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Healthcare Support Specialist-logo
Healthcare Support Specialist
Fort Walton BeachDestin, Florida
Healthcare Support Specialist The Healthcare Support Specialist is one of the primary points of contact for the medical office. The Healthcare Support Specialist helps coordinate the care of the patients and serves as a liaison with the patient, medical staff, and provider of care. Summary of tasks Welcomes and greets all patients and visitors, in person or over the phone. Registers new patients and updates existing patient demographics by collecting detailed patient information, including personal and insurance or financial information. Verifies all new patient or existing patient insurance and personal information as entered by the call center operator at the time the appointment was made. Facilitates patient flow by notifying the provider of the patient’s arrival, being aware of delays, and communicating with patients and clinical staff. Schedules all tests, MRI’s or referrals. Also schedules next appointments and reschedules any patient appointments. Collects patient payments and records these payments on a daily batch sheet for billing. Maintains the cash drawer for the office and reconciles the petty cash daily. Responds to patients, prospective patients, and visitors' inquiries courteously. Protects patients’ rights by maintaining confidentiality of personal and financial information. Keeps office supplies within the clinic adequately stocked by anticipating inventory. Qualification High school diploma or equivalent Medical Experience Required 2 years of relevant experience scheduling in a medical office environment Thorough understanding of medical office workflows 1 year of experience working with EHR, Athena experience preferred. Experience in Family Medicine and/or Orthopedics is a plus Skills and Abilities Communication Multi-tasker Attention to detail Ability to work in a fast-paced environment Teamwork / Collaboration Ability and desire to learn new things and improve processes Ability to listen and understand patient and provider concerns Self and situational awareness Job Type: Full-time Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Healthcare setting: Clinic Medical office Medical specialties: Orthopedics Radiology Schedule: Monday to Friday Application Question(s): Please list the rate of pay you are looking for. Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Medical receptionist: 1 year (Preferred) Work Location: In person

Posted 4 days ago

Client Account Support Senior Analyst - Cigna Healthcare - Hybrid-logo
Client Account Support Senior Analyst - Cigna Healthcare - Hybrid
CignaTampa, FL
The Sales Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects for a designated book of business. This role delivers specific delegated tasks in managing a moderately complex book of business as assigned by the manager. Accountable to proactively manage, respond and address client and broker inquiries through service plans to facilitate results attainment for the client experience and net promoter score (NPS), persistency and overall customer growth. The ideal candidate will have demonstrated experience and ability to manage all services aspects of Client Account service delivery, product offerings, funding types and platforms for assigned accounts within a market/region. This includes managing business relationships, delivery of moderately complex client and broker requests, using independent judgment and discretion, proactive service support and management of sensitive cases. Key responsibilities will also include facilitating root cause analysts and issuing resolution across matrix lines. Please note: This hybrid role will require the incumbent candidate to come into the local Cigna office 3 days per week. Responsibilities: Serve as primary point of contact for a designated book of business and responsible to service excellence for clients and broker partners that include handling day-to- day service related needs, proactive issue identification, resolution and root cause analysis. Coordinates with manager and/or account manager to meet clients' needs and ensure potential problems are averted. Keeps account manager informed of account status and opportunities for expanded business. Attend geographically assigned local market client/broker meetings Completes day-to-day Client Account Support tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members. Builds strong relationships with the client/broker, proactively identifying the needs of the customer and satisfying the customer in a timely manner. Makes on-site presentations to existing and prospective clients to educate and inform on products as required and in support of client retention. Exhibits expert knowledge and understanding of moderately complex processes, compliance and regulatory requirements and can effectively apply in a fast- paced environment. Understands multi-product and benefit options for dual systems, platforms, funding types. Provide support for designated Client Service Operations Lead team on all issues and initiatives related to resolving issues or delegating to matrix business partners as needed. Accountable to collaborate with the Sales team to understand the products, benefits and services for sold cases. Make independent decisions and present proactive solutions/approaches to mitigate delays and potential service risk. Specifically identify risks, diagnose problems, perform root cause analysis, understand notifications as well as changes, influence, solve problems and make recommendations. Including participation in project execution. Provide subject matter knowledge to cross-functional teams and influence business partners accuracy and importance of timely submission to execute. Attention to detail, accuracy and ability to work under tight time constraints and communicate effectively for team success. Qualifications: Bachelor/Associate's degree in a related field preferred or at least 3-5 years of related experience. Previous sales operations, service, sales support skills and working knowledge/experience strongly preferred Exceptional customer centric skills and knowledge in all product and funding types strongly preferred. Strong attention to detail; Ability to quickly understand the Clients' needs and expectations. Proven Strong analytical and problem solving skills, strongly preferred Organized and experienced in meeting tight deadlines Strong communication and interpersonal skills (verbal, written) Ability to consistently meet tight deadlines and work under pressure Strong working knowledge of Microsoft Outlook, Word, Excel, PowerPoint and Salesforce is required Prior experience working with matrix partners and external customers is preferred Ability to attend client/broker events locally with potential to travel If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Posted 2 weeks ago

Customer Support (Healthcare)-logo
Customer Support (Healthcare)
Broadway VenturesColumbia, South Carolina
At Broadway Ventures , we transform challenges into opportunities with expert program management, cutting-edge technology, and innovative consulting solutions. As an 8(a), HUBZone, and Service-Disabled Veteran-Owned Small Business (SDVOSB), we empower government and private sector clients by delivering tailored solutions that drive operational success, sustainability, and growth. Built on integrity, collaboration, and excellence, we’re more than a service provider—we’re your trusted partner in innovation. Are you someone who enjoys helping others, staying organized, and making a difference behind the scenes? If you’ve worked in customer service, a call center, retail, banking, or administrative roles—this could be the perfect next step in your career. We’re looking for Customer Support Specialists who are great with people, detail-oriented, and comfortable learning new tools. What You’ll Be Doing Provide friendly, helpful phone and email support to customers using our system Track and manage customer service requests using our internal tools Help users enroll in our services through an app and guide them through simple steps Support the setup of basic electronic transactions (we’ll train you) Assist with documentation and audits Collaborate with team members and contribute to smooth daily operations What You’ll Need A high school diploma or equivalent At least 2 years of experience in a customer service or administrative role (retail, banking, office, call center, etc.) Strong communication skills—both spoken and written A professional and friendly demeanor Basic computer skills (such as email, browsing, and Microsoft Office, File Explorer) Nice-to-Haves (Not Required) Associates Degree Familiarity with Electronic Data Interchange, Medicare or the Healthcare field Schedule Monday to Friday, standard 8-hour shifts, M-F 2 - 3 times a month you would be required to work 10:30am - 7:00pm Typical office environment, hybrid schedule If you're looking for a meaningful role with a company that values your contribution, apply now to join our team. We look forward to connecting with you. Benefits : 401(k) & matching Dental insurance Vision insurance Health insurance Life insurance Flexible Paid Time Off Paid Holidays What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and discuss salary requirements. Management will be conducting interviews with the most qualified candidates. We perform a background and drug test prior to the start of every new hires' employment. In addition, some positions may also require fingerprinting. Broadway Ventures is an equal-opportunity employer and a VEVRAA Federal Contractor committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on military status, race, religion, color, national origin, gender, age, marital status, veteran status, disability, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Posted 6 days ago

Senior Healthcare Decision Support Analyst Remote - Medigold-logo
Senior Healthcare Decision Support Analyst Remote - Medigold
Trinity Health CorporationColumbus, OH
Employment Type: Full time Shift: Day Shift Description: Successful candidates will have knowledge of Health Plans in decision support, data analytics, or governmental or managed care reimbursement. Why MediGold? MediGold is a not-for-profit Medicare Advantage insurance plan serving seniors and other Medicare beneficiaries across the United States. We're dedicated to providing excellent customer service, cost-effective care, and exceptional healthcare coverage. We rely on talented colleagues in a wide variety of professional roles including information technology, financial analysis, audit, provider relations and more. About the job: Senior Decision Support Analyst for the Health Plan works with in conjunction with fellow Analysts and Director to provide analysis and dashboard reporting for leaders across the organization. This position is responsible for providing analytics to the departmental customers (internal & external) to assist in decision making processes and updating monthly data validation and reporting. What we are looking for: Education: Bachelor's degree in business, accounting, finance, health informatics or related field, or experience in lieu of a degree (minimum 4 years related work experience). Experience: Five or more years' experience in a finance setting (healthcare preferred) in one of the following areas: decision support, data analytics, or governmental or managed care reimbursement. A high degree of analytical ability and critical thinking skills. Ability to translate complex data sets into descriptive reports and presentations understandable to leadership, associates, and external customers. Ability to work independently with high level of initiative and complete projects according to established timelines. Knowledge of health plan operations (claims, revenue, or risk adjustment) preferred. Advanced MS Excel skills. Experience working with business intelligence tools, Tableau and/or Business Objects is highly preferred. Experience loading, validating, and querying data in SAS environment is preferred. Experience reading and writing code in Base SAS, SAS Enterprise Guide and/or SQL is preferred. What you will do: Maintain in-depth understanding of health plan operations and healthcare analytics. Provide quantitative and qualitative analytics, developing correlations between various activity measures, cost, revenue, and utilization metrics to support performance improvement. Under general supervision, performs research and analysis of complex health care claims, pharmacy, and lab data regarding network utilization and cost containment information. Evaluates, writes, presents, and provides recommendations regarding health care utilization and cost containment reports. Identify, analyze, and interpret trends or patterns in complex data sets. Responsible for compiling, analyzing, trending, tracking, and interpreting all operational, clinical, business and financial activities of the Plan and is responsible for analyzing business goals, objectives and needs of the business. Develop and maintain customized dashboard reporting. Provide consistent, timely and accurate reporting. Write database queries to extract data as needed for projects to support the needs of leadership. Provides both operational support to, and analysis of, all plan activities, facilitates quality and performance improvement efforts and activities within the day-to-day business operations and supports project implementation, and coordination and refinement of business process, and champions an environment of continuous process improvement Requires a high degree of business focus with the ability to ensure that the functional requirements and the design support the business requirements. Often the liaison between business and technical team to provide technical solutions, processes, system configurations and resolutions and works with all departments, especially MIS, Finance, Administrative, Claims, UR/QA, and Medical Management. Performs all assigned month-end responsibilities with a high level of accuracy and minimal supervision in accordance with the established department schedule. All other duties as assigned. Position Highlights and Benefits: Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. Retirement savings account with employer match starting on day one. Generous paid time off programs. Employee recognition programs. Tuition/professional development reimbursement. Relocation assistance (geographic and position restrictions apply). Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. Employee Referral Rewards program. Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Posted 3 days ago

Client Account Support Senior Analyst - Hybrid - Mclean, Va/Richmond, Va/Baltimore, MD - Cigna Healthcare-logo
Client Account Support Senior Analyst - Hybrid - Mclean, Va/Richmond, Va/Baltimore, MD - Cigna Healthcare
CignaMclean, VA
Please note: This hybrid role will require the incumbent candidate to come into the McLean, VA, Richmond, VA or Baltimore, MD office 3 days per week. The Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects for a designated book of business. This role delivers specific delegated tasks in managing a moderately complex book of business as assigned by the manager. Accountable to proactively manage, respond and address client and broker inquiries through service plans to facilitate results attainment for the client experience and net promoter score (NPS), persistency and overall customer growth. The ideal candidate will have demonstrated experience and ability to manage all services aspects of Client Account service delivery, product offerings, funding types and platforms for assigned accounts within a market/region. This includes managing business relationships, delivery of moderately complex client and broker requests, using independent judgment and discretion, proactive service support and management of sensitive cases. Key responsibilities will also include facilitating root cause analysts and issuing resolution across matrix lines. The incumbent candidate must be based out of the following office: McLean, VA Richmond, VA Baltimore, MD Responsibilities: Serve as primary point of contact for a designated book of business and responsible to service excellence for clients and broker partners that include handling day-to- day service related needs, proactive issue identification, resolution and root cause analysis. Coordinates with manager and/or account manager to meet clients' needs and ensure potential problems are averted. Keeps account manager informed of account status and opportunities for expanded business. Attend geographically assigned local market client/broker meetings Completes day-to-day Client Account Support tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members. Builds strong relationships with the client/broker, proactively identifying the needs of the customer and satisfying the customer in a timely manner. Makes on-site presentations to existing and prospective clients to educate and inform on products as required and in support of client retention. Exhibits expert knowledge and understanding of moderately complex processes, compliance and regulatory requirements and can effectively apply in a fast- paced environment. Understands multi-product and benefit options for dual systems, platforms, funding types. Provide support for designated Client Service Operations Lead team on all issues and initiatives related to resolving issues or delegating to matrix business partners as needed. Accountable to collaborate with the Sales team to understand the products, benefits and services for sold cases. Make independent decisions and present proactive solutions/approaches to mitigate delays and potential service risk. Specifically identify risks, diagnose problems, perform root cause analysis, understand notifications as well as changes, influence, solve problems and make recommendations. Including participation in project execution. Provide subject matter knowledge to cross-functional teams and influence business partners accuracy and importance of timely submission to execute. Attention to detail, accuracy and ability to work under tight time constraints and communicate effectively for team success. Qualifications: Bachelor/Associate's degree in a related field preferred or at least 3-5 years of related experience. Previous sales operations, service, sales support skills and working knowledge/experience strongly preferred Exceptional customer centric skills and knowledge in all product and funding types strongly preferred. Strong attention to detail; Ability to quickly understand the Clients' needs and expectations. Proven Strong analytical and problem solving skills, strongly preferred Organized and experienced in meeting tight deadlines Strong communication and interpersonal skills (verbal, written) Ability to consistently meet tight deadlines and work under pressure Strong working knowledge of Microsoft Outlook, Word, Excel, PowerPoint and Salesforce is required Prior experience working with matrix partners and external customers is preferred Ability to attend client/broker events locally with potential to travel If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Posted 1 week ago

