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Topgolf logo
TopgolfVirginia Beach, Virginia
Job Responsibilities Greet and assist guests in a friendly and welcoming manner. Manage reservations, seating, and waitlist to optimize table turnover. Coordinate with kitchen and service staff to ensure timely and accurate food and beverage delivery. Critical Skills & Experience Requirements Excellent interpersonal and customer service skills. Ability to multitask and remain calm under pressure in a fast-paced environment. Strong organizational skills with attention to detail. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Posted 30+ days ago

TeamLogic IT logo
TeamLogic ITKentwood, Michigan

$24 - $27 / hour

Responsive recruiter Benefits: Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance IT Support Specialist – Business Client Support (MSP Environment) Kentwood, MI Who We Are TeamLogic IT supports small and mid-sized businesses across West Michigan with secure, reliable, and personable IT services. We work hands-on with local clients and operate with structure, ownership, and follow-through. If you enjoy troubleshooting, communicating clearly, and helping people get back to work, you’ll fit right in. What You’ll Do Serve as the first response for client support tickets via phone, email, and web portal. Diagnose and resolve issues involving: Windows 10/11 workstations Microsoft 365 accounts, licensing, Teams/SharePoint access Printing, user access, MFA, and basic networking issues Configure and deploy new user laptops/workstations. Use NinjaOne RMM and Autotask PSA to manage and document your work. Escalate more complex issues to the engineering team when appropriate. Occasionally visit local client sites for installs or hands-on support. What You Bring 1–3 years of professional IT support experience (service desk or equivalent). Familiar with ticketing workflow and communicating with non-technical users. Understanding of networking basics (IP, DNS, DHCP, gateways). Organized, reliable, and able to follow through on open requests. Valid driver's license and ability to support clients locally. Strongly Preferred MSP or multi-client IT support background CompTIA A+ (or willingness to earn within 90 days) Experience with Microsoft 365 Admin Center or Entra ID user management Experience with RMM/PSA tools (NinjaOne, Autotask, ConnectWise, Datto, etc.) This is not a trainee role. Prior professional IT support experience is required. Compensation & Growth $24–$27 per hour , based on experience Certification reimbursement and paid professional development Growth path toward Client Service Technician → Systems Engineer → Technology Advisor Team culture based on consistency, accountability, integrity, and care Our Core Values Compassionate Personalized Committed Secure Reliable Excellent Servanthood We show up. We take responsibility. We follow through. Compensation: $24.00 - $27.00 per hour Our growth isn’t measured in numbers, it’s an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We’re Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Posted 30+ days ago

TeamLogic IT logo
TeamLogic ITKentwood, Michigan

$24 - $27 / hour

Responsive recruiter Benefits: Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance IT Support Specialist – Business Client Support (MSP Environment) Kentwood, MI Who We Are TeamLogic IT supports small and mid-sized businesses across West Michigan with secure, reliable, and personable IT services. We work hands-on with local clients and operate with structure, ownership, and follow-through. If you enjoy troubleshooting, communicating clearly, and helping people get back to work, you’ll fit right in. What You’ll Do Serve as the first response for client support tickets via phone, email, and web portal. Diagnose and resolve issues involving: Windows 10/11 workstations Microsoft 365 accounts, licensing, Teams/SharePoint access Printing, user access, MFA, and basic networking issues Configure and deploy new user laptops/workstations. Use NinjaOne RMM and Autotask PSA to manage and document your work. Escalate more complex issues to the engineering team when appropriate. Occasionally visit local client sites for installs or hands-on support. What You Bring 1–3 years of professional IT support experience (service desk or equivalent). Familiar with ticketing workflow and communicating with non-technical users. Understanding of networking basics (IP, DNS, DHCP, gateways). Organized, reliable, and able to follow through on open requests. Valid driver's license and ability to support clients locally. Strongly Preferred MSP or multi-client IT support background CompTIA A+ (or willingness to earn within 90 days) Experience with Microsoft 365 Admin Center or Entra ID user management Experience with RMM/PSA tools (NinjaOne, Autotask, ConnectWise, Datto, etc.) This is not a trainee role. Prior professional IT support experience is required. Compensation & Growth $24–$27 per hour , based on experience Certification reimbursement and paid professional development Growth path toward Client Service Technician → Systems Engineer → Technology Advisor Team culture based on consistency, accountability, integrity, and care Our Core Values Compassionate Personalized Committed Secure Reliable Excellent Servanthood We show up. We take responsibility. We follow through. Compensation: $24.00 - $27.00 per hour Our growth isn’t measured in numbers, it’s an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We’re Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Posted 30+ days ago

JLL logo
JLLSouth San Francisco, CA

$58,240 - $64,480 / year

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shipping & Receiving Technician What this job involves: The Shipping & Receiving Technician reports to the Dock & Warehouse Manager and will be an integral part of the JLL Team supporting scientific and facilities operations in a dynamic environment! Responsibilities may include, but are not limited to, shipping and receiving, mail services, ordering consumables/supplies, lab logistics and moves, chemical and gas delivery. Liaise with client researchers and support personnel to ensure a high degree of customer satisfaction and support to enable client scientific operations. What your day-to-day will look like: Proactively implementing client standard processes and procedures, ensuring superior customer satisfaction, sustaining a safe work environment, and demonstrating productivity Manage loading dock activities, receive all parcels, and deliver to end users Maintain received items in tracking system as appropriate Maintain archive of all shipment documentation Manage inventory of shipping and mailroom materials Maintain high level of organization and cleanliness of shipping room at all times Movement of materials between shipping room and storage areas Receive and deliver lab gases Proactively obtain quotes and purchase orders from vendors for supplies Initiate, track, and complete shipments with specialty couriers as needed Perform sorting and delivery of USPS mail Assist with carrying out site office and equipment moves via work orders Complete required comprehensive training in corporate, site specific, and departmental procedures Assure that the necessary safety equipment and personal protective equipment is available and utilized Any other duties and tasks assigned Required Qualifications: 1+ year experience in shipping and receiving, mailroom, or similar environment High school diploma or equivalent Ability to multitask and provide flexibility to the client Demonstrated analytical ability and attention to detail Strong communication and interpersonal skills with the ability to build and maintain relationships Effective use of technology and tools such as SharePoint and Microsoft Office Suite, including proficiency in Excel Physical Qualifications: Physical capabilities to lift 50 lbs Knowledgeable and capable of working with handling tools Preferred Qualifications: IATA and DOT certification Previous experience in pharmaceutical or biotechnology facilities Experience supporting facilities with laboratories, clean rooms and supporting systems Work Schedule: First Shift, Monday through Friday with flexible start time. Some weekends required. On-call availability for overnight emergency response. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship. Estimated compensation for this position: 58,240.00 - 64,480.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -South San Francisco, CA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

