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Summary

The primary responsibility of the Student Finance Advisor is to assist in determining and obtaining appropriate funding for new students. Other duties may be assigned by the Director of Student Finance. Student Finance Advisor is responsible for maintaining the stated Student Finance Department goals of Compliance, Customer Service, and Cash Flow.

Essential Functions

Process Student Accounts

• Supports students through initial and ongoing student contact, ensuring financial aid and other sources of aid is secured, and making certain all required paperwork is submitted.
• Provides the best possible experience for students during every interaction by displaying compassion, composure, and offering compelling reasons to complete next step within proper timeframes.
• Recognizes hidden issues and offers creative solutions to assist students in addressing barriers to starting or continuing in school.
• Process, award and complete future student financing eligibility in accordance to federal, state and institutional regulations.
• Certify and input students and/or parent loans via Anthology.
• Works proactively with Admissions, Students Services, Education, Employment Services and Accounting teams to support the needs of students and improve operational outcomes such as show rate, retention, persistence and overall student satisfaction.
• Navigate students/influencers through the financial aid process by clarifying process steps, reviewing where they are in the overall process.
• Educates students on federal aid borrower's rights and responsibilities, FAFSA completion, loan acceptance/denial, scholarships and alternative funding options that help resolve financing issues.

Student Finance Transcripts

• Checks NSLDS for electronic financial aid transcripts, ensuring that Defaults, Open Loan Periods, SULA and Pell LEU issues are addressed.

Awarding Aid

• Checks NSLDS for electronic financial aid transcripts.
• Federal Campus Based Aid Award Federal Supplementary Educational Opportunity Grant (FSEOG) and Loans to future student based on written policy.
• Assist student in processing applicable gap financing as well as state Grants, scholarships, tuition assistance, and other funding resource.

Other Essential duties

• Meets deadlines for proposals, project implementation and project terminations activities and reports
• Special projects as assigned.
• Attend departmental and campus wide meetings.

Knowledge / Skills

• Experience working with Anthology, NSLDS, COD, and various other finance aid management systems.
• Thorough knowledge of Title IV regulations, applicable policies and procedures