Customer Service Team Lead – Healthcare Support-logo
Customer Service Team Lead – Healthcare Support
GetixHealthHouston, Texas
Calling All Natural-Born Leaders! Do you love solving problems, motivating people, and making a real impact in healthcare? At GetixHealth , we’re not just answering phones — we’re guiding patients, empowering teams, and leading with heart. We’re hiring a Customer Service Team Lead to oversee a high-performing team that supports our healthcare clients with early-out account services, patient inquiries, and billing support. If you're a strong communicator, a natural coach, and have experience in healthcare or revenue cycle management, this is your opportunity to lead, grow, and make a difference every day. Position responsibilities: Lead and coach a customer service team to meet quality and productivity goals Support staff with system and telephony issues Monitor performance and conduct monthly 1:1s Resolve and escalate issues that affect operations or client satisfaction Ensure HIPAA and compliance adherence Partner with internal departments and clients to ensure top-tier service Education and experience High school diploma or GED required; additional education is a plus. 2–5 years of healthcare revenue cycle experience (required) 2+ years in a lead or supervisory role (preferred) EPIC experience strongly preferred Proven experience working with multiple systems and databases in a fast-paced setting. Excellent communication and leadership skills Strong attention to detail and compliance awareness Proficient in MS Office Additional Notes: Hours: Monday - Friday Various Shifts from: 8am- 5pm, 9am- 6pm, 10am- 7pm, 11am- 8pm Compensation: $19- $22/hr.+ (bonus eligible quarterly) This is a fast-paced, high-volume role where you will be required to handle multiple systems and patient inquiries daily. As a team lead, you will provide support to your team to ensure success, and you'll be expected to collaborate with colleagues to improve service delivery. Why Join Us? ✔️ Competitive pay ✔️ Growth opportunities ✔️ Inclusive, supportive culture ✔️ Full benefits for full-time roles Benefits and Incentives: Comprehensive Health Coverage: Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment. Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D. 401(k) Retirement Savings Plan: Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service. Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment. Flexibility in Benefits: The company reserves the right to amend, modify, or terminate any benefits programs as needed. Apply now to take the next step in your healthcare career! Note: This job description outlines the primary duties and qualifications for the role. It is not intended to be an exhaustive list of responsibilities or working conditions. GetixHealth is an equal employment opportunity employer and participates in E-Verify.

Posted 2 weeks ago

Healthcare Support Specialist-logo
Healthcare Support Specialist
Orthopaedic AssociatesPanama City, Florida
Receptionist The therapy medical receptionist is one of the primary points of contact for the medical office. The receptionist helps coordinate the care of the patients and serves as a liaison with the patient, medical staff and provider of care. Summary of tasks Welcomes and greets all patients and visitors, in person or over the phone. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. Registers new patients and updates existing patient demographics by collecting patient detailed information including personal and insurance or financial information. Verifies all new patient or existing patient insurance and personal information as entered by the call center operator at the time the appointment was made. Facilitates patient flow by notifying the provider of patient’s arrival, being aware of delays, and communicating with patients and clinical staff. Schedules next appointments and reschedules any patient appointments. Collects patient payments and records these payments on a daily batch sheet for billing. Maintains the cash drawer for the office and reconciles the petty cash on a daily basis. Responds to patients, prospective patients, and visitor inquiries in a courteous manner. Protects patient’s rights by maintaining confidentiality of personal and financial information. Keeps office supplies within the clinic adequately stocked by anticipating inventory. Qualification High school diploma or equivalent 2 years of relevant experience scheduling in a medical office environment Thorough understanding of medical office workflows 1 year of experience working with EHR Experience in Family Medicine and/or Orthopedics is a plus Skills and Abilities Communication Multi-tasker Attention to detail Ability to work in a fast pace environment Teamwork / Collaboration Ability and desire to learn new things and improve processes Ability to listen and understand patient and provider concerns Self and situational awareness Job Type: Part-Time afternoon Healthcare setting: Clinic Medical office Medical specialties: Primary Care Radiology Physical Therapy Schedule: Monday to Friday Application Question(s): Please list the rate of pay you are looking for. Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Medical receptionist: 1 year (Preferred) Work Location: In person

Posted 2 weeks ago

Healthcare Support Specialist-logo
Healthcare Support Specialist
Orthopaedic AssociatesDestin, Florida
Healthcare Support Specialist The Healthcare Support Specialist is one of the primary points of contact for the medical office. The Healthcare Support Specialist helps coordinate the care of the patients and serves as a liaison with the patient, medical staff, and provider of care. Summary of tasks Welcomes and greets all patients and visitors, in person or over the phone. Registers new patients and updates existing patient demographics by collecting detailed patient information, including personal and insurance or financial information. Verifies all new patient or existing patient insurance and personal information as entered by the call center operator at the time the appointment was made. Facilitates patient flow by notifying the provider of the patient’s arrival, being aware of delays, and communicating with patients and clinical staff. Schedules all tests, MRI’s or referrals. Also schedules next appointments and reschedules any patient appointments. Collects patient payments and records these payments on a daily batch sheet for billing. Maintains the cash drawer for the office and reconciles the petty cash daily. Responds to patients, prospective patients, and visitors' inquiries courteously. Protects patients’ rights by maintaining confidentiality of personal and financial information. Keeps office supplies within the clinic adequately stocked by anticipating inventory. Qualification High school diploma or equivalent Medical Experience Required 2 years of relevant experience scheduling in a medical office environment Thorough understanding of medical office workflows 1 year of experience working with EHR, Athena experience preferred. Experience in Family Medicine and/or Orthopedics is a plus Skills and Abilities Communication Multi-tasker Attention to detail Ability to work in a fast-paced environment Teamwork / Collaboration Ability and desire to learn new things and improve processes Ability to listen and understand patient and provider concerns Self and situational awareness Job Type: Full-time Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Healthcare setting: Clinic Medical office Medical specialties: Orthopedics Radiology Schedule: Monday to Friday Application Question(s): Please list the rate of pay you are looking for. Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Medical receptionist: 1 year (Preferred) Work Location: In person

Posted 2 days ago

Healthcare Support Specialist-logo
Healthcare Support Specialist
Panama CityPanama City, Florida
Receptionist The therapy medical receptionist is one of the primary points of contact for the medical office. The receptionist helps coordinate the care of the patients and serves as a liaison with the patient, medical staff and provider of care. Summary of tasks Welcomes and greets all patients and visitors, in person or over the phone. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. Registers new patients and updates existing patient demographics by collecting patient detailed information including personal and insurance or financial information. Verifies all new patient or existing patient insurance and personal information as entered by the call center operator at the time the appointment was made. Facilitates patient flow by notifying the provider of patient’s arrival, being aware of delays, and communicating with patients and clinical staff. Schedules next appointments and reschedules any patient appointments. Collects patient payments and records these payments on a daily batch sheet for billing. Maintains the cash drawer for the office and reconciles the petty cash on a daily basis. Responds to patients, prospective patients, and visitor inquiries in a courteous manner. Protects patient’s rights by maintaining confidentiality of personal and financial information. Keeps office supplies within the clinic adequately stocked by anticipating inventory. Qualification High school diploma or equivalent 2 years of relevant experience scheduling in a medical office environment Thorough understanding of medical office workflows 1 year of experience working with EHR Experience in Family Medicine and/or Orthopedics is a plus Skills and Abilities Communication Multi-tasker Attention to detail Ability to work in a fast pace environment Teamwork / Collaboration Ability and desire to learn new things and improve processes Ability to listen and understand patient and provider concerns Self and situational awareness Job Type: Part-Time afternoon Healthcare setting: Clinic Medical office Medical specialties: Primary Care Radiology Physical Therapy Schedule: Monday to Friday Application Question(s): Please list the rate of pay you are looking for. Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Medical receptionist: 1 year (Preferred) Work Location: In person

