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Agil3 Technology Solutions (A3T)*San Antonio, TX
Tier II Advanced Support Agents provide second-level technical support for the contract environment. They handle escalated incidents and requests that cannot be resolved at Tier I, offering advanced troubleshooting across the customer’s IT infrastructure. Tier II staff support remote connectivity, authentication, email, mobile devices, software installations, and hardware, ensuring timely resolution of complex issues in compliance with established performance standards. Key Responsibilities Provide advanced troubleshooting and resolution for escalated incidents including: Mobile device issues (AirWatch or equivalent mobile service environment). Email and Microsoft Outlook functionality. Personal Identity Verification (PIV) card authentication and access issues. VPN connectivity (Global Protect, Zscaler, or DHS Workplace remote access tools). Microsoft Office suite and Windows operating system issues. Active Directory account or access issues. Remote workstation and peripheral troubleshooting (laptops, desktops, tablets, printers, scanners, cameras). Remote software installations using approved government tools. Document all troubleshooting steps and resolutions in the Government ITSM tool (e.g., ServiceNow). Escalate unresolved incidents to internal teams or third-party vendors, ensuring complete and accurate ticket handoff. Answer and respond to transferred calls, chats, and tickets within required service levels. Support major incident management, participating in bridge calls and providing status updates on customer impacts. Monitor and maintain service quality, ensuring that Tier II incidents are resolved or escalated within required timeframes. Contribute to knowledge management by creating and updating troubleshooting documentation, knowledge articles, and SOPs. Collaborate with Tier I staff to provide feedback and informal training on recurring escalation issues. Participate in continuous improvement initiatives, recommending process or tool enhancements. Minimum Qualifications Education: Associate’s degree or higher in Information Technology or related field (preferred). Experience: Minimum 3–5 years of experience in IT support, help desk, or technical troubleshooting. Experience supporting enterprise environments and federal customers strongly preferred. Certifications: ITIL v4 Foundation (required). CompTIA A+, Network+, or Security+ (preferred). Microsoft Certified Desktop Support Technician (MCDST) or equivalent (preferred). Skills: Strong technical troubleshooting skills for enterprise applications, networks, and operating systems. Proficiency with ITSM tools (ServiceNow experience preferred). Ability to manage multiple escalations simultaneously while maintaining attention to detail. Strong communication skills for working directly with end-users and documenting technical solutions. Customer service focus with ability to explain complex issues in simple terms. Other Requirements Must be a U.S. Citizen. Must pass government background investigation. Must be available to work shifts (day, swing, or night) to support 24x7x365 operations. Company Overview Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking #9, and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO’s recognition as an “All-Star Entrepreneur”, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine! “As a go-to Women-Owned Cybersecurity company in US and internationally”. As part of our growth, we are looking for YOU to join our growing team. A3T offers excellent benefits to enhance the work-life balance, including: Medical Insurance Dental Insurance Vision Insurance Life Insurance Short Term & Long-Term Disability 401k Retirement Savings Plan with Company Match Paid Holidays Paid Time Off (PTO) Tuition and Professional Development Assistance Parking/Travel Reimbursement (metropolitan areas) Powered by JazzHR

Posted 30+ days ago

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Mains'lDayton, MN

$19+ / hour

Join Our Team as a Direct Support Professional! Mains’l is seeking compassionate and dedicated individuals to support people in their homes. If you are patient, adaptable and enjoy creating comfortable environments, this could be the perfect opportunity for you! We are committed to providing person-centered care that respects the needs, preferences, and goals of those we support. In this role, you'll empower people, promote self-advocacy, and help create a supportive, inclusive, and dynamic environment. At Mains’l, we focus on quality care, family and community engagement, cultural sensitivity, and flexibility. Our team fosters a laid-back, fun, and innovative work atmosphere, and we ensure everyone can live a life that allows them to be themselves. We provide support for those who may need help advocating for their needs. Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants. Location: Dayton, MN Shift(s): Part-Time Wage: Starting $19.00/ HR Job Responsibilities Provide supports consistent with what is needed for the person and authorized for Mains’l to provide (this may include dressing, bathing, responding to behavioral and mental health crisis, coaching through difficult situations, etc.) Support with behavior management and intervention; including de-escalation and using positive reinforcement techniques Support in transportation of varying activities important to the person as well as attend medical appointments as needed Administer medication Collaborate and communicate effectively with the team on service plans Document on service plans as instructed, ensuring accurate records for ongoing support Complete incident reports Ensure a safe and structured environment Complete and stay up to date on all trainings that are assigned Requirements At least 18 years of age Valid MN driver’s license and ability to pass Motor Vehicle Report Reliable transportation with valid insurance Ability to pass a background check through DHS 1 year of experience as a DSP or similar with behavioral or medical supports CNA Experience Preferred Summary of available Benefits: Paid training Education Assistance 401(k) and matching Sick time Paid Time Off Health Insurance- including dental and vision Life Insurance Health Savings Account Powered by JazzHR

Posted 30+ days ago

Neighborhood Health logo
Neighborhood HealthPlainfield, NJ

$100,000 - $140,000 / year

🌟 We're Hiring: Director of Finance and Decision Support📍 Location: Plainfield, NJ🕒 Schedule: Full-Time (40 hours/week)💼 Reports To: Chief Executive Officer Salary Range: $100k-140k AnnualAre you a change agent who can be a mission advocate while building financial sustainability? Can work with mission-centric employees at all levels, in all departments, to help an organization grow and thrive? Neighborhood Health Services Corporation (NHSC) is looking for a Director of Finance to join our dynamic team. This is your opportunity to make a meaningful impact while advancing your career in a supportive, community-focused organization.________________________________________What You’ll Do:As our Director of Finance, you’ll play a key role in ensuring financial accuracy and transparency, while serving as a liaison between the various clinical and non-clinical departments as well as our Board. This is a growth opportunity where you will learn about NHSC’s critical role in the community, help develop sustainable operational practices, and contribute to the organization's success. Your responsibilities will include:✅ Ensure accuracy and compliance in financial statements✅ Work with the leadership team to develop, monitor, and enhance proformas✅ Maintain and organize financial records✅ Provide critical input to clinical and non-clinical leaders to enhance operations✅ Recommend cost-saving and revenue-enhancing strategies✅ Collaborate with special projects and initiatives________________________________________What We’re Looking For: Bachelor’s degree in Accounting or Finance (required) Ability to develop “out of the box” solutions to challenges Minimum 5 years of accounting experience; nonprofit experience is a plus Proficiency in Microsoft Office (Outlook, Word, Excel) Experience with accounting systems Strong attention to detail and organizational skills Ability to manage multiple projects and meet deadlines Excellent communication skills—both written and verbal________________________________________Why NHSC?At NHSC, we’re more than just a workplace—we’re a community. We’re committed to improving health outcomes and fostering a culture of collaboration, integrity, and respect.________________________________________Diversity, Equity & Inclusion StatementNHSC is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, experiences, and perspectives, and we believe that a diverse team strengthens our ability to serve our community.________________________________________✅ Take the Next Step in Your Career!Ready to Apply?Send your resume and cover letter to HR@NHscnj.org. We look forward to learning more about you! Powered by JazzHR

Posted 30+ days ago

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Easter Seals Goodwill NDWyndmere, ND

$16 - $18 / hour

Join our team today where a better community begins with you!  Enjoy a collaborative, flexible environment working with a team of individuals carrying out the common goal of serving your community and helping people live their best life!  We believe that education, training, and work is transformational and can form a key element of a person's life.  We believe through people-focused service delivery, a person can lead a productive life and that the most valuable assets are the people we employ and serve. When working part-time at Easter Seals, schedules vary from 2 hours a day or longer.  If you can't work 8 hours at a time, that is not a concern at all.  We have varying schedule types to fit with your life while attaining your career goals. The Direct Support Professional will provide services to adults and children with disabilities along with their families by carrying out the Mission, Vision and Values of Easter Seals Goodwill ND, Inc. (ESGWND)   Qualifications: • Interest in and/or experience in supporting people with disabilities to achieve their goals and outcomes. • Ability to work both as a team and alone, to complete tasks as instructed, be receptive to new ideas and be creative in helping to solve problems. • Believe that everyone can and must have an opportunity to learn and grown, regardless of their disability. • Age 16 or older. • Ability to meet and maintain background investigation requirements, and commitment to providing a drug-free, non-violent place for people supported to live and our employees to work. • Driver’s License might be required depending upon program needs. Primary Responsibilities: • Assist and support people to realize their goals and attain personal outcomes. • Assist and support people to develop and/or maintain a social support network. • Assist and support people to maintain or re-establish their family connections. • Assist and support people to maintain their home, their health, and their well-being. • Assist and support people to utilize their community and its resources. • Assist and support people to direct their services and make informed choices in all aspect of their life. • Assist and support people to have a safe environment in which to live and work, free of abuse, neglect or exploitation. • Ability to lift fifty (50) pounds on your own. • To be an advocate for people with disabilities and to teach members of the community to treat people we support with dignity and respect by modeling positive attitudes and respectful communication and interactions. Benefits: Flexible Schedule Paid Training Pay:  $16.00 - $18.00 per hour and is based on experience.     About Us:  Easter Seals Goodwill ND, Inc. is a person-centered organization that has impacted 326,781 people through our programs and services for the fiscal year 2021-2022. Our services are funded in part by utilizing the donations we receive through the Goodwill Stores and Shop Goodwill to provide quality care and support for children, adults, and families, as well as provide training and education to those with employment barriers.  Disclaimer: The above description outlines the primary duties and responsibilities of the Direct Support Professional role at ESGWND. It is not exhaustive and may include additional tasks as assigned by management. Powered by JazzHR

Posted 30+ days ago

ExpertCare logo
ExpertCareClinton Township, MI
Ready to make a real difference? Be a part of our team that takes great pride in helping others succeed! ExpertCare is committed to a thriving company culture that instills inspiration and happiness in the hearts of its team members. ExpertCare is looking for reliable, compassionate, and helpful Caregivers to work 1:1 with our Recipients . You will be working in our clients homes while supporting, encouraging and helping with skill building activities. You will also be bringing them into the community to help grow and strengthen their personal goals outside of their home environment. ExpertCare services Community of Mental Health Recipients in Southeast Michigan. Full and part time positions are available! Benefits: Paid Training Flexible Schedule Weekly Pay Virtual Interview Process Benefit Opportunities This position is for afternoon hours (starting around 2 or 3pm) until early evening (ending around 8pm) during the week, and some weekends. At ExpertCare, we strive to make a difference and impact in the lives of our Recipients and Caregivers! Powered by JazzHR

Posted 3 weeks ago

Hillman Flooring & Design logo
Hillman Flooring & DesignSUGAR HILL, GA
Sales Support & Estimating Coordinator Location: Sugar Hill, GA Company: Hillman Flooring & Design About Us Hillman Flooring & Design is a full-service flooring and design company serving builders, designers, and homeowners across Metro Atlanta. Our company is built on strong relationships, superior craftsmanship, and a commitment to delivering exceptional results on every project. We’re seeking a detail-oriented, organized, and proactive Sales Support & Estimating Coordinator to join our growing team. This position plays a key role in supporting our Business Sales & Development team by preparing estimates, assisting with project design and takeoffs, coordinating scheduling, and ensuring a smooth experience from quote to completion. Position Overview The Sales Support & Estimating Coordinator will assist the Business Sales & Development Representative in all phases of the sales and project management process. This role combines estimating, quoting, design coordination, and administrative support to ensure that projects are accurately scoped, efficiently scheduled, and professionally presented to our clients. Key Responsibilities Support the Sales & Development team with daily sales and estimating activities. Complete detailed material takeoffs from blueprints, plans, or site measurements. Prepare and maintain quotes, bids, and proposals using RFMS software. Coordinate with vendors and suppliers to obtain product pricing, availability, and lead times. Assist with scheduling installation dates and communicating with clients and sales / field teams. Participate in design and selection meetings with clients, helping guide material choices and project layouts. Create and manage project renderings, design boards, and digital presentations. Ensure all quotes, documentation, and selections are accurately recorded and approved prior to scheduling. Maintain strong internal communication between design, sales, and installation departments to ensure a seamless workflow. Provide additional administrative or operational support as needed to facilitate project success. Qualifications Previous experience in flooring, home design, or construction support roles preferred. Strong organizational skills with high attention to detail and accuracy. Ability to read and interpret construction drawings, blueprints, and material specifications. Proficiency in RFMS (or similar estimating software), Microsoft Office Suite, and digital design tools. Excellent communication and time management skills. Ability to manage multiple tasks in a fast-paced environment. A collaborative mindset and a desire to be part of a team-driven culture. Compensation & Benefits Competitive hourly or salary structure (based on experience) 401(k) with company match Paid time off and holidays Health care options Opportunities for professional growth within Hillman Flooring & Design Why Hillman Flooring & Design At Hillman Flooring & Design, we believe success starts with teamwork. Our Sales Support & Estimating Coordinators play a critical role in ensuring our projects are accurate, on time, and exceed client expectations. If you thrive in a fast-paced environment, take pride in precision and design, and enjoy supporting a team focused on excellence — we’d love to meet you. Powered by JazzHR

