landing_page-logo
  1. Home
  2. »All Job Categories
  3. »Healthcare Support Jobs

Auto-apply to these healthcare support jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

U logo
UTRS, Inc.Dover, NJ
Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Senior Desktop Support Lead & Helpdesk Manager to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission to consistently deliver creative, high-quality, technology-based services to our customers on time and within budget. This position will be overseeing and guiding our desktop support team. The ideal candidate will bring deep technical expertise, strong leadership capabilities, and a proactive approach to service delivery. This role requires hands-on experience with SCCM, Active Directory, software packaging and deployment, and STIG compliance-particularly for SQL Servers. The candidate should also have a proven track record of managing helpdesk operations and mentoring technical staff. This position is located at Picatinny Arsenal, NJ. What will you be doing? This position will be a key member of the Desktop Support team. Duties include: Leading and managing the daily operations of the Helpdesk team, ensuring timely and effective resolution of user issues. Serving as the escalation point for complex technical issues and provide hands-on support when needed. Overseeing SCCM operations including software packaging, deployment, patching, and advertisement. Ensuring compliance with DoD STIGs, with a focus on SQL Server hardening and documentation. Managing and maintaining Active Directory objects, group policies, and user account lifecycle. Developing and maintaining standard operating procedures (SOPs), knowledge base articles, and training materials. Monitoring helpdesk metrics and KPIs to drive continuous improvement. Coordinating with other IT teams to support infrastructure upgrades, migrations, and security initiatives. Mentoring junior technicians and foster a culture of accountability and technical excellence. What skills will the ideal candidate have to be successful? This position will require the following skillsets and experience: Required Qualifications: 10+ years of experience in IT support, with at least 3+ years in a leadership or supervisory role. Active Secret Security Clearance CompTIA Security+ (must be current and valid) Strong hands-on experience with: Microsoft SCCM (packaging, deployment, reporting) Active Directory (user/group management, GPOs) STIG implementation, especially for SQL Server Experience with software deployment tools and scripting (e.g., PowerShell). Familiarity with ITIL or similar service management frameworks. Excellent communication, organizational, and problem-solving skills. Preferred Qualifications and Experience: Certifications such as: Network+, or A+ HDI Support Center Team Lead or ITIL Foundation Microsoft Certified: Modern Desktop Administrator Associate Experience with Army ticketing systems (e.g., AESMP, AESD). Familiarity with virtualization platforms (e.g., VMware, Hyper-V). Experience supporting DoD or federal environments. Read about our benefits here: Our Benefits - UTRS | Thinking Forward UTRS is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. UTRS is a drug-free workplace with pre-employment drug testing and background verifications. For more information or to apply now, go to the website below: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/ofccp/regs/compliance/sec503/Self_ID_Forms/VoluntarySelf-ID_CC-305_ENG_JRF_QA_508c.pdf https://www.dol.gov/agencies/ofccp/vevraa/self-id-form

Posted 2 weeks ago

Illinois Tool Works logo
Illinois Tool WorksBaltimore, MD
Job Description: The Technical Support Supervisor position is responsible for supporting the field service technician teams by troubleshooting technical issues, providing expert guidance, and ensuring timely resolution of product-related problems. In addition to these core responsibilities, this position oversees and provides leadership to the Technical Product Specialist team, ensuring consistent support standards, effective knowledge sharing, and professional development. This role also contributes to warranty claim analysis, product quality improvements, and customer satisfaction efforts in collaboration with other internal teams. ESSENTIAL DUTIES AND RESPONSIBILITIES These are the most significant job duties performed. The size, scope, and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically listed below may also be assigned. Lead and manage the Technical Product Specialist team, including assigning tasks, providing coaching, and conducting performance evaluations. Provide remote guidance to field service teams in diagnosing and troubleshooting technical issues encountered in the field, ensuring they have the tools and knowledge to resolve issues effectively. Serve as technical expert on product functionality, installation, and maintenance. Foster a collaborative team environment focused on technical excellence, knowledge sharing, and continuous improvement. Monitor team performance to ensure high-quality support, timely issue resolution, and alignment with service standards. Analyze warranty claims to determine the root cause of failure and identify any recurring issues. Identify patterns in recurring issues and collaborate with product development, sustaining engineering, and quality teams to investigate product defects and recommend design or process improvements. Ensure accurate documentation of warranty claims and compliance with internal processes. Act as a liaison between the field service teams, customers, and internal departments to facilitate smooth resolution of issues. Educate field service teams on new product features, troubleshooting techniques, and best practices. SUPERVISORY RESPONSIBILITIES Directly supervises the Technical Product Specialist team. Responsibilities include training, assigning and directing work, coaching and mentoring team members, performance management, and fostering professional development. Ensures alignment of team objectives with company goals and service excellence standards. QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience Bachelor's degree in Engineering, Technical Support, or a related field, or equivalent experience. Familiarity with technical documentation, including user manuals, service bulletins, and troubleshooting guides. Experience in manufacturing, engineering, or customer service is a plus. Prior leadership or supervisory experience. Knowledge of contact center operations and best practices is a plus. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee is: Regularly required to sit at a desk and work on a computer. Must be able to access and navigate the production facility. Must be able to lift 15 pounds at a time. In office position. Hours of Work Varies as necessary. Compensation Information: : $87,120 - $120,000 ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Posted 30+ days ago

TransPerfect logo
TransPerfectYork, PA
TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Level 2 Customer Support Specialist Who We Are: TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com. Vasont Systems, a division of TransPerfect, provides component content management software (CCMS) and XML data services, enabling organizations to manage and reuse content effectively, especially for multilingual and complex publications. Summary: A GlobalLink CCMS Support Technician provides technical support to customers who need assistance with GlobalLink Vasont Inspire and GlobalLink Astoria. In this role, you provide second-level technical support through the GlobalLink CCMS trouble-ticketing system, through email, and occasionally by phone. When a customer-reported problem cannot be resolved by TransPerfect's first-level support team, you become the principal investigator. Working together with the customer, you isolate the problem and provide guidance on its resolution. What You Will Be Doing: Provide second-level technical support for GlobalLink Vasont Inspire and GlobalLink Astoria through the GlobalLink CCMS trouble-ticketing system, email, and phone. Investigate and troubleshoot customer-reported issues that cannot be resolved by the first-level support team, working closely with customers to isolate problems and provide resolution guidance. Escalate complex technical issues to appropriate teams, including Operations, Solution Engineering, and Software Engineering, as needed. Deliver application training to customers through private webinars, ensuring accuracy and completeness of materials. Record training sessions and manage access for user downloads. Update training materials to reflect new software capabilities and releases. Collaborate with internal teams, including the Director of Content and Application Support, GlobalLink Operations, Director of Content Services, and development heads for GlobalLink Vasont Inspire and GlobalLink Astoria. Maintain clear, professional communication with customers, demonstrating strong written and verbal skills. Track and respond to support issues in a timely manner while exercising good judgment in assessing customer needs. Required Experience Ability to multitask in a fast-paced environment Work well with people from a variety of backgrounds and cultures Work independently and as part of a team Organized and ability to prioritize work items Strong problem-solving skills Committed to a high level of service Professional and superior written and spoken communication skills in English Proficient in Microsoft Word, Excel, Power Point, and Outlook Web conferencing tools Desired Skills and Experience Candidates with an interest in XML and customer support will find this position challenging and rewarding Where Your Career Is Going: At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company. End your job search and find your career at TransPerfect #careersNOTjobs. Why TransPerfect: For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients. We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law For more information on the TransPerfect Family of Companies, please visit ou our website at www.transperfect.com. Compensation Starting at: 55k Benefits: Company benefits - if applicable

Posted 30+ days ago

AAA Northern California, Nevada and Utah Insurance Exchange logo
AAA Northern California, Nevada and Utah Insurance ExchangeWalnut Creek, CA
Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period Benefits- Medical, Dental, Vision, wellness program and more! Paid Holidays Paid Time Off- Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. Collaborative Environment- AAA will value your contribution to providing exceptional service to our members Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program . At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. NOTE: This role is hybrid and requires 3 days a week onsite in our Walnut Creek, CA office. JOB SUMMARY: The Travel Sales Support Specialist provides support to AAA MWG travel advisors by maintaining accurate travel invoices in travel technology systems, assisting with sales invoicing, managing airline reservations, and handling queue management. The role involves addressing business matters proactively and requires organizational and time management skills, as well as the ability to work independently. ESSENTIAL FUNCTIONS: Support travel sales advisors with queue management and airline schedule changes. Support travel sales advisors with documents and by invoicing cruise, tour and other invoice items as needed/required in the GDS system in a timely and accurate manner. Support travel sales advisors with administrative tasks as assigned by Manager, Travel Sales Support KNOWLEDGE AND SKILLS: Strong attention to detail, organizational, and time management skills. Able to work independently and exhibits strong judgement Ability to work independently and make strong judgments. Excellent verbal and written communication and customer service skills. Proficiency in Google Suite programs and Microsoft Excel. EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES Minimum Requirements: High School diploma 2-4 years of travel agency and GDS system experience and airline ticketing/exchange experience. Preferred Experience: Bachelor's Degree CTA, CTC Certificates #LI-VB1 #VIC_RX We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis- Compensation Range: Min: $54,192.00- Mid: $67,738.00- Max: $81,287.00

Posted 3 weeks ago

The Buckle logo
The BuckleSevierville, TN
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

GEA Group logo
GEA GroupJanesville, WI
Responsibilities / Tasks GEA is seeking a dedicated and motivated Customer Support Specialist to join our team and manage incoming customer requests for our state-of-the-art equipment. As a customer support professional with a passion for excellence, you will thrive in our fast-paced environment, where your organizational skills and attention to detail will shine. At GEA, you'll be part of a team that values your contributions and provides the tools you need to succeed. You'll have the opportunity to work in a dynamic environment where your skills will directly impact the satisfaction of our industrial customers. Plus, with working hours from 8:30 AM to 5:00 PM, you'll enjoy a work-life balance that fits your lifestyle. If you're ready to take the next step in your career and make a difference, apply today! We're looking forward to welcoming someone who is passionate, organized, and ready to contribute to our success. Responsibilities: Be the first point of contact for customers, responding to inquiries with speed and professionalism via email, phone, and customer portals. Efficiently create and communicate offers, process orders, and manage returns/warranties using our CRM/ERP system (SAP). Work closely with our parts warehouse and GEA factories to ensure timely deliveries, including expediting urgent orders. Keep our customers informed about any changes to their orders, ensuring they're always in the loop. Collaborate seamlessly with other departments-purchasing, logistics, accounting, and sales-to ensure a smooth customer experience. Balance multiple tasks, prioritizing effectively within the team to meet customer needs. Your Profile / Qualifications 3-5 years of experience in a customer support role, preferably in a business-to-business setting with a focus on order processing and inside sales. A keen eye for detail and the ability to correctly interpret customer requests. Experience working with OEM factories and industrial suppliers is a plus. Proficiency in SAP, CRM, MS Office, and a willingness to learn new software. The ability to stay on task in an open office environment, managing multiple priorities with ease. A self-motivated, organized individual who can work independently and as part of a team. GEA offers competitive pay and great benefits. 11 Paid Holidays PTO - Paid Time Off Medical Plans Dental Insurance Vision Insurance Health Savings and Spending Accounts Tuition Reimbursement 401k with excellent employer match Wellness Incentive Program Employee Assistance Program GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified. Did we spark your interest? Then please click apply above to access our guided application process.

Posted 30+ days ago

P logo
Primrose SchoolMarysville, OH
Benefits: Accident Insurance Short Term Disability Insurance Hospital Insurance 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Calling All Passionate Individuals: Become an Early Childhood Support Teacher! Are you eager to make a difference in the lives of young children? Do you have a natural passion for nurturing and a love for learning? Primrose School of Marysville wants YOU to join our team as an Early Childhood Support Teacher- no nights, no weekends, no prior experience required! Position: Daycare Support Teacher As a Support Teacher, you'll embark on an exciting journey of discovery alongside our little learners. You'll build trusted relationships with families as you provide nurturing care and help children develop their foundation. Our exclusive digital learning platform provides everything you need to create joyful learning experiences for the students in your care. Welcome to... The Beginning of Something Big! At Primrose School of Marysville, you'll find: Exclusive and time-tested Balanced Learning curriculum, delivered in a digital platform for easier delivery and mastery Competitive pay and benefits A joyful and welcoming childcare environment An on-site school leadership team invested in your growth Engaged, caring franchise owners High-quality facilities focused on health and safety Responsibilities Support a nurturing and stimulating classroom environment for children Assist with age-appropriate lesson plans that are created for you Manage classroom behavior and ensure a safe learning space Communicate effectively with children, parents, and staff to foster a supportive community Participate in ongoing professional development to enhance teaching skills and knowledge Support children's individual learning needs and encourage their social and emotional growth Benefits: Excellent Advancement Opportunities On demand payday Discounted Childcare Balanced Work-Life Company Culture Dental Insurance Health Insurance Vision Insurance Accident Insurance Hospital Insurance Short Term Disability Insurance Smoke-free Work Environment Free On-duty Meals 401(k) with Company Match Competitive Pay Direct Deposit Profit Sharing Recruiting Referral Bonus Program Monday - Friday Work Week Paid Holidays Paid Time Off (PTO) Formal Ongoing Training Program Formal On-the-Job Training Program Uniforms Provided At Primrose School of Marysville we believe that who children are is just as important as who they become. If you're looking for more than a daycare and you're passionate about providing the highest quality education and care, consider a career with us! Ready to Make a Difference? If you're excited to embark on an exciting adventure of bringing wonder to little learners, we want to hear from you! MLBC

Posted 30+ days ago

Imagine the Possibilities logo
Imagine the PossibilitiesBurlington, IA
Description This is an In Office position and will require flexibility with hours This role operates administratively assisting our Home and Community-Based Services (HCBS) department, defined as "medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs" (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities. In this role, you support the mission of Imagine the Possibilities - empowering people to reach individual achievement across the spectrum of life. If you're passionate about supporting the team from behind the scenes, this role is for you! As a valuable part of the overall team, you will assist with routine clerical and administrative duties. Your attention to detail and follow-through will make the difference for those on your team. What Winning Looks Like: While it's not a competition, we do recognize that each person wants to 'win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to: Collaborate with the HCBS Programmer, which may include: o Assisting with documentation of service plans. o Ensuring accurate records are kept for individuals served. o Answering and re-routine telephone calls to disseminate messages in a timely manner. o Prepare and maintain accurate records and correspondence. o Distribute incoming mail and other resources for the HCBS teams. Oversee resources, which may include: o Creating and distributing various forms and reports to the team. o Collecting and disbursing funds from petty cash, which includes maintaining accurate records of all collections and disbursements. Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible. Know We're For You: We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to: Competitive Wages: The base pay is $15/hour. With education and experience, you could start out making more than that. Flexible Scheduling: We're a 24/7 service provider, so we have all sorts of opportunities that will fit your schedule. Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you. 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life. Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered. Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own. Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one. Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career. Employee Assistance Program: We're there for you through all life's ups and downs. Requirements Functional Experiences, Skills, & Requirements: The ideal candidate will possess the following qualifications and professional experiences: Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too. An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives. Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve. Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader. Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel. Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this. Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent. Work Authorization: Candidates must be able to work in the U.S. without sponsorship Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two person lift, mechanical lift, or assistive equipment. May require prolonged sitting and working at a computer for up to eight hours. May require frequent bending, stooping, and stretching. May require prolonged standing for up to eight hours. Must wear hearing and eye protection in required areas. Must have ability to see objects/persons at a distance. Must have ability to see close work such as typed or handwritten material. Must have ability to hear conversations in a quiet and a noisy environment. Must have ability to determine where a sound is coming from. Must have ability to hear differences among bells, buzzers, beeps, horns, etc. Must have ability to communicate through speech. Must have ability to drive and transport for service provision as needed. Must remain awake during working hours, if applicable. Please note this job description is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc. Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.

Posted 5 days ago

Carter's, Inc. logo
Carter's, Inc.Atlanta, GA
Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip * Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. HOW YOU'LL MAKE AN IMPACT: We are looking for an applicant dedicated to driving data accuracy through high standards, attention to detail and analytical thinking. This role typically reports to the Manager/Sr Manager, Sales and is based in our Buckhead office location on site 4 days/week. 30%: Customer Order Management Partner with account executive and OML team to manage and enhance efficiencies with account orders and item setups Point of contact for accounts regarding shipping, price errors and confirmation Coordinates with OML and account to ensure execution, follow up etc. Review and audit seasonal buys by account for accuracy and flow compliance. Present actionable findings to account executive 20%: Ecomm Data Management Manage ecommerce specific data requirements with both internal and customer teams Consolidate and format ecommerce data, including style level attributes for the customer to accurately feature our brand Facilitate and manage the ecommerce image process from internal sources to account specific formats and/or destinations 20% Reporting Run, format, and analyze predefined system reports in support of account executives and senior management Work closely with account executives to discover and implement reporting tool enhancements 20% Sell-in Prep and Support Support prep of sell in decks, organize by buyers and send updates to each account Communicate any style changes (creative, drop, cost/retail change) to each account 10%: Special Projects Prepare both regular and ad hoc analysis and reports for management as requested WE'D LOVE TO HEAR FROM YOU IF: Must have: Excellent Microsoft Office skills and advanced Excel and PowerPoint skills Proven written and oral communication skills Strong organizational and time-management skills Established experience in collaborating with internal and external partners Proven analytical skills 1-3 years in sales support work environment Preferred skills and experience: BS or BA degree preferred Administrative support experience a plus Apparel business experience preferred OUR TEAM MEMBERS: Lead Courageously: Have a strong sense of personal values that align with our Company values Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients Drive Growth: Set aggressive goals and implement plans precisely Cultivates Innovation: Respectfully challenge the "we've always done it this way" mentality and explore new ways to achieve desired outcomes MAKE A CAREER AT CARTER'S: Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter's University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess. NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Posted 1 week ago

Belk logo
BelkFlower Mound, TX
Job Summary At Belk we have a vision to reimagine the department store. As a Support Associate, you will provide outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk's merchandise and has an awareness of industry technology. Ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Job Functions Proactively greeting and engaging customers warmly and with a smile Supporting the store to meet or exceed its customer service goals Handling each customer transaction in a professional and friendly manner Thanking each customer by name following a purchase Offering assistance to the customer proactively and without prompt Using suggestive selling techniques with all customers Meeting or exceeding solicitation goal for Belk credit Rewards program Meeting or exceeding Clienteling goals, where applicable Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com Using Mobile Devices to complete a sale (where applicable) Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience Using the Belk App and informing customers about the Belk App to enhance their shopping experience Using the Belk website to look up merchandise and complete in-store orders for customers Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks Maintaining Belk professional dress standards and appearance Maintaining floor and stock areas consistent with store standards Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department Following the ROCC the Dock process Ensuring timely set-up including signage for promotional events Following procedures for all systems including counts, markdowns, re-tickets and inventory control Complying with store policies including, but not limited to those concerning attendance and tardiness Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager Education / Experience Requirements: Minimum Education & Experience: No education requirement Experience in retail preferred Knowledge / Skills Requirements: Knowledge & Skills Excellent communication skills Ability to use and learn industry technology preferred Physical Requirements: Physical Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment. Hand manipulation to remove sensor tags Ability to push / pull 100-500 pounds when moving stock carts Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes. Accessibility Guidelines: Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process. We are an Equal Opportunity Employer: Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

Posted 2 weeks ago

L logo
LCI-Lawinger ConsultingColumbia, MO
This is an On-Site role, Monday - Friday, Business Hours Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. Responsibilities: Provide operational support and maximum uptime for plant client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) and Laserjet and Label (Zebra, Datamax, Other) printers, tethered network Switches, Routers, Firewalls, Gather/Capture client and problem information Make use of technical skills, knowledge database and other ITRC resources to resolve problems and escalate problems appropriately Assist in the creation/maintenance of documentation. Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision. Microsoft and CompTIA certifications are preferred. $20-$24/HR

Posted 3 weeks ago

Chimes logo
ChimesSilver Spring, MD
Compensation: $20.25 Hourly Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. PRIMARY JOB FUNCTION(S): Primary responsibility is to work in the residence of a person served as a personal support and to be engaged with him/her, always actively involved and to make sure all programs and activities are carried out for the benefit of the person served, both in the home and in the community. Provides supervision and training to adults with intellectual disabilities in order to promote each person's growth toward his/her highest potential always following his/her individual plan and goals. To make sure the house is personalized and individualized to each persons served preference and personality. Shall teach and instruct people served to do as much as possible for themselves, per program plans, and to not conduct personal business on work time (no personal cell phones, reading, TV watching, writing, etc.) If requested, communicates with the day program staff concerning the individual program of a person served. Communicates concerns related to the persons served and house operations needs to the House Manager or Division Manager in a timely manner. Utilizes approved behavior plans and intervention strategies to enhance the progress of achieving goals and objectives. To act as a positive role model for persons served and Agency staff. Works hands on directly with people served to assist each person in developing independent living skills, such as mobility, budgeting, personal hygiene, cleaning, bathing, toileting, nail care and oral hygiene. Knows whereabouts of persons served at all times. Meets with the House Manager and/or Division Manager or his/her designee routinely for scheduled meetings. Is knowledgeable of routine and emergency medical procedures to include, but not limited to, CPR, vital signs, positioning, wheelchair usage, transfers, assistive devices, splints, dentures and walkers. Administers correct and timely medication (oral, topical, nebulizers, bowel regimens) consistent with the Physician Medical Order Form (PMOF) and the Medication Administration Record (MAR) and ensures three-way check. Monitors and assists in maintaining the cleanliness and safety of the persons served home, inside and out. Is responsible for aiding persons served in the care and maintenance of his/her personal belongings and ensures these are secure and controlled by each person. Completes appropriate records and reports, i.e. monthly reports, incident reports, seizure records, program activity logs, fire drill reports, etc. Cleans home with person served where appropriate, completes laundry, and prepares food according to approved menus, special diets and food consistencies. Collects data relating to persons served progress according to Agency policy. Is responsible for transporting persons served to appointments, activities, community outings. Assumes financial responsibility for Agency and persons served funds, documents same per agency policy. Communicates medical concerns to Registered Nurse and supervisor within the appropriate time frame. Checks all rooms at specified times to ensure persons served safety and well-being. Uses approved crisis intervention techniques in emergency situations when persons served are in danger of injuring themselves or others. Knows the location of important house records: fire drills, water temps, medical records, menus, and other files. Attends religious services with the person served. Uses home computer daily for information and for the completion of specified job duties. Attends and participates in in-service training, staff meetings and other activities to facilitate professional development. Contributes to a work and home atmosphere which is positive, enthusiastic, responsible and courteous. Works a flexible schedule including nights, weekends and holidays. Based on Agency need may be required to work at other residential homes as assigned. Treats persons served with kindness, dignity and respect at all times. Uses technology for the completion of specified job duties. Attends work regularly according to assigned work schedule and in accordance with Agency policy. Works cooperatively with others including all families, staff, supervisors, administrators, co-workers, people served, community professionals, customers, neighbors, vendors and the public. Abides by Agency policies and procedures. Assumes other duties, responsibilities and special projects as needed. SECONDARY FUNCTION(S): Attends team meetings as required. Works cooperatively and effectively with Agency volunteers maximizing the volunteers' experience while meeting the needs of people served and the programs. REQUIREMENTS: EDUCATION: High School diploma or equivalent preferred. Specific requirements regarding education may vary from state to state depending on state regulations. EXPERIENCE: Commitment to enhancing the lives of people with intellectual disabilities. Ability to work as part of a team. Must have a driver's license and an acceptable driving record as determined by criteria established by the Agency's insurance carrier and by Agency policy. Must be able to lift, pull, and push adequate weight to assist individuals supported. May be more than 50 pounds. NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience. What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week): Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Disability Insurance Paid Time Off 403(b) with Company Match Transportation Subsidy Employee Recognition Programs Referral Bonus opportunities And More! Want to learn more? To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers . #cmd410

Posted 30+ days ago

Canopy logo
CanopySouth Jordan, UT
Customer Support Specialist- Tier 1 Canopy, South Jordan, Utah About Us Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. Our goal is to help our clients unlock the firm they've always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. Click here to see why our clients love Canopy. Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more! The Opportunity As a member of the Customer Support team, you will provide top-tier service and support primarily to users of our software via email, in-app chat, and phone channels. Canopy has earned a reputation for fast, friendly and efficient customer support. Through earnest desire to learn and progress, you will build upon this reputation. This is not a role in which you simply answer phones and read from a script. You will think critically to help to create new pathways for our customers, outline solutions, and form the foundation of a rapidly-growing company and team. What You'll Do: Anticipate and resolve customer issues in a professional and timely manner Provide superior customer service and remote troubleshooting assistance Take ownership of customer issues and be the customer advocate Develop sound understanding of Canopy's current and upcoming features Identify opportunities to answer questions, even before they are asked Explain step-by-step instructions and assist users in navigation through software Drive value to customers by informing them of new resources and products that will make an impact on their businesses Maintain a positive and patient attitude with all customers Coordinate within the organization for technical and account level issues Help improve and perfect processes across the support organization What we're Looking For: A self-starter with desire to take ownership of the role and above responsibilities Tech-savvy with the ability to learn software and new tools quickly Organizational skills, creativity, and a solution-oriented focus Willingness to learn about tax resolution industry and IRS forms as they relate to the software and its functions Excellent written and verbal communication skills in the English language Ability to pivot with a growing company and accept new challenges Be able to type at 50 wpm or faster We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway. Bonus Points If You Have: Experience in support ticketing systems Previous customer service and support experience 2-3 years experience in a call center environment Experience in the accounting & tax software space Why You Want to Work Here: Flexible Paid Time Off - that you're actually encouraged to use plus 10 company holidays! ️ Health Benefits - including Medical, Dental, and Vision and an HSA Match. 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting. Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP). Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones. Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage. Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians! Company Events - including monthly company-wide meetings, summer parties, and more. DEIB Committee - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more. Fully-stocked kitchen- Keto? Vegan? Flexitarian? Mandalorian? We've got you covered. Our Values: We approach our work every day with a few things in mind: Own - we own this place! We focus on outcomes, holding ourselves & each other accountable. Win - we win by delighting our customers with the very best products and services. Do Good - we work hard to be good people! Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback. To learn more about us & our values, click here. Interviewing @ Canopy: We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy: Once your application is received, we will review it and get back to you if we feel like it's a mutual fit! 20 minute phone call with the People Team 45-60 minute video or in-person interview with the Hiring Manager 1-3 rounds of interviews depending on the role Final Interview Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews-our hiring teams will always make sure to save time for questions at the end! Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Posted 4 days ago

S logo
Space Exploration TechnologiesStarbase, TX
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. FABRICATION SUPPORT TECHNICIAN (NIGHT SHIFT) Work as part of a fabrication team of elite individuals building and improving the mechanical systems at our rocket launch facilities. Be there on the ground floor, getting your hands dirty and contributing directly to the success of future launches. RESPONSIBILITIES: Material handling of raw materials and finished goods in and around the weld shop Interpret prints/cut sheets and operate equipment (saw, drill press, etc.) to process structural steel and pipe Work in accordance with established safety rules and good housekeeping practices Work on additional equipment or tasks outside the job description as directed by the floor supervisor for production needs or continuous improvement Accurately record time and production numbers daily and report scrap BASIC QUALIFICATIONS: High school diploma or equivalency certificate 1+ years of experience working with hand tools, bandsaws, or blueprint reading in an industrial, manufacturing, or construction environment PREFERRED SKILLS AND EXPERIENCE: Experience using Hypertherm Automation EDGE computer numerical control (CNC controller and the full Hypertherm suite: True Hole, True Bevel, Rapid Part, Nesting, and Collision Avoidance 1+ years of experience operating forklifts 1+ years of experience with overhead cranes, basic hand tools, tape measures, grinders, and blueprint reading Experience cutting structural steel and pipe Experience operating vertical and horizontal bandsaws Experience using orbital cutting equipment Experience reviewing documentation from production records and databases Experience identifying material types and thickness as associated with work orders Experience reading and interpreting blueprints to understand part tolerances per the print specification Experience with .DXF, .DWG, and various print file types ADDITIONAL REQUIREMENTS: Standard hours for this shift are 6:00 PM - 4:30 AM Must be able to drive a forklift and safely handle materials The ability to lift heavy objects is required in this position (up to 25lbs unassisted) Must be able to work in extreme outdoor environments - heat, cold, rain, etc. Must be able to work in an environment requiring exposure to fumes, odors, and noise Must be available for overtime and weekends, depending on site operational needs; flexibility is required ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Posted 3 weeks ago

Five Below, Inc. logo
Five Below, Inc.Newport News, VA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.91 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 5 days ago

Lendio logo
LendioLehi, UT
What you will own: Manage all customer complaints from any inbound source (phone, e-mail, text, chat)Log all complaints for future reporting and improvements Work with multiple internal teams on processes and procedures that will fit our customer service profile Respond to all customers in a timely manner Transfer or escalate calls to the appropriate employee/department Provide accurate, valid and complete information Track call-related information for auditing and reporting purposes Calmly de-escalate customer issues Follow communication procedures, guidelines and policies Go the extra mile to engage customers and provide amazing CX experience Additional duties as assigned What you'll need to be successful: Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening 2 years previous Customer Service/CX/phone experience preferred Spanish speaking is not mandatory but preferred Familiarity with CRM systems.Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, learn quickly, prioritize, and manage time effectively High school diploma or equivalent Pay Range: $20/hr Benefits Be part of a high-performing, collaborative team, and have fun at work each day Competitive pay A full suite of traditional benefits PTO (Paid Time-off) 401(k) with company match Company-contributed HSA Onsite gym and standing desks Wellness program Discounted cellular plans Get to know Lendio: Lendio is the nation's leading small business financial solutions provider, with a mission to help small businesses survive and thrive. With its diverse network of lenders, Lendio enables small business owners to apply for multiple business financing options with a single application. In addition to creating access to small business capital, Lendio offers time-saving financial SaaS products that are designed to streamline business operations. Lendio is a mission-driven organization striving to provide equal access to capital to underserved communities and America's smallest businesses. For every new marketplace loan Lendio facilitates, Lendio Gives-an employee-contribution and employer-matching fund, in partnership with KIVA-provides a microloan to low-income entrepreneurs around the world, continuously re-investing the fund. Lendio is an equal opportunity employer committed to diversity and inclusion. We welcome anyone who wants to help small businesses survive and thrive and aligns with our core values, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know. Lendio participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Posted 4 days ago

B logo
Bond Community Health Center, Inc.Tallahassee, FL
Description This position will include performance of all front desk functions including, registration, eligibility verification; "greeting" all patients/customers in a most friendly and courteous manner. DUTIES AND RESPONSIBILITIES: Dress appropriately and maintain professional appearance and a friendly and secure atmosphere for all customers and guests. Sign in patients into the center by using the appropriate log sheet (walk-in or appointment). Register patients using the Patient Account System by entering verified, identifying, financial and insurance information at the time of registration. Process patients' visit by verifying patient demographic and financial information, and appropriately classifying patient (new or established patient / type of visit) and verification of payment category. Generate electronic visit for every service rendered to patient and collect payment for services rendered. Issue receipts and record all payments for services received. Enter updated information during each patient visit in the Patient Account System, posting all required financial and diagnostic information. Schedule patient appointments by telephone and/or in person, using Practice Account System, to access the scheduling modules and input the appropriate codes. Reconcile & verify daily cash receipts for submission to supervisor daily. Print next day appointments for all Providers as needed. Assist in answering telephone, assist patients calling to schedule appointments and direct calls to the appropriate department and / or individual. Participate in continuous in-service training, one to one's (1:1), department and general staff meetings. Maintain weekly log of generator check Conduct monthly radio checks Conduct monthly fire extinguisher checks Maintain security log of guest and vendors in/out Will encourage and assist patients in registering for the patient portal. Will inquire about patient's satisfaction with their visit and encourage them to complete satisfaction surveys before leaving. Assist patients with concerns and direct them to appropriate manger or other staff to resolve the issue. Will notify Risk Manager on issues relating to non-compliant patients, and take other necessary steps as needed. Requirements REQUIREMENTS: A minimum of documented High School Diploma and/or equivalent. College education preferred. A minimum of 2 years satisfactory work experience-using Computers and Billing and Registration software programs. A basic functional and demonstrated knowledge of data entry computer use. Bilingual/multilingual capabilities preferred. A working knowledge of medical terminology and ICD-9-CM and CPT coding is a plus. Pleasant personality, good oral communication skills and being organized. PHYSICAL DEMANDS/WORKING CONDITIONS: Must work in close contact with patients to perform intake functions and answer questions. Overtime may be required. SUPERVISION RECEIVED: Director of Patient Services and Risk Manager SUPERVISION GIVEN: Students, Volunteers COMPLEXITY: Requires accuracy, integrity and speed. Requires the ability to learn CPS & Centricity and utilize it appropriately. Requires the ability to work under pressure. Requires the ability to Multitask. INTERPERSONAL CONTACTS: Must work well with the public (patients) and all staff. RESPONSIBILITY FOR CONFIDENTIAL MATTERS: Responsible for holding confidential, all matters relating to patient care and financial activity. Breach will lead to disciplinary action, up to and including dismissal. EFFECT OF ERRORS: Dissatisfied patients / customers. Errors can result in incorrect billing and/or collection of payment that would lead to lost revenue. HOURS OF WORK: 40 hours minimum and as needed. SALARY: As specified in the Notice of Hire.

Posted 30+ days ago

O logo
Onion River CooperativeBurlington, VT
Description Department: IT Reports To: Assistant Director of IT Location: All City Market Locations Division/Status: All Leadership Team Summary City Market, Onion River Co-op is seeking an IT Support Technician who is responsible for maintaining our technical infrastructure and ensuring that the staff has the required tools, systems, and information to perform their duties. This position will analyze existing data, communication, and business processes, and will develop & implement solutions to increase efficiency. This position will provide training, technical documentation, and technical assistance to end users, ranging from basic hardware support to complex network troubleshooting. Do you have an interest in local food systems and helping the community have access to a wide variety of local, organic, and conventional products at a fair price? Do you want to be a part of a team that furthers the Co-op's mission and happenings and can help shape the future of the Co-op? If you are interested in working for a community-owned business and playing an active role in our vibrant local food system, then we would love to hear from you! Day-to-Day Duties Technical support that includes promptly responding to IT-related inquiries from employees via our ticketing system following ITIL best practices, diagnosing and resolving hardware, software, and network issues, including point-of-sale (POS) systems, barcode scanners, service scales, and printers, and assisting with password resets, account management, and access permissions. System maintenance and monitoring that include monitoring and maintaining the health of store servers, work stations, and peripherals, performing routine system updates, patches, and backups, maintaining and configuring PBX and VOIP phone systems, and collaborating with the IT team to ensure and improve upon data security and compliance. Inventory management that includes tracking and managing IT assets, including computers, tablets, and mobile devices, coordinating equipment repairs or replacements as needed, including maintaining a pre-scheduled workstation replacement plan, and maintaining accurate records of hardware and software licenses. Training and documentation that include training employees on basic IT procedures, such as troubleshooting common issues, and creating and updating user guides and documentation for IT processes. Vendor liaison that includes communicating with external vendors for technical support, warranty claims, and equipment repair or procurement and assisting in evaluating and selecting new IT solutions for the store. Emergency response that includes being available for after-hours support during critical incidents or system outages and collaborating with other IT team members to resolve emergencies promptly. General duties that include keeping knowledge up to date on current best practices, industry standards, and current technology as it evolves, being a member of the All Leadership Team, and directing and overseeing the work of others by making decisions that affect workflow and procedures within their department, being involved in group decision making for organizational planning, and implementing immediate and long-range planning as well as tactical and strategic thinking for department needs and personnel development. Adhere to all department and company policies as well as the City Market Employee Guide and Collective Bargaining Agreement. Be proactive with regard to creative self-learning and professional development while having a curiosity and desire to learn. Attend all required meetings, trainings, seminars, and workshops. Support City Market's Global Ends, Values, Co-op Principles, and Diversity Statement. Providing the highest level of service possible to our customers, vendors, co-workers, and community. Maintain the highest standards of professionalism and contribute towards a positive work environment that requires the highest standard of personal conduct and excellence. Holding a high degree of confidentiality and discretion at all times as this position is regularly exposed to organization-wide confidential information including but not limited to financial, personnel, customer, and vendor. Perform other duties as assigned. Qualifications Education & Experience: Associate's degree, formal technical training, or equivalent experience; relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus Prior experience in IT support or help desk roles preferred. Familiarity with grocery store operations and POS systems advantageous. Technical Skills: Strong problem-solving skills and attention to detail. Excellent communication and interpersonal abilities. Proficiency in Windows and basic networking concepts. Ability to work independently and prioritize tasks effectively. Familiarity with electronics and hardware repair. Ability to operate hand and power tools, and to operate/understand mechanical functions and equipment. Working knowledge of industry-standard equipment preferred. Travel Requirements: This position will occasionally be required to work at other City Market locations for coverage or to attend required meetings, trainings, etc. Benefits: Store discounts; free fitness classes, award-winning Wellness Program; Employee Assistance Plan; paid volunteer time; affordable & comprehensive medical, dental, vision, life, disability insurances; paid time off; 401k with 6% match; spending accounts & more!

Posted 3 weeks ago

KBR logo
KBRMaryland, LA
Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security. Why Join Us? Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions. Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace. Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense. This is a contingent position based upon contract award Responsibilities Include: Provides first line (Tier 1) IT technical support to end users for account administration, distribution of software and documentation, system/network status, and problem entry, via problem ITSM tracking tool. With high availability time and outstanding verbal skills, answers incoming phone calls, responding to technical questions and performing minor troubleshooting regarding use and identification of computer hardware and software or security administration. Monitors high traffic ticket queue to work towards, and meet, defined team Service Levels. Leveraging excellent written skills, collects and documents necessary information for issue escalation as necessary to appropriate support teams. Supports and is responsive to assist peers and lower-skilled employees as a part of a collaborative team effort. Performs the assignments in the form of objectives with goals and process to meet goals outline. Applies job skills and company policies to complete a wide range of tasks. Works on issues that may be complex in nature, where judgment is resolving problems and making routine recommendations, using all resources and tools available to you. Provides first contact resolution technical support via incoming phone calls, to customers with questions regarding account administration, distribution or issues with hardware, software, and security administration. All information reported is well documented within the ITSM tracking tool. To meet agreed upon objectives, 90% of all incoming calls should be answered within 20 seconds, requiring high availability time during your given shift. Interacts daily with supervisor, peer groups, and customers, professionally. All interactions involve exchange or presentation of empathy. Requires only general supervision and guidance. Normally receives no instruction on routine work and little instruction is needed on new assignments or tasks, aside from basic training provided. Works independently with customers to provide customized solutions utilizing standard software products and approved process guidelines. Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and change. Works independently, and as a team, to maintain knowledge base. Rotationally leveraged as a support coordinator to assist with high call and ticket traffic, major incidents, and general administration for assisting other Service Desk peers. Using dashboards provided, stay on top of individual KPI's and reporting, to ensure performance expectations are met. Demonstrates the desire to learn and work toward continued self-improvement. Use and basic knowledge of support tools such as, but not limited to: Microsoft Office365 products, CyberArk, Multi-Factor Authentication (Symantec VIP, RSA, DUO, Microsoft Authenticator), on-prem and Azure Active Directory, VDI/Citrix, remote tools such as LogMeIn Rescue, Collaboration Tools such as MS Teams, Cisco Jabber and Cisco IP Communicator. Required Skills and Experience: Security Clearance Requirements: Active TS/SCI and willingness to sit for a poly upon request. Requires the completion of a 2-year Technical School program in Information Technology, Computer Science, or related field. Must have at least 2 years of experience as a local area network (LAN) Systems administrator. Requires at least 2 years of experience debugging software and hardware, printers, and peripherals. Must have completed advanced training in Microsoft Office Professional software Word, Excel, PowerPoint, Outlook, Access and Internet Explorer. Must be proficient with Microsoft Office suite of products. Requires proficiency in the use of the internet and computer operating systems at an administrator level. Must be able to diagnose and repair hardware components and software applications. Must be able to build office networks. Must be able to troubleshoot and maintain copper and fiber optic network equipment. Requires expertise in collecting, analyzing, and summarizing data and preparing daily reports and work orders. Must be knowledgeable in the principles and processes involved in supporting IT-related functions at an overseas facility. Must be able to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules. Excellent organizational and time management skills are required. Requires strong proficiency in the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Desired Bachelor's degree in an IT related field. Basic Compensation: $63,100 - $94,600 Annual This range is for the Maryland area only The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance. Benefits: KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Posted 30+ days ago

Vestis logo
VestisPine Bluff, AR
Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license with three years of driving experience, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent License Requirements/ Certifications: Valid Driver's License Location: Pine Bluff, AR

Posted 1 week ago

U logo

Senior Desktop Support Lead & Helpdesk Manager

UTRS, Inc.Dover, NJ

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description

Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Senior Desktop Support Lead & Helpdesk Manager to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission to consistently deliver creative, high-quality, technology-based services to our customers on time and within budget.

This position will be overseeing and guiding our desktop support team. The ideal candidate will bring deep technical expertise, strong leadership capabilities, and a proactive approach to service delivery. This role requires hands-on experience with SCCM, Active Directory, software packaging and deployment, and STIG compliance-particularly for SQL Servers. The candidate should also have a proven track record of managing helpdesk operations and mentoring technical staff.

This position is located at Picatinny Arsenal, NJ.

What will you be doing?

This position will be a key member of the Desktop Support team. Duties include:

  • Leading and managing the daily operations of the Helpdesk team, ensuring timely and effective resolution of user issues.
  • Serving as the escalation point for complex technical issues and provide hands-on support when needed.
  • Overseeing SCCM operations including software packaging, deployment, patching, and advertisement.
  • Ensuring compliance with DoD STIGs, with a focus on SQL Server hardening and documentation.
  • Managing and maintaining Active Directory objects, group policies, and user account lifecycle.
  • Developing and maintaining standard operating procedures (SOPs), knowledge base articles, and training materials.
  • Monitoring helpdesk metrics and KPIs to drive continuous improvement.
  • Coordinating with other IT teams to support infrastructure upgrades, migrations, and security initiatives.
  • Mentoring junior technicians and foster a culture of accountability and technical excellence.

What skills will the ideal candidate have to be successful?

This position will require the following skillsets and experience:

Required Qualifications:

  • 10+ years of experience in IT support, with at least 3+ years in a leadership or supervisory role.

  • Active Secret Security Clearance

  • CompTIA Security+ (must be current and valid)

  • Strong hands-on experience with:

  • Microsoft SCCM (packaging, deployment, reporting)

  • Active Directory (user/group management, GPOs)

  • STIG implementation, especially for SQL Server

  • Experience with software deployment tools and scripting (e.g., PowerShell).

  • Familiarity with ITIL or similar service management frameworks.

  • Excellent communication, organizational, and problem-solving skills.

Preferred Qualifications and Experience:

  • Certifications such as:

  • Network+, or A+

  • HDI Support Center Team Lead or ITIL Foundation

  • Microsoft Certified: Modern Desktop Administrator Associate

  • Experience with Army ticketing systems (e.g., AESMP, AESD).

  • Familiarity with virtualization platforms (e.g., VMware, Hyper-V).

  • Experience supporting DoD or federal environments.

Read about our benefits here: Our Benefits - UTRS | Thinking Forward

UTRS is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. UTRS is a drug-free workplace with pre-employment drug testing and background verifications.

For more information or to apply now, go to the website below:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

https://www.dol.gov/ofccp/regs/compliance/sec503/Self_ID_Forms/VoluntarySelf-ID_CC-305_ENG_JRF_QA_508c.pdf

https://www.dol.gov/agencies/ofccp/vevraa/self-id-form

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall