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Clinical Support Technician 1, Gastroenterology, Full Time-logo
Clinical Support Technician 1, Gastroenterology, Full Time
University Of Miami Miller School Of MedicineMiami, FL
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The Clinical Support Technician 1 (U) performs duties related to the procedure process in clinical care settings in accordance with established policies and regulations, and anticipates the needs of patients, physicians, and department staff. Moreover, the incumbent prepares and maintains supplies, instruments, and equipment, and adheres to strict aseptic techniques and standard precautions. The Clinical Support Technician (U) also performs routine care and cleaning of endoscopy equipment. Maintains clean and safe environment by cleaning and defrosting refrigerators, removing dirty linens appropriately, cleaning and preparing patient carts, as well as cleaning and processing endoscopy instruments and equipment. Maintains inventories and communicates needs to appropriate personnel. Obtains and distributes supplies into assigned areas. Maintains a neat and organized work area preventing cluttering of the hallways. Ensures all equipment is kept in designated areas. Demonstrates effective communication with other staff members, physician, patients, and visitors. Demonstrating knowledge and skill in pre cleaning, leak testing, endoscope cleaning and disinfection and storage following established protocols. Maintains quality controls within department. Tears down procedure rooms at end of day and prepares room for next day cases, including restocking of supplies. Transports patients utilizing safe technique. Assists with equipment management by troubleshooting and following-up on all equipment issues. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: High school diploma or equivalent Certification and Licensing: Certification in relevant specialty or field Experience: Minimum 1 year of relevant experience Knowledge, Skills and Attitudes: Skill in completing assignments accurately and with attention to detail. Ability to analyze, organize and prioritize work under pressure while meeting deadlines. Ability to process and handle confidential information with discretion. Ability to work evenings, nights, and weekends as necessary. Commitment to the University's core values. Ability to work independently and/or in a collaborative environment. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H4

Posted 30+ days ago

Laboratory Client Support Technician-logo
Laboratory Client Support Technician
Arup Laboratories, IncSalt Lake City, UT
Schedule: 7-On/7-Off B week 8:30 PM - 7:00 AM (flexible) Training Schedule: Tuesday- Friday (8-10 weeks) 9:00 PM - 7:30 AM Department:Exception Handling- 237 Hourly rate is an estimate only which includes shift differential for nights, evenings, or weekend shifts. Overall hourly rates will vary based on schedule. Primary Purpose: The Lab Client Support Technician provides technical and preanalytic support services for a designated division of technical operations and clients. Contact clients with specimen information such as specimen integrity, volume, test clarification, and missing specimens. Provides a supportive link between customers and all other areas of the company. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Understands appropriate collection, handling, and transportation of specimens. Accurately processes specimens according to established departmental procedures. May include specimen triaging, routing, and storing. Evaluates specimens for acceptability and follows the appropriate procedures for specimens that do not meet acceptance criteria. Initiates problem resolution. Processes requests for add on testing. Develops proficiency with laboratory information systems including ANSR, ESP, IMS, Millennium, MasterControl, LMS, CRM, and eExcept. Receives and initiates telephone calls to/from customers and laboratories in a timely and courteous manner. May provide verified test results available in the LIS, as requested, to authenticated individuals. Provides education, guidance, and troubleshooting to customers regarding available resources, testing and application utility. Maintains competency on pre-analytic equipment, maintenance and operation as needed for department support. Maintains work area. Cleans bench tops and equipment as needed and daily at the end of the work shift. Documents cleaning and maintenance as required. Serves as a liaison between technical sections and customers. Builds and maintains customer relationships throughout all communications while providing a positive, professional and empathetic understanding. Documents customer communications, resolutions, issues, and appropriate follow-up. Other duties as defined. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company/departmental policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Absolute integrity in the accurate identification of samples, test performance, and reporting of results Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.

Posted 30+ days ago

Support Analyst-logo
Support Analyst
Harris Computer SystemsMississippi, OR
Core responsibilities of the position include, but are not limited to, the following: Technical phone support to customers in a remote environment. Documentation of all customer communication through internal ticketing system, Team Support. Diagnosing software issues / bugs, performing the appropriate fixes; working with other members of the technical support and software development teams in order to identify and resolve problems in a timely, efficient and effective manner. Installing and updating Delta product line applications, integrated 3rd party applications and operating system and/or database applications Learning, understanding, implementing and training on a variety of software applications Identification and communication of additional revenue streams/opportunities within the support arena Providing regular and timely status reports and progress of assigned work to the Manager of Support Services Travel - less than 15% The desired candidate must possess a high level of initiative, aptitude and energy in order to succeed in a fast-paced environment. We also require several of the following attributes: Essential Qualifications 3-5 years customer service experience in a technical environment desired Experience working within or as a vendor for local government tax appraisal, assessment and collection groups a plus Knowledge of IBM AS400/ environment desired but not requirement Familiarity with using CRM Platforms to document all customer communication History of use with Microsoft 365, Teams, and VOIP systems preferred Experience working within or as a vendor for local government tax appraisal, assessment, and collection groups a plus Demonstrated track record of working effectively within a collaborative and cohesive, team-based environment. A level of comfort appearing on camera for customer-facing and internal team calls/trainings. Excellent verbal and written communication skills Outstanding customer service and organizational skills Exceptional analytical, troubleshooting and problem-solving skills Positive, results-oriented mindset. Ability to multi-task effectively and to consistently meet assigned deadlines. Self-starter with ability to work well independently and in groups. Ability to speak comfortably in front of a group of customers. This is a remote position. While equipment will be provided, a dedicated workspace within your location of choice is a requirement.

