VP Of Homeless Services For Youth & FamiliesCatholic Charities Eastern WashingtonSpokane, WA
WE OFFER EXCELLENT BENEFITS: FREE Employee Medical Insurance FREE Employee Dental Insurance FREE Employee Vision Insurance Sick leave (8 hours of paid sick leave per month) Vacation (Minimum of 2 weeks paid vacation) Discounted health memberships Retirement (Employer contribution - 3% contribution and an additional 3% employer match) FREE Long-Term Disability Insurance FREE Life Insurance 13 Paid Holidays Mission of Catholic Charities Feed the hungry, heal the hurting, welcome the stranger. CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law. Job Summary This position is responsible for providing oversight for the 6+ unique programs under the St. Margaret's Shelter umbrella, including Homeless Resource programs. Job Duties/Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job. Programs of St. Margaret's (SMS): Oversee extensive administrative and grants management and implementation for 6+ unique programs under the umbrella of St. Margaret's, inclusive of: SMS Transitional Housing SMS contracted units SMS Youth Services Housing Stability for Youth in Courts (HSYNC) Host Homes Homeless Resources: Coordinated Entry Diversion Eviction Prevention Rapid Rehousing Walla Walla Youth Services: Provide Administrative Support for Youth Services delivered in the Walla Walla Region. Ensure all licensed youth shelter regulations are strictly adhered to. SMS & Walla Walla Youth Services: Support SMS & Youth Services Director in overseeing each unique delivery service. Oversee the development of goals and action plans to implement the programs of St. Margaret's and Walla Walla Youth Services. Recommend staffing that provides coverage for all the programs of St. Margaret's and Walla Walla Youth Services. Represent St. Margaret's and Walla Walla Youth Services in the community to provide feedback to the local continuum of care and assist with system change. Serve as designated liaison with identified community agencies and institutions that are collaborating in service delivery to target populations. Oversee implementation of plans to utilize volunteers in identified program components. Oversee or provide the provision of paid staff and volunteers with the training, supervision and support they need to carry out their responsibilities in a competent and professional manner. Collaborate in the design and implementation of a promotion and marketing plan for Walla Walla Youth Services and St. Margaret's Shelter facility and its programs in the community. Assure the development of a donor base and significant private contributions to St. Margaret's and Walla Walla Youth Services. Identify, apply for, oversee and report for funding that comes from both public and private sources. Oversee compliance and ensure the shelter/transitional programs meets all accreditation standards. Ensure that facility and programs follow all applicable contractual, licensing, staffing and safety mandates. For sub grantee partners of multi-partner grants: establish MOU's, ensure readiness of partners to implement program guidelines, provide ongoing oversight and monitoring to ensure compliance and work with funders to provide ongoing quality improvement to the program design. Develop and sustain successful working relationships with community partners to enhance the effectiveness and scope of housing and service opportunities available to persons served by St. Margaret's programs. Collaborate in the development and implementation of program budgets based on funding streams analysis, data regarding cost per client served, and benchmarking against like facilities in the region. Explore ways to expand services and collaborate with new and existing funding streams. Use information from the outcome measures tracking system and best practices to ensure that the services provided align with the highest standard possible. Advocate for systemic change that improves the lives of low-income households experiencing homelessness. Overall: Serve as designated liaison with identified community agencies and institutions that are collaborating in service delivery to target populations. Serve as a backup Supervisor and Administrator for programs during planned and unplanned leave periods. Support the development and implementation-in partnership with Program Directors-of detailed program budgets based upon funding streams, data regarding cost per client served, and benchmarking against like facilities in the region. Support Directors in overseeing monthly reconciliation of program budgets to actual expenditures/revenue to ensure budgets align with projected spendings and grant-funding expectations. Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor. As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect. Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine. Perform related functions, including advocacy, to support the mission of Catholic Charities. Job Qualifications To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job. Education/Experience: to perform this job successfully, an individual must have: Bachelor's Degree in a related field; or an equivalent combination of education and experience. Master's Degree preferred. Minimum of five years' successful supervisory experience in a leadership/residential setting or an equivalent combination of education and experience. Extensive experience implementing person-centered, housing-first, low barrier services-supporting unhoused individuals, youth and families. Five years' experience managing complex grants and budget/fiduciary oversight-leveraging multiple funding sources to support program operations. Ten (10) years' experience in grant writing. Knowledge of basic fundraising techniques and strategies. Knowledge of research techniques for fundraising prospect research. Proficiency in navigating multiple database management software platforms. Strong commitment to Catholic Charities' mission. Superior writing skills and demonstrated experience developing proposals and budgets. Strong communication and interpersonal skills. Strong ethical framework and ability to responsibly handle confidential information. Ability to make critical judgment calls in a variety of situations. Collegial team player able to work well with diverse internal and external constituencies. Excellent organizational skills and attention to detail. Strong analytical skills and experience working with project budgets and financial reports. Ability to work independently and nimbly manage multiple deadlines. Certificates/Licenses: To perform this job successfully, an individual must have a valid Driver's License and ability to drive for work use. Successfully pass background check applicable to position. Physical Abilities: To perform this job successfully, an individual must be able to: Regularly sit, stand, climb, walk, hear/listen, talk Frequently lift up to 25 pounds, pull/push, carry, grasp, reach Occasionally crawl, stoop, kneel Clearly see 20+ feet, with or without corrective lenses, ability to focus Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the: Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation. Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data. Attendance: ability to consistently arrive and be able to work as scheduled. Computer/Technical Ability: working knowledge of: Word Processing software, Spreadsheet software, Internet software Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary. Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population's culture and socioeconomic characteristics. Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions. Language Ability: ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Ability: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry. Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements. Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature. Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one's work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work. Reasoning Ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Supervisory Skills: ability to carry out supervisory responsibilities in accordance with the Company's policies and applicable laws. Applicable supervisory responsibilities include: interviewing, hiring, training, and coaching employees, planning, assigning and directing work, reviewing performance, appraising/disciplining employees when necessary, addressing complaints and questions and resolving problems. Workplace Environmental Conditions While performing the essential duties/responsibilities of this job, the employee will be: Client Population may include persons involved in gangs, with substance abuse concerns, homelessness and/or tendencies towards violent behavior. Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon the activities of the Shelter. Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma. Potential for exposure to illicit drugs and air-borne contaminants (proper PPE provided).
Posted 1 week ago