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Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology What We Can Offer A competitive base salary with no cap on incentives – unlimited earning potential Orientation bonus program ensures high levels of compensation No wait to earn commissions/incentives – top performers make 6 digits in total compensation Career ladder growth opportunities – we’re expanding! The ability to keep your current relationships and continue to build on them A stand-alone hospice with a care continuum (home health and physician services) In-house research and development team to help build the innovative/specialty programs that we offer our clients Data driven territories that set you up for success Strong training and orientation program – including an orientation manual Senior leadership team all have 25+ years post-acute management experience In-house recruiting team to ensure professional clinical team expertise Proactive hiring model to ensure growth capacity Key Responsibilities Client Support Executives obtain referrals for services as well as promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. This position aligns closely with industry-standard roles including titles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator, or Account Executive, Hospice Services. Candidates with experience in these positions will find their skills and expertise transferable to this role as they engage in building relationships, driving hospice referrals and promoting Optimal Care's services. In this role you will be responsible for: Drive Sales by building relationships with healthcare providers and community partners to increase hospice referrals. Utilize your strong network within the healthcare community to generate leads and close sales. Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation. Providing education to senior living communities, health systems, and referral sources Growing service lines and receiving referrals from our healthcare community partners Distributing and ensuring all referral sources have proper forms and materials for company service lines Provide feedback, document activity to execute strategic plan to provide ongoing value-add to accounts Required Qualifications Hospice or Post Acute sales experience Will also consider discharge planners working in these spaces High School Diploma or GED equivalent Valid Driver’s License Reliable transportation and valid automobile insurance coverage Proven interpersonal, coordination, and leadership skills with ability to communicate effectively Practical and theoretical knowledge of hospice and palliative care Desired Qualifications Associate degree or Bachelor’s degree preferred Demonstrates active involvement in professional organizations and community activities Location Home Office: 770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546 Main Service Area: Grand Rapids and surrounding areas Hours Office Hours: 8:00 am – 5:00 pm, Monday through Friday Pay Range $80,000 - $110,000 USD Background Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made For You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You’re also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day In The Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: 2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Must be at least 18 years of age Why You’ll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable – We change before we have to Entrepreneurial – We own it Collaborative – There’s no “I” in Tory Client & Brand Focused – We put ourselves in Tory’s shoes Live the Values – We show up for each other Functional Expertise – We’re constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 18.00 USD - 18.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. E qual Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com .

Direct Support Professional DSP – Entry Level Welcome The pay rate range for this position is $20.00 $21.49 per hour depending on years of prior experience with NYS OPWDD programs. Plus higher rates for certain programs and sign-on bonuses. Various shifts available that would suit your current schedule The role of a Direct Support Professional (DSP) is more than a job it is a career that makes a positive impact every day in the lives of people with intellectual disabilities and autism. As a DSP you are directly responsible for the people supported and their overall safety and well-being, helping them achieve a rich and full life. Preferred Requirements: GED or High School Diploma preferred Valid Driver’s License required PAID Trainings are offered for required certification Ability to work various shifts (days or evenings), strongly preferred Responsibilities: Provide support to people living in the residence including activities that encourage independence, community engagement, and group recreation trips or outings. Provide support and training for each person based on their wants, needs, and goals. Assist with activities of daily living, including self-care, to the extent needed Have scheduling flexibility; may be required to work with adjustments to the normal shift Employee Benefits: PAID TRAINING Affordable Health & Dental insurance Generous Paid Time Off (PTO) Policy Pension Plan/403b with Company $ Match Student Loan Repayment Plan Vision insurance Tuition and Textbook Reimbursement Staff Recognition Awards & Regular incremental Bonuses About Life’s WORC: For more than 50 years, Life’s WORC has provided high quality services and support to people with intellectual disabilities and autism in Queens, Manhattan, Nassau and Suffolk counties. Today, we support more than 2,000 people across our residential locations and community programs. Life's WORC is committed to hiring diverse talent & creating a culture of equity. We are an EEO employer. Job Types: Full-time or Part-time roles available in Nassau County, Suffolk County, Queens, and Manhattan N.Y.

Benefits: Bonus based on performance Company parties Competitive salary Employee discounts Opportunity for advancement Training & development Are you passionate about creating exceptional customer experiences? Do you thrive in fast-paced environments where problem-solving and communication are key? We’re searching for an energetic and dedicated Service Support Consultant to join our dynamic team. If you’re driven, enthusiastic, and ready to make an impact, we want YOU! Why You’ll Love Working with Us Competitive Pay – Earn $45,000 - $60,000 annually, based on experience and performance, with merit-based rewards. Performance Bonuses – Get rewarded for your hard work and results. Growth Opportunities – Advance your career in a growing company with a proven track record. Flexible Schedule – Enjoy work-life balance with a Monday-Friday schedule and occasional Saturdays (9:00 AM - 3:00 PM). Fun Work Culture – Join a supportive team that celebrates successes with company parties and camaraderie. Comprehensive Benefits – Employee discounts, profit sharing, and training & development programs. What You’ll Do Be the friendly first point of contact for customers, providing information, answering inquiries, and ensuring exceptional service. Assist with scheduling, managing orders, and resolving issues quickly and efficiently. Handle challenges with a positive, problem-solving mindset, ensuring 100% customer satisfaction. Educate customers about our services, fostering long-term relationships and trust. Collaborate with a team committed to achieving company goals and maintaining our reputation for excellence. What We’re Looking For Excellent Communication Skills : You’re confident, clear, and professional when interacting with others. People-Centered Attitude : You enjoy connecting with others and making their day better. Problem-Solving Ability : You approach challenges with creativity and optimism. Team Player : You thrive in a collaborative environment and enjoy working toward shared goals. Ambition to Grow : You’re eager to learn and develop professionally in a supportive environment. Who We Are Here at Clearwater Solutions, we partner with leading automotive industry giants to help them expand and grow. Over the past year, our Community Engagement Team has been instrumental in increasing our clients’ consumer base, driving revenue, and delivering exceptional customer experiences. Our team’s dedication and innovation are the foundation of our success—and we’re excited to bring on new talent to continue our mission. Ready to Join Our Winning Team? If you’re ready to take the next step in your career, we’d love to meet you! Apply today to be part of a company where your contributions are valued, and your potential is limitless. Compensation: $45,000.00 - $60,000.00 per year

Responsive recruiter Benefits: Flexible schedule Opportunity for advancement Training & development AWC Support Staff Part Time Location: Longmeadow, MA Program: Family Services Pay: The hourly rate for this position will be determined based on the specific individual served and will be provided by the program coordinator. A good faith range for this role is [$17.00/hour - $22.00/hour], depending on the needs of the individual and agency policies. Schedule: Per-Diem position - days and hours vary based on individual served. ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As an AWC Support Staff member, you will engage in fun recreational outings, assist the person they support in skill-building opportunities, socials situations and model appropriate behavior. You will help the Individual to meet their chosen goals and to become more independent and engaged with their community. Staff completes related records and summaries as specified. Staff must be able to transport person supported in their own vehicle (mileage reimbursement provided). About the Agency with Choice Program: The Agency with Choice Program offers a co-employment model where ServiceNet partners with individuals and their families to train and manage support staff. Participants and families have the opportunity to: Interview, hire, and negotiate pay rates for employees, with guidance from ServiceNet and adherence to agency policies. Supervise employees on a daily basis. ServiceNet handles employee payroll, including tax withholding, employment tax filings, and workers' compensation coverage. Additionally, participants receive monthly financial reports to ensure spending aligns with their plan and can make adjustments as needed. The responsibilities of Support Staff vary based on agreements with the Department of Developmental Services and the specific needs of the participant. Key Responsibilities: Engage, assist, instruct, motivate and monitor individuals in social/recreational, skill building and family directed activities. Learn the individualized services of each person and participate in their routine implementation. Accompany individual to appointments, social functions, recreational activities and other planned events as requested by the supervisor, to include providing transportation. Complete related records as required and instructed by contract or supervisor per standard format ensuring confidentiality and safe keeping of documents. Respond and relate to routine inquiries, visitors, the Individual’s family, friends and allied staff or professionals as outlined in program standards or by the program supervisor. Submit weekly or bi-weekly time sheets with summaries of activities in a timely manner. Qualifications: Must be 18 years of age or older. Valid driver’s license and reliable transportation/vehicle as required by program. High school diploma or GED 1 or more years of experience supporting individual with Autism in home or community. Benefits / Incentives: Flexible Scheduling Paid orientation and training Career Growth / Education Advancement Opportunities Compensation Breakdown: The hourly rate for this position will be determined based on the specific individual served and will be provided by the program coordinator. A good faith range for this role is [$17.00/hour - $22.00/hour], depending on the needs of the individual and agency policies. About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Join Us Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet https://www.servicenet.org/ ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us! At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community. And with over 3,000 employees and over 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.

Company Overview We’re a neighborhood destination serving neighbors and creating community with everyone who walks through our door — from longtime regulars to first-time visitors. Through delicious food and drink, a refined, inviting space, and outdoor events and activations, we’re creating a place and experience that brings people together. We eat, drink and move with the seasons. To nourish, energize and inspire a sense of belonging with all who join us. Hospitality is at the core of everything we do here at Park & Grove. We treat everyone as if they were a guest in our own home. As a member of the Park & Grove team, you will set the stage and have a direct impact on each guest’s experience. We will provide you with all the training and tools necessary for you to be successful. We take great pride in recognizing that members of our team strive to do the very best each and every day. Our values, standards and goals can only be maintained by people that share in these same beliefs. Job Summary Support staff at Park and Grove are dynamic and invaluable team members. The primary objective of support staff is to assist in maintaining quality standards to ensure an exceptional guest experience at our restaurant. This role has tremendous opportunity to excel and advance, as well as master important skills within the service industry. We are looking for reliable, responsible, team-focused individuals to join our staff. Responsibilities Greeting and seating guests within our booking system, Resy Maintaining service standards Refilling water pitchers Polishing silverware Polishing glassware Running food to the proper tables Bussing tables between courses Bussing tables and resetting them for the next turn Filling guests water glasses Assisting the servers with a variety of tasks Qualifications Strong communication skills both verbal and non-verbal Punctuality Time management and counting skills Customer service and people skills Organizational skills Outgoing and enthusiastic personality Ability to remain calm, friendly, and professional under pressure Benefits/Perks Fun work environment Free parking Employee discount Competitive pay Compensation: $14.00 - $25.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Park And Grove We’re a neighborhood destination serving neighbors and creating community with everyone who walks through our door — from longtime regulars to first-time visitors. Through delicious food and drink, a refined, inviting space, and outdoor events and activations, we’re creating a place and experience that brings people together. We eat, drink and move with the seasons. To nourish, energize and inspire a sense of belonging with all who join us. Hospitality is at the core of everything we do here at Park & Grove. We treat everyone as if they were a guest in our own home. As a member of the Park & Grove team, you will set the stage and have a direct impact on each guest’s experience. We will provide you with all the training and tools necessary for you to be successful. We take great pride in recognizing that members of our team strive to do the very best each and every day. Our values, standards and goals can only be maintained by people that share in these same beliefs. https://www.parkandgrovechs.com/

Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills . If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options – Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $13.00 - $16.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we’re not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we’re proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we’re always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Customer Support – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview: We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. Key Responsibilities: Respond to customer inquiries via email, phone, and chat in a timely and professional manner Provide accurate information about travel bookings, itineraries, and policies Troubleshoot common client issues and escalate complex matters as needed Maintain up-to-date knowledge of supplier systems, policies, and procedures Follow up with clients to ensure satisfaction and support post-booking Log all communications accurately using internal systems Maintain high levels of professionalism and empathy Preferred Qualifications: Prior experience in customer service or the travel industry is a plus (but not required) Strong communication skills and ability to work independently Comfortable using online tools, booking portals, and CRM systems Tech-savvy with a quiet, professional home workspace Passionate about helping others and delivering great service Must be 18+ and authorized to work in the United States What We Provide: Full training and ongoing mentorship Travel agent certification (if desired) Access to travel discounts and perks Supportive online community and tools to help you succeed $20,000 - $65,000 a year 🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

DIRECT SUPPORT PROFESSIONAL (DSP) Full-Time, Hourly $21.00 – $23.10/hour Make a Real Difference Every Day: Do you want a career where you directly impact lives, experiencing the deep fulfillment that comes from helping others and a strong sense of purpose? Shifts Available: Wed: 7 am- 3 pm, Thur- Sat 7 am- 4pm Tues: 7 am- 3 pm, Thurs/Fri: 4 pm- 9 pm, Sun: 3 pm- 9 pm (24 hrs/wk) About DDI: For nearly 65 years, DDI (Developmental Disabilities Institute) has been a leading agency providing a full spectrum of care for over 1,600 children and adults with autism and other developmental disabilities. We are driven by a dedicated team and a deep belief in the potential of every individual. Our Direct Service Professionals (DSPs) are the heart of our mission, providing compassionate and individualized support. The Role: As a Direct Support Professional (DSP), you will play a vital role in supporting individuals with disabilities in their daily lives. You will work closely with them, assisting with daily living activities, fostering their independence, promoting their well-being, and helping them connect with their communities. This is a truly rewarding opportunity to build meaningful relationships and make a tangible difference. This position requires a valid NYS Driver's License for 18+ months with a clean driving history and successful completion of DDI's Transportation Orientation. New Hires that do not meet this criteria will be offered a lower rate, starting at $19.00/hour. What You'll Do: Provide individualized support with personal care, meal preparation, transportation, and community outings. Foster independence by helping individuals develop life skills and make choices. Promote social inclusion by supporting participation in community activities. Serve as a positive role model, demonstrating empathy and patience. Collaborate effectively with a supportive team of DSPs, supervisors, and families. Why You'll Love This Job: Build Meaningful Relationships: Develop strong connections with individuals and their families. Learn and Grow: Benefit from ongoing training and professional development. Be Part of a Supportive Team: Work with passionate and dedicated colleagues. Experience Job Satisfaction: Feel a deep sense of accomplishment knowing your work matters. Exceptional Work-Life Balance: Explore flexible schedules with generous paid off. Here’s How We Support You: Comprehensive Paid Training: Get the skills you need to succeed. Exceptional Benefits: Including medical, dental, vision, life insurance, FSA, and EAP. Retirement Security: 403(b) retirement plan. Invest in Your Future: Tuition reimbursement opportunities. Career Growth: Opportunities for advancement within DDI. Work-Life Balance: Various schedules to support your life. And More: Paid time off and other valuable benefits! If You Are: Empathic, compassionate, and patient Positive, energetic, and enthusiastic A good communicator and team player Passionate about making a difference Then, we encourage you to apply and join the DDI team! When you join our team, you become part of the DDI Family! Click here to watch our video to find out more about the DDI Family. DDI is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to actual or perceived race, color, sex, pregnancy, reproductive decision making, gender expression or identity, national origin, disability, military status, creed, religion, age, sexual orientation, marital status, genetic information, status as a victim of domestic violence or any other group protected by federal, state or local law. We are committed to creating a deep sense of belonging and a culture where all applicants and employees feel welcomed, valued and respected. We are people inspired by purpose.

Replies within 24 hours Job Title: Personal Support Specialist (PSS) Schedule: Part-Time Job Summary: We are seeking a compassionate and reliable Personal Support Specialist (PSS) to join our team. The PSS provides essential, hands-on support to individuals in their homes, helping them maintain independence and a high quality of life. This role is ideal for someone who is caring, dependable, and committed to making a difference in the lives of others. Key Responsibilities: Assist clients with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility Perform light housekeeping duties including meal preparation, laundry, and tidying living spaces Provide companionship and emotional support to clients Assist with medication reminders (as allowed by state regulations) Monitor and report any changes in the client’s condition or behavior Follow care plans and document daily activities accurately Adhere to safety protocols and infection control procedures Qualifications: High school diploma or equivalent Certification as a Personal Support Specialist (PSS) or willingness to complete approved training Previous experience in home care, assisted living, or a related field is preferred but not required Strong communication and interpersonal skills Ability to handle physical aspects of the job (e.g., lifting, bending) Reliable transportation and valid driver’s license (if travel is required) Must pass background checks and any other state-required screenings Why Join Us: Competitive starting pay of $18.50/hour Flexible part-time hours Supportive team environment Opportunity to make a meaningful difference in the community We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Becoming a Caregiver Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.As our population ages, the demand for caregivers is growing every day! Is this career right for you? Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Training & development Are you looking for a position that will allow you to use all of your skills in a unique and exciting family-like environment? We are a rapidly expanding dental office looking for a full-time Insurance and Financial Coordinator to join our amazing team! Our patients are always first here at Village Green, where we thrive on building relationships with them and our team! Ask us how we can help you grow personally & professionally in our strong cultured environment. Dental Insurance and Billing experience preferred. Willing to train interested candidates. Job Types: Full-time, Part-time Pay: From $18.00 - $21.00 per hour with fun ways to earn more easily! Benefits: Retirement plan whether you contribute or not! Employee Dental Benefits Paid time off Compeitive Pay & Incentives Uniform Allowance Schedule: 8 or 12-hour shift Flexible Scheduling Supplemental Pay: Performance Pay, we give you the tools you need; the outcome is up to you! Fun Spin wheel Why Village Green Dental?! Performance Pay Structure Spin Wheel Quarterly Team Events Fun and Friendly Atmosphere Newly Remodeled Office with Updated Technology Flexible Hours Monthly Celebrations and National Days Team Bonding Lunches Spirit Weeks and Theme Days Patient-Centric Community Involvement Career Enhancing Opportunities On/Off Site training Experience: Preferred/ Not Required Work Location: One location Hours per week: 35-40 Duties: Fun, positive attitude Entering Checks and Online Payments Office Accounts Receivable Understanding Patient Accounts and Billing Assisting with Patient Questions Daily maintenance and tasks Patient communication Scheduling Appointments Please visit our website at www.villagegreendental.net to learn more about us! Compensation: $18.00 - $20.00 per hour Please refer to our website at www.villagegreendental.net to learn all about us! :)

If you are hired, we will require you to prove that you have received the COVID-19 vaccine and are fully vaccinated, or you have a valid religious or medical reason not to be vaccinated. Part Time & Full Time Positions Available. Our mission is to serve, provide for, and champion individuals with disabilities.Evergreen Life Services (ELS) is a charitable, non-profit organization that provides a full range of professional services to people with intellectual and developmental disabilities (IDD). Founded in the 1950s, today we are proud to serve more than 1,100 individuals with disabilities in 8 states. Working at Evergreen Life Services isn’t just a job; it’s a rewarding career. Whether you provide direct care in our adult day care or in a group home, or you serve in a support or corporate office role, you will be an important part of the Evergreen team.If you are looking for a place where you can make a difference, at Evergreen Life Services you will change lives. Every employee is a valuable part of the team because, at Evergreen, everyone matters. Job Summary Responsible for maintaining a healthy, safe, and therapeutic environment for consumers and following through on their individual plans of care. Essential Job Functions: Ensure the health and welfare of the consumers Assist consumers with medication and treatment plans as needed Assist consumers in the care and cleaning of their home, including reporting of maintenance needs Assist consumers with money management including budgeting, banking, and shopping Assist consumers with daily life activities such as: meal preparation, reading usage, use of telephone, use of community services (post office, mass transportation), housekeeping, clothing care, self-care, and person hygiene Make food and non-food purchases for the home when requested Prepare meals Ensure the maintenance of the home and grounds are done as requested Complete all required documentation in accordance with applicable state agency(ies) and Evergreen Presbyterian Ministries, Inc. policies and procedures Implement behavioral and other programs as trained and requested Assist consumers with their goals as outlined in their plan of care document(s) Identify potential behavior triggers and defuse or redirect as needed to ensure safety and well being of all involved Provide consumer transportation in the company or personal vehicle as requested Qualifications Effectively read, write and communicate verbally in English and must be able to read and understand instructions, perform record-keeping and write reports Valid driver’s license which meets Evergreen requirements for insurance purposes and proof of liability coverage if a vehicle is owned · Meet and maintain all requirements of the applicable state agency(ies), including good standing with state abuse and neglect registry · Submit to and pass drug screen and criminal background check · Ability to learn basic computer skills (i.e. turn on/off, log in/out, input data, approve timesheet) · Prior experience as a direct support worker preferred · At least 18 years of age (non-driver) or 21 years of age (driver) Physical Demands and Working Environment Constantly moves about to coordinate work Regularly moves and positions objects weighing up to 50 pounds while assisting consumers in home, workshop, or job site. Regularly assist consumers physically by lifting and positioning them as appropriate Constantly alert and aware to consumer’s needs Occasionally exposed to viruses and infectious conditions Supervisory Responsibilities Will not supervise Special Requirements Represent Evergreen in public in a fashion that would reflect credibility and professionalism on the organization. Desire to work with people with disabilities and enhance their quality of life Function successfully in stressful situations Demonstrate high moral standards so as to be a positive role model for consumers Complete all orientation and on the job training prior to starting work Work assigned shifts as required by management Attend all training classes as required Evergreen is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status. Compensation: $11.00 per hour

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking an individual to fill an immediate need for a Sales Support Representative. This position will work onsite in Poway, CA. Schedule: Monday through Friday, 7:00 AM to 4:00 PM Responsibilities Work together with Sales associates to support customer needs by determining the best products and solutions. Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders. Coordinate deliveries on behalf of customers. Answer sales calls for general information, addressing and resolving customer concerns or questions. Ability to effectively use customer relationship management (CRM) system and phone system. Qualifications 0-3 years of sales and/or customer service experience is preferred. Exhibit strong skills for sales, including the ability to upsell. Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner. Ability to react well in a fast-paced environment & follow through on commitments. Highly motivated and customer service oriented mentality with ability to build relationships is a plus. General digital literacy including Microsoft Office. Ability to quickly learn product knowledge and processes. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $21.51 - $34.39 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary The ICAN Team Lead provides day-to-day guidance and support to a team of ICAN specialists responsible for executing program activities within the Quote-to-Cash (QTC) value stream. This role acts as a subject matter expert, assists with escalations, and ensures adherence to processes and service standards. The Team Lead partners with supervisors and managers to drive performance, quality, and continuous improvement. What you’ll do Serve as a point of contact for escalated ICAN issues and provide resolution guidance. Support daily operations by monitoring queues, workloads, and adherence to SLAs. Provide coaching and feedback to team members to improve performance and customer experience. Assist in onboarding and training new team members on ICAN processes, systems, and best practices. Serve as a subject matter expert for internal tools utilized by the team to support work assignment completion, oversee these tools to ensure sustained productivity, communicate any service level concerns, and effectively troubleshoot system failures or outages. Ensure accurate and timely documentation of standard operating procedures and support processes related to Service Central, Sale Force, internal and external 3rd Party systems. Identify process gaps and recommend improvements to enhance efficiency and quality. Collaborate with supervisors and managers on performance metrics and reporting. Maintain compliance with internal policies and external regulations related to customer data and financial transactions. Participate in cross-functional and vendor specific collaboration meetings What we expect of you Bachelor’s Degree and 4 years of experience in customer service, ICAN program operations, or related functions (including acting as a lead or mentor, handling escalations, and supporting process improvements) OR 7 years of experience without a degree in the areas above, including leadership responsibilities. Strong knowledge of QTC processes and ICAN program operations. Experience with Salesforce CRM, Service Central, and related tools. Ability to coach and mentor team members, fostering a culture of accountability and customer focus. Excellent communication and problem-solving skills, with the ability to manage escalations effectively. Strong organizational skills and attention to detail in a fast-paced environment. Pay range: $24.52/hour-$33.75 depending on experience and skill set Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice .

Lead and performs financial analysis, planning, and reporting of hospital operations. Includes operating and capital budget planning, closing and performance monitoring, revenue/charge management, cost accounting, benchmarking, government reporting, decision support system development and maintenance, and other decision resolution as required to provide accurate and responsive information to management and other stakeholders. The incumbent facilitates gathering business requirements, and provides knowledge in business/clinical processes, analytical expertise, by working with key stakeholders, end users and project team members. This position identifies and resolves issues throughout the development of analytical solutions and participates in identifying opportunities for continuous improvement in workflow processes.As we implement Workday, this role will be the cornerstone of our decision support, cost accounting, and financial planning functions, ensuring continuity, integrity, and innovation in our financial analytics.This position will lead and perform complex financial analysis, planning, and reporting for the hospital division. The incumbent will serve as the primary owner of the Strata EPSi decision support system, responsible for everything from daily maintenance to long-term strategic development. You will be a key partner to finance leadership, clinical stakeholders, and the Workday implementation team, translating complex data into actionable insights and helping to shape the future of financial processes at Seattle Children's. This role is perfect for a proactive analyst who wants to make a significant impact by bridging legacy knowledge with new technology. Required Education and Experience Bachelor’s Degree in Finance, Accounting, Healthcare Administration, Information Systems, or a related field.Minimum of five (5) years of progressive experience in financial analysis, planning, or decision support.Minimum of three (3) years of direct, hands-on experience as a power user or system administrator for Strata EPSi in a hospital or healthcare system is required.Proven understanding of healthcare cost accounting principles, financial reporting, and budgeting processes.Advanced proficiency in Microsoft Excel (pivot tables, complex formulas, data modeling). Required Credentials N/A. Preferred M.B.A., MHA degree, or similar.Experience managing medium to large projects using standard project management skills, tools, and methodologies.Experience maintaining decision support systems or other financial applications.Experience with health care cost accounting principles; health care benchmarking processes; and with health care reimbursement methodologies and Charge Description Master.Experience with Cerner, Epic or similar software product.Experience with Workday Financials, particularly during an implementation or major upgrade.Experience in a pediatric hospital and/or academic research environment.Demonstrated ability to act as a change agent, with strong interpersonal and communication skills capable of influencing stakeholders in a complex environment.Familiarity with SQL for data querying and analysis.Experience with business intelligence and data visualization tools such as Tableau or Power BI. Compensation Range $97,665.00 - $146,497.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors . Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits . About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

We are hiring for: Direct Support Professional Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides support for individuals and/or groups of persons with disabilities in the community. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. We are hiring Direct Support Professionals for our ICF Homes – Hendersonville, NC SIGN ON BONUS $2,000.00 If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual and developmental disabilities, join our team at RHA Health Services! ICF Pay rate : $16.00 - $18.00 Base pay set by experience and facility. Schedule: All Full-Time Shifts are M-F and require working every other weekend 1st, 2nd, 3rd 8 hour shifts available 12 hour shifts every other weekend shifts required Responsibilities: Assist with Health and Safety Procedures- Assist with People Supported Development Assists with Person Supported Community Life Provides Support to team members and supervisors Assists with person centered plan and outcomes Assists with medical requests Assist with data collection and reporting Position Requirements: At least 18 years of age Valid drivers’ license High School Diploma Physical requirements to perform essential functions of the job included: Regularly required to lift 30 lbs. Must be able to lift a minimum of 70 lbs. Must be able to pull a minimum of 50lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. The Location: Based in Hendersonville NC. Why Should You Apply? Ability to help others and make a difference Ability to join a team of dedicated caregivers, where you will be a valued member of a care team, enabling people RHA supports identify and achieve personal goals, experience, meaningful days, participated in the community, and live more independently. Multiple schedules, offer flexibility Opportunities for training and advancement #HPDSP Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to become the trusted Data & AI Platform for everyone, leveraging the most popular open-source technologies like Apache Kafka®, Aiven for PostgreSQL®, Aiven for Clickhouse®, and Aiven for OpenSearch®. to help companies accelerate time-to-market, drive efficiency, and build innovative solutions across any cloud. Right now, we’re looking for a Support Engineer to join our team who shares our passion for forward-thinking and innovative approaches. About this team Our Customer Growth team plays a crucial role in our growth and profitability. We want to be the trusted data source data platform for everyone – which, let’s face it, is an ambitious target. But thanks to our dedicated sales, pre-sales, and post-sales teams we are growing fast. Right now, we are looking for a Support Engineer. Our support team thrives on tackling complex challenges with technical brilliance and a customer-first mindset, guided by a spirit of ownership and collaboration Who we are So, how do we become the trusted open source data platform for everyone? By listening closely to our customers and taking action to ensure they achieve their business goals. You see, the software we create is merely a means of delivering value. Our thinking is customer-first. That’s why our customers are at the front and center of all we do. And in the spirit of sideways thinking, we’re by their side as well. Actively helping them solve their challenges. Collaborating. Sharing. And innovating. In other words, it really isn’t just about who we are. It’s about who our customers are – and where they want to be. Our Values Aiveners use the V2MOM framework to set and align on business goals. In order to achieve those business goals we live by our values which unite us in our ways of working, globally. These values are embedded in our business processes and support us in collaborating and role modelling positive and productive behaviours in our daily work, something you will have the opportunity to demonstrate throughout your interview journey with us. The Role: Support Engineers at Aiven bring their experience to interact directly with customers and solve complex technical problems. Building on their 4-7 years of hands-on experience, they excel in tasks ranging from triaging database performance degradation to troubleshooting network issues and supporting customers in migrating their data to the Aiven platform. Our Support Engineers provide an expert level of care and support to customers, leveraging their deep knowledge of the technologies and environments they have been working with. Our customers are primarily Enterprise developers with a solid understanding of technology, and we work closely with Product Development, Ops, and SRE teams. Depending on your interests, you can also participate in new feature development (we love Python) and contribute to improving our automation tooling. In Support, we value building technology to automate repetitive tasks, and our Senior Engineers often lead these initiatives. You will fit well as a Support Engineer if you are curious, unafraid of asking questions, patient, friendly, respectful, and practice empathy in all your interactions with customers and team members. What you'll Do: Deliver exceptional customer service within SLAs Develop deep expertise in our Aiven Platform and Aiven Services Apply your experience with open-source databases and technologies such as PostgreSQL, MySQL, Redis, and/or other technologies like Kafka, OpenSearch, Cassandra, and Grafana Troubleshoot complex issues, especially in Linux environments, public clouds (AWS, Google or Azure) and in the areas of compute, storage - block and object, networking, and security groups Identify trends in customer feedback, report and suggest improvements Help evolve and develop our support processes and tooling Create and refine Runbooks and Playbooks from previously encountered issues, streamlining future resolution processes and fostering knowledge sharing Research and report product malfunctions in order to expedite the resolution process ensuring optimal customer outcomes Collaborate with cross-functional teams, including Documentation, Product, Sales, and Engineering Engage with customers and teams via various channels, working collaboratively via ticketing system, email, chat and occasionally by phone or remote sessions to diagnose and resolve customer issues Mentor and be mentored, sharing your knowledge and experience to help them grow and succeed. What you'll bring to the team 4-7 years of experience working as Support Engineer/Testing/Specialist at a SaaS or software company and/or your experience with open-source databases and technologies such as PostgreSQL, MySQL, Redis, and/or other technologies like Kafka, OpenSearch, Cassandra, and Grafana Strong Linux and Networking skills as an administrator or Support Engineer Excellent communication skills, with the ability to connect with users, adjust the tone and deliver personalized support. Critical thinking that prioritizes client needs and perspectives. Strong written and verbal communication skills, with the ability to clearly articulate root cause analysis to diverse stakeholders. Knowledge of distributed systems, and the ability to read and write SQL. Previous use of Zendesk, Slack, ServiceCloud, Google, Jira, Zendesk, Intercom, and/or Github Experience in public clouds (AWS, Google, Azure) across compute, storage, networking, and security. A take charge attitute, technically curious, detail-driven, yet goal-oriented and focused on delivering results. The ability to participate in a weekend on-call rotation. Nice to have Experience as a developer or Support engineer with at least one of the following products: Apache Kafka, PostgreSQL, MySQL,Opensearch and/or Elasticsearch 1+ years of experience as a developer, site reliability engineer, or devops engineer Open source contributions (code, bug reports, community support, documentation) Our Offer If you ask us what’s the best thing about working for Aiven, many will probably say it’s the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it. We invest in you Participate in Aiven’s equity plan. With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy. Get the equipment you need to set yourself up for success. Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more). Get holistic wellbeing support through our global Employee Assistance Program. Make a difference at Aiven Contribute to open source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open source ecosystem for developers and non-developers alike. Use up to 5 days per year to volunteer for a good cause of your choice. Join one of our team member resource groups - empower yourself and others in missions that resonate with you. What else? Your wellbeing matters: we provide extensive Occupational Health Care, Dental Care, as well as sports, culture, massage, commute and lunch benefits We care about your learning! We provide Finnish Language lessons to help you settle in to your new environment Love breakfast? So do we! Join us at our monthly office breakfast We also have you covered by statutory accident insurance Amazing! What’s next? If you think Aiven is the place for you, send us your CV, and we’ll get in touch! How to Recognise and Avoid Employment Scams There has been a rise in fake job postings used by scammers to get personal information. Please familiarise yourself with the red flags of a potential scam. Here at Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted over video call or in person, our interviews will never occur over text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io . Equal Opportunities Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment. At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io .

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit