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FFSP Quality Staff Support Specialist-logo
FFSP Quality Staff Support Specialist
LeidosFort Worth, Texas
Leidos is seeking a Quality Staff Support Specialist, who will be supporting the Future Flight Service Program (FFSP), the selected candidate will be responsible for assisting Quality Management with Quality Assurance (QA), Quality Control (QC), and the implementation of the Quality Management Plan (QMP). Function as a Fort Worth (FTW) facility Quality Assurance specialist supporting all quality functions and staff members across the program while showing a willingness to accept new work and a variety of responsibilities in a fast-paced and dynamic environment. Primary Responsibilities Assists the Quality Managers with the implementation and administration of the FFSP Quality Assurance (QA) Program and support the operational needs of the program. Implement and support the maintenance of the QMP. Ensures that all operational personnel meet and adhere to the requirements contained in all applicable Federal Aviation Administration (FAA) Orders, internal processes, and the QMP. Conducts effective auditing of the delivery of air traffic services to ensure those services are the safest and highest quality possible. Conducts process audits and product inspections as directed. Serve as a member of a team in the gathering, reporting, and processing of aircraft accidents and incidents, Mandatory Occurrence Reporting (MOR), and Requests of Information (ROI) in accordance with Leidos and FAA directives. Maintains statistical data and reports in accordance with FAA directives and Leidos Flight Service (LFS) procedures. Supports training development as a subject matter expert developing, reviewing, and modifying existing and creating new training. Assists with the development and delivery of computer-based and classroom instruction for aviation weather, flight services, and flight service systems and tools. Develops deliverable documentation describing policies, procedures, and other reference material for the program. Maintains operational databases used in the delivery of Air Traffic Services. Participates in negotiations, preparation, and execution of Letters of Agreement between LFS and FAA Air Traffic facilities and/or other organizations in accordance with FAAO 7210.3. Conducts research and provides formal interpretations to facility and program management. Participates in the formal document review process. Identifies program and system deficiencies and proposes corrective action. Develops and disseminates special event procedures, briefing guides, and graphical aids for large-scale, national events. Actively participates in constructive collaboration between multiple departments. Provides specifications to engineering on the user interface to improve product functionality. Position requires extensive interaction and coordination with various agencies such as: FAA, DOD, National Flight Data Center, U.S. NOTAM office, Terminal and Enroute facilities, Airport Managers as well as various state and local agencies. Supports an on-call rotation schedule with the Quality Team providing on call service reviews for accidents, incidents and other events 24 hours a day, 365 days a year. May require some travel. Basic Qualifications BS degree and 8+ years of prior relevant experience or a Master’s degree with 6+ years of prior relevant experience. May possess a Doctorate in technical domain. Holds a current FAA Pilot Weather Briefing Certification US citizenship is required, per contract. Ability to obtain and maintain a Public Trust security clearance. Be current on operational position(s) or could obtain and maintain currency on a minimum of two Air Traffic Flight Service operational positions with limited recertification effort required Have a working knowledge of FAA Orders 7110.10, 7110.65, 7930.2 and 7210.3 Have excellent team and project leadership skills Possess strong analytical and exceptional oral and written communication skills Possesses the ability to communicate complex issues to a diverse audience Possesses the ability to capture end-user requests and needs and communicate those to technical and management resources Have an aviation weather background Possess technical weather knowledge Bring working Knowledge of Microsoft Office products including Word, Excel, and PowerPoint. Demonstrate strong expertise in Microsoft Excel for data analysis, reporting, and record-keeping Preferred Qualifications Experience in delivering classroom or ground school training Familiarity with the FFSP Quality Management Plan Familiarity with Mandatory Occurrence Reporting requirements outlined in FAAO 7210.632 Familiarity with Accident processing in accordance with LFS process and FAAO 8020.16 Familiarity with Appendix B of FAAO 7210.634 Familiarity with Leidos EngineeringEdge NextGen (EENG) and FFSP Business Process Baseline (BPSL) Working knowledge of ISD concepts Original Posting: June 10, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $89,700.00 - $162,150.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Posted 6 days ago

Direct Support Professional-logo
Direct Support Professional
Prader-Willi Homes of OconomowocOconomowoc, Wisconsin
Are you someone who is passionate about making a difference in the lives of others? Do you enjoy caring for and mentoring others with disabilities? MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community. Overview Overview Are you passionate about empowering individuals with disabilities to live their best lives? Do you thrive in a role where you can care for, mentor, and inspire others? At MyPath, we provide specialized services and dignified care for children, adolescents, and adults with special needs. Join us and play a vital role in making a difference while building your career in a supportive, employee-owned environment. Prader-Willi Homes , a MyPath Company, has been a trusted provider of residential services for individuals diagnosed with Prader-Willi Syndrome (PWS) for nearly 40 years. PWS is a complex genetic disorder affecting appetite, growth, metabolism, cognitive function, and behavior. Our mission is simple yet impactful: to create a safe, supportive, and therapeutic environment that allows every resident to explore their highest potential for independence. By joining our team, you’ll help transform lives while working in a meaningful and rewarding career. Key Responsibilities Direct Care: Provide personal care, meal preparation, and medication administration tailored to residents’ needs while in a group home setting. Activity Facilitation: Support residents in structured daily activities to promote skill development and goal achievement. Safety and Supervision: Ensure residents’ safety and welfare, follow safety protocols, and contribute to maintaining a clean, safe environment. Documentation: Complete progress reports, incident logs, and other required paperwork accurately and on time. Communication: Collaborate with staff and residents, addressing concerns and providing proactive support. Resident Rights: Uphold residents’ rights and report any suspected abuse or grievances immediately. Schedule Options 1st shift, 2nd shift, and 3rd shift options available. 12-hour rotating weekend shifts required. Holiday shifts as part of the rotation. Qualifications Education: High school diploma, GED, or equivalent required. Age: Must be at least 18 years old. Experience: Prior experience with individuals with intellectual or developmental disabilities preferred (e.g., group homes, schools, day programs). Strong problem-solving, teamwork, and interpersonal skills. Driver Requirements Most positions require: A valid driver’s license. An acceptable driving record. Ability to safely transport clients in company-provided van. Benefits Earned-Wage Access : Work today, get paid tomorrow! Tuition Assistance : Help pay for your college education. Student Loan Paydown : Up to $150/month toward your student loans. Comprehensive health benefits: Health, dental, and vision insurance. Employee Stock Ownership Plan (ESOP) – become a part-owner in the company. Why Join Us? Mission-Driven Work: Help create life-changing opportunities for individuals with Prader-Willi Syndrome. Comprehensive Benefits: Including health, dental, vision, PTO, and more. Career Growth: Tuition assistance, professional development programs, and leadership opportunities. Employee Ownership: Participate in our Employee Stock Ownership Plan (ESOP). Supportive Culture: A workplace that values diversity, equity, and inclusion. At Prader-Willi Homes , we’re not just providing care—we’re creating possibilities. Join our team and make a difference. Additional Information MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter. Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath. Our Culture At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors: Passion Accountability Teamwork Openness Continuous Learning and Innovation As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

Posted 30+ days ago

Desktop Support Specialist - 3042-05-logo
Desktop Support Specialist - 3042-05
Delaware Nation IndustriesRome, New York
Description The Systems Analyst I (Desktop Support Technician) will work within the base User Services/Comm Focal Point team for all customer incidents and in support of the full client system lifecycle from deployment to remnant security. The Systems Analyst I at AFRL/RI will have generalized knowledge or experience in federal or corporate client systems management. 1-3 years’ experience in the following: -Client System Deployment -WDS/PXE imaging -joining client systems to a Windows domain -Client System Delivery -Backup/Restore of user profiles -Configuration of user facing applications -Client System Troubleshooting -Printer/File Share connections -General user facing application troubleshooting Requirements Secret clearance or eligibility is required CompTIA A+, Network+, or Security+ required, higher level Cybersecurity certificates or other vendor certificates preferred Degree preferred, not required.

Posted 1 week ago

Office Support II 37.5 FT-logo
Office Support II 37.5 FT
County of LancasterParole, Pennsylvania
Starting Compensation: $34,534.50/Annually Our full-time positions come with an array of excellent benefits including comprehensive healthcare coverage, a pension plan, flexible spending accounts and even a tuition reimbursement program. At Lancaster County, we understand the importance of work-life balance. That's why we offer paid time off for sick, vacation and holidays, an employee assistance program, and family medical leave. If you're passionate about making a difference, apply today to join us in serving the community! Job Description: JOB SUMMARY This is a clerical and typing position, performing administrative clerical and typing tasks in support of Court operations. Work may include a variety of activities, including establishing and maintaining files and other record keeping systems, completing forms, applications and similar documents, and processing technical and administrative matters through the office or organization, but the emphasis is on copy typing of narrative and other materials from rough drafts, recorded dictation, or other sources. Assignments may include individual responsibility for particular phases of such processes with little or no direct review. REPORTING RELATIONSHIPS This position reports to the Office Manager ESSENTIAL JOB FUNCTIONS 50% Types various materials produced within the office, including narrative briefs, depositions, adjudications, agreements, memoranda, opinions, orders, and general correspondence; reads rough copy for legibility and understanding of format requirements; questions originator about unclear words or lack of understanding; checks basic spelling and grammar; verifies originator’s intent in instances of ambiguous or inconsistent content or language; proofreads typed material; makes corrections and/or notes same depending on need for further revision on part of originator; drafts and types form letters, memoranda and similar items for higher level clerical, technical, administrative and professional staff; operates word processing equipment or electronic typewriters with memory and other word processing capabilities, enters data into JCMS and/or CPCMS systems or other computer generated reports. 30% Receives and reviews incoming materials, applications, forms and similar submissions for completeness; determines accuracy, timeliness and other requirements for action; completes forms, applications and similar documents from information provided by higher level co-workers, visitors, clients, callers and others; insures completeness of such information and presence of required supporting documents; identifies appropriate response, action or referral; makes notes of need for additional information, verification or other references; compares documents against established requirements; approves and/or recommends approval for action or subsequent processing; keeps records of activities on regular basis; assembles regular reports of such activities. 10% Greets visitors to the office and/or answers telephone calls; determines nature of business; provides information about organization, procedural requirements in assigned area, other sources of assistance and similar matters; refers caller to individual and/or office, both within and outside of assigned organization, best able to provide additional assistance; directs visitors to individual or office needed or sought; personally secures answers to factual questions and provides information and/or explanation. 10% Receives incoming mail; distributes to addressee or individual staff member for further review and/or action; may determine need for supplies and/or similar administrative requirements; completes administrative forms for submission to central offices; makes copies of documents for records keeping, distribution or other purposes; may operate other standard office equipment; hand carries mail and other material to other offices; files material; retrieves files as requested; posts information form source documents to ledgers, logs, dockets and similar records keeping systems. Performs related work as required. OTHER SPECIFIC TASKS OR DUTIES Perform other duties as assigned. MINIMUM QUALIFICATIONS Education equivalent to completion of high school, including course work in standard business practices and typing. Or any combination of acceptable education and experience which has provided the knowledges, skills and abilities cited above. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of clerical practices and procedures governing filing, receptionist and similar office procedures commonly employed in administrative, professional and/or judicial offices. Knowledge of English usage, grammar, spelling and punctuation as used in judicial office. Basic knowledge of formats, language, terminology, source documents, and similar requirements used in producing typed copy in the assigned office or organization. Basic knowledge of procedural and processing requirements governing work operations in the assigned office or organization. Skill in operating typewriter in order to produce draft and final copy. Ability to learn the uses and operations of Word and/or other computer applications to produce draft and final copy. Ability to establish and maintain effective working relationships with associates, callers, visitors, clients and representatives of other offices. Ability to organize workload, establish priorities and complete clerical processing requirements. REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES N/A PHYSICAL REQUIREMENTS/WORK ENVIRONMENT While performing the duties of this position, the employee is regularly required to sit sometimes for a long period of time and use hands to finger, handle, or feel objects, and type. The employee frequently is required to reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee must regularly lift and/or move judicial files weighing up to 10 pounds. Occasionally there may be some lifting involving boxes with case files. Specific vision abilities required by this position include close vision, the ability to adjust focus and the ability to read a laptop or PC screen. Work is primarily sedentary in nature, no special demands are required. This position has been identified as having the potential for exposure to Hepatitis B. Access to training and a voluntary vaccination against Hepatitis B is provided. The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here . Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.

Posted 2 weeks ago

Service Support Representative-logo
Service Support Representative
Aristocrat TechnologiesLas Vegas, Nevada
Working onsite at our LVIC facility in Las Vegas, the Senior Service Support Representative continuously monitors all Multi-Site Progressives (MSP) systems operations and Downloadable Gaming Services. MSP operates in a secure facility 24 hours a day, 7 days a week, and must receive constant monitoring and maintenance due to the critical nature of the gaming activities that they support. Shifts available: Fri-Mon 4am-230pm Thursday - Sunday 730pm- 6 am This position is responsible for monitoring all MSP system operations. Answers support phone calls and resolves or escalates issues. Provides support on operational and maintenance issues pertaining to the MSP systems operations and installations. Provides direct support, training, and shadowing to the Tier 1 representatives and covers a rotating on-call schedule. Due to the critical nature of gaming regulations and guidelines, this position requires high attention to detail and is heavily admin-focused. Maintain the same responsibilities and duties of the MSP Service Support Representative. Show complete and proficient knowledge of MSP responsibilities, duties, and procedures. Engage in in-depth troubleshooting with MSP Engineers and FSTs Review and process contracts Verify new PARS sheets to identify VAR for new themes. First point of escalation for MSP Service Support Representatives. Manage MSP installs and conversions. Mentor and shadow all new MSP team members. Create, monitor, and escalate vendor troubleshooting tickets. Have the flexibility to provide additional coverage when necessary. Assist with project management and task supervision. Participate in rotating on-call schedules. Other duties as assigned. What We're Looking For A high school diploma or equivalent credentials in gaming machine/system servicing, installation, or related fields. A minimum of 2-4 years of direct technical support experience in a customer contact center environment. Have a fundamental understanding of MSP procedures and policies. Must have strong analytical, critical thinking skills, combined with strong multitasking abilities. Knowledge of the Microsoft Office suite. Understanding of basic network understanding and troubleshooting processes Must be customer service-oriented and have exceptional verbal communication skills. Demonstrated ability for simultaneous phone communication and written. Able to successfully operate within a Windows desktop environment. Able to work under pressure and meet deadlines. Must be able to read, write, speak, and understand English. Must have strong communication skills, be able to work within a team collaborative environment. Ability to manage multiple tasks and priorities, including good time management skills Must be able to clear a background for all required gaming licenses needed for the position Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Pay Range $16.82 - $31.24 per hour Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity. This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/ . Additional Information: Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Posted 1 week ago

Customer Support Representative-logo
Customer Support Representative
HelloGov AIMiami, Florida
Description *** This opportunity is on-site, in Brickell, Miami, Florida. Please don't apply if you can not commute. No relocation available. *** HelloGov AI, a Miami-based innovative startup in government tech, transforming how people interact with government services. Leveraging advanced AI technology, our solutions streamline the application processes for passports, travel visas, vehicle registration, and immigration. Positioned in the financial district of Brickell, we are on a mission to enhance customer experiences while promoting technological advancements. As a Customer Success Specialist your primary focus will be engaging directly with customers via phone and Zoom to guide them through the government application process. You will provide support and be a sales advocate to resolve customer escalations to drive customer adoption and satisfaction. This is a fast-paced role where communication skills, sales acumen, and problem-solving go hand-in-hand. Requirements Deliver outstanding live support via phone, managing high volume of escalated customer cases. Communicate effectively, providing clear and professional solutions, updates on the document application process. Use sales experience to support customer conversions and promote service adoption. Promote customer advocacy by demonstrating a commitment to excellence in every interaction. Collaborate with internal teams to ensure accurate and timely resolution of issues. Drive customer retention through proactive support and high-quality service. Capable of conducting over 150+ outbound call backs daily efficiently. Collect feedback from customer interactions and relay it to the product team to ensure our product roadmap aligns with client feedback. Drive customer success initiatives that enhance customer retention. Utilize B2C experience to understand and respond to consumer behaviors, ensuring customer expectations are met and exceeded. Promote customer advocacy by demonstrating a commitment to excellence in every interaction. Qualifications: 1-3 years of experience in customer service or support roles. Excellent verbal and written communication skills in English. Strong problem-solving skills and the ability to manage multitasking customer interactions. Tech-savvy, with proficiency in CRM systems and customer support tools. Bachelor's degree in business, Hospitality Management, Information Technology, Psychology or a related field, or equivalent experience. (A bachelor’s degree is preferred but not required) Ability to thrive in a fast-paced and dynamic environment. Strong work ethic and ability to multitask. Applicants must be legally authorized to work in the US. Sales Experience Preferred Schedule: Monday to Friday, 9 am to 6 pm EST. Availability for occasional weekend shifts required. In-office role in Brickell, FL, 33131. No hybrid or remote available. Benefits Pay: $55,000.00 per year Bonus Opportunity Paid Time Off (PTO) and federal holiday observance. Parking pass provided. Complimentary breakfast and mid-day snacks. Extensive opportunities for professional growth in a dynamic startup environment.

Posted 2 weeks ago

Junior Agent Support Representative-logo
Junior Agent Support Representative
RSC Insurance BrokerageWarsaw, Indiana
NOTE: This is a hybrid opportunity and this role requires onsite in-office presence approximately 1 to 3 days per week at our following office locations: Denver, CO, Dumas, TX, Lubbock TX. Warsaw, IN. Join Our Team as a Junior Agent Support Representative! Are you detail-oriented, organized, and ready to support a dynamic team of professionals? We're seeking a Junior Agent Support Representative to provide essential support that helps our agents succeed. If you're ready to jump into a role where you’ll be the backbone of operations, ensuring efficiency and smooth communication, this is the job for you! Your Impact: Review and submit completed applications, production reports, and acreage reports. Respond to work-related correspondence (email, phone calls) within business hours. Gain working knowledge of Sales Tools, including inputting client information, building units and databases, and updating production records. Collect and provide critical information to help agents perform efficiently. Audit all applications, production reports, and schedules of insurance for accuracy. Assist agents by submitting claims and managing client trackers. Keep agents informed of paperwork deadlines and ensure timely submissions. Successful Candidates Will Have: Education: High school diploma required. Experience: Previous crop insurance experience preferred. Certification: P&C License within the first year of hire. Tech Savvy: Proficiency with PC programs like Word, Excel, and Outlook. At Risk Strategies, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, life, and retirement savings, paid time off, and paid holidays for eligible employees. The total compensation for a position may also include other elements dependent on the position offered. The expected annual pay range for this position is $40,000 to $45,000 plus discretionary bonus. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience. Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and over 5,000 employees across the US and Canada. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers . Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice .

Posted 3 weeks ago

IT Support Specialist-logo
IT Support Specialist
Knighted VenturesLos Angeles, California
About Us Knighted is a multi-faceted investment organization poised for continued growth over the coming years. Within the gaming space, we are the largest provider of Third-Party Player Proposition Services (TPPPS) for California cardrooms, recognized as the premier industry leader. In addition to enjoying a dominant position in the gaming industry, we are continuing to explore high-potential businesses across markets, expanding our reach most recently in the Texas market with a mission to redefine the entertainment landscape. The Founders are accomplished entrepreneurs recognized for disrupting enterprise through innovation and an unwavering commitment to serve our clients, our people, and our communities. Driven by innovation and corporate excellence, our team thrives on curiosity, strategic vision, and a commitment to integrity, quality, and good judgment. Company culture at Knighted is of the utmost importance to us. We seek individuals who view the world through a lens of unlimited possibilities, and who value people above everything else. IN IT TOGETHER. ON TOP OF IT. NOT ABOVE IT. About the Role Hi, I'm Johannes, IT Manager at Knighted. I've been with the company for over 8 years. I'm a hardcore techie, who loves tinkering with technology and finds fascination in human-technology relationships. I run a small IT team, where everyone loves getting things done; always try to better themselves, and always always look out for each other. We're looking for someone to take on a significant IT support portion in SoCal, and expand the overall IT team. If you're someone willing to engage with every aspect of IT, go out of your way, and be the hero of the day, then read on. Knighted is looking for an IT Support Specialist to support the IT department and greater Knighted team. You’ll be solving a wide range of tech related problems and assisting to create a streamlined IT infrastructure. Leveraging FreshService IT Services Management platform and dashboards to manage your ticket queue, you’ll work in a team environment to enhance your knowledge and that of your teammates. We’re looking for someone who enjoys customer service support, possess knowledge across a wide range of technical topics, and thrives on finding solutions to technical issues in an ever-changing and flexible environment. Responsibilities Provide timely first-level contact and problem resolution for hardware, software, networking, and mobile support, escalating issues as appropriate Perform general IT support activities, hardware deployment/repair, and software installations Perform preventative maintenance of IT equipment Regular travel to business operations locations for support and maintenance, as well as assisting remotely Support account management of our technical systems Assist with recommendations of technical solutions that meet design and functional needs Assist with updating/authoring Best Practices and Procedures documents Perform asset management to include asset inventory, audit and tracking, asset administration and reporting, automating the asset management process as necessary Experiences & Skills Must be at least 21 years of age or older to be able to assist our teams onsite Associates Degree, equivalent Certification (A+, Net+, Sec+, Cloud+, etc.), or equivalent experience preferred Knowledge and experience with Google Workspace Apps Knowledge and ability to support iPadOS, MacOS, ChromeOS, WindowsOS, Android Ability to quickly understand and operate a wide variety of IT applications and systems For internal employees: Gaming Level - Green Belt or above Qualities & Preferences Familiarity with SaaS environments is a plus Precise but with a sense of urgency An upbeat and positive attitude toward the work Ability to communicate effectively using several modes of communication, such as: face-to-face, email, phone, instant messaging, etc. Benefits Free medical benefits, with options for upgraded coverage Dental and vision coverage Flexible paid time off Commuter benefits 401(k) retirement plan Perks program with discounts on local gyms, restaurants, concerts, and more $25 - $28 an hour Knighted is a proud equal opportunity employer and all employees and qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Posted 4 days ago

Substance Use Counselor / Community Support Team-logo
Substance Use Counselor / Community Support Team
00 RHA Health ServicesBurlington, North Carolina
We are hiring for: Substance Use Counselor / Community Support Team Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Substance Use Specialist serves on the Community Support Team, providing individualized case management to individuals in the community. A Certified Alcohol and Drug Counselor possesses knowledge and is able to apply substance use/abuse treatment to a diverse population and has the capacity and knowledge to work with a treatment group that present a variety of addictions and addiction related behaviors. Provides individual sessions to explore overall goals, treatment plan, and measurement of goal completion, assess further needs of individuals for successful recovery and program completion. Relies on knowledge, experience, and judgment with supervision and direction from the supervisor to provide quality services. Must be a Qualified Professional as defined by state agencies and service definitions. Must also be a Certified Alcohol and Drug Counselor . Certain services may require additional training, knowledge, experience, and licensure. Pay Range: $45,000 - $50,000 Schedule: Monday - Friday 8:00am - 5:00pm, Rotate after hour phone Responsibilities Include: Provides individual sessions to explore overall goals, treatment plan, and measurement of goal completion, assess further needs of individuals for successful recovery and program completion. Conducts utilization reviews based on assessment information, treatment progress, and established guidelines, to determine eligibility for services, continuation of services, and discharge for services, complete service authorization requests, and maintain current authorization for service provision. Utilizes assessment recommendations and input from client, family, and other involved natural and professional supports, develop person-centered treatment plans, and provide on-going monitoring and revision of treatment plans as indicated. Provides preventive and therapeutic interventions in individual, family, and group counseling sessions including skills building , supportive counseling, and case coordination to help clients develop needed skills and support on-going treatment gains in regard to managing substance abuse and mental health symptoms and adapting to home, school and other environments Consults with psychiatrist or other medical personnel regarding reporting behavioral observations and concerns, and improvement or concerns related to any prescribed medications. Documents treatment interventions, community support and assessment of client’s progress based on treatment goals in client’s record according to state and agency requirements within 24 hours following the billed activities. Required Education/Experience: Required NC Licenses: CADC, LCAS or relevant Associate Level license Qualified Alcohol and Drug Professional which is defined as: a graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, post-graduate degree accumulated supervised experience in substance abuse prevention; OR a graduate of a college or university with a bachelor’s degree in a human service field and has two years of full-time, post-bachelor’s degree accumulated supervised experience in substance abuse prevention; OR a graduate of a college or university with a bachelor’s degree in a field other than human services and has four years of full-time, post bachelor’s degree accumulated supervised experience in substance abuse prevention; OR a substance abuse prevention professional who is certified as a Certified Alcohol and Drug Counselor (CADC) by the North Carolina Certified Alcohol and Drug Professional Practice Board and meets the above requirements as a QSAPP Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Posted 1 week ago

Peer Support Specialist - Assertive Community Treatment-logo
Peer Support Specialist - Assertive Community Treatment
Lakin CampusCouncil Bluffs, Iowa
At Heartland Family Service, we are committed to building a culture is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF WORK A Peer Specialist is someone who has received or is currently receiving services for a Serious and Persistent Mental Illness and provides services to peers from a lived experience perspective. This person may also have a history of using substances. This position is a fully integrated Assertive Community Treatment (ACT) team member who provides highly individualized services in the community and promotes client self-determination and decision-making from a whole health perspective. Peer Specialists also provide essential expertise and consultation to the entire team to promote a culture in which each client's point of view and preferences are recognized, understood, respected, and integrated into treatment, rehabilitation, and community self-help activities. Professionals at this level have excellent communication skills with clients, family members and community institutions. Decision-making, problem solving, and highly developed interpersonal skills are critical. Compensation: between $15.49 and $18.46 (wage is determined by total years of relevant experience) Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m. Click to see benefits and company perks MINIMUM QUALIFICATIONS Bachelor’s Degree in Human Service Field preferred Two years paid or volunteer experience working with individuals with severe and persistent mental illness. Valid driver’s license/ acceptable driving record. Essential Duties and Responsibilities Utilizes lived experience of behavioral health treatment and recovery to support clients in their journey of recovery. Approach work as a member of a multi-disciplinary team and respect differing opinions. Consults with community agencies and organizations, including peer run programs such as self-help groups and peer drop-in centers. Facilitates client participation in peer self-help programs and activities. Documents client progress to maintain a permanent record of client activity according to the agency's established methods and procedures. Participates in daily staff organizational meetings and treatment planning review meetings. Contributes to the team's ongoing assessment of clients' mental illness symptoms and clients' response to treatment. Shares observations and concerns with the team for consultation and direction and takes appropriate action. Utilizes recovery-based techniques to provide direct services to clients on an individual, group, and family basis in the office and in community settings to teach symptom-management. Assists in skill development in the areas of personal hygiene and grooming tasks, nutrition education, meal planning, grocery shopping, food preparation, locating and maintaining a safe and affordable place to live, daily household maintenance, locating transportation services. Provide transportation to assist clients with gaining access to resources. Assist clients to obtain a primary care physician, dentist, and eye doctor. Assist clients to plan and carry out socialization and leisure time activities. Organizes and leads individual and group social and recreational activities. Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency. Is dependable and punctual regarding scheduling and attendance. Abides by all specific program and Agency procedures, policies, and requirements. Develops personal and program related skills through participation in internal and external training opportunities. *Creates, maintains and shares an appropriate a dynamic self-care plan. *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts. *Essential functions of this job is to be performed on company physical work site. Performs other program related duties as assigned. *DENOTES ESSENTIAL JOB FUNCTIONS

Posted 6 days ago

Resident Support Aide-logo
Resident Support Aide
Grand Pines Assisted Living CenterGrand Haven, Michigan
No Mandations! ***1ST, 2ND and 3RD SHIFT AVAILABILITY. Shift Time and Schedules - 1st 7a-3:30p 2nd shift 3p-11:30p, shift rotations full-time 4 days one week 5 days the next (includes every other weekend) part time 3 days one week 2 the next (includes every other weekend) Hourly range $15.50-$18.25 Pay based on experience and certification Job Description: Purpose of the Caregiver/CNA Position Assure that all aspects of the residents’ personal care and service plan is implemented while assuring that the resident is treated with dignity and respect, assisting each resident to be as independent and self-sufficient as possible. Caregiver/CNA Qualifications Resident Services Assistants are selected based on such factors as an empathetic and positive attitude toward caring for frail elderly persons. May be credentialed as Certified Nursing Assistant (CNA); Competency Evaluated Nursing Assistant (CENA); Home Health Aide; other credential or experience which prepares the individual to perform the duties required. Must be able to read, write and carry out directions in English. Must possess maturity and the ability to deal effectively with the emotional, mental, and physical demands of the job. Typically, a minimum of 17 years of age. Must be able to perform essential functions of this position physically and mentally. Must be able to pass the state mandated criminal background screening and random drug testing. Caregiver/CNA Essential Functions Provide excellent care and customer service to the residents of this assisted living center in accordance with their individual written plans of care and service. Assist residents with Activities of Daily Living, as described in the individual service plan. Bathing, showering, assisting to the toilet, hygiene, dressing, undressing, eating, ambulating, mobility, transferring, Assist residents as needed to attend life enrichment events and meals. Assist residents to maintain their highest level of independence Treat all residents with dignity and respect Respond to resident requests for assistance, including “call lights”. Properly uses assistive and adaptive devises as specified in individual care and service plans and policies; Gait belt, slide board, sit-to-stand, Hoyer lift, bath chair, etc. CAMEL, Walkie-talkies, Tablet, etc. Observe residents for any change in condition (physical, emotional, cognitive or behavioral) Communicate any change in resident condition or observed concerns to the supervisor Document care and service as directed Comply with infection control protocols Comply with Life Safety policies and periodic “drills” Documentation as required Caregiver/CNA General Responsibilities Treats all residents with dignity, respect and compassion A good will ambassador for this assisted living center Reports to work on-time, as scheduled Works cooperatively with co-workers, supervisors, and other personnel associated with this assisted living center Complies with rules of Resident Rights Complies with HIPAA Privacy rules Complies with the guidelines of the Employee Handbook for this assisted living center Follows Universal Precautions and good infection control practices Responsible to inform supervisor if unsure of any practice before performing it Caregiver/CNA physical and mental requirements Able to walk distances on hard surfaces Able to stand for extended periods of time Able to bend, stoop, turn, twist, squat, kneel, push, pull, reach, and stretch Some repetitive motion work Able to communicate in English - verbally and in writing Ability to assist residents in showers, toileting, transferring, and all aspects of personal care Ability to communicate verbally and in writing with residents, co-workers, and supervisors Ability to comprehend written and verbal instructions Emotional stability to appropriately handle resident care needs, including chronic illness, challenging behaviors, dementia-related issues, and death of residents Able to lift 50 Pounds Caregivers/CNA Benefits: Hourly wage and benefits as stated in the Employee Handbook. Eligible for 2% increase after 90 days of employment with a satisfactory review, and merit increase annually based on supervisor’s written evaluation of performance. Work schedules are posted electronically to ON SHIFT a minimum of one week in advance. After one year of employment, eligible to participate in the 401k retirement savings program. “When I was a boy and I would see scary things in the news, my mother would say to me, "Look for the helpers. You will always find people who are helping.” Fred Rogers ' ' Work Location: One location Voted 2nd Best Assisted Living by Grand Haven Tribune People's Choice Awards 2024 Voted 3rd Best Healthcare Company to work for by Grand Haven Tribune People's Choice Awards 2024 COVID-19 considerations: Masks required, employee screening upon entering the building, COVID testing available and increased sanitation. #INDGP

Posted 1 week ago

Online Audition Technical Support Assistant-logo
Online Audition Technical Support Assistant
Berklee College of MusicorporatedBoston, Massachusetts
In order to participate in Berklee Student Employment, a student must fulfill the following requirements: Current student at Berklee College of Music or Boston Conservatory at Berklee. Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters. Have a valid United States Social Security Number (SSN). Remain in “valid” Visa status as applicable. A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester. Federal Work Study student may apply. In good disciplinary standing. Must be located in the U.S. For complete program details, please go to our website: www.berklee.edu/se . The Online Audition Support Assistant helps ensure that all Berklee College of Music applicants, attending an online audition and interview have a smooth experience. Under the direction of the Manager of Auditions Operations, this position will guide applicants in setting up their audio settings and sound in Zoom. This position will also troubleshoot applicant issues with Zoom’s settings and help resolve any audio issues before the audition begins. Essential Duties and Responsibilities Greet each prospective student in the Zoom “lobby” and help them complete a sound check prior to the start of the audition. Work 1-1 with applicants experiencing audio issues and resolve them in a way that will facilitate a positive audition experience for the applicant. Advise auditionees using external microphones and/or audio interfaces to ensure that Zoom is the device output. Use Berklee’s recommended settings and protocols as a starting point, but must be comfortable coming up with creative solutions to solve Zoom/technical challenges. Assist the online audition host and co-host with other duties as assigned Schedule and Expectations Online Auditions take place on select Mondays throughout the year from 8:00 AM to 6:00 PM. Successful applicants to this position must be able to commit to at least a morning or afternoon (8AM-1PM or 1PM-6PM) shift on Mondays. Online auditions also take place on select Thursday evenings from 7:00 PM to 1:00 AM for applicants living in the Asia/Pacific region. Knowledge and Skills Required: A strong desire to represent the Berklee College and Boston Conservatory community for prospective students and families. Expert knowledge of and experience using Zoom for live musical performance Familiarity with common audio interface and Digital Audio Workstation (DAW) technologies and ability to help users troubleshoot technical issues A desire to identify creative solutions to technical challenges. Prior experience with live EDI performance desirable, but not required. Prior experience customer service and/or technical support. Must be self-motivated, possess an entrepreneurial spirit, and have the ability to work independently. Pay Rate: Student Worker 2 Hiring Manager: Destiny Wilkey

Posted 1 week ago

PT Support Associate-logo
PT Support Associate
Tory BurchNorfolk, Virginia
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You’re also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you’ll be working with an amazing team of women and men who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You’ll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable – We change before we have to Entrepreneurial – We own it Collaborative – There’s no “I” in Tory Client & Brand Focused – We put ourselves in Tory’s shoes Live the Values – We show up for each other Functional Expertise – We’re constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. E qual Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com .

Posted 30+ days ago

Support Lead Part Time-logo
Support Lead Part Time
Five BelowNorth Charleston, South Carolina
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit F ive Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 2 weeks ago

Service Area Support Specialist, Early Learning Programs-logo
Service Area Support Specialist, Early Learning Programs
Catholic Charities, Diocese of ClevelandCleveland, Ohio
Program Statement: Inspiring brighter futures for children, families and staff. The Catholic Charities Early Learning/Head Start program provides high quality, comprehensive approach to services for both children and families that includes early learning education, professional development, family engagement, health and nutrition, and mental health and disabilities services. We serve children and families in five locations in Cuyahoga County. All of our sites are Gold Level SUTQ Rating. What You Will Do: Enter the assigned data into the appropriate databases. Keep track of received data and source documents. Prepare and sort source documents; identify, interpret review accuracy of data to be entered.

Posted 30+ days ago

Direct Support Professional (DSP)-logo
Direct Support Professional (DSP)
Eisenhower Center BrandManchester, Michigan
We are growing and looking for Direct Support Professionals! Do you have a caregiving background? Do you have experience providing exceptional care and redirecting behaviors? Do you have knowledge of CMH/TBI residents? If so, we invite you to consider a career at Eisenhower Center. Below are more details before you decide to apply: Location: onsite in Manchester, MI Position: DSP Hourly: $18.20 Benefits start after 30 days: Health, Dental, Vision and many more! All offers of employment are contingent upon background screens Direct Support Professional Essential Duties: Provide opportunities through the day to help residents meet their goals. Adhere to the person-centered plans, and behavior plans as written for each resident. Provide quality of care and safe and healthy setting free from harm while upholding the rights of all residents. Create a space of trust and relationship with all residents. Transport residents and attend appointments, advocate, and obtain necessary documentation, when needed. Must remain awake and immediately accessible in all homes requiring 24/7 care. Staff in Full Time/Part Time Slots are expected to work the set schedule consistently and are permitted to pick up additional shifts with approval. Competencies Required Client focused and strong communication skills. Take the initiative to provide excellent care and goal driven with clients. Engaged and collaborative with clients and coworkers. Trustworthy, reliability and confidentiality at all times. Committed to building and supporting a culture that is inclusive for all. Following all processes, policies, and procedures. Focus on our purpose to create and maintain a safe and positive environment for our clients, making an impact on their daily lives. Key Accountability Items Job Performance: Maintain zero advisements for any performance related issues including – attendance, documentation, compliance, engagement, attitude and paraverbal. Attendance: Must be on time for all shifts and must be in attendance for shift report during shift exchange. Documentation: Accuracy and completeness with Daily Progress Notes (DPN), Direct Data Sheet (DDS) and any other unit documentation. Compliance: Fully compliant with all organizational training and updates in policies. Engagement: Maintaining full engagement with residents while on shift. Attitude: Maintain a positive attitude on the floor and with all residents and staff. Paraverbal: Ensure there is no poor paraverbal usage while on the floor with residents and staff. Direct Support Professional Preferred Qualifications and Education Requirements A minimum education of high school diploma or GED. Valid Driver License and reliable transportation. Previous experience in healthcare field Experience with providing direct care to individuals with disabilities. Ability to accept constructive feedback. Ability to pass background checks as required by regulatory agencies Ability to follow instructions, work independently and demonstrate patience and empathy. Strong interpersonal and communication skills. The Ideal Candidate Excellent verbal and written communication skills Ability to work independently or as a collaborative member of a team Ability to direct other team members and coach others Knowledge of CMH/TBI residents and behavioral redirection Ability to provide exceptional care and assistance with ADLs Demonstrating client-focused strategy skills Demonstrated skill in reporting, and summarizing daily tasks and worksheets Ability to make decisions and take initiative in problem resolution Ability to exercise tact and responsibility with handling confidential information Eisenhower Center is an EEO employer – Veterans/Disabled and other protected categories – and is a 2019 Bronze Veteran-Friendly Employer, Michigan Veterans Affairs Agency. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Eisenhower Center endeavors to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (734) 677-0070. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do

Posted 6 days ago

IPS Employment Support Professional-logo
IPS Employment Support Professional
Easterseals PORTRaleigh, North Carolina
Easterseals PORT Health, a nonprofit provider in North Carolina and Virginia, is seeking a dedicated, people-focused Employment Support Professional (ESP) to join our team. This community-based role offers a flexible Monday–Friday schedule, a competitive salary, and requires travel throughout the Raleigh area. If you're looking for a fun and rewarding opportunity, we’d love to hear from you! Full-time Schedule: Flexible scheduling What You’ll Do The IPS Employment Support Professional (ESP) performs as an integral part of the management team working with adults with mental health and/or substance use issues. Primary duties are to secure community-based employment for individuals with disabilities according to the service definition and IPS Fidelity Model. Develops the Person-Centered Employment Plan for individuals assigned to him or her. Collaborate with other ESP, Employment Peer Mentor, outside behavioral health providers, families, natural supports, housing, transportation, and other community service providers who support the individual. Assists individuals in mastering skills and meeting production standards by better understanding their roles, expectations, and steps needed for efficiency/effectiveness. Coordinates services with NCDVR staff. How You’ll Benefit We offer competitive benefits to benefits eligible positions. Paid time off and paid holidays Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA) Life Insurance, Disability Insurance and more 403(b) Retirement Plan Employee Assistance Program and Legal services, when needed What We’re Looking For To join our team, you must be willing to provide support in a community-based role and have a passion for helping others reach their full potential in the work force. Previous experience supporting adults with mental health disabilities in a job coach environment. We also require the following: High School diploma or GED required. Bachelor's Degree required A minimum of 2 years’ experience supporting adults with mental health disabilities and/or substance abuse is preferred. Knowledge of the labor market and community services agencies as well as skills in writing task analysis, systemic job training, counseling, advocacy and supported employment are preferred. Possesses a valid, unrestricted, state appropriate driver’s license, has a good driving record and carries current, unrestricted vehicle insurance. Willing to travel within assigned territory to support community-based program About Easterseals PORT Health Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600-member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia. Our working environment supports employee and client health with a ‘no tobacco’ use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles. We believe that by leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand & act to make ESPH an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self & Learning & Growing (IDEAL) organization. Applicants of all abilities are encouraged to apply!

Posted 2 weeks ago

PT Support Associate-logo
PT Support Associate
Tory BurchCarlsbad, California
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You’re also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you’ll be working with an amazing team of women and men who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You’ll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable – We change before we have to Entrepreneurial – We own it Collaborative – There’s no “I” in Tory Client & Brand Focused – We put ourselves in Tory’s shoes Live the Values – We show up for each other Functional Expertise – We’re constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 21.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. E qual Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com .

Posted 30+ days ago

Medical Support Specialist - RN-logo
Medical Support Specialist - RN
TakedaKokomo, Indiana
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA) Current Cardiopulmonary Resuscitation (CPR) and AED certification Fulfill state requirements (in state of licensure) for basic IV therapy Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist Two years in a clinical or hospital setting What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IN - Kokomo U.S. Hourly Wage Range: $31.92 - $43.89 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained , certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based e mployees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IN - Kokomo Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

Posted 2 weeks ago

Certified Peer Support Specialist-logo
Certified Peer Support Specialist
The Elevance Health CompaniesIndianapolis, Indiana
Anticipated End Date: 2025-07-25 Position Title: Certified Peer Support Specialist Job Description: Be Part of an Extraordinary Team Title : Wellness & Recovery Specialist Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered. Shift: Monday – Friday, business hours. Build the Possibilities. Make an Extraordinary Impact. The Wellness & Recovery Specialist is responsible for care coordination and/or care management activities focused on the Wellness and Recovery of members. Will assist members in working with their case manager or treatment team in determining the steps needed to achieve goals and self-directed recovery. How you will make an impact: Primary duties may include, but are not limited to: Identifies opportunities for engagement of members and their families in forming a supportive, recovery network and initiates and maintains contact with assigned members to determine members’ engagement and response to services. Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites. Collaborates with Stabilization Teams and interdisciplinary teams as a member advocate in discharge planning education, resolution of barriers, and service transitions. Acts as a resource for staff on decision making and problem solving. Initiates and maintains contact with assigned individuals and providers to determine members response to services. Assist members understand Peer Recovery resources available within the local community. Assist members in identifying recovery resources, support, remove barriers, and facilitate connections in the local community. Assist clients in developing empowerment skills and combating stigma through self-advocacy. Minimum Requirements: Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background. Peer Specialist Certification required. Preferred Skills, Capabilities and Experiences: Knowledge of care-coordination and case management concepts strongly preferred. BA/BS or MBA preferred. 1 year of experience working as a peer specialist highly preferred. For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $20.89 - $36.04/hour Locations: California In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Licensed/Certified - Other Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Leidos logo
FFSP Quality Staff Support Specialist
LeidosFort Worth, Texas
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Job Description

Leidos is seeking a Quality Staff Support Specialist, who will be supporting the Future Flight Service Program (FFSP), the selected candidate will be responsible for assisting Quality Management with Quality Assurance (QA), Quality Control (QC), and the implementation of the Quality Management Plan (QMP). Function as a Fort Worth (FTW) facility Quality Assurance specialist supporting all quality functions and staff members across the program while showing a willingness to accept new work and a variety of responsibilities in a fast-paced and dynamic environment.

Primary Responsibilities

  • Assists the Quality Managers with the implementation and administration of the FFSP Quality Assurance (QA) Program and support the operational needs of the program. Implement and support the maintenance of the QMP.  
  • Ensures that all operational personnel meet and adhere to the requirements contained in all applicable Federal Aviation Administration (FAA) Orders, internal processes, and the QMP.
  • Conducts effective auditing of the delivery of air traffic services to ensure those services are the safest and highest quality possible. Conducts process audits and product inspections as directed.
  • Serve as a member of a team in the gathering, reporting, and processing of aircraft accidents and incidents, Mandatory Occurrence Reporting (MOR), and Requests of Information (ROI) in accordance with Leidos and FAA directives. Maintains statistical data and reports in accordance with FAA directives and Leidos Flight Service (LFS) procedures.
  • Supports training development as a subject matter expert developing, reviewing, and modifying existing and creating new training.  Assists with the development and delivery of computer-based and classroom instruction for aviation weather, flight services, and flight service systems and tools.  
  • Develops deliverable documentation describing policies, procedures, and other reference material for the program. Maintains operational databases used in the delivery of Air Traffic Services.
  • Participates in negotiations, preparation, and execution of Letters of Agreement between LFS and FAA Air Traffic facilities and/or other organizations in accordance with FAAO 7210.3.
  • Conducts research and provides formal interpretations to facility and program management. Participates in the formal document review process.
  • Identifies program and system deficiencies and proposes corrective action.
  • Develops and disseminates special event procedures, briefing guides, and graphical aids for large-scale, national events.
  • Actively participates in constructive collaboration between multiple departments.
  • Provides specifications to engineering on the user interface to improve product functionality.
  • Position requires extensive interaction and coordination with various agencies such as:  FAA, DOD, National Flight Data Center, U.S. NOTAM office, Terminal and Enroute facilities, Airport Managers as well as various state and local agencies.
  • Supports an on-call rotation schedule with the Quality Team providing on call service reviews for accidents, incidents and other events 24 hours a day, 365 days a year.
  • May require some travel.

Basic Qualifications

  • BS degree and 8+ years of prior relevant experience or a Master’s degree with 6+ years of prior relevant experience. May possess a Doctorate in technical domain.
  • Holds a current FAA Pilot Weather Briefing Certification
  • US citizenship is required, per contract.
  • Ability to obtain and maintain a Public Trust security clearance.
  • Be current on operational position(s) or could obtain and maintain currency on a minimum of two Air Traffic Flight Service operational positions with limited recertification effort required
  • Have a working knowledge of FAA Orders 7110.10, 7110.65, 7930.2 and 7210.3
  • Have excellent team and project leadership skills
  • Possess strong analytical and exceptional oral and written communication skills
  • Possesses the ability to communicate complex issues to a diverse audience
  • Possesses the ability to capture end-user requests and needs and communicate those to technical and management resources
  • Have an aviation weather background
  • Possess technical weather knowledge
  • Bring working Knowledge of Microsoft Office products including Word, Excel, and PowerPoint. 
  • Demonstrate strong expertise in Microsoft Excel for data analysis, reporting, and record-keeping


Preferred Qualifications

  • Experience in delivering classroom or ground school training
  • Familiarity with the FFSP Quality Management Plan
  • Familiarity with Mandatory Occurrence Reporting requirements outlined in FAAO 7210.632
  • Familiarity with Accident processing in accordance with LFS process and FAAO 8020.16
  • Familiarity with Appendix B of FAAO 7210.634
  • Familiarity with Leidos EngineeringEdge NextGen (EENG) and FFSP Business Process Baseline (BPSL)
  • Working knowledge of ISD concepts

Original Posting:

June 10, 2025

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $89,700.00 - $162,150.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.