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Hospitality Service Support-logo
Hospitality Service Support
Hooters Of America, LLCNewnan, GA
The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Performing the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations fully stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities Guest Happiness Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service Financial Management Responsible Cash Handling Brand Operating Standards Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness Other Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.

Posted 30+ days ago

Environmental Services Support Specialist - Full Time-logo
Environmental Services Support Specialist - Full Time
Concord Hospital, IncConcord, NH
Summary Reporting to the Department Director, and under direct supervision of the Manager, cleans hospital patient rooms, baths, laboratories, offices, halls, and other areas by performing duties according to established and approved procedures. Education GED/High school preferred but not required. Certification, Registration & Licensure None required. Experience Good customer service skills. Responsibilities Completes all required job specific training. Properly cleans and disinfects all surfaces. Follows proper procedures related to: Germicidal Usage, Isolation Room Cleaning, Baseboard Cleaning, Televisions, Telephones, Wall Washing, Doors Frames and Kick plates, Stainless Steel Surfaces, and Glass Cleaning. Properly follows high and low dusting procedures related to Ceilings/Vents, High Dusting, Damp Dusting (Low). Properly follows dry and wet mopping procedures Properly follows vacuuming and baseboard cleaning procedures. Properly follows all bathroom cleaning procedures including Shower, Tub, and Commodes. Properly follows Waste Handling and Disposal procedures. Properly follows CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors and proper customer service. Properly maintains storage areas and housekeeping cart. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is MEDIUM. The employee must regularly lift, carry or push/pull up to 10 pounds, frequently lift, carry or push/pull up to 10 - 25 pounds, and occasionally lift, carry or push/pull up to 20 - 50 pounds. While performing the duties of this Job, the employee is regularly required to walk. The employee is frequently required to bend, do fine motor, do repetitive motion, hear, reach, smell, speak, and squat. The employee is occasionally required to climb, kneel, sit, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is frequently exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, bodily fluids, moving mechanical parts, and slippery surfaces. The employee is occasionally exposed to chemotherapeutic agents, electrical hazards - shock, non-weather related heat or cold, toxic or caustic chemicals, variable weather conditions, and vibration. The noise level in the work environment is usually moderate.

Posted 2 weeks ago

Operational Support Apprentice-logo
Operational Support Apprentice
Johnson MattheyEnfield, NH
Vacancy: Operational Support Apprentice Location: Brimsdown Job Family: Production Johnson Matthey has an amazing apprentice opportunity based in Brimsdown starting in Sept 2025. In this role you will be supporting operations to deliver a safe and efficient operation. Working under the supervision of the functional management team, this role provides supported learning of all aspects of the operation. You will gain understanding of the fundamentals of Good Manufacturing Practice (GMP). This includes - but is not limited to - how best to deploy people resources, planning for jobs, reviewing, and updating procedures and continuous improvement within the context of a technical, manufacturing environment. This position requires a commitment to safe working practices, a proactive approach to managing daily administrative tasks, collaborating with various departments, and using initiative to help resolve issues to facilitate seamless production operations. The role requires someone who has an interest in manufacturing, enjoys working with people, can follow instructions (this is a safety role, so this is essential), enjoys problem solving and takes pride in their work. Johnson Matthey, a FTSE 250 organisation, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals, and process technology. With operations in over 30 countries, we employ more than 12,600 people. We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us competitive advantage and will ensure our success for years to come. You can be part of that success story. To be considered for this scheme your application must be supported by a cover letter with your CV outlining the reason for your application and why you should be considered. Principal accountabilities You will learn how to complete safely and efficiently the different production processes within the function. Demonstrating a professional attitude and showing full commitment to the apprenticeship which is essential for the role. Working with and listening to the manager/s in charge who will help you achieve your apprenticeship standards. Completing tasks with absolute adherence to our safety standards. Raising any issues that occur or asking for clarity about instructions, so the manager can ensure that extra support is provided. A positive, flexible attitude that will include both office and shopfloor presence. Person Specification Good level of both written and verbal English- Essential Good communication skills and the ability to interact with people at different levels- Essential Good time management skills- Essential Pass in all post-16 qualifications- Desirable Knowledge of Microsoft Office applications- Desirable Good attention to detail and the ability to record and communicate accurate information- Desirable Please note A-level and BTEC students can still apply for this role even if your grades are not known or you have not passed your exams, we will still consider your application as we can train you in this role and fully support you to complete your apprenticeship. Details of the Apprenticeship: In this Level 3 apprenticeship, we will equip you during a 3-year programme with a broad range of transferrable business skills and develop you to become a frontline leader. On Completion of the Level 3 apprenticeship, you will have developed critical, highly transferable skills on manufacturing processes, including safety, resource management and people management. You will start on a fixed-term contract and after 12 months, we will aim to transfer you onto a permanent Johnson Matthey contract, subject to review. How you will be rewarded: We offer a competitive compensation and benefits package including sociable working hours (07:30AM-15:35PM), excellent pension contributions, 33 days leave including bank holidays, share scheme, overtime, and time off in lieu. Our JM Elements Benefits programme helps our employees understand and manage the JM benefits, as well as helping you focus on your overall wellbeing - for you and your family. At JM, an inclusive culture is integral to our values and ambitions for the future. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Welcoming everyone to JM, regardless of their unique characteristics, experiences or thoughts allows us to bring many different voices and experiences together to tackle the world's biggest challenges. Being truly inclusive means that all colleagues feel valued for their differences, views and contributions, and feel a sense of belonging at JM. #JMUK To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

