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Senior Director, Nursing Support Services
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Job Description
Department
NURSING PROFESSIONAL PRACTICE - 108387
Worker Sub Type
Regular
Work Shift
Pay Grade
318
Job Description
The Senior Director, Nursing Support Services, provides strategic leadership in advancing nursing excellence through professional practice standards, career development, continuing education programs, including life support education, student support services, and effective workforce management. This leader ensures that nurse staffing across the system meets patient care demands through optimized staffing models, strategic use of agency resources, and sustainable workforce solutions.
The Senior Director is responsible for leading the advancement of nursing professional practice and fostering continuous development of clinical staff to ensure the delivery of high-quality, evidence-based patient care. The Director collaborates with interprofessional teams to establish standards, policies, and programs that align with organizational goals, regulatory requirements, and nursing excellence frameworks.
Key Responsibilities:
Professional Practice Leadership
- Develop, implement, and evaluate nursing professional practice standards, ensuring alignment with evidence-based guidelines and organizational objectives.
- Collaborate with nursing leaders to promote Magnet or Pathway to Excellence standards, shared governance, and clinical quality improvement initiatives.
- Lead the integration of nursing research, evidence-based practice, and quality improvement projects into clinical care.
- Serve as a subject matter expert on professional and regulatory standards, ensuring nursing staff compliance with state, federal, and accreditation requirements.
- Participates in the submission of grant requests, which support research, professional development, and/or practice enhancement. Collaboration with nursing leaders to plan, develop, and implement creative strategies for addressing professional development, professional practice, workforce strategies, and ongoing innovation in nursing practice.
Professional Development Programs
- Design and oversee comprehensive onboarding, orientation, and residency programs for new nursing staff, including transition-to-practice initiatives.
- Develop, implement, and evaluate ongoing education and competency programs to support clinical excellence and role advancement.
- Guide the development of leadership training and succession planning for nurses at all levels.
- Establish systems for certification preparation, tuition assistance, and continuing education opportunities to promote lifelong learning.
- Establish clear criteria and pathways for advancement within the clinical ladder, including education, certifications, research participation and leadership roles.
- Regularly review and revise the clinical ladder framework to ensure alignment with evidence-based practices, organizational needs, and evolving healthcare trends.
- Develop tools and resources to assist nurses in creating and achieving professional development plans that align with clinical ladder requirements.
- Collaborate with nursing leadership to ensure clinical ladder participants contribute to nursing research, quality improvement projects, or interprofessional initiatives.
Nurse Staffing Support
- Develop and oversee a comprehensive system-wide nursing staffing strategy that aligns with patient care needs, budgetary goals and organizational priorities.
- Analyze staffing metrics, including vacancy rates, turnover, agency utilization, and overtime, to identify trends and opportunities for improvement.
- Establish policies and processes for the effective use of internal and external agency staff, ensuring quality care, cost-efficiency, and alignment with organizational standards.
- Collaborate with nursing leadership, human resources and finance teams to create sustainable workforce solutions and ensure nursing workforce recruitment and retention initiatives are delivering.
- Monitor compliance with staffing regulations and accreditation standards system-wide.
- Develop programs to support flexible staffing models to address fluctuation patient volumes system-wide.
Student Services
- Serve as primary liaison with nursing schools and other clinical academic institutions to coordinate clinical placements, preceptorships, and internships for clinical programs, including support for students in general medical education programs.
- Develop and implement programs to support nursing students during clinical rotations, including orientation, mentorship and access to resources.
- Create pathways for student-to-employee transitions, including new graduate residency programs, scholarships and recruitment initiatives.
- Establish evaluation processes for student clinical experiences to ensure quality outcomes and continuous improvement.
Performance Monitoring & Metrics
- Develop metrics to measure the impact of professional development and professional practice initiatives including nursing outcomes, patient care quality, and staff engagement.
- Provide regular reports on progress toward achieving organizational goals related to nursing excellence and development.
- Oversee accreditation processes related to nursing education and professional practice.
Strategic Planning
- Contribute to the strategic planning process, identifying priorities and initiatives to advance professional nursing practice and professional development.
- Provide oversight and direction for innovation strategies in nursing that address emerging healthcare trends and challenges, including practice model and education model changes.
Management and Oversight
- Develops, participates in, and implements key organizational processes: Budget, Talent Management (hiring/selection, 30/90-day reviews, performance mgmt., career development discussions, corrective action), Employee Engagement Action Planning, Employee & Customer Rounding, and Regular Staff Meetings.
- Performs other duties as assigned to support nursing services strategic objectives.
- Ensures policies and procedures are compliant with Federal, State, and local regulations and accreditation standards.
Education
- Master's degree in Nursing (MSN) is required
- Doctor of Nursing Practice (DNP) is preferred
Experience
- Minimum of (5) years of acute care nursing experience required
- Minimum of (3) years of progressive leadership/supervisory management experience at manager or above required
- Minimum of (1) year experience at the director level is preferred
Certification & Licensure
- Registered Nurse License - State of Virginia is required
- BLS Certification (Basic Life Support) - American Heart 'Healthcare Provider' (HCP) - AHA approved is required. * New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation.
- Nursing leadership certification (e.g., NEA-BC or CENP) is required within one year of hire
Qualifications
- Exceptional leadership and team-building abilities.
- Strong background in clinical nursing, patient care protocols, and hospital operations.
- Demonstrated success in quality improvement, regulatory compliance, and nursing staff management.
- Excellent communication and interpersonal skills.
- Strategic thinker with strong decision-making capabilities.
- Knowledge of healthcare regulations, accreditation standards, and best practices in nursing care.
- Proficiency in budgeting, financial analysis, and resource management.
- Ability to manage multiple priorities and meet deadlines required.
Physical Requirements
3 A Administration
FLSA Classification
Exempt
Benefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
- A Zero-Deductible Health Plan
- Dental and vision insurance
- Generous Paid Time Off
- Tuition Assistance
- Retirement Savings Match
- A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
- Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
Automate your job search with Sonara.
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