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Direct Support Professional (Bedford) Thursday 6A-9P, Friday, Saturday 8A-9P-logo
Direct Support Professional (Bedford) Thursday 6A-9P, Friday, Saturday 8A-9P
ChimesGwynn Oak, MD
Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. Set Pay Rate: $20.25 per hour Core Responsibilities (Applicable to All DSP Roles) Provide direct support and supervision to individuals to ensure safety, engagement, and well-being. Assist individuals with personal care tasks, including hygiene, dressing, mobility, and meal preparation. Implement and follow individualized care plans, supporting each person's goals and skill development. Administer medications accurately and in compliance with agency policies and regulations. Ensure a safe, clean, and organized environment, adhering to health and safety protocols. Utilize approved behavior intervention techniques to assist individuals in emotional and behavioral regulation. Maintain accurate documentation of daily activities, progress, incidents, and other required reports. Foster community integration by facilitating participation in activities, events, and social interactions. Maintain open communication with supervisors, team members, and external service providers. Attend required training, staff meetings, and professional development sessions to stay informed and compliant with agency expectations. Work a flexible schedule, including evenings, weekends, and holidays, as needed. Treat all individuals with dignity, respect, and kindness. Role-Specific Responsibilities Day Program DSP Engage individuals in structured activities that promote learning, socialization, and skill development. Monitor and support individuals throughout the day, ensuring active participation in program activities. Transport individuals to and from program activities and community outings. Collaborate with the day program team to enhance service delivery and improve outcomes. Residential DSP Support individuals in maintaining independent living skills, such as housekeeping, budgeting, and cooking. Assist with grocery shopping, meal planning, and meal preparation based on dietary needs and preferences. Monitor and report any health concerns, ensuring medical appointments are scheduled and attended. Serve as a liaison between individuals, their families, and healthcare providers to ensure continuity of care. Floater DSP Adapt to different home and program environments, providing coverage as needed. Be flexible and responsive to staffing needs, traveling between various locations as assigned. Ensure consistency in care and documentation across different program sites. Remain awake and alert during overnight shifts, conducting scheduled safety checks. Requirements Education: High school diploma or equivalent required; additional coursework or certifications in human services preferred. Certifications: Must obtain and maintain active certifications in: Certified Medication Technician (CMT) CPR/First Aid Mandt (or other crisis intervention training) Experience: Prior experience working with individuals with disabilities is preferred but not required; a strong commitment to person-centered support is essential. Skills: Strong communication, problem-solving, and interpersonal skills. Ability to follow detailed care plans and work both independently and as part of a team. Physical Requirements: Must be able to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks. Other: A valid driver's license and an acceptable driving record as determined by agency policies. Additional Information DSPs are required to participate in ongoing training, professional development, and staff meetings to enhance their skills and knowledge. This role requires patience, empathy, and the ability to support individuals with kindness, dignity, and respect. Work schedules may vary and can include evenings, weekends, and holidays to meet program needs. What's in it for you? Total Rewards Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" And More! #CMD410

Posted 2 weeks ago

Customer Support Specialist I-logo
Customer Support Specialist I
RE/MAX Real EstateDenver, CO
A successful Customer Support Specialist will deliver comprehensive, high quality support of various RE/MAX products and services. On this fast-paced team, the Specialist will need to exemplify outstanding customer service skills as well as troubleshooting skills. The Specialist will have a passion for solving problems, leveraging technology, and helping others to promote customer success. Through collaboration and teamwork, the Product Support team aims at delivering an exceptional experience to our customer each and every time. Essential Duties: Demonstrates a constant sense of urgency during each customer interaction focusing on customer empathy and outstanding customer service Provide insight and resolutions to our agents/affiliates via phone, chat, and email through our ticketing system Provide key stakeholders regular reports as to the success of the Product Support team Works in high performing team environment where collaboration, performance and customer service are the highest priorities Participate in identification of process improvement opportunities Liaise with other departments on projects and company initiatives as needed Provides technical support of commercial and proprietary applications Assists in the pre-production testing of application upgrades and/or custom developed applications and be responsible for assisting in the deployment of production ready products Qualifications & Skills: Bachelor's degree in business, technology or similar curriculum is preferred 2+ years' experience in a customer support, operations support, product support, application support role preferred Experience in service desk software such as Salesforce, ServiceNow or Zendesk is preferred Ability to effectively communicate complex ideas in a clear and concise manner Ability to establish and maintain effective working relationships with co-workers, stakeholders, customer and vendors Ability to become a subject matter expert in both commercial and custom developed software Sincere passion for delivering exceptional customer service and overall experience Experience in real estate industry is a plus ITIL experience/certification a plus Must be able to work until 6pm Monday - Friday, as well as participate in rotating on call schedule Available to work Saturdays Hire Range/Rate: $40,500 - $47,500 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. Competitive Medical, Dental, and Vision benefits Retirement plans with optimal company match Annual bonus/merit opportunity Educational Assistance Mental Health support program M.O.R.E. Events offered in-person and virtually Mentorship program Employee Resource Groups Community Engagement Diversity, Equity, and Inclusion Parenting Remote Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. As measured by transactions sides Application Deadline: July 22, 2025

Posted 1 week ago

Line Of Business (Lob) Manager, Child Support (Onsite, DMV Area)-logo
Line Of Business (Lob) Manager, Child Support (Onsite, DMV Area)
ICF International, IncRockville, MD
ICF is currently seeking a Line of Business (LOB) Manager capable of providing leadership and exercising strong program management skills as part of the leadership team for a large national program of Program Support Services (PSS) for child support enforcement. As the LOB Manager, you will apply your knowledge and experience to support project execution on a national project in a federal consulting environment. The purpose of this project is to assist the Office of Child Support Enforcement (OCSE) in enabling state and tribal child support agencies to better comply with federal law and improve enforcement and service delivery through program and IT management, technical support, training/communications, and data access services. As LOB Manager, you will develop and maintain individual work plans for each LOB's service area: Case Locate and Interstate, Employer Services, and Federal Collection and Enforcement. You will be responsible for project control and management reporting, in collaboration with the Program and Deputy Program Managers. The successful candidate should have relevant experience and a proven record of project leadership that includes personnel management, subject matter expertise, quality management, risk management, and critical project and program management skills ideally in a federal contracting environment. Candidates should have a background and experience in child support services and enforcement with knowledge of OCSE regulations and program implementation. Experience with the Division of Federal Systems (DFS) and the Federal Parent Locator Service (FPLS) would provide additional value. Key Responsibilities: Recommending enhancements systems and/or processes Developing business requirements for new enhancements Conducting feasibility study, business case, and/or cost benefit analysis Investigating and gathering information from private and public sources Developing project plans, schedules and present findings at DFS governance meetings Providing support and assistance to federal managers and states implementing interstate initiatives designed to enhance their achievement of child support program objectives. Coordinating annual Interstate Case Reconciliation (ICR) also called the Nationwide Case Match with states and systems development Contractor. Creating the Reconciliation Outcomes Reports. Providing technical assistance to states in use of response data, working with states to interpret results and addressing discrepancies to improve interstate communication, collections and performance measures. Preparing, Maintaining and Updating User Guides including: ICR User Guide, ICR Cheat Sheet , ICR Desk Aid Identify and reach out to stakeholders to share information about DFS systems and services to improve communication and processes. For example, employers and benefit agencies can use the Portal to report lump sum payments, terminations and to update information about their organization. Using current data collection tools and reports, make recommendations on potential improvements and urge reporting, and/or correct entries in database Collaborate with state and federal agency partners to improve reporting compliance Supporting, preparing materials for, and participating in conference calls with both public and private sector employers and benefit agencies for problem solving discussions and sharing best practices about outreach, training, electronic transmission of payments and forms, employer-related program issues, and special projects. For example, DFS conducts monthly conference calls with SSA. Coordinate with the U.S. Department of Labor (DOL) to improve the accuracy and timeliness of State Workforce Agencies' submittals to the NDNH. Maintain current stakeholder contact information (employers, child support agencies, federal and state agency partners) Maintain addresses for federal agencies for income withholding orders (IWO) and national medical support notices (NMSN) in support of Federal Agency Partners Basic Qualifications: M.S. or B.S. Required For M.S. a minimum of 4 years' relevant child support services and enforcement experience required For B.S. a minimum of 8 years' relevant child support services and enforcement experience required 3+ years' experience of applied knowledge of Office of Child Support Enforcement regulations and program implementation 3 years experience with managing and supervised staff and demonstrated experience with personnel management 1 plus years' experience originating, managing, and controlling work plans, master/project schedules Ability to travel up to 10% of the time Eligible to complete the HHS background verification process at the Public Trust clearance level Preferred Skills/Experience: Master's in social services-related field. Experience with the Division of Federal Systems (DFS) and the Federal Parent Locator Service (FPLS) PMP Certification Professional Skills: Strong project management skills: managing resources with appropriate knowledge and skills to perform ongoing activities. Creating and maintaining quality control through repeatable, managed processes. Originating, managing, and controlling work plans, master/project schedules, in accordance with the Work Breakdown Structure Sound business ethics, including the protection of proprietary and confidential information. Exceptional oral and written communication skills with attention to detail. Analytical, problem-solving, and decision-making capabilities. Ability to multi-task in a fast-paced environment, prioritizing multiple tasks while demonstrating the initiative to complete projects with minimum supervision. Collaborative ability to work well both individually and in a team environment with all levels of internal staff as well as outside clients and vendors. Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint. #Indeed #LI-CCI Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $130,037.00 - $221,063.00 DC Client Office (DC88)

Posted 30+ days ago

Behavioral Support Technician-logo
Behavioral Support Technician
Summit Educational ResourcesAmherst, NY
The Summit Center- 2023 and 2024 School of Excellence, as named by the National Association of Special Education Teachers (NASET) The Behavioral Support Technician is responsible for assisting the Behavioral Support Consultants in the following duties; classroom observation; data collection; training staff to implement interim behavior protocols and behavior intervention plans; and treatment integrity monitoring. Each individual also may be assigned to one or more special projects including administrative and organization tasks associated with these assignments (e.g., crisis intervention training). The Behavioral Support Technician must be able to consistently and successfully perform all essential functions of the position. Provide behavioral consultation to teams under the guidance of the Behavioral Support Consultants Provide crisis intervention for individuals and assist with classroom routines Collect, organize and maintain direct observational data Assist with training of staff in best-practice methods Complete or assist with the completion of reports Conduct all duties, responsibilities, and daily activities in accordance with current best practice and ethical guidelines Adheres to The Summit Center Core Agency Values of Adaptability, Accountability, Collaboration, Integrity, Optimism, and Respect EDUCATION and/or EXPERIENCE: Bachelor's degree in special education, psychology, or a related field; minimum of one year direct clinical or educational experience with children or adults with developmental disabilities, preferably in an educational setting. Must demonstrate knowledge and competencies in Applied Behavior Analysis including (but not limited to) understanding definitions and characteristics, legal and ethical standards, behavioral assessment, designing behavioral analytic programs, and evaluation progress. Schedule: 8:00am- 3:30pm M-F Pay: $23.30 per hour

