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Multiple Disabilities Support Teacher - 9Th-12Th Grade - 2025/2026 School Year-logo
Multiple Disabilities Support Teacher - 9Th-12Th Grade - 2025/2026 School Year
Mastery SchoolsPhiladelphia, PA
About Mastery: Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students. At Mastery, we're on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for our organization; it's the reason we exist, and every member of our team is dedicated to securing student success. We are also committed to pursuing equity, actively disrupting systemic racism, and addressing the disparities that limit our students' choices. Our culture is built on respect, service, and the belief that the success of our students, their families, and the communities we serve will help us achieve our mission. We foster a positive, open, and inclusive environment where honesty, humor, and continuous improvement are celebrated. Join us in creating a model urban school district that serves all students with excellence. Together, we can make a lasting impact. This role is eligible for a $5,000 bonus as well as up to $5,000 for relocation expenses! New-to-Mastery Teachers can expect a starting annual salary of between $60,000-$111,000 based on years' experience and level of education. The Opportunity: At Mastery, all means all. Nearly one quarter of our students have individualized education plans (IEPs) to help ensure they get the educational opportunities they need. As a Secondary Special Education Teacher you will work with a team of teachers, case managers, school leaders, and central office support staff to help push the boundaries of what's possible for your students academically, emotionally, and physically while also developing your craft. Along with managing student IEPs you will deliver research-based interventions and monitor progress across a series of systems we've designed and tailored to deliver the best outcomes for students and accelerate your own professional growth. At Mastery, we have a robust response to intervention program and we are excited for you to bring your enthusiasm, skills, and experiences to the team. In our 9th-12th Grade interventions, we use Read to Achieve, Reading Plus, Read 180, Fundations, Guided Reading, Wilson Reading System, Just Words, and Sonday System to support our readers who are struggling and both Transmath and Do the Math to support our mathematicians. Across the Mastery network our Specialized Services Programming spans from an itinerant to supplemental level of support. Our preference is for our students with IEPs to spend the minimum amount of time in self-contained classrooms and our school-based and central office-based Specialized Services Team members help our Special Education Teachers and Classroom Assistants build a comprehensive level of support. We strive to maximize our teacher-to-student ratio in our Special Education programs and have multiple classrooms across our network specifically tailored for students who are English Language Learners, students with Autism Support needs, students with Emotional Support needs, students with Multiple Disability needs, and students with Life Skills needs. At Mastery we value Continuous Improvement and want to ensure you learn and grow in your craft so we have professional development or peer collaboration time built into our calendar every Wednesday. Duties and Responsibilities: Drive student achievement and set high expectations for all students Commit to professional growth, self-reflection, a receptiveness to feedback, and a desire to continuously improve Implement rigorous and appropriate lesson plans, assignments, and assessments in cooperation with Mastery school-based leadership and curricular resources developed by Mastery's central office Academic Team Work closely with school leaders to analyze student assessment data to measure progress and use data to inform instruction Collaborate in grade level teams to discuss student work, share best practices, plan events for joy and humor, and ensure student mastery of standards Engage families in their children's education by building relationships and maintaining regular communication Demonstrate genuine interest, belief, and care for students' personal and academic success Respond positively and effectively to challenges with a solutions-oriented resiliency Education, Experience, and Skills: Bachelor's degree required with a record of personal, professional, and/or academic achievement Teacher certification - completed or in process Demonstrated expertise in subject area Outstanding instructional skills driven by data and delivered through rigorous and engaging strategies Physical Requirements: Ability to physically perform the essential duties of the role, and to work in the environmental conditions required, such as: traveling to network campuses; maneuvering in office spaces (including standing, walking, sitting for long periods of time, speaking loudly and clearly, seeing and hearing things both near and far away); stooping, kneeling, reaching file cabinets/shelves; fine finger and hand manipulation in use of computer, chalkboard, dry erase, &/or projectors; filing, faxing, scanning, coping, typing, mailing, and making phone calls; sitting for up to two (2) hours looking at a computer monitor, using a keyboard/mouse, and typing. Mastery's Benefits Package: We offer a full benefits program and opportunities for professional growth. Some of our most popular benefits include our 403(b) retirement plan for PA employees (with a 5% match from Mastery), enrollment in the State of New Jersey Pension Plan for NJ employees, a robust Employee Assistance Program, mental health and counseling programs, an annual Professional Development Fund, and discounts and perks at a myriad of retailers, travel organizations, insurance providers, and so much more, as well as a Benefits VIP Helpdesk to help you navigate various benefits-related topics. Please go here to see all of our Benefits offerings! Annual Calendar: As you plan to make Mastery your new work home, please feel free to review our Calendar for the 25/26 School Year. We like to think our calendar is a benefit of working here too! Why You Should Apply: Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. Mastery may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Posted 1 week ago

Sr. User Support Specialist-logo
Sr. User Support Specialist
Contact Government ServicesKnoxville, TN
Sr. User Support Specialist Employment Type:Full-Time, Mid Entry Level /p> Department: IT As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Assist users with various IT-related troubles Install and maintain USAO hardware and software Physically move IT equipment Administer user accounts Monitor and diagnose IT systems Actively use trouble tickets to follow issues Training district users Tracking IT equipment Qualifications: Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. Certain applications may require certification by the software provider. Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Ideally, you will also have: Prior experience in automated litigation support preferred. Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems. Excellent oral and written communication skills required. Pleasant telephone manners are important. Undergraduate degree valued. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $75,965 - $109,728 a year

Posted 30+ days ago

Field Support Representative Diagnostics - Wilmington, NC And Fayetteville, NC-logo
Field Support Representative Diagnostics - Wilmington, NC And Fayetteville, NC
IDEXX Laboratories, Inc.Wilmington, NC
We build some of the most innovative products in the veterinary diagnostic industry, each of which helps keep our pets happy and healthy. The veterinarians that use these tools rely on Field Support Representatives (FSR) to teach them how to make the best use of these machines and to troubleshoot if there are technical issues. We are looking for people, like you, who are expert communicators, are highly organized, and who treat every customer interaction with empathy and teamwork. We are always on the lookout for great Veterinary Technicians! for Field Support roles! We are currently having conversations with people who might like to join our IDEXX team in the future or would like to get more information about Field Support Careers at IDEXX. Learn more about Field Support opportunities: https://careers.idexx.com/us/en/field-support-representatives What can you expect? You can expect to have a dynamic and exciting career with IDEXX that utilizes your veterinary practice experience and technical skills, allows you to travel, meet new people, expand your knowledge and skill set, all while positively impacting the lives of pets and their owners. Our day to day consists of meeting new people and building relationships with our customers. Being able to build relationships and work as a positive team player is a must! You'll be challenged every day as you work alongside the best team in the industry. The FSR role continues to evolve to best support our customers' needs, so you can expect continued growth within your position through comprehensive training programs. As an FSR you will work closely with your Field Sales Representatives and Customer Support to develop strategies to maintain your Customer Accounts through education and other customer centric solutions. You would install and train the staff in the clinic on the best way to use IDEXX Analyzers (ProCyte, Catalyst One, SediVue) You would also assist with critical customer need visits, providing onsite technical support when things are not going according to plan. No two days will ever be the same. As an FSR you would be expected to visit customers in the field every day; occasionally adjusting your schedule as needed to attend customer events and to accommodate visits to emergency practices. The Field Support Representative positions are field based. You will work and travel from a home office. You would utilize a wide array of programs to plan and strategize your customer visits enabling you to serve as a true IDEXX Ambassador and to be viewed by your customers as a trusted advisor. You would be accountable for managing your schedule based on the unique attributes and needs of your customers, while also keeping a focus on your own professional development and growth. What do you need to succeed? Being able to build relationships with all personalities is a must! You also must enjoy life. This is a fun and fulfilling job. It may come across stressful at times, but it really is fun, and our team is amazing! You would get to visit some amazing towns and places as you work. To be successful in this role you will need to possess a minimum of three (3) years veterinary clinic experience with a training and/or leadership background strongly preferred. You can effectively communicate and collaborate with customers, management, and peers. You need to be able to build strong customer and peer partnerships that allow you to gain confidence and trust from others easily. Essential to success are the ability to plan and prioritize work in a dynamic environment and make quality, timely decisions. It is imperative that you have effective listening skills that are utilized to discover customer needs to adapt your approach and demeanor to different situations. You must be comfortable learning and using technology such as computers, tablets and Smartphones. Computer networking experience is a plus! Key Traits for Success as a Field Support Representative with IDEXX: Enthusiastic Attitude Persistence Ethical Self-Awareness Authenticity Emotional Intelligence Relationship Oriented Self-Motivated Shift info/travelling: Weekend hours and weekday overtime may be required. Overnight travel required. Requires up to 75% travel: 5 Days of Car Travel per week 6-8 Days of Overnight Travel per month Varies by Region Valid Driver's License required Requirement to currently reside in or be willing to self-relocate within the designated territory What you can expect from us: Hourly rates targeting: $27/hr+ Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k On the job training and career advancement opportunities (experience NOT required) Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more Physical Demands an Work Environment: Regularly required to stand and sit for extended periods; extend and reach with hands and arms; and use hands and fingers to handle, squeeze, twist and manipulate objects, controls and tools. Occasionally required to climb, balance, bend, stoop, kneel or crouch. May be required to lift, move and carry up to 60 pounds. Specific vision abilities required include close vision, color vision, depth perception, and the ability to adjust focus. Hearing acuity sufficient to effectively communicate with customers and Employees via telephone and in person. Ability to communicate verbally on phone and in person. Fluency in the English language. Weekend hours and weekday overtime may be required. Extensive overnight travel required. Ability to travel and work internationally. Ability to drive car for extended periods Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-FSR

Posted 1 week ago

Support Center (Service Desk) Manager-logo
Support Center (Service Desk) Manager
Contact Government ServicesUrbana, IL
Support Center (Service Desk) Manager Employment Type:Full Time, Mid-level /p> Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Qualifications: Experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award. Demonstrated experience re‐engineering or setting up service desks according to industry best practices. Demonstrated experience obtaining Government management buy‐in for improving the service desk by demonstrating greater Return on Investment. Demonstrated experience developing and maintaining formal processes and procedures for consistency and increased productivity. Demonstrated experience implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal relationships. Demonstrated experience recommending and implementing appropriate technology and other resources to maximize service desk effectiveness. Demonstrated experience building and retaining a qualified service desk team through innovative hiring and training and development techniques. Demonstrated experience implementing innovative staffing and scheduling models for KPI guaranteed coverage at the lowest possible costs. Demonstrated experience developing a customer care philosophy that ensures customer satisfaction. Demonstrated experience analyzing service desk performance through various statistical and reporting methods. Demonstrated experience enhancing the image of the service desk as a front-end support group that advances the IT vision and strategy. Demonstrated experience managing an incident management system in a performance based environment complying with ITIL V3/V4 standards. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $57,400 - $73,800 a year

Posted 30+ days ago

Administrative Support I, II, III - Vnpcc-logo
Administrative Support I, II, III - Vnpcc
Southcentral FoundationWasilla, AK
Administrative Support I Hiring range $13.67 to $17.76 Pay Range $13.67 to $19.81 Administrative Support II Hiring Range $15.82 to $20.56 Pay Range $15.82 to $22.94 Administrative Support III Hiring Range $17.44 to $22.67 Pay Range $17.44 to $25.29 Summary of Job Responsibilities: The Southcentral Foundation (SCF) Administrative Support is responsible for a variety of office support in the areas of personnel management, resource management, and administrative duties for the department. This position has three (3) levels designed to provide progressively more responsible and independent work experiences. Progression between job levels is based on the demonstrated ability to successfully handle more progressively responsible assignments. Qualifications: SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services: High School diploma or GED. Additional Qualifications for Administrative Support II: One (1) year of prior experience performing administrative support duties; or demonstrated proficiency as an Administrative Support I at SCF. Additional Qualifications for Administrative Support III: Two (2) years of prior experience performing administrative support duties; or demonstrated proficiency as an Administrative Support II at SCF. Native Preference: Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference. Employee Health Requirements: Compliance with our Employee Health procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus- Diphtheria- Pertussis), and COVID-19.

