landing_page-logo
  1. Home
  2. »All job locations
  3. »Washington Jobs

Auto-apply to these jobs in Washington

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

Senior Program Manager, Customer Success-logo
RemitlySeattle, WA
Job Description: Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe. About the Role: As a CS Senior Program Manager at Remitly, you will be responsible for customer and business outcomes across our global partner network and operations teams. You're passionate about building great customer experiences and solving complex problems by creating workflows that optimize resolution for our customer service teams. You have previous experience in Customer Service and/or Operations leadership, and ideally have a background in data or business analytics. You will report to the Senior Manager, CS Money Movement. This is a role with hybrid work schedule (2-3 days in office) to support team collaboration and is based in Remitly's office in Seattle, Washington. You Will: Develop a customer service framework to grow money movement experts that can increase our customer satisfaction, and partner with our outsourcing team for implementation. Improve recontact rates by root cause elimination in partnership with relevant teams Optimize partner compliance (third parties) related CS workflows (KYC/Ofac). Optimize error resolution; this includes analyzing how frontlines resolve money movement issues and evolve our error reporting to improve performance. Guarantee CS readiness for major consumer product releases. Develop and maintain processes and policies for money movement-related issues that affect customer experience Own Virtual Assistant workflow performance, and partner with the digital support team to improve resolution rates. Proactively analyze opportunities for improvement in our partner network, encompassing both operational and product friction experienced by customers Build and maintain a feedback loop between our customers, frontline employees, and the product/program teams in order to surface emerging issues and drive change. Report on metrics to measure program success. You Have: 5+ years of experience in program management or operations leadership. 2+ years of experience in customer success/customer service organizations Experience leading end-to-end program delivery across large teams Excellent analytical skills with the ability to tailor analysis to explain trends and patterns Able to collaborate and lead results with cross-functional teams Experience working closely with product teams to influence project-level decisions and roadmap prioritization. Passionate about customer experience and willing to sweat the details and dive in to solve customer pain points Proven success communicating well, and leading change with stakeholders and senior leaders Compensation Details. The starting base salary range for this position is typically $116,000 - $135,000.. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid Our Benefits: Flexible paid time off Health, dental, and vision+ 401k plan with company matching Paid parental, medical, military and family care leave Mental Health & Family Forming Benefits Employee Stock Purchase Plan (ESPP) Continuing education and travel benefits We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law. Remitly is an E-Verify Employer Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted 30+ days ago

Warehouse Associate-logo
Floor & DecorTacoma, WA
Pay Range $16.75 - $21.05 Purpose: As a warehouse associate at Floor & Decor, you are the backbone of our retail location. Your key responsibilities will be compiling orders and replenishing and moving merchandise, whether it be on the sales floor or to a customer's vehicle. Your day will be spent checking inventory and orders, interacting with customers and operating a forklift. If you are friendly, organized, hard-working and someone who thrives in a warehouse environment, Floor & Decor is the place for you. Full-Time and Part-Time Positions Available. Qualities we look for: Friendly and enthusiastic Entrepreneurial A team player Customer service orientated Honest and accountable Good communication Essential Job Functions: Demonstrate and understand compliance of the company's safety processes. Work in a fast pace environment with accuracy. Provide above and beyond customer service and exceed customer expectations. Act and work in a manner consistent with the company's core values. Restock our show floor with product. Organize merchandise to company standards to ensure customers may shop with ease. Load out customers with the correct product. Help customers find products as needed and answer customer questions. Be available to assist in other areas of the store as needed. Keep work area clean and safe. Minimum Eligibility Requirements: Must be 18 years or older. Knowledge of basic math skills. Warehouse experience. Customer service experience. Experience with heavy machinery, forklifts, or farm equipment preferred but not required. Ability to handle multiple tasks and work well under pressure. Completion of forklift certifications through F&D. Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. Working Conditions (travel & environment) While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday- Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday- Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program A personal holiday and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Posted 30+ days ago

Principal Machine Learning Engineer - Prediction-logo
ZooxSeattle, WA
The Prediction & Behavior ML team is responsible for developing machine learning (ML) algorithms that learn and predict behaviors from data, applying them both on-vehicle to influence driving behavior and off-vehicle to provide ML capabilities to simulation and validation. Given the tight integration of behavior forecasting and motion planning, our team collaborates closely with the Planner team to advance overall vehicle behavior. We also work closely with our Perception, Simulation, and Systems Engineering teams to accelerate our ability to validate our driving performance. As a Principal ML Engineer, you will lead the development of machine learning algorithms that can range from influence from onboard autonomy to offboard autonomy and validation. You will collaborate closely with teams specializing in Perception, Simulation, and Safety Validation, influencing our overall technical stack. Your role will look at problems in a way that crosses team boundaries to prototype new approaches that influence the long term technical direction of multiple organizations within the company. The impact of the role can be in the form of impacting immediate company milestones to leading forward-looking exploratory projects. Responsibilities Develop new algorithms to model the future behavior of our own vehicle's future actions, both in predicting our driving trajectories and estimating their quality in relation to our goals of safety, progress, and comfort Build the foundation models for the on-vehicle and offline applications Develop new algorithms to apply generative deep learning to simulation to improve the realism of our offline validation systems Leverage our large-scale machine learning infrastructure to discover new solutions and push the boundaries of the field Provide technical mentorship to the broader group of ML developers at Zoox Collaborate with engineers on Perception, Planning, and Simulation to solve the overall Autonomous Driving problem in complex urban environments Qualifications BS, MS, or PhD degree in computer science or related field Experience with training and deploying Deep Learning models Experience with production Machine Learning pipelines: dataset creation, training frameworks, metrics pipelines Fluency in C++ or Fluency in Python with a basic understanding of C++ Extensive experience with programming and algorithm design Strong mathematics skills 10+ years of experience Bonus Qualification Conference or Journal publications in Machine Learning or Robotics related venues Prior experience with Prediction and/or autonomous vehicles or robotics in general $308,000 - $447,000 a year Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance. About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter. A Final Note: You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Posted 30+ days ago

P
Planet Fitness Inc.Marysville, WA
Benefits: Flexible schedule Free uniforms Training & development Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Benefit Basics All staff will also receive a free Black Card membership after 90 days of employment As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac. Compensation: $16.66 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

Servers-logo
Red Robin International, Inc.Covington, WA
Servers Server Hiring Range: $16.66-$16.66 (Plus Tips) Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Server: You will be responsible for taking orders using handheld technology, serving food and drinks in a timely accurate manner, as well as delivering a fun and satisfying dining experience to Guests. This role is a part of the Front of House service team so, great customer service skills are a must. In addition to base pay you will have great earnings opportunities receiving tips. Must be 18 or older. The role is also eligible to enjoy: Flexible work schedules 50% discount on Red Robin food and 25% for your family Referral bonuses for bringing new members to our team Additional compensation and benefits that are listed below Excellent opportunities to grow with us! Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality. Legal Disclosures Pay Range (Base Pay): Pay range disclosed above. Other Types of Compensation: Tips, Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week). Health Insurance: Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+). Retirement Benefits: 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year). Paid Time Off: 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week). Application Window: Red Robin accepts applications on an ongoing basis. Red Robin is known for its laid-back atmosphere and uniquely quirky vibe. We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone. We are high-volume, full-service restaurant concept that has great growth opportunities. Many of our Managers were hourly Team Members at one time. Our mission is clear: Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile. Become a part of our team today and grow your career with Red Robin Gourmet Burgers and Brews!

Posted 2 weeks ago

Licensed Private Client Banker-logo
Keybank National AssociationMarysville, WA
Location: 1300 State Avenue- Marysville, Washington 98270 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Private Client Banker (PCB) is part of the Key Private Client Program and will focus on the entire client relationship with a plan-based approach to financial advice. As a PCB, you will deliver and refer appropriate financial solutions to KeyBank's client base with up to $2M in investable assets. The PCB helps new and existing clients achieve confidence in their financial wellness by assessing their financial needs, gathering and documenting client data, and offering appropriate products and services. PCBs identify products and services to meet client needs and refer to appropriate sales professionals in Retail, Key Investment Services, Private Bank, Mortgage or Business Banking. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Responsibilities Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. Listen for clues for financial wellness opportunities during client conversations and provide effective and customized financial wellness recommendations to clients; Delivers on client solutions through referring of investment and insurance products Consistently attains individual activity, behavior, and outcome expectations. Builds a client referral pipeline via identification and development of internal and external centers of influence; Employs a disciplined approach to prospecting; documents calling efforts. Develops and maintains an in-depth knowledge of private client products and services, as well as knowledge of competitive products and services to ensure meaningful in-depth financial wellness conversations with clients Opening personal and business accounts (consumer checking, small business, various deposit products, home equity, unsecured lending, certificates of deposit, etc.). Developing strong partnerships with branch teammates and line of business partners - focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence. Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client interactions. Support of branch operations including assisting with client transactions on the Teller line as needed. Participate in and occasionally facilitate morning huddles and end of day debriefs Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications High School Diploma , GED, or equivalent experience (required) or Bachelor's Degree (preferred) Experience Qualifications Experience in developing current and new customer relationships, achieving sales goals and building referral sources in insurance and investment products. (required) Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting and networking. (required) Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. (preferred) Interpersonal interaction skills and an ability to build rapport in matter of minutes is vital. (required) Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals. (required) Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.). (required) Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required) Licenses and Certifications FINRA License S6 Upon Hire (required) FINRA License S63 Upon Hire (required) FINRA Security Industry Essentials (SIE) Upon Hire (required) Life and Health Insurance Licenses Upon Hire (required) Tactical Skills Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients' financial wellness goals, leveraging system generated lead lists, walk ins, and professional contacts Strong work ethic and high level of integrity Excellent Time management skills Personal Skills Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals Critical Thinking: The ability to identify, obtain, and organize relevant data and ideas and prioritize concerns in the decision-making process Decision Making: The ability to select the right activities to work on from a range of competing priorities and stands by decisions in the face of conflict or unexpected outcomes Emotional Intelligence: Identifies relevant EI components, practices, benefits, and development venues and discusses issues and considerations needed to advance one's own EI maturity Practical Skills Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively Risk Management: Implements or manages risk management for own business unit and documents key steps of the risk management process and associated procedures Storytelling: Demonstrates basic storytelling principles to create compelling stories that will positively influence clients and potential clients Change Navigation: Articulates the rationale for, and positive and negative consequences of change so as to help others adapt; encourages exploration of non-traditional ideas by team members leveraging the concept of continuous improvement Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands Consumer Retail- Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Driving Requirements Ability to routinely and frequently operate a motor vehicle with a valid driver's license. COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $25.00 to $37.50 per hour depending on location and job-related factors such as level of experience. Compensation for this role also includes short-term incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 08/08/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

Posted 30+ days ago

Machinist 4 ($1500 Sign-On Bonus)-logo
Kyocera CorpVancouver, WA
$1500 Sign-On Bonus Kyocera International, Inc. is hiring a Machinist 4 at our Vancouver, WA facility! With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high-tech ceramics in various industries, including aerospace, automotive, Medical applications, and semiconductor processing. Our innovative materials are found in everything from smartphones to space shuttles! Check out our profile video! Look at these PERKS! Competitive pay, benefits, and hours 120 hours of vacation accrued per year to start (that's 3 weeks/year for regular 8-hour shifts!) 10 Paid Holidays per year 401(k) 401(k) company match Pension Medical insurance Dental Insurance Vision insurance Life insurance Flexible Spending Account (FSA) Employee Assistance Program Flexible schedules Tuition reimbursement We have a long-tenured staff (many with over 30 years of service!), a vital company mission, and an excellent benefits package that includes Medical, Dental, Vision, Life Insurance, Paid time off to Volunteer, paid Leave options, Tuition Reimbursement, an employer-paid Pension and a 401(k) with both Roth and a healthy company match. Our larger locations also feature onsite gyms, walking tracks, exercise rooms, and employee gardens. We strive to have a diverse workforce from all backgrounds, including minorities, women, and veterans, who bring their experience to support the innovation and quality that Kyocera is known for. Kyocera International, Inc. also has a robust corporate culture and philosophy based on the experiences and writings of our founder, Dr. Kazuo Inamori, which you can learn more about here: https://global.kyocera.com/inamori/philosophy/ . Our company motto is "Do the right thing as a human being," and we try to use that motto constantly in our decision-making. Pay Range - $25.86 to $39.78 per hour (Actual base pay based on factors such as relevant experience, education, market, qualifications, and skills.) Exempt: No Safety Sensitive: Yes GENERAL DESCRIPTION OF POSITION The Machinist 4 sets up and operates a wide variety of industrial machines which may include: CNC Mills, CNC Lathes, Vertical Machining Centers, and surface grinders to machine ceramic parts. Machinists are expected to run 1-4 machines simultaneously and understand all aspects of set up and precision measuring. They may also train other operators and machinists. REQUIREMENTS: High school diploma or GED required. 7+ years CNC experience or on-the-job training to include completion of 2-year Machine Technology certificate Ability to read and comprehend verbal and written instructions in English. Ability to add, subtract, multiply, and divide all units of measure including decimal fractions. Read mechanical drawings/blueprints including GD and T Vision and depth perception suitable for use of inspection microscopes. Must be able to lift up to 30 pounds. Ability to either stand or walk for extended periods. Ability to mentor, train or lead other Operators and machinists Must pass criminal background check and drug screen. Eligible to work in an ITAR environment ESSENTIAL DUTIES AND RESPONSIBILITIES Set up and observes CNC machine operation to detect malfunctions or out-of-tolerance machining; adjusts machine controls or indicators as required. This includes tool offset adjustments using a variety of controllers (Haas, Fanuc, Okuma etc.). May measure, mark, and/or scribe dimensions and reference points on parts. Should review technique cards and customer specific work orders continuously for changes. Selects, aligns, and secures holding fixtures, attachments, accessories, and materials on machines such as mills, lathes, jig borers, grinders, and shapers to maintain .0005 tolerances. Calculates and sets controls to regulate machining factors such as speed, coolant flow, and depth and angle of cut, or enters commands to retrieve, input, or edit computerized machine controls. Uses proper procedures for editing codes or machine applications. Documents all instances and circumstances of scrapped parts or machine issues, utilizing proper forms and pass down reports. Communicate effectively with peers on and off shift to ensure continuous effective machine utilization. Verifies conformance of finished work piece to specifications and completes independent First Article Inspection reports. Read prints and inspect parts for conformance in accordance with ISO 9001. May troubleshoot and review work of other machinists. Trained on CMM and/or optical comparator. Routinely works with precision measuring tools like micrometers, calipers, and depth gauges to ensure GDT quality checks. May measure parts for operators or less experienced team members. Reports machine failures, non-conformance, spills, accidents, EHS concerns and maintenance requests immediately. Participates in P5S initiatives; keep machinery clean and machine area clear of debris. Address spills, gauges, and sensors immediately. Performs basic preventative maintenance on machines daily and records. This includes cleaning and checking oil, coolant etc. Adhere to all safety programs including PPE and safe operating practices. Model and train others on departmental safety procedures, JSAs and directives. Cross trained on multiple machine types including 3 and 5 axis CNC machines and diamond tooling. Ability to calculate complex dimensions to meet tolerances and apply G and M codes and GD and T. Troubleshooting skills and ability to diagnose and complete minor machine repairs. Will work on proto-type parts and new specifications with limited instructions or established procedures. Ability to write, test, edit and troubleshoot programs as assigned. Communicates and interacts effectively with production management, engineers, and quality team to make departmental improvements. Makes innovative suggestions for improvements. Assume other projects as assigned by engineering and/or supervisor. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, reach with hands and arms, talk or hear; regularly required to stand, walk; occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds, regularly lift and/or move up to 10 pounds, regularly lift and/or move up to 25 pounds.. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts, fumes, or airborne particles. The noise level in the work environment is usually moderate. ADDITIONAL INFORMATION The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. This position may require exposure to information subject to US Export Control regulations, i.e.: the International Traffic and Arms Regulations (ITAR) or Export Administration Regulations (EAR). All applicants must be US persons within the meaning of US regulations. Kyocera International, Inc. values diversity in its workforce, and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Kyocera International, Inc. Human Resources team directly. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted 1 week ago

Mental Health Therapist III Or Licensed - Intensive Outpatient Program-logo
Sea Mar Community Health CentersEverett, WA
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Mental Health Therapist III or Licensed- Posting #26806 Hourly Rate: $32.26 (Mental Health Therapist III) Annual Salary: $73,528 (Licensed Mental Health Therapist) Position Summary: Full-time Licensed Mental Health Therapist or MH Therapist III position available for our Behavioral Health Clinic in Everett, WA. The Intensive Outpatient Program (IOP) is for mental health clients that have higher needs. IOP therapist may see clients in the office and in the community. We are looking for an experienced mental health clinician to provide mental health assessments in the Snohomish County region to increase access to behavioral health services. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Administrative: The LMHT maintains a caseload in compliance with agency caseload and productivity requirements. Assists in ensuring agency compliance with WAC's, RCW's, and other pertinent laws, regulations, and contracts. Assists in developing and implementing policies and procedures as directed by the Program Manager. Educates staff regarding the process for health service referrals and regarding "psychoeducational topics (suicide risk assessment, behavior modification, evidence based practices, etc.) as directed by the Program Director and/or Clinical Supervisor. Maintains documentation of health services, and follows through on patient charts, including but not limited to: intake, assessment, treatment plan, crisis plan, authorization paper work, clinical encounters, 180 reviews, etc. Clinical Duties: Provides diagnostic assessments for each patient during the program. Documents outcomes, justifies diagnoses, and communicates with the primary care provider, chemical dependency counselor and other individuals involved in the client's clinical care. Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served. Demonstrates clinical competencies and proper use of approved diagnostic tools to justify clinical diagnosis and practices. Demonstrates knowledge of the principles of growth and development over the life span. Possesses a clear understanding and proper use of the clinical practice guidelines. Has the ability to identify and categorize each patient's age-specific grouping of needs, such as those for infant, adolescent, or geriatric patients. Refers patients to psychiatric services as appropriate. Gathers record materials and background information as needed by the community health center (See Policies and Procedures). Coordinates care with the psychiatric service provider to insure accuracy of presentation and that identified needs are addressed. Provides monitoring regarding the effects of medications, and feedback to the psychiatrist regarding effects/side effects. Provides consultation to Sea Mar staff regarding health and behavioral issues and develops treatment plans with staff to address emotional needs and behavioral problems identified for patients. Provides individual counseling in coordination with other systems as needed. Provides suicide risk assessment and develops treatment plans to address suicidal ideations or gestures. Uses case management as needed to provide follow through and build community support as follow through. Provides other crisis stabilization as needed. Gathers information regarding past health services to be used in the individual's treatment plan development. Provides referrals to patients prior to or following admission, and exchange information with outside service providers. Mental Health Therapist III- Education and/or Experience: Must hold a Master's degree from an accredited college or university in psychology, counseling, or social work which includes course-work in psychological diagnostics. Four or more years' experience in the field. Must meet criteria of a Mental Health Professional (MHP). Must hold and maintain an active Washington State Agency Affiliated Counselor License (may be pending for up to 60 days if applied for within 7 days of being offered employment) or mental health Associate License (includes Marriage and Family Therapist, Mental Health Counselor, and Clinical Social Worker). Licensed Mental Health Therapist- Education and/or Experience: Must hold and maintain an active Washington State Mental Health Counselor License, Marriage and Family Therapist License, or Independent Clinical Social Worker License. Must hold a Master's degree from an accredited college or university in psychology, counseling, or social work which includes course-work in psychological diagnostics. Four or more years of clinical experience in the field. Responsible for his/her individual continuing education hours and licensing fees. The Licensed Mental Health provider must possess an active, approved license from the Washington State Department of Health at all times. Must meet criteria of a Mental Health Professional (MHP). What We Offer: Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours more, receive an excellent benefit package of: Medical Dental Vision Prescription coverage Life Insurance Long Term Disability EAP (Employee Assistance Program) Paid-time-off starting at 27 days per year + 10 paid Holidays. We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment. How to Apply: To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Maria Ortiz-Cassity, Program Manager, at [email protected]. Sea Mar is an Equal Opportunity Employer Posted 8/29/2024 External candidates considered after 9/3/2024 This position is represented by Office and Professional Employees International Union (OPEIU). Please visit our website to find out more about us at www.seamar.org. Follow us on Facebook, Twitter, and Instagram.

Posted 30+ days ago

Staff Global Environmental, Health And Safety Manager-logo
IONQBothell, WA
We are looking for a hands-on Global Environmental, Health and Safety Manager (GM-EHS). As a GM-EHS, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most complex problems. In this role, you will provide corporate leadership and management of EHS programs across all IonQ sites. The GM-EHS will be responsible to design, adapt, implement, and maintain the company's EHS management systems while creating a robust Safety Culture. The GM-EHS will also be responsible to understand the EHS compliance requirements in the locations where IonQ operates, build and manage complementary EHS programs, and advise local teams on specific standards and reporting. This is an ideal opportunity to enter on the ground floor, utilize your skills and experience to influence, develop, and build the company's Safety Culture and future EHS programs, systems, and tools. Responsibilities: Develop and implement health and safety plans, protocols, and procedures to ensure compliance with legal requirements. Conduct regular safety audits and inspections to identify hazards and recommend corrective actions. Collaborate with management to develop emergency response plans and conduct regular drills. Monitor workplace environments, ensuring compliance with local, state, and federal regulations. Ensure that incidents are investigated, reported, recorded, and translated into system or behavioral improvements. Ensure that all employees are adequately trained in EHS procedures, standards and requirements to complete work safely. Perform Job Safety Analysis and hazard reviews for equipment and processes. Facilitate safety meetings and communicate expectations with a focus on continual improvement of the EHS management system and address employee concerns. Lead EHS initiatives, drive continuous improvement projects, and track EHS KPIs and statistics. Travel to IonQ offices as required. You'd be a good fit with: Minimum of 5+ years of experience in EHS management. Experience in high-technology production environments, including hardware manufacturing, semiconductor manufacturing and research and development. Bachelor's degree in Occupational Health, Environmental Science, or a related field. Certified Safety Professional or similar certification. Experience in accident investigation and root cause analysis. Strong knowledge of OSHA and EPA regulations. Experience with ISO standards, ISO 14001 and ISO 45001. You'd be a great fit with: Strong analytical and research skills and a high degree of integrity and professionalism. Demonstrate experience working in a young organization engaged in hazardous operations where development of EHS systems from an immature state was required, regardless of industry. Sound knowledge and ability to interpret and apply relevant regulations and legislation, such as, workers compensation, occupational health, emergency response, and environmental protection. Demonstrate understanding of EHS issues and risks and have extensive knowledge of health and safety legislation, regulations, policies and practices. Location: This role is based onsite in Bothell, WA or College Park, MD and will travel to other IonQ sites Travel: Domestic travel - up to 50%, International travel - occasionally Job ID: 1115 The approximate base salary range for this position is $117,113 - $147,063. The total compensation package includes base, bonus, and equity.

Posted 6 days ago

Servers-logo
Red Robin International, Inc.Puyallup, WA
Servers Server Hiring Range: $16.66-$16.66 (Plus Tips) Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Server: You will be responsible for taking orders using handheld technology, serving food and drinks in a timely accurate manner, as well as delivering a fun and satisfying dining experience to Guests. This role is a part of the Front of House service team so, great customer service skills are a must. In addition to base pay you will have great earnings opportunities receiving tips. Must be 18 or older. The role is also eligible to enjoy: Flexible work schedules 50% discount on Red Robin food and 25% for your family Referral bonuses for bringing new members to our team Additional compensation and benefits that are listed below Excellent opportunities to grow with us! Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality. Legal Disclosures Pay Range (Base Pay): Pay range disclosed above. Other Types of Compensation: Tips, Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week). Health Insurance: Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+). Retirement Benefits: 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year). Paid Time Off: 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week). Application Window: Red Robin accepts applications on an ongoing basis. Red Robin is known for its laid-back atmosphere and uniquely quirky vibe. We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone. We are high-volume, full-service restaurant concept that has great growth opportunities. Many of our Managers were hourly Team Members at one time. Our mission is clear: Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile. Become a part of our team today and grow your career with Red Robin Gourmet Burgers and Brews!

Posted 2 weeks ago

Guest Services Supervisor-logo
Stonebridge CompaniesPullman, WA
City, State: Pullman, Washington Pay DOE: $18-20 /hr. The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: Work with Guest Services Manager to train and monitor front office staff. Monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution. Communicates with the Engineering Department regarding any maintenance requests from the guests. Communicates with the Housekeeping Department regarding guest rooms and requests. Has complete working knowledge of software system, including all daily transactions and those which are not performed often. Has full understanding of software system and assists with reservations, and checking guests in and out of the hotel. Knows how and where to post all charges. Handles checks and credit cards received from the guests for payment of hotel charges. Knows all room rates. Assists the Guest Service Manager by handling special requests, group blocking and unusual circumstances. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS Responds to requests for service and assistance. Demonstrates the desire and ability to provide high quality service to both internal and external customers. Solicits customer feedback to improve service. Associate demonstrates INITIATIVE Asks for and offers help when needed. Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. QUALIFICATIONS Must have flexibility to work nights and weekends. Must be able to read and write fluent English. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel. SUPERVISOR RESPONSIBILITIES Position will supervise front desk staff, in conjunction with the Guest Service Manager. WORK ENVIRONMENT: The work environment normally entails the following: Indoor work environment Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: Stand more than 2/3 of the time Walk more than 2/3 of the time Sit less than 1/3 of the time Lift up to ten pounds. Push / pull up to 10 pounds. Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-07-18 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Posted 2 weeks ago

A
Autozone, Inc.Battle Ground, WA
AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation. Shift Supervisors exceeds customer's expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day. Position Responsibilities Assists Store Manager with supervising, training and developing store personnel Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised Delegates and ensures store merchandising tasks are completed in a timely manner Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability Ensures all company policies, and loss prevention procedures are followed Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) Monitors cash flow, inventory and security control Maintains sales productivity, store appearance and merchandising standards Conducts and reviews all opening and closing procedures Manages emergency situations and conduct proper emergency procedures Follows proper accident procedures Provides feedback regarding AutoZoner performance to the store manager Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment Processes returns and effectively manages inventory Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits Position Requirements High School diploma or equivalent ASE Certified preferred Demonstrates high level of integrity Excellent communication and decision making skills Ability to drive customer service Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Compensation Range (USD): MIN 16.66 - MID 17.45 - MAX 18.24

Posted 30+ days ago

Group Life Counselor I, II, Or III-logo
Sea Mar Community Health CentersTacoma, WA
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Group Life Counselor I, II, or III - Posting #27452 Hourly Rate: $20.80 - 23.66 Position Summary: Part-Time Group Life Counselor position available for our Treatment Center located in Tacoma, WA. The descriptions below outline the job duties and requirements of a GLC I, GLC II and GLC III. The person hired will either work in a GLC II or GLC III capacity if the requirements are met. We have open positions for Evening, Graveyard, or day shift. The Group Life Counselor I is an entry level Human Service position that is part of the multi-disciplinary treatment team providing direct services to patients in a residential setting. Direct services may include a combination of all or the following: group care, intake procedures, evaluation, individual and group counseling, milieu management, evaluation and supervision of patients. An entry level person is expected to have a "base to moderate" understanding of how to provide the direct services listed above. Must understand that chemical dependency is a treatable illness and a public health problem. The Group Life Counselor II is a mid-level Human Service position that is part of the multi-disciplinary treatment team providing direct services to patients in a residential setting. Direct services may include a combination or all of the following: group care, intake procedures, evaluation, individual and group counseling, milieu management, evaluation, and supervision of patients. Services are provided to out-of-control, high-risk, chronic runaway youth. These youth/adult have a primary diagnosis of chemical dependency and may also have mental health problems. The person in this position must be of good character and able to maintain the understanding, physical health, emotional stability, and personality suited to meet the physical, mental, emotional, and social needs of the adolescent population served. A mid-level person is expected to have a, "moderate to complete" understanding of how to provide the direct services listed above. GLC II - Education and or/Experience: B.A. degree in Psychology, Sociology, Human Services, or has at least two years of experience working with high-risk youth. This person must receive a background check from DSHS and Washington State Patrol at hire and yearly. Must have a Washington State driver's license if applicable. Must have and maintain CPR Certification every two years and First-Aid every three years. The Group Life Counselor III is a position that is part of the multi-disciplinary treatment team providing direct services to patients in a residential setting. Direct services may include a combination or all of the following: group care, intake procedures, evaluation, individual and group counseling, milieu management, and supervision of patients. These patients have a primary diagnosis of chemical dependency and may also have mental health problems. GLC III will be responsible to facilitate treatment educational groups with the Individuals. The GLC III is the agent for providing services to patients in individual or group sessions. GLC III will work closely with CDP in treatment activities. GLC III - Education and or/Experience B.A. degree in Psychology, Sociology, Human Services, Addictions or related field. Associates degree in Chemical Dependency and at least two years' experience in working with at-risk population. Experience working with high-risk youth or adults preferred. Must have and maintain CPR Certification every two years and First-Aid every three years. How to Apply: To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Joshua Sweet, Program Manager at [email protected]. Sea Mar is an Equal Opportunity Employer Posted 04/03/2025 External candidates considered after 04/08/2025. This position is represented by Office and Professional Employees International Union (OPEIU). Please visit our website to learn more about us at www.seamar.org. You may also apply through our Career page at https://www.seamar.org/jobs-general.html

Posted 30+ days ago

C
Cambia HealthVancouver, WA
Actuarial Analyst Assistant or Actuary Assistant Hybrid within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's dedicated Actuarial team is living our mission to make health care easier and lives better. As a member of the Actuary and Underwriting team, our Assistant Actuarial Analyst performs technical, analytical, reporting and support functions, collaborating with peers and management, to help the Cambia Actuarial and Healthcare Informatics departments and the company meet market and financial goals. Cambia Actuarial and Healthcare Informatics includes over 100 actuaries, consultants, data analysts and statisticians who provide pricing, financial and statistical projections and analysis, risk evaluation, research, and custom reporting for Cambia's health plans and customers in Idaho, Oregon, Utah and Washington and their customers. We ensure our products are appropriately priced, our financial positions are appropriately stated and projected, and our leaders and customers are appropriately informed to make strategic decisions, reflecting the expected risk. Do you thrive as part of a collaborative, caring team? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: The Actuarial Analyst Assistant would have a bachelor's degree in mathematics, actuarial science, statistics, economics, computer science or related discipline, or an equivalent combination of education and experience. The Actuary Assistant would have a bachelor's degree in mathematics, actuarial science, statistics, economics, computer science or related discipline, and at least two years of increasingly responsible actuarial job experience, or an equivalent combination of education and experience. Skills and Attributes: Passed at least one Society of Actuaries (SOA) exam; preferably completed SOA VEE requirements. To be eligible for Assist Actuary position, in process of completing, or completed, requirements for Associateship in the Society of Actuaries (ASA). Demonstrated analytical and problem-solving skills; displays curiosity. Business sense, including finance, accounting, economics, statistics, and risk management principles. Effective verbal and written communications. Ability to work independently and in teams, as appropriate. Demonstrated technology proficiency with Microsoft Office Suite and coding (e.g., SQL, SAS, Alteryx). What You Will Do at Cambia: Support Medicare lines of business for forecasting and financial reporting Acquiring skills in Microsoft Office Suite, health plan data, and coding for model development and data queries. Creates, maintains, updates and reviews established data queries and models; may recommend methodology or process improvements. Accurately prepares, updates and reviews regular work products, including project code, analytic models, data visualizations, and associated documentation; actively collaborates with peers. Assembles deliverables for customers and drafts responses to customer questions. Performs peer review of technical work products and acceptance testing of new reports, programs, and models, following department and team quality assurance standards. Meets established project deadlines; informs manager of work progress, new requests, and conflicts. Regular progress on passing actuarial exams to achieve actuarial credentials (ASA, MAAA). Effectively manages work and study time; contributes to own development plan. Work Environment Travel may be required, either locally or out of state May be required to work outside of normal business hours The expected hiring range for an Actuarial Analyst Assistant is $71,000 - $89,000/year depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%. The current full salary range for this role is $71,000.00 to $116,000.00. The expected hiring range for an Actuary Assistant is $86,000 - $108,000/year depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%. The current full salary range for this role is $86,000 to $141,000/year. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Posted 1 week ago

Hardware Test & Verification Engineer-logo
Carbon RoboticsSeattle, WA
As a Hardware Test & Verification Engineer at Carbon Robotics you will work with the designers on the Mechanical and Electrical Engineering teams to develop verification and validation plans and then test components and systems to ensure high product reliability from day one. You will provide expertise while working closely with MEs and EEs to determine the appropriate methods of compliance and test techniques to ensure our electrical, including PCBs, and structural components are suitable for the demanding applications of low maintenance agricultural robots. You will then be responsible for setting up, running, and analyzing the results of a multitude of different types of tests. The successful candidate, as our first dedicated hardware test and verification engineer, will work with the Director of Hardware Engineering to develop the strategic approach to verification, validation, and testing. You will also be instrumental in evaluating what new internal testing capabilities are needed as we grow. Building and managing a collection of external testing vendors will also be part of your responsibility. Above all, you'll do whatever it takes, including travel to customer farms and our manufacturing facilities, to ensure our customers have safe and reliable products that meet or exceed their expectations. What you'll do: Work on a fast-paced, multi-disciplinary team to ensure the successful development, deployment, and sustainment of multiple revolutionary robotics products. Lead component level qualification test design and execution Determine target test environments, write test and compliance plans, operate test equipment, and coordinate with external test houses. Specific areas of testing include Shock/Vibe, Climatic, Power Distribution Testing, PCB specific testing, and structural testing. Manage component level acceptance test design and vendor management Coordinate with vendors to ensure appropriate component level acceptance level test plans are in place and are followed. Perform audits as necessary. System level test design and execution Develop test plans and execute full system integrated testing to ensure functionality, performance, and reliability meet product requirements. Standards and Compliance scoping and documentation Determine regulations/standards that apply to our products in the targeted sales jurisdictions and work with the HW team to develop compliance packages. Support safe system design and compliance with safety regulatory bodies. Knowledge, Skills, and Abilities for Success: 7+ years experience in both hands-on and strategic verification, validation, and testing roles. Extensive experience setting up, operating, and analyzing results from shock/vibe, structural, climatic, power distribution, and PCB specific test equipment. Extensive experience collaborating with ME and EE design engineers to evaluate their designs, build verification and validation plans and track progress to those plans. Experience coordinating with external test houses. Experience working with component vendors to implement and/or monitor their pre-delivery acceptance testing. Good understanding of underlying ME and EE design principles and hands on experience with structural, electronics, and PCB troubleshooting. Ability to comfortably use CAD and PCB design tools such as Solidworks and Altium. Solid familiarity with applicable UL, IPC, and SAE codes and compliance to them. Effective verbal and written communication skills, including writing test and compliance reports. Demonstrated ability to work with direct and matrixed management to achieve timely objectives. 20%+ travel to test houses, in field testing units, and vendors expected BS in Electrical Engineering and/or Mechanical Engineering Qualified applicants will receive a short survey after applying to help the team learn more about you.

Posted 1 week ago

A
Autozone, Inc.Mount Vernon, WA
AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation. Part-Time Shift Supervisors will exceed customer's expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day. Position Responsibilities Assists Store Manager with supervising, training and developing store personnel Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised Delegates and ensures store merchandising tasks are completed in a timely manner Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability Ensures all company policies, and loss prevention procedures are followed Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) Monitors cash flow, inventory and security control Maintains sales productivity, store appearance and merchandising standards Conducts and reviews all opening and closing procedures Manages emergency situations and conduct proper emergency procedures Follows proper accident procedures Provides feedback regarding AutoZoner performance to the store manager Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment Processes returns and effectively manages inventory Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits Position Requirements High School diploma or equivalent ASE Certified preferred Demonstrates high level of integrity Excellent communication and decision making skills Ability to drive customer service Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits for part-time roles include: Competitive pay Unrivaled company culture Medical, dental & vision plans Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Programs for mental and physical health Opportunities for career growth Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Compensation Range (USD): MIN 16.66 - MID 16.92 - MAX 17.17

Posted 4 weeks ago

T
Tencent LTDBellevue, WA
Business Unit What the Role Entails Conduct in-depth research on global gaming market trends and analyze regional popularity shifts. Break down and evaluate individual games and genre designs to produce insightful analytical reports. Understand regional user behavior and preferences to identify player needs and support cross-market product strategy. Monitor changes in platform strategies across different gaming ecosystems and provide professional analysis on their implications. Who We Look For Passionate about gaming, well-informed on industry trends, and experienced across various game genres. Strong learning ability, creative thinking, excellent communication skills, clear logic, and capable of systematic analysis and writing; enjoys deep thinking. Open to new ideas and highly interested in pop culture, emerging technologies, or esports. Proficient in English for business communication purposes. The expected base pay range for this position in the state(s) listed above is $23.66 to $40.39 per hour. Actual pay is based on market location and may vary depending on job-related knowledge, skills, actual location of work, and experience. This position will be eligible for 1 hour of paid sick leave for every 30 hours worked and up to 13 paid holidays throughout the calendar year. Subject to the terms and conditions of the applicable plans then in effect, full-time interns are also eligible to enroll in the Company-sponsored medical plan. Equal Employment Opportunity at Tencent As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Posted 1 week ago

Territory Sales Representative-logo
AMS Retail SolutionsSeattle, WA
Immediate opening for Territory Representative for Bosch Power Tools Ideal candidates have experience in the big box home improvements stores, some power tool experience. Compensation: $22-$23/hr As a Territory Representative, you would be the first point of contact with the retail store associates, management as well as the store customers promoting Bosch Power Tools. Must be sales focused, high positive energy and enjoy working with the public. Flexible, full time schedule Provide support and product knowledge expertise to store associates and end users by demonstrating equipment and providing product application training. Represent customer at trade / industry shows and training sessions as required. Facilitate sales, marketing and promotional campaigns by acquainting accounts with the latest sales techniques. This position has an assigned territory and travel and mileage expenses are reimbursable! Minimum Requirements: Travel required (will include occasional overnight stays) Ability to work varied hours/days as business dictates is required Required to lift up to 50 lbs. with frequent standing, bending and twisting Proof of valid driver's license and insurance required (must meet company's minimum requirements) HS diploma or equivalent required, college degree highly preferred 2 years of vendor sales experience preferred 1 year of field sales/customer service experience preferred Bilingual (English/Spanish) speaking proficiency, PREFERRED (but not required) Benefits: Vehicle Reimbursement Program Medical, dental and vision plans paid holidays and PTO company equipment comprehensive compensation for travel (hotel and meals) and cell phone Reimbursement #AMS2

Posted 2 weeks ago

Z
Zones, Inc.Auburn, WA
Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones- First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: We are seeking a highly skilled and experienced Senior Writer to join our team at Zones, an IT Solutions provider. In this role, you will be responsible for creating, managing, and maintaining Statements of Work (SOW) for complex IT programs, ensuring they align with both client requirements and industry best practices. The ideal candidate will possess excellent writing skills, a deep understanding of IT services, and the ability to work closely with stakeholders to document technical solutions in a clear, concise, and professional manner. What you'll do as the Senior Writer- Statement of Work: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SOW Creation & Management: Draft, review, and finalize Statements of Work (SOW) for a variety of IT programs, typically including a combination of managed services, cloud computing, infrastructure design, and systems integration. Collaborate with architects, project managers, technical leads, business analysts, and other stakeholders to ensure the SOW reflects accurate project scope, deliverables, timelines, milestones, and resource requirements. Ensure all technical and business requirements are documented thoroughly, accurately, and in alignment with client expectations. Content Development: In collaboration with all stakeholders, deliver clear, concise, and detailed documentation outlining project scope, objectives, roles, responsibilities, project timelines, deliverables, and performance metrics. to ensure understanding by both technical and non-technical audiences. Review & augment templates, standards, and guidelines for SOW creation to streamline documentation processes. Stakeholder Collaboration: Work closely with internal teams such as project management, sales, engineering, and legal to gather and understand program requirements and constraints. Facilitate discussions with clients, vendors, and partners to ensure that the scope of the project and all deliverables are accurately reflected in the SOW. Act as a liaison between the client and technical teams to ensure the program scope is clearly understood and documented. Quality Assurance & Compliance: Review and edit technical documents for accuracy, consistency, and compliance with company standards and client requirements. Ensure that all documents are aligned with industry regulations, company policies, and contractual obligations. Conduct quality reviews of all SOWs before they are presented to clients or signed off by key stakeholders. Continuous Improvement: Continuously improve the SOW creation process by identifying and implementing best practices for documentation and collaboration. Stay up to date with industry trends and advancements in IT solutions to ensure that documentation remains relevant and accurate. Mentor junior technical writers and provide guidance on writing best practices and technical documentation. What you will bring to the team: Minimum of 10+ years of experience as a technical writer in the IT industry, with a focus on creating Statements of Work (SOW) for complex multi-year IT programs. Strong background in IT services, including managed services, cloud solutions, systems integration, and infrastructure design. Demonstrated ability to communicate complex technical concepts in clear, simple language for both technical and non-technical stakeholders. Exceptional writing, editing, and proofreading skills with a keen attention to detail. Expertise in Microsoft Word, Excel, and PowerPoint, as well as knowledge of document management tools (e.g., Confluence, SharePoint). Strong project management skills, with the ability to juggle multiple tasks and deadlines. Experience working with cross-functional teams and stakeholders to collect requirements and feedback. Education: Bachelor's degree in Computer Science, Information Technology, Communications, English, or a related field. A Master's degree is a plus. Preferred Qualifications: Experience with industry-specific standards and best practices for technical documentation. Familiarity with legal and contractual language used in Statements of Work. Strong interpersonal and communication skills with the ability to build relationships across departments. Qualified candidates can expect a salary range of $90,000- $120,000. #LI-EB1 #L1-remote Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.

Posted 1 week ago

Part Time Sales Associate - Columbia Center-logo
Build-A-Bear WorkshopKennewick, WA
Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience. Responsibilities: Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience Actively engage with guests demonstrating genuine enthusiasm for our brand Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests Strong team commitment; be dependable, engaged, and helpful Required Qualifications: High school diploma or GED equivalent Preferred Qualifications: Associate's (or higher) degree in business, management, or a related field Behavioral Traits for Success: Possesses a "How Can I Help" attitude Enjoys meeting and interacting with new people Dependable and flexible Models personal and professional integrity Naturally warm and fun-loving Ability to remain calm under challenging circumstances Working Environment: Active retail store leadership requires the ability to sit, stand, and move around for duration of shift Work environments include indoor/outdoor malls, strip centers, and other retail locations Lift > 25 pounds Your Performance Will Be Measured On: Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following. Decision-making, judgment, and execution Ability to create an Experience First culture for guests and associates Achievement of assigned goals Consistent execution of operational standards Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate. Benefits: Build-A-Bear Workshop is committed to being a fun place to work and visit! We care about the health and well-being and long-term financial security of our associates and their families. With that in mind, we constantly strive to provide our associates with comprehensive benefits that are competitive and meaningful in the specialty retail marketplace. Please visit www.buildabear.com/brand-about-careers-benefits.html for a list of full benefits that are offered to our employees. Associates also have the ability to earn a monthly bonus based off their stores sales results vs. plans. Pay range- $17.49-$17.74/Hour.

Posted 30+ days ago

Remitly logo
Senior Program Manager, Customer Success
RemitlySeattle, WA

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

As a CS Senior Program Manager at Remitly, you will be responsible for customer and business outcomes across our global partner network and operations teams. You're passionate about building great customer experiences and solving complex problems by creating workflows that optimize resolution for our customer service teams. You have previous experience in Customer Service and/or Operations leadership, and ideally have a background in data or business analytics. You will report to the Senior Manager, CS Money Movement.

This is a role with hybrid work schedule (2-3 days in office) to support team collaboration and is based in Remitly's office in Seattle, Washington.

You Will:

  • Develop a customer service framework to grow money movement experts that can increase our customer satisfaction, and partner with our outsourcing team for implementation.
  • Improve recontact rates by root cause elimination in partnership with relevant teams
  • Optimize partner compliance (third parties) related CS workflows (KYC/Ofac).
  • Optimize error resolution; this includes analyzing how frontlines resolve money movement issues and evolve our error reporting to improve performance.
  • Guarantee CS readiness for major consumer product releases.
  • Develop and maintain processes and policies for money movement-related issues that affect customer experience
  • Own Virtual Assistant workflow performance, and partner with the digital support team to improve resolution rates.
  • Proactively analyze opportunities for improvement in our partner network, encompassing both operational and product friction experienced by customers
  • Build and maintain a feedback loop between our customers, frontline employees, and the product/program teams in order to surface emerging issues and drive change.
  • Report on metrics to measure program success.

You Have:

  • 5+ years of experience in program management or operations leadership.
  • 2+ years of experience in customer success/customer service organizations
  • Experience leading end-to-end program delivery across large teams
  • Excellent analytical skills with the ability to tailor analysis to explain trends and patterns
  • Able to collaborate and lead results with cross-functional teams
  • Experience working closely with product teams to influence project-level decisions and roadmap prioritization.
  • Passionate about customer experience and willing to sweat the details and dive in to solve customer pain points
  • Proven success communicating well, and leading change with stakeholders and senior leaders

Compensation Details. The starting base salary range for this position is typically $116,000 - $135,000.. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid

Our Benefits:

  • Flexible paid time off
  • Health, dental, and vision+ 401k plan with company matching
  • Paid parental, medical, military and family care leave
  • Mental Health & Family Forming Benefits
  • Employee Stock Purchase Plan (ESPP)
  • Continuing education and travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall