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Patient Relations And Legal Coordinator - Roper St. Francis Healthcare-logo
Patient Relations And Legal Coordinator - Roper St. Francis Healthcare
Roper St. Francis Health CareCharleston, SC
Thank you for considering a career at Roper St. Francis Healthcare! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Location: Roper Medical Office Building- Charleston, SC Shift: Day shift 8:00am-5:00pm Job Summary: The Patient Relations & Legal Coordinator aids in complaints and grievances management as well as legal matters to include coordinating with outside attorneys and claim adjustors, providing support and data entry in litigation matters, respond to inquiries from RSFH staff and outside sources, maintaining legal files. This position will also review all emails, calls, social media messages and written complaints, record complaints/comments, coordinates with the appropriate department/leader for resolutions, receives & forwards compliments, issues acknowledgement letters, forwards grievance forms within the designated timeframe, assists with accreditation surveys and requests from accrediting and regulatory entities and compiles reporting on trends, frequency, and key areas of concern. Additionally, this position will follow up on all items until resolution. Minimum Qualifications: Education: Bachelor's degree required. Paralegal certificate preferred. Experience: Three years of work experience in healthcare or customer service field required. Demonstrated experience or training in Joint Commission complaints processes and CMS Conditions of Participation related to complaints and grievances preferred. Five years of experience in the legal field, customer service or healthcare preferred. Prior experience working with grievances and appeals strongly preferred. Knowledge of RSFH organizational structure strongly preferred. Knowledge/Skills: Must possess excellent computer skills, written, and verbal communication skills. Knowledge of legal procedures, skilled in interviewing techniques and legal research is required. Ability to differentiate several types of complaints/grievances and determine appropriate parties for handling. Excellent prioritization and organizational skills; effectively manage competing priorities and multiple deadlines. Must have excellent written and verbal communication skills, customer service skills, and ability to summarize and escalate customer complaints to appropriate manager. Ability to work independently and under pressure. Attention to detail and critical thinking skills. Excellent attendance history. Ability to establish and maintain rapport with patients and staff. Maintains confidentiality of sensitive information. Ability to organize and maintain accurate patient correspondence records and files, including electronic record keeping. Must meet required deadlines. Sound judgment and decision-making abilities. Proficient in Microsoft Word and Excel computer programs. Contacts: Contact with patients, former patients, billing department representative, and management daily. Referrals to other resources daily to include, but are not limited to nurse managers, administration, medical staff, nurse peer review, Quality Department, risk management Department, Patient Experience Department, and Human Resources. Contact with executive staff and system employees. Contact with corporate attorney's and outside counsel. Work Demands/Environment: Frequent sitting, stooping, bending. May require lifting or moving items up to 10 lbs. Constant use of finger/hand dexterity and eye-hand coordination. Constant talking or hearing. Ability to read, comprehend and enter data. Constant use of computer and viewing screens. Corrected hearing and vision to normal range. Job Summary: The Patient Relations & Legal Coordinator aids in complaints and grievances management as well as legal matters to include coordinating with outside attorneys and claim adjustors, providing support and data entry in litigation matters, respond to inquiries from RSFH staff and outside sources, maintaining legal files. This position will also review all emails, calls, social media messages and written complaints, record complaints/comments, coordinates with the appropriate department/leader for resolutions, receives & forwards compliments, issues acknowledgement letters, forwards grievance forms within the designated timeframe, assists with accreditation surveys and requests from accrediting and regulatory entities and compiles reporting on trends, frequency, and key areas of concern. Additionally, this position will follow up on all items until resolution. Roper St. Francis Healthcare is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more Benefits offerings vary according to employment status. Department: SS Quality- Experience of Care- Roper St Francis Healthcare It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com.

Posted 6 days ago

Manager, Major Account Sales, Healthcare & Education-logo
Manager, Major Account Sales, Healthcare & Education
BrotherTucson, AZ
The Company at a Glance Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey. BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brother's Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru. Why Work at Brother? Brother has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer centric, and socially responsible. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self-paced learning. The Manager, Major Account Sales, Healthcare & Education develops a sales strategy/business plan to expand Brother sales within the assigned territory and achieve sales quota with Healthcare and Education vertical end-user accounts in the U.S. The Manager opens net new accounts and continue to increase business with current customers through an executable sales strategy. Additionally, the role manages current accounts and engages with customers to foster strong relationships and add critical net new sales. WHAT YOU'LL DO Account Management: Identify top current end-users in territory; engage regularly with these customers to drive solid relationships, continue current customer sales, and add critical new net sales Participate in relevant market events, including but not limited to trade shows, technology seminars, and association meetings Collaborate with cross functional teams such as marketing, engineering, and business development to discuss Healthcare and Education vertical solutions and provide feedback on customer needs, workflows, and applications Coordinate team selling activities to ensure utilization of all available resources in prospecting/account management activities Manage all territory HC-EDU bids and RFPs that Brother participates in- both directly and via authorized resellers Stay current with and monitor all variants of contracts in the HC/ED space--- including state contracts, GOV-SLED buying groups, consortiums, and cooperative agreements Sales Strategy Development: Develop an ongoing sales & market business plan/strategy for the territory with objectives and measures to meet sales goals Identify key applications and solutions market for our printing, scanning, and labeling products in the territory Identify and capitalize on strategic partnerships, both internally and externally, communicating frequently so as to penetrate specific end-user customers through a variety of ways, including but not limited to training, inside sales strategy, new solutions, webinars, promotions, and key sales calls Execute strategic sales plan & review findings with management chain weekly Reporting & Administrative Requirements: Provide a monthly report on events of the month and keep all details updated in CRM system weekly Manage and keep an updated calendar at least 90 days in advance Review all vertical sales information from the CRM (Salesforce) detailing specific sales opportunities and all relevant activity Analyze and strategize on report findings with management chain, continually monitoring and adjusting sales strategy as needed ABOUT OUR IDEAL CANDIDATE Education Bachelor's Degree (or equivalent experience) in Business, Marketing, IT, or related field- Preferred Experience Minimum 7 years a combination of experience spanning the following areas:Experience in a Sales environment, managing accounts within a region Experience managing Medium-Large end-user accounts, preferably with specific knowledge on industry operations Licenses & Certifications HIPPA Privacy and Security Trained; Google for Education- Certified Education Level 1- Preferred Software/Technical Skills "Computer peripheral" area (e.g. Printer/Fax/MFC products & solutions) Automation products (e.g. Digital copiers network applications) Customer Relationship Management (CRM) (Salesforce preferred) Other Skills, Knowledge, & Abilities Demonstrated ability to collaborate effectively with internal/external teams, and maintain positive client relationships Excellent communication & presentation skills (verbal & written) Ability to diagnose customer issues & problem-solve for solutions Knowledge of existing contacts, Book of Business with Healthcare, and/or Education (K-12, Higher Education) end customers ADDITIONAL DETAILS FOR THIS ROLE The salary (or hiring) range for this position is $ 90,000 - $ 110,000 per year Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off. Details are available at https://mybenefits.nfp.com/Brother/2025/guidebook/ #LI-Remote WHAT WE OFFER OUR EMPLOYEES At Brother USA, we believe in investing in our employees and providing them with an environment that fosters growth, creativity, and a healthy work-life balance. Here are some of the benefits of working with us: Competitive Compensation: We offer a competitive salary and bonus program to reward your hard work and dedication Comprehensive Benefits: Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match Professional Development: We're committed to helping you grow in your career with opportunities for training and development Work-Life Balance: We support your well-being with flexible work arrangements and a focus on work-life balance Employee Engagement: Join a team that values your contributions and celebrates success together Learn more about our benefits: https://careers.brother-usa.com/benefits Learn more about life at Brother: https://careers.brother-usa.com/lifeatbrother Benefits We offer a comprehensive benefits package with diverse plan options to meet your family's needs, including health, vision, and dental insurance-all effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. To learn more, visit our benefits page: https://careers.brother-usa.com/benefits Our Mission, Vision, & Culture Our mission is to live our "at your side" promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed. To learn more about our culture drivers and company culture, visit: https://careers.brother-usa.com/ourculture About Where We Work Brother's corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet - equivalent to 26 football fields - and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always "at your side" for our customers. Links to Learn More To hear more about our business and culture, visit these helpful links: Brother's Product Categories: https://careers.brother-usa.com/our-products Diversity, Equity, and Inclusion (DEI) and Employee Resource Groups (ERGs): https://careers.brother-usa.com/employee-resource-groups-diversity Corporate Social Responsibility: https://careers.brother-usa.com/our-corporate-social-responsibility-sustainability Work-Life and Flexibility: https://careers.brother-usa.com/lifeatbrother Growth and Development: https://careers.brother-usa.com/career-development Follow us on LinkedIn: https://www.linkedin.com/company/brother-usa/ Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.

Posted 3 days ago

Pharmacy Strategy Advisor - Cigna Healthcare - Hybrid-logo
Pharmacy Strategy Advisor - Cigna Healthcare - Hybrid
CignaNew York, NY
The Cigna Healthcare Pharmacy Management team is seeking a Pharmacy Strategy Advisor who is strategic, has excellent communication skills, extremely organized, and handles ambiguity well. We are looking for the right candidate who can support the overall vision, goals, and objectives of the Cigna Healthcare integrated Pharmacy business. This position will require extensive coordination with cross-functional partners, The Pharmacy Strategy Advisor will be responsible for supporting the department in strategy development and delivery, product roadmap, portfolio funding prioritization, and special projects to support Cigna Pharmacy sales growth, client retention, and enterprise goals. Additionally, this role will be responsible for participating in innovation and ideation activity for new value creation, key initiative tracking and governance, and project management as needed. The position will report to the Director, Pharmacy Strategy within the Pharmacy Strategy team of Cigna Healthcare. A successful individual in this role will have a deep understanding of pharmacy benefits, clinical programs and customer experience as well as strong analytic, communication, and decision-making skills. The position works closely with cross-functional partners across the enterprise including matrix partners within Express Scripts, Evernorth, and Accredo in addition to the Enterprise Strategy team, Finance, Actuary, Sales, and Senior Leadership. Excellent organizational skills, attention to detail and the demonstrated ability to deliver quality, finished work is a must. Advanced experience with Excel, PowerPoint, and Word is essential and experience with Smartsheets or Wrike as a project management tool is necessary. ESSENTIAL FUNCTIONS Provide support across the Senior Leadership team on strategy development, activation and delivery Provide support and coordination on the Pharmacy component within the US Employer strategy memo Partner with cross functional teams and matrix partners on the product roadmap, portfolio funding, and special projects as defined Participate in new value creation activities such as innovation labs and ideation sessions Govern, track, and report out via appropriate communication channels on key initiative progress and action items Provides support for the development, enhancement, and evaluation of the Pharmacy Product portfolio. Other product management responsibilities as assigned QUALIFICATIONS Bachelor's degree required; MBA preferred. 5+ years' experience in insurance or healthcare industry with 3+ years' experience in pharmacy benefit. Excellent written and verbal communication skills, including demonstrated ability to quickly translate ideas and insights into presentation-ready documents Excellent meeting facilitation and organizational skills Strong strategic, financial, and analytical skills A self-starter with advanced problem-solving skills who has the initiative to work cross-functionally to resolve issues and generate results Demonstrated ability to think/act strategically and influence key leaders and matrix partners Ability to prioritize and balance workload accordingly, detail-oriented and proactive Excellent communication skills (verbal, written, and presentation), especially with the ability to work with executives, clients and broad teams; tailoring communication per audience Demonstrated ability to work with remote personnel to achieve agreed upon goals and objectives If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 100,400 - 167,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Posted 3 days ago

Business Architect - Cigna Healthcare- Hybrid-logo
Business Architect - Cigna Healthcare- Hybrid
CignaChattanooga, TN
Summary: The Business Architect Sr Advisor is responsible for identifying and presenting key business capabilities & impacts of new initiatives within the US Employer portfolio. This role requires a deep understanding of our business strategy, organizational hierarchy, technology landscape and business processes to do impact analysis, support estimation processes and support business operational readiness, process engineering and testing. Role: The Business Architecture Sr Advisor supports the Business Architecture practice for US Employer. This includes driving strategic engagements with business and technology leaders, partnering with business processes, product and solution teams, and supporting in the use of business architecture best in class frameworks and guidance. This role will maintain strong connectivity across the US Employer team, with matrixed partners across the Enterprise to ensure the initiative architecture is positioned to achieve interim and long-term success through the support of scope and impact assessment and solutioning for that strategic priority. This role requires high levels of influence across business and technology enterprise organizations, extensive business knowledge and innovative problem-solving skills. This role is expected to serve as a trusted partner and advisor at all levels within the company. Responsibilities: Collaborate with stakeholders to understand business strategy and objectives Drive progress towards strategic business goals of the organization through new program initiatives and foundational enhancements Develop and maintain end-to-end business architecture artifacts, such as conceptual diagrams, heat maps, roadmaps. Work closely with Enterprise Architecture and Technology leadership to ensure technology solutions meet and align with business needs Ensure alignment between business architecture and delivery teams like business process engineering, operational readiness and business acceptance testing Deliver on impact assessments to enable business architecture for existing/new capabilities and decomposes new business initiatives Ensures clarity of what is needed to achieve strategic goals and priorities and is responsible for assessing and identifying needs leveraging opportunities across Enterprise, including Evernorth to enable decisions and recommendations Communicate the "big picture" to Business stakeholders to achieve alignment on target states and roadmap Drive continuous improvement and communicate periodic refreshes and governance of Business Architecture frameworks and best practices - partnering with stakeholders to address gaps and develop new models/approaches as necessary Support stakeholder experience journey mapping when needed Provides leadership & guidance to make recommendations and collaborate with business to meet business needs Supports development of new and innovative business capabilities Leads business architecture ensuring alignment with Technology Solution Architecture to close operational gaps upfront in the initiative delivery lifecycle that arise during/post implementation Qualifications: 10+ years of healthcare experience on large cross functional initiatives Experienced leader - Ability to lead, communicate, manage and influence cross functional teams Proven experience in architecture, building visual diagrams and maps Strong interpersonal, written and verbal communication skills Excellent ability to research, analyze and solve problems Process-oriented with quality mindset, strong organization and planning skills Demonstrated ability to drive results required Customer-orientation and customer insight/experience skills Ability to interpret and synthesize data, insights Ability to leverage enterprise and industry insights to provide innovative solutions Ability to quickly create and implement contingency plans and solutions for problems that arise Ability to interact effectively with all levels of the organization Strong collaboration & relationship building skills If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 109,000 - 181,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Posted 3 weeks ago

Healthcare Rel Mgr III-logo
Healthcare Rel Mgr III
Old National BankEvansville, IN
Overview Old National Bank has been serving clients and communities since 1834. With approximately $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $77,900 - $199,000 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Relationship Manager roles may vary between RM II, RM III, RM IV, RM Senior - this position may be filled at a different level depending on the candidate's qualifications and relevant experience. Factors may include but are not limited to: Depth and breadth of prior and/or related commercial lending, business development, commercial credit and portfolio management in Healthcare Banking or similar Commercial market experience Number of consistent years with success and track record as a Healthcare Relationship Manager (or similar role) at the Bank or at another financial institution Demonstrated and proven ability to work through complex credits and/or other unique situations Well connected, known in market/region/industry, and influential in acquiring, deepening, and maintaining profitable client relationships through sales, prospecting and enhancing existing relationships Prior experience formally or informally coaching and mentoring peers while utilizing leadership skills Agile and prior proficiency to adapt if/when changes in sales practices and broader market and industry conditions are needed We are currently seeking a Healthcare Relationship Manager that will be responsible for generating new loan and deposit business, according to assigned sales goals, by initiating and developing relationships with Healthcare industries, owners/operators, developers, and centers of influence. The Healthcare Relationship Manager maintains acceptable credit quality and appropriate loan pricing. Individual portfolio management, credit underwriting acumen, and client relationship expansion, including partner referrals, are critical for success in this position. Key Accountabilities Achieve Sales Targets Prospects Healthcare businesses with annual sales greater than $10 million for new loan and deposit opportunities. Manages a portfolio of Specialty Banking Healthcare clients, serving as a key ongoing relationship contact for those clients. Works to achieve assigned personal sales goals through proactive activities and behaviors that lead to results. Aligns client and bank objectives and orchestrates organizational resources and referral partners to build collaborative, client-focused relationships. Uses a consultative selling approach to understand client needs and opportunities, including conducting pre-call planning, establishing rapport, interviewing for needs and opportunities, explaining features and benefits, overcoming objections and closing the sale. Leverages centers of influence to build a network and create a pipeline of business. Loan Originations Ensures loan requests meet the requisite level as set forth under current loan standards by evaluating loan requests for proper purpose, structure and pricing. Interacts with portfolio clients to obtain required credit information for loan renewals, modifications, and/or new credit facilities. Structures loan terms with input from assigned relationship manager; ensures loan structures adhere to credit policies and operating guidelines required by the Bank and Healthcare team. Interacts with Underwriters and Credit Officers to obtain prescreen and final credit approval. Works with clients, outside counsel, and internal loan processing teams to document and close loan transactions for portfolio clients. Seeks guidance and insight from other lenders and Executives to deliver the best possible loan terms for the bank and client. Portfolio Management Manages a portfolio of customers satisfactorily, ensuring the relationships are maintained in a professional manner and monitoring of the portfolio meets current loan standards. Strives to meet or exceed average portfolio target by strengthening existing client relationships and fostering new relationships. Manages delinquencies and portfolio to ensure that classified credits are recognized timely and referred promptly to Special Assets. Key Competencies for Position Strategy in Action- Build your strategic mindset capability. Breaks down larger goals into smaller achievable goals and communicates how they are contributing to the broader goal. Actively seeks to understand factors and trends that may influence role. Anticipates risk and develop contingency plans to manage risks. Identifies opportunities for improvement and seeks insights from other sources to generate potential solutions. Aligns activities to meet individual, team and organizational goals. Compelling Communication- Openly and effectively communicates with others. Effectively and transparently shares information and ideas with others. Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain. Unites others towards common goal. Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction. Makes Decisions & Solves Problems- Seeks deeper understanding and takes action. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!

Posted 2 weeks ago

Healthcare Economic Data Strategist-logo
Healthcare Economic Data Strategist
MedicaMadison, WI
We are seeking a dynamic and experienced Healthcare Strategist to join Medica's healthcare economics team. This role is pivotal in developing and implementing data strategies that drive key business decisions within our organization. The ideal candidate will leverage data from various sources to enhance the use of healthcare data, industry standards, benchmarks to inform key stakeholders and partners to support key business decisions focused on cost optimization, ultimately improving financial performance and patient outcomes. The strategist will also focus on industry trends in pharmacy and medical services, incorporating benchmarking practices to ensure competitive positioning. Responsibilities: Data Analysis and Insight Analyze complex healthcare data to identify trends, patterns, and key performance indicators (KPIs) related to utilization, cost, quality, and member health status. Monitor and evaluate industry trends in pharmacy and medical services, including drug pricing, formulary management, and adherence strategies. Develop data-driven insights to recommend strategic decisions regarding network development, product design, and risk adjustment strategies. Benchmarking and Performance Metrics Conduct regular assessments of industry trends in pharmacy and medical services, (e.g., regulatory changes, payer strategies, and emerging therapies). Benchmark organizational performance against industry standards and best practices to identify opportunities for improvement and innovation. Conduct comparative analyses of Medica's performance against competitors and industry standards, providing insights on core performance KPI's (e.g. cost, rates, utilization, quality, utilization, NPS, and others) Business Impact and Reporting Create customized reports and dashboards to visualize key metrics, including benchmarking data against industry standards, and communicate actionable insights to stakeholders at various organizational levels. Collaborate with business teams to translate data insights into actionable strategies that improve patient care and enhance financial performance. Reporting and Technology Stay updated on emerging data technologies and analytics tools to enhance analytical capabilities. Evaluate and implement new data sources and platforms to support strategic initiatives, particularly in pharmacy and medical benchmarking. Present complex analytical concepts and results to both technical and non-technical audiences, ensuring clarity and actionable insights. Collaboration and Partnerships Manage the lifecycle of data strategy and benchmarking projects and initiatives, including requirements gathering, scoping, resource planning and delivery. Collaborate with the key stakeholders to define benchmarking projects and initiatives, deliverables, timing and identify opportunity to include in normal business cycles. Partner and represent Medica with key vendors on analytical benchmarking initiatives and projects. Continuous Improvement Stay abreast of healthcare trends, best practices and regulatory changes affecting benchmarking and healthcare analytics. Identify opportunities for process enhancements and promote data-driven culture within the organization. Population Health Management Identify high-risk patient populations through data analysis and partner internally to develop targeted interventions to improve health outcomes. Monitor and evaluate the effectiveness of population health management programs using data analytics. Business Acumen Develop, document, and maintain operating playbooks, workflows, and standard operating procedures for analytics processes, ensuring consistent and well documented methodologies. Ensure compliance with all applicable laws and regulations in analytics practices. Perform other duties as assigned. Qualifications: Bachelor's degree in Data Science, Healthcare Analytics, Healthcare Economics or equivalent experience in related field, Masters preferred 7 years of work experience beyond degree in healthcare analytics or data driven roles within the healthcare or insurance industries with a focus on leveraging benchmarking tools and methodologies. Highly advanced working knowledge and skill of professional field with ability to provide direction on very complex projects Strong proficiently in data analysis tools (e.g., SQL, Python, R, Excel) and visualization techniques/software (e.g. Power BI, Tableau) Proven experience in developing and implementing data standards and best practices within an analytical environment. Proficiency in Microsoft Office applications including Word, PowerPoint, Excel, and Access. Demonstrated ability to design, evaluate, and interpret complex data sets, with strong analytical and problem-solving skills. Excellent written and verbal communication skills, capable of conveying complex information clearly and concisely to diverse audiences. Experience working both independently and collaboratively in cross functional teams, engaging with individuals from diverse professional backgrounds. This position is a hub-based role which requires onsite presence. To be eligible for consideration, candidates must reside within a commuting distance to one of the following office locations: Minnetonka, MN, Madison, WI, or Omaha, NE. Onsite frequency is determined by business need as decided by leadership and may be up to 2-3 days a week. The full salary range for this position is $100,200 - $171,700. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Posted 2 weeks ago

Sr. Solution Consultant - Pharma/Healthcare (Indiana Based)-logo
Sr. Solution Consultant - Pharma/Healthcare (Indiana Based)
Id.MeIndiana, PA
Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . Senior Solution Consultant - Healthcare (Indiana-based) ID.me simplifies how individuals prove and share their identities online. The ID.me secure digital identity network has over 100 million members, with over 70,000 individuals joining daily. It also partners with over 30 states, multiple federal agencies, and over 500 name-brand retailers. We are just getting started. The Solution Consulting team brings ID.me to life. We understand our customers' unique challenges and how our amazing technology can address them. We sell our vision by delivering compelling demos and presentations. We help our customers configure ID.me and support their launch on our identity network. We are a key part of a dynamic sales team. We are looking for a Senior Solution Consultant to support our largest pharma customers. You will be responsible for identifying new opportunities, developing creative solutions, and supporting our customers post-go-live. You will leverage your experience working with Healthcare C-suite buyers to become a trusted advisor to our key stakeholders and uphold ID.me as a key technology partner. Candidates must have recent experience doing software Solution Engineering work with Identity and Access Management technology and customers. Candidates must be located in Indiana to be considered and willing to travel on-site at our customers on an as-needed basis. Responsibilities: Leverage technical expertise with APIs, federated protocols, and state agency customer environments to drive sales strategy and success Diagnose and document customer technical and business requirements Design and configure solutions that address customers' unique needs and offer the most value from ID.me's products Develop and configure demos that position differentiated solutions Quantify the business and technical value of ID.me in solving customer problems Execute Proofs of Concept with complex use cases and integrations Write accurate and compelling RFP content that position a unique ID.me solution Craft reusable technical content such as whitepapers, playbooks, and how-tos Develop and maintain relationships with the technical representative(s) at the customer Mentor teammates and share technical expertise and industry knowledge Distill, prioritize, and communicate product feedback to internal teams Present at marketing events, trade shows, and user conferences Key Skills Needed to Succeed Day 1 in this Role: Hands-on experience with: OAuth, OIDC, and SAML REST and GraphQL APIs Enterprise and consumer IAM platforms The ability to address gaps in authentication and access within a customer's workflow. A desire to deliver results through solutions, and not just identify problems. Ideal Qualifications The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all, of the qualifications. At least 5 years of solution consulting experience directly supporting an Account Executive as a team/partner, particularly with pre and post-sales engineering At least 2 years of experience working in a technical, product management, or sales capacity for healthcare enterprises Extremely efficient, detail-oriented and executive-ready communication skills Background with Identity and Access Management concepts and platforms Experience with standard network security protocols (OAuth 2.0, SAML 2.0, OIDC) Hands-on experience with web development (JavaScript, HTML, frontend frameworks) Exceptional speaking, writing, and presentation skills to all audiences Boundless energy. Inspirational passion. Customer Service. Sense of ownership. Willingness to travel as needed Bachelor's degree in Engineering, Computer Science, MIS or similar preferred Pay ranges reflect OTE. Compensation packages are a 70/30 split between base/commission, with commissions paid quarterly. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Pay Range $200,000-$265,000 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Posted 30+ days ago

Unit Manager, RN - NHC Healthcare Charleston-logo
Unit Manager, RN - NHC Healthcare Charleston
National Healthcare CorporationCharleston, SC
nhccare.com/locations/charleston/ EOE

Posted 30+ days ago

Sr. Government Healthcare Financial Consultant-logo
Sr. Government Healthcare Financial Consultant
Marsh & McLennan Companies, Inc.Phoenix, AZ
We are seeking a talented individual to join our Government Healthcare Consulting team (GHSC) at Mercer. This role will be based in Phoenix, Atlanta or Minneapolis. This is a hybrid role that has a requirement of working at least three days a week in the office. The Sr. Government Healthcare Financial Consultant partners with state governments to examine financial reports in order to understand emerging Medicaid health care experience as well as the financial performance of managed care organization and interacts with credentialed actuaries and financial executives to ensure Medicaid dollars are being utilized efficiently. We specialize in assisting government-sponsored programs in becoming more efficient purchasers of health services. We bring the best critical thinkers forward in helping our clients address their issues. We will count on you to: Work with client and team project managers to clearly define the scope, timelines and deliverable(s) of the project; ensure development and proposes essential project documents, including the budget and work plans Ensure regular communication with client to review project status and expectations; provide expertise and insight to the client and team to solve potential problems within the project; manage scope of project, budget and timelines What you need to have: BA/BS degree 5+ years of healthcare financial analysis experience, including financial modeling, or rate setting Ability to lead large teams, projects, and initiatives in a dynamic environment Advanced MS Office skills What makes you stand out? Medicaid program experience is strongly preferred Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. The applicable base salary range for this role is $88,000 to $176,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Posted 1 week ago

Consulting Sr. Director - Healthcare, Revenue Cycle-logo
Consulting Sr. Director - Healthcare, Revenue Cycle
Huron Consulting GroupChicago, IL
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. At Huron, a Senior Director leads with expertise and collaboration, partnering with Huron and client leaders to create sustainable solutions that drive meaningful results. As a Senior Director with our Healthcare team, you will lead complex performance improvement engagements, creating high-performing environments and ensuring successful client outcomes. You'll manage engagement-wide economics, apply critical thinking to quantify benefits, and develop solutions for performance improvement initiatives. Your role will foster a supportive, inclusive environment, empowering team members and creating a workplace where diverse perspectives are valued. You will build strong executive-level relationships, lead change processes, and identify new business opportunities, leveraging Huron's capabilities to meet client objectives. This allows you to make an impact and provides career opportunities both within and beyond your areas of expertise. If you're passionate about driving impactful solutions and believe in the power of collaboration, Huron offers a rewarding path forward. As the Healthcare Consulting Senior Director in Revenue Cycle, you will: Ensure the smooth functioning of revenue cycle processes, including patient access, coding, charge capture, revenue integrity, and denial management. Monitor and improve financial metrics such as reducing accounts receivable (A/R) days, increasing cash flow, and minimizing bad deb Lead complex performance improvement engagements, creating collaborative, high-performing environments and ensuring successful client outcomes. Manage engagement-wide economics, including budgets, revenue forecasting, margins, invoicing, and billing. Apply analytical and critical thinking skills to quantify benefits, identify risks, and develop solutions for performance improvement initiatives. Communicate effectively to understand client challenges, create customized solutions, and manage client expectations, delivering impactful presentations and proposals. Build strong executive-level relationships, lead change processes, and identify new business opportunities, leveraging Huron's capabilities to meet client objectives. Bachelor's degree required 10+ years of consulting and/or performance improvement healthcare experience in Demonstrated experience in leading and executing revenue cycle improvement projects, including patient access optimization, billing, coding, collections, and financial reporting. Strong understanding of strategies and methodologies for enhancing revenue cycle operations, such as process redesign, technology enhancement, workflow automation, and performance management. Willingness and ability to travel every week up to 80% (Monday-Thursday with occasional onsite Fridays) and work extended hours as needed Direct Supervisory experiences of both individuals and large, complex teams Proficiency in Microsoft Office (Word, PowerPoint, Excel) US Work Authorization required Position Level Senior Director Country United States of America

Posted 30+ days ago

Investment Banking Associate | Healthcare Services-logo
Investment Banking Associate | Healthcare Services
Houlihan LokeyChicago, IL
Business Unit: Corporate Finance Industry: Healthcare Overview Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm's commitment to client success across its advisory services. The firm is the No. 1 investment bank for all global M&A transactions for the past two years, the No. 1 M&A advisor for the past 10 years in the U.S., the No. 1 global restructuring advisor for the past 11 years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by LSEG. Corporate Finance Houlihan Lokey has extensive expertise in mergers, acquisitions, divestitures, activist shareholder and takeover defense, and other related advisory services for a broad range of U.S. and international clients. Our experience in M&A has earned us consistent recognition throughout the industry. In 2024, we were ranked the No. 1 M&A advisor for all U.S. transactions. Healthcare The Healthcare Group is seeking to complement its team of professionals with an experienced, motivated Associate who will be immediately additive to the group. The composition of transaction work will be approximately 90% sell-side M&A, and 10% debt and equity financing. Associates are primarily responsible for the creation and oversight of financial models, marketing collateral, and client presentations, in addition to performing research and various analyses in support of new business generation and the execution of M&A transactions. Associates are afforded meaningful responsibility and are generally members of four-person deal teams comprising a Managing Director, Vice President, Associate, and Financial Analyst. As part of our team, you will: Prepare, analyze, and explain historical and projected financial information Coordinate and perform business due diligence and execute M&A transactions Prepare marketing materials, confidential information presentations, management presentations, and other presentations as needed Perform valuation and ad hoc financial analyses Assist in the marketing and execution of existing engagements Build relationships and maintain direct contact with clients, prospective clients, and professional advisors Communicate effectively with all members of the team, including the supervision and mentoring of junior staff members The environment at Houlihan Lokey is both collegial and entrepreneurial. Teamwork is essential to the firm's success. At the same time, creativity and new ideas are encouraged. Associates are given substantial responsibility and are encouraged to help us grow our business. Basic Qualifications 3+ years of Investment Banking experience Advanced knowledge of accounting and finance Undergraduate degree Strong analytical/technical and qualitative abilities Preferred Qualifications Excellent verbal and written communication skills Strong financial and computer skills (Excel, Word and PowerPoint) Excellent public speaking and presentation skills Ability to work in a fast-paced environment, managing multiple project deliverables simultaneously Extensive operational financial modeling and valuation experience Hands-on M&A experience Transaction experience in Healthcare is a plus Compensation and Benefits Houlihan Lokey is committed to providing its employees with an exciting career opportunity and competitive total compensation package, which may include other components such as discretionary incentive compensation. The firm's good faith and reasonable estimate of the possible salary range for this role at the time of posting is: $175,000.00-$225,000.00 Actual salary at the time of hire may vary and may be above or below the range based on various factors, including, but not limited to, the candidate's relevant qualifications, skills, and experience and the location where this position may be filled. Houlihan Lokey provides a competitive benefits package. Our current benefits offerings can be found here: 2025 Benefits We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law. #LI-115314

Posted 1 week ago

Proposal Manager, Healthcare-logo
Proposal Manager, Healthcare
DLR GroupCleveland, OH
DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you're in the right place. We have an opening for a Proposal Manager, Campus. We operate within a hybrid work model, supporting flexibility between office time and work from home. Considering this model, this role could be based in the following cities: Cleveland Chicago Denver Minneapolis Omaha Orlando Overland Park Phoenix Riverside About Marketing Sector at DLR Group At DLR Group, the Marketing team provides strategic support in pursuit of new opportunities and the development of marketing materials. By leveraging a deep understanding of market trends and client needs, the team highlights the firm's expertise and resonate with prospective clients. Position Summary The Proposal Manager leads the pursuit process and production of on-time, brand standard-compliant deliverables (statement of qualification, request for proposal response, and interviews) from RFP receipt to interview completion for the firm. The Proposal Manager will lead and produce their own pursuits while delegating and coordinating the production of specific supporting content. At the center of DLR Group's Healthcare practice is an individual - be it a patient, care giver, instructor, or student. Our design extends beyond the building to consider the emotional, mental, and social well-being of its inhabitants. DLR Group designers are conscious that there are practical and aesthetic issues that must be mediated in healthcare facility planning and design. We leverage our experience and knowledge to deliver evidence-based solutions that support the unique needs of our clients, all the while rooting our practice in one core idea: empathy. What you will do: Manage multiple concurrent pursuits to on-time, compliant delivery with little oversight. Inspire a multi-disciplinary pursuit team (designers, project managers, client leaders, and creative services) to leverage business development intelligence, develop a persuasive win theme, and deliver content in support of the client's needs. Synthesize complex information streams into compelling written responses to client needs and RFP requirements; edit written content from the pursuit team (designers, client leader, etc.) to match brand voice and professional style. Coach project team on presentation best practices to support win in an interview setting. Support DLR Group's shortlist and win rate goals, with a strong conversion strategy and execution. Support DLR Group's ROI goals and BD framework by identifying Random Acts of Marketing (RAM) and adhering to strong process management. Record discovered project and people information in the firm's database (Vantagepoint) to ensure institutional knowledge. Develop and leverage your knowledge base - including industry research, business development intelligence, firm capabilities, and market sector expertise - to inform win strategies, add value, and increase the likelihood of winning. Champion DLR Group as a best-in-class brand by completing comprehensive quality control checks on materials. Collaborate with a) Pursuit teams to produce and maintain an up-to-date library of on-brand pursuit materials including resumes, project plates, and boilerplate information to facilitate effective and efficient workflows across the team; this includes proactive content capture following submittal. b) Graphic design teams on key pursuits to develop custom, on-brand visual assets that support defined win themes Required Qualifications: Bachelor's Degree in Marketing, Communications, English, or related field. 5+ years of experience creating, writing, and editing proposals in a professional services environment, preferably the AEC industry. Proficiency in Adobe Creative Suite, especially InDesign; proficiency in Microsoft Suite, including PowerPoint and Teams; familiarity with information gathering from a database, Deltek Vantagepoint (preferred) Eligibility to work in the United States without needing a work visa or residency sponsorship. Preferred Experience And Skills: Experience leading a pursuit process to win work with / familiarity with the needs of and relevant messaging for private clients including Fortune 500 companies, major hotel brands/flags, and commercial real estate developers. Experience leading successful SF330s and RFQ/P responses for government and public entities. Demonstrate a sense of urgency to manage and prioritize multiple concurrent deadlines. Attention to detail and an ability to craft deliverables that comply with RFP requirements while creatively expressing the DLR Group brand and differentiators. Critical thinker who can quickly evaluate needs and recommend responsive solutions. Strong project and people management skills -the ability to quickly build consensus, and positively 'manage up' to get senior-level individuals to support established processes with input and insight in a timely manner. DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects. We are 100% employee-owned: every employee is literally invested in our clients' success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment. Through our values - commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork - we elevate the human experience through design, together. DLR Group follows a four-day in-office work model, with employees having the flexibility to work somewhere other than the office on Fridays. We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.

Posted 5 days ago

Air Logistics Healthcare Customer Care Specialist-logo
Air Logistics Healthcare Customer Care Specialist
Kuehne & Nagel Logistics, Inc.Chicago, IL
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Chicago site is looking for a new Air Logistics Healthcare Customer Care Specialist to join our Air Logistics team. Your Role The Employee who holds this position is responsible for the implementation, support & monitoring of KN Air freight within their sphere of responsibility and coordination of all aspects of export shipments / handling, including but not limited to the following key interfaces and job requirements Your Responsibilities Impeccable customer service Responsible for the implementation, support & monitoring of KN Air Shipments Coordination of all aspects of the pick-up (including, but not limited to, billing, rate quotation, approval of vendor invoices, etc.) Ensure the Scheduling Pickup and Deliveries are executed. Responsible for rating shipments/handling/storage correctly per the SOP Mandatory daily correspondence with overseas offices as necessary Ensure the necessary handling procedures (both physical and written) are followed accordingly, when applicable, documented in client-level Quality Agreements, Service Level Agreements, and SOPs Understand and adhere to local, State, and Federal regulations inclusive, but not limited, to OSHA, DOT, EPA, and other government agencies. Certification is required to handle any hazardous material(s). Keep up to date with KN global and country specific GXP standards and requirements. Implement/maintain safety, security, quality, housekeeping and sanitation programs, as applicable. Work closely with other departments to deliver high level of service to healthcare customers. Perform other detailed (job specific) duties as assigned. Your Skills and Experiences In depth knowledge of operational procedures Ability to work with client-level SOPs. Ability to be profit conscious. Ability to work with demanding deadlines. Excellent communication skills, both verbal and written Ability to work independently as well as part of a team. Solid knowledge of domestic and international geography including countries, major cities Ability to establish priorities and accomplish multiple tasks, must be organized. Must be detail oriented, thorough, and accurate. Strong PC skills Proven analytical and efficient problem-solving skills, elevating potential situations to the next level of supervision when required. Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter. Fluent in English Good Reasons to Join There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-[recruiter's job code]

Posted 30+ days ago

Manager, Global Medical And Healthcare Claims-logo
Manager, Global Medical And Healthcare Claims
Markel CorporationSummit, NJ
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for managing a team of Senior Claims Examiners to Claims Examiners I, II and Associate Clams Examiners, handling a wide variety of low to moderately high exposure bodily injury, primary and excess healthcare/medical malpractice claims. This position will report to the Director of Healthcare Claims and be responsible for conveying the organization's objectives and priorities to staff and measure progress towards stated goals. Responsibilities Confirms coverage of claims by reviewing policies and documents submitted in support of claims Direct and monitor assignments of new loss activity for healthcare bodily injury claims Review and approve correspondence and reports including coverage position letters and Large Loss Reports Review and approve reserves and settlements in excess of the authority of the handling specialist Make recommendations concerning reserve changes to Director or Senior Management Participate in review and discussion of large loss activity in the HPL book with interested stakeholders (Underwriting, Actuarial, Executive Management) Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives Assess and evaluate individual specialist and team performance, provide feedback and develop training needs Prepare and distribute reports by collecting and summarizing information Assist in preparation of budgets, evaluation of expenses and assess resource needs Foster and encourage strong relationships with internal stakeholders (Underwriting, Actuarial) Promote and enhance strong relationships with customers and channel partners Participate in special projects as requested Travel to other claim offices, mediations, trials, and conferences as required Education Bachelor's degree or equivalent work experience JD, RN, other advanced degree, or focused technical degree a plus Certification Must have or be eligible to receive claims adjuster license Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or I-Lead or other Management Training Qualifications Minimum of 10 years of claims handling experience or equivalent combination of education and experience Successful completion of 5 years as a Senior Claims Specialist or Executive Claims Specialist a plus Excellent written and oral communication skills Strong analytical and problem solving skills Strong organization and time management skills Ability to deliver outstanding customer service Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word) Ability to work in a team environment Strong desire for continuous improvement Markel offers hybrid working schedules of 3 days in the office and 2 days remote. US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Pay information: The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $90,500 to $150,900 with a 25% bonus potential. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com. No agencies please.

Posted 3 weeks ago

Healthcare IT Services Sales Executive IV - Boston OR NYC-logo
Healthcare IT Services Sales Executive IV - Boston OR NYC
RackspaceNy, NY
Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives. Career Level Summary Requires specialized depth and/or breadth of expertise in own job discipline or field Leads others to solve complex problems Works independently, with guidance in only the most complex situations May provide functional leadership to teams or projects Critical Competencies Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Key Responsibilities Other Incidental tasks related to the job, as necessary. Guides customer satisfaction, account retention and growth by collaborating with customers and internal teams. Develops strong relationships with executives and influencers to expand and implement effective, enterprise-wide strategies. Owns forecasting and account planning on a monthly/quarterly/annual basis. Leads a defined sales process for all Rackspace solutions. Cultivates new business opportunities for new and/or existing accounts. Meets with qualified leads to better understand customer needs and provide proposals. Leads efforts to create proposal for solution to prove value add. Leads the negotiation, closure, and documentation of customer renewals for customers. Works with Customer Success Manager to invest in higher service levels for a customer with low MRR but high wallet and to identify and pursue opportunities for upgrades, cross-selling, and upselling. Creates advocates out of customers by delivering fanatical customer experience and leverages customer advocates to drive additional sales. Utilizes and updates CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals. Knowledge Advanced knowledgeable in professional sales training and sales process Advanced understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline Advanced knowledge of Rackspace product portfolio, strategy, competitors, and customers Skills Analytical Skills Buying Process Skills Client/Customer Service Data-driven Decision Making Leadership Negotiation Skills New Account Acquisition Skills People Management Public Speaking Presentation Building Quality Assurance Sales Lead Generation Skills Sales Management Sales Operations Management Education High School Diploma or regional equivalent required Bachelor's Degree required, preferably in field related to role. At the manager's discretion, additional relevant experience may substitute degree requirement Experience 8 - 11 years of experience in the field of role required Travel Domestic/international travel required, greater than 50% Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Are you a Racker? Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating. They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do. Rackers are inherently wired to solve problems and share ideas in small, nimble teams. As experts in what they do, Rackers are serious about delivering a Fanatical Experience to our customers. Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family! Why work at Rackspace Technology? Find your fanatical. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions. Come as you are. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace's participation in the annual Texas Conference for Women. Satisfy your curiosity. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University, provides training and development to Rackers - from Microsoft certifications to effective leadership training - our goal is to help you grow. Make a difference. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others. Live life completely. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers. #LI-Remote #LI-CM1 The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. The anticipated starting pay range for Colorado is: 117,900 - 207,350 The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: 125,000 - 219,890 The anticipated starting pay range for California, New York City and Washington is: 137,500 - 241,780 Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.

Posted 2 weeks ago

Cook-Healthcare-logo
Cook-Healthcare
NexdineSaginaw, MI
Who We Are: NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com. Job Details Position: Cook City/State: Saginaw, MI Shift/Schedule: Full time Pay Rate: $14.00-$17.39 Job Summary: The Cook reports to the Chef or Chef Manager. The Cook is responsible for preparing and serving breakfast, lunch and/or catered events. The Cook may be required to operate equipment, including but not limited to an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer, and chef's knives. the Cook needs to exhibit great customer service in all aspects of this job. Cook Essential Functions and Key Tasks: Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices. Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, roasters and other equipment. Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, rotating stock and following food company labeling & dating procedures. Monitor, cook and prepare foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or utilization of food thermometers. Responsible for preparation of stations, as directed, according to company guidelines. Bake, roast, broil, and steam meats, fish, vegetables, and other foods. Season, weigh, measure, and mix ingredients according to recipes with guidance from supervisor, using various kitchen utensils and equipment. Wash, peel, cut, and seed fruits and vegetables to prepare for consumption. Carve, trim and prepare meats and seafood for hot or cold service. May bake breads, rolls, cakes, and pastries. May wash pots, pans, dishes, utensils, or other cooking equipment. Compile and maintain records of food usage. May assist with inventory. Follow food specification amounts provided by supervisor. Assist in forecasting of preparation needs. Prepare and serve food to customers in a timely manner. May assist in supporting culinary staff at numerous stations as directed. Communicate with supervisor regarding kitchen equipment/supply needs. Adhere to and promote company standards for safety, proper food handling practices, sanitation, uniform guidelines, and productivity. Provide excellent customer service to include being attentive, approachable, greeting and thanking customers. May perform other duties and responsibilities as assigned. Work Environment: This job operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment, including but not limited to, an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or less. Employee may be required to stand for long periods of time. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Posted 30+ days ago

Healthcare Financial Advisory Services Associate (Nationwide, Flexible Location)-logo
Healthcare Financial Advisory Services Associate (Nationwide, Flexible Location)
Huron Consulting GroupDenver, CO
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. When healthcare systems and provider organizations are managing escalating financial stress, Huron recognizes the response must be urgent and direct. Huron's industry-leading Healthcare Financial Advisory Services team works with healthcare leaders to prevent financial management missteps and prioritize business decisions that reset the financial trajectory of their organizations. Huron assists clients through improved planning, operations and managing through crises. Solutions tailored to a variety of situations: Business and financial planning, projections and scenario analyses Interim management/strategy execution Business assessments & due diligence Restructuring & turnaround Executive/Board advisory CFO support solutions Liquidity forecasting and management Working capital management Valuations FP&A assistance for profit improvement Healthcare Financial Advisory Associates play a key role in addressing clients' needs and driving the team's progress on a day-to-day basis. As an Associate, you will: Fully own a project workstream by independently defining and breaking down problems, structuring a problem-solving approach, and prioritizing analysis to deliver under time constraints Gather, analyze and synthesize primary and secondary research data and derive key implications for the client Develop and prepare high-quality client-ready slides or other written communications to convey the insights and recommendations developed Work collaboratively with a team to diagnose the clients' needs and develop recommendations Contribute to firm growth by supporting internal development efforts, including proposal and business development activities, as well as mentoring and professionally developing junior team members. Required Seeking candidates with at least 2 years of consulting experience in financial advisory for healthcare providers clients, including health systems and hospital/acute care organizations The ideal candidate will possess expertise in the healthcare provider space and demonstrate a comprehensive understanding of healthcare financial and capital planning Demonstrated ability to lead complex workstreams with strong project and client management skills, strategic thinking, and helping clients assess their problems Analyze and evaluate financial statements (including income statement, balance sheet and cash flow statement) Ability to simplify and translate complicated corporate finance concepts and analyses into clear suggestions for senior management Deep financial modeling, quantitative skills, and ability to identify key operational performance drivers Experienced in thoughtful financial analysis capabilities, including valuation, pro-forma financial modeling and discounted cash flow methodologies Demonstrate proficiency with: cash flow management, liquidity management, healthcare accounting, financial reporting (monthly operating reports, statements & schedules), operational improvement and overhead analysis, and pitchbook preparation BS/BA degree in Accounting, Finance or Economics preferred Willingness to travel up to 50% of the time Candidates may live anywhere in the contiguous US The estimated base salary range for this job is $120,000 - $160,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $134,400 - $160,000. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. #LI-JD1 #LI-Remote Position Level Associate Country United States of America

Posted 3 weeks ago

Medical Assistant - Blue Ridge Healthcare-logo
Medical Assistant - Blue Ridge Healthcare
West Virginia University Health SystemMartinsburg, WV
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Performs basic nursing skills, and/or serves under the direction and supervision of the practice physician and/or registered nursing staff. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: High School Diploma or equivalent. Graduate of a Medical Assistant Program OR One (1) year of clinical experience. Obtain certification in Basic Life Support within 30 days of hire date. PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: Completion of healthcare education course work. EXPERIENCE: 1.One (1) year of healthcare experience. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. Greets and escorts patient to exam rooms; prepares for physician visit by obtaining initial information and vital signs. Prepares exam rooms for patients with attention to cleanliness and availability of supplies. Assists with and/or performs exams, tests, and procedures. Schedules appointments and sets up referral contacts as needed. Assists provider during patient examinations and procedures. Educates patients on follow up expectations. 7.Maintains quality control testing logs as required. Ensures all medical equipment is in proper working condition. Assists patients with completion of medical documentation. Assists with office administrative tasks to include but not limited to answering phones, taking messages, performing office related task (copying, printing, data entry, etc.) and assisting with depositing of cash and other closing duties. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MEDIUM WORK - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly). Ability to bend, stoop, reach and be capable of normal rotation, standing and walking for an 8-12 hour shift. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working closely with others. Working protracted or irregular hours. Working around biohazards. Working around infectious diseases. Working with hands in water. May be required to travel between facilities. SKILLS AND ABILITIES: Ability to use and care of all equipment including printers, embossers, and computers. Ability to effectively communicate with staff and patients. Ability to adapt to changing environments. Ability to work in both an independent and team setting. 5.Ability to organize and prioritize work. Additional Job Description: Scheduled Weekly Hours: 0 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt) Company: BMC Berkeley Medical Center Cost Center: 449 BMC Blue Ridge Healthcare Address: 2500 Hospital Drive Martinsburg West Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Posted 2 weeks ago

Healthcare Account Representative-logo
Healthcare Account Representative
Gordon Food ServiceGreenville, SC
Overview For over 125 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful culinary operations and experiences. We've grown to be the largest family-operated broadline food distribution company in North America by being passionately committed to the people we serve. At Gordon Food Service, our customers come first. As a Non-Commercial Sales Representative, you will cultivate relationships, develop new business, and provide innovative solutions to our customers, helping them to achieve their goals and, in return, yours! This position will reside in: Greenville, SC. Position Benefits A generous 401(k) matching program and profit-sharing that is above industry standards Financial rewards for performance compensation structure which includes salary and bonuses Low-cost benefit options for you and your family's health and future An Automobile expense reimbursement plan Cell phone reimbursement plan Non-Commercial Sales Representative We invite you to join our sales team where you'll experience a world where servant leadership and cutting-edge tools and training come together to support your career growth and financial objectives. As a Non-Commercial Sales Representative, you'll be responsible for the overall sales and relationship management efforts for existing customers within your assigned territory. This includes pursuing new customers, deepening and strengthening existing customer relationships, and sales territory management. Pursuing New Customers Researching industry and market trends impacting customers within your territory Identifying and researching prospective customers within your territory Developing sales strategies that highlight products, services, values, and solutions offered by Gordon Food Service and presenting the sales strategy to prospective customers Deepen and Strengthen Existing Customer Relationships Visiting all customers within the assigned territory Conducting business reviews to determine existing customers' needs and areas of opportunity for growing sales Providing training and consultative services to all customers within the territory to access current and future needs of customers and aligning those to GFS products and service offerings Identifying opportunities within existing customer businesses where Gordon Food Service can add value through product and service offerings Sales Territory Management Balancing new customer acquisition and deepening and strengthening existing customer relationships Coordinating visits to prospective customers and existing customers Sales Training- Getting you Ready Gordon Food Service's goal during your first 90 days is to set you up for success! This includes engaging you in various training offerings, including e-learning, classroom sessions, video roleplays, job shadowing, and peer sales representative mentorship. Throughout your first 90 days, you will learn: How to use Gordon Food Service systems, processes, and tools to manage customer relationships About the products available to Gordon Food Service customers The sales process for engaging new customers How to establish your relationships in the vast network of resources available to you, a Gordon Food Service sales representative Best practices on developing relationships with current and prospective customers Strategies on how to effectively manage your territory Position Requirements High School Diploma/GED is required Bachelor's degree and/or culinary certificate preferred Registered Dietician accreditation preferred 1 year of prior sales, business, or food service experience Maintaining a valid state driver's license and a safe driving record Ability to obtain your food safety certification Gordon Food Service encourages veterans and active military members to apply Overview For over 125 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful culinary operations and experiences. We've grown to be the largest family-operated broadline food distribution company in North America by being passionately committed to the people we serve. At Gordon Food Service, our customers come first. As a Non-Commercial Sales Representative, you will cultivate relationships, develop new business, and provide innovative solutions to our customers, helping them to achieve their goals and, in return, yours! This position will reside in: Greenville, SC. Position Benefits A generous 401(k) matching program and profit-sharing that is above industry standards Financial rewards for performance compensation structure which includes salary and bonuses Low-cost benefit options for you and your family's health and future An Automobile expense reimbursement plan Cell phone reimbursement plan Non-Commercial Sales Representative We invite you to join our sales team where you'll experience a world where servant leadership and cutting-edge tools and training come together to support your career growth and financial objectives. As a Non-Commercial Sales Representative, you'll be responsible for the overall sales and relationship management efforts for existing customers within your assigned territory. This includes pursuing new customers, deepening and strengthening existing customer relationships, and sales territory management. Pursuing New Customers Researching industry and market trends impacting customers within your territory Identifying and researching prospective customers within your territory Developing sales strategies that highlight products, services, values, and solutions offered by Gordon Food Service and presenting the sales strategy to prospective customers Deepen and Strengthen Existing Customer Relationships Visiting all customers within the assigned territory Conducting business reviews to determine existing customers' needs and areas of opportunity for growing sales Providing training and consultative services to all customers within the territory to access current and future needs of customers and aligning those to GFS products and service offerings Identifying opportunities within existing customer businesses where Gordon Food Service can add value through product and service offerings Sales Territory Management Balancing new customer acquisition and deepening and strengthening existing customer relationships Coordinating visits to prospective customers and existing customers Sales Training- Getting you Ready Gordon Food Service's goal during your first 90 days is to set you up for success! This includes engaging you in various training offerings, including e-learning, classroom sessions, video roleplays, job shadowing, and peer sales representative mentorship. Throughout your first 90 days, you will learn: How to use Gordon Food Service systems, processes, and tools to manage customer relationships About the products available to Gordon Food Service customers The sales process for engaging new customers How to establish your relationships in the vast network of resources available to you, a Gordon Food Service sales representative Best practices on developing relationships with current and prospective customers Strategies on how to effectively manage your territory Position Requirements High School Diploma/GED is required Bachelor's degree and/or culinary certificate preferred Registered Dietician accreditation preferred 1 year of prior sales, business, or food service experience Maintaining a valid state driver's license and a safe driving record Ability to obtain your food safety certification Gordon Food Service encourages veterans and active military members to apply

Posted 3 days ago

Pharmacy Strategy Advisor - Cigna Healthcare - Hybrid-logo
Pharmacy Strategy Advisor - Cigna Healthcare - Hybrid
CignaPlano, TX
The Cigna Healthcare Pharmacy Management team is seeking a Pharmacy Strategy Advisor who is strategic, has excellent communication skills, extremely organized, and handles ambiguity well. We are looking for the right candidate who can support the overall vision, goals, and objectives of the Cigna Healthcare integrated Pharmacy business. This position will require extensive coordination with cross-functional partners, The Pharmacy Strategy Advisor will be responsible for supporting the department in strategy development and delivery, product roadmap, portfolio funding prioritization, and special projects to support Cigna Pharmacy sales growth, client retention, and enterprise goals. Additionally, this role will be responsible for participating in innovation and ideation activity for new value creation, key initiative tracking and governance, and project management as needed. The position will report to the Director, Pharmacy Strategy within the Pharmacy Strategy team of Cigna Healthcare. A successful individual in this role will have a deep understanding of pharmacy benefits, clinical programs and customer experience as well as strong analytic, communication, and decision-making skills. The position works closely with cross-functional partners across the enterprise including matrix partners within Express Scripts, Evernorth, and Accredo in addition to the Enterprise Strategy team, Finance, Actuary, Sales, and Senior Leadership. Excellent organizational skills, attention to detail and the demonstrated ability to deliver quality, finished work is a must. Advanced experience with Excel, PowerPoint, and Word is essential and experience with Smartsheets or Wrike as a project management tool is necessary. ESSENTIAL FUNCTIONS Provide support across the Senior Leadership team on strategy development, activation and delivery Provide support and coordination on the Pharmacy component within the US Employer strategy memo Partner with cross functional teams and matrix partners on the product roadmap, portfolio funding, and special projects as defined Participate in new value creation activities such as innovation labs and ideation sessions Govern, track, and report out via appropriate communication channels on key initiative progress and action items Provides support for the development, enhancement, and evaluation of the Pharmacy Product portfolio. Other product management responsibilities as assigned QUALIFICATIONS Bachelor's degree required; MBA preferred. 5+ years' experience in insurance or healthcare industry with 3+ years' experience in pharmacy benefit. Excellent written and verbal communication skills, including demonstrated ability to quickly translate ideas and insights into presentation-ready documents Excellent meeting facilitation and organizational skills Strong strategic, financial, and analytical skills A self-starter with advanced problem-solving skills who has the initiative to work cross-functionally to resolve issues and generate results Demonstrated ability to think/act strategically and influence key leaders and matrix partners Ability to prioritize and balance workload accordingly, detail-oriented and proactive Excellent communication skills (verbal, written, and presentation), especially with the ability to work with executives, clients and broad teams; tailoring communication per audience Demonstrated ability to work with remote personnel to achieve agreed upon goals and objectives If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 100,400 - 167,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Posted 3 days ago

Roper St. Francis Health Care logo
Patient Relations And Legal Coordinator - Roper St. Francis Healthcare
Roper St. Francis Health CareCharleston, SC
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Job Description

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Location: Roper Medical Office Building- Charleston, SC

Shift: Day shift 8:00am-5:00pm

Job Summary: The Patient Relations & Legal Coordinator aids in complaints and grievances management as well as legal matters to include coordinating with outside attorneys and claim adjustors, providing support and data entry in litigation matters, respond to inquiries from RSFH staff and outside sources, maintaining legal files. This position will also review all emails, calls, social media messages and written complaints, record complaints/comments, coordinates with the appropriate department/leader for resolutions, receives & forwards compliments, issues acknowledgement letters, forwards grievance forms within the designated timeframe, assists with accreditation surveys and requests from accrediting and regulatory entities and compiles reporting on trends, frequency, and key areas of concern. Additionally, this position will follow up on all items until resolution.

Minimum Qualifications:

Education: Bachelor's degree required. Paralegal certificate preferred.

Experience: Three years of work experience in healthcare or customer service field required. Demonstrated experience or training in Joint Commission complaints processes and CMS Conditions of Participation related to complaints and grievances preferred. Five years of experience in the legal field, customer service or healthcare preferred. Prior experience working with grievances and appeals strongly preferred. Knowledge of RSFH organizational structure strongly preferred.

Knowledge/Skills: Must possess excellent computer skills, written, and verbal communication skills. Knowledge of legal procedures, skilled in interviewing techniques and legal research is required. Ability to differentiate several types of complaints/grievances and determine appropriate parties for handling. Excellent prioritization and organizational skills; effectively manage competing priorities and multiple deadlines. Must have excellent written and verbal communication skills, customer service skills, and ability to summarize and escalate customer complaints to appropriate manager. Ability to work independently and under pressure. Attention to detail and critical thinking skills. Excellent attendance history. Ability to establish and maintain rapport with patients and staff. Maintains confidentiality of sensitive information. Ability to organize and maintain accurate patient correspondence records and files, including electronic record keeping. Must meet required deadlines. Sound judgment and decision-making abilities. Proficient in Microsoft Word and Excel computer programs.

Contacts: Contact with patients, former patients, billing department representative, and management daily. Referrals to other resources daily to include, but are not limited to nurse managers, administration, medical staff, nurse peer review, Quality Department, risk management Department, Patient Experience Department, and Human Resources. Contact with executive staff and system employees. Contact with corporate attorney's and outside counsel.

Work Demands/Environment: Frequent sitting, stooping, bending. May require lifting or moving items up to 10 lbs. Constant use of finger/hand dexterity and eye-hand coordination. Constant talking or hearing. Ability to read, comprehend and enter data. Constant use of computer and viewing screens. Corrected hearing and vision to normal range.

Job Summary: The Patient Relations & Legal Coordinator aids in complaints and grievances management as well as legal matters to include coordinating with outside attorneys and claim adjustors, providing support and data entry in litigation matters, respond to inquiries from RSFH staff and outside sources, maintaining legal files. This position will also review all emails, calls, social media messages and written complaints, record complaints/comments, coordinates with the appropriate department/leader for resolutions, receives & forwards compliments, issues acknowledgement letters, forwards grievance forms within the designated timeframe, assists with accreditation surveys and requests from accrediting and regulatory entities and compiles reporting on trends, frequency, and key areas of concern. Additionally, this position will follow up on all items until resolution.

Roper St. Francis Healthcare is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more
  • Benefits offerings vary according to employment status.

Department:

SS Quality- Experience of Care- Roper St Francis Healthcare

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com.