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The Buckle logo
The BuckleJefferson City, MO
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Washington University in St. Louis logo
Washington University in St. LouisSaint Louis, MO

$17 - $25 / hour

Position Summary Responsible for van logistics, which includes transporting staff and community screening equipment, performs and oversees logistical and maintenance tasks, and ensures the mobile unit is ready for service. Drives to scheduled locations, performs pre- and post-trips, vehicle checks, maintains the van's cleanliness, assists with setup, and coordinates vehicle maintenance and repairs. Works with the community van's coordination team to receive approved events. Assist with patient flow. Position requires weekend work and may have varied hours Job Description Primary Duties & Responsibilities: Position requires weekend work and may have varied hours. Safely drives the mobile unit to and from the designated locations, following pre-arranged schedules and all traffic laws. Performs daily checks, ensures operational equipment, schedules and coordinates repairs, and maintain fuel and fluid levels. Ensures the mobile unit is stocked with screening supplies. Assists with the setup and breakdown of the mobile clinic at each site, which includes loading and unloading equipment and supplies. Acts as a support team member in the field, assists with patient flow on and off the van. Completes and delivers requested reports on site metrics to the community van scheduling coordinator. Working Conditions: Job Location/Working Conditions Position requires weekend work and may have varied hours. Physical Effort Sitting in a vehicle-van. Travel at and beyond a 50-mile radius. Equipment Operate a motor vehicle-van. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: No specific work experience is required for this position. Skills: Not Applicable Driver's License: A Class E (MO) or Class D (IL) license and a good driving record are required for this position. More About This Job Required Qualifications Valid Missouri Class E driver's license or a Class D Illinois License. Must take a refresher's training with a designated trucking company. Basic Life Support certification must be obtained within one month of hire date. Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements). Preferred Qualifications Valid CDL (Class B) License. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications: No additional certification unless stated elsewhere in the job posting. Work Experience: Relevant Experience (1 Year) Skills: Adaptability, Cleaning Work Area, Defensive Driving, Flexible Mindset, Logistics, Mechanical Repairs, Medical Transportation, Professional Etiquette, Recordkeeping, Safety Procedures, Team Collaboration, Vehicle Inspections, Vehicle Transportation Grade G05-H Salary Range $17.03 - $24.61 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Please visit our website at https://hr.wustl.edu/benefits/ to review our benefit eligibility criteria along with any applicable benefits. EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Posted 30+ days ago

KION Group logo
KION GroupSummerville, SC
As a member of the KION product support team, representatives are responsible to provide telephone, email, technical helpdesk, and in-person service technical support for the complete KION North America product range. Occasional travel will be required to resolve technical issues. Responses to inquiries are expected to be prompt, accurate and delivered in a professional manner. This position is based in Summerville, SC. We offer: Essential Duties and Responsibilities: Provide informative and accurate after sale service support and technical advice to the dealer network, by telephone, correspondence, and site visits regarding the proper operation, maintenance, troubleshooting and repair of industrial material handling equipment Answer and return phone calls, emails, and other requests for information Perform diagnostic tests in the field and via remote access, analyze data and direct repair steps Accurately document and record support requests and directions given in designated information systems Provide technical support to internal groups, e.g. engineering, warranty, technical publications, regional product support managers. Assist the service technical training team in development of on-line and classroom training courses. . Tasks and Qualifications: Qualifications: Minimum of 5 years' experience in the hands-on service and repair of industrial trucks and/or automotive EV field. Must have very strong skills in DC and AC electrical systems diagnosis and repair Must have strong skills in hydraulic and hydrostatic system diagnosis and repair Must be able to read engineering drawings, electrical and hydraulic schematics Must be able to work in a very fast paced setting and maintain a positive attitude under pressure Must be able to work in a group setting and freely share information Must have exceptional communication skills and strong computer skills in Microsoft Office and experience using diagnostic software. Willing and able to travel on occasion Customer service experience and service training experience is a plus Bi-lingual Spanish a plus Education: Associate's degree or related experience preferred Supervisor Responsibilities: None #LI-AP1

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Bloomfield Hills, MI

$13+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.98 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

O logo
Oshkosh Corp.Mcconnellsburg, PA
At Oshkosh, we build, serve and protect people and communities around the world by designing and manufacturing some of the toughest specialty trucks and access equipment. We employ over 18,000 team members all united by a common purpose. Our engineering and product innovation help keep soldiers and firefighters safe, is critical in building and keeping communities clean and helps people do their jobs every day. Oshkosh Corporation is expanding its Intelligent Automation (IA) capability with a support-focused developer who will keep our UiPath and Microsoft Power Platform automations healthy, secure, and continuously improving. You will be the first line of technical support for production automations (UiPath RPA, IXP Agent builder and more, Power Automate flows, Power Apps, and supporting integrations), owning incident response, triage, root-cause analysis, and reliability engineering. You'll partner with business and IT stakeholders to meet SLAs, ensure compliance (e.g., SOC controls, credential management, DLP), and deliver small enhancements that increase stability, performance, and business value. WORK LOCATION This position follows Oshkosh Corporation's hybrid work model, with three days in-office and two days remote each week. The preferred location for this role is at our Global Headquarters in Oshkosh, WI, with relocation assistance available for candidates who are not local. However, we are also open to candidates based out of the following U.S. office locations: Frederick, MD McConnellsburg, PA Hagerstown, MD What You'll Do Production Support & Reliability (Primary) Monitor, triage, and resolve production issues across UiPath and Power Platform (Power Automate, Power Apps, Dataverse) within defined SLAs. Own incident response end-to-end: impact assessment, stakeholder communications, workarounds, permanent fixes, and post-incident reviews. Analyze run history, logs, and telemetry to reduce false positives and eliminate repeat incidents (problem management). Create and maintain runbooks, standard operating procedures (SOPs), and knowledge articles for Level 1/Level 2 support. Implement automated health checks, alerts, and self-healing patterns where practical. Platform Administration & Governance Administer UiPath Orchestrator (scheduling, assets/queues, robot runtime capacity) and Power Platform environments (security roles, DLP policies, solution layering). Enforce governance for connectors, credentials/secrets, environment strategy, and least-privilege access. Support license management, environment provisioning, and platform updates in partnership with IT. Change, Release & ALM Use Azure DevOps/Git (or equivalent) for source control, CI/CD, and release management for both UiPath and Power Platform solutions (managed solutions, solution export/import). Follow ITIL-aligned change management; prepare deployment plans and backout procedures; validate releases via smoke tests. Maintain configuration-as-code where feasible and champion consistent versioning and tagging. Enhancements & Continuous Improvement Deliver small enhancements (bug fixes, performance tuning, minor feature requests) prioritized by impact and risk. Identify opportunities to simplify workflows, standardize activities, and increase reuse across automations. Contribute to a shared library of components (UiPath custom activities, Power Automate templates, Power Fx patterns). Compliance, Security & Audit Ensure automations adhere to SOC controls, credential vaulting, logging/auditability, and data protection practices (e.g., Power Platform DLP). Partner with Internal Audit, Cybersecurity, and IT to support evidence collection, access reviews, and periodic control testing. Stakeholder Experience Provide clear, timely updates during incidents and planned maintenance; support business UAT for hotfixes and minor releases. Train citizen makers and business users on best practices; promote a culture of reliability and safe reuse. Minimum Qualifications 4+ years in RPA/automation or application support, including hands-on experience with UiPath and Microsoft Power Platform (Power Automate, Power Apps, Dataverse). Proficiency with UiPath Orchestrator, queues/assets, logs; Power Platform Admin Center, environment security, and DLP policies. Experience with ITIL processes (incident, problem, change) and an ITSM tool (e.g., ServiceNow, Jira Service Management). Working knowledge of ALM: Git/Azure DevOps repos, pipelines, solution packaging (managed/unmanaged), and release gates. Strong troubleshooting of APIs/integrations (REST/SOAP), data (SQL/Dataverse), and authentication (AAD, OAuth). Clear written and verbal communication with a customer-service mindset. Certifications (one or more preferred) UiPath: RPA Developer Associate/Professional, Orchestrator or Solution Architect certifications. Microsoft: Power Platform Developer Associate (PL-400) or equivalent; Power Platform Solution Architect (PL-600) is a plus. Preferred Qualifications Background in manufacturing and familiarity with shop-floor processes, quality/maintenance workflows, supply chain, and ERP/MES/PLM systems is a strong plus. Familiarity with Microsoft Power Platform CoE Starter Kit and Center of Excellence best practices. Performance tuning for UiPath robots and Power Automate flows; cost/consumption optimization. Exposure to secure credential management and secrets vaults; role-based access control and least-privilege design. Basic development skills helpful for troubleshooting: C#/VB.NET for UiPath, Power Fx for canvas apps, JSON, OData, SQL. Experience in a centralized IA CoE serving multiple business segments. Join a team that turns automation into a dependable, scalable service for our businesses. You'll keep essential automations running, make them better every week, and help our makers and developers build confidently on governed platforms. #LI-ML1 Pay Range: $91,800.00 - $153,200.00 The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success. Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com. Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application. Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information. Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Posted 30+ days ago

I logo
Independent Case ManagementLamar, AR
M-F 12a-8a Lamar, AR Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance Work Schedule

Posted 30+ days ago

Goodman Manufacturing logo
Goodman ManufacturingEl Cajon, CA

$92,430 - $116,050 / year

This is a HVAC Specialist role, not IT. HVAC installation, repair, and/or service experience REQUIRED. Daikin Comfort Technologies Manufacturing, L.P. is seeking a skilled individual in California for our traveling Field Support Specialist remote position. As a Field Support Specialist, you will be responsible for traveling throughout the West Coast - primarily California, providing installations, installation and technical service assistance, equipment commissioning, controls commissioning, and occasional warranty support for Daikin HVAC product line (FIT/S-Series/Side Discharge/RA_QA). Responsible for conducting direct, on-site, technical training including installation, commissioning, service, and maintenance of Daikin HVAC product line. This is a HVAC Specialist role, not IT. HVAC installation experience REQUIRED. May include: Provide direct oversight of Daikin HVAC product line installations to ensure successful operation. Review Manual J and D reports to ensure Daikin HVAC product line installation success. May provide technical support via phone, XOi, and email to support Daikin's HVAC product line product line (external field). Resolve conflicts involving Daikin HVAC product line equipment; design, installation, or product resolution (external field). Provides on-site technical support, as required. Completes Field Service reports with pertinent data. Advises on the set up of control systems and the commissioning of products including refrigerant charging, addressing, operational data, and field settings. Provide information and conduct training sessions pertaining to proper installation techniques, equipment commissioning, controls commissioning and troubleshooting of Daikin's HVAC indoor units, outdoor units, controls and accessories for key Distributors, Daikin Comfort Pro's, Amana/Goodman Premium Dealers. Collect and analyze system operation data from Daikin systems via Daikin's proprietary tools and provide possible solutions to customers. Conducts Daikin HVAC product line training and tutorials, as required. Provides instructions to customers regarding operation and care of unit, equipment operation and controls setup and scheduling. Substantial travel within assigned region. May install, service, and/or support Daikin HVAC product installations. Knowledge & Skills: Ability to apply knowledge of refrigeration, air flow, and air conditioning theory and structural layout. Excellent communication skills and interpersonal skills to interact effectively with diverse client groups. Self-starter with the ability to work both independently and within a team. Ability to effectively communicate ideas and properly describe problems and solutions. Demonstrated technical skills to explain product functionality to customers. Well-developed planning, organization, analytical, and decision-making skills. Proficient computer skills, such as Excel and PowerPoint. Ability to produce clear, timely and concise documentation and have well-developed problem-solving skills. Experience: 10+ years installation and technical service experience within the HVAC industry required. Education/Certifications: Associates degree highly preferred. HVAC certification preferred. State Contractors License preferred and/or willingness to obtain. Universal Refrigerant Handling Certification required. Valid Driver's license required. Salary Range $92,430.00 - $116,050.00 Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Posted 30+ days ago

R logo
Ringcentral, Inc.Denver, CO
Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: As the Senior Manager of Support Analytics, you will drive strategic innovation in systems, processes, and tools to increase the efficiency, simplicity, and scalability of our support operations across multiple business units. You'll lead and develop a team of Business Analysts and Analytics professionals, providing strategic direction while mentoring and coaching them to optimize performance and achieve enterprise-wide goals. With a focus on advanced project management, predictive analytics, and executive-level cross-functional collaboration, you will play a critical role in transforming support visibility, effectiveness, and the overall customer experience through data-driven insights and strategic initiatives. Job Duties: Strategic Leadership & Innovation: Drive enterprise-wide development of new systems, processes, and tools to enhance support efficiency and scalability across all business units, with focus on long-term strategic planning and AI-powered analytics solutions. Team Leadership & Development: Lead, mentor, and develop a team of Business Analysts and Analytics professionals, establishing career development paths, performance management, and strategic workforce planning to support organizational growth. Advanced Project Management: Oversee complex, multi-departmental projects by identifying strategic requirements, collaborating with senior operational teams, and managing enterprise-level milestones through implementation while ensuring alignment with corporate objectives. Strategic Reporting & Predictive Analytics: Partner with executive leadership to generate comprehensive reports and predictive models, driving strategic insights into organizational performance, customer satisfaction trends, and business intelligence initiatives. Best Practices & Standards Development: Establish enterprise-wide best practices and train senior support leaders on advanced operational effectiveness strategies, ensuring consistency across all support functions. Executive Cross-Functional Collaboration: Partner with C-level executives and senior leadership across departments to support and resolve complex escalations related to partner implementations, revenue optimization, and strategic support initiatives. Business Intelligence & Strategy: Analyze enterprise support program data to identify strategic opportunities for enhancing RingCentral's competitive positioning and market value proposition through advanced analytics and AI-driven insights. Organizational Process Transformation: Lead organizational change initiatives and recommend strategic procedural enhancements based on executive stakeholder feedback to transform the support experience and operational efficiency. Senior Stakeholder Engagement: Maintain regular executive-level discussions with cross-functional leadership teams to exchange strategic insights and support high-level data-driven decision-making across the organization. Desired Qualifications: Experience: 7-10 years of progressive experience in operations, support, or analytics leadership roles for strategic IT partners, with at least 3-5 years in senior management positions leading teams of 10+ professionals. Technical Leadership: Expert-level analytical and KPI reporting skills, with extensive experience in Salesforce, advanced BI tools (Tableau, Power BI, Looker), and enterprise data management systems. Advanced Analytics: Advanced Excel skills, SQL proficiency, and experience with predictive analytics, machine learning applications, and statistical modeling for business intelligence. Strategic Experience: Proven track record of successfully leading enterprise-level sales and operational initiatives, with demonstrated ROI impact and measurable business outcomes. Executive Presence: Strong executive-level relationship-building and influencing skills, with proven ability to engage with C-suite decision-makers and board-level stakeholders. Communication Excellence: Exceptional ability to create and deliver compelling presentations to executive audiences, with experience presenting to senior leadership and board members. Process Expertise: Demonstrated ability to design and articulate complex cross-functional support processes at an enterprise level, with experience in organizational change management. Leadership Skills: Outstanding verbal and written communication skills, with experience managing remote and international teams. Innovation Focus: Proactive, innovative, and technology-driven approach to problem-solving, with experience implementing AI and automation solutions. Team Development: Strong team-oriented mindset with a dynamic, results-focused attitude and proven track record of developing high-performing analytics teams. Education: Bachelor's degree in Business, Analytics, Engineering, or related field; MBA or advanced degree preferred, or equivalent military and/or senior-level work experience. Organizational Leadership: Exceptional organizational skills and attention to detail, with experience managing multiple enterprise-level initiatives simultaneously. Industry Knowledge: Deep understanding of SaaS, UCaaS, or Contact Center industry trends and best practices, with experience in enterprise B2B environments. What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave and new parent gift boxes Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

Posted 30+ days ago

The Buckle logo
The BuckleFairlawn, OH
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Pottstown, PA

$12+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

The Buckle logo
The BuckleMesquite, TX
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

S logo
Summit Educational ResourcesAmherst, NY

$23 - $24 / hour

Join Our Team and Make a Difference Every Day Position: Senior Behavior Support Technician- OPWDD Pay: $22.50 - $23.50/hour Location: Amherst, Tonawanda and Clarence Schedule: Monday- Friday, 8:00 AM - 3:30 PM, 37.5 hrs./week The Summit Center is Western New York's leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team. Why Work With Us? Fully paid program breaks (up to 5 weeks per year!) Up to 15 days of paid time off 14-16 paid holidays annually Potential for annual raises Health, dental, and vision insurance/Medical opt-out payment (up to $1,000/year) The Senior Behavioral Support Technician- OPWDD is responsible for augmenting the services provided by the Behavioral Support Consultants in the following areas: direct observation; data collection; development of behavioral assessments and intervention plans, training staff to implement behavior support plans; and treatment integrity monitoring. Each individual also may be assigned to one or more special projects including administrative and organization tasks associated with these assignments (e.g., crisis intervention training). Provide behavioral consultation to teams in tandem or without the direct oversight of a Behavioral Support Consultant Develop or contribute to the development of behavioral assessments and interventions as needed/ appropriate Provide crisis intervention for individuals and promote/model less restrictive, trauma-informed approach Collect, organize, and maintain direct observational data Train staff in best-practice methods Complete or assist with the completion of required reports Conduct all duties, responsibilities, and daily activities in accordance with current best practice and ethical guidelines Adheres to The Summit Center Core Agency Values of Adaptability, Accountability, Collaboration, Integrity, Optimism, and Respect EDUCATION and/or EXPERIENCE : Bachelor's degree in special education, psychology, or a related human services field preferred Minimum of 2 years of successful experience as a Behavioral Support Technician. Must demonstrate knowledge and competencies in Applied Behavior Analysis including (but not limited to) understanding definitions and characteristics, legal and ethical standards, behavioral assessment, designing behavioral analytic programs, and evaluating progress. CERTIFICATES, LICENSES, REGISTRATIONS Etc.- First Aid, CPR, and SCIP-R certification. Certification by the Behavior Analyst Certification Board as a Board Certified Behavior Analyst (BCBA) or Board Certified Assistant Behavior Analyst (BCBA) is preferred. Position supports day habilitation and other OPWDD programs in Amherst, Tonawanda and Clarence.

Posted 1 week ago

Rover logo
RoverSeattle, WA

$118,476 - $152,686 / year

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate. Additionally, applicants must be currently authorized to work in the United States on a full-time basis, without the need for current or future employer sponsorship for an employment-based visa status. Meet the Site Reliability and Production Support Team: The Site Reliability Engineer would be joining the Site Reliability (SRE) and Production Support Team. The SRE team manages Rover's infrastructure, databases and focuses on the performance, scalability, and reliability of our systems. We build and maintain observability tools and help our engineering teams deliver a stable, reliable, and robust experience for our owners and sitters. The SRE and Production Support team is part of the Platform Engineering division. What we are looking for: Rover.com is seeking a talented Software Engineer to join our team. In this role, you will be responsible for maintaining and enhancing Rover's critical infrastructure, which is built on cutting-edge technologies including Amazon EKS, Terraform, and AWS. You will maintain our observability tooling such as Datadog, Sentry and Splunk to enable a seamless developer experience for the larger engineering org. You will work in our Django codebase to manage critical dependencies and improvements. Your expertise will be crucial in ensuring the performance, scalability, and reliability of our platform. Your Responsibilities: Work on projects to improve the availability, reliability, resiliency and performance of the Rover application, website, infrastructure and databases. Design, implement, and maintain Rover's observability tooling Design, implement, and maintain scalable and reliable infrastructure using AWS, Kubernetes, and Terraform. Collaborate with engineering teams to optimize application performance and reliability. Participate in on-call rotations to provide 24/7 support for critical systems. Troubleshoot complex production issues and perform root cause analysis. Ensure security best practices are implemented and maintained across the infrastructure. Your Qualifications and Experience: Computer Science or equivalent background 2+ years as a software developer (preferably in Django/Python) Familiarity with Infrastructure as Code (IaC) Terraform, AWS, Kubernetes Familiarity with datastores AWS RDS (MySQL/PostgreSQL) Bonus: Experience with the observability tools we use - Splunk, Sentry, Datadog Our Style: We are proud to be professional software developers building high quality, scalable and supportable solutions. We are curious and passionate about learning, providing the right environment and resources for professional growth. We are committed to building, fostering and maintaining a culture of inclusivity and diversity both on our teams and in our products. We embrace progressive engineering practices including automated testing and a continuous deployment pipeline. We are friendly, supportive and respectful, and we pay attention to the impact and quality of our work as well as keeping work/life balance. And, dogs in the office. Bring yours, too! Benefits of Working at Rover: Competitive compensation 401k match Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Doggy benefits, including $1000 toward adopting your first dog Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly Regular team activities performed in-person and virtually Compensation: In the greater Seattle area the first-year salary range is $118,476-$152,686. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

CACI International Inc. logo
CACI International Inc.El Segundo, CA

$82,100 - $172,400 / year

Regional Site Project / Launch Support Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US The Opportunity: CACI is seeking a skilled and proactive Site Project /Launch Support Manager to join our team. This role is crucial in supporting the Site Lead in overseeing site projects and lead launch support projects across all launch operations. The ideal candidate will be responsible for managing staff, ensuring compliance with policies and regulations, and meeting performance goals. You will oversee launch support related project operations, enhance communication, and drive collaboration. The ideal candidate will serve as the on-site and remote focal point for both customers and employees, while autonomously addressing local and launch support challenges and opportunities. Responsibilities: Assist the Site Lead in overseeing daily operations and ensuring smooth functioning of the site. Manage on-site staff, providing guidance, support, and conducting performance evaluations Manage Launch support operations for all Launch sites collaborating with launch site leads to ensure network mission success Ensure compliance with company policies, industry regulations, and safety standards. Coordinate with the Site Lead to implement and monitor performance goals. Manage and execute launch projects and integrations, ensuring timely completion and seamless implementation. Identify areas for improvement and implement solutions to enhance site efficiency and effectiveness. Collaborate with other departments and stakeholders to ensure alignment with overall strategic priorities. Support the Site Lead in managing budgets and resources effectively. Foster team development and promote a culture of unity and shared success. Monitor and optimize service performance to consistently meet high standards. Support organizational change initiatives to improve and maintain customer operations. Collaborate with other program support functions to manage cross-functional processes for seamless service delivery. Assist in preparing programmatic deliverables, monthly reporting, and responding to ad hoc requests Qualifications: Required: University Degree in Business Management or equivalent experience 5+ years of work-related experience TS/SCI w/ poly is required Demonstrated experience with business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources. Expertise in Service Management and Service Integration solutions Ability to interact effectively across all organizational boundaries and with key customer and CACI stakeholders Extensive experience leading personnel, multiple teams with an emphasis on providing a culture of inclusiveness, independent thought, consistent communication, and mentorship Demonstrated experience providing day-to-day management of a program, and developing long-term, strategic objectives to ensure that end user requirements will be satisfied Program Management Institute (PMI) Program Management Professional (PgMP) or a Project Management Professional (PMP) certification Active ITIL 4, ITIL Foundation Certification and experience using, managing, or implementing ITIL practices. Ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership Demonstrated ability to continuously improve and integrate services and procedures Experience with Launch support operations Desired: Bachelor's Degree in a related technical field (Science, Technology, Engineering, and Mathematics (STEM)) Advanced degrees and certifications are desired, for example IT process improvement and/or capability framework (e.g. ITIL (current version), COBIT, ISO etc..) (possibly disappears with CACI required quals) Skilled at working collaboratively in a complex environment and driving performance achievement and improvements This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ____ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ____ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $82,100-$172,400 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 30+ days ago

Headway logo
HeadwaySan Francisco, CA

$146,200 - $172,000 / year

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We're a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About the role: As a Senior IT Support Specialist at Headway, you will be vital in supporting all employees from a technology perspective as they build the future of mental healthcare. You'll work closely with peers across IT to deliver exceptional service across both remote and in-office environments, with a focus on executive support, A/V systems, and event readiness. You'll also contribute to scaling IT processes, improving tools and documentation, and mentoring teammates to elevate how IT operates across the organization. You will love this role if… You enjoy solving technical problems and helping others. You are passionate about technology and staying up-to-date with the latest trends. You thrive in a fast-paced startup environment and bring structure where there is ambiguity. You want hands-on experience with the latest technologies. You value both technical depth and great customer service. You enjoy collaborating closely with teammates and cross-functional partners. What you'll do here: Serve as a senior technical resource within IT Support, independently owning and resolving complex technical challenges, driving process improvements, and setting a high standard for service excellence Provide white-glove, high-touch support for executives and senior leaders, both remotely and on-site Oversee on-site A/V and office technology support for meetings and presentations, ensuring seamless operation with minimal hands-on involvement. Support and maintain office infrastructure, including setup, configuration, and basic maintenance of network connectivity in our NYC office. Collaborate with IT Engineering to design, implement, and optimize systems, tools, and processes that meaningfully improve the employee technology experience, applying independent judgment and technical expertise. Contribute to, maintain, and improve internal IT documentation and knowledge bases. Provide strategic mentorship and serve as a technical escalation point for junior IT team members, sharing expertise and fostering a culture of technical excellence Continuously evaluate IT support processes and systems to identify opportunities for efficiency, scalability, and improved user experience. You'd be a great fit if... You have 5-7 years of experience in IT support, systems administration, or a related field. You are able to work on-site at our San Francisco office 2 days per week, with flexibility for additional on-site support as required. You have experience providing white-glove technical support to executives and leadership teams. You have deep expertise with conference room technology and A/V systems and a knack for resolving issues in a timely manner You have administration expertise with at least three of the following products: Okta, Google Workspace, Zoom, Slack, Atlassian Jira, Atlassian Confluence, and 1Password. You have a strong understanding of macOS, Windows, and ChromeOS operating systems You have strong problem-solving, analytical, and communication skills, with the ability to build trust across all levels of the organization. Our interview process After you apply to Headway, here are some details of what to expect during the interview process. Initial Screen: You'll connect with someone in recruiting so you can learn more about the team, Headway's mission and exciting growth, and we can get a better idea of your background. First Round: You'll meet with the IT Manager to discuss your previous experience, and do an initial technical screen. Final Rounds: You'll meet several team members for technical and non-technical interviews, and leave with a fuller picture of what it's like to work at Headway. References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members! The expected base pay range for this position is $146,200 - $172,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. Benefits offered include: Equity compensation Medical, Dental, and Vision coverage HSA / FSA 401K Work-from-Home Stipend Therapy Reimbursement 16-week parental leave for eligible employees Carrot Fertility annual reimbursement and membership 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st Flexible PTO Employee Assistance Program (EAP) Training and professional development #LI-EM1 We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here.

Posted 3 weeks ago

Bob's Discount Furniture logo
Bob's Discount FurnitureFairlawn, OH

$16+ / hour

Job Title Retail Warehouse- Product Support Associate Job Overview Our Retail Warehouse- Product Support Associates are essential team members at Bob's Discount Furniture, playing a critical role in the back-end operations that make our stores shine. Whether part-time or full-time, this role ensures our showrooms are staged to perfection, our merchandise is handled with care, and our customers receive exceptional service from behind the scenes. This position works closely with store leadership and visual merchandising to maintain safety, cleanliness, inventory integrity, and showroom readiness. What You'll Bring to Bob's At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by hands-on capabilities, teamwork, dependability, and a passion for doing great work with pride. If you're someone who enjoys fast-paced physical tasks, working with a team, and contributing to a store's success, this is the role for you! Key Skills for Success To excel in this role, you will need to demonstrate strengths in the following skill areas: Core Competencies & Expertise Receiving, Staging, and Shipping Operations Safe and Efficient Stockroom Management Visual Merchandising Prep and Assembly Support Inventory Control and Organization Team Collaboration and Task Execution Customer Pickup Coordination and Service Workplace Cleanliness and Safety Compliance Adaptability in a Retail Schedule Environment Preferred Competencies & Skills Prior warehouse, stockroom, or back-end retail experience Familiarity with visual display setup and basic assembly tasks Customer service exposure or café support experience Desire for career advancement in a supportive team setting Strong work ethic and pride in quality performance Who We Are At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. How We Will Support Your Success We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement. Benefits & Perks Medical, Dental, and Vision insurance Employer-paid and voluntary Life Insurance 401(k) Profit Sharing Plan with generous match Paid time off: sick days, vacation, holidays-and your birthday! Employee Assistance Program and Emergency Financial Aid Programs Employee Discounts starting on Day 1 Flexible retail schedules including weekends, evenings, and holidays Tuition reimbursement and development opportunities Our Culture & Core Values At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other! Minimum Qualifications Must be at least 18 years old Ability to work nights, weekends, and holidays Ability to lift, move, and assemble merchandise Strong communication and listening skills Must be able to work well in a team environment Physical Demands Regular lifting and movement of up to 50 lbs Standing, walking, and climbing throughout shifts Manual handling of furniture and visual staging elements Diversity is a Core Value at Bob's At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve. Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay:$16.00 - per hour It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Posted 3 weeks ago

The Buckle logo
The BuckleLittle Rock, AR
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Clio logo
ClioCalgary, TX
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are currently seeking Customer Support Specialists to join our Customer Support Team in our Burnaby, Toronto or Calgary hub offices. What our Customer Support team does: Clio's Customer Support team is an incubator for talent in our rapidly growing company. We hire people who are Human and High Performing, who are motivated to provide customers an effortless experience with our products. In addition to becoming product experts, members of our customer support team also educate customers about our products, promoting product and feature adoption. Our team members are smart, technically proficient, and driven. We intentionally foster a unique culture built on growth, empowerment, and accountability by hiring great people, giving them tools and coaching, and letting them run at their own pace. Members of the Support team receive structured product training, 1:1 coaching and development, and opportunities to learn about other areas of the business. With strong performance and contributions to our team culture, you will earn opportunities to apply your product and technical expertise in other roles within and beyond the Support organization after completing 12-24 months in role. You'll know that you're on the path to high performance when you are able to successfully resolve our customers' technical questions, consistently beat targets, and coach a recent hire through their onboarding questions. The Customer Support team is the best place to learn our products, help our customers and teammates, and launch your career at one of Canada's fastest growing companies! What you'll work on: Handling inbound support requests by phone (majority of our interactions), AI-enabled chat, and email with a focus on delivering exceptional customer experiences to legal professionals and their clients Becoming a product expert; diagnosing, troubleshooting, and resolving product issues effectively Serving as a trusted advisor; providing solutions and coaching that enables our customers to leverage Clio to do their work more efficiently Identifying when a customer is a fit for an additional product or service, and connecting them with the appropriate team to learn more Capturing customer feedback for our Product teams Driving your career growth and development while Getting Better Every Day and contributing to a Win and Help Win culture What you may have: Bachelor's degree (or an expected completion date no later than January 2026 if in your final semester) Excellent analytical skills and impeccable verbal and written communication skills, with the ability to convey complicated technical concepts to non-technical audiences Curiosity about law, tech, and AI, as well as an interest in leveraging technology to help people solve problems! The desire to win (and have fun) as a member of a high performing team A growth mindset and a sense of optimism and enthusiasm Serious bonus points if you have: Technical, hard science, or accounting major/minor Experience in the legal industry and/or knowledge of the justice system Experience using APIs, building integrations, and knowledge of Postman Skills in R, Python, HTML, Ruby, SQL, etc. Prior research, tutoring, and leadership experience Experience providing exceptional customer service, including the ability to problem solve, multi-task, and provide summaries of issue resolution Working Hours: This is a full time, permanent position. Our Customer Support Specialists work with a flex shift model; this means you will be given a 90 minute window in which your shifts will start and end. The start time may change day to day within that window however you will always know your shifts two weeks in advance. For example, if your flex shift is 9-10:30am PT, you will never start before 9am PT or later than 10:30am PT, and will work an 8 hour shift from that start time. Our shift requirements for new hires change on a regular basis to meet business requirements. Occasionally a shift could start as early as 6am PT and end as late as 12am PT, but most shifts operate within core business PT hours. Your Talent Acquisition Specialist will be happy to explain more should you connect with them. What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week. Flexible time off policy, with an encouraged 20 days off per year. $2000 annual counseling benefit RRSP matching and RESP contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected new hire base pay for this role is $56,000 CAD. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through official @clio.com email addresses.

Posted 4 days ago

Moss logo
MossFort Lauderdale, FL
COMPANY OVERVIEW Moss is a national, privately held construction firm providing innovative solutions resulting in award-winning projects. With regional offices across the United States, Moss focuses on construction management, solar EPC, and design-build. The company's diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed-use developments, hospitality, K-12 and higher education, justice, solar energy and battery storage, and sports. Moss is ranked by Engineering News-Record as the nation's top solar contractor and one of the top 50 general contractors. Moss prides itself on a strong entrepreneurial culture that honors safety, quality, client engagement, and employee development. Its employees consistently rank Moss as one of the best places to work. POSITION SCOPE AND ORGANIZATIONAL IMPACT Moss's Application Support Specialist I serves as the first point of contact for technical support, providing timely and effective resolution to user issues and inquiries. This role focuses on L1 (Level 1) support activities, including incident triage, basic troubleshooting, and escalation management to ensure optimal system performance and user satisfaction. This position is based in Fort Lauderdale, FL, and will report to the office daily. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Incident Management & Troubleshooting Serve as the first line of support for incoming technical issues via phone, email, and ticketing system Log, categorize, and prioritize support tickets accurately and efficiently Perform initial troubleshooting and resolve L1 issues within established SLAs Escalate complex issues to L2/L3 support teams with detailed documentation Follow established standards and procedures for all applications supported User Support & Service Delivery Assist users with password resets, account unlocks, and access requests Guide basic application functionality and navigation Document issue resolution steps and maintain knowledge base articles Follow up with users to ensure satisfactory resolution System Monitoring & Maintenance Monitor system alerts and respond to notifications promptly Perform routine system checks and report anomalies Assist with user access provisioning and de-provisioning Monitor and respond to user inquiries during scheduled maintenance periods Verify system availability and report issues following maintenance activities Documentation & Communication Maintain accurate and detailed ticket documentation Update the internal knowledge base with common issues and solutions Communicate status updates to users and stakeholders Participating in team meetings and knowledge-sharing sessions EDUCATION AND WORK EXPERIENCE Bachelor's degree in Information Technology, Computer Science, or a related field is preferred 2+ years of experience in technical support or a help desk role is required Proven experience using ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk, or similar) Experience supporting enterprise applications (ERP, CRM, etc.) is preferred ITIL Foundation certification or familiarity with ITIL practices is preferred Experience with remote support tools is preferred Demonstrated ability to troubleshoot technical issues methodically Strong understanding of IT Support fundamentals Proficiency with Windows operating systems and iOS mobile devices Proficiency with Microsoft Office Suite and collaboration tools Excellent verbal and written communication skills Strong customer service orientation with patience and empathy Ability to work independently and as part of a team Strong organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment JOB TITLE: APPLICATION SUPPORT SPECIALIST I JOB LOCATION: FORT LAUDERDALE, FL CLASSIFICATION: FULL TIME - EXEMPT - SALARIED REPORTS TO: MANAGER, SOLAR SYSTEMS SUPPORT Moss is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted 30+ days ago

A logo
Astound Broadband, LLCSeattle, WA

$18 - $23 / hour

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This is a hybrid role based in Astound's Seattle SoDo, WA office. A Day in the Life of the Customer Success Technical Support Associate I: Collaborate with the CST team to define and achieve team objectives and key results (OKRs). Provide outstanding customer service and support to Astound customers within this specific product line. Effectively communicate and explain benefits of target products to best match customer needs. Take ownership of customer issues reported and see problems through to resolution. Answer inbound phone calls, respond to emails or other customer communication streams regarding products, sales and billing inquiries. Research, diagnose, document, troubleshoot and identify solutions to resolve customer issues. Resolves problems on the first contact, with a minimum of transfers, by consistently improving personal technical knowledge and understanding. Follow team defined procedures for proper escalation of unresolved issues to the appropriate internal resources. Provide prompt and accurate feedback to customers, team members, and leadership. Maintain a high degree of knowledge about products Astound provides in specific regions, working with customers to ensure the most applicable product is recommended to best serve their needs. Provide support during the enrollment process, process service changes and disconnects and provide trouble call assistance according to departmental policies and procedures. Conduct audits exercises as needed. Other duties as assigned. What You Bring to the Table: Minimum of 1 year in a customer service related environment, call center environment preferred. Telecommunication experience a plus. Strong interpersonal skills with the ability to relate to customers, peers, and management. Demonstrates a thorough knowledge of Wifi and data products and services. Ability to learn and retain new information and concepts quickly. Demonstrates ability to diagnose and solve problems. Exhibits the ability to follow directions and follow through on processes and procedures. Displays proven good judgment and proactive decision-making skills. Must possess the ability to adapt to change. Strong communication by telephone, written correspondence and in person. Must have the ability to stay focused and remain composed during peak periods & when dealing with challenging customers and situations. Must demonstrate excellent attendance & punctuality. Education and Certifications: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Washington for this position is $18.00 - $23.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf

Posted 30+ days ago

The Buckle logo

Seasonal Store Support Teammate (Part Time)

The BuckleJefferson City, MO

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Job Description

Summary

The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager.

Essential Duties and Responsibilities

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise.
  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
  • Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases.
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Monitor and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers.
  • Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
  • Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks.
  • Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit.
  • Special projects and other duties as assigned.

Supervisory Responsibilities

There are no supervisory responsibilities for this position.

Education and/or Experience

No prior experience or training.

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.

#LI-Onsite

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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