landing_page-logo
  1. Home
  2. »All Job Categories
  3. »Healthcare Support Jobs

Auto-apply to these healthcare support jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

Nominal logo
NominalNew York, NY
About Nominal Nominal is building the software infrastructure that powers the world's most advanced hardware systems - from spacecraft and autonomous vehicles to next-generation industrial machines. Our platform ingests high-rate telemetry, validates complex autonomy software in real time, and helps engineering teams iterate faster without sacrificing safety or precision. We're a fast-moving team of engineers and operators who own problems end-to-end, work across disciplines, and thrive on solving challenges at the intersection of hardware and software. As a dual-use platform, we're serving top-tier commercial and defense customers, including the U.S. Navy, United States Air Force, Shield AI, and Anduril. We're backed by top-tier investors - Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed Ventures - who share our mission to accelerate innovation in mission-critical systems. Our team brings experience from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies, united by a common goal: enabling hardware engineers to push the boundaries of advanced technology with speed, safety, and precision. We're looking for a Product Support Engineer who thrives at the intersection of software and customer experience. In this role, you'll be the front line of technical support-resolving complex issues, guiding users through product usage, and ensuring a world-class customer experience. You'll work closely with Engineering, Product, and Go-To-Market teams to help customers succeed with our software while translating real-world feedback into product improvement opportunities. About the Role Own the Queue: You'll take charge of the support ticket queue - triaging, prioritizing, and resolving technical issues with speed and precision. Be the Front Line: Work directly with our customers to troubleshoot bugs, answer usage questions, and ensure seamless product adoption. Bridge the Gap: Collaborate closely with engineering and product teams to untangle complex issues and drive root-cause resolutions. Document & Share: Build and maintain clear, actionable technical documentation to answer recurring questions and cover nuanced edge cases. Spot Patterns, Drive Change: You'll surface trends in customer feedback and advocate for improvements in product usability and documentation. Keep Calm in Chaos: When incidents arise, you'll jump in to assess root causes and clearly communicate updates with both internal teams and customers. We're Looking for Someone With Technical Fluency: You're proficient in at least one production-grade backend language like Java, Go, or Rust - and you know your way around real-world systems. Database Know-How: You've worked with relational databases (Postgres, MySQL, AWS RDS), ClickHouse, or other columnar stores - and you're familiar with formats like Parquet. Support Experience: You've managed a support ticket queue and have experience responding directly to customers. You know how to keep users unblocked and happy. Live Debugging Skills: You're comfortable diving into logs, chasing down bugs, and working in real-time with technical end users. Cross-Functional Collaborator: You work well with engineering, product, and support teams to close the loop and push issues to resolution. Strong Communicator: Whether it's written documentation or real-time conversations, you're clear, concise, and confident in your communication. Hardware-Informed: Experience in hardware development or supporting software in testing, measurement, or validation environments. Tool-Savvy: Familiarity with tools and formats common in technical testing environments - think LabVIEW, MATLAB, MCAP, or HDF5. Data Engineering Proficiency: Expertise in SQL, Python, Pandas, Influx, Grafana. Familiarity with Spark, Arrow, Kafka, Beam, and Flink. Benefits/Perks 100% coverage of medical, dental, and vision insurance ️ Unlimited PTO and sick leave ️ Free lunch, snacks, and coffee Professional Development Stipend ️ Annual company retreat $140,000 - $170,000 a year This job description is written to capture a range of experience levels from 2 years to 15+ years, which is why you'll see a wide band listed. Your actual base salary will be determined on a case-by-case basis and may vary based on a range of considerations, including job-related knowledge and skills, education, prior experience, and other business needs. The listed salary range represents an estimate for base compensation only. Base salary is just one part of the total rewards package. Eligible employees may also receive highly competitive equity grants in the form of stock options, allowing you to share in the company's long-term success. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. ITAR Requirements To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

Posted 2 weeks ago

Youth Advocate Program Inc logo
Youth Advocate Program IncLebanon, PA
Status: Part-Time Hourly FLSA classification: Non-Exempt Summary of Position: Hourly, Part-Time position providing direct face to face service to adults with developmental disabilities throughout Lebanon County. Services provided in the home and community settings to protect the health and welfare to assist individual in acquiring, maintaining and improving self-help, domestic, socialization and adaptive skills. Availability: Flexible schedule, up to 40 hours a week; non-traditional hours with evenings and Qualifications/Requirements: Master's degree in human services (Psychology, Special Education, Counseling, Social Work, Education, or Gerontology) or a Bachelor's Degree and work under the supervision of an individual with a Master's Degree in Human Services (or related field) or Level 2 - Master's degree in human services (Psychology, Special Education, Counseling, Social Work, Education, or Gerontology) or be a licensed psychiatrist, psychologist, processional counselor, social worker, or hold a behavior specialist license. At least 6 months of experience working with adolescents and adults with developmental disabilities and Autism. Strong Interpersonal and communication skills Ability to physically assist individuals if needed. CPR/FA Certification is a plus. Bilingual/Spanish Speaking is a plus. Reliable transportation, valid driver's license, and current auto insurance coverage Benefits Available: Voluntary Dental Voluntary Vision UNUM Supplemental Benefits 403(b) Retirement Savings Plan. Employee Assistance Program (YAP) Pet Insurance Direct Deposit Weekly Pay Flexible Schedule Youth Advocate Programs, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics. #pajobs

