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Large Vessel Integration And Service Support Specialist-logo
Large Vessel Integration And Service Support Specialist
Brunswick Corp.Saint Petersburg, FL
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview: As part of the talented Customer Experience team, you will be the on-site and remote technical service support liaison, resulting in positive customer relations, experience, and ultimate satisfaction of consumers, OEMs, and dealers of Mercury Marine products. This position specializes in large vessel systems installation, malfunction troubleshooting, maintenance and repair, electronic integration. This position reports to a Director of Service. At Brunswick, we have passion for our work and a distinct ability to deliver. Relocation Assistance: We offer relocation assistance for candidates moving from out of state to Central or South Florida. You'll have the flexibility to choose the location that works best for you, and we'll help cover the costs associated with your move. Essential Functions: Provide field onsite support of Mercury and Brunswick products, integrated controls, networked vessel systems, and emerging products. Provide internal staff, dealers, and boat builders support with new installations and repowering of large vessels to ensure proper installation and boat application. Investigate, diagnose, and resolve product installation, setup, configuration, malfunctions, errors & issues in all US regions and international service areas. Recommend and perform preventative & routine maintenance, repair ensuring trouble free operation. Produce clear written and verbal data and communication of emerging manufacturing and product issues to internal groups as required. Perform other duties and various tasks as assigned by the Director of Service Provide management and support for: . Required Skills: Acquire and maintain MU Outboard certification within the 1st year of employment while demonstrating a thorough knowledge of Mercury and Brunswick products. Thorough knowledge of large vessel systems, with strong electrical background. Full understanding of customer service philosophy and procedures of the company. Effectively plan, develop, execute strategies for issue resolution, installation, and integration in the field. Willingness to live and travel (75% - 90%) within assigned LVSS region. Occasional multi-week travel events outside of region may be required. Ability to work independently, make accurate decisions and analyze risk. Excellent interpersonal skills and effective communication skills. Excellent Computer and technology skills, capitalizing on effective communication and documentation through digital media and meticulous data gathering capabilities. The anticipated pay range for this position is 84,500 - 136,100 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus. At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here. Why Brunswick: Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we're proud of being recognized for making a splash with numerous awards! About Mercury: Mercury Marine is a world leading manufacturer of marine propulsion systems. A $2.6 billion division of Brunswick Corporation (NYSE: BC), Mercury designs, manufactures and distributes engines, services and parts for recreational, commercial and government marine applications, empowering boaters with products that are easy to use, extremely reliable and backed by the most dedicated customer support in the world with 10,000 service points globally. Mercury's industry-leading brand portfolio includes Mercury outboard engines; Mercury MerCruiser sterndrive and inboard packages; Mercury global parts and accessories including propellers, and SmartCraft electronics; Power Products Integrated Solutions; MotorGuide trolling motors; Attwood, Garelick and Whale marine parts; Land 'N' Sea, BLA, Payne's Marine, Kellogg Marine & Lankhorst Taselaar marine parts distribution; and Mercury and Quicksilver parts and oils. More information is available at mercurymarine.com. Next is Now! We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support. For more information about EEO laws, - click here Brunswick and Workday Privacy Policies Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942. All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers . If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com. #Brunswick Corporation - Mercury Marine

Posted 3 weeks ago

Part Time Support Lead-logo
Part Time Support Lead
Five Below, Inc.Farmington, MO
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $14.25 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 3 weeks ago

DTS Support Specialist-logo
DTS Support Specialist
Radiance Technologies, Inc.Huntsville, AL
Responsibilities Provide travel support at the organizational level for government civilian, military, and cross-org CONUS and OCONUS travel support. Review travel authorizations and vouchers in accordance with the Joint Travel Regulation (JTR) and applicable Business Rules. Implement travel processes within the STRIKE office and assist the Primary Organizational Defense Travel Administrator (ODTA) as needed. Serves as the STRIKE Travel Help desk to assist with troubleshooting and answering questions, notifying the workforce of upcoming required training as well as changes to regulations and business rules in the absence of the primary ODTA Provide support to obtain official passports, Aircraft and Personnel Automated Clearance System (APACS) and Travel Tracker / Individual Anti-Terrorism Plan (IATP) requests for OCONUS travel and foreign travel authorization requirements as needed. Assist travelers to resolve errors/issues within Defense Travel System (DTS) prior to escalating to the Defense Travel Management Office and SATO. Assist with Cross-Organization travel Required Skills and Experience Three (3) or more years' experience working with Defense Travel System (DTS), APACS, and IATP. Excellent oral and written communication skills. Strong organizational, problem-solving, and interpersonal skills. Professional demeanor and ability to work independently with minimal supervision. Ability to obtain a SECRET Clearance. Desired Qualifications Experience supporting Federal Government Civilians, Military Officers and Enlisted Soldiers. Demonstrated capability reviewing travel in accordance with Regulations, Law and Business Rules in a dynamic setting. Familiarity with DoD administrative and management environments. Experience with TJASS EOE/Minorities/Females/Vet/Disabled

Posted 1 week ago

Sr. Support Center (Service Desk) Manager-logo
Sr. Support Center (Service Desk) Manager
Contact Government ServicesMiramar, FL
Sr. Support Center (Service Desk) Manager Employment Type:Full Time, Mid-level /p> Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Qualifications: Experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award. Demonstrated experience re‐engineering or setting up service desks according to industry best practices. Demonstrated experience obtaining Government management buy‐in for improving the service desk by demonstrating greater Return on Investment. Demonstrated experience developing and maintaining formal processes and procedures for consistency and increased productivity. Demonstrated experience implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal relationships. Demonstrated experience recommending and implementing appropriate technology and other resources to maximize service desk effectiveness. Demonstrated experience building and retaining a qualified service desk team through innovative hiring and training and development techniques. Demonstrated experience implementing innovative staffing and scheduling models for KPI guaranteed coverage at the lowest possible costs. Demonstrated experience developing a customer care philosophy that ensures customer satisfaction. Demonstrated experience analyzing service desk performance through various statistical and reporting methods. Demonstrated experience enhancing the image of the service desk as a front-end support group that advances the IT vision and strategy. Demonstrated experience managing an incident management system in a performance based environment complying with ITIL V3/V4 standards. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $73,800 - $106,600 a year

Posted 30+ days ago

Customer Technical Support-logo
Customer Technical Support
CompunetixMonroeville, PA
Compunetix is a leading manufacturer of sophisticated electronics, delivering the communication industry's largest worldwide deployment of digital collaboration platforms. We're the leading developer of converged VoIP, voice, video and data collaboration and conferencing applications. We deliver the right solution every time and achieve continued growth by maintaining a dedication to reliability, dependability and quality of service. COMPUNETIX CONTINUES TO GROW AND INNOVATE. As a condition of employment, candidates MUST be a US Citizen. A US security clearance may or may not be required for this position, therefore applicants must be clearable. We are currently seeking someone in Customer Technical Support to provide helpdesk support to customers and assist with Mission Voice Platform software and hardware problems. Responsibilities: Provide helpdesk support to customers Assist with Mission Voice Platform Software and hardware problems Utilize and manage customer service software to maintain customer issue database Work with Engineering teams as needed to help resolve customer issues Requirements: BS Computer Science, Information Science or another technical discipline 1 -5 years' work experience working directly with the customer, resolving technical issues General Computer and Networking Knowledge Familiarity with working on Microsoft and Linux Operating systems Good customer communication, trouble shooting and problem solving skills Excellent verbal and written communication skills We offer competitive wages and an excellent benefits package. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Posted 30+ days ago

Product Support Engineer-logo
Product Support Engineer
Noah MedicalSan Carlos, CA
Who We Are Noah Medical is building the future of medical robotics. Our next generation robotic platform targets early diagnosis and treatment of patients across multiple indications. We are looking for exceptional engineers and key team members. Our incredibly talented team of engineers, innovators, and industry leaders bring years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics, and Hansen. We are looking for talented, motivated and ambitious team members to revolutionize robotic surgery. About The Team Noah Medical is recruiting for a Product Support Engineer to facilitate operational and service engineering support of Noah medical products and digital platforms. The Product Support Engineer serves as a primary liaison between Noah's internal technical groups (Engineering, Quality, Manufacturing) and the various internal and external departments supporting Service (Field and Customer Service, Clinical Sales, and Marketing). The role should expect to travel within the United States up to 25% of the time. This travel may include customer visits, managing escalations, team meetings, attending conferences or other activities to support the business. A Day In The Life Of Our Product Support Engineer at Noah Medical Provide real-time troubleshooting support for escalations from internal customers (Field Service, Sales & Marketing) Provide problem solving skills to complex product & process issues, lead & collaborate cross functionally to drive resolutions Drive complex failure investigations, data collection and analysis, and collaborate closely with the engineering team to identify product design, service, and quality improvement opportunities. Contribute to system integration plans and participate in integration activities. Develop & maintain service procedure, service bulletins, risk assessment documents, training materials, knowledge base articles. Support hardware & software development processes on behalf of service; define product requirements, negotiate & influence key stakeholders in prioritization and development of service features. Develop validation protocols and reports for internal service processes Support Noah software and hardware product development and deployment strategies Develop, manage, and drive continuous improvement in field tooling (hardware, software, and infrastructure tools) Provide technical support for Quality/Post-Market activities (CAPAs, field actions, etc.) About You Bachelor's degree in Engineering (Electrical, Electronics, Mechanical, or Fluidics), and/or at least 3 years of relevant experience. Relevant clinical or bronchoscopy engineering experience including but not limited to understanding of basic pulmonary anatomy and physiology Relevant Experience with system/electrical troubleshooting, detail-oriented and willing to find the root causes of issues with good engineering practice Demonstrated hands-on robotics and/or mechatronics experience including kinematics and dynamics is preferred Experience with troubleshooting electromechanical systems Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities Self-motivated and proactive, with a passion for quality and continuous improvement Preferred experience with software development tools such as source control (git) and SQL Live in the assigned geography Willing to travel and be hands-on in the field to service the product whenever necessary. Must be fiscally responsible, able to make own travel arrangements, and turn in expense reports on a weekly basis. Excellent computer and technology skills with regards to software applications, (Excel, Word, Outlook, Power Point) ERP databases, and technology innovation. Must have a valid driver's license. #LI-Hybrid Pay Transparency The Pay Range for this position is listed. Noah Medical offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors such as location as permitted by law. Total compensation may also include additional forms of incentives. California Pay Range $82,400 - $103,000 USD Benefits & Perks (For Full Time Employees): Competitive Salary Comprehensive health insurance including Medical, Dental and Vision+ HSA and FSA options Equity & Bonus Program Life Insurance (company paid & supplemental) and Disability insurance Mental health support through medical insurance programs Legal and Pet Insurance 12+ paid holidays, 15-20 days of PTO + sick time Paid parental leave In-office snacks and beverages In-office lunch stipend Learning & Development Opportunities: On-demand online training and book reimbursement Team building and company organized social and celebration events Noah Medical may offer remote, hybrid, or onsite work arrangements within the state of California depending on the specific team and/or role where applicable. Noah Medical is an Equal Opportunity Employer. We celebrate diversity and are committed to ensuring an inclusive environment for our employees. Applicants are considered for all positions without regard to race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, ancestry, age, genetic information, physical or mental disability, marital or protected military or veteran status, or any other consideration made unlawful by federal, state or local laws. Please visit our Careers Page to view our latest openings. NO AGENCIES PLEASE - Please do not outreach to any managers or submit any resumes without a signed agreement from Talent Acquisition. Resumes shared with anyone at Noah Medical without a signed agreement will be considered your gift to us and no fee will be paid. Create a Job Alert Interested in building your career at Noah Medical? Get future opportunities sent straight to your email. Create alert

Posted 1 day ago

IT Litigation Support-logo
IT Litigation Support
CONTACT GOVERNMENT SERVICESAnniston, AL
IT Litigation Support Employment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities. Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format. Ensures systems availability, functionality, integrity, and efficiency. Installs new or modified litigation support hardware and software. Resolves hardware/software interface and interoperability problems. Maintains and controls the district's litigation support equipment inventory. Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data. Promotes awareness of security issues among management and employees. Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users. Performs other related duties as assigned. Qualifications: Must be a U.S. Citizen Bachelor's Degree (In related field) Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance Experience with Litigation Support principles, methods, and practices Experience with Litigation Support systems development concepts Performance monitoring principles and methods Quality assurance principles Familiarity with Technical documentation methods and procedures Familiarity with Systems security methods and procedures Oral and written communication techniques Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com

Posted 2 weeks ago

Preschool Substitute Teacher And/Or Office Support-logo
Preschool Substitute Teacher And/Or Office Support
Little LukesFulton, NY
Benefits: Flexible schedule Opportunity for advancement Training & development Preschool Substitute Teacher and/or Office Support Do you love young children? Are you enthusiastic and animated? Do you enjoy working with a team? Early childhood is an important time in the development of children. Having caring and loving caregivers is so important during the first five years of a child's life. At Little Lukes you can provide enjoyable and meaningful activities for the children in our care. Share your joy, apply now! Now Accepting Applications for Part Time Preschool Substitute Teacher and/or Office Support Substitute Teacher Job Details: Monday through Friday hours, flexible schedule based on your availability Starting as early as 7am to open the center, or office/closer job until 5:30pm based on schedule & your availability Substitute Teacher Jobs with hours varying each week. Flexible schedule 7 am - 5:30 pm. Opportunities for continuing education and advancement Center-based Daycare Job Requirements for Part Time Childcare Job: High School diploma or GED or equivalent NYS TA Certification preferred but not required Must enjoy children! High energy level and caring personality. Experience with special needs children and preschool aged children a plus Babysitting experience helpful but not required Independent office experience is a huge plus Little Lukes Preschool Jobs & Daycare Jobs: Join the Little Lukes Preschool and Childcare Center Team Today! "Real success is finding your lifework in the work that you love." -David McCullough We are looking for enthusiastic, dedicated people interested in helping young children explore, learn and grow. Experience with prior jobs in childcare or jobs in daycare setting, or preschool experience preferred. Working in Daycare requires a positive personality too! Do you have a teamwork mentality and caring attitude? If yes, please apply today! Why Choose a Little Lukes Daycare Job Near Me? Little Lukes offers a choice of locations throughout Central New York. You can enjoy career advancement, professional growth, educational support and individual mentoring. You will work in an inspiring atmosphere with plenty of opportunities for fun, growth and recognition. Competitive pay and benefits are paired with a flexible schedule and emphasis on work/life balance, making Little Lukes a top pick for jobs in daycare and preschool jobs for Central New York. Preschool Jobs & Childcare Jobs in Oswego and Syracuse area include: Receptionist (afternoons until 5:30pm) Lead Teacher Special Ed Teacher Teacher Assistant (TA) Daycare Opener (mornings as early as 7am) Childcare Center Closer (Afternoons 2:30pm or 3pm until 5:30pm) Substitutes for all positions and age levels The Little Lukes award-winning curriculum provides an invigorating learning environment for children ages 3 to 5 years. Our Teacher Assistant Jobs, Lead Teacher Job, Special Education Teacher Job, Substitute Teacher Jobs, and Opener and Closer jobs help us staff for an enriching environment for children in the daycare and preschool setting. Little Lukes offers pediatric speech language pathologist jobs, pediatric occupational therapist jobs and physical therapist jobs. We provide speech, OT and PT services to children in our integrated preschool classrooms, merging typically developing daycare children with preschool children with special needs. Choice of 6 locations in Oswego, Fulton, East Syracuse, Baldwinsville, Pulaski, and Camillus. Visit our website www.littlelukes.com to learn more about our programs. Apply today and learn more about this unique opportunity to work with children at Little Lukes. We can't wait to meet you!

Posted 2 weeks ago

Sr. Manager, Executive Support-logo
Sr. Manager, Executive Support
Geico InsuranceChevy Chase, MD
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. GEICO is looking for an experienced and highly skilled Senior Manager to lead our Executive Support Engineering team. Help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission. This role is critical in providing specialized technical support to our Executive Leadership Team (ELT) and Senior Directors. The successful candidate will have a deep technical background, exceptional leadership abilities, and a proven track record in managing teams that provide high-touch, personalized support to top-level executives. Job Responsibilities: Leadership and Team Management: Lead, mentor, and manage a team of technicians specializing in executive support, ensuring high levels of service and responsiveness. Oversee recruitment, training, and professional development, fostering a culture of excellence, confidentiality, and reliability. Establish and maintain service standards and best practices tailored to the unique needs of executive-level stakeholders. Executive Technical Support: Ensure the delivery of top-tier technical support for ELT members and Senior Directors, covering a wide range of devices and systems, including laptops, mobile devices, video conferencing, and bespoke applications. Manage and resolve escalated technical issues promptly, ensuring minimal disruption to executives' workflows. Develop and implement proactive support strategies, including regular system checks and updates, to prevent potential issues. Coordination and facilitation of meetings and events for executive leaders. Technology Management and Optimization: Oversee the configuration, deployment, and maintenance of technology tailored to the needs of executive users. Evaluate and recommend new technologies and tools that can enhance the productivity and security of the executive team. Ensure compliance with security policies and procedures, particularly in handling sensitive information and data. Project Coordination and Management: Lead and coordinate special projects related to executive technology needs, including office moves, system upgrades, and new technology implementations. Collaborate with other technical departments and external vendors to ensure seamless integration and support of executive technologies. Communication and Stakeholder Engagement: Serve as the primary point of contact between the technical departments and the executive team, ensuring clear and effective communication. Provide regular updates and reports to senior management on the status of support services, including performance metrics and user feedback. Build strong relationships with executive stakeholders, understanding their unique needs and ensuring those needs are met. Continuous Improvement and Innovation: Stay current with emerging technologies and best practices in executive support and IT service delivery. Implement continuous improvement initiatives to enhance the quality, efficiency, and effectiveness of the executive support function. Basic Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field; advanced degree preferred. At least 7 years of experience in technical support, with at least 3 years in a leadership role focused on executive or VIP support. At least 3 years experience in technical expertise in hardware, software, networking, and mobile technologies, with a focus on executive-level service. Preferred Qualifications: Excellent leadership and team management skills, with the ability to lead a high-performing team. Exceptional communication and interpersonal skills, with a professional demeanor and the ability to interact effectively with senior leaders. Strong problem-solving skills and the ability to work calmly under pressure. Experience with project management and familiarity with ITIL or other IT service management frameworks is a plus. High level of discretion and integrity, particularly in handling confidential and sensitive information. Annual Salary $136,325.00 - $212,175.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 2 weeks ago

Senior Support Engineer-logo
Senior Support Engineer
OpenAISan Francisco, CA
About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You'll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era. Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time. In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes. Design and refine incident response processes and documentation across strategic customers, engineering and support teams. Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to monitoring dashboards, alert configurations, and support workflows. Provide support coverage during holidays and weekends based on business needs. You might thrive in this role if you: Have a Bachelor's degree in Computer Science or a related field. A strong software engineering foundation is important for this role's success. Have 5+ years of experience in technical operations roles such as SRE/NOC, designing monitoring systems and resolving production issues in fast-paced and mission-critical environments. A strong track record of troubleshooting complex technical problems at the systems level. Have deep familiarity with modern monitoring, alerting, and observability practices. Hands‑on experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation). Have proven experience leading incident response for high‑severity outages or service disruptions. Able to perform real‑time incident coordination, root cause analysis, and drive follow‑ups (post‑mortems, action items) to prevent recurrence. Knowledge of industry best practices for incident management and fault diagnosis. Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools. Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications. Are effective at working cross‑functionally in a high‑trust environment. Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders. You can coordinate efforts across teams and are comfortable providing updates in the midst of an ongoing incident. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Posted 1 week ago

Quality Assurance Manager, Child Support (Onsite, DMV Area)-logo
Quality Assurance Manager, Child Support (Onsite, DMV Area)
ICF International, IncRockville, MD
ICF is currently seeking a Quality Assurance Manager capable of providing leadership and exercising strong program management skills as part of the leadership team for a large national program of Program Support Services (PSS) for child support enforcement. As the Quality Assurance Manager, you will apply your knowledge and experience to support project execution on a national project in a federal consulting environment. The purpose of this project is to assist (OCSE) in enabling state and tribal child support agencies to better comply with federal law and improve enforcement and service delivery through program and IT management, technical support, training/communications, and data access services. As Quality Assurance Manager, you will be responsible for performance management, meeting performance requirements, and reporting. The Quality Assurance Manager provides oversight into all quality assurance activities, maintaining a Quality Assurance Surveillance Plan (QASP). The successful candidate should have relevant experience and a proven record of project leadership that includes personnel management, subject matter expertise, quality management, risk management, and critical project and program management skills ideally in a federal contracting environment. Key Responsibilities: Develop and implement the Program Quality Review Plan, detect and report issues early, recommend corrective actions, and submit a monthly Quality Review Summary Report with findings and track corrective actions Maintain a SharePoint Management Plan for the DFS SharePoint library, including a monthly audit and review Provide administrative support to DFS by scheduling and preparing meetings, maintaining calendars, organizing files, and assisting federal staff with travel planning Provide administrative support to OCSE by scheduling and preparing meetings, maintaining calendars, assisting with leadership meeting tasks, preparing briefing material, and updating records and files Assist federal staff with outreach, developing partnerships, supporting managers in improving OCSE program operations, providing process improvement recommendations, and developing guidance for Regional Office managers Basic Qualifications: M.S. or B.S. Required For M.S. a minimum of 4 years' relevant experience with quality assurance For B.S. a minimum of 8 years' relevant experience with quality assurance 5+ years in business development either from a procurement or bidding perspective Ability to travel up to 10% of the time Eligible to complete the HHS background verification process at the Public Trust clearance level Preferred Skills/Experience: Master's degree 3+ years' experience of applied knowledge of Office of Child Support Enforcement regulations and program implementation Proficient in use of Smartsheet, Power BI, or similar applications. Experience in programming and technology implementation Professional Skills: Strong project management skills: managing resources with appropriate knowledge and skills to perform ongoing activities. Creating and maintaining quality control through repeatable, managed processes. Originating, managing, and controlling work plans, master/project schedules, in accordance with the Work Breakdown Structure Sound business ethics, including the protection of proprietary and confidential information. Exceptional oral and written communication skills with attention to detail. Analytical, problem-solving, and decision-making capabilities. Ability to multi-task in a fast-paced environment, prioritizing multiple tasks while demonstrating the initiative to complete projects with minimum supervision. Collaborative ability to work well both individually and in a team environment with all levels of internal staff as well as outside clients and vendors. Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint. #Indeed Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $97,699.00 - $166,088.00 DC Client Office (DC88)

Posted 1 week ago

IT Support Engineer-logo
IT Support Engineer
Stronghold Investment Management, LLCDallas, TX
We're looking for a driven IT Support Engineer who thrives in fast-paced environments and takes pride in seeing problems through to resolution. In this role, you'll be the frontline hero supporting our computer systems, hardware, software, video conferencing tools, network infrastructure, and security-both in the office and occasionally offsite. You'll work hands-on to troubleshoot issues, implement solutions, and provide "white glove" service with the confidence and initiative to own every task until it's resolved. Key Responsibilities Include: Responsible for providing a high level of support for 100+ end users in multiple locations Provide "White Glove" support for all executives both in office and at other specified locations Provide hardware/software/application support for all workstations, systems, and servers Respond and escalate as needed to any network and security issues Manage and support system configurations, upgrades, and maintenance of IT infrastructure Respond to all support issues via messenger, phone, and email in a timely manner that conveys strong subject matter expertise Maintain asset management ensuring accurate records and timely resolution Oversee new user onboarding process, end-user access to systems, create/disable user accounts, and provide necessary onboarding training as directed Complete tasks and projects accurately and thoroughly within expected timeframe and up to high-quality standards Ensure that access requests and approvals are accurate and well documented Provide support for multiple video conferencing systems and applications Develop and document checklists, solutions, and IT procedures for efficiency and best practices Qualifications: Minimum of 3 years of experience in an IT Support role required It is essential to have experience working with Executive / C-Suite level leadership Imperative to have excellent interpersonal and communication skills Top notch organization, dependability, and flexibility High level of proficiency with Microsoft Office applications Strong level of knowledge on Windows, Mac, and Server Operating Systems Strong level of knowledge on iOS and Android devices Experience with Active Directory, Microsoft Azure AD, and Intune Experience working with Slack, Duo, BeyondTrust, PDQ Deploy/Inventory, MS Defender, Confluence, and Egnyte Experience working with a Mobile Device Management solution (MDM) Experience working with and supporting Zoom, Zoom Conferencing Rooms and Microsoft Teams Experience working with VPN's, Multi-Factor Authentication (DUO), access control systems, and CCTV systems Must have proficient knowledge of networking (Unifi Equipment preferred) and security standards Must have strong communication and troubleshooting skills with a strong attention to detail Must be able to work effectively and efficiently in a fast-paced environment under pressure, while maintaining professionalism Willing to work flexible and varying shift times including weekends and evenings Why work with Stronghold? At Stronghold, we strive to create a workplace that is not only rewarding but also satisfying. We believe our employees are the driving force behind our success, and we are committed to providing them with an environment where they can thrive and reach their full potential. When you choose to work with us, you'll be joining a team of highly talented professionals who are passionate about what they do and dedicated to bringing technology expertise to our domain. We value innovation, collaboration, and a commitment to excellence, and we provide our employees with the resources and support they need to succeed. If you're looking for a challenging and fulfilling career, we invite you to apply. Benefits Market-competitive compensation Fully paid benefits (Medical, Dental and Vision) Fully Funded HSA (with HDHP) 401k + Match Company sponsored LTD, STD, life insurance and AD&D Generous PTO policy 20 company recognized holidays Class A offices in prime locations Parental Leave Equal Opportunity Employer Stronghold Investment Management is an equal opportunity employer. We believe in creating a diverse and inclusive workforce, where individuals of all backgrounds, experiences, and perspectives can thrive. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by applicable laws. We encourage applicants from underrepresented groups to apply and embrace the unique contributions they can bring to our organization.

Posted 5 days ago

Administrative Support - Denver Central Park Blvd #171-logo
Administrative Support - Denver Central Park Blvd #171
Les SchwabDenver, CO
Job Description: Sales & Administration (Clerical & Sales Support) The Sales & Administration position is responsible for performing Administration duties related to store accounting and operations, assisting in the sales of tires and wheels to customers, providing excellent customer service and completing work according to company policies, procedures, and the Code of Conduct. Primary Responsibilities: Greeting customers; discussing customer needs and answering questions related to merchandise, vehicle repairs, and other issues; providing product and service quotes and referring customers to other qualified employees as necessary. Assists in store accounting and bookkeeping procedures; assists in the administration of Les Schwab credit program; assists with store inventory; and picking up merchandise and parts as required. Provides excellent customer service; promotes store sales; asks questions to identify customer wants and needs; refers customers to other qualified employees as necessary. Experience: Les Schwab offers opportunities for a variety of skills, with on-the job training. Qualifications: Valid driver's license; excellent customer service skills and the ability to work in a rapid pace environment; occasional lifting up to 20 pounds; continuous standing and walking Pay and Benefits: $16.50 - $26.45 For full time positions after eligibility criteria are met, benefits include: Quarterly Bonus Medical, dental, vision, and life insurance Company-funded retirement plan Paid time off Short- and long-term disability Employee discount Tuition Assistance Benefits are subject to change at any time and governed by plan documents and Company policy. Higher minimum wage applies in applicable locations.

Posted 1 week ago

Manager, Customer Support Engineering (Cse) - NA West-logo
Manager, Customer Support Engineering (Cse) - NA West
Fastly Inc.Denver, CO
Posting Open Date: 5/22/25 Anticipated Posting Close Date*: 7/22/25 Job posting may close early due to the volume of applicants. Manager, Customer Support Engineering (CSE) - NA West As a Manager for Fastly's Customer Support Engineering (CSE) team, you will be responsible for managing, inspiring, and developing a team of Customer Support Engineers (CSEs). Fastly recently merged the Mission Control team with the CSE team, as such you will also be responsible for overseeing the Mission Control services delivered by the CSE team, working closely with leadership in Customer Experience, APS, and Product. Fastly's Support Model sets us apart from competitors, delivering quick, accurate, and technical support to all our customers to ensure a best-in-class customer experience. With the addition of the Mission Control services, the CSE team proactively monitors key customer events and brings the same level of assistance and focus to these critical events. You will provide regular feedback and guidance to the members of your team to develop their careers and potential at Fastly. You will represent the CSE team in the region to both internal stakeholders and external customers. You will also be responsible for developing and refining processes, projects, and goals for the team, as well as staffing models. You will need to be familiar with debugging technical issues, including Network related issues and Live Event monitoring support, in order to guide your team. What You'll Do: Mentoring and growing individuals on your team, creating a positive team environment Assist in staffing models, hiring, and training Performance and quality reviews for your team members Oversee training, process development, and tooling to enable the team to be successful in all Mission Control functions, including monitoring and alerting of customer performance and traffic Ensure paid Live Event Monitoring (LEM) services are successfully delivered and bring value to customer and internal teams Customer communication within your region Working within Customer Experience team to scale our support model, including Mission Control services Collaboration and partnering with other teams across Fastly, including CS, Revenue, Product, Engineering, and Marketing What We're Looking For: 6+ years of experience in a technical, customer-impacting role, including time in a leadership role (team lead, manager, supervisor) Teaching and training experience, and the ability to connect with all types of learning and working styles Excellent communication skills, verbal and written, and familiarity with a distributed team model Proven track record of highly professional and personalized customer service in an enterprise environment Customer Focused with demonstrated results in delivering consistent results in terms of responsiveness, resolution, and CSAT at scale Technical background in Network Engineering, Network Operations, or similar field, with a solid understanding of networking fundamentals and underlying internet technologies Previous experience in CDN, web performance, cloud environments BA/BS degree or equivalent experience required, major in engineering, computer science, or MIS a plus We'll be super impressed if you have experience in any of these: Previous experience in Customer Support, Technical Account Management, Engineering, Professional Services roles, ideally with a background in CDN, Network Engineering, Cloud Computing, or other internet infrastructure products Experience with Zendesk, Service Cloud, or other support platforms; Slack, Google office suite, Atlassian suite (JIRA, Confluence) Strong networking and/or systems knowledge with an understanding of TCP/IP and other web-related protocols Demonstrable comprehension of global internet routing, with knowledge of the intricacies of BGP anycast behaviors and pitfalls. Sound understanding of how CDNs work and their position in the global Internet. You understand connection traversal, including DNS and TLS. Experience in system observability, alerting, and telemetry tools, such as Prometheus, Catchpoint, Grafana, syslog, etc. Work Hours: This position will require you to be available during core business hours. This position includes on-call and escalation schedules outside of core business hours Work Location(s) & Travel Requirements: This position is open to the following preferred office locations: San Francisco, CA Denver, CO Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager. ------------------------------------------------------------------------------------------------------- SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $129,470 to $172,632. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly's equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? For a U.S.-based role: We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.

Posted 3 weeks ago

Direct Support Professional-logo
Direct Support Professional
Service SourceArlington, VA
Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity. Join Our Team! ServiceSource is proudly hiring a compassionate and skilled Direct Support Professionals for our Adult Day Support Programs for adults with developmental disabilities! ServiceSource has been building partnerships and providing services for adults with developmental disabilities in Northern Virginia for over 50 years. We continue to be a an employer of choice by offering: Great Pay! Position starts at $18/hr Work-Life Balance: 8-hour day shifts, Monday - Friday; NO Evenings or Weekends! Three (3) weeks of Paid Time-Off; eleven (11) paid Federal holidays Career Growth: Established internal upward mobility opportunities, Tuition Reimbursement, $500 annual Wellness and Personal Development Program Other Benefits: a generous Health/Vision/Dental plan with eligibility of earning up to $680 in health and wellness incentives, Retirement Planning and gifted matching in a 403b, 100% Paid Company Life and AD&D insurance, and much more! Job Summary This position is responsible for creating, leading, and supporting assigned participants in their daily programming in the areas of academic, social, life and leisure skills as well as recreational activities. Assist in the development and implementation of Personal Centered Individual Service Plans (ISP), including but not limited to social, community inclusion, communication, behavior, and skill development. Ensure compliance with all State and Federal regulatory guidelines, including Medicaid, Licensure, and Commission on Accreditation of Rehabilitation Facilities (CARF), as well as other funding sources and company policies and procedures. Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review. Provide active engagement and support for all individuals assigned, including but not limited to community integration and inclusion, training, leisure, communication, mobility, behavior, personal care (feeding), bus loading and unloading, medication, safety and risk management. Provide input and implement Person Centered Plans (PCP) outcomes, support activities, and protocols as written in order to ensure a safe and healthy environment, proper documentation, and progress. Provide and maintain accurate information and documentation for the PCP, quarterly reports, and daily notes. Responsible for a safe, clean, and orderly environment. Immediately report any unsafe conditions, medical concerns to the Program Manager or designee. Follow established written protocols and plans. Report any allegations of abuse, neglect, and exploitation according to ServiceSource policies and procedures. Complete incident reports and adhere to health and safety regulations. Ensure and maintain accurate records and documentation per the PCP, regulatory and company standards. Inform the Program Manager or designee of missing or inaccurate information immediately. Communicate with family members, guardians, authorized representatives, residential providers and support coordinators regarding participant's illness, incidents, and progress at the direction of the Program Manager or designee. Keep team members apprised of any concerns. Additional Responsibilities Maintain participant records, daily notes, quarterly reports, per Medicaid, Licensure, and CARF standards. Participate and/or provide input for the PCP process (plan, quarterlies, daily notes) and work in conjunction with the team in the implementation, monitoring and review of the individual's written plan. Utilize appropriate behavior intervention techniques, proper lifting, feeding, and transferring techniques as written. Perform other responsibilities as assigned. Qualifications: Education, Experience, and Certification(s) Required: High school diploma or General Educational Development (GED) Required:Minimum one (1) year of experience working with adults with developmental disabilities or working in a related field. Must pass the State of Virginia Department of Behavioral Health and Developmental Services (DBHDS) fingerprinting and criminal background check. Must pass the ODD (Orientation to Developmental Disabilities) assessment and competencies. Employees who drive individuals in the community must possess a current and valid driver's license. Eligible drivers must have a good motor vehicle record (MVR). Driving requirements vary by site. If eligible to drive, must pass the online driving training within 15 days of hire. Knowledge, Skills, and Abilities Physical ability to support participants with personal care (feeding, toileting, transferring, etc.). Ability to relate well to people at all levels of an organization. Proficiency in Microsoft Office skills, and the ability to become familiar with corporate specific programs and software. Ability to solve practical problems and adapt to new information and guidance quickly. Excellent verbal and written communication skills. Detail-oriented and able to carry out work with the highest levels of accuracy. Ability to work independently and as part of a team. Knowledge of behavior intervention principles. Knowledge of community resources. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate to loud. Occasional exposure to outside weather conditions. We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions. PAY TRANSPARENCY POLICY STATEMENT: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information

Posted 30+ days ago

Store Support Teammate-logo
Store Support Teammate
The BuckleWauwatosa, WI
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 1 week ago

Mfg Ops Support Material Handling 2-logo
Mfg Ops Support Material Handling 2
Broadcom CorporationFort Collins, CO
Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please Sign-In before you apply. Job Description: Mfg Ops Support Material Handling 2: Coordinates materials movement. Receives stores and/or distributes materials and materials inventory. The material handler is required to perform a variety of administrative tasks, including, maintaining inventory accuracy, responsible for handling, tracking and controlling regulated chemicals. Works on assignments that require planning and judgment. Delivers own output under limited supervision. Makes minor changes and checks for problems in existing techniques, procedures, services or products. Coordinates activities with other team members. Provides administrative or technical support at an intermediate level. Incumbents at this level are gaining or have attained full proficiency in their specific area of discipline. Developing understanding of technical aspects of the job. Under close supervision may operate machinery. Follows established procedures on routine work, requires instructions only on new assignments. JOB DISCRIPTION A Material Handler in Distribution will need to perform tasks to process inbound receipts and fill orders for internal/external customers, insuring there are accurate inventories in stock and that quality products are delivered for customer use. Required to perform and accurately complete a variety of administrative tasks including matching, verifying, documentation completion, collection and input of data and maintaining inventory accuracy, with the use of computers, PC's and mobile devices to accomplish the tasks. Utilize motorized equipment to complete the physical transfer of material to and from various locations throughout the entire Ft. Collins site. Motorized equipment used in the process includes; Stand-up and Sit-down Forklifts, Delivery carts and Electric Pallet Jacks. A Material Handler will also be required to work with the Chemical support Team to replenish chemical supply systems in support of Manufacturing: chemical lockers and Bulk systems. DISTRIBUTION SHIFT SCHEDULE (Job opening to work one of the following) B Shift (days) 6AM - 6:15 PM Thursday through Saturday and every-other Wednesday (12.25 Hour Shift) QUALIFICATIONS Ability to use arithmetic including decimals, fractions, percentages and math formulas Successfully complete and pass a written test that will include math and reading comprehension Ability to use calculator, PC, and required computer programs Must be proficient with Microsoft programs including Word and Excel Must successfully complete and pass a practical test of skills in computer skills Must adhere to safety requirements necessary to manage all chemical and gas receiving, storage and deliveries to/for the semiconductor Fab usage Ability to read, understand and follow written instruction and to write messages, documentation and procedures. Ability to communicate with customers and partners verbally and follow verbal instructions Ability to collect and enter data into computer terminals and into manually maintained records Demonstrated ability to independently plan, organize and schedule tasks Skilled in communicating with departments internal to the Division, other Divisions, outside suppliers and contractors Able to work in a Team environment and exhibit behaviors conducive to a proactive, positive environment to be free of allergies to industrial chemicals Able to lift material per entity specified and approved limits. Able to distinguish between different colors Required to work schedule as assigned by manager Successfully pass a pre-employment fit for duty assessment Successfully pass a pre-employment back ground check Valid Colorado Driver's License DESIRD EDUCATION/QUALIFICATIONS Associates degree or verifiable years of experience as a material handler Previous experience with an electronic warehouse management system 2+ years of related experience Material Handling Experience Inventory Control Experience Forklift Experience/certification Additional Job Description: Compensation and Benefits The annual base salary range for this position is $20.50 - $25.00. This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements. Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Posted 30+ days ago

Sales Support, Clinical Specialist - Peripheral Image Guided Therapy Devices (Miami)-logo
Sales Support, Clinical Specialist - Peripheral Image Guided Therapy Devices (Miami)
PhilipsMiami, FL
Job Title Sales Support, Clinical Specialist - Peripheral Image Guided Therapy Devices (Miami) Job Description We are the industry leader in image-guided therapy, helping to improve treatment for every patient. Working together to realize this vision, we can save and improve lives and reduce the total cost of care by making therapy more efficient, more appropriate, and more personalized! Your role: Supports Territory Manager(s) and the Regional Sales Manager with sales activities that include procedure coverage, uncovering new opportunities for IGTD product penetration into assigned territory, and maintaining existing customers. Works independently to achieve business objectives and sales metrics set forth by the Philips IGTD division. Builds solid customer relations by interfacing directly with customers including hospital physicians, catheter laboratory, operating room personnel and business office staff, training/education, research, and supporting equipment and software. Interfaces with Marketing, R&D and other internal groups to quantify needs and to provide intelligence to management on competitive products and company product enhancements Provides ongoing support for company-sponsored clinical/marketing trials and registries You're the right fit if: You've acquired 3+ years direct experience in a hospital setting Your skills include a license as a Cardiovascular Radiologic Technologist (CRT), Cardiovascular Technologist (CVT), or Registered Nurse (RN) or CVIS, RCIS You have a High School diploma; Bachelor's degree a plus You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. You have strong training and motivational skills How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This role is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $121,750 to $174,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Miami. #LI-Field #LI-PH This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Posted 1 week ago

Clinical Support Lead (Temp-To-Hire)-logo
Clinical Support Lead (Temp-To-Hire)
ArineSan Francisco, CA
The Role: We are looking for a Lead Clinical Support Specialist to assist in leading one of the clinical teams that uses the Arine platform to deliver excellent outcomes for our customers. The purpose of the Lead Clinical Support Specialist position is to assist in managing a patient engagement program that achieves five-star results across a variety of Medicare Part C and Part D measures. The Lead Clinical Support Specialist partners with the Lead Clinical Pharmacist to achieve these results by setting a strategic approach with Arine leadership and with other Clinical Care Leads, by managing a dedicated Clinical Care Support team that engages patients, providers and pharmacists to drive excellent medication outcomes, and engaging client teams and Arine Customer Success to align expectations and communicate roadblocks and progress. This role encompasses all of Arine's Clinical Care team activities. You will be asked to: Support oversight of goals, progress, and resource allocation of an Arine full-service clinical project Develop intervention strategies to optimize medication utilization, achieve quality measures, and other established goals Manage team productivity and timelines to ensure goals are met Ensure quality assurance standards are met Represent Arine's Clinical Care team at customer meetings, as well as lead internal staff meetings Hire, train, and schedule team members and help lead in the growth and development of the team Manage and conduct performance reviews for assigned team members Respond to questions by patients, providers, and other professional personnel and team members Comply with all company policies and state and federal rules and regulations Who You Are and What You Bring: At least 12 months experience in a Clinical Support role on Adherence or MTM projects, with a track record of excellence and demonstrated leadership (required) Team management and or coaching experience Excellent analytical skills Ability to quickly problem solve and triage both clinical and operational situations Ability to organize and set priorities which accurately reflect the relative importance of job responsibilities Excellent communication and project management skills Ability to engage with the patients, promote adherence and treat patients with empathy and compassion Strong grasp of standard workflows for medication adherence Ability to apply judgment and make informed decisions in order to work independently and meet deadlines Ability to work effectively within a team and foster effective working relationships and build consensus Eagerness to learn new skills in a fast-paced, dynamic environment Strong computer skills, including facility with Microsoft Word, Excel, Google Spreadsheets, and Google Documents Remote Work Requirements: An established private work area that ensures information privacy A stable high-speed internet connection for remote work Perks: Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs. This position is full-time, temp-to-hire for a minimum of 3 months, with the possibility of extension or conversion to a permanent role based on performance and business needs. Throughout the temporary period, you will receive full benefits starting from day one. The posted salary range represents the expected base annual salary for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The base annual salary range for this position is $55,000 - $60,000.

Posted 30+ days ago

Family Support Specialist-logo
Family Support Specialist
Youth Advocate Program IncMount Union, PA
Status: Part Time Hourly FLSA Classification: Non-Exempt Summary of the Position: Family Support Specialist is to deliver quality community-based services while utilizing Youth Advocate Programs mission and core principals. This professional will be available to provide services 24 hours a day, 7 days a week, as part of an adjusted time schedule. Each specialist is required to work a minimum 15-20 hour work week with most of these hours being billable or face-to-face intervention. The number of weekly hours of face-to-face intervention assigned to each family will be determined by case complexity and individual needs. It is anticipated a family referred to the program will receive approximately 2-5 hours of face-to-face intervention weekly. Develop individualized service plans incorporating the identified goals provided in the initial referral. Assist with the innovative coordination and implementation of community based services while working closely with social agencies, hospitals, clinics, schools, and community resources. Provide counseling, support, advocacy, and service coordination with families working both individually and as part of a team. Report special, unusual, or critical incident reports, update Director and CYF caseworker on all participant activities and situations. Provide consultation to families and involved professionals. Assist with monthly meetings for all participants and teams. Complete typed and written assessments, closings/aftercare plans and daily progress notes in additional to weekly billing documents. Availability to work flexible hours up to 40 hours per week. Qualifications/Requirements: Must have a Bachelor's Degree in Mental Health related fields such as psychology, social work, or related discipline preferred, not required. One to two years related experience in community-based family work and a knowledge of the local community resources. Basic computer knowledge Excellent written and verbal communication skills Bi-Lingual/Spanish Speaking is a plus. Reliable transportation, valid driver's license, and current auto insurance coverage Benefits Available: Voluntary Dental Voluntary Vision UNUM Supplemental Benefits 403(b) Retirement Savings Plan. Pet Insurance Employee Assistance Program Direct Deposit Competitive Weekly Pay Flexible Schedule Youth Advocate Programs, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics. #pajobs

Posted 30+ days ago

Brunswick Corp. logo
Large Vessel Integration And Service Support Specialist
Brunswick Corp.Saint Petersburg, FL
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Job Description

Are you ready for what's next?

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality:

Position Overview:

As part of the talented Customer Experience team, you will be the on-site and remote technical service support liaison, resulting in positive customer relations, experience, and ultimate satisfaction of consumers, OEMs, and dealers of Mercury Marine products. This position specializes in large vessel systems installation, malfunction troubleshooting, maintenance and repair, electronic integration. This position reports to a Director of Service. At Brunswick, we have passion for our work and a distinct ability to deliver.

Relocation Assistance:

We offer relocation assistance for candidates moving from out of state to Central or South Florida. You'll have the flexibility to choose the location that works best for you, and we'll help cover the costs associated with your move.

Essential Functions:

  • Provide field onsite support of Mercury and Brunswick products, integrated controls, networked vessel systems, and emerging products.
  • Provide internal staff, dealers, and boat builders support with new installations and repowering of large vessels to ensure proper installation and boat application.
  • Investigate, diagnose, and resolve product installation, setup, configuration, malfunctions, errors & issues in all US regions and international service areas.
  • Recommend and perform preventative & routine maintenance, repair ensuring trouble free operation.
  • Produce clear written and verbal data and communication of emerging manufacturing and product issues to internal groups as required.
  • Perform other duties and various tasks as assigned by the Director of Service
  • Provide management and support for:

.

Required Skills:

  • Acquire and maintain MU Outboard certification within the 1st year of employment while demonstrating a thorough knowledge of Mercury and Brunswick products.
  • Thorough knowledge of large vessel systems, with strong electrical background.
  • Full understanding of customer service philosophy and procedures of the company.
  • Effectively plan, develop, execute strategies for issue resolution, installation, and integration in the field.
  • Willingness to live and travel (75% - 90%) within assigned LVSS region. Occasional multi-week travel events outside of region may be required.
  • Ability to work independently, make accurate decisions and analyze risk.
  • Excellent interpersonal skills and effective communication skills.
  • Excellent Computer and technology skills, capitalizing on effective communication and documentation through digital media and meticulous data gathering capabilities.

The anticipated pay range for this position is 84,500 - 136,100 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.

At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context.

This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here.

Why Brunswick:

Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we're proud of being recognized for making a splash with numerous awards!

About Mercury:

Mercury Marine is a world leading manufacturer of marine propulsion systems. A $2.6 billion division of Brunswick Corporation (NYSE: BC), Mercury designs, manufactures and distributes engines, services and parts for recreational, commercial and government marine applications, empowering boaters with products that are easy to use, extremely reliable and backed by the most dedicated customer support in the world with 10,000 service points globally. Mercury's industry-leading brand portfolio includes Mercury outboard engines; Mercury MerCruiser sterndrive and inboard packages; Mercury global parts and accessories including propellers, and SmartCraft electronics; Power Products Integrated Solutions; MotorGuide trolling motors; Attwood, Garelick and Whale marine parts; Land 'N' Sea, BLA, Payne's Marine, Kellogg Marine & Lankhorst Taselaar marine parts distribution; and Mercury and Quicksilver parts and oils. More information is available at mercurymarine.com.

Next is Now!

We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support.

For more information about EEO laws, - click here

Brunswick and Workday Privacy Policies

Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942.

All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers. If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com.

#Brunswick Corporation - Mercury Marine