Posted 3 days ago

Field Service/Support Technician-logo
Field Service/Support Technician
Teledyne TechnologiesTucson, AZ
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description About Teledyne FLIR Defense Join Teledyne FLIR Defense, where we're dedicated to safeguarding lives with cutting-edge sensing and threat detection technologies. Our arsenal includes advanced surveillance sensors, handheld devices, unmanned vehicles, lasers, and more solutions that increase operational effectiveness for warfighters, first responders, and search-and-rescue teams. We're looking for passionate innovators eager to shape the future of the Defense industry. If you're mission-driven to globally collaborate on life-saving solutions, we invite you to explore our current opportunities. #TeledyneFLIRDefenseJobs Job Summary: Field Service/Support Technician: Field Service/Support Technician (FSST): Teledyne FLIR Unmanned Integrated Solutions is the leading provider of mobile and/or fixed integrated advanced detection and surveillance systems for federal, state, and local agencies. We're now hiring professional Field Service/Support Technicians to facilitate growth in this market and ensure our continued success in meeting customer requirements. In this position, you will be required to travel to client locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide operating training on systems. Although the official work location - home office is in Tucson, Arizona, repair, maintenance, and upgrade activities will also occur at customer locations throughout the United States. Applicants should expect to spend up to 35% of time away from the official work location. Primary Duties & Responsibilities: Responsible for the inspection, evaluation, diagnosis, maintenance, repair and/or upgrade of advanced detection and surveillance systems to include the installation of company product(s). Position includes various aspects of product field support, to include electrical, mechanical, software and hardware maintenance and repair. Prepare material, tools, and other equipment for offsite assignment location, coordinate and travel to assignment location, perform diagnostics, troubleshooting, repair, maintenance and upgrades on advanced detection and surveillance systems. Communicate with customers to determine the nature of the service and/or repair. Perform system and sub-system testing to proactively identify issues that may potentially affect deployment of the system, provide engineers with information necessary in developing solutions to identified issues. Job Qualifications: Specific Duties: FSSTs will be paired with experienced FSSTs for several weeks for training. After the training phase, the FSST will: Provide technical onsite and telephonic support to customers on operational or maintenance aspects of advanced detection and surveillance systems throughout the United States. Serve as the customer contact on technical and service-related problems, diagnosis mechanical, electrical, hardware and software and system failures using established procedures. Determine the most cost-effective and efficient repair resolution to minimize system downtime. Prepare reports for analyses of product failure issues and potential service-related trends. Establish rapport and effectively communicate with customers, while serving as a primary customer-facing representative. Work is estimated to be 100% Customer Relations- 40% electrical, 40% mechanical, 10% software and 10% hardware. Additional Positional Requirements: Travel, at times, with little advance notice. Must be a U.S. Citizen Adapt to a fluctuating work schedule. Perform duties responsibly with minimal direct supervision. Be responsive to customer calls and provide telephonic troubleshooting. Provide professional, and courteous customer assistance during site visits. Collaborate closely with technical team to resolve technical issues (work within small team dynamic). Possess some knowledge of software, hardware, common ports, connectors, and cabling. Ability to understand usage of diagnostic tools and equipment. Trace and locate cable and wiring faults with a volt ohm meter (troubleshoot). Independently manage on-site diagnostic, repair, and maintenance (can reach back to seniors for support). Complete service reports detailing field visits utilizing Microsoft Word. Operate company vehicles, customer vehicles and rental cars (valid driver license required). Obtain a passport (potential for occasional international travel). Possess excellent time management skills. Basic knowledge of SAP (training is available). Lift up to 55 pounds. Stand up to 8 hours a day. Climb onto/into elevated platforms. Communicate in the English language- Spanish and or Arabic is beneficial. Previous experience as a Field Service/Support Technician, Automotive Technician and/or a background in electronics, electro-mechanical or information technology with troubleshooting and repair experience on computer software and hardware is a plus. Previous experience as radar repair technician, with troubleshooting and repair experience is a plus. #FLIR Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.

Posted 30+ days ago

Manager Of Application Development & Support - Hyperion-logo
Manager Of Application Development & Support - Hyperion
First National Bank (FNB Corp.)Pittsburgh, PA
Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Please note: This position is based in Pittsburgh at our Financial Center. Candidates must be local or willing to relocate to the area. It is not available for remote work The Manager of Application Development and Support is responsible for the ongoing support and enhancement of Hyperion Applications, Hyperion Server Infrastructure, SAS (Statistical Analysis System) infrastructure and SAS Applications. The incumbent will manage, direct, and mentor a staff of application development professionals in their daily activities in support of the care and maintenance of these applications. The Manager will be responsible for systems architectures and standards, data integrity and for ensuring that systems are secure, scalable, durable, and adequately supported 3 years of direct report management experience. The person must be able to manage direct reports (i.e. coaching and developing employees) while also being responsible for technical delivery. 7 years of experience in the financial services industry is a plus Experience with Hyperion tools such as Hyperion Planning, Financial Reports, Essbase, EPMA, EAS, DRM, Hyperion security configuration, and Smart View is a plus. Experience in working with finance, planning, and analytics teams to gather business requirements and develop, implement, and deliver Hyperion-based solutions is a plus. Experience in working with SQL, PL/SQL Server, and SSIS for efficient data management and integration. Excellent communication and presentation skills, with the ability to comprehend business ideas and propose innovative solutions Knowledge in SAS (Analytics software and solutions), Office Analytics, Enterprise Guide, management Console, DI Studio and CPM, showcasing a strong understanding of these tools is preferred. Position Title: Manager of Application Development and Support Business Unit: Technology Reports to: Director of Business Solutions Position Overview: The Manager, Application Development and Support is responsible for the ongoing support and enhancement of the proprietary systems utilized in the Technology Business Solutions group of the Bank. The incumbent will manage, direct, and mentor a staff of application development professionals in their daily activities in support of the care and maintenance of these applications. The Manager will be responsible for systems architectures and standards and for ensuring that systems are secure, scalable, durable and adequately supported. Primary Responsibilities: Coaching, mentoring and directing the day-to-day tasks of development resources under management to ensure work is done according to best practices for software development, ensuring that code is well-structured and efficient, and that appropriate source code and change management practices are followed. Project Management. Effective management of all phases of the System Development lifecycle to deliver projects and other maintenance and enhancement requests within timeline and budget. Effective resource management in support of the entire portfolio of work to ensure effective utilization and maximum throughput. Ensuring quality of product through sound design, development, and testing. Continual evaluation of architecture, platform, standards, process, and procedure to ensure the security, stability, durability, performance, and functionality of the systems under direction. Provides Tier 2 and Tier 3 support of applications under management and ensures response and resolution of issues in accordance with corporate service level standards. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum#### of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Detail-oriented Ability to work and multi-task in a fast paced environment Excellent management skills Excellent communication skills, both written and verbal Excellent project management skills Expert level experience with Structured Query Language (SQL), ETL tools and practices, Databases, Reporting tools, web development technologies Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Posted 2 weeks ago

Principle For Safety (Pfs) Support-logo
Principle For Safety (Pfs) Support
CACI International Inc.Washington, DC
Principle for Safety (PFS) Support Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local CACI is seeking a Principle for Safety (PFS) to support our government customer. In this role you will help design and develop new ships and ship system concepts. What You'll Get to Do: Perform System Safety Engineering tasks and analysis, applying technical knowledge to ensure compliance of system safety requirements as part of Design verification (risk analyses, hazard analyses, software system safety analyses) Apply understanding of system requirements, customer specifications and military standards to develop appropriate safety requirements which eliminate or reduce hazard risk to an acceptable level Prepare internal and customer reports describing various analyses relevant to the System Safety Program Interface with Team Leads to understand issues associated with product architecture and design Take an analytical approach and utilize technical knowledge to solve safety challenges with optimal solutions Conduct independent and collaborative assessments to identify hazards, propose and manage hazard risk reduction plans, follow NAVSEA processes for accepting risks, and track outcomes from safety testing/verification. Participate in engineering and system safety working groups identifying and resolving system safety issues to ensure customer needs are met More About the Role: Day to day engineering support or tasking will include schedule planning, engineering change reviews, ship change reviews, hazard analysis, mishap risk analysis, developing or identifying system safety design requirements for hazard mitigation in the Hazard Tracking System, coordination of system safety efforts with interfacing activities, performing data collection and recording of system safety documents. You'll Bring These Qualifications: Bachelor's Degree in ESOH Management or Systems Safety Engineering or equivalent degree A minimum of 5 years of professional experience in systems safety management preferably working in the maritime industry and/or in ship construction Experience with technical documentation development and review (eg. detailed specifications, engineering drawings, test procedures), identification of safety critical items/functions, and hazard/risk assessment techniques Knowledge of MIL-STD-882E and the tasks outlined in the most recent standard Ability to work alone on individual projects with supervision and collaborate with multidisciplinary program/project team members Proficient in Microsoft 365 Enterprise suite of applications including Teams, SharePoint, PowerPoint, and Excel. Strong oral and written communication and presentation skills, and a background in working with distributed teams. Must be a US Citizen and able to obtain a secret clearance These Qualifications Would be Nice to Have: Familiarity with the DoD/DoN acquisitions process and experience in supporting ship construction programs Experience applying MIL-STD-882E tasks, including the hazard analyses outlined in the standard, to the design of Navy ships and ship systems Experience with safety and program risk management processes Knowledge of, or experience with, maritime/Navy afloat operations Experience in an ESOH, HAZMAT, HSI, or Safety management role What We Can Offer You: We've been named a Best Place to Work by the Washington Post. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive benefits and learning and development opportunities. We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities. For over 60 years, the principles of CACI's unique, character-based culture have been the driving force behind our success. This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ____ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ____ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $86,600 - $181,800 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 1 week ago

Applications Analyst I (Hits Interoperability Support)-logo
Applications Analyst I (Hits Interoperability Support)
The University Of Kansas HospitalShawnee Mission, KS
Position Title Applications Analyst I (HITS Interoperability Support) Broadmoor Campus Position Summary / Career Interest: Responsible for implementation and support of applications. Works closely with end users to troubleshoot and correct problems relating to applications and assists with conversions and implementations of software products. Uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products. Maintains and supports specified installed application software products. Responsibilities and Essential Job Functions Demonstrates accountability in delivering assigned task. Reports project issues and accomplishments to project manager. Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development. Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures and hospital/departmental policies. Participates in the planning, development, implementation, maintenance, support and evaluation of clinical or business application systems as assigned. These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing and troubleshooting. Participates/Contributes/Takes instructions in team and project meetings. Works closely with team/department members. Works effectively and efficiently as part of a team on assignments. Can work independently on some assignments. Takes direction. Under direct supervision, designs, documents, builds and modifies the complex critical applications in order to best meet the needs of the organization. Demonstrates knowledge of tools such as process flow documentation and base level project reporting. Under direct supervision, is able to research stakeholder request for optimizations using various tools including vendor application resources. Develops and maintains knowledge of interface design and development between various distributed systems. Understands interface protocols and specifications and how information can flow between systems. Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application must be obtained within 6 months of employment. Learns, develops, and maintains competency in the assigned application or technical area. Understands application impacts within the clinical and/or the business departments and resources. Maintain certification/proficiencies once obtained. Develops a basic understanding of system logic concepts (for example, routing rules). Develops competence in the area of mentoring new analysts. Demonstrates excellent customer service skills. Participates and contributes in various team meetings. Develops understanding of project management methodologies including planning, scope definition/documentation, timeline development, dependency consideration, staffing, project structure and statusing/issue management. Also gains understanding of project management tools, such as Eclipse, SharePoint issues lists, etc. Contributes and participates in turnover documentation and presentations when projects are complete and handoff to other analysts for support is conducted. Develops understanding of testing concepts including different types of testing and their objectives. Develops and executes test scripts based on future state workflows and software enhancements/fixes. Is responsible for maintenance of test scripts as workflows change based on software changes or user requirements. Documents status and issues of testing and participates in troubleshooting and issue resolution. Participates in testing planning by helping identify test scripts needed, patients needed, and resources to include. Reviews future state workflow documentation with Trainer for curriculum development. Validates training curriculum with Trainer. May also serve as proctor during training events. Reviews training questions during training events and helps to document responses. Participates in communication development of optimizations by producing screen shots and explanations of new feature/function/workflow. Responds to off duty call Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience Associates Degree in Information Technology Or four years' experience in application analyst role in a healthcare setting. Preferred Education and Experience Bachelors Degree in Information Technology Required Licensure and Certification Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application. The certification must be obtained and maintained according to Epic's CEE program guidelines in order to be qualified for, and maintain, occupancy in this role. within 180 Days Time Type: Full time Job Requisition ID: R-41303 We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Posted 30+ days ago

IT Support Specialist-logo
IT Support Specialist
Live Nation Entertainment INCPhiladelphia, PA
Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DO Manage ticketing queue and allocating tickets appropriately to team. Assist manager in interview process of new candidates. Provide immediate, high urgency support to all end users at our Hollywood office (MAC/Windows), which will require mobility to handle walk-ups and emergencies in the building. Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments. Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration. Troubleshoots problems with computer systems and local file servers, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required. Acts as an advanced technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies outsourced providers as required. Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services. Assists in instructing staff in the use of standard business and administrative software, including word processing, spreadsheets and database management; provides instruction or written documentation where required. Ensure prompt resolution of equipment issues through efficient troubleshooting, thorough product knowledge, and proper escalation and communication. Carry out equipment installations at multiple office locations, following established procedures to deliver consistent reliable end-user work environments. Troubleshoot and repair hardware failures and issues relating to desktop technologies, e.g. laptops, desktops, printers, video conferencing, IP phones. Assist with network setup and configuration including routers, switches, analog modems, and wireless access control devices. Performs Active Directory & Exchange Messaging tasks using Active Directory and Exchange Management Consoles Manages and completes IT projects individually or on teams as directed by management Executive level support WHAT THIS PERSON WILL BRING B.S. in computer science or related field and/or experience in lieu of degree, or at least 5 years of comparable work experience Extensive knowledge of Windows is required; MAC OS and iOS operating systems experience is highly preferred 5 years+ of demonstrated progressive technical experience in a similar role within an MIS team or department Excellent interpersonal relations skills showing extensive experience supporting executive-level customers Experience with Parallels, Windows XP and 7, and 2010/2013 MS Office applications is required; Outlook for Mac 2011/2016 Experience performing Microsoft Active Directory, Windows Server, AD Domains and Exchange System Management tasks Must be able to travel by car to other local offices if required Must have a valid driver's license and a good driving record Experience with various mobile technologies in a corporate environment including IOS and Android Strong knowledge in the area of PC hardware and components such as monitors, keyboards, printers and disk drives Comp TIA A+ and Network + preferred Ability to work independently, make good use of time and prioritize multiple tasks Working knowledge and experience with Casper, MAC scripting a plus Knowledge of Cisco VOIP telephony, Call Manager Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry objects weighing up to 40 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. BENEFITS & PERKS Our motto is 'Taking Care of Our Own' through 6 pillars of benefits: HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH: 401(k) program with company match, stock reimbursement program FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS: Volunteer time off, crowdfunding match EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. #LI-CJ1 #LI-OnsitePhiladelphia,PA

Posted 30+ days ago

Support Lead Part Time-logo
Support Lead Part Time
Five Below, Inc.Madisonville, KY
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 3 weeks ago

Cashier/ Store Support Teammate (Jordan Creek Town Center)-logo
Cashier/ Store Support Teammate (Jordan Creek Town Center)
The BuckleWest Des Moines, IA
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 1 week ago

Sr. Support Center (Service Desk) Manager-logo
Sr. Support Center (Service Desk) Manager
Contact Government ServicesWinston Salem, NC
Sr. Support Center (Service Desk) Manager Employment Type:Full Time, Mid-level /p> Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Qualifications: Experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award. Demonstrated experience re‐engineering or setting up service desks according to industry best practices. Demonstrated experience obtaining Government management buy‐in for improving the service desk by demonstrating greater Return on Investment. Demonstrated experience developing and maintaining formal processes and procedures for consistency and increased productivity. Demonstrated experience implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal relationships. Demonstrated experience recommending and implementing appropriate technology and other resources to maximize service desk effectiveness. Demonstrated experience building and retaining a qualified service desk team through innovative hiring and training and development techniques. Demonstrated experience implementing innovative staffing and scheduling models for KPI guaranteed coverage at the lowest possible costs. Demonstrated experience developing a customer care philosophy that ensures customer satisfaction. Demonstrated experience analyzing service desk performance through various statistical and reporting methods. Demonstrated experience enhancing the image of the service desk as a front-end support group that advances the IT vision and strategy. Demonstrated experience managing an incident management system in a performance based environment complying with ITIL V3/V4 standards. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $73,800 - $106,600 a year

Posted 30+ days ago

Sr. User Support Specialist-logo
Sr. User Support Specialist
Contact Government ServicesAlbuquerque, NM
Sr. User Support Specialist Employment Type:Full-Time, Mid Entry Level /p> Department: IT As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Assist users with various IT-related troubles Install and maintain USAO hardware and software Physically move IT equipment Administer user accounts Monitor and diagnose IT systems Actively use trouble tickets to follow issues Training district users Tracking IT equipment Qualifications: Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. Certain applications may require certification by the software provider. Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Ideally, you will also have: Prior experience in automated litigation support preferred. Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems. Excellent oral and written communication skills required. Pleasant telephone manners are important. Undergraduate degree valued. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $75,965 - $109,728 a year

Posted 30+ days ago

Direct Support Professional-logo
Direct Support Professional
Independent Case ManagementRussellville, AR
Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance Work Schedule

Posted 2 weeks ago

Direct Support Professional-logo
Direct Support Professional
Independent Case ManagementPine Bluff, AR
Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance Work Schedule

Posted 30+ days ago

Mission Support Systems Administrator III-logo
Mission Support Systems Administrator III
Blue OriginSpace Coast, FL
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth orbit, geostationary transfer orbit, cislunar, and beyond. Its first stage is fully reusable, and the vehicle was designed from the beginning to be human-capable. As a part of a small, cross-functional team, you'll help implement, operate and maintain critical infrastructure supporting mission and test operations for Blue Origin's Advanced Development Programs. You'll share in the team's impact on all aspects of ADP by ensuring ground systems, audio, visual, information systems, and networking are ready to support test and flight operations. This is a hands-on position focused on scoping, scheduling, tracking, and reporting the design, development, qualification, and activation of ADP system in FL. In this role, you'll also identify and communicate risks and opportunities to project/mission schedules to ensure efficient implementation of new equipment. We are looking for someone to apply their technical expertise, leadership skills, and dedication to quality to positively impact safe spaceflight. Passion for our mission and vision is required! Responsibilities: Configure, deploy and maintain IT hardware, including workstations, servers, hypervisors, switches and printer. Configure, deploy and maintain mission support systems, including video and voice communications. Provide operational support for all mission systems command/control in critical test and operations environment. Adaptively build highly robust, fault tolerant on-prem infrastructure to support unique customer requirements for data systems control and monitoring. Provide support in a mission critical environment, including troubleshooting and diagnosing end-user issues in highly visible, time sensitive situations. Troubleshoot network issues and mitigate, or provide detailed relevant data such as pcaps, quantitative data, and logs to network engineers for further triage. Generate and modify user accounts through standardized identity management tools, as well as situational use of Powershell and native Microsoft administrative consoles for spontaneous change requirements. Assist in configuration management efforts by generating detailed work instructions and other industry standard workflows for software and systems level configuration control. Create new software and hardware deployment baselines built in accordance with established STIGs. Generate and update engineering drawings of system deployments and ICDs (Interface Control Documents). Inventory management, including maintaining internal asset tracking tools, spares procurement, physical restocking, and deployment. Adapt quickly to new work scope and provide secondary support to unique one-off systems such as weather monitoring, fiber optics distribution, RF distribution/control towers, PKI, and datacenter facilities management. Support occasional overtime and overnight operations to support test and launch campaigns. Travel as needed to support deployed ground systems infrastructure across the country. Qualifications: Ability to earn trust and maintain positive professional relationships Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Experience managing Linux as well as Windows server and desktop environments Prior experience building monitoring solutions, such as SNMP monitoring tools. Practical knowledge and experience with standard network protocols (ie DHCP, DNS, NPS, SQL, SMTP, NFS, etc) Experience writing technical documentation and procedures. Experience managing Active Directory environments, including writing custom account creation and management automation. Hardware troubleshooting experience, ability to assemble and reconfigure workstation and server hardware. Prior experience managing web servers, including basic proficiency with HTML, JavaScript, and SQL. Ability to climb ladders and work on elevated structures. Excellent verbal and written communication skills. Ability to lift and install heavy server and communications equipment. Desired: Prior experience utilizing Atlassian Confluence and JIRA, from a user as well as administration perspective. Experience with AWS cloud computing Experience deploying and maintaining new VMware hypervisors. Experience writing automation scripts in Powershell and Bash Experience building standardized Windows and Linux images, as well as deployment tools and methodologies. Experience with industrial controls software and infrastructure. Layer 2 networking experience, experience configuring and deploying network switches from scratch. Knowledge and experience with PKI, STIGS, disk encryption and firewall administration. Familiarity with configuration management tools such as Ansible, Netbox, Puppet, Chef, GitLab, etc. Experience creating front end software interfaces to interact with databases. Database administration experience. Bachelors Degree or higher in Computer Science or other IT discipline. Experience managing video distribution systems (baseband and IPTV) Experience managing VoIP/Mission Voice systems Culture Statement Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Background Check Required for all positions: Blue's Standard Background Check Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification, Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Benefits Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results. Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role. Equal Employment Opportunity Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "EEO Is the Law," please see here. Affirmative Action and Disability Accommodation Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com. California Applicant Privacy Notice If you are a California resident, please reference the CA Applicant Privacy Notice here.

Posted 2 weeks ago

Family Support Worker-logo
Family Support Worker
Youth Advocate Program IncMobile, AL
Are you passionate about helping families and making a positive impact in your community? We are looking for a friendly and compassionate individual to join our team as a Family Support Worker. In this role, you will provide essential support and guidance to families in need, helping them navigate challenges and promote healthy development. Status: Part- Time Hourly FLSA Classification: Non-Exempt Summary of Position: Family Support Workers will provide and coordinate services for children and families as guided by Individualized Service Plans (ISP). They will adhere to the YAP wraparound advocacy model of service with the integration of interventions deemed appropriate by the ISP and maintain fidelity to both YAP's model and the interventions selected for each family. Family Support Workers will carry a caseload of no more than six (6) families each. They will report to the Supervisor and Program Director. Qualifications/Requirements: Bachelor's Degree in the field of social work, psychology, human and child development, counseling, sociology, or a related field, from a college or university accredited by one of the six regional accrediting associations of the US. Minimum of one (1) year of associated experience Excellent verbal and written communication skills Basic computer skills; knowledge of electronic health record systems is a plus Bilingual/Spanish speaking is a plus Position requires reliable transportation, valid driver's license, and current automobile insurance coverage. Benefits Available: Voluntary Dental Voluntary Vision UNUM Supplemental Benefits 403(b) Retirement Savings Plan. Employee Assistance Program Pet Insurance Direct Deposit Competitive Weekly Pay Flexible Schedule Youth Advocate Programs, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.

Posted 2 weeks ago

Warehouse Support/Forklift Operation-logo
Warehouse Support/Forklift Operation
HNIIowa City, IA
These are on-site roles in Iowa City, IA* Join our network to be considered for immediate & future opportunities! We're actively creating a pipeline of talented individuals and we invite you to join us! Your Impact Starts the Day You Do! Our HNI Workplace Furnishings team in Muscatine, IA is actively looking for dedicated and skilled Material & Warehouse Support Operators. Whether you're just starting your career or have years of experience, we welcome you to join us. As part of our team, you'll dive into a dynamic role where you'll handle a range of tasks: receiving, storing, staging, picking, packing, and loading finished products using a variety of different distribution equipment. Your hard work will be rewarded with competitive compensation, ranging from $17.00 to $22.00 per hour. At HNI, we're not just about furniture; we're about transforming spaces where people live, work, and gather. Integrity, inclusion, and belonging are at the heart of everything we do. We offer a number of positions within: Distribution Support Operators (Forklift) Requirements: Pass pre-employment drug testing Pass a 7-year criminal background check High school diploma or GED is not required Ready to take your career to new heights? Join us at HNI Corporation and be part of a team dedicated to making a positive impact. Let's shape the future together. To apply for a position, complete an application online or visit the Recruitment Center in-person at 816 E 5th Street, Muscatine, IA 52761 during normal business hours.

Posted 2 weeks ago

Trust Administrative Support-logo
Trust Administrative Support
Old Second Bancorp, Inc.Aurora, Illinois, United States; Oakbrook Terrace, Illinois, United States, IL
Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together! Position Overview The Trust Administrative Support position is responsible for providing administrative support to one or more Trust Officers. Essential duties include assisting Trust clients with inquiries and service requests, opening and closing accounts on trust accounting system, preparing checks for trust expenses, preparing documents, forms, and committee reports as directed, maintaining accurate account records. Essential Job Functions Collect information for customer meetings and prepare meeting books/materials. Respond to customer inquiries and service requests promptly including properly logging/reimbursing receipts, responding to balance inquiries, monitoring OD reports, and advising clients on options available within established trust guidelines. Manage the new account opening process to comply with tax and audit policies and regulations, which includes processing paperwork, opening accounts on the system, notifying all appropriate areas of new business, and setting up digital account folders. Process daily deposits and disbursements. Identify and resolve problems and discrepancies arising in account administration including referencing trust documents to determine proper course of action. Serve as project leader for tax preparation and compliance including sending proper documentation for each client to tax preparer, follow up on missing information, and sending completed tax documents to clients. IRA reporting and documentation process. Daily review of cash and transaction reports for liquidity and accuracy. Assist on preparation of court accountings as assigned. Preparation of asset transfer forms. Provide support to guardianship area. Minimum Requirements High school diploma (or equivalent) and two or more years of experience within banking, trust, or financial services; or equivalent combination of education and experience. Competencies Highly attentive and responsive to client service and team members. Ability to manage, categorize and reconcile detailed information with efficiency and accuracy. Strong administrative and organizational skills. Excellent oral, written and interpersonal skills. Professional appearance and demeanor. Ability to work in a team environment with attention to detail. Advanced computer aptitude (i.e., Microsoft Office Suite, Adobe Acrobat). Preferred, but not required Moderate knowledge and understanding of trust administration, IRA concepts, guardianships, court processes, accounting procedures and tax laws as they apply to individuals and fiduciaries. Paralegal experience a plus. Location Details: This position requires the incumbent to work onsite, between the Aurora, IL and Oak Brook, IL offices, on a daily basis to perform the regular responsibilities of the role. Note: This job description is not intended to be all-inclusive. Employee may perform other duties as assigned to meet the ongoing needs of the organization. Compensation & Benefits Base pay: $24.35 - $32.00/hour Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. Benefits: How We Support You - Old Second Thanks for considering Old Second!

Posted 4 days ago

Quality Assurance - Floor Support (Night Shift)-logo
Quality Assurance - Floor Support (Night Shift)
Eli Lilly And CompanyPleasant Prairie, WI
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Position Overview: Lilly is actively growing its manufacturing footprint globally to meet the needs of patients and deliver on our exciting future. As a result, Lilly is looking for experienced quality assurance associates to support our growth in Lilly Kenosha County (LKC). This is an outstanding opportunity to deliver on new manufacturing investments and new pioneering technologies. The Principal Scientist, Quality Assurance provides daily oversight, assistance, and guidance to the site-based process team supporting one of the following manufacturing areas: Equipment Prep and Formulation Parenteral Filling Visual Inspection The QA representative supporting the process team provides guidance on issues such as non-conformance investigations, change controls, procedures, validations, batch disposition, and commissioning and qualification activities. The individual in this role advises and provides support for other floor support QA Representatives. This position is essential for maintaining GMP compliance and ensuring inspection readiness. Responsibilities: Maintains responsibility for a safe work environment, leading safety initiatives, and working safely; accountable for supporting all Health, Safety, and Environmental Corporate and Site Goals. Leads, mentors, and coaches operations and support personnel on quality matters. Ensures regular presence in operational areas to monitor GMP programs and quality systems. Serves as the Quality point of contact on the local process team, as outlined in Lilly's Manufacturing Standards for Operational Excellence. Assess and triages deviations that occur within the local process team. Works with Lilly support groups and external partners to resolve or provide advice on product related issues. Participates in self-led inspections and provides support during regulatory inspections. Initiates, reviews, and approves documents to ensure quality attributes are met (e.g., deviations, procedures, technical studies, validation protocols, change controls, engineering documents) Participates in continuous improvement projects to help improve productivity within the local process team or quality organization. Approves commissioning, qualification, and validation documents for computer systems and equipment to ensure compliance with quality standards. Networks with Global Parenteral Network sites to benchmark and replicate best practices. Basic Requirements: Bachelor's degree in science, engineering, or pharmaceutical-related field of study. Minimum 3 years in the pharmaceutical industry with specific batch disposition experience On-site presence required. Additional Skills/Preferences: Demonstrated understanding of cGMP regulations. Previous experience in GMP production environments. Previous experience with C&Q and Validation oversight including automation and computer systems validation Demonstrated knowledge and use of US, EU, Japan and other regulations in the area of pharmaceutical manufacturing Proficiency with applicable computer systems Demonstrated strong oral and written communication skills Demonstrated interpersonal skills and the ability to work as a team Root cause analysis/troubleshooting skills Demonstrated attention to detail and ability to maintain quality systems Proven ability to work independently or as part of a Team to resolve an issue Technical Writing and Communication Skills ASQ Certification Computer System Quality Assurance (CSQA) experience Previous experience with Manufacturing Execution Systems. Previous use of KNEAT - or other electronic validation software Additional Information: Primary location is Kenosha County, Wisconsin Ability to work 12 hour shifts onsite on a rotating 2-2-3 or similar schedule on night shift (not eligible for remote work). Overtime and off-shift support may be required. May be required to respond to operational issues outside of core business hours and days. Ability to travel (approximately 10 %) Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $63,000 - $140,800 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

Posted 30+ days ago

Chimes logo
Direct Support Professional (Bedford) Thursday 6A-9P, Friday, Saturday 8A-9P
ChimesGwynn Oak, MD
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Job Description

Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.

Set Pay Rate: $20.25 per hour

Core Responsibilities (Applicable to All DSP Roles)

  • Provide direct support and supervision to individuals to ensure safety, engagement, and well-being.
  • Assist individuals with personal care tasks, including hygiene, dressing, mobility, and meal preparation.
  • Implement and follow individualized care plans, supporting each person's goals and skill development.
  • Administer medications accurately and in compliance with agency policies and regulations.
  • Ensure a safe, clean, and organized environment, adhering to health and safety protocols.
  • Utilize approved behavior intervention techniques to assist individuals in emotional and behavioral regulation.
  • Maintain accurate documentation of daily activities, progress, incidents, and other required reports.
  • Foster community integration by facilitating participation in activities, events, and social interactions.
  • Maintain open communication with supervisors, team members, and external service providers.
  • Attend required training, staff meetings, and professional development sessions to stay informed and compliant with agency expectations.
  • Work a flexible schedule, including evenings, weekends, and holidays, as needed.
  • Treat all individuals with dignity, respect, and kindness.

Role-Specific Responsibilities

Day Program DSP

  • Engage individuals in structured activities that promote learning, socialization, and skill development.
  • Monitor and support individuals throughout the day, ensuring active participation in program activities.
  • Transport individuals to and from program activities and community outings.
  • Collaborate with the day program team to enhance service delivery and improve outcomes.

Residential DSP

  • Support individuals in maintaining independent living skills, such as housekeeping, budgeting, and cooking.
  • Assist with grocery shopping, meal planning, and meal preparation based on dietary needs and preferences.
  • Monitor and report any health concerns, ensuring medical appointments are scheduled and attended.
  • Serve as a liaison between individuals, their families, and healthcare providers to ensure continuity of care.

Floater DSP

  • Adapt to different home and program environments, providing coverage as needed.
  • Be flexible and responsive to staffing needs, traveling between various locations as assigned.
  • Ensure consistency in care and documentation across different program sites.
  • Remain awake and alert during overnight shifts, conducting scheduled safety checks.

Requirements

  • Education: High school diploma or equivalent required; additional coursework or certifications in human services preferred.
  • Certifications: Must obtain and maintain active certifications in:
  • Certified Medication Technician (CMT)
  • CPR/First Aid
  • Mandt (or other crisis intervention training)
  • Experience: Prior experience working with individuals with disabilities is preferred but not required; a strong commitment to person-centered support is essential.
  • Skills: Strong communication, problem-solving, and interpersonal skills. Ability to follow detailed care plans and work both independently and as part of a team.
  • Physical Requirements: Must be able to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks.
  • Other: A valid driver's license and an acceptable driving record as determined by agency policies.

Additional Information

  • DSPs are required to participate in ongoing training, professional development, and staff meetings to enhance their skills and knowledge.
  • This role requires patience, empathy, and the ability to support individuals with kindness, dignity, and respect.
  • Work schedules may vary and can include evenings, weekends, and holidays to meet program needs.

What's in it for you?

Total Rewards

  • Competitive Pay
  • Medical, Dental, and Vision Insurance
  • Tuition Reimbursement options
  • Flexible Spending Accounts (Health, Dependent, and Transportation)
  • Life Insurance
  • Disability Insurance
  • Paid Time Off
  • 403(b) with Employer Match
  • Employee Recognition Programs
  • Employee Referral Bonus opportunities
  • Discounts through "Tickets at Work"
  • And More!

#CMD410