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Nimble Robotics logo
Nimble RoboticsBurlington, NJ
About Nimble Nimble is a robotics and AI company inventing and scaling autonomous logistics with intelligent robots to enable fast, efficient, and sustainable commerce. We’re developing generalized robot intelligence and building general-purpose mobile manipulator robots, the first in the world capable of performing all core warehouse functions. We've recently closed a $106M Series C funding round at a $1 billion valuation and we're continuing to grow our all-star team. Our mission is to empower and inspire mankind to accomplish legendary feats by inventing robots that liberate us from the menial. Our long-term vision is to invent the Autonomous Supply Chain – everything from the inside of factories and warehouses to your front door – using next-gen intelligent robotics to deliver faster, more efficient, and more sustainable commerce. We were founded from the AI labs at Stanford and Carnegie Mellon. We’re backed by the World’s most prestigious investors and Nimble’s Board of Directors includes AI and robotics legends like like Marc Raibert (Founder of Boston Dynamics), Fei-Fei Li (Chief Scientist of AI at Google, Director of Stanford’s AI lab), and Sebastian Thrun (Founder of Google X, Waymo, Kitty Hawk, and Udacity)! Join us to leave your mark on the future of robotics, AI, and logistics! Link: Introducing Nimble – Intelligent Fulfillment Robots at Scale Why Join Nimble? At Nimble, we are committed to building legendary products, a legendary team, and a legendary legacy. Join us and become part of an ambitious, humble, and resourceful culture where your work will leave a lasting impact on the future of robotics and commerce. Nimble's Core Values: Be relentlessly resourceful - Challenge the status quo. Make the impossible, possible. Do whatever it takes. Be legendary - Be the best at whatever it is that you do. Leave your mark. Motivate and inspire others. Be humble - Leave your ego behind. Have a growth mindset. Learn and improve yourself every day. Be dependable - Take ownership and deliver. Be loyal to your team and Nimble's mission. Overview We are seeking a Head of Customer Experience with deep expertise in warehouse operations and a passion for continuous improvement. This role bridges three key areas: customer experience, warehouse execution, and system development. The ideal candidate understands the flow of warehouse operations—from receiving and inventory management to order fulfillment and shipping—and uses that knowledge to deliver exceptional service to our customers. This role is responsible for investigating and resolving complex operational escalations that require deep analysis and cross-functional coordination. The ideal candidate can identify anomalies, uncover root causes, and implement improvements that strengthen accuracy, efficiency, and customer trust. This role partners closely with our Operations, Product, Sales and Engineering teams to enhance our Warehouse Management System (WMS), ensuring the system supports operational excellence and a seamless customer experience. Key Responsibilities - Lead the customer experience team in resolving escalated order, shipping, and fulfillment issues quickly and effectively. - Develop and implement processes to proactively communicate with customers about order status, delays, or exceptions. - Monitor customer feedback and identify recurring pain points to drive process or system improvements. - Collaborate with sales, logistics, and warehouse teams to ensure end-to-end customer satisfaction. - Communicate investigation outcomes, contributing factors, and follow-up actions to internal and external stakeholders. Warehouse Operations Partnership - Act as the liaison between customer success and warehouse operations aligning daily priorities and capacity with customer expectations. - Analyze fulfillment performance and work with warehouse leadership to improve speed, accuracy, and quality. - Participate in daily or weekly warehouse operations reviews to provide customer-centric insight and data on fulfillment quality and issue trends. - Support training initiatives that improve coordination between customer success and operations teams. Client Engagement - Lead client calls, providing operational updates, ongoing and post-incident summaries, and continuous improvement overviews. - Collaborate with the customer success team to ensure consistent messaging, clear expectations, and transparent reporting to clients. - Prepare performance summaries or escalation readouts for recurring client check-ins or QBRs. WMS & Product Collaboration - Partner with the Product and Engineering teams to identify WMS improvement opportunities based on operational feedback. - Define and prioritize feature requests and user stories that enhance system usability, data visibility, and fulfillment efficiency. - Conduct UAT (User Acceptance Testing) for new WMS features or updates. - Provide documentation and training for operations and customer service teams on new WMS capabilities. - Translate business needs into clear technical requirements for developers and system administrators. Qualifications - 5–8 years in warehouse, logistics, or fulfillment environments, with at least 3 years in a supervisory or management role. - Deep understanding of warehouse workflows (receiving, put-away, picking, packing, shipping, inventory control). - Strong grasp of customer service best practices and KPI management. - Hands-on experience with WMS and Customer Relationship Management (CRM) platforms (e.g., Manhattan, NetSuite, SAP, Salesforce, Zendesk, or custom systems). - Ability to translate operational processes into system requirements. - Data-driven approach using tools like Excel, PowerBI, Sigma - Strong cross-functional collaboration (Ops, Tech, Product, and Customer teams) - Excellent communication and analytical problem-solving - Continuous improvement mindset (Lean or Kaizen experience a plus) The above range is the salary range. This position will also receive generous equity! Culture: We embrace challenges and strive to make the impossible possible each day. We’re not in this to do what’s easy or to be mediocre. We want to create something legendary and leave our mark on the world. We’re ambitious, we’re gritty, we’re humble and we’re relentlessly resourceful in pursuit of our goals. If this sounds like you then you might be a great fit! Press: Link: Nimble Closes $106 Million Series C Funding Round, Scales Fully Autonomous Fulfillment with FedEx Link: FedEx Announces Expansion of FedEx Fulfillment With Nimble Alliance Nimble Robotics, Inc. is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the basis of race, color, religion, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, age, military or veteran status, or any other characteristic protected by applicable state, federal or local laws. Nimble's Benefits Paid Time Off Enjoy the time you need to travel, rejuvenate, and connect with friends and family. Health Insurance Nimble provides medical, dental, and vision insurance through several premier plans and options to support you and your family. Paid Parental Leave Enjoy paid bonding time following a birth. Commuter Benefits Take the stress out of commuting with access to fully-paid parking spots. Referral Bonus Get a cash bonus for any friend or colleagues that you refer to us that we end up hiring. 401k Contribute towards a 401k for retirement planning. Equity Be an owner in Nimble through our equity program

Posted 3 weeks ago

IDT logo
IDTNewark, NJ
The Operations Manager for Petro by National Retail Solutions (NRS) is responsible for overseeing the daily operational, accounting, and logistical activities that support the deployment, maintenance, and accuracy of Petro payment systems and equipment. This role requires a strong business acumen, analytical mindset, and the ability to manage multiple operational workflows simultaneously. The ideal candidate will have a background in business, accounting, auditing, or supply chain management. A degree in Business Administration is preferred but not required. Key Responsibilities: Manage Deployment Operations Manage inventory, including vendor payments Audit accounts for billing accuracy Provision and program payment devices for fuel dispensers Manage the process of fuel controller provisioning and deployment Coordinate with NRS Petro installation team and petroleum service companies. Support field installation teams by providing accurate, complete, and on-time deployment materials. Inventory Management: Maintain a 100% live inventory of all Petro equipment across multiple locations. Oversee ordering, receiving, and distribution of equipment. Deploy and track assets across the United States, Canada, and other service areas to ensure efficient service response and installation timelines. Lead the initiative to integrate Petro inventory management into the managed inventory system for improved accuracy and tracking. Accounting and Procurement: Manage all Petro-related equipment orders and vendor relationships. Project equipment usage and run rates to ensure adequate inventory levels. Enter and reconcile invoices as needed. Track vendor net terms to ensure timely payments and maintain strong supplier relationships. Audit and monitor merchant fees to ensure proper billing; proactively identify and recover any missed fees. Collaborate with key development teams to streamline data integration and maintain process accuracy. Qualifications: Strong business acumen with an ability to understand and manage financial, operational, and logistical processes. Background in business operations, accounting, auditing, or supply chain management required. Bachelor’s degree in Business Administration or related field preferred but not required. Proven experience managing inventory systems, procurement workflows, or multi-site operations. Detail-oriented with excellent organizational and analytical skills. Proficiency with business management tools such as CRM's, inventory systems is a plus. Ability to work independently while managing multiple priorities and meeting deadlines. Key Competencies: Operational and financial accuracy Process improvement and workflow management Vendor and inventory management Cross-department collaboration Accountability and follow-through About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution , includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!

Posted 1 week ago

Window Nation logo
Window NationWhippany, NJ
One Goal, One Passion- Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion- Growth is Everything at Window Nation. We’re seeking an Operations Manager to lead and grow our installation and branch operations for our new Detroit market, opening in January 2026 . In this role, you’ll oversee the full scope of operational and install processes, ensuring efficiency, quality, profitability, and stellar customer experience as we launch our newest location. This role will work onsite out of our new Whippany, MI location. Candidates from Cedar Knolls, Mooris Plains, Florha, Park, East Hanover and Parsippany-Troy Hills other surrounding areas are encouraged to apply. Core Role Responsibilities Develop and manage the branch operational plan that meets the company’s goals and objectives. Deliver on branch margin and profitability targets; recommend, implement, and monitor actions to increase revenue generation and profitability Recruit, onboard, and manage employees; maintainappropriate staff levels based on pipeline indicators Maintain positive customer relationships; identify, monitor, and manage customer service standards Collaborate with the regional team to identify, develop, and implement best practices and SOPs Basic Qualifications High school diploma, GED, or equivalenteducation 7+ years of experience in operations, production, manufacturing, logistics, distribution, or a related industry 4+ years of progressive leadership or management experience, with proven ability to lead teams and drive results Valid driver’s license with a driving record that meets company insurance standards Preferred Skills & Experiences Background in service and installation operations management within the home improvement, construction, remodeling, or similar industries Bachelor’s degree in business, operations or construction management, or related field Ability to accurately measure and determine installation requirements for windows, doors, and other home improvement products Knowledge of building codes, construction techniques, safety standards, and compliance requirements Previous experience recruiting, managing, and onboarding independent contractors or installation crews Ability to manage branch financials, including budgeting, P&L oversight, and cost control Advanced proficiency level in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.) High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus Strong analytical and results-oriented mindset with the ability to interpret data, identify trends, and translate insights into actions What We Offer : Competitive pay and performance-based bonus opportunities Full benefits package including medical, dental, vision, life, and 401(k) retirement options Paid time off Growth opportunities within a rapidly expanding company A supportive team culture where your contributions matter and craftsmanship is celebrated Training to help you succeed from Day One Why Window Nation? At Window Nation, we know that when our people grow, our company grows. We’re committed to helping you build a rewarding career while being part of a team that values hard work, reliability, and collaboration. Window Nation provides competitive compensation and benefits. The compensation range offered for this position will be based on relevant skills, experience, qualifications, and location, and will be disclosed during the interview process. Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Posted 1 week ago

P logo
PMA Consultants CareersSouth Plainfield, NJ
PMA is seeking an experienced Senior Project Cost Engineer to join our team and lead cost management and financial oversight across multiple construction projects for one of our largest, long-term clients in New Jersey. The Senior Project Cost Engineer will lead the development and implementation of cost control strategies and tools, manage cost reporting and forecasting, and provide expert analysis on budget performance. As a key member of the project controls team, you will collaborate across functions to ensure projects are delivered within budget and aligned with financial goals. Organizational Responsibilities Develops and implements cost control procedures, tools, and documentation to manage project budgets effectively. Enforces cost control principles and industry best practices. Collects and integrates progress data to maintain accurate forecasts, actual cost, invoicing, and accrual reporting. Analyzes trends, variances, and project drivers, communicating risks and opportunities. Extracts cost obligations from contracts and incorporate them into project deliverables. Prepares detailed and summary-level cost estimates. Collaborates with project teams and stakeholders to gather and validate cost inputs. Presents clear, high-level financial status reports for executive review. Leverages advanced cost project finance software and tools. Supports process improvement initiatives. Performs other duties as assigned. Qualifications Bachelor's degree in engineering, construction management, accounting, finance, or a related field required. 10+ years of relevant cost engineering or cost controls experience. Demonstrated experience with project cost forecasting, budget reporting, and financial analysis. Proficiency in SAP, ARIBA, or similar project finance software. Strong Microsoft Office skills with advanced Excel experience. Excellent communication and presentation skills. CCP or PMP certification a plus. The salary range for this position is $131,855 to $149,000. A hired employee will be placed within this salary range based on a variety of legitimate business reasons, including but not limited to the individual’s scope of relevant experience and geographic location. Additional Requirements Physical: Standing or sitting for long periods; must be able to lift up to 15 pounds at times and spend extended hours in front of a computer screen. Cognitive: Problem-solving, written, and verbal communication skills; computer and software skills; and ability to read and interpret text online or in printed form. About PMA At PMA, employee well-being is a daily priority. We offer a combination of workplace options that include a PMA office location; work-from-home; or a client site. Wherever we work, we openly share knowledge as we believe that collaboration with peers improves our work product and that pursuing subject matter expertise is a lifelong endeavor. We are committed to a culture of equity, diversity, and inclusion. We affirm and respect diverse backgrounds and opinions because we believe they yield the best solutions for our clients. We promote emotional intelligence and trust by nurturing these values within our new hires. We encourage staff to develop rewarding, long-term careers at PMA, and we implement formal leadership development programs that help you attain your goals. At PMA, shared success is a core value. Every employee who contributes is recognized, celebrated, and rewarded. We look for self-driven candidates eager to assume responsibility and join a community of respect founded on collaboration and accountability, not titles. If you aim to transform the project management practice toward continuous improvement of project outcomes, the profession, and yourself, PMA looks forward to warmly welcoming you to our team. We offer competitive pay and benefits, wellness programs for you and your family, and career development opportunities to advance your professional goals. As a PMA professional, you will be empowered to make timely and effective decisions and significant daily contributions to complex facets of project delivery. Join a team that has achieved a world-class reputation in the construction industry and has been voted a “Best Place to Work.” PMA offers competitive wages and comprehensive benefits, including medical, prescription, dental, vision, time off with pay, 401(k) with company match, life, disability, and professional development reimbursement for qualifying employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), disability, national origin, or any other characteristic protected by applicable laws, regulations, and ordinances. Qualified female and minority applicants are encouraged to apply. EOE, including persons with disabilities and veterans. VEVRAA federal contractor.

Posted 1 week ago

One Medical logo
One MedicalHoboken, NJ
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. Employment type: Full time What you’ll be working on: Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits Treating patients in-office or in testing centers as well as conducting occasional tele-health visits Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams Utilization of your specific clinical training and opportunities to perform in-office procedures Education, licenses, and experiences required for this role: Enrolled in, or have completed a Family Medicine or Internal Medicine/Pediatric residency program Practiced at least 2 of the last 5 years in an outpatient primary care setting Board Certified in Internal or Family Medicine, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date State licensed in New Jersey, obtained before your One Medical start date One Medical providers also demonstrate: A passion for human-centered primary care The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time role based in Hoboken, NJ. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program- Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs- Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance- One Medical pays 100% of the cost of Basic Life Insurance Disability insurance- One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance- Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription- An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds- Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Posted 30+ days ago

One Medical logo
One MedicalHoboken, NJ
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. Employment type: Full time What you’ll be working on: Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits Treating patients in-office or in testing centers as well as conducting occasional tele-health visits Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams Utilization of your specific clinical training and opportunities to perform in-office procedures Education, licenses, and experiences required for this role: Completed an accredited FNP or PA program with a national certification In the past 5 years, practiced as an Advanced Practitioner for at least: 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 1 year in an outpatient primary care setting seeing patients of all ages (0+), coupled with either a 1 year primary care fellowship or 1+ year in an urgent care setting seeing patients of all ages (0+) State licensed in New Jersey, obtained by your One Medical start date One Medical providers also demonstrate: A passion for human-centered primary care The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time role based in Hoboken, NJ One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program- Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs- Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance- One Medical pays 100% of the cost of Basic Life Insurance Disability insurance- One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance- Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription- An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds- Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Posted 30+ days ago

Rowan logo
RowanShort Hills, NJ
At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! What you’ll do: Customer Service: Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session. Ensure customer's safety and comfort and smooth flow of customer care. Provide confident, clear, and professional communication with clients throughout their entire piercing experience. Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience. Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being. Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice. Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards. Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety. Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support: Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere. Flexibility to fill shifts as needed. May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions. Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them. Inventory and Supplies: Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs. Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments. Studio Operations: Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience. Sales: Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales. Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing. Reporting and Communication: Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently. What you bring to the table: Required Certifications: Active RN or LPN/LVN License. Professional and engaging customer care approach. Warm, friendly, team player with an entrepreneurial spirit. Excited to create celebratory, memorable experiences for our customers. Skilled in providing both technical and non-technical information to customers and community members. Interest in working in a retail environment with sales goals. Obsessive attention to detail. Availability to work a flexible schedule, including during peak times such as holidays and weekends. Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus. Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer. Nurse Benefits & Perks: Compensation: $28 per hour + 100% of earned tips! Nurses typically earn an additional $25 per hour in tips once fully trained! Tips aren’t guaranteed and can vary by location. Ongoing training and career pathways to grow your nursing career at Rowan. Paid accrued Vacation and Sick Time for full-time employees. Medical/Dental/Vision Health Plans for full time employees. Employee Assistance Program (EAP) Resources. 401k and Roth IRA Plans. Generous employee discounts on our amazing products and services! Team Member Referral Bonus plan for Studio positions. Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. Check us out on CNBC's How I Made It Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com) How Rowan Has Created a New Pathway for Nurses Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply! Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).

Posted 1 day ago

W logo
Wachter, Inc. MT Laurel, NJ
Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! Wachter is currently accepting resumes for a Low Voltage Operations Manager in the Denver area. The Low Voltage Operations Manager is responsible for organizing and coordinating office operations and procedures in order to ensure effectiveness and efficiency. Ideal candidate will have 3-5 years combined experience (Field, Project Management, Sales) in the local Structured Cabling/Technology market, along with extensive local business contacts and relationships. We seek self-motivated and reliable candidates who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees. Benefits Package: Company Paid! Medical, Dental, Prescription & Vision Benefits Life, AD&D, and LTD insurance Paid Vacation and Holidays MD Live & TriaHealth Company-Matched 401K and IRA Retirement Savings ESSENTIAL DUTIES AND RESPONSIBILITIES WILL CONSIST OF BUT ARE NOT LIMITED TO: Sales / Business Development: Have a database of potential local customers. Build relationships with the local manufacturers and distributors. Have a business development background and the ability to on-board new business. Able to grow your business year over year. Knowledge of the local chamber of commerce and business associations. Well connected within the community. Operations: Lead, coach, and manage PM team and technicians. Manage warehouse inventory, tools, and fleet vehicles. Assist in hiring process of field and office resources. Employee training, coaching, and annual evaluations. Oversee process of time-sheets and expense report submittals and approvals. Adhere to all required project safety requirements as set forth by Wachter and OSHA and ensure that managers and technicians are abiding as well. Maintain Wachter's high standard of quality and professionalism with regards to workmanship, customer relations, coworkers, behavior and appearance. Manage/approve vendor invoices through internal workflow process. Work closely with other offices/ Pre-con/Solutions Design Team on project costing for bids, approvals for vendor agreements, etc. P&L Responsibilities including monthly forecasting and explanation of financials in monthly meeting, meeting profit quotas, and assisting in accounts receivable collection duties as needed. Assist with PM, Service Delivery and Quality Control issues. Thorough knowledge of all Project Management Duties Job Requirements: College education / degree highly desirable (minimum HS Diploma or GED required). Highly proficient with use of personal computer, including email, spreadsheets and database Microsoft Office programs. Excellent written and verbal communications skills. Strong attention to detail, organizational and follow-up skills. Strong General and Project Management skills and experience. Excellent new business development skills. Expert Knowledge of PM and QM processes. Based on experience and qualifications. Closing from Default - All locations About: Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful. We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries. Follow us on Facebook , Instagram , Twitter , and LinkedIn . We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Posted 30+ days ago

W logo
Wachter, Inc. MT Laurel, NJ
Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! Wachter is accepting applications for a Customer Service Operator to join our growing, fast-paced call center operating 24 hours a day, 365 days a year ONSITE at the Mt. Laurel, NJ. In this role, you will support participating businesses Nationwide utilizing the StaffSafe system to ensure the welfare of staff and customers. WE ARE NEEDING TO HIRE FOR THE FOLLOWING PART-TIME SHIFTS:* * SHIFT A: Fri 10p-7a Sat 10p-7a SHIFT B: Sat 7p-7a Mon 6a-6p SHIFT C: Sat 9a-3p Sun 9a-9pTues 6a-1p As a Safety Response Specialist, you will be fielding Inbound calls from staff at participating businesses Nationwide when they feel their safety and/or that of their patrons is at risk and work to de-escalate the situation at hand. We are committed to providing exceptional care and support to staff members of participating businesses when in need. As a key member of our Team, you will play a vital role in ensuring the well-being and safety of our clients in emergency situations and work to resume safe & normal operation of the business as quickly as possible. RESPONSIBILITIES: Field LIVE assistance calls from participating clients Nationwide De-escalate conflicts and provide reassurance Contact local Emergency Service, as necessary Data entry Monitoring of CC-TV REQUIREMENTS: Applicant must be 18 years of age or older. Be able to pass standard background checks & drug testing Possess strong & effective written & verbal communication skills, problem-solving skills, and attention to detail Well-spoken Ability to multi-task while remaining neutral, calm, & focused under pressure Possess a High School diploma or equivalent 2+ years of experience in a Customer Service-related job field/environment Ability to effectively work in office effectively in a team environment Ability to take overtime, if needed Benefits Package: Company Paid! Medical, Dental, Prescription & Vision Benefits Life, AD&D, and LTD insurance Paid Vacation and Holidays Teladoc & TriHealth Company-Matched 401(k) About: Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful. We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries. Follow us on Facebook , Instagram , Twitter , and LinkedIn . We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Posted 3 days ago

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ABM.ComCamden, NJ
JOB SUMMARY: *NJ Black Seal License highly preferred* The Operations Manager (OM) is responsible for the overall supervision and oversight of the entire Facilities department that serves base building functions. These duties include, but are not limited to the installation, repair & maintenance and documentation of base building systems and equipment. A major emphasis is paced on the oversight and upkeep of the grounds, infrastructure and all applicable HVAC equipment, (fans, pumps, heat exchangers, cooling towers, building automation system, etc.), plumbing systems, and electrical systems. The OM will ensure that the upkeep will be in the best manner possible for the safety and health of all concerned, and will coordinate these activities as needed. The OM is responsible for the implementation and documentation of site safety plans, training plans (both owner and ABM required training) and all owner and ABM operational standards and guidelines to the staff (including but not limited to owner approved standard operating procedures). The OM will be responsible for regular site inspections to the various properties within the portfolio to maintain client / ABM standards and perform quality assurance checks on team and vendor work. REPRESENTATIVE FUNCTIONS OR DUTIES: The OM provides supervision and is responsible for the implementation of all preventative maintenance and repair operations at the facility; this includes, ensuring the proper distribution of work order, both preventive and corrective, coordinating emergency repairs in accordance to priority and the abilities of assigned personnel. Provides technical advice, encouragement and instruction to subordinates in such areas as electric systems, mechanical systems, plumbing systems, and safety procedures. The OM will perform regular equipment/facility inspections, noting equipment condition, insuring that proper maintenance is being performed in accordance with owner and ABM standards. He is responsible for the implementation of the quality assurance program for all work performed by the department. The OM is expected to work with the owner to create various facility programs. These programs range from inspections of tenant construction projects to creating and implementing a cohesive ‘Emergency Response Plan’ for the building. The OM will formulate, recommend and implement polices and procedures that will improve the overall operation of the entire facility. This includes developing a plan with procedures for controlling, labeling, recording estimated life expectancy, maintenance of all capital and non‑capital equipment within the facility. This plan should include recommendations of equipment purchases to replace obsolete equipment; as well as providing assistance in formulating long‑range equipment replacement requirements. This plan will also include the inspection of work performed by the ABM staff as well as inspection of work performed by outside contractors. There will be constant evaluation of this plan to ensure that the building is operating as efficiently as possible; whether relating to man power or utilities. The OM will assist the owner in the development of the annual operating and capital budget. The OM will also be responsible for ensuring that all facility related expenditures (repairs, supplies, etc.) stay within this budget. The OM will communicate ABM and owner policies and procedures; discuss job and employee concerns with supervisors and employees. The OM will solicit feedback from all ABM employees on ways to improve the operations and maintenance of the building; and then share this feedback with the owner. The OM will encourage and foster the development of good working habits and attitudes for improved performance. Direct, train, evaluate and counsel all engineering personnel. Any and all union related complaints and issues will be immediately reported to ABM Management. Administrative tasks include ensuring the weekly forecast is complete and accurate, ensure the completion and subsequent sign-off of overtime request forms, ensure that supply order requests are completed and submitted to owner in a timely fashion. OM will also provide approval for employee timecards through ABM Engineering systems and provide annual staff performance reviews and ensure staff is trained on ABM Engineering Safety Training, Able Engineering Policies and any applicable Site specific policies and Stand Operating Procedures. Responsibilities Responsibilities include, but are not limited to the following: Supporting and following ABM Engineering Services operational policies and standards. Supporting and following ABM Engineering Services safety program. Performing related duties as required Reporting to and collaborating with the owner of the facility all pertinent issues and concerns. Work with management on plant related and tenant related issues. Sets and maintains a professional work environment with staff. Assures good communication Ensure standards of service and commitment Ensure compliance with safe practices and standards Develop goals for department, staff and self. Builds morale and a team approach. Complies with employment laws and Able Engineering Services employment practices.

Posted 30+ days ago

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ABM.ComNewark, NJ
Under the supervision of Chief and/or Assistant Chief Engineer, the Maintenance Mechanic will perform functions and duties that do not require the expertise of a Stationary Engineer. The Maintenance Mechanic supports the implementation and documentation of site safety plans and all Able Engineering Services’ operational standards and guidelines as well as site specific standards, policies and procedures relating to the engineering department. REPRESENTATIVE FUNCTIONS OR DUTIES: Maintains and cleans mechanical, electrical and shop areas. Coordinates parts, supplies, and equipment from local vendors and inventory. Performs simple procedures and tasks and other routine maintenance duties. Performs miscellaneous tasks as assigned by the Chief Engineer and Assistant Chief Engineer. Fosters a work environment that promotes energy conservation and continuous improvement of engineering functions. As appropriate, records all pertinent data in building logbooks and makes all appropriate daily entries. Process administrative paperwork in accordance to departmental policies and procedures. Actively functions as a team member. Demonstrates commitment to quality of service. Complies with Able Engineering Services and facility policies and procedures. Complies and participates with Able Engineering Services safety program. Complies and participates in facility specific safety program. Maintains regular attendance in the workplace. Provides highest quality of service to the tenants, staff and visitors at the facility. Participates in regular required communication with Chief Engineer, Assistant Chief Engineer, management, tenants and other staff. SKILLS / EDUCATION / EXPERIENCE: Experience that is commensurate with the specific facility for the position of General Maintenance. Computer skills at a level to interact with building and Able Engineering Services’ computerized systems in place. Certification meeting OSHA ACM awareness training requirements as required. Working knowledge of energy conservation strategies (energy saving lighting, etc.). Pay: $ 46.66 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Posted 2 weeks ago

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ABM.ComNewark, NJ
Under the supervision of Chief Engineer and/or Assistant Chief Engineer, the Engineer is responsible for maintenance and repairs to the buildings and grounds, related fixed and portable equipment and installation, while establishing a safe environment for the facility. The Engineer supports the implementation and documentation of site safety plans and all Able Engineering Services operational standards and guidelines as well as site specific standards, policies and procedures relating to the engineering department. REPRESENTATIVE FUNCTIONS OR DUTIES: Maintains and performs repairs to buildings, utilities, grounds and equipment. Optimize the repair and maintenance of HVAC, electrical and plumbing equipment and systems. Uses and helps provide best practices to troubleshoot and repair equipment and system problems so that problems are resolved in the most efficient and effective manner. Maintains continuous operations of equipment by troubleshooting and repairing. Provide hands-on training and collaboration to other engineering team members. Fosters a work environment that promotes energy conservation and continuous improvement of engineering functions. Records all pertinent data in building logbooks and makes all appropriate daily entries. Conducts utility and equipment tests. Records pertinent data on all equipment in accordance with federal, state, and local codes and requirements. Process administrative paperwork in accordance to departmental policies and procedures. Stay abreast of the latest technology as related to building systems and equipment and emergency response regarding fire and life safety. Actively functions as a team member. Demonstrates commitment to quality of service. Complies with Able Engineering Services and facilities’ policies and procedures. Complies and participates with Able Engineering Services safety program. Complies and participates in facility specific safety program. Maintains regular attendance in the workplace. Provides highest quality of service to the tenants, staff and visitors at the facility. Participate in regular required communication with Chief Engineer, Assistant Chief Engineer, management, tenants and other staff. SKILLS / EDUCATION / EXPERIENCE: Experience that is commensurate with the specific facility for the position of Engineer. Ability to read and interpret blueprints. As required, highest-level relevant state/local license for Stationary Engineer and/or HVAC, plus universal level refrigerant recovery license. Computer skills and building automation systems experience required. Certification meeting OSHA ACM awareness training requirements as required. Working knowledge of energy conservation required, formal training preferred. Pay: $ 50.29 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Posted 2 weeks ago

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ABM.ComNewark, NJ
Under the supervision of Chief Engineer, the Assistant Chief Engineer directs the activities of engineering staff and associated service contractors required to provide maintenance of the buildings, grounds, and related fixed and portable equipment, minor construction, and equipment installation. The Assistant Chief Engineer is responsible for supporting the implementation and documentation of site safety plans and all Able Engineering Services’ operational standards and guidelines, as well as site specific standards, policies and procedures relating to the engineering department. REPRESENTATIVE FUNCTIONS OR DUTIES: Provides management for engineering staff at the direction of the Chief Engineer. Performs and administers the necessary preventive maintenance and operations work orders as well as provides applicable quality assurance inspections. Reports and collaborates with Chief Engineer on status and findings. Recommends improvements to the program and implements as directed. Provides hands-on and classroom training for engineering staff and promotes an environment of learning and development. Provides and manages stock levels on all engineering equipment and parts. Schedule all activities of the Stationary Engineers and inspects work performed and materials used. Evaluates all work orders and assess priorities and distribute them to responsible staff for action, monitor progress, and adjust resources to accommodate emergency maintenance requests. Reviews incomplete work orders and informs requestor of schedule changes. Provide regular reports to the Chief Engineer regarding any scheduled work delayed for parts, emergencies, or other reasons. Schedule engineers for regular workdays, holidays, and vacation relief. Prepares labor and material purchase requisitions and distributes for approval. Maintain self-improvement program and keep abreast of new equipment, standards, codes, maintenance procedures and emergency response regarding hazardous materials. Consistently maintain appearance that is appropriate, safe, and in accordance with Able Engineering Services standards. Always display clean and visible identification. Demonstrates commitment to quality of service. Complies with Able Engineering Services and site-specific policies and procedures. Maintains regular attendance in the workplace. Maintain building as-built drawings. Read, interpret, and understand. Perform related duties as required. Assist in planning and forecasting 5-year plans. Report to management of the facility related issues. Works with management on plant related and tenant related issues. Develop, maintain and update the preventive maintenance program to comply with Able Engineering Services, industry standards and site-specific requirements. Set and maintain a professional work environment with staff. Assure good communication. Ensure standards of service and commitment. Ensure compliance with safe practices and standards. Develop goals for department, staff and self. Build morale and a team approach. Compliance with employment laws. Support growth opportunities and potential. SKILLS / EDUCATION / EXPERIENCE: Experience that is commensurate with the specific facility for the position of Assistant Chief Engineer. Prefer 3+ years progressive operations experience. Strong employee relation skills, coaching skills and training skills. As required, highest-level relevant state/local license for stationary engineer and/or HVAC, plus universal level refrigerant recovery license. BOMA accredited courses desirable. Preferred: High-rise Fire Safety Director, Haz-Mat Certification, Indoor Air Quality Certification, LEED Certification. Strong oral and written communication skills. Ability to work with MS Word, Excel, and Outlook. Computer skills and building automation systems experience required. Certification meeting OSHA ACM awareness training requirements as required. Working knowledge of energy conservation required, formal training preferred. Pay: $ 53.22 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Posted 2 weeks ago

TerrAscend logo
TerrAscendBoonton, NJ
At TerrAscend, we don’t just grow cannabis — we grow possibility. Whether it's cultivating top-tier flower, supporting patients with trusted therapies, or crafting premium products for adult use, we’re here to elevate lives. As a trailblazer in the cannabis industry, our roots run deep and our sights are set high. If you're ready to shape the future of cannabis with a team that believes in quality, care, and community — let’s grow together. Post-Harvest Technicians are responsible for preparing medical cannabis products for distribution within our Trimming and Packaging Departments at TerrAscend. Hours are: M-F 3pm - 11:30pm Responsibilities Creation and packaging of medical Cannabis Flower and Pre-Roll products Work in a quick and efficient manner and strives to consistently increase productivity Demonstrate accuracy and thoroughness to improve and promote quality Trimming/manicuring and packaging of cannabis flower continuously for shifts of up to 10 hours in an efficient and quality-focused manner Thoroughly clean and maintain equipment, hand tools, containers, materials, supplies, and work areas, in accordance with the relevant SOPs Responsible for maintaining the organization and cleanliness of the trimming / packaging room while performing alt duties Maintaining quality control by visually inspecting cannabis during the trim and packaging process Adhering to production schedules Weighing and processing waste material in accordance with state regulations and company policies and procedures Packaging flower and pre-rolls Labeling and recording inventory data Assist with the harvest and curing process of medical cannabis, as needed Ensure daily compliance with policies and procedures including but not limited to; state compliance, security protocols, access protocols Other duties as assigned Qualifications and Education Requirements: Basic knowledge and familiarity with Cannabis Familiarity with warehouse procedures Must have accountability, proactive behavior, and strong attention to detail High levelof integrity High School Diploma or equivalent; 1 year experience preferred Must be 21 years of age and willing to submit to and pass a comprehensive background check Ability to maintain regular, punctual attendance Physical Requirements: Ability to use repetitive use of hands, wrists and forearms Ability to stand on feet or sit for extended periods of time Requires eye-hand coordination and manual dexterity sufficient to meet job and operate equipment requirements Ability to twist, turn, bend, stand and walk as required to perform the duties associated with the role Ability to lift/move up to 50 or more pounds and regularly move up to 50 pounds. Work Environment: There is moderate/high noise level in the Trim room. Protective hearing equipment is provided and required in that room. The employee is frequently exposed to an environment of herbal aromas, natural chemical fumes, airborne particles, and may be exposed to wet and/or humid conditions. Employee has regular exposure to conditions such as dust and particles that affect the respiratory system, eyes, or the skin, depending on department job assignments. Personal Protective Equipment (PPE) is provides for employees to utitlize. The physical demands, work environment factors, and mental functions described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please contact your HR representative for more information. #ENGHP Perks Rolled Just for You (for Benefits-Eligible Roles) - Comprehensive Health Coverage – Medical, dental, vision, and prescription plans available for employees and their dependents. - Mental Health & Wellness Support – Access to the AI-powered Sabender platform, confidential counseling and life coaching through PAS, nutrition coaching, and discounts at Husk Fitness . - Flexible Paid Time Off (PTO) – Generous PTO to support work–life balance (availability may vary by state—ask your recruiter for details). - Employee Assistance Program (EAP) – Free, confidential support for mental health, financial planning, legal matters, and more. - Paid Parental Leave – Dedicated time to rest, recharge, and care for your growing family. - 401(k) with Company Match – Save for the future with a 4% company match and immediate vesting. - Pet Insurance – Affordable coverage options to keep your pets healthy. - Employee Discounts – Exclusive savings at any of TerrAscend’s 39+ dispensary locations. - Recognition Program – Earn points through peer-to-peer recognition and redeem for Amazon rewards or gift cards. - Disability & Life Insurance – Company-paid protection for life’s unexpected moments. Environmental Factors: This position requires working in an environment that has a high amount of plant matter and pollen. Areas of the facility reach high/low temperatures with high humidity levels. Employees may have exposure to conditions such as dust, plant matter, and particles that affect the respiratory system, eyes, or skin, depending on department job assignments. Employees are required to wear protective gear and have the option to wear eye and ear protection. Certain areas of the facility use harsh chemicals for cleaning such as bleach and can have repetitive movements. Employees should be comfortable and capable of working under all of the above conditions. Physical Requirements: - Able to push, pull, lift, or move a minimum of 50lbs - Capable of sitting, standing kneeling, bending, squatting, and/or walking for extended periods of time - Capable of using hands and fingers to touch, handle, feel and pick - Ability to work with hazardous chemicals (butane, propane, etc.) following strict safety guidelines - Utilize chemicals (such as bleach) to clean and maintain facility/equipment - Must wear PPE (clothing protection), close-toed non-slip shoes, and optional ear/eye protection Background Check Requirement As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. EEO Statement At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants. TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers. Disclaimer This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. Esta Organización Participa en E-Verify. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU .. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS. Statement on External Recruiting Agencies TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.

Posted 3 weeks ago

TerrAscend logo
TerrAscendBoonton, NJ
At TerrAscend, we don’t just grow cannabis — we grow possibility. Whether it's cultivating top-tier flower, supporting patients with trusted therapies, or crafting premium products for adult use, we’re here to elevate lives. As a trailblazer in the cannabis industry, our roots run deep and our sights are set high. If you're ready to shape the future of cannabis with a team that believes in quality, care, and community — let’s grow together. Sound like weed be a good fit? Here’s where you come in. The Edibles Production Technician will assist with the manufacturing process of gummy edible products for TerrAscend. Where you’ll be planted This position will be on-site at our Boonton, NJ facility. Schedule: Monday - Friday 3PM-11:30PM To be blunt, this role will be about (Responsibilities): The Edibles Production Technician will perform critical tasks to ensure that the company's regulated cannabis infused products are produced in a timely, high quality, and compliant manner. The person in this role needs to have strong attention to detail, follow direction well, maintain consistency across large volumes of products, and be an adaptable team player Operate, clean, and maintain all equipment and kitchen area Complete production orders with consistency and quality while maintaining reasonable speed Keep accurate records at all steps to maintain quality and control of regulated product Awareness and adherence to GMP, Food Safety, and QA regulations Strict adherence to department SOPs and recipes Maintain proper PPE and hygiene Implementation of new systems and processes related to edibles products Requires the ability to sit or stand for 10 hours per day and requires consistent hand eye coordination and excellent hand dexterity. Must be able to bend, lift and stoop continuously Perform other duties as assigned. To be successful in this role we know you’ll need (Requirements): Self-motivated to learn and improve. Strong mathematical skills with ability to add, subtract, multiply, and divide various units of measure. Ability to work effectively in a fast paced, team environment. High stress tolerance, adaptable, ability to work in an ever-changing environment, flexible Effectively communicate in English, both written and verbal. Capable of sitting, standing, kneeling, bending, squatting and/or walking for extended periods. Ability to push, pull, or lift a minimum of 50 lbs. Ability to read, interpret, and apply information obtained from manuals, data sheets, or other documents. Culinary background and experience, strongly preferred. Must be and remain compliant with any and all company regulations. High School education or equivalent Experience working in a GMP manufacturing or laboratory environment is preferred. Experience in the medical marijuana/cannabis industry is preferred but not required. Perks Rolled Just for You (for Benefits-Eligible Roles) - Comprehensive Health Coverage – Medical, dental, vision, and prescription plans available for employees and their dependents. - Mental Health & Wellness Support – Access to the AI-powered Sabender platform, confidential counseling and life coaching through PAS, nutrition coaching, and discounts at Husk Fitness . - Flexible Paid Time Off (PTO) – Generous PTO to support work–life balance (availability may vary by state—ask your recruiter for details). - Employee Assistance Program (EAP) – Free, confidential support for mental health, financial planning, legal matters, and more. - Paid Parental Leave – Dedicated time to rest, recharge, and care for your growing family. - 401(k) with Company Match – Save for the future with a 4% company match and immediate vesting. - Pet Insurance – Affordable coverage options to keep your pets healthy. - Employee Discounts – Exclusive savings at any of TerrAscend’s 39+ dispensary locations. - Recognition Program – Earn points through peer-to-peer recognition and redeem for Amazon rewards or gift cards. - Disability & Life Insurance – Company-paid protection for life’s unexpected moments. Environmental Factors: This position requires working in an environment that has a high amount of plant matter and pollen. Areas of the facility reach high/low temperatures with high humidity levels. Employees may have exposure to conditions such as dust, plant matter, and particles that affect the respiratory system, eyes, or skin, depending on department job assignments. Employees are required to wear protective gear and have the option to wear eye and ear protection. Certain areas of the facility use harsh chemicals for cleaning such as bleach and can have repetitive movements. Employees should be comfortable and capable of working under all of the above conditions. Physical Requirements: - Able to push, pull, lift, or move a minimum of 50lbs - Capable of sitting, standing kneeling, bending, squatting, and/or walking for extended periods of time - Capable of using hands and fingers to touch, handle, feel and pick - Ability to work with hazardous chemicals (butane, propane, etc.) following strict safety guidelines - Utilize chemicals (such as bleach) to clean and maintain facility/equipment - Must wear PPE (clothing protection), close-toed non-slip shoes, and optional ear/eye protection Background Check Requirement As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. EEO Statement At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants. TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers. Disclaimer This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. Esta Organización Participa en E-Verify. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU .. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS. Statement on External Recruiting Agencies TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.

Posted 1 week ago

TerrAscend logo
TerrAscendBoonton, NJ
At TerrAscend, we don’t just grow cannabis — we grow possibility. Whether it's cultivating top-tier flower, supporting patients with trusted therapies, or crafting premium products for adult use, we’re here to elevate lives. As a trailblazer in the cannabis industry, our roots run deep and our sights are set high. If you're ready to shape the future of cannabis with a team that believes in quality, care, and community — let’s grow together. Sound like weed be a good fit? Here’s where you come in. Our next Full-Time Greenhouse Cultivation Technician will be a key player in executing crop production tasks in a manner that follows the company’s Standard Operating Procedures for outdoor cultivation. Cultivators carry out the day-to-day assignments and tasks associated with the Cannabis crop production cycle. Where you’ll be planted This position will be on-site at our Boonton, NJ facility. Job Duties and Responsibilities: Adhere to daily maintenance of all plants. Transplanting, watering & pruning of plants Verify labels are placed properly with coordinating plant Able to push, pull or lift a minimum of 50 lbs. Capable of sitting, standing, bending, squatting and/or walking for long hours at a time Capable of working in humid, or hot conditions. Work all shifts as needed Ensure good communication between team members Perform other duties as needed/or required. Qualifications and Experience: Comfortable working in an environment with extreme temperatures Self-motivated to learn and improve Able to work effectively Can maintain a positive attitude Horticulture experience preferred but not necessary Ability to execute techniques accurately and consistently Good documentation, inventory, and organizational skills Ability to keep to a tight schedule Ability to maintain excellent punctuality and attendance Strong verbal and written communication skills High School Diploma or GED equivalent is required Applicant must meet all state requirements Perks Rolled Just for You (for Benefits-Eligible Roles) - Comprehensive Health Coverage – Medical, dental, vision, and prescription plans available for employees and their dependents. - Mental Health & Wellness Support – Access to the AI-powered Sabender platform, confidential counseling and life coaching through PAS, nutrition coaching, and discounts at Husk Fitness . - Flexible Paid Time Off (PTO) – Generous PTO to support work–life balance (availability may vary by state—ask your recruiter for details). - Employee Assistance Program (EAP) – Free, confidential support for mental health, financial planning, legal matters, and more. - Paid Parental Leave – Dedicated time to rest, recharge, and care for your growing family. - 401(k) with Company Match – Save for the future with a 4% company match and immediate vesting. - Pet Insurance – Affordable coverage options to keep your pets healthy. - Employee Discounts – Exclusive savings at any of TerrAscend’s 39+ dispensary locations. - Recognition Program – Earn points through peer-to-peer recognition and redeem for Amazon rewards or gift cards. - Disability & Life Insurance – Company-paid protection for life’s unexpected moments. Environmental Factors: This position requires working in an environment that has a high amount of plant matter and pollen. Areas of the facility reach high/low temperatures with high humidity levels. Employees may have exposure to conditions such as dust, plant matter, and particles that affect the respiratory system, eyes, or skin, depending on department job assignments. Employees are required to wear protective gear and have the option to wear eye and ear protection. Certain areas of the facility use harsh chemicals for cleaning such as bleach and can have repetitive movements. Employees should be comfortable and capable of working under all of the above conditions. Physical Requirements: - Able to push, pull, lift, or move a minimum of 50lbs - Capable of sitting, standing kneeling, bending, squatting, and/or walking for extended periods of time - Capable of using hands and fingers to touch, handle, feel and pick - Ability to work with hazardous chemicals (butane, propane, etc.) following strict safety guidelines - Utilize chemicals (such as bleach) to clean and maintain facility/equipment - Must wear PPE (clothing protection), close-toed non-slip shoes, and optional ear/eye protection Background Check Requirement As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. EEO Statement At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants. TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers. Disclaimer This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. Esta Organización Participa en E-Verify. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU .. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS. Statement on External Recruiting Agencies TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.

Posted 30+ days ago

Insomnia Cookies logo
Insomnia CookiesJersey City, NJ
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Delivery Drivers for our brand new Jersey City, NJ location! This new store opening will be located on Bay street! As a Delivery Driver, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery! You give the word “Delivery” a whole new meaning by delivering the Cookie Magic to our fans wherever they are. Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values SOME OUR SWEET DELIVERY DRIVER PERKS: - Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) · Small but busy delivery zone · Paid vacation and sick time off · Flexible part-time work schedules · Pet insurance for your furry loved ones · Ability to enroll in our nationwide GasBuddy discounted fuel program · Ability to enroll in our nationwide Jiffy Lube car maintenance program · Job stability with a rapidly growing and reputable company · Achievable growth/promotion opportunities · FREE cookies with every shift! WHAT WILL I DO AS A DELIVERY DRIVER? · Check orders for quality and accuracy before they leave the store. · Deliver our cookies, milk and ice cream to our loyal fan base, in a timely and safe fashion. · Provide quality customer service through positive and professional interaction with customers whether in-person or by phone. · Use Insomnia’s delivery app to approved company standards and provide accurate status updates to customers. DESIRED SKILLS/EXPERIENCE: · Excellent time management and organizational skills · Knowledge of the 2-mile radius surrounding the store is a plus! · Must have your own car, license, valid registration, and valid insurance · Must be able to pass a motor vehicles background check · Must have a smartphone with data plan · Must be legally eligible to work in the United States · Must be 18 years or older to be employed

Posted 30+ days ago

Insomnia Cookies logo
Insomnia CookiesWestfield, NJ
Insomnia Cookies is expanding and looking for strong management to lead the team at the brand new opening Westfield, NJ location. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success! Comp & Sweet Position Perks: · Competitive base salary + quarterly bonus compensation package. · $50.00 per month cellphone data plan stipend. · Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans. · 401K with contribution match. · 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave. · Enrollment in our Cookie College learning/training platform. · FREE cookies, awesome swag and so much more! Job Duties & Position Focus: · Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers. · Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team. · Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members. · Manage and audit inventory to maintain proper controls. · Create and execute fun, local marketing drops. · Create and drive in-store recognition programs/contests. What we seek: · 3+ years of management/leadership experience in a restaurant or retail establishment · Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) · Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business · An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests · A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System · Familiarity with using commercial convection ovens - a plus About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What’s Possible "!

Posted 2 weeks ago

Insomnia Cookies logo
Insomnia CookiesMarlton, NJ
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Delivery Drivers for our brand new Marlton, NJ location! This new store opening will be located at 500 Route 73 S, Suite D15, Marlton, NJ 08053 ! As a Delivery Driver, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery! You give the word “Delivery” a whole new meaning by delivering the Cookie Magic to our fans wherever they are. Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values SOME OUR SWEET DELIVERY DRIVER PERKS: - Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) · Small but busy delivery zone · Paid vacation and sick time off · Flexible part-time work schedules · Pet insurance for your furry loved ones · Ability to enroll in our nationwide GasBuddy discounted fuel program · Ability to enroll in our nationwide Jiffy Lube car maintenance program · Job stability with a rapidly growing and reputable company · Achievable growth/promotion opportunities · FREE cookies with every shift! WHAT WILL I DO AS A DELIVERY DRIVER? · Check orders for quality and accuracy before they leave the store. · Deliver our cookies, milk and ice cream to our loyal fan base, in a timely and safe fashion. · Provide quality customer service through positive and professional interaction with customers whether in-person or by phone. · Use Insomnia’s delivery app to approved company standards and provide accurate status updates to customers. DESIRED SKILLS/EXPERIENCE: · Excellent time management and organizational skills · Knowledge of the 2-mile radius surrounding the store is a plus! · Must have your own car, license, valid registration, and valid insurance · Must be able to pass a motor vehicles background check · Must have a smartphone with data plan · Must be legally eligible to work in the United States · Must be 18 years or older to be employed

Posted 2 weeks ago

Insomnia Cookies logo
Insomnia CookiesMontclair, NJ
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Shift Leaders for our brand new Montclair, NJ location! This new store opening will be located at 332 Bloomfield Ave, Montclair, NJ 07042! As a Shift Leader with Insomnia Cookies you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store! Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values SOME OUR SWEET SHIFT LEADER PERKS: Flexible part-time work schedules Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) Paid vacation and sick time off Interactive training & mentorship Pet insurance for your furry loved ones Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment Employee discount and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER? Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team Support and work alongside the Cookie Crew Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE: At least 1 year of working experience in a customer service focused role Point of Sale systems experience Outstanding communication, time management, and people skills Outgoing/friendly/patient demeanor Detail focused and results-oriented Ability to lead-by-example and motivate others Ability to lift up to 40 lbs. Legally eligible to work in the United States Must be 18 years or older to be employed

Posted 1 week ago

Nimble Robotics logo

Head of Customer Experience

Nimble RoboticsBurlington, NJ

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Job Description

About Nimble
Nimble is a robotics and AI company inventing and scaling autonomous logistics with intelligent robots to enable fast, efficient, and sustainable commerce. We’re developing generalized robot intelligence and building general-purpose mobile manipulator robots, the first in the world capable of performing all core warehouse functions. We've recently closed a $106M Series C funding round at a $1 billion valuation and we're continuing to grow our all-star team.
Our mission is to empower and inspire mankind to accomplish legendary feats by inventing robots that liberate us from the menial.
Our long-term vision is to invent the Autonomous Supply Chain – everything from the inside of factories and warehouses to your front door – using next-gen intelligent robotics to deliver faster, more efficient, and more sustainable commerce.
We were founded from the AI labs at Stanford and Carnegie Mellon. We’re backed by the World’s most prestigious investors and Nimble’s Board of Directors includes AI and robotics legends like like Marc Raibert (Founder of Boston Dynamics), Fei-Fei Li (Chief Scientist of AI at Google, Director of Stanford’s AI lab), and Sebastian Thrun (Founder of Google X, Waymo, Kitty Hawk, and Udacity)! 
Join us to leave your mark on the future of robotics, AI, and logistics!
Link: Introducing Nimble – Intelligent Fulfillment Robots at Scale
Why Join Nimble?
At Nimble, we are committed to building legendary products, a legendary team, and a legendary legacy. Join us and become part of an ambitious, humble, and resourceful culture where your work will leave a lasting impact on the future of robotics and commerce.
Nimble's Core Values:
Be relentlessly resourceful - Challenge the status quo. Make the impossible, possible. Do whatever it takes.
Be legendary - Be the best at whatever it is that you do. Leave your mark. Motivate and inspire others.
Be humble - Leave your ego behind. Have a growth mindset. Learn and improve yourself every day.
Be dependable - Take ownership and deliver. Be loyal to your team and Nimble's mission.
Overview
We are seeking a Head of Customer Experience with deep expertise in warehouse operations and a passion for continuous improvement. This role bridges three key areas: customer experience, warehouse execution, and system development.
The ideal candidate understands the flow of warehouse operations—from receiving and inventory management to order fulfillment and shipping—and uses that knowledge to deliver exceptional service to our customers. This role is responsible for investigating and resolving complex operational escalations that require deep analysis and cross-functional coordination. The ideal candidate can identify anomalies, uncover root causes, and implement improvements that strengthen accuracy, efficiency, and customer trust. 
This role partners closely with our Operations, Product, Sales and Engineering teams to enhance our Warehouse Management System (WMS), ensuring the system supports operational excellence and a seamless customer experience.
Key Responsibilities
- Lead the customer experience team in resolving escalated order, shipping, and fulfillment issues quickly and effectively.
- Develop and implement processes to proactively communicate with customers about order status, delays, or exceptions.
- Monitor customer feedback and identify recurring pain points to drive process or system improvements.
- Collaborate with sales, logistics, and warehouse teams to ensure end-to-end customer satisfaction.
- Communicate investigation outcomes, contributing factors, and follow-up actions to internal and external stakeholders.
Warehouse Operations Partnership
- Act as the liaison between customer success and warehouse operations aligning daily priorities and capacity with customer expectations.
- Analyze fulfillment performance and work with warehouse leadership to improve speed, accuracy, and quality.
- Participate in daily or weekly warehouse operations reviews to provide customer-centric insight and data on fulfillment quality and issue trends.
- Support training initiatives that improve coordination between customer success and operations teams.
Client Engagement
- Lead client calls, providing operational updates, ongoing and post-incident summaries, and continuous improvement overviews.
- Collaborate with the customer success team to ensure consistent messaging, clear expectations, and transparent reporting to clients.
- Prepare performance summaries or escalation readouts for recurring client check-ins or QBRs.
WMS & Product Collaboration
- Partner with the Product and Engineering teams to identify WMS improvement opportunities based on operational feedback.
- Define and prioritize feature requests and user stories that enhance system usability, data visibility, and fulfillment efficiency.
- Conduct UAT (User Acceptance Testing) for new WMS features or updates.
- Provide documentation and training for operations and customer service teams on new WMS capabilities.
- Translate business needs into clear technical requirements for developers and system administrators.
Qualifications
- 5–8 years in warehouse, logistics, or fulfillment environments, with at least 3 years in a supervisory or management role.
- Deep understanding of warehouse workflows (receiving, put-away, picking, packing, shipping, inventory control).
- Strong grasp of customer service best practices and KPI management.
- Hands-on experience with WMS and Customer Relationship Management (CRM) platforms (e.g., Manhattan, NetSuite, SAP, Salesforce, Zendesk, or custom systems).
- Ability to translate operational processes into system requirements.
- Data-driven approach using tools like Excel, PowerBI, Sigma
- Strong cross-functional collaboration (Ops, Tech, Product, and Customer teams)
- Excellent communication and analytical problem-solving
- Continuous improvement mindset (Lean or Kaizen experience a plus)
The above range is the salary range. This position will also receive generous equity!
Culture:
We embrace challenges and strive to make the impossible possible each day. We’re not in this to do what’s easy or to be mediocre. We want to create something legendary and leave our mark on the world. We’re ambitious, we’re gritty, we’re humble and we’re relentlessly resourceful in pursuit of our goals. If this sounds like you then you might be a great fit!
Press:
Link: Nimble Closes $106 Million Series C Funding Round, Scales Fully Autonomous Fulfillment with FedEx
Link: FedEx Announces Expansion of FedEx Fulfillment With Nimble Alliance
Nimble Robotics, Inc. is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the basis of race, color, religion, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, age, military or veteran status, or any other characteristic protected by applicable state, federal or local laws.
Nimble's Benefits
Paid Time Off
Enjoy the time you need to travel, rejuvenate, and connect with friends and family.
Health Insurance
Nimble provides medical, dental, and vision insurance through several premier plans and options to support you and your family.
Paid Parental Leave
Enjoy paid bonding time following a birth.
Commuter Benefits
Take the stress out of commuting with access to fully-paid parking spots. 
Referral Bonus
Get a cash bonus for any friend or colleagues that you refer to us that we end up hiring. 
401k
Contribute towards a 401k for retirement planning.
Equity
Be an owner in Nimble through our equity program

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