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Office of the Illinois Secretary of State Alexi Giannoulias Job Title:        Server Support ​​​​– Information Systems Specialist I Division:        Technical Services Union:            IFT Location:        2701 S Dirksen Pkwy, Springfield, IL – Sangamon County Salary:          Range $5,761 to $10,719 – commensurate with experience Benefits:         https://cms.illinois.gov/benefits/stateemployee.html Overview: Assists in the maintenance of vendor or customer software, both stand-alone and on networks (LANs) within the Office of the Illinois Secretary of State by providing installation, training, diagnostic and administrative support for the effective utilization of application software and system development using application software; assists to establish, modify and monitor user accounts and groups; provides customer assistance in resolving complex problems on the departmental servers and on stand-alone computers.  Support of our Azure and M365 environment including online Exchange systems.  Duties and Responsibilities: Participates in the tracking, responding and resolving trouble tickets and assistance calls from customers dealing with application software, and developing resolutions to complex problems which result from interaction with other hardware or application software; works with other software and hardware technicians when necessary to correct hardware and/or software operational errors. Assists with the development, documentation and installation complex data processing systems such as “Microsoft Exchange” “Active Directory” “Windows File and Print Servers” using application software; Assists with the implementation and maintenance of these systems Assists in the development, implementation and maintenance of the security measures consistent with the policies of the Information Technology Department; utilizes management tools to monitor application users and utilization; optimizes networking facilities, forecasting future growth requirements based on the data collected and presents findings to supervisor. Assists with systems analysis of new software and hardware products for possible future implementation; may provide recommendations and/or consultation to users, and immediate supervisor on findings; installs application software and upgrades; tests new software before final implementation. Assists in the day-to-day operations of the Secretary of State Active Directory infrastructure including DNS, DHCP, Active Directory, operating systems, File and Print Server, and Microsoft Azure / Microsoft 365. Maintains and updates under direction documentation related to procedures, activity logs, statistics, required reference manuals, menus, backup, execution reports, etc. Travels as necessary for education, and site surveys. May be required to act independently in response to unplanned hardware, software or systems failure. Performs other duties as required or assigned. Education and Experience:   Requires knowledge, skill, and mental development equivalent to the completion of two years of college with coursework in the computer science field OR 2.5 years of technical systems and/or programming experience as would be gained as an Information Systems Technician OR any equivalent combination of education and experience and/or IT project management. Knowledge, Skills and Abilities: Requires working knowledge of systems design and implementation, including the way programs are written, compiled, and tested, the methods of operating computers, and the way data is transcribed into a form suitable for reading by computer. Requires working knowledge of the devices for capturing data for computers and the means available for receiving and transmitting data from remote locations to a computer. Requires working knowledge of the advantages and limitations of computer communication, and information retrieval systems as management information tools. Requires working knowledge of the methods, procedures, and techniques of conducting feasibility studies for converting to computer applications. Requires the ability to organize facts and findings, analyze data logically and to present results with clarity and comprehension, orally, in written or graphic form. Requires the ability to use and understanding of appropriate methods, tools, applications, and processes. Requires the ability to approach work in a rational and organized manner. Requires the ability to exercise sound judgement in analyzing, appraising, evaluating, and solving problems of a procedural, organizational, administrative, and technical nature. Requires ability to adhere to organizational standards for security, privacy, and ethics. Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class. Requires the ability to lift, carry, and push/pull 0 – 50lbs. Application Process:  Please visit  https://ilsos.applytojob.gov/apply  to apply by completing the online application; you may also upload a resume or other attachments as needed . Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).   Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. Powered by JazzHR

Start a rewarding career where your compassion truly matters. Join Crest Services as a Direct Support Professional (DSP) and make a difference in the lives of individuals with developmental disabilities, mental health conditions, and traumatic brain injuries. We’re a faith-based, nonprofit organization founded in 1974, proudly supporting individuals in group home settings across Minnesota. Why Join Us? People First: Develop meaningful relationships with residents and staff members Competitive Pay: $17.00/hr + credit for experience Flexible Schedule: We offer a 3-week rotating schedule with a mix of 8–24 hour shifts, including days, evenings, overnights, and weekends Supportive Team: We value our caregivers as much as our clients Quick Hiring: Apply today and hear back within 48 hours What You’ll Do: Support residents with daily living activities: bathing, dressing, meal prep, etc. Maintain a safe, clean, and respectful living environment Monitor and report changes in behavior or health Help with transportation to appointments or activities Collaborate with healthcare staff and team members to deliver holistic care What You'll Need: Age 21 or older Valid driver’s license and insurance Strong communication skills in English (verbal and written) At least 1 year of experience in a medical, caregiving, or healthcare setting Dependable, detail-oriented, and compassionate mindset Clear verbal and written communication in English (required) Benefits Available to You: Medical, Dental, and Vision Insurance 403(b) with Discretionary Employer Match Life/AD&D Insurance Short- and Long-Term Disability Accident & Critical Illness Insurance Employee Assistance Program To apply, please complete the required questionnaire. We accept applications on a rolling basis. We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants. All candidates must pass a drug screen as part of the pre-employment process. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. Powered by JazzHR

About the Role: Covenant Case Management Services is seeking compassionate and dedicated Direct Care Support Professionals to provide supported employment and community living support care for an individual with intellectual disabilities in the Charlotte area. You will play a crucial role in ensuring the individual's needs are met and providing a safe and supportive environment both in the home and the community. Responsibilities: Provide one-on-one support, assistance, and companionship. Assist with daily living activities, including personal care, meal preparation, and medication administration. Ensure the individual's safety and well-being in the home and community. Maintain a positive and supportive atmosphere. Follow agency policies and procedures. Be available for additional CLS support as needed throughout the week and on weekends. Qualifications: High school diploma or equivalent. Valid driver's license. Ability to pass a background check. Experience working with individuals with disabilities preferred but not required. Excellent communication and interpersonal skills. Compassionate and patient demeanor. Benefits: Competitive compensation Opportunities for professional growth and development Supportive work environment Work Schedule: Weekdays, Contract 15 hours of CLS weekly when in school and 28 hours of CLS weekly out of school. Equal Opportunity Employer: Covenant Case Management Services is an equal opportunity employer and values diversity. We are committed to providing a welcoming and inclusive environment for all employees. Powered by JazzHR

Job Summary: We are seeking a skilled Desktop Support Technician to provide onsite technical support across multiple local locations. The technician will be responsible for troubleshooting hardware and software issues, setting up and configuring desktop systems, and providing general IT support to employees. This is a field-based role that requires travel between company locations to ensure smooth operation of all desktop and network-related systems. Key Responsibilities: Onsite Technical Support: Provide hands-on support for desktop computers, laptops, printers, and other office equipment. Diagnose and resolve hardware, software, and networking issues for end-users in a timely manner. Set up, install, and configure workstations, including operating systems, software applications, and peripheral devices. User Support and Troubleshooting: Assist users with technical problems related to desktops, laptops, and mobile devices. Resolve issues related to Microsoft Office, email clients, VPN access, and other business-critical applications. Provide support for network connectivity issues, printers, and other office IT equipment. Travel Between Locations: Regularly travel between multiple local offices to provide onsite IT support as needed. Coordinate with local site managers to prioritize and address support tickets based on urgency and business needs. Maintain inventory and equipment at each location, ensuring all hardware is functional and properly configured. Setup and Configuration: Install, configure, and troubleshoot hardware such as desktops, laptops, printers, and network devices. Manage user accounts, permissions, and access in accordance with company policies. Assist in the deployment and setup of new systems, including imaging, patching, and testing hardware before deployment. Preventive Maintenance and Updates: Perform routine maintenance and updates on all desktop systems and peripherals to ensure optimal performance. Manage software updates and security patches to keep systems compliant with company security protocols. Documentation and Reporting: Maintain detailed records of support activities, configurations, and inventory for each location. Ensure all service tickets are logged and resolved in the company’s IT ticketing system. Provide feedback and suggestions for improving IT services and processes. Skills and Qualifications: Proven experience as a Desktop Support Technician or similar role. Strong knowledge of Windows and Mac OS environments, along with familiarity with desktop hardware and software troubleshooting. Experience with Microsoft Office 365 , Active Directory, and VPN setup and support. Basic understanding of networking, including TCP/IP, DNS, and DHCP. Excellent problem-solving skills with the ability to troubleshoot hardware, software, and network issues. Strong communication skills with the ability to explain technical concepts to non-technical users. Other Requirements: Ability to travel to multiple local locations regularly (valid driver's license required). Strong customer service orientation and ability to work independently. Flexibility to respond to urgent support requests across locations. Powered by JazzHR

Position Posting: Support Worker This hourly position provides support, basic needs, and information about resources to individuals who are in an intoxicated state but safe to stay within a voluntary shelter bed program for up to 24 hours. There is are clear safety protocols in place and staff manage the environment in accordance with those protocols. This position will involve awake overnight coverage. Responsibilities: Provide 1:1 monitoring and support to program participants of a Sobriety Support shelter bed program. Supporting participants with basic needs. Completing documentation during a 24-hour admission period, to include admission to program, during stay, and follow-up action upon discharge. Offering information on connections to recovery community, including Turning Point Recovery Center. Offering information and referral for clinical assessment and follow-up with Central Vermont Substance Abuse Services case manager, if needed. Participate in required training program, to include Basic Recovery Supports, universal precautions; program protocols; signs of need for emergency assistance, and other identified trainings as arranged by the Program Coordinator. Qualifications: This position is preferably filled by a person in recovery, familiar with peer support, who demonstrates good judgment, with encouraging, non-judgmental attitude. A flexible schedule is an asset. A willingness to use own vehicle will be required, as well as the necessity to own a valid driver’s license, and have access to a safe, reliable, insured vehicle. Must live in proximity to work site (30 minute drive or less). For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington and Williamstown. WCMHS provides education, support, and treatment of individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.” Washington County Mental Health Services is an equal opportunity employer. Grounded in our understanding that diversity makes us stronger, we are committed to inclusion in our workplace and services. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, health care coverage status, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws. Powered by JazzHR

Join the BOLD Integrated Payments team inside of VersiTech and let's lead the way together! Go above and beyond at a company that sets the standard for customer-first service. As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from assisting with their payment processing systems to helping them maintain their POS equipment. You will grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Company Overview At VersiTech, we transcend the traditional boundaries of a tech company. We’re innovators at heart, problem-solvers in action, and growth partners in spirit. Our legacy is a commitment to forward-thinking and customer centric solutions, tailored to our partners and merchants within the hospitality industry. In every solution we create and every service we offer, our ethos is clear — technology should not just be advanced but also accessible and user-friendly. We focus on building lasting relationships, deeply understanding the challenges our clients face, and fostering their success every step of the way. VersiTech’s two product lines, BOLD Integrated Payments and Tonic POS Software, are meticulously crafted to meet the dynamic needs of modern businesses. Together, our product lines achieve a full sit-to-stand customer experience for restaurants, bars, nightclubs and others in the hospitality space. Who We Are We run on a rapidly growing and widely accepted business operating philosophy called, “EOS” (Entrepreneurial Operating System). In learning to utilize EOS, you will have the ability to drive growth and be an empowered decision maker, something that you can’t get in large, slow-moving organizations. We strive to live our values every day and, in every way, and are looking for others who feel the same way: We are ALL IN : committing wholeheartedly to a single vision and focused to achieve success for ALL involved - our employees, our partners, our vendors, our communities. We are HUMAN: grounded in accountability, genuineness, and the strength of our relationships and different perspectives. We DARE TO BE DIFFERENT : embracing a culture of fun and approachability, prioritizing our partners and team members first. How will you make an impact in this role? In this role, you’ll be assisting customers with account and product inquiries via phone, as well as performing account maintenance for payment processing via email. You will also be trained to deliver extraordinary customer care by responding to questions concerning accounts in a fast-paced, structured environment. Call volume can range on average from 20 – 50 calls a day, with email volumes ranging from 70-90 a day. Applicants will require a winning attitude, team player mindset and demonstrated success in customer service. If you possess the below experience, skills and share our values of providing remarkable experience for customers, then we look forward to receiving your application and speaking with you soon. Daily Responsibilities: Provide extraordinary customer care by responding to questions raised via phone & email concerning payment accounts in a fast paced, structured customer care environment. Ability to support multiple servicing across payment processing products. Support Customer First philosophy by ensuring professional handling of customer requests. Supporting Customers with maintenance, transactions, and funds related inquiries. Troubleshoot customer problems and determine how to resolve those problems. Integrity: Adhere to all Regulatory and Compliance guidelines related to servicing practices. Minimum Qualifications: Customer service experience (two years +) with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong written and verbal communication. Proven success in a customer service environment (two years +). Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment. Ability to navigate multiple servicing platforms including Salesforce, Slack, G-Suite. Proven ability to manage change and continuous learning. Excellent written and verbal communication skills. Top Candidates will demonstrate the following: Financial servicing and payment processing industry experience. Salesforce or similar CRM experience. Restaurant or retail experience. The hours of operation will fall within a 8:30am - 6:30pm environment with an on-call shift rotation. After the 30-day training commitment, shift hours will be made available. This is an hourly non-exempt position with a pay range between $22/$24 per hour. The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries 401(k) program with available company match Variety of medical, dental, and vision insurance plans to choose from with a substantial employer monthly contribution to the premiums Robust supplemental insurance offerings - life insurance, disability benefit, & even discounts on pet insurance! FSA/HSA availability Employee Assistance Program, Caregiver Support Program, & an Adoption Assistance Program Career development and training opportunities Unlimited PTO, plus 7 major holidays If you are the kind of person that serves with a people-first mentality, leans into a vision that people can get behind, and enjoys being a part of a fast-growing organization, we want to talk with you! VersiTech, LLC is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Employment eligibility in the U.S. is required as VersiTech, LLC will not pursue visa sponsorship for this position. Powered by JazzHR

This position would be providing one on one support and companionship for an active young adult male with physical, cognitive and behavioral disabilities. The right candidate will be physically fit, mentally quick, and a skilled, safe driver. Services provided are Supported Employment to assist client with his home based business of recycling and hauling, and Community Networking to assist him with community integration. The successful candidate will work two to three days during the week with an opportunity for some overnight shifts episodically throughout the year. Being “handy” and enjoying fixing things and taking things apart are a plus.  Smoking is not allowed on-site or at the workplace.   The first 6 1/2 + hours a day are paid starting at $24/hour.  An additional 1.5-2.5 hours of a normal day start at $20/hour.  Increments in pay of $.50/hour will be made every six months for the first two years.  Preference is for a male for this particular position. Requirements High school Diploma, GED or Equivalent Valid Driver’s License with Current Vehicle insurance Excellent Driving skills Clean driving record Excellent social, problem solving and communication skills Must be physically strong and mentally engaging Must be accustomed to high level of activity Must be able to be comfortable with transfers and lifting Must be able to lift up to 75 lbs. or more Should be a handyman of sorts that enjoys tinkering with things Must be able to be physically fit to assist with physical transfers and Supported Employment Services Powered by JazzHR

Job Summary: We are seeking a skilled Desktop Support Technician to provide onsite technical support across multiple local locations. The technician will be responsible for troubleshooting hardware and software issues, setting up and configuring desktop systems, and providing general IT support to employees. This is a field-based role that requires travel between company locations to ensure smooth operation of all desktop and network-related systems. Key Responsibilities: Onsite Technical Support: Provide hands-on support for desktop computers, laptops, printers, and other office equipment. Diagnose and resolve hardware, software, and networking issues for end-users in a timely manner. Set up, install, and configure workstations, including operating systems, software applications, and peripheral devices. User Support and Troubleshooting: Assist users with technical problems related to desktops, laptops, and mobile devices. Resolve issues related to Microsoft Office, email clients, VPN access, and other business-critical applications. Provide support for network connectivity issues, printers, and other office IT equipment. Travel Between Locations: Regularly travel between multiple local offices to provide onsite IT support as needed. Coordinate with local site managers to prioritize and address support tickets based on urgency and business needs. Maintain inventory and equipment at each location, ensuring all hardware is functional and properly configured. Setup and Configuration: Install, configure, and troubleshoot hardware such as desktops, laptops, printers, and network devices. Manage user accounts, permissions, and access in accordance with company policies. Assist in the deployment and setup of new systems, including imaging, patching, and testing hardware before deployment. Preventive Maintenance and Updates: Perform routine maintenance and updates on all desktop systems and peripherals to ensure optimal performance. Manage software updates and security patches to keep systems compliant with company security protocols. Documentation and Reporting: Maintain detailed records of support activities, configurations, and inventory for each location. Ensure all service tickets are logged and resolved in the company’s IT ticketing system. Provide feedback and suggestions for improving IT services and processes. Skills and Qualifications: Proven experience as a Desktop Support Technician or similar role. Strong knowledge of Windows and Mac OS environments, along with familiarity with desktop hardware and software troubleshooting. Experience with Microsoft Office 365 , Active Directory, and VPN setup and support. Basic understanding of networking, including TCP/IP, DNS, and DHCP. Excellent problem-solving skills with the ability to troubleshoot hardware, software, and network issues. Strong communication skills with the ability to explain technical concepts to non-technical users. Other Requirements: Ability to travel to multiple local locations regularly (valid driver's license required). Strong customer service orientation and ability to work independently. Flexibility to respond to urgent support requests across locations. Powered by JazzHR

About BCT We harness the power of expertise and innovation to solve complex social problems, transform lives, and create lasting change. BCT is a management consulting firm that tackles complex social problems through data analytics, innovative solutions and program management. We believe complex issues are best solved through collaboration. As a result, we employ a multidisciplinary approach that combines domain expertise, research, evaluation, technology, organizational development, and a passion for change. To learn more about how we live our values of Ubuntu (“I am because we are”) and our mission, go to our website and follow us on social media. https://www.bctpartners.com/ About the Role Monitoring Support Specialists provide administrative and project support to program officers monitoring project awardees and ensuring compliance with required performance standards. Activities may include reviewing program documentation and performance data, tracking compliance, and coordinating with program staff to confirm requirements are being met. Monitoring Support Specialists also work within secure systems and program-related documents used to provide accurate oversight and reporting. Monitoring Support Specialists must have strong communication the ability to review and synthesize information from multiple sources, and the capacity to provide clear, well-documented remarks. To learn more about our clients and projects, please refer to the “ Our Client and Program ” section at the bottom of this job posting. How You Contribute to the Team: Administrative and Program Support Deliver remote administrative support for the Work Incentives Planning and Assistance (WIPA) Project Officers and WIPA awardees based on guidance from the National Training and Data Center (NTDC) Contracting Office Representative (COR)s. Assist with routine transactions with WIPA awardees surrounding suitability, secure drives, data systems, Continuing Certification Credits (CCC)s, or other recurring issues. Enter designated data elements into the Social Security Administration (SSA) internal WIPA data system under supervisor direction and NTDC CORs approval. Monitoring and Compliance Support Assist WIPA Project Officers to monitor and assess compliance with performance requirements or standards established by SSA. Review quarterly reports and highlight problems identified by projects. Notify NTDC CORs and WIPA Project Officers when concerns arise regarding a WIPA awardee’s processes or responsiveness. Notify WIPA Project Officers and NTDC CORs if a WIPA awardee is out of compliance with Cooperative Agreement award requirements or if there are suspected beneficiary rights violations, fraud, or abuse. Site Reviews and Reporting Support Assist WIPA Project Officers to prepare for on-site or virtual WIPA awardee reviews. Attend WIPA awardee reviews virtually or on-site as a note-taker and collaborative observer. Draft site visit reports for WIPA Project Officers to edit and finalize. Assist WIPA Project Officers with up to four onsite or virtual program reviews annually, including preparation, participation, and drafting of follow-up reports. Investigations and Corrective Actions Support Assist WIPA Project Officers to identify, investigate, and correct performance problems. Support follow-up actions to address noncompliance or performance issues as directed. Audit and Oversight Support Support SSA in preparing responses to program audits and reviews conducted by the SSA Office of the Inspector General (OIG), the Government Accountability Office (GAO) , and other auditors, by coordinating required documentation and ensuring submissions align with NTDC COR guidance. Perform these and other reasonable tasks as assigned by management in support of BCT’s goals and objectives. What You Bring to the Table: As no individual candidate meets every qualification, we encourage candidates who meet most of these requirements to apply! Educational Requirements High School diploma or equivalent. Experience Requirements At least 3 years’ experience in administrative and project support roles, ideally with federally funded programs, or human services organizations. Experience working with federally funded programs or human services organizations strongly preferred. Technical Proficiency Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Familiarity with secure file sharing platforms and internal data systems (e.g., SharePoint, Teams, OneDrive). Experience entering and managing data in client-provided systems or CRMs. Communication & Writing Strong written communication skills for drafting reports, summaries, and correspondence. Ability to take accurate notes during meetings and site visits, and synthesize information into clear documentation. Compliance & Monitoring Basic understanding of compliance principles, performance standards, and corrective action processes. Experience reviewing reports and identifying inconsistencies or areas of concern. Project Support & Coordination Ability to support multiple Project Officers and manage competing priorities. Experience preparing for and participating in virtual or onsite program reviews. Professional Competencies High level of discretion and professionalism when handling sensitive information. Strong organizational skills and attention to detail. Ability to work independently and collaboratively in a remote environment using virtual meeting tools (camera and microphone on). BCT offers a competitive total compensation package that, for this position includes a target starting rate of $24/hr. along with a generous benefits package. BCT’s benefits include partially subsidized medical, dental and vision coverage, fully vested 401k plan with company match, company paid life and disability insurance plans, paid family leave, and a generous paid time off policy. There are multiple factors considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align with the specified role, geographic location, education as well as contract provisions regarding labor categories that are specific to the position. This is a remote position located in any of the fifty United States or Washington, DC. Though we do have staff in all four time zones, BCT Partners works primarily on Eastern Time. We support and encourage a strong staff community, leveraging virtual communication tools and collaborative work practices. The African philosophy of Ubuntu (“I am because we are”) is an overarching value that influences our leadership and interactions. Our Client and Program: The Work Incentives Planning and Assistance (WIPA) program is a national initiative funded by the Social Security Administration (SSA) to support beneficiaries of Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) in understanding how employment and other life decisions affect their benefits. WIPA awardees provide community-based benefits counseling services to individuals with disabilities to encourage informed decision-making and support financial independence. The WIPA program is overseen by SSA Project Officers and supported by the National Training and Data Center (NTDC) . To ensure accountability and program quality, SSA requires ongoing monitoring of WIPA awardees to verify compliance with Cooperative Agreement requirements, performance standards, and federal regulations. This project provides the administrative, analytical, and field-based monitoring support needed for SSA’s oversight activities. Monitoring responsibilities include preparing for and attending site reviews, assessing performance data, documenting findings, and drafting reports that summarize awardee compliance and program effectiveness. BEWARE OF FRAUDULENT JOB POSTINGS using BCT Partners' name & logo. Legitimate BCT communication will only come from bctpartners.com or recruiting+@applytojob.com emails, not free commercial services like Gmail or WhatsApp. BCT Partners will never request payment-related details or advancement of money during the application process. All open BCT jobs are easily accessible via our website Careers page, which includes a link to our open jobs list and job application system. If in doubt about any position or potential offer, please follow up with our team: careers@bctpartners.com. If you receive suspicious emails from someone posing as BCT Partners that ask for payment or personal information, contact us immediately at careers@bctpartners.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. BCT PARTNERS IS AN EQUAL OPPORTUNITY EMPLOYER AND PROVIDES EQUAL OPPORTUNITY TO ALL PERSONS . No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes. BCT will recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, sex, military and/or veteran status, or disability in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. BCT Partners does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986. If you are interested in applying and require special assistance or accommodations due to a disability, please contact Human Resources at careers@bctpartners.com. Powered by JazzHR

Kaimetrix, L.L.C. is seeking qualified personnel to support a government client as a Desktop Support Analyst at Fort Detrick, MD. The Desktop Support Analyst must have the following: 3 years of experience and IAT-I Certification. Ability to independently configure and install desktop and laptop systems and install applications on systems. Assists with organizing, prioritizing, assisting, and giving directions to the help desk team in meeting the day to day support requirements. Maintains documentation for procedures and processes as well as maintenance logs and equipment databases. Reg systems and applications installed on desktop and laptop systems. Requirements: US Citizen 5+ Years of Desktop Support Desired experience in organizing, prioritizing, and assisting with daily technical support in organizations with different support requirements. CompTIA A+ or Security+ Certification Experience with Microsoft Windows 10, SCCM, Mac, PowerShell, ACAS/Tenable, ServiceNow, AV setup and maintenance. Kaimetrix, L.L.C. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Powered by JazzHR

About Security National Life Insurance Company Security National Life Insurance Company has been providing trusted and innovative insurance solutions for over 50 years. We specialize in helping families plan for the future with affordable final expense insurance, preneed funeral plans, and more. Our mission is to deliver peace of mind and financial security to individuals and families. Job Description As an Independent Life Insurance Agent with Security National Life, you’ll have the opportunity to build a rewarding career while making a meaningful impact in your community. This is a commission-based position designed for self-driven individuals who are passionate about helping others plan their futures. You’ll be able to enjoy the flexibility of working independently while having the backing of an established and reputable insurance company. Responsibilities Prospect, identify, and develop relationships with clients seeking life insurance or final expense coverage. Educate clients on Security National Life’s insurance products and solutions tailored to their needs. Help clients with policy applications, ensuring accuracy and compliance with company guidelines. Provide exceptional customer service to maintain long-term relationships with policyholders. Stay informed about industry trends, regulatory requirements, and product updates. Benefits of Partnering with Security National Life High Commission Rates : Competitive commission structure with potential for overrides and bonuses. Training & Support : Access to world-class training programs, mentorship, and ongoing support from company leaders. Flexible Schedule : Work at your own pace and on your own schedule. Marketing Tools : Receive marketing materials, online tools, and leads to help grow your business. Growth Potential : Build and scale your own agency, earning overrides from your team’s production. Technology Resources : Use our innovative tools and platforms for quoting, applications, and managing client information. What We’re Looking For Entrepreneurial Spirit : Self-motivated, ambitious, and goal-oriented individuals. Passion for Helping Others : A strong desire to assist families in planning for the future. Sales Experience : Previous sales or insurance experience is a plus but not required. Licensing : Active life insurance license or willingness to obtain one. Communication Skills : Strong interpersonal and relationship-building skills. Compensation This is a commission-based role with unlimited earning potential. Successful agents typically earn between $50,000 and $275,000+ annually , depending on performance and dedication. How to Apply Take the first step in building your career as an independent agent with Security National Life Insurance Company. Submit your application today. Apply Now Contact Us : For questions, email JAYCROCK63@GMAIL.COM or call 917-843-6335. Join a trusted company that empowers agents to succeed while helping families prepare for the future. Start your journey with Security National Life today! Powered by JazzHR

Customer Support Lead Location: San Francisco, CA (Hybrid – 3 days on-site, 2 remote) Employment Type: Full-time Reports To: Sr. Customer Success Manager About Radius Agent Radius Agent is a modern real estate platform transforming how agents, brokerages, and clients connect and succeed. With a tech-forward approach and a people-first culture, we empower real estate professionals with the tools, support, and community they need to grow their business. We’re scaling quickly and looking for team members who are driven, collaborative, and excited to bridge the gap between customer needs and innovative product solutions. Role Overview As our Customer Support Lead , you’ll build and oversee our customer support function from the ground up. This is both a strategic and hands-on role where you’ll lead a small team, manage workflows, and elevate the agent experience through thoughtful support and enablement. You’ll train and optimize our AI assistant (Mel), deliver live product demos, and ensure that customer feedback translates into actionable product improvements. The ideal candidate is relationship-driven, tech-forward, and passionate about helping customers succeed . You’ll thrive at the intersection of people and product — ensuring support is seamless while empowering our agents to fully leverage Radius Agent’s tools. Responsibilities Team Leadership & Support Management Lead, coach, and inspire the customer support team to consistently deliver high-quality service. Develop onboarding, training, and workflow materials to streamline support operations. Ensure response time and resolution targets are met across all channels. AI Training & Documentation Train and refine Mel, our internal AI assistant, to resolve tickets effectively. Maintain and expand internal and customer-facing knowledge base content. Product Demos & Enablement Conduct live product walkthroughs and demos for agents and internal teams. Partner with Sales and Customer Success to support agent adoption and enablement. Support Operations & Escalations Manage the support queue, triage incoming tickets, and handle escalations. Monitor patterns in inquiries and ensure consistent, high-quality support. Customer Insights & Product Collaboration Surface recurring product issues and trends to the Product team. Help prioritize product improvements based on customer impact. Qualifications 3+ years in technical support, customer success, or onboarding — ideally in SaaS or a tech-forward environment. Experience delivering live demos, onboarding sessions, or product walkthroughs. Strong communication and presentation skills with a customer-first mindset. Prior experience leading or mentoring a support team. Technically curious; quick to learn new platforms and explain them simply. Familiarity with tools like Intercom, Confluence, and HubSpot. Highly organized, responsive, and adaptable in a fast-paced environment. Preferred Qualifications Experience training or optimizing AI tools for support workflows. Background in real estate tech, agent platforms, or customer-facing SaaS. Confidence using tools like Notion, Loom, or Google Meet for training and education. Compensation & Benefits Salary Range: $85,000 – $95,000 (entry-level range for smaller markets) $100,000 – $115,000 (typical range) $120,000 – $125,000 (high-cost markets or advanced AI support expertise) Health, dental, and vision coverage with up to 85% employer contribution for employees and 50% for dependents PTO accrual system with generous paid time off Paid holidays, including floating holidays 401(k) with company match Equity options Hybrid schedule (3 days on-site in San Francisco) Career growth opportunities in a fast-scaling company Powered by JazzHR

Job Purpose: IT Systems Engineer Support will perform basic IT support functions including triage, initial response, and remediation of desktop hardware issues including desktop operating system and peripherals such as printers. Depending on the market served, this individual may provide support for multiple schools including phone support and remote access for locations outside the immediate geographic area. In markets with multiple locations this person must provide dependable transportation to travel from one location to another at a moment’s notice. The individual will interface with the National Support Center IT Helpdesk and may also serve as an IT focal point for support of ALS employees on travel. Primary Responsibilities: Supports the technology in the learning environment that is aligned with academic goals and educational objectives. Resolve common issues with workstations, printers, and other associated devices including repair of desktop computers, printers, etc. Works directly with contracted hardware maintenance firms to guide them to trouble spots, identify the problems, and to repair items under warranty. Frequently tours all classrooms and learning communities to insure that all workstations and peripherals are operational Log or respond to IT trouble tickets originated by staff, contracted monitoring vendors, and Support Center Helpdesk. Log and manage technology inventory and asset control. Provide updates to IT trouble tickets including documenting solution and providing explanation to end users. Provides positive support for all staff and students within the classroom in conjunction with overseeing and monitoring use of resources and equipment. Helps to support the technology in an effective classroom environment that encourages a positive, orderly and purposeful student learning atmosphere utilizing technology as a learning tool. Facilitates on-going refresh of software image and technology readiness in concert with IT Helpdesk and management. Utilizes remote support tools and processes to provide support to devices regardless of location. Provides support within the classroom by demonstrating adeptness, in working with PC hardware and performing problem solving techniques. Responds promptly to school staff members regarding technology support issues. Serves as a repair liaison by greeting and escorting on-site repair personnel, verifying repair activity, and closing out service requests. This may include PCs, printers, network switches, routers, servers, and other aspects of technology that require on-site repairs by vendors. Prepares equipment for shipping, receives new equipment, and assists with return of defective components. Performs all other support duties as deemed necessary, which are aligned in accordance with ALS policy and procedures that ensures technology support for educational and behavioral goals are achieved. Off hour support for critical outages Other duties as assigned Job Requirements and Prerequisites: Associate degree in Technology or related technology field or equivalent experience required. Prior experience with PC hardware and software, printers, Microsoft Windows Desktop Operating Systems, Microsoft Office suite, and/or other products. A+ certification or equivalent is required. Excellent written and oral communication skills and the ability to express themselves verbally in a clear and concise manner. Excellent organization and time management skills. The ability to manage task and issues at multiple locations including inventory and asset management. The ability to lift and carry equipment weighing up to 50 pounds. The ability to travel as needed is required. Good problem solving, customer service and telephone skills. Good interpersonal skills as well as the ability and willingness to follow instructions given by offsite Help Desk personnel are required. Previous experience and/or the ability to work with at-risk students are a plus Powered by JazzHR

About the Role: Covenant Case Management Services is seeking compassionate and dedicated Direct Care Support Professionals to provide care for an individual with intellectual disabilities in the Englehard area. You will play a crucial role in ensuring the individual's needs are met and providing a safe and supportive environment both in the home and the community. Responsibilities: Provide one-on-one support, assistance, and companionship. Assist with daily living activities, including personal care, meal preparation, and medication administration. Ensure the individual's safety and well-being in the home and community. Maintain a positive and supportive atmosphere. Follow agency policies and procedures. Qualifications: High school diploma or equivalent. Valid driver's license. Ability to pass a background check. Experience working with individuals with disabilities preferred but not required. Excellent communication and interpersonal skills. Compassionate and patient demeanor. Benefits: Competitive compensation Opportunities for professional growth and development Supportive work environment Work Schedule: Weekdays, Weekends as Needed; Contract 28 hours weekly of CLS, 25 hours monthly of Respite Equal Opportunity Employer: Covenant Case Management Services is an equal opportunity employer and values diversity. We are committed to providing a welcoming and inclusive environment for all employees. Powered by JazzHR

💙 Join Our Team at ExpertCare – Make a Real Difference! Are you ready to make a meaningful impact in someone’s life while building a rewarding career? At ExpertCare, we take pride in helping others succeed. We’re looking for compassionate, dependable, and motivated Caregivers to work 1:1 with our Recipients in their homes and out in the community. Our Caregivers play a vital role by providing support, encouragement, and assistance with daily living and skill-building activities. You’ll help individuals grow their independence and achieve personal goals both inside and outside their home environment. ExpertCare proudly serves children and adults with intellectual, developmental, and mental health challenges throughout Southeast Michigan . Both full-time and part-time positions are available! ✅ Requirements: Must be at least 18 years old Driver’s License and Car Insurance Able to pass a criminal background check and motor vehicle report Complete paid training before starting with your Recipient 🌟 Why You’ll Love Working With Us: Flexible schedules (after-school, weekends, and more!) No prior experience required – we provide full paid training Weekly pay 💵 Virtual interview process for your convenience Referral bonus opportunities Benefits available for qualifying employees Competitive pay 🏡 Job Duties: Provide one-on-one support in the home and community Assist with daily living needs: meals, chores, hygiene prompting, and more Encourage independence through fun, skill-building activities Monitor and support health, safety, and well-being Be a positive, reliable presence in someone’s life ✨ At ExpertCare, you’re not just taking a job—you’re joining a team that truly cares about making a difference in the lives of both our Recipients and Caregivers. 👉 Apply today and start building a career where compassion meets purpose! Powered by JazzHR

​ Stevenson School is a PK-12 co-educational, college-preparatory, boarding and day school with enrollment of 770 students on two campuses in beautiful Central Coast California . The Upper Division campus (Grades 9-12) is located in Pebble Beach. The Lower/Middle Campus (Grades PK-8) is in nearby Carmel-by-the-Sea. Stevenson is a mission driven school that aims to help students shape joyful lives while instilling a passion for learning and achievement to prepare them for success in school and beyond. The core values of the community are safety, trust, respect, belonging, and inclusion. In keeping with Stevenson’s core values, we seek candidates who demonstrate a commitment to equity and inclusion. Stevenson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, national origin, age, disability, marital status, sexual orientation, or any other characteristic protected by law. Candidates from underrepresented backgrounds are encouraged to apply. Stevenson School is seeking After School Program Support – PK - 8 to join our team with a mid-September start.  This is a part-time, non-exempt position. Regularly scheduled hours will be Monday through Thursday, 2:30 p.m. - 5:30 p.m and Friday 2:30 - 4:30 p.m. The pay range for this position is $18/hour - $22/hour, commensurate with experience.   Responsibilities Include: Help with playground safety Supervise free play or study hall Adhere to playground safety Support with carline duties after programming Lead a one hour workshop in one of the following categories: Sports and Physical Activities, Arts and Crafts, Music, Nature, Academic, Community and Charity Service, or Puzzles and Games Other duties as assigned  Required Qualifications: High school diploma, Bachelor’s degree preferred Prior experience working with this age group Ability to communicate effectively, both verbally and in writing Ability to understand and follow specific instructions and procedures, and follow and enforce safety codes, regulations, and procedures Strong interpersonal skills, flexibility, and customer service orientation Ability to complete routine paperwork Commitment to being part of a diverse, equitable and inclusive school community Interested candidates are invited to use the link provided to submit a resume to: Claudia Ruiz, Human Resources Associate Powered by JazzHR

▶︎ Job Details: • Job Title: IT Customer Support (Bilingual JP/EN) • Client: IT Company • Working Location: Manhattan, NY • Working Style: Hybrid or On-site • Employment Type: Full-time • Salary: $50,000 - $70,000 (DOE) • Working Hours: 9am-5pm (EST) Monday-Friday   • Language: Japanese and English (strong verbal and written skills required)   ▶︎ What will you do: • Respond to service-related customer inquiries or troubleshooting by phone and email   • Instruct network carriers to troubleshoot circuit outages and usability issues   • Communicate with application service providers/resellers to respond to customer inquiries   • Provide customers with remote instructions to isolate Internet connection issues   • Provide basic instructions to customers on using computer & network applications   • Escalate trouble tickets to engineering team when beyond 1st level support scope   • Manage ongoing service tickets and ensure expected service levels   • Send notices for planned or unexpected service outages to customers timely   ▶︎ Required Qualifications & Skills: • Business level speaking and writing skills in both Japanese and English   • Working knowledge of MS Word, Excel, Outlook, and Internet Explorer   • Willingness and ability to learn quickly   • Experience collaborating with a team in a business environment Powered by JazzHR

JOB ANNOUNCEMENT The Community Youth Center of San Francisco (CYC) provides the youth of our city a sense of belonging and vital tools and experiences to succeed in life. Our services include academic support and college counseling, job placement and employment training, substance use and violence prevention education, crisis intervention and mediation, leadership development, technology and computer training. Our mission is to encourage a diverse population of high- need young people to explore their full potential through academic, career, family, and community life.Title: Program Specialist (Student Support)Salary: $25.00- $28.00/hourReports to: Site CoordinatorStatus: 22.5 Hours/Week, Non-Exempt (Position Ends June 3, 2026) POSITION DESCRIPTION: Under the direction of the Site Coordinator, the Program Specialist is responsible for providing 1:1 social and emotional support as well as behavioral intervention and coaching to school age children during after school programs and/or summer. Responsibilities also include the coordination of support services and communication with school day and afterschool staff and families. DUTIES AND RESPONSIBILITIES Provide one-on-one social and emotional support as well as behavioral coaching using positive reinforcement strategies to a caseload of school age children. Develop individualized care plans and document student progress. Work with individual students or small groups of students to guide and facilitate independent study, enrichment skill building, and make-up school work as necessary. Collaborate and coordinate with school day teachers, counselors, and after school staff to identify students who need specialized support for program participation. Participate in Student Support/Coordinated Care Team, IEP, SAP, or SST meetings as necessary. Maintain the confidentiality of student information and share data around intervention progress. Establish and maintain a positive and safe learning environment for program participants including assisting with classroom and behavior management, resolving and mediating conflicts using restorative practices, handling emergencies and injuries, etc. Make contact with parents/caregivers in a professional and consistent manner to advise parents on youths'; progress and challenges. Assist with data entry, administering and collecting evaluation data as required by funders and for continuous program improvement. Participate in regular staff meetings and attend on-going training opportunities as needed. Maintain the cleanliness and organization of all shared program spaces. Complete other duties as assigned by the supervisor and management team. QUALIFICATIONS: Bachelor’s degree in relevant fields preferred but must have completed a minimum of 48 college units or passed an Instructional Aide Exam. 2 years of proven experience in youth development, early childhood education, or work with special needs children. Possess empathy, understanding of children’s developmental stages, and knowledge in utilizing positive behavior management strategies. Experience in classroom management, conflict mediation, and restorative practices is a plus. Experience working with diverse youth and families is a plus. Must possess good organization, patience, communication (both oral and written) and teamwork skills. Capacity to multitask, work independently, and make sound decisions are a must. Good technology skills (familiar with Google docs & sheets, MS Office, etc.) Ability to model to staff and participants: professionalism, personal responsibility, a strong work ethic and positive character. Bilingual in Spanish and Cantonese/Mandarin, is a plus. Able to lift or move at least 25lbs. CYC is an Equal Employment Opportunity employer and will not discriminate against any applicant or employee on the basis of race, age, religion, gender, marital status, national origin, citizenship, ancestry, physical or mental disability, veteran status, sexual orientation, or any other basis recognized by federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Powered by JazzHR

10447 – Desktop Support II Location – San Diego, CA - 5 days onsite PURPOSE This role provides the planning and delivery of customer support services, including installation, configuration, troubleshooting, and customer assistance for customer desktop computers, phones, laptops, email accounts, and video conferencing. ESSENTIAL FUNCTIONS Provides technical support for business applications using IT tools such as remote desktop, configuring automated systems to deploy software updates/installations, troubleshoot application connectivity issues, create and maintain technical documentation of desktop management, and create an agency standard PC image. Provides technical advice and guidance relative to problems involving user interface, hardware and supporting software. Troubleshoots and restores technical service and equipment troubles by analyzing, identifying, diagnosing faults and symptoms. Coordinates efforts with other IT teams to ensure all helpdesk/service requests are effectively resolved. # Performs other related duties as assigned. REQUIREMENTS Bachelor's Degree with major in Computer Science or equivalent work experience 3 +years of experience performing Tier 2 or higher (complex) issue resolution for incoming help requests from end users, including installing and upgrading software, installing hardware Knowledge of IT principles in the application of methods and practices for planning, implementation, and coordination to troubleshoot problems to ensure a high level of Microsoft, Oracle, and/or CompTIA Certifications desired Hourly Pay Rate - $26.49 - $37.88 Powered by JazzHR