Posted 2 weeks ago

Support Service Assistant- Part Time- Colonial Hill Retirement Center-logo
Support Service Assistant- Part Time- Colonial Hill Retirement Center
National Healthcare CorporationJohnson City, TN
Support Service Assistant Part Time, 4 p.m. - 9:30 p.m., Must have weekend availability Position Summary: Assist residents with walking dogs, med. reminders and just helping the residents with whatever they may need. Experience: No experience needed, previous sitter experience preferred. About Colonial Hill Retirement Center: Our facility offers 63 spacious apartments in 9 distinctive floor plans to suit every lifestyle. Every apartment has a full kitchen, walk-in closet(s), and balcony. We are located just off the Bristol Highway and less than 30 minutes from both Bristol and Kingsport. Colonial Hill Retirement Center is located at 3207 Bristol Hwy, Johnson City, TN 37601

Posted 30+ days ago

Virtual Store Support Operator-logo
Virtual Store Support Operator
Advance Auto Partsdurham, NC
Job Description The Retail Customer Care Phone Support Operator is considered the front-line representative, providing best in class service to our customers and store team members. This individual will answer incoming phone calls, return voicemails and respond to emails. The Retail Customer Care Phone Support Operator is primarily responsible for locating proof of purchase for items bought in store, assists with return/exchange refusals, experiences within a store location and partnering with our store leadership via email and phone to resolve opportunities. The Retail Customer Care Phone Support Operator is able to provide resolutions to most concerns or partner with our store team members to find the best resolution for the customer. The operator is also tasked with navigating through many computer applications with speed and accuracy to provide timely customer resolutions. The major directive is to successfully serve our Customers and store Team Members better than anyone and assist them in the proper handling of questions, concerns and procedural opportunities. Our extensive training program provides analysts with the tools they need to make judgment calls in the moment to offer exceptional customer service with their own style. This role requires a stable internet connection to get you throughout the Workday. You must live within the Eastern Time Zone to be eligible for this role. Essential Duties and Responsibilities: Maintains composure while de-escalating customer issues Maintains and updates customers information in a case management system Close sales, upsell and process credit card payments Provide first level website technical support Follows up on outstanding items to issue completion Document each customer interaction in a case management system Meet or exceed company set targets for calls/chats handled, Team KPIs, customer satisfaction score, adhering to schedule and QA scores Provide guidance through the Advance Auto Parts in-store shopping experience Partner with other departments and store team members to resolve customers concerns Responsible for working incoming cases Provide knowledgeable answers to questions about company policies and procedures Maintain Advance Auto Parts product and policy knowledge Notify business partners of potential opportunities taken place within a store location Complete training courses by company set due date Requirements: Excellent written communication skills Must be able to multi-task Typing speed of at least 45 words per minute Must be available to work any shift between Monday-Friday 9:00am-6:00pm EST or until queue is cleared for closing shifts. Must be available to work holidays. We are closed on Christmas Day and Thanksgiving Day. Must thrive and be adaptable to an ever-changing fast pace environment Regular, dependable attendance and punctuality Demonstrated ability to work well with other departments, peers and business partners Excellent problem-solving skills, with a demonstrated ability to identify operational problems, recommend optimum solutions and follow through to resolution Must be available to attend entire paid training class Pass Background Check Location Eligibility: You must live within the Eastern Time Zone to be eligible for this role. Hours of operation: 8:30am - 5:30pm EST What does Advance have to offer you? 401k Retirement Savings Plan with competitive company match Paid Time Off and Sick Time Opportunity for overtime Special Recognition awards Opportunity for growth and promotion Career Path Opportunities: Most of our trainers, quality control coaches, managers and leaders began their career as Customer Service Operator Employee Discount Program Health, Dental, Vision and Prescription Drug Insurance Health Savings Account Medical and Dental Flexible Spending Accounts Employee Assistance Program Company paid Life insurance Company paid short & long term disability insurance Annual increase based on performance Positive work environment Team Member Networks available Volunteer Opportunities Military Leave, Jury Duty and Bereavement Pay Paid Disability Leave Due to Childbirth and Paid Parental Bonding Leave Visit our benefits website to view the many other benefits we offer: https://www.advanceautoparts.jobs/en-US/page/benefits Education and/or Experience High school diploma or General Education Degree (GED); and Minimum of 2 years related experience and/or training or equivalent combination of education and experience Call Center or Customer Service experience preferred but not required French/English or Spanish/English desired but not required Automotive Knowledge desired but not required Supervisory Responsibilities: None Certificates, Licenses, Registrations: None Required, ASE preferred Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. #LI-AM1 Compensation Range 13.50 USD PER HOUR - 15.25 USD PER HOUR Benefits Information https://jobs.advanceautoparts.com/us/en/benefits California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