Posted 30+ days ago

A logo
ArineSan Francisco, CA
The Role: Are you passionate about improving patients' lives? Join our Clinical Care team at Arine! As a valued team member, you will utilize Arine's software platform to optimize patient outcomes, enhance patient care, and efficiently deliver our clinical services. Under the supervision of a Pharmacist Team Lead and Arine's Head of Operations, you will be responsible for making outbound calls to patients, providers, and pharmacies to intervene in patient cases identified by Arine's platform using risk stratification algorithms. These calls may involve obtaining and recording health and contact information, scheduling appointments, resolving medication-related issues, and performing patient engagement activities. In addition to patient interactions, you will be responsible for answering inbound customer support requests and other assigned duties. Collaboration with Arine's Clinical Pharmacists and Product team will be essential to optimize operational processes and provide input on product development as proxy for Arine's patients and external providers. All members of the Clinical Care team are expected to communicate effectively, maintain a cooperative working relationship with clients and colleagues, be respectful and accept constructive feedback professionally, and continuously learn new skills to deliver quality customer service and patient care. What You'll be Doing: Engaging patients over the phone to deliver Arine's services on behalf of their health plan, including explaining clinical programs and benefits Identifying potential medication-related and health-related issues and escalating them to the pharmacist Obtaining provider contact information to facilitate the delivery of clinical interventions Obtaining patient information required for clinical interventions Answering phone calls from patients, providers, and pharmacies and responding to inquiries professionally Accurate record keeping in Arine's software platform Participating in process improvement meetings and team meetings to optimize workflows Following up with hospitals, clinics, pharmacies, and patients to resolve clinical issues and concerns Preparing and mailing patient educational materials and other necessary items as needed Scheduling patients for telephonic or videoconference appointments with clinical pharmacists Assisting with obtaining referrals and authorizations Undertaking other assigned projects Who You Are and What You Bring: A Bachelor's degree in Health Sciences or a related field or a healthcare background with certification (e.g., Pharmacy Technician, Certified Medical Assistant - NCMA/RMA/CMA, Behavioral Health Technician) Ability to prioritize effectively and work in a fast-paced environment Knowledge of basic medical terminology and medication names (brand and generic) Excellent written and oral communication skills Strong computer skills, including proficiency in the Microsoft 365 and Google Workspace A team player mindset with the ability to work independently Ability to work 40 hours/week (Monday-Saturday up to 7PM Pacific Time) Nice-to-Haves: Experience with other electronic medical records Experience in an ambulatory care setting, including taking medication histories Experience working in a busy healthcare environment Bilingual fluency in both English and Spanish Remote Work Requirements: An established private work area that ensures information privacy A stable high-speed internet connection for telephonic and/or remote work This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings Perks: Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs. This position is temp-to-hire for a minimum of 3 months, with the possibility of extension or conversion to a permanent role based on performance and business needs. Throughout the temporary period, you will receive full benefits starting from day one. The posted range represents the expected hourly rate for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The hourly pay rate for this position is: $17-22/hour.

Posted 30+ days ago

Living Spaces Furniture logo
Living Spaces FurnitureLa Mirada, CA
Position Summary The Sales Support Manager plays a vital role in developing store teams in Foundational Excellence, focusing on standard work, talent management, and operational execution. This position drives revenue growth and maintains high guest satisfaction through comprehensive onboarding and effective training. Key responsibilities include leading store training and onboarding of new team members, managing store profitability, and overseeing Café and Kids Spaces operations. The manager analyzes financial performance to identify cost reduction opportunities, ensures compliance with health standards in the café, and maintains safety and enjoyment in Kids Spaces through activity supervision and cleanliness. Position Description Essential Duties and Responsibilities include the following. Other duties may be assigned. Manage team member training and onboarding to ensure the effective implementation of onboarding programs. This includes regularly reviewing onboarding processes, tracking training progress, and maintaining up-to-date certification requirements to foster a smooth transition for new hires. Support and mentor the training and onboarding coordinator to improve team member engagement and retention. Collaborate on training material development, facilitate feedback sessions, and implement strategies to ensure a positive onboarding experience, helping new team members feel valued and prepared for success. Manage budgets and track financial performance to optimize costs and drive revenue growth. Work with store leadership to align financial objectives with business initiatives and implement strategies to achieve or surpass financial targets. Create and maintain the retail store schedule to ensure optimal staffing levels that meet business needs. Analyze sales forecasts and peak periods to maximize productivity while managing personnel expenses effectively. Minimize retail store risks by addressing errors in order processing and implementing effective training programs. Validate the execution of company procedures to minimize errors and enhance team member proficiency, ensuring compliance with policies and improving operational accuracy. Maintain optimal store staffing levels by recruiting candidates, conducting interviews, and completing the hiring process efficiently. Ensure that all hiring practices align with company standards to build a skilled and effective team. Ensure high levels of guest satisfaction by effectively addressing concerns and resolving issues for escalated guests. Train team members in proper de-escalation techniques to enhance service quality, build positive relationships, and foster guest loyalty. Safeguard store profitability by influencing management and peers to adhere to established protocols. Conduct accountability conversations as necessary to ensure compliance and promote a culture of responsibility that supports financial goals. Conduct regular audits of store processes to minimize losses and identify areas for improvement. Collaborate with the corporate retail and asset protection teams to address complex scenarios, implementing solutions that enhance security and operational efficiency. Oversee the daily operations of the store cash office, ensuring accurate cash handling and record-keeping. Collaborate with corporate accounting as needed to address financial discrepancies and maintain compliance with company policies and procedures. Oversee Café operations by ensuring adequate staffing levels and providing comprehensive training to team members on food safety and hygiene requirements. Monitor compliance with health standards to maintain a safe and efficient environment for both staff and customers. Oversee the operations of Kid's Spaces to ensure children's safety and compliance with all policies. Monitor team members to ensure adherence to safety protocols, and maintain a consistent check-in and check-out process to provide a secure and enjoyable environment for families. Foster team member development to build a strong talent bench for the organization's growth. Conduct regular check-ins, one-on-one meetings, and performance management sessions to provide feedback, support career advancement, and ensure team members have the skills necessary for future success. Oversee store sales and operations to ensure every guest is engaged and receives excellent customer service. Implement strategies to enhance the customer experience, train staff on best practices, and monitor service standards to drive sales and build guest loyalty. Cultivate a positive store culture by acting as a servant leader, prioritizing the experiences of both guests and team members. Implement initiatives that boost morale and engagement while meeting business goals, creating an environment where everyone feels valued. Qualifications Education/Experience: Bachelor's degree (B. A. or B. S.) or equivalent from four-year college in business, design, retail management, sales, merchandising, or related field preferred. 5 years experience in direct customer interactive environment required; high volume. 3 years of management experience required. Equivalent combination of education and experience will be considered. Computer Skills: To perform this job successfully, an individual must be proficient in Microsoft Office including Word, Excel, and PowerPoint. Position Hiring Range The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to: applicant's education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this pay range at any time. Pay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets. Compensation: $74,000.00 - $98,800.00 Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's. Benefits Include: Medical Dental Vision 401(k) (full and part time eligible) Vacation Sick Time Flex Spending Account Employee Assistance Program For more details, please visit our website at: Careers (livingspaces.com) Equal Opportunity Employer It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. E-Verify Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. Applicant Privacy

Posted 3 weeks ago

A logo
Aramark Corp.Philadelphia, PA
Job Description The Marketing & Sales Support Coordinator plays a key role in bridging our marketing and sales efforts to drive brand presence and business growth. This position is responsible for creating, scheduling, and managing social media and digital content that strengthens engagement with our audiences, while also supporting inside sales functions such as lead management, CRM updates, and outreach coordination. The ideal candidate is detail-oriented, creative, and proactive, comfortable working across platforms, analyzing performance, and ensuring seamless collaboration between marketing and sales teams. This role is a Part-Time Temporary position. Job Responsibilities Social Media & Content Assist with creating, scheduling, and publishing content across platforms (e.g., LinkedIn, Facebook, Instagram) Monitor and engage with followers, responding to comments and messages in a timely and brand-aligned manner Track trends, hashtags, and platform updates to keep our content relevant and engaging Support social media campaigns and promotions Help analyze content performance and compile weekly/monthly reports Research competitors and industry best practices Organize and maintain a content calendar Inside Sales Support Manage inbound leads from digital channels, ensuring timely follow-up and accurate data entry Assist in qualifying leads and routing them to appropriate sales team members Maintain CRM records and update contact information, lead status, and engagement notes Support email outreach campaigns and follow-up communications Help prepare sales materials and presentations for prospects Collaborate with sales and marketing teams to align messaging and campaign goals Qualifications Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field Familiarity with major social platforms and basic content creation tools (e.g., Canva, CapCut, Adobe Express) Strong writing skills and an eye for visuals Interest in sales, customer engagement, and digital marketing Organized, proactive, and detail-oriented with strong communication skills Comfortable using CRM tools (e.g., HubSpot, Salesforce) or willing to learn Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Philadelphia

Posted 1 week ago

Washington Gas logo
Washington GasSpringfield, VA
Job Description WGL - Contractor Support Associate II Washington Gas has an immediate opening for a Contractor Support Associate II to serve as a liaison between Contractor Services and contractors for Washington Gas with respect to customer issues, invoice reconciliation, validation for meter sets, meter relocation, and meter compliance tasks resulting from customer or construction generated requests. You Will: Serves as liaison with Operations, Construction, Sales, Customer Services, and Corporate Relations management teams to effectively communicate the status of projects to various internal and external audiences. Serves as the primary contact for incoming email inquiries in the contractor services inbox regarding new business meter sets. Responds to meter set inquiries and updates the customer regarding status of meter installations. Coordinates meter sets with contractors and builders (external customers) including the establishment of customers' accounts as needed. Reviews and reconciles monthly appointment attainment metrics directly with contractor per service level agreements. Reviews and reports monthly MOS data regarding corporate scorecard. Identifies, recommends, and implements improvements and updates to customer requested work processes/solutions to optimize workflow and efficiency. Assists with onboarding new employees and trains on all facets related to meter set creation, invoicing and accruals. Validates contractor's billing, as well as holds the contractor accountable for results based upon contractual agreements and established performance standards. Uses Washington Gas (WG) systems of records (SAP, EPRO, ARM, Power BI) to document work, generate reports, and otherwise complete assignments. You Must Have: High School Diploma or G.E.D. is required. Two (2) to Four (4) years of experience is required. A working knowledge of construction or utility operations preferred. Proven ability to use computer software and applications, including Microsoft Office, to share, retrieve, research and present business information logically and concisely verbally and in writing. Demonstrated ability to establish rapport and effective working relationships with business partners, supervisors and peers and to resolve customer issues to the mutual benefit of the Company and the customer. Experience with revising budget reports preferred. Demonstrated knowledge of invoice processing or accounting functions preferred. . We offer a competitive salary range of $53,000 to $73,250 per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off. The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply Why work at AltaGas? AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provide affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions - from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world. We deliver clean and affordable natural gas to approximately 1.7 million customers' homes and businesses through regulated natural gas distribution utilities across four jurisdictions in the United States and two regulated natural gas storage utilities in the United States. Learn more about our team, vision, and strategy. To learn more about our mission: https://youtu.be/k1mrKDdsYW8?si=y1k3NOyHxgf4emdL For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law. For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role. U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.

Posted 1 week ago

Les Schwab logo
Les SchwabCovington, WA
Job Description: Sales & Administration (Clerical & Sales Support) The Sales & Administration position is responsible for performing Administration duties related to store accounting and operations, assisting in the sales of tires and wheels to customers, providing excellent customer service and completing work according to company policies, procedures, and the Code of Conduct. Primary Responsibilities: Greeting customers; discussing customer needs and answering questions related to merchandise, vehicle repairs, and other issues; providing product and service quotes and referring customers to other qualified employees as necessary. Assists in store accounting and bookkeeping procedures; assists in the administration of Les Schwab credit program; assists with store inventory; and picking up merchandise and parts as required. Provides excellent customer service; promotes store sales; asks questions to identify customer wants and needs; refers customers to other qualified employees as necessary. Experience: Les Schwab offers opportunities for a variety of skills, with on-the job training. Qualifications: Excellent customer service skills and the ability to work in a rapid pace environment; occasional lifting up to 20 pounds; continuous standing and walking. Valid driver's license preferred. Pay and Benefits: $16.50 - $28.00 For full time positions after eligibility criteria are met, benefits include: Quarterly Bonus Medical, dental, vision, and life insurance Company-funded retirement plan Paid time off Short- and long-term disability Employee discount Tuition Assistance Benefits are subject to change at any time and governed by plan documents and Company policy. Higher minimum wage applies in applicable locations.

Posted 30+ days ago

A logo
ALL Crane Service, LLCIndependence, OH
Corporate IT Support ALL Erection & Crane Rental Corp. Independence, OH - 44131 Position Summary: The ALL Family of Companies is seeking an experienced on-site Corporate IT Support professional to take responsibility for providing technical assistance to computer system users. The position involves communicating, monitoring and resolving user support requests either on-site or remotely. This role relies on experience and judgment to accomplish goals and service client requests in a timely fashion. This is a full-time, exempt position with comprehensive benefits in a casual business environment. Essential Functions: Respond to user support requests submitted through ticketing system, email or phone within expected response times. Setup, install, maintain, manage and repair, server and desktop hardware, network equipment, mobile devices, printers and peripherals. Create and manage user accounts and permissions within Active Directory. Install and update company approved software and operating systems Provide end user support and best practice use of Windows 11, IOS, Office 365 and other business applications. Provide entry level cybersecurity support, guidance and training. Build and foster relationships with internal employees, vendors and team members. Other duties as assigned. Skills and Experience Requirements: Two plus years of related work experience. Knowledge of computer hardware and networking support. Experience with using and supporting Microsoft Operating Systems, Office 365 Applications, Active Directory and business applications. Excellent interpersonal and customer relations skills. Benefits: Competitive salary. Paid Time Off and Holidays. Comprehensive Benefits Plans (Medical, Dental, Life, Vision, and Disability Insurance). 401(k) retirement plan with company match. ALL Family of Companies The ALL Family of Companies and its affiliated branches are Equal Opportunity Employers with competitive wage and benefits packages in a drug-free environment. The ALL Family of Companies is the largest privately-owned crane rental and sales enterprise in North America, with 29 strategically located branches operating under the ALL, Central, Dawes, and Jeffers names - including specialized divisions for aerial lifts, boom trucks (ALT Sales), and parts. Since 1964, the ALL Family has been a leader in the lift industry - with market strengths that include commercial construction, roads & bridges, power generation, plants & processing, facility maintenance, and more. We're ALL you need The ALL Family of Companies is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Posted 30+ days ago

