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Quality Assurance Coordinator, Cold Chain
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Overview
Job Description
Position Responsibilities may include, but not limited to
- Support Mom’s Meals compliance with FSMA Sanitary Transportation.
- Conduct internal audits to assess compliance, identify gaps, and implement corrective actions
- Develop and deliver food safety training programs to employees at all levels, fostering a culture of food safety excellence
- Work cross-functionally with operations, logistics, and supply chain to enhance food safety initiatives
- Collaborate with Logistics and Tech Services teams to qualify new cold chain sites and aid in resolution of nonconformities
- Organize and report on audit assessments and recommend an action plan to understand the impact of the assessment gaps
- Assist in analyzing complaint data and temperature data as it relates to finished products and storage sites to identify trends and opportunities with products and vendors to drive continuous improvement
- Lead and support root cause problem solving tools for investigating complaints for safety and quality compliance issues
- Assure programs, policies and procedures are compliant and kept current
- Trend food safety data to identify patterns, risks, and opportunities for improvement
- Assist Technical Services Management with data reporting activities such as Key Performance Indicators/Dashboards
- Assist Technical Services with special projects as needed
Required Skills and Experience
- Bachelor’s degree in Science or at least 3 years’ minimum experience working in the food industry environment with quality systems
- Understanding of HACCP food hazards such as microbiological, chemical, and physical
- Familiar with FSMA Sanitary Transportation
- Experience with Electronic Quality Management Systems
- GFSI schema training desired (SQF, BRC, etc.)
- Strong initiative and ability to work as part of a team
- Strong verbal communication skills
- Effective interpersonal skills
- Proficient writing skills (proofreading, grammar)
- Reliable problem solver with strong project management skills
- Ability to handle multiple projects simultaneously without compromising quality in a fast-paced environment
- Excellent organizational skills
- Ability to work autonomously to conduct audits as needed
- Must be able to demonstrate proficiency with computer software applications such as Microsoft Excel and Microsoft Office.
Preferred Skills and Experience
- Experience in a food storage facility
- Familiar with FDA and USDA regulations
- Quality management system or customer relationship management program experience
Physical Requirements
- Regularly required to use hands to feel, grab, or operate objects, tools, and controls while reaching with hands and arms
- Frequently required to stand, communicate, and listen
- Occasionally required to walk, stoop, kneel or crouch
- Occasionally lift and/or move up to 50 pounds
- Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
- Able to perform repetitive movements
- Able to work in variable temperatures (cold/hot)
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