Posted 5 days ago

Associate, Healthcare Practice (Healthcare Services)-logo
Associate, Healthcare Practice (Healthcare Services)
Spencer StuartLos Angeles, CA
Spencer Stuart is seeking to recruit an experienced Associate for the Healthcare Services Practice focused on Chief Executive Officer and other C-level functional executive searches. With exposure to a broad set of clients and leadership challenges, this Associate will help to identify and develop diverse candidate slates as an essential member of the search team. The Associate role combines research, assessment, and relationship-building skills to deliver extraordinary service and value to Spencer Stuart clients. Successful candidates for the Associate position will have a proven track record of being driven, resilient, and demonstrating strong project management ability, writing skills, results orientation, rigorous attention to details, intellectual curiosity and ideally an understanding of healthcare services. The Associate will enjoy the challenge of working internally with a variety of Consultants, and externally with diverse, senior-level executives and board members as both clients and candidates. The Associate will ideally be based in Atlanta, Boston, Chicago, Los Angeles, New York City, Philadelphia, San Francisco or Washington, DC. There is an expectation of being in the office a minimum of two days a week. In the early stages, it will be beneficial for the individual to spend more time in the office to build relationships, engage with colleagues and participate in the local office community. KEY RELATIONSHIPS Reports to: Director of Associates Consultants (on an assignment basis) Other key relationships: Practice Leaders/Members Office Manager Associates, Senior Associates and Consultants Analysts Executive Assistants (EEA's) KEY RESPONSIBILITIES Contribute actively to the start-up phase of each search by participating in client kick-off meetings with the Consultant; will come to meetings prepared and assist in the development of the position specification, search strategy, target list of companies and potentially relevant profiles. Gather relevant information regarding the appropriate industries and target companies. Identify potential prospects and sources and represent the client effectively in the marketplace, discussing the opportunity with relevant executives and conducting initial assessment. Validate potential candidates through reference and source calls to gain further insight into the individuals fit to the clients need. Partner with the Consultant to develop and present a slate of qualified candidates to each client. Anticipate what needs to drive the search to closure and be prepared to supply additional information, such as related industry/segment trends, market findings, reaction to the opportunity, compensation data, etc., gained during the course of a search. Prepare position specifications, candidate presentations and reference reports adhering to the Firm's assessment methodology and exercising judgement. Communicate effectively with the search team (Consultants, Analysts, EEA's), and remain fully abreast of search developments, in order to communicate accurately and credibly regarding the assignment; work closely with the consultant to ensure we are communicating regularly with active candidates and closing them out in a timely manner if not advancing in the search. Prepare organized information for the client progress reports/meetings by teaming with the Consultant, Analyst and the EEA. Provide an informed, and balanced, perspective on prospects/candidates and how they match against the key selection criteria along with interest and motivations in the opportunity. Be prepared to weave in market insights and third party source commentary to provide additional information. Be aware of activities and management changes in the relevant industry's sector; keep team members apprised of relevant developments in the marketplace; over time will be expected to have a strong grasp of the market and will have built trust based relationships in the candidate pools where operating. Add to the Firm's candidate pool expertise by continually identifying and introducing new talent to the Firm. Ensure that up to date assignment, company and candidate information during the course of an assignment is always available for colleagues, by leveraging technology and information from the Firm's state-of-the-art, proprietary database. Contribute to responses to inquiries for new business, as well as business development initiatives. Be willing and proactive about contributing to local, practice or Firm-wide initiatives. Coordinate and share practice related information with colleagues for potentially broader distribution. IDEAL EXPERIENCE 5+ years of progressive business experience in executive search, strategy consulting, or a relevant environment with significant time spent in client service; ideally will have experience and passion for healthcare. Notable track record of advancement as evidenced through taking on additional responsibilities in existing role and/or promotion. Superior project management skills demonstrated through experience working in a high-performance environment where multiple projects and competing demands are the norm. Excellent communication skills shown through clear, structured and concise written and verbal presentation; will need to be comfortable presenting to senior level clients. Undergraduate degree required, postgraduate degree a plus. CRITICAL CAPABILITIES FOR SUCCESS Project Management Plans, manages and drives own efforts to identify and develop a slate of quality candidates as measured by consultant, client and candidate feedback. The successful Associate will do this while handling multiple projects with competing deadlines, working with individuals who have differing styles, and managing challenging expectations: Takes an end-to-end view of each project and the required resources; works at pace and with attention to detail while managing competing deadlines and priorities; has a sense of urgency and stays focused when under pressure. Understands the search process (from internal kick-off to referencing); asks questions to understand; and is proactive. Works on multiple projects; meets deadlines and is resilient under pressure; delivers on commitments on time or notifies as early as possible if deadlines will slip. Demonstrates enthusiasm, tenacity and intellectual curiosity; action-oriented; deals with problems immediately; seeks feedback to continually improve. Is results focused, flexible and exhibits a strong learning orientation; demonstrates a strong work ethic Candidate Development Develops qualified and interested candidates for portfolio of searches. A successful Associate will develop excellence in search strategy to build strong contact management lists: Observes and asks questions to fully understand the issue; synthesizes information from a variety of internal/external sources, despite possibly having ambiguous or incomplete information. Gathers relevant data from a variety of sources, including views gathered through Third Party Sourcing (TPS), to help determine broad capabilities, gaps, qualifications/fit; articulates reasons for fit to spec in a succinct manner. Determines priority of which potential candidates (and sources) to approach. Adds meaningful notes on Quest, diligently uses the initial assessment feature. Credibility and Influence Strong communicate abilty both in writing and verbally; has "gravitas" (executive presence) and is able to build relationships at the senior most levels. Able to hook candidates and convince consultants to meet them, building a strong internal brand: Interacts with a range of internal and external stakeholders and candidates with differing styles and egos, understanding and appreciating what is important to each. Becomes a credible and authentic professional by observing colleagues and emulating role models; regularly seeks and adapts to feedback given. Adapts verbal and written communications according to expectations for role and audience, specifically how to be confident, succinct, concise, prepared and professional. Market and Candidate Knowledge Obtains and incorporates knowledge to enhance client work in a meaningful way. Knows how to get information, effectively uses the available firm resources, developing and sharing candidate pool knowledge: Identifies executive movements in the market and updates Quest (ideally in real time) and colleagues; asks questions and shows interest in networking. Has a genuine interest in/curiosity about people and businesses; and has an understanding of businesses and their interrelationships. Understands how to identify and navigate the various relevant sources available (Quest, Passport, Global Information Services, Hoovers, LinkedIn, etc.). Developing Self and Others Develops self and others; seeks and provides feedback, modifies own performance or behavior based on feedback. A successful Associate is constantly growing, learning and enhancing his/her skills and capabilities: Seeks and is open to feedback from colleagues, placing value on self development efforts; seeks opportunities for growth. Is self-aware and open to changing one's own behavior. Firm Values Champions the Firm's values, culture and Code of Conduct; engages, participates and collaborates with others. A successful Associate, who people like working with and who may over time also have a leadership role: Accepts others' opinions and encourages teamwork. Brings cultural awareness and sensitivity to each interaction with colleagues. Participates actively and contributes to internal activities; engages with office and practice. Represents Spencer Stuart well by speaking positively about the Firm and aligning behavior to Firm values. Conducts themselves in a way that is consistent with the Firm's values. The base compensation range for this position is $100,000-120,000 per year. The actual base compensation offered within this range will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: Retirement savings plan with discretionary profit sharing contribution and employer match; PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable; Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account; Life Insurance, and short-term and long-term disability insurance; Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.

Posted 3 weeks ago

Associate, Healthcare Practice (Healthcare Services)-logo
Associate, Healthcare Practice (Healthcare Services)
Spencer StuartAtlanta, GA
Spencer Stuart is seeking to recruit an experienced Associate for the Healthcare Services Practice focused on Chief Executive Officer and other C-level functional executive searches. With exposure to a broad set of clients and leadership challenges, this Associate will help to identify and develop diverse candidate slates as an essential member of the search team. The Associate role combines research, assessment, and relationship-building skills to deliver extraordinary service and value to Spencer Stuart clients. Successful candidates for the Associate position will have a proven track record of being driven, resilient, and demonstrating strong project management ability, writing skills, results orientation, rigorous attention to details, intellectual curiosity and ideally an understanding of healthcare services. The Associate will enjoy the challenge of working internally with a variety of Consultants, and externally with diverse, senior-level executives and board members as both clients and candidates. The Associate will ideally be based in Atlanta, Boston, Chicago, Los Angeles, New York City, Philadelphia, San Francisco or Washington, DC. There is an expectation of being in the office a minimum of two days a week. In the early stages, it will be beneficial for the individual to spend more time in the office to build relationships, engage with colleagues and participate in the local office community. KEY RELATIONSHIPS Reports to: Director of Associates Consultants (on an assignment basis) Other key relationships: Practice Leaders/Members Office Manager Associates, Senior Associates and Consultants Analysts Executive Assistants (EEA's) KEY RESPONSIBILITIES Contribute actively to the start-up phase of each search by participating in client kick-off meetings with the Consultant; will come to meetings prepared and assist in the development of the position specification, search strategy, target list of companies and potentially relevant profiles. Gather relevant information regarding the appropriate industries and target companies. Identify potential prospects and sources and represent the client effectively in the marketplace, discussing the opportunity with relevant executives and conducting initial assessment. Validate potential candidates through reference and source calls to gain further insight into the individuals fit to the clients need. Partner with the Consultant to develop and present a slate of qualified candidates to each client. Anticipate what needs to drive the search to closure and be prepared to supply additional information, such as related industry/segment trends, market findings, reaction to the opportunity, compensation data, etc., gained during the course of a search. Prepare position specifications, candidate presentations and reference reports adhering to the Firm's assessment methodology and exercising judgement. Communicate effectively with the search team (Consultants, Analysts, EEA's), and remain fully abreast of search developments, in order to communicate accurately and credibly regarding the assignment; work closely with the consultant to ensure we are communicating regularly with active candidates and closing them out in a timely manner if not advancing in the search. Prepare organized information for the client progress reports/meetings by teaming with the Consultant, Analyst and the EEA. Provide an informed, and balanced, perspective on prospects/candidates and how they match against the key selection criteria along with interest and motivations in the opportunity. Be prepared to weave in market insights and third party source commentary to provide additional information. Be aware of activities and management changes in the relevant industry's sector; keep team members apprised of relevant developments in the marketplace; over time will be expected to have a strong grasp of the market and will have built trust based relationships in the candidate pools where operating. Add to the Firm's candidate pool expertise by continually identifying and introducing new talent to the Firm. Ensure that up to date assignment, company and candidate information during the course of an assignment is always available for colleagues, by leveraging technology and information from the Firm's state-of-the-art, proprietary database. Contribute to responses to inquiries for new business, as well as business development initiatives. Be willing and proactive about contributing to local, practice or Firm-wide initiatives. Coordinate and share practice related information with colleagues for potentially broader distribution. IDEAL EXPERIENCE 5+ years of progressive business experience in executive search, strategy consulting, or a relevant environment with significant time spent in client service; ideally will have experience and passion for healthcare. Notable track record of advancement as evidenced through taking on additional responsibilities in existing role and/or promotion. Superior project management skills demonstrated through experience working in a high-performance environment where multiple projects and competing demands are the norm. Excellent communication skills shown through clear, structured and concise written and verbal presentation; will need to be comfortable presenting to senior level clients. Undergraduate degree required, postgraduate degree a plus. CRITICAL CAPABILITIES FOR SUCCESS Project Management Plans, manages and drives own efforts to identify and develop a slate of quality candidates as measured by consultant, client and candidate feedback. The successful Associate will do this while handling multiple projects with competing deadlines, working with individuals who have differing styles, and managing challenging expectations: Takes an end-to-end view of each project and the required resources; works at pace and with attention to detail while managing competing deadlines and priorities; has a sense of urgency and stays focused when under pressure. Understands the search process (from internal kick-off to referencing); asks questions to understand; and is proactive. Works on multiple projects; meets deadlines and is resilient under pressure; delivers on commitments on time or notifies as early as possible if deadlines will slip. Demonstrates enthusiasm, tenacity and intellectual curiosity; action-oriented; deals with problems immediately; seeks feedback to continually improve. Is results focused, flexible and exhibits a strong learning orientation; demonstrates a strong work ethic Candidate Development Develops qualified and interested candidates for portfolio of searches. A successful Associate will develop excellence in search strategy to build strong contact management lists: Observes and asks questions to fully understand the issue; synthesizes information from a variety of internal/external sources, despite possibly having ambiguous or incomplete information. Gathers relevant data from a variety of sources, including views gathered through Third Party Sourcing (TPS), to help determine broad capabilities, gaps, qualifications/fit; articulates reasons for fit to spec in a succinct manner. Determines priority of which potential candidates (and sources) to approach. Adds meaningful notes on Quest, diligently uses the initial assessment feature. Credibility and Influence Strong communicate abilty both in writing and verbally; has "gravitas" (executive presence) and is able to build relationships at the senior most levels. Able to hook candidates and convince consultants to meet them, building a strong internal brand: Interacts with a range of internal and external stakeholders and candidates with differing styles and egos, understanding and appreciating what is important to each. Becomes a credible and authentic professional by observing colleagues and emulating role models; regularly seeks and adapts to feedback given. Adapts verbal and written communications according to expectations for role and audience, specifically how to be confident, succinct, concise, prepared and professional. Market and Candidate Knowledge Obtains and incorporates knowledge to enhance client work in a meaningful way. Knows how to get information, effectively uses the available firm resources, developing and sharing candidate pool knowledge: Identifies executive movements in the market and updates Quest (ideally in real time) and colleagues; asks questions and shows interest in networking. Has a genuine interest in/curiosity about people and businesses; and has an understanding of businesses and their interrelationships. Understands how to identify and navigate the various relevant sources available (Quest, Passport, Global Information Services, Hoovers, LinkedIn, etc.). Developing Self and Others Develops self and others; seeks and provides feedback, modifies own performance or behavior based on feedback. A successful Associate is constantly growing, learning and enhancing his/her skills and capabilities: Seeks and is open to feedback from colleagues, placing value on self development efforts; seeks opportunities for growth. Is self-aware and open to changing one's own behavior. Firm Values Champions the Firm's values, culture and Code of Conduct; engages, participates and collaborates with others. A successful Associate, who people like working with and who may over time also have a leadership role: Accepts others' opinions and encourages teamwork. Brings cultural awareness and sensitivity to each interaction with colleagues. Participates actively and contributes to internal activities; engages with office and practice. Represents Spencer Stuart well by speaking positively about the Firm and aligning behavior to Firm values. Conducts themselves in a way that is consistent with the Firm's values. The base compensation range for this position is $100,000-120,000 per year. The actual base compensation offered within this range will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: Retirement savings plan with discretionary profit sharing contribution and employer match; PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable; Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account; Life Insurance, and short-term and long-term disability insurance; Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.

Posted 3 weeks ago

Associate, Healthcare Practice (Healthcare Services)-logo
Associate, Healthcare Practice (Healthcare Services)
Spencer StuartNew York, NY
Spencer Stuart is seeking to recruit an experienced Associate for the Healthcare Services Practice focused on Chief Executive Officer and other C-level functional executive searches. With exposure to a broad set of clients and leadership challenges, this Associate will help to identify and develop diverse candidate slates as an essential member of the search team. The Associate role combines research, assessment, and relationship-building skills to deliver extraordinary service and value to Spencer Stuart clients. Successful candidates for the Associate position will have a proven track record of being driven, resilient, and demonstrating strong project management ability, writing skills, results orientation, rigorous attention to details, intellectual curiosity and ideally an understanding of healthcare services. The Associate will enjoy the challenge of working internally with a variety of Consultants, and externally with diverse, senior-level executives and board members as both clients and candidates. The Associate will ideally be based in Atlanta, Boston, Chicago, Los Angeles, New York City, Philadelphia, San Francisco or Washington, DC. There is an expectation of being in the office a minimum of two days a week. In the early stages, it will be beneficial for the individual to spend more time in the office to build relationships, engage with colleagues and participate in the local office community. KEY RELATIONSHIPS Reports to: Director of Associates Consultants (on an assignment basis) Other key relationships: Practice Leaders/Members Office Manager Associates, Senior Associates and Consultants Analysts Executive Assistants (EEA's) KEY RESPONSIBILITIES Contribute actively to the start-up phase of each search by participating in client kick-off meetings with the Consultant; will come to meetings prepared and assist in the development of the position specification, search strategy, target list of companies and potentially relevant profiles. Gather relevant information regarding the appropriate industries and target companies. Identify potential prospects and sources and represent the client effectively in the marketplace, discussing the opportunity with relevant executives and conducting initial assessment. Validate potential candidates through reference and source calls to gain further insight into the individuals fit to the clients need. Partner with the Consultant to develop and present a slate of qualified candidates to each client. Anticipate what needs to drive the search to closure and be prepared to supply additional information, such as related industry/segment trends, market findings, reaction to the opportunity, compensation data, etc., gained during the course of a search. Prepare position specifications, candidate presentations and reference reports adhering to the Firm's assessment methodology and exercising judgement. Communicate effectively with the search team (Consultants, Analysts, EEA's), and remain fully abreast of search developments, in order to communicate accurately and credibly regarding the assignment; work closely with the consultant to ensure we are communicating regularly with active candidates and closing them out in a timely manner if not advancing in the search. Prepare organized information for the client progress reports/meetings by teaming with the Consultant, Analyst and the EEA. Provide an informed, and balanced, perspective on prospects/candidates and how they match against the key selection criteria along with interest and motivations in the opportunity. Be prepared to weave in market insights and third party source commentary to provide additional information. Be aware of activities and management changes in the relevant industry's sector; keep team members apprised of relevant developments in the marketplace; over time will be expected to have a strong grasp of the market and will have built trust based relationships in the candidate pools where operating. Add to the Firm's candidate pool expertise by continually identifying and introducing new talent to the Firm. Ensure that up to date assignment, company and candidate information during the course of an assignment is always available for colleagues, by leveraging technology and information from the Firm's state-of-the-art, proprietary database. Contribute to responses to inquiries for new business, as well as business development initiatives. Be willing and proactive about contributing to local, practice or Firm-wide initiatives. Coordinate and share practice related information with colleagues for potentially broader distribution. IDEAL EXPERIENCE 5+ years of progressive business experience in executive search, strategy consulting, or a relevant environment with significant time spent in client service; ideally will have experience and passion for healthcare. Notable track record of advancement as evidenced through taking on additional responsibilities in existing role and/or promotion. Superior project management skills demonstrated through experience working in a high-performance environment where multiple projects and competing demands are the norm. Excellent communication skills shown through clear, structured and concise written and verbal presentation; will need to be comfortable presenting to senior level clients. Undergraduate degree required, postgraduate degree a plus. CRITICAL CAPABILITIES FOR SUCCESS Project Management Plans, manages and drives own efforts to identify and develop a slate of quality candidates as measured by consultant, client and candidate feedback. The successful Associate will do this while handling multiple projects with competing deadlines, working with individuals who have differing styles, and managing challenging expectations: Takes an end-to-end view of each project and the required resources; works at pace and with attention to detail while managing competing deadlines and priorities; has a sense of urgency and stays focused when under pressure. Understands the search process (from internal kick-off to referencing); asks questions to understand; and is proactive. Works on multiple projects; meets deadlines and is resilient under pressure; delivers on commitments on time or notifies as early as possible if deadlines will slip. Demonstrates enthusiasm, tenacity and intellectual curiosity; action-oriented; deals with problems immediately; seeks feedback to continually improve. Is results focused, flexible and exhibits a strong learning orientation; demonstrates a strong work ethic Candidate Development Develops qualified and interested candidates for portfolio of searches. A successful Associate will develop excellence in search strategy to build strong contact management lists: Observes and asks questions to fully understand the issue; synthesizes information from a variety of internal/external sources, despite possibly having ambiguous or incomplete information. Gathers relevant data from a variety of sources, including views gathered through Third Party Sourcing (TPS), to help determine broad capabilities, gaps, qualifications/fit; articulates reasons for fit to spec in a succinct manner. Determines priority of which potential candidates (and sources) to approach. Adds meaningful notes on Quest, diligently uses the initial assessment feature. Credibility and Influence Strong communicate abilty both in writing and verbally; has "gravitas" (executive presence) and is able to build relationships at the senior most levels. Able to hook candidates and convince consultants to meet them, building a strong internal brand: Interacts with a range of internal and external stakeholders and candidates with differing styles and egos, understanding and appreciating what is important to each. Becomes a credible and authentic professional by observing colleagues and emulating role models; regularly seeks and adapts to feedback given. Adapts verbal and written communications according to expectations for role and audience, specifically how to be confident, succinct, concise, prepared and professional. Market and Candidate Knowledge Obtains and incorporates knowledge to enhance client work in a meaningful way. Knows how to get information, effectively uses the available firm resources, developing and sharing candidate pool knowledge: Identifies executive movements in the market and updates Quest (ideally in real time) and colleagues; asks questions and shows interest in networking. Has a genuine interest in/curiosity about people and businesses; and has an understanding of businesses and their interrelationships. Understands how to identify and navigate the various relevant sources available (Quest, Passport, Global Information Services, Hoovers, LinkedIn, etc.). Developing Self and Others Develops self and others; seeks and provides feedback, modifies own performance or behavior based on feedback. A successful Associate is constantly growing, learning and enhancing his/her skills and capabilities: Seeks and is open to feedback from colleagues, placing value on self development efforts; seeks opportunities for growth. Is self-aware and open to changing one's own behavior. Firm Values Champions the Firm's values, culture and Code of Conduct; engages, participates and collaborates with others. A successful Associate, who people like working with and who may over time also have a leadership role: Accepts others' opinions and encourages teamwork. Brings cultural awareness and sensitivity to each interaction with colleagues. Participates actively and contributes to internal activities; engages with office and practice. Represents Spencer Stuart well by speaking positively about the Firm and aligning behavior to Firm values. Conducts themselves in a way that is consistent with the Firm's values. The base compensation range for this position is $100,000-120,000 per year. The actual base compensation offered within this range will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: Retirement savings plan with discretionary profit sharing contribution and employer match; PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable; Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account; Life Insurance, and short-term and long-term disability insurance; Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.

Posted 3 weeks ago

Associate, Healthcare Practice (Healthcare Services/Private Equity)-logo
Associate, Healthcare Practice (Healthcare Services/Private Equity)
Spencer StuartAtlanta, GA
ASSOCIATE ROLE Spencer Stuart is seeking to recruit an experienced Associate for the Healthcare Services Practice focused on Chief Executive Officer and other C-level functional executive searches. This person will primarily focus on private equity backed clients with investments in multi-site services and/or digital health. With exposure to a broad set of clients and leadership challenges, this Associate will help to identify and develop diverse candidate slates as an essential member of the search team. The Associate role combines research, assessment, relationship-building and problem-solving skills to deliver extraordinary service and value to Spencer Stuart clients. Successful candidates for the Associate position will have a proven track record of being driven, resilient, and demonstrating strong project management ability, writing skills, results orientation, rigorous attention to details, intellectual curiosity and ideally an understanding of healthcare services and/or private equity. The ideal candidate will enjoy the challenge of working internally with a variety of Consultants, and externally with diverse, senior-level executives and board members as both clients and candidates. The Associate will ideally be based in Atlanta, Boston, Chicago, Dallas, Los Angeles, Minneapolis, San Francisco, or Washington, DC where we have a strong healthcare presence. There is an expectation of being in the office for a minimum of two days a week. In the early stages, it will be beneficial for the individual to spend more time in the office to build relationships, engage with colleagues and participate in the local office community. KEY RELATIONSHIPS Reports to Director of Associates Consultants (on an assignment basis) Other key relationships Practice Leaders/Members Office Manager Associates, Senior Associates and Consultants Analysts Executive Assistants (EEA's) KEY RESPONSIBILITIES Contribute actively to the start-up phase of each search by participating in client kick-off meetings with the Consultant; will come to meetings prepared and assist in the development of the position specification, search strategy, target list of companies and potentially relevant profiles. Gather relevant information regarding the appropriate industries and target companies. Identify potential prospects and sources and represent the client effectively in the marketplace, discussing the opportunity with relevant executives and conducting initial assessment. Validate potential candidates through back channel reference and source calls to gain further insight into the individuals fit to the clients need. Partner with the Consultant to develop and present a slate of qualified candidates to each client. Anticipate what needs to drive the search to closure and be prepared to supply additional information, such as related industry/segment trends, market findings, reaction to the opportunity, compensation data, etc., gained during the course of a search. Prepare position specifications, candidate presentations and reference reports adhering to the Firm's assessment methodology and exercising judgement. Communicate effectively with the search team (Consultants, Analysts, EEA's), and remain fully abreast of search developments, in order to communicate accurately and credibly regarding the assignment; work closely with the consultant to ensure we are communicating regularly with active candidates and closing them out in a timely manner if not advancing in the search. Prepare organized information for the client progress reports/meetings by teaming with the Consultant, Analyst and the EEA. Complete screening interview for each potential prospect and provide an informed, and balanced, perspective on prospects/candidates and how they match against the key selection criteria along with interest and motivations in the opportunity. Be prepared to weave in market insights and third party source commentary to provide additional information. Be aware of activities and management changes in the relevant industry's sector; keep team members apprised of relevant developments in the marketplace; over time will be expected to have a strong grasp of the market and will have built trust based relationships in the candidate pools where operating. Add to the Firm's candidate pool expertise by continually identifying and introducing new talent to the Firm. Ensure that up to date assignment, company and candidate information during the course of an assignment is always available for colleagues, by leveraging technology and information from the Firm's state-of-the-art, proprietary database. Contribute to responses to inquiries for new business, as well as business development initiatives. Be willing and proactive about contributing to local, practice or Firm-wide initiatives. Coordinate and share practice related information with colleagues for potentially broader distribution. IDEAL EXPERIENCE 5+ years of progressive business experience in executive search, strategy consulting, or a relevant environment with significant time spent in client service; ideally will have experience and passion for healthcare and be comfortable operating at a fast pace. Ideally some experience previously serving private equity clients. Notable track record of advancement as evidenced through taking on additional responsibilities in existing role and/or promotion; will have demonstrated experience staying ahead of, and meeting, client deliverables. Superior project management skills demonstrated through experience working in a high-performance environment where multiple projects and competing demands are the norm; strong work ethic. Excellent communication skills shown through clear, structured and concise written and verbal presentation; will need to be comfortable presenting to senior level clients. Undergraduate degree required, postgraduate degree a plus CRITICAL CAPABILITIES FOR SUCCESS Project Management Plans, manages and drives own efforts to identify and develop a slate of quality candidates as measured by consultant, client and candidate feedback. The successful Associate will do this while handling multiple projects with competing deadlines, working with individuals who have differing styles, and managing challenging expectations: Takes an end-to-end view of each project and the required resources; works at pace and with attention to detail while managing competing deadlines and priorities; has a sense of urgency and stays focused when under pressure. Understands the search process (from internal kick-off to referencing); asks questions to understand; is proactive and approaches situations with creativity and a problem-solving mentality. Works on multiple projects; meets deadlines and is resilient under pressure; delivers on commitments on time or notifies as early as possible if deadlines slip. Demonstrates enthusiasm, tenacity and intellectual curiosity; action-oriented; deals with problems immediately; seeks feedback to continually improve. Is results focused, flexible and exhibits a strong learning orientation; demonstrates a strong work ethic. Will embrace new tools and technologies to improve the process and search outcomes. Candidate Development Develops qualified and interested candidates for portfolio of searches. A successful Associate will develop excellence in search strategy to build strong contact management lists: Observes and asks questions to fully understand the issue; synthesizes information from a variety of internal/external sources, despite possibly having ambiguous or incomplete information. Gathers relevant data from a variety of sources, including views gathered through Third Party Sourcing (TPS), to help determine broad capabilities, gaps, qualifications/fit; articulates reasons for fit to spec in a succinct manner. Effectively approaches and assesses potential candidates on fit for potential opportunities; will develop strong relationships over time through treating candidates with respect, courtesy and honesty. Determines priority of which potential candidates (and sources) to approach; will stay active in the market until a solution to the search is identified and the search closes successfully. Adds meaningful notes in database, diligently uses the initial assessment feature. Credibility and Influence Strong communication ability both in writing and verbally; has "gravitas" (executive presence) and is able to build relationships at the senior most levels. Able to hook candidates for the next step and explain to consultants to prioritize them, building a strong internal brand: Interacts with a range of internal and external stakeholders and candidates with differing styles and egos, understanding and appreciating what is important to each. Becomes a credible and authentic professional by observing colleagues and emulating role models; regularly seeks and adapts to feedback given. Adapts verbal and written communications according to expectations for role and audience, specifically how to be confident, succinct, concise, prepared and professional. Market and Candidate Knowledge Obtains and incorporates knowledge to enhance client work in a meaningful way. Knows how to get information, effectively uses the available firm resources, developing and sharing candidate pool knowledge: Identifies executive movements in the market and updates Quest (ideally in real time) and colleagues; asks questions and shows interest in networking. Has a genuine interest in/curiosity about people and businesses; and has an understanding of businesses and their interrelationships. Understands how to identify and navigate the various relevant sources available (Quest, Passport, Global Information Services, Hoovers, LinkedIn, etc.). Developing Self and Others Develops self and others; seeks and provides feedback, modifies own performance or behavior based on feedback. A successful Associate is constantly growing, learning and enhancing his/her skills and capabilities: Seeks and is open to feedback from colleagues, placing value on self development efforts; seeks opportunities for growth. Is self-aware and open to changing one's own behavior. Will take ownership of continuous learning opportunities and seek stretch opportunities as they arise. Firm Values Champions the Firm's values, culture and Code of Conduct; engages, participates and collaborates with others. A successful Associate, who people like working with and who may over time also have a leadership role: Accepts others' opinions and encourages teamwork. Brings cultural awareness and sensitivity to each interaction with colleagues. Participates actively and contributes to internal activities; engages with office and practice. Represents Spencer Stuart well by speaking positively about the Firm and aligning behavior to Firm values. Conducts themselves in a way that is consistent with the Firm's values. The base compensation range for this position is $100,000-120,000 per year. The actual base compensation offered within this range will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: Retirement savings plan with discretionary profit sharing contribution and employer match; PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable; Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account; Life Insurance, and short-term and long-term disability insurance; Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.

Posted 3 weeks ago

Associate, Healthcare Practice (Healthcare Services)-logo
Associate, Healthcare Practice (Healthcare Services)
Spencer StuartD.C., WA
Spencer Stuart is seeking to recruit an experienced Associate for the Healthcare Services Practice focused on Chief Executive Officer and other C-level functional executive searches. With exposure to a broad set of clients and leadership challenges, this Associate will help to identify and develop diverse candidate slates as an essential member of the search team. The Associate role combines research, assessment, and relationship-building skills to deliver extraordinary service and value to Spencer Stuart clients. Successful candidates for the Associate position will have a proven track record of being driven, resilient, and demonstrating strong project management ability, writing skills, results orientation, rigorous attention to details, intellectual curiosity and ideally an understanding of healthcare services. The Associate will enjoy the challenge of working internally with a variety of Consultants, and externally with diverse, senior-level executives and board members as both clients and candidates. The Associate will ideally be based in Atlanta, Boston, Chicago, Los Angeles, New York City, Philadelphia, San Francisco or Washington, DC. There is an expectation of being in the office a minimum of two days a week. In the early stages, it will be beneficial for the individual to spend more time in the office to build relationships, engage with colleagues and participate in the local office community. KEY RELATIONSHIPS Reports to: Director of Associates Consultants (on an assignment basis) Other key relationships: Practice Leaders/Members Office Manager Associates, Senior Associates and Consultants Analysts Executive Assistants (EEA's) KEY RESPONSIBILITIES Contribute actively to the start-up phase of each search by participating in client kick-off meetings with the Consultant; will come to meetings prepared and assist in the development of the position specification, search strategy, target list of companies and potentially relevant profiles. Gather relevant information regarding the appropriate industries and target companies. Identify potential prospects and sources and represent the client effectively in the marketplace, discussing the opportunity with relevant executives and conducting initial assessment. Validate potential candidates through reference and source calls to gain further insight into the individuals fit to the clients need. Partner with the Consultant to develop and present a slate of qualified candidates to each client. Anticipate what needs to drive the search to closure and be prepared to supply additional information, such as related industry/segment trends, market findings, reaction to the opportunity, compensation data, etc., gained during the course of a search. Prepare position specifications, candidate presentations and reference reports adhering to the Firm's assessment methodology and exercising judgement. Communicate effectively with the search team (Consultants, Analysts, EEA's), and remain fully abreast of search developments, in order to communicate accurately and credibly regarding the assignment; work closely with the consultant to ensure we are communicating regularly with active candidates and closing them out in a timely manner if not advancing in the search. Prepare organized information for the client progress reports/meetings by teaming with the Consultant, Analyst and the EEA. Provide an informed, and balanced, perspective on prospects/candidates and how they match against the key selection criteria along with interest and motivations in the opportunity. Be prepared to weave in market insights and third party source commentary to provide additional information. Be aware of activities and management changes in the relevant industry's sector; keep team members apprised of relevant developments in the marketplace; over time will be expected to have a strong grasp of the market and will have built trust based relationships in the candidate pools where operating. Add to the Firm's candidate pool expertise by continually identifying and introducing new talent to the Firm. Ensure that up to date assignment, company and candidate information during the course of an assignment is always available for colleagues, by leveraging technology and information from the Firm's state-of-the-art, proprietary database. Contribute to responses to inquiries for new business, as well as business development initiatives. Be willing and proactive about contributing to local, practice or Firm-wide initiatives. Coordinate and share practice related information with colleagues for potentially broader distribution. IDEAL EXPERIENCE 5+ years of progressive business experience in executive search, strategy consulting, or a relevant environment with significant time spent in client service; ideally will have experience and passion for healthcare. Notable track record of advancement as evidenced through taking on additional responsibilities in existing role and/or promotion. Superior project management skills demonstrated through experience working in a high-performance environment where multiple projects and competing demands are the norm. Excellent communication skills shown through clear, structured and concise written and verbal presentation; will need to be comfortable presenting to senior level clients. Undergraduate degree required, postgraduate degree a plus. CRITICAL CAPABILITIES FOR SUCCESS Project Management Plans, manages and drives own efforts to identify and develop a slate of quality candidates as measured by consultant, client and candidate feedback. The successful Associate will do this while handling multiple projects with competing deadlines, working with individuals who have differing styles, and managing challenging expectations: Takes an end-to-end view of each project and the required resources; works at pace and with attention to detail while managing competing deadlines and priorities; has a sense of urgency and stays focused when under pressure. Understands the search process (from internal kick-off to referencing); asks questions to understand; and is proactive. Works on multiple projects; meets deadlines and is resilient under pressure; delivers on commitments on time or notifies as early as possible if deadlines will slip. Demonstrates enthusiasm, tenacity and intellectual curiosity; action-oriented; deals with problems immediately; seeks feedback to continually improve. Is results focused, flexible and exhibits a strong learning orientation; demonstrates a strong work ethic Candidate Development Develops qualified and interested candidates for portfolio of searches. A successful Associate will develop excellence in search strategy to build strong contact management lists: Observes and asks questions to fully understand the issue; synthesizes information from a variety of internal/external sources, despite possibly having ambiguous or incomplete information. Gathers relevant data from a variety of sources, including views gathered through Third Party Sourcing (TPS), to help determine broad capabilities, gaps, qualifications/fit; articulates reasons for fit to spec in a succinct manner. Determines priority of which potential candidates (and sources) to approach. Adds meaningful notes on Quest, diligently uses the initial assessment feature. Credibility and Influence Strong communicate abilty both in writing and verbally; has "gravitas" (executive presence) and is able to build relationships at the senior most levels. Able to hook candidates and convince consultants to meet them, building a strong internal brand: Interacts with a range of internal and external stakeholders and candidates with differing styles and egos, understanding and appreciating what is important to each. Becomes a credible and authentic professional by observing colleagues and emulating role models; regularly seeks and adapts to feedback given. Adapts verbal and written communications according to expectations for role and audience, specifically how to be confident, succinct, concise, prepared and professional. Market and Candidate Knowledge Obtains and incorporates knowledge to enhance client work in a meaningful way. Knows how to get information, effectively uses the available firm resources, developing and sharing candidate pool knowledge: Identifies executive movements in the market and updates Quest (ideally in real time) and colleagues; asks questions and shows interest in networking. Has a genuine interest in/curiosity about people and businesses; and has an understanding of businesses and their interrelationships. Understands how to identify and navigate the various relevant sources available (Quest, Passport, Global Information Services, Hoovers, LinkedIn, etc.). Developing Self and Others Develops self and others; seeks and provides feedback, modifies own performance or behavior based on feedback. A successful Associate is constantly growing, learning and enhancing his/her skills and capabilities: Seeks and is open to feedback from colleagues, placing value on self development efforts; seeks opportunities for growth. Is self-aware and open to changing one's own behavior. Firm Values Champions the Firm's values, culture and Code of Conduct; engages, participates and collaborates with others. A successful Associate, who people like working with and who may over time also have a leadership role: Accepts others' opinions and encourages teamwork. Brings cultural awareness and sensitivity to each interaction with colleagues. Participates actively and contributes to internal activities; engages with office and practice. Represents Spencer Stuart well by speaking positively about the Firm and aligning behavior to Firm values. Conducts themselves in a way that is consistent with the Firm's values. The base compensation range for this position is $100,000-120,000 per year. The actual base compensation offered within this range will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: Retirement savings plan with discretionary profit sharing contribution and employer match; PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable; Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account; Life Insurance, and short-term and long-term disability insurance; Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.

Posted 3 weeks ago

Associate, Healthcare Practice (Healthcare Services)-logo
Associate, Healthcare Practice (Healthcare Services)
Spencer StuartBoston, MA
Spencer Stuart is seeking to recruit an experienced Associate for the Healthcare Services Practice focused on Chief Executive Officer and other C-level functional executive searches. With exposure to a broad set of clients and leadership challenges, this Associate will help to identify and develop diverse candidate slates as an essential member of the search team. The Associate role combines research, assessment, and relationship-building skills to deliver extraordinary service and value to Spencer Stuart clients. Successful candidates for the Associate position will have a proven track record of being driven, resilient, and demonstrating strong project management ability, writing skills, results orientation, rigorous attention to details, intellectual curiosity and ideally an understanding of healthcare services. The Associate will enjoy the challenge of working internally with a variety of Consultants, and externally with diverse, senior-level executives and board members as both clients and candidates. The Associate will ideally be based in Atlanta, Boston, Chicago, Los Angeles, New York City, Philadelphia, San Francisco or Washington, DC. There is an expectation of being in the office a minimum of two days a week. In the early stages, it will be beneficial for the individual to spend more time in the office to build relationships, engage with colleagues and participate in the local office community. KEY RELATIONSHIPS Reports to: Director of Associates Consultants (on an assignment basis) Other key relationships: Practice Leaders/Members Office Manager Associates, Senior Associates and Consultants Analysts Executive Assistants (EEA's) KEY RESPONSIBILITIES Contribute actively to the start-up phase of each search by participating in client kick-off meetings with the Consultant; will come to meetings prepared and assist in the development of the position specification, search strategy, target list of companies and potentially relevant profiles. Gather relevant information regarding the appropriate industries and target companies. Identify potential prospects and sources and represent the client effectively in the marketplace, discussing the opportunity with relevant executives and conducting initial assessment. Validate potential candidates through reference and source calls to gain further insight into the individuals fit to the clients need. Partner with the Consultant to develop and present a slate of qualified candidates to each client. Anticipate what needs to drive the search to closure and be prepared to supply additional information, such as related industry/segment trends, market findings, reaction to the opportunity, compensation data, etc., gained during the course of a search. Prepare position specifications, candidate presentations and reference reports adhering to the Firm's assessment methodology and exercising judgement. Communicate effectively with the search team (Consultants, Analysts, EEA's), and remain fully abreast of search developments, in order to communicate accurately and credibly regarding the assignment; work closely with the consultant to ensure we are communicating regularly with active candidates and closing them out in a timely manner if not advancing in the search. Prepare organized information for the client progress reports/meetings by teaming with the Consultant, Analyst and the EEA. Provide an informed, and balanced, perspective on prospects/candidates and how they match against the key selection criteria along with interest and motivations in the opportunity. Be prepared to weave in market insights and third party source commentary to provide additional information. Be aware of activities and management changes in the relevant industry's sector; keep team members apprised of relevant developments in the marketplace; over time will be expected to have a strong grasp of the market and will have built trust based relationships in the candidate pools where operating. Add to the Firm's candidate pool expertise by continually identifying and introducing new talent to the Firm. Ensure that up to date assignment, company and candidate information during the course of an assignment is always available for colleagues, by leveraging technology and information from the Firm's state-of-the-art, proprietary database. Contribute to responses to inquiries for new business, as well as business development initiatives. Be willing and proactive about contributing to local, practice or Firm-wide initiatives. Coordinate and share practice related information with colleagues for potentially broader distribution. IDEAL EXPERIENCE 5+ years of progressive business experience in executive search, strategy consulting, or a relevant environment with significant time spent in client service; ideally will have experience and passion for healthcare. Notable track record of advancement as evidenced through taking on additional responsibilities in existing role and/or promotion. Superior project management skills demonstrated through experience working in a high-performance environment where multiple projects and competing demands are the norm. Excellent communication skills shown through clear, structured and concise written and verbal presentation; will need to be comfortable presenting to senior level clients. Undergraduate degree required, postgraduate degree a plus. CRITICAL CAPABILITIES FOR SUCCESS Project Management Plans, manages and drives own efforts to identify and develop a slate of quality candidates as measured by consultant, client and candidate feedback. The successful Associate will do this while handling multiple projects with competing deadlines, working with individuals who have differing styles, and managing challenging expectations: Takes an end-to-end view of each project and the required resources; works at pace and with attention to detail while managing competing deadlines and priorities; has a sense of urgency and stays focused when under pressure. Understands the search process (from internal kick-off to referencing); asks questions to understand; and is proactive. Works on multiple projects; meets deadlines and is resilient under pressure; delivers on commitments on time or notifies as early as possible if deadlines will slip. Demonstrates enthusiasm, tenacity and intellectual curiosity; action-oriented; deals with problems immediately; seeks feedback to continually improve. Is results focused, flexible and exhibits a strong learning orientation; demonstrates a strong work ethic Candidate Development Develops qualified and interested candidates for portfolio of searches. A successful Associate will develop excellence in search strategy to build strong contact management lists: Observes and asks questions to fully understand the issue; synthesizes information from a variety of internal/external sources, despite possibly having ambiguous or incomplete information. Gathers relevant data from a variety of sources, including views gathered through Third Party Sourcing (TPS), to help determine broad capabilities, gaps, qualifications/fit; articulates reasons for fit to spec in a succinct manner. Determines priority of which potential candidates (and sources) to approach. Adds meaningful notes on Quest, diligently uses the initial assessment feature. Credibility and Influence Strong communicate abilty both in writing and verbally; has "gravitas" (executive presence) and is able to build relationships at the senior most levels. Able to hook candidates and convince consultants to meet them, building a strong internal brand: Interacts with a range of internal and external stakeholders and candidates with differing styles and egos, understanding and appreciating what is important to each. Becomes a credible and authentic professional by observing colleagues and emulating role models; regularly seeks and adapts to feedback given. Adapts verbal and written communications according to expectations for role and audience, specifically how to be confident, succinct, concise, prepared and professional. Market and Candidate Knowledge Obtains and incorporates knowledge to enhance client work in a meaningful way. Knows how to get information, effectively uses the available firm resources, developing and sharing candidate pool knowledge: Identifies executive movements in the market and updates Quest (ideally in real time) and colleagues; asks questions and shows interest in networking. Has a genuine interest in/curiosity about people and businesses; and has an understanding of businesses and their interrelationships. Understands how to identify and navigate the various relevant sources available (Quest, Passport, Global Information Services, Hoovers, LinkedIn, etc.). Developing Self and Others Develops self and others; seeks and provides feedback, modifies own performance or behavior based on feedback. A successful Associate is constantly growing, learning and enhancing his/her skills and capabilities: Seeks and is open to feedback from colleagues, placing value on self development efforts; seeks opportunities for growth. Is self-aware and open to changing one's own behavior. Firm Values Champions the Firm's values, culture and Code of Conduct; engages, participates and collaborates with others. A successful Associate, who people like working with and who may over time also have a leadership role: Accepts others' opinions and encourages teamwork. Brings cultural awareness and sensitivity to each interaction with colleagues. Participates actively and contributes to internal activities; engages with office and practice. Represents Spencer Stuart well by speaking positively about the Firm and aligning behavior to Firm values. Conducts themselves in a way that is consistent with the Firm's values. The base compensation range for this position is $100,000-120,000 per year. The actual base compensation offered within this range will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: Retirement savings plan with discretionary profit sharing contribution and employer match; PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable; Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account; Life Insurance, and short-term and long-term disability insurance; Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.

Posted 3 weeks ago

Associate, Healthcare Practice (Healthcare Services)-logo
Associate, Healthcare Practice (Healthcare Services)
Spencer StuartChicago, IL
Spencer Stuart is seeking to recruit an experienced Associate for the Healthcare Services Practice focused on Chief Executive Officer and other C-level functional executive searches. With exposure to a broad set of clients and leadership challenges, this Associate will help to identify and develop diverse candidate slates as an essential member of the search team. The Associate role combines research, assessment, and relationship-building skills to deliver extraordinary service and value to Spencer Stuart clients. Successful candidates for the Associate position will have a proven track record of being driven, resilient, and demonstrating strong project management ability, writing skills, results orientation, rigorous attention to details, intellectual curiosity and ideally an understanding of healthcare services. The Associate will enjoy the challenge of working internally with a variety of Consultants, and externally with diverse, senior-level executives and board members as both clients and candidates. The Associate will ideally be based in Atlanta, Boston, Chicago, Los Angeles, New York City, Philadelphia, San Francisco or Washington, DC. There is an expectation of being in the office a minimum of two days a week. In the early stages, it will be beneficial for the individual to spend more time in the office to build relationships, engage with colleagues and participate in the local office community. KEY RELATIONSHIPS Reports to: Director of Associates Consultants (on an assignment basis) Other key relationships: Practice Leaders/Members Office Manager Associates, Senior Associates and Consultants Analysts Executive Assistants (EEA's) KEY RESPONSIBILITIES Contribute actively to the start-up phase of each search by participating in client kick-off meetings with the Consultant; will come to meetings prepared and assist in the development of the position specification, search strategy, target list of companies and potentially relevant profiles. Gather relevant information regarding the appropriate industries and target companies. Identify potential prospects and sources and represent the client effectively in the marketplace, discussing the opportunity with relevant executives and conducting initial assessment. Validate potential candidates through reference and source calls to gain further insight into the individuals fit to the clients need. Partner with the Consultant to develop and present a slate of qualified candidates to each client. Anticipate what needs to drive the search to closure and be prepared to supply additional information, such as related industry/segment trends, market findings, reaction to the opportunity, compensation data, etc., gained during the course of a search. Prepare position specifications, candidate presentations and reference reports adhering to the Firm's assessment methodology and exercising judgement. Communicate effectively with the search team (Consultants, Analysts, EEA's), and remain fully abreast of search developments, in order to communicate accurately and credibly regarding the assignment; work closely with the consultant to ensure we are communicating regularly with active candidates and closing them out in a timely manner if not advancing in the search. Prepare organized information for the client progress reports/meetings by teaming with the Consultant, Analyst and the EEA. Provide an informed, and balanced, perspective on prospects/candidates and how they match against the key selection criteria along with interest and motivations in the opportunity. Be prepared to weave in market insights and third party source commentary to provide additional information. Be aware of activities and management changes in the relevant industry's sector; keep team members apprised of relevant developments in the marketplace; over time will be expected to have a strong grasp of the market and will have built trust based relationships in the candidate pools where operating. Add to the Firm's candidate pool expertise by continually identifying and introducing new talent to the Firm. Ensure that up to date assignment, company and candidate information during the course of an assignment is always available for colleagues, by leveraging technology and information from the Firm's state-of-the-art, proprietary database. Contribute to responses to inquiries for new business, as well as business development initiatives. Be willing and proactive about contributing to local, practice or Firm-wide initiatives. Coordinate and share practice related information with colleagues for potentially broader distribution. IDEAL EXPERIENCE 5+ years of progressive business experience in executive search, strategy consulting, or a relevant environment with significant time spent in client service; ideally will have experience and passion for healthcare. Notable track record of advancement as evidenced through taking on additional responsibilities in existing role and/or promotion. Superior project management skills demonstrated through experience working in a high-performance environment where multiple projects and competing demands are the norm. Excellent communication skills shown through clear, structured and concise written and verbal presentation; will need to be comfortable presenting to senior level clients. Undergraduate degree required, postgraduate degree a plus. CRITICAL CAPABILITIES FOR SUCCESS Project Management Plans, manages and drives own efforts to identify and develop a slate of quality candidates as measured by consultant, client and candidate feedback. The successful Associate will do this while handling multiple projects with competing deadlines, working with individuals who have differing styles, and managing challenging expectations: Takes an end-to-end view of each project and the required resources; works at pace and with attention to detail while managing competing deadlines and priorities; has a sense of urgency and stays focused when under pressure. Understands the search process (from internal kick-off to referencing); asks questions to understand; and is proactive. Works on multiple projects; meets deadlines and is resilient under pressure; delivers on commitments on time or notifies as early as possible if deadlines will slip. Demonstrates enthusiasm, tenacity and intellectual curiosity; action-oriented; deals with problems immediately; seeks feedback to continually improve. Is results focused, flexible and exhibits a strong learning orientation; demonstrates a strong work ethic Candidate Development Develops qualified and interested candidates for portfolio of searches. A successful Associate will develop excellence in search strategy to build strong contact management lists: Observes and asks questions to fully understand the issue; synthesizes information from a variety of internal/external sources, despite possibly having ambiguous or incomplete information. Gathers relevant data from a variety of sources, including views gathered through Third Party Sourcing (TPS), to help determine broad capabilities, gaps, qualifications/fit; articulates reasons for fit to spec in a succinct manner. Determines priority of which potential candidates (and sources) to approach. Adds meaningful notes on Quest, diligently uses the initial assessment feature. Credibility and Influence Strong communicate abilty both in writing and verbally; has "gravitas" (executive presence) and is able to build relationships at the senior most levels. Able to hook candidates and convince consultants to meet them, building a strong internal brand: Interacts with a range of internal and external stakeholders and candidates with differing styles and egos, understanding and appreciating what is important to each. Becomes a credible and authentic professional by observing colleagues and emulating role models; regularly seeks and adapts to feedback given. Adapts verbal and written communications according to expectations for role and audience, specifically how to be confident, succinct, concise, prepared and professional. Market and Candidate Knowledge Obtains and incorporates knowledge to enhance client work in a meaningful way. Knows how to get information, effectively uses the available firm resources, developing and sharing candidate pool knowledge: Identifies executive movements in the market and updates Quest (ideally in real time) and colleagues; asks questions and shows interest in networking. Has a genuine interest in/curiosity about people and businesses; and has an understanding of businesses and their interrelationships. Understands how to identify and navigate the various relevant sources available (Quest, Passport, Global Information Services, Hoovers, LinkedIn, etc.). Developing Self and Others Develops self and others; seeks and provides feedback, modifies own performance or behavior based on feedback. A successful Associate is constantly growing, learning and enhancing his/her skills and capabilities: Seeks and is open to feedback from colleagues, placing value on self development efforts; seeks opportunities for growth. Is self-aware and open to changing one's own behavior. Firm Values Champions the Firm's values, culture and Code of Conduct; engages, participates and collaborates with others. A successful Associate, who people like working with and who may over time also have a leadership role: Accepts others' opinions and encourages teamwork. Brings cultural awareness and sensitivity to each interaction with colleagues. Participates actively and contributes to internal activities; engages with office and practice. Represents Spencer Stuart well by speaking positively about the Firm and aligning behavior to Firm values. Conducts themselves in a way that is consistent with the Firm's values. The base compensation range for this position is $100,000-120,000 per year. The actual base compensation offered within this range will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: Retirement savings plan with discretionary profit sharing contribution and employer match; PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable; Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account; Life Insurance, and short-term and long-term disability insurance; Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.

Posted 3 weeks ago

Associate, Healthcare Practice (Healthcare Services/Private Equity)-logo
Associate, Healthcare Practice (Healthcare Services/Private Equity)
Spencer StuartDallas, TX
ASSOCIATE ROLE Spencer Stuart is seeking to recruit an experienced Associate for the Healthcare Services Practice focused on Chief Executive Officer and other C-level functional executive searches. This person will primarily focus on private equity backed clients with investments in multi-site services and/or digital health. With exposure to a broad set of clients and leadership challenges, this Associate will help to identify and develop diverse candidate slates as an essential member of the search team. The Associate role combines research, assessment, relationship-building and problem-solving skills to deliver extraordinary service and value to Spencer Stuart clients. Successful candidates for the Associate position will have a proven track record of being driven, resilient, and demonstrating strong project management ability, writing skills, results orientation, rigorous attention to details, intellectual curiosity and ideally an understanding of healthcare services and/or private equity. The ideal candidate will enjoy the challenge of working internally with a variety of Consultants, and externally with diverse, senior-level executives and board members as both clients and candidates. The Associate will ideally be based in Atlanta, Boston, Chicago, Dallas, Los Angeles, Minneapolis, San Francisco, or Washington, DC where we have a strong healthcare presence. There is an expectation of being in the office for a minimum of two days a week. In the early stages, it will be beneficial for the individual to spend more time in the office to build relationships, engage with colleagues and participate in the local office community. KEY RELATIONSHIPS Reports to Director of Associates Consultants (on an assignment basis) Other key relationships Practice Leaders/Members Office Manager Associates, Senior Associates and Consultants Analysts Executive Assistants (EEA's) KEY RESPONSIBILITIES Contribute actively to the start-up phase of each search by participating in client kick-off meetings with the Consultant; will come to meetings prepared and assist in the development of the position specification, search strategy, target list of companies and potentially relevant profiles. Gather relevant information regarding the appropriate industries and target companies. Identify potential prospects and sources and represent the client effectively in the marketplace, discussing the opportunity with relevant executives and conducting initial assessment. Validate potential candidates through back channel reference and source calls to gain further insight into the individuals fit to the clients need. Partner with the Consultant to develop and present a slate of qualified candidates to each client. Anticipate what needs to drive the search to closure and be prepared to supply additional information, such as related industry/segment trends, market findings, reaction to the opportunity, compensation data, etc., gained during the course of a search. Prepare position specifications, candidate presentations and reference reports adhering to the Firm's assessment methodology and exercising judgement. Communicate effectively with the search team (Consultants, Analysts, EEA's), and remain fully abreast of search developments, in order to communicate accurately and credibly regarding the assignment; work closely with the consultant to ensure we are communicating regularly with active candidates and closing them out in a timely manner if not advancing in the search. Prepare organized information for the client progress reports/meetings by teaming with the Consultant, Analyst and the EEA. Complete screening interview for each potential prospect and provide an informed, and balanced, perspective on prospects/candidates and how they match against the key selection criteria along with interest and motivations in the opportunity. Be prepared to weave in market insights and third party source commentary to provide additional information. Be aware of activities and management changes in the relevant industry's sector; keep team members apprised of relevant developments in the marketplace; over time will be expected to have a strong grasp of the market and will have built trust based relationships in the candidate pools where operating. Add to the Firm's candidate pool expertise by continually identifying and introducing new talent to the Firm. Ensure that up to date assignment, company and candidate information during the course of an assignment is always available for colleagues, by leveraging technology and information from the Firm's state-of-the-art, proprietary database. Contribute to responses to inquiries for new business, as well as business development initiatives. Be willing and proactive about contributing to local, practice or Firm-wide initiatives. Coordinate and share practice related information with colleagues for potentially broader distribution. IDEAL EXPERIENCE 5+ years of progressive business experience in executive search, strategy consulting, or a relevant environment with significant time spent in client service; ideally will have experience and passion for healthcare and be comfortable operating at a fast pace. Ideally some experience previously serving private equity clients. Notable track record of advancement as evidenced through taking on additional responsibilities in existing role and/or promotion; will have demonstrated experience staying ahead of, and meeting, client deliverables. Superior project management skills demonstrated through experience working in a high-performance environment where multiple projects and competing demands are the norm; strong work ethic. Excellent communication skills shown through clear, structured and concise written and verbal presentation; will need to be comfortable presenting to senior level clients. Undergraduate degree required, postgraduate degree a plus CRITICAL CAPABILITIES FOR SUCCESS Project Management Plans, manages and drives own efforts to identify and develop a slate of quality candidates as measured by consultant, client and candidate feedback. The successful Associate will do this while handling multiple projects with competing deadlines, working with individuals who have differing styles, and managing challenging expectations: Takes an end-to-end view of each project and the required resources; works at pace and with attention to detail while managing competing deadlines and priorities; has a sense of urgency and stays focused when under pressure. Understands the search process (from internal kick-off to referencing); asks questions to understand; is proactive and approaches situations with creativity and a problem-solving mentality. Works on multiple projects; meets deadlines and is resilient under pressure; delivers on commitments on time or notifies as early as possible if deadlines slip. Demonstrates enthusiasm, tenacity and intellectual curiosity; action-oriented; deals with problems immediately; seeks feedback to continually improve. Is results focused, flexible and exhibits a strong learning orientation; demonstrates a strong work ethic. Will embrace new tools and technologies to improve the process and search outcomes. Candidate Development Develops qualified and interested candidates for portfolio of searches. A successful Associate will develop excellence in search strategy to build strong contact management lists: Observes and asks questions to fully understand the issue; synthesizes information from a variety of internal/external sources, despite possibly having ambiguous or incomplete information. Gathers relevant data from a variety of sources, including views gathered through Third Party Sourcing (TPS), to help determine broad capabilities, gaps, qualifications/fit; articulates reasons for fit to spec in a succinct manner. Effectively approaches and assesses potential candidates on fit for potential opportunities; will develop strong relationships over time through treating candidates with respect, courtesy and honesty. Determines priority of which potential candidates (and sources) to approach; will stay active in the market until a solution to the search is identified and the search closes successfully. Adds meaningful notes in database, diligently uses the initial assessment feature. Credibility and Influence Strong communication ability both in writing and verbally; has "gravitas" (executive presence) and is able to build relationships at the senior most levels. Able to hook candidates for the next step and explain to consultants to prioritize them, building a strong internal brand: Interacts with a range of internal and external stakeholders and candidates with differing styles and egos, understanding and appreciating what is important to each. Becomes a credible and authentic professional by observing colleagues and emulating role models; regularly seeks and adapts to feedback given. Adapts verbal and written communications according to expectations for role and audience, specifically how to be confident, succinct, concise, prepared and professional. Market and Candidate Knowledge Obtains and incorporates knowledge to enhance client work in a meaningful way. Knows how to get information, effectively uses the available firm resources, developing and sharing candidate pool knowledge: Identifies executive movements in the market and updates Quest (ideally in real time) and colleagues; asks questions and shows interest in networking. Has a genuine interest in/curiosity about people and businesses; and has an understanding of businesses and their interrelationships. Understands how to identify and navigate the various relevant sources available (Quest, Passport, Global Information Services, Hoovers, LinkedIn, etc.). Developing Self and Others Develops self and others; seeks and provides feedback, modifies own performance or behavior based on feedback. A successful Associate is constantly growing, learning and enhancing his/her skills and capabilities: Seeks and is open to feedback from colleagues, placing value on self development efforts; seeks opportunities for growth. Is self-aware and open to changing one's own behavior. Will take ownership of continuous learning opportunities and seek stretch opportunities as they arise. Firm Values Champions the Firm's values, culture and Code of Conduct; engages, participates and collaborates with others. A successful Associate, who people like working with and who may over time also have a leadership role: Accepts others' opinions and encourages teamwork. Brings cultural awareness and sensitivity to each interaction with colleagues. Participates actively and contributes to internal activities; engages with office and practice. Represents Spencer Stuart well by speaking positively about the Firm and aligning behavior to Firm values. Conducts themselves in a way that is consistent with the Firm's values. The base compensation range for this position is $100,000-120,000 per year. The actual base compensation offered within this range will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: Retirement savings plan with discretionary profit sharing contribution and employer match; PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable; Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account; Life Insurance, and short-term and long-term disability insurance; Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.

Posted 3 weeks ago

Healthcare Marketer (Home healthcare)-logo
Healthcare Marketer (Home healthcare)
Senior HelpersFarmington Hills, Michigan
Now Hiring: Marketing Manager – Be the Driving Force Behind Our Growth Senior Helpers of Farmington, MI Are you a bold thinker with a passion for healthcare and a gift for storytelling? Are you driven to connect people with services that truly make a difference in their lives ? Senior Helpers of Farmington is looking for a dynamic, hands-on Marketing Manager to lead our local growth strategy and take our brand visibility to the next level. As part of a trusted international senior home care organization, we pride ourselves on providing compassionate, personalized care that helps seniors age with dignity — and we’re growing. This is more than just a marketing job — it's a mission with momentum. We're seeking a marketing-savvy professional who knows how to lead, innovate, and grow market presence in a highly personal, community-centered industry. What You’ll Do: Own local marketing strategy : Develop and execute creative, high-impact marketing campaigns (digital, community, and referral-based) that drive client acquisition and brand awareness Lead with vision : Build a positive, forward-thinking culture among the care and office teams through clear communication and shared goals Drive operational results : Partner with leadership to align marketing with business development, sales growth, and client satisfaction Build relationships : Foster new and existing community partnerships, alliances, and referral networks Support recruitment marketing : Ensure our messaging reaches not just clients, but quality caregivers and office staff Oversee reporting and insights : Track campaign performance, growth metrics, and ROI — always seeking opportunities to optimize and scale Keep us ahead : Monitor market trends and competitor activity to identify growth opportunities and service gaps What We’re Looking For: Proven experience in healthcare marketing, sales, or business development (senior care/home care strongly preferred) Entrepreneurial spirit with a hands-on approach to strategy, execution, and improvement Strong business acumen and the ability to align marketing with operations and revenue goals Exceptional organizational, communication, and leadership skills Confident negotiator and influencer who thrives in collaborative environments Tech-savvy with proficiency in Microsoft Office and ability to quickly learn new platforms Comfortable adapting and leading through change in a fast-paced, people-first environment Why Senior Helpers of Farmington? Great Place to Work® Certified – Our culture is built on respect, trust, and recognition Meaningful mission – We help families care for their loved ones with compassion and dignity Collaborative team – You’ll work alongside professionals who are passionate about what they do Room to grow – Make your mark on a growing local business backed by national support Ready to lead with purpose? Apply now and help us reach more families and transform more lives in Farmington and the surrounding communities. We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news.

Posted 2 weeks ago

Associate, Healthcare Practice (Healthcare Services/Private Equity)-logo
Associate, Healthcare Practice (Healthcare Services/Private Equity)
Spencer StuartLos Angeles, CA
ASSOCIATE ROLE Spencer Stuart is seeking to recruit an experienced Associate for the Healthcare Services Practice focused on Chief Executive Officer and other C-level functional executive searches. This person will primarily focus on private equity backed clients with investments in multi-site services and/or digital health. With exposure to a broad set of clients and leadership challenges, this Associate will help to identify and develop diverse candidate slates as an essential member of the search team. The Associate role combines research, assessment, relationship-building and problem-solving skills to deliver extraordinary service and value to Spencer Stuart clients. Successful candidates for the Associate position will have a proven track record of being driven, resilient, and demonstrating strong project management ability, writing skills, results orientation, rigorous attention to details, intellectual curiosity and ideally an understanding of healthcare services and/or private equity. The ideal candidate will enjoy the challenge of working internally with a variety of Consultants, and externally with diverse, senior-level executives and board members as both clients and candidates. The Associate will ideally be based in Atlanta, Boston, Chicago, Dallas, Los Angeles, Minneapolis, San Francisco, or Washington, DC where we have a strong healthcare presence. There is an expectation of being in the office for a minimum of two days a week. In the early stages, it will be beneficial for the individual to spend more time in the office to build relationships, engage with colleagues and participate in the local office community. KEY RELATIONSHIPS Reports to Director of Associates Consultants (on an assignment basis) Other key relationships Practice Leaders/Members Office Manager Associates, Senior Associates and Consultants Analysts Executive Assistants (EEA's) KEY RESPONSIBILITIES Contribute actively to the start-up phase of each search by participating in client kick-off meetings with the Consultant; will come to meetings prepared and assist in the development of the position specification, search strategy, target list of companies and potentially relevant profiles. Gather relevant information regarding the appropriate industries and target companies. Identify potential prospects and sources and represent the client effectively in the marketplace, discussing the opportunity with relevant executives and conducting initial assessment. Validate potential candidates through back channel reference and source calls to gain further insight into the individuals fit to the clients need. Partner with the Consultant to develop and present a slate of qualified candidates to each client. Anticipate what needs to drive the search to closure and be prepared to supply additional information, such as related industry/segment trends, market findings, reaction to the opportunity, compensation data, etc., gained during the course of a search. Prepare position specifications, candidate presentations and reference reports adhering to the Firm's assessment methodology and exercising judgement. Communicate effectively with the search team (Consultants, Analysts, EEA's), and remain fully abreast of search developments, in order to communicate accurately and credibly regarding the assignment; work closely with the consultant to ensure we are communicating regularly with active candidates and closing them out in a timely manner if not advancing in the search. Prepare organized information for the client progress reports/meetings by teaming with the Consultant, Analyst and the EEA. Complete screening interview for each potential prospect and provide an informed, and balanced, perspective on prospects/candidates and how they match against the key selection criteria along with interest and motivations in the opportunity. Be prepared to weave in market insights and third party source commentary to provide additional information. Be aware of activities and management changes in the relevant industry's sector; keep team members apprised of relevant developments in the marketplace; over time will be expected to have a strong grasp of the market and will have built trust based relationships in the candidate pools where operating. Add to the Firm's candidate pool expertise by continually identifying and introducing new talent to the Firm. Ensure that up to date assignment, company and candidate information during the course of an assignment is always available for colleagues, by leveraging technology and information from the Firm's state-of-the-art, proprietary database. Contribute to responses to inquiries for new business, as well as business development initiatives. Be willing and proactive about contributing to local, practice or Firm-wide initiatives. Coordinate and share practice related information with colleagues for potentially broader distribution. IDEAL EXPERIENCE 5+ years of progressive business experience in executive search, strategy consulting, or a relevant environment with significant time spent in client service; ideally will have experience and passion for healthcare and be comfortable operating at a fast pace. Ideally some experience previously serving private equity clients. Notable track record of advancement as evidenced through taking on additional responsibilities in existing role and/or promotion; will have demonstrated experience staying ahead of, and meeting, client deliverables. Superior project management skills demonstrated through experience working in a high-performance environment where multiple projects and competing demands are the norm; strong work ethic. Excellent communication skills shown through clear, structured and concise written and verbal presentation; will need to be comfortable presenting to senior level clients. Undergraduate degree required, postgraduate degree a plus CRITICAL CAPABILITIES FOR SUCCESS Project Management Plans, manages and drives own efforts to identify and develop a slate of quality candidates as measured by consultant, client and candidate feedback. The successful Associate will do this while handling multiple projects with competing deadlines, working with individuals who have differing styles, and managing challenging expectations: Takes an end-to-end view of each project and the required resources; works at pace and with attention to detail while managing competing deadlines and priorities; has a sense of urgency and stays focused when under pressure. Understands the search process (from internal kick-off to referencing); asks questions to understand; is proactive and approaches situations with creativity and a problem-solving mentality. Works on multiple projects; meets deadlines and is resilient under pressure; delivers on commitments on time or notifies as early as possible if deadlines slip. Demonstrates enthusiasm, tenacity and intellectual curiosity; action-oriented; deals with problems immediately; seeks feedback to continually improve. Is results focused, flexible and exhibits a strong learning orientation; demonstrates a strong work ethic. Will embrace new tools and technologies to improve the process and search outcomes. Candidate Development Develops qualified and interested candidates for portfolio of searches. A successful Associate will develop excellence in search strategy to build strong contact management lists: Observes and asks questions to fully understand the issue; synthesizes information from a variety of internal/external sources, despite possibly having ambiguous or incomplete information. Gathers relevant data from a variety of sources, including views gathered through Third Party Sourcing (TPS), to help determine broad capabilities, gaps, qualifications/fit; articulates reasons for fit to spec in a succinct manner. Effectively approaches and assesses potential candidates on fit for potential opportunities; will develop strong relationships over time through treating candidates with respect, courtesy and honesty. Determines priority of which potential candidates (and sources) to approach; will stay active in the market until a solution to the search is identified and the search closes successfully. Adds meaningful notes in database, diligently uses the initial assessment feature. Credibility and Influence Strong communication ability both in writing and verbally; has "gravitas" (executive presence) and is able to build relationships at the senior most levels. Able to hook candidates for the next step and explain to consultants to prioritize them, building a strong internal brand: Interacts with a range of internal and external stakeholders and candidates with differing styles and egos, understanding and appreciating what is important to each. Becomes a credible and authentic professional by observing colleagues and emulating role models; regularly seeks and adapts to feedback given. Adapts verbal and written communications according to expectations for role and audience, specifically how to be confident, succinct, concise, prepared and professional. Market and Candidate Knowledge Obtains and incorporates knowledge to enhance client work in a meaningful way. Knows how to get information, effectively uses the available firm resources, developing and sharing candidate pool knowledge: Identifies executive movements in the market and updates Quest (ideally in real time) and colleagues; asks questions and shows interest in networking. Has a genuine interest in/curiosity about people and businesses; and has an understanding of businesses and their interrelationships. Understands how to identify and navigate the various relevant sources available (Quest, Passport, Global Information Services, Hoovers, LinkedIn, etc.). Developing Self and Others Develops self and others; seeks and provides feedback, modifies own performance or behavior based on feedback. A successful Associate is constantly growing, learning and enhancing his/her skills and capabilities: Seeks and is open to feedback from colleagues, placing value on self development efforts; seeks opportunities for growth. Is self-aware and open to changing one's own behavior. Will take ownership of continuous learning opportunities and seek stretch opportunities as they arise. Firm Values Champions the Firm's values, culture and Code of Conduct; engages, participates and collaborates with others. A successful Associate, who people like working with and who may over time also have a leadership role: Accepts others' opinions and encourages teamwork. Brings cultural awareness and sensitivity to each interaction with colleagues. Participates actively and contributes to internal activities; engages with office and practice. Represents Spencer Stuart well by speaking positively about the Firm and aligning behavior to Firm values. Conducts themselves in a way that is consistent with the Firm's values. The base compensation range for this position is $100,000-120,000 per year. The actual base compensation offered within this range will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: Retirement savings plan with discretionary profit sharing contribution and employer match; PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable; Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account; Life Insurance, and short-term and long-term disability insurance; Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.

Posted 3 weeks ago

Construction Project Manager (Healthcare)-logo
Construction Project Manager (Healthcare)
Cumming Management GroupEl Paso, Texas
At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 10 rankings in ENR. With over 60 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless! Cumming Group is looking for a Project Manager to assist the project management team by coordinating, organizing, and tracking all project documentation and coordinating/facilitating project meetings as well as supporting project controls, including budgeting, scheduling, and planning. This role will be expected to execute these responsibilities for a Healthcare client in El Paso, TX. Essential Duties & Responsibilities: Plan, manage, and coordinate all aspects of the project schedule, scope, and cost. Value Engineer the project by identifying opportunities for savings and ensuring material substitutions are equal. Communicate with and manage project stakeholders. Prepare Project Management plan and fee budget/proposal at the project outset. Evaluate documents and communicate the client’s specific goals and expectations to all project team members. Develop and communicate action plans that will lead the project team throughout the project, beginning with the initial Project Management Plan. Re-evaluate the contract scope of work as the project progresses against the goals, expectations, and the needs of the client, and recommend adjustments as necessary. Coordinate with cost management group as applicable for preparation of cost estimates, cost studies, actual job cost reviews, and budget reconciliation. Organize and maintain framework for project team processes and record keeping of electronic and physical documents. Drive the permitting process by designing team documents to be submitted to various local, state, and federal agencies and ensure the applicable permits are moving through the process efficiently. Ensure the project design management continues to follow the client project documents such as budget, scope, schedule, and client's design standards. Prepare cost and revenue projections. Other duties as assigned. Attendance at work during normal business hours. Knowledge & Skills Required: Experience preparing Project Management Plans and fee/budget proposals. Experience developing and driving action plans. Demonstrated ability to monitor scope throughout the project and recommend adjustments when necessary. Ability to prepare and communicate cost and revenue projections. Knowledge of permitting process and ability to drive the process to meet project timelines. Utilize effective written and oral communication skills. Understand how your role contributes to the organization's goals. Deliver quality work product by role modeling organizational core values. Hold self accountable to individual and team goals. Consistently communicates and collaborates with team members and clients. Build relationships with peers, leaders, and clients. Proactively participate in self-development to continually enhance current skills and build new skills required to excel at current role and prepare for career progression. Demonstrate ability to be dependable, diligent, and thorough. Exercise creativity and resourcefulness in managing the project effectively in a compressed timeframe. Preferred Education and Experience: Education: BS in Construction Management, Engineering, QS, Architecture, or related field Experience: 5+ years of experience Project Management, engineering, or construction management Preferred Certification: CCM, PMP, PE, AIA, LEED #LI-RM1 Cumming Group is committed to providing Equal Employment Opportunity in its personnel policies and practices. It is Cumming Group’s policy to recruit, hire, train and promote Team Members and applicants for employment without regard to race, color, creed, religion, age, sex, marital status, registered domestic partner status, genetic information, sexual preference, sexual orientation, gender (including gender expression and gender identity), pregnancy (including childbirth or related medical conditions, including breastfeeding), military service, national origin, ancestry, citizenship, physical disability, mental disability, veteran status or any other protected classification under federal, state, or local law. All such decisions are based on (1) individual merit, qualifications, and competence as they relate to the particular position, and (2) promotion of the principle of equal employment opportunity. All other terms and conditions of employment, such as compensation, benefits, transfers, layoff, return from layoff, training, education, and social and recreational programs, are administered without regard to the characteristics described above. To this end, Cumming Group complies with all provisions of Title VII of the Civil Rights Act of 1964 as amended, all of the rules, regulations and relevant orders of the Secretary of Labor, and all similar state and local laws. In addition to base salary, Cumming Group offers a comprehensive benefits package including: Medical Dental Insurance Vision Insurance 401(k) 401(k) Matching Paid Time Off Paid Holidays Short and long-term disability Employee Assistance Program

Posted 1 week ago

Fort Walton Beach logo
Healthcare Support Specialist
Fort Walton BeachDestin, Florida
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Job Description

Healthcare Support Specialist

The Healthcare Support Specialist is one of the primary points of contact for the medical office. The Healthcare Support Specialist helps coordinate the care of the patients and serves as a liaison with the patient, medical staff, and provider of care.

Summary of tasks

  • Welcomes and greets all patients and visitors, in person or over the phone.
  • Registers new patients and updates existing patient demographics by collecting detailed patient information, including personal and insurance or financial information.
  • Verifies all new patient or existing patient insurance and personal information as entered by the call center operator at the time the appointment was made.
  • Facilitates patient flow by notifying the provider of the patient’s arrival, being aware of delays, and communicating with patients and clinical staff.
  • Schedules all tests, MRI’s or referrals. Also schedules next appointments and reschedules any patient appointments.
  • Collects patient payments and records these payments on a daily batch sheet for billing.
  • Maintains the cash drawer for the office and reconciles the petty cash daily.
  • Responds to patients, prospective patients, and visitors' inquiries courteously.
  • Protects patients’ rights by maintaining confidentiality of personal and financial information.
  • Keeps office supplies within the clinic adequately stocked by anticipating inventory.

Qualification

  • High school diploma or equivalent
  • Medical Experience Required
  • 2 years of relevant experience scheduling in a medical office environment
  • Thorough understanding of medical office workflows
  • 1 year of experience working with EHR, Athena experience preferred.
  • Experience in Family Medicine and/or Orthopedics is a plus

Skills and Abilities

  • Communication
  • Multi-tasker
  • Attention to detail
  • Ability to work in a fast-paced environment
  • Teamwork / Collaboration
  • Ability and desire to learn new things and improve processes
  • Ability to listen and understand patient and provider concerns
  • Self and situational awareness

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Healthcare setting:

  • Clinic
  • Medical office

Medical specialties:

  • Orthopedics
  • Radiology

Schedule:

  • Monday to Friday

Application Question(s):

  • Please list the rate of pay you are looking for.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Medical receptionist: 1 year (Preferred)

Work Location: In person