Business Support Analyst-logo
Business Support Analyst
KBRBethesda, MD
Title: Business Support Analyst Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security. Why Join Us? Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions. Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace. Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense. This is a contingent position based upon contract award KBR is seeking a highly motivated and career-oriented Business Support Analyst to join our team supporting a government client in Maryland. In this role you will be part of the acquisition management team. Key Responsibilities: Monitor and support the execution of funds for the customer portfolio. Monitor financial and programmatic status of contract activities and reporting deadlines. Prepare regular reports to brief on the state of grants and execution. Author enterprise-level work products necessary to provide guidance. Provide oversight of execution of the approved budget Provide accurate, consistent, and timely budget status information to stakeholders Identify and recommend opportunities to increase efficiencies and reduce costs Qualifications Required: CURRENT and ACTIVE TOP SECRET / SCI federal security clearance with Polygraph Five (5) or more years of relevant financial experience within the IC or DoD Bachelor's degree in System Engineering, Operations Research, Cost Analysis, Mathematics, Finance, Business Administration or related field Strong organizational and time-management skills Desired: Excellent analytical and problem-solving abilities Experience providing oversight of the execution of an approved federal budget Experience providing budgetary inputs in support of statutory reporting requirements Knowledge or experience with government Internal Control Program purposes and requirements Knowledge or experience with Congressional budget actions, implications, and applications to government programs Basic Compensation: $83,800 - $125,700 This range is for the Maryland area only The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance. Ready to Make a Difference? If you're excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. Let's shape the future together. KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Posted 1 week ago

Surgical Support Service Tech-logo
Surgical Support Service Tech
The University of Kansas HospitalKansas City, KS
Position Title Surgical Support Service Tech Bell Hospital Position Summary / Career Interest: The Surgical Support Services Technician, under direction of supervisor or other member of the management team is responsible for ensuring that the surgical services team has access to supplies/instrumentation in a timely manner; provide efficient and customer focused service to Perioperative Services team including team members, leadership and medical staff and to patients/visitors; assists in transfers of patients; provides customer-focused service to the department for accurate and efficient surgical services supply support. Responsibilities and Essential Job Functions Assists with patient transfers and communicates with patient utilizing high service standards/behaviors. Communicates with the health care team; effective communication regarding room needs, necessary follow-up by intraoperative team. Facilitates adequate stocking of emergency supply stock and specialty section stock to ensure accessibility for patient care needs. Maintains high level of supply organization to ensure that inventory is appropriately managed and accessible to the health care team. Participates in projects and performs other duties as assigned by the Surgical Support Services Supervisor and/or other member of the Perioperative leadership team. Partners with anesthesia services to ensure practitioners have access to required supplies for patient care delivery. Performs room and department decontamination as recommended by CDC, AORN, ASA, KUHA and manufacturer's guidelines. Performs task related to pulling supplies and instruments to adequately and accurately prepare for cases; tasks include quality control mechanisms to ensure successful case pulls. Provides resources to staff during surgical cases to ensure that the team has the tools and equipment to perform surgical duties with minimal unnecessary interruption. Reviews and follows processes for acquiring, storing and handling surgical equipment in an organized, efficient manner according to division guidelines. Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience High School Graduate or GED. Required Licensure and Certification Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA) within 60 Days Respirator Fit Test - The University of Kansas Health System (TUKHS) upon Hire Time Type: Full time Job Requisition ID: R-44225 We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Posted 5 days ago

End User Trade Floor Support Analyst-logo
End User Trade Floor Support Analyst
Mizuho Financial groupNew York, NY
Join the Mizuho team as an End User Trade Floor Support Analyst! In this role you will provide department-specific IT support for business users in North America. You will support trading technology used by the Fixed Income, Equity, AOTD, and Capital Banking businesses. You will lead a team environment and support the members by effectively communicating with all staff within EUS and across peer units. You will be involved in a number of dynamic, strategic initiatives in key Service projects across the organization such as platform enhancements and its implementation. Principal duties and responsibilities: Supervise day-to-day support focused on all trading and sales staff across the US. Experience in High Touch, Program Trading, Smart Order Routers, Algorithmic trading and Sales. An escalation SME, analytical problem-solver that can achieve results in a fast environment. A time management professional that weighs priorities and performs well under pressure. Incident management SME; corresponding reporting, Bridge execution, and user updates. Communications expertise for complex issues disseminated to staff and peer operations. Strong troubleshooting capability and analytical skills supporting critical trading platforms. Experienced in mentoring staff, conducting performance reviews, and marking periodic goals. Strong troubleshooting capability and analytical skills supporting critical trading platforms. Leverage technical expertise for trade floor users' end point devices, Turret phones, VDI. Ensure EUS team follows day-to-day functions, priorities, and procedures. Provide service incident and problem management support for IT Infrastructure events. Proven experience building and fostering cross-functional relationships. Ability to document/write technical instructions including standard operating procedures (SOP). Maintain service by supporting user initiatives via phone, emails, walk-bys, and collaboration tools to ensure objectives are achieved. Familiarization with IT support organizations and support roles; robust technology acumen. Very strong white-glove support, staff training aptitude, and conflict resolution skills. Bachelor's degree with 5-7 years of service desk support experience (ideally including 5+ years of demonstrated experience in a variety of complex organizational changes). We are seeking proven Trading and Sales platform application/user knowledge, Administration, App outage knowledge, Lvl2 Troubleshooting. (i.e. 5 - 7 yrs of industry experience) Skillsets Details / Explaining the Skillsets and Defining BAU Experience PC Hardware Deep knowledge of working with Thin Clients, Imaging, Physical issues, A/V connectivity Software Critical High Touch, Program Trading, Smart Order Routers and Algorithmic trading platforms software including Bloomberg, Factset, Broadridge, iPreo, Omgeo, Fedtrade, Loanet, DTCC, etc. Workstation-class OS support (Win10) and related PC software. Active Directory Domain, OU's, Resource / Security Groups, User Mgt, User/Computer groups TCP/IP VLANs, static/non-static, Firewall, , Proxy, Command Prompt commands SCCM Deployments vs Computer Mgt, App volumes (good to have), end user software center Thin/Zero Clients HPDM Imaging, Creating sequences, Imaging: Ghost, PXE boot, VMware VDI VSphere, VMware, upgrade/downgrade, protocols, troubleshooting, Infra Mobile Device (MDM) Troubleshooting (IOS, Android OS). Knowledge of Admin tools MDM. InTune Ticket System ITIL tools: Change Mgt, Prob Mgt, INC Mgt, Knowledgeshare articles, SNow Documentation Training, Creating documents Asset Management SNow, Computrace remote mgt, Asset tags User Support Hours of work, scheduling, prior team roles Communication Skill Create and review technical documentation. Mature business writing skills About Mizuho Americas Mizuho Americas is a leading financial institution comprising several legal entities, which together offer clients corporate and investment banking, financing, securities, treasury services, asset management, research and more. With professionals in offices throughout the US, Canada, Mexico, Brazil and Chile, Mizuho's operations in the Americas connect a broad client base of major corporations, financial institutions and public sector groups to local markets and a vast global network. Learn more at mizuhoamericas.com. Mizuho Americas is an integral part of the Japan-based Mizuho Financial Group, Inc. (NYSE: MFG). Mizuho Financial Group is one of the largest financial institutions in the world, offering comprehensive financial and strategic services including private banking and venture capital through its subsidiaries. The group has over 900 offices and 60,000 employees worldwide in nearly 40 countries throughout the Americas, EMEA, and Asia. As of December 31, 2018, its total assets were $1.8 trillion. The expected base salary ranges from $77k-$130k. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. #LI-onsite Other requirements Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process. Company Overview Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com. Mizuho Americas offers a competitive total rewards package. We are an EEO/AA Employer - M/F/Disability/Veteran. We participate in the E-Verify program. We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law. #LI-MIZUHO

Posted 4 days ago

Direct Support Professional (Caregiver) - Full Time Or Part Time - 3Rd Shift - Baldwin-logo
Direct Support Professional (Caregiver) - Full Time Or Part Time - 3Rd Shift - Baldwin
Aurora ServicesBaldwin, WI
Your New Beginning Starts Here! Wage:$17/hr. $1.50/hr shift differential for weekend hours FLEXIBLE HOURS Call for details 715-835-9202! Paid Training, no experience necessary for Caregivers We're more than a human services agency-we're partners in transformation, walking alongside you on the journey to a fuller, richer life. We are seeking passionate and committed individuals to work in our residential group homes supporting adults with cognitive and mental health disabilities live fuller, happier, and to empower independence. For over 35 years, Aurora has been a leader in providing customized services that support individuals with disabilities, chronic mental illness, and traumatic brain injuries in residential settings. We value employees that are passionate about making people smile every day by empowering them to live as independently as possible. Duties/Responsibilities: Seek out opportunities for community/social integration Help consumers plan and prepare their choices of fun events and outings Assisting with self care- dressing, bathing or showering, brushing teeth, toileting, shaving Medication Administration Meal Preparation/Planning Transportation of consumers Follow individual service plans Other duties as assigned Essential Functions/Requirements: 18 years of age Acceptable Background Character Verification Valid drivers license and acceptable driving record for consumer transport Ability to lift up to 50 lbs. Must be able to twist, turn, squat, bend, reach, pull, push from high/low position, raise arms above shoulder, walk, sit (chair and floor), climb stairs, and use hands and fingers Communicate basic English Basic reading, writing, and internet navigation skills Experience with adults with disabilities Benefits: Option to get paid before payday Flexible scheduling around availability, and every other weekend off Opportunities for advancement in a growing, hire-from-within company Shift differential on weekends Employee discount - Verizon and Dell Health Insurance Life Insurance Dental Insurance Vacation/Personal Hours Employee Stock Ownership 401-K Employee Achievement Program Longevity Bonus for Part Time or Full Time Employees Casual dress (no uniforms), fun work atmosphere And more If you are looking to make a difference, join the Aurora team! Aurora Community Services is proud to be an Employee Owned Company! An EOE/AA Employer #JobListings #Baldwin #MentalHealthAwareness #NewBeginning #PersonalCare #hiringnow #hiring #joinourteam #careers #jobs #jobsearch #programassistant #Caregiver #Caretaker #DirectCareStaff #PersonalCareWorker #DirectSupportProfessional #ResidentialCareProvider #DayStaff #NowHiring #InHomeCare #AdultCare #Aide #Caregiver

Posted 30+ days ago

Direct Support Professional Part-Time-logo
Direct Support Professional Part-Time
Challenge UnlimitedBelleville, IL
Who We Are: At Challenge Unlimited, our vision is to become a national leader in providing employment services to people with disabilities that empower them to reach their full potential. We intentionally provide opportunities for individuals with disabilities which will assist them to live, work, and participate in the community. Challenge Unlimited is driven by its core values: community, helpfulness, abilities, leadership, learning, ethics, innovation, growth, and effective outcomes. It is these values that have powered Challenge Unlimited to its success and has helped over 600 disabled individuals find meaningful work across all of our locations. Position Summary: We're seeking someone who is wanting to make a difference in someone's life as a Direct Support Professional (DSP) at Residential Options in Belleville, IL. Individuals with intellectual and developmental disabilities need people in their lives who provide them with assistance and instruction on completing tasks most people take for granted. The people who provide this help and training are called Direct Support Professionals, or DSPs. At Residential Options, our DSPs work in residential settings helping our clients learn new skills, reach life goals, and turn houses into homes. No experience! No Problem! We provide all the PAID training needed to provide the best care. Shift: Part-Time, 3:00pm - 11:00pm Salary:$19.00 per hour Location: Belleville/Fairview Job Duties: Train, supervise, and assist Residents on completing Activity of Daily Living (ADL) skills. Assist Residents by completing cleaning, laundry, cooking, and administering proper dose and timing of medications to Residents. Assist Residents with bathing, hygiene, and toileting when a Resident is not capable of completing independently. Perform tasks necessary to maintain a safe living and working environment (i.e. cleaning, shoveling walks, etc.) Provide active treatment services as outlined in each Resident's plan, and as assigned by the Residential Site Manager (RSM). Ensure adherence to daily activity schedules. Daily document services provided, progress, behaviors, and incidents in the Resident files. Comply with MRO billing procedures as indicated in Resident's plan. Communicate individual Resident concerns and needs to the RSM. Participate in staffing meetings as requested by the RSM. Communicate safety concerns to RSM. Requirements: High School Diploma or G.E.D. Pass a criminal/ child abuse & neglect background check. Motor Vehicle background check. Experience with people with developmental disabilities (DD) or mental illness (MI) is helpful but not required. Must be at least 21 years of age and have a valid driver's license. CPR, 1st Aid, Crisis Prevention Institute (CPI) and DSP training provided by the company must be successfully completed within the first 4 months and annually thereafter to be certified and maintain position. Able to use a computer. Must pass state required CASAS 8th grade literacy assessment prior to employment. Benefits: Paid Time Off Short Term & Long-Term Disability All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Posted 30+ days ago

Personal Assistant (Direct Support Professional)-logo
Personal Assistant (Direct Support Professional)
Youth Consultation ServicesBridgewater, NJ
Dedicated. Compassionate. Inspiring. Rewarding. These are just some of the words to describe what it's like working at YCS. YCS employees are devoted professionals who have a passion for helping children, adolescents and adults. Do you share the same qualities? Sawtelle Pearl Program in Bridgewater, NJ provides residential care for adults with intellectual and/or developmental disabilities in a group home setting. The program is currently hiring for a Personal Assistant. Personal Assistants are expected to have a unique sensitivity to recognize and appropriately respond to clients who may have evidenced difficulties. Provide quality daily care (personal hygiene, housekeeping, meal preparation, and other related tasks) to ensure the health and safety of clients in the residence and community. Duties and Responsibilities Include: Assist clients in meeting their individual goals and objectives as defined in their Individual Habilitation Plan. Dependent on client's IHP, teach/support the client with the following: bath, toilet, change adult absorbent underwear and linens, grooming and dressing, and self-administration of medication. Demonstrate a basic understanding of medications, purpose and side effects. Demonstrate proper body mechanics and mobility transfer technique to prevent injuries. De-escalate potential crisis situations and if necessary be prepared to control client physically. Keep accurate and timely records. Job Requirements: High school degree or equivalent Valid driver's license Experience working with developmental disabilities preferred YCS provides a competitive compensation package. Benefits for full-time employees include: Medical, Dental, and Vision Paid time off Life insurance / disability benefits/ health and wellness programs 403 (B) savings and investment plans Potential public service loan forgiveness Shifts Available Full-time, Part-time, and on-call

Posted 30+ days ago

Support Lead Part Time-logo
Support Lead Part Time
Five Below, Inc.Kenosha, WI
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 2 days ago

User Support Specialist-logo
User Support Specialist
Contact Government ServicesLincoln, NE
User Support Specialist Employment Type:Full-Time, Mid Entry Level /p> Department: IT As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Assist users with various IT-related troubles Install and maintain USAO hardware and software Physically move IT equipment Administer user accounts Monitor and diagnose IT systems Actively use trouble tickets to follow issues Training district users Tracking IT equipment Qualifications: Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. Certain applications may require certification by the software provider. Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Ideally, you will also have: Prior experience in automated litigation support preferred. Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems. Excellent oral and written communication skills required. Pleasant telephone manners are important. Undergraduate degree valued. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $59,084.48 - $75,965.76 a year

Posted 30+ days ago

Seasonal Property Operations Support-logo
Seasonal Property Operations Support
The Scion GroupTempe, AZ
The Scion Group seeks full-time and part-time temporary staff to support our apartment turnover period, lasting between 4-8-weeks. As temporary assistance for property Turnover, you will help us to provide a seamless move-out and move-in experience for our residents. Responsibilities: Performs miscellaneous maintenance duties as assigned by the manager including but not limited to painting, minor drywall repairs, replacing batteries, light bulbs, blinds and doors, caulking, power washing, trash removal and furniture removal/install. Participates in apartment inspections and assist in documentation of overall unit condition. Performs light housekeeping duties. Helps to keep grounds clean and free of debris and trash. May also perform general administrative assistance including but not limited to opening, closing and maintaining the office, clubhouse and amenities, maintaining office organization and file structure, logging and retrieving customer packages. Qualifications: All-in attitude and an eagerness to help in a variety of capacities! Good communication skills and a strong customer service mindset. Willing and able to lift and move equipment, trash bags, and other miscellaneous items both indoors and outdoors. Frequent physical movement is expected. Must be 18 years of age or older by date of start. Working Environment and Physical Demands: Extensive mobility including the ability to lift 100 lbs. as necessary, as well as ability to kneel, crouch, crawl and climb to reach items in need of repair Must be able to stand for long periods of time (8 hours or more per day) to perform the following physical activities: bending, climbing step ladders, lifting, carrying, grasping, gripping, turning, reaching above shoulders, pushing and pulling, climbing stairs; stooping and squat kneel. The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Posted 30+ days ago

Senior Customer Support Specialist-logo
Senior Customer Support Specialist
Spring HealthNew York City, NY
As a Senior Customer Support Specialist, you will be a crucial part of our team, providing first-line support to our customers. You will ensure a seamless support experience, helping our customers navigate their needs with efficiency and empathy. This role involves directly addressing technical, product, account, and billing inquiries and creating efficiencies to help scale our Customer Support Model. Reporting to the Senior Manager, Customer Success, this is a full time, remote position with occasional travel required. What you will do: Resolve inquiries and escalations related to all aspects of Spring Health's customer lifecycle, including functionality, member experience, implementation, billing, account changes, technical support, and feedback. Develop and implement efficiencies within the support model, such as setting up macros in ZenDesk. Build and maintain a comprehensive customer knowledge base to facilitate self-service and reduce dependency on direct support. Work closely with other departments to resolve complex issues and answer customer questions, ensuring cohesive and comprehensive support solutions. Monitor and ensure quick responses to customer inquiries within the agreed-upon service level agreements to maintain high customer satisfaction. Document standard operating procedures (SOPs) for all support tasks and processes. Train and onboard future support specialists to ensure consistency and quality in customer support. Actively collect and analyze customer feedback continuously to enhance tools and processes. Collaborate with other teams to improve the overall customer experience. Proactively identify opportunities to enhance the customer experience through support and mitigate churn risks. Leverage technology and automation to streamline processes and optimize customer interactions. What success looks like: Ticket Resolution Time: 100% First response within 24 hours and 95% full resolution adherence to internal SLAs by request type. Customer Satisfaction (CSAT) Score: Maintain a CSAT of 90% or higher on support interactions Documentation Quality & Knowledge Base Contributions: Regularly contribute to internal/external documentation (e.g., 4-6 macro updates or articles per quarter). Escalation Rate: Maintain an escalation rate below 5% of total tickets. Process Improvement Initiatives: Lead or contribute to at least 1 process improvement or tool optimization per quarter. What you'll bring: 5+ years experience in Customer Support, Customer Success, Account Management, Relationship Management, preferably in a technology or health-related industry Strong technical acumen with the ability to quickly learn and master new software Excellent communication skills, capable of handling complex customer inquiries and providing clear, effective solutions Demonstrated ability to work collaboratively with cross-functional teams Deeply cares about customer interactions, the voice of the customer and understands how customers can elevate the brand Results and data-driven mentality, with a bias for speed and action Thrives in the ever-changing world of a fast-growing company What we'd love to see: You have worked in the HR Benefits or Healthcare space and have worked closely with HR and Benefits leaders Proven track record of creating and implementing support processes that scale Experience with ZenDesk or similar customer support software. Knowledge of building and maintaining customer self-service tools and resources. You have a demonstrated passion for, and understanding of, mental illness and broader U.S. healthcare system The target base salary range for this position is $86,000 - $106,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes.

Posted 30+ days ago

Direct Support Professional-logo
Direct Support Professional
Independent Case ManagementFort Smith, AR
Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance Work Schedule Shifts Vary

