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Sr. User Support Specialist Employment Type:Full-Time, Mid Entry Level /p> Department: IT As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Assist users with various IT-related troubles Install and maintain USAO hardware and software Physically move IT equipment Administer user accounts Monitor and diagnose IT systems Actively use trouble tickets to follow issues Training district users Tracking IT equipment Qualifications: Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. Certain applications may require certification by the software provider. Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Ideally, you will also have: Prior experience in automated litigation support preferred. Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems. Excellent oral and written communication skills required. Pleasant telephone manners are important. Undergraduate degree valued. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $75,965 - $109,728 a year

Company : Highmark Inc. Job Description : JOB SUMMARY If you live within 50 miles of our Camp Hill, PA or Downtown Pittsburgh, PA locations, you will be required to be onsite 3-days a week (Tuesdays, Wednesdays, & Thursdays). This job works with all key stakeholders to successfully design, plan, test, implement, and maintain reimbursement systems and all related reimbursement data tables. Manages all activites related to external customer support or projects related to external partner (e.g ASOs or other external partners) projects and services. Owns Capitation data processes related to cycle payment reports to support capitation payment methods. ESSENTIAL RESPONSIBILITIES Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority. Design, plan, test, implement and maintenance of all reimbursement systems and associated data tables, including all fee schedules and methods. Use appropriate analytical data to support critical decision making activities when required. Act as the subject matter expert (SME) regarding Highmark systems functionality and associated process flows. Work effectively within the matrixed environment to assemble and facilitate project and ad hoc teams to reach determined objectives. Manage assigned process, people, and technology against operational metrics and other key indicators to maximize resource productivity and effectiveness. Maintain a working understanding of reimbursement methods, policies, and fee schedules as required to effectively meet and exceed strategic and tactical objectives. Understand and apply UNIT COST TRENDING (UCT) and how available metrics can be applied to existing and future business needs. Manage associated SharePoint sites and coordinate all internal and external communications leading to efficient and effective resolution of customer questions and issues. Coordinate capitation payment activity and manage supporting payment file data. Collaborate with team members to set procedure fees when required. Other duties as assigned. EDUCATION Required Bachelor's Degree in Health Administration Substitutions 6 years of relevant experience in a related field for Bachelor's Degree or 9 years of relevant experience in a related field for Master's Degree Preferred Master's Degree in Health Administration EXPERIENCE Required 5 - 7 years of exeprience working in the Healthcare Industry 5 - 7 years of Management experience 5 - 7 years of Project Management experience Preferred 3 - 5 years of Revenue Management experience 3 - 5 years of of experience working in the Health Insurance Industry 3 - 5 years of Data Analytics experience 1 - 3 years of Data Warehousing experiecne 1 - 3 years of Lean/Six Sigma experience 1 - 3 years of Business Process Design experience LICENSES AND CERTIFICATIONS Required None Preferred None SKILLS Analytical and Logical Reasoning/Thinking Healthcare Information Systems Health Insurance Microsoft Office Data Analysis Project Planning and Organization Business Process Improvement Personnel Management Data Warehousing EMR Language (Other than English) None Travel Required 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-Based Teaches / trains others regularly Constantly Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Occasionally Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance Work Schedule

The Scion Group seeks full-time and part-time temporary staff to support our apartment turnover period, lasting between 4-8-weeks. As temporary assistance for property Turnover, you will help us to provide a seamless move-out and move-in experience for our residents. Responsibilities: Performs miscellaneous maintenance duties as assigned by the manager including but not limited to painting, minor drywall repairs, replacing batteries, light bulbs, blinds and doors, caulking, power washing, trash removal and furniture removal/install. Participates in apartment inspections and assist in documentation of overall unit condition. Performs light housekeeping duties. Helps to keep grounds clean and free of debris and trash. May also perform general administrative assistance including but not limited to opening, closing and maintaining the office, clubhouse and amenities, maintaining office organization and file structure, logging and retrieving customer packages. Qualifications: All-in attitude and an eagerness to help in a variety of capacities! Good communication skills and a strong customer service mindset. Willing and able to lift and move equipment, trash bags, and other miscellaneous items both indoors and outdoors. Frequent physical movement is expected. Must be 18 years of age or older by date of start. Working Environment and Physical Demands: Extensive mobility including the ability to lift 100 lbs. as necessary, as well as ability to kneel, crouch, crawl and climb to reach items in need of repair Must be able to stand for long periods of time (8 hours or more per day) to perform the following physical activities: bending, climbing step ladders, lifting, carrying, grasping, gripping, turning, reaching above shoulders, pushing and pulling, climbing stairs; stooping and squat kneel. The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Pay Range: $19.50 - $20 per hour (Depending on years of experience) Gallagher Services supports adults with intellectual and developmental disabilities in living the life of their choice. They are supported in living, working, and being involved in the community as independently as possible. Catholic Charities of Baltimore, Gallagher Services is currently seeking a Direct Support Professional who will provides (physical, social, behavioral, career, and personal) to persons with intellectual and/or developmental disabilities (IDD) living and working in the community. The DSP ensures that human, civil, and legal rights of all people are protected by advocating, teaching, promoting dignity, and reasonable risk and following mandatory reporting guidelines for the people supported quality living support (physical, social, behavioral, career, and personal) to persons with intellectual and/or developmental disabilities (IDD) living and working in the community. The work schedule is: Saturday & Sunday 9a-9p JOB DUTIES & RESPONSIBILITIES: Assists Job Coach by helping people practice work readiness and job-related skills. Identifies and facilitates volunteer work that is meaningful with the proper level of assistance to meet each persons' needs. Assisting the people supported to be more connected to the community. Day Services DSP position may include operating DOT vehicles and meeting the following specific requirements: Passing a DOT physical A current Medical Examiner's Certificate in accordance with Federal Motor Carrier Safety Regulations. Employee is responsible for ensuring that the Medical Certificate remains current and will notify the Agency if the Certificate is not renewed. EDUCATION REQUIREMENTS: Driving (Agency and/or personal vehicle) is required for this position. Must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver's license issued by the state of residence. There can be no state issued restrictions on the licenses that would impede driver's ability to operate the vehicle as required by the Agency, and there must not be more than three (3) points on their driving record. Ability to drive multiple Agency vehicles following traffic rules and safety precautions. This includes, but is not limited to, safe driving, and the ability to secure people who use wheelchairs. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Ability to lift a minimum of 75 pounds, stand for periods of time, bend, push wheelchairs, provide physical intervention as necessary, and be able to life and/or transfer people. We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to: Health/Dental/Vision Vacation/sick/holiday pay 403(b) Retirement Plan with a discretionary employer contribution Tuition Advancement Paid Parental Leave Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise. Catholic Charities is an equal opportunity employer.

Sr. User Support Specialist Employment Type:Full-Time, Mid Entry Level /p> Department: IT As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Assist users with various IT-related troubles Install and maintain USAO hardware and software Physically move IT equipment Administer user accounts Monitor and diagnose IT systems Actively use trouble tickets to follow issues Training district users Tracking IT equipment Qualifications: Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. Certain applications may require certification by the software provider. Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Ideally, you will also have: Prior experience in automated litigation support preferred. Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems. Excellent oral and written communication skills required. Pleasant telephone manners are important. Undergraduate degree valued. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $75,965 - $109,728 a year

Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. Job Description: Under the general direction of the Division Manager of Residential Services, with specific supervision from the House Manager, is responsible for the provision of support, personal assistance, training, and quality care to people with intellectual disabilities residing in a community group home. Schedule Details: Various FT Shifts Location:East Petersburg, Secane, Boothwyn, Lancaster, Ridley Park, and Wallingford, all in Pennsylvania. Program: Residential Habilitative Program Pay Rate: $16+/hr Job Duties: Assist persons served in reaching their goals of becoming more independent Act as a positive role model for persons served Provide guidance, instruction, coaching, and support, in accordance with individual plans Engage individuals in beneficial programs and activities Transport and accompany individuals into the community for appointments and outings Directly assist with personal care as needed Assist with meal preparation and routine homemaking duties Assume responsibility for the safety of the person served including medical/medication needs Apply approved behavior plans and intervention strategies as/if needed Complete records and reports; collect data according to Agency policy Minimum Requirements: Education: High school diploma or equivalent Experience: None required Licensure/Certifications: None Required Required Clearances: Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week): Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities And More! Want to learn more? To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers . Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles. #cpa610

Who We Are Join a rapidly growing company revolutionizing the transportation industry! Founded in 2013, Cargomatic powers local freight with the first and largest digital marketplace for local trucking. Our proprietary AI-enabled platform uses real-time location data to match cargo space and drivers to shippers with freight to move, creating capacity on demand. At Cargomatic, we are committed to finding new ways to solve complex, real-world problems for our customers. Our approach enables our employees - at all levels, in every role - to thrive in an environment of intellectual curiosity, where people are passionate about what they do and support each other to get the job done. Visit www.cargomatic.com to learn more. Position Summary: The IT Support Technician plays a key role in supporting end users, maintaining IT systems, and assisting with both on-site and remote troubleshooting. From managing user accounts to configuring devices and solving network issues, this role requires strong technical knowledge, adaptability, and excellent communication skills. Candidates typically need a basic understanding of operating systems (e.g., Windows, macOS), networking fundamentals, and common software (e.g., Microsoft Office, Google Workspace). Strong problem-solving skills, attention to detail, and the ability to communicate technical concepts to non-technical users are essential. This role functions in a dynamic, fast-paced environment that may require shift work. The primary focus is on minimizing system downtime and maximizing user satisfaction. Experience with ticketing platforms such as ServiceNow, Zendesk, or Jira, along with remote desktop tools, is highly beneficial. Key Responsibilities: Technical Support & Troubleshooting Provide first-line support for hardware, software, and network-related issues. Troubleshoot system errors and assist users with technical challenges. Resolve issues related to operating systems (Windows, macOS) and common applications. Troubleshoot issues and help implement Company software such as Okta, Kandji, Intune, Google Workspace, Slack, Zoom Video, Zoom Phone, Microsoft Office, Crowdstrike, and Jira Service Management. User Support & Customer Service Deliver exceptional customer service by responding to support tickets, emails, and calls in a timely, professional manner. Communicate technical information clearly to non-technical users. Follow up to ensure user satisfaction and resolution of issues. Maintain a courteous, helpful, and patient attitude, even in high-pressure situations. Device Setup & Maintenance Set up and configure desktops, laptops, printers, phones, and other peripherals. Perform regular maintenance and updates to ensure device security and performance. Track and manage IT assets and inventory. Account & Access Management Create, modify, and deactivate user accounts and permissions using systems like Active Directory and IdP Support secure access to resources via VPN, MFA, and identity tools. Follow IT security guidelines during all technical support activities. Onboarding & Offboarding Support Set up new hire devices and access prior to start dates. Recover and reimage devices during offboarding. Documentation & Communication Document support activities, fixes, and processes accurately in the ticketing system. Contribute to knowledge base articles and internal documentation. Communicate effectively with team members, escalating issues when necessary. Qualifications & Experience: Qualifications often include a high school diploma or equivalent, with an associate's degree in IT or related certifications. Entry-level experience (1-2 years) in a helpdesk or technical support role Strong understanding of Microsoft 365 and Google Workspace administration and support tools. Hands-on experience with Windows and macOS systems. Strong written and verbal communication skills. Strong troubleshooting and problem-solving abilities. Desired Skills: Knowledge of cybersecurity basics and secure IT practices. Ability to work under pressure and manage multiple priorities simultaneously. Proficiency with IT service management (ITSM) tools and systems. Ability to collaborate with cross-functional teams to drive change and deliver results. Organized, detail-oriented, and capable of managing multiple tasks effectively. Excellent customer service and interpersonal skills. Ability to prioritize tasks and manage time efficiently. Problem-solving mindset with attention to detail. Working Conditions: Work is typically performed in an office environment, with occasional site visits if applicable. Must be able to lift, carry, and set up IT equipment (up to 50 lbs), including desktops, monitors, and printers. Occasional travel between company locations may be required. The target compensation range for this role is $50,000-55,000 annually. The actual base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis. In addition to the base salary, this position may or may not be eligible for performance-based incentives. To learn more about how we use your data, Click Here.

Senior User Support Specialist II Employment Type:Full Time, Senior-level /p> Department: Information Technology CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Setup, monitor, train, troubleshoot, diagnose, and resolve issues with web conferencing tools including but not limited to: (a) Zoom.gov (b) Skype for Business (c) WebEx (d) Team Meeting (e) Adobe Connect Qualifications. 4+ years demonstrated ability to set up and disable Zoom.gov accounts. Demonstrated ability to train over 100 users in all aspects of Zoom.gov use. Demonstrated ability to diagnose issues with Zoom (audio/video; links, etc). Demonstrated ability to resolve issues with Zoom. 4+ years of demonstrated experience in training over 100 users in all aspects of Skype for business. Troubleshooting all technical issues with users including but not limited: to audio/video issues and resolving issues. 4+ years of demonstrated experience in setting up and monitoring WebEx training (troubleshooting technical issues with users and resolving issues). 4+ years of demonstrated experience in all aspects of Adobe Connect (to set up, monitor meetings, train users, troubleshoot issues, and resolve issues. 4+ years of demonstrated experience in setting up Team Meetings; training over 100 users on Team Meetings; troubleshooting technical issues; and resolving issues. Qualifications: Must have an undergraduate degree. Certified trainer in web conferencing (Zoom.gov, Adobe Connect, Skype for business, WebEx). Must be able to describe differences between basic and licensed accounts, and the advantages and disadvantages of each platform. Must be a US Citizen upfront. Must be able to obtain a Public Trust security clearance. Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $72,895 - $105,293 a year

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! This position is located in our Buffalo, NY office with the opportunity for hybrid work and a few days remote per week. We are looking for a Senior Technical Billing Support Engineer to join our high-performing support team and provide expert-level billing technical assistance to our customers. In this role, you will serve as a trusted advisor, solving complex billing and invoice product issues, and contributing to continuous product and process improvement. As a Senior Billing TSE, you'll be deeply embedded in our product ecosystem, collaborating across engineering, product, and customer-facing teams to ensure a top notch customer experience. Your Role: Responding to complex inbound Billing & Technical service requests over the phone and email per day directly with customers. Diagnose, troubleshoot, and resolve technical problems across software, APIs, integrations, and infrastructure. Reconciling invoicing to vendor invoice or SAP and making data driven conclusions on resolution. Ability to process credit and debits as needed Reproduce issues, conduct root cause analysis, and work closely with engineering on bug fixes and feature requests Create and maintain internal runbooks, FAQs, and technical documentation Lead incident response or participate in on-call rotation for critical issues Identify billing support trends and partner with Product & Engineering on long-term solutions Accurately and efficiently log all issues and status updates in our internal tracking system. Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success. Supporting multiple cloud and hardware solutions Contributing to the development of service desk processes and procedures. Interacts closely with various departments and vendors to provide timely resolution on issues. Handling support requests from resellers, by staying on top of new features and enhancements and being a subject matter expert, and providing diagnoses and issue resolution on our Platform. Triaging to internal and external teams, pushing for resolution within SLO's by being the Customer advocate with Engineering, Development and 3rd party Vendor teams What you bring to the role: High school diploma (or equivalent) required. Secondary degree preferred. 4-7+ years in billing technical support Experience processing credits and debits within an invoicing system Deep experience with relevant stack: SAP, SaaS platforms, APIs, databases, cloud services (AWS, Azure) Proven troubleshooting skills within billing and invoicing with the ability to think critically and communicate clearly under pressure Strong understanding of web technologies, integrations, or system architecture Experience working with ticketing systems (e.g., Zendesk, Jira) and knowledge bases Must have excellent verbal and written communication skills, as well as excellent analytical and problem-solving skills; with a customer-first mindset. Ability to prioritize user requests effectively and manage user expectations. Ability to balance attention to detail with expeditious execution in a fast-paced environment working. Passion for driving exceptional customer experience. Ability to work through ambiguity and thrive in a rapidly changing business environment. Strong analytical and problem-solving skills. Experience working with Webservers and Databases - Apache, IIS, MySQL, MSSQL and PostgreSQL Basic understanding or experience working on Linux environments Flexibility working some weekends and later hours to help fulfill a 24x7 business Passion for providing exemplary customer service, strong customer focus Eager to learn new technologies Good verbal and written professional communication, fluent in English. Self-motivated and proactive in performing duties Attention to detail Nice to have. Exposure to: ITIL certification Microsoft Azure certification Hands-on experience with Cloud platforms, such as Microsoft Azure, AWS or GCP Programming/scripting experience on at least some of the following: Bash, Python, PowerShell, PHP Knowledge of SQL Exposure to virtualization and orchestration technologies such as Docker and Kubernetes Experience with JIRA and Confluence This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties. #LI-SK1 #hybrid The typical base pay range for this role across the U.S. is USD $47,300.00 - $75,700.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties. Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check. Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Build a brighter future for all children. Teaching is more than a job. It's an opportunity to foster curiosity, creativity and compassion in children-all while helping them develop a lifelong love of learning. As a Support Teacher at Primrose School of Bloomingdale, you'll help to create a fun, safe environment for little ones as they explore and learn through purposeful play that nurtures their social, emotional, cognitive, creative and physical development. Make a difference every day. Help children explore the world, improve their motor skills and grow their vocabulary. Work with your co-teacher to implement the lesson plans from the research-informed Balanced Learning curriculum. Maintain a well-kept classroom that encourages children to create, explore and make decisions with confidence. Get everything you need to give children everything they need. At Primrose School of Bloomingdale, you bring the passion, and we'll give you all the tools and training to be successful. Our Balanced Learning approach was developed with early learning experts. It provides clear daily plans so you can focus your time in the classroom on forming connections with the children-and spend your time outside of school focused on yourself. Classrooms come fully stocked with everything you need, and our supportive Leadership Team works every day to create a safe, healthy environment and a culture where all children and team members can thrive. And if that's not enough, just wait until you help a child learn something new and see their face light up with excitement. Let's talk about building a brighter future together. MLBC Compensation: $15.00 - $16.00 per hour

Job Description The Personal Support Worker provides personal care and performs selected tasks, which are within their knowledge and skill, under the direction of their supervisor while adhering to regulatory and Extendicare's standards, policies and procedures. Key Responsibilities To adhere to the plan of care as determined by the supervisor; To facilitate residents' move in and transfers where applicable; To observe and report on residents/clients care/service utilizing appropriate Extendicare forms or tools; To assist the resident/client with personal care and hygiene and activities of daily living; To observe and report on changes in residents/clients condition to supervisor; To escalate medical emergencies to supervisor or emergency medical services as appropriate; To plan and prepare nutritious meals as required; To assist with ambulation, mobilization, transferring and adaptive aids; To demonstrate understanding of resident/client needs and maximize abilities; To provide cognitive, social, emotional, and psychological support to the resident/client/family; To maintain resident/client information confidentiality; To respond to resident/client/family concerns and ensure appropriate action taken within decision making authority and or concern communicated to supervisor; To assist in maintaining a safe and cleanly environment, including residents/clients equipment, belongings, and nursing equipment; To observe & report to the Client Service Supervisor any concerns regarding client's safety, including physical environment, implement interventions as directed by his/her supervisor & advocate on client's behalf to ensure client's safety is maintained; To engage with other agencies involved in resident/client care as directed; To attend in services to develop knowledge and skills; To work in a position of trust with vulnerable adults (residents); To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct; To complete other duties as assigned. Qualifications Graduate of Personal Support Worker program (or provincial equivalent certificate program with minimum 600 hours in Ontario & Alberta of theory & practicum) Experience working with seniors in the community health services setting Must possess strong written and oral communication skills Demonstrated organizational and time management skills Strong interpersonal and customer focus skills Must have demonstrated sound skills and knowledge of providing personal care duties Current Basic Cardiac Life Support and First Aid certification required Ability to perform tasks that are necessary for the position, e.g. lifting/transferring clients Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one. Time Type: Part time When you choose to build your career with Extendicare, you're joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. If you have a passion for caring, turn it into a rewarding career with Extendicare! Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

Major Job Activities Key Responsibilities: 30% - Train, advise, assist, and integrate IqAF personnel in hydraulic system diagnostics, servicing, and repair procedures. 25% - Perform inspections and maintenance on hydraulic systems including flight controls, landing gear, brakes, nose wheel steering, and utility systems. 15% - Test, troubleshoot, and repair hydraulic lines, pumps, accumulators, actuators, and valves. 10% - Ensure use of technical orders, schematics, and maintenance documentation and instruct IqAF accordingly. 10% - Document all maintenance actions and maintain accurate historical records. 5% - Recommend improvements in hydraulic maintenance procedures and component reliability. 5% - Perform other duties as directed by Site Management. Material & Equipment Directly Used Hydraulic test stands, hand tools, pressure gauges, nitrogen servicing carts, technical manuals, Microsoft Office Suite. Working Environment Flightline and hydraulic maintenance shop environments; exposure to hydraulic fluids, noise, and high-pressure systems. Physical Activities Standing, lifting, working in confined areas, using test and pressure equipment, and exposure to flightline hazards. Qualifications Education: High school diploma or equivalent required. Technical training in hydraulic systems preferred. Certifications: USAF 7-skill level (Craftsman) in Hydraulic Systems Maintenance Experience: 8 to 8 to 8 to 10 years of experience maintaining F-16 or comparable fighter aircraft hydraulic systems. Other Requirements: U.S. Citizenship; eligible for Secret clearance; deployable to international locations including the Middle East; prior experience with international teams preferred. Skills and Technology Used: Hydraulic system troubleshooting and servicing, maintenance tracking software, Microsoft Office. Contingent Upon Contract Award.

Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance Work Schedule

connectRN is the leading nurse-centric platform that is reinventing the way nurses and other healthcare professionals are finding work. By leveraging technology, connectRN connects the nursing community to flexible work opportunities and each other to build a supportive and thriving network. The platform offers career development resources and flexible shift offerings for nurses, while alleviating staffing shortages at healthcare facilities. connectRN is headquartered in Waltham, Massachusetts and serves clinicians across the U.S. To learn more about connectRN, please visit www.connectrn.com. We are looking for an empathetic communicator to respond to inquiries from our nurses and facilities. The Customer Support Representative will interact with our customers by phone, chat, incoming cases, and email to ensure the highest quality experience when connecting with us. This position is a full-time on-site opportunity based in Cincinnati, OH. Please note: This is a non-exempt role that will require 40/hrs per week and qualifies for our standard benefits package. This will be an Overnight position. You will… Work in a fast-paced call center environment providing exceptional customer service while acting as the face of connectRN to facilities and nurses Answer and resolve a high volume of inquiries predominantly over the phone Maintain detail-oriented records of all calls and cases Serve as a point of escalation and advanced support De-escalate critical client situations that arise Complete all case documentation in Salesforce in an accurate and timely fashion Participate in team and company meetings on a weekly basis You have … 3-5 years of experience in a high volume Customer Service or Technical Support position Ability to manage inbound calls at the rate of 8+ calls per hour Ability to close a combination of phone, chat, web and email cases at the rate of 900- 1000 cases per month Willingness to go above and beyond to solve issues Commitment to excellent customer service Strong interpersonal relations and communication skills (both written & verbal) High attention to detail and organization Strong computer skills, experience using GSuite, Excel, Word, and Internet based systems (Salesforce experience preferred) Ability to work some holidays (paid 1.5x) You'll get... 100% employer-paid premiums for your (and your family's) Health, Dental, Vision, Short Term Disability, Long Term Disability, Life and AD&D insurance Health Savings Account with contributions from connectRN of up to $2,000 annually Up to 3 weeks accrued PTO 401k with match Please note that we are only able to hire permanent residents (green card holders) or U.S. citizens at this time. connectRN is an equal opportunity employer. As Connectors, we embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. If this role would make you excited to come to work every day, please apply! We look forward to connecting.

ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and service to guide our clients to become more efficient and successful - day in and day out. WHAT YOU'LL DO Provide exceptional support to our clients with meaningful and thoughtful communication - via phone (inbound and outbound calls), online support requests, and live chat Be a problem-solver that seeks to understand the heart of each client's issue. You are technically savvy and a thorough troubleshooter Utilize multiple internal systems and software to understand client inquiries/issues, research possible solutions, and document all client communication Continually grow in your understanding of our product offerings to always provide value and expertise in every client interaction WHAT YOU'LL NEED Honesty and integrity - always doing the right thing for our clients Passion for service and a dedication to client satisfaction A curious nature that seeks to understand the root of the issue Focused on delivering on our promises Willing to do whatever it takes to always bring our best work Unafraid to move with speed and efficiency to make things happen A joyful and optimistic attitude that spreads positivity to our team, or clients, and our community Bonus Points (highly valued, but not required): Previous experience with ANSI X12 EDI transactions and/or medical billing claim forms (CMS 1500 or UB-04) Prior use of Salesforce or another customer relationship management software Bachelor's Degree ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Location: Stuart, FL Job Summary We are seeking a skilled and motivated Support Engineer II to deliver enterprise-level technical support to our bank associates. In this role, you will diagnose and resolve software, hardware, and network issues, assist with application installations, and provide both remote and on-site support. You will communicate via email, ticketing systems, and phone, offering timely solutions and clear guidance. This position requires travel to various Seacoast Bank locations across Florida, with travel expected 25%-50% of the time, including occasional overnight stays. Key Responsibilities Asset Management: Manage IT assets using ServiceNow, overseeing the full lifecycle from procurement to retirement. Maintain inventory, stockrooms, and perform audits using barcode scanning. Hardware Support: Deploy, maintain, and troubleshoot laptops, desktops, servers, and peripherals. Track warranties, leases, and depreciation. Ticket Resolution: Resolve escalated tickets from Support Engineer I and mentor junior team members. Technical Troubleshooting: Diagnose and resolve issues related to VPN, Windows 10/11, Office 365, and other desktop/laptop environments. Application Support: Install, configure, and troubleshoot bank-specific and productivity applications, following vendor guidelines. Active Directory & Peripherals: Manage user accounts and support multi-functional printers, AV equipment, and other peripherals. Imaging & Deployment: Image and deploy devices to both campus and remote locations. Inventory & Logistics: Handle shipping, receiving, and inventory tracking of hardware assets via ServiceNow. On-Site Support: Provide in-person technical support and equipment installation at Seacoast Bank locations. Replace battery backups and troubleshoot network/server issues as needed. On-Call Rotation: Participate in a 24x7 on-call support rotation. Mergers & Acquisitions: Support M&A activities, which may involve extended travel and overnight stays. Issue Ownership: Take full ownership of reported issues, ensuring resolution and user satisfaction. Documentation: Maintain accurate records of technical procedures, solutions, and asset data. Collaboration: Escalate unresolved issues appropriately and collaborate with internal teams to ensure timely resolution. Customer Service: Guide users through troubleshooting steps via phone, email, or in person, ensuring systems are fully functional post-resolution. Other Duties: Perform additional tasks or project work as assigned by the department manager or team lead. Basic Qualifications Proven experience as a Support Technician II, Desktop Support, or IT Help Desk Technician II. Proficiency with the ServiceNow platform for ticketing and asset management. Hands-on experience with Windows OS, hardware, and mobile devices. Strong understanding of computer systems, AV equipment, and network fundamentals. Excellent troubleshooting, communication, and customer service skills. Ability to travel to branch and back-office locations (25%-50%), including overnight stays. Preferred Qualifications Bachelor's degree in information technology, Computer Science, or a related field. Equivalent experience (including military service) with relevant certifications may be considered. Certifications such as Microsoft, CompTIA, Cisco, or ITIL are a plus. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1

Senior User Support Specialist Employment Type:Full Time, Senior-level /p> Department: Information Technology CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Setup, monitor, train, troubleshoot, diagnose, and resolve issues with web conferencing tools including but not limited to: (a) Zoom.gov (b) Skype for Business (c) WebEx (d) Team Meeting (e) Adobe Connect Qualifications. 4+ years demonstrated ability to set up and disable Zoom.gov accounts. Demonstrated ability to train over 100 users in all aspects of Zoom.gov use. Demonstrated ability to diagnose issues with Zoom (audio/video; links, etc). Demonstrated ability to resolve issues with Zoom. 4+ years of demonstrated experience in training over 100 users in all aspects of Skype for business. Troubleshooting all technical issues with users including but not limited: to audio/video issues and resolving issues. 4+ years of demonstrated experience in setting up and monitoring WebEx training (troubleshooting technical issues with users and resolving issues). 4+ years of demonstrated experience in all aspects of Adobe Connect (to set up, monitor meetings, train users, troubleshoot issues, and resolve issues. 4+ years of demonstrated experience in setting up Team Meetings; training over 100 users on Team Meetings; troubleshooting technical issues; and resolving issues. Qualifications: Must have an undergraduate degree. Certified trainer in web conferencing (Zoom.gov, Adobe Connect, Skype for business, WebEx). Must be able to describe differences between basic and licensed accounts, and the advantages and disadvantages of each platform. Must be a US Citizen upfront. Must be able to obtain a Public Trust security clearance. Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $56,696.64 - $72,895.68 a year