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Continental Casualty CompanyLouisville, New York
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Start the next chapter of your career as a Complex Claims Consultant in Healthcare for CNA Insurance. CNA is a market leader in insuring healthcare providers and facilities, including dentists, physicians, nurses, nurse practitioners, physical therapists, counselors, pharmacists, massage therapists and more than 100 other categories of medical service providers, along with the facilities and practices in which they work. This role will support the Healthcare business and interact with these key customers. You will be responsible for the overall investigation, management and resolution of Healthcare professional liability claims in multiple states. You will be recognized as a technical expert in the interpretation of complex or unusual policy coverages. Under general management direction, you will work within defined authority limits, to manage professional liability healthcare claims with moderate to high complexity and exposure in accordance with company protocols, quality and customer service standards. You will also partner with internal business partners such as Underwriting and Risk Control, to share claim insights that aid in good underwriting and risk management decisions. The individual will work with insureds, attorneys, other insurers and account representatives regarding the handling and/or disposition of complex litigated and non-litigated claims in multi-state jurisdictions. The individual will investigate and resolve claims, coordinate discovery and team with defense counsel on litigation strategy. They should be able to utilize claims policies and guidelines, review coverage, determine liability and damages, set financial reserves, secure information to negotiate and settle claims. This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Manages an inventory of highly complex healthcare professional liability claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information. Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language, estimating potential claim valuation, working with counsel and following the company's claim handling protocols. Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts where necessary, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner. Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation. Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. Keeps leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management. Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. Mentors, guides, develops and delivers training to less experienced Claim Professionals. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities Thorough knowledge of the professional liability insurance industry, products, policy language, coverage, and claim practices. Understanding of dental malpractice claims and policies is strongly favored. Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly. Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. Strong work ethic, with demonstrated time management and organizational skills. Ability to work in a fast-paced environment at high levels of productivity. Demonstrated ability to negotiate complex settlements. Experience interpreting complex insurance policies and coverage. Ability to manage multiple and shifting priorities in a fast-paced and challenging environment. Knowledge of Microsoft Office Suite and ability to learn business-related software. A commitment to collaboration and demonstrated ability to value diverse opinions and ideas. Education & Experience: Bachelor's Degree or equivalent experience. JD a plus. Typically a minimum six years of relevant experience, preferably in claim handling or medical malpractice litigation. Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable. Professional designations are a plus (e.g. CPCU). #LI-KP1 #LI-Hybrid In Chicago/New York/California, the average base pay range for the Complex Claims Consultant role is $113,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. I n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia , California, Colorado, Connecticut, Illinois , Maryland , Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com . CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com .
Posted 30+ days ago
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Suburban MetrolinaCatawba, North Carolina
Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Live your best life possible by helping others live theirs. At ComForCare, we like to celebrate successes and have fun while building meaningful relationships. Join our team and be a part of a certified Great Place To Work® ! We don’t like to brag, so we’ll let our nurses do it for us! "Good place to work where the focus is on home care. More freedom than hospital settings with less politics. Maintaining excellent relationships with clients and caregivers is a must. This place really enhances one's customer service skills." Read more here . 🌟 Exciting Opportunity for Recent/Future Graduates in Healthcare! 🎓 Are you or anyone you know is graduating in the next 4-6 months with a Master's in a healthcare-related field? 🏥 We're on the lookout for talented individuals ready to make a difference in the senior care industry which involves working with seniors or people with disabilities or their families on daily basis! If you're open to relocation to the Carolinas, share your LinkedIn profile with us. Let's build a healthier future together! 💼 #HealthcareJobs #SeniorCare #CareerOpportunity #GraduateJobs #CarolinaJobs. ComForCare is currently seeking an Operations Intern. The Operations Intern is responsible for the clinical oversight and compliance with the states of NC/SC and Accrediting agencies. This oversight will include care management as required by regulation or contract and personnel management associated with the clinical delivery. The person is also responsible for the orientation and ongoing evaluation of caregivers. Critical to this role is the assurance of clinical skills and competency of caregivers. (Clinical disciplines including but not limited to skilled nurses, aides, and therapist). Essential Duties and Responsibilities: Functions as a Clinical partner with respective ComForCare business owner Participates in client engagement through care planning and excellent customer service Provides clinical oversight and case management as required by regulations or business line Provides and ensures client care coordination and transition management activities across the continuum Facilitates the orientation process, competency and skills validation process for caregivers Ensures that competency and skill set of scheduled caregiver match the client requirements regardless of setting Provides supervisory oversight for a specific client, caregiver or field staff population as directed by regulations Collaborates with the office team to perform documentation review Provides education to team members, patients, family members of patients, caregivers, field staff, and referral sources Manages caregivers and field staff while on assignment (clinical functions); assesses and investigates caregiver and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate. Participates in clinical quality initiative activities Accountable to all federal, state, local contracts and programs In accordance with state regulations and acts as the Administrator Performing comprehensive assessments of client status, including physical, psychosocial, and environmental parameters. Developing an individualized plan of care for each client that incorporates analysis of data and current scientific findings. Providing interventions with a focus on achieving realistic client outcomes. Reporting changes to update the plan of care to reflect progress towards goals and outcomes. Administering medications as needed. Maintaining client records showing systematic assessments, planning interventions, and evaluations. Initiating referrals as needed to other health team members. Minimum Requirements: Masters or Bachelors with relevant experience in Healthcare related field preferred. Must meet all federal, state, local contract and program requirements, in addition to internal certifications and training, as required Excellent written and verbal communication skills 1-2 years Supervisory or Management experience Experience in handling seniors and employee management preferred Proficiency with computers Your safety is our top priority. We provide COVID-19 training and personal protective equipment (PPE) to all employees. Compensation: $1.00 - $2.00 per year Live your best life possible while helping others live theirs. Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day. At ComForCare, it is our CaregiverFirst promise, that our caregivers will be: Treated with respect and dignity. Provided exceptional training on a regular and ongoing basis. Are never alone in the field - support is always available. Thoughtfully matched with clients that they are compatible with. Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®. By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee. Equal Opportunity Employer: Disability/Veteran.
Posted 30+ days ago
Visiting AngelsColumbus, Ohio
Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement $100 sign-on bonus Position is Monday - Friday 11 am -- 4 pm Job Summary We are seeking a Caregiver to join our team. In this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality of life. Responsibilities include assisting with hygiene needs, light housekeeping and errands, dispensing medication, and other tasks that improve the client’s living environment and standards. The ideal candidate is patient, compassionate, and reliable. Responsibilities Assist with personal hygiene needs and dressing Assist with mobility, walking, and physical therapy exercises Prepare meals and snacks Light housekeeping activities Provide companionship Assist with errands and shopping Salary is open for discussion Qualifications Previous experience as a Caregiver, Home Health Aide, or similar role is preferred First aid and CPR certified Knowledge of basic housekeeping tasks and cooking skills Ability to adhere to all health and safety guidelines Excellent communication and interpersonal spills Ability to lift heaving objects Compassionate, respectful, ethical Become a professional home care worker with Visiting Angels South Central Indiana today! Visiting Angels believes in being proactive, worthwhile members of our community. We believe the work we do is central to maintaining healthy communities and central to our mission are our at home caregivers. Without the best, compassionate caregivers, we couldn’t fulfill our mission of providing the best quality senior care in Bloomington, Nashville, Columbus and surrounding Indiana communities. That is why we look after our team members while they care for others. This has earned us the recognition of being the best place to work by our employees as part of the 2016-2017 Caregiver Choice Awards, sponsored by myCNAjobs and Healthcare Research. Visiting Angels of South Central Indiana received a direct service workforce grant from the Indiana Family and Social Services Administration (FSSA) to invest in its caregivers. Why You Should Become a Home Care Worker with Visiting Angels South Central Indiana At home caregivers are definitely the backbone of our business, which is why we put so much of an effort towards hiring only the best caregivers around. All of the caregivers we hire have to undergo a strenuous interviewing process, which includes extensive background and reference checks. However, background and reference checks are not enough. It is particularly important that all of our caregivers have a positive attitude and truly find caregiving to be a fulfilling career choice. If this sounds like you, know that at Visiting Angels you will find joy and gratification in the work you do when you join our team of at home caregivers. There is nothing quite like looking after others. Human beings are social animals and we crave being part of communities and looking after our elders is a crucial part of that. If at this point you are wondering what your job at Visiting Angels may entail, these are a few of the responsibilities you will have as a home care worker: Providing personal care services which often includes assisting seniors with bathing, oral care, grooming, dressing and toileting; Reminding older adults to take their medications on time and picking up their prescriptions at the pharmacy; Light housekeeping which includes activities like washing dishes, vacuuming, cleaning the kitchen, and decluttering; Helping older adults get around the house and transferring; Incidental transportation and taking seniors to doctors' appointments or for social activities. The work our at home caregivers do is truly rewarding. We are helping our elders maintain their independence in the comfort of their own home despite challenges they may be facing.
Posted 1 week ago
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ATC YoungstownOrient, Ohio
We are looking for a candidate to fill a Health Information Tech position in a correctional facility. The successful candidate should have good computer skills that include data entry; management and possibly development of databases, especially Excel; gathering, collating and reporting data gathered from various sources into daily, weekly and monthly reports and a history of work with an on-line healthcare charting system would be a bonus but is not required if the candidate is willing to learn. The candidate will need to be organized, a self-starter at times and will need to be able to interact with the other staff and public in a professional manner when under less-than-ideal conditions. Our hours are listed as 7am to 3pmMon-Friday No Holidays, some OT but not mandatory. Proficient in MS word and Excell- Electronic Health record experience a plus but will train scanning documents into Electronic Health Record Must feel comfortable in a correctional facility environment - No cell phones permitted until proper paperwork has been submitted and approved. Must clear a metal detector, no cans, tobacco, vapes, etc permitted. Food/drinks must be in clear see through containers. No more then 1 gallon of water permitted to be brought into the facility. All submissions must include: Resume, Right to Represent, Cover Letter, ODRC packet completed TB Test -no older than 30 days / must have prior to start date, and drug screen CPR/BLS is preferred, but not required. $$17.00hr Monday thru Friday 7a -3pm We offer weekly pay, and healthcare benefits Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V EOEEqual Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V EOE
Posted 30+ days ago
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Huron Consulting ServicesChicago, Illinois
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. At Huron, Senior Directors create a high-performance culture and environment – inspiring the respect of our project teams and executive clients alike in their role as the accountable engagement leader. Our Senior Directors are responsible for architecting leading-edge solutions for our clients that meet and exceed their most complex business needs. Through impeccable leadership and unmatched industry expertise, our Senior Directors ensure the success of our multi-faceted client engagements which bring forth positive references and translates to new revenue. Through trusted client relationships, they effectively identify and cultivate continued areas of opportunity for our clients driving future business and success for Huron. Our Senior Directors successfully generate new business opportunities, deliver sales and industry presentations, participate in negotiations, and close contracts for new work. Our Senior Directors seek to shape the healthcare industry with new concepts and delivery models. They model and instill in others our Huron values as well as personal commitment and integrity. True excellence begins at the top with leaders dedicated to producing lasting, positive results for our clients. REQUIRED SKILLS: Ability to serve in the design and delivery of performance improvement engagements by creating collaborative, high performing work environments while continually addressing issues and ensuring successful client outcomes. Ability to support business development that allows healthcare clients to optimize and transform the operating models, performance, and investments in their business or shared services (e.g., Finance & Accounting, Human Resources, Supply Chain, IT, Marketing, Philanthropy). Ability to leverage existing relationships to identify new sales opportunities based upon strong understanding of Huron’s broad set of capabilities, designing solutions that meet new and existing client business objectives. Strong experience successfully managing engagement economics, such as budgets, revenue forecasting, margins, invoicing, and billing. Proven analytical and critical thinking skills required to effectively quantify operational benefits for performance improvement initiatives, identify risks to achieving projected outcomes, and develop and implement solutions to address data gaps or risks. Exceptional verbal communication and listening skills to understand client challenges, create customized solutions to achieve their business objectives, and manage client expectations around benefits and deliverables; proven written communication skills needed to develop presentations and business proposals and deliver those with impact to key executive stakeholders. Proven success in building strong executive-level relationships while leading a multi-faceted change process; demonstrated change management expertise and experience positively influencing change in a variety of complex environments with multiple stakeholders and competing priorities. Large team leadership experience including team design, role definition and development, team and culture building, coaching/mentoring, and performance management of manager and director level team members. Demonstrated ability to build and maintain an extensive professional network, recognize opportunities to enhance and expand executive level relationships, and identify business development opportunities that align with Huron’s broad set of capabilities. CORE QUALIFICATIONS: Bachelor's degree required. The ability to travel based on client, enterprise, or project needs is an essential function of this role. While travel requirements may vary based on business need, the current average travel in the Healthcare practice is less than 50%, annually. Ability to effectively understand and present information to executive management within Huron and to hospital client executives. Direct Supervisory experiences of both individuals and large, complex teams. (Hands on experience in directly managing both individuals and large, complex teams of varying responsibility. 10+ years of consulting and/or healthcare operations experience. 10+ years of relevant experience working across multiple healthcare business services Proficient in Microsoft office (Word, PowerPoint, Excel). #LI-CM1 The estimated base salary range for this job is $215,000 - $265,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $268,750 - $350,750. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Senior Director Country United States of America
Posted 6 days ago
EliseAINew York, New York
About EliseAI EliseAI develops cutting-edge agentic AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them. That’s the only kind of impact we are interested in having at EliseAI. If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you. Why choose EliseAI? EliseAI is breaking into a new vertical: healthcare. We are looking to hire a Founding Software Engineer to play an essential role in building up our new business unit. You’ll work at a startup within a startup, driving transformative change in healthcare. As a Software Engineer in our healthcare division, you won't just write code; you'll create the playbook. Every single day, you will be challenged to identify how we can scale and execute on it. Working alongside other talented engineers, you'll have the opportunity to take on significant ownership, lead projects, and see your ideas come to life. Key Responsibilities Contribute rapidly to our core software platform that automates the patient experience and helps our customers operate their practice more efficiently Develop and own new features that increase value for our customers Propose meaningful improvements to our software architecture and design patterns Learn and drive engineering best practices Leverage automating testing and continuous integration/continuous delivery in order to rapidly iterate on our product What we're seeking We’re much more interested in someone who is hungry to learn and perform at a fast growing startup than someone whose resume checks all the boxes. Ambitious Innovators: We're in search of individuals who share our excitement for AI's potential to drive positive change. Your passion will fuel our mission to transform industries and improve lives. If you're motivated by challenges and ready to make your mark, you're exactly who we're looking for Collaborative Contributors: Collaboration is central to our success. We're seeking team players who thrive in a collaborative environment, communicate effectively, and are enthusiastic about learning from their peers Requirements Have a startup mindset, ownership, and a proper balance of quality and sense of urgency Be great at solving problems with little guidance Have strong bias for action Have strong system design knowledge Have 2+ years of Java, C#, Go or Python experience Willingness to work in person at our office 4-5 days a week Nice to haves include Understanding of microservices architecture and event-driven distributed systems Understanding of machine learning and data AWS experience Benefits In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits: Equity in the company in the form of stock options Medical, Dental and Vision premiums covered at 100% Fully paid parental leave Commuter benefits 401k benefits Monthly fitness stipend A collaborative in-office environment with an open floor plan, fully stocked kitchen, and company-paid lunch. Fun company social events through our Elise and the City program Unlimited vacation and paid holidays We'll cover relocation packages and make the move exciting, not painful! Job Compensation Range: The salary range for this role is $240,000 - $300,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at recruiting@eliseai.com
Posted 1 week ago
Ivy Tech Community CollegeMuncie, Indiana
The Director of Healthcare Partnerships is responsible for cultivating and maintaining strong clinical affiliate relationships to support and grow the School of Health Sciences. This position collaborates closely with faculty to align clinical education opportunities with program needs and student schedules. In addition, the Director teaches in one of the health science disciplines, advises students, evaluates community workforce needs, and ensures that clinical affiliation agreements are current and compliant with college standards. Duties and responsibilities include but are not limited to : Build and maintain partnerships with clinical affiliates to support program growth and alignment with industry needs. Collaborate with Health Science faculty to coordinate and maintain clinical schedules and placement opportunities. Teach courses within one of the disciplines offered in the School of Health Sciences. Supports K-14 dual enrollment through advising and representation. Assist with student advising to align academic planning with career pathways. Provide individualized support to students transitioning into healthcare careers. Evaluate local job market demands to identify potential certifications or work-based learning opportunities. Ensure all clinical affiliation agreements are accurate, current, and compliant. Understand and apply college policies, procedures, and accreditation standards. Demonstrate strong customer service and advocacy for students. Create and support an inclusive environment for all students and partners. The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. Minimum Qualifications : Bachelor’s degree or higher in a healthcare-related field. Current certification, credential, or license in a healthcare profession. Minimum of two years of related experience in healthcare. Preferred Qualifications Teaching and/or leadership experience in a healthcare or academic setting. Strong communication, networking, and organizational skills. Proficiency in Microsoft Word and Excel. Must be able and willing to travel occasionally to clinical sites. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Posted 2 weeks ago
Havas GroupSan Francisco, California
Description Position at Havas Senior Copywriter The role Under supervision, the Senior Copywriter is expected to contribute to all aspects of each job, from conception to completion (including receiving and understanding direction, referencing, revisions). The Senior Copywriter develops creative concepts and tactics to agency standards (i.e., copy that has stopping power and is simple, memorable, and unique). The Senior Copywriter will offer copy support to senior members of the Copy team on his/her primary assigned account, and backup support for other accounts when demands of primary account allow. What we expect from you Must be able to write copy that: Is concise, clear, creative, and supportable Displays good sentence structure Has overall good composition and a logical flow Is grammatically correct Has no spelling errors Creates and Develops Writes headlines, subheads and body copy References and fact-checks copy Concepts for professional and consumer campaigns, including, but not limited to: direct mail, details aids, banner ads, journal ads, etc. Educational and motivational tools for the sales force Spends the majority of time making sure that tactics (sales aids, brochures, etc.) for the campaign of his/her primary account are executed in an accurate, creative, and timely manner Consults with Account Services and colleagues for information on product Obtains additional background and current development information through research (Internet, medical publications, etc.) Reviews advertising trends, consumer surveys, and other data regarding marketing of specific and related goods and services in order to formulate a presentation approach Works with supervisor and/or art director to develop creative strategies, develop concepts, and may be called on to act as creative lead on proposed projects Reviews/presents copy to senior team members to ensure adherence to strategic focus and tone navigates an ever-changing landscape while adjusting and revising copy until approved Develops therapeutic flexibility in order to provide copy support where needed (i.e., backup for other accounts and New Business accounts) Collaborates with an Art Director on new business opportunities Explores ways that the Art Director can graphically present the brand story and associated data understands the role of strategy in the creative development process Familiarizes themselves with industry practices especially FDA regulations Familiarizes themselves with client workflow, risk environment and therapeutic history Demonstrates an ability to think visually Understands the idea of branding and campaign development Background/experience and skills Bachelor's degree preferred 5-7 ye ars' experience in an agency with healthcare experience Science and/or medical background ideal Possesses an inquisitive mind, asks relevant questions in the search for insights Demonstrates a strong work ethic and a can-do attitude Is detail oriented with a strong ability to research and problem solve Learns quickly and possesses a continuous learning mentality Communicates clearly, concisely and respectfully both verbally and in writing - Professional writing experience a big plus Displays strong interpersonal skills and a willingness to collaborate Displays an ability to perform trajectory thinking. an ability to see beyond primary and secondary associations and connectivity Bachelor's degree preferred Science and/or medical background a plus, but not necessary Demonstrates competency in the entire Microsoft software Suite
Posted 30+ days ago
Forbright BankChevy Chase, Maryland
COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. Forbright is committed to exceptional client service by providing seamless, innovative personal banking services to depositors and creative financing solutions to visionary middle market businesses and investors in healthcare, technology, financial services, real estate, and other industries. COMPANY CULTURE: We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful. COMPANY MISSION: We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a brighter future. JOB SUMMARY: The Senior Analyst or Associate works closely with the AVP's and VP's of the Healthcare Lending Division to grow the Healthcare Lending business. The Healthcare Lending business provides asset-based, real estate, HUD, and construction lending to providers of healthcare throughout the United States. The majority of loans within the portfolio are directly originated by the Healthcare Lending team but the Bank will opportunistically participate in larger loans. The main function of this position is to assist the AVP's and VP's with analyzing, evaluating, documenting, and closing loan opportunities. DUTIES AND RESPONSIBILITIES: Analyze potential direct loan origination opportunities and loan participation opportunities to providers of healthcare services and owners of healthcare real estate Model financial projections and run sensitivity analyses to assess a firm’s potential to repay its loan under various economic scenarios Perform financial due diligence on target companies With oversight, prepare loan investment approval write-ups to present to the Bank’s credit committee Coordinate investment closings with the Portfolio Management and Operations teams Work with Portfolio Management team to monitor and track the financial performance of companies in the loan portfolio, and with oversight, prepare performance update memorandums Perform other duties as assigned QUALIFICATIONS: High School diploma required; Bachelor's Degree preferred 1+ year of experience in audit, credit analysis, investment banking, M&A transaction services, financial rotational programs, loan underwriting, or HUD underwriting role required Healthcare lending experience is preferred Outstanding quantitative and qualitative analytical skills, including financial modeling Strong financial statement analysis skills with a firm grasp of accounting and finance matters Exceptional attitude and commitment to teamwork Strong oral and written communication skills Outstanding organizational and time management skills Proficiency with Excel based modeling and other Microsoft Office products The pay range for this position is below. The specific rate will depend on the successful candidate’s qualifications and prior experience. $70,000 (entry level qualifications) to $95,000 (highly experienced). POSITION REQUIREMENTS: We are committed to creating an inclusive workplace where all employees are capable of performing their job position. Work is primarily conducted in an office setting while certain positions may allow for remote work through the use of technology at management discretion. The functions described below are representative of those to successfully perform duties of this job. Reasonable accommodations may be made to enable employees to perform the essential functions. While performing duties of this job, the employee may be regularly required for extended periods of time to: • Remain in a stationary position • Use hands and fingers • Utilize a computer monitor with visual acuity • Operate technology or other office machinery such as printers, scanners, etc. • Communicate clearly verbally and/or in writing with others ADDITIONAL DUTIES: For Forbright Bank to remain efficient and nimble as a growing organization, team members are expected to exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description. PERKS/BENEFITS: • Comprehensive health, dental, and vision plans • 4 weeks PTO • 401k + company match • Metro SmartTrip benefits ($50/mo) • Remote or hybrid work schedules for most positions • Incentives for purchasing solar panels, electric vehicles, biking to work, etc. • Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more! • Best Workplaces for Commuters 2023 & 2024 winner • The Washington Post Top Workplaces 2023, 2024, and 2025 winner • American Banker Best Banks to Work For 2023 winner It is the policy of Forbright Bank to provide equal employment opportunities to all qualified individuals and to administer all aspects and conditions of pre-employment and employment without regard to protected characteristics. Employment with Forbright Bank is at-will, which means that either you or the Company may terminate the relationship at any time. By applying, you acknowledge that you have reviewed our CCPA Privacy Notice .
Posted 30+ days ago
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SVA CareersBrookfield, Wisconsin
SVA is looking for a Staff Accountant to join our growing Healthcare team in our Brookfield, WI location. This is the opportunity you have been looking for! In this role, you will develop your skills across industries, find your passion and the perfect fit. You will benefit from continuous learning through client-facing interactions and develop an in-depth understanding of how accounting impacts the business world. Collaborate with an accomplished and diverse team of professionals and enhance your career with personalized development and mentoring opportunities. Demonstrate your expertise and evolving leadership skills, while building your career in an independent and growing professional services firm that has been certified as a Great Place to Work®! SVA + You. Together, We Serve. People. Better. Overview The Staff Accountant position is an entry-level role that performs general basic accounting and auditing tasks. Staff Accountants understand basic accounting and taxation concepts, and gain experience and familiarization with SVA methods, policies, and practices through mentoring, training, and on-the-job experience. Staff Accountants work closely with more senior staff who provide guidance in advance and during assignments, helping make decisions when difficult situations are encountered, and providing feedback on a regular basis, or when otherwise warranted. Staff Accountants are given guidance on meeting budget and time allotments for each phase of an assignment, as well as how to manage their work schedule to meet those requirements. Staff Accountants may have some interactions with clients, generally with guidance and supervision from more senior staff. 90% Client Work Work with in-charge to complete assigned tax returns and tax planning, as well as other special projects. Prepare basic income tax and informational returns for individuals and businesses, including organizing a file of supporting documentation. Post adjustments to trial balance. Complete administrative and other client related tasks. Maintain confidentiality with client information in accordance with related laws and regulations and adhere to all SVA policies and procedures. Ensure all duties are performed efficiently, and to a satisfactory level, typically requiring 55 hours/week during busy season (including weekends), and 40-45 hours/week during non-busy season. All other duties as assigned. 10% Professional and Personal Development Work with senior staff to develop and execute career path. Utilize internal and external learning opportunities. Participate in projects as identified. Explore and engage in community involvement. Prepare for and take the CPA examination, as appropriate. Qualifications Education: Bachelor’s degree in Accounting or related field required. Experience: Internship experience in public accounting preferred. Professional Certification: Meets requirements to take the CPA Examination preferred. Meets requirements to take the EA Examination required. Apply Today! Begin a long-term relationship with a company where motivation drives advancement. We invite you to explore employment opportunities with us and see how you can have an exciting and enjoyable career! SVA is certified as a great workplace by the Great Place to Work® institute. SVA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. SVA participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..
Posted 3 days ago
Stout Risius RossChicago, Illinois
At Stout, we’re dedicated to exceeding expectations in all we do – we call it Relentless Excellence ® . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team. Associates in Stout’s Investment Banking Healthcare group play a key role in driving the execution of middle-market mergers and acquisitions (M&A), capital raising, and special situation transactions. As integral contributors to the firm’s M&A and Capital Markets advisory activities, Associates gain hands-on experience across all aspects of the transaction process by working closely with senior bankers and actively engaging in deal execution. This role offers Associates the opportunity to enhance their technical expertise, develop client relationships, and gain valuable exposure to transaction dynamics while collaborating with experienced professionals across the firm. Responsibilities: Provide credit expertise by underwriting, structuring, and negotiating live transactions. Lead credit analysis and conduct comprehensive due diligence. Prepare and deliver high-quality presentation materials for internal and external stakeholders. Collaborate with practice leaders and sector leaders within investment banking to secure and execute capital raising transactions. Attend client meetings and actively contribute to discussions. Partner with key stakeholders, including business owners, shareholders, financial institutions, and market competitors. Identify potential strategic and financial buyers for sell-side transactions. Take a leadership role in all phases of the transaction process, ensuring successful execution and client satisfaction. Requirements: At least 2 years of experience in leveraged finance, commercial or corporate credit, or other capital-raising roles. Proven experience managing the end-to-end credit lifecycle. Prior leveraged finance or high-yield experience is preferred but not required. Bachelor’s degree in Finance, Economics, Math, or a related field. Advanced proficiency in Excel, PowerPoint, Word, and other Microsoft Office tools. Basic to intermediate knowledge of SAS, SQL, Python, R, or Tableau. Strong communication skills with the ability to excel in a fast-paced environment. Knowledge, Skills & Attributes: At Stout, we cultivate a collaborative and inclusive culture that values professionals who are driven, entrepreneurial, and team-oriented. Successful Associates possess the following attributes: Positive and team-oriented mindset. Accountability and reliability. Entrepreneurial spirit and commitment to excellence. Strong relationship-building and interpersonal skills. Exceptional communication and responsiveness. Intellectual curiosity and attention to detail. Advanced analytical and quantitative capabilities. Comprehensive understanding of the sell-side execution process. Mentorship and Career Development: Stout is committed to fostering the professional growth of its team members. As an apprenticeship-driven organization, Associates benefit from institutional support and the opportunity to work closely with senior leaders, gaining valuable mentorship and career development to help advance their roles in investment banking. Why Stout? At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life. We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve. We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals. Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives. Learn more about our benefits and commitment to your success. https://www.stout.com/en/careers/benefits The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Stout is an Equal Employment Opportunity. All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law. Interested in joining a rapidly growing group of bright, ambitious professionals in a work environment that values culture, inclusion, and personal growth? Stout might just be the right place for you.
Posted 30+ days ago
Hope At Home Health CareSouthfield, Michigan
We are looking for a scheduling supervisor to join our growing team! The right candidate will have excellent interpersonal skills and is highly organized. They should possess a can-do attitude and have the ability to multitask and be able to pay close attention to detail and obtain required information from clients and customers. Must have Kinnser and ECIN experience. Responsibilities Ensures compliance with all state, federal, and CHAP referral/intake regulatory requirements. Establishes and maintains positive working relationships with current and potential referral sources. Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers. Ensures maximum third-party reimbursement through direct oversight of insurance verification and authorization processes. Builds and monitors community and customer perceptions as a high-quality provider of services. Gathers collates and reports referral statistics including key customer referral trends. On-call Intake Rotation Qualifications Ability to communicate effectively with clients, families, caregivers, and administrative staff Confirmed leadership and interpersonal skills as well as flexibility while working within a high standard of stress You are passionate, ambitious, eager to improve, and computer-literate 2+ years working in Home Care or related services Must have Kinnser and ECIN experience HOPE At Home Health Care is a full-service home care agency dedicated to helping people excel in the comfort of their homes. We offer Medicare-certified skilled services. Whether you are recovering from injury or illness, or simply want to reinvigorate your mobility and health, HOPE At Home Health Care has a solution for you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Posted 30+ days ago
StepfulNew York City, New York
About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—especially those from underserved communities—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to build talent pipelines and address the growing shortage of allied health workers. Our graduates, including Medical Assistants, Pharmacy Technicians and more, go on to work at major employers like CVS, NY-Presbyterian, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT . We were named the #1 EdTech company in the U.S. by TIME for 2025 . We’re unlocking the full potential of the global workforce—improving access to quality healthcare for everyone, everywhere. Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven individuals who thrive in fast-paced, sometimes ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The opportunity : As Senior Partnership Manager, you’ll be at the center of Stepful’s ability to fulfill its mission: placing high-quality, job-ready graduates into real-world clinical experiences that launch healthcare careers. You will own relationships with Stepful’s most strategic clinical partners and be responsible for growing our national externship footprint. You’ll partner with health systems, pharmacies, and other providers to expand capacity, ensure high-quality student experiences, and create pathways from externships into full-time roles. You’ll also lead a team of Partner Coordinators and collaborate cross-functionally with sales, operations, and learning to align supply, demand, and execution. This is a unique opportunity to scale a critical infrastructure layer in the healthcare workforce pipeline. This role reports into our General Manager. What you'll do : Serve as the primary point of contact for top-tier partners, building strong relationships, addressing concerns effectively, and opening new opportunities for expansion. Establish and own feedback loops from partners, translating insights into actionable recommendations for our operations and learning teams. Monitor and improve key metrics, including new site activation, seat retention and growth, and capacity utilization Create playbooks to activate and expand seats at scale among all of our clinical partners, and manage the implementation and improvement of these playbooks via your team of Externship Partner Coordinators. Act as a partner advocate, providing feedback to internal teams on how we can evolve our solution and operations to better serve our externship partners. Work collaboratively with our enterprise sales team to unlock externship capacity at key enterprise partners and participate in team pitches. What you'll bring : You have proven experience independently managing senior client relationships at large, complex organizations – building trust, understanding needs, managing difficult conversations, and influencing clients You excel at driving alignment across teams and balancing client needs with organizational priorities You have strong commercial acumen – a knack for understanding opportunities to better serve a client, and the ability to influence toward deepening a partnership You love operating both at both the “big picture” and “detailed” altitudes – you can think strategically, and execute to bring that vision to life You have excellent verbal and written (e.g., client-ready slides, emails) communication skills You love systems-building and creating scalable infrastructure from the ground up You’re an effective manager who can set ambitious goals, motivate teams to over-achieve, and oversee large initiatives end-to-end Bonus points if : You have worked in management consulting or a B2B go-to-market role (e.g., solutions consulting, account management, client success, sales, business development, strategic partnerships) Experience working in education, talent/workforce development, healthcare, or B2B tech-enabled services companies You are excited to help build a new function – partnering to evolve our ways of working, systems, and tools Interview Process : Introductory call with Talent Acquisition Lead Conversation with Hiring Manager Take-home assignment Virtual panel interview On-Site Panel Interview Benefits and Compensation : Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Open vacation policy, including: Guidance of 15 days PTO annually Stepful closed the last week of December 15 work-from-anywhere days 10 public holidays observed for 2025 The target base salary & performance-based bonus range for this opportunity is $150,000 - $180,000 , and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer . We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
Posted 6 days ago
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USPRockville, Maryland
Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. Brief Job Overview This is a scientific individual contributor position that will be part of the Healthcare, Quality & Safety (HQS) Center of Excellence under the direction of the Director of Engagement and Program Solutions. This role will be responsible for contributing to the engagement efforts to current and prospective stakeholders of HQS standards and solutions. This includes partnership and collaboration with documentary scientists in the Healthcare Quality and Safety team, and cross-functional teams to identify stakeholders that value HQS solutions and engage them through various channels including newsletters, teleconferences, stakeholder conferences, targeted web marketing, direct engagement, and more. How will YOU create impact here at USP? As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments. The Senior Scientist I, Healthcare Quality & Safety Engagement has the following responsibilities: • Assist in the planning, creating, and executing of business cases around HQS solutions. • Identify opportunities for engaging external stakeholders on current and future HQS related standards and solutions. • Develop supporting materials that support HQS external engagements through informational material (e.g. webinars, white papers, infographics, presentations, etc.). • Support engagement activities around the standard setting process of the four HQS expert committees (Personalized Medicine, Healthcare Information & Technology, Healthcare Safety, Quality, and Nomenclature and Compounding). • Participate in the development and implementation of stakeholder engagements on standards and solutions such as open stakeholder forums, workshops, roundtable discussions, trainings and other continuous education events and offerings. • Lead interactions with potential consumers and collection of feedback from USP customers, attendees, and users to assess needs and align with product opportunities. • Coordinate engagement and exhibits at conferences for HQS team. Who is USP Looking For? The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: • Degree in pharmacy or science or relevant field with relevant experience working in the pharmaceutical, healthcare or consumer products industry. • Minimum of 3 years of marketing and/or business experience. Additional Desired Preferences • Demonstrates ability to analyze market trends, campaign performance, and consumer behavior to make data-driven decisions. • Excellent verbal and written communication skills. • Demonstrates innovative thinking to develop unique ways to reach the consumer. o Demonstrates proficiency in social media and digital tools and platforms. o Demonstrates strong organizational skills to manage multiple projects and meet deadlines. • Understanding of USP standards-setting processes and compendial terminology. o Knowledge of global pharmaceutical and healthcare industries and related trade associations. o Knowledge of USP standards related to healthcare practitioner workflow. • Able to operate independently where appropriate yet understand when to escalate issues and how to establish effective working relationships in a team setting. • Experience in hospital-based or community pharmacy with knowledge of CPOE platforms and pharmacy automation. • Understanding and knowledge of organizational development within the context of non-profits. • Operates collaboratively at all levels of the organization in a highly technical environment. • Well-developed organizational, interpersonal communications, negotiation, writing, attention to detail, and strong listening skills. • Proficient computer skills (Microsoft Office Suite – Word, Excel, PowerPoint). Supervisory Responsibilities None, this is an individual contributor role. Benefits USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Compensation Base Salary Range: USD $113,000.00 – $147,500.00 annually. Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons. Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.
Posted 30+ days ago
Executive Home CareChapel Hill, North Carolina
Responsive recruiter Benefits: Your Effort = Your Income Uncapped Potential Monthly Bonus Eligibility Ground Floor Opportunity Entrepreneurial Environment Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Healthcare Marketer / Community Outreach Specialist In-Field & Hybrid (Must reside in NC) About Executive Home Care of Wake Forest Expanding across the vibrant Triangle region, Executive Home Care of Wake Forest is more than a care agency—we’re partners in people’s lives. We bring comfort, consistency, and compassion into the homes of our clients and their families. We’re building a mission-driven, locally-rooted team that is passionate about reimagining how home care connects to the community. About This Role We’re looking for a dynamic, passionate, and driven Healthcare Marketer / Community Outreach Specialist who is not only great at building professional relationships but thrives on making a real difference. Your influence and ideas won’t just be welcomed, they’ll be foundational. This isn’t traditional sales—it’s about connection, credibility, and community impact. You’ll help families find trusted care during some of the most vulnerable moments in their lives, and you’ll do it by being present, building trust, and creating visibility for our services across the region. What You’ll Be Doing Build, nurture, and grow referral relationships with healthcare professionals, discharge planners, social workers, elder law attorneys, senior living communities, and more Host and coordinate community events, workshops, and info sessions to spread awareness and engage prospects Represent the agency in local networking groups, professional circles, and industry events Manage and grow our digital presence (social media, newsletters, etc.) to attract both clients and referral partners Track leads, follow up promptly, and guide families through the intake process with empathy and clarity Drive growth through innovative outreach strategies while staying rooted in our mission and values Who You Are (The Superstar We’re Seeking) A natural connector—personable, confident, and emotionally intelligent Self-motivated, coachable, and enthusiastic about taking initiative Professional and polished, but approachable and authentic Compassionate about the needs of all individuals, older adults, and their families Comfortable using technology (CRM, social media, digital tools) to engage and convert leads Someone who sees challenges as opportunities and is excited to help build something that brings change. Qualifications / Desired Experience 2+ years in marketing, outreach, business development, or sales—preferably in healthcare, home care, or senior services Proven ability to meet or exceed weekly and monthly referral and lead generation targets to drive client conversion Excellent verbal and written communication skills Proven ability to build and maintain professional relationships Valid NC driver’s license with the ability to travel locally across the Triangle area Social media savvy (Instagram, Facebook, LinkedIn, Canva, a plus) Bilingual or multilingual (a plus, not required) Compensation & Rewards At Executive Home Care of Wake Forest, we offer a competitive, growth-minded compensation structure. This role includes a base hourly rate combined with a performance-based incentive plan tied to referral generation, lead conversion, and community engagement outcomes. While initial compensation is structured hourly, successful candidates will have the opportunity for performance reviews at 90 days and periodically thereafter, with a clear career track toward a salaried leadership role. We are committed to recognizing and rewarding contributions that drive our mission forward and building future executive leaders from within our team. Important Note on Employment Eligibility All applicants must be authorized to work in the United States on a permanent basis. How to Apply If you’re ready to combine purpose with performance, heart with hustle, and community with career, we want to hear from you. Even if you don’t meet every single qualification, if this sounds like your calling—apply anyway. Flexible work from home options available. Compensation: $15.00 - $20.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Since 2004, Executive Home Care has been a critical resource for families looking for in-home care for their loved ones. Executive Home Care provides outstanding training and benefits for the caregivers we place. The professional development of our staff is important to our clients; they want to know that their caregiver is skilled, knowledgeable, and experienced in the field. Additionally, our caregivers enjoy attractive benefits in addition to the features of the job that make it inherently rewarding. When you put the two together, you get a winning combination that makes for a great job with incredible long-term potential. Executive Home Care is currently hiring dedicated, compassionate people who enjoy helping others. As a professional caregiver, you will provide direct care to seniors who need a little help with everyday living.Experience in healthcare is not necessary, and all training is provided. Explore Opportunities Near You If you are looking for a career in a fast-growing industry and you want to improve the lives of people in your community, then we want to hear from you.
Posted 1 week ago
ProgynyNew York, New York
Thank you for considering Progyny! Data is the lifeblood of healthcare, and Progyny as a company depends on the accurate, timely, and secure management of data to achieve our company mission at the highest level. This role will be directly responsible for supporting Progyny’s clinical data repository. This role will also be expected to help challenge and mature healthcare data collection system approaches at Progyny; as such, a successful candidate should be motivated by a desire to help shape their environment, not simply follow the established status quo. Success in this role is measured by the following: Configuration and maintenance of the Clinical Data Repository (CDR) Ability to leverage your knowledge of FHIR and healthcare data platforms and technologies to improve and enhance our capabilities Develop queries using CQL and/or “SQL on FHIR” to return data meaningful data from our CDR Working "without a net": navigating past ambiguity through the application of your judgment and experience Ability to find pragmatic options to tactical vs. strategic implementation dilemmas What you’ll do… Gain deep understanding of the CDR (Aidbox) platform and capabilities Configure and maintain the CDR (Aidbox), examples include user access policies, pub/sub configs, and server features Understand the requirements of teams, guide teams in utilizing the features of the CDR, and build new features on top of the CDR Create and optimize queries utilizing the FHIR database that can be used to return consistent results for repeatedly needed concepts About you… 7+ years of experience working with healthcare data, required 5+ years of experience working in a Systems Analyst role focused on software configuration, required Deep knowledge of healthcare data standards, such as HL7/FHIR, CPT, SNOMED, ICD10, required Deep familiarity with modern relational and document-oriented databases and query patterns (SQL, JsonPath, and similar), required Understanding and familiarity with database efficiency (ex: indexing) Strong communication skills and a “team first” mindset Technical skills in one or more of the following: Python, SQL, CQL, Git Experience with CQL, is a plus Experience with Aidbox and/or SQL on FHIR, is a plus Experience using FHIR data for analytics and reporting purposes, is a plus Please note: Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women’s health and family building solutions, trusted by the nation’s leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is to empower healthier, supported journeys through transformative fertility, family building and women’s health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com . Our perks: Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group Menopause and midlife care Health, dental, vision and life insurance options for employees and family Free in-person, virtual and text-based mental health and wellness support Paid time off, including vacation, sick leave, personal days and summer flex time Company equity Bonus program 401(k) plan with company match Access to on-demand legal and financial advice Learning and development programs to help you grow professionally and a mentorship program Company social events to include annual volunteer day and donation matching Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $135,000 - $160,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com . #LI-BG1
Posted 1 week ago
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Rippl CareChicago, Illinois
If you got into healthcare to make a difference, you’re in the right place . We’re looking for a values-driven, mission-focused, dynamic Payroll Specialist who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that’s you, read on! What’s Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action. We’re reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital. Our Mission The Rippl Mission is to enable more good days for those living with dementia and their families. Our Core Values At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. We’re fed up. Today’s dementia care isn’t working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better—so we’re doing it. We’re changemakers. We’re pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need—when and where they need it. And we’re proving it works. We’re in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait. We start with yes. We don’t let barriers stop us. When faced with a challenge, we figure it out—together. We’re problem-solvers, innovators, and doers who find a way to make things happen for the people who need us. We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team—because when they feel valued and empowered, patients and caregivers get the care they deserve. Join the movement We’re looking to find other changemakers who are ready to join our movement. The Role: The Payroll Specialist is responsible for processing and auditing payroll, ensuring compliance with applicable laws and internal policies, managing payroll tax filings, and reconciling payroll data with benefit carrier invoices. This role also partners with Paylocity to support payroll-related system updates, garnishment setup, and tax registration for new states. Essential Functions: Process biweekly payroll for employees across multiple states using Paylocity Audit payroll transactions to confirm accuracy and ensure equitable compensation Monitor completion and approval of timecards prior to each payroll cycle Communicate with managers and employees to resolve timekeeping issues and ensure timely submissions Remit payroll taxes to federal, state, and local agencies Ensure timely and accurate filing of payroll-related tax documents and reports Coordinate with Paylocity and internal stakeholders to complete tax registrations for new states Reconcile payroll deductions with benefit carrier invoices on a regular basis Identify and resolve discrepancies between payroll and benefits systems Ensure benefit deductions are accurately reflected in payroll processing Work with Paylocity to configure garnishments, tax setups, and other system updates Respond to employee inquiries related to payroll, taxes, timecards, and deductions Support internal and external payroll audits and reporting requests Maintain confidentiality of employee and organizational payroll information Perform other payroll or finance-related tasks as assigned Qualifications: Minimum of 3 years of experience in payroll processing, including timecard oversight Experience with multi-state payroll and tax compliance Strong knowledge of payroll systems; Paylocity experience preferred Familiarity with garnishments, payroll tax filings, and benefits reconciliation High attention to detail and ability to meet deadlines consistently Proficiency in Excel and reconciling data across systems Strong communication and organizational skills Ability to manage sensitive information with discretion What’s in it for you Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility Fast growth company with opportunities to take on more responsibility or develop into new roles Flexible work environment and the opportunity to work from home Competitive compensation 401(k) plan with a company contribution Equity in the form of stock options Medical, Dental and Vision coverage for you and your family Life insurance and Disability Remote Work stipend Generous Paid Time Off Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. Role: $60,000 - $78,000 depending on experience Offer of employment is contingent upon successful completion of a background check, drug screen, and all required licensure, credentialing, and related documentation. We are going to make some very big waves starting with a small Rippl - come join us!
Posted 6 days ago
Commonwealth Care AllianceBoston, Massachusetts
011260 CCA-Revenue Cycle Management Position Summary: Reporting to the Director of Encounter Data Management within the Revenue Cycle Department, the Risk Adjustment Data Developer is responsible for the design, development, and maintenance of data systems and tools that support Commonwealth Care Alliance’s (CCA) risk adjustment and Hierarchical Condition Category (HCC) revenue programs. This position ensures the integrity, accuracy, and timeliness of data used for encounter submissions, risk scoring, and revenue optimization. The Developer will work cross-functionally with analytics, IT, operations, and vendor teams to support and enhance data processing workflows related to CMS Encounter Data Processing System (EDPS) and Massachusetts Medicaid (Mass Health). Strong technical skills in SQL, data integration, and systems development are essential. Knowledge of Medicare risk adjustment methodologies is highly desirable. The ideal candidate is a proactive and detail-oriented developer with strong problem-solving capabilities, capable of independently managing development tasks while collaborating in a team environment. This role may involve mentoring junior developers and supporting project leadership when needed. Supervision Exercised: No, this position does not have direct reports. Essential Duties & Responsibilities: Design, develop, and maintain automated data pipelines and systems to support risk adjustment and encounter data submissions (RAPS/EDPS). Implement and optimize SQL scripts, stored procedures, and ETL processes to ensure high-quality data processing. Collaborate with analysts and business users to define technical requirements and translate analytical needs into robust data solutions. Develop and support risk adjustment financial models that align with HCC revenue projections and CMS methodologies. Maintain and enhance reporting infrastructure to track data quality, submission errors, and risk score performance. Ensure timely and accurate flow of encounter and diagnosis data to external vendors and internal platforms. Conduct regular quality assurance checks to validate data integrity, implementing corrections and process improvements as needed. Create and maintain technical documentation of data workflows, business logic, and submission policies. Partner with IT, claims, and enrollment teams to improve systems integration and enhance the risk adjustment data ecosystem. Support audit readiness and regulatory compliance for Medicare and Medicaid risk adjustment programs. Represent the Risk Adjustment team in cross-functional initiatives as a technical subject matter expert. Working Conditions: Standard office conditions. Required Education (must have): Bachelor’s Degree in Computer Science, Information Technology, Health Informatics, or related technical field. Desired Education (nice to have): Required Licensing (must have): N/A Desired Licensing (nice to have): MA Health Enrollment (required if licensed in Massachusetts): No, this is not required for the job. Required Experience (must have): 5+ years of experience in data development or engineering within a healthcare or managed care environment. Desired Experience (nice to have): Required Knowledge, Skills & Abilities (must have): Advanced proficiency in SQL and data transformation; experience troubleshooting and optimizing stored procedures. Experience building and maintaining ETL workflows and data integration processes. Strong understanding of healthcare data, including claims, encounters, diagnoses, and provider data. Familiarity with CMS risk adjustment methodologies and HCC coding preferred. Experience with data visualization tools such as Tableau, Looker, or Power BI is a plus. Excellent communication and collaboration skills; ability to work independently or in team settings. Prior experience working with EDPS data flows and Medicare Advantage programs is a strong advantage. Required Language (must have): English
Posted 30+ days ago
Berkeley Research GroupWashington DC, District of Columbia
We do Consulting Differently BRG Healthcare Advisory helps payers and providers achieve strategic, intelligent growth through our expertise in enterprise strategy, managed care contracting, strategic pricing, value-based care, population health, and clinical quality improvement. From strategy through execution, our data-driven, integrated approach to care, quality, and the underlying economics empowers health systems and plans to achieve sustainable growth and enhance their competitive advantage. The Associate Director role is a senior level consulting staff position. This position requires highly motivated problem solvers with solid analytical abilities, strong organizational skills, and a desire to advance within the organization. The work will involve both execution and oversight of engagement work streams that may be either qualitative or quantitative in nature, and responsibilities include management of junior staff, design of statistical and financial analysis, modeling of financial data and markets, quality control, development and presentation of client deliverables, management of existing client relationships, industry research, and expansion of business. Job title and compensation to be determined based on qualifications and experience. Responsibilities Demonstrate creativity and efficient use of relevant software tools, analytical methods and computer models to develop solutions. Plan and manage all aspects of small to medium sized client engagements and discrete segments of larger projects. Delegate assignments to staff, instruct and monitor progress, and review work product for completeness and accuracy. Develop analyses and financial models using transactional data and/or financial data. Design and generate client deliverables and make valuable contributions to expert reports. Manage client relationships and communicate results and work product as appropriate. Prioritize assignments and responsibilities to meet goals and deadlines. Participate in group practice meetings, contribute to business development initiatives and office functions such as staff training and recruiting. Basic Qualifications Bachelor's degree or equivalent, and an undergraduate level understanding of economics, finance, accounting, statistics, econometrics, or other related subject. Minimum of 10+ years of work experience with a focus in data analytics. Strong technical skills, including the ability to independently execute complex data analytics in at least one programming language (e.g., SQL, SAS, SPSS, Stata, R, etc.). An interest in growing these skills and training others is required. Experience in disputes & investigations or healthcare research and/or analysis. Demonstrate strong verbal and written communication skills. Desire to work in a team environment and supervise team members. Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship. Salary Range: $125,000 – $300,000 per year #LI-JQ1 | #LI-Remote About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world. At BRG, we don’t just show you what’s possible. We’re built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
Posted 1 week ago
Ivy Tech Community CollegeSouth Bend, Indiana
Adjunct Faculty are hired each semester on an as-needed basis. Adjunct Faculty are responsible for creating a learning environment that assists students in reaching their goals; and for providing effective instruction and assessment within the framework of common syllabi provided. MAJOR RESPONSIBILITIES: Facilitates student learning by delivering assigned classes in accordance with college policy and course objectives. Makes optimal use of available technology to enhance instructional methods. Develops/maintains course outlines, syllabi, lesson plans, assignments, tests, and materials. Maintains accurate student records, grades, and other requirements. Engages with students in meaningful and productive ways that impact student learning and leads to a positive experience with Ivy Tech Community College, shows evidence of developing and implementing active classroom teaching strategies focused on engaging students with their learning (curricular). Interacts with students and co-workers in a professional and cooperative manner, complies with college policies, campus guidelines and expectations. Ensures knowledge of and implements emergency and safety procedures for classrooms, labs, and all learning environments. This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. MINIMUM QUALIFICATIONS: A qualified faculty member teaching HLHS courses meets the Healthcare Specialist program standard or the course standard, whichever standard applies to the specific course. This posting is for non-clinical courses: The Program Standard is: Possesses an earned baccalaureate or higher degree from a regionally accredited institution; and Has a minimum of 2 years directly related work experience; and Holds certification or licensure in a health care discipline providing care or service directly to patients; or Holds a current Workplace Specialist License granted by the Indiana Department of Education in any Health Science or Dental Careers with relevant medical Terminology coursework. PREFERRED QUALIFICATIONS : College level teaching experience. RETENTION AND STUDENT SUCCESS Provide academic-related coaching and academic monitoring to assigned student advisees in partnership with professional academic advising staff. Monitor and document student performance throughout the semester, including use of technology for academic advising alerts; provide necessary interventions to include communication with students, tutoring and other academic supports, and referrals to appropriate college resources. Maintain posted office hours and student engagement hours in accordance with campus expectations and the faculty loading policy in the Academic Support and Operations Manual (ASOM 7.2). Promote and assist in student recruitment, retention, and successful completion of programs, including outreach to students by phone, technology tools, and other electronic means. Must have strong working knowledge of current technologies appropriate to area of instruction and meet faculty credentials as outlined in the ASOM 7.1 for the specific area(s) of instruction. Conducts all activities with an appreciation, respect, and promotion of diversity of people, styles, and views. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Posted 30+ days ago
C
Complex Claims Consultant - Healthcare
Continental Casualty CompanyLouisville, New York
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Job Description
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Start the next chapter of your career as a Complex Claims Consultant in Healthcare for CNA Insurance. CNA is a market leader in insuring healthcare providers and facilities, including dentists, physicians, nurses, nurse practitioners, physical therapists, counselors, pharmacists, massage therapists and more than 100 other categories of medical service providers, along with the facilities and practices in which they work. This role will support the Healthcare business and interact with these key customers.You will be responsible for the overall investigation, management and resolution of Healthcare professional liability claims in multiple states. You will be recognized as a technical expert in the interpretation of complex or unusual policy coverages. Under general management direction, you will work within defined authority limits, to manage professional liability healthcare claims with moderate to high complexity and exposure in accordance with company protocols, quality and customer service standards. You will also partner with internal business partners such as Underwriting and Risk Control, to share claim insights that aid in good underwriting and risk management decisions.
The individual will work with insureds, attorneys, other insurers and account representatives regarding the handling and/or disposition of complex litigated and non-litigated claims in multi-state jurisdictions. The individual will investigate and resolve claims, coordinate discovery and team with defense counsel on litigation strategy. They should be able to utilize claims policies and guidelines, review coverage, determine liability and damages, set financial reserves, secure information to negotiate and settle claims.
This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
- Manages an inventory of highly complex healthcare professional liability claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
- Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information.
- Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language, estimating potential claim valuation, working with counsel and following the company's claim handling protocols.
- Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.
- Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts where necessary, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
- Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.
- Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.
- Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.
- Keeps leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management.
- Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
- Mentors, guides, develops and delivers training to less experienced Claim Professionals.
May perform additional duties as assigned.
Reporting Relationship
Typically Director or above
Skills, Knowledge & Abilities
- Thorough knowledge of the professional liability insurance industry, products, policy language, coverage, and claim practices. Understanding of dental malpractice claims and policies is strongly favored.
- Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.
- Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.
- Strong work ethic, with demonstrated time management and organizational skills.
- Ability to work in a fast-paced environment at high levels of productivity.
- Demonstrated ability to negotiate complex settlements.
- Experience interpreting complex insurance policies and coverage.
- Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.
- Knowledge of Microsoft Office Suite and ability to learn business-related software.
- A commitment to collaboration and demonstrated ability to value diverse opinions and ideas.
Education & Experience:
- Bachelor's Degree or equivalent experience. JD a plus.
- Typically a minimum six years of relevant experience, preferably in claim handling or medical malpractice litigation.
- Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
- Professional designations are a plus (e.g. CPCU).
#LI-KP1
#LI-Hybrid
In Chicago/New York/California, the average base pay range for the Complex Claims Consultant role is $113,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.
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