Posted 30+ days ago

DACUT logo
DACUTFlint, MI

$13 - $14 / hour

🌿 WHERE PASSION MEETS PROFESSION Are you friendly, organized, and passionate about creating great first impressions?We’re looking for a Receptionist to join our growing team at DACUT Cannabis Retail ! This role is perfect for someone who thrives in a customer-facing position, loves keeping operations running smoothly, and takes pride in providing exceptional service. As a Receptionist, you’ll be the heartbeat of our store — the first and last impression for every customer who walks through our doors. You’ll ensure smooth check-ins, support management, assist with customer communication, and help maintain a compliant and welcoming retail environment. 🌱 Key Responsibilities Front Desk Excellence: Greet every customer warmly, manage check-ins compliantly, and create a professional first impression. Customer Support: Assist with loyalty programs, explain promotions, and provide accurate information about store policies. Operational Support: Act as a key communication link between customers and management, reporting on store activity, feedback, and daily flow. Market Awareness: Research competitor offerings, cross-check promotions, and share insights with management to keep DACUT ahead. Website & Promotions: Help ensure the store’s website and promotional materials are current and accurate. Compliance First: Uphold all cannabis retail regulations and maintain precise documentation of customer interactions. Team Assistance: Support administrative and operational tasks, including inventory coordination, scheduling support, and maintaining lobby organization. 💼 Experience & Qualifications Prior experience in hospitality, retail, customer service, or administration highly preferred. Cannabis industry experience is a plus but not required — a willingness to learn is essential. Excellent communication, organization, and multitasking skills. Ability to handle sensitive information with professionalism and confidentiality. Strong attention to detail and commitment to compliance. Must be 21+ years old and able to pass any required background checks. 🌿 Knowledge & Skills Familiarity with cannabis products, promotions, or compliance processes a plus. Proficiency with computers, scheduling tools, and POS systems. Ability to stay calm and professional under pressure in a fast-paced environment. Friendly, approachable, and polished communication style. 💚 What We Offer Health, dental, and vision insurance 🏥 Employee discounts on products 🌿 Ongoing training and professional development opportunities 📈 A supportive, team-oriented culture that values your energy, positivity, and professionalism 🌞 Who You Are You’re dependable, personable, and organized — someone who loves being at the center of the action. You take pride in helping customers feel welcome and confident, while supporting management behind the scenes to ensure smooth daily operations. You bring professionalism to every interaction and represent the DACUT brand with pride. Job Type: Full-Time Location: DACUT Cannabis Retail — Flint, MI Starting Pay: $13.00–$14.00/hour Schedule: 30–40 hours per week 📩 READY TO JOIN THE MOVEMENT? Be the welcoming face of DACUT Cannabis Retail — where passion meets professionalism. Apply today and grow with a team that’s shaping the future of cannabis retail. 🌿💼 ​​ Find more vacancies at www.dacut.com/careers Powered by JazzHR

Posted 2 weeks ago

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cdcbLos Fresnos, TX
POSITION TITLE:         DreamBuild Production Support Manager SUPERVISOR:                 DreamBuild Program Manager STATUS:                              Exempt About Us Founded in 1974, cdcb | come dream. come build provides safe, sanitary affordable housing to the citizens of South Texas, and is one of the largest non ‐ profit producers of single ‐ family housing for homeownership in Texas. cdcb is a multifaceted affordable housing organization devoted to utilizing collaborative partnerships to create sustainable communities across South Texas through quality education, model financing, efficient home design, and superior construction. Our dedicated team members work to improve the lives of low to moderate families and individuals to grow wealth and improve families educational, housing, and financial security. We offer industry competitive compensation, excellent benefits with a five-decade old firm. cdcb is an inclusive and exciting work environment. We are looking for a knowledgeable and self-motivated individual to join our team. Summary The Production Support Manager ensures DreamBuild's modular production operations run efficiently, safely, and in alignment with production schedules. This role focuses on daily operational readiness, space planning, material staging, and workflow optimization. The Production Support Manager works closely with the Production Planner, Warehouse, and Field Teams to identify and remove execution barriers, lead continuous improvement efforts, and drive accountability across the field leadership. This role directly supervises the Superintendent and QA/QC Specialist. Duties and Responsibilities Coordinate daily production readiness, including labor deployment, material staging, and space planning. Supervise and develop the Superintendent and QA/QC Specialist, ensuring timely reporting and compliance with daily operational routines. Oversee space planning and layout at the Farm and job sites to maximize workflow efficiency. Collaborate with the Production Planner to align material availability and labor allocation with production schedules. Drive accountability for routing compliance, cycle counts, staging plans, and production checklists. Coordinate with the Warehouse and Supply Chain teams to pre-stage materials and tool kits for upcoming production activities. Lead daily huddles and weekly operations meetings to review schedule readiness, material status, and field execution. Identify process bottlenecks and implement practical improvements to reduce downtime and rework. Ensure safety, quality, and operational standards are followed throughout production activities. Develop and maintain operational SOPs, staging plans, and readiness checklists. Monitor and report daily, weekly, and monthly KPIs related to schedule adherence, material readiness, quality compliance, and operational efficiency. Act as the primary point of contact for resolving daily operational issues. Other Duties as Assigned Required Qualifications, Skills and Experience Bachelor’s degree in Construction Management, Operations Management, Supply Chain, or related field preferred. 3+ years of experience in manufacturing, production, or field operations management, preferably in modular construction or offsite manufacturing. Ability to read, analyze, and interpret construction drawings, process documents, and production schedules. Ability to effectively communicate operational plans and hold team members accountable. Strong problem-solving and decision-making skills. Ability to proactively identify issues and implement practical solutions. Capable of navigating situations with limited standardization. Certifications or licensing in Lean, Six Sigma, or OSHA preferred but not required. Must be fluent in Spanish. Supervisory Responsibilities This position supervises the Superintendent, QA/QC Specialist, and may oversee additional field support roles in the future. Compensation and Benefits Salary – Based on Experience Bonus – Based on production goals met 100% of premium for health, vision and dental benefits paid by cdcb. Life Insurance 401K retirement plan (no match required) 16 paid holidays Vacation Days - Based on Length of Service Personal Days - Based on Length of Service cdcb IS AN EQUAL OPPORTUNITY EMPLOYER   Powered by JazzHR

Posted 30+ days ago

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WholesomeCo CannabisBountiful, UT

$18+ / hour

Job Title: Part-Time Dispatcher- Driver Support Coordinator Compensation: $18 Per hour Schedule: Monday : 10AM-6PM, Wednesday : 1:30PM-9:30PM, Saturday : 1:30PM-9:30PM, additional availability will be required based on company needs Location: Bountiful, Utah Status: Part-Time Benefits: Paid Time Off (PTO), Paid Holidays, 401(k), employee discount About WholesomeCo: At WholesomeCo you are not just filling a seat, you are helping us constantly be better and improve. We look at each new hire as an opportunity to level up our company. Each new hire should bring a high level of transparency, communication, work ethic, curiosity, and balance out assertiveness while maintaining respectful dialogue with their coworkers. We hope we bring out the best in each person we hire and we hope each new hire will help us find innovative ways for us to be better in return. We want each employee to have an enjoyable experience at WholesomeCo by making each day enjoyable and setting time aside to have fun in group settings regularly. WholesomeCo is leading the movement to normalize cannabis as a natural path to health and wellness. Various medical cannabis services are offered, including statewide delivery to 99% of Utah's population, as well as retail, drive-thru, online pick-up services through its pharmacy in West Bountiful, an in-house built app for patients, innovative technology resources, cannabis cultivation, and cannabis processing of our constantly growing line of WholesomeCo branded products. Our vertically integrated company is well known for its technology-driven approach, our focus on data, and perpetual innovation. WholesomeCo is committed to improving medical cannabis accessibility by putting patients' needs first and guiding them along their personal cannabis journeys. WholesomeCo is in search of a Dispatcher to join our growing team. The Dispatcher will be responsible for coordinating the logistics of deliveries to our patients. Responsibilities include : Coordinate, Route, schedule deliveries, assemble orders, and facilitate payment processing Create transportation manifests and other required records for patient deliveries Answer Calls with a cheerful, positive attitude pertaining to Dispatch order or Courier Drivers having issues or needing assistance on their routes Maintain an on-going knowledge of company products and current state laws regarding medical cannabis and delivery regulations Monitor routing software and communicate effectively with drivers throughout the day. You’ll be the point of contact if they need assistance while out on a delivery route Responsible for making sure all rostered drivers have a route in the system and in the right delivery area to ensure route completion in a timely and safe manner. You must have the necessary skills and knowledge to make route changes and assignments in the routing software. Training will be provided - judgment is key Light Scheduling- As we continue to grow, you’ll be expected to have a certain level of knowledge related to scheduling and driver availability. It is important for you to not only have access to the scheduling tools but to learn the use of them and make approved changes if necessary Other job duties as requested Qualifications: 1+ years dispatch and/or logistics experience preferred 2 + years customer service experience preferred Superior communication skills are paramount - written and verbal Strong computer skills. Experience using Microsoft Office products as well as extremely comfortable working with new software/applications Experience working with smartphone applications Good teamwork mentality: able to build trustworthy and supportive working relationships Experience in the transportation/dispatch industry Strong logical thinking, analytical skills, and problem solving skills Flexibility and ability to adjust to a start-up environment that is fast-paced and constantly changing Must be reliable and dependable at all times Flexible schedule -ability to work mornings, evenings, weekends Ability to sit or stand for long periods, crouch, bend, and carry up to 10 lbs Must have a working phone with a connection to internet services Ability to verbally communicate and hear audio Must pass a pre-employment/post-offer background check Must be 21 years of age or older Benefits: Paid time off (PTO) 2 weeks accrued annually during the first two years of employment 3 weeks accrued annually after two years of continuous employment 4 weeks accrued annually after five years of continuous employment Seven (7) paid holidays per year 30 minute paid lunches per working day over 5 hours Employee Assistance Program (EAP) 401(k) with 100% employer match up to 3% and 50% match for the following 2% Employer paid $25,000 of basic life coverage Employees who are active medical cannabis patients are eligible for an employee discount of 35% off of WholesomeCo products and 15% off of 3rd party products WholesomeCo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Employment is contingent on passing a pre-employment/post-offer background check. This employer participates in the E-verify program where legally required. Powered by JazzHR

Posted 2 weeks ago

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Hearts and Hands of CareWillow, AK
Caregiver - Experienced Direct Support Professional -  BASIC FUNCTION  : Provide ongoing services to clients and individuals with needs in their community or in their home. Keeping the individual safe, working on individualized goals, and documenting daily. Provides role model behavior by setting a positive example with behavior and work ethics. Engaging in friendly professional relationship and maintaining boundaries. Keeping open communication with the team regarding needs and expectation of service delivery. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for the high needs management of service recipients and their individuals. Responsible for meeting productivity standards Responsible for the implementation of the Service Plan and comprehensive documentation, staffing notes, contact notes and other forms of documentation toward the goals and objectives of the individual Promotes a strengths based perspective while empowering children and individuals to reach desired outcomes. Actively engages children, individuals, and other identified informal/formal supports within the Framework. Will develop an individualized Service Plan with collaboration of family and team members to reflect unique child/family needs, measurable objectives, action steps to meet the needs while incorporating the family vision and family strengths to meet identified needs/goals. Will develop a comprehensive crisis and safety (safety plan when necessary) within the Child and family Team. Demonstrates the ability to monitor the delivery of services to ensure they are addressing service plan goals Maintains a general knowledge of services and supports available in the community, both from inside and outside of the agency Coordinates transportation for service recipients. Interacts professionally with other stakeholders Works within the Child and family Team to promote community based care while supporting the most appropriate and least restrictive setting Actively assist individuals transition through life domains, services, levels of care and into adulthood. Demonstrates quality written documentation that reflects correct spelling and grammar, appropriate use of behavioral health acronyms, appropriate use of therapeutic terminology Demonstrates team work and shared leadership Communicates with team members, supervisor, and other employees in a positive and supportive manner and returns emails/phone calls within a 24-hour turnaround time frame Carries cell phone and is able to be reached during work hours Comprehends and complies with the obligation to consult with his/her supervisor or clinical consultant when support is needed beyond the DSP’s capabilities Submits documentation as outlined in agency standards Maintain regular and reliable attendance and be punctual at all times for scheduled events Will adhere to all administrative tasks as outlined in agency policies and procedures KNOWLEDGE, SKILLS AND ABILITIES  ; Strong interpersonal skills and customer service Must have knowledge of the HIPPA laws of 1996 to maintain and safeguard confidential medical and personal records Experience with documenting in the Therap data base is preferred. Must have proven ability to provide descriptive notes addressing interventions used and individual response in data base. Working knowledge of signs and symptoms of common illnesses and conditions Effective written and oral communication skills Ability to consistently be at work and on time Ability to maintain a confidential working relationship Excellent personal organizational skills Ability to follow oral and written instructions Ability to communicate effectively and maintain a positive attitude in difficult situations QUALIFICATIONS: Must be at least 18 years of age; Must meet all the requirements for the position as set out in 7 AAC 125.010 – 7 AAC 125.199; Must pass a Criminal Background Check requested under (c) of this section unless the department grants a variance under 7 AAC 10.935; May not have been denied a health care provider license or certification for a reason related to patient services described in 7 AAC 105 – 7 AAC 160, or ever had a license or certification revoked; and Must be able to independently assist the recipient with the specific ADL under 7 AAC 125.030 and services provided to the recipient Must be able to attend training and obtain First Aid card issued by the American Red Cross, American Heart Association, or other agency approved by The Department of Seniors and Disability Services Must be able to attend Mandt training Confirmed service in the industry with advance training in behavioral, medical or caregiver services is preferred.  Must be reliable and dependable  WORK ENVIRONMENT: Indoors in a home setting and or in a community setting Schedule: Various Salary/Benefits: Competitive Pay Paid Time Off Healthcare Dental Vision Life Insurance  Health Savings Account 401K Savings Plan ACKNOWLEDGMENT: Note: The above statements are intended to describe the general nature of the work performed. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. HAHOC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Hearts & Hands Of Care, Inc is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood. Powered by JazzHR

Posted 30+ days ago

Elite Home Health Care logo
Elite Home Health CareSyracuse, NY

$16 - $18 / hour

Job Summary We are seeking compassionate and dedicated individuals to join our team as Adult Day Care Support Staff. As a member of our team, you will play a vital role in supporting clients that attend our day care program. The ideal candidate will have a passion for helping others, excellent communication skills, and a commitment to promoting the well-being and independence of our clients. Essential Duties and Responsibilities: Facilitate and engage participants in activities such as arts and crafts, games, music, and exercise programs, and other activities that are of interest. Offer companionship and emotional support to participants, fostering a warm and welcoming environment where they feel valued and respected. Ensure the safety and well-being of participants, closely monitoring their behavior and physical condition, and promptly addressing any concerns or emergencies. Assist with maintaining a clean, organized, and safe environment within the day care center, including cleaning and sanitizing common areas and equipment. Communicate effectively with participants, their families, and other members of the care team to provide updates on participant progress, needs, and concerns. Qualifications and Skills: High school diploma or equivalent. PCA or equivalent preferred Previous experience working with older adults, individuals with disabilities, or in a similar caregiving role preferred. Compassionate and patient demeanor with a genuine desire to help others. Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Physical stamina and the ability to assist participants with mobility and physical tasks. First aid and CPR certification preferred (or willingness to obtain). Background check and clearance required. Work Environment: On-site Pay Range: The hiring range for this position is $16.00-$18.00/hour . Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR

Posted 3 weeks ago

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Chief of Staff, LLCNorwich & New London County, CT
Are you seeking a flexible, consistent, and dynamic food service opportunity this Fall & Holiday season and are local to New London / New London County!? Now is the perfect time to onboard with our team - the busy Fall Season is HERE, and we already have active opportunities. Support Top Venues Throughout the Region; COOKS ( Prep, Line, Grill, Production, Banquet, Deli, & more ) FSW DISH PRIORITY LOCATION New London, CT, Norwich, CT, & Surrounding! Hotels, Corporate, Medical, Casinos, Universities, & More! Why Work With Us? Flexible Scheduling Competitive Weekly Pay Quick & Easy Onboarding Supportive Team Culture User-Friendly App Requirements: Must be at least 18+ Background check required Valid U.S. work authorization At least 6 months of food service/kitchen experience Servsafe highly preferred Strong knife skills and food safety knowledge 2 Professional References Regular phone/email access for scheduling Apply today, and we’ll be in touch promptly! #INDNL PM21 Powered by JazzHR

Posted 1 week ago

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Gr8ttek, LLCWest Valley, UT

$40+ / undefined

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits : $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver’s license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR

Posted 4 weeks ago

D logo
DanvilleLehi, UT

$16 - $17 / hour

Direct Support Staff Are you looking to make a difference in people's lives? Do you want a job that is more than just a paycheck? Are you empathetic and compassionate? Help adults with intellectual and developmental disabilities achieve their own unique desired quality of life! Our Direct Support Professionals help people find joy living in their own homes. A perfect job for those interested in the fields of nursing, medical supports, social work, behavior supports, and therapy, but anyone with a desire to help others will find it rewarding and meaningful. Teach skills, support with daily needs, and grow together as you form meaningful and empowering relationships. Ensure that no voice goes unheard, and no joy goes unnoticed! Responsibilities Patience and Understanding Joy and Laughter Creativity and Enthusiasm Willingness to pass a background investigation Provide compassionate care and support to individuals with developmental disabilities in a group home setting Assist individuals with daily living activities (ADLs) such as personal hygiene, meal preparation, and medication management Observe and report any changes in individuals' behavior or health status Maintain a clean and safe environment for residents Foster effective communication and build positive relationships with individuals and their families Collaborate with team members to ensure the highest quality of care Qualifications Strong caregiving skills with a focus on supporting individuals with developmental disabilities Excellent communication skills to effectively interact with individuals and their families Ability to assist with activities of daily living (ADLs) and provide care Experience in group home settings or long-term care is a plus, but not required Basic knowledge of first aid and safety protocols is beneficial Willingness to learn and adapt in a caregiving environment *No Prior Experience Necessary – We Will Train You! You Will Gain: Experience with Intellectual/Developmental Disabilities, including autism, acquired brain injury, down syndrome, and many other unique needs DSP caregiving skills Knowledge of medical, psychological, and social supports Positive Behavior Supports, relationship building, and communication skills Wage and Benefits: $16-$17 per hour Full-Time (30+ hrs) or Part-Time employment with a flexible schedule $250 Sign-On Bonus upon completion of training PTO, Medical, Dental and Life Insurance; Short/Long Term Disability; Employee Assistance Program; Flex Spending Account Ongoing training and development Amazing time with the most wonderful people you’ll ever meet! Powered by JazzHR

Posted 30+ days ago

P logo
Passavant Memorial HomesCentre County, PA

$23+ / hour

Passavant Memorial Homes is one of the foremost, consumer-focused providers of support to individuals with intellectual disabilities, autism, and behavioral health needs. The mission of Passavant Memorial Homes is to empower individuals to live successfully in the community. Our team of professionals have been dedicated to promoting choice and independence for individuals with intellectual disabilities for more than 120 years. Throughout our history, we have continuously focused on ensuring the highest quality support and providing a variety of opportunities for our employees to develop and advance. Passavant Memorial Homes is currently seeking responsible, caring, and dedicated people to fill ISO Support Service Worker positions in our Home and Community Services (HCS) program across Centre county. ISO Support Service Workers play a crucial role in fulfilling the mission of Passavant Memorial Homes’ HCS program by providing care and supervision to the individual in the areas of activities of daily living, as well as social and recreational activities. The ISO Support Service Worker is responsible for the safety and well-being of the individual, as well as serving as a positive role model. The ISO Support Service Worker provides services to the individual in the individual’s home and/or in the community and uses the ISO Support Service Worker’s personal vehicle for transporting the individual, as appropriate. Apply today to find your career and passion at Passavant Memorial Homes! DUTIES AND RESPONSIBILITIES OF THE ISO SUPPORT SERVICE WORKER/CAREGIVER: Perform the tasks outlined in the individual’s Individual Plan (IP). Complete the assigned tasks in the manner in which they are requested. Perform the requested services for the individual within the units authorized within the IP. Deliver services in a manner consistent with the policies and procedures developed and provided by Passavant Memorial Homes. Provide supervision and positive role modeling at home and in the community. Complete the necessary Pre-Service and Annual In-Service training planned by the individual/representative and facilitated by HCS. Observe the individuals’ behaviors and changes in physical condition, and report accurately. REQUIRED SKILLS AND KNOWLEDGE OF THE ISO SUPPORT SERVICE WORKER/CAREGIVER: Minimum of 18 years of age, required. Valid driver’s license, required. Current car insurance and registration, required (position requires use of personal vehicle). Successfully pass background check, required. Experience working directly with individuals with developmental disabilities, preferred. PASSAVANT MEMORIAL HOMES OFFERS A VARIETY OF BENEFITS INCLUDING: Competitive Wages: $22.50 an hour 401K Retirement Plan Dynamic and Supportive Work Environment Passavant Memorial Homes Family of Services is an Equal Opportunity Employer. INDHCS If you are having issues or need assistance while filling out the application, please reach out to careers@passavant.org. By clicking “Submit Application,” you are indicating that you have read and accept our Privacy Statement . If you have any questions regarding any open positions, the application process, or filling out the electronic application, please contact our recruitment team by e-mail at careers@passavant.org or by phone at 1-888-764-6467 Extension 111. PMHFOS prohibits discrimination in any employment action; in admissions, referrals, operations, or delivery of services against individuals because of their race (to include hair type, hair texture, or hair style), color, religious creed (to include all aspects of religious observances and practice, as well as belief), disability, ancestry, national origin (including limited English proficiency), age (40 and over), sex (to include pregnancy status, childbirth status, breastfeeding status, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex), genetic information, marital status, membership in volunteer emergency responder organization, victim of domestic violence, sexual assault, stalking, family care responsibilities, reproductive health decisions, and retaliation for initiating a complaint of discrimination or opposing or participating in the investigation of a discriminatory practice. Visit our Compliance page for more information. PMHFOS is dedicated to achieving a diverse workforce through application of its affirmative action, equal opportunity, and nondiscrimination policies in all aspects of employment. PMHFOS celebrates diversity and has a no-tolerance policy for harassment or discrimination of any kind. We value the unique skills, background, and experience of all of our employees. #LI-DNI Powered by JazzHR

Posted 30+ days ago

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Hearts and Hands of CareAnchorage, AK
Caregiver- Experience with High Behaviors BASIC FUNCTION  : Provide ongoing services to clients and individuals with needs in their community or in their home. Keeping the individual safe, working on individualized goals, and documenting daily. Provides role model behavior by setting a positive example with behavior and work ethics. Engaging in friendly professional relationship and maintaining boundaries. Keeping open communication with the team regarding needs and expectation of service delivery. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for the high needs management of service recipients and their individuals. Responsible for meeting productivity standards Responsible for the implementation of the Service Plan and comprehensive documentation, staffing notes, contact notes and other forms of documentation toward the goals and objectives of the individual Promotes a strengths based perspective while empowering children and individuals to reach desired outcomes. Actively engages children, individuals, and other identified informal/formal supports within the Framework. Will develop an individualized Service Plan with collaboration of family and team members to reflect unique child/family needs, measurable objectives, action steps to meet the needs while incorporating the family vision and family strengths to meet identified needs/goals. Will develop a comprehensive crisis and safety (safety plan when necessary) within the Child and family Team. Demonstrates the ability to monitor the delivery of services to ensure they are addressing service plan goals Maintains a general knowledge of services and supports available in the community, both from inside and outside of the agency Coordinates transportation for service recipients. Interacts professionally with other stakeholders Works within the Child and family Team to promote community based care while supporting the most appropriate and least restrictive setting Actively assist individuals transition through life domains, services, levels of care and into adulthood. Demonstrates quality written documentation that reflects correct spelling and grammar, appropriate use of behavioral health acronyms, appropriate use of therapeutic terminology Demonstrates team work and shared leadership Communicates with team members, supervisor, and other employees in a positive and supportive manner and returns emails/phone calls within a 24-hour turnaround time frame Carries cell phone and is able to be reached during work hours Comprehends and complies with the obligation to consult with his/her supervisor or clinical consultant when support is needed beyond the DSP’s capabilities Submits documentation as outlined in agency standards Maintain regular and reliable attendance and be punctual at all times for scheduled events Will adhere to all administrative tasks as outlined in agency policies and procedures KNOWLEDGE, SKILLS AND ABILITIES  ; Strong interpersonal skills and customer service Must have knowledge of the HIPPA laws of 1996 to maintain and safeguard confidential medical and personal records Experience with documenting in the Therap data base is preferred. Must have proven ability to provide descriptive notes addressing interventions used and individual response in data base. Working knowledge of signs and symptoms of common illnesses and conditions Effective written and oral communication skills Ability to consistently be at work and on time Ability to maintain a confidential working relationship Excellent personal organizational skills Ability to follow oral and written instructions Ability to communicate effectively and maintain a positive attitude in difficult situations QUALIFICATIONS: Must be at least 18 years of age; Must meet all the requirements for the position as set out in 7 AAC 125.010 – 7 AAC 125.199; Must pass a Criminal Background Check requested under (c) of this section unless the department grants a variance under 7 AAC 10.935; May not have been denied a health care provider license or certification for a reason related to patient services described in 7 AAC 105 – 7 AAC 160, or ever had a license or certification revoked; and Must be able to independently assist the recipient with the specific ADL under 7 AAC 125.030 and services provided to the recipient Must be able to attend training and obtain First Aid card issued by the American Red Cross, American Heart Association, or other agency approved by The Department of Seniors and Disability Services Must be able to attend Mandt training Confirmed service in the industry with advance training in behavioral, medical or caregiver services is preferred.  Must be reliable and dependable  WORK ENVIRONMENT: Indoors in a home setting and or in a community setting Schedule: Varies -  Salary/Benefits: $28.00/hr. - $30.00/hr. Paid Time Off Healthcare Dental Vision Life Insurance  Health Savings Account 401K Savings Plan ACKNOWLEDGMENT: Note: The above statements are intended to describe the general nature of the work performed. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. HAHOC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Hearts & Hands Of Care, Inc is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood. Powered by JazzHR

Posted 30+ days ago

SafeHouse Denver logo
SafeHouse DenverDenver, CO

$21+ / hour

Residential Support Staff   Who We Are and Who We’re Looking For:   If you are looking to join a supportive team driven to impact the lives of others, look no further. SafeHouse Denver has been around for 48 years, and we are on a mission to improve the lives of domestic violence survivors.   We guide community awareness of domestic violence through education, partnerships, and inclusion. We are currently looking for a Residential Support Staff with organization, time management and crisis intervention skills- to support our work as we prepare to serve more survivors in greater ways.   SafeHouse Denver promotes a culture of excellence. We prioritize and practice seven core values: Trust We foster a culture of trust by being reliable, honest, consistent, direct, and transparent. Dedication We are intentional, passionate, and driven. We commit to making a meaningful impact. Compassion We listen, seek to understand, and help. We embody kindness, patience, empathy, and see the value of each individual. Collaboration We encourage, cooperate, support, and share. We also welcome humor and fun. Innovation We are bold, brave, and fearless. We value curiosity and continuous learning. Leadership We operate with integrity, transparency, and ethics. We are solutions-oriented, optimistic, accessible, and critical thinkers. Inclusion We embrace and respect diverse perspectives and experiences; we believe in a welcome and equitable environment. What You’ll Be Doing: Responds to callers who access the SafeHouse Denver 24 hours crisis line Provides emotional support, crisis intervention, and de-escalation Provides information and education on domestic abuse, trauma response, and coping skills Supports callers in assessing immediate needs, identifying culturally appropriate resources and referrals, and supports callers in developing a plan of action Provides safety planning by supporting callers in assessing danger/risks, identifying culturally appropriate resources and referrals, and supports callers in implementing their safety plan Screens callers for shelter Provides initial intake of new residents Orientates new residents to the shelter building and program Provides appraisal of the resident’s presenting problem Assess immediate needs, identify culturally appropriate resources and referrals, and support residents in developing a plan of action Provides safety planning by supporting residents in assessing danger/risks, identifying culturally appropriate resources and referrals, and supports residents in implementing their safety plan Provides emotional support, de-escalation, and crisis intervention during the intake process Provides short-term individual advocacy, counseling and crisis intervention to residents Provides emotional support, crisis intervention, and de-escalation to residents as needed or requested Supports residents in developing short-term goals plans to address immediate concerns Provides information and education about domestic abuse, trauma response, and coping skills Assists residents in identifying options and achieving short-term goals Communicates with Primary Advocates to ensure quality services to residents  Supports a safe and secure shelter space Supports a safe and respectful community living environment by providing emotional support, de-escalation, conflict management, problem solving and crisis intervention Provides house meetings as needed to support residents in resolving ongoing issues or conflicts Supports participation in the shelter program and community living by providing and explaining information about the shelter program and clarifying expectations of residents Supports residents in meeting their day-to-day needs by supplying personal items, shelter supplies and food Maintains accurate and timely record keeping  Responsible for appropriate charting and all necessary documentation Demonstrates initiative and vision for service quality, service improvement, problem prevention, and problem resolution  Works diligently to achieve individual, team, and agency goals and objectives Participates with all staff to assure coordinated services both within the Shelter and across all agency programs Do You Have What It Takes? Required:                                                                Preferred:           Associate’s degree in social work or related field Bachelor’s Degree One or more years of experience Two years of experience Crisis intervention, knowing how to engage with survivors of trauma Skills in crisis intervention and trauma informed work Strong technical aptitude with advanced proficiency in utilizing MS Office. Ability to work in a diverse environment.    Passion for the SafeHouse Denver mission. A solid understanding of how people and organizations change and the ability to be adaptable. Bilingual strongly preferred What We Offer: Pay: $21 hourly rate, part-time position, non-exempt, with annual performance evaluations and an opportunity for merit-based increase Work hours: Weekends, holidays and overnights Continuous learning opportunities Supportive work environment and opportunities to have fun   Work with committed people who want to impact change A chance to be a part of a movement that will help more survivors What Are You Waiting For? To apply, please send your resume and cover letter, which should include a personal mission statement, to jkapinos@safehouse-denver.org  .  Residential Support Staff. SafeHouse Denver is committed to creating a diverse, inclusive, and equitable workplace. SafeHouse Denver is an Equal Opportunity Employer and welcomes individuals of all backgrounds, experiences, and abilities to apply. Powered by JazzHR

Posted 30+ days ago

Independent Software logo
Independent SoftwareColumbia, MD
What You Will Do: As a Mobility Field Support Specialist, you will provide hands-on technical support for end-user hardware, software, and network systems across multiple sites. You will conduct site surveys, analyze current configurations, prepare documentation, and ensure efficient installation, maintenance, and troubleshooting of computing and telecommunications equipment.This role requires a strong technical foundation in workstation setup, hardware repair, and network connectivity. You’ll be responsible for supporting day-to-day IT operations while maintaining compliance with organizational and customer standards. Key Responsibilities: Conduct site surveys to assess and document current configurations and user requirements. Analyze existing IT environments and prepare specifications for new hardware acquisitions. Develop and maintain hardware installation schedules for multiple sites. Prepare detailed drawings and documentation for configuration changes. Install, configure, and test computer workstations, printers, teleconferencing equipment, and related peripherals. Configure and maintain communications devices, fiber optic and Ethernet cabling, and telephone systems. Troubleshoot, repair, and perform preventive maintenance on hardware and peripherals. Train site personnel in proper use and basic maintenance of IT hardware and software systems. Support end users both in person and remotely, ensuring prompt resolution of issues. Maintain accurate records of equipment, installations, and service tickets. Ensure adherence to all organizational policies, safety standards, and security protocols. Required Skills and Qualifications: Proficient in installing, repairing, and troubleshooting computer hardware and peripherals. Skilled in configuring and maintaining Windows operating systems, software, applications, and security patches. Familiar with Active Directory, security policies, and user account management. Ability to read and interpret technical manuals, diagrams, and schematics. Strong knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Access). Excellent communication and interpersonal skills for working with technical and non-technical users. Strong analytical and problem-solving skills; able to diagnose and resolve issues efficiently. Capable of working independently with minimal supervision and managing multiple priorities effectively. Must be available to work an 8-hour shift between 6:00 a.m. and 6:00 p.m., as scheduled. Education and Experience: High School Diploma or GED and 0–2 years of related experience. An AA or BS degree in a technical field may substitute for experience requirements 8570-compliant certification required; Security+ is preferred. Clearance Requirement: Must possess an active TS/SCI with appropriate Polygraph to be considered for this role Why Choose Independent Software: At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.When you join us, you will: Support critical national security missions that matter Be part of a close-knit, employee-first culture where your voice is heard Expand your skills through ongoing training, mentorship, and career development Enjoy competitive compensation, generous benefits, and work-life balance Ready to take the next step in your career? Join us and be part of something bigger.Apply today. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Powered by JazzHR

Posted 30+ days ago

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James Perse Los AngelesSoho, NY

$20+ / hour

WE ARE CURRENTLY HIRING A FULL TIME SALES / STOCK SUPPORT ASSOCIATE FOR OUR SOHO LOCATION OBJECTIVE OF THE POSITION The Sales/Stock Support Associate is responsible for engaging with clients and providing excellent customer service as well as receiving, unpacking, and preparing merchandise for the selling floor. They are responsible for all operational functions within the stockroom including organization, maintenance, cleanliness, and facilitating all directives from the store manager and corporate office to supervise the inventory and all components effectively and efficiently. REQUIREMENTS Prior experience a plus, in a retail/boutique store handling high-end goods, and clientele oriented sales. Candidates must also be highly motivated, professional and good representation of the James Perse brand life-style. Provides excellent customer service by greeting and engaging clients, providing basic product and brand information, and transacting sales via POS. PAY TRANSPARENCY This position pays $20.00 per hour. JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous designer. James’ signature design philosophy and aesthetic – the pairing of elegance and sophistication with simplicity and comfort – is borne from his passion for minimalist architecture and (as a Los Angeles native) his intimate familiarity with west coast indoor / outdoor living and the casual clothing inspired by it. This approach has been applied to each step in developing the JAMES PERSE brand, which has become synonymous with Southern California life and style. At the Company’s inception, James’ mission was to bring an elevated look and feel to unique baseball caps and basic tees. Two decades later, the Company has expanded to producing full lines of its famously soft and meticulously constructed modern classics for men and women, as well as home furnishings, accessories, and limited edition goods. Our collections are sold in over 40 JAMES PERSE boutiques, as well as in fine department and specialty stores around the world. Our employees are smart, creative, passionate, and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation, or any other characteristic protected by applicable law. JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount. To view and learn more about our open positions visit: http://jamesperse.applytojob.com/apply/ We appreciate your interest in our company and look forward to hearing from you. Powered by JazzHR

Posted 30+ days ago

Xantrion logo
XantrionSan Francisco Bay Area, CA

$60,000 - $75,000 / year

If you’re looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a  people-first approach  to business, we invite you to explore our IT support engineer position. This is an on-site position that requires traveling to and working at client locations throughout the San Francisco Bay Area as well as at Xantrion’s headquarters in Lafayette.   Primary Purpose and Function The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer’s satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution. Essential Functions and Responsibilities Customer Facing Provide front line phone coverage, and participate in various call center groups Provide on-site assistance to clients within your local geography Provide excellent customer service to Xantrion’s client base. Provide technical support as assigned for issues related to computer systems, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets as required to ensure customer satisfaction. Brief customers, as well as management, on the status of current resolution efforts. Work with third party support providers when necessary. Follow up with customers to ensure an issue has been resolved. Administration Submit semi-monthly timesheet and expense reports. Attending scheduled training and meeting sessions. Meet with your manager regularly to discuss opportunities and achievements. Service Desk Duties Ability to work a variable shift any time during Xantrion’s business hours. Perform audits of customer information and systems as necessary to ensure accuracy. Take support tickets from the dispatcher. Update and schedule service tickets until issues have been resolved or further escalated. Perform other duties or special projects as assigned. Position Requirements Formal Education & Certification Bachelor’s degree from a four-year university or equivalent experience (not required) Technical certificates are a plus. Knowledge & Experience Basic diagnostic and analytical skills. Basic competency in the use and troubleshooting of MS Office products. Experience using Windows 7, 10, and/or Mac OS. Basic computer literacy across both hardware and software. Ability to be proactive and able to take direction and establish ownership of issues through resolution. Personal Attributes Positive attitude. Strong written, oral, and interpersonal communication skills. Strong telephone presence with organized follow-up skills. Ability to follow established operating procedures Strong, service-oriented, customer-focused. Strong attention to detail. Experience working constructively in a team-oriented, collaborative environment. Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment. Demonstrated interpersonal skills, able to foster strong relationships internally and externally. Can follow directions, as well as apply judgment and be flexible as the situation warrants. Performance Metrics Manager and peer review of goal achievement. Coachability, willingness to work as a member of a team. Detailed ticket notes at every step of the resolution. Appropriate amount of time is correctly coded per day. Ticket queue is properly scheduled. Assigned tasks do not “fall through the cracks”. Internal and external customer satisfaction scores. Ticket closure rate relative to peers. Physical Demands Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort. Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain. Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision. Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills. Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease. Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain. Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity. Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed. Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation. Periodic Travel to Xantrion’s Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation. Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds. Moving Heavy Equipment: Ability to move heavier items such as personal computers, servers, and battery backup systems, weighing up to 75 pounds, using proper lifting techniques and equipment to ensure safety. Company Policy and Procedure Compliance Follow and support company policies and procedures as well as all local, state, and federal laws. Always maintain confidentiality of company and customer records and information. Maintain a professional image, adhering to Xantrion’s dress code. Must have an existing cell phone (running current Android or iOS). If applicable, Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details. When Working Remote Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing. Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private. Must use Xantrion-provided PC and headset to execute job functions. Benefits Salary range $60K - $75K; depending on experience.  100% of medical, dental, and vision for you and your family. 401K with company match up to 4% of salary. Certification reimbursement and annual training budget. 17 Days PTO per year in addition to paid training days.  Bonuses for referring new clients or employees. Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time. Powered by JazzHR

Posted 30+ days ago

A logo

Tier II Advanced Support Agent

Agil3 Technology Solutions (A3T)*San Antonio, TX

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Job Description

Tier II Advanced Support Agents provide second-level technical support for the contract environment. They handle escalated incidents and requests that cannot be resolved at Tier I, offering advanced troubleshooting across the customer’s IT infrastructure. Tier II staff support remote connectivity, authentication, email, mobile devices, software installations, and hardware, ensuring timely resolution of complex issues in compliance with established performance standards.Key Responsibilities
  • Provide advanced troubleshooting and resolution for escalated incidents including:
    • Mobile device issues (AirWatch or equivalent mobile service environment).
    • Email and Microsoft Outlook functionality.
    • Personal Identity Verification (PIV) card authentication and access issues.
    • VPN connectivity (Global Protect, Zscaler, or DHS Workplace remote access tools).
    • Microsoft Office suite and Windows operating system issues.
    • Active Directory account or access issues.
    • Remote workstation and peripheral troubleshooting (laptops, desktops, tablets, printers, scanners, cameras).
    • Remote software installations using approved government tools.
  • Document all troubleshooting steps and resolutions in the Government ITSM tool (e.g., ServiceNow).
  • Escalate unresolved incidents to internal teams or third-party vendors, ensuring complete and accurate ticket handoff.
  • Answer and respond to transferred calls, chats, and tickets within required service levels.
  • Support major incident management, participating in bridge calls and providing status updates on customer impacts.
  • Monitor and maintain service quality, ensuring that Tier II incidents are resolved or escalated within required timeframes.
  • Contribute to knowledge management by creating and updating troubleshooting documentation, knowledge articles, and SOPs.
  • Collaborate with Tier I staff to provide feedback and informal training on recurring escalation issues.
  • Participate in continuous improvement initiatives, recommending process or tool enhancements.
Minimum Qualifications
  • Education: Associate’s degree or higher in Information Technology or related field (preferred).
  • Experience:
    • Minimum 3–5 years of experience in IT support, help desk, or technical troubleshooting.
    • Experience supporting enterprise environments and federal customers strongly preferred.
  • Certifications:
    • ITIL v4 Foundation (required).
    • CompTIA A+, Network+, or Security+ (preferred).
    • Microsoft Certified Desktop Support Technician (MCDST) or equivalent (preferred).
  • Skills:
    • Strong technical troubleshooting skills for enterprise applications, networks, and operating systems.
    • Proficiency with ITSM tools (ServiceNow experience preferred).
    • Ability to manage multiple escalations simultaneously while maintaining attention to detail.
    • Strong communication skills for working directly with end-users and documenting technical solutions.
    • Customer service focus with ability to explain complex issues in simple terms.
Other Requirements
  • Must be a U.S. Citizen.
  • Must pass government background investigation.
  • Must be available to work shifts (day, swing, or night) to support 24x7x365 operations.
Company Overview

Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking #9, and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO’s recognition as an “All-Star Entrepreneur”, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine! “As a go-to Women-Owned Cybersecurity company in US and internationally”. As part of our growth, we are looking for YOU to join our growing team.

A3T offers excellent benefits to enhance the work-life balance, including:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short Term & Long-Term Disability
  • 401k Retirement Savings Plan with Company Match
  • Paid Holidays
  • Paid Time Off (PTO)
  • Tuition and Professional Development Assistance
  • Parking/Travel Reimbursement (metropolitan areas)

Powered by JazzHR

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