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HSPD-12 Program Support Specialist-logo
Watermark Risk Management InternationalWashington DC, DC
Come make your mark with Watermark! 🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We’re intimately familiar with DOD security programs and mission requirements. ⭐ OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do. 💲 COMPETITIVE BENEFITS PACKAGE to address our employees’ physical, mental, emotional, and financial well-being. This includes 100% employer- paid medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan.  At Watermark, our people come first! In this role you will… Complete work items in the EOUSA/USAO account management platform (USAidgov/SailPoint Identity) to include: Create, Change, Replace PIV cards. Conduct sponsorship duties in USAccess to include: New sponsorships; Card renewals; Card reprints; Reissues (re-enrollments); Central print/local print settings ; Shipping info updates; Card terminations; Destroy card Sub Agency Transfers (SAT). Complete PIV card appointments and manage the Assured Identity scheduler using USAccess credentialing equipment. Resupplying and re-calibrating the PIV card printer. Perform inquiries and data validation in databases such as JSTARS, IamDOJ, and USAccess to verify PIV card info. Manage the EOUSA HSPD-12 Help Desk mailbox and provide responses to all PIV card inquiries. Provide weekly statistics to the Program Manager on USAidgov requests, USAccess card actions, PIV card appointments, Help Desk inquires and any other tasks. Perform other tasks as needed or requested such as USAccess Role Assignment, USAccess Site Management, USAccess Report viewing, Credential inventory operator, and other special tasks assigned by the Program manager. Communicate with other SEMS staffs and other DOJ components on PIV card issues Experience Requirements: 2 years of experience or if no bachelor's degree, 6 years’ experience operating a help desk responsible for the identification, prioritization, and resolution of reported issues. Ensuring all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. Extensive knowledge of Personal Identification Verification (PIV) sponsoring, registration, and authentication. Education Requirements:   Bachelor’s degree or equivalent Security Clearance Requirements: A Public Trust clearance is required Other Requirements: May be required to move equipment/files weighing up to 50 pounds Requires ability to consistently perform repetitive tasks including filing and scanning May require sedentary work at least 50% of the time Reports to a physical location which occasionally requires the ability to traverse between buildings Ability to manage stress with a high degree of maturity/professionalism Demonstrated critical thinking and leadership skills and the ability to work well with others Effective verbal and written communication skills Other duties as assigned This position is contingent on funding.*** The anticipated compensation range for this position i s $85,000- $110,000.   Multiple considerations are taken into account when determining the final salary/hour rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor categories.  Central to Watermark’s employment philosophy is the wellbeing of our employees which is why we offer a robust benefits package and wellness program alongside of annual base compensation.) Watermark is an equal opportunity employer.  All terms and conditions of employment are established without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, veteran status, or any other protected category under applicable federal, state, and local laws. Powered by JazzHR

Posted 3 weeks ago

Bilingual Family Support Coach-logo
Sheltering ArmsAtlanta, GA
SUMMARY DESCRIPTION:        The Bilingual Family Support Coach will support two-generation efforts to impact children and their families in education, health and well-being, economic supports, post-secondary and employment pathways with social capital opportunities. The FSC will follow national standards for family-centered coaching in implementing strategies for protective and promotive factors as identified by Strengthening Families. He/she will work collaboratively with the center management team to ensure that family support services are coordinated and integrated. Essential Duties Family Navigator/Pathways Leads the  two-generation  post-secondary/employment pathways and economic supports efforts. Ensures that targeted families participate in the Bridge Assessment which includes goal setting.   Assists families in finding and maintaining employment, job training, enrolling in school and connecting to community resources. Builds relationships with agencies and organizations in the community that are potential resources for families. Plans regular workshops and/or guest speakers in the areas of post-secondary/employment pathways and economic supports. Family Engagement /Transition Leads the  two-generation  social capital efforts. Utilizes all informal and formal opportunities to build and maintain relationships with families. Promotes parent leadership by actively including parents in planning and implementing activities. Facilitates networks and group activities that support families’ strengths, interests and needs. Promotes and build families’ knowledge of child development and parenting skills.   Involves families in advocacy issues. Works collaboratively with parent leaders and center management team to coordinate fundraisers.  Provides opportunities for families to engage in literacy and learning activities with their child. Observes and participates in the classroom as a strategy to support the center staff team and to share information with parents about their child’s development. Collaborates with the teaching staff to conduct home visits, parent/teacher conferences and parent meetings. Leads the internal planning and subsequent involvement of parents in all of their children’s program transitions, i.e. into the program, from EHS to PHS and from HS to Kindergarten.  Develops working relationships with local schools to help coordinate the successful transition of children and families.  Assembles a center-based transition team to assist with planning transition activities. Promotes good attendance using Attendance Works! Strategies and follows the proper procedures for documenting attendance in Procare and following up with families. Plans and coordinates the Parent Leadership Organization (PLO) with parent leaders and the center management team. Implements the Fostering Family Leaders Program or similar parent curriculums on an annual basis. Helps plan, facilitate or co-facilitate the Parent Leadership Organization (PLO) Boot Camp at least annually. Maintains appropriate documentation of all activities and records in the Sheltering Arms data base software as required by Sheltering Arms Policies & Procedures.  Collects family tuition according to Sheltering Arms procedures. Invoices community agencies for tuition according to their requirements. Health and Wellness Leads the  two-generation  health and well-being efforts. Follows Sheltering Arms procedures for referring children for further professional evaluation when necessary. Work cooperatively with the Nutrition, Health and School Readiness Specialists and/or Consultants. Ensures that all children have appropriate health records and screenings on file with the appropriate time period according to Sheltering Arms procedures (ASQ immunizations, health checks, EED, dental exam, etc.). Coordinates and facilitates Healthy Beginnings meetings. Provides support and resources to parents of children with special/mental health/health needs. Ensures that any special nutritional needs of children are met. Makes referrals and link children and families to needed community resources; follow-up on referrals made and outcomes to ensure the needs of families are met. Select parents for participation in the Health and Wellness Advisory Committee. Attends Health and Wellness Advisory Committee (HWAC) meetings. Teamwork & Professionalism Participates as an active and responsible member of the center management team. Demonstrates a belief in the philosophy of Sheltering Arms. Creates a positive, welcoming climate for families. Has a good attendance record and informs the center director when planning to be absent. Follows center rules. Maintains a professional appearance and conducts self in a professional manner at all times. Is a willing learner and accepts constructive criticism. Displays energy and enthusiasm in performing the FSC job. Have a clear understanding of the requirements and regulations from Sheltering Arms funding sources, licensing and accreditation entities, and national initiatives, such as, the Head Start Performance Standards, Child Care Licensing, NAEYC accreditation as well as specific partnering organizations. Maintains files/records on all families served. Answers the telephone in an enthusiastic and helpful manner. Attends workshops planned by the BFTS or other funding, partnering, or regulatory entities and puts their learnings into practice. Attends workshops planned by Sheltering Arms and puts their learnings into practice. Belongs to and participate in a professional organization related to child care and family support. Responds to requests from the administrative office in a timely manner. Maintains confidentiality in all matters regarding the children and families served. KNOWLEDGE, ABILITIES, AND SKILLS: Ability to collaborate with families to develop goals and to provide clear feedback about their progress Excellent analytical and listening skills Excellent communication skills, both written and oral Ability to work effectively with community partners Must be familiar with best practices for family-centered, quality early childhood education Must be able to facilitate parent meetings and workshops Must have basic computer skills Must be able to visually observe and hear children from all areas of the classroom and playground from a distance of at least 70 feet Be able to sit on the floor to interact with children EDUCATION, TRAINING, AND EXPERIENCE: Bachelor’s or Master’s degree in family and consumer sciences; child and family development; social work or closely related field with at least two years of experience in a family support type position. PHYSICAL DEMANDS:   Must be able to lift 50 lbs SPECIAL REQUIREMENTS:    EVALUATION:  Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. Date Established:  8.2.2023         Date(s) Revised:           This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership.  Sheltering Arms reserves the right to update, revise or change this job description and related duties at any time. Powered by JazzHR

Posted 3 weeks ago

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Center For Health Information And AnalysisBoston, MA
At the Center for Health Information and Analysis (CHIA), we serve as stewards of Massachusetts health data, employing multifaceted datasets and cutting-edge analytics to ensure transparency in our healthcare system. By joining CHIA as the Network Support Engineer, you'll become emersed into one of the largest and most disparate collection of healthcare data in the Commonwealth and play a pivotal role in the stewardship and success of CHIA’s influential and essential healthcare analytics products.  The Network Support Engineer, reporting to the Director of Cloud Computing, will be a critical mission resource on the CHIA team.  You will join an IT operations team of extremely dedicated and thoughtful support engineers that will keep our very fast-moving business partners operational day in and day out. At CHIA, we foster a flexible, collaborative environment, offering a hybrid model that balances in-person and remote work. Our hybrid model includes working from our vibrant Boston office at 501 Boylston Street for at least two designated days per week, with the flexibility to work remotely on others.* As Network Support Engineer you will have the opportunity to: Ensure Network Performance Operates at its Peak : Install, deploy, configure and support network hardware such as switches, routers, firewalls, and access points, as well as firmware/security/software updates. Monitor and maintain network infrastructure (routers, switches, firewalls, VPNs, etc.) to ensure uptime, performance, smooth communication, and data transfer.  Conduct network performance analysis and recommend improvements, review network logs and schedule maintenance windows as needed. Handle tickets effectively within timeframes outlined by the Director of Network and Director of IT Operations.  Facilitate Collaborative Support Activities : Schedule meetings with users and vendors as needed to discuss opportunities where performance or best practices are reviewed and implemented. Manage user accounts across multiple systems. Perform Active Directory administration and support MFA. Collaborate with cross-functional teams (InfoSec, Cloud, Development, Analytics) to implement integrated solutions. Troubleshoot and Resolve Issues : Perform analysis, diagnosis, and resolution of network-related issues such as connectivity, latency, security, network switches, servers, wireless controllers, WAP and data domains. Provide Tier 1 and Tier 2 support for network incidents and service requests, escalating any issues that require subject matter experts or vendor support.  Here are the important qualifications we are looking for: Collaborative and Customer-Focused : Ability to and commitment work collaboratively with internal and external groups to ensure excellent customer service and support. Strong customer service focus and interpersonal skills. Excellent Communicator and Problem Solver : Ability to analyze and resolve tier 1 and 2 issues, escalating when necessary. Excellent written and verbal communication skills.  Ability to professionally communicate with employees at all levels of an organization. Experienced IT Professional : Proficiency in TCP/IP, DNS, DHCP, VLANs, OSPF, BGP, LAN, WAN, VPN, NTP, and wireless networks. Hands-on experience with Cisco, DELL switches, Palo Alto, or similar hardware/software.  Familiarity with monitoring tools and packet analysis.  Experience with Azure cloud platforms.  Scripting skills (Python, Bash) for automation. Hands-on experience with VMWare vSAN, vSphere, ESXi and vCenter. Familiarity with Storage, disaster recovery, and backup solutions such as Veeam, DataDomain. Proficient in Active Directory and Documentation : Possess experience with Active Directory account creation, password resets, distribution groups, and other AD functions. Demonstrated knowledge of group policy management and creation. Ability to produce and maintain documentation, knowledgebase articles, and training materials. Highly Organized and Detail-Oriented : Detail-oriented and highly organized, able to handle a variety of tasks efficiently. Demonstrated ability to prioritize workload and manage high-pressure situations effectively with minimal supervision. Take the initiative and complete complex technical tasks with minimal supervision. * As an IT professional, you may be required to work in-person additional days to meet operational needs and priorities. Minimum Entrance Requirements: Applicants must have (A) at least two (2) years of full-time or equivalent part-time professional or practical experience in the field of information technology network services, or (B) any equivalent combination of the required experience and the substitutions below.  Substitutions:    An Associate’s degree in a related field may substitute for one (1) year of the required experience.   A Bachelor’s degree or higher in a related field may substitute for the required experience. NAGE Unit 6: Network Services Job Family Level II; Network Specialist II. Full Salary Band: $79,538.68 - $118,661.1 1   Comprehensive Benefits    When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.   Want the specifics?  Explore our Employee Benefits and Rewards!    Together, let's embark on a journey of meaningful impact in healthcare. We invite you to take a chance on CHIA, where your expertise will shape the future of healthcare in Massachusetts.  Likewise, we're eager to take a chance on you - to welcome a dedicated professional who shares our passion for making a difference. Join us in this collaborative endeavor, where we'll forge new paths, innovate, and lead the way toward a healthier Commonwealth.  Apply now  and be part of our transformative journey at CHIA!  An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Information submitted by applicants is collected through the JazzHR Platform, your submission of application materials constitutes your express consent for this information to be provided to JazzHR for processing. Please do not include any personally identifiable information with your application materials other than that specifically requested by CHIA. CHIA requests basic information such as name, address, telephone number, and email address. You may also self-identify with your race/ethnicity, gender, disability and/or veteran status. However, you should not provide more detailed personal information such as your date of birth or Social Security Number with your application materials. Powered by JazzHR

Posted 3 weeks ago

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HASC Center Inc.Brooklyn, NY
About the Position: HASC Center supports people of all ages with intellectual and developmental disabilities in achieving the fullest lives possible by creating new opportunities for living, loving, working, and learning. HASC Center promotes a person-centered approach by creating support that caters to the specific needs of each person. We are looking for dedicated and caring individuals to join our team help support individuals with intellectual disabilities to achieve a greater level of independence and community integration. The ideal candidate will have enthusiasm for working with people with intellectual and developmental disabilities and a willingness to help with Activities of Daily Living (ADLs) such as assisting with showering, toileting, grooming, laundry, and housekeeping as necessary. Residential support professional work directly with people in their homes, work, and daily life in varying capacities. Mission Statement: The HASC Center mission is to advocate for, educate and assist individuals with developmental and intellectual challenges to make life choices, exercise independence and develop responsibility. In this endeavor, HASC Center encourages all individuals to maximize their dreams and become productive members of the community. This is accomplished by providing an array of individual and family supports through a dedicated team of professionals and support staff. About the Program: As a Residential staff member, you will provide support to a group of people with intellectual and developmental disabilities. You will foster increased socialization, skill building, community safety, and overall independence skills while assisting them in developing independence and life skills. Location: Brooklyn, NY Schedule: Sunday - Thursday 7:00 am - 3:00pm 3:00 pm - 11:00pm 11:00 pm - 7:00 am Responsibilities: Be familiar with individual's IPOP, Life Plan, Staff Action Plan, Behavior Plan, etc.in order to understand how care is managed. Assist individuals with ADL and other independent living skills in accordance with plan documents. This assistance may take the form of full support, partial support or verbal prompting, as well as behavioral interventions as indicated in the behavior management plan. These tasks may include grooming, toileting, showering, housekeeping, budgeting, shopping, etc. all according to the support needs of each individual being supported. Promote and advocate for individualized services and implementation according to the outlined plan. Ability to follow a computer documentation program, in order to chart outcomes and observations including but not limited to staff action plans, behavior data, sleep charts, log books, etc. Commit to person-centered supports and honor the personality, preferences, culture and strengths of the individual. Insure protective oversight is provided to individuals in accordance with their Plan of Protective Oversight. Ability to move and stand for prolonged periods and frequently perform physically demanding tasks including: (and then use the list that's already there) Accompany individuals on community outings. Communicate with other program staff via the communications log book and attendance at staff meetings. Work collaboratively with other members of staff in maintaining a positive, encouraging environment to support the individuals. Adhere to all federal, state and city regulations regarding service provision and documentation. Report all incidents as per HASC Center policies and procedures. Conduct fire drills and document results in accordance with supervisor's instructions. Attend staff meetings and trainings on an on-going basis to increase knowledge of the individuals and best practices. Take all required trainings and maintain all certifications and driving authorization. Ability to push people in wheelchairs. Transport individuals in agency vehicles, as needed. Adhere to all HASC Center policies as outlined in the Policy and Procedure manual, included but not limited to, maintaining a Kosher home environment along with a Jewish environment as our individuals expect. A residential support professional may be required to report to alternate work locations (e.g. Hospital, Dr.'s Office etc.) Perform additional duties as they exist or may change as assigned by supervisor. Education and Experience: A High School Diploma or GED is required; some college is a plus Work or life experience with intellectual/developmental disabilities is a plus Ability to support people with intellectual/developmental disabilities Basic written and verbal communication Basic Computer knowledge Valid NY State Driver's License may be required depending upon the position Tuberculosis test mandatory for most positions Additional Knowledge, Skills, and Abilities: Interpersonal and problem-solving skills Willing to take initiative Benefits Include: Medical/Dental/Vision Coverage for full-time positions Retirement Plan with matching contributions Generous paid time off Commuter Assistance Plan Dependent Child Assistance Plan Employer Sponsored Life Insurance HASC Center is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. Pay: 17 Per Hour Powered by JazzHR

Posted 3 weeks ago

Technology Implementation and Support Specialist-logo
Vista Prairie CommunitiesChamplin, MN
Start a new career as a Technology Implementation and Support Specialist at Vista Prairie Communities, Assisted Living and Memory Care! Join Vista Prairie Communities and elevate your career while making a meaningful impact. Enjoy our supportive culture, outstanding benefits, and the opportunity to build lasting friendships. This is your chance to be part of a mission-driven family dedicated to serving the community and enriching lives. Don’t miss out on this opportunity to unlock your true potential and find purpose in your work. Become a valued member of Vista Prairie Communities today.  Apply today and receive a response within 48 hours!  Why choose Vista Prairie Communities?  Join a team that values your unique talents and abilities.  Bring smiles to our residents through compassionate, joyful care.   Great Benefits Package Available.  Salary is $70,000 - $90,000/year | Credit for experience will be given.  How you will make an impact:  Vista Prairie Communities is seeking a Technology Implementation and Support Specialist.  Working within the framework of Vista Prairie Communities’ (VPC) values of Caring, Respect, Collaboration, Innovation and Stewardship, the Technology Implementation & Support Specialist provides hands-on IT support, technology project implementation, and user adoption facilitation. This position serves as both the technical expert who keeps the information systems running smoothly and the strategic resource who implements our Technology Investment Roadmap while ensuring the end-users embrace and maximize the use of technology tools to provide exceptional care to our residents.   Some of your Key Accountabilities will include: maintaining the technology infrastructure, implementing new solutions from the strategic roadmap, and empowering team members to confidently and effectively use technology in their daily care responsibilities. Some of your Duties and Responsibilities will include: Onsite Technology Support & Troubleshooting , Technology Project Implementation & Deployment,Technology Adoption & User Enablement, Multi-Site Technology Coordination.  Together we can make a meaningful impact on the lives of our residents. Schedule:  This is a Full-Time Salaried position.  What you will need:  Willingness and ability to travel regularly to all Vista Prairie communities (approximately 50-70% travel) required. Bachelor's degree in Information Technology, Computer Science, or related field, OR equivalent combination of education and experience required. 4+ years of hands-on experience in technology support and system implementation, preferably in healthcare or senior care settings required. Advanced certifications in healthcare technology systems or senior care technology are required. Project management certification (PMP, Agile, or similar) preferred. Valid driver's license and reliable transportation – ability for high levels of travel throughout MN, WI, IA, required. Benefits Available:   Full-time Employee Benefits:  PTO  Holiday Pay  Health, Dental, & Vision Insurance   Flexible Spending Account  Life Insurance  STD  LTD  401K  Employee Referral Program  Educational Assistance Program  Employee Assistance Program  To apply, please complete the required questionnaire. We accept applications on a rolling basis. We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. Powered by JazzHR

Posted 2 weeks ago

Customer Support Specialist - Minneapolis, MN-logo
Accommodations Plus InternationalMinneapolis, MN
We're looking for a personable and tech-savvy problem solver to join our team as a Customer Support Specialist. The Customer Support Specialist supports our airline partner onsite at their office location by processing hotel and ground transportation reservations, cultivating successful relationships with our airline partner, and providing professional, courteous, and friendly service to our valued customers.  Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total customer service to include but not limited to the following: Serve as API’s on-site liaison with the airline partner, providing support, guidance and training. Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed. Follow-up on all client requests and transactions. All tasks must be fully executed, and client satisfaction is critical. Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely. Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API. Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts. Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations. Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours. Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner. Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion (We will train you during a paid training period!) Competencies Knowledge of airline crew scheduling is a strong plus. Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required. Excellent Interpersonal skills. Able to work in a fast-paced environment. Great telephone etiquette. Excellent writing skills. Excellent computer skills. Ability to multitask and prioritize. Detail oriented with great organizational skills. Flexible work schedule including availability to work weekends and holidays. Able to work overtime if needed. Second language a plus. Position Type and Expected Hours of Work This is a full-time position, 3pm-1am CST.  Flexible schedule availability, including weekends. Compensation This is a non-exempt, hourly position. The hourly rate for this position is $21 per hour. Required Experience Ability to positively present API in customer facing situations. Customer service background is a plus. Airline/Hotel/Travel experience is a plus. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Other Duties Duties, responsibilities and activities may change at any time according to business needs. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR

Posted 3 weeks ago

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Hive Group LLCSpringfield, VA
  General Application – TSA Program Support Location: Various TSA Sites in the DC Metro Area (Hybrid/Onsite Roles May Apply) Clearance Requirement: Public Trust or higher (may vary by role) Employment Type: Full-Time (Contingent Upon Contract Award) Position Overview: Hive Group is actively seeking skilled professionals with experience supporting the Transportation Security Administration (TSA) to join our team as we transition to a critical program. We are pursuing a follow-on contract and are committed to ensuring continuity and high-quality service delivery. This general application is intended to capture and retain top talent currently supporting the incumbent effort. Our team will match your background to appropriate positions as we move forward with transition planning. Candidates with current or prior TSA experience will be prioritized. All submissions will be treated with strict confidentiality. Key Responsibilities: Providing program management, acquisition, logistics, cybersecurity, engineering, or administrative support Supporting strategic planning, performance tracking, and risk management activities Delivering technical expertise in systems engineering, requirements analysis, or IT service management Preparing reports, briefings, and program documentation in support of TSA leadership Collaborating with government stakeholders and cross-functional contractor teams to meet mission goals Ensuring compliance with TSA policies, directives, and security requirements Qualifications: Prior experience supporting TSA or another DHS component (strongly preferred) Ability to obtain and maintain a Public Trust or higher clearance Demonstrated expertise in one or more of the following areas: program management, acquisition, IT, cybersecurity, finance, policy, engineering, or administrative support Strong communication, collaboration, and analytical skills Proficiency with Microsoft Office Suite and TSA-standard tools (e.g., SharePoint, Jira, Confluence, etc.) A Commitment to Equal Opportunity Hive Group is an Equal Employment Opportunity and Affirmative Action employer dedicated to fair and unbiased employment decisions. We do not discriminate based on race, color, sex (including gender and transgender status), age, religion, national origin, disability, marital status, veteran status, domestic partner or civil union status, gender identity, medical condition, genetic information, sexual orientation, or any other status protected by applicable federal, state, and local laws. Our hiring and promotion decisions are based exclusively on an individual’s qualifications and suitability for the role. Protecting Your Information Stay vigilant against fraudulent job offers and individuals impersonating Hive Group Talent Acquisition Specialists. Hive Group will never request payment details or money during the application process. Official communications will only come from email addresses ending in @ hive-llc.com  or @ applytojob.com  — not from free email services like Gmail or messaging platforms such as WhatsApp. If you receive suspicious messages requesting payment or personal information, please report them immediately to  talentacquisition@hive-llc.com .   Powered by JazzHR

Posted 3 weeks ago

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Security National Life Insurance CompanyPhiladelphia, PA
About Security National Life Insurance Company Security National Life Insurance Company has been providing trusted and innovative insurance solutions for over 50 years. We specialize in helping families plan for the future with affordable final expense insurance, preneed funeral plans, and more. Our mission is to deliver peace of mind and financial security to individuals and families. Job Description As an Independent Life Insurance Agent with Security National Life, you’ll have the opportunity to build a rewarding career while making a meaningful impact in your community. This is a commission-based position designed for self-driven individuals who are passionate about helping others plan their futures. You’ll be able to enjoy the flexibility of working independently while having the backing of an established and reputable insurance company. Responsibilities Prospect, identify, and develop relationships with clients seeking life insurance or final expense coverage. Educate clients on Security National Life’s insurance products and solutions tailored to their needs. Help clients with policy applications, ensuring accuracy and compliance with company guidelines. Provide exceptional customer service to maintain long-term relationships with policyholders. Stay informed about industry trends, regulatory requirements, and product updates. Benefits of Partnering with Security National Life High Commission Rates : Competitive commission structure with potential for overrides and bonuses. Training & Support : Access to world-class training programs, mentorship, and ongoing support from company leaders. Flexible Schedule : Work at your own pace and on your own schedule. Marketing Tools : Receive marketing materials, online tools, and leads to help grow your business. Growth Potential : Build and scale your own agency, earning overrides from your team’s production. Technology Resources : Use our innovative tools and platforms for quoting, applications, and managing client information. What We’re Looking For Entrepreneurial Spirit : Self-motivated, ambitious, and goal-oriented individuals. Passion for Helping Others : A strong desire to assist families in planning for the future. Sales Experience : Previous sales or insurance experience is a plus but not required. Licensing : Active life insurance license or willingness to obtain one. Communication Skills : Strong interpersonal and relationship-building skills. Compensation This is a commission-based role with unlimited earning potential. Successful agents typically earn between $50,000 and $275,000+ annually , depending on performance and dedication. How to Apply Take the first step in building your career as an independent agent with Security National Life Insurance Company. Submit your application today. Apply Now Contact Us : For questions, email donpopeinsure@gmail.com or call 302-480-9733. Join a trusted company that empowers agents to succeed while helping families prepare for the future. Start your journey with Security National Life today! Powered by JazzHR

Posted 3 weeks ago

Server Support - Information Systems Specialist I-logo
Illinois Secretary of StateSpringfield, IL
Office of the Illinois Secretary of State Alexi Giannoulias Job Title:        Server Support ​​​​– Information Systems Specialist I Division:        Technical Services Union:            IFT Location:        2701 S Dirksen Pkwy, Springfield, IL – Sangamon County Salary:          Range $5,761 to $10,719 – commensurate with experience Benefits:         https://cms.illinois.gov/benefits/stateemployee.html Overview: Assists in the maintenance of vendor or customer software, both stand-alone and on networks (LANs) within the Office of the Illinois Secretary of State by providing installation, training, diagnostic and administrative support for the effective utilization of application software and system development using application software; assists to establish, modify and monitor user accounts and groups; provides customer assistance in resolving complex problems on the departmental servers and on stand-alone computers.  Support of our Azure and M365 environment including online Exchange systems.  Duties and Responsibilities: Participates in the tracking, responding and resolving trouble tickets and assistance calls from customers dealing with application software, and developing resolutions to complex problems which result from interaction with other hardware or application software; works with other software and hardware technicians when necessary to correct hardware and/or software operational errors. Assists with the development, documentation and installation complex data processing systems such as “Microsoft Exchange” “Active Directory” “Windows File and Print Servers” using application software; Assists with the implementation and maintenance of these systems Assists in the development, implementation and maintenance of the security measures consistent with the policies of the Information Technology Department; utilizes management tools to monitor application users and utilization; optimizes networking facilities, forecasting future growth requirements based on the data collected and presents findings to supervisor. Assists with systems analysis of new software and hardware products for possible future implementation; may provide recommendations and/or consultation to users, and immediate supervisor on findings; installs application software and upgrades; tests new software before final implementation. Assists in the day-to-day operations of the Secretary of State Active Directory infrastructure including DNS, DHCP, Active Directory, operating systems, File and Print Server, and Microsoft Azure / Microsoft 365. Maintains and updates under direction documentation related to procedures, activity logs, statistics, required reference manuals, menus, backup, execution reports, etc. Travels as necessary for education, and site surveys. May be required to act independently in response to unplanned hardware, software or systems failure. Performs other duties as required or assigned. Education and Experience:   Requires knowledge, skill, and mental development equivalent to the completion of two years of college with coursework in the computer science field OR 2.5 years of technical systems and/or programming experience as would be gained as an Information Systems Technician OR any equivalent combination of education and experience and/or IT project management. Knowledge, Skills and Abilities: Requires working knowledge of systems design and implementation, including the way programs are written, compiled, and tested, the methods of operating computers, and the way data is transcribed into a form suitable for reading by computer. Requires working knowledge of the devices for capturing data for computers and the means available for receiving and transmitting data from remote locations to a computer. Requires working knowledge of the advantages and limitations of computer communication, and information retrieval systems as management information tools. Requires working knowledge of the methods, procedures, and techniques of conducting feasibility studies for converting to computer applications. Requires the ability to organize facts and findings, analyze data logically and to present results with clarity and comprehension, orally, in written or graphic form. Requires the ability to use and understanding of appropriate methods, tools, applications, and processes. Requires the ability to approach work in a rational and organized manner. Requires the ability to exercise sound judgement in analyzing, appraising, evaluating, and solving problems of a procedural, organizational, administrative, and technical nature. Requires ability to adhere to organizational standards for security, privacy, and ethics. Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class. Requires the ability to lift, carry, and push/pull 0 – 50lbs. Application Process:  Please visit  https://ilsos.applytojob.gov/apply  to apply by completing the online application; you may also upload a resume or other attachments as needed . Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).   Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. Powered by JazzHR

Posted 3 weeks ago

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MetroSysWalnut Creek, CA
Job Summary: We are seeking a skilled Desktop Support Technician to provide onsite technical support across multiple local locations. The technician will be responsible for troubleshooting hardware and software issues, setting up and configuring desktop systems, and providing general IT support to employees. This is a field-based role that requires travel between company locations to ensure smooth operation of all desktop and network-related systems. Key Responsibilities: Onsite Technical Support: Provide hands-on support for desktop computers, laptops, printers, and other office equipment. Diagnose and resolve hardware, software, and networking issues for end-users in a timely manner. Set up, install, and configure workstations, including operating systems, software applications, and peripheral devices. User Support and Troubleshooting: Assist users with technical problems related to desktops, laptops, and mobile devices. Resolve issues related to Microsoft Office, email clients, VPN access, and other business-critical applications. Provide support for network connectivity issues, printers, and other office IT equipment. Travel Between Locations: Regularly travel between multiple local offices to provide onsite IT support as needed. Coordinate with local site managers to prioritize and address support tickets based on urgency and business needs. Maintain inventory and equipment at each location, ensuring all hardware is functional and properly configured. Setup and Configuration: Install, configure, and troubleshoot hardware such as desktops, laptops, printers, and network devices. Manage user accounts, permissions, and access in accordance with company policies. Assist in the deployment and setup of new systems, including imaging, patching, and testing hardware before deployment. Preventive Maintenance and Updates: Perform routine maintenance and updates on all desktop systems and peripherals to ensure optimal performance. Manage software updates and security patches to keep systems compliant with company security protocols. Documentation and Reporting: Maintain detailed records of support activities, configurations, and inventory for each location. Ensure all service tickets are logged and resolved in the company’s IT ticketing system. Provide feedback and suggestions for improving IT services and processes. Skills and Qualifications: Proven experience as a Desktop Support Technician or similar role. Strong knowledge of Windows and Mac OS environments, along with familiarity with desktop hardware and software troubleshooting. Experience with Microsoft Office 365 , Active Directory, and VPN setup and support. Basic understanding of networking, including TCP/IP, DNS, and DHCP. Excellent problem-solving skills with the ability to troubleshoot hardware, software, and network issues. Strong communication skills with the ability to explain technical concepts to non-technical users. Other Requirements: Ability to travel to multiple local locations regularly (valid driver's license required). Strong customer service orientation and ability to work independently. Flexibility to respond to urgent support requests across locations. Powered by JazzHR

Posted 3 weeks ago

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Mountain Area Community Services (MACS)Arden, NC
This position would be providing one on one support and companionship for an active young adult male with physical, cognitive and behavioral disabilities. The right candidate will be physically fit, mentally quick, and a skilled, safe driver. Services provided are Supported Employment to assist client with his home based business of recycling and hauling, and Community Networking to assist him with community integration. The successful candidate will work two to three days during the week with an opportunity for some overnight shifts episodically throughout the year. Being “handy” and enjoying fixing things and taking things apart are a plus.  Smoking is not allowed on-site or at the workplace.   The first 6 1/2 + hours a day are paid starting at $24/hour.  An additional 1.5-2.5 hours of a normal day start at $20/hour.  Increments in pay of $.50/hour will be made every six months for the first two years.  Preference is for a male for this particular position. Requirements High school Diploma, GED or Equivalent Valid Driver’s License with Current Vehicle insurance Excellent Driving skills Clean driving record Excellent social, problem solving and communication skills Must be physically strong and mentally engaging Must be accustomed to high level of activity Must be able to be comfortable with transfers and lifting Must be able to lift up to 75 lbs. or more Should be a handyman of sorts that enjoys tinkering with things Must be able to be physically fit to assist with physical transfers and Supported Employment Services Powered by JazzHR

Posted 3 weeks ago

SOLIDWORKS Customer Support Engineer-logo
MLC CAD SystemsAtlanta, GA
SOLIDWORKS Customer Support Engineer MLC CAD Systems is seeking to add a SOLIDWORKS Customer Service Engineer to our team. The primary objective of the SOLIDWORKS Technical Support Engineer is to increase customer success by providing the highest quality technical support for MLC CAD Systems Clients. If your background matches the experience & qualifications we are looking for, we would love to have you apply for this position. LOCATION: Atlanta GA ____________________________________________________________________________ This is a customer-facing (via phone, web meeting, or email) position that requires good written and verbal communications skills, and a proven proficiency in troubleshooting and resolving technical issues that affect users of SOLIDWORKS applications. Responsibilities  of SolidWorks Customer Support Engineer: Diagnose and solve a range of issues, including, but not limited to software deployment, installation & setup, general 3D modeling, and hardware-related issues. Provide resolution to technical support issues in a professional and timely manner. Develop workarounds and operating techniques when needed and communicate them to customers. Conduct webinars/support training for the customers to enhance their SOLIDWORKS troubleshooting skills. Develop and implement web-based support including knowledge base articles, technical and operational techniques, and technical documentation. Communicate with customers via phone, web meeting, and e-mail to solve problems. Limited travel may be required for visiting clients to provide additional or escalated on-site support. Qualifications  of Customer Support Engineer: Strong customer focused attitude is a must. Experience with 3D CAD software such as SOLIDWORKS Desktop CAD or 3DEXPERIENCE SOLIDWORKS roles. SOLIDWORKS CSWP preferred. Positive, self-motivated individual with a high level of enthusiasm and willingness to learn and incorporate coaching and instructions into daily tasks and assignments. Strong verbal and written communication skills. Familiarity with Microsoft Operating Systems and Microsoft Office products. 2+ years related design or drafting experience, or equivalent combination of education and experience. Technical degree in Mechanical, Aerospace, Computer Science, or related discipline is preferred. Have a basic understanding of manufacturing practices and processes. A position on our Technical Support team ranges from $80K to $90K/yr (base + performance bonus). We value our employees and provide full healthcare benefits, company 401k and paid vacation. Powered by JazzHR

Posted 1 week ago

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Rising Star ExecutivesMobile, AL
The Client Support Representative works on-site at our marketing & promotional events and provides support to the team at our corporate headquarters in Georgia. We specialize in customer retention and customer acquisitions for our clientele. As we continue to grow, we’re looking for people who can grow with us. If you’re looking for a great career opportunity, apply to join our team. We achieve results by hiring exceptional people and providing them with the tools and support they need to maximize their potential. We are currently seeking an individual for our Client Services Supervisor opportunity. In this role you will who oversees the administration of the Client Services team. This person ensures that client service responsibilities are handled according to client and company requirements, as well as maintaining an environment that maximizes accuracy and productivity and incorporates risk-based controls. In this role you will be the face of our company and we expect the highest level of professionalism possible as we are representing charities and non-profits. A Self-motivated team player you may be just the person we are looking for. Team Work, Dependability, Apparent Motivation and Ethics are an integral part of all positions with our firm. We Offer Professional Fully Paid Training Superior networking and management skills Ongoing weekly training Dedicated mentor to help you grow and reach your goals Freedom to design and control your own schedule, flex time Travel opportunities Fun Team environment Qualified Candidates Should Possess: High school diploma or general education degree (GED); or a minimum of six months customer service, marketing or related experience Ability to effectively present information to customer, clients and other employees Possess basic mathematical skills Possess basic computer and computer software skills Ability to apply good judgment in dealing with problem solving and carrying out directives 1-2 years relevant marketing, customer service experience preferred Excellent written, oral, and listening communication skills Ability to uphold highest level of confidentiality and professionalism Ability to work in a multi-tasked environment Required Skills/Experience Leadership experience including the ability to prioritize workloads and meet deadlines in a fast paced environment Strong problem solving skills with an understanding of the impact that the Client Services team has on the company Demonstrates initiative and ability to work with minimal supervision Utilize clear verbal and written communications skills Suggest process improvements with continued attention to client and control guidelines Powered by JazzHR

Posted 3 weeks ago

Life Transition Team Member – Sort, Organize, and Support Families-logo
Caring TransitionsSt. Louis, MO
Join Our Caring Transitions Team in Central St. Louis! Ready for a job that’s as flexible as your lifestyle and as rewarding as it sounds? At Caring Transitions, we specialize in bringing order and calm to families in times of change—be it downsizing, estate sales, or online auctions. We do it all with heart, a smile, and a supportive team that feels like family. Why You’ll Love Working with Us Flexible Scheduling: We respect your time, giving you a flexible schedule that lets you keep your evenings and weekends. Competitive Pay: Earn $16–$20/hr—because your time and talent are worth it. Room to Grow: Opportunities to advance within a company that values your dedication. Fun & Friendly Team: Work alongside supportive, fun coworkers who’ve got your back. Feel-Good Work: Make a meaningful difference in people’s lives every day. Warm fuzzies included! What You’ll Be Doing Organizing & Sorting: Channel your inner Marie Kondo to help organize households. Packing & Unpacking: Help clients settle in, handling their items with care and a smile. Auction Prep: Stage and photograph items for online auctions—new homes await! Customer Support: Be the comforting presence clients need during challenging transitions. Lifting & Moving: Get in some steps and strength-training while you work (no gym required). Who We’re Looking For Team Players: If your teamwork skills are second to none, you’ll fit right in! Positive & Friendly: Love brightening people’s days? You’re in the right place. Reliable & Trustworthy: We rely on you to do the job right. Physically Fit: Able to lift 30 lbs and stay on your feet—bonus if you enjoy staying active. Adaptable: Ready to go with the flow and work in a variety of environments. Must-Haves Multitasking Skills: Can you handle multiple tasks without missing a beat? Perfect. People Skills & Empathy: Be the friendly face clients remember and appreciate. Valid Driver’s License & Reliable Transportation Basic Tech Skills: Comfortable using a smartphone or computer for scheduling and projects. Availability Flexible, Part-Time Hours: No two days are alike, so every week brings something new. If you’re looking for a flexible, fulfilling job where you can make a real difference, apply today! Join us at Caring Transitions of Central St. Louis and become part of a team that helps bring peace of mind to families in transition . Powered by JazzHR

Posted 3 weeks ago

Sales Support Representative-logo
Power PlusPerris, CA
Are you looking for an opportunity to get into sales? Do you love building relationships and helping others? Are you organized, detail oriented, and good at multi-tasking? If so, we should talk. We are  Power Plus!  A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions. We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more. We’ve built a 35-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community. Our biggest differentiator is the quality of our people, and the working environment we create for them, which really has to be seen to be believed. Currently we are seeking a candidate to join our Construction Services Sales team as a Junior Sales Representative. Medical Dental Vision Training and mentoring 401(k) with matching Paid sick leave Paid vacation Job Summary : This position provides essential support to existing sales representatives primarily throughout the Southern California region. This includes assisting multiple reps across various geographic areas and territories and may include support to other remote markets under special circumstances. The primary goal of this role is to streamline and enhance the sales process, enabling representatives to secure new business efficiently. Key responsibilities include coordinating utility company requirements for temporary power service applications, generating quotes, preparing handoff packets, conducting on-site customer meetings, cold calling, providing sales coverage during rep absences, competitor site visits, and proactive lead generation. JOB RESPONSIBILITIES: Build and grow relationships with each of the Sales Representatives in the Southern California market. Manage new sales opportunities at the discretion of sales rep and management Prepare new quotes and proactively follow up on outstanding proposals. Create budget bids for upcoming projects. Creation of handoff packets once project is awarded. Prepare and submit utility company source verification packets, track their progress, manage revisions and addendums through final approval. Create and submit basic single-line diagrams using company templates provided. Cold calling for new relational development. Adhere to Power Plus! safety and quality standards. Other duties may be assigned as business needs require. COMPETENCIES/REQUIREMENTS: Proficiency in using MS office suite and CRM tools to manage workload. Must have the ability to travel within the Southern California market five days a week. If hired, must be able to verify eligibility to work in the United States and pass a pre-employment drug test. Must have a valid driver’s license Ability to take direction from a multitude of sources. Eagerness to learn and grow. Strong oral and written communication abilities with the ability to grow and maintain relationships. An affinity for developing strong professional networks. Cross-functional collaboration with operations, sales and back office staff. Prospecting and lead generation using various sources, including social media. Proficiency in using MS office suite and CRM tools to manage workload. Ability to multitask within job duties. Pay Range:  $50,000 -$60,000 If you’ve always wanted to really make a difference, have your contributions mean something, and work for a place where loyalty, integrity, and hard work still means something, we want to hear from you! Powered by JazzHR

Posted 3 weeks ago

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YE OrganizationSan Mateo, CA
About Us: YE California is a dynamic and fast-growing company dedicated to delivering top-notch solutions to our clients. We are seeking a motivated and results-driven a  Customer Service And Sales Support Representative  to join our team by working at home and expanding our customer base. Job Responsibilities: Engage with potential clients through virtual meetings, emails, and calls. Identify customer needs and provide tailored sales solutions. Build and maintain strong client relationships to ensure long-term partnerships. Meet or exceed monthly sales targets and KPIs. Collaborate with the sales and marketing teams to optimize sales strategies. Accurately maintain CRM records and follow up with leads. Stay up to date with product knowledge and industry trends. Qualifications: Proven experience in sales, customer service, or a related field. Strong communication and negotiation skills. Self-motivated and goal-oriented with the ability to work independently. Comfortable with virtual communication tools (Zoom, Slack, CRM software, etc.). Ability to adapt to a fast-paced, target-driven environment. A positive attitude and a passion for sales. What We Offer: Competitive commission structure, bonuses and retirement package. Flexible work hours with a fully remote setup. Opportunities for career growth and development. Training and support to help you succeed. A dynamic and collaborative team environment. Powered by JazzHR

Posted 3 weeks ago

Direct Support Professional- West Chester-logo
365 Health ServicesWest Chester, PA
365 Healthcare Services is looking to expand into the Chester County area and is looking to hire Direct Support Professionals (DSPs). If you do not have experience, it is not a problem. Each individual has unique needs and we will pair you up with an individual that has similar interests and is in a geographical area that you are comfortable with. The individuals that we are working with have a diagnosis of Intellectual Disabilities or Autism. We especially have a need for part-time employees, but will consider all applicants. Are you a kind person that has patience? Do you enjoy having a job that is not confined to an office? Do you enjoy helping people to learn skills that you and I may take for granted? Do you have a clean criminal background check? If you answered “yes” to those questions, then please consider checking us out. We will train you on all the specifics and you will be paired up with another, experienced DSP who will help you learn the job. We can provide the training, but in truth – if you are a kind person that knows a thing or two about life, we are interested in meeting you. As a Direct Support Professional, you will have the following benefits: Weekly pay Flexible Schedules VERY Competitive Wages Holiday Pay Paid Trainings Overtime Compensation Medical, Dental, and Vision Benefits Qualifications to be a Direct Support Professional include: · All clearances and training can be obtained with the assistance of 365 upon hire Benefits: Very competitive pay Employee assistance program Flexible schedule Health insurance Paid time off Dental insurance Schedule: Based on your availability and the clients. Day shift Evening shift Monday to Friday Night shift Weekend availability License/Certification: Driver's License (Required) Car Registration (Required) Proof of Insurance (Required) Work Location: Private home or in the community Hiring Insights Job Types: Full-time, Part-time Payrate: $17.00 - $20.00 per hour Powered by JazzHR

Posted 1 week ago

Ticket Support Agent- Flex Time-logo
Leading Edge ConnectionsTampa, FL
Job Description - This is a Remote Flex Time Position  Leading Edge Connections, LLC. is a full-service virtual Contact Center outsourcing company built FOR The People! All our teams are 100% Native Virtual (work at home) and always will be! No more stuffy offices, cubicles, crummy breakrooms, or boring clients when you join the LEC Family. Do you love talking all things music? Does helping other fans get their questions answered sound like a fun job? Well you are in luck! We are looking for experienced customer support reps who are great at typing and up to date on all the current music artists. You must be able to work at top speeds on the computer and have a fun-loving attitude! Check out our opportunity below! We are looking for passionate individuals interested in being part of an awesome team in the music industry. Our representatives play an important role in helping fans via ticketing. This includes purchasing merch, password resets, website assistance and troubleshooting, and more. If you're an individual that is passionate about music and helping others, we encourage you to apply! Qualifications: Must have a LOVE of music! The biggest artists we represent are in Pop and Country 1-3 years call center chat experience required Technical experience strongly preferred, experience in  Zendesk is a definite plus Ability to type 30 wpm with 90% accuracy or above consistently Strong messaging communication skills, active listening abilities Ability to work independently and utilize resources to resolve customer issues Great understanding of text and chat acronyms Have excellent grammar, but also know when to use the lingo Previous work from home experience preferred Understanding of contact center support metrics and ability to implement actions for improvement · Must have a High School Diploma or equivalent Hardware/Software Requirements: Your own computer Processor: Intel® Core™ i5 5200 Series or greater Memory: 8GB on Windows 10 or higher / 10 64 bits Screen Resolution: 1280x768 or higher, dual monitors required Reliable High Speed Internet with an ethernet connection.  USB headset NO Chromebooks, iPads, MacBooks, netbooks, or any type of tablet (Must be a laptop or a desktop) Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system) Must be hardwired to router Firewall must be enabled (Will be checked prior to allowing login to system) Responsibilities Express genuine empathy and concern for your customers' issues and address as if they were your own Answer, evaluate and prioritize requests from customers having questions or experiencing problems with services or products Ability to identify high-risk customer situations and escalate appropriately without hesitation Able to keep up with multiple chats at a time Accurately document all required information and chat details in the ticketing system Respond to and resolve open issues in an appropriate timeframe Ability to identify trends related to systems, platforms and/or customers and escalate appropriately to management Ability to multi-task using multiple systems Skillfully change from one task to another without loss of efficiency or composure Be available at your desk, maintaining punctuality and attendance at all scheduled times Remain positive and professional in all customer interactions Flexibility to cross train as requested Job Type: Flex-time Pay: Up to $16.00 per hour (base plus bonus structure)  Type: 1099 contract Hours:  Flex Time, between 20-40 hours per week Must be able to work 40 hours per week during the paid training.  Benefits: Work from home Experience level: 2 years Work setting: Remote Powered by JazzHR

Posted 3 weeks ago

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IntelliPro Group Inc.Orange County, CA
Job Title:  IT Support Specialist Position Type:  Full-Time Location:  Orange County, CA Salary Range:  $25/hr - $30/h (USD) Job ID#:  157229 Summary As a vital member of the IT team, you will be responsible for supporting the daily operations of the organization's information technology systems. This role involves troubleshooting technical issues, maintaining hardware and software, and providing comprehensive IT support to all staff members. The ideal candidate will possess a strong foundation in computer systems, networking, and various software applications, complemented by excellent problem-solving and communication abilities. Responsibilities Deliver technical assistance and support for all incoming inquiries and issues concerning computer systems, software, and hardware. Install, configure, and maintain computer hardware, software, and peripheral devices. Diagnose and resolve issues related to hardware, software, and networks. Work collaboratively with the IT team to pinpoint and implement solutions that enhance system performance and efficiency. Contribute to the management and maintenance of the organization's network infrastructure, which includes switches, routers, and firewalls. Establish user accounts and permissions, ensuring the implementation of appropriate access controls and security protocols. Perform regular data backups to ensure data integrity. Aid in the procurement and inventory management of all IT equipment and software licenses. Provide training and guidance to staff on fundamental computer operations and software applications. Stay current with new technologies and industry trends, recommending potential upgrades to improve IT systems and processes. Maintain detailed documentation of technical procedures, system configurations, and troubleshooting steps. Focus on IT asset management and procurement. Fulfill other duties as assigned by management. Qualifications An Associate degree in Information Technology, Computer Science, or a related field is required; a Bachelor's degree is preferred. Demonstrated experience in providing IT support and troubleshooting within a professional setting. Professional certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. Familiarity with common hardware components, printers, and other peripherals. Proficiency with operating systems including Windows, iOS, and Android, as well as productivity applications like Microsoft Office. Exceptional troubleshooting capabilities for both hardware and software problems. Excellent verbal and written communication skills to articulate technical concepts to non-technical individuals. Strong attention to detail and effective problem-solving skills. The ability to multitask and prioritize effectively in a dynamic environment. Mandarin proficiency required, as support tickets and end users are mandarin speakers only. Physical Requirements This position requires prolonged periods of sitting at a desk and working on a computer. The role may also involve standing or walking for extended periods, lifting up to 50 pounds, and performing repetitive motions. About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at  https://intelliprogroup.com/ . Compensation:  The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility. Powered by JazzHR

Posted 1 week ago

Direct Support Professional-logo
365 Health ServicesAllentown, PA
365 Healthcare Services is looking to hire Direct Support Professionals (DSPs) in Lehigh County. If you do not have experience, it is not a problem. Each individual has unique needs and we will pair you up with an individual that has similar interests and is in a geographical area that you are comfortable with. The individuals that we are working with have a diagnosis of Intellectual Disabilities or Autism. We especially have a need for part-time employees, but will consider all applicants. Are you a kind person that has patience? Do you enjoy having a job that is not confined to an office? Do you enjoy helping people to learn skills that you and I may take for granted? Do you have a clean criminal background check? If you answered “yes” to those questions, then please consider checking us out. We will train you on all the specifics and you will be paired up with another, experienced DSP who will help you learn the job. We can provide the training, but in truth – if you are a kind person that knows a thing or two about life, we are interested in meeting you. As a Direct Support Professional, you will have the following benefits: Weekly pay Flexible Schedules VERY Competitive Wages Holiday Pay Paid Trainings Overtime Compensation Medical, Dental, and Vision Benefits Qualifications to be a Direct Support Professional include: · All clearances and training can be obtained with the assistance of 365 upon hire Benefits: Very competitive pay ($17-$20 an hour) Employee assistance program Flexible schedule Health insurance Paid time off Dental insurance Schedule: Day shift Evening shift Monday to Friday Night shift Weekend availability License/Certification: Driver's License (Required) Car Registration (Required) Proof of Insurance (Required) Work Location: Private home or in the community Hiring Insights Job Types: Full-time, Part-time Salary: Competitive based on experience, skills, willingness to learn and availability. Powered by JazzHR

Posted 1 week ago

Watermark Risk Management International logo

HSPD-12 Program Support Specialist

Watermark Risk Management InternationalWashington DC, DC

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Job Description

Come make your mark with Watermark!

🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business.

🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We’re intimately familiar with DOD security programs and mission requirements.
⭐ OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do.
💲 COMPETITIVE BENEFITS PACKAGE to address our employees’ physical, mental, emotional, and financial well-being. This includes 100% employer- paid medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan.  At Watermark, our people come first!

In this role you will…

  • Complete work items in the EOUSA/USAO account management platform (USAidgov/SailPoint Identity) to include: Create, Change, Replace PIV cards.
  • Conduct sponsorship duties in USAccess to include: New sponsorships; Card renewals; Card reprints; Reissues (re-enrollments); Central print/local print settings ; Shipping info updates; Card terminations; Destroy card Sub Agency Transfers (SAT).
  • Complete PIV card appointments and manage the Assured Identity scheduler using USAccess credentialing equipment.
  • Resupplying and re-calibrating the PIV card printer.
  • Perform inquiries and data validation in databases such as JSTARS, IamDOJ, and USAccess to verify PIV card info.
  • Manage the EOUSA HSPD-12 Help Desk mailbox and provide responses to all PIV card inquiries.
  • Provide weekly statistics to the Program Manager on USAidgov requests, USAccess card actions, PIV card appointments, Help Desk inquires and any
  • other tasks.
  • Perform other tasks as needed or requested such as USAccess Role Assignment, USAccess Site Management, USAccess Report viewing, Credential inventory operator, and other special tasks assigned by the Program manager.
  • Communicate with other SEMS staffs and other DOJ components on PIV card issues
Experience Requirements:
  • 2 years of experience or if no bachelor's degree, 6 years’ experience operating a help desk responsible for the identification, prioritization, and resolution of reported issues. Ensuring all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. Extensive knowledge of Personal Identification Verification (PIV) sponsoring, registration, and authentication.

Education Requirements:
  •  Bachelor’s degree or equivalent
Security Clearance Requirements:
  • A Public Trust clearance is required
Other Requirements:
  • May be required to move equipment/files weighing up to 50 pounds
  • Requires ability to consistently perform repetitive tasks including filing and scanning
  • May require sedentary work at least 50% of the time
  • Reports to a physical location which occasionally requires the ability to traverse between buildings
  • Ability to manage stress with a high degree of maturity/professionalism
  • Demonstrated critical thinking and leadership skills and the ability to work well with others
  • Effective verbal and written communication skills
  • Other duties as assigned

This position is contingent on funding.***
The anticipated compensation range for this position is $85,000- $110,000. Multiple considerations are taken into account when determining the final salary/hour rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor categories.  Central to Watermark’s employment philosophy is the wellbeing of our employees which is why we offer a robust benefits package and wellness program alongside of annual base compensation.)

Watermark is an equal opportunity employer.  All terms and conditions of employment are established without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, veteran status, or any other protected category under applicable federal, state, and local laws.

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