Posted 2 days ago

Direct Support Professional (Dspii) - Lead -Milaca-logo
Direct Support Professional (Dspii) - Lead -Milaca
Volunteers Of America - Minnesota & WisconsinMilaca, MN
Come join our life-changing team building hope, resilience, and well-being as a DSP Lead! Location:Milaca Compensation: $17.25/hour 2 Positions Available! Schedules: 40 hr/wk: Tu-F & every other Sa/Su 7a-3p 40 hr/wk: M & Th 2p-9p; Tu & W 4p-10p; & every other Sa/Su 8a-10p Responsible for the supervision and support of persons with developmental and/or mental disabilities in a group home setting and acts as an informal leader on the team. Essential Duties and Responsibilities: Promotes and assists in the development of a safe, wholesome, orderly, and therapeutic living environment for the residents. Provides and participates in recreational, educational, and social activities that meet resident's physical, intellectual, and social needs. Provides life skills training. Drives residents to activities in the organization's van as needed. Provides medication administration to program participants. Assists with menu planning, and grocery shopping. Assists with staff scheduling. Assists with everyday household needs. Observes, reports, and documents resident behaviors and actions. Effectively and professionally communicates with all members of the treatment team, program participant families, and other outside professionals. Participate and moderate program group meetings. Provide a healthy and appropriate model for residents to emulate. Assures proper medical care is provided as needed by residents. Assists with medical appointments. Assists with staff training. Respond appropriately, as prescribed by program, to crisis situations as they occur. Understand and apply principles, as determined by program, of behavior management. Know, understand, and follow program and organizational policies, rules and procedures Display proficiency working with staff and residents of different cultural and/or gender backgrounds. Assures program participant privacy is maintained by being knowledgeable and following HIPAA privacy and security regulations. Covering direct care shifts as needed for essential coverage which may result in possible overtime. Must be able to work regularly scheduled working hours, typically evenings and weekends. Other duties as assigned. Job Highlights: Medical, Dental & Vision Insurance 403(b) Retirement Plan HSA & FSA Programs Employer Paid Life Insurance, Short-Term/Long-Term Disability Quality training, continuing career education and leadership programs Paid Time Off (Vacation, Holiday & Sick Days) Education/Experience: High School diploma or GED with 3 or more full time years of related work experience (6,000 hours) Or any diploma related to Human Services with 2 or more full time years of related work experience (4,000 hours) Or an AA or BA related to Human Services with 1 or more full time years of related work experience (2,000 hours) Or a minimum of 6 months or more of exemplary performance as a VOA DSP Other Requirements: Ability to communicate effectively, both orally and in writing. Ability to work with a diverse population of individuals by using tact, diplomacy, and flexibility. Utilize basic reasoning skills including analytical, creative problem solving, decision making, independent judgment, and negotiating/mediating. Basic medical care experience. Crisis intervention techniques. Valid driver's license with a good driving record. At all times dress in a manner that is functional, clean, and appropriate. The Disability Services division is dedicated to promoting self-sufficiency, independence and active community engagement for individuals with developmental disabilities of any age. Support services may be provided in the consumer's home, in their local community, or in a residential setting. Volunteers of America Minnesota and Wisconsin is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity and hope.

Posted 30+ days ago

Direct Support Professional - Floater (Mon: 7Am-8Pm; Tues, Wed: 8Am-8Pm)-logo
Direct Support Professional - Floater (Mon: 7Am-8Pm; Tues, Wed: 8Am-8Pm)
ChimesBaltimore, MD
Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - is delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. Set Pay Rate: $20.25 per hour Core Responsibilities (Applicable to All DSP Roles) Provide direct support and supervision to individuals to ensure safety, engagement, and well-being. Assist individuals with personal care tasks, including hygiene, dressing, mobility, and meal preparation. Implement and follow individualized care plans, supporting each person's goals and skill development. Administer medications accurately and in compliance with agency policies and regulations. Ensure a safe, clean, and organized environment, adhering to health and safety protocols. Utilize approved behavior intervention techniques to assist individuals in emotional and behavioral regulation. Maintain accurate documentation of daily activities, progress, incidents, and other required reports. Foster community integration by facilitating participation in activities, events, and social interactions. Maintain open communication with supervisors, team members, and external service providers. Attend required training, staff meetings, and professional development sessions to stay informed and compliant with agency expectations. Work a flexible schedule, including evenings, weekends, and holidays, as needed. Treat all individuals with dignity, respect, and kindness. Role-Specific Responsibilities Day Program DSP Engage individuals in structured activities that promote learning, socialization, and skill development. Monitor and support individuals throughout the day, ensuring active participation in program activities. Transport individuals to and from program activities and community outings. Collaborate with the day program team to enhance service delivery and improve outcomes. Residential DSP Support individuals in maintaining independent living skills, such as housekeeping, budgeting, and cooking. Assist with grocery shopping, meal planning, and meal preparation based on dietary needs and preferences. Monitor and report any health concerns, ensuring medical appointments are scheduled and attended. Serve as a liaison between individuals, their families, and healthcare providers to ensure continuity of care. Floater DSP Adapt to different home and program environments, providing coverage as needed. Be flexible and responsive to staffing needs, traveling between various locations as assigned. Ensure consistency in care and documentation across different program sites. Remain awake and alert during overnight shifts, conducting scheduled safety checks. Requirements Education: High school diploma or equivalent required; additional coursework or certifications in human services preferred. Certifications: Must obtain and maintain active certifications in: Certified Medication Technician (CMT) CPR/First Aid Mandt (or other crisis intervention training) Experience: Prior experience working with individuals with disabilities is preferred but not required; a strong commitment to person-centered support is essential. Skills: Strong communication, problem-solving, and interpersonal skills. Ability to follow detailed care plans and work both independently and as part of a team. Physical Requirements: Must be able to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks. Other: A valid driver's license and an acceptable driving record as determined by agency policies. Additional Information DSPs are required to participate in ongoing training, professional development, and staff meetings to enhance their skills and knowledge. This role requires patience, empathy, and the ability to support individuals with kindness, dignity, and respect. Work schedules may vary and can include evenings, weekends, and holidays to meet program needs. What's in it for you? Total Rewards Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" Discounts on Verizon mobile service And More! #CMD410

Posted 30+ days ago

Senior Apple Support Engineer/Analyst-logo
Senior Apple Support Engineer/Analyst
MasterCardO'fallon, MO
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Apple Support Engineer/Analyst "Job Overview: Assist and oversee day-to-day support activities for IT services, such as personal computer services or Windows server and Windows client application technologies. Other technology support areas could include Windows client and server operating systems, various core and non-core software applications, messaging/collaboration software's or services and physical device hardware or software installations, upgrades and maintenance activities. Design, lead and support departmental projects. Manage to financial and resource estimates. Provide input on technology directions and process or cost improvement efforts. Major Accountabilities: Lead project and maintenance tasks. Provide status updates to peers and management. Provide Tier-3 PC & WinTel/ Domino/Notes server hardware & software problem resolution services. •Support financial management and cost control support services. Lead or oversee asset control and tracking services. Education: Associate's or Bachelor's Degree with emphasis on information technologies or the equivalent job related experience. Knowledge / Experience: A high level of understanding and broad knowledge of computer technology and problem resolution procedures is required. 3 to 5 years of experience with project management principles and execution is preferred. •Windows client/server software experience or technical certifications preferred. Project management, large project support execution or team leadership experiences preferred. •Any help desk or customer contact skills or experience preferred. Skills/ Abilities: Professionalism and good work ethic skills are required. Customer support and communications skills are required. Ability to compose, direct others on and follow documented processes and procedures is required. Work Conditions: General office environment. Possible shift work. Dress code subject to regional office guidelines." Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges O'Fallon, Missouri: $94,000 - $157,000 USD

Posted 2 weeks ago

Support Staff / Substitute Teacher-logo
Support Staff / Substitute Teacher
The Learning ExperienceBlue Springs, MO
Benefits: 401(k) matching Dental insurance Employee discounts Free uniforms Paid time off Training & development Vision insurance We are seeking a passionate and dedicated Support Staff/ Substitute Teacher to join our team. At The Learning Experience, you can have the opportunity to create a positive and engaging learning environment for children, where "happy happens here" is not just a motto but a way of life. We are looking for someone committed to helping children learn, play, grow, and thrive and providing the tools they need to succeed academically and emotionally. Teachers at The Learning Experience are ambassadors of happiness, creating opportunities every day that reflect our mission to make a difference in the lives of children, their families and communities. Our passionate teachers use a growth mindset to develop young minds and inspire a love of learning. Shifts can vary; we are looking for the following shifts: 8:00-5pm 8:30-5:30pm 9:00- 6pm The right candidate will be flexible, and will be able to sub in all classrooms that serve children from 6weeks to 5 years old. Role Responsibilities: Create a welcoming, engaging classroom space for young children to learn, play and grow Use a growth mindset to develop young minds and inspire a love of learning Implement our proprietary L.E.A.P. Curriculum, working with Infants, Toddlers, and/or Preschool children in a way that is consistent with the unique needs of each child. Create a safe, nurturing environment where children can play and learn. Communicate regularly with parents, sharing their children's latest adventures and achievements through a variety of avenues, including mobile apps and personal discussions. Support your center's success, partnering with center staff and leadership to achieve goals around enrollment and engagement. Build relationships with families and coworkers and create a dynamic environment where play and learning happen seamlessly. Qualifications: At least 6 months of professional childcare experience preferred. High School Diploma/GED required. College ECE coursework highly preferred. Demonstrated knowledge of developmentally appropriate practices Adult and Pediatric First Aid/CPR/AED Certification Required. Must meet state specific guidelines for the role. (Background Check is required) This is an entry-level position. If this sounds like the perfect fit for you, Apply Now to learn more about joining our friendly and supportive team. Benefits: TLE Cares Benefits Package - Because we care about you. Our Center proudly offers TLE Cares, a comprehensive benefits package for all team members. All premiums for TLE Cares are fully paid by our Center's owner, with no cost to our employees. TLE Cares includes: Dental & Vision Insurance Short & Long-term Disability Insurance Life Insurance Employee Assistance Program Lifemart Employee Discount Program There are applicable state licensing requirements for the role.

Posted 3 days ago

Hooters Of America, LLC logo
Hospitality Service Support
Hooters Of America, LLCNewnan, GA
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Job Description

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility.

Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise.

Performing the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu.

Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations fully stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.

Responsibilities

  • Guest Happiness
  • Food & Beverage Quality Assurance
  • Order Accuracy
  • Speed of Service
  • Accurate Food Presentation
  • Friendly & Attentive Customer Service
  • Financial Management
  • Responsible Cash Handling
  • Brand Operating Standards
  • Welcoming, Personal, & Courteous
  • Ensures Proper Sanitation and Food Handling
  • Prepared, in Uniform & Punctual for Shift
  • Cleanliness
  • Other
  • Menu Knowledge
  • Rotation Seating
  • Aware of Events & Specials
  • Sense of Urgency
  • Store Events Spokesperson
  • Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations
  • Facility Maintenance and Cleanliness
  • Ensures Products are Available for FOH Employees
  • Must be 17/18 years of age or older
  • Customer Service Skills
  • Basic Mathematical Computations Skills
  • Ability to Promote Brand Integrity
  • Ability to Maintain Professionalism at All Times
  • Ability to Communicate Clearly
  • Ability to Work Well with Others
  • Ability to Multi-Task within a Fast-Paced Environment
  • Ability to Adapt to Change
  • Menu Knowledge
  • Knowledge of Sanitation and Use of MSDS

All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.

Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.