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Site: Wentworth-Douglass Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Job Title: Care Van Driver

Location: Wentworth-Douglass Hospital (WDH)

Department: Transportation Services

Summary

Responsible for providing safe, reliable, and courteous transportation services to patients and clients of Wentworth-Douglass Hospital. This role ensures timely arrivals and departures while maintaining a high standard of customer service and safety.

Does this position require Patient Care?

No

Schedule

This position offers a flexible schedule based on operational needs and employee preference. Shifts may vary, with start times as early as 7:00 AM. Typical shifts may include 7:00 AM - 3:30 PM, 8:00 AM - 4:30 PM, or later end times such as 5:00 PM or 5:30 PM, depending on the assigned route and daily transportation needs.

Essential Functions

Follow established Care Van schedules and coordinate effectively with staff regarding all transportation needs

Provide prompt, courteous, and compassionate assistance to clients during transport

Ensure safe operation of the vehicle at all times in accordance with hospital policies and traffic regulations

Maintain accurate vehicle mileage and service logs

Communicate any vehicle maintenance or safety concerns to the appropriate staff in a timely manner

Adhere to all safety protocols and respond appropriately in emergency situations

Support a positive patient and client experience through professional and respectful interactions

Qualifications

Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion- Various Issuers required Medical Examiner's Certificate for Fitness to Drive [C-DOTMED]- National Registry of Certified Medical Examiners required Personal Drivers License (New Hampshire)- New Hampshire Division of Motor Vehicles required Experience Patient Transportation Experience 1-2 years required Knowledge, Skills and Abilities- Ability to work independently and/or as a team member.- Excellent customer service skills.- Strong communication skills.- Ability to perform work in a creative, energetic and self-directive manner.- Ability to multitask in a busy environment.

Additional Job Details (if applicable)

Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Occasionally (3-33%) 35lbs+ (w/assisted device) Carrying Occasionally (3-33%) 35lbs+ (w/assisted device) Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Occasionally (3-33%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Occasionally (3-33%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision- Far Constantly (67-100%) Vision- Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

789 Central Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $24.40/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.