Posted 30+ days ago

Support Center (Service Desk) Manager-logo
Support Center (Service Desk) Manager
Contact Government ServicesWilliamsport, PA
Support Center (Service Desk) Manager Employment Type:Full Time, Mid-level /p> Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Qualifications: Experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award. Demonstrated experience re‐engineering or setting up service desks according to industry best practices. Demonstrated experience obtaining Government management buy‐in for improving the service desk by demonstrating greater Return on Investment. Demonstrated experience developing and maintaining formal processes and procedures for consistency and increased productivity. Demonstrated experience implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal relationships. Demonstrated experience recommending and implementing appropriate technology and other resources to maximize service desk effectiveness. Demonstrated experience building and retaining a qualified service desk team through innovative hiring and training and development techniques. Demonstrated experience implementing innovative staffing and scheduling models for KPI guaranteed coverage at the lowest possible costs. Demonstrated experience developing a customer care philosophy that ensures customer satisfaction. Demonstrated experience analyzing service desk performance through various statistical and reporting methods. Demonstrated experience enhancing the image of the service desk as a front-end support group that advances the IT vision and strategy. Demonstrated experience managing an incident management system in a performance based environment complying with ITIL V3/V4 standards. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $57,400 - $73,800 a year

Posted 30+ days ago

Direct Support Professional - Counselor Aide-logo
Direct Support Professional - Counselor Aide
Harbor CorporationBowling Green, KY
Harbor is seeking a Counselor Aide in Bowling Green. A Counselor Aide is responsible for providing direct care to resident daily activities, overseeing household operations, and maintaining clinical records. Position is full-time, 40 hours per week, and 2nd shift, 2:45PM - 11:15PM. Full-time employees must be available to work every other weekend, as part of a rotating schedule. Requirements: High School Diploma or GED required. Medical Assistant Certification or Bachelor degree in human service field preferred. Experience working with and/or training in delivery of behavioral health services preferred. Chemical Dependency/Counseling/Social Work Licensure preferred. Must be at least 23 years of age, have a valid driver's license ,acceptable driving record, and be deemed insurable through Harbor's vehicle insurance carrier for first and second shift employees. Third shift employees will not be required to drive. Must remain up-to-date on annual Defensive Driving for 15-Passenger Vans training requirement. CPR/First Aid and NCI/CPI Certifications required. Job Duties: Assist with monitoring and maintaining client's daily household assignments, schedules, and activities, including but not limited to; counseling sessions, and social interaction skills. Knowledgeable of the individualized care plan for residents and provide support to the resident according to the care plan. Contribute to the care planning process by providing the clinical team with specific information and observations of the residents' needs and preferences. Ensures and monitors client involvement in 12-step programming through in-house meetings and community based meetings. Maintain accurate, complete and appropriate clinical records in a timely manner. Perform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials. Transport clients to appointments, social activities etc. Responsible for the completion of all scheduled tasks, care of residents and the facility (including maintenance and cleaning). Participates in training and development programs to enhance knowledge, skills and personal service network. Complete household duties and work orders as outlined on the duty list for each shift. About Harbor: A leading provider of mental health and substance use treatment for over 100 years 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more! Why Work for Harbor? It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include: Medical, dental, and vision coverage Retirement plan with company match Generous paid time off, sick time, and paid holidays Tuition and professional license reimbursement programs Clinical supervision hours offered Employee referral bonuses Ability to make a difference in your community!

Posted 30+ days ago

Field Service/Support Technician-logo
Field Service/Support Technician
Teledyne TechnologiesTucson, AZ
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description About Teledyne FLIR Defense Join Teledyne FLIR Defense, where we're dedicated to safeguarding lives with cutting-edge sensing and threat detection technologies. Our arsenal includes advanced surveillance sensors, handheld devices, unmanned vehicles, lasers, and more solutions that increase operational effectiveness for warfighters, first responders, and search-and-rescue teams. We're looking for passionate innovators eager to shape the future of the Defense industry. If you're mission-driven to globally collaborate on life-saving solutions, we invite you to explore our current opportunities. #TeledyneFLIRDefenseJobs Job Summary: Field Service/Support Technician: Field Service/Support Technician (FSST): Teledyne FLIR Unmanned Integrated Solutions is the leading provider of mobile and/or fixed integrated advanced detection and surveillance systems for federal, state, and local agencies. We're now hiring professional Field Service/Support Technicians to facilitate growth in this market and ensure our continued success in meeting customer requirements. In this position, you will be required to travel to client locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide operating training on systems. Although the official work location - home office is in Tucson, Arizona, repair, maintenance, and upgrade activities will also occur at customer locations throughout the United States. Applicants should expect to spend up to 35% of time away from the official work location. Primary Duties & Responsibilities: Responsible for the inspection, evaluation, diagnosis, maintenance, repair and/or upgrade of advanced detection and surveillance systems to include the installation of company product(s). Position includes various aspects of product field support, to include electrical, mechanical, software and hardware maintenance and repair. Prepare material, tools, and other equipment for offsite assignment location, coordinate and travel to assignment location, perform diagnostics, troubleshooting, repair, maintenance and upgrades on advanced detection and surveillance systems. Communicate with customers to determine the nature of the service and/or repair. Perform system and sub-system testing to proactively identify issues that may potentially affect deployment of the system, provide engineers with information necessary in developing solutions to identified issues. Job Qualifications: Specific Duties: FSSTs will be paired with experienced FSSTs for several weeks for training. After the training phase, the FSST will: Provide technical onsite and telephonic support to customers on operational or maintenance aspects of advanced detection and surveillance systems throughout the United States. Serve as the customer contact on technical and service-related problems, diagnosis mechanical, electrical, hardware and software and system failures using established procedures. Determine the most cost-effective and efficient repair resolution to minimize system downtime. Prepare reports for analyses of product failure issues and potential service-related trends. Establish rapport and effectively communicate with customers, while serving as a primary customer-facing representative. Work is estimated to be 100% Customer Relations- 40% electrical, 40% mechanical, 10% software and 10% hardware. Additional Positional Requirements: Travel, at times, with little advance notice. Must be a U.S. Citizen Adapt to a fluctuating work schedule. Perform duties responsibly with minimal direct supervision. Be responsive to customer calls and provide telephonic troubleshooting. Provide professional, and courteous customer assistance during site visits. Collaborate closely with technical team to resolve technical issues (work within small team dynamic). Possess some knowledge of software, hardware, common ports, connectors, and cabling. Ability to understand usage of diagnostic tools and equipment. Trace and locate cable and wiring faults with a volt ohm meter (troubleshoot). Independently manage on-site diagnostic, repair, and maintenance (can reach back to seniors for support). Complete service reports detailing field visits utilizing Microsoft Word. Operate company vehicles, customer vehicles and rental cars (valid driver license required). Obtain a passport (potential for occasional international travel). Possess excellent time management skills. Basic knowledge of SAP (training is available). Lift up to 55 pounds. Stand up to 8 hours a day. Climb onto/into elevated platforms. Communicate in the English language- Spanish and or Arabic is beneficial. Previous experience as a Field Service/Support Technician, Automotive Technician and/or a background in electronics, electro-mechanical or information technology with troubleshooting and repair experience on computer software and hardware is a plus. Previous experience as radar repair technician, with troubleshooting and repair experience is a plus. #FLIR Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.

Posted 30+ days ago

Manager Of Application Development & Support - Hyperion-logo
Manager Of Application Development & Support - Hyperion
First National Bank (FNB Corp.)Pittsburgh, PA
Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Please note: This position is based in Pittsburgh at our Financial Center. Candidates must be local or willing to relocate to the area. It is not available for remote work The Manager of Application Development and Support is responsible for the ongoing support and enhancement of Hyperion Applications, Hyperion Server Infrastructure, SAS (Statistical Analysis System) infrastructure and SAS Applications. The incumbent will manage, direct, and mentor a staff of application development professionals in their daily activities in support of the care and maintenance of these applications. The Manager will be responsible for systems architectures and standards, data integrity and for ensuring that systems are secure, scalable, durable, and adequately supported 3 years of direct report management experience. The person must be able to manage direct reports (i.e. coaching and developing employees) while also being responsible for technical delivery. 7 years of experience in the financial services industry is a plus Experience with Hyperion tools such as Hyperion Planning, Financial Reports, Essbase, EPMA, EAS, DRM, Hyperion security configuration, and Smart View is a plus. Experience in working with finance, planning, and analytics teams to gather business requirements and develop, implement, and deliver Hyperion-based solutions is a plus. Experience in working with SQL, PL/SQL Server, and SSIS for efficient data management and integration. Excellent communication and presentation skills, with the ability to comprehend business ideas and propose innovative solutions Knowledge in SAS (Analytics software and solutions), Office Analytics, Enterprise Guide, management Console, DI Studio and CPM, showcasing a strong understanding of these tools is preferred. Position Title: Manager of Application Development and Support Business Unit: Technology Reports to: Director of Business Solutions Position Overview: The Manager, Application Development and Support is responsible for the ongoing support and enhancement of the proprietary systems utilized in the Technology Business Solutions group of the Bank. The incumbent will manage, direct, and mentor a staff of application development professionals in their daily activities in support of the care and maintenance of these applications. The Manager will be responsible for systems architectures and standards and for ensuring that systems are secure, scalable, durable and adequately supported. Primary Responsibilities: Coaching, mentoring and directing the day-to-day tasks of development resources under management to ensure work is done according to best practices for software development, ensuring that code is well-structured and efficient, and that appropriate source code and change management practices are followed. Project Management. Effective management of all phases of the System Development lifecycle to deliver projects and other maintenance and enhancement requests within timeline and budget. Effective resource management in support of the entire portfolio of work to ensure effective utilization and maximum throughput. Ensuring quality of product through sound design, development, and testing. Continual evaluation of architecture, platform, standards, process, and procedure to ensure the security, stability, durability, performance, and functionality of the systems under direction. Provides Tier 2 and Tier 3 support of applications under management and ensures response and resolution of issues in accordance with corporate service level standards. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum#### of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Detail-oriented Ability to work and multi-task in a fast paced environment Excellent management skills Excellent communication skills, both written and verbal Excellent project management skills Expert level experience with Structured Query Language (SQL), ETL tools and practices, Databases, Reporting tools, web development technologies Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Posted 2 weeks ago

Family Support Worker-logo
Family Support Worker
Youth Advocate Program IncMobile, AL
Are you passionate about helping families and making a positive impact in your community? We are looking for a friendly and compassionate individual to join our team as a Family Support Worker. In this role, you will provide essential support and guidance to families in need, helping them navigate challenges and promote healthy development. Status: Part- Time Hourly FLSA Classification: Non-Exempt Summary of Position: Family Support Workers will provide and coordinate services for children and families as guided by Individualized Service Plans (ISP). They will adhere to the YAP wraparound advocacy model of service with the integration of interventions deemed appropriate by the ISP and maintain fidelity to both YAP's model and the interventions selected for each family. Family Support Workers will carry a caseload of no more than six (6) families each. They will report to the Supervisor and Program Director. Qualifications/Requirements: Bachelor's Degree in the field of social work, psychology, human and child development, counseling, sociology, or a related field, from a college or university accredited by one of the six regional accrediting associations of the US. Minimum of one (1) year of associated experience Excellent verbal and written communication skills Basic computer skills; knowledge of electronic health record systems is a plus Bilingual/Spanish speaking is a plus Position requires reliable transportation, valid driver's license, and current automobile insurance coverage. Benefits Available: Voluntary Dental Voluntary Vision UNUM Supplemental Benefits 403(b) Retirement Savings Plan. Employee Assistance Program Pet Insurance Direct Deposit Competitive Weekly Pay Flexible Schedule Youth Advocate Programs, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.