Posted 30+ days ago

Direct Support Professional - Pine Ridge (Sun: 9A-9P, Mon-Tues: 3P-9P) Non GL-logo
Direct Support Professional - Pine Ridge (Sun: 9A-9P, Mon-Tues: 3P-9P) Non GL
ChimesPikesville, MD
Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - is delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. Set Pay Rate: $20.25 per hour Core Responsibilities (Applicable to All DSP Roles) Provide direct support and supervision to individuals to ensure safety, engagement, and well-being. Assist individuals with personal care tasks, including hygiene, dressing, mobility, and meal preparation. Implement and follow individualized care plans, supporting each person's goals and skill development. Administer medications accurately and in compliance with agency policies and regulations. Ensure a safe, clean, and organized environment, adhering to health and safety protocols. Utilize approved behavior intervention techniques to assist individuals in emotional and behavioral regulation. Maintain accurate documentation of daily activities, progress, incidents, and other required reports. Foster community integration by facilitating participation in activities, events, and social interactions. Maintain open communication with supervisors, team members, and external service providers. Attend required training, staff meetings, and professional development sessions to stay informed and compliant with agency expectations. Work a flexible schedule, including evenings, weekends, and holidays, as needed. Treat all individuals with dignity, respect, and kindness. Role-Specific Responsibilities Day Program DSP Engage individuals in structured activities that promote learning, socialization, and skill development. Monitor and support individuals throughout the day, ensuring active participation in program activities. Transport individuals to and from program activities and community outings. Collaborate with the day program team to enhance service delivery and improve outcomes. Residential DSP Support individuals in maintaining independent living skills, such as housekeeping, budgeting, and cooking. Assist with grocery shopping, meal planning, and meal preparation based on dietary needs and preferences. Monitor and report any health concerns, ensuring medical appointments are scheduled and attended. Serve as a liaison between individuals, their families, and healthcare providers to ensure continuity of care. Floater DSP Adapt to different home and program environments, providing coverage as needed. Be flexible and responsive to staffing needs, traveling between various locations as assigned. Ensure consistency in care and documentation across different program sites. Remain awake and alert during overnight shifts, conducting scheduled safety checks. Requirements Education: High school diploma or equivalent required; additional coursework or certifications in human services preferred. Certifications: Must obtain and maintain active certifications in: Certified Medication Technician (CMT) CPR/First Aid Mandt (or other crisis intervention training) Experience: Prior experience working with individuals with disabilities is preferred but not required; a strong commitment to person-centered support is essential. Skills: Strong communication, problem-solving, and interpersonal skills. Ability to follow detailed care plans and work both independently and as part of a team. Physical Requirements: Must be able to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks. Other: A valid driver's license and an acceptable driving record as determined by agency policies. Additional Information DSPs are required to participate in ongoing training, professional development, and staff meetings to enhance their skills and knowledge. This role requires patience, empathy, and the ability to support individuals with kindness, dignity, and respect. Work schedules may vary and can include evenings, weekends, and holidays to meet program needs. What's in it for you? Total Rewards Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" And More! #CMD410

Posted 2 weeks ago

Direct Support Professional - Howell School Road (Sun, Mon, Wed: 7Am-7Pm)-logo
Direct Support Professional - Howell School Road (Sun, Mon, Wed: 7Am-7Pm)
ChimesBear, DE
Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. Set Pay Rate: $18.00 per hour Core Responsibilities (Applicable to All DSP Roles) Provide direct support and supervision to individuals to ensure safety, engagement, and well-being. Assist individuals with personal care tasks, including hygiene, dressing, mobility, and meal preparation. Implement and follow individualized care plans, supporting each person's goals and skill development. Administer medications accurately and in compliance with agency policies and regulations. Ensure a safe, clean, and organized environment, adhering to health and safety protocols. Utilize approved behavior intervention techniques to assist individuals in emotional and behavioral regulation. Maintain accurate documentation of daily activities, progress, incidents, and other required reports. Foster community integration by facilitating participation in activities, events, and social interactions. Maintain open communication with supervisors, team members, and external service providers. Attend required training, staff meetings, and professional development sessions to stay informed and compliant with agency expectations. Work a flexible schedule, including evenings, weekends, and holidays, as needed. Treat all individuals with dignity, respect, and kindness. Role-Specific Responsibilities Day Program DSP Engage individuals in structured activities that promote learning, socialization, and skill development. Monitor and support individuals throughout the day, ensuring active participation in program activities. Transport individuals to and from program activities and community outings. Collaborate with the day program team to enhance service delivery and improve outcomes. Residential DSP Support individuals in maintaining independent living skills, such as housekeeping, budgeting, and cooking. Assist with grocery shopping, meal planning, and meal preparation based on dietary needs and preferences. Monitor and report any health concerns, ensuring medical appointments are scheduled and attended. Serve as a liaison between individuals, their families, and healthcare providers to ensure continuity of care. Floater DSP Adapt to different home and program environments, providing coverage as needed. Be flexible and responsive to staffing needs, traveling between various locations as assigned. Ensure consistency in care and documentation across different program sites. Remain awake and alert during overnight shifts, conducting scheduled safety checks. Requirements Education: High school diploma or equivalent required; additional coursework or certifications in human services preferred. Certifications: Must obtain and maintain active certifications in: Certified Medication Technician (CMT) CPR/First Aid Mandt (or other crisis intervention training) Experience: Prior experience working with individuals with disabilities is preferred but not required; a strong commitment to person-centered support is essential. Skills: Strong communication, problem-solving, and interpersonal skills. Ability to follow detailed care plans and work both independently and as part of a team. Physical Requirements: Must be able to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks. Other: A valid driver's license and an acceptable driving record as determined by agency policies. Additional Information DSPs are required to participate in ongoing training, professional development, and staff meetings to enhance their skills and knowledge. This role requires patience, empathy, and the ability to support individuals with kindness, dignity, and respect. Work schedules may vary and can include evenings, weekends, and holidays to meet program needs. What's in it for you? Total Rewards Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" Discounts on Verizon mobile service And More! #CDV302

Posted 30+ days ago

Technical Support Specialist-logo
Technical Support Specialist
Colliers InternationalTampa, FL
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. This position is a hybrid role based out of our Tampa Office About you You're a technology specialist with solid experience providing IT support to identify, communicate, and resolve end user issues. Aside from your technical prowess, you bring a positive, customer-centric approach to your work, whether it's providing desk side/phone support to staff in remote office locations, assisting with local area network operations, or escalating IT tickets to specialized teams to resolve. You're always looking for ways to learn and expand your knowledge and expertise by participating in technology implementations, assisting with corporate software and hardware deployments, and working alongside the End User Computing and Infrastructure teams. In this role, you will… Provide comprehensive IT support, including troubleshooting hardware and software issues, managing Office 365 accounts, and supporting Office applications for end users. Collaborate with the End User Computing and Infrastructure teams to ensure smooth technology operations and deployments. Utilize your advanced technical skills to support both Windows and MacOS systems effectively. Demonstrate exceptional communication skills while interacting with clients and colleagues, delivering excellent customer service at all levels of the organization and with external partners. Take initiative and exercise good judgment when escalating IT tickets or situations for resolution, contributing to the overall efficiency of IT support operations. What you bring... 3-5 years of IT support experience. Experience supporting Windows and MacOS operating systems. Advanced software and hardware technical skills. Proficiency in troubleshooting and managing Office 365 accounts, along with supporting Office applications. Exceptional communication skills, both verbal and written. Flexibility in work schedule; must be able to work overtime when needed. A+ Certification and ITIL Foundations Certification. Knowledge of Change Management Processes. #LI-Hybrid #LI-ML1 Make your next move an expert one and join us as we lead the industry into the future. Direct applicants only please, no agencies. Colliers provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com

Posted 30+ days ago

Hub Operator - System Support Specialist (Wed-Sat 12Pm-10:30Pm ET)-logo
Hub Operator - System Support Specialist (Wed-Sat 12Pm-10:30Pm ET)
Churchill Downs Inc.Portland, OR
Job Summary: United Tote is a leading B2B technology and service provider for the pari-mutuel gaming industry, backed by the integrity and tradition of Churchill Downs, home of the world-famous Kentucky Derby. This is an entry level role integral to the Central Operations Team within United Tote. This role is responsible for system monitoring, troubleshooting system issues and providing a positive customer experience by solving issues reported through email and phone calls. This position has a starting rate of $18.75 per hour. Essential Functions: Responsible for creating a positive customer experience by professionally, accurately and efficiently handling incoming calls from United Tote customers and Field Operations to answer questions and/or assist in troubleshooting of communication equipment, consoles, terminals, tote boards/auxiliary odds boards, and other equipment. Acts as a back-up race track operator to ensure the integrity of the United Tote system. Monitor error logs, system alerts, and communication networks. Report errors per guidelines including escalation based on established protocols. Responsible for data entry into scheduling system and validating the accuracy of the entries. Efficiently and accurately completes all tasks on the daily checklist. Acts as a project team member for assigned projects. Performs User Acceptance Testing for new software versions. Efficiently and accurately completes system configuration requests as assigned. Monitor for race processing errors and perform preliminary troubleshooting. Escalate race processing errors to the appropriate parties, when necessary. Performs other duties as assigned. Qualifications: Required Must be at least 18 years of age with a High School diploma or GED. Ability to obtain racing licenses as required by state law and pass a background check. Proficient with Microsoft Office, especially Outlook, Excel and Word. Passionate problem solver with excellent trouble shooting skills and can-do attitude who can maintain a calm demeanor in stressful situations. Independent self-starter with proven self-motivation and the ability to work professionally and collaboratively with others. Excellent verbal and written communication skills and ability to manage multiple or competing priorities with a proven ability to pay close attention to the fine details. Ability to work a flexible schedule including evenings, weekends and holidays as needed. Must be punctual and have reliable transportation. Preferred Associate's or Bachelor's degree Some experience with configurations of consoles, routers, port servers, switches and printers. Some travel may be required. Physical Demands: The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities. Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus. This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities. The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to: demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment. The noise level in this work environment is usually moderate. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posted 30+ days ago

Bilingual Customer Support Specialist (Spanish)-logo
Bilingual Customer Support Specialist (Spanish)
Mahoney EnvironmentalWoodridge, IL
Calling all call center specialists! We have availability for YOU at our call center! Mahoney Environmental, a 70+ year-old successful, expanding service business, is a national leader in the collection and recycling of restaurant cooking waste materials. Our customers range from independent restaurants to national chains and food processing facilities. HYBRID 3 days in office, 2 days WFH Work schedule: Monday through Friday 10:30 am- 7:00 pm Starting rate: $20.00-$20.50 an hour What you'll do: Professionally handle 50-60 inbound calls for multiple lines of service. Assist and resolve customer requests and inquiries. Maintain and retain existing customers with an opportunity to grow the business. Assist with data entry, reports, and other assignments to support our sales team. Follow procedures for technical issues, multiple requests, as well as procedures for safety and environmental issues. Create work order requests and email proper groups based on priority issues. Occasionally make outbound calls on leads, create appointments for sales and follow-up on priority customer service concerns. Other duties as assigned. What you can expect: This position requires you to sit at a desk 7 to 10 hours a day, taking incoming calls and or managing off phone work. Significant daily interaction with customers, other internal team members and members of the sales team. Work is performed in an office environment with a moderate noise level and regular distractions. Regular use of computer, keyboard, and mouse. What you already have: Bilingual in Spanish is required. Strong multi-tasking, attention to detail and problem-solving skills. Excellent computer skills and phone etiquette are necessary. Min of 40 wpm. Strong knowledge of Microsoft Office (Outlook, Word, and Excel). Keep a positive attitude under stressful situations is a must. High energy level and enjoys a fast-paced environment. Punctual. Possess a strong work ethic, team player mentality and customer service driven. At least 3 year's customer service experience, preferably in a call center setting. Inside sales experience a plus. Ability to lift 25lbs. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Posted 30+ days ago

Talent Manager, Administrative & Customer Support - Houston Northwest-logo
Talent Manager, Administrative & Customer Support - Houston Northwest
Robert Half InternationalHouston, TX
JOB REQUISITION Talent Manager, Administrative & Customer Support - Houston Northwest LOCATION TX HOUSTON WEST JOB DESCRIPTION Job Summary Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in accounting and finance departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients' projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half's presence in the local business community. Qualifications: Bachelor's degree preferred. 1+ years administrative and customer support experience preferred. 2+ years' experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multi‐call, multi‐decision maker environment. Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long-term relationships. Working knowledge of current Windows Operating System, Microsoft Office Suite (especially Excel), and any Contact Management Application (Salesforce). Knowledge and familiarity with administrative and customer support department operations. Positive attitude and an engaging businesslike approach. Top Reasons to Work for Robert Half: EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER - For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match. PERFORMANCE = REWARD - We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com. UPWARD MOBILITY - With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond. TOOLS FOR SUCCESS - We provide world-class training, client relationship management tools and advanced technology to help you succeed. RESPECTED WORLDWIDE - Robert Half has appeared on FORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world. OUTSTANDING CORPORATE RESPONSIBILITY - We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB LOCATION TX HOUSTON WEST

Posted 2 weeks ago

Senior User Support Specialist-logo
Senior User Support Specialist
Contact Government ServicesLincoln, NE
Senior User Support Specialist Employment Type:Full Time, Senior-level /p> Department: Information Technology CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Setup, monitor, train, troubleshoot, diagnose, and resolve issues with web conferencing tools including but not limited to: (a) Zoom.gov (b) Skype for Business (c) WebEx (d) Team Meeting (e) Adobe Connect Qualifications. 4+ years demonstrated ability to set up and disable Zoom.gov accounts. Demonstrated ability to train over 100 users in all aspects of Zoom.gov use. Demonstrated ability to diagnose issues with Zoom (audio/video; links, etc). Demonstrated ability to resolve issues with Zoom. 4+ years of demonstrated experience in training over 100 users in all aspects of Skype for business. Troubleshooting all technical issues with users including but not limited: to audio/video issues and resolving issues. 4+ years of demonstrated experience in setting up and monitoring WebEx training (troubleshooting technical issues with users and resolving issues). 4+ years of demonstrated experience in all aspects of Adobe Connect (to set up, monitor meetings, train users, troubleshoot issues, and resolve issues. 4+ years of demonstrated experience in setting up Team Meetings; training over 100 users on Team Meetings; troubleshooting technical issues; and resolving issues. Qualifications: Must have an undergraduate degree. Certified trainer in web conferencing (Zoom.gov, Adobe Connect, Skype for business, WebEx). Must be able to describe differences between basic and licensed accounts, and the advantages and disadvantages of each platform. Must be a US Citizen upfront. Must be able to obtain a Public Trust security clearance. Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $56,696.64 - $72,895.68 a year

Posted 30+ days ago

Family Support Worker - Full Time First Shift-logo
Family Support Worker - Full Time First Shift
Valley HealthWinchester, VA
Department HEALTHY FAMILIES - 207125 Worker Sub Type Regular Work Shift First Shift (United States of America) Pay Grade 107 Job Description Familiar with mental health and medical services and other community resources provided in the service area. Familiar with the range of supportive services available to families. Demonstrates creativity and knowledge about community resources. Advocate for nurturing, non-violent discipline of children. Relates to families from a strength-based model in all situations. Approaches families from a family centered service model. Practices basic supportive skills. Demonstrates cultural sensitivity when interacting with, and speaking about enrolled families. Demonstrates knowledge of normal child growth/development and parent-child relationships. Demonstrates ability to initiate supportive relationships and maintain adequate boundaries through extended relationships. Demonstrates sensitivity as well as clear, supervisory leadership in the course of providing on-going supervision for assigned staff members. This role requires close supervision from the programs Executive Director or designated Supervisor. Leads team projects as assigned. Provides facilitation for parent group activities. Establishes a trusted relationship with enrolled families. With a weighted caseload of families, FSW maintains regular family contact at an annual average of 75% home visits due and 85% of in person contact completion. Minimal guidance from Supervisor is provided. Develops 80%Family Goal Plans (FGP) within 30 days of first home visit with minimal guidance from Program Manager. Reviews FGP at every visit with families and reviews regularly with Supervisor. Regularly uses FGP as a guide for service delivery. Completes 90% of developmental assessments and evaluation tools with families in a timely manner as defined by program by program objectives. Skillfully uses knowledge of parent-child interaction and child development concepts, materials such as curricula, toys, and tools. Skillfully uses knowledge of the dynamics of child abuse and neglect and guidance from the Supervisor and Executive Director to identify and report concerned related to child abuse and neglect immediately, within the same working day as required by law. Utilizes the principles of supporting nurturing relationships such as reflective listening, active observation and gathering and offering information in a non-judgmental manner and implements them. Meets with Supervisor on a weekly basis to review family status. Demonstrates competency in interventions, perceptions and needs with Supervisor. Documents and consistently follows through with plans made in conjunction with the Supervisor. Develops strategies to follow through with those plans with minimal guidance. Participates in regular staff meetings, training, case conferences, in-service training as required. Integrates training into professional action. Education High School Diploma or GED required. Continuing education in early childhood and/or family services preferred. Experience Experience working with or providing services to children and families. Certification & Licensure Infant Mental Health endorsement level I or II preferred. Qualifications Demonstrates initiative. Effective verbal and writing skills. Demonstrates effective organizational skills. Knowledge of and ability to work with data management systems for daily data entry and management of participant records. Ability to work independently. Ability to work as part of a diverse team. Acceptance of individual differences. Ability to establish trusting relationships. Experience and ability to show humility and competence when working with culturally diverse families/community members. Ability to assess and provide referral services when necessary. Demonstrates knowledge of normal child growth/development, parent-child relationships and parent-child attachment. Demonstrates motivation and the ability to learn and practice basic supportive skills. Willingness to engage in building reflective capacity (i.e., has the capacity for introspection, communicates awareness of self in relation to others, recognizes value of supervision, etc.). Infant mental health endorsement level I or II preferred. Fluency in Spanish is preferred. Criminal background check required. Central Registry check required. Valid Driver's license and reliable transportation required. Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: A Zero-Deductible Health Plan Dental and vision insurance Generous Paid Time Off Tuition Assistance Retirement Savings Match A Robust Employee Assistance Program to help with many aspects of emotional wellbeing Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

Posted 30+ days ago

Route Sales Support Driver-logo
Route Sales Support Driver
VestisFresno, CA
Watch this video! https://www.youtube.com/watch?v=kTzw6G4BS_Y&feature=youtu.be The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "RSSs" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Experience: Travel Requirements: Education: High school degree or equivalent License Requirements/ Certifications:

Posted 30+ days ago

Technical Support Engineer (Early Career)-logo
Technical Support Engineer (Early Career)
SAS InstituteHeidelberg, DE
Technical Support Engineer (Early Career) - Hybrid Technical Support Engineer (Early Career) Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job The Platform Technical Support team is looking for a Senior Associate Technical Support Engineer to provide technical support for enterprise-class SAS business software applications and/or solutions by applying specialized domain knowledge of software usage, features, functions, and interactions among applications and/or solution components. Routinely leverage that knowledge to resolve SAS customer issues and influence software direction. As a Technical Support Engineer (Early Career) , you will:· Provide technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments. Proactively communicate carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately document and specify information in the case management system during the entire case life cycle. Routinely set and manage internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). Routinely build knowledge of SAS and specialized technical and business domain knowledge. Apply expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system. Keep abreast of other vendors' products. Advise users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors' products. Contact vendors to report problems and obtain information. You're curious, passionate, authentic and accountable. These are our values and influence everything we do. Required qualifications 2 years of relevant experience in software deployment, software testing, an applicable business domain, software consulting, or supporting complex software applications. Bachelor's degree in Computer Science, Engineering or related quantitative field or industry domain. General knowledge of SAS products and their applications or specialized products related to the assigned area. Excellent verbal and written communication skills and excellent interpersonal skills. Effective communication and work across departments within Technical Support to solve a problem. Determination software circumventions when fixes are not feasible. An equivalent combination of related education, training and experience may be considered in place of the above qualifications. Diverse and Inclusive At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it's essential to who we are. To put it plainly: you are welcome here. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #LI-MS1 #LI-HYBRID #SAS

Posted 1 week ago

Large Vessel Integration And Service Support Specialist-logo
Large Vessel Integration And Service Support Specialist
Brunswick Corp.Cape Coral, FL
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview: As part of the talented Customer Experience team, you will be the on-site and remote technical service support liaison, resulting in positive customer relations, experience, and ultimate satisfaction of consumers, OEMs, and dealers of Mercury Marine products. This position specializes in large vessel systems installation, malfunction troubleshooting, maintenance and repair, electronic integration. This position reports to a Director of Service. At Brunswick, we have passion for our work and a distinct ability to deliver. Relocation Assistance: We offer relocation assistance for candidates moving from out of state to Central or South Florida. You'll have the flexibility to choose the location that works best for you, and we'll help cover the costs associated with your move. Essential Functions: Provide field onsite support of Mercury and Brunswick products, integrated controls, networked vessel systems, and emerging products. Provide internal staff, dealers, and boat builders support with new installations and repowering of large vessels to ensure proper installation and boat application. Investigate, diagnose, and resolve product installation, setup, configuration, malfunctions, errors & issues in all US regions and international service areas. Recommend and perform preventative & routine maintenance, repair ensuring trouble free operation. Produce clear written and verbal data and communication of emerging manufacturing and product issues to internal groups as required. Perform other duties and various tasks as assigned by the Director of Service Provide management and support for: . Required Skills: Acquire and maintain MU Outboard certification within the 1st year of employment while demonstrating a thorough knowledge of Mercury and Brunswick products. Thorough knowledge of large vessel systems, with strong electrical background. Full understanding of customer service philosophy and procedures of the company. Effectively plan, develop, execute strategies for issue resolution, installation, and integration in the field. Willingness to live and travel (75% - 90%) within assigned LVSS region. Occasional multi-week travel events outside of region may be required. Ability to work independently, make accurate decisions and analyze risk. Excellent interpersonal skills and effective communication skills. Excellent Computer and technology skills, capitalizing on effective communication and documentation through digital media and meticulous data gathering capabilities. The anticipated pay range for this position is 84,500 - 136,100 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus. At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here. Why Brunswick: Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we're proud of being recognized for making a splash with numerous awards! About Mercury: Mercury Marine is a world leading manufacturer of marine propulsion systems. A $2.6 billion division of Brunswick Corporation (NYSE: BC), Mercury designs, manufactures and distributes engines, services and parts for recreational, commercial and government marine applications, empowering boaters with products that are easy to use, extremely reliable and backed by the most dedicated customer support in the world with 10,000 service points globally. Mercury's industry-leading brand portfolio includes Mercury outboard engines; Mercury MerCruiser sterndrive and inboard packages; Mercury global parts and accessories including propellers, and SmartCraft electronics; Power Products Integrated Solutions; MotorGuide trolling motors; Attwood, Garelick and Whale marine parts; Land 'N' Sea, BLA, Payne's Marine, Kellogg Marine & Lankhorst Taselaar marine parts distribution; and Mercury and Quicksilver parts and oils. More information is available at mercurymarine.com. Next is Now! We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support. For more information about EEO laws, - click here Brunswick and Workday Privacy Policies Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942. All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers . If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com. #Brunswick Corporation - Mercury Marine

Posted 3 weeks ago

Legal Support Specialist-logo
Legal Support Specialist
Contact Government ServicesFort Myers, FL
Litigation Support Specialist Employment Type:Full-Time, Mid-level /p> Department: Legal CGS is looking for a Litigation Support Specialist to provide high-level secretarial and legal support to a group of attorneys. The candidate will be responsible for assisting attorneys from the onset of cases through post-trial. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Handles scheduling and travel arrangements. Schedules court appearances, depositions, arbitrations, mediations, client meetings and conference calls; arranges business itineraries and coordinates lawyers' travel arrangements; processes travel reimbursement, maintains calendar and due dates for lawyers as required Sorts, reads and annotates incoming mail and documents as required. Answers phones and directs callers to appropriate persons as circumstances warrant Types and composes general correspondence, memos, legal documents, faxes, reports, etc. from various sources (e.g., handwritten notes, tape dictation). Responsible for accuracy and clarity of final copy. Ensures that all correspondence or other documentation is dispatched in a timely manner (via mail, messenger, express delivery services, etc.) Prepares draft documents such as briefs, complaints, motions, subpoenas, summonses, using firm templates and information from attorneys. Prepares motion binders and special working binders Coordinates multi-document filings in Federal, Circuit and State courts, including E-filings Establishes and maintains filing and records, in both hard copy and electronic formats. Enters lawyers' time as needed and sends to accounting by month-end deadlines. Prepares client billing as required Assists with the discovery process, including preparing for deposition, propounding and responding to written discovery and preparing for expert discovery Oversees and conducts document reviews; prepares documentation regarding criteria changes; tracks and reports on review progress and results Performs analytical tasks, including preparing witness interview memoranda, reviewing and summarizing documents and deposition and court transcripts and creating and using substantive coding tools Performs and oversees both simple and complex cite checking and proof reading of briefs and other legal documents Assists with trial preparation, including creating trial notebooks, identifying and organizing exhibits, coordinating witness schedules, maintaining trial calendars and communicating effectively with opposing counsel and courtroom staff Assists with printing, scanning, organizing exhibit binders, preparing UPS labels and certified letters Assists with other department activities as needed, and performs additional duties and responsibilities as assigned Qualifications: Bachelor's Degree or equivalent experience preferred Minimum 10 years of experience as a legal secretary, working in a business law practice with exposure to litigation Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document -management and other office technologies, expertise in e-filing Exceptional computer skills with the ability to learn new software applications quickly Ideally, you will also have: Established understanding of litigation laws as they relate to individuals, partnerships and corporations. Proficiency with rules for court document filings Comprehension of a variety of legal court documents, including complaints, answers, rulings, judgments, affidavits, motions, appeals, table of contents/authorities, subpoenas, court dockets, reports, memos and correspondence Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs Strong attention to detail, organizational skills and ability to manage time effectively Excellent interpersonal skills, communication skills and the ability to collaborate well in a team Position also requires the ability to work under pressure to meet strict deadlines Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $75,000 - $100,000 a year

Posted 30+ days ago

Sr. Support Center (Service Desk) Manager-logo
Sr. Support Center (Service Desk) Manager
Contact Government ServicesNashville, TN
Sr. Support Center (Service Desk) Manager Employment Type:Full Time, Mid-level /p> Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Qualifications: Experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award. Demonstrated experience re‐engineering or setting up service desks according to industry best practices. Demonstrated experience obtaining Government management buy‐in for improving the service desk by demonstrating greater Return on Investment. Demonstrated experience developing and maintaining formal processes and procedures for consistency and increased productivity. Demonstrated experience implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal relationships. Demonstrated experience recommending and implementing appropriate technology and other resources to maximize service desk effectiveness. Demonstrated experience building and retaining a qualified service desk team through innovative hiring and training and development techniques. Demonstrated experience implementing innovative staffing and scheduling models for KPI guaranteed coverage at the lowest possible costs. Demonstrated experience developing a customer care philosophy that ensures customer satisfaction. Demonstrated experience analyzing service desk performance through various statistical and reporting methods. Demonstrated experience enhancing the image of the service desk as a front-end support group that advances the IT vision and strategy. Demonstrated experience managing an incident management system in a performance based environment complying with ITIL V3/V4 standards. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $73,800 - $106,600 a year

Posted 30+ days ago

Workforce & Vendor Manager, Product Support-logo
Workforce & Vendor Manager, Product Support
FIGMASan Francisco Bay Area, CA
As a member of our Product Support Operations and Strategy team, the Workforce Capacity and Vendor Manager will play a critical role in scaling our global support operations as we establish and expand our vendor ecosystem. You will own workforce forecasting, capacity planning and staffing strategies across both our internal Full-Time Employee (FTE) teams and Business Process Outsourcing (BPO) partner. In addition, you'll serve as the operational lead for the BPO relationship, driving accountability, performance and alignment to performance expectations. This is a highly cross-functional role, working closely with Product Support leadership, Finance, Analytics and our BPO partner to ensure we're resourced effectively and delivering a consistent, high quality customer experience. You'll bring a mix of analytical rigor, vendor management savvy and operational intuition to help us scale support strategically. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Partner with Product Support leadership to forecast short- and long-term capacity needs for both BPO and FTE teams, considering support volume, service level objectives, and strategic initiatives. Develop and maintain workforce capacity models to predict staffing requirements, analyze volume trends and agent productivity, and use data to optimize resource allocation. Act as the main point of contact for the BPO provider, fostering a collaborative relationship, developing and managing the operational framework to meet service levels and performance targets. Conduct regular business reviews with the BPO, analyzing performance data, identifying improvement areas, and presenting clear, actionable insights (including occasional vendor site visits). Collaborate with internal teams to assess the impact of new product features on support volume and identify opportunities to optimize support operations through effective vendor management and capacity planning. We'd love to hear from you if you have: 3+ years in workforce management, vendor management, or a related operations role, preferably within a customer support environment. Direct experience in workforce management and capacity planning, with hands on ability to build and maintain staffing models using SQL and Python. Proven experience in operationally managing external vendors, including defining performance metrics and conducting business reviews. Strong analytical and problem solving skills with the ability to analyze data to identify trends, draw insights, and make data-driven recommendations for capacity planning and vendor performance management. Proficiency in data analysis tools tools like Looker or Hex Excellent communication and presentation skills, with the ability to present findings clearly and concisely to both technical and non-technical audiences. While not required, it's an added plus if you also have: Experience working with Business Process Outsourcing (BPO) providers in a customer support context. Experience with WFM software (We use Assembled). Experience in a high-growth tech environment. Familiarity with AI applications in support and their impact on capacity planning. At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Posted 3 weeks ago

Direct Support Professional - Manubay (Tues, Weds, Thurs: 7Am-7Pm)-logo
Direct Support Professional - Manubay (Tues, Weds, Thurs: 7Am-7Pm)
ChimesNewark, DE
Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. Set Pay Rate: $18.00 per hour Core Responsibilities (Applicable to All DSP Roles) Provide direct support and supervision to individuals to ensure safety, engagement, and well-being. Assist individuals with personal care tasks, including hygiene, dressing, mobility, and meal preparation. Implement and follow individualized care plans, supporting each person's goals and skill development. Administer medications accurately and in compliance with agency policies and regulations. Ensure a safe, clean, and organized environment, adhering to health and safety protocols. Utilize approved behavior intervention techniques to assist individuals in emotional and behavioral regulation. Maintain accurate documentation of daily activities, progress, incidents, and other required reports. Foster community integration by facilitating participation in activities, events, and social interactions. Maintain open communication with supervisors, team members, and external service providers. Attend required training, staff meetings, and professional development sessions to stay informed and compliant with agency expectations. Work a flexible schedule, including evenings, weekends, and holidays, as needed. Treat all individuals with dignity, respect, and kindness. Role-Specific Responsibilities Day Program DSP Engage individuals in structured activities that promote learning, socialization, and skill development. Monitor and support individuals throughout the day, ensuring active participation in program activities. Transport individuals to and from program activities and community outings. Collaborate with the day program team to enhance service delivery and improve outcomes. Residential DSP Support individuals in maintaining independent living skills, such as housekeeping, budgeting, and cooking. Assist with grocery shopping, meal planning, and meal preparation based on dietary needs and preferences. Monitor and report any health concerns, ensuring medical appointments are scheduled and attended. Serve as a liaison between individuals, their families, and healthcare providers to ensure continuity of care. Floater DSP Adapt to different home and program environments, providing coverage as needed. Be flexible and responsive to staffing needs, traveling between various locations as assigned. Ensure consistency in care and documentation across different program sites. Remain awake and alert during overnight shifts, conducting scheduled safety checks. Requirements Education: High school diploma or equivalent required; additional coursework or certifications in human services preferred. Certifications: Must obtain and maintain active certifications in: Certified Medication Technician (CMT) CPR/First Aid Mandt (or other crisis intervention training) Experience: Prior experience working with individuals with disabilities is preferred but not required; a strong commitment to person-centered support is essential. Skills: Strong communication, problem-solving, and interpersonal skills. Ability to follow detailed care plans and work both independently and as part of a team. Physical Requirements: Must be able to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks. Other: A valid driver's license and an acceptable driving record as determined by agency policies. Additional Information DSPs are required to participate in ongoing training, professional development, and staff meetings to enhance their skills and knowledge. This role requires patience, empathy, and the ability to support individuals with kindness, dignity, and respect. Work schedules may vary and can include evenings, weekends, and holidays to meet program needs. What's in it for you? Total Rewards Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" Discounts on Verizon mobile service And More! #CDV302

Posted 30+ days ago

Mastery Schools logo
Multiple Disabilities Support Teacher - 9Th-12Th Grade - 2025/2026 School Year
Mastery SchoolsPhiladelphia, PA
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Job Description

About Mastery:

Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students.

At Mastery, we're on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for our organization; it's the reason we exist, and every member of our team is dedicated to securing student success. We are also committed to pursuing equity, actively disrupting systemic racism, and addressing the disparities that limit our students' choices.

Our culture is built on respect, service, and the belief that the success of our students, their families, and the communities we serve will help us achieve our mission. We foster a positive, open, and inclusive environment where honesty, humor, and continuous improvement are celebrated.

Join us in creating a model urban school district that serves all students with excellence. Together, we can make a lasting impact.

This role is eligible for a $5,000 bonus as well as up to $5,000 for relocation expenses!

New-to-Mastery Teachers can expect a starting annual salary of between $60,000-$111,000 based on years' experience and level of education.

The Opportunity:

At Mastery, all means all. Nearly one quarter of our students have individualized education plans (IEPs) to help ensure they get the educational opportunities they need. As a Secondary Special Education Teacher you will work with a team of teachers, case managers, school leaders, and central office support staff to help push the boundaries of what's possible for your students academically, emotionally, and physically while also developing your craft. Along with managing student IEPs you will deliver research-based interventions and monitor progress across a series of systems we've designed and tailored to deliver the best outcomes for students and accelerate your own professional growth. At Mastery, we have a robust response to intervention program and we are excited for you to bring your enthusiasm, skills, and experiences to the team.

In our 9th-12th Grade interventions, we use Read to Achieve, Reading Plus, Read 180, Fundations, Guided Reading, Wilson Reading System, Just Words, and Sonday System to support our readers who are struggling and both Transmath and Do the Math to support our mathematicians.

Across the Mastery network our Specialized Services Programming spans from an itinerant to supplemental level of support. Our preference is for our students with IEPs to spend the minimum amount of time in self-contained classrooms and our school-based and central office-based Specialized Services Team members help our Special Education Teachers and Classroom Assistants build a comprehensive level of support. We strive to maximize our teacher-to-student ratio in our Special Education programs and have multiple classrooms across our network specifically tailored for students who are English Language Learners, students with Autism Support needs, students with Emotional Support needs, students with Multiple Disability needs, and students with Life Skills needs. At Mastery we value Continuous Improvement and want to ensure you learn and grow in your craft so we have professional development or peer collaboration time built into our calendar every Wednesday.

Duties and Responsibilities:

  • Drive student achievement and set high expectations for all students
  • Commit to professional growth, self-reflection, a receptiveness to feedback, and a desire to continuously improve
  • Implement rigorous and appropriate lesson plans, assignments, and assessments in cooperation with Mastery school-based leadership and curricular resources developed by Mastery's central office Academic Team
  • Work closely with school leaders to analyze student assessment data to measure progress and use data to inform instruction
  • Collaborate in grade level teams to discuss student work, share best practices, plan events for joy and humor, and ensure student mastery of standards
  • Engage families in their children's education by building relationships and maintaining regular communication
  • Demonstrate genuine interest, belief, and care for students' personal and academic success
  • Respond positively and effectively to challenges with a solutions-oriented resiliency

Education, Experience, and Skills:

  • Bachelor's degree required with a record of personal, professional, and/or academic achievement
  • Teacher certification - completed or in process
  • Demonstrated expertise in subject area
  • Outstanding instructional skills driven by data and delivered through rigorous and engaging strategies

Physical Requirements:

  • Ability to physically perform the essential duties of the role, and to work in the environmental conditions required, such as: traveling to network campuses; maneuvering in office spaces (including standing, walking, sitting for long periods of time, speaking loudly and clearly, seeing and hearing things both near and far away); stooping, kneeling, reaching file cabinets/shelves; fine finger and hand manipulation in use of computer, chalkboard, dry erase, &/or projectors; filing, faxing, scanning, coping, typing, mailing, and making phone calls; sitting for up to two (2) hours looking at a computer monitor, using a keyboard/mouse, and typing.

Mastery's Benefits Package:

We offer a full benefits program and opportunities for professional growth. Some of our most popular benefits include our 403(b) retirement plan for PA employees (with a 5% match from Mastery), enrollment in the State of New Jersey Pension Plan for NJ employees, a robust Employee Assistance Program, mental health and counseling programs, an annual Professional Development Fund, and discounts and perks at a myriad of retailers, travel organizations, insurance providers, and so much more, as well as a Benefits VIP Helpdesk to help you navigate various benefits-related topics. Please go here to see all of our Benefits offerings!

Annual Calendar:

As you plan to make Mastery your new work home, please feel free to review our Calendar for the 25/26 School Year. We like to think our calendar is a benefit of working here too!

Why You Should Apply:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. Mastery may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.