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Ground Support Equipment Technician - AUS-logo
Ground Support Equipment Technician - AUS
Southwest Airlines Co.Austin, Texas
Department: Cargo Provo & GSE Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Ground Support Equipment ( GSE ) Technician supports our Purpose by performing mechanical maintenance work. This role maintains our automotive, ramp, provisioning, and deicing equipment through duties such as dismantling, repairing, fabricating, welding, altering, and painting. The GSE Technician is detail oriented and looks forward to making a meaningful impact as a part of this integral Team. Additional details This role is part of a Collective Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays . U.S. citizenship or current authorization to work in the U.S. and no current or future work authorization sponsorship available. Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities Diagnoses and repairs various types of automotive, ramp, provisioning, and deicing equipment utilized within the airline industry Performs both preventative maintenance and unscheduled maintenance on all airline ground equipment Attends initial and ongoing training (classroom and/or on-the-job), and keeps current on knowledge, information, and equipment to maintain proficiency in their work Create and track work orders performed in a timely manner into maintenance tracking program Required to wear Company visual identification card, prominently displayed above the waist for ready recognition Must be able to meet any physical ability requirements listed on this description May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Proficiency in the maintenance and repair of electrical and hydraulic systems Ability to perform minor or major body repair Ability to read documents, follow instructions, learn and understand procedures, rules, and regulations including federal and local security regulations Ability to read and research technical manuals and electrical & hydraulic schematics Ability to work under tight time constraints to accomplish job tasks Ability to effectively communicate in both written and verbal form Ability to work well under stressful situations Ability to work well with others as part of a Team Proficiency in arc, gas, and MIG welding, as well as cutting torch Proficiency in metal fabrication Proficiency in equipment spray painting Education Required: High School Diploma or GED Preferred: Associate's Degree or automotive/equipment repair technical degree Experience Required: 3 Years Heavy truck and/or equipment repair experience with a technical degree Required: 5 Years Heavy truck and/or equipment repair experience in lieu of a technical degree Preferred: Experience using a computer inventory tracking system Licensing/Certification ASE and A/C Certification preferred Must possess and maintain valid state motor vehicle operator's license Must be able to obtain and maintain a SIDA badge and meet all local airport requirements Physical Abilities Must be able to work in vicinity of ramps, hangers and terminals Must be able to lift and move items up to 50 pounds on a regular basis Must be able to climb, bend, kneel, crawl and stoop on a frequent basis, and for extended periods Must be able to perform job functions within a confined space or in potentially hazardous areas May be required to work thru inclement weather Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Required to have a complete set of mechanic�s tools May be required to travel by airplane to other cities to perform field service work outside of the normal shop environment. May also include overnight stays Must be able to work varied shifts and/or overtime, as well as on holidays and weekends Must be able to satisfactorily complete training program and six-month probationary evaluation period Pay & Benefits: Competitive market salary from $33.72 per hour to $33.72 per hour* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love: • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets) • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Pay: $33.72 Southwest Airlines is an Equal Opportunity Employer. Please print/save the job description because it won't be available after you apply. May perform other job duties as directed by Employee’s Leaders apply. May perform other job duties as directed by Employee’s Leaders. Pay Rate: $33.72 Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Posted 5 days ago

Welder Fitter Vessel Support-logo
Welder Fitter Vessel Support
Austal USAMobile, Alabama
REPORTS TO : Site Services Supervisor SUPERVISES: N/A DUTIES / RESPONSIBILITIES: Fit and welds steel components for Site Services to support Production. Maintains jigs and other fixtures onsite. Fits and welds keel stands, cradles and other assemblies to support launch activities. Performs basic carpentry work. Levels and blocks jigs to support construction of the vessel. Maintains overall safe work practices and adheres to safety policies and procedures carrying all tasks to the highest standards. Ensure correct construction procedures are adhered to in compliance with Austal USA or industry standards and specifications. Maintains housekeeping, keeps worksite free of rubbish, keeps materials and equipment stowed in an orderly manner. Conserves waste of consumables and other material. Accountable for completion of daily work assignments. Assists/ works with Production and Site Services employees. Monitors working environment for compliance with quality, safety, environmental and health regulations and report deficiencies to supervisor. Supports all other Site Services activities as required including but not limited to moving equipment, moving material, moving furniture, cleaning the site, cleaning the vessel, lawn and landscaping services, etc. Provide other assistance as directing during launching, mooring, loading and departure of vessels. Performs other duties as assigned by management. Complies with Austal’s employee handbook general guidelines, company procedures and policies QUALIFICATIONS / KNOWLEDGE / EXPERIENCE : Required: Five (5) years’ experience fitting or welding steel AWS Certified D1.1 Previous shipyard experience Ability to add, subtract, multiply, divide Ability to measure using the Metric and English system Able to receive and carry out verbal and written instructions Ability to work as part of a team and within assigned roles Preferred: Experience with ship launching and blocking A DD I T I O N A L GU I D E LI N E S : Candidates must meet the following employment eligibility guidelines to be considered for employment with Austal USA: 18 years of age or older at time of application Able to provide proof of US Person Status No felony convictions of Theft/Deception or Violent crimes within seven years from disposition date No felony convictions of Drug crimes within three years from disposition date Willing to submit to a drug screen Willing to submit to a background check TOOLS: Familiar with use and function of power, hand tools and welding machines DISCRETION EXERCISED: N/A LIASES WITH: Trade Supervisors, Foremen, and Managers when needed as well as HS&E and trades personnel. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to tour all vessels and work sites. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to manipulate, handle, or feel, reach with hands and arms, climb and balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee is occasionally required to sit. Specific physical requirements include but are not limited to the following: 1. Must have the ability to bend, squat, stoop, crawl, and kneel. 2. Perform prolonged standing. 3. Ability to turn head from side to side and about the vertical axis. 4. Ability to turn body at the waist from side to side and about the vertical axis. 5. Lift/push/pull 50lbs to 75lbs on an occasional basis. 6. Lift/push/pull up to 20lbs on a frequent basis. 7. Must have the ability to climb in a safe manner (climbing as a minimum includes stairs, scaffolding, ladders, and ramps). 8. Ability to work at heights above 12’ while working from ladders, scaffolding and/or man lifts. 9. Able to work at a variety of levels (ex. waist, eye, overhead). 10. Demonstrate the ability to safely and appropriately use required tools and equipment. 11. Demonstrate good balance while working on uneven surfaces and maneuvering obstacles. 12. Possess sufficient handgrip and coordination to carry and operate tools and equipment. 13. Ability to utilize personal protective equipment (hard hat, safety glasses, steel-toes shoes, goggles, respirator, safety harness, safety line, flotation gear, etc.) safely per OSHA standards. 14. Ability to withstand cold and hot temperatures. 15. Ability to enter 18” x 36” openings and work in confined spaces for prolonged periods of time. 16. Able to respond to verbal and audible sounds/commands. 17. Able to utilize adequate visual skills. 18. Ability to fully extend the arm while reaching overhead, reaching out, reaching to the side and reaching down. 19. Ability to perceive attributes of an object/material such as size, shape, temperature and texture by means of receptors in the hands and fingers. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to humid conditions, bright flashing lights, moving mechanical parts, high precarious places, outside weather conditions, and extreme heat. The employee is occasionally exposed to fumes and/or airborne particles at or below the PEL, toxic or caustic chemicals, and heat and cold. The noise level in the work environment is usually very loud, + 90 dB. SAFETY Must comply with company, federal, state, and local safety and environmental rules and regulations while performing daily job tasks. Equal Employment Commitment Any qualified individual with a disability who is having difficulty in completing an application because of incompatible technology or other disability-related application issues may contact us at the following phone number for assistance: 251-445-1932. Austal shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Austal’s commitment to equal employment opportunity applies at all levels of employment, in all job titles, including the executive level, and to all employment actions, including but not limited to decisions concerning recruitment, hiring, training, and promotion.

Posted 30+ days ago

Systems Engr Support Analyst-logo
Systems Engr Support Analyst
BoeingRidley Park, Pennsylvania
Systems Engr Support Analyst Company: The Boeing Company Boeing Defense & Space (BDS) is seeking a highly skilled Senior Reliability and Maintainability (R&M) Analyst to join our Vertical Lift team in Ridley Park, PA , as part of the Chinook program, a cornerstone of military aviation known for its exceptional versatility and performance. In this role, you will be responsible for ensuring that the Chinook helicopter meets stringent reliability and maintainability standards throughout its lifecycle. Your expertise will be critical in conducting comprehensive reliability analyses, developing effective maintenance strategies, and collaborating with multidisciplinary teams to identify and address potential failure modes. The ideal candidate will possess a strong background in aviation maintenance, flight operations and R&M principles, a passion for aviation, and a commitment to enhancing the operational readiness of this vital military asset. Join us in supporting the Chinook program and contributing to the success of missions around the world as part of our dedicated team in Ridley Park. Position Responsibilities: Technical subject matter expert on H47 aircraft systems and subsystems. Provides operational context to engineering groups to support design efforts Reliability Analysis: Conduct detailed reliability assessments and analyses to evaluate the performance and durability of Chinook systems and components throughout their lifecycle Failure Mode and Effects Criticality Analysis (FMECA): Lead FMECA sessions to identify potential failure modes, their criticality, and effects, and develop strategies to mitigate risks Root Cause Corrective Action (RCCA): Implement RCCA processes to investigate and resolve reliability issues, ensuring that corrective actions are effective and sustainable Reliability-Centered Maintenance (RCM): Apply RCM principles to optimize maintenance strategies, ensuring that maintenance activities are aligned with the reliability needs of the Chinook helicopter Maintenance Steering Group-3 (MSG-3): Utilize MSG-3 methodologies to develop maintenance programs that enhance the maintainability and operational readiness of the Chinook Data Analysis and Reporting : Analyze reliability and maintenance data to identify trends, generate reports, and provide actionable insights to improve system performance Collaboration with Cross-Functional Teams: Work closely with design, manufacturing, and quality assurance teams to ensure that reliability and maintainability considerations are integrated into the product development process Testing and Validation: Participate in testing and validation activities to assess the reliability and maintainability of new designs and modifications Documentation and Compliance: Ensure that all R&M activities are well-documented and comply with relevant industry standards and regulations Continuous Improvement: Drive continuous improvement initiatives by identifying opportunities to enhance reliability and maintainability processes and practices Training and Support: Provide training and support to maintenance personnel and other stakeholders on R&M principles and best practices Customer Interaction: Engage with customers and end-users to gather feedback on reliability and maintenance issues, and incorporate their insights into R&M strategies This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. The position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee. Basic Qualifications (Required Skills & Experience): Level 4- 9+ years' experience or an equivalent combination of technical education and experience Level 5- 14+ years' experience or an equivalent combination of technical education and experience Level 6- 20+ years' experience or an equivalent combination of technical education and experience 3+ years of experience working with internal and external customers and suppliers 3+ years of experience with rotorcraft, including an understanding of operational capabilities, maintenance requirements, and systems descriptions 3+ years of experience in Maintenance Operations, Overhaul, Repair, Troubleshooting 1+ years of experience in Aviation maintenance, maintenance control or Technical Inspector Preferred Qualifications (Desired Skills & Experience): 5+ years of CH-47 Flight and Ground Operations, external and internal cargo loading and CH-47 Systems training 3+ years of experience in CH-47 Non-Rated Aircrew member experience Bachelor of Science degree from an accredited course of study in Aviation Maintenance Technology, Reliability engineering or Aviation Safety Flight Engineer or Flight Engineer Instructor with specific technical experience with CH-47 F or G model configurations Technical Knowledge: Proficiency in R&M methodologies, including Reliability-Centered Maintenance (RCM), Maintenance Steering Group-3 (MSG-3), Failure Mode and Effects Analysis (FMEA), Failure Mode and Effects Criticality Analysis (FMECA), and Root Cause Corrective Action (RCCA) Experience in working with rotorcraft systems or related technologies is highly desirable Analytical Skills: Strong analytical and problem-solving skills, with experience in data analysis, and statistical methods Software Proficiency: Familiarity with reliability analysis software tools and data management systems, as well as proficiency in standard engineering software (e.g., MATLAB, Excel, or similar) Communication Skills: Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams and present findings to stakeholders Certifications: Professional certifications related to Aviation Maintenance, FAA Airframe and Powerplant License Teamwork and Leadership: Demonstrated ability to work effectively in a team environment and lead projects or initiatives related to reliability and maintainability Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range (level 4): $121,550 - $164,450 Summary pay range (level 5): $145,350 - $196,650 Summary pay range (level 6): $168,300 - $227,700 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Posted 1 week ago

Product Support Specialist-logo
Product Support Specialist
AscendSan Francisco, California
What we do Ascend is transforming the $10T global insurance industry by combining AI automation with embedded fintech. While insurance makes up 7.2% of global GDP, outdated financial infrastructure—PDFs, emails, and manual reconciliation—slows the industry down. Ascend is the first and market-leading finance automation platform built specifically for insurance, driving its rapid digital transformation. In just three years, we’ve: Trusted by 1000s of insurance businesses nationwide Processed billions in transactions annually, growing 200%+ per year. Built a world-class team of 50+ people in our San Francisco and Columbus offices. How we do it Ascend automates the entire insurance financial lifecycle—from collections and accounting to reconciliations and disbursements—helping businesses streamline operations and increase profitability. In the AI era, software alone is no longer enough. For decades, software costs have declined, and with AI, they are now in free fall. As both software buyers and builders, we fully embrace this shift—it makes technology more powerful and accessible. However, businesses must also maximize monetization, and the future belongs to those that embed themselves into financial flows rather than simply selling SaaS. That’s why AI + fintech is our edge—seamlessly integrating financial automation into transactions to create real, lasting value. Customers don’t just buy software; they unlock powerful financial efficiencies with a 5-7x ROI. Why we do it Insurance is a $10T+ industry running on legacy systems. AI alone won’t fix it, but AI-powered automation embedded into payments and transactions will. Ascend’s mission is to become the leading financial automation platform for insurance by 2030—powering the entire industry’s financial operations while transforming the way trillions of dollars move. Your role We’re hiring a driven and detailed-oriented Product Support Specialist to collaborate with our customers and internal teams to triage and resolve issues that will help fuel our customers’ success. Responsibilities will include Objective #1: In your first 30 days, you will: Onboard alongside other new Ascend employees. Begin learning our product and processes. Objective #2: In your first 60 days you will: Interact with customers over email, helping them resolve issues, educating them on how to better use the product, and ensuring a top-notch customer experience. Continue your product education, pushing further into the capabilities of the product and our customers’ use cases. Objective #3: In your first 90 days, and beyond, you will: Work closely with our Operations, Product, Engineering, and Customer Success teams to identify and solution complex issues, whether for an individual customer or across our entire product surface area. Begin covering our chat support channel, where speed and accuracy are key. Contribute to our support system, offering your expertise and guidance to help us build a world-class Product Support team. You might be a good fit if you are/have A background in insurance, financial services, or insurtech/fintech. Prior experience building support systems at early stage companies. Comfortable with the ambiguity and pace of an early stage startup. Strong written and verbal communication skills, ability to quickly understand complex (and sometimes dense) subject matter, and great attention to detail. Experience working in our toolsets, which include Retool, Front, Slack, Notion, Front, and Linear. Base Salary Range: $70,000 - $100,000 Benefits Competitive base salary and meaningful equity in a fast-growing company 100% health premiums covered for you and your dependents 401k with employer matching options Unlimited PTO Monthly company-paid commuter benefit options, and fitness stipends Parental and family leave Lunch provided when in office Company outings and off-sites Dog-friendly office! Join Ascend and be part of our mission to revolutionize the insurance industry and contribute to global financial modernization. Your leadership can make a significant impact on improving the $1T+ insurance industry. Equal Opportunity We are committed to equal opportunity employment and embrace diversity within our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates to apply even if their experience doesn't precisely match this opportunity. We value diversity and are dedicated to equal opportunity employment.

Posted 3 days ago

Caregiver/Direct Support Professional - Weekly Pay-logo
Caregiver/Direct Support Professional - Weekly Pay
ACASA Senior Care North ShoreJohnsburg, Illinois
We are looking for a caregiver with lift experience for a new client in Johnsburg to start immediately fro Monday through Friday shift. Must have at least a year of experience as a caregiver and has a valid driver’s license. Acasa offers: Flexible hours Full paid training provided Full time/Part time Opportunity to gain further experience Work near your home Excellent pay starts at $16 per hour paid weekly! If you think you are qualified, join our team now!

Posted 30+ days ago

Direct Support Professional (Full-Time)-logo
Direct Support Professional (Full-Time)
Community OptionsPaxinos, Pennsylvania
Community Options, Inc . is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring Full-Time, Part-Time, PRN Direct Support Professionals (DSP), Caregivers, Direct Care Staff, Home Health Aides in Northumberland, PA to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This is a fantastic opportunity for professional growth, while making a difference! No experience required– we provide PAID training! Starting pay is $16.00/hour Responsibilities Foster a meaningful relationship between the individuals and their community Utilize Person Centered Plans to assess an individual's needs Assist individuals with their daily living and independence skills/personal care Monitor the health and medical needs of individuals and immediately report any concerns Assist with the learning and development of independent and community-based skills Participate with individuals in community, social, and recreational activities Drive individuals to medical appointments and activities in the community Ensure program documentation and billable records are completed accurately and timely Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Minimum Requirements High School Diploma or GED Valid driver’s license with a satisfactory driving record Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Excellent verbal and written communication skills Excellent time management skills Working Conditions Work in residential programs, day programs, and in the community Transport individuals utilizing your own vehicle or company provided vehicles Schedule may change due to business needs and may include evening and weekend hours Overtime may be required due to business needs May be required to lift or move 25+ pounds Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities Send resume to: Resumes-SB@COMOP.ORG Community Options is an Equal Opportunity Employer M/F/D/V

Posted 1 week ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenAlexandria, Virginia
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Direct Support Professional /  Walnut Creek ICF-logo
Direct Support Professional / Walnut Creek ICF
EEO Statement RHAWalnut Creek, North Carolina
We are hiring for: Direct Support Professional / Walnut Creek ICF Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides support for individuals and/or groups of persons with disabilities in the community. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person’s goals and desired outcomes as identified through each person’s Centered Plan. Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Relies on direction and supervision to accomplish the job. Requires High School Diploma or GED (Preferred (TN)), at least 18 years of age and valid drivers’ license. We are hiring Direct Support Professionals MULTIPLE AVAILABLE SCHEDULES! Starting Pay Rate: $15.00/hr Base pay set by experience and the facility. Schedule: Shifts and schedules may vary by location and typically a variety of shifts are available. Shifts cover all days of the week, Monday through Sunday. Job Responsibilities: Assist with Health and Safety Procedures- Assist with People Supported Development Assists with Person Supported Community Life Provides support to team members and supervisors Assists with person-centered plan and outcomes Assists with medical requests Assist with data collection and reporting Position Requirements: At least 18 years of age Valid drivers’ license High School Diploma or GED (Not required for TN openings) Physical requirements to perform essential functions of the job included: Regularly required to lift 30 lbs. Must be able to lift a minimum of 70 lbs. Must be able to pull a minimum of 50lbs. Must be able to squat, kneel, crawl, crouch, climb, and stop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Why Should You Apply? Ability to help others and make a difference Ability to join a team of dedicated caregivers, where you will be a valued member of a care team, enabling people RHA supports to identify and achieve personal goals, experience, meaningful days, participated in the community, and live more independently. Multiple schedules, offer flexibility Opportunities for training and advancement Work today and get paid tomorrow using Payactiv! #INDNC Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Posted 30+ days ago

Legal Support Team Specialist-logo
Legal Support Team Specialist
AGG CareersAtlanta, Georgia
Arnall Golden Gregory LLP ("AGG"), an Atlanta-based law firm with approximately 200 attorneys, is seeking a Legal Support Team Specialist responsible for assisting and supporting attorneys and paralegals through the performance of complete administrative and clerical duties. This position requires prior experience as a legal assistant, preferably in litigation, in a law firm or similar setting. Must have strong organizational skills, requiring excellent clerical skills and knowledge of grammar, spelling, and punctuation. Shall be proficient in the use of word processing and other automated equipment, Microsoft Office Suite and other software packages. The specific requirements for this position include but are not limited to those outlined below. Position Reports to : Legal Support Team Supervisor Overall Responsibilities Primary duties will include, but are not limited to the following: Provide legal, word processing, and administrative support to attorneys and paralegals Provide physical floater coverage to legal assistants as assigned Schedule and organize activities such as meetings, travel, and conferences for attorneys Maintain and update all filing, including organizing and maintaining attorneys’ case files Prepare monthly client billing for transmittal to clients according to Firm guidelines (including review for edits/corrections) Prepare reimbursement and marketing expense reports; track reimbursements for receipt of payment Maintain personal correspondence, reading files, billing letters, expense reports, time entry files Enter timesheets into CMS database for attorneys Open new client/matter files per Firm procedures Ability to work with attorney calendars and contacts when requested Performs any other duties that may be assigned with regard to this position Competency with the following software: Word 365 (Word, PowerPoint, Excel) Styles, Table of Authorities and Table of Contents Kofax PDF (converting/formatting documents from PDF to Word and bookmarking, redacting, bookmarking, highlighting, etc. within PDF) NetDocs or an understanding of a document management system Litera or an understanding of redlining documents and tracking changes Required skills Excellent office coordination and organizational skills Exceptional word processing skills Excellent interpersonal, written and oral communications skills, as well as tact and diplomacy sufficient to gain the respect of attorneys and employees Professional demeanor and customer service orientated Strong ability to perceive and analyze problems, as well as develop, recommend and implement practical solutions Assertive and confident Quality control and detail oriented Team oriented, flexible and creative Proficiency in navigating through entire Microsoft Office Suite Ability to communicate effectively with clients Mental/Physical/Environmental Requirements Indoor offices with controlled temperatures with limited exposure to noise, dust, chemicals Mobility within the office May sit for long periods of time Standing and walking, as well as occasional crouching, kneeling, pushing, pulling, and lifting Operating a personal computer, telephone, voicemail and other office equipment on a regular basis Must be able to express and exchange ideas by means of the spoken word Must have the ability to convey detailed information in a clear and concise manner through spoken word Must demonstrate good problem-solving skills FLSA Status: Non-Exempt HOURS: Full-time; M-F 10:00-6:30 (1-hour lunch); overtime required ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Posted 1 week ago

Associate Director, Academic Support and Learning-logo
Associate Director, Academic Support and Learning
The Community SolutionChicago, Illinois
Job Description: ABOUT THE CHICAGO SCHOOL The Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for over 45 years. A s an employee at The Chicago School, you can become a member of an inclusive community committed to excellence. At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come. POSITION SUMMARY The Chicago School seeks an innovative and strategic Associate Director of Academic Support and Learning to lead national academic support initiatives for faculty, staff, and students. This role will oversee strategic direction for teaching and learning initiatives, academic skill development, and writing programs across the institution. The Associate Director will also serve as the Coordinator of the Office of Student Writing and Learning (OSWL) , ensuring high-quality writing support services and resources are available to students nationwide. Reporting to the University Librarian , the Associate Director will collaborate closely with faculty, administrators, and other institutional stakeholders to enhance academic skill development programs and contribute to the long-term vision of the OSWL . This position is remote/hybrid , with occasional travel to campus locations as needed. KEY RESPONSIBILITIES Strategic Leadership & Program Oversight Provide strategic oversight of national student academic skill development initiatives for students in its four colleges . Oversee and expand OSWL programming to support the evolving needs of a diverse student population. Manage internal and external communication strategies for OSWL , including SharePoint, websites, and third-party platforms. Writing & Academic Skill Development Initiatives for Online and On-Ground Programs Coordinate writing support services. Develop academic skill initiatives in partnership with the Associate Director of Academic Engagement Develop and implement effective programming, including 1:1 and group tutoring, workshops, and webinars. Collaborate with faculty to support student writing needs across disciplines and degree levels. Oversee dissertation support services and multilingual/international student writing support programs. Faculty & Institutional Collaboration Partner with academic departments to design and deliver customized writing and learning support services. Chair The Chicago School’s Artificial Intelligence Content Standards Committee , ensuring AI policies align with institutional goals. Collaborate with faculty councils, deans, and leadership to align academic support initiatives with broader institutional strategies. Operational Management & Evaluation Hire, train, and supervise writing specialists and peer tutors as needed. Oversee scheduling, data collection, and outcome reporting for OSWL services. Collaborate with the Office of Institutional Research to evaluate program effectiveness and establish key performance indicators (KPIs). Maintain confidentiality of student records and adhere to institutional policies. BASIC QUALIFICATIONS Master’s degree in English, writing, rhetoric, education, psychology, library and information science or a related field (PhD preferred). Minimum 5 years of experience in higher education academic support, teaching, or learning center leadership. Experience managing or leading virtual teams. Strong familiarity with APA and AMA writing style and formatting. Demonstrated excellence in teaching academic and/or professional writing to diverse student populations. PREFERRED QUALIFICATIONS Experience in a teaching and learning center or academic support role. Knowledge of writing across the curriculum (WAC) and writing in the disciplines (WID) frameworks. Proficiency with academic technology platforms, including SharePoint, Canvas, LibGuides , Libcal , and Writing Assistant Tools (like Grammarly or Writefull ) . A proven ability to develop and evaluate co-curricular learning support programs . COMPENSATION AND BENEFITS This opportunity is budgeted at $70,000 - $75,000 base compensation . Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, and tuition reimbursement, click the link below. The Chicago School Career Opportunities DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Chicago School offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events. The Chicago School is an Equal Opportunity Employer. Apply Link: Company: The Chicago School

Posted 30+ days ago

Front Desk Support Specialist-logo
Front Desk Support Specialist
Mercer UniversityEatonton, Georgia
Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The " My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it . Current Mercer University Employees : Apply from your existing Workday account. Do not apply from the external careers website . Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply . Job Title: Front Desk Support Specialist Department: Mercer Medicine College/Division: School Of Medicine Primary Job Posting Location: Eatonton, GA 31024 Additional Job Posting Locations: (Other locations that this position could be based) Job Details: The Mercer Medicine clinic in Eatonton, GA is searching for a Front Desk Support Specialist. Responsibilities : The candidate in this position acts as a medical secretary/receptionist for the front desk at a multi-specialty practice. Handles check in and check out of patients, collect payments and post charges/payments. Responsible for appointment scheduling, rescheduling, and cancellations. Responsible for appointment reminders, accurate data entry of all patient information, entering information into the EMR, updating of demographics, updating of pertinent information, scanning and copying records as required. This individual is responsible for handling multiple phone calls and creating a professional and welcoming environment for Merce Medicine Putnam rural clinic. Qualifications : A high school diploma or GED is required, along with one year of healthcare office experience to include hands on computer knowledge of electronic medical records, preferably EMD and/or Athena. The successful candidate must be able to provide excellent customer service with a professional, yet friendly, disposition. Must be flexible and adapt to change well. The ability to maintain composure and the awareness of when to seek help from supervisors are essential. Background Check Contingencies: - Criminal History - Credit Check Document Attachments: - Resume - Cover letter - List of three professional references with contact information Why Work at Mercer University Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions , tuition waivers , paid vacation and sick leave , technology discounts, s chedules that allow for work-life balance, and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: https://hr.mercer.edu/prospective/ Scheduled Weekly Hours: 40 Job Family: Staff Clinical Services Non-exempt EEO Statement: EEO/Veteran/Disability

Posted 2 weeks ago

Warehouse PM Support - Tamarac-logo
Warehouse PM Support - Tamarac
City FurnitureTamarac, Florida
Who We Are… With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video! Our Vision is to be the ultimate furniture and mattress store. Our Purpose is to enrich people’s lives and make the world a better place. Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment. Our Values : Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back What Benefits You’ll Receive… Competitive, Transparent Compensation Medical, Dental, and Vision Life & Disability Insurance Voluntary Insurance (Accident, Hospital, Critical Care, etc.) 401(k) with Company Match Paid Vacation & Sick Time Paid Parental Leave On-Site Health & Wellness Clinic (Tamarac) Employee Resource Groups (ERGs) Flexible Environment 95% Promote from Within Employee Assistance Program (EAP) Associate Purchase Discount Program And so much more…. What This Role Is… As a Warehouse PM Support Associate , the primary function of this position is to safely and efficiently wrap repaired furniture. The PM Support Associate is also responsible for repairing bedding, running furniture in/out of the department, returning merchandise to its proper station, spraying product and processing recyclable materials. A health evaluation and fit test is required to be able to wear the proper Personal Protective Equipment (PPE, respirator, i.e.). Your contributions will ensure the success of the Operations Department at CITY Furniture. Position Title: Location: Warehouse PM Support Associate Tamarac Reports To: Department: Operations Manager Operations Pay Rate: $17/hr What You’ll Do… As a Warehouse PM Support Associate, your primary responsibilities will be to: Wrap different types of furniture in a safe and efficient manner to put away in the warehouse Scan and evaluate damages on damaged products to determine proper disposition Move products around the Distribution Center Process returned products off the arriving trucks depending on the condition of each piece Spray lacquer finish onto case good products. Note: A health evaluation and fit test is required to be able to wear the required Personal Protective Equipment (PPE, i.e. respirator, spray mask) and safely perform this task Evaluate damages on mattresses, box springs, and adjustable bases to determine proper disposition Process recyclable materials What We’re Looking For… Competencies and Job Specific Skills Customer Orientation Effective Communication – Verbal & Written Relationship Management Change Receptivity Teamwork What’s Required… Must be able to complete a pre-employment drug test, background check, and physical ability test Education & Work Experience: No High School diploma required Previous warehouse/distribution center experience preferred but not required. Work Environment & Schedule: Full-time, 40 Hours, 3:00PM - 11:30pm, 5 days per week / 8 Hours daily / Off Sunday & Monday 0% of Travel Physical Requirements: Lifting up to 75lbs+, bending, prolonged standing and walking Use of Safety equipment (Personal Protective Equipment: Respirator and Spray Mask.) Technology Requirements: Basic knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.) Google Suite (i.e. Docs, Sheets, Slides, etc.) WMS – High Jump (preferred but not required) AS400 (preferred but not required) Director (preferred but not required) Certifications / Licenses No certifications required CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.

Posted 2 weeks ago

Direct Support Professional - Personal Attendant Part-time-logo
Direct Support Professional - Personal Attendant Part-time
tmi-incSan Diego, California
Hiring Immediately! Direct Support Professional - Personal Attendant - Part-Time with potential additional hours! Work Hours : Sunday 8:30am to Monday 9am Location: El Cajon Salary: $19 an hour; $16.85 sleep hours (10pm to 6am) Are you ready to Transform Lives! Join us and help empower adults with developmental disabilities! Caregivers! Home Health Aides! Direct Care Workers! DSP! Come join us today! TMI’s Primary Purpose TMI is dedicated to assisting children and adults with intellectual and/or developmental disabilities live, work, and participate in their community. Employees have the rewarding opportunity to support our clients in their daily lives and help them achieve full inclusion within their community. TMI believes the three cornerstones of a strong life foundation include living as independently as possible, real work for real pay, and a safe and caring home. Join the TMI family and experience the gratification that comes from helping others live a fulfilling life they love! Job Specific Essential Duties Provide support to clients in their home and community including overnight assistance. Assist with development and implementation of annual Supported Living Plan (SLP) goals and objectives. Participate in the development of a circle of support, both paid and unpaid support, to build relationships with family, friends, neighbors, and other community members. Develop individualized adaptive support materials as needed. Coordinate and monitor other services (such as MTS, Medi-Cal, Social Security, etc.). Provide assistance with personal support to include toileting, bathing, feeding, etc. ** if necessary Develop and expand clients’ participation in integrated community activities. General Essential Duties Complete required documentation including progress notes and medical appointment tracking according to established deadlines. Attend mandatory meetings and trainings including all staff meetings, team meetings, CPR, First Aid, and AED certification, and Relias (web-based learning). Enter the following into time-keeping system according to deadlines: timesheets, mileage reimbursements, and cell phone reimbursements. Maintain communication with supervisor and members of the clients’ planning team. Notify supervisor immediately of changes to client’s schedule and health and safety incidences. Respond to supervisor’s calls/text messages/emails promptly (within 24 hours). Urgent calls from supervisor must be responded to immediately. Respond to calls/text messages/emails from members of the clients’ planning team. Drive your personal vehicle to assist clients with their goals. Some positions may require use of public transportation or paratransit services. Provide proof of valid driver license, annual vehicle inspection, vehicle insurance, and vehicle registration (applicable only to Temecula or Corona-based employees) throughout employment. Comply with federal, state, and/or local reporting and disclosure requirements. Comply with HIPAA laws and TMI policies and procedures regarding confidentiality of information. Other assignments and duties as deemed appropriate by the supervisor and/or the program director. Minimum Experience and Qualifications Education : High School Diploma/GED Experience: 1 year working in social services, education, or with the developmentally disabled population preferred Other Requirements: Must also be hired on by IHSS as a part of client's support; personal care is required Driving: 3 years driving experience, and willingness to drive a client in your vehicle (mileage reimbursed at IRS rate) Benefits* Employer-sponsored Medical Insurance (includes Vision) – Spending Accounts Also Offered Employer-sponsored Dental Insurance 100% Employer Paid Life Insurance 100% Employer Paid Accidental Death and Dismemberment Employee Discount Program (discounts at SD Zoo, Legoland, dining, retail, gyms, and so much more) Wellness Program with Prize-Winning Monthly Challenges & Free, Customized Online Programs Focusing on Your Total Health—Mind, Body, and Spirit. Free Access to Newly Remodeled Fitness Center at the San Diego Office Employee Assistance Program with 3 Face-To-Face Sessions, Unlimited Telephonic Counseling & Will Preparation Services Generous 401(k) Employer Match (after one year of employment) Paid Holidays Accrued Sick & Vacation Hours, along with Years of Service paid time off Quarterly Cash Raffles Mileage Reimbursement *Some of the above benefits apply to full-time employees only Apply to Learn More!

Posted 2 weeks ago

Product Support Channel Manager-logo
Product Support Channel Manager
Faith TechnologiesAppleton, Wisconsin
A position at FTI can be the answer to your future career. In this role, you’ll be part of a progressive national leader in electrical planning, engineering, technology and energy services. FTI enables employee growth and success through industry-leading training and development, utilization of the latest industry technologies, and an uncompromised focus on safety. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package that boasts everything from paid training and tuition reimbursement to an award-winning wellness program. The Aftermarket Service Channel Manager is responsible for building and managing the full ecosystem of technical support, warranty programs, and field service partnerships that support our products post-delivery. This role leads the development of service channels—including internal support structures and external service providers—to ensure customers receive fast, effective, and trusted service wherever our products are deployed. This role owns the warranty, technical support, and service processes and collaborates with Product Management to align service programs with customer expectations, organizational capabilities, and go-to-market strategies. By connecting the right people, processes, and platforms, the Aftermarket Service Channel Manager helps us fulfill our purpose—building trust through products that power society—and bring to life our principles of system design, problem-solving, and developing others. MINIMUM REQUIREMENTS Education: Bachelor’s degree in Business, Engineering, Operations Management, or related field. Experience: 5+ years in technical support, service operations, or customer experience roles, preferably within manufacturing or industrial products. 2+ years experience owning service programs, partner channels, or warranty operations. Experience launching or managing field service networks or warranty service channels preferred. Familiarity with service operations platforms (e.g., ServiceMax, Salesforce Field Service, or similar) preferred. Strong working knowledge of commercial agreements, SLAs, and compliance standards related to product support preferred. Ability to work cross-functionally across product, sales, engineering, and legal teams preferred. Comfort navigating ambiguity and building programs from scratch in a high-growth environment preferred. Travel: up to 25% depending on business needs Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. Works a sufficient schedule to meet the expectations of the role. KEY RESPONSIBILITIES Develop and implement product support strategy and policies while ensuring alignment with product strategy and customer expectations. Design, build, and manage scalable technical support and warranty support channels for internal teams and customer-facing processes. Identify, evaluate, and engage third-party service providers to support field repair and maintenance across regions. Establish onboarding, performance standards, and operational processes for service partners. Collaborate with Product Management to define service models and strategies aligned with go-to-market planning. Coordinate across internal teams (engineering, operations, quality, safety, etc.) to ensure service processes are executable and consistent. Support critical escalations and field issues with a focus on continuous improvement and customer trust. Use problem-solving and systematic thinking to reveal gaps and design sustainable, scalable service solutions. Performs other related duties as required and assigned. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. SURGE your career forward! Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals. Your Personal Growth : Build your career path by taking advantage of our industry leading training and leadership development programs. Leverage Technology : Our virtual design and build programs that offer the latest in robotic total stations, 3D scanning, virtual and augmented reality and drone surveillance and assessment. Uncompromised Safety : When we see others in our space averaging 2.7 safety rating and ours average .42, you know that we value you and your safety above all else. We offer competitive, merit-based wages; career path development and flexible and a robust benefits package that boasts everything from paid training, tuition reimbursement and a top-notch wellness program. We pride ourselves on a “Ground up Growth” mentality that puts you in the spotlight. Becoming a member of the FTI team means you’ve officially put yourself in the driver’s seat of your career. Through our career development and continued education programs, you’ll have options to position yourself for success. FTI is a “Merit to the Core” organization, and we pride ourselves on our ability to reward and recognize top performers. BENEFITS ARE THE GAME CHANGER FTI enriches the lives of its employees through industry-leading total rewards. Our compensation, benefits, time off, and wellness programs are designed to reward individual results that create team success, improve financial security for our employees and their families, and encourage healthy lifestyles. As an eligible employee*, your programs include: Medical, Dental, Vision, and Prescription Drug Insurance Company-Paid Life and Disability Insurance Flexible Spending and Health Savings Accounts Award-Winning Wellness Program and Incentives 401(k) Retirement & 401(a) Profit Sharing Plans Paid Time Off Performance Incentives/Bonuses Tuition Reimbursement And so much more! *Regular/Full-Time Employees are eligible for FTI benefit programs. We stand strong in our values as we work to Create World-Class Opportunities to Succeed through: Uncompromised focus on keeping people SAFE. Building TRUST in everything we do. REDEFINING what’s possible. Rewarding individual results that create TEAM SUCCESS. If you’re ready to learn more about growing your career with us, apply today! Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.

Posted 30+ days ago

Distribution Center Support Coordinator-logo
Distribution Center Support Coordinator
Asphalt Buyer IINashville, Tennessee
Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. Position Description: The primary responsibility of the Distribution Center Support Coordinator is proactive prevention of customer disruption. In the event a failure is not caught by the proactive process, the DSC is responsible for the creation of consistent and timely communications of product delays for the customers and sales team to ensure customers are informed and armed with solutions related to delivery/inventory failures. $20.50 Primary Responsibilities: Proactive Escalation Prevention – Responsible for ensuring customer orders are processed in a timely manner and ensuring appropriate partners are notified to proactively escalate concerns and resolution(s) needed for the customer. This would include generating reports, communications, and solution action planning. Proactive Customer Notification – Compose communications to the applicable sales team and directly notify the customer(s) when the Supply Chain Operations team has an error preventing delivery for the customer(s) expected/promised delivery date/time. This would include generating reports, communications, and solution action planning. Reactive Customer Resolution/Solve – In charge of resolution execution when our Supply Chain Operations Team has an error at the time of customer delivery. Responsible for real-time phone escalation management and timely response to system ticketed items. EOD (Sales) Report Validation and Sign-Off – Verify daily processes within Day-In-Life of document are completed. Payment Deposit (DPR Work – Real Time Throughout the Day) – In charge of collection and deposit of funds at the DC in partnership with facility Designated Payment Receivers Safe and secure handling of all deposits of Cash, Checks, and processing of Credit Cards according to ATD policy. Reconciliation of Payment Deposit Errors (DPR Work – Real Time Throughout the Day) – Correction of errors made by driver or deposits EOD (Sales) Report Validation and Sign-Off – Responsible for completion of the End-Of-Day Report Document Management – Utilizing BizHub submit TS to imaging in accordance with document management practices DC Supplies Ordering / Management (As Needed) – Ensure facility maintains correct and sufficient supplies to run the business and support associate needs. DC Vendor Invoice Processing (As Needed) – Ensure facility maintains current payment for services rendered Customer Pick-Up Window Management If/When Applicable (As Needed) – Dependent on the volume at the distribution center’s CPU area, responsibilities will, from time to time, include customer service and operation within the CPU area. Appropriate customer service support is a priority and should be expected. Other duties/responsibilities as assigned by Distribution Center leadership Key Partners (Positions): DC Leadership (DEM/Supervisor) Customer Service Reps Customer Care Specialists Financial Shared Services Payment Application Services Customer Development Managers Director of Sales Routing Specialist Experience(s) that Best Prepares You: Education : High School Diploma; GED Experience : Prior administrative duties, typing, PC skills (Windows-based systems), math aptitude necessary Such alternatives to the above qualifications as the company, in its discretion, may find appropriate and acceptable. Key Competencies: Plan and Execute for Success: Identify and address root causes when solving problems. Work collaboratively with other departments and functional teams to coordinate effective solutions. Act Collaboratively: Communicate effectively across teams, functions, and departments. Communicate Effectively, clearly, and concisely and adjust communication style to improve performance Demonstrate Respect: Handle all business matters ethically and in full compliance with American Tire Distributors “Code of Conduct” Be Accountable for Results: Assume full responsibility for the consequences of one’s behaviors, decisions, and results. Physical Demands/Work Environment/Travel Requirements: Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Travel required: 0% of the time, travel throughout the geographic area within the assigned region and will require overnight stays. Travel to the Field Support Center and other destinations will be required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations. Nothing in this job description creates a contract of employment in any way for any person. All employees hired by American Tire Distributors, Inc. are employees at will and the company reserves the right to terminate employees at any time for any reason or no reason at all. Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace To review our Privacy Policy, click here .

Posted 4 days ago

Direct Support Professional Westhampton Beach Day 1 Benefits-logo
Direct Support Professional Westhampton Beach Day 1 Benefits
Peoples Arc of SuffolkWesthampton Beach, New York
Description We are currently seeking compassionate and professional Direct Support Professionals. The Direct Support Professional instructs individuals in Activities of Daily Living and assist program individuals in the area of grooming, recreation, and activities of daily living, which may include toileting, feeding and showering. Illustrative Examples of Work: Assists in training and treatment plans as prescribed in specific areas under the direction of their supervisor. Reports on program individuals’ progress as required. Will assist program individuals with regard to recreational activities as stated on the monthly calendar. Participate in staff meetings and in-service trainings as necessary or as indicated by their supervisor. Assists program individuals with all grooming needs as required. Driving of Agency vehicles for the purpose of program participant transportation, shopping, or other related ICF business. Provide sensory and social stimulation to program individuals under the direction of the Recreational Therapist. Will assist those program individuals during meal times that are in need of assistance by obtaining utensils for them, pouring drinks, arranging wheelchairs, and wiping mouths. No actual feeding should take place. Other duties may include, but are not limited to: laundry, housecleaning, and procurement of groceries, meal preparation, and other tasks in maintaining an Intermediate Care Facility. Required Knowledge, Skills and Abilities To dress and comport oneself in a manner which is in keeping with good safety practices and which serves as an positive role model to individuals. Ability to complete paperwork in a thorough and timely manner. Ability to establish and maintain a good working relationship with individuals, family and community and other staff Why AHRC Suffolk? Our Career Paths provide education and advancement opportunities for every team members interested in advancing their careers in all our job roles such as direct support, education, behavioral and clinical services, administrative, Human Resources, and operations. It’s not just a job, it’s a career. Paid training – CPR & First Aid, Defensive Driving, AMAP & Strategies for Crisis Intervention and prevention and many more development opportunities. Great Pay & Excellent Benefits, including overtime rates. Opportunities to advance your career with college partnerships and mentor programs Tuition reimbursement – $4000 a year! Low-cost, high-quality Medical & Dental plans College Loan Forgiveness Industry competitive salary Employee Recognition – you’ll be appreciated!! A diverse, inclusive team that will support and guide you every day Wellness incentives – weight loss, yoga at work & more Requirements Minimum Qualifications A High School Diploma or GED NYS Driver's License with satisfactory driving record Salary $18.29 - $18.91 hour 1.50 extra hour for weekends Benefits Medical, Dental, Vision, 401k, LTD, Life. Generous paid time off. 401(k) Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance

Posted 30+ days ago

Support Lead Part Time-logo
Support Lead Part Time
Five BelowWarrensville Heights, Ohio
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit F ive Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 4 days ago

Direct Support Professional / Part Time-logo
Direct Support Professional / Part Time
00 RHA Health ServicesAllentown, Pennsylvania
We are hiring for: Direct Support Professional / Part Time Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Behavioral Health Direct Support Professional (DSP) plays a vital role in supporting individuals with mental health and/or behavioral health challenges in the home and community. Working closely with each person, the DSP implements tailored services that align with the individual’s goals and desired outcomes. In this role, the DSP takes the time to understand each person’s unique background, including personal history, family, social connections, and future aspirations. Guided by supervision and direction, the DSP fosters a respectful and empowering environment. DUTIES AND RESPONSIBILITIES: Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and support. Promote and support a healthy lifestyle by educating on wellness practices and implementing strategies to prevent illness and accidents. Foster self-advocacy and encourage individual choice and decision-making aligned with personal goals. Accompany and support individuals in community activities such as work, movies, concerts, shopping, and other social outings to promote social engagement. Teach and support the development of independent living skills, enhancing self-sufficiency in daily activities. Provide safe and reliable transportation to appointments and community engagements. Foster positive relationships and inclusivity within the community, encouraging integration and a sense of belonging. Support and guide decision-making related to living arrangements, employment, and social relationships, respecting individual preferences. Assist with personal care tasks, including bathing and hygiene, as well as household chores like laundry, cleaning, and decorating, to maintain a comfortable living environment. Document all services provided to ensure accurate records and effective communication among support teams. Understand the unique challenges faced by individuals with mental health and behavioral health challenges and utilize advocacy strategies to address barriers. Connect individuals to resources that support career exploration, educational opportunities, volunteerism, and personal growth. Promote effective communication, ensuring all interactions are respectful, clear, and supportive of the individual’s needs. Administer medications when allowed by state regulations, following all safety and procedural guidelines. Maintain strict confidentiality regarding personal information, adhering to all legal and ethical standards. Perform additional duties as assigned and enhance service quality. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. MINIMUM QUALIFICATIONS: High School Diploma or equivalent Must be at least 18 years of age Meet all pre-employment screening Valid driver's license PHYSICAL DEMANDS AND WORK ENVIRONMENT: Regularly required to lift 30 lbs. Must be able to lift a minimum of 40 lbs. Must be able to pull a minimum of 25 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing, and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear. RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. #INDPA Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Posted 6 days ago

Customer Service Support Specialist-logo
Customer Service Support Specialist
MARCO Display SpecialistsFort Worth, Texas
Who We Are Marco is a leading manufacturer of custom displays for grocery and convenience stores across North America. Based in Fort Worth, Texas, we’ve spent the last 40 years building strong customer partnerships and delivering high-quality retail solutions . We’re not just building displays—we’re building trust. That’s why Customer Service is at the heart of everything we do. What You’ll Do As a Customer Service & Technical Support Specialist, you’ll serve as a key point of contact between our customers and our internal teams. You’ll manage orders, troubleshoot issues, and help keep projects moving—while also diving into the technical side of our systems and data. Support customers with order status, product info, and post-sale service Manage customer accounts and projects in our ERP system Collaborate with Sales, Estimating, Engineering, and Production teams Analyze and verify technical product specs and order details Create and maintain spreadsheets, databases, and reports Troubleshoot issues related to orders, shipping, or item setup Ensure customer satisfaction from first contact to final delivery What You Bring Strong customer service or account coordination background Solid technical skills: Excel, data entry, working knowledge of ERP or CRM systems Strong communicator and problem solver Ability to manage multiple priorities and stay calm under pressure Experience in manufacturing, displays, or retail support is a plus Why Marco? We’re growing and want you to grow with us You’ll work closely with every part of the company—from sales to the shop floor Opportunities to grow your career and expand your skillset We work hard, celebrate wins together, and always keep the customer at the center of what we do. Sound like a fit? Let’s explore where your experience and our opportunities meet. “Marco Company is an Equal Employment Opportunity (EEO) employer.”

Posted 2 weeks ago

BES Program Support - Coordinator 2-logo
BES Program Support - Coordinator 2
University of New OrleansBaton Rouge, Louisiana
T hank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department OPH-Bureau of Engineering Services Job Summary Job Description Maintains files and reference manuals/materials for the Bureau of Engineering Services (BES). Assists engineers and sanitarians with maintaining electronic files for identifying, recording and classifying stored data. Makes copies of documents, files, letters, handouts, meeting notes, and agendas. Scans documents for electronic filing, public records and other requests. Assists District Engineer with maintaining spreadsheets regarding sanitary surveys, plan review, and other reportable items. Notifies District Engineer when dates for compliance with plan review and sanitary surveys are approaching, or if a date has past. Understands the timeframes required by state and federal rules for compliance with surveys and plan review. Answers phone and routes calls to appropriate staff. Ensures information is disseminated appropriately and assistance is provided timely. Maintains list of supplies needed for office and completes the request for supplies form for the District Engineer's review. Tracks orders of equipment and supplies to ensure receipt and distributes to staff members. Assists with making appointments and arranging meeting rooms, and materials. Prepares letters for mailing, sends outgoing mail and distributes incoming mail. Other tasks as assigned. QUALIFICATIONS REQUIRED: Bachelor’s degree, or Associate’s degree plus 3 years of professional experience, or 6 years of professional work experience. Minimum 2 years professional experience performing administrative functions within an office environment or health care field. Minimum 1 year professional experience with internal state or federal systems or programs. Excellent analytical and critical thinking skills; effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum 3 years professional experience performing administrative functions within an office environment or health care field. Minimum 2 years professional experience with internal state or federal systems or programs. Minimum 1 year professional experience with project or program coordination. Relevant industry certifications. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close Date This position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

Posted 5 days ago

Southwest Airlines Co. logo
Ground Support Equipment Technician - AUS
Southwest Airlines Co.Austin, Texas
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Job Description

Department:

Cargo Provo & GSE

Our Company Promise


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Ground Support Equipment (GSE) Technician supports our Purpose by performing mechanical maintenance work. This role maintains our automotive, ramp, provisioning, and deicing equipment through duties such as dismantling, repairing, fabricating, welding, altering, and painting. The GSE Technician is detail oriented and looks forward to making a meaningful impact as a part of this integral Team. 

Additional details 

  • This role is part of a Collective Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.   

  • U.S. citizenship or current authorization to work in the U.S. and no current or future work authorization sponsorship available. 

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

  • Diagnoses and repairs various types of automotive, ramp, provisioning, and deicing equipment utilized within the airline industry
  • Performs both preventative maintenance and unscheduled maintenance on all airline ground equipment
  • Attends initial and ongoing training (classroom and/or on-the-job), and keeps current on knowledge, information, and equipment to maintain proficiency in their work
  • Create and track work orders performed in a timely manner into maintenance tracking program
  • Required to wear Company visual identification card, prominently displayed above the waist for ready recognition
  • Must be able to meet any physical ability requirements listed on this description
  • May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

  • Proficiency in the maintenance and repair of electrical and hydraulic systems
  • Ability to perform minor or major body repair
  • Ability to read documents, follow instructions, learn and understand procedures, rules, and regulations including federal and local security regulations
  • Ability to read and research technical manuals and electrical & hydraulic schematics
  • Ability to work under tight time constraints to accomplish job tasks
  • Ability to effectively communicate in both written and verbal form
  • Ability to work well under stressful situations
  • Ability to work well with others as part of a Team
  • Proficiency in arc, gas, and MIG welding, as well as cutting torch
  • Proficiency in metal fabrication
  • Proficiency in equipment spray painting

Education

  • Required: High School Diploma or GED
  • Preferred: Associate's Degree or automotive/equipment repair technical degree

Experience

  • Required: 3 Years Heavy truck and/or equipment repair experience with a technical degree
  • Required: 5 Years Heavy truck and/or equipment repair experience in lieu of a technical degree
  • Preferred: Experience using a computer inventory tracking system

Licensing/Certification

  • ASE and A/C Certification preferred
  • Must possess and maintain valid state motor vehicle operator's license
  • Must be able to obtain and maintain a SIDA badge and meet all local airport requirements

Physical Abilities

  • Must be able to work in vicinity of ramps, hangers and terminals
  • Must be able to lift and move items up to 50 pounds on a regular basis
  • Must be able to climb, bend, kneel, crawl and stoop on a frequent basis, and for extended periods
  • Must be able to perform job functions within a confined space or in potentially hazardous areas
  • May be required to work thru inclement weather

Other Qualifications

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines
  • Required to have a complete set of mechanic�s tools
  • May be required to travel by airplane to other cities to perform field service work outside of the normal shop environment. May also include overnight stays
  • Must be able to work varied shifts and/or overtime, as well as on holidays and weekends
  • Must be able to satisfactorily complete training program and six-month probationary evaluation period

Pay & Benefits:

Competitive market salary from $33.72 per hour to $33.72 per hour* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) 

• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

• Competitive health insurance for you and your eligible dependents (including pets)

• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits 

*Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Pay: $33.72

Southwest Airlines is an Equal Opportunity Employer.  

Please print/save the job description because it won't be available after you apply.

May perform other job duties as directed by Employee’s Leaders

apply.

May perform other job duties as directed by Employee’s Leaders.

Pay Rate:

$33.72

Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.