Posted 2 weeks ago

Patient Access Support Services, Enterprise Access & Reimbursement Manager - San Jose, CA West Region-logo
Patient Access Support Services, Enterprise Access & Reimbursement Manager - San Jose, CA West Region
Bristol Myers SquibbSan Jose, CA
Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Bristol Myers Squibb is looking for people who align with our Mission and have a passion to help physicians and patients prevail over serious diseases and ensure appropriate access to our medications. We are looking for smart, professional, and passionate people, like you, who want to make a difference in the lives of patients. Bristol Myers Squibb has a personal stake in developing our people not only today but for the long term. We are looking to hire our future leaders and help you reach your potential while building a career that makes you proud. Please consider this opportunity to learn about Bristol Myers Squibb, and join a stellar team of people who share your passion. The Enterprise Access & Reimbursement Manager (ARM), with focus on Hematology, Oncology, and Cardiovascular portfolio. The successful ARM candidate is a member of the customer-facing Patient Access Support Services (PASS) organization and will be responsible for developing strong, long-term relationships with customers, representing BMS Patient Access Support and Programs across a defined geography with focus on Hematology, Oncology and Cardiovascular portfolio products. This position provides access and reimbursement support, education, and resources in a professional, compliant, ethical manner, all in support of clinical decision(s) for patients. This position requires collaboration with members of the PASS program management team, matrix colleagues across Access Strategy, Field Sales, as well as the Market Access Field Team. This is a field-based position in the West Region, within the San Jose, CA geography/area. Key responsibilities include, but are not limited to: Builds and maintains professional contacts with office staff in private practice, medical group practices and/or hospitals, and others in the patient care continuum. Develops deep market access expertise in the assigned geography and anticipates implications for BMS brands (and their key competitors) in areas of enterprise focus and patient support priorities. Maintains expertise in changing healthcare landscape, including market trends and payer dynamics. Proactively shares reimbursement related education to offices as appropriate, educating staff on enrolling appropriate patients into BMS patient support programs. Reactively manages patient cases enrolled into BMS Hubs, working with office staff to facilitate continuity of care, post the clinical decision. Compliantly shares account knowledge and insights to enhance ONE BMS matrix team approach. Provides Home Office approved reimbursement related updates to District Manager and sales representatives within own geography as appropriate. Complies with all laws, regulations and policies that govern the conduct of BMS. Estimated 20%-30% of overnight travel required, based on where the candidate resides in the territory. This role reports to the Region Director of the Northeast Region. Prefer candidate to live in within territory geography boundary. Relocation is not available. Qualifications and experience we look for in a candidate: Candidates should have strong interpersonal and communication skills. Candidates should have demonstrated performance in the following skills: strategic analysis, leadership, critical thinking, leading without authority and the ability to collaborate effectively and efficiently within a matrix organization. Bachelor's degree or equivalent required with a minimum of 5+ years in pharmaceuticals and/or related Healthcare experience. Account management skills and experience in the buy and bill and specialty pharmacy market is preferred. Prior customer facing responsibility, along with patient reimbursement experience is preferred. Demonstrated strength in BMS Values - Urgency, Inclusion, Passion, Accountability, Innovation, and Integrity As this position requires operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of Qualified Driver, as determined by the Company in its sole discretion. The starting compensation for this job is a range from $153,000-$180,000, plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/ . Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Posted 2 weeks ago

Talent Manager (Administrative & Customer Support)-logo
Talent Manager (Administrative & Customer Support)
Robert Half InternationalLas Vegas, NV
JOB REQUISITION Talent Manager (Administrative & Customer Support) LOCATION NV Las Vegas TTS Hub JOB DESCRIPTION Job Summary Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients' projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half's presence in the local business community. The typical salary range for this position is $58,000 to $68,000. The salary is negotiable depending upon experience and location. The position is eligible for a discretionary annual bonus. Qualifications: BA/BS degree preferred. 1+ years administrative or customer support experience preferred. 2+ years' experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multi‐call, multi‐decision maker environment. Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long term relationships. Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce). Knowledge and familiarity with administrative and customer support department operations. Positive attitude and an engaging businesslike approach. Top Reasons to Work for Robert Half: EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER - For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match. PERFORMANCE = REWARD - We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com. UPWARD MOBILITY - With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond. TOOLS FOR SUCCESS - We provide world-class training, client relationship management tools and advanced technology to help you succeed. RESPECTED WORLDWIDE - Robert Half has appeared on FORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world. OUTSTANDING CORPORATE RESPONSIBILITY - We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB LOCATION NV Las Vegas TTS Hub

Posted 2 weeks ago

Mechanical Fabricator & Testing Support Technician-logo
Mechanical Fabricator & Testing Support Technician
Nextracker Inc.Fremont, CA
Job Description: Description: We are seeking an experienced and detail-oriented Mechanical Fabricator & Testing Support Technician to join our team. The ideal candidate will have a strong background in programming and operating CNC and manual machines, ensuring that parts are produced and tested to specifications. As a key member of the team, you will play a vital role in maintaining quality standards, improving efficiency, and ensuring the timely delivery of products and test results. Key Responsibilities: Set up and operate CNC and manual mills and lathes. Assemble fixtures and set up basic load testing conditions. Interpret technical drawings, CAD models, and blueprints to program and machine parts to precise specifications. Perform MIG welding of fixtures (1/4" - 3/4" thick carbon steel). Perform routine maintenance and troubleshooting on CNC machines to ensure smooth operations. Monitor machine performance and make adjustments to ensure optimal product quality. Inspect finished parts using precision measuring tools, such as calipers, micrometers, and gauges. Follow safety procedures and maintain a clean, organized work environment. Collaborate with engineering and production teams to optimize processes and improve product quality. Document and track production progress, including machine settings, tool usage, and material consumption. Maintain an inventory of consumables, tools, materials, and machine parts. Required Qualifications: High school diploma or equivalent; technical or vocational training in machining is preferred. Proven experience (2+ years) as a CNC fabricator in a manufacturing environment. Strong knowledge of CNC fabrication principles, materials, and testing and manufacturing processes. Proficiency with CAM and CNC programming languages (e.g., G-code, M-code). Ability to MIG weld mild steel for fixture loading. Skilled in reading and interpreting technical drawings and blueprints. Familiarity with measuring instruments and quality control standards. Strong attention to detail and a commitment to producing high-quality parts. Excellent problem-solving skills and the ability to work independently. Ability to work in a fast-paced environment and meet production and testing deadlines. Strong communication and teamwork skills. Knowledge of multi-axis CNC machines is a plus. Working Conditions: Must be able to stand for extended periods and lift up to 50 lbs. Exposure to noise, machinery, and potential hazards; safety gear is provided. Compliance with safety protocols and proper use of protective equipment is required. At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services. For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Nextracker is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Culture is our Passion

Posted 30+ days ago

Technical Support Engineer (Servers)-logo
Technical Support Engineer (Servers)
KLA CorporationPhoenix, AZ
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Job Description/Preferred Qualifications The successful technical support engineer for servers will serve as a primary point of contact for resolving complex issues on KLA server products. They will work with diverse teams to fix technical server problems. They will also tackle issues that arise from connecting a range of KLA tools to the server, which includes but is not limited to networking problems. They should have knowledge of Linux, proficiency in scripting, understanding of TCP/IP, networking, and strong problem-solving skills. Excellent communication, interpersonal, and continuous learning abilities are also crucial for success in this role. Technical Expertise: In-depth knowledge of Linux (SuSE, RedHat, CentOS, Ubuntu), system administration. Networking: Strong understanding of TCP/IP fundamentals and protocols (DNS, DHCP, HTTP, LDAP, SMTP). Scripting: Proficiency in Shell and Python scripting for automation and efficiency improvements. Problem-Solving: Excellent problem-solving skills with a passion for diagnosing and resolving complex technical issues. Communication: Strong communication and teamwork skills, with the ability to work optimally in a team environment. Organizational Skills: Excellent interpersonal and time management skills, with the ability to prioritize and multitask optimally. Adaptability: Continuous learning approach and the ability to adapt to new technologies and tools in a fast-paced industry. Experience: Proven experience in technical support, team management, and working with orchestration platforms, configuration management, and server networking. Preferred Qualifications: Configuration Management: Familiarity with configuration management tools such as Salt, Chef, Puppet, or similar. Containerization: Experience with containerization technologies (Docker) and orchestration platforms (Kubernetes). Cloud Computing: Familiarity with cloud platforms and services (AWS, Azure) is a plus. Minimum Qualifications Bachelor's Level Degree OR related work experience of 2 years; Associates Degree OR related work experience of 2 years Base Pay Range: $31.35 - $53.27 Per Hour Primary Location: USA-AZ-Phoenix-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Posted 1 week ago

Division Human Resources Communications Manager - Product Support And Logistics Division-logo
Division Human Resources Communications Manager - Product Support And Logistics Division
CaterpillarPeoria, IL
Career Area: Communications Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a creative communications professional to join our Product Support and Logistics Division as a Division HR Communications Manager. The Product Support and Logistics Division (PSLD) is an exciting and innovative division within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, segment Procurement and the design and manufacture of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters). We're committed to our customers, who build a better more sustainable world with our products, services and solutions. We understand and show the value of why they should always choose us. We're exploring new ideas and opportunities -innovating to discover the breakthroughs necessary for tomorrow's growth. Through it all, we are one team- creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience. This position leads the design, development, production and consultation on a variety of internal and external communications materials and media. What You Will Do: Lead a high-performing team of communications professionals. Consult with senior leaders and managers on messaging using the power of words, images, sounds and multi-media. Develop strategic communication plans and content in support of driving PSLD's business strategy. Advise the organization on all aspects of communications: presentations, videos, written communications, etc to ensure clarity and accuracy of message. Develop, edit, review and approve internal or external communications. Coach staff involved in any communication events or presentations. Additional Information: Must be able to travel up to 20% (Domestic & International) Candidates must be able to provide samples of work (writing, graphic design, video, etc.) What You Have (Basic Skills Required): Effective Communications: Ability to communicate in a variety of mediums both traditional (e.g., writing, presentations, etc.) & contemporary (e.g., visuals, video, etc.) Ability to be agile and adjust approach/strategy based on ever-developing business needs Communicating Complex Concepts/Effective Storytelling: Ability to tell compelling stories through a variety of mediums. Ability to effectively coach and counsel fellow employees and divisional leaders on how to form and convey compelling narratives through a variety of mediums (e.g., presentation development, story development, etc.) Being the communications expert and trusted partner to help others effectively communicate. Build and Leverage Interpersonal Relationships: Ability to build trust with leadership and employees Ability to use emotional intelligence to impact decisions and initiatives Ability to collaborate and partner with all levels of the organization to work towards a common goal Expertise in Copywriting, Editing, & Visual Communication Technology: Microsoft Office 365 (Word, PowerPoint, etc.) Expertise in Advanced Creative Software & Ability to produce effective visual communications with it (Adobe CC, Final Cut Pro X, etc.). Knowledge of Video Production & Storytelling Broadcast or Event Production & Direction Experience Influencing: Ability to coach and counsel leaders on effective communications tactics and strategies Ability to impact decisions within and outside own organization Ability to advise on techniques to build rapport and commitment to common purpose. What will Put you Ahead (Preferred Skills): Bachelor's Degree or Higher in Marketing, Communications, Journalism or related field Ability to create and tell stories through visual mediums (graphic design, video, etc.) About Caterpillar Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Summary Pay Range: $144,960.00 - $217,320.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement These benefits also apply to part-time employees Posting Dates: June 9, 2025 - June 24, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Not ready to apply? Join our Talent Community.

Posted 1 day ago

Sales Support Manager, CCH Tagetik-logo
Sales Support Manager, CCH Tagetik
Wolters KluwerNew York City, NY
. As a Sales Support Manager, you will be pivotal in the seamless execution of our sales operations, using specialized skills to support complex processes independently. You will handle high-level administrative tasks, lead significant sales initiatives, and ensure quality outcomes that align with our organizational goals. You will play a crucial role in optimizing sales operations by ensuring seamless coordination between sales, finance, and customer service teams. You will be responsible for maintaining data integrity, streamlining processes, and supporting key initiatives in Sales Planning, Demand Management, and Deal Execution. Additionally, you will contribute to performance management, go-to-market strategies, and forecasting efficiency through automation. Your work will directly contribute to the effectiveness of our sales team. Responsibilities: Execute and refine complex sales order processes. Develop comprehensive and tailored customer quotes and proposals. Conduct in-depth analysis of sales metrics to identify trends and opportunities. Lead advanced product training programs and workshops. Draft and oversee the production of major sales documents and collateral. Manage extensive updates and integrity of customer databases. Lead strategic sales meetings and project sessions. Deliver exceptional customer support and resolve critical issues. Produce and interpret advanced sales performance reports. Oversee the coordination and execution of high-impact sales events. Utilize tools such as Salesforce.com, Power BI, ZoomInfo, Duns & Bradstreet, SFDC CPQ, and Clari for reporting and analytics. Skills: Complex Order Processing: Advanced capabilities in managing sophisticated sales orders. Technical Proficiency: Hands-on experience with Salesforce.com, Power BI, ZoomInfo, Dun & Bradstreet, SFDC CPQ, and Clari. Customer Support: High proficiency in delivering exceptional customer support. Advanced Data Analysis: Skills in performing detailed sales data analysis. Training Development: Ability to design and lead comprehensive training initiatives. Advanced Documentation: Expertise in creating high-quality sales materials. CRM Expertise: Extensive knowledge and use of CRM systems. Strategic Planning: Skills in planning and leading strategic sales projects. High-Level Problem-Solving: Proficiency in resolving complex sales issues. Background in sales enablement, reporting, and process automation. Education: A bachelor's degree or higher in Business, Marketing, or a related field is preferred. #LI-Hybrid Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $121,350 - $170,050

Posted 30+ days ago

User Support Specialist-logo
User Support Specialist
Contact Government ServicesPeoria, IL
User Support Specialist Employment Type:Full-Time, Mid Entry Level /p> Department: IT As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Assist users with various IT-related troubles Install and maintain USAO hardware and software Physically move IT equipment Administer user accounts Monitor and diagnose IT systems Actively use trouble tickets to follow issues Training district users Tracking IT equipment Qualifications: Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. Certain applications may require certification by the software provider. Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Ideally, you will also have: Prior experience in automated litigation support preferred. Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems. Excellent oral and written communication skills required. Pleasant telephone manners are important. Undergraduate degree valued. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $59,084.48 - $75,965.76 a year

Posted 30+ days ago

Customer Support Specialist I-logo
Customer Support Specialist I
RE/MAX Real EstateDenver, CO
A successful Customer Support Specialist will deliver comprehensive, high quality support of various RE/MAX products and services. On this fast-paced team, the Specialist will need to exemplify outstanding customer service skills as well as troubleshooting skills. The Specialist will have a passion for solving problems, leveraging technology, and helping others to promote customer success. Through collaboration and teamwork, the Product Support team aims at delivering an exceptional experience to our customer each and every time. Essential Duties: Demonstrates a constant sense of urgency during each customer interaction focusing on customer empathy and outstanding customer service Provide insight and resolutions to our agents/affiliates via phone, chat, and email through our ticketing system Provide key stakeholders regular reports as to the success of the Product Support team Works in high performing team environment where collaboration, performance and customer service are the highest priorities Participate in identification of process improvement opportunities Liaise with other departments on projects and company initiatives as needed Provides technical support of commercial and proprietary applications Assists in the pre-production testing of application upgrades and/or custom developed applications and be responsible for assisting in the deployment of production ready products Qualifications & Skills: Bachelor's degree in business, technology or similar curriculum is preferred 2+ years' experience in a customer support, operations support, product support, application support role preferred Experience in service desk software such as Salesforce, ServiceNow or Zendesk is preferred Ability to effectively communicate complex ideas in a clear and concise manner Ability to establish and maintain effective working relationships with co-workers, stakeholders, customer and vendors Ability to become a subject matter expert in both commercial and custom developed software Sincere passion for delivering exceptional customer service and overall experience Experience in real estate industry is a plus ITIL experience/certification a plus Must be able to work until 6pm Monday - Friday, as well as participate in rotating on call schedule Available to work Saturdays Hire Range/Rate: $40,500 - $47,500 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. Competitive Medical, Dental, and Vision benefits Retirement plans with optimal company match Annual bonus/merit opportunity Educational Assistance Mental Health support program M.O.R.E. Events offered in-person and virtually Mentorship program Employee Resource Groups Community Engagement Diversity, Equity, and Inclusion Parenting Remote Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. As measured by transactions sides Application Deadline: July 22, 2025

Posted 1 week ago

Line Of Business (Lob) Manager, Child Support (Onsite, DMV Area)-logo
Line Of Business (Lob) Manager, Child Support (Onsite, DMV Area)
ICF International, IncRockville, MD
ICF is currently seeking a Line of Business (LOB) Manager capable of providing leadership and exercising strong program management skills as part of the leadership team for a large national program of Program Support Services (PSS) for child support enforcement. As the LOB Manager, you will apply your knowledge and experience to support project execution on a national project in a federal consulting environment. The purpose of this project is to assist the Office of Child Support Enforcement (OCSE) in enabling state and tribal child support agencies to better comply with federal law and improve enforcement and service delivery through program and IT management, technical support, training/communications, and data access services. As LOB Manager, you will develop and maintain individual work plans for each LOB's service area: Case Locate and Interstate, Employer Services, and Federal Collection and Enforcement. You will be responsible for project control and management reporting, in collaboration with the Program and Deputy Program Managers. The successful candidate should have relevant experience and a proven record of project leadership that includes personnel management, subject matter expertise, quality management, risk management, and critical project and program management skills ideally in a federal contracting environment. Candidates should have a background and experience in child support services and enforcement with knowledge of OCSE regulations and program implementation. Experience with the Division of Federal Systems (DFS) and the Federal Parent Locator Service (FPLS) would provide additional value. Key Responsibilities: Recommending enhancements systems and/or processes Developing business requirements for new enhancements Conducting feasibility study, business case, and/or cost benefit analysis Investigating and gathering information from private and public sources Developing project plans, schedules and present findings at DFS governance meetings Providing support and assistance to federal managers and states implementing interstate initiatives designed to enhance their achievement of child support program objectives. Coordinating annual Interstate Case Reconciliation (ICR) also called the Nationwide Case Match with states and systems development Contractor. Creating the Reconciliation Outcomes Reports. Providing technical assistance to states in use of response data, working with states to interpret results and addressing discrepancies to improve interstate communication, collections and performance measures. Preparing, Maintaining and Updating User Guides including: ICR User Guide, ICR Cheat Sheet , ICR Desk Aid Identify and reach out to stakeholders to share information about DFS systems and services to improve communication and processes. For example, employers and benefit agencies can use the Portal to report lump sum payments, terminations and to update information about their organization. Using current data collection tools and reports, make recommendations on potential improvements and urge reporting, and/or correct entries in database Collaborate with state and federal agency partners to improve reporting compliance Supporting, preparing materials for, and participating in conference calls with both public and private sector employers and benefit agencies for problem solving discussions and sharing best practices about outreach, training, electronic transmission of payments and forms, employer-related program issues, and special projects. For example, DFS conducts monthly conference calls with SSA. Coordinate with the U.S. Department of Labor (DOL) to improve the accuracy and timeliness of State Workforce Agencies' submittals to the NDNH. Maintain current stakeholder contact information (employers, child support agencies, federal and state agency partners) Maintain addresses for federal agencies for income withholding orders (IWO) and national medical support notices (NMSN) in support of Federal Agency Partners Basic Qualifications: M.S. or B.S. Required For M.S. a minimum of 4 years' relevant child support services and enforcement experience required For B.S. a minimum of 8 years' relevant child support services and enforcement experience required 3+ years' experience of applied knowledge of Office of Child Support Enforcement regulations and program implementation 3 years experience with managing and supervised staff and demonstrated experience with personnel management 1 plus years' experience originating, managing, and controlling work plans, master/project schedules Ability to travel up to 10% of the time Eligible to complete the HHS background verification process at the Public Trust clearance level Preferred Skills/Experience: Master's in social services-related field. Experience with the Division of Federal Systems (DFS) and the Federal Parent Locator Service (FPLS) PMP Certification Professional Skills: Strong project management skills: managing resources with appropriate knowledge and skills to perform ongoing activities. Creating and maintaining quality control through repeatable, managed processes. Originating, managing, and controlling work plans, master/project schedules, in accordance with the Work Breakdown Structure Sound business ethics, including the protection of proprietary and confidential information. Exceptional oral and written communication skills with attention to detail. Analytical, problem-solving, and decision-making capabilities. Ability to multi-task in a fast-paced environment, prioritizing multiple tasks while demonstrating the initiative to complete projects with minimum supervision. Collaborative ability to work well both individually and in a team environment with all levels of internal staff as well as outside clients and vendors. Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint. #Indeed #LI-CCI Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $130,037.00 - $221,063.00 DC Client Office (DC88)

Posted 30+ days ago

Material Support - 1St Shift-logo
Material Support - 1St Shift
Oshkosh Corp.Clinton, PA
About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products-including mobile elevating work platforms, telehandlers, utility vehicles and accessories-can be found all over the world. ESSENTIAL DUTIES AND RESPONSIBILITIES Position general responsibilities are as follows: Maintain inventory levels by identifying, labeling, stocking and recording materials and supplies. Transport heavy material using a forklift both inside and outside of buildings. Determine production requirements by obtaining work orders. Verify items and quantities on packing slips and receive or ship as necessary. Package materials and parts in various containers for safe shipment to internal and external customers. Communicate with internal customers while responding to material requests Develop bills of lading (loading) and delivery forms. Locate materials and supplies by pulling and verifying materials and supplies listed on production orders. Cycle count inventory as requested by supervisor. Learn and utilize current inventory computer system. Sort items according to destination and verify all items match with the purchase order. Operate forklifts up to 30,000 lb. capacity. Operate Mobile Crane. Must be able to work overtime and/or 7 days a week All other duties and responsibilities that are assigned. Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our talent acquisition team at corporatetalentacquisition@oshkoshcorp.com. Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application. Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information. Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Posted 30+ days ago

Senior User Support Specialist-logo
Senior User Support Specialist
Contact Government ServicesFort Lauderdale, FL
Senior User Support Specialist Employment Type:Full Time, Senior-level /p> Department: Information Technology CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Setup, monitor, train, troubleshoot, diagnose, and resolve issues with web conferencing tools including but not limited to: (a) Zoom.gov (b) Skype for Business (c) WebEx (d) Team Meeting (e) Adobe Connect Qualifications. 4+ years demonstrated ability to set up and disable Zoom.gov accounts. Demonstrated ability to train over 100 users in all aspects of Zoom.gov use. Demonstrated ability to diagnose issues with Zoom (audio/video; links, etc). Demonstrated ability to resolve issues with Zoom. 4+ years of demonstrated experience in training over 100 users in all aspects of Skype for business. Troubleshooting all technical issues with users including but not limited: to audio/video issues and resolving issues. 4+ years of demonstrated experience in setting up and monitoring WebEx training (troubleshooting technical issues with users and resolving issues). 4+ years of demonstrated experience in all aspects of Adobe Connect (to set up, monitor meetings, train users, troubleshoot issues, and resolve issues. 4+ years of demonstrated experience in setting up Team Meetings; training over 100 users on Team Meetings; troubleshooting technical issues; and resolving issues. Qualifications: Must have an undergraduate degree. Certified trainer in web conferencing (Zoom.gov, Adobe Connect, Skype for business, WebEx). Must be able to describe differences between basic and licensed accounts, and the advantages and disadvantages of each platform. Must be a US Citizen upfront. Must be able to obtain a Public Trust security clearance. Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $56,696.64 - $72,895.68 a year

Posted 30+ days ago

Mission Support Systems Administrator III-logo
Mission Support Systems Administrator III
Blue OriginSpace Coast, FL
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth orbit, geostationary transfer orbit, cislunar, and beyond. Its first stage is fully reusable, and the vehicle was designed from the beginning to be human-capable. As a part of a small, cross-functional team, you'll help implement, operate and maintain critical infrastructure supporting mission and test operations for Blue Origin's Advanced Development Programs. You'll share in the team's impact on all aspects of ADP by ensuring ground systems, audio, visual, information systems, and networking are ready to support test and flight operations. This is a hands-on position focused on scoping, scheduling, tracking, and reporting the design, development, qualification, and activation of ADP system in FL. In this role, you'll also identify and communicate risks and opportunities to project/mission schedules to ensure efficient implementation of new equipment. We are looking for someone to apply their technical expertise, leadership skills, and dedication to quality to positively impact safe spaceflight. Passion for our mission and vision is required! Responsibilities: Configure, deploy and maintain IT hardware, including workstations, servers, hypervisors, switches and printer. Configure, deploy and maintain mission support systems, including video and voice communications. Provide operational support for all mission systems command/control in critical test and operations environment. Adaptively build highly robust, fault tolerant on-prem infrastructure to support unique customer requirements for data systems control and monitoring. Provide support in a mission critical environment, including troubleshooting and diagnosing end-user issues in highly visible, time sensitive situations. Troubleshoot network issues and mitigate, or provide detailed relevant data such as pcaps, quantitative data, and logs to network engineers for further triage. Generate and modify user accounts through standardized identity management tools, as well as situational use of Powershell and native Microsoft administrative consoles for spontaneous change requirements. Assist in configuration management efforts by generating detailed work instructions and other industry standard workflows for software and systems level configuration control. Create new software and hardware deployment baselines built in accordance with established STIGs. Generate and update engineering drawings of system deployments and ICDs (Interface Control Documents). Inventory management, including maintaining internal asset tracking tools, spares procurement, physical restocking, and deployment. Adapt quickly to new work scope and provide secondary support to unique one-off systems such as weather monitoring, fiber optics distribution, RF distribution/control towers, PKI, and datacenter facilities management. Support occasional overtime and overnight operations to support test and launch campaigns. Travel as needed to support deployed ground systems infrastructure across the country. Qualifications: Ability to earn trust and maintain positive professional relationships Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Experience managing Linux as well as Windows server and desktop environments Prior experience building monitoring solutions, such as SNMP monitoring tools. Practical knowledge and experience with standard network protocols (ie DHCP, DNS, NPS, SQL, SMTP, NFS, etc) Experience writing technical documentation and procedures. Experience managing Active Directory environments, including writing custom account creation and management automation. Hardware troubleshooting experience, ability to assemble and reconfigure workstation and server hardware. Prior experience managing web servers, including basic proficiency with HTML, JavaScript, and SQL. Ability to climb ladders and work on elevated structures. Excellent verbal and written communication skills. Ability to lift and install heavy server and communications equipment. Desired: Prior experience utilizing Atlassian Confluence and JIRA, from a user as well as administration perspective. Experience with AWS cloud computing Experience deploying and maintaining new VMware hypervisors. Experience writing automation scripts in Powershell and Bash Experience building standardized Windows and Linux images, as well as deployment tools and methodologies. Experience with industrial controls software and infrastructure. Layer 2 networking experience, experience configuring and deploying network switches from scratch. Knowledge and experience with PKI, STIGS, disk encryption and firewall administration. Familiarity with configuration management tools such as Ansible, Netbox, Puppet, Chef, GitLab, etc. Experience creating front end software interfaces to interact with databases. Database administration experience. Bachelors Degree or higher in Computer Science or other IT discipline. Experience managing video distribution systems (baseband and IPTV) Experience managing VoIP/Mission Voice systems Culture Statement Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Background Check Required for all positions: Blue's Standard Background Check Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification, Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Benefits Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results. Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role. Equal Employment Opportunity Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "EEO Is the Law," please see here. Affirmative Action and Disability Accommodation Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com. California Applicant Privacy Notice If you are a California resident, please reference the CA Applicant Privacy Notice here.

Posted 2 weeks ago

University Of Miami Miller School Of Medicine logo
Clinical Support Technician 1, Gastroenterology, Full Time
University Of Miami Miller School Of MedicineMiami, FL
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Job Description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The Clinical Support Technician 1 (U) performs duties related to the procedure process in clinical care settings in accordance with established policies and regulations, and anticipates the needs of patients, physicians, and department staff. Moreover, the incumbent prepares and maintains supplies, instruments, and equipment, and adheres to strict aseptic techniques and standard precautions. The Clinical Support Technician (U) also performs routine care and cleaning of endoscopy equipment.

  • Maintains clean and safe environment by cleaning and defrosting refrigerators, removing dirty linens appropriately, cleaning and preparing patient carts, as well as cleaning and processing endoscopy instruments and equipment.

  • Maintains inventories and communicates needs to appropriate personnel.

  • Obtains and distributes supplies into assigned areas.

  • Maintains a neat and organized work area preventing cluttering of the hallways.

  • Ensures all equipment is kept in designated areas.

  • Demonstrates effective communication with other staff members, physician, patients, and visitors.

  • Demonstrating knowledge and skill in pre cleaning, leak testing, endoscope cleaning and disinfection and storage following established protocols.

  • Maintains quality controls within department.

  • Tears down procedure rooms at end of day and prepares room for next day cases, including restocking of supplies.

  • Transports patients utilizing safe technique.

  • Assists with equipment management by troubleshooting and following-up on all equipment issues.

  • Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High school diploma or equivalent

Certification and Licensing:

Certification in relevant specialty or field

Experience:

Minimum 1 year of relevant experience

Knowledge, Skills and Attitudes:

  • Skill in completing assignments accurately and with attention to detail.

  • Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

  • Ability to process and handle confidential information with discretion.

  • Ability to work evenings, nights, and weekends as necessary.

  • Commitment to the University's core values.

  • Ability to work independently and/or in a collaborative environment.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H4