Posted 6 days ago

Lockheed Martin Corporation logo
Lockheed Martin CorporationBeaufort, SC
Description:WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. WHAT WE'RE DOING At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world. THE WORK Seeking candidates to fill the position of F-35 Support Equipment (SE) Field Support Representative (FSR) directly supporting the US Marine Corps, at MCAS Beaufort, South Carolina. The SE FSR provides technical guidance and logistics support for a broad range of F-35 Ground Support Equipment (GSE). Supports the organizational (unit) level tenant squadron technicians, military personnel and GSE mechanics (where applicable). Advises internal and external customers on installation, adaptation, configuration or enhancement of company technical products, programs and systems. Provides expertise for resolving technical problems and troubleshooting products to customer satisfaction. Provides support equipment familiarization to customers on full spectrum of F-35 SE product line. Work will be done at customer site and/or government bases. Uses engineering data to determine correct equipment configuration and to identify or help define design deficiencies that limit equipment utility in the customer's environment. Consults with GSE equipment managers, engineers, reliability engineering and suppliers to resolve customer equipment issues involving safety, usability, reliability and availability. Collects, archives and submits GSE readiness status. Identifies reliability and maintainability issues that affect readiness trends. Job may require flexible work schedule to provide coverage for on-site customer requirements, to include possibility of weekend work requirements. Successful candidate will serve as the SE FSR at MCAS Beaufort, South Carolina, focused on the support and sustainment of F-35 Program SE in use at this location. Candidates be advised: this position operates in direct support of a deployable F-35 fighter squadron. Employee in this role may be required to deploy with the customer on peacetime and wartime military operations for defined and potentially undefined durations, and may be required to obtain and maintain customer required deployment readiness qualifications leading up to potential deployments. WHO YOU ARE You are a dynamic and results-oriented professional with a passion for driving operational excellence and optimizing production processes. You thrive in a fast-paced environment and are adept at managing complex projects while maintaining a high level of accuracy and attention to detail. Your strong analytical skills, coupled with your ability to communicate effectively and collaborate across departments, make you an invaluable asset to our team. WHY JOIN US Opportunity for Impact: Join a team that is at the forefront of innovation in the aerospace and defense industry and make a significant impact on the success of our organization. Professional Development: Take advantage of unparalleled opportunities for growth and advancement within Lockheed Martin, with access to world-class training and development programs. Collaborative Culture: Work alongside some of the brightest minds in the industry who share your passion for excellence and who are committed to supporting each other's success. Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and paid time off, as well as Basic Qualifications: Aerospace Ground Support Equipment (GSE) maintenance experience or commensurate related experience. Proficient in industry standard maintenance practices. Good Communication & Verbal skills Proficient using MS Office Software including; Excel, Access, PowerPoint, Word & Outlook. Experience troubleshooting, using engineering drawings and technical data to maintain equipment. Capable of working in hazardous flight line environment. Capable of frequently lifting and / or pushing equipment in excess of 50lbs Knowledge of industrial and aircraft maintenance safety standards. Candidate must have final Secret clearance Desired Skills: Support Equipment (SE) data management experience Military flight-line maintenance experience Support Equipment / AGE / GSE maintenance experience Familiarity with DoD maintenance manuals Experience with military standard maintenance practices. Professional focused on mission success Experience in location supporting aircraft manufacturing operations Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Secret Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: Non- standard 40 hour work week as assigned by leader Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about. As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories. Experience Level: Experienced Professional Business Unit: RMS Relocation Available: Possible Career Area: Product Support Type: Full-Time Shift: First

Posted 30+ days ago

Betterment logo
BettermentNew York City, NY

$54,000 - $65,000 / year

About the role Betterment is looking for a Customer Support Specialist, Finance Advice to join our Human Advice team - a group of top-notch, customer-facing professionals focused on serving our high-value clients. This team does more than resolve issues; they deliver exceptional, personalized experiences that delight customers and help them feel confident in their financial journey. As a member of our Tier 2 Support Team, you will use your FINRA licenses to provide thoughtful, compliant servicing and financial guidance to clients at key milestones in their retirement and wealth management journeys. You will engage with clients via phone and email, helping them navigate our platform, understand the products and portfolios, and make informed decisions-always with a focus on quality, clarity, and impact. This is a salaried, non-exempt role that is remote eligible, except for the New York City metro area, San Francisco, Los Angeles, Seattle, Boston, Washington, D.C., & Orange County, CA. Below we've reflected the base salary range we would offer for this position in locations with city or state requirements. For those located elsewhere, the actual compensation offered will be based on candidate experience and geographic location. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment's total compensation package for employees. $54,000 - $65,000 We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits, FSA/HSA, and 401(k)with employer match as well as a generous PTO policy. A day in the life Serve as a licensed resource for clients, providing expert guidance on portfolios, tax-advantaged strategies, and platform features while helping maximize adoption and engagement across their financial journey Deliver tailored, white-glove support via phone and email that is clear, professional, and empathetic to a client's unique needs Remain in compliance with Betterment's financial advice philosophy and standards Handle client escalations with professionalism and compassion, with a focus on retention and customer win-back Work cross-functionally to find resolutions, share client feedback, and improve tools and processes to enhance the overall Betterment experience for our highest-value users Respond to posts requiring customer support intervention or reputation management on the r/Betterment subreddit What we're looking for Active FINRA Series 65 license (or equivalent ie. Series 66) 2-4 years of experience providing direct support or guidance in a financial services environment Strong communicator with the ability to explain complex financial concepts clearly and empathetically Solid understanding of investment products, retirement strategies, and advisory principles Organized and detail-oriented with excellent time management and follow-through Comfortable navigating multiple tools and systems in a fast-paced, client-focused setting

Posted 30+ days ago

G logo
GCI IncChantilly, VA
GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry. At GCI, we solve the hard problems. As an Intel Ops Support, a typical day will include the following duties: Description GCI is seeking an experienced account to support our cyber sector with keen analytical skills. The position including creation of accounting reports and review of associated data managed and delivered on a quarterly cycle. A successful applicant will have international business experience and understand both banking financials and be able to read an analyze policy and regulation to ensure financial compliance. This position will require maintaining records and files to support any possible audits of the system. Required Skills: At least 7 years of appropriate accounting experience Ability to reconcile complex statements Understanding of global finance and banking Key Skills: Demonstrated experience in international banking Demonstrated customer experience with finance Education Requirement BA/BS (or equivalent experience) Experience Requirement 8-10 years of experience Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Posted 30+ days ago

W logo
Waypoint MaineNorth Berwick, ME
Company Overview Waypoint is a nonprofit organization with a mission to support and empower children and adults with intellectual and other disabilities to reach their fullest potential. Position Overview The role of the Direct Support Professional (DSP) is to support members within Waypoint to be connected to others by modeling healthy relationships, engaging in effective communication and supporting independence. This will be achieved through improving skills, promoting self-determination, encouraging personally satisfying lifestyles and fostering growth to the greatest extent possible. The DSP will be responsible for maintaining a safe and supportive environment for members while ensuring that members are treated with dignity and respect. The DSP will support the interests, culture, and needs of the people we serve, and promote respectful interaction with all individuals. The DSP will work successfully within a team as well as professionally represent Waypoint, in the community supporting individuals, with parents and guardians and within each member’s residence or program. The DSP will exemplify professional values, ethics, responsibility, and confidentiality. Responsibilities · Develop a rapport with residents and cultivate a safe and supportive relationship · Provide support and guidance for members during skills building activities · Implement individual treatment plans and positive support plans for members · Encourage self-help skill building by supporting members with daily living activities including preparing meals, maintaining a clean and healthy environment and assisting with personal hygiene · Mentor healthy eating choices, activities that enhances or physical fitness, and overall health and wellness choices · Transport residents in approved vehicles as activities and/or medical appointments require · Exercise sound judgment to ensure the safety and welfare of members. Notify House Manager of any situation developing or occurring in the home which could have a negative impact on the home’s operation or member’s welfare and safety · Respect each member’s right to privacy and confidentiality · Ensure that all medications are passed in a safe manner · Manage member funds by accurately recording expenditures · Understand and comply with licensing requirements, MaineCare requirements, Person-Centered Planning requirements and all of Waypoint’s policies and procedures. · Collect accurate and timely data including updates to member ISP progress notes, treatment plans, and positive support plans daily, or more often, as outlined in the plan and as required to track progress towards established goals, objectives, and outcomes. · Follow work schedule, demonstrate consistent attendance, and accurately record hours worked. · Follow mandated reporter guidelines regarding reportable events. · Manage agency funds by accurately recording program expenditures as required. · Develop and maintain cooperative and professional relationships with all staff while demonstrating a willingness to resolve conflicts quickly and completely. · Operate as part of a team, maintaining a willingness to accept direction, constructive feedback and information from the House Manager and team. · Maintain all required certifications for the Direct Support Professional position. · Attend and participate in all required staff meetings and trainings. · Demonstrate flexibility and willingness to assist in all residential settings as needed. · Ensure a clean and orderly residence or program site, while implementing all cleaning routines and checklists. Independently initiate household maintenance and upkeep as necessary. · Follow all agency safety standards and procedures. · Alert House Manager to safety and/or maintenance needs by following the internal protocols regarding the Maintenance Department. · Follow all transportation policies including identifying any maintenance concerns with vehicles. · Other duties as assigned. Requirements Competencies / Skills / Abilities · Position experience not required, but must have the desire to work with, learn about, and support individuals with intellectual and other complex disabilities. · A willingness to implement positive behavior support and structured activities. · Excellent communication with members, families, coworkers and other professionals. Education/Experience · Hight School Diploma or GED · Must become DSP, CRMA and Safety Care certified as a primary responsibility of the DSP position · Must have a valid driver’s license from state of residence and clean driving record. · Must be proficient in speaking, reading and writing English. · The ability to learn beginner level Information Technology skills. Physical · Normal degree of flexibility, and ability to raise hands above head. · Ability to stand, walk, run, shuffle, and stoop for several minutes. · Ability to kneel on one and two knees, and then stand up. · Ability to bend 45 degrees at the trunk, and twist to either side. · Ability to grasp firmly. · Ability to push and pull personal care equipment, and lift up to 50 pounds independently, using safe body mechanics. · Ability to implement Safety Care techniques to escort and/or establish member safety in an emergency and/or per the support plan. Benefits Medical, Dental, Vision Insurance Retirement Plan Paid Time Off Paid Holidays Employer Paid Short Term Disability Employer Paid Life Insurance and AD&D Critical Illness and Accident Insurance Flexible Spending Accounts

