systems (ServiceNow, Remedy, ITSM tools).
  • Log analysis (application logs, Windows Event Viewer, SIP traces).
  • RCA documentation and preventive action planning.
  • Basic SQL queries for DB (Oracle/SQL Server).
  • Understanding of DB health monitoring and backup status.
  • Windows Server administration (user permissions, patching, IIS), Active Directory integration with NICE, Virtualization platforms (VMware/Hyper-V).
  • Microsoft Teams compliance recording enablement & troubleshooting.
  • SIP call flows related to recording.

Soft Skills / Service Orientation

  • Strong customer communication (handling compliance & audit queries).
  • Ability to document SOPs and knowledge base articles.
  • Team collaboration and escalation management.
  • Proactive monitoring and preventive issue identification.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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