Southwest Airlines logo
Southwest AirlinesDallas, TX
Department: Flight Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: The focus of The Sr Pilot Support Program Manager role is the joint oversight and guidance of Flight Operations FAA Medical HIMS Program and the Flight Operations Pilot Specific Benefit Programs. This position will be called upon for interdepartmental liaison between Flight Operations, Inflight, Technical Operations, People, Supply Chain, and the SWA Executive Office. This position will be the Company representative to the FAA and industry for medical issues and programs, along with industry related activities. Additional details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities FAA Human Intervention Motivation Study (HIMS) and Pilot Medical Licensing Programs Functions as the Company representative and intermediary to the FAA Office of Aerospace Medicine for Pilot Medical licensing and the HIMS Program managed by the Medical Specialties Division, in both Washington, D.C. and Oklahoma City, OK. Additionally works with FAA Aviation Regional and Local Medical Examiners (AME's) on the HIMS Program and licensing issues Along with Leadership, provides guidance to the Vice President Flight Operations, System Chief Pilot and Contract Administration Team on proper medical disqualification criteria, impact and personnel management for Pilots involved in any fitness for certification and potential causes for flight disqualification Directly works with physicians on program management, support, and treatment options Provides guidance, coordination and counsel to Base Chief Pilots, SWAPA counter-parts, the Company Drug & Alcohol Team and Pilots participating in the HIMS Program and all licensing issues during HIMS Program enrollment and any eventual licensing recertification to return to work Provides assistance to Base Chief Pilots and Pilots for all medical, DUI, and arrest issues that can affect a Pilot's FAA Medical License Directly works with Pilots to navigate the assessment and treatment process and return-to-work protocols Evaluates, with the Pilot's Association, all HIMS treatment facilities nationwide to ensure program standards are met Directly negotiates and administers contracts for program participation with treatment centers On occasion will be called upon to assist in direct program Pilot interventions and family assistance for care and rehabilitation on Pilot medical issues Serves as the Subject Matter Expert to other Southwest Departments and labor unions for individual Employee Drug and Alcohol Treatment Plans and matters for Pilots Provides inter-carrier support and networking for Drug and Alcohol, and HIMS related issues Serves as the Flight Operations Representative in the SWA Drug and Alcohol Program; this includes education, impact analysis on program modifications from the FAA, labor union work and contract issues that arise from this program Flight Ops Liaison to SWA Drug and Alcohol Team for all events involving a Flight Operations Employees- Pilots, Simulator Instructors, Simulator Technicians, and non-contract staff Serves as the Flight Operations representative to the Company for all Pilot medical, fitness for duty, medical license, and recertification issues Responsible for the medical oversight of Pilots who are on Inactive Status through Extended Sick Leave or on Long-term Medical Leaves of Absence to the Base Chief Pilots Assists as required by the Contract Administration Team or Contract Negotiation Teams in establishing and evaluating benefits for the LOL and LTD Programs Responsible for evaluating medical service providers for Southwest Airlines for domestic and international operations, establishing and meeting operational medical needs, and assisting in negotiating contracts with medical providers Coordinates and assists the Base Chief Pilot or NOC Chief Pilot with medically related issues Must be able to meet any physical ability requirements listed on this description May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Ability to prioritize multiple tasks simultaneously with frequent interruptions and time constraints Ability to demonstrate empathy and high emotional intelligence in various situations dealing with both customers and fellow employees Ability to work under pressure of tight deadlines with a sense of urgency Ability to stay organized and deliver high quality work, paying close attention to details Ability to use logic and reasoning to identify solutions, conclusions or approaches to problems Ability to initiate tasks, perform duties, and respond to inquiries without direction or supervision Ability to meet confidentiality expectations as to confidential, proprietary, and sensitive Company information Ability to handle difficult and stressful situations with professional composure Ability to establish and maintain effective working relationships with other departments Ability to articulate information in a clear and concise manner to a variety of audiences Ability to exercise good judgement and ethical standards in a variety of situations Knowledge of Microsoft Office Suite Education Required: High School Diploma or GED Experience Expert level experience, expansive and far reaching knowledge in: case management in a substance abuse and/or social crisis program working in regulatory compliance environment DOT/FAA drug & alcohol related regulations Licensing/Certification n/a Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Ability to be on call to provide 24-hour service and assistance to internal Customers including some holidays and weekends, as needed Pay & Benefits: Competitive market salary from $95,700.00 per year to $106,400.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan, which includes a dollar-for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit* Competitive health insurance for you and your eligible dependents Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. Explore more benefits you'll love: https://careers.southwestair.com/benefits Pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 10/06/2025

Posted 2 weeks ago

Glossier logo
GlossierChicago, IL
Overview We are a people-powered beauty ecosystem, leveraging unique and engaging online and offline experiences as well as consumer participation to fuel our growth. In 10 years, we have built an iconic brand that has revolutionized how consumers, and how the industry, think of beauty. The foundational DNA of our brand is resonant across generations, timeless, and ripe for building upon. Our next step is to bring Glossier to more people in more places. We are inclusive, customer-devoted, curious, courageous, discerning, and results-driven. Be the Glossier champion by building brand awareness in Sephora accounts through high sales productivity, building relationships with in store Sephora team members and delivering exceptional client service to Sephora customers. Key Responsibilities Sales: Achieve all retail sales objectives as outlined by Glossier leadership Inspire clients and beauty advisors to fall in love with Glossier through beauty expertise, product knowledge and artist skill set Host and support FSCs and self led events Operations: Support stores with maintaining gondola and stock Demonstrate the ability to work in a fast paced environment. Follow all Sephora policies and procedures. (This includes Dress Code, as well as Cell phone use) Maintain consistent communication with RAE, providing sales results and daily store visit feedback Education & Training: Complete brand and product orientation, quarterly virtual and launch trainings Train on Glossier tips & tricks and link selling Expectations Meet or exceed weekly sales and event goals Support stores in maintaining the Glossier gondola through cleaning and stock replenishment Partner with stores to host self led events Support RAE with local trainings Drive influence through relationship building, championing new launches, events and Sephora trainings Qualifications Sephora experience is preferred but not required Passion for Glossier, sales and the beauty industry Flexibility in scheduling: holidays, weekends & evenings Strong proficiency in customer service, retail, beauty( skincare, makeup and fragrance) Excellent Verbal, written communication skills Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate's qualifications, skills, and experience. Click here to view the candidate privacy policy under FAQ's We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

Posted 30+ days ago

RADAR logo
RADARSan Diego, CA
ABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! ABOUT THE JOB We are seeking a dedicated IT Support Specialist with a strong background in Helpdesk and customer support to join our dynamic team. The ideal candidate will have solid technical expertise combined with the ability to communicate effectively with both technical and non-technical stakeholders. The IT Support Specialist at RADAR will partner with IT Engineering Teams and other departments outside of the Customer Support structure to deep-dive and find root causes to common issues affecting our customer or deployment strategies. This person is great at driving tasks, projects and issues to timely resolution, has a versatile background focusing mainly on external customers and teams however also working with internal customers. The candidate will also support RADAR's employee onboarding/off-boarding process. The IT Support Specialist will work with external vendors to ensure Maintenance Dispatches have little impact to no impact to our customers. The appropriate candidate will be someone who thrives in collaborative environments, excels at tackling challenges independently, fosters process improvement and has a solid technical background. This is a hybrid role. In your first 30days, you will: Review and digest training materials to understand the RADAR business model and our core values Dive into videos and seminars to gain a better understanding of RADAR's technology Visit RADAR offices to meet with team members and engage in debugging common issues Learn about customer support structure Learn best practices and ticket-handling processes Develop a comprehensive understanding of RADAR support and Helpdesk protocols by reviewing runbooks and how-to guides Meet with strategic team members Review all processes including escalations, maintenance dispatches and operations In your first 60 days, you will: Independently provide support to customers through Jira and other ticketing tools Communicate with customers to guide them through resolutions Collaborate with engineering to escalate issues we are unable to resolve Collaborate with your manager to produce reports for customers and internal stakeholders Participate in on-call rotation schedule Adhere to SLA agreements by responding promptly to customers Begin owning dispatch process including scheduling with vendor and customers Collaborate with Hardware team to ensure RMA equipment is being received and tested Resolve complex problems and troubleshoot by referring to related tickets and documentation Begin creating/editing documentation for troubleshooting In your first 90 days, you will: Successfully resolve complex problems using acquired knowledge Efficiently escalate tickets to L2 and L3 tier teams when appropriate Collaborate with Customer's Support Team to resolve issues related to their environment Successfully use monitoring tools and have a solid understand of appliance logs Identify processes that can be automated Begin automating processes in Jira to increase efficiency Manage, escalate, and drive resolution of IT issues through service desk management tools, ensuring adherence to SLAs ABOUT YOU Required: You have 3+ years Helpdesk/ Customer Support experience You are capable of explaining technical issues to non-technical audiences You are able to work independently You are able to work in a fast-paced environment while exhibiting a strong attention to detail You have experience using service desk management software to track support requests, monitor KPIs, and enhance performance You have the ability to evaluate, escalate and drive issues to resolution You have previous experience supporting retail customers You have strong problem-solving and organizational skills and the ability to think creatively to find solutions to complex issues You work well under pressure and manage multiple priorities You are flexible and able to work additional hours, as necessary You are able to write reports, business correspondence, and procedure manuals You have an analytical mindset with the ability to analyze data, identify trends and data-driven solutions You have intermediate knowledge of Linux You have intermediate Network knowledge You have strong verbal and written communication skills You have intermediate knowledge of terminal, CMD, SSH and Telnet You have the ability to collaborate with our partners and hardware teams to streamline maintenance dispatches Preferred: You are able to script using Linux You have knowledge of API Integration across business platforms You have advanced knowledge of Jira Service Management Desk You have experience using Retool or other automation tools At RADAR, your pay is one part of your total compensation package. This role is a non-exempt position at $30-$50 an hour with eligibility for overtime. Individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training. You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan, flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process. CULTURE SNAPSHOT Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue-everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

Posted 3 weeks ago

St. Louis Arc logo
St. Louis ArcCreve Coeur, MO
NEW RATE - $23/hour Be Part of our Circle. We empower people to live their best life. That is our mission-not only to those we serve, but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role as a Community Support Specialist ($23/hour) for our Creve Couer Day Center. This is an full-time (32.5 hours/week) Monday- Friday position working 8:15 a.m.- 2:45 p.m. What you will do: Teach skills that increase adults' independence, self-esteem, and participation out in the community Assist one to four participants in planning a meaningful day that matches interests and goals. Engage in activities out in the community (e.g., local park, baseball game) and at the Day Center (e.g., music therapy, arts and crafts). Transport individuals to and from activities in the St. Louis metropolitan area. Assist participants with personal care, including restroom, meals, and dressing. Maintain an understanding of participants' Individual Support Plans and implementation practices. Complete community events reports, medication administration records, progress notes, and other required documentation according to agency and funder timelines What you can expect from us: We'll celebrate and empower your unique gifts and contributions. We'll help you help others. You'll be embraced and uplifted in our inclusive circle of support. You'll have a voice and the autonomy to put into action your ideas for doing your job better-and serve others better. Hands-on leadership that empowers team member innovation. Opportunities to learn and grow, plus benefits to support your personal and professional well-being-such as health insurance, Student Loan Repayment Assistance, retirement, and time off. What we expect of you: The flexible, respectful individual we see is an innovative and quick thinker with these qualifications: At least 21 years old and three years of driving experience. High school diploma or equivalent experience, such as knowledge of best practices for supporting people with developmental disabilities. One or more years of experience in supporting individuals with developmental and intellectual disabilities, education, and/or human services Reliable vehicle (4 seat belts and working heating/cooling) and valid driver's license and auto insurance at time of hire. Ability to multitask and make decisions independently (e.g., emergency calls). Ability to complete CPR/FA, L1MA, and Mandt training -provided by St. Louis Arc at no cost. Join others with your impeccable interpersonal skills, good intentions, and compassion to help people. Apply today. About St. Louis Arc: Since 1950, people with disabilities and their families have been placing their trust with the St. Louis Arc. Today, our 400+ team members serve more than 4,500 children, teens, and adults with autism spectrum disorders, Down syndrome, intellectual and other developmental disabilities.

Posted 30+ days ago

Integrity Marketing Group logo
Integrity Marketing GroupSaint Albans, WV
Agent Support Agent Pipeline St Albans, WV About Agent Pipeline Founded in 1988, West Virginia-based Agent Pipeline is one of the most successful insurance marketing organizations (IMOs) in the United States, with vast network of proud employees and satisfied customers. Agent Pipeline distributes a comprehensive mix of life and health insurance products. Agent Pipeline is a recognized market leader in the Medicare Advantage, Medicare Supplement, individual health plans, Prescription Drug Plans, and Final Expense markets. Agent Pipeline, an Integrity Company, is based in St. Albans, West Virginia. Job Summary Agent Pipeline (an Integrity Company) is seeking an Account Director to deliver exceptional customer support to agents and marketers. This role serves as the liaison between agents, Agent Pipeline, and carriers, addressing issues as they arise and proactively anticipating and resolving potential roadblocks. The Account Director is expected to be empathetic, forward-thinking, and skilled in critical thinking and problem-solving to ensure agent satisfaction and loyalty. Primary Responsibilities Serve as the main point of contact between agents and carriers, ensuring high levels of service and effective communication. Develop and nurture new and existing relationships to drive agent satisfaction and loyalty. Provide proactive support by troubleshooting and resolving agent concerns, aiming for first-call resolution whenever possible. Guide agents through processes, including contracting, certification, and navigating carrier portals. Address escalations and resolve conflicts with empathy and professionalism, involving leadership when necessary. Ensure thorough documentation of interactions and maintain accurate records. Complete scheduled outreach calls, ensuring timely follow-ups and team communication as needed. Continuously learn and improve to enhance service delivery. Perform additional tasks as assigned to support business objectives. Primary Skills & Requirements Problem-Solving: Quickly identifies and resolves issues, with a focus on collaborative solutions. Customer Service: Responds promptly to agent needs, delivering a high standard of support and communication. Interpersonal Skills: Skilled at conflict resolution, active listening, and open-mindedness. Written Communication: Produces clear and accurate written materials with attention to detail. Teamwork: Contributes to a positive and collaborative team environment. Professionalism: Treats others with respect, takes responsibility for actions, and maintains a reliable work ethic. Organization and Multi-Tasking: Effectively prioritizes and manages tasks. Initiative: Demonstrates self-motivation, seeks opportunities for growth, and takes ownership of responsibilities. Travel Requirements: Limited day travel with occasional overnight travel. Additional Qualifications: Strong verbal and written communication skills. Exceptional attention to detail. Proven track record as a team player. Organized, credible, and dependable. Ability to multitask in a dynamic environment. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Newnan, GA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 2 weeks ago

Lectra logo
LectraAtlanta, GA
Lectra USA Inc. Contract Support Specialist POSITION SUMMARY The Contracts Service Development Associate is responsible for ensuring the contract retention of the Lectra install base and helping grow the recurring contract and subscription base. The individual will work alongside upper management to promote retention of customers and an overall positive experience with the brand. The primary goal is to protect Lectra's contract base by meeting the needs of the customer and to ensure satisfaction with the product or service purchased. The successful candidate will understand customer needs and provide solutions to meet those needs. DUTIES AND RESPONSIBILITIES Design strategies to winback inactive or former customers Interact with customers on a constant bases and conduct regular onsite visits to build relationships and foster loyalty Evaluate clients' satisfaction with Lectra's products and services and identify opportunities for improvement Analyze customer usage data and service history to formulate strategy for renewals, preventing cancellations, upgrading to new service levels, and providing data to support winback opportunities Focus on renewals and winback opportunities and provide metrics on activity and success Prioritize customer cancellation calls immediately to identify concerns and offer solutions to keep customers on contract Collaborate with Consumables & Parts teams and other teams to devise strategies and plans for retention, and to ensure that customers receive optimal service at all times Coordinate with sales, legal and finance on Service negotiations Work in partnership with the sales team for feedback and overview of accounts, preparation of quotes, and proposals Interact regularly with members of the Customer Success team Assess risk management by evaluating and mitigating contracts at risk within 90 days and implement solutions where possible Create and maintain customer satisfaction surveys that gather feedback from customers about their experience with Lectra Provide support to clients during emergencies by answering questions or resolving issues as they arise. QUALIFICATIONS Strong technical aptitude across electrical, mechanical, and/or manufacturing disciplines Experience with Lectra CAD/CAM products preferred Ability to work independently with attention to details in all operations Ability to plan, organize and prioritize work with a positive can do attitude Ability to learn quickly in a fast-paced environment Excellent customer-facing skills: professional, patient and courteous Excellent interpersonal, verbal and written communication skills Act as a brand ambassador for Lectra Experience with Salesforce.com is a plus EDUCATION AND EXPERIENCE Bachelor's Degree in Management, Business, or related technical field, or relevant experience 5+ years of experience in a related field required Proficient in Microsoft Office and service management software TRAVEL Hybrid position based in Atlanta GA Up to 50% travel (some international travel required)

Posted 30+ days ago

Elliot Davis logo
Elliot DavisCharlotte, NC
WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC or PLLC, a licensed CPA firm. Our Forensic Valuation & Litigation Support team is looking for a Director located in the Southeast that will provide expert leadership on complex forensic accounting and commercial litigation support engagements. This role will develop case strategies, manage client relationships, and drive business development initiatives. The Director's expertise in economic damages modeling, deposition/trial preparation, and adherence to professional standards will be critical in delivering exceptional client service and fostering the growth of our practice. #LI-DL1 Responsibilities Lead forensic accounting and commercial litigation support engagements Takes a lead role in developing case strategy, meeting client expectations and managing multiple engagements simultaneously. Has a proven track record of developing business and referral sources. Participates in developing business from existing and prospective clients by expanding relationships and referral sources. Participate in marketing and business development efforts including webinars, presentations, and events. Act as key point of contact with client. Handle billing and other project management tasks. Coaching, advising, and directing team members in managing and meeting client expectations. Prepare and/or oversee development of economic damages models and reports to ensure analysis adequately supports conclusions reached. Participate in deposition and trial settings, including assisting with preparations leading up to depositions and trials. Demonstrate an understanding of forensic and litigation support standards and methodologies. Adhere to the highest degree of professional standards and strict client confidentiality. Other duties as assigned within the scope of the practice. Requirements Bachelor's degree in Accounting, Finance, or Economics 10+ years of direct experience, with a proven track record of leadership One or more certifications: CPA, CFF, ABV, ASA, CVA, MAFF; CPA Preferred Commercial litigation testifying experience preferred, or previously engaged as an expert witness Extensive knowledge of commercial litigation and forensic accounting methodologies and fraud detection techniques. Strong financial analysis skills Strong interpersonal skills and active participation in networking Strong organizational skills and ability to effectively manage multiple projects Supervisory Responsibility Yes ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Regularly required to remain in a stationary position; use hands repetitively to handle, feel or operate standard office equipment; and to talk or hear, both in person and by telephone. Frequently required to lift and/or move up to 10 pounds. Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to: Use written and oral communication skills. Deal with a high level of stress. Use a high level of concentration. Read and interpret data, information, and documents. Analyze and solve non-routine office administrative problems. Observe and interpret situations. Learn and apply new information or skills. Work under deadlines with frequent interruptions. Interact with internal and external customers and others in the course of work. Working Environment While performing the duties of this Job, the employee will work under typical office conditions, with the noise level being usually quiet to moderate. Occasional exposure to outside environment when traveling to off-site locations for training/events or other outside locations as requested. Position Type / Expected Hours of Work Full-time / 40 hours per week, with some overtime as required. Travel Occasional day travel and some overnight travel (2-3 times/year). EEO Statement Elliott Davis, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: generous time away and paid firm holidays, including the week between Christmas and New Year's flexible work schedules 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) first-class health and wellness benefits, including wellness coaching and mental health counseling one-on-one professional coaching Leadership and career development programs access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: Use written and oral communication skills. Read and interpret data, information, and documents. Observe and interpret situations. Work under deadlines with frequent interruptions; and Interact with internal and external customers and others in the course of work.

Posted 30+ days ago

Youth Advocate Program Inc logo
Youth Advocate Program IncMobile, AL
Are you passionate about helping families and making a positive impact in your community? We are looking for a friendly and compassionate individual to join our team as a Family Support Worker. In this role, you will provide essential support and guidance to families in need, helping them navigate challenges and promote healthy development. Status: Part- Time Hourly FLSA Classification: Non-Exempt Summary of Position: Family Support Workers will provide and coordinate services for children and families as guided by Individualized Service Plans (ISP). They will adhere to the YAP wraparound advocacy model of service with the integration of interventions deemed appropriate by the ISP and maintain fidelity to both YAP's model and the interventions selected for each family. Family Support Workers will carry a caseload of no more than six (6) families each. They will report to the Supervisor and Program Director. Qualifications/Requirements: Bachelor's Degree in the field of social work, psychology, human and child development, counseling, sociology, or a related field, from a college or university accredited by one of the six regional accrediting associations of the US. Minimum of one (1) year of associated experience Excellent verbal and written communication skills Basic computer skills; knowledge of electronic health record systems is a plus Bilingual/Spanish speaking is a plus Position requires reliable transportation, valid driver's license, and current automobile insurance coverage. Benefits Available: Voluntary Dental Voluntary Vision UNUM Supplemental Benefits 403(b) Retirement Savings Plan. Employee Assistance Program Pet Insurance Direct Deposit Competitive Weekly Pay Flexible Schedule Youth Advocate Programs, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.

Posted 30+ days ago

Huntington Bancshares Inc logo
Huntington Bancshares IncColumbus, OH
Description If you consider data as a strategic asset, evangelize the value of good data and insights, have deep understanding of data governance, are an experienced thought leader in data warehousing and love building teams and mentoring talent, this role is for you. You will be responsible for leading delivery of the Production Support team within the Enterprise Data Warehouse, including both onshore and offshore support. You will partner with other IT and Business organizations to ensure quality and timely data is loaded into the data warehouse. Key Responsibilities Manage onshore and offshore production support team. Support incident resolution and continuous improvement to drive efficiency in our operations. Responsible for performance and maintenance of L1 and L2 rotations, point of escalation for priority incidents. Ensure that all assigned production support issues are properly logged, prioritized and resolved. Effectively communicate and turnover incidents when appropriate to delivery teams for level 2 support. Ensure that all assigned business-as-usual (BAU) tasks are properly scheduled, staffed and completed. Coordinate with internal and external teams to perform DataStage production code migrations. Facilitate production support handovers with the build teams for newly developed jobs. Provide monthly operations report, tracking performance against key metrics. Represent operations in design reviews and architectural checkpoints. Monitor Huntington's production landscape to proactively address impactful changes and incident trends. Owner of vendor relationship with support's SOW provider Basic Qualifications Bachelor's degree or military experience in related field (preferably computer science). 5 years of experience leading teams through the project lifecycle. 3 years of experience in the financial services industry. Preferred Qualifications Understanding of enterprise data warehousing best practices including testing and validation approaches and implementation. Strong organization skills. Good communication and interpersonal skills for interacting and collaborating with developers, analysts, and business colleagues throughout the organization. Experience with traditional data architecture: sourcing and staging data, data integration, dimensional/snowflake and de-normalized design, managed views, data marts and analytical sandboxes. Experience with data governance and data management approaches, including data quality. Experience with business intelligence and advanced analytics: canned reporting, self-service insights, integrated data platforms, dashboarding, visualization, data science, machine learning. Experience with SQL, Python, DataStage, AWS and Snowflake. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: 70,000.00 - 140,000.00 USD Annual The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Posted 30+ days ago

Youth Advocate Program Inc logo
Youth Advocate Program IncMount Union, PA
Status: Part time Hourly FLSA Classification: Non-Exempt Summary of the Position: Family Support Specialist is to deliver quality community-based services while utilizing Youth Advocate Programs mission and core principals. This professional will be available to provide services 24 hours a day, 7 days a week, as part of an adjusted time schedule. Each specialist is required to work a minimum 15-20 hour work week with a majority of these hours being billable or face-to-face intervention. The number of weekly hours of face-to-face intervention assigned to each family will be determined by case complexity and individual needs. It is anticipated a family referred to the program will receive approximately 2-5 hours of face-to-face intervention weekly. Develop individualized service plans incorporating the identified goals provided in the initial referral. Assist with the innovative coordination and implementation of community based services while working closely with social agencies, hospitals, clinics, schools and community resources. Provide counseling, support, advocacy and service coordination with families working both individually and as part of a team. Report special, unusual or critical incident reports, update Director and CYF caseworker on all client activities and situations. Provide consultation to families and involved professionals. Assist with monthly meetings for all clients and teams. Complete typed and written assessments, closings/aftercare plans and daily progress notes in additional to weekly billing documents. Flexible hours, competitive weekly pay, paid supervision, and training with activity reimbursement. Pay commensurate with education and experience. Qualifications/Requirements: Must have a Bachelor's Degree in Mental Health related fields such as psychology, social work, or related discipline preferred, not required. One to two years related experience in community-based family work and a knowledge of the local community resources. Provide quality documentation, progress notes, and submitted within required deadlines. Proficient in Microsoft Office 365; knowledge of electronic health record systems (EHR) a plus. Strong written and verbal communication skills Reliable transportation, valid driver's license, and current auto insurance required Bilingual (Spanish) is a plus. Benefits Available: Voluntary Dental Voluntary Vision UNUM Supplemental Benefits 403(b) Retirement Savings Plan. Pet Insurance Employee Assistance Program Direct Deposit Competitive Weekly Pay Flexible Schedule Youth Advocate Programs, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics. #pajobs

Posted 30+ days ago

N logo
Nextracker Inc.Fremont, CA
Job Description: Description: We are seeking an experienced and detail-oriented Mechanical Fabricator & Testing Support Technician to join our team. The ideal candidate will have a strong background in programming and operating CNC and manual machines, ensuring that parts are produced and tested to specifications. As a key member of the team, you will play a vital role in maintaining quality standards, improving efficiency, and ensuring the timely delivery of products and test results. Key Responsibilities: Set up and operate CNC and manual mills and lathes. Assemble fixtures and set up basic load testing conditions. Interpret technical drawings, CAD models, and blueprints to program and machine parts to precise specifications. Perform MIG welding of fixtures (1/4" - 3/4" thick carbon steel). Perform routine maintenance and troubleshooting on CNC machines to ensure smooth operations. Monitor machine performance and make adjustments to ensure optimal product quality. Inspect finished parts using precision measuring tools, such as calipers, micrometers, and gauges. Follow safety procedures and maintain a clean, organized work environment. Collaborate with engineering and production teams to optimize processes and improve product quality. Document and track production progress, including machine settings, tool usage, and material consumption. Maintain an inventory of consumables, tools, materials, and machine parts. Required Qualifications: High school diploma or equivalent; technical or vocational training in machining is preferred. Proven experience (2+ years) as a CNC fabricator in a manufacturing environment. Strong knowledge of CNC fabrication principles, materials, and testing and manufacturing processes. Proficiency with CAM and CNC programming languages (e.g., G-code, M-code). Ability to MIG weld mild steel for fixture loading. Skilled in reading and interpreting technical drawings and blueprints. Familiarity with measuring instruments and quality control standards. Strong attention to detail and a commitment to producing high-quality parts. Excellent problem-solving skills and the ability to work independently. Ability to work in a fast-paced environment and meet production and testing deadlines. Strong communication and teamwork skills. Knowledge of multi-axis CNC machines is a plus. Working Conditions: Must be able to stand for extended periods and lift up to 50 lbs. Exposure to noise, machinery, and potential hazards; safety gear is provided. Compliance with safety protocols and proper use of protective equipment is required. At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services. For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Nextracker is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Culture is our Passion

Posted 30+ days ago

Nominal logo

Product Support Engineer

NominalNew York, NY

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description

About Nominal

Nominal is building the software infrastructure that powers the world's most advanced hardware systems - from spacecraft and autonomous vehicles to next-generation industrial machines. Our platform ingests high-rate telemetry, validates complex autonomy software in real time, and helps engineering teams iterate faster without sacrificing safety or precision. We're a fast-moving team of engineers and operators who own problems end-to-end, work across disciplines, and thrive on solving challenges at the intersection of hardware and software. As a dual-use platform, we're serving top-tier commercial and defense customers, including the U.S. Navy, United States Air Force, Shield AI, and Anduril.

We're backed by top-tier investors - Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed Ventures - who share our mission to accelerate innovation in mission-critical systems. Our team brings experience from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies, united by a common goal: enabling hardware engineers to push the boundaries of advanced technology with speed, safety, and precision.

We're looking for a Product Support Engineer who thrives at the intersection of software and customer experience. In this role, you'll be the front line of technical support-resolving complex issues, guiding users through product usage, and ensuring a world-class customer experience. You'll work closely with Engineering, Product, and Go-To-Market teams to help customers succeed with our software while translating real-world feedback into product improvement opportunities.

About the Role

  • Own the Queue: You'll take charge of the support ticket queue - triaging, prioritizing, and resolving technical issues with speed and precision.
  • Be the Front Line: Work directly with our customers to troubleshoot bugs, answer usage questions, and ensure seamless product adoption.
  • Bridge the Gap: Collaborate closely with engineering and product teams to untangle complex issues and drive root-cause resolutions.
  • Document & Share: Build and maintain clear, actionable technical documentation to answer recurring questions and cover nuanced edge cases.
  • Spot Patterns, Drive Change: You'll surface trends in customer feedback and advocate for improvements in product usability and documentation.
  • Keep Calm in Chaos: When incidents arise, you'll jump in to assess root causes and clearly communicate updates with both internal teams and customers.

We're Looking for Someone With

  • Technical Fluency: You're proficient in at least one production-grade backend language like Java, Go, or Rust - and you know your way around real-world systems.
  • Database Know-How: You've worked with relational databases (Postgres, MySQL, AWS RDS), ClickHouse, or other columnar stores - and you're familiar with formats like Parquet.
  • Support Experience: You've managed a support ticket queue and have experience responding directly to customers. You know how to keep users unblocked and happy.
  • Live Debugging Skills: You're comfortable diving into logs, chasing down bugs, and working in real-time with technical end users.
  • Cross-Functional Collaborator: You work well with engineering, product, and support teams to close the loop and push issues to resolution.
  • Strong Communicator: Whether it's written documentation or real-time conversations, you're clear, concise, and confident in your communication.
  • Hardware-Informed: Experience in hardware development or supporting software in testing, measurement, or validation environments.
  • Tool-Savvy: Familiarity with tools and formats common in technical testing environments - think LabVIEW, MATLAB, MCAP, or HDF5.
  • Data Engineering Proficiency: Expertise in SQL, Python, Pandas, Influx, Grafana. Familiarity with Spark, Arrow, Kafka, Beam, and Flink.

Benefits/Perks

  • 100% coverage of medical, dental, and vision insurance
  • ️ Unlimited PTO and sick leave
  • ️ Free lunch, snacks, and coffee
  • Professional Development Stipend
  • ️ Annual company retreat

$140,000 - $170,000 a year

This job description is written to capture a range of experience levels from 2 years to 15+ years, which is why you'll see a wide band listed. Your actual base salary will be determined on a case-by-case basis and may vary based on a range of considerations, including job-related knowledge and skills, education, prior experience, and other business needs. The listed salary range represents an estimate for base compensation only. Base salary is just one part of the total rewards package. Eligible employees may also receive highly competitive equity grants in the form of stock options, allowing you to share in the company's long-term success.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ITAR Requirements

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall