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About HUBJoin our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 570+ offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a Technical Support Associate - Healthcare . Overview : Responsible for providing technical assistance and workflow support to the Commercial Service, Marketing and Production team. Responsibilities : Support production and account managers with proposals and policy summaries. Enter data as required by insurance company automation systems. Handle correspondence and the clerical processing of accounts including applications, attachment processes, pre-renewal data collections and agency management system input. Process certificate of insurance requests which cannot be forwarded to the certificate processing team. Obtain and provide account managers, producers and marketing loss reports from our insurance carriers. Process quotations and binders for Workers Compensation Pool business and Flood Insurance for Commercial Lines clients Maintain cancellation/reinstatement system for commercial accounts. Responsible for the invoicing of commercial policies. Policy checking and endorsement processing of automobile and workers compensation insurance policies. Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose. Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service. Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company. Other responsibilities as assigned by Manager. Qualifications : Work experience within an office environment Ability to obtain a Property and Casualty license after hire. Experience automated systems and Microsoft Office products. Excellent organizational, interpersonal, communication skills and ability to work in a team environment. The expected salary range for this position is $21.00/hr - $23.50/hr and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: NegligibleRequired Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Who We Are: Approximately one in four U.S. jobs requires some level of science knowledge, but companies are struggling to find and retain employees with the skills they need—especially skills like math and programming. Back On Course Educational Services is the solution to this problem. We provide personalized educational support for adults who want to thrive in a career in the science workforce. Our experts deliver a variety of engaging methods of support including one-on-one training sessions and workshops. They have hands-on experience and specialize in working with adults that are underrepresented in the science workforce. We know what it’s like, because we’ve been there. We’ve helped our clients gain new skills, earn certifications, and more. It’s time to reimagine how we develop our workforce. It’s time to get back on course. Job Overview: We are currently seeking an Educational Support Specialist. The ideal candidate is well-versed in multiple science subjects, can quickly establish a rapport and communicate well, demonstrates an ability to be flexible and adaptable in a dynamic environment, and has a high degree of self-directedness and self-efficacy. This is an exciting opportunity to join a growing, mission-driven company at a pivotal stage. Read on to learn how you will make an impact and contribute to the operational health and success of the Back On Course Educational Services team in your role. Responsibilities include: Maintain a professional, caring, and welcoming environment that models patience, compassion,and respect for diverse cultures and experiences Facilitate client intake process and lead client evaluation processes Develop, and facilitate educational goals and teaching methods that achieve the program's objectives and client outcomes Use an instructional approach rooted in andragogy Collaborate with stakeholders and subject-matter experts to create and identify methods, materials, and resources for instruction, including social media content Design and administer regular assessments to determine client’s needs, interests, preferences, learning styles, skill levels, and progress Collaborate with staff to identify barriers to achievement of client objectives and create action plans to overcome them Assist with the facilitation of new employee and client onboarding and training *The specialist will work both remotely, and in-person. The position will occasionally require travel from one job site to another during the work day. The specialist must be able to perform the outlined job duties and responsibilities that support the performance standards of the position with or without accommodations. Benefits: Paid sick & vacation time Mission driven, people-first culture Opportunities for growth & advancement Who You Are: The right person for this role has a background in education OR hands on technical experience. You're passionate about empowering underrepresented groups to transform their careers. We’re looking for someone who thrives at the intersection of education and technology, bringing either of the following experiences: 1. You have an educational background in a science field such as Carpentry, Dental Hygiene, Physics, Chemistry, Environmental Science, Nursing, Biomedical Engineering, Civil Engineering, Construction Management, or Computer Science. You’ve had a minimum of 2 years work experience instructing others. *Teaching certification, grant or proposal writing experience is a plus.OR2. You’ve gained a minimum of 2 years practical experience in a science field such as Carpentry, Dental Hygiene, Physics, Chemistry, Environmental Science, Nursing, Biomedical Engineering, Civil Engineering, Construction Management, or Computer Science. Additional Qualifications/Skills: Passion for learning, with a strong ability to learn new software, systems and concepts Excellent organizational, verbal communication, and writing skills Ability to clearly and effectively explain technical information and challenging concepts Ability to work seated in front of a computer for long periods of time Ability to successfully pass background check Spanish fluency (preferred) Please direct any questions to info@backoncourse.com with the subject line “Educational Support Specialist Application Inquiry.” Flexible work from home options available. Compensation: $24.00 - $29.00 per hour

About HUBJoin our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 570+ offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a Technical Support Associate -- Healthcare . Overview : Responsible for providing technical assistance and workflow support to the Commercial Service, Marketing and Production team. Responsibilities : Responsibilities may include all or some or the following: Support production and account managers with proposals and policy summaries. Enter data as required by insurance company automation systems. Handle correspondence and the clerical processing of accounts including applications, attachment processes, pre-renewal data collections and agency management system input. Process certificate of insurance requests which cannot be forwarded to the certificate processing team. Obtain and provide account managers, producers and marketing loss reports from our insurance carriers. Process quotations and binders for Workers Compensation Pool business and Flood Insurance for Commercial Lines clients Maintain cancellation/reinstatement system for commercial accounts. Responsible for the invoicing of commercial policies. Policy checking and endorsement processing of automobile and workers compensation insurance policies. Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose. Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service. Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company. Other responsibilities as assigned by Manager. Qualifications : Work experience within an office environment Ability to obtain a Property and Casualty license after hire. Experience automated systems and Microsoft Office products. Excellent organizational, interpersonal, communication skills and ability to work in a team environment. T he expected salary range for this position is $23.00/hr to $28.00/hr and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: NegligibleRequired Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

About HUB Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 570+ offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a Technical Support Associate -- Healthcare. Overview: Responsible for providing technical assistance and workflow support to the Commercial Service, Marketing and Production team. Responsibilities: Responsibilities may include all or some or the following: Support production and account managers with proposals and policy summaries. Enter data as required by insurance company automation systems. Handle correspondence and the clerical processing of accounts including applications, attachment processes, pre-renewal data collections and agency management system input. Process certificate of insurance requests which cannot be forwarded to the certificate processing team. Obtain and provide account managers, producers and marketing loss reports from our insurance carriers. Process quotations and binders for Workers Compensation Pool business and Flood Insurance for Commercial Lines clients Maintain cancellation/reinstatement system for commercial accounts. Responsible for the invoicing of commercial policies. Policy checking and endorsement processing of automobile and workers compensation insurance policies. Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose. Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service. Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company. Other responsibilities as assigned by Manager. Qualifications: Work experience within an office environment Ability to obtain a Property and Casualty license after hire. Experience automated systems and Microsoft Office products. Excellent organizational, interpersonal, communication skills and ability to work in a team environment. The expected salary range for this position is $23.00/hr to $28.00/hr and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

About HUB Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 570+ offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a Technical Support Associate - Healthcare. Overview: Responsible for providing technical assistance and workflow support to the Commercial Service, Marketing and Production team. Responsibilities: Support production and account managers with proposals and policy summaries. Enter data as required by insurance company automation systems. Handle correspondence and the clerical processing of accounts including applications, attachment processes, pre-renewal data collections and agency management system input. Process certificate of insurance requests which cannot be forwarded to the certificate processing team. Obtain and provide account managers, producers and marketing loss reports from our insurance carriers. Process quotations and binders for Workers Compensation Pool business and Flood Insurance for Commercial Lines clients Maintain cancellation/reinstatement system for commercial accounts. Responsible for the invoicing of commercial policies. Policy checking and endorsement processing of automobile and workers compensation insurance policies. Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose. Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service. Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company. Other responsibilities as assigned by Manager. Qualifications: Work experience within an office environment Ability to obtain a Property and Casualty license after hire. Experience automated systems and Microsoft Office products. Excellent organizational, interpersonal, communication skills and ability to work in a team environment. The expected salary range for this position is $21.00/hr - $23.50/hr and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

This role is located in our Denver Tech Center Office. This is not a remote position. THE ROLE: We’re looking for a Health Guide who is motivated by our mission to unlock transformational healthcare outcomes. To simplify the healthcare experience for employers and members, we have created a single digital platform across medical, pharmacy benefits & virtual care. As a Health Guide you play a vitally important role in supporting our members with all their healthcare related questions and needs. Navigating healthcare is oftentimes complex, confusing and down right frustrating. At Rightway, our goal is to change that experience for the members we serve by providing them with a “go-to” expert resource to support them every step of the way throughout their healthcare journey. Our Navigation Operations is a fast-paced, dynamic, and a growing environment. We are looking for individuals who are passionate about concierge service delivery and changing the healthcare experience for consumers. This role will be office based, not a remote position. WHAT YOU’LL DO: Healthcare navigation concierge service delivery via phone, chat, text, and email. Sources high-quality care providers based on a member’s needs and preferences Answers benefit questions; ensures members understand their options and shared financial responsibility, e.g. deductibles, coinsurance, and out of pocket maximum Supports members with healthcare billing questions and issue resolution Supports members with care coordination, such as schedules doctors’ appointments and arranging other ancillary support services. WHO YOU ARE: Strong organizational skills Customer-centric orientation Strong verbal and written communication skills A high degree of empathy Strong critical thinking and problem solving skills Comfortable with continuous process improvement and change as Rightway is growing and evolving Computer literacy College degree preferred Expected hourly rate $19-$23/HR Offer amounts for both remote and in office roles are influenced by geographic location. ABOUT US Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them. Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs HOW WE LIVE OUR VALUES TO OUR TEAMMATES: We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values: 1) We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding. 2) We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems. 3) We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team. 4) We cultivate grit Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity. 5) We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success. Rightway is PROUDLY an Equal Opportunity Employer that believes in ‘strength in the diversity of thought processes, beliefs, background and education’ and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

About HUB Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 570+ offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a Technical Support Associate -- Healthcare. Overview: Responsible for providing technical assistance and workflow support to the Commercial Service, Marketing and Production team. Responsibilities: Responsibilities may include all or some or the following: Support production and account managers with proposals and policy summaries. Enter data as required by insurance company automation systems. Handle correspondence and the clerical processing of accounts including applications, attachment processes, pre-renewal data collections and agency management system input. Process certificate of insurance requests which cannot be forwarded to the certificate processing team. Obtain and provide account managers, producers and marketing loss reports from our insurance carriers. Process quotations and binders for Workers Compensation Pool business and Flood Insurance for Commercial Lines clients Maintain cancellation/reinstatement system for commercial accounts. Responsible for the invoicing of commercial policies. Policy checking and endorsement processing of automobile and workers compensation insurance policies. Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose. Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service. Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company. Other responsibilities as assigned by Manager. Qualifications: Work experience within an office environment Ability to obtain a Property and Casualty license after hire. Experience automated systems and Microsoft Office products. Excellent organizational, interpersonal, communication skills and ability to work in a team environment. The expected salary range for this position is $23.00/hr to $28.00/hr and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Associate Product Support Representative (RCM/Billing) Location: Phoenix, AZ / On-Site Department: Customer Support At Raintree, we’re not just shaping the future of therapy technology – we’re creating it. This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights. We aim to be the best place for the best people , and we’re looking for ambitious, creative thinkers ready to make an impact. Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are. At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives. Ready to ignite your career and leave a lasting legacy? Join us and be part of something extraordinary. An Associate Product Support Representative plays a critical role in the overall client experience.  This person is often the face of the company for users experiencing issues or questions with Raintree software.  Great support is about earning trust through urgency, consistency, follow-through, and the delivery of high-quality answers.  Responsibilities of the role focus on responsiveness, troubleshooting, problem-solving, case management, and client service/communication.   They will work closely with clients and other support team members to efficiently identify and solve basic issues.  The ideal candidate is skilled at troubleshooting/problem-solving, has a curiosity to learn, and can juggle multiple priorities while putting the client’s needs first. Role responsibilities include but are not limited to the following:   Duties and Responsibilities Provide support, technical solutions, and basic how-to guidance to clients on Raintree’s EMR platforms Focus your efforts on quickly developing your knowledge and skills in 1 of 3 core domains (Practice Management, Clinical or Billing/Financial) Provide exceptional customer service – always remain positive and respectful, taking a phone-first approach. Demonstrate top-notch communication skills through empathy and active listening.  Use these skills to help gather relevant information and validate to remove ambiguity. Demonstrate exceptional troubleshooting skills to isolate the cause of basic issues and steps to recreate the problem.  Expedite Problem-solving by leveraging all tools at your disposal (KB, documentation, screen sharing, test systems, etc.)  Leverage critical thinking skills to aid with prioritization, independent decision making, and problem deconstruction abilities.  Effectively Manage your cases - Document, Document, Document.  Set specific follow-up dates/times w/ the client and meet those commitments.  Do what is right, and don’t let your cases get stale.  Leverage priority and aging to guide follow-ups and when issues should be escalated. Identify client needs quickly and successfully implement solutions Close the required minimum number of client cases and follow-up on escalated issues Perform new Raintree software upgrades and related tasks as needed Provide timely updates to management on all high priority, high impact issues Identify common challenges and proactively inform ways to improve our product/processes Contribute to Raintree’s knowledge base content, documentation, and training materials Link knowledge articles used to resolve issues to all relevant cases Ensure compliance with company policies, maintaining data security and confidentiality. Client first - own it and figure it out internally.  Avoid transferring customers, calls or cases.  Beyond great service, your job is to be a top notch Raintree troubleshooter/problem solver.   Position Proficiencies and Requirements Bachelor’s degree or relevant experience At least 2 years of software application support experience in a SaaS environment High technical aptitude Proven track record of outstanding client support, troubleshooting and problems solving in a  complex, technical environment Medical/Revenue Cycle Management experience preferred Previous SaaS or Healthcare IT company experience preferred Working knowledge of EMR/EHR medical software applications is a plus Must be able to work on a Pacific Time Zone schedule (8am-5pm PT preferred) This position will require a HIPAA compliant environment. A controlled and dedicated workspace will be necessary to be successful.   Our Perks Remote Work/Work From Home Paid Time Off/11 Paid Holidays/Year-End Holiday Break Health, Dental, Vision, HSA/FSA 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave   About Raintree Systems​ Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR

Product Support Representative (RCM/Billing/Clinical/Practice Management) Location: Phoenix, AZ / Hybrid Department: Customer Support At Raintree, we’re not just shaping the future of therapy technology – we’re creating it. This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights. We aim to be the best place for the best people , and we’re looking for ambitious, creative thinkers ready to make an impact. Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are. At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives. Ready to ignite your career and leave a lasting legacy? Join us and be part of something extraordinary. A Product Support Representative plays a critical role in the overall client experience. This person is often the face of the company for users experiencing issues or questions with Raintree software. Great support is about earning trust through urgency, consistency, follow-through, and the delivery of high-quality answers. Responsibilities of the role focus on responsiveness, troubleshooting, problem-solving, case management, and client service/communication. They will work closely with clients and other support team members to efficiently identify and solve basic issues. The ideal candidate is skilled at troubleshooting/problem-solving, has a curiosity to learn, and can juggle multiple priorities while putting the client’s needs first. Role responsibilities include but are not limited to the following: Duties and Responsibilities Provide support, technical solutions, and basic how-to guidance to clients on Raintree’s EMR platforms Focus your efforts on quickly developing your knowledge and skills in 1 of 3 core domains (Practice Management, Clinical or Billing/Financial) Provide exceptional customer service – always remain positive and respectful, taking a phone-first approach. Demonstrate top-notch communication skills through empathy and active listening. Use these skills to help gather relevant information and validate to remove ambiguity. Demonstrate exceptional troubleshooting skills to isolate the cause of basic issues and steps to recreate the problem. Expedite Problem-solving by leveraging all tools at your disposal (KB, documentation, screen sharing, test systems, etc.) Leverage critical thinking skills to aid with prioritization, independent decision making, and problem deconstruction abilities. Effectively Manage your cases - Document, Document, Document. Set specific follow-up dates/times w/ the client and meet those commitments. Do what is right, and don’t let your cases get stale. Leverage priority and aging to guide follow-ups and when issues should be escalated. Identify client needs quickly and successfully implement solutions Close the required minimum number of client cases and follow-up on escalated issues Perform new Raintree software upgrades and related tasks as needed Provide timely updates to management on all high priority, high impact issues Identify common challenges and proactively inform ways to improve our product/processes Contribute to Raintree’s knowledge base content, documentation, and training materials Link knowledge articles used to resolve issues to all relevant cases Ensure compliance with company policies, maintaining data security and confidentiality. Client first - own it and figure it out internally. Avoid transferring customers, calls or cases. Beyond great service, your job is to be a top notch Raintree troubleshooter/problem solver. Position Proficiencies and Requirements Bachelor’s degree or relevant experience At least 2 years of software application support experience in a SaaS environment High technical aptitude Proven track record of outstanding client support, troubleshooting and problems solving in a complex, technical environment Medical/Revenue Cycle Management experience preferred Previous SaaS or Healthcare IT company experience preferred Working knowledge of EMR/EHR medical software applications is a plus Must be able to work on a Pacific Time Zone schedule (8am-5pm PT preferred) This position will require a HIPAA compliant environment. A controlled and dedicated workspace will be necessary to be successful. Our Perks Remote Work/Work From Home Paid Time Off/11 Paid Holidays/Year-End Holiday Break Health, Dental, Vision, HSA/FSA 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave. About Raintree Systems​ Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR

Transform healthcare with us. At Qualified Health, we’re redefining what’s possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change. This is more than just a job. It’s an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you’re ambitious, innovative, and ready to move fast, we’d love to have you on board. Join us in shaping the future of healthcare. Job Summary: We're looking for a Staff Healthcare Data Scientist to bridge our robust data infrastructure with high-impact AI applications. You'll analyze downstream use cases, design optimal feature mappings from standardized healthcare data models, and develop sophisticated data transformations that maximize AI application performance. Working at the intersection of clinical knowledge and technical excellence, you'll ensure our platform delivers reliable, actionable insights to healthcare providers. Key Responsibilities: Conduct comprehensive analysis of downstream AI applications to identify optimal data requirements and feature specifications Design and implement featurized data mappings from standardized healthcare data models (FHIR, Epic Clarity, HL7) to application-specific datasets Develop optimized data transformations within Azure Databricks that enhance AI application performance and clinical accuracy Build scalable PySpark workflows that efficiently process large-scale healthcare data while maintaining data integrity Partner with data analysts to develop comprehensive data QC checklists tailored to specific healthcare applications Design and implement automated data quality notebooks and monitoring systems to ensure completeness and clinical validity Collaborate with clinical stakeholders to translate healthcare workflows into optimized data structures and validate feature engineering approaches Establish reusable feature engineering frameworks and data quality metrics aligned with healthcare regulatory requirements Required Qualifications: 6+ years of experience in healthcare data science with demonstrated expertise in clinical data analysis and outcomes research Deep domain knowledge of healthcare data standards (FHIR r4, HL7v2, ICD-10, CPT, SNOMED-CT) and EHR data structures, particularly Epic Clarity Advanced degree in Data Science, Biostatistics, Epidemiology, or related quantitative field Expert-level proficiency in Python data science stack (pandas, scikit-learn, scipy, statsmodels) Extensive hands-on experience with Azure Databricks and PySpark for large-scale healthcare data processing Strong background in statistical modeling, machine learning, feature engineering, and advanced analytics techniques Solid understanding of modern data warehouse architectures and ETL patterns Outstanding communication skills with ability to explain complex analytical findings to both technical and clinical audiences Experience collaborating with cross-functional teams including clinicians, data engineers, and product managers Desirable Skills: PhD in Biostatistics, Epidemiology, Health Informatics, or related field Experience with real-world evidence studies and AI/ML applications in healthcare Background in healthcare regulatory frameworks (HIPAA, HITRUST, FDA guidelines) Experience with clinical decision support systems and quality improvement initiatives Relevant healthcare analytics or data science platform certifications Published research in healthcare informatics or clinical data science Technical Environment: Our data science infrastructure leverages: Azure Databricks + PySpark for large-scale data processing Azure Data Factory for data integration GitHub Actions + Terraform for CI/CD and infrastructure automation Impact & Growth Opportunity: As a Staff Healthcare Data Scientist, you'll play a pivotal role in ensuring our AI platform delivers clinically meaningful insights to healthcare providers. You'll directly influence how cutting-edge AI technologies are applied to real healthcare challenges while working with advanced healthcare datasets. This position offers significant visibility and growth potential as we scale across major health systems. Why Join Qualified Health? This is an opportunity to join a fast-growing company and a world-class team, that is poised to change the healthcare industry. We are a passionate, mission-driven team that is building a category-defining product. We are backed by premier investors and are looking for founding team members who are excited to do the best work of their careers. Our employees are integral to achieving our goals so we are proud to offer competitive salaries with equity packages, robust medical/dental/vision insurance, flexible working hours, hybrid work options and an inclusive environment that fosters creativity and innovation. Our Commitment to Diversity Qualified Health is an equal opportunity employer. We believe that a diverse and inclusive workplace is essential to our success, and we are committed to building a team that reflects the world we live in. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status. Pay & Benefits: The pay range for this role is between $170,000 and $240,000, and will depend on your skills, qualifications, experience, and location. This role is also eligible for equity and benefits. Join our mission to revolutionize healthcare with AI. To apply, please send your resume through the application below.

Launch Your Career in Healthcare Leadership Looking for more than just a job? Join Interim Home Care as an Entry-Level Healthcare Recruiter and step into our Healthcare Administration Management Training Program . This unique opportunity is designed for individuals looking to grow into agency management and leadership roles . You'll start by learning how to recruit top clinical talent—and evolve into someone who understands and contributes to every part of running a home healthcare business. Responsibilities: Recruit, screen, and onboard healthcare professionals Engage and manage candidate relationships Participate in hiring campaigns and live recruitment events Track hiring performance metrics (time-to-hire, retention, etc.) Support agency operations, compliance, and reporting Gain cross-functional training in healthcare administration Requirements: Associate’s or Bachelor’s degree OR equivalent experience 2+ years in sales, service, or customer-focused roles Interest in leadership, healthcare operations, and growth Organized, proactive, and able to communicate clearly Familiarity with Microsoft Office and internet research Why Join Us: Competitive salary + commission structure Full mentorship and training in home care operations Long-term career path into leadership Purpose-driven work improving patient lives at home Collaborative and professional team environment To Apply: Submit your resume and cover letter to: Cutter Mitchell – cmitchell@interimhealthcare.comOr complete our online application: APPLY HERE Interim Home Care is proud to be an Equal Opportunity Employer. We celebrate diversity and welcome applicants of all backgrounds.

Job Summary The Healthcare Strategy Advisor plays a key role in supporting the development and execution of clinical strategies that drive improved health outcomes, affordability, and business growth across Cigna Healthcare (CHC). This role requires a strong grasp of healthcare dynamics and a growing ability to influence decision-making, contribute to cross-functional initiatives, and translate insights into actionable plans. Success in this role requires a solid foundation in strategic analysis, financial acumen, a collaborative mindset, and experience working in clinical or payor organizations. This role reports to the Principal, Clinical & Provider Strategy. Responsibilities Strategic Support & Planning Support the development of clinical strategy initiatives aligned with CHC and enterprise goals and market needs, including strategic frameworks, business cases, and initiative roadmaps. Conduct robust internal reviews and external market scans to identify emerging trends, capability gaps, and innovation opportunities. Define measures of success for strategic initiatives across financial, clinical, patient experience, and operational drivers. Develop subject-matter expertise in select clinical areas to act as the go-to-resource for clinical leadership. Cross-Functional Collaboration Collaborate with matrix partners across CHC clinical teams, along with other internal teams including product, data and analytics, and finance to ensure strategic alignment. Participate in cross-functional workgroups as a proxy for CHC clinical strategy, contributing to the design of new commercial programs and products. Develop executive-level communications to escalate key issues, opportunities or pain points to CHC leadership, along with recommendations for resolution. Analysis & Insights Analyze clinical and operational data to identify trends, gaps, and opportunities for improvement in patient care delivery. Translate complex data into clear, actionable insights for both clinical and non-clinical stakeholders. Proficiency in using data visualization and analytics tools (e.g., Excel, Tableau, Power BI, SQL, or Python) to develop dashboards, reports, and presentations that inform strategic decisions. Prepare executive-level presentations, memos, and updates on strategic projects. Monitor initiative performance and support continuous improvement efforts. Required Qualifications Bachelor's degree required; advanced degree (e.g., MPH, MBA, MHA) preferred. 5+ years of experience in healthcare strategy, clinical operations, or related roles. Strong analytical and problem-solving skills with the ability to translate data into actionable insights. Excellent written and verbal communication skills. Experience working in a matrixed organization and collaborating across functions. Preferred Qualifications Experience in payer, provider, or integrated delivery system environments. Familiarity with value-based care models, population health strategies, or digital health tools. Exposure to strategic planning, business case development, or healthcare innovation. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 91,900 - 153,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Job Summary The Healthcare Strategy Advisor plays a key role in supporting the development and execution of clinical strategies that drive improved health outcomes, affordability, and business growth across Cigna Healthcare (CHC). This role requires a strong grasp of healthcare dynamics and a growing ability to influence decision-making, contribute to cross-functional initiatives, and translate insights into actionable plans. Success in this role requires a solid foundation in strategic analysis, financial acumen, a collaborative mindset, and experience working in clinical or payor organizations. This role reports to the Principal, Clinical & Provider Strategy. Responsibilities Strategic Support & Planning Support the development of clinical strategy initiatives aligned with CHC and enterprise goals and market needs, including strategic frameworks, business cases, and initiative roadmaps. Conduct robust internal reviews and external market scans to identify emerging trends, capability gaps, and innovation opportunities. Define measures of success for strategic initiatives across financial, clinical, patient experience, and operational drivers. Develop subject-matter expertise in select clinical areas to act as the go-to-resource for clinical leadership. Cross-Functional Collaboration Collaborate with matrix partners across CHC clinical teams, along with other internal teams including product, data and analytics, and finance to ensure strategic alignment. Participate in cross-functional workgroups as a proxy for CHC clinical strategy, contributing to the design of new commercial programs and products. Develop executive-level communications to escalate key issues, opportunities or pain points to CHC leadership, along with recommendations for resolution. Analysis & Insights Analyze clinical and operational data to identify trends, gaps, and opportunities for improvement in patient care delivery. Translate complex data into clear, actionable insights for both clinical and non-clinical stakeholders. Proficiency in using data visualization and analytics tools (e.g., Excel, Tableau, Power BI, SQL, or Python) to develop dashboards, reports, and presentations that inform strategic decisions. Prepare executive-level presentations, memos, and updates on strategic projects. Monitor initiative performance and support continuous improvement efforts. Required Qualifications Bachelor's degree required; advanced degree (e.g., MPH, MBA, MHA) preferred. 5+ years of experience in healthcare strategy, clinical operations, or related roles. Strong analytical and problem-solving skills with the ability to translate data into actionable insights. Excellent written and verbal communication skills. Experience working in a matrixed organization and collaborating across functions. Preferred Qualifications Experience in payer, provider, or integrated delivery system environments. Familiarity with value-based care models, population health strategies, or digital health tools. Exposure to strategic planning, business case development, or healthcare innovation. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 91,900 - 153,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Launch Your Career in Healthcare Leadership Looking for more than just a job? Join Interim Home Care as an Entry-Level Healthcare Recruiter and step into our Healthcare Administration Management Training Program . This unique opportunity is designed for individuals looking to grow into agency management and leadership roles . You'll start by learning how to recruit top clinical talent—and evolve into someone who understands and contributes to every part of running a home healthcare business. Responsibilities: Recruit, screen, and onboard healthcare professionals Engage and manage candidate relationships Participate in hiring campaigns and live recruitment events Track hiring performance metrics (time-to-hire, retention, etc.) Support agency operations, compliance, and reporting Gain cross-functional training in healthcare administration Requirements: Associate’s or Bachelor’s degree OR equivalent experience 2+ years in sales, service, or customer-focused roles Interest in leadership, healthcare operations, and growth Organized, proactive, and able to communicate clearly Familiarity with Microsoft Office and internet research Why Join Us: Competitive salary + commission structure Full mentorship and training in home care operations Long-term career path into leadership Purpose-driven work improving patient lives at home Collaborative and professional team environment To Apply: Submit your resume and cover letter to: Cutter Mitchell – cmitchell@interimhealthcare.comOr complete our online application: APPLY HERE Interim Home Care is proud to be an Equal Opportunity Employer. We celebrate diversity and welcome applicants of all backgrounds.

Job Summary The Healthcare Strategy Advisor plays a key role in supporting the development and execution of clinical strategies that drive improved health outcomes, affordability, and business growth across Cigna Healthcare (CHC). This role requires a strong grasp of healthcare dynamics and a growing ability to influence decision-making, contribute to cross-functional initiatives, and translate insights into actionable plans. Success in this role requires a solid foundation in strategic analysis, financial acumen, a collaborative mindset, and experience working in clinical or payor organizations. This role reports to the Principal, Clinical & Provider Strategy. Responsibilities Strategic Support & Planning Support the development of clinical strategy initiatives aligned with CHC and enterprise goals and market needs, including strategic frameworks, business cases, and initiative roadmaps. Conduct robust internal reviews and external market scans to identify emerging trends, capability gaps, and innovation opportunities. Define measures of success for strategic initiatives across financial, clinical, patient experience, and operational drivers. Develop subject-matter expertise in select clinical areas to act as the go-to-resource for clinical leadership. Cross-Functional Collaboration Collaborate with matrix partners across CHC clinical teams, along with other internal teams including product, data and analytics, and finance to ensure strategic alignment. Participate in cross-functional workgroups as a proxy for CHC clinical strategy, contributing to the design of new commercial programs and products. Develop executive-level communications to escalate key issues, opportunities or pain points to CHC leadership, along with recommendations for resolution. Analysis & Insights Analyze clinical and operational data to identify trends, gaps, and opportunities for improvement in patient care delivery. Translate complex data into clear, actionable insights for both clinical and non-clinical stakeholders. Proficiency in using data visualization and analytics tools (e.g., Excel, Tableau, Power BI, SQL, or Python) to develop dashboards, reports, and presentations that inform strategic decisions. Prepare executive-level presentations, memos, and updates on strategic projects. Monitor initiative performance and support continuous improvement efforts. Required Qualifications Bachelor's degree required; advanced degree (e.g., MPH, MBA, MHA) preferred. 5+ years of experience in healthcare strategy, clinical operations, or related roles. Strong analytical and problem-solving skills with the ability to translate data into actionable insights. Excellent written and verbal communication skills. Experience working in a matrixed organization and collaborating across functions. Preferred Qualifications Experience in payer, provider, or integrated delivery system environments. Familiarity with value-based care models, population health strategies, or digital health tools. Exposure to strategic planning, business case development, or healthcare innovation. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 91,900 - 153,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

If you are a current University employee, please use the internal career site to apply for this position. Job Description This posting is for a full-time, 12-month, 40 hours per week, non-exempt position. This position provides administrative and secretarial support to the Anatomy, Neuroscience and Healthcare Services and the Social Work and Healthcare Services Departments. In addition, answers non-routine correspondence and assembles highly confidential and sensitive information. Deals with a diverse group of internal and external callers and visitors to campus. Independent judgment is required to assist with the daily office tasks. Essential Functions This position requires regular, predictable, reliable attendance in the office environment. First contact for all visitors to develop and maintain positive rapport with students, parents, employers, faculty and staff. Answer phones and provide polite and efficient service to all callers. Type notes from meetings as requested. Perform receptionist and general clerical duties. Establishes and maintains applicant files. Initiate all responses to routine program inquiries. Maintain student enrollment files, program correspondence. Compile program data and information for reports as directed. Initiate and maintain student transcripts. Maintain student admissions files including admission status correspondence calls. Maintain alumni records and student database. Maintain student records including test scores grades. Act as a liaison with other University departments regarding student housing, billing, registration, and immigration status. Maintain student handbook, brochures, clinical project booklet, clinical training manual, and recruitment materials. Update and maintain accreditation documents. Serve as Research Officer for the IACUC committee. Perform all other duties deemed appropriate for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies Communication Proficiency. Technical Capacity. Problem Solving/Analysis. Collaboration Skills. Ethical Conduct. Organizational Skills. Personal Effectiveness/Credibility. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Position Type and Expected Hours of Work This is a full-time 12-month position, and general hours of work and days are Monday through Friday. Travel No travel expected for this position. Required Education and Experience High school diploma. Six months of administrative office experience. Knowledge of Microsoft Office. Preferred Education and Experience Associate' s degree. Years of office experience. For optimal consideration of your applicant file, faculty applications must include a cover letter; current Resume or Curriculum Vitae; a statement of teaching philosophy; and the contact information for three professional references with your application. Staff applications must include a current Resume or Curriculum Vitae and cover letter with your application. The University of Findlay is an Affirmative Action/Equal Opportunity Educator and Employer. It is the university's policy to prohibit discrimination and provide equal opportunity to all employees and applicants for employment, without regard to their race, sex (including gender identity/expression), color, religion, ancestry, national origin, age, disability, veteran status, military or sexual orientation.

We do Consulting Differently The Healthcare Compliance Auditor position is a staff consulting position within the Healthcare Transactions and Strategy (HTS) group. HTS is currently seeking a Healthcare Compliance Auditor at either the Consultant or Managing Consultant level. HTS performs regulatory, reimbursement, data analytics, and compliance auditing for healthcare providers, healthcare payers and healthcare investors. Compliance audit deliverables include assessment of provider compliance programs and auditing of billing and coding of clinical documents and claims documents. This position requires a highly motivated problem solver with strong analytical ability, solid organizational skills, and a desire to advance within the organization. The work of a Healthcare Compliance Auditor will involve execution of engagement work streams that will primarily involve employing certified coding skills to audit provider claims and provider clinical documentation with a particular focus on government programs such as Medicare and Medicaid. Responsibilities include working with team to develop audit specifications, expert analysis of healthcare claims and supporting documentation, quality control, and development of client deliverables. The work of a Consultant involves execution of engagement work streams that may be either qualitative or quantitative in nature, and responsibilities include: billing and coding audits, compliance program review, quality control, development of client deliverables, and industry research. The work of a Managing Consultant involves both execution and oversight of engagement work streams that may be either qualitative or quantitative in nature, and responsibilities include: management of junior staff, quality control, development and presentation of client deliverables, and industry research. This specific position will require knowledge of medical coding and compliance and potential candidates must have medical auditing expertise. Job title and compensation to be determined based on qualifications and experience. Job Responsibilities: Plan and perform medical record audits to determine coding accuracy and compliant claims submission; Develop coding and documentation audit methodology using knowledge of key risk areas in coding and documentation compliance; Perform coding and documentation audits, reviewing medical records and charges to ensure compliance with CPT-4/HCPCS and ICD-10-CM coding guidelines and standards, as well as the Centers for Medicare & Medicaid Services (CMS) coverage guidelines; Conduct analysis of audit findings to identify trends/problems in coding and documentation and effectively communicates the audit findings and recommended areas for improvement; Serve as a subject matter expert on interpretation and application of coding and documentation guidelines; Monitor relevant resources, publications, and current government compliance and enforcement activity related to high-risk compliance areas; Stay current on coding guidelines. Develop analyses using transactional data and/or financial data; Generate client deliverables and make valuable contributions to expert reports; Manage client relationships and communicate results and work product as appropriate; Manage junior staff and delegate assignments as directed by more senior managers; Demonstrate creativity and efficient use of relevant software tools and analytical methods to develop solutions; Participate in group practice meetings, contribute to business development initiatives and office functions such as staff training and recruiting; Prioritize assignments and responsibilities to meet goals and deadlines. Qualifications: An undergraduate degree (e.g., BS, BA); Active coding certification from either AAPC or AHIMA is required; Preference will be given to candidates that are certified in medical auditing; 2+ years of work experience with a focus on healthcare provider billing and coding; 5-7 years of experience is required for the Managing Consultant level position. Job title to be determined based on relevant qualifications and experience. Preference will be given to candidates that are experienced with physician practice coding (e.g. primary care, dermatology, orthopedics, ophthalmology), ASC coding, and/or post-acute coding (e.g. hospice, home health, SNFs). Comprehensive knowledge of Medicare rules, regulations, and guidelines as they apply to coverage, coding, and provider documentation. Advanced knowledge of CPT-4, HCPCS, and ICD-10-CM coding systems, guidelines, and regulatory requirements. Required skills include: Demonstrated ability to interpret national coding and documentation guidelines and translate them into effective auditing practices and tools; identify issues in coding and documentation practices and recommend corrective action; develop reports, track, and trend audit findings and results. Proficient user in Microsoft Office Suite, specifically Excel, PowerPoint, Access, and Word. A desire to expand those capabilities is required, as is the ability to train others to use such tools. Commitment to producing high quality analysis and attention to detail. Excellent time management, organizational skills, and ability to prioritize work and meet deadlines. Keen interest in healthcare compliance and healthcare policy. Exceptional verbal and written communication skills. Desire to work within a team environment. Candidate must be able to submit verification of their legal right to work in the U.S., without company sponsorship. Consultant Salary Range: $70,000 – $150,000 Managing Consultant Salary Range: $100,000 – $230,000 #ThinkBRG #LI-JQ1| #LI-REMOTE About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world. At BRG, we don’t just show you what’s possible. We’re built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Hours : Shift Start Time: Shift End Time: AWS Hours Requirement: Additional Shift Information: Weekend Requirements: On-Call Required: No Hourly Pay Range (Minimum- Midpoint- Maximum): $26.950 - $32.340 - $37.730 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. As part of our recruitment process, you may receive communication from Dawn, our virtual recruiting assistant. Dawn helps coordinate scheduling for screening calls and interviews to ensure a smooth and timely experience. Rest assured, all candidate evaluations and hiring decisions are made by our recruitment and hiring teams. What You Will Do Coordinates all registration functions necessary to ensure the processing of a clean claim including but not limited to obtaining and processing patient demographics, visit and financial information in a manner that facilitate maximum financial reimbursement and promotes premier customer service. This role utilizes Patient Secure to identify the accurate patient medical record while adhering to EMTALA regulations and performs face-to-face interviews directly with patients and/or their designated representatives. Accurate identification and delivery of regulatory documents and securing patient financial responsibility is a key responsibility. Required Qualifications 2 Years experience in a business service setting. Must have experience communicating effectively both verbally and in writing professionally. Preferred Qualifications H.S. Diploma or Equivalent Experience communicating and discussing personal and financial matters with patients and/or their representatives is preferred. Other Qualification Requirements HFMA certifications preferred. Essential Functions CollectionsFollow department guidelines for providing patient with estimate letter.Request payment of co-pay, deductible, estimated out of pocket or good-faith deposit in a manner specified in department and hospital policies. If patient unable to pay requested amount, negotiate some portion.Receive and process funds, print and file receipt, and update Centricity visit comments. Secure all funds and receipts in accordance with department standard. Completes insurance verification and evaluationInsurance/Plan Selection:After medical screening (ER settings), obtain health benefit coverage including possible accident related coverage. Input all insurance coverage information into Centricity Insurance Verification (IF). If patient unable to provide insurance, search for potential coverage through MCA for SRS/SCMG and MPV (or Portal) for potential Medicare or Medi-Cal.Use Coordination of Benefits (COB) standards to prioritize billing order of insurance plans.Medicare patients- Medicare Secondary Payer (MSP) questionnaire is completed.Validate insurance eligibility electronically (e.g. MPV, Experian) when applicable. Validate health benefit coverage including possible accident related coverage.Validate and identify the Primary Medical Group on Health Maintenance Organizations (HMO) patients. Notify the clinical staff, including physician, on patients that are out-of-network.Follow process to estimate patient out of pocket based upon department guidelines and collect patient financial responsibility.Communicate to patient and leadership when unusually high out of pocket, unusually limited coverage, and/or if insurance is out of network (OON) following the guidelines established for the facility.Unfunded:Initiate interview on unfunded/underfunded patients. Input financial screening results into Pointcare fields as appropriate and provide patient with potential coverage options. Complete the process by recording the outcome through X8 function.Complete HPE (Hospital Presumptive Eligibility) process when appropriate.Document in Centricity visit comments if patient declined or completed financial screening.Follow self-pay process (aka toolkit) to discuss the Sharp out of pocket expectation. Customer serviceUse AIDET, key words at key times, On-Stage Behavior and support 5-star results on patient satisfaction.Communicates effectively both orally and in writing sufficient to perform the essential job functions. Use tact and empathy in working with customers under stressful situations and with frequent interruptions.Avoid abbreviations when communicating to patient.Adapt and protect patient privacy as needed (i.e. lowering voice, using face sheets vs. verbal interviews).Practice good interpersonal and communication skills and ability to work well with others contributing to a team environment.Practice a positive and constructive attitude at all times.Negotiates with others, handles minor complaints by settling disputes, grievances, and conflicts.Perform service recovery when The Sharp Experience does not go right in accordance to the department standards and Sharp's Behavior Standard Service Recovery.Identify solutions to issues not covered by verbal or written instructions. Demonstrates initiative and teamworkPrioritize job responsibilities effectively. Keep management informed of backlogs or slow volume. Round on patients when volumes are low as identified by your department.Patients are processed timely based upon depart standards such as quality audits, time, and production measurements.Offer to assist others and asks for assistance in completing of assignments, as needed.Inform patient/families of admission delays and cause if known or allowed.Promotes a team approach in completion of department duties.Contributes to department production by maintaining expected level of productivity designated by the department. Other dutiesAs directed by Leadership, provide ongoing support of department and hospital needs as assigned.When applicable, collect patient valuables according to policy and secure them by entering into log and dropping into department safe. Follow hospital policy to release valuables.When applicable, update Patient Type, Bed Placement, Accommodation Code, Attending Physician.ED Unit Clerk (SCO only):Responsible for handling outgoing/incoming Emergency Department calls including outgoing calls for consultations and ancillary services. Calls to physicians and ancillary service areas will be documented in the EMR.Obtain medical records and facilitate transfers from/to outside facilities.Create patient chart for physician and organize charts for the HIM department. Compile workers' compensation paperwork for the ED physician.Monitor ED cafe supplies.Handle outgoing calls to other departments for ED.Input discharge disposition information obtained from EHR orders into patient admission-discharge-transfer (ADT) application.Customer Information Center duties (SCO only):Initiate ED Code calls using the overhead paging system and Code Log Book online.Answer CIC phone lines after business hours and monitor alarm panels for incoming Codes. Patient registrationPatient Safety:Authenticate and/or enroll patient at workstations where Patient Secure palm scanner is available. Follow established guidelines such as scripting and picture identification for enrollment and authentication.In absence of Patient Secure workstation, use at least two patient identifiers to confirm patient identity.Notify DUPREG and document potential duplicate and overlap registrations when identified.Demographic Collection:Populate all demographic screens for new and established patients. In applicable cases, follow registration guidelines for Doe and Trauma patients.Update regulatory fields in demographic data with patient choices on regulatory forms such as Notice of Privacy Practice (NPP), Advanced Directive for Health Care (ADHC), Health Information Exchange (HIE).Secure patient signature on address attestation.If service is accident related, update appropriate visit fields indicating known details.Follow defined documentation process with homeless patient (i.e. notating 'SB1152' in FirstNet and Edit Visit (EV) form comments). Regulatory responsibilitiesObserve EMTALA regulations (Emergency Room/ER settings) by avoiding communication of financial information (such as eligibility, copays, authorization) until medical screening is completed. This includes avoiding discussion of financial issues with clinical counterparts, health insurances, or patient family/friends until after medical screening.Using scripting, review Conditions of Admission (COA). If unable to secure signature, indicate reason in Centricity visit comments. Based upon COA patient review, update appropriate Centricity fields related to status of ADHC, No Publish, Notice of Privacy Practices, and Patient Rights. More fields may be added as regulations change.In cases where Tricare or Medicare/Medicare Advantage is primary or secondary, use scripting to review and deliver appropriate regulatory form (Tricare Rights, Tricare Third Party Liability, and Important Message from Medicare (IMM) form). If signature secured, update Centricity fields in appropriate insurance follow-up field. If unable to secure signature, indicate reason in Centricity visit comments.Follow guidelines for delivery of Medicare Outpatient Observation (MOON) and Outpatient Observation Notice (OON) to all patients being admitted in an Observation status.Request and input Primary Care Provider (PCP) information and initiate Health Information Exchange (HIE) process as appropriate.In areas performing post regulatory review, address outstanding alerts in the Centricity Alerts Manager based upon your department's workflow.Document Imaging- Secure necessary Access Service related documents and scan to correct form/identifier. Knowledge, Skills, and Abilities Knowledge of Medical Terminology. Knowledge of insurances, billing and collections guidelines/criteria. Knowledge of Local, State, and Federal regulations governing registration/billing activities including Joint Commission, Title XXII, Medicare and Medi-Cal regulations. Knowledge of ICD-10, CPT, and/or RVS coding. Knowledge of Medicare Important Message, Medicare Secondary Payor, Tricare Third Party Liability; Auto Accident and Work Comp, Medicare/Outpatient Observation Notice. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Compensation Range $125,000.00 - $165,000.00 Annual Salary Job Description Summary: Coordination of the HVAC, Plumbing, Electrical and Fire Protection Systems Job Description: POSITION RESPONSIBILITIES AND DUTIES:Scheduling: Assist in developing sequences of installation for mechanical and electrical components Assist in establishing milestones for completion of various systems to allow sufficient time for pre-testing and testing Assist in establishing testing schedule for each subcontractor’s individual components leading up to coordinated testing of systems involving several contractors Assist in establishing shop drawing and submittal schedules and see to their maintenance and follow-up. Help identify long lead items, and see to their inclusion in the Master project Schedule, including all updates Assist in establishing job close-out schedules and implement specific procedures for close-out including submittals of as-builts, O&M manuals and Owner’s trainingShop Drawings and Submittals Review for compliance with contract documents Review for proper scope coordination among all trades and ensure that appropriate submittals are exchanged among trades where necessary Review for proper space coordination among trades such as duct and piping layouts, beam penetration requirements, headroom clearances, etc.Estimating and Preconstruction Assist in development in the preparation of mechanical and electrical preliminary estimates Review subcontractor budgets, scope sheets, qualifications, exclusions, etc. Assist in development in the preparation of preliminary schedules Review subcontract proposals for scope, price and compliance with general contract Other Responsibilities Participate in weekly subcontractors’ meeting, as necessary Arrange special meetings when necessary to coordinate subcontractors’ shop drawings, address design problems with subcontractors and consultants, etc. Monitor on-site work to ensure compliance with contract requirements and schedule Inspect equipment, materials, and fabrications stored off-site as necessary Identify work of other trades which requires coordination with mechanical and electrical work such as drywall, elevators, finish hardware, etc. Assist Project Manager in reviewing change order request for scope and pricing Assist in developing and implementing programs for temporary mechanical and electrical systems and/or the temporary use of permanent systems Make recommendations on subcontractor performance, abilities and suitability for bidding certain jobs, and on key subcontractor personnel to request for certain jobs Review mechanical and electrical payment requests and billing breakdowns Develop and maintain working relationships with building, plumbing and electric inspectors Complete other responsibilities as assignedMINIMUM SKILLS OR EXPERIENCE REQUIREMENTS: Degree in construction or engineering or equivalent experience Technical background in electrical/mechanical trades Knowledge of OSHA laws Contractual background Effective English verbal and written communication skills Ability to identify, address and solve jobsite problems Knowledge of craft labor assignments SUMMARY OF BENEFITS: This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.