Posted 30+ days ago

W logo
Waypoint MaineKennebunk, ME
Company Overview Waypoint is a nonprofit organization with a mission to support and empower children and adults with intellectual and other disabilities to reach their fullest potential. Position Overview The role of the Direct Support Professional (DSP) is to support members within Waypoint to be connected to others by modeling healthy relationships, engaging in effective communication and supporting independence. This will be achieved through improving skills, promoting self-determination, encouraging personally satisfying lifestyles and fostering growth to the greatest extent possible. The DSP will be responsible for maintaining a safe and supportive environment for members while ensuring that members are treated with dignity and respect. The DSP will support the interests, culture, and needs of the people we serve, and promote respectful interaction with all individuals. The DSP will work successfully within a team as well as professionally represent Waypoint, in the community supporting individuals, with parents and guardians and within each member’s residence or program. The DSP will exemplify professional values, ethics, responsibility, and confidentiality. Responsibilities · Develop a rapport with residents and cultivate a safe and supportive relationship · Provide support and guidance for members during skills building activities · Implement individual treatment plans and positive support plans for members · Encourage self-help skill building by supporting members with daily living activities including preparing meals, maintaining a clean and healthy environment and assisting with personal hygiene · Mentor healthy eating choices, activities that enhances or physical fitness, and overall health and wellness choices · Transport residents in approved vehicles as activities and/or medical appointments require · Exercise sound judgment to ensure the safety and welfare of members. Notify House Manager of any situation developing or occurring in the home which could have a negative impact on the home’s operation or member’s welfare and safety · Respect each member’s right to privacy and confidentiality · Ensure that all medications are passed in a safe manner · Manage member funds by accurately recording expenditures · Understand and comply with licensing requirements, MaineCare requirements, Person-Centered Planning requirements and all of Waypoint’s policies and procedures. · Collect accurate and timely data including updates to member ISP progress notes, treatment plans, and positive support plans daily, or more often, as outlined in the plan and as required to track progress towards established goals, objectives, and outcomes. · Follow work schedule, demonstrate consistent attendance, and accurately record hours worked. · Follow mandated reporter guidelines regarding reportable events. · Manage agency funds by accurately recording program expenditures as required. · Develop and maintain cooperative and professional relationships with all staff while demonstrating a willingness to resolve conflicts quickly and completely. · Operate as part of a team, maintaining a willingness to accept direction, constructive feedback and information from the House Manager and team. · Maintain all required certifications for the Direct Support Professional position. · Attend and participate in all required staff meetings and trainings. · Demonstrate flexibility and willingness to assist in all residential settings as needed. · Ensure a clean and orderly residence or program site, while implementing all cleaning routines and checklists. Independently initiate household maintenance and upkeep as necessary. · Follow all agency safety standards and procedures. · Alert House Manager to safety and/or maintenance needs by following the internal protocols regarding the Maintenance Department. · Follow all transportation policies including identifying any maintenance concerns with vehicles. · Other duties as assigned. Requirements Competencies / Skills / Abilities · Position experience not required, but must have the desire to work with, learn about, and support individuals with intellectual and other complex disabilities. · A willingness to implement positive behavior support and structured activities. · Excellent communication with members, families, coworkers and other professionals. Education/Experience · Hight School Diploma or GED · Must become DSP, CRMA and Safety Care certified as a primary responsibility of the DSP position · Must have a valid driver’s license from state of residence and clean driving record. · Must be proficient in speaking, reading and writing English. · The ability to learn beginner level Information Technology skills. Physical · Normal degree of flexibility, and ability to raise hands above head. · Ability to stand, walk, run, shuffle, and stoop for several minutes. · Ability to kneel on one and two knees, and then stand up. · Ability to bend 45 degrees at the trunk, and twist to either side. · Ability to grasp firmly. · Ability to push and pull personal care equipment, and lift up to 50 pounds independently, using safe body mechanics. · Ability to implement Safety Care techniques to escort and/or establish member safety in an emergency and/or per the support plan. Benefits Medical, Dental, Vision Insurance Retirement Plan Paid Time Off Paid Holidays Employer Paid Short Term Disability Employer Paid Life Insurance and AD&D Critical Illness and Accident Insurance Flexible Spending Accounts

Posted 30+ days ago

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Tutor Me EducationTemecula, CA
At Tutor Me Education, we are revolutionizing the way students learn, and we're seeking passionate teachers and tutors with special education experience to provide 1:1 in-home tutoring in Temecula, CA ! If you're committed to making a difference in the lives of students with special needs and helping them achieve academic success, we want to hear from you! About the Role: As an Tutor at Tutor Me Education, you’ll provide personalized, one-on-one tutoring to students with special needs in their homes. You will be responsible for helping students with daily activities, offering moral support, and delivering tailored instruction based on their Individualized Education Plan (IEP). We are currently hiring for multiple positions across all cities in Temecula, CA Details: In-Person Tutoring in Temecula, CA Schedule: Flexible, 4-5 sessions per week Competitive hourly rate based on experience Focus Area: Math, Writing, 7th Grade Science Ideal Candidate: Experienced in working with students with Down syndrome, apraxia, and/or dyslexia . Knowledgeable in evidence-based reading instruction (e.g., Orton-Gillingham, Wilson, or similar methods). Skilled at managing defiant or resistant behaviors with calm, consistency, and compassion. Creative and patient, able to incorporate movement and student interests into learning. Strong communication and organization skills. Key Responsibilities: Conduct an academic assessment to determine current skill levels and inform instructional planning. Deliver individualized instruction in foundational reading, writing, and math skills. Provide targeted support in reading fluency, comprehension, and phonemic awareness. Implement multisensory and structured literacy approaches tailored to the student’s learning profile. Maintain positive behavior strategies and use effective methods to address defiance or frustration when they arise. Collaborate with caregivers and, if applicable, school or therapy teams to ensure consistency with IEP goals. Track and report academic progress regularly. Why Tutor Me Education? At Tutor Me Education, we are dedicated to providing a nurturing, supportive environment where students can thrive. We pride ourselves on offering meaningful tutoring opportunities that make a lasting impact in the communities we serve. Whether you're looking for consistent hours or just want to make a difference, we have a place for you. Benefits: Performance-Based Pay Incentives Voluntary retirement program Referral program Flexible schedule Help students with special needs reach their full academic potential Equal Opportunity Employer: Tutor Me Education is proud to be an Equal Opportunity Employer, committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We encourage candidates from all backgrounds to apply. Diversity, Equity, and Inclusion: We are committed to fostering an inclusive workplace where every team member feels valued, respected, and empowered. Diversity drives innovation, and we believe it is essential for success.

Posted 5 days ago

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Waypoint MaineBiddeford, ME
Company Overview Waypoint is a nonprofit organization with a mission to support and empower children and adults with intellectual and other disabilities to reach their fullest potential. Position Overview The role of the Direct Support Professional (DSP) is to support members within Waypoint to be connected to others by modeling healthy relationships, engaging in effective communication and supporting independence. This will be achieved through improving skills, promoting self-determination, encouraging personally satisfying lifestyles and fostering growth to the greatest extent possible. The DSP will be responsible for maintaining a safe and supportive environment for members while ensuring that members are treated with dignity and respect. The DSP will support the interests, culture, and needs of the people we serve, and promote respectful interaction with all individuals. The DSP will work successfully within a team as well as professionally represent Waypoint, in the community supporting individuals, with parents and guardians and within each member’s residence or program. The DSP will exemplify professional values, ethics, responsibility, and confidentiality. Responsibilities · Develop a rapport with residents and cultivate a safe and supportive relationship · Provide support and guidance for members during skills building activities · Implement individual treatment plans and positive support plans for members · Encourage self-help skill building by supporting members with daily living activities including preparing meals, maintaining a clean and healthy environment and assisting with personal hygiene · Mentor healthy eating choices, activities that enhances or physical fitness, and overall health and wellness choices · Transport residents in approved vehicles as activities and/or medical appointments require · Exercise sound judgment to ensure the safety and welfare of members. Notify House Manager of any situation developing or occurring in the home which could have a negative impact on the home’s operation or member’s welfare and safety · Respect each member’s right to privacy and confidentiality · Ensure that all medications are passed in a safe manner · Manage member funds by accurately recording expenditures · Understand and comply with licensing requirements, MaineCare requirements, Person-Centered Planning requirements and all of Waypoint’s policies and procedures. · Collect accurate and timely data including updates to member ISP progress notes, treatment plans, and positive support plans daily, or more often, as outlined in the plan and as required to track progress towards established goals, objectives, and outcomes. · Follow work schedule, demonstrate consistent attendance, and accurately record hours worked. · Follow mandated reporter guidelines regarding reportable events. · Manage agency funds by accurately recording program expenditures as required. · Develop and maintain cooperative and professional relationships with all staff while demonstrating a willingness to resolve conflicts quickly and completely. · Operate as part of a team, maintaining a willingness to accept direction, constructive feedback and information from the House Manager and team. · Maintain all required certifications for the Direct Support Professional position. · Attend and participate in all required staff meetings and trainings. · Demonstrate flexibility and willingness to assist in all residential settings as needed. · Ensure a clean and orderly residence or program site, while implementing all cleaning routines and checklists. Independently initiate household maintenance and upkeep as necessary. · Follow all agency safety standards and procedures. · Alert House Manager to safety and/or maintenance needs by following the internal protocols regarding the Maintenance Department. · Follow all transportation policies including identifying any maintenance concerns with vehicles. · Other duties as assigned. Requirements Competencies / Skills / Abilities · Position experience not required, but must have the desire to work with, learn about, and support individuals with intellectual and other complex disabilities. · A willingness to implement positive behavior support and structured activities. · Excellent communication with members, families, coworkers and other professionals. Education/Experience · Hight School Diploma or GED · Must become DSP, CRMA and Safety Care certified as a primary responsibility of the DSP position · Must have a valid driver’s license from state of residence and clean driving record. · Must be proficient in speaking, reading and writing English. · The ability to learn beginner level Information Technology skills. Physical · Normal degree of flexibility, and ability to raise hands above head. · Ability to stand, walk, run, shuffle, and stoop for several minutes. · Ability to kneel on one and two knees, and then stand up. · Ability to bend 45 degrees at the trunk, and twist to either side. · Ability to grasp firmly. · Ability to push and pull personal care equipment, and lift up to 50 pounds independently, using safe body mechanics. · Ability to implement Safety Care techniques to escort and/or establish member safety in an emergency and/or per the support plan. Benefits Medical, Dental, Vision Insurance Retirement Plan Paid Time Off Paid Holidays Employer Paid Short Term Disability Employer Paid Life Insurance and AD&D Critical Illness and Accident Insurance Flexible Spending Accounts

Posted 30+ days ago

Inland Regional Center logo
Inland Regional CenterSan Bernardino, California

$20 - $28 / hour

SUMMARY: Under general supervision of the Resource Development and Transportation Program, Program Manager, performs specialized clerical work in support of a record keeping system of community resources and provide the program with a wide variety of secretarial support services. Has no managerial responsibilities. HOURLY RANGE: $19.7748 - $27.8251 SIGN-ON BONUS! $250 sign-on bonus after the completion of 90 days of employment at IRC with work performance in good standing. $500 sign-on bonus after the completion of 6 months of employment at IRC with work performance in good standing. Make sure to tell us if an IRC employee referred you when you get to that question on your application! Please include their full name. GENEROUS BENEFITS PACKAGE AND EMPLOYEE PERKS: To view our benefits package and employee perks, please click HERE. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform data entry, type and mail error-free correspondence and reports; compile referral packets; complete placement forms; make copies and file materials on a timely basis. Coordinate release of requests for proposals, preparation of proposal scoring sheets, and completion of response letters and contracts including, but not limited to, Transportation, Community Placement Plan (CPP), and Purchase of Service (POS) Start-up Fund contracts and Service Agreements. Review transportation Purchase of Services authorization for completeness and accuracy. Track program design reviews on all programs, facility reviews, vendorizations and contracts to completion. Review program design submissions for completeness and assign program designs to Community Resource Specialists utilizing unit’s tracking system. Coordinate and arrange the program manager’s meetings. Manage the visitors for the unit including, but not limited to reserving a conference room, adding visitors to Envoy Visitor System as well as walking them to and from the location of the meeting. Assist with Pre-Vendor Advisory Committee (pre-vac) and Vendor Advisory Community Committee (vac) meetings. Maintain the Resource email box, responding to perspective and current vendor inquiries on a timely basis. Maintain the program’s intranet site. Respond to Letter of Intents, and complete vendorization ResQ’s as assigned. Daily, maintain adequate skill level in interpersonal and community relationships. Work cooperatively and effectively with others. Perform as a member of the team, answer questions, share expertise and contribute to the harmony of the team. Assure that consumers’ rights and dignity are maintained in the provision of services. Keep manager informed of pending work, work in progress and problems encountered. Maintain good attendance and punctuality. Successfully complete all assignments arising out of the agency’s Performance Contract. Seek to maintain current and expand relevant knowledge base. Daily, comply with the administrative requirements of the agency. Complete necessary paperwork, reports, etc. on a timely basis. Maintain required clerical skill level including, but not limited to typing and data entry. Good verbal and written communication skills. Use office equipment appropriately and report the need for any repairs. Keep work area neat and orderly. Observe all safety rules and comply with IRC’s Injury and Illness Prevention Plan and Workplace Violence Prevention Plan.­­ Ability to handle a hybrid work environment consisting of working in the office and remotely at home while maintaining work productivity and efficiency; communicate via telephone calls, video conference calls, emails, and chat rooms. Utilize agency’s IT systems as assigned, maintaining security and following agency’s protocol and procedures, rules and requirements. Comply with the Agency’s Personnel Policies and Procedures Attend training sessions as required. Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments. Utilize bilingual skills as able and as necessary. Perform different or additional work as assigned. MINIMUM POSITION REQUIREMENTS: High school diploma or equivalent. One year of clerical experience Ability to follow oral and written direction. We are proud to be an EEO employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posted 5 days ago

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Waypoint MaineSanford, Maine
Description Company Overview Waypoint is a nonprofit organization with a mission to support and empower children and adults with intellectual and other disabilities to reach their fullest potential. Position Overview The role of the Direct Support Professional (DSP) is to support members within Waypoint to be connected to others by modeling healthy relationships, engaging in effective communication and supporting independence. This will be achieved through improving skills, promoting self-determination, encouraging personally satisfying lifestyles and fostering growth to the greatest extent possible. The DSP will be responsible for maintaining a safe and supportive environment for members while ensuring that members are treated with dignity and respect. The DSP will support the interests, culture, and needs of the people we serve, and promote respectful interaction with all individuals. The DSP will work successfully within a team as well as professionally represent Waypoint, in the community supporting individuals, with parents and guardians and within each member’s residence or program. The DSP will exemplify professional values, ethics, responsibility, and confidentiality. Responsibilities · Develop a rapport with residents and cultivate a safe and supportive relationship · Provide support and guidance for members during skills building activities · Implement individual treatment plans and positive support plans for members · Encourage self-help skill building by supporting members with daily living activities including preparing meals, maintaining a clean and healthy environment and assisting with personal hygiene · Mentor healthy eating choices, activities that enhances or physical fitness, and overall health and wellness choices · Transport residents in approved vehicles as activities and/or medical appointments require · Exercise sound judgment to ensure the safety and welfare of members. Notify House Manager of any situation developing or occurring in the home which could have a negative impact on the home’s operation or member’s welfare and safety · Respect each member’s right to privacy and confidentiality · Ensure that all medications are passed in a safe manner · Manage member funds by accurately recording expenditures · Understand and comply with licensing requirements, MaineCare requirements, Person-Centered Planning requirements and all of Waypoint’s policies and procedures. · Collect accurate and timely data including updates to member ISP progress notes, treatment plans, and positive support plans daily, or more often, as outlined in the plan and as required to track progress towards established goals, objectives, and outcomes. · Follow work schedule, demonstrate consistent attendance, and accurately record hours worked. · Follow mandated reporter guidelines regarding reportable events. · Manage agency funds by accurately recording program expenditures as required. · Develop and maintain cooperative and professional relationships with all staff while demonstrating a willingness to resolve conflicts quickly and completely. · Operate as part of a team, maintaining a willingness to accept direction, constructive feedback and information from the House Manager and team. · Maintain all required certifications for the Direct Support Professional position. · Attend and participate in all required staff meetings and trainings. · Demonstrate flexibility and willingness to assist in all residential settings as needed. · Ensure a clean and orderly residence or program site, while implementing all cleaning routines and checklists. Independently initiate household maintenance and upkeep as necessary. · Follow all agency safety standards and procedures. · Alert House Manager to safety and/or maintenance needs by following the internal protocols regarding the Maintenance Department. · Follow all transportation policies including identifying any maintenance concerns with vehicles. · Other duties as assigned. Requirements Competencies / Skills / Abilities · Position experience not required, but must have the desire to work with, learn about, and support individuals with intellectual and other complex disabilities. · A willingness to implement positive behavior support and structured activities. · Excellent communication with members, families, coworkers and other professionals. Education/Experience · Hight School Diploma or GED · Must become DSP, CRMA and Safety Care certified as a primary responsibility of the DSP position · Must have a valid driver’s license from state of residence and clean driving record. · Must be proficient in speaking, reading and writing English. · The ability to learn beginner level Information Technology skills. Physical · Normal degree of flexibility, and ability to raise hands above head. · Ability to stand, walk, run, shuffle, and stoop for several minutes. · Ability to kneel on one and two knees, and then stand up. · Ability to bend 45 degrees at the trunk, and twist to either side. · Ability to grasp firmly. · Ability to push and pull personal care equipment, and lift up to 50 pounds independently, using safe body mechanics. · Ability to implement Safety Care techniques to escort and/or establish member safety in an emergency and/or per the support plan. Benefits Medical, Dental, Vision Insurance Retirement Plan Paid Time Off Paid Holidays Employer Paid Short Term Disability Employer Paid Life Insurance and AD&D Critical Illness and Accident Insurance Flexible Spending Accounts

Posted 30+ days ago

Vanderbilt University Medical Center logo
Vanderbilt University Medical CenterNashville, Tennessee
Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Pharmacy Coord Retail Support Job Summary: Provides expert leadership in the utilization of technical pharmacy and computer skills to assist in development, implementation, and support of pharmacy systems or processes. Requires knowledge of pharmacy and hospital processes and strong analytical skills in gathering information, identifying problems and assisting with resolution of problems relating to systems or processes. Good written and verbal communication skills are required. Training of pharmacy staff to effectively utilize pharmacy systems is a requirement of the position. . Vanderbilt Health is hiring a Certified Pharmacy Technician System Support for the Retail Support Group! Position Highlights Responsible for training new hires and existing employees on systems and workflow processes. Central point of contact for technician inquiries. Staffing in workflow. Hours are Monday- Friday 8:30am- 5:00pm. No weekends. Qualifications The ideal candidate is a self-starter who thrives in a fast-paced environment and is passionate about contributing to the success of the team. This role requires someone who is adaptable, proactive, and has a strong understanding of pharmacy systems and general pharmacy operations. Ability to take initiative without waiting for direction and someone that can collaborate effectively with team members. The ability to communicate clearly and concisely, both verbally and in writing, to ensure questions or concerns are addressed promptly. Ability to provide concise and accurate answers to inquiries, ensuring clarity and understanding. Able to multitask efficiently. 3 years of relevant experience is required. Retail experience preferred. Must be a Certified Pharmacy Technician through either PTCB or NHA in order to be considered. Key Responsibilities Supports implementation and testing of new systems or processes utilized in the pharmacy. Serves as a technical resource to users and others in the department for pharmacy systems and data management. Assists with data management to support programs, compliance, and safe medication use processes. Participates in quality assurance activities related to the medication use process or specified program. The responsibilities listed are a general overview of the position and additional duties may be assigned. Technical Capabilities Mentoring & Coaching (Novice): Constructively trains and mentors others by providing positive direction and feedback. Has provided constructive suggestions to improve a situation. Knows how to remove roadblocks to success and avoids judgments at all times. Makes a concerted effort to pass on experiences and job information that can be learned easily. Pharmacy Data Management (Intermediate): Demonstrates a conceptual and business understanding of Data Management, as well as related topics. Able to quickly and accurately discuss the impact of new technology, platforms and design criteria on Data Management. Knowledgeable of the major business units which use applications in Data Management. Understands and monitors appropriate key business indicators as they may apply to enhancements to Data Management. Able to communicate with users and customers regarding various business functions and how they fit into Data Management in an easily understood manner. Pharmacy Systems Integration (Intermediate): Demonstrates mastery of systems integration in practical applications of a difficult nature. Able to blend legacy systems with new systems and technology in a seamless solution. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering systems integration solutions without requiring support and instruction from others. Pharmaceutical Quality Assurance & Compliance (Advanced): Possesses specialized knowledge of the appropriate rules and regulations and applies them in difficult, stressful and complex situations. Demonstrates expertise and advanced knowledge of process improvement, and quality assurance techniques. Understands the principles upon which the rules and regulations are based. Demonstrates a commitment to continuous quality improvement and maintains compliance with a federal, state and local regulations as well as VUMC policies and procedures. Able to explain rules and regulations that are ambiguous or unclear. Pharmaceutical Computer Literacy (Intermediate): Has demonstrated a high level of proficiency in understanding computers or has successfully completed additional training for applications that are used to support more complex or automated medication use processes. Is capable of using the advanced features of pharmaceutical computer applications to support patient care issues of moderate difficulty. Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion. ​ Core Accountabilities: * Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers. Core Capabilities : Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services:- Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.- Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality:- Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.- Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.- Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.- Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.- Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.- Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Certified Pharmacy Technician- National Healthcareer Association- National HealthCareer Association, Certified Pharmacy Technician- Pharmacy Technician Certification Board- Pharmacy Technician Certification Board, LIC-Pharmacy Technician- Tennessee Work Experience: Relevant Work Experience Experience Level : 3 years Education: Graduate of an approved discipline specific program Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Posted 5 days ago

Chimes logo
ChimesBaltimore, MD

$20+ / hour

Compensation: $19.75 Hourly Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. Primary Job Function(s): Primary responsibility is to work in the residence of a person served as a personal support and to be engaged with him/her, always actively involved, and to make sure all programs and activities are carried out for the benefit of the person served, both in the home and the community. Provides supervision and training to adults with developmental disabilities to promote each person's growth toward his/her highest potential always following his/her individual plan and goals. To ensure the house is personalized and individualized to each person's preferences and personality. Shall teach and instruct people served to do as much as possible for themselves, per program plans, and not to conduct personal business during work time (no personal cell phones, reading, TV watching, writing, etc.) If requested, communicate with the day program staff concerning the individual program of a person served. Communicates concerns related to the persons served needs and any house operations needs to the Community Support Manager promptly. Utilizes approved behavior plans and intervention strategies to enhance the progress of achieving goals and objectives. To act as a positive role model for persons served and Agency staff. Works hands-on directly with people served to assist each person in developing independent living skills, such as mobility, budgeting, personal hygiene, cleaning, bathing, toileting, nail care, and oral hygiene. During work hours, knows the whereabouts of persons served at all times. Meets with the BSS Program Manager or his/her designee routinely for scheduled meetings. Is knowledgeable of routine and emergency medical procedures including, but not limited to, CPR, vital signs, positioning, wheelchair usage, transfers, assistive devices, splints, dentures, and walkers. Administers correct and timely medication (oral, topical, nebulizers, bowel regimens) consistent with the Physician Medical Order Form (PMOF) and the Medication Administration Record (MAR) and ensures three-way checks. Monitors and assists in maintaining the cleanliness and safety of the persons served at home, inside and out. Is responsible for aiding persons served in the care and maintenance of his/her personal belongings and ensures these are secure and controlled by each person. Completes appropriate records and reports, i.e. monthly reports, incident reports, seizure records, program activity logs, fire drill reports, etc. Cleans home with the person served where appropriate, completes laundry, and prepares food according to approved menus, special diets, and food consistencies. Collects data relating to persons served progress according to Agency policy. Is responsible for transporting persons served to appointments, activities, and community outings. Assumes financial responsibility for Agency and persons served funds, documents same per agency policy. Communicate medical concerns to the Registered Nurse and supervisor within the appropriate time frame. Checks all rooms at specified times to ensure persons served safety and well-being. Uses approved crisis intervention techniques in emergencies when persons served are in danger of injuring themselves or others. Knows the location of important house records: fire drills, water temps, medical records, menus, and other files. Attends religious services with the person served. Contributes to a work and home atmosphere that is positive, enthusiastic, responsible, and courteous. Works a flexible schedule including nights, weekends, and holidays. Treats persons served with kindness, dignity, and respect at all times. Uses technology for the completion of specified job duties. Attends work regularly according to assigned work schedule and in accordance with Agency policy. Attends and participates in in-service training, staff meetings, and other activities to facilitate professional development. Works cooperatively with others including all families, staff, supervisors, administrators, co-workers, people served, community professionals, customers, neighbors, vendors, and the public. Abides by Agency policies and procedures. Assumes other duties, responsibilities, and special projects as needed. SECONDARY FUNCTION(S): Attends team meetings as required. Works cooperatively and effectively with Agency volunteers maximizing the volunteers' experience while meeting the needs of the people served and the programs. REQUIREMENTS: EDUCATION: High School diploma or equivalent preferred. Specific requirements regarding education may vary from state to state depending on state regulations. EXPERIENCE: Commitment to enhancing the lives of people with intellectual disabilities. Ability to work as part of a team. Must have a driver's license and an acceptable driving record as determined by criteria established by the Agency's insurance carrier and by Agency policy. Must be able to lift, pull, and push adequate weight to assist individuals supported. It may be more than 50 pounds. NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in place of the requirements specified above under Education and Experience. What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week): Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" And More! Want to learn more? To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers . #cmd410

Posted 3 weeks ago

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CHR CareerNorwich, Connecticut

$20+ / hour

A career can mean different things at different workplaces. Apply now to see what it means to us and what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters. JOB TITLE: Parent Support Specialist EMPLOYMENT TYPE: Full-Time, 40 hours/week SCHEDULED HOURS: Monday-Friday, day shift (two evenings possible until 8pm) PROGRAM/LOCATION: Parenting Support Services - Norwich, CT-Community -based PC#: 2210 ABOUT THE PROGRAM: Parenting Support Services PSS provides 8-10 sessions in-home, with an evidence-based curriculum. It involves a thorough assessment of parent-child interactions, the application of intervention skills to a broad range of child/teen target behaviors, and the use of relationship enhancement strategies, to promote parental autonomy. Most parents completing the program significantly reduce their use of corporal punishment and other coercive parenting strategies, while building a more positive relationship with their child. ABOUT THE POSITION: Parent Support Specialist Position Highlights The perfect mix of autonomy and team solidarity to support your day-to-day work. Team meetings and weekly supervision focused on collaboration and professional growth. Some schedule flexibility based on client availability. Connect with clients in the community at their home, or community settings- Everyday is a new experience! Opportunity to facilitate parenting groups as well as individual client sessions. Mileage reimbursement Build relationships with clients that have a lasting impact on their lives. Duties & Responsibilities Carries an average caseload of 10 families receiving intervention, and average 4 months maximum length of service per family. Completes PSS initial Assessment within the first 2 visits and other model specific assessments per model requirements. Provide Level 4 Standard Triple P and Level 4 Teen Triple P curriculum interventions per model fidelity lasting 10-16 sessions of 1-2 hours per session. Provide Circle of Security Parenting intervention lasting 10-16 sessions of 1-2 hours per session or if provided as a group lasting 8-10 sessions. Provide case management services consistent with the Wraparound philosophy by assisting the family with identifying and prioritizing family needs, navigating and using community resources, creating a family budget, selecting and providing substitute caregivers, linking to traditional and non-traditional services and support systems, and identifying and using public and/or alternative transportation methods. Provide crisis planning to anticipate potential crisis situations and assistance. Collaboration with the DCF worker by maintaining frequent contact for open DCF cases regarding the family’s progress. Attend Permanency Team meetings held for any in-home or out-of home cases. Participate in supervision and peer support meetings as required by the model. Works a flexible schedule that meets the needs of the caregivers and includes evening and weekend hours as needed. Demonstrates competency in age-related or specialty issues and developmental needs for each population served. Additional duties as assigned. QUALIFICATIONS : Education: BA in human services or a related field is preferred. A bachelor’s degree in a Human Services related field preferred. Candidates with an associate’s degree plus an extra two years’ experience in a related field or candidates with a High School diploma with a minimum of 4 years’ extra experience in related field will be considered with an approved waiver from the funder. Experience: Direct experience working with children and families. Preference will be given to individuals who have done home based work with families. Licensure/Certification/Registration: None Training: Preference will be given to individuals who are already trained in Triple P and/or Circle of Security Why Join CHR? 🏆 Award-Winning Workplace: Proudly recognized as a Top Workplace for 12 consecutive years! 🕒 Generous Time Off: Enjoy ample paid time off, including a special day off for your birthday! 💰 Retirement Savings: Benefit from contributions to your 403b Retirement Plan. 🏥 Comprehensive Insurance: Competitive premiums with added discounts on pet, auto, and home insurance! 🎓 Education & Tuition Support: Tuition reimbursement and professional development programs. Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites). Exclusive tuition discounts for CHR employees at several local colleges/universities. 📚 Career Development: FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring available at many programs. Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide. 💪 Wellness Program: Annual wellness stipend. FREE 24/7 confidential counseling sessions and a FREE premium subscription to the Calm app, for employees and their families. Fun activities like virtual bring-your-pet-to-work lunches, weekly yoga, coloring contests, employee appreciation events, and more! 🎤 Employee Involvement: Participate in leadership luncheons with our CEO and various agency committees! 📢 Stay Informed: Weekly video updates from our CEO and monthly newsletters to keep you in the loop. 🌟 And So Much More: Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility. Join us at CHR and be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities! COMPENSATION* : $20.00/hr minimum, and up commensurate upon experience *Actual rates are determined at the time of offer and are based off of relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked) CHR is an equal opportunity employer, and we encourage all to apply. Take the first step to a meaningful career and apply to CHR today!

Posted 30+ days ago

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CHR CareerWillimantic, Connecticut

$20+ / hour

A career can mean different things at different workplaces. Apply now to see what it means to us and what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters. JOB TITLE: Community Support Worker EMPLOYMENT TYPE: Full-time, 40 hours/wk SCHEDULED HOURS: Monday-Friday, 8AM-4:30PM; 2 evenings per week of availability as needed PROGRAM/LOCATION: Community Support for Families; Willimantic, CT PC#: 1007 ABOUT THE PROGRAM: COMMUNITY SUPPORT FOR FAMILIES Community Support for Families provides coordination of care for children and adults referred from DCF's Differential Response System. Community Support Workers and Parent Navigators assist the family through a child and family team process that develops care plans based on functional strengths and needs. The workers and the community work as a team to meet the needs of families who may present with a variety of basic needs, behavioral health, substance abuse and/or linkage to community services. ABOUT THE POSITION: Community Support Worker Position Highlights The perfect mix of autonomy and team solidarity to support your day-to-day work. Team meetings and weekly supervision focused on collaboration and professional growth. Some schedule flexibility based on client availability. Connect with clients in the community at their home, or community settings- Everyday is a new experience! Mileage reimbursement and a company vehicle available for shared team use. Build relationships with clients that have a lasting impact on their lives. Duties & Responsibilities Assesses whole family needs including basic needs, therapeutic, medical, and other needs Provides support and crisis management related to family needs. Assists in linking families with needed community support services, programs, and agencies; advocates for clients’ rights and access to services. Works as liaison with DCF, hospitals, other community-based services, family members, and significant others. Processes appropriate requests for flex funding Works in collaboration with Parent Navigators Additional duties as assigned. QUALIFICATIONS: Education: A bachelor’s degree in a Human Services related field is preferred, an associate’s degree plus two years’ experience in a related field in lieu of bachelor's, or high school diploma with a minimum of 4 years’ experience in related field will be considered. Experience: Minimum of 2 years' experience in mental health related setting. Licensure/Certification/Registration: Valid driver’s license. Other Qualifications: Bilingual in Spanish and English preferred. Why Join CHR? 🏆 Award-Winning Workplace: Proudly recognized as a Top Workplace for 12 consecutive years! 🕒 Generous Time Off: Enjoy ample paid time off, including a special day off for your birthday! 💰 Retirement Savings: Benefit from contributions to your 403b Retirement Plan. 🏥 Comprehensive Insurance: Competitive premiums with added discounts on pet, auto, and home insurance! 🎓 Education & Tuition Support: Tuition reimbursement and professional development programs. Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites). Exclusive tuition discounts for CHR employees at several local colleges/universities. 📚 Career Development: FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring available at many programs. Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide. 💪 Wellness Program: Annual wellness stipend. FREE premium subscription to the Calm app, for employees and their families. Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more! Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program. 🎤 Employee Involvement: Participate in leadership luncheons with our CEO and various agency committees! 📢 Stay Informed: Weekly video updates from our CEO and monthly newsletters to keep you in the loop. 🌟 And So Much More: Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility. Join us at CHR and be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities! COMPENSATION *: $20.00/hour min, and up commensurate upon experience. *Actual rates are determined at the time of offer and are based off relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked) CHR is an equal opportunity employer, and we encourage all to apply. Take the first step to a meaningful career and apply to CHR today!

Posted 30+ days ago

Core Services Group logo
Core Services GroupDahlgren, Virginia

$80,000 - $135,000 / year

Responsive recruiter Role Overview: Core Services Group is seeking a Mid-Level Operations Support - Electro-Magnetic Warfare and Electronic Warfare (EMW / EW) Fleet Reach Back Support for the Commander, Naval Surface and Mine Warfighting Development Center (SMWDC). In this role, you will provide tactical and operational expertise to enhance the readiness and effectiveness of the Surface Force across multiple warfare domains. Required Qualifications: Minimum 10 years of military experience At least 8 of those years in Electro-Magnetic and Electronic Warfare Strike Group, Fleet, Major Training Command, Systems Testing Command, or similar military organization planning experience Experience in the following: Navy Combat Systems development Rapid Capability Development process Review and Collaboration on Navy Technical Documentation Navy T&E process Qualitative and quantitative assessment methods to support war-fighting readiness, capabilities, and capacity evaluations Microsoft Office suite of programs (Access, Excel, Power Point, Project and Word) Key Responsibilities: Strong analytical skills to assess and improve tactical training and operational strategies Excellent communication and collaboration abilities for interfacing with Navy leadership and cross-functional teams Security Clearance : Possess current SECRET Security Clearance with TS/SCI eligibility. This position is contingent upon successful contract proposal submission and award. Compensation: $80,000.00 - $135,000.00 per year Overview A Service Disabled Veteran Owned Small Business, Core Services Group was founded in response to an emergent need for robust analytical evaluation of Navy tactical airborne electronic countermeasures systems. Core Services Group combines Naval and Joint Operational Expertise with the rigorous systems engineering methodologies of the Naval Aviation, Nuclear Power and Operational Evaluation communities to deliver quality and extremely cost effective analytical solutions to the Fleet and Systems Commands. Website http://www.coreservicesgroup.biz/ Industry Defense and Space Manufacturing Company size 11-50 employees Includes members with current employer listed as Core Services Group, Inc., including part-time roles. Headquarters Virginia Beach, VA Founded 2009 Specialties Systems Engineering, Program Management, Operational test and evaluation design and analysis, Operational Support, Readiness Analysis & Reporting, and Doctrine Development

Posted 2 weeks ago

Inland Regional Center logo
Inland Regional CenterSan Bernardino, California

$20 - $28 / hour

SUMMARY: Under general supervision of the Program Manager performs responsible secretarial and clerical services related to serving all types of cases and completes related work as required. Requires good work habits including regular attendance and punctuality. Has no supervisory responsibility. HOURLY RANGE: $19.7748 - $27.8251 per hour SIGN-ON BONUS! $250 sign-on bonus after the completion of 90 days of employment at IRC with work performance in good standing. $500 sign-on bonus after the completion of 6 months of employment at IRC with work performance in good standing. Make sure to tell us if an IRC employee referred you when you get to that question on your application! Please include their full name. This incentive is only available for new employees. Rehires are not eligible for the sign-on bonuses. GENEROUS BENEFITS PACKAGE AND EMPLOYEE PERKS: To view our benefits package and employee perks, please click HERE. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist Program Manager in maintaining administrative compliance of program. Maintain confidentiality of program and all work-related matters. Review Individual Program Plan (IPP)/ Client Development Evaluation Report (CDERs)/ Annual Review (AR) to be sure the packet is complete when received for Program Manager’s review and signature. Review and distribute all Medicaid Waiver Audit Sheets and collect all information as identified on the sheet within the time frames identified. Collect all Medicaid Waiver Consumer Choice of Services/Living Arrangement DS2200s forms as identified by Medicaid Waiver Team and route as appropriate. Bring problems to the Program Manager for Identify areas that may require additional staff training. Review monthly audits for expired reports, keeping Consumer Services Coordinator (CSC) and Program Manager informed. As directed, assist Program Manager with staff reminders. Follow-up with CSCs on past due Special Incident Report (SIR) reports. Sort and distribute mail for unit and vacant caseloads to an assigned Consumer Services Coordinator. Develop tickler for work to be done. Document when assigned visits and documentation on vacant caseloads are completed. If appropriate prepare and mail monthly Family Cost Participation Program (FCPP) letters. Review travel claims for completeness and accuracy. Coordinate office days and duty day assignments. Provide backup for the duty person. The receiving Consumer Support Technician III (CST III) and/or Program Manager will agree to take case from the sending unit/program. Take messages for the Program Manager in their absence. Maintain daily schedule for Program Manager that may include scheduling meetings. Direct people or calls to the appropriate person. Enter data into Atlas system. Check for duplicates before routing material for Maintain Program Manager’s files. Assist staff in maintaining administrative compliance. Assist Program Manager with correspondence to include on a daily basis: computer key entry, typing error-free correspondence and reports, and preparing documents for mailing. Complete necessary paperwork, reports, etc. on a timely basis. At the discretion of Program Manager, request outstanding reports to update client file; respond to request for information; prepare referral packets as time permits; compile appropriate documents for clinical review (re-eligibility) purposes; track cases participating in the Self Determination program; and track cases that are participating in Co-Pay, Co-Insurance, Deductible assistance. Prepare correspondence and reports as needed or assigned on a timely basis. Keep manager informed of pending work, work in progress and problems encountered. Perform as a member of a team answering questions, sharing expertise, and generally contributing to the harmony of the team. Provide backup to other CST III positions as requested. Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments. Successfully complete all assignments arising out of the Agency’s Performance Contract. Use office equipment appropriately. Keep work area neat and orderly. Observe all safety rules. Utilize agency’s IT systems as assigned, maintaining security and following agency’s protocol and procedures, rules, and requirements. Comply with and ensure program compliance with agency’s Personnel Policies and Procedures. Seek to maintain currency and expand relevant knowledge Update knowledge through readings, briefings, and training. Attend training sessions as required. Maintain good attendance and punctuality. Drive vehicle/travel to other offices/locations to pick up, deliver documents and materials as needed or Organize travel efficiently and effectively. Utilize bilingual skills as able and as necessary. Perform different or additional work as assigned. MINIMUM POSITION REQUIREMENTS: High school diploma or equivalent. One year of clerical experience. Knowledge of modern office practices and procedures including business correspondence, filing, and operation of office business machines. Knowledge of Microsoft Office, Microsoft Teams, Adobe, Excel, and PDF Expert. Ability to perform clerical work involving independent judgment, accuracy, and speed. Ability to spell correctly, use proper English, make simple arithmetical commutations. Demonstrated ability to type/keyboard accurately (40 WPM). Ability to follow oral and written direction. Good verbal and written communication skills. Ability to establish and maintain effective working relationships with others. Ability to work cooperatively and effectively with others. Perform as a member of a team, answering questions, sharing expertise and generally contributing to the harmony of the team. Assure that consumer rights and dignity are maintained in the provision of services. Full use of an automobile, possession of a valid California driver's license and liability insurance for the minimum amount prescribed by law or ability to provide for independent transportation. Must have and maintain a safe driving record. May be required to be bilingual. We are proud to be an EEO employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posted 1 week ago

TTEC logo
TTECDearborn, MI

$21+ / hour

At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You'll Be Doing The Escalation Support Specialist plays a vital role in delivering a smooth and reliable experience for customers using connected vehicle services. In this position, you'll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. You'll be part of a team dedicated to creating innovative, integrated customer experiences through connected technologies. By leveraging over-the-air (OTA) updates and advanced digital platforms, the team is continuously enhancing vehicle functionality and redefining how customers interact with their vehicles. During a Typical Day, You'll Provide expert-level technical assistance for escalated customer issues, ensuring timely resolution within defined service-level agreements (SLAs). Diagnose and resolve complex hardware and software issues related to connected vehicle services, collaborating with engineering, product, and other internal teams as needed. Use connected vehicle data to identify and address potential issues before they affect customers, contributing to improvements in service quality and reliability. Analyze support trends and recurring issues to identify root causes and areas for improvement. Contribute to the development of reports and key performance indicators (KPIs). Work closely with internal stakeholders and external partners to resolve issues efficiently and maintain clear, consistent communication with all parties. Maintain responsibility for end-to-end case management, ensuring updates are clearly communicated to customers, internal stakeholders, and partner teams. Identify opportunities to streamline support processes and reduce manual effort. Collaborate with the Knowledge Base team to create and maintain internal documentation that enables real-time solutions. Escalate unresolved or highly complex issues through appropriate channels (e.g., Jira, ServiceNow, Microsoft Teams, Webex), ensuring timely handoff and continued visibility until resolution. Monitor and communicate patterns in software-related issues to team leads and relevant stakeholders to support root-cause analysis and long-term resolution planning. What You Bring to the Role A high school diploma or GED (required); additional education in automotive service, software technology, or a related field is preferred-or equivalent practical experience. 3+ years of experience in engineering or technical support, ideally in a customer-facing or escalation-focused role. Proficiency with help desk platforms, remote support tools, and CRM systems such as Microsoft Dynamics or Salesforce. Familiarity with incident and problem management tools (e.g., Jira, BMC, ServiceNow). Experience working in a remote or distributed work environment is a plus. Strong technical troubleshooting skills with the ability to resolve complex hardware and software issues. Solid understanding of the software development lifecycle (SDLC) and Agile methodologies; experience with developer tools (e.g., IDEs, compilers, debuggers) is a plus. High emotional intelligence with the ability to empathize with customer concerns and maintain professionalism in high-pressure situations. Proven adaptability in fast-paced environments with shifting priorities and evolving technologies. Exceptional communication and interpersonal skills, with a strong focus on delivering outstanding customer experiences. Demonstrated ability to work both independently and collaboratively within cross-functional teams. A proactive mindset and passion for identifying solutions, improving processes, and exceeding customer expectations. What You Can Expect Starting hourly pay rate of $21.00 per hour (based on experience and other factors) Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Award-Winning Employee Rewards Program (Perci Perks) A Bit More About Your Role This is a full-time position (40 hours per week) with a hybrid work schedule. You'll work on-site at our office in Michigan Central Station, located in Corktown, Monday through Thursday, with the flexibility to work remotely on Fridays. Our hours of operation are 8:00 AM to 8:00 PM ET, and your specific working hours may vary within that window. All necessary equipment and tools will be provided to support your success in the role. About Percepta Established in 2000 as a joint venture between TTEC and a leading auto manufacturer, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: Lead with humility- We listen first, lead with empathy, and stay grounded-so people and ideas have room to grow. Service beyond self- We serve others-clients, customers, and teammates-with care and integrity in every interaction. Leave it better- We take ownership and leave every process, person, and place better than we found it. Win together- We succeed as one-celebrating, supporting, and showing up for each other. Deliver remarkable- We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way. #LI-Hybrid

Posted 30+ days ago

Topgolf logo

Front of House Support (Server, Bartender, Bar Back, Golf Services, Service Support)

TopgolfVirginia Beach, Virginia

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Job Description

Job Responsibilities

  • Greet and assist guests in a friendly and welcoming manner.
  • Manage reservations, seating, and waitlist to optimize table turnover.
  • Coordinate with kitchen and service staff to ensure timely and accurate food and beverage delivery.

Critical Skills & Experience Requirements

  • Excellent interpersonal and customer service skills.
  • Ability to multitask and remain calm under pressure in a fast-paced environment.
  • Strong organizational skills with attention to detail.

ADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.EEO StatementTopgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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