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The Food & Beverage Lead maintains responsibility for the execution of a safe, clean and stocked foodservice area of a United Dairy Farmers store. This includes knowledge of foodservice programs, product offering, equipment and standard operating procedures, as well as the ability to assist other associates in the store with proper knowledge in order to grow foodservice sales. 

In addition to the Food Lead responsibilities, the incumbent is also responsible for providing outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift.  The food lead follows company policy to ensure the safe and efficient operation of the store as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Food Leads must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales.

Essential Functions – Food Lead

• Reporting: Accurate completion of time records and the Guest Preparedness Document

• Other duties as assigned by Management

Minimum Requirements:

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.

• Ability to become Food Safety certified subject to UDF, state food safety regulations.

• Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.

• Ability to understand operating instructions for store equipment and to operate all store equipment.

• Ability to prepare DipSide items using supplies located in the dip cabinets.

• Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.

• Ability to recognize numbers, count and do arithmetic well enough to complete required records.

• Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.

• Ability to clean counters and other surfaces.

• Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes.

• Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.

• Ability to raise at least 10 pounds from floor level to a height of 5 feet.

• Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.

Notice:

The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).