Auto-apply to these healthcare support jobs

Benefits: 401(k) 401(k) matching Paid time off Training & development Direct Support Professional (DSP) – Deaf & Autistic Adult (Escondido, CA) Pay: $20.00 – $25.00/hour Schedule: Full-Time or Part-Time (30–50 hours/week) Location: Client’s private residence in Escondido, CA Join Our Team – Make a Meaningful Impact We are currently seeking a compassionate and reliable Direct Support Professional (DSP) to join our team and provide 1:1 care to a respectful and intelligent 36-year-old man who is Deaf and Autistic , residing in Escondido, CA. This is a unique opportunity to be part of a team that values person-centered support, communication, and dignity. As a DSP, you will play a critical role in supporting our client with his daily living needs, fostering independence, and creating a safe and engaging home environment. Your support will help promote his quality of life, well-being, and access to his local community. Key Responsibilities Provide respectful and individualized support in daily routines and activities , including assistance with cooking, cleaning, and home organization (no bathing or grooming required). Support the client with transportation to local stores or appointments , ensuring safety and clear communication. Foster social engagement and meaningful interaction through activities and community involvement. Monitor and document client behavior, mood, and any changes in condition, promptly reporting concerns. Uphold a clean, organized, and safe home environment by following health and safety protocols. Support positive behavior and implement redirection techniques as needed. Build a trusting, professional relationship with the client through compassionate and consistent companionship . Requirements Experience working with individuals who are Deaf, Autistic, or neurodivergent is highly valued – but not required . We are happy to train the right candidate! Familiarity with American Sign Language (ASL) is preferred but not mandatory – willingness to learn is essential. High school diploma or equivalent required. Must be 18+ years of age. A reliable vehicle for transportation to and from the client’s home is required. Ability to pass Live Scan fingerprint background check and drug screening per California regulations. CPR certification is a plus. Strong communication, patience, and a team-player attitude are essential. Available Shifts We are actively hiring for the following shifts : Saturday : 6:00 AM – 2:00 PM & 2:00 PM – 10:00 PM Sunday : 7:00 AM – 4:00 PM & 4:00 PM – 10:00 PM Tuesday–Friday : 2:00 PM – 10:00 PM Additional hours or shift coverage may be requested – dependability is key. Compensation & Benefits Competitive Pay: $20.00 – $25.00/hour , based on experience and availability Flexible Schedules: Full-time and Part-time roles available Benefits for eligible team members: 401(k) with employer matching Paid time off Paid sick time Paid training How to Apply If you're a dependable, patient, and caring individual who wants to make a difference in someone’s life, we’d love to hear from you. 📧 To apply, please send your resume to: Tonyc1990@icloud.com Compensation: $20.00 - $25.00 per hour

Make a difference in children's lives and build your future career with Behavioral Framework as a Disability Support Professiona l ! Great employee benefits such as free training, access to medical care , and flexible hours for impactful, meaningful work. Who We Are Dedicated to empowering children and families through compassionate, personalized Applied Behavior Analysis (ABA) therapy, making a lasting impact on their lives. Invested in our team- offering continuous training, mentorship, and career development opportunities to help you grow both personally and professionally. Community of like-minded professionals who are united in their mission to provide the highest quality care and help children reach their fullest potential. Why Join Us? Free Registered Behavior Technician (RBT) Training and Certification Flexible part-time hours with consistent support and guidance Free access to virtual medical care through Teledoc Health for yourself and eligible dependents Opportunities for growth and promotion in a year-round role $23/hour, higher for previously RBT certified staff Bonus structure and regular monetary incentives What You'll Do: Provide one-on-one therapy in a home setting Implement behavior intervention plans Track data, write progress notes, and work collaboratively with your BCBA Supervisor Requirements: Experience working with children High School or Equivalent Education Valid Driver's License Access to a mobile device and ability to navigate technology platforms such as Zoom and Email Must have reliable transportation/Car – Bus and Uber are not considered reliable transportation. Physically and actively able to participate in the implementation of all aspects of ABA therapy Must be able to assume a variety of postures (kneeling, squatting, crouching, sitting, standing) in the course of working with children with developmental disabilities and severe behavior problems. Must have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Must be able to receive detailed information through oral communication If you're ready to move from a job to a career, apply now and be part of a passionate team making a difference! EOE Behavioral Framework is committed to equitable treatment for all employees, clients, and their families. We welcome and respect the diversity of the families we serve, and we focus our organizational efforts to build a culture of respect, dignity, fairness, caring, equality, and self-esteem. We believe our strength comes from the shared experiences of our employees, clients, and community. We pride ourselves on serving a diverse population and always seeking to hire, retain, and promote from a wide variety of backgrounds.

Community Options is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring Full-Time, Part-Time, PRN Direct Support Professionals (DSP), Caregivers, Direct Care Staff, Home Health Aides in Flanders, NJ to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This is a fantastic opportunity for professional growth, while making a difference! No experience required– we provide PAID training! Starting pay is $14.25/hour Responsibilities Foster a meaningful relationship between the individuals and their community Utilize Person Centered Plans to assess an individual's needs Assist individuals with their daily living and independence skills/personal care Monitor the health and medical needs of individuals and immediately report any concerns Assist with the learning and development of independent and community-based skills Participate with individuals in community, social, and recreational activities Drive individuals to activities in the community Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Ensure program documentation and billable records are completed accurately and timely Minimum Requirements High School Diploma or GED Valid driver’s license with a satisfactory driving record Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Excellent verbal and written communication skills Excellent time management skills Working Conditions Work in day programs, and in the community Transport individuals utilizing company provided vehicles May be required to lift or move 25+ pounds Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities Send your resume to : Resumes-NJCOE@comop.org Community Options is an Equal Opportunity Employer M/F/D/V

Responsibilities:• Responsible for preparing the donor, donor area and equipment for the pheresis process.• Prepares the autopheresis machine for the pheresis process.• Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.• Disconnects the donor when the process is complete.• Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.• Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.• Alerts Group Leader or Supervisor of donor flow issues.• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).• Understands the policies and procedures associated with hyper immune programs at the center if applicable.• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.• Maintains confidentiality of all personnel, donor and center information.• May be cross-trained in other areas to meet the needs of the business.• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.• Perform job-related duties as assigned.Qualifications:• High school diploma or equivalent required• Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience• Must be able to perform basic math calculationsDifferent qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma operates one of the world’s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring , a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL , headquartered in Melbourne, Australia, employs 32,000 people. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL . Do work that matters at CSL Plasma!

Direct Support Professional Mon-Fri 7:30-3:30p Bellmore location 40 hours per week Family Friendly Daytime Hours The starting pay scale for this position is $15.00, with experience up to16.00 Qualifications: High School Diploma or Equivalent preferred Good oral and written communication skills required. Valid NYS Driver’s License and needs to be and remain a QUALIFIED driver. AMAP/First Aid/CPR/SCIP-R Training preferred. A minimum of one year experience supporting people with intellectual and other developmental disabilities preferred. Physical Aspects: May include, but are not limited to, lifting and transferring of an adult volunteer. Transportation/Driving as needed, inclusive of wheelchair vehicle/lockdowns Primary duties and responsibilities include but not limited to: Transports volunteers to and from program site, as well as to volunteer job opportunity locations, or other community based activities. Assists volunteers in achieving success and satisfaction in personal growth and their community based endeavors. Ensures safety of program volunteers while at program site; agency locations, community volunteer jobs and all other hubs sites Transports volunteers to and from primary site location, residences, community volunteers jobs, and additional hub site locations. Acts as liaison between the volunteers job site staff and program volunteers.

Our mission is to serve, provide for, and champion individuals with disabilities. Evergreen Life Services (ELS) is a charitable, non-profit organization that provides a full range of professional services to people with intellectual and developmental disabilities (IDD). Founded in the 1950s, today we are proud to serve more than 1,100 individuals with disabilities in 8 states. Working at Evergreen Life Services isn’t just a job; it’s a rewarding career. Whether you provide direct care in our adult day care or in a group home, or you serve in a support or corporate office role, you will be an important part of the Evergreen team. If you are looking for a place where you can make a difference, at Evergreen Life Services you will change lives. Every employee is a valuable part of the team because, at Evergreen, everyone matters. ***FULL TIME & PART TIME POSITIONS AVAILABLE*** Position Description : Direct Support Associate (DSA) FLSA Classification: Non-Exempt Reports To : Supervisor/Manager of Home or Appropriate Program or Day Program Supervisor Created : June 30, 2010 Revised : December 10, 2020 Job Summary Responsible for maintaining a healthy, safe, and therapeutic environment for individuals served and following through on their individual plans of care. Essential Job Functions Ensure the health and welfare of the individuals served Assist individuals served with medication and treatment plans as needed Assist individuals served in the care and cleaning of their home, including reporting of maintenance needs Assist individuals served with money management including budgeting, banking, and shopping Assist individuals served with daily life activities such as: meal preparation, reading usage, use of telephone, use of community services (post office, mass transportation), housekeeping, clothing care, self-care, and personal hygiene Make food and non-food purchases for the home when requested Prepare meals Ensure the maintenance of the home and grounds are done as requested Complete all required documentation in accordance with applicable state agency(ies) and Evergreen Presbyterian Ministries, Inc. policies and procedures Implement behavioral and other programs as trained and requested Assist individuals served with their goals as outlined in their plan of care document(s) Identify potential behavior triggers and defuse or redirect as needed to ensure safety and well-being of all involved Provide individuals served transportation in company or personal vehicle as requested Qualifications/Experience/Job Knowledge At least 21 years of age due to auto liability coverage Effectively read, write and communicate verbally in English and must be able to read and understand instructions, perform record-keeping and write reports Meet and maintain all requirements of the applicable state agency(ies), including good standing with state abuse and neglect registry Ability to learn basic computer skills (i.e. turn on/off, log in/out, input data, approve timesheet) Prior experience as a direct support worker preferred Physical Requirements Constantly moves about to coordinate work Regularly moves and positions objects weighing up to 25 pounds while assisting individuals served in home, workshop, or job site. Regularly assist individuals served physically by lifting and positioning them as appropriate Constantly alert and aware to consumer’s needs Occasionally exposed to viruses and infectious conditions Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions. Special Requirements Represent Evergreen in public in a fashion that would reflect credibility and professionalism on the organization. Desire to work with people with disabilities and enhance their quality of life Function successfully in stressful situations Demonstrate high moral standards so as to be a positive role model for individuals served Complete all orientation and on the job training prior to starting work Work assigned shifts as required by management Attend all training classes as required Employment Variables Must have a good driving record which meets the minimum requirements for Evergreen and reliable transportation. Must be able to pass drug screen and criminal background check. Must be able to work some evenings when required. Working Environment May be required to work in a variety of settings and environments both indoors and outdoors. Evergreen is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status. Compensation: $12.00 per hour

Sat-Mon 11p-9a 30 hours per week Woodbury location The pay range for this position is starting at $14.00 per hour and above based on experience AHRC Nassau operates the largest residential program on Long Island. With over 100 supervised and supportive settings, each home reflects the interests of its residents. Direct Support Professionals work with each person supported toward reaching their goals and desired outcomes. Qualifications: High School Diploma or equivalent preferred. Must submit a valid NYS drivers' license, and maintain a qualified driver status throughout employment. Must have the ability to communicate and understand written and oral directives/information Primary duties and responsibilities include but not limited to: Practice and promote the agency’s mission statement and guiding principles in every interaction. Provide ongoing support to the people that live in the Community Living Services program to ensure that a high quality of life is maintained. Provide support in the areas of, for example, self-care routines, health, safety, household chores, socialization, and overall well-being.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

JOB SUMMARY Responsible for maintaining a healthy, safe, and therapeutic environment for individuals served and following through on their individual care plans. Administer medication as allowed by appropriate state medication administration guidelines. ESSENTIAL JOB FUNCTIONS Ensure the health and welfare of the individuals served. Assist individuals served with medication and treatment plans as needed. Count and dispense appropriate medications as outlined in state medication administration guidelines. Train individuals served in the care and cleaning of their living area or home by performing and modeling simple tasks such as making a bed, cleaning the floor, and other basic housekeeping tasks. Clean the living area and assist individuals served with laundry. Report general maintenance needs of living area or home unit. Assist individuals served with money management, including budgeting, banking, and shopping. Assist individuals served with daily life activities such as meal preparation, reading usage, use of telephone, use of community services (e.g., post office, mass transportation), housekeeping, clothing care, self-care, and personal hygiene. Participate in the development and implementation of the active treatment plan and nutritional, behavioral, and physical support plans. Accompany and transport individuals served to activities such as medical/dental appointments, church services, recreation areas, work, and shopping as requested. Make food and non-food purchases for the home when requested. Prepare meals. Ensure the maintenance of the home and grounds is done as requested. Complete all required documentation (e.g., daily notes, incident reports, medical information such as seizures, vital signs as trained medication errors, etc.) following applicable state agency(ies) and Evergreen Presbyterian Ministries, Inc. policies and procedures. Implement behavioral and other programs as trained and requested. Assist individuals served with their goals as outlined in their plan of care document(s). Identify potential behavior triggers and defuse or redirect them as needed to ensure the safety and well-being of all involved. Provide transportation for individuals served in the company or personal vehicle as requested, i.e., appointments, activities, etc. Report accidents/incidents and suspected cases of abuse or neglect of individuals served per Evergreen policies and procedures. Provide instruction to individuals served involved in work activities associated with vocational opportunities. QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE Effectively read, write, and communicate verbally in English and must be able to read and understand instructions, perform record-keeping, and write reports. Valid driver’s license—which meets Evergreen requirements for insurance purposes and proof of liability coverage if a vehicle is owned—is preferred. Meet and maintain all requirements of the applicable state agency(ies), including good standing with the state abuse and neglect registry. Submit to and pass a drug screen and criminal background check. Ability to utilize basic computer skills (e.g., data entry, approving timesheets, etc.). Successful completion of appropriate state-required medication administration certification and up-to-date training. Must be at least 18 years of age (non-driver) or 21 years of age (driver). PHYSICAL REQUIREMENTS Constantly moves about to coordinate work. Regularly moves and positions objects weighing up to 50 pounds while assisting individuals served in home, workshop, or job site. Regularly assist individuals served physically by lifting and positioning them as appropriate. Constantly alert and aware of the needs of individuals served.. Occasionally exposed to viruses and infectious conditions. Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform essential functions. SUPERVISORY RESPONSIBILITIES Will not supervise. SPECIAL REQUIREMENTS Represent Evergreen in public in a fashion that would reflect the credibility and professionalism of the organization. Desire to work with people with disabilities and enhance their quality of life. Function successfully in stressful situations. Demonstrate high moral standards to be a positive role model for individuals served. Complete all orientation and on-the-job training before starting work. Work assigned shifts as required by management. Attend all training classes as required. Other characteristics of a successful DSP include but are not limited to the following characteristics: patience and composure, effective communication, dependability, effective interpersonal skills, awareness and attention to detail, advocacy, etc. EMPLOYMENT VARIABLES Must have a good driving record, which meets the minimum requirements for Evergreen and reliable transportation. Must pass a drug screen and criminal background check. Must be able to work a flexible schedule, which includes all shifts, including nights, days, and weekends. WORKING ENVIRONMENT May be required to work in a variety of settings and environments both indoors and outdoors.

The Recovery Support Specialist (RSS) is an active member of the Choices Emergency Response Teams (CERT) and provides peer support services to consumers and families who have experienced an overdose or experience severe mental illness. Under supervision of the CERT Clinician, the Recovery Support Specialist functions as a role model to peers; exhibiting competency in personal recovery and use of coping skills; serves as a consumer advocate, providing consumer information and peer support for consumers in outpatient and inpatient settings. The Recovery Support Specialist performs a wide range of tasks to assist peers of all ages, from young adult to old age, in regaining optimal functioning within the community and mastery over their own recovery process. Recovery resources such as booklets, pamphlets and other written materials will be utilized by the Recovery Support Specialist in the provision of services. The Choices Emergency Response Teams are responsible for 24/7 mobile emergency responses for youth and adults experiencing a mental health or opioid crisis in Wayne, Fayette, Dearborn, Ohio, Franklin, Wayne, Decatur, Ripley, Jefferson or Switzerland County. The CERT teams operate from a strengths-based perspective, collaborating with first responders, community stakeholders, clinical leadership, care coordinators, and fellow mobile crisis responders. The CERT teams will work within a culture of crisis prevention, making every effort to ensure individuals are effectively stabilized within their home and community whenever possible. The CERT teams will ensure appropriate follow-up individuals who have experienced a crisis event and ensure linkage to ongoing supports and services, operating in an enhanced localized crisis response system contributing to the goal of increased community stabilization. Organizational Management Can articulate the mission, vision and practices of the CERT program consumers. Communicates the practice expectations of the emergency response system to consumers, community partners, and funders. Responds to crisis referrals promptly during normal business hours and after hour crisis situations. Provides back up when requested/as available if contacted by first responders. Adheres to the policies and protocols established by Choices for the management of a 24/7 mobile crisis response system. Incorporates the guiding principles and values of Systems of Care into their interactions with youth and families, fellow team members, Choices staff and system partners. Communicates effectively with Choices Leadership Team to ensure collaborative efforts and proactive response to issues and concerns. Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred youth and adults with mobile crisis response services. Ensures collection of all necessary service data. Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service. Willingly completes other duties as assigned to advance the mission of the Choices Emergency Response Team. Qualifications High School Diploma or GED. Some college preferred 2 years participation in recovery and abstinence from drugs or alcohol. Prior experience with mental health crisis response preferred. Strong communication and writing skills. Bi-lingual skills (Spanish) a plus. Familiarity with Systems of Care values and principles. Highly organized, and effectively manages multiple priorities simultaneously. Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes. Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media. Enthusiastic about advancing system change within the community. Valid driver’s license. Operational smart phone. Hourly 18.00/hr Benefits Include: Medical, Dental, Vision Employer Paid Life Insurance, Short & Long Term Disability 401k Match Tuition Reimbursement Paid Parental Leave Generous PTO plan

T hank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department OPH-BCDPHA Job Summary Job Description Serves as special assistant and strategic advisor to the Bureau of Chronic Disease Prevention & Healthcare Access (BCDPHA Well-Ahead) Leadership and Bureau Director. Manages multiple strategic business projects to achieve organizational objectives, fostering cross-functional collaboration with operations, technology, finance, compliance, human resources, etc. Manages projects and milestones, reporting up and across the organization as needed. Consults with the leadership to create the department’s business strategic plan. Supports leadership to ensure the strategic vision is articulated and shared effectively. Understands and anticipates the key deliverables and proactively planning and supporting those needs to ensure early, high-quality development and implementation. Ensures that all of the projects for BCDPHA leadership team are managed in a single place, are updated on a weekly basis, and are aligned with the priorities of the OPH and LA Department of Health. Supports BCDPHA leadership by providing accurate updates on projects and initiatives, including their results and challenges, on a weekly and ad-hoc basis. Tracks and helps drive completion of key deliverables and follow up on outstanding items to support strategic planning Stays abreast of the latest business processes and advancements to automate and modernize systems. Conducts meetings and presentations to share findings. Documents and communicates results of the team’s efforts. Gathers critical information from meetings with various stakeholders and produce useful reports. Develops standard BCDPHA operating procedures and ensures compliance with Bureau policies and legal guidelines Prepares reports, trainings, presentations, dashboards and data as needed. Facilitates communication between different departments within the organization Assists with event planning and coordination as needed. Handles confidential information with discretion Other tasks as assigned. QUALIFICATIONS REQUIRED: Bachelor’s degree, or Associate’s degree plus 3 years of professional experience, or 6 years of professional work experience. Minimum 3 years professional experience performing administrative functions within an office environment or health care field. Minimum 1 year professional experience with project or program support. Excellent analytical and critical thinking skills; effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum 4 years professional experience performing administrative functions within an office environment or health care field. Minimum 2 years professional experience with project or program support. Minimum 1 year professional experience working with relevant LDH internal systems. Relevant industry certifications. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close Date This position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

NEED LOCAL PENNSYLVANIA RESIDENTS ONLY Travel to in-person training location as necessary Commonwealth of PA - Help Desk Analyst - 764021 (Mostly Remote/Onsite as needed) The primary objective of this engagement is to provide helpdesk support to end users and citizens accessing their immunization record through the Pennsylvania Immunization Electronic Registry System (PIERS) Public Portal. Responsibility: Provide PIERS Public Portal helpdesk support by responding to inquiries from citizens via phone and email Provide PIERS helpdesk support by responding to inquiries from end-users via phone and email Monitor and escalate PIERS system issues to supervisor and PIERS team Identify PIERS Public Portal website needs Assist with and recommend updates to PIERS and PIERS Public Portal training materials Respond to end-user inquiries regarding training and onboarding for PIERS users and clinics Facilitate enrollment of PIERS users in training Provide regular status reports to IIS training team and PIERS team Assist in planning and developing strategies for training approaches to end-users Consistently treat end users, stakeholders, and co-workers with dignity and respect Create and maintain a work environment that is welcoming and respectful of diversity Required Skills: Effectively and efficiently provide helpdesk support Ability to quickly learn and become proficient with using a new computer system Use complex technical training material and manuals to diagnose citizen and end-user issues Use distance communication methods including conference call and webinar tools Develop specific goals and plans to prioritize, organize, and accomplish work Establish short-term and long-term objectives and specify the strategies to achieve them Proficiency in Microsoft Office Suite, including Access, Excel, Power Point and Word Document the status of projects Use phone, email, fax, and messaging to communicate Communicate effectively in writing, orally, electronically and in-person Work independently and as a part of a team Compensation: $20.00 - $22.00 per hour About SR International INC. SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers. Who We Are We Are Leading IT Based Solution Providers Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter. Our Vision. Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students. Career At SR International At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.

We are hiring for: Direct Support Professional-3rd shift PT Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Direct Support Professional (DSP) provides personalized support to individuals with disabilities, helping them engage meaningfully in their communities and achieve their personal goals. This role involves assisting individuals in identifying and expressing their needs, implementing services aligned with their person-centered plans, and fostering independence and self-advocacy. A successful DSP seeks to understand each individual’s history, social and family networks, and aspirations, providing support with compassion and respect. This position operates under supervision and follows established guidelines to ensure high-quality care and advocacy. DUTIES AND RESPONSIBILITIES: Advocate for individuals’ human, legal, and civil rights. Promote health and safety by supporting wellness initiatives and accident prevention. Encourage self-advocacy and empower individuals in making their own choices. Facilitate community engagement by accompanying individuals to work, recreational activities, and social events. Teach and support independent living skills, including household management and personal care. Provide transportation for appointments, errands, and community activities. Foster social connections by supporting relationship-building within the community. Support informed decision-making regarding living arrangements, employment, and social activities. Assist with personal care tasks, such as hygiene, bathing, dressing, and household chores (laundry, cleaning, and decorating). Maintain accurate documentation of provided services and support. Understand and address challenges faced by individuals with disabilities, using effective advocacy strategies. Connect individuals with community resources for career development, education, and volunteer opportunities. Encourage effective communication, adapting to individual needs and preferences. Assist with medication administration in accordance with state laws and regulations. Ensure confidentiality and uphold ethical standards in all aspects of care. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities MINIMUM QUALIFICATIONS: High School Diploma or equivalent Must be at least 18 years of age Meet all pre-employment screening Compassionate, patient, and dedicated to person-centered support. Strong communication and interpersonal skills. Ability to foster independence while providing necessary support. Knowledge of disability rights, self-advocacy, and community integration principles. Ability to maintain accurate records and follow regulatory guidelines. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Regularly required to lift 30 lbs. Must be able to lift a minimum of 40 lbs. Must be able to pull minimum of 25 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear. RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Would you like a position with a flexible schedule and meaningful work? Are you a caring and compassionate person? Do you enjoy supporting individuals develop their abilities and achieve goals? If this is you, then it's time to become a Direct Support Professional (DSP) at St. Joseph's Center and start more than a job today! Direct Support Professionals (DSP) help individuals with intellectual and physical disabilities lead happy and healthy lives. Build lifelong relationships that are both rewarding and fulfilling. Share your talents and skills in supporting individuals grow, develop, and live their fullest life. What to expect as a Direct Support Professional with a flexible schedule? Ability to create your work schedule around your personal life 2-4 day work week with shifts from 4-12hours Paid comprehensive training on skills and knowledge $16.84 - $17.84 per hour starting wage + shift differential for 2nd & 3rd shift $1.00 wage increase after 6 months of employment and completion of training Part Time Benefits Include: Competitive Pay, Low staffing ratio, Shift Differential for 2nd and 3rd shifts, Retention Wage Increase 401-K with company contribution and match Employee referral bonus Career Ladder Program to earn national certification Employee Assistance Program: Counseling services Legal and Financial services Child/Elder care resources Discount Programs with national and local companies Paid training Direct Support Professional (DSP) Essential Duties and Responsibilities: Support and encourage individuals to reach personal goals Engage individuals in meaningful activities Show patience and tolerance of others Demonstrate patience and a positive attitude Treats others with respect Help others with daily health and safety needs Non-Discrimination Policy St. Joseph’s Center is an equal opportunity employer and provider of services and referrals to clients without regard to race, color, religious creed, disability, ancestry, national origin, age, gender, sexual orientation or limited English proficiency. (Personal Care Assistant, Certified Nurses Assistant (CNA), Home Health Aide) (Certified Nurse’s Aide (CNA), Nurse’s Aide, Personal Care Assistant)

Replies within 24 hours WHAT IS KIDSTRONG? At KidStrong, we help parents build stronger, smarter, more athletic kids. KidStrong is a milestone accelerator for kids walking through 11 years old. We help parents discover their child’s superpowers and build future-ready kids who are confident making friends running the playground and raising their hands high in the classroom. In other words… kids who will win at life! Kidstrong Iowa is rapidly growing and we're looking for talented, enthusiastic professionals who are passionate, energetic, and excited to engage with parents and kids and make an impact on their lives. OPEN POSITION & SCHEDULE We have an immediate need for a high-energy, hyper-organized, passionate Sales Manager to lead our Cedar Rapidslocation. As the Sales Manager, you will be responsible for providing daily sales from leads for the Center. This critical position must have a solid understanding of sales and a passion to drive growth for the center. As the lead for the sales function, the Sales Manager must execute a lead generation/marketing strategies plan to increase sales. This person must pose a high caliber approach to organization and be a self-motivator that is hungry to meet and beat goals. SALES MANAGER RESPONSIBILITIES Driving membership sales through high-volume outbound phone calls on inbound leads Provides excellent leadership and management to create a positive, successful environment for staff and clients. Properly manages and exceeds all KidStrong sales and operational budgets. Responsible for overseeing the sales process and systems. Works closely with the KidStrong Director to ensure that the staff and Center are looked after. Builds and maintains KidStrong class size through scheduling optimization. Models all Center activities through self-involvement (leading by example). Trains and mentors subordinates for ongoing success and future growth. Communicate with staff for all trials and anything they need to know about the members. Timely response and follow through with all KidStrong corporate/owner requests and client and lead requests Enforces KidStrong corporate policies, business practices, systems and processes. Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests. Provides and maintains the highest level of customer service. Provides effective decision-making regarding customer service issues. JOB QUALIFICATIONS Prior experience in outbound phone sales is strongly preferred (300+ calls/week is a typical outbound phone sales effort) Strong sales mentality and comfortability with outbound sales efforts Associate or bachelor's degree in business, education, or a related field. Must have the ability to work a flexible schedule, including at least evenings per week (the last class ends at 7 pm) and weekends (at least 1 weekend morning). Be promotional-oriented and have the ability to schedule trials with a thorough vetting process. Understanding of all performance metrics (KPIs), revenue, etc. Excellent verbal and written communication skills. Entrepreneurial spirit with an open, participative leadership style and drive for excellence. Strong work ethic, integrity, and professional demeanor. Practical work experience using Microsoft Office products as well as G-Suite Fitness, retail, and/or hospitality industry experience preferred. Required to work at least three (3) weekday nights and at least one (1) weekend day IDEAL EXPERIENCE Outbound phone sales experience: 2+ years Customer Service: 2 years Required Shifts: Morning, Mid-Day, Evening, and Weekend Flexible work from home options available. Compensation: $15.00 - $25.00 per hour KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals. OUR PEOPLE : - Want to work with great people - Want personal and professional growth - Want to make an impact This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.

Work Schedule Full time, 40 hours per week 7am - 3:30pm, Monday through Friday Shared on-call coverage Benefits Insurance: medical, prescription, dental, vision, life, disability Paid Time Off: vacation, sick days, personal days, holidays Retirement: 403(b) with match Education assistance and continuing education Qualifications High school diploma or GED from an accredited institution is required Associate Degree in Computer Science or a related discipline, or equivalent work experience and technical training is required Some experience in an IT environment preferred Experience in a fast paced, customer service environment is also preferred. A+ or other certifications are an asset Responsibilities Install, configure, and maintain computer hardware and software technology. This includes, but is not limited to, Microsoft Office, CPSI, and other applications used by the hospital Answering and resolving helpdesk support calls in a timely fashion. Productivity benchmarks will be based on the number of issues and resolution time Reporting any escalated technical issues that are outside the scope of knowledge in a timely fashion to the System Administrator and/or Director of IT. This includes, but is not limited to, proper communication and documentation of the transition of support Logging helpdesk support calls which include, but is not limited to, the description of the problem, any error messages that were received, and the resolution of the problem as well as any follow up that may need to be done Troubleshooting and providing support and maintenance of the telephone system Providing after hours on call support in a timely and courteous manner Maintaining a good rapport with other departments and understanding their needs while adhering to priority levels set by the I.T. Department Monitoring and maintaining the A/V equipment used in conference rooms. This includes, but is not limited to, setting up, taking down, and preparing the equipment for webinars (making sure users can log in to websites, apps installed if necessary, etc.) Completing additional projects as assigned in a timely manner Perform other duties as required or assigned Why Hillsdale Hospital Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment. Additionally, Hillsdale Hospital is a 2022, 2023, and 2024 Detroit Free Press Top Workplace and a USA Today Top Workplaces 2025! Equal Opportunity Employer

Job Type: Part-timeClassification: Adjunct facultySalary Range: $47.35 Per Contact HourReports To: Department/Program Chair*All Applications must include a Cover Letter and an Unofficial TranscriptAdjunct Faculty are hired each semester on an as-needed basis. Adjunct Faculty are responsible for creating a learning environment that assists students in reaching their goals; and for providing effective instruction and assessment within the framework of common syllabi provided. Major Responsibilities: Facilitates student learning by delivering assigned classes in accordance with College policy and course objectives. Makes optimal use of available technology to enhance instructional methods. Develops/maintains course outlines, syllabi, lesson plans, assignments, tests, and materials. Maintains accurate student records, grades, and other requirements. Engages with students in meaningful and productive ways that impact student learning and leads to a positive experience with Ivy Tech Community College, shows evidence of developing and implementing active classroom teaching strategies focused on engaging students with their learning (curricular). Interacts with students and co-workers in a professional and cooperative manner, complies with College policies, campus guidelines and expectations. Ensures knowledge of and implements emergency and safety procedures for classrooms, labs and all learning environments. This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. Schedule: Day or evening classes based on class schedule and enrollment Requirements: A qualified faculty member in Information Technology Support (ITSP) meets the program standard through one of four routes: 1. Possesses an earned master’s degree or higher, from a regionally accredited institution, in information technology or related field as appropriate to the program 2. Possesses an earned related or out-of field master’s degree, from a regionally accredited institution, with documented 18 semester hours or equivalent of courses beyond the introductory principle(s) level in information technology or related field as appropriate to the program 3. Possesses an earned related or out-of-field master’s degree, from a regionally accredited institution, with documentation in two or more of the following: Professional certification (national, regional or state) Two years of in-field professional employment Documented evidence of teaching excellence, including date of award Documentation of research and publication in the field Documented relevant additional coursework beyond the bachelor’s degree, equivalent to 18 semester hours or equivalent subject matter coursework, CEU’s, vendor, or military 4. Possesses an earned bachelor’s degree, from a regionally accredited institution, in information technology or related field as appropriate to the program, with documentation in two or more of the following: Professional certification (national, regional or state) in the field Two years of in-field professional employment Documented evidence of teaching excellence, including date of award Documentation of research and publication in the field Documented relevant additional coursework beyond the bachelor’s degree, equivalent to 18 semester hours or equivalent subject matter coursework, CEU’s, vendor, or military. ITSP 135 Course Standard: A qualified faculty member teaching ITSP 135 meets the Information Technology Support (ITSP) program standard (above) and holds a valid, non-expired CompTIA A+ certification or CompTIA Network+ certification. ITSP 215 Course Standard: A qualified faculty member teaching ITSP 215 meets the Information Technology Support (ITSP) program standard (above) and holds a valid, non-expired CompTIA Mobility+ certification, CWNP’s Certified Wireless Network Administration certification, CWNP’s Certified Wireless Network Professional certification, or is a current Cisco Academy Instructor with the Wireless course qualifications. Position requires sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the College students and employees. *All Applications must include a Cover Letter and an Unofficial Transcript Fully supports the College’s mission and strategic plan initiatives.Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

JOB SUMMARY Responsible for maintaining a healthy, safe, and therapeutic environment for individuals served and following through on their individual care plans. Administer medication as allowed by appropriate state medication administration guidelines. ESSENTIAL JOB FUNCTIONS Ensure the health and welfare of the individuals served. Assist individuals served with medication and treatment plans as needed. Count and dispense appropriate medications as outlined in state medication administration guidelines. Train individuals served in the care and cleaning of their living area or home by performing and modeling simple tasks such as making a bed, cleaning the floor, and other basic housekeeping tasks. Clean the living area and assist individuals served with laundry. Report general maintenance needs of living area or home unit. Assist individuals served with money management, including budgeting, banking, and shopping. Assist individuals served with daily life activities such as meal preparation, reading usage, use of telephone, use of community services (e.g., post office, mass transportation), housekeeping, clothing care, self-care, and personal hygiene. Participate in the development and implementation of the active treatment plan and nutritional, behavioral, and physical support plans. Accompany and transport individuals served to activities such as medical/dental appointments, church services, recreation areas, work, and shopping as requested. Make food and non-food purchases for the home when requested. Prepare meals. Ensure the maintenance of the home and grounds is done as requested. Complete all required documentation (e.g., daily notes, incident reports, medical information such as seizures, vital signs as trained medication errors, etc.) following applicable state agency(ies) and Evergreen Presbyterian Ministries, Inc. policies and procedures. Implement behavioral and other programs as trained and requested. Assist individuals served with their goals as outlined in their plan of care document(s). Identify potential behavior triggers and defuse or redirect them as needed to ensure the safety and well-being of all involved. Provide transportation for individuals served in the company or personal vehicle as requested, i.e., appointments, activities, etc. Report accidents/incidents and suspected cases of abuse or neglect of individuals served per Evergreen policies and procedures. Provide instruction to individuals served involved in work activities associated with vocational opportunities. QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE Effectively read, write, and communicate verbally in English and must be able to read and understand instructions, perform record-keeping, and write reports. Valid driver’s license—which meets Evergreen requirements for insurance purposes and proof of liability coverage if a vehicle is owned—is preferred. Meet and maintain all requirements of the applicable state agency(ies), including good standing with the state abuse and neglect registry. Submit to and pass a drug screen and criminal background check. Ability to utilize basic computer skills (e.g., data entry, approving timesheets, etc.). Successful completion of appropriate state-required medication administration certification and up-to-date training. Must be at least 18 years of age (non-driver) or 21 years of age (driver). PHYSICAL REQUIREMENTS Constantly moves about to coordinate work. Regularly moves and positions objects weighing up to 50 pounds while assisting individuals served in home, workshop, or job site. Regularly assist individuals served physically by lifting and positioning them as appropriate. Constantly alert and aware of the needs of individuals served.. Occasionally exposed to viruses and infectious conditions. Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform essential functions. SUPERVISORY RESPONSIBILITIES Will not supervise. SPECIAL REQUIREMENTS Represent Evergreen in public in a fashion that would reflect the credibility and professionalism of the organization. Desire to work with people with disabilities and enhance their quality of life. Function successfully in stressful situations. Demonstrate high moral standards to be a positive role model for individuals served. Complete all orientation and on-the-job training before starting work. Work assigned shifts as required by management. Attend all training classes as required. Other characteristics of a successful DSP include but are not limited to the following characteristics: patience and composure, effective communication, dependability, effective interpersonal skills, awareness and attention to detail, advocacy, etc. EMPLOYMENT VARIABLES Must have a good driving record, which meets the minimum requirements for Evergreen and reliable transportation. Must pass a drug screen and criminal background check. Must be able to work a flexible schedule, which includes all shifts, including nights, days, and weekends. WORKING ENVIRONMENT May be required to work in a variety of settings and environments both indoors and outdoors.

About G2 - The Company When you join G2, you’re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users. G2 is the world's largest and most trusted software marketplace. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on LinkedIn . As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to you? Come join us as we try to reach our next PEAK! About G2 - Our People At G2, we have big goals, but we stay grounded in our PEAK ( P erformance + E ntrepreneurship + A uthenticity + K indness) values. You’ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn. You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people. About The Role The Director, Customer Support & Review Programs will lead two global operational teams: Customer Support and Customer Review Programs. These teams share a common focus on delivering measurable business outcomes through operational excellence, human productivity, and customer impact. This leader will oversee distinct yet complementary functions: a global customer support organization that resolves non-technical inquiries at scale, and a campaign-focused team that drives strategic customer review programs in alignment with business goals. The role will manage approximately 4 managers or team leads and 20+ global resources across the US, APAC, and EMEA.The Director will ensure each team meets its operational KPIs, delivers a consistent and positive customer experience, and leverages AI, automation, and global coverage models for efficiency. This role will serve as the connective tissue between these functions, unifying processes where possible, fostering collaboration, and ensuring both teams are optimized for performance, scalability, and customer satisfaction. In This Role, You Will Focus On: Leadership & Strategy Lead and manage the Customer Support and Customer Review Programs teams, ensuring each delivers on defined KPIs, service levels, and productivity goals. Establish a unified operational vision while respecting the distinct deliverables, workflows, and success metrics of each function. Collaborate with senior leadership to align engagement strategies with broader company objectives. Serve as an advocate for operational teams in cross-functional planning with Product, Engineering, Marketing, and Customer Success. Operational Excellence Drive process standardization and efficiency across both functions, identifying areas where shared tools, workflows, and metrics can create scale benefits. Oversee deployment and optimization of AI tooling (e.g., Forethought) and automation solutions to improve productivity, case resolution speed, and campaign execution rates. Ensure global coverage models including APAC and US hour shifts—are optimized to provide continuous service without unnecessary cost. Optimize tooling with new AI modalities to drive productivity and quality. This can be seen as tool exploration or working with internal AI stakeholders on automation of tasks. Establish and monitor KPIs for both human and technology-assisted productivity. This role will have early morning requirements on occasion to meet with those teams. Customer Outcomes Maintain high standards for customer satisfaction across both support and review program interactions. Ensure Customer Review Programs deliver measurable contributions to review volume, quality, and strategic campaign impact. Ensure Customer Support operations meet SLAs for responsiveness, resolution, and CSAT, with ongoing improvements in AI deflection and self-service success rates. Team Development & Management Hire, coach, and develop managers and team leads in each function to foster accountability, growth, and operational mastery. Create career paths for team members that encourage skill development across both operational and strategic campaign roles. Promote a culture of continuous improvement, data-driven decision making, and alignment to G2’s PEAK values and Conscious Leadership principles. Minimum Qualifications: We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway. Bachelor’s degree or equivalent experience in business, customer experience, or a related field. Minimum 8 years in operational leadership and management roles within technology or SaaS organizations, with experience managing multiple teams or functions. Proven success in delivering operational excellence in both customer-facing support and program execution environments. Demonstrated experience implementing and scaling AI and automation tools; Forethought.ai experience strongly preferred. Strong cross-functional collaboration skills, with a track record of aligning with product, engineering, marketing, and customer success stakeholders. Proficient in operational toolsets, including Salesforce Service Cloud, Jira, and analytics platforms. Data-driven decision maker with a proven ability to translate metrics into action plans. Experience leading global teams with diverse operational goals and distributed workforces. Our Commitment to Inclusivity and Diversity At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here . -- For job applicants in California, the United Kingdom, and the European Union, please review this applicant privacy notice before applying to this job. How We Use AI Technology in Our Hiring Process G2 incorporates AI-powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment. Your Choice Matters: If you would prefer that your application be reviewed without AI assistance, you can opt out by entering your email address in the email entry field at the bottom of the Automated Processing Legal Notice. Choosing to opt out will not disadvantage your application in any way—we will ensure your materials receive a thorough manual review by our hiring team.For additional details about how we handle your information throughout the application process, please review G2's Applicant Privacy Notice .