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G logo
Gong.io Inc.Salt Lake City, UT
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io. Our Customer Success Managers (CSMs) are trusted strategic advisors to revenue and operational leaders. They are responsible for driving strategic plans and business transformation while delivering measurable business impact. As a CSM at Gong, you will drive customer engagement and product adoption, deliver meaningful business outcomes, mitigate risk, and drive account growth. CSMs are measured on quarterly metrics related to gross dollar retention, expansion, and driving multi-year renewals. This particular role will be a foundational member of our new Industry Expansion (IX) team, which is building out the strategy for the newest segment in Gong CS. You will be joining a "startup within a startup," contributing to shaping the customer journey and success model for emerging industries and use cases. You'll help to build the IX outcomes realization journey, leveraging automation, AI, content, and self-service strategies to improve customer health, reduce churn, and increase NDR (Net Dollar Retention) for this critical new segment. RESPONSIBILITIES Be a trusted strategic advisor to senior revenue and revenue operations leaders, especially within our new Industry Expansion segment, effectively uncovering and driving towards board-level business outcomes and strategically mapping those to Gong workflows and subsequent value. Own overall customer relationships within your IX portfolio, driving engagement and adoption, mining data to effectively measure value, unearthing and mitigating risk, and creating customer advocacy. Own the end-to-end renewal process, including strategy, execution, and collaboration with internal teams, to secure retention, maximize ARR (Annual Recurring Revenue), and deliver a positive customer experience. Drive quarterly metrics tied directly to achievement of gross dollar retention, upsell, and multi-year renewals, contributing directly to the IX team's targets for GDR and NDR. Achieve cross sell and upsell targets by partnering with Account Executive counterparts to source opportunities, secure growth, and increase the value of your IX portfolio. Partner with Gong's Professional Services organization to ensure customers within the IX segment onboard successfully and achieve the fastest path to value against their desired outcomes. Work successfully with a wide variety of cross-functional internal partners, including RevOps, Product, and Marketing, to define and refine the IX customer experience and feedback loops. Contribute to Gong's environment and culture of "builders" versus "scalers," proactively identifying and leading team process improvements and helping us build a world-class CSM team, contributing to the foundational strategies and scalable programs for the Industry Expansion team. QUALIFICATIONS 7+ years of relevant work experience. Previous B2B SaaS and enterprise software experience. Experience working with Healthcare customers, or working in the Healthcare industry Account management experience a plus. Ability to independently analyze and leverage data to make a persuasive argument or generate a compelling customer value / customer ROI narrative. Demonstrated ability to provide prescriptive project plans, and paths for successful onboarding, support, and change management to customers to deliver high customer satisfaction, advocacy, and loyalty. Excellent verbal and written communication skills. Passionate about providing an exceptional customer experience. Creative, resourceful, detail-oriented, and well-organized. A strong team player and resourceful individual who thrives in a fast-paced, high-growth startup environment. Someone who flourishes when given responsibility and a sense of ownership, often with limited direction. Track record of completing complex projects when the path to success may be unclear and / or requires clarity and focus. Proven ability to lead, challenge, and persuade Fortune 100 customers and executive stakeholders. Comfortable giving and receiving feedback. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual salary hiring range for this position is $167,000 - $172,000 USD OTE (70/30 split). Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details. #LI-AC1

Posted 2 weeks ago

Cigna logo
CignaWashington, DC
LOCATION: Richmond or McLean, Virginia or Washington, DC or the Baltimore, MD area. This Manager, Hospital Contracting serves as an integral member of the Provider Contracting Team and reports to the Provider Contracting Senior Manager. This role assists in developing the strategic direction and management of the day to day contracting and network management activities for a local given territory. DUTIES AND RESPONSIBILITIES Manages complex contracting and negotiations for fee for service and value-based reimbursements with hospitals and other providers (e.g., Hospital systems, Ancillaries, and large physician groups). Builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy. Initiates and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management. Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service. Manages strategic positioning for provider contracting, develops networks and identifies opportunities for greater value-orientation and risk arrangements. Contributes to the development of alternative network initiatives. Supports and provides direction to develop network analytics required for the network solution. Works to meet unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position. Creates and manages initiatives that improve total medical cost and quality. Drives change with external provider partners by assessing clinical informatics and offering consultative expertise to assist with total medical cost initiatives. Prepares, analyzes, reviews, and projects financial impact of larger or complex provider contracts and alternate contract terms. Creates "HCP" agreements that meet internal operational standards and external provider expectations. Ensures the accurate implementation, and administration through matrix partners. Assists in resolving elevated and complex provider service complaints. Researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues. Manages key provider relationships and is accountable for critical interface with providers and business staff. Demonstrates knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape. Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance. May provide guidance or expertise to less experienced specialists. POSITION REQUIREMENTS Should possess a bachelor degree; preferably in the areas of Finance, Economics, Healthcare or Business related. Significant industry experience will be considered in lieu of a Bachelor degree. MBA or MHA preferred. 5+ years Hospital contracting and negotiating experience involving complex delivery systems and organizations required. Experience in developing and managing key provider relationships Knowledge of complex reimbursement methodologies, including incentive based models strongly preferred. Demonstrated experience in seeking out, building and nurturing strong external relationships with provider partners. Intimate understanding and experience with hospital, managed care, and provider business models. Team player with proven ability to develop strong working relationships within a fast-paced, matrix organization. The ability to influence both sales and provider audiences through strong written and verbal communication skills. Experience with formal presentations. Customer centric and interpersonal skills are required. Demonstrates managerial courage as well as an ability to maneuver effectively in a changing environment. Superior problem solving, decision-making, negotiating skills, contract language and financial acumen. Knowledge and use of Microsoft Office tools. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 91,200 - 152,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Posted 3 weeks ago

US Bank logo
US BankRochester, MN
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Healthcare Business Banking Relationship Managers ("BBRMs") serve as primary advisors to U.S. Bank's Healthcare clients with annual revenue of up to $25 MM. BBRMs are experienced partners who understand their clients' needs and goals, as well as delivering comprehensive financial solutions. They take a holistic approach to relationship management, leveraging deep partnerships across the Bank to deliver a wide range of offerings to support both the individual and the business entity. This includes loan products, credit cards, payment processing, treasury solutions, and personal wealth planning. Healthcare Business Banking RMs are responsible for cultivating and managing new and existing healthcare client relationships. They achieve this by serving as trusted partners who assess and attend to client needs, provide education on available deposit and loan products and services, and recommend financial solutions based on each client's unique goals. They utilize their business banking expertise to consult and deliver a mix of products and services including lines of credit, term debt products, buyouts, and commercial mortgages. When a client's needs extend beyond core business banking offerings, the BBRM continues to direct the overall relationship and plays a leading role in managing referrals to/partnership with other business units. Basic Qualifications Bachelor's degree, or equivalent work experience Seven or more years of relevant experience Preferred Skills/Experience Prior Healthcare and Practice Finance banking & structuring experience Prior experience in clinic and center Commercial Real Estate Experience partnering across a large, matrixed organization in support of client delivery execution (especially with Treasury Management, Payments, and Wealth Management partners) Experience working with Healthcare and Practice clients & prospects Experience managing complex credit structures and loan requests larger than $2.5MM Experience working with companies and practices up to $25MM in annual revenue Experience working with Salesforce and nCino Proven success developing new business and COIs in the healthcare industry Demonstrated knowledge of commercial credit and credit quality Agile and innovative approach to problem solving and decision making Excellent verbal and written communication and presentation skills The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $124,355.00 - $146,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Posted 30+ days ago

Philips logo
PhilipsGreenville, NC
Job Title Healthcare Customer Project Manager (Based in Greenville, SC) Job Description Serve the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementation at various stages across the healthcare continuum for the Philips Healthcare Services and Solutions Delivery (S&SD) business. Your role: Your role as a Customer Project Manager (CPM) will be to manage multiple implementations that vary in scope, size and complexity. Projects can include IT solutions, capital equipment installation and systems integration. You will ensure a stellar customer experience guided by the statement of work. Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact. Ensure site readiness and adherence to project timelines. Advises on project plan and responsible for daily updates on project status and activities. This is a field-based position with travel up to 60% of the time within the District, covering Greenville, SC. The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time period of an employee's start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer. You're the right fit if: You've acquired a minimum 5 years of experience in Project Management and IT Integration within a Healthcare Environment preferred (i.e. Healthcare Information Technology, Patient Monitoring, Telemetry, Nursing Informatics) You have a Bachelor's degree in the areas of: Clinical or Computer Science, Information Technology, Project Management or equivalent. You have robust leadership skills, paired with the ability to influence across all project resources/stakeholders. Excellent interpersonal and communication (verbal and written) skills. Company relocation benefits will not be provided for this position. For this position, you must reside in or within the Greenville, SC area and travel up to 75% in the market. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a Field role in the Greenville, SC market. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in SC is $84,000 to $133,000. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Greenville, SC. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Posted 1 week ago

Huron Consulting Group logo
Huron Consulting GroupChicago, IL
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. Assessment Managers often serve in one of two roles on our Opportunity Assessments (OAs) Team: (1) serve in a project management role with the objective of supporting the Sales MDs and Assessment Leads in the successful execution of our assessment scope; (2) serve as a Capability Lead with the objective of developing a compelling business case for change and supporting the sale of consulting implementation engagements to new and existing clients. Assessment Managers demonstrate strong communication and planning skills. They also demonstrate a strong command of Huron services and the ability to align the assessment scope, approach, and delivery to the client's needs. The role also requires a unique ability to demonstrate agility and adaptability in a changing environment, often under tight timelines. Depending on the size of the OA, the Assessment Manager will be expected to independently own components of the assessment execution across multiple capabilities (e.g., project setup, coordination, communication, RFI oversight). Assessment Managers are skilled relationship builders that collaborate with clients and project leadership while simultaneously managing our subject matter experts and other team members. Finally, our Assessment Managers are expected to assist with methodology development and sales support activities. As the Healthcare Consulting Manager in Revenue Cycle Opportunity Assessments, you will: Manage at least two assessments concurrently as well as business development and pipeline activity, as assigned Provide advisory support to assessments not directly led by Assessment Team resources as assigned to ensure consistency and quality in delivery Manage complex multi-workstream projects and oversee junior team members Analyze data to implement performance improvement and organizational change Collaborate with team members and clients to align with business objectives Communicate effectively with project teams and stakeholders Lead and develop team members through training, supervision, and feedback Project Execution: Acts as the Capability Lead and/or Integrated PMO for single and multi-capability engagements independently, helping guide the overall project lead on key OA activities Supports (but may own, at times) compilation and delivery of final deliverables (presentations, benefit projections, realization schedules) Provides oversight and coaching for OA and Field team participants assigned to client work May conduct Executive and Department Lead interviews (onsite or remote) May provide oversight for data processing and analytics Supports client vetting and debrief sessions May support drafting of implementation term sheets and budgets with Solution Leaders Maintains primary responsibility for Managing Director/Senior Director and Integrated Project Management communication (as applicable) Presents findings and recommendations during Final Report and Executive Steering Committees Sales and Conversion: Supports sales strategy in partnership with engagement leads and executives May have a supporting role in sales process of single capability; may support client conversations with client executives/key buying influences to support implementation OA Methodology: Developing and maintaining assessment methodology, tools, etc. with oversight from the capability lead Business Development and Pipeline: Supports OA Capability Lead(s) as needed on proposal and pricing tool development, typically single solution (i.e. home capability) Requirements: Bachelor's degree required 6 + years project leadership and workplan management experience with a focus on revenue cycle Willingness and ability to travel every week up to 80% (Monday-Thursday with occasional onsite Fridays) and work extended hours as needed Proficiency in Microsoft Office (Word, PowerPoint, Excel) US Work Authorization required Preferences: Experience in a matrixed organization or cross-functional team environment The estimated base salary range for this job is $140,000 - $170,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $161,000 - $212,500. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Manager Country United States of America

Posted 30+ days ago

Commerce Bank logo
Commerce BankDenver, CO
About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk. Compensation Range Annual Salary: $70,500.00 - $139,000.00 (Amount based on relevant experience, skills, and competencies.) About This Job The main purpose of this job is to sell card payment services to "C" level associates at targeted enterprise level businesses, hospitals, educational and government entities. These targeted companies may, or may not, have an established relationship with Commerce Bank. Essential Functions Conduct sales calls using consultative business process reviews and move prospective client through the sales cycle from the first appointment to contract signing Set appointments with prospects through the telephone, email, and marketing campaigns Identify prospect goals and objectives for process improvement then recommend solutions to help meet these goals and objectives Provide value-added services including technical support, Product Development and Relationship Management Negotiate contract terms and pricing that will be appealing to the customer and deliver an acceptable return to Commerce Prepare customized request for information, request for proposal, file spend analysis, proposals and sales presentations Perform other duties as assigned Knowledge, Skills & Abilities Required Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements Strong understanding of business concepts including account payable, purchasing and accounting systems Strong knowledge of consultative sales process Strong data analysis skills Skilled at interacting with senior managers and able to develop a business case Able to work independently but with some oversight from direct supervisor Capable of managing relationships independently and in negotiating sales and contracts Superior presentation skills Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Advanced level proficiency with Microsoft Word, Excel and Outlook Education & Experience Bachelor's degree in Business Administration or equivalent combination of education and experience required 7+ years new customer acquisition sales experience required, preferably within the banking/financial services field Proven track record within the team selling and lead sharing environment required For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you'll be asked to authorize our review of that record. Level of role is determined by knowledge, experience, skills, abilities, and education For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Account Executive I, II, III, Senior- Commercial Card and Senior Account Executive- Healthcare job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $70,500 to $139,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. Location: Remote, Los Angeles, California 90045 Time Type: Full time

Posted 30+ days ago

C logo
Cambia HealthPocatello, ID
PROCUREMENT COMPLIANCE ANALYST I OR II (HEALTHCARE) Work from home (telecommute) to Return To Office - 3 days/wk (onsite-flex) within Oregon, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's Strategic Sourcing Team is living our mission to make health care easier and lives better. Our Procurement Compliance Analyst(s) will deliver an effective compliance program. They will manage and execute audits and compliance activities within the Procurement Organization, ensuring adherence to company policies, regulatory requirements, and industry best practices. This role includes conducting audits, analyzing standards, identifying improvements, and ensuring compliance with relevant policies, processes, laws, and regulations. The specialist will collaborate with procurement teams, suppliers, and stakeholders to maintain transparency, integrity, and efficiency in procurement. - all in service of making our members' health journeys easier. If you're a motivated and experienced Procurement Analyst looking to make a difference in the healthcare industry, apply for this exciting opportunity today! What You Bring to Cambia: Preferred Key Experience: Compliance & Regulations Able to work and communicate with suppliers Qualifications and Certifications: Procurement Compliance Analyst I A bachelor's degree or equivalent experience 3 years of experience in a role demonstrating success in compliance-related activities and controls, such as risk assessments, training, monitoring, auditing, investigations, root cause analysis, control assessments reporting, preferably within a healthcare or regulated environment. Equivalent combination of education and experience Procurement Compliance Analyst II A bachelor's degree or equivalent experience 5 years of experience in compliance or equivalent related experience, preferably within a healthcare regulated environment. Skills and Attributes (Not limited to): Procurement Compliance Analyst I Knowledge of Excel Proficiency with office computer software such as Word, Excel, PowerPoint, Outlook, Visio, Smartsheet, etc. Familiarity using Contract Lifecycle Management (CLM) systems for procurement processes. Experience in program or project management. Strong analytical skills to interpret data and identify compliance issues. Experience in developing and delivering training programs to educate procurement team on compliance policies and procedures. Experience working cross functionally across teams. Experience in defining and implementing process improvement initiatives using data and metrics. Procurement Compliance Analyst II Experience in driving end to end delivery and communicating results to senior leadership. Experience leading process improvements. Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules What You Will Do at Cambia (Not limited to): Support and manage all functions related to an effective compliance program. Produce and maintain policies, job aids, documentation, and desk manuals. Oversee HCBM compliance activities and monitoring within the SERFF platform, including supplier registration, contract filing, and managing OIC feedback and responses. Conduct regular audits of procurement activities for policy and regulation adherence. Ensure timely reporting of audit results to senior management and stakeholders. Develop and implement compliance programs and procedures to mitigate risks. Investigate and resolve discrepancies or non-compliance issues found during audits. Recommend and implement best practices to streamline operations and enhance efficiency. Provide training and guidance to procurement teams on compliance requirements. Act as a subject matter expert on procurement regulations and compliance. Prepare detailed audit reports and compliance assessments. Maintain accurate records of audit activities and corrective actions. The expected hiring range for The Procurement Compliance Analyst I $75-$90k, The expected hiring range for The Procurement Compliance Analyst II $85-$95k depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%. The current full salary range for the Procurement Compliance Analyst I is $64k Low/ $81k MRP / $106k High. The current full salary range for the Procurement Compliance Analyst II is $71k Low/ $89k MRP / $116k High. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Posted 5 days ago

HITT logo
HITTDallas, TX
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT. Commercial Construction Senior Project Manager - Healthcare & Life Sciences Job Description: The Senior Project Manager's role is to effectively manage both small and large scale projects from discovery and design to development and implementation. The Senior Project Manager is responsible for all of the duties performed by the Project Manager as well as the following: Responsibilities: Maintains adherence to HITT's standards of safety Ensures the all job processes are followed in accordance with HITT policies Negotiates terms and conditions of contracts with clients Monitors the progress of each project through updated schedules Ensures that the project Quality Control Plan is followed Assists that project staff in resolving scope problems with subcontractors Ensures proper assignment and evaluation of field personnel both within the project team and throughout the company Identifies and negotiates time extensions where justified and allowed Acquires new work as well as maintaining existing clients Maintains positive relationships with the subcontractor community Ensures timely completion of closeout process Leads the preconstruction and RFP package effort with the help of the Preconstruction Department and/or other company resources Delegates responsibility when necessary to ensure that the project/tasks run smoothly Qualifications: 10+ years of experience with a commercial general contractor A four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferred. In lieu of a degree, additional work experience is acceptable. Has successfully acquired and/or contacted at least one new client Ability to execute multiple project management efforts Proficient in Microsoft suite HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.

Posted 30+ days ago

NBBJ logo
NBBJSan Diego, CA
NBBJ is an award-winning design firm recognized as a TIME100 Most Influential Company, a Fast Company Most Innovative Architecture Firm and a two-time 2025 AIA National Honor Award recipient. These recognitions reflect our purpose-driven approach that, fueled by ideas and a culture of collaboration, creates healthy buildings, strong communities and a resilient environment. That's where you come in. With leading clients, diverse colleagues and offices in creative capitals around the globe, a career at NBBJ will inspire you to be extraordinary. You can learn more about our firm, see what it's like to work here and explore recent projects and ideas at NBBJ.com. Join us to make an impact today! The role at a glance: NBBJ is seeking a Senior Project Architect for our Healthcare Practice to be located in our San Diego, Los Angeles or San Francisco office. NBBJ is looking for a project architect with demonstrated experience working on HCAI 1/OSHPD 1 projects in California and who has worked primarily with large-scale, healthcare projects involving client contact and leadership responsibilities. The Senior Project Architect performs architectural design and delivery for a wide variety of projects involving the construction of new buildings and the alteration of existing buildings and facilities. In your new role, you will: Work with clients and team members to identify objectives, develop options, and formulate creative solutions. Interpret design concepts by collaborating with project team and translate them into workable construction systems and detailing, while maintaining design intent and advocating for design excellence. Prepare appropriate documentation and deliverables from schematic design through construction administration in accordance with established firm and industry standards. Maintain appropriate records for project phases in accordance with established firm and industry standards. Lead and coordinate the work of other team members and consultants, providing direction, guidance, and mentoring as appropriate. May participate in marketing efforts, including proposal development, presentations, and client interviews. What you will need to succeed: Minimum 15 years of experience in the architectural field with successful experience in the documentation and delivery of large-scale healthcare projects HCAI 1/OSHPD 1 experience is mandatory for this role Active Architectural Licensure is required Demonstrated experience working on healthcare projects in the state of California Fluency in Revit B Arch or M Arch degree LEED or other sustainability accreditation preferred Proven ability to work within a highly collaborative team environment Excellent communication skills and strong attention to detail Ability to work with integrity, trust and commitment; setting an example for others Ability to travel as the project(s) requires The annual base pay range for this role is anticipated to be between $130,000 and $145,000. Actual compensation for successful candidates will be carefully determined based on a number of factors, including their skills, qualifications and experience. This role requires the individual to be based in the United States. Why choose NBBJ? We believe that all NBBJ employees should love their work. This means not only loving what you do but having pride in your workplace. We strive to be that irresistible place to work by enhancing your employee experience with customized programs and comprehensive benefits. In addition to 100% covered employee healthcare costs and 401k contributions, we offer unique professional development opportunities, volunteer opportunities and access to leading technology and resources to further help you love your work and advance your career. NBBJ has been named three times by Fast Company as one of the most innovative architecture firms. Founded in 1943, our first office opened over 75 years ago in Seattle, Washington. We now have over 10 office locations around the globe. We are a transdisciplinary, cross-practice focused firm with a deep portfolio of Civic & Cultural, Commercial, Corporate, Healthcare, Higher Education, Science and Technology, Sports, and Urban Environment projects. We also have several areas of service expertise including: Architecture, Environmental Graphic Design, Interior Design, Lighting Design, Workplace Consulting and more. In the past decade, NBBJ has received more than 300 awards from leading global, national and regional award programs across the business, real estate and design communities. We work with 5 of the top global high-tech companies, 14 of the U.S. News and World Report Top Hospitals, and 4 of the top 10 highest-ranked learning institutions. Our clients include institutional leaders such as Cambridge University, Google, Samsung, Cleveland Clinic, Tencent, and Stanford University. NBBJ is an Equal Opportunity Employer. M/F Disabled and Vet EEO/AA Employer. NBBJ does not accept unsolicited resumes or similar submissions from third party recruiters or employment agencies. Any unsolicited materials received by NBBJ from a source other than an individual candidate will be considered NBBJ property and NBBJ reserves the right to pursue and hire candidates referred to us without any financial obligation to the third party in question. If you are interested in becoming an approved NBBJ external recruiter, please contact a member of the NBBJ Talent Acquisition Team.

Posted 30+ days ago

CONTACT GOVERNMENT SERVICES logo
CONTACT GOVERNMENT SERVICESFairfax, VA
Healthcare Fraud Investigator Employment Type: Full-Time, Mid-Level Department: Litigation Support CGS is seeking a Healthcare Fraud Investigator to provide Legal Support for a large Government Project in Nashville, TN. The candidate must take the initiative to ask questions to successfully complete tasks, perform detailed work consistently, accurately, and under pressure, and be enthusiastic about learning and applying knowledge to provide excellent litigation support to the client. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Responsibilities will Include: Review, sort, and analyze data using computer software programs such as Microsoft Excel. Review financial records, complex legal and regulatory documents and summarize contents, and conduct research as needed. Preparing spreadsheets of financial transactions (e.g., check spreads, etc.). Develop HCF case referrals including, but not limited to: Ensure that HCF referrals meet agency and USAO standards for litigation. Analyze data for evidence of fraud, waste and abuse. Review and evaluate referrals to determine the need for additional information and evidence, and plan comprehensive approach to obtain this information and evidence. Advise the HCF attorney(s) regarding the merits and weaknesses of HCF referrals based upon applicable law, evidence of liability and damages, and potential defenses, and recommend for or against commencement of judicial proceedings. Assist the USAO develop new referrals by ensuring a good working relationship with client agencies and the public, and by assisting in HCF training for federal, state and local agencies, preparing informational literature, etc. Assist conducting witness interviews and preparing written summaries. Qualifications: Four (4) year undergraduate degree or higher in criminal justice, finance, project management, or other related field. Minimum three (3) years of professional work experience in healthcare, fraud, or other related investigative field of work. Proficiency in Microsoft Office applications including Outlook, Word, Excel, PowerPoint, etc. Proficiency in analyzing data that would assist in providing specific case support to the Government in civil HCF matters (E.g., Medicare data, Medicaid data, outlier data). Communication skills: Ability to interact professionally and effectively with all levels of staff including AUSAs, support staff, client agencies, debtors, debtor attorneys and their staff, court personnel, business executives, witnesses, and the public. Communication requires tact and diplomacy. U.S. Citizenship and ability to obtain adjudication for the requisite background investigation. Experience and expertise in performing the requisite services in Section 3. Must be a US Citizen. Must be able to obtain a favorably adjudicated Public Trust Clearance. Preferred qualifications: Relevant Healthcare Fraud experience including compliance, auditing duties, and other duties in Section 3. Relevant experience working with a federal or state legal or law enforcement entity. #CJ $85,000 - $105,000 a year

Posted 30+ days ago

Guidehouse logo
GuidehouseSan Marcos, CA
Job Family: PFS Billing Travel Required: None Clearance Required: None What You Will Do: The Medical Biller is expected to perform all areas of initial billing, secondary billing, and payer audit follow-up for government and non-government claims. Must work with other departments to facilitate the meeting of both departmental and facility goals and objectives. Demonstrates an ability to find solutions to problems and keeps management informed of patterns regarding billing edits, compliance issues, payments and or other issues with specific payers. Has an extensive knowledge of billing requirements mandated by payers and / or governmental regulations. This position will perform any and all related job duties as assigned. The medical biller will be working a Hybrid schedule based at our San Marcos, CA office and from home. Essential Job Functions Hospital Billing Emphasis Correcting and billing electronic and hardcopy claims Submits Adjusted claims Provides Follow-up Billing Prepares Billing Reconciliation Duties and Responsibilities Performs daily download and reconciliation of claims from patient accounting system to electronic billing system. Transmits or releases claims at a minimum daily. Works all assigned claims daily by resolving edits, validating claim, or placing on departmental hold by reason. Follows-up on all assigned held claims or unreleased claims. Bills claims via electronic billing system. Reviews same day and 72 hour admission report to determine if accounts needed to be combined. Ensures all address changes and or plan changes are forwarded to the appropriate people so the integrity of the insurance master is maintained. Files adjusted billings based on audits and or changes in diagnosis or DRG. Updates patient accounts with corrected demographic or insurance information. Works all rejection and payer audit reports within 48 hours of receipt taking whatever action may be required to obtain account resolution. Monitors all denials for trends and issues and reports finding to supervisor. Bills or re-bills as necessary. Ensures hospital is in compliance with all state and federal rules and regulations both billing and HIPAA. Assigned special projects will be completed within the time frames given. Appropriately documents electronic billing system and/or patient accounting system. Attends training sessions and seminars offered by the Hospital and Third Party Payers. Handles all customer calls both internal and external in a professional and courteous manner. Returns calls and emails as soon as possible, but must be returned within 24 hours. Follows the mission statement and values established by the facility. What You Will Need: High School Diploma / GED or 3 years of relevant equivalent experience in lieu of diploma / GED. 0-2+ years working within the following sectors: healthcare, insurance, business, finance or customer service. Working knowledge can be of the following: insurance claims, billing, coding, follow-up, finance, accounting or customer service related responsibilities. What Would Be Nice To Have: Previous billing background. Emphasis in Hospital Billing Excellent communication and interpersonal skills. Experience with Excel and Word. #IndeedSponsored #LI-DNI The annual salary range for this position is $38,000.00-$63,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 30+ days ago

N logo
National Healthcare CorporationCharleston, SC
nhccare.com/locations/charleston NHC is an Equal Opportunity Employer (EOE).

Posted 30+ days ago

NBBJ logo
NBBJLos Angeles, CA
NBBJ is an award-winning design firm recognized as a TIME100 Most Influential Company, a Fast Company Most Innovative Architecture Firm and a two-time 2025 AIA National Honor Award recipient. These recognitions reflect our purpose-driven approach that, fueled by ideas and a culture of collaboration, creates healthy buildings, strong communities and a resilient environment. That's where you come in. With leading clients, diverse colleagues and offices in creative capitals around the globe, a career at NBBJ will inspire you to be extraordinary. You can learn more about our firm, see what it's like to work here and explore recent projects and ideas at NBBJ.com. Join us to make an impact today! The role at a glance: NBBJ is seeking a Senior Project Architect for our Healthcare Practice to be located in our San Diego, Los Angeles or San Francisco office. NBBJ is looking for a project architect with demonstrated experience working on HCAI 1/OSHPD 1 projects in California and who has worked primarily with large-scale, healthcare projects involving client contact and leadership responsibilities. The Senior Project Architect performs architectural design and delivery for a wide variety of projects involving the construction of new buildings and the alteration of existing buildings and facilities. In your new role, you will: Work with clients and team members to identify objectives, develop options, and formulate creative solutions. Interpret design concepts by collaborating with project team and translate them into workable construction systems and detailing, while maintaining design intent and advocating for design excellence. Prepare appropriate documentation and deliverables from schematic design through construction administration in accordance with established firm and industry standards. Maintain appropriate records for project phases in accordance with established firm and industry standards. Lead and coordinate the work of other team members and consultants, providing direction, guidance, and mentoring as appropriate. May participate in marketing efforts, including proposal development, presentations, and client interviews. What you will need to succeed: Minimum 15 years of experience in the architectural field with successful experience in the documentation and delivery of large-scale healthcare projects HCAI 1/OSHPD 1 experience is mandatory for this role Active Architectural Licensure is required Demonstrated experience working on healthcare projects in the state of California Fluency in Revit B Arch or M Arch degree LEED or other sustainability accreditation preferred Proven ability to work within a highly collaborative team environment Excellent communication skills and strong attention to detail Ability to work with integrity, trust and commitment; setting an example for others Ability to travel as the project(s) requires The annual base pay range for this role is anticipated to be between $130,000 and $145,000. Actual compensation for successful candidates will be carefully determined based on a number of factors, including their skills, qualifications and experience. This role requires the individual to be based in the United States. Why choose NBBJ? We believe that all NBBJ employees should love their work. This means not only loving what you do but having pride in your workplace. We strive to be that irresistible place to work by enhancing your employee experience with customized programs and comprehensive benefits. In addition to 100% covered employee healthcare costs and 401k contributions, we offer unique professional development opportunities, volunteer opportunities and access to leading technology and resources to further help you love your work and advance your career. NBBJ has been named three times by Fast Company as one of the most innovative architecture firms. Founded in 1943, our first office opened over 75 years ago in Seattle, Washington. We now have over 10 office locations around the globe. We are a transdisciplinary, cross-practice focused firm with a deep portfolio of Civic & Cultural, Commercial, Corporate, Healthcare, Higher Education, Science and Technology, Sports, and Urban Environment projects. We also have several areas of service expertise including: Architecture, Environmental Graphic Design, Interior Design, Lighting Design, Workplace Consulting and more. In the past decade, NBBJ has received more than 300 awards from leading global, national and regional award programs across the business, real estate and design communities. We work with 5 of the top global high-tech companies, 14 of the U.S. News and World Report Top Hospitals, and 4 of the top 10 highest-ranked learning institutions. Our clients include institutional leaders such as Cambridge University, Google, Samsung, Cleveland Clinic, Tencent, and Stanford University. NBBJ is an Equal Opportunity Employer. M/F Disabled and Vet EEO/AA Employer. NBBJ does not accept unsolicited resumes or similar submissions from third party recruiters or employment agencies. Any unsolicited materials received by NBBJ from a source other than an individual candidate will be considered NBBJ property and NBBJ reserves the right to pursue and hire candidates referred to us without any financial obligation to the third party in question. If you are interested in becoming an approved NBBJ external recruiter, please contact a member of the NBBJ Talent Acquisition Team.

Posted 30+ days ago

Huron Consulting Group logo
Huron Consulting GroupChicago, IL
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. At Huron, An Associate leads with expertise and collaboration, partnering with Huron and client leaders to create sustainable solutions that drive meaningful results. As an Associate, with our Healthcare CDI team, you will lead one or more project work streams utilizing Huron approaches, methodologies helping clients solve their business challenges to advance their clinical and financial outcomes. You'll work on varied projects, gain valuable, hands-on consulting and change management experience, while positively impacting mission-driven healthcare organizations. Your role will foster a supportive, inclusive environment, empowering team members and creating a workplace where diverse perspectives are valued. You will build critical leadership skills to grow your career and mentor junior Huron staff. This allows you to make an impact and provide you career opportunities both within and beyond your areas of expertise. If you're passionate about driving impactful solutions and believe in the power of collaboration, Huron offers a rewarding path forward. As the Healthcare Consulting Associate in CDI, you will: Partner with project team members and client stakeholders to design and implement effective solutions by leveraging proven methodologies and best practices Leverage critical thinking skills in both data collection and complex analysis identifying data gaps and risks to develop sound conclusions and create implementable, sustainable recommendations for improvement Effectively summarize information and present findings and recommendations to varying levels of Huron and client leadership Provide direct supervision of junior project team members including coaching mentorship, leading teams, and providing feedback through performance management Deliver solutions tailored to each client's unique needs, enhancing both impact and accessibility across healthcare services Requirements: Bachelors' degree and RHIT (or RHIA) and CCS certifications required Minimum 3 years of inpatient coding experience across all specialties in an acute care hospital Strong leadership and management skills aligning to Huron's core values and competencies Proficient in ICD-10-CM/PCS and both MS-DRG and APR-DRG assignment Maintains 95%+ DRG assignment accuracy Experienced with Epic and Cerner EHR systems Skilled in coding quality audits and inpatient coding education The ability to travel based on client, enterprise, or project needs is an essential function of this role. While travel requirements may vary based on business need, the current average travel in the Healthcare practice is less than 50%, annually Proficiency in Microsoft Office (Word, PowerPoint, Excel) US Work Authorization required Preferences: Experience in a matrixed organization or cross-functional team environment CCDS/CDIP certification #LI-CM1 The estimated base salary range for this job is $100,000 - $130,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $112,000 - $153,400. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Associate Country United States of America

Posted 30+ days ago

Acxiom Corporation logo
Acxiom CorporationConway, AR
Acxiom Healthcare Data Analyst Intern will assist in analyzing healthcare data, generating insights, and supporting our data driven advertising initiatives. You will work with large datasets, build reports, and collaborate with cross-functional teams to optimize healthcare marketing strategies. The intern will assist in developing and implementing project plans, meeting preparations, and follow-ups. The intern will also create and maintain data catalogs, taxonomies, and data spreadsheets for processing data throughout Acxiom and external data platforms. Acxiom is a Conway, Arkansas based database marketing company that collects, analyzes, and sells customer and business data for targeted advertising, offering solutions for customer intelligence and data-driven marketing experiences. Acxiom puts data to work, solving complex challenges for the worlds leading brands and agencies. We help unify, connect and prepare data for AI-driven marketing and decision-making. Internship details: The internship will begin January 20th, 2026 The Internship will be in or near Conway, AR or New York City, NY office with expectation to be in the office most days 20-25 hours/week work dedication during the semester and up to 40/week during breaks and summer Anticipated graduation date between December 2026 - May 2027 Applicants for this internship position with Acxiom in the U.S. must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Acxiom (i.e., H1-B visa, F-1 visa (CPT/OPT), TN visa or any other non-immigrant status) What you will do: Data Analysis & Reporting: Collect, clean, and analyze data to identify trends and patterns for advertising Data Visualization: Create reports and visualizations using various tools to present insights and findings to stakeholders Predictive Analytics: Assist in developing models/algorithms to forecast healthcare campaign performance Compliance & Privacy: Ensure that data handling aligns with HIPAA and healthcare industry standards Collaboration: Work closely with agency teams, data science, data gurus, and other stakeholders to enhance data-driven advertising strategies Project Management: Preparation for internal and external meetings, help identify opportunities for improving processes, and prepare documentation Other: Research projects on relevant industry news, trends, products, services, competitors, and relevant existing and emerging technologies that may impact present and future performance Basic Qualifications: Currently pursuing a Bachelor's or Master's degree in Data Science, Statistics, Public Health, Computer Science, Business Analytics or related field Basic proficiency in Excel, Word, and SQL Strong interpersonal and communication skills Strong analytical and problem-solving skills Ability to work independently and as part of a team. Detail-oriented with excellent organizational skills. Understanding of healthcare data, such as claims data, patient journeys, or EMRs (Electronic Medical Records), is a plus Who are we seeking? Top Talent & High Performers: We hire the brightest in the industry! Innovative Collaborators: We drive operational improvements to promote efficiency and improve performance Future Leaders: We develop our people and promote from within Game Changers: We empower people to challenge the status quo and explore new possibilities Emotional Intelligence: We cultivate greatness both within ourselves and with others Hardworking Employees: We look for initiative to conquer complex challenges We believe in building an exciting workplace where associates feel highly motivated and want to engage every single day. It's important to Acxiom that we invest in our culture and promote a healthy work-life balance. Acxiom has a fast paced, high-performance culture where we empower our people to do innovative, ground breaking work. You will always be guided to do what is right. Primary Location City/State: Conway, Arkansas Additional Locations (if applicable): Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here. Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com.

Posted 3 weeks ago

STV Group, Incorporated logo
STV Group, IncorporatedFredericksburg, VA
STV currently has opening for a Healthcare Project Manager in the Construction Management group on Virginia. STV is a leading, award-winning professional firm offering engineering, architectural, planning, environmental and construction management services. STV consistently ranks among the country's top firms in many of the markets we serve. STV's PM/CM Division is a national practice providing a comprehensive compendium of services to a broad and ever expanding client base. Our services encompass program advisory, project management, project controls, owner's representative and construction management as agent. Our portfolio within the PM/CM Division includes healthcare, bio life science, public works, research, commercial, industrial, educational, judicial, institutional, transportation and aviation market sectors. We are seeking Healthcare Project Managers on Virginia with a strong history of recent healthcare experience representing owner's on capital programs, facility upgrades, renovations and additions for both new and occupied healthcare facilities. The successful candidate will assume a role in our division managing Capital Program Management/Owners Representative assignments. The successful candidate will represent the owner and owner stakeholder groups and be an integral part of a high preforming team of professionals leading the delivery of projects and or programs for healthcare specific clients. The Project Manager will represent the owner's interest in managing design professionals and contractors constructing state of the art Healthcare, Pharmaceutical and Bio Life Science facilities. In this role the Project Manager will work alongside of senior managers to guide the project team to manage all phases of the project life cycle including but not limited to budgeting, planning, design, bidding, construction, commissioning, move management planning and close out services. Join STV and become part of one of the most dynamic and fast paced market sectors in the construction industry. Responsibilities: Responsibilities include assisting the Senior Managers in leading the project team, goal setting, developing policies and procedures to guide the project/program and mentoring team members. The PM shall manage staff, project financials and schedules. In addition, the PM shall carry out duties as assigned to achieve the successful completion of the project/program. The PM shall lead cross functional healthcare projects and initiatives with demanding resource requirements, risk, and/or complexity. Monitor design and construction activities to ensure that all phases of work are done in accordance with contractual agreements and corporate quality standards. Define and assign project responsibilities to the Assistant Project Manager and Team. Mentor team members to grow skill sets to foster a high performing project team. Monitors, evaluates and or develops project financials, cash flow analyses, and cost estimates, as well as reviews purchase orders, change orders, and invoices. Forecast, identify and addresses areas of potential liabilities and risks. Develops, monitors, and maintains project schedules. Ensures that project objectives are met. Maintains client, consultant, contractor, and vendor relationships. Manages conflict resolution. Communicates complex ideas, anticipates potential concerns and persuades others, which may include executive leadership, to adopt positions to facilitate the successful conclusion of the project. Assist in the evaluation, development, and selection of standards, protocols, policies and procedures to facilitate project success. Provides guidance, direction, and instruction to less experienced team members and colleagues. Required Skills: Bachelor's Degree required, in Architecture, Engineering or Construction Management. Minimum of 10 years of clinical renovations and owner representative/project management experience, specifically in Hospital, Healthcare Systems, Pharmaceutical, and or Laboratory related projects. Demonstrated history in managing a minimum of $50 million in healthcare or related construction types. Demonstrated history in managing high-rise construction projects. Demonstrated experience, knowledge, and a track record in project management techniques, concepts, principles, and standards. Requires excellent written and verbal communication skills and the ability to effectively communicate at all levels internally and externally to establish credibility on project teams. Knowledge and ability to creatively resolve issues as they arise. Knowledge and ability to supervise people including recruitment, training, performance management, and people development. High proficiency with general Microsoft applications, including MS Project and Share Point. Demonstrated experience with project management software and applications. Ability to forecast project challenges and define solutions to maintain compliance with safety protocols, quality, schedule and budget. Compensation Range: $128,289.89 - $171,053.19 Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At STV, we are fully committed to expanding our culture of diversity and inclusion, one that will reflect the clients we serve and the communities we work in, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles. STV offers the following benefits • Health insurance, including an option with a Health Savings Account • Dental insurance • Vision insurance • Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) • Disability insurance • Life Insurance and Accidental Death & Dismemberment • 401(k) Plan • Retirement Counseling • Employee Assistance Program • Paid Time Off (16 days) • Paid Holidays (8 days) • Back-Up Dependent Care (up to 10 days per year) • Parental Leave (up to 80 hours) • Continuing Education Program • Professional Licensure and Society Memberships STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV's good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.

Posted 3 weeks ago

A logo
Aramark Corp.Lakeside, VA
Job Description Do you love to cook? Are you passionate about food? As a Cook on our team, you'll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients and the best equipment, you'll be immersed in a world that goes beyond food preparation - experimenting with different cuisines, flavors, and cooking styles. At Aramark, we care about your health, so we have production guidelines and safety procedures in place to help you do what you love. Get ready to reach new heights, ignite your passion, and pursue what matters by cooking with us! Job Responsibilities Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Cooks and prepare a variety of food according to production guidelines and standardized recipes Sets up workstation with all needed ingredients and equipment Prepares ingredients by measuring, weighing, mixing, chopping, trimming, and peeling food items Safely uses a variety of utensils including knives Operates equipment such as ovens, stoves, slicers, mixers, etc. Bakes, roasts, broils, steams, and uses a variety of cooking methods on meat, vegetables, and other foods Arranges, garnishes, and portions food according to established guidelines Properly stores food by adhering to food safety policies and procedures Cleans and sanitizes work areas, equipment, and utensils Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc. Adheres to Aramark safety policies and procedures including accurate food safety and sanitation Ensures security of company assets At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Experience as a cook or in a related role required Validated knowledge of the basic principles of food preparation, various cooking methods, and food safety regulations such as accurate food handling, sanitation, and storage Must be able to acquire food safety certification Demonstrate basic math and counting skills Demonstrates interpersonal communication skills, both written and verbal This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Richmond

Posted 2 weeks ago

Huron Consulting Group logo
Huron Consulting GroupChicago, IL
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. Associates play an indispensable role at Huron. Our dynamic Associates lead one or more project work streams utilizing Huron approaches, methodologies and tools to implement impactful and innovative solutions to address our clients' business challenges. Skilled relationship builders, our Associates collaborate with client staff and leadership while simultaneously managing junior Huron staff. Everyone works in symphony to achieve a common objective: create and implement sustainable solutions. Through our varied projects, Associates gain valuable, hands-on consulting and change management experience, while positively impacting mission-driven healthcare organizations. Huron prides itself on being a firm big enough to boast a global footprint - yet not too big to hinder our entrepreneurial spirit. This allows everyone to make an impact and gives you access to a multitude of career paths both within and beyond your areas of expertise. Our focus on professional development is unmatched as you build critical leadership skills to grow your career and mentor junior Huron staff to do the same. We're dedicated to helping you reach your true potential! Create your future at Huron. REQUIRED SKILLS Demonstrated ability to create and utilize workplans to effectively prioritize and manage multiple concurrent tasks with a high sense urgency across one or more workstreams; effective at delegating tasks to junior staff while managing the overall quality of project deliverables Proven critical thinking skills in both data collection and complex analysis; ability to identify data gaps and risks, develop sound conclusions, and create implementable and sustainable recommendations for improvement Professional and polished written and verbal communication skills; ability to effectively summarize information and present findings and recommendations to internal and client leadership; skilled at interactions with varying levels of client personal from staff to leadership Ability to apply proven methodologies and best practices to unique client situations; skilled at collaboration with project team members and client stakeholders to design and implement effective solutions to complex business problems Direct supervisory experience including coaching, mentorship, and performance management Required to complete all assigned instructed courses and compliance trainings CORE QUALIFICATIONS Bachelor's degree required Experience in a client-facing, professional services environment required. 3 to 5 years relevant project implementation or process improvement experience in a team-based environment, preferably within healthcare or consulting Willingness to travel up to 80% (Monday-Thursday, occasional onsite Fridays) Proficient in Microsoft office (Word, PowerPoint, Excel) Project-Lead experience, overseeing the work of junior colleagues on an engagement Ability to lead a project workstream with minimal supervision Experience working directly with clients on a project Strong ownership mindset Proficient in Microsoft office (Word, PowerPoint, Excel) Preferred experience in a matrixed organization US Work Authorization required The estimated base salary range for this job is $100,000 - $130,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $112,000 - $153,400. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Associate Country United States of America

Posted 30+ days ago

Catholic Charities Eastern Washington logo
Catholic Charities Eastern WashingtonSpokane, WA
WE OFFER EXCELLENT BENEFITS: FREE Employee Medical Insurance FREE Employee Dental Insurance FREE Employee Vision Insurance Sick leave (8 hours of paid sick leave per month) Vacation (Minimum of 2 weeks paid vacation) Discounted health memberships Retirement (Employer contribution - 3% contribution and an additional 3% employer match) FREE Long-Term Disability Insurance FREE Life Insurance 13 Paid Holidays CCEW Mission Feed the hungry, heal the hurting, welcome the stranger. CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law. Job Summary This position is a collaborative member of the Onsite Supportive Housing Services (OSHS) team working with clients of CCEW's Permanent Supportive Housing (PSH) programs and will provide direct support to staff and clients of OSHS programs through training, resource connections and wrap-around service support for program clients, with the goal of helping stabilize individuals and families, with a particular focus on health-related outcomes. Charities Eastern Washington provides PSH services for multiple buildings in the Spokane area, this position will work with individuals and families throughout this PSH portfolio. The expected program outcomes include but are not limited to 1) reduced returns to the emergency department after program clients are placed in PSH units, 2) Improved self-perception of wellness for clients and 3) Improved Social Determinants of Health for program clients. Job Duties/Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties/responsibilities of this job. Works in collaboration with OSHS staff and partners in providing care coordination to stabilize program clients who exhibit significant healthcare challenges, including behavioral health and substance use challenges. Reviews, updates, and facilitate implementation of service plans for program clients in coordination with the ICM team. Maintains records for each program client, documenting services provided and case plan progress. Builds and maintains relationships with community partners, particularly healthcare providers, serving as a point of contact between the community partner and OSHS. Coordinates closely with community partners, particularly healthcare, behavioral health, and treatment providers, prior to, during and after client interaction to assure quality health services and outcomes for the client. Provides the OSHS team with referrals and training connections for information related to problem-solving, conflict resolution, and interpersonal concerns as necessary in the healthcare field. Conducts frequent and regular client visits on-site at their PSH units, assisting clients with achieving their care goals, communicating progress with the care team for the client, and assisting with any care interventions. Follows social work tenets while contributing to an interdisciplinary approach to assessment, planning of care, and intervention. Collects and enters client data into established entry system(s), performs entry, exit and follow up assessments as applicable. Performs other duties as assigned to ensure successful program implementation. Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor. As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect. Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine. Performs related functions necessary to support the mission and core values of Catholic Charities. Job Qualifications To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job. Education/Experience:to perform this job successfully, an individual must have a master's degree in social work (MSW), Counseling, Public Health (MPH), Nursing, or another medical program, or are scheduled to graduate within six months. Or currently enrolled in a master's program in Social Work (MSW), Counseling, Public Health (MPH), Nursing, or another medical program, and have an SUDP or other professional certification through the Washington State Department of Health. Or have a master's degree and three years' experience in direct service provision in a supportive housing or healthcare setting. Must demonstrate knowledge of healthcare treatment and intervention modalities, community resources, clinical assessment and evaluation, treatment planning and the social determinants of health. Certificates/Licenses: To perform this job successfully, an individual must have a valid Driver's Licenseand successfully pass background check applicable to position. Physical Abilities: To perform this job successfully, an individual must be able to: Regularly sit, stand, climb, walk, talk, hear. Frequently lift up to 10 pounds, pull/push, carry, grasp, reach Occasionally crawl, stoop, kneel Clearly see 20+ feet, with or without corrective lenses, ability to focus Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the: Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation. Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data. Attendance: ability to consistently arrive and be able to work as scheduled. Computer/Technical Ability: proficient in the use of: Word Processing software, Spreadsheet software, Internet software, database software. Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary. Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a strong overall understanding of appropriate human relations. Practices cultural humility in interacting with clients, program partners, and colleagues. Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions. Language Ability: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization. Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements. Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature. Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one's work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work. Reasoning Ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Supervisory Skills:this job has no direct supervisory responsibilities. Workplace Environmental Conditions While performing the essential duties/responsibilities of this job, the employee will be: Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon daily activities. Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.

Posted 2 weeks ago

G logo
Gong.io Inc.New York City, NY
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io. Our Customer Success Managers (CSMs) are trusted strategic advisors to revenue and operational leaders. They are responsible for driving strategic plans and business transformation while delivering measurable business impact. As a CSM at Gong, you will drive customer engagement and product adoption, deliver meaningful business outcomes, mitigate risk, and drive account growth. CSMs are measured on quarterly metrics related to gross dollar retention, expansion, and driving multi-year renewals. This particular role will be a foundational member of our new Industry Expansion (IX) team, which is building out the strategy for the newest segment in Gong CS. You will be joining a "startup within a startup," contributing to shaping the customer journey and success model for emerging industries and use cases. You'll help to build the IX outcomes realization journey, leveraging automation, AI, content, and self-service strategies to improve customer health, reduce churn, and increase NDR (Net Dollar Retention) for this critical new segment. RESPONSIBILITIES Be a trusted strategic advisor to senior revenue and revenue operations leaders, especially within our new Industry Expansion segment, effectively uncovering and driving towards board-level business outcomes and strategically mapping those to Gong workflows and subsequent value. Own overall customer relationships within your IX portfolio, driving engagement and adoption, mining data to effectively measure value, unearthing and mitigating risk, and creating customer advocacy. Own the end-to-end renewal process, including strategy, execution, and collaboration with internal teams, to secure retention, maximize ARR (Annual Recurring Revenue), and deliver a positive customer experience. Drive quarterly metrics tied directly to achievement of gross dollar retention, upsell, and multi-year renewals, contributing directly to the IX team's targets for GDR and NDR. Achieve cross sell and upsell targets by partnering with Account Executive counterparts to source opportunities, secure growth, and increase the value of your IX portfolio. Partner with Gong's Professional Services organization to ensure customers within the IX segment onboard successfully and achieve the fastest path to value against their desired outcomes. Work successfully with a wide variety of cross-functional internal partners, including RevOps, Product, and Marketing, to define and refine the IX customer experience and feedback loops. Contribute to Gong's environment and culture of "builders" versus "scalers," proactively identifying and leading team process improvements and helping us build a world-class CSM team, contributing to the foundational strategies and scalable programs for the Industry Expansion team. QUALIFICATIONS 7+ years of relevant work experience. Previous B2B SaaS and enterprise software experience. Experience working with Healthcare customers, or working in the Healthcare industry Account management experience a plus. Ability to independently analyze and leverage data to make a persuasive argument or generate a compelling customer value / customer ROI narrative. Demonstrated ability to provide prescriptive project plans, and paths for successful onboarding, support, and change management to customers to deliver high customer satisfaction, advocacy, and loyalty. Excellent verbal and written communication skills. Passionate about providing an exceptional customer experience. Creative, resourceful, detail-oriented, and well-organized. A strong team player and resourceful individual who thrives in a fast-paced, high-growth startup environment. Someone who flourishes when given responsibility and a sense of ownership, often with limited direction. Track record of completing complex projects when the path to success may be unclear and / or requires clarity and focus. Proven ability to lead, challenge, and persuade Fortune 100 customers and executive stakeholders. Comfortable giving and receiving feedback. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual salary hiring range for this position is $167,000 - $172,000 USD OTE (70/30 split). Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details. #LI-AC1

Posted 2 weeks ago

G logo

IX Enterprise CSM (Healthcare)

Gong.io Inc.Salt Lake City, UT

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Job Description

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

Our Customer Success Managers (CSMs) are trusted strategic advisors to revenue and operational leaders. They are responsible for driving strategic plans and business transformation while delivering measurable business impact. As a CSM at Gong, you will drive customer engagement and product adoption, deliver meaningful business outcomes, mitigate risk, and drive account growth. CSMs are measured on quarterly metrics related to gross dollar retention, expansion, and driving multi-year renewals.

This particular role will be a foundational member of our new Industry Expansion (IX) team, which is building out the strategy for the newest segment in Gong CS. You will be joining a "startup within a startup," contributing to shaping the customer journey and success model for emerging industries and use cases. You'll help to build the IX outcomes realization journey, leveraging automation, AI, content, and self-service strategies to improve customer health, reduce churn, and increase NDR (Net Dollar Retention) for this critical new segment.

RESPONSIBILITIES

  • Be a trusted strategic advisor to senior revenue and revenue operations leaders, especially within our new Industry Expansion segment, effectively uncovering and driving towards board-level business outcomes and strategically mapping those to Gong workflows and subsequent value.
  • Own overall customer relationships within your IX portfolio, driving engagement and adoption, mining data to effectively measure value, unearthing and mitigating risk, and creating customer advocacy.
  • Own the end-to-end renewal process, including strategy, execution, and collaboration with internal teams, to secure retention, maximize ARR (Annual Recurring Revenue), and deliver a positive customer experience.
  • Drive quarterly metrics tied directly to achievement of gross dollar retention, upsell, and multi-year renewals, contributing directly to the IX team's targets for GDR and NDR.
  • Achieve cross sell and upsell targets by partnering with Account Executive counterparts to source opportunities, secure growth, and increase the value of your IX portfolio.
  • Partner with Gong's Professional Services organization to ensure customers within the IX segment onboard successfully and achieve the fastest path to value against their desired outcomes.
  • Work successfully with a wide variety of cross-functional internal partners, including RevOps, Product, and Marketing, to define and refine the IX customer experience and feedback loops.
  • Contribute to Gong's environment and culture of "builders" versus "scalers," proactively identifying and leading team process improvements and helping us build a world-class CSM team, contributing to the foundational strategies and scalable programs for the Industry Expansion team.

QUALIFICATIONS

  • 7+ years of relevant work experience.
  • Previous B2B SaaS and enterprise software experience.
  • Experience working with Healthcare customers, or working in the Healthcare industry
  • Account management experience a plus.
  • Ability to independently analyze and leverage data to make a persuasive argument or generate a compelling customer value / customer ROI narrative.
  • Demonstrated ability to provide prescriptive project plans, and paths for successful onboarding, support, and change management to customers to deliver high customer satisfaction, advocacy, and loyalty.
  • Excellent verbal and written communication skills.
  • Passionate about providing an exceptional customer experience.
  • Creative, resourceful, detail-oriented, and well-organized.
  • A strong team player and resourceful individual who thrives in a fast-paced, high-growth startup environment.
  • Someone who flourishes when given responsibility and a sense of ownership, often with limited direction.
  • Track record of completing complex projects when the path to success may be unclear and / or requires clarity and focus.
  • Proven ability to lead, challenge, and persuade Fortune 100 customers and executive stakeholders.
  • Comfortable giving and receiving feedback.

PERKS & BENEFITS

  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $167,000 - $172,000 USD OTE (70/30 split).

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-AC1

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