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Administrative Support-logo
Administrative Support
Earthly Vessels Senior CareDallas, Texas
Job Summary: The responsibilities of an Administrative Support are to oversee the work of the office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. About Us: Earthly Vessels Senior Care focuses on engaging hospitality. Our mission is to do the caring so our clients, families, and their loved ones can give their undivided attention to their loved ones. A better community starts with us caring for one another. Our team enjoys working with people in unique situations on a daily basis. Office Manager Compensation and Benefits: Competitive Pay Flexible Working Hours Administrative Support Responsibilities: Answer phone calls Greet and interact with clients, prospective clients, and their families Work cooperatively with fellow employees Complete task-independent and timey Communicate with callers and visitors in a professional, friendly, and efficient manner Manage billing and collections, claim filing, facility admissions, and discharge operations Type memos, correspondence, reports, and other documents Create and update procedures for dealing with clients Ordering office supplies as needed Assist in scheduling, hiring staff, and other administrative tasks as needed Manage clients and employee tasks using the Clearcare system Generate leads through CRM Act as liaison for clients and employees Administrative Support Requirements: Previous administrative experience preferred An associate’s degree or higher level of education preferred Ability to manage clients using CRM system, Clearcare preferred Excellent communication skills and a compassionate demeanor Outgoing and positive attitude The job requires being reliable, responsible, dependable, and fulfilling obligations Skills with Word, Excel, and PowerPoint Punctual nature and ability to handle schedule flexibility A professional appearance Earhly Vessels Senior Care LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 30+ days ago

Associate Research Technician 2 (Research Support)-2-logo
Associate Research Technician 2 (Research Support)-2
Land O'LakesGray Summit, Missouri
Join Land O’Lakes, Inc., and help us bring food from farmer to fork. We’re a global, Fortune 250 company and a farmer-owned cooperative. While benefits can vary by location and role, most offer: • Medical, dental, vision, life and AD&D; short- and long-term disability insurance • Retirement savings plan and profit-sharing plan, both with company match • Paid time off and paid holidays, plus paid benefits for maternity and parental leaves Associate Research Technician 2 (Research Support)-2 Various grounds maintenance activities on the facility, mowing and weed eating. Assist in barn cleaning in the different departments. Feed handling in all units on the facility. Operation of tractors, mowers, and other assigned equipment. Assist ground maintenance technicians in their work request. Interact with co-workers. Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including pre- and post-employment substance abuse testing pursuant to a Drug and Alcohol Policy. Neither Land O’Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested. Land O'Lakes endeavors to make Landolakesinc.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT.

Posted 1 week ago

Equipment Support II-logo
Equipment Support II
SunstateOdessa, Texas
Equipment Support II Sunstate Equipment Co.: Where Safety and People are Core Values! We take care of our People and it shows! Hiring Immediately , Pay dependent on Experience, PAID WEEKLY! Typical Schedule: Monday – Friday 7:00AM - 5:00PM (Overtime Eligible) Pay Range: $17.35 - $21.70 per hour dependent on experience, overtime after 40 hours, quarterly branch performance bonus. Exceptional Perks Uniforms Provided AND cleaned for FREE Work Boot Allowance Annually Rent ANY of our equipment for FREE FREE Prescription Safety Glasses Unique Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation! "My Holiday" to observe a paid holiday of your choice annually. Medical, dental, and vision benefits after a full month of employment PTO, sick leave, and personal time accrued after 90 days 401k Retirement Plan enrollment after 90 days 7 Company paid holidays, and two half days Have you got what it takes? Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis. Previous 1 year of experience with operating construction equipment, or construction experience is preferred. You will be assisting our drivers, mechanics, and customers with operations, loading, and unloading of equipment for transport. Must be comfortable operating equipment, and ensuring equipment is properly cleaned and ready for rent. Must be comfortable working outside within the elements within our shop, branch, and yard. You prioritize safety within the workplace, it is one of our top core values. You are a team player willing to help your team members meet performance goals. You are driven to have a rewarding career with a growing company, there's room for advancement! Full range of motion and agility is a requirement. You’ll be climbing in and out of equipment a lot. Interested? Apply now! #LI-SN1 #INDUS Why Choose Us? At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can’t help but feel the close-knit work-family environment. We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we’re constantly evolving our resources to provide our people with tools to make their lives easier! Be YOU at Sunstate At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry. Sunstate Equipment Co. is an Equal Opportunity Employer A Drug Free Workplace and Participates in E-Verify

Posted 1 week ago

Part time (2nd shift), Direct Support Professional (DSP) - Direct Care / Care Giver - Springfield-logo
Part time (2nd shift), Direct Support Professional (DSP) - Direct Care / Care Giver - Springfield
CHD CareersWest Springfield, Massachusetts
The Center for Human Development, (CHD) is seeking dependable Direct Care Staff in the Springfield, MA are and surrounding towns. Join our dedicated Direct Care Staff that work in a supportive residential environment for developmentally disabled adults living in a community-based group home. Many CHD Direct Care Staff have had previous experience as Home Health Aids, Personal Care Assistants, Certified Nursing Aids or even Caregivers to family members of their own. This is a part time opportunity: Must be flexible to work a 2 nd shift schedule, 3pm-11pm, that includes weekends. Candidates that hold active MAP certification will be provided a $250 bonus when joining the team! Your role as a Direct Care Staff : The Direct Care Staff works within the Agency’s team model, establishing open communication, support, and accountability among co-workers. Providing a supportive residential environment for developmentally disabled adults living in a community-based group home. Our goal is to provide an environment that encourages consumers to grow and to live as independently as possible. Some additional responsibilities include, but are not limited to: Assist individuals with activities of daily living, including personal care such as bathing, dressing, grooming, toileting, and maintaining personal hygiene. Administering medications as needed (training provided) Advocating for individuals in community settings Build professional, supportive relationships with individuals, offering informal guidance with a person-centered approach while maintaining appropriate boundaries to ensure a respectful and safe environment. Providing opportunities to optimize their independence REQUIREMENTS : Ability to complete medication administration training. (MAP certification). Previous experience working with individuals with dementia or behavioral complexities are highly encouraged to apply All candidates must complete and pass background record screening process. Must have a vehicle for work use and current driver's license Current First Aid, CPR and MAP certification preferred This is a part time opportunity: Must be flexible to work a 2 nd shift schedule, 3pm-11pm, that includes weekends. SUCCESS FACTORS: Those having a passion for helping others with kind and a positive approach make for an ideal candidate for the Direct Care role. Additionally, having strong interpersonal skills, empathy for others, and demonstrated commitment to serving those with significant needs, ability to work well within a team model and independently. You will also need to bring good written and verbal skills, and a strong level of compassion to meet the needs of the individuals served. Pay rate is $20.00/hr. Take advantage of a phenomenal benefit package that includes Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few. Candidates that hold active MAP certification will be provided a $250 bonus when joining the team! AT CENTER FOR HUMAN DEVELOPMENT (CHD), Care Finds a way: The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve. CONNECT WITH OUR TEAM TODAY! If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!

Posted 30+ days ago

Call Center Member Support Supervisor - NC MLK Location-logo
Call Center Member Support Supervisor - NC MLK Location
Excel Fitness ManagementDurham, North Carolina
Position: Call Center Supervisor Reports to: Call Center Manager Department: Call Center Operations Compensation: $16.00 - $19.00 DOE Purpose: Supervise and guide Call Center agents to ensure team performance meets department operational standards while delivering +1 customer service to internal and external customers. Duties and Responsibilities: Monitor and evaluate agent performance, provide learning or coaching opportunities, and ensure department standards are met to drive +1 customer satisfaction. Assist with resolving agent questions/problems, developing independence and use of resources, and using solid judgement skills. Monitor, evaluate, and complete call quality scorecards on a monthly basis as designated by Call Center Leadership. Oversee the staff scheduling process, including optimizing and monitoring breaks and lunches, to support call volume and help identify coverage gaps and scheduling solutions to meet business needs. Monitor, analyze, and report on Call Center metrics to management on team performance and strategize to maintain department goals. Lead in the recruitment process to employ new talent while maintaining the agent onboarding process, with Call Center management approval. Own employee relations process and make recommendations for disciplinary actions with Call Center management approval. Collaborate with HR to determine solutions and execute approved corrective action delivered to agents. Occasionally assist in answering inbound calls from customers based on call volume needs. Act as a point of contact for escalated forms of communication from internal and external customers. Maintain department inboxes, process refunds, and other items as designated by call center management, and ensure items are completed within Excel Fitness standards. Help oversee the cleanliness of the Call Center. Perform additional duties as assigned. Q ualifications: Minimum of two (2) years Call Center experience preferred, not required. Minimum of one (1) year Leadership experience supporting and supervising the work of a small team of employees. HS diploma or equivalent required and must be at least 18 years old. Lead by example and build effective relationships by inspiring and supporting others. Familiar with and actively upholds the Excel mission, values, vision, and culture, as well as the Planet Fitness brand. Strong knowledge and familiarity of Planet Fitness operations and membership practices. Proficient verbal and written skills to effectively communicate. Proven ability to efficiently utilize system applications to assist with all member inquiries, process Proficiency in Microsoft Office, CRM systems and other related applications. Exceptional verbal and written communication skills are required. Ability to exercise excellent judgement and direct others clearly and effectively. Courtesy, tact and diplomacy are essential elements of this position when working with internal and external customers. Punctuality, reliability, patience, and a strong willingness to go above and beyond. Supervisory Responsibility: This position supports management in the daily operation of the Call Center and has direct supervisor responsibility over a designated team of up to 15 agents. Will ensure team can adequately exhibit and maintain all Excel values, principles, policies, and duties, as well as meets established performance metrics. Work Environment: This job operates in a professional office environment. This role regularly uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, sit, talk and hear; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work: This is a full-time, nonexempt position. A nonexempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. The anticipated work schedule for this position will be set during normal Call Center hours of operation and determined by business need. Travel: No travel is expected for this position. EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Posted 30+ days ago

Sales Support Representative- Industrial-logo
Sales Support Representative- Industrial
Ferguson EnterprisesHampton, Virginia
Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking an individual to fill an immediate need for a Sales Support Representative. Responsibilities Work together with Sales associates to support customer needs by determining the best products and solutions. Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders. Coordinate deliveries on behalf of customers. Answer sales calls for general information, addressing and resolving customer concerns or questions. Ability to effectively use customer relationship management (CRM) system and phone system. Qualifications 0-3 years of sales and/or customer service experience is preferred. Exhibit strong skills for sales, including the ability to upsell. Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner. Ability to react well in a fast-paced environment & follow through on commitments. Highly motivated and customer service oriented mentality with ability to build relationships is a plus. General digital literacy including Microsoft Office. Ability to quickly learn product knowledge and processes. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $18.71 - $29.92 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

Posted 3 weeks ago

Billing Support Specialist-logo
Billing Support Specialist
GoNetspeedPhelps, New York
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. The Customer Billing Specialist will work alongside the Billing Support Team daily and offer support to the Customer Service Team as needed. This position is responsible for assisting with the day-to-day operations of billing and maintaining positive interactions with NY Customers. Essential Job Functions: Answering customer billing inquires by phone and email Assisting with daily and monthly billing operations including: o processing payments o managing customer accounts o seasonal suspends and reconnects o delinquent notices o suspends/restorals o credit bureau reporting o total disconnects o 911 updates o write-offs Assist with monthly “go to bill” for each company (OTC, TTC, UFN, GNS), including download of monthly reports. A strong attention to detail is required to review, audit, and close orders to ensure accuracy in billing. Periodic audit of billing system to ensure accuracy of customer data. Knowledge, Skills and Abilities: Interact with complex database and management systems supporting customers. Strong attention to detail Very strong telecommunications skills must be able to balance multiple, complex, and time sensitive duties all at the same time. Experience in dealing with challenging interpersonal situations using flexibility to create positive change. Knowledge of company policies and procedures. Valid driver’s license and reliable transportation. Skill in operating various office equipment. Proficient in the use of personal computer applications including Microsoft Office. Strong oral and written communication skills. Strong in-person communication skills for face-to-face cold calling of residences and general communication with clients. Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner. Ability to organize and prioritize multiple work assignments and manage projects effectively. Ability to pay close attention to detail. Ability to make sound decisions using information at hand. Education and Experience: Two years of experience in direct or related industry Associates degree in business or a combination of education and experience $20 - $20 an hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Posted 30+ days ago

Direct Support Professional-AHRC     Plainview Warren Place Sunday-Monday 3-11p-logo
Direct Support Professional-AHRC Plainview Warren Place Sunday-Monday 3-11p
AHRC Nassau CareerPlainview, New York
Direct Support Professional-AHRC Plainview Warren Place Sunday-Monday 3-11p The pay range for this position is starting at $14.00 per hour and above based on experience Qualifications: High School Diploma or equivalent preferred. Must submit a valid NYS drivers' license, and maintain a qualified driver status throughout employment. Must have the ability to communicate and understand written and oral directives/information Primary duties and responsibilities include but not limited to: Practice and promote the agency’s mission statement and guiding principles in every interaction. Provide ongoing support to the people that live in the Community Living Services program to ensure that a high quality of life is maintained. Provide support in the areas of, for example, self-care routines, health, safety, household chores, socialization, and overall well-being.

Posted 30+ days ago

Center Support/Admin Assistant - Excel-logo
Center Support/Admin Assistant - Excel
Excel Learning CenterWilmington, North Carolina
Do you have a genuine desire to positively impact the lives of young children? We are seeking individuals with an unwavering passion for providing children with an exceptional early learning experience and the energy, compassion, and drive to execute it. We are seeking individuals with an unwavering passion for providing children with exceptional early learning education, and are full of energy , compassion , and a genuine love for impacting the lives of children. We seek candidates dedicated to nurturing young minds. There is a special place for to be a part of the Early Learning Academies (ELA) community with Excel Creative Early Learning! We are currently seeking a Center Support person. Pay Range $15.50 - $17.25 USD What We Offer Competitive pay Professional Development Opportunities 401K Medical, dental, and vision insurance Paid holidays, vacation, and personal time Monday-Friday No nights or weekends! Employee childcare discount Employee Assistance Program A supportive and collaborative work environment What We Need from You: Education, Experience, and Training Qualifications Must be at least 18 years of age. High School Diploma or GED required Must meet all state, federal, and Early Learning Academies guidelines regarding education, experience, immunizations, employment physical, and required health and safety training and practices. A valid driver's license is required if driving is a requirement of the position. Ready to Join Us? If you are ready to be a part of a welcoming and inspiring educational community, that values innovation and creativity and is ready to shape the future of young learners, we cannot wait to meet you! Early Learning Academies (ELA) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Posted 1 week ago

Direct Support Professional-AHRC  Old Country Road Plainview Sun & Mon  3-10p 14hrs per week-logo
Direct Support Professional-AHRC Old Country Road Plainview Sun & Mon 3-10p 14hrs per week
AHRC Nassau CareerPlainview, New York
Direct Support Professional-AHRC Old Country Road Plainview Sun & Mon 3-10p 14hrs per week The pay range for this position is starting at $14.00 per hour and above based on experience Qualifications: High School Diploma or equivalent preferred. Must submit a valid NYS drivers' license, and maintain a qualified driver status throughout employment. Must have the ability to communicate and understand written and oral directives/information Primary duties and responsibilities include but not limited to: Practice and promote the agency’s mission statement and guiding principles in every interaction. Provide ongoing support to the people that live in the Community Living Services program to ensure that a high quality of life is maintained. Provide support in the areas of, for example, self-care routines, health, safety, household chores, socialization, and overall well-being.

Posted 30+ days ago

Interim Support Lead Part Time-logo
Interim Support Lead Part Time
Five Below, Inc.Muskogee, OK
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 3 weeks ago

Support Services Specialist I-logo
Support Services Specialist I
International Bancshares CorpSan Antonio, TX
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 750 Support Services Job Summary: Responsible for a variety of general maintenance repairs, upkeep and maintenance duties throughout the bank. Maintains grounds and interior of IBC locations to ensure a clean, orderly, and healthy environment. Job Description: ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Conducts facilities and ground inspections Maintains bank vehicles Performs basic upkeep such as water filters, door and equipment battery replacement, flag exchanges, pest control, painting of poles, curbs, equipment, etc. Basic grounds maintenance such as window washing, debris pick up, exterior stain removal Maintain cleanliness of furniture and carpet Maintain upkeep and organization of market warehouse Shred document collection and disposal Performs mailroom operations, gathering, distributing mail Perform other related duties as assigned SKILLS Repairing - fixtures or systems using the appropriate tools Troubleshooting - determines causes of malfunctions and determining course of action Maintain a Valid State Issued Driver's License Equipment Selection - proper use of ladders, hand and power tools in accordance to safety requirements PHYSICAL WORKING CONDITIONS Must work indoor and outdoor year-round Requires stooping, kneeling, crawling, bending, turning, reaching, and lifting up to 50 lbs. of equipment and tools Must work in and around dust, fumes, and odors Must be able to work in high places EDUCATION/REQUIREMENTS High School diploma or GED equivalent

Posted 30+ days ago

Support Center (Service Desk) Manager-logo
Support Center (Service Desk) Manager
Contact Government ServicesKansas City, MO
Support Center (Service Desk) Manager Employment Type:Full Time, Mid-level /p> Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Qualifications: Experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award. Demonstrated experience re‐engineering or setting up service desks according to industry best practices. Demonstrated experience obtaining Government management buy‐in for improving the service desk by demonstrating greater Return on Investment. Demonstrated experience developing and maintaining formal processes and procedures for consistency and increased productivity. Demonstrated experience implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal relationships. Demonstrated experience recommending and implementing appropriate technology and other resources to maximize service desk effectiveness. Demonstrated experience building and retaining a qualified service desk team through innovative hiring and training and development techniques. Demonstrated experience implementing innovative staffing and scheduling models for KPI guaranteed coverage at the lowest possible costs. Demonstrated experience developing a customer care philosophy that ensures customer satisfaction. Demonstrated experience analyzing service desk performance through various statistical and reporting methods. Demonstrated experience enhancing the image of the service desk as a front-end support group that advances the IT vision and strategy. Demonstrated experience managing an incident management system in a performance based environment complying with ITIL V3/V4 standards. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $57,400 - $73,800 a year

Posted 30+ days ago

Cpd Support Spec I-logo
Cpd Support Spec I
Trinity Health CorporationMuskegon, MI
Employment Type: Full time Shift: Evening Shift Description: 80hrs per pp 3p-11:30p - weekends and holidays to be scheduled in accordance with CBA on call and rotating weekend on call Position Purpose: Great opportunity for a Cpd Support Specialist II, professional to work in an organization that focuses on treating the whole person, physically, emotionally and spiritually! Employment Type: Full time Shift: Evening Shift Minimum Qualifications: Education Minimum: High School diploma or equivalent Preferred: Sterile processing training . Related Experience Minimum: Graduate of a sterile processing program One year of general work experience Agreement to get certification in sterile processing within 1 year of hire Preferred: Certification in Central Sterile Processing Membership in Central Sterile Processing Professional Organization Position Highlights and Benefits: Medical, Dental and Vision Coverage available on your first day 403b with employer match Tuition Reimbursement 100% paid CEU Paid Time Off Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Posted 3 days ago

Family Support Worker-logo
Family Support Worker
Youth Advocate Program IncOpelika, AL
Are you passionate about helping families and making a positive impact in your community? We are looking for a friendly and compassionate individual to join our team as a Family Support Worker. In this role, you will provide essential support and guidance to families in need, helping them navigate challenges and promote healthy development. Status: Part- Time Hourly FLSA Classification: Non-Exempt Summary of Position: Family Support Workers will provide and coordinate services for children and families as guided by Individualized Service Plans (ISP). They will adhere to the YAP wraparound advocacy model of service with the integration of interventions deemed appropriate by the ISP and maintain fidelity to both YAP's model and the interventions selected for each family. Family Support Workers will carry a caseload of no more than six (6) families each. They will report to the Supervisor and Program Director. Qualifications/Requirements: Bachelor's Degree in the field of social work, psychology, human and child development, counseling, sociology, or a related field, from a college or university accredited by one of the six regional accrediting associations of the US. Minimum of one (1) year of associated experience Experience working with high-risk youth and families preferred Strong organizational, verbal and written communication skills Basic computer skills needed Position requires reliable transportation, valid driver's license, and current automobile insurance coverage. Bilingual/Spanish Speaking is a plus. Travel: Willing to travel throughout Jefferson and Shelby County Benefits Available: Voluntary Dental Voluntary Vision UNUM Supplemental Benefits 403(b) Retirement Savings Plan. Employee Assistance Program Direct Deposit Competitive Weekly Pay Flexible Schedule Youth Advocate Programs, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.

Posted 30+ days ago

Store Support Teammate-logo
Store Support Teammate
The BuckleSaint George, UT
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 3 weeks ago

Warehouse/Distribution Support-logo
Warehouse/Distribution Support
Pioneer Human ServicesFife, WA
If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for Warehouse/Distribution Support with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption. Who we are - Our Mission We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024. What We Offer At Pioneer, our employees are important. That's why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance. Compensation: New hires start between $17.25 and $21.57 based on experience, qualifications, skills, competencies, internal equity, and market factors. While the full pay range is listed for this position for pay transparency, individual compensation is determined by various factors and may vary within the posted range. Benefits: Eligible after 30 days of full-time employment (minimum of 30 hours/week): Medical Flexible spending Dental Vision Additional coverage after 60 days: Life AD&D Disability Other benefits: Dependent Daycare Flexible Spending Tuition assistance (100% for bachelor's, 50% for graduate programs) Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution) Employee recognition programs Public transportation discount Employee assistance program (EAP) Join Pioneer and be part of a team that values and invests in you. What you'll do Perform picking, repackaging, and general warehouse duties under the direction of Pioneer Distribution Center Management. What you'll bring Must wear required safety protective equipment as required. (i.e. safety glasses, ear and foot protection). Must be able to lift up to thirty pounds with or without assistance. Must be able to stand continuously for up to 8 hours per day. Must be able to bend, squat, kneel and reach out and above shoulders. Must be able to handle and grasp small and large objects on a repetitive basis. Must be willing and open to working all shifts. Must be able to read and take direction in English. Must have high school diploma or equivalent. Must be able to use a calculator and demonstrates the ability to or shows the aptitude to comprehend elementary mathematics. No experience needed Ability to work as a team member Operation of electric and manual tools i.e laser scanning devices; drill; computer and printers; band saw and chop saw EEO Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy Statement Pioneer Human Services is a Drug-Free Company Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.

Posted 1 week ago

Product Specialist - Hvac Technical Support-logo
Product Specialist - Hvac Technical Support
FergusonBurlington, MA
Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. We are currently seeking to fill an immediate need for a Residential HVAC Product Specialist. As a Product Specialist, you will provide technical product support to our outside sales and field partners for Residential HVAC products. If you have prior technical experience with Residential HVAC Equipment, outstanding communication skills, and love helping others solve problems, this is an excellent opportunity to grow with an industry-leading organization. This is a remote role that will support the New England District. Our ideal candidate must be in EST time zone. Responsibilities: Assist dealers in troubleshooting service and installation problems over the phone daily Maintain daily call log of customer interactions Provide outside field service customer support on job sites Develop and maintain relationships with outside sales, field technicians, and customers, ensuring their satisfaction with our products and services at all times Provide technical product knowledge and product training virtually and in-person to customers and internal associates Assist in developing training curriculum and materials as directed by the Training & Technical Support Manager Assist with filing warranty claims Attend trainings to become Trane/American Standard Field Service Representative (FSR) Become a Mitsubishi Diamond Service Group member (DSG) Other duties as assigned by Manager Qualifications: 5 + years of Technical HVAC Experience. Either in Service, Install or Technical Support EPA Certification and other HVAC licenses strongly preferred Experience with Trane/American Standard and Mitsubishi residential HVAC products, strongly preferred Willing to answer technical support phone calls most days Provide Technical Training in-person and virtually Ability to quickly find product information to assist technicians on the phone or on the jobsite Be able to provide top notch customer service Strong proficiency with computer and software programs, including all Microsoft Applications Ability to communicate technical information to technical and non-technical customers and associates Demonstrated interpersonal skills and ability to collaborate with people at multiple levels of the organization Ability to be flexible, adaptable, and multitasking skills needed, including the ability to prioritize multiple, urgent requests Proven time management and organizational skills Detailed and able to maintain a high level of accuracy Self-starter, creative problem solver, and self-sufficient Ability to travel within New England to job sites, branches and corporate offices as required At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! Pay Range: $4,743.90 - $10,436.80 Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

Posted 1 week ago

Live-In Direct Support Professional-logo
Live-In Direct Support Professional
JubileeSilver Spring, MD
Part-time position $21.50/hour + Free Housing in a Shared Home Position Summary: Direct Support Professionals assist adults with intellectual and developmental disabilities so they can live in and enrich their community while achieving their personal, family, social, and spiritual goals. DSPs are the key to independence and self-determination for adults with disabilities. DSPs perform the core function of Jubilee's mission. Responsibilities Direct Support provides in-person daily support for adults with intellectual and developmental disabilities in their homes and communities according to their person-centered plans. This may include assistance with: Participating in social and community activities Developing relationships and communicating with friends, family, and community members Celebrating life successes and meeting life's challenges Working through anxiety, frustration, and emotions Making decisions Shopping, cooking, cleaning, and home upkeep Dressing, bathing, and personal hygiene Medical and dental visits Taking medications Walking, rolling, and moving around safely with or without adaptive equipment Exercise, sports, and fitness Managing money, planning spending, and keeping receipts Transportation in public, private, and Jubilee vehicles Presence- Arrive on time for scheduled work assignments and remain fully engaged with the people you are supporting and your Jubilee work throughout the time you are working. Communicate as early as possible with your supervisor about anticipated absences, late arrivals, and early departures. Clock in and out in real time using Jubilee's timekeeping systems. Community Engagement. Provide regular opportunities for community engagement by encouraging participation in community and family activities, Jubilee-sponsored activities, and activities connected with the person's faith community. Assist people in developing relationships, and helping people overcome barriers to participation. Training and Professional Development- Complete and maintain all required training and certifications according to Maryland Developmental Disabilities Administration (DDA) and Jubilee requirements, including first aid and CPR, Mandt, Certified Medication Technician (CMT), and training specific to each person you support. Pursue additional professional development opportunities. Service Plans- Skillfully following each person's service authorization, person-centered plan, behavior support plan, and nursing care plan. Documentation- Document services, medication administration, progress on goals, medical visits, incidents, and behavior according to Jubilee's policies. Communication- Maintain regular, open, and positive communication with your supervisor, colleagues, and family members of the people you support. This includes checking Jubilee email and any voicemail at least once on each day you work. It also includes learning and practicing culturally sensitive communication. Organizational Participation- Regularly attend team meetings, all-staff meetings, and other meetings relevant to your work. Contribute to program evaluation and help set organizational priorities to ensure quality. Policies- Be knowledgeable of Jubilee's policies and procedures, including Jubilee's Program Policies, Personnel Policies, Family Handbook, and applicable standard operating procedures. Travel- Periodically accompany people you support on vacations that may include overnight stays. You may also have opportunities to participate in conferences that include overnight stays. Awake Overnight Duties- When assigned to an awake overnight shift, monitor and provide support as needed, complete household upkeep tasks, and remain awake during the entire shift. Other duties as assigned. Qualifications High School Diploma Experience as a direct support professional is a plus, but not required Commitment to Jubilee's core values of respect and human dignity, self-determination, community, justice, ethical practices, and spiritual care Computer skills for using email and online data systems Current U.S. driver's license Compensation. This position has a fixed starting pay of $21.50 per hour. All staff have opportunities for pay increases and promotions. The median income for full-time Jubilee employees is $66,000 per year. Benefits. Benefits include four weeks of vacation, two weeks sick leave, health/dental/life/disability insurance for the employee and eligible dependents, 5% retirement match after one year, 7 paid holidays, $1000 student loan assistance or tuition reimbursement, paid training opportunities, Flexible Spending Account (FSA) for medical and dependent care expenses, periodic reimbursement of vacation expenses, and more. Depending on personal situations, additional paid leave may apply, such as parental leave, bereavement leave, and jury service. Eligibility for some benefits starts at 20 or 30 hours of work per week. All employees must be fully vaccinated for Covid before starting work. About Jubilee. Jubilee Association of Maryland is a faith-based nonprofit that provides opportunities and support for adults with intellectual and other developmental disabilities to live in and enrich their community while fulfilling their personal, family, social, and spiritual needs. Jubilee was started by Hyattsville Mennonite Church in 1978 as part of the movement to bring people with intellectual disabilities out of segregated institutions and into the community. Since then, Jubilee has grown to be a leader in person-centered disability services, currently supporting more than 200 people who are included in their communities across Montgomery County, Maryland. The organization has a staff of more than 475 and an annual budget of more than $35 million. Through partnerships, innovation, and attentive care, Jubilee is a leader in providing the highest quality services and helping demonstrate the power of inclusion. Learn more at www.jubileemd.org. Jubilee Association of Maryland is an equal opportunity employer that values a diverse workforce. We are committed to equal employment opportunity regardless of race, color, national origin, citizenship, sex, gender identity, sexual orientation, marital status, age, disability, physical characteristics, genetic information, physical characteristics, veteran status, or religion.

Posted 5 days ago

Program Manager, Support Enablement-logo
Program Manager, Support Enablement
Proofpoint IncDraper, UT
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective. And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to: Build and enhance our proven security platform Blend innovation and speed in a constantly evolving cloud environment Analyze new threats and offer deep insight through data-driven intel Collaborate with customers to help solve their toughest security challenges We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trusts us as a security partner. The Role Proofpoint is seeking a proactive and highly organized Program Manager to lead and coordinate support-specific enablement deliverables for new product introductions (NPIs) and feature releases. This role facilitates, coordinates, and tracks cross-functional efforts to ensure Customer Support Engineers are equipped with the technical knowledge, tools, and context needed to assist customer's effectively post-launch. You represent the Support Delivery function within the company-wide Launch Operations, partnering and liaison with Product Management, Engineering, Training, and other business units to surface support enablement requirements and coordinate deliverables necessary to prepare Support Engineers for post-launch success. The role is ideal for a candidate with a strong program management mindset, exceptional cross-functional coordination skills, and a passion for improving how support teams acquire knowledge, respond to product changes, and deliver seamless customer experiences. You will collaborate closely with Technical SMEs to understand new features work, how they integrate with other products, and what troubleshooting challenges Support Engineers may face post-launch. This role ensures training requirements are clearly defined, risks are surfaced early, and enablement efforts remain aligned with product launch timelines. Your day-to-day Represent Support Delivery in Launch Operations forums, facilitating support-specific deliverables in coordination with Product/Engineering leads. Maintain and socialize a global calendar of product and feature release dates and associated support deliverables. Coordinate cross-functional enablement efforts such as scheduling and hosting transfer of information sessions, training sessions, working sessions, and cross-functional reviews to ensure Support Engineers receive timely, relevant training and troubleshooting guidance. Serve as the primary liaison between Customer Support and partners such as Product Management, Engineering, Training, Critical Situation, and Tech SMEs. Facilitate discussions with SMEs and Product teams to identify product behaviors, diagnostic approaches, and technical risks. Define and assign responsibility for enablement activities such as training content, KBs, escalation rules of engagement, etc.; track and monitor progress and ensure accountability for deliverables. Gather and funnel training requirements and risk inputs from SMEs and other key stakeholders to Product and Engineering teams. Communicate status, risks, and blockers clearly across involved teams. Track impact through metrics like training participation, confidence levels, and post-launch case trends. What you bring to the team 5+ years of experience in program management, customer support operations, or enablement within a SaaS, technical support, and product-driven organization. Proven success leading support or service enablement initiatives without direct ownership of content or technical delivery. Strong facilitation, coordination, and relationship-building skills; able to engage and influence across business and technical audiences. Skilled in navigating complex stakeholder landscapes across multiple product teams. Experience managing enablement programs spanning platforms, products, and functional areas. Proficiency with tools like Salesforce, Jira, Confluence, Teams, and content collaboration platforms. Excellent verbal and written communication skills, with a record of accomplishment influencing outcomes and driving alignment across cross-functional teams. Familiarity with modern enablement strategies, support tooling, and AI-enhanced knowledge delivery platforms is a plus. Strong organizational awareness; able to align teams across geographies, functions, and competing timelines. Why Proofpoint Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products-and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation. We are a diverse, multinational Proofpoint with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 96,040.00 - 150,920.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 76,440.00 - 120,120.00 USD All other cities and states excluding those listed above: Base Pay Range: 68,320.00 - 107,360.00 USD

Posted 1 week ago

Earthly Vessels Senior Care logo
Administrative Support
Earthly Vessels Senior CareDallas, Texas
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Job Description

Job Summary:

The responsibilities of an Administrative Support are to oversee the work of the office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

About Us:

Earthly Vessels Senior Care focuses on engaging hospitality. Our mission is to do the caring so our clients, families, and their loved ones can give their undivided attention to their loved ones. A better community starts with us caring for one another. Our team enjoys working with people in unique situations on a daily basis. 

Office Manager Compensation and Benefits:

  • Competitive Pay
  • Flexible Working Hours

Administrative Support Responsibilities:

  • Answer phone calls
  • Greet and interact with clients, prospective clients, and their families
  • Work cooperatively with fellow employees
  • Complete task-independent and timey 
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Manage billing and collections, claim filing, facility admissions, and discharge operations
  • Type memos, correspondence, reports, and other documents
  • Create and update procedures for dealing with clients
  • Ordering office supplies as needed
  • Assist in scheduling, hiring staff, and other administrative tasks as needed
  • Manage clients and employee tasks using the Clearcare system
  • Generate leads through CRM 
  • Act as liaison for clients and employees

Administrative Support Requirements:

  • Previous administrative experience preferred
  • An associate’s degree or higher level of education preferred
  • Ability to manage clients using CRM system, Clearcare preferred
  • Excellent communication skills and a compassionate demeanor
  • Outgoing and positive attitude
  • The job requires being reliable, responsible, dependable, and fulfilling obligations
  • Skills with Word, Excel, and PowerPoint
  • Punctual nature and ability to handle schedule flexibility
  • A professional appearance

Earhly Vessels Senior Care LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.