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Hooters Of America, LLC logo
Hooters Of America, LLCLouisville, KY
The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Performing the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations fully stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities Guest Happiness Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service Financial Management Responsible Cash Handling Brand Operating Standards Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness Other Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.

Posted 30+ days ago

Service Corporation International logo
Service Corporation InternationalSan Diego, CA
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES Working with counselors and arrangers in a team environment Processing Interment Verification documentation and conducting Blind Checks Verifying interment records against the digital files in Laserfiche, AARP and HMIS Processing A/R Adjustments, Check Requests, and Payments Processing Ownership Transfer documents and issuing Certificates of Interment Rights Processing recent interment information, updating records and maintaining detailed logs Completing various weekly, monthly and quarterly reports Scanning old records into HMIS in accordance with the Paperless Initiative Assisting with other administrative tasks or special projects assigned by Management MINIMUM REQUIREMENTS Education High School or equivalent Experience 1 - 2 years of experience in an office clerical or customer service capacity required Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience MS Office Suite experience preferred Basic mathematics skills required Good verbal and written communication skills Strong organizational skills and detail oriented High level of compassion and integrity Ability to maintain confidentiality #SCI Compensation: Salary: $18.00/hr.- $19.50/hr. Benefits: Medical Dental Vision Flexible Spending Accounts (health care and dependent care) Health Savings Account with Company Contribution Sick Leave Short-Term Disability Long-Term Disability Life Insurance Voluntary Accidental Death or Dismemberment Insurance Dependent Life Insurance SCI 401(k) Retirement Savings Plan with Company match Employee Assistance Program Postal Code: 92121 Category (Portal Searching): Administration and Clerical Job Location: US-CA - San Diego

Posted 5 days ago

Curriculum Associates logo
Curriculum AssociatesUS, CA
At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation's K-8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. This is not a remote position. The Sales Support Specialist (SSS) Level III plays a pivotal role in providing advanced support to educators who are both current users and prospects for Curriculum Associates solutions. This position is dedicated to enhancing the local sales team's efforts by focusing on prospecting, building strategic relationships, and ensuring the successful implementation of CA solutions. The SSS Level III is a key interface between educators and Curriculum Associates, serving as a trusted advisor. This role will be supporting Southern California- Orange County, LA County and Inland Empire. You must live in one of these areas. The impact you will have: Strategic Collaboration: Actively collaborate across functions, serving as a liaison between sales, customer support, and other departments to ensure seamless communication and support. Strategic Relationship Building: Proactively establish and nurture relationships with educators in strategic pilots and key accounts, playing a crucial role in driving successful implementations, with a focus on strategic planning and guidance. Prospecting Excellence: Lead efforts to identify and engage with new schools and school districts, introducing them to Curriculum Associates, and conducting in-depth needs assessments to recommend the most suitable products. Product Expertise: Develop an in-depth understanding of Curriculum Associates' products, educators' classroom challenges, and current educational trends to provide informed guidance. Demonstration Mastery: Conduct web-based and on-site product demonstrations with confidence, tailoring presentations to meet the specific needs of educators. Communication Management: Monitor, screen, and manage internal and external communications, ensuring timely responses and proactive engagement. Educational Leadership: Stay up-to-date with State Standards (Grades K-8), content standards, practice standards, and contemporary pedagogical best practices. Act as an educational thought leader within the organization. Who we're looking for: Bachelor's Degree or Higher Five years of experience in customer service, sales, or teaching (or a combination) Bachelor's Degree plus teaching credential/Master's degree is preferred Previous Experience as classroom teacher, Education Sales, Customer Support, Training is preferred Travel: 5-10% overnight travel. Daily driving to support the territory 4-5 days per week. This role will be supporting Southern California- Orange County, LA County and Inland Empire. You must live in one of these areas. Working Environment: Must be able to lift boxes of approx. 30lbs. Pay Range- This role's range is $40/hr-$50/hr. The wage range for this role takes into account the wide range of factors that Curriculum Associates considers in making compensation decisions based on our Compensation Philosophy. Actual base pay within that range will vary based upon several factors including, but not limited to, prior experience and relevant skill sets. At Curriculum Associates, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances for each case. The Company recognizes that minimum wage varies by location and will ensure all compensation decisions comply with applicable state and local laws. Benefits- Temporary and per diem employees who average, and maintain, at least 30 hours of work per week may become eligible for medical coverage, under the Affordable Care Act, after an initial waiting period. Temporary and per-diem employees working more than 20 hours per week are eligible for twelve paid holidays. All temporary and per-diem employees are eligible for accrued sick time.

Posted 5 days ago

Kwikee logo
KwikeeBrooklyn Park, MN
Position Summary: The IT Support Technician 2 is primarily responsible for monitoring help desk tickets, enabling user accounts, managing basic security/permissions, imaging systems and troubleshooting issues. As a frontline, first responder, the IT Support Technician 2 is the "face" of the I.T. department, assessing customer issues and escalating major problems to designated resources. This role requires strong communication skills (US English required), both verbal and written. Positive attitude, quick thinking and follow-up are key critical characteristics for this role. This is an onsite role in Brooklyn Park, MN. Primary Responsibilities and Accountabilities: Ability to work with people to solve issues in a friendly, professional and positive manner. Work diligently to queue and respond to service tickets in a timely fashion that meets or exceeds the expectations of our users. Follow-up regularly on open tickets to ensure resources are responding and issues are brought to closure within set SLA's. To rapidly assess and triage issues as a tier one response team member, re-directing as necessary to appropriate peers to ensure quick resolution. Respectfully and expediently manage inbound help desk calls. Route urgent calls to designated peers for issues that cannot be quickly repaired. Alert management of major incidents. Draft and send communications identifying issues that may have widespread impact. Image Windows and Mac systems as required, including supplemental license installation. Prepare weekly reports on support incidents by level, top users, platform and system within the portfolio. Quantify performance against designated service level objectives. Review ticket volume daily and alert management of any outstanding incidents that require urgent attention. Work with SGS infrastructure staff to resolve tier 1 and 2 issues with production equipment and assist with deployment and maintenance tasks such as backup, configuration, and administration. Able to service SGS staff remotely outside of normal business hours when on call General Location Requirements: Comply with all SGS standards, applicable regulations and departmental Standard Operating Procedures. Comply with SGS EH&S policies and procedures to maintain a safe work environment. Keep department organized and clean. Attend company-wide and departmental meetings. Assist in any additional responsibilities, as directed by management. This job description is not intended to be all-inclusive. You may be required to perform other reasonably related business duties as assigned by your manager or other management personnel. Educational & Experience Requirements: Minimum of 5 years as an I.T. support professional Minimum of Associate's Degree from an accredited institution in Computer Science, Engineering, Graphic Arts or related category (Technical certification equivalent accepted) Experienced in both Apple Macintosh and Windows Server desktop platforms Experience with Active Directory account management as well as security permission management Ability to troubleshoot DNS as well as TCIP issues Proficient in Microsoft Excel Experience installing and configuring Adobe Creative Suite, Microsoft Office, a plus Experience in enterprise software licensing provisioning preferred Excellent English communication skills. French and/or Spanish a bonus Supplementary Information: This description is based upon management's assessment of the requirements and functions of the job as of the date this description was prepared or revised. It is a general guideline for managers and colleagues. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Management reserves the right on a temporary or indefinite basis to modify as necessary to meet changing business conditions. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $60,245 - $75,000 USD. Ultimately, in determining pay, we will consider the successful candidate's location, experience, and other job-related factors. Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan. #LI-CC1

Posted 1 week ago

The Buckle logo
The BuckleWest Des Moines, IA
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Red Robin International, Inc. logo
Red Robin International, Inc.Colorado, TX
Senior Director of Infrastructure Operations and Support Position Summary: The Senior Director of Infrastructure, Operations, and Support provides visionary leadership and strategic oversight for the enterprise's hybrid infrastructure, end-user support, systems administration, cloud environments, and network operations. The role will collaborate closely with peers, executive leadership, and stakeholders to align IT strategies with business needs. This leader is focused on enabling the needs of the business by driving operational excellence, ensuring compliance with regulatory standards, and fostering a culture of innovation, accountability, and customer-centric service as a service provider to the various functions across the organization. This leader ensures technology services are highly available, cost-effective, and scalable to support current and future organizational goals. This position provides leadership, direction, and development for IT infrastructure and support teams, while also serving as a strategic technology leader across the broader IT organization. It includes evaluating current technologies and assessing their viability to support the company's mission and future growth. Direct/Manage/Supervise/Lead Responsible for outcomes across key functional areas, including Infrastructure, Systems Administration, DevSecOps, Cloud Architecture, and Network Engineering & Administration. Collaborate with Executive Leadership to shape goals and strategic plans, advancing organizational growth and maturity Inspire and align team members by connecting their work to the organization's Vision, Mission, Values, and strategic direction Establish objectives and tactical plans within each function, ensuring integration with broader enterprise goals Foster strong partnerships with business units to ensure infrastructure initiatives directly support desired business outcomes Partner with the vCISO to prioritize vulnerability management efforts and align with enterprise security strategy Lead and manage complex, enterprise-scale projects, including those spanning multiple years and cross-functional dependencies Allocate and optimize resources-both human and financial-to meet evolving business priorities Cultivate and oversee relationships with a broad vendor ecosystem to deliver quality and value Oversee the full employee lifecycle for direct reports, including hiring, coaching, performance reviews, and compensation decisions Act as a strategic, influential leader across the IT organization, driving alignment and shared accountability Contribute to the development and execution of the IT Roadmap in partnership with peer technology leaders Demonstrate deep expertise in IT infrastructure and leadership, with the ability to guide and mentor teams effectively Oversee critical vendor contracts and ensure fulfillment of terms, service levels, and organizational needs Manage a significant operational and capital budget, ensuring efficiency, accuracy, and strategic alignment Champion governance, compliance, and regulatory alignment across technical operations Including adherence to SOX, PCI, and cybersecurity standards Infrastructure, Systems Administration, & DevSecOps Lead the Infrastructure and DevOps teams within the IT organization, overseeing the design, development, and ongoing support of modern automation frameworks, cloud services, and enterprise applications. Collaborate cross-functionally with technical and business teams to understand requirements and deliver scalable, reliable, and user-friendly solutions that improve operational effectiveness. Oversee structured and secure deployment pipelines for development, testing, and production environments. Manage teams accountable for the architecture, automation, and continuous evolution of hybrid infrastructure environments (on-prem and cloud). Ensure infrastructure systems are optimized for high performance, availability, and alignment with organizational goals and strategic direction Provide hands-on technical leadership and support in diagnosing and resolving infrastructure-related issues, while ensuring proactive monitoring and alerting is in place for maximum system uptime Lead the execution and continuous improvement of the organization's disaster recovery strategy to ensure uninterrupted delivery of services dependent on core infrastructure Cloud Architecture - Hybrid Environment Leads the strategic planning, design, deployment, and ongoing management of the organization's hybrid cloud infrastructure. Responsible for engineering and administering cloud environments that support enterprise operations, ensuring efficiency, reliability, and scalability. Drives decision-making for architecture, implementation, and continuous improvement of the cloud ecosystem. Effectively manage and optimize cloud platform costs while maximizing performance and value Embed DevSecOps principles into cloud architecture and operational workflows Ensure alignment with security frameworks by integrating appropriate controls into cloud configurations Establish and enforce cloud governance policies to ensure compliance, consistency, and operational excellence Network Engineering & Administration Leads the organization's network infrastructure, ensuring optimal performance, reliability, and scalability of all supporting systems. Maintains a resilient network capable of supporting multiple business channels, both on-premises and cloud-based, with high availability. Develops strategy and oversees the design, deployment, configuration, and ongoing maintenance of hardware, software, LAN/WAN networks, and operating systems. Ensures operational efficiency, data integrity, and security across all network and system environments. Oversees comprehensive system and network administration functions, including management of routers, firewalls, servers, endpoint devices, data backups, and disaster recovery processes. Directs application administration efforts such as user provisioning, remote access optimization, and secure access to enterprise platforms. Partners with other departments to assess needs, prioritize enhancements, and implement system upgrades. Guides the evaluation, testing, and deployment of network and system improvements. Provides strategic direction and operational leadership for all business network requests, resolving issues and aligning solutions with organizational needs End User Support Ensure rapid and reliable response to support requests in alignment with SLA expectations, maintaining operational continuity and effectiveness of restaurant-facing systems. Deploy help desk and support personnel flexibly to enable successful implementation and stabilization of key strategic and project-based initiatives. Serve as a key escalation resource for critical support incidents, coordinating resolution across internal and external stakeholders. Lead problem management and drive root cause analysis to mitigate recurring issues and reduce system downtime. Ensure Managers (direct reports) remain focused on high-priority business needs Communicate proactively with Field Operations regarding significant support concerns or disruptions Act as the primary escalation point for urgent or unresolved restaurant support challenges Oversees the Organization's Change Control Board (CCB) Strategic Planning & Execution (30%) Define strategic goals and technical vision for infrastructure, operations, and support teams. Partner with executive stakeholders to align IT strategy with organizational objectives. Drive technology roadmap development and execution for hybrid (on-prem/cloud) environments. Continuously assess emerging technologies to enhance service delivery, resilience, and scalability. Oversee enterprise architecture alignment and standardization across infrastructure and support domains. Leadership & Organizational Development (20%) Lead and develop high-performing management teams across functional areas. Build leadership bench strength through coaching, succession planning, and performance development. Direct hiring, performance evaluations, compensation decisions, and disciplinary actions for staff. Foster a collaborative, inclusive culture rooted in accountability, innovation, and service excellence. Coordinate with IT and business leadership to ensure cross-functional prioritization and delivery. Operational Oversight and Service Delivery (15%) Own enterprise-wide support functions for restaurant operations and corporate users, ensuring SLA-driven service levels and high customer satisfaction. Oversee hybrid support models including helpdesk, field support, remote assistance, and ITSM operations. Drive continuous improvement and root cause analysis for recurring incidents. Ensure uptime, availability, and performance across business-critical systems and applications. Champion change management policies and procedures to minimize disruption and maximize compliance. Cloud & Infrastructure Strategy (15%) Oversee design, deployment, and maintenance of hybrid infrastructure across on-prem and cloud. Own cloud strategy and governance, including cost optimization, automation, and security controls. Ensure DevSecOps practices and CI/CD pipelines are incorporated into infrastructure delivery. Lead infrastructure modernization initiatives, including edge security, SD-WAN, and infrastructure as code (IaC). Vendor Management & Procurement (10%) Lead vendor evaluations, RFP processes, contract negotiations, and ongoing relationship management. Ensure vendor compliance with SLAs, budgets, and regulatory requirements. Oversee hardware and software procurement and lifecycle planning. Governance, Risk, and Compliance (5%) Ensure adherence to security frameworks (SOX, PCI, Cybersecurity) and internal audit requirements. Own change control board processes and enforcement. Maintain disaster recovery and business continuity readiness across all supported environments. Budget and Financial Management (5%) Develop and manage budgets across infrastructure, support, and operational services. Align spend with business value, ensuring cost efficiency and future scalability. Minimum Experience & Education: Bachelor's degree (Preferred to be in Business Management, Computer Science, Information Systems, IT Engineering/Software) or equivalent work experience 12+ years' experience in managing teams, onsite/remote. 15+ years' relevant functional IT experience. Preferred Experience: 10+ years management, with 15+ years software/systems/network development, engineering, administration, architecture, implementation, configuration, end user support, and/or QA experience Additional Experience: Advanced experience in IT infrastructure and architecture for hardware and software Advanced experience in Windows/Linux systems administration Intimate network knowledge Intimate security knowledge Intimate experience in end-user support and ITSM methodology Mature knowledge of DevOps methodology Mature scripting knowledge Compensation Range: $157,300.00 - $216,400.00 Red Robin is an Equal Opportunity & E-Verify Employer

Posted 30+ days ago

PollEverywhere logo
PollEverywhereSan Francisco, CA
Poll Everywhere is on the lookout for a Senior Technical Support Specialist to join the Customer Support team. We are searching for a teammate who approaches technical problems with natural curiosity, possesses strong technical acumen, and embraces a growth mindset. This role is great for those who thrive on troubleshooting complex technical issues and can explain technical terms in a way that resonates with customers. Your main responsibility will involve assisting customers from F1000 companies and R1 Universities via email and inbound phone calls while collaborating with internal teams to tackle identified bugs. If you're passionate about providing excellent support, we want to hear from you! Our users tend to be leaders in their organizations and they reach out for help because they are preparing for a presentation that just can't go wrong. Sometimes they're nervous, and sometimes they're on a deadline. We're driven to honor this trust. Through inbound customer calls, emails, and occasional screen shares, our team empowers users to deliver interactive presentations that are engaging and inclusive. You will need to demonstrate a high level of technical proficiency and take ownership of end-to-end customer-facing issues, including advanced troubleshooting and root cause identification across various operating systems and product integrations. We anticipate that you will become highly knowledgeable about our product and capable of distinguishing between bugs and intended functionality while assisting customers. Your responsibilities will involve replicating reported bugs and coordinating with product or engineering teams to address them. Subsequently, you will communicate findings to customers to ensure clarity and resolution. Given the complexity and technical nature of our product, all members of our Customer Support Team hold senior positions. Poll Everywhere is a 60+ person growing B2B SaaS company on a mission to make presentations more inclusive. Our product is used in upwards of 17 billion meetings per year in F1000 and R1 Universities. We proudly believe our product changes those organizations and classrooms through the inclusion of more voices. Our platform enables presenters to create interactive questions, word clouds, discussions, and competitions that their audience can respond to using any device. Founded in 2008, we now support millions of users worldwide from educational institutions to household companies such as Google, AT&T, and Target. Key Performance Objectives Lead with empathy in all customer support interactions, fostering positive relationships, and enhancing customer satisfaction. Seamlessly switch and multi-task between email queues, phone inquiries, and the occasional chat ensuring timely and accurate resolutions that enhance customer satisfaction and operational efficiency. Demonstrate critical thinking and problem-solving skills by analyzing technical issues, identifying root causes, and delivering effective resolutions when diagnosing and resolving customer issues. Work independently with good decision-making skills as the role will require some stand-alone work time. Effectively prioritize and manage workload by determining the most important tasks, responding to emails, calls, and chats, troubleshooting reported issues, referencing documentation, and searching customer and admin account information while knowing when to escalate for prompt resolution. Daily & Monthly responsibilities Take charge of customer issues from start to finish and maintain a positive CSAT score. Maintain your Zendesk ticket queue. Work continuously to document the details of each interaction in Zendesk to easily research customer issues. Work continuously to document the details of each interaction in Zendesk to easily research customer issues and identify possible trends for product improvements. Work with both new and existing customers to resolve product and billing-related questions. Create resolutions for customers with a blend of patience, wit, and crystal-clear communication. You'll directly support customers via email tickets, incoming calls (which may require context switching), and the occasional chat. Work closely with Engineering to troubleshoot, reproduce, and escalate product-related bugs proactively. Follow debugging procedures to diagnose technical issues in web, mobile, and desktop apps. Assist Customer Success Managers (CSMs) with technical emails from customers that require support troubleshooting. Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues. Work collaboratively with other technical support specialists to resolve customer questions and issues. Ability to travel within the U.S. to support customers on-site for conferences. Typically there are 2-3 events per year. Skills you need to be successful in the role 2-3 years of experience in a client-facing software support role (preferably SaaS) with an understanding of customer service, inbound customer calls, technical issue resolution, and support best practices. You have a working knowledge of Windows and macOS platforms to resolve complex issues. You're proficient in installing and troubleshooting software on these platforms. You have experience communicating and problem-solving with other departments such as engineering, design, sales, customer success, and marketing. You take initiative and are energized even when a clear path isn't laid out for you. You have a collaborative mindset and view feedback as a 2-way street. You're open to communicating needs that will set you up for success with your team and manager. Experience working in a remote environment with a distributed team spread across several time zones. Nice to have's Proficiency with Zendesk, Slack, Asana, Notion, or other comparable online support and collaboration tools. Experience using Poll Everywhere Experience working with Learning Management Systems (LMS) $60,000 - $80,000 a year A PollEvian's compensation package includes an annual base salary and a comprehensive benefits package. Our total rewards package includes medical, dental, and vision benefits - We cover 100% of your premiums for the base plan and 50% for dependents' medical enrollment. We offer PPO medical, dental, and vision plans and an HSA/FSA. Up to a $100 monthly company match to your Health Care FSA or HSA account. Our salary ranges take into account a wide range of factors that are considered in making compensation decisions including but not limited to: the breadth and number of direct years of experience for the role we are hiring for within the SaaS industry, based on our company size. All salaries at Poll Everywhere also have a geographic differential associated with the resident location at which the position may be filled. The hiring salary range for this role is $60,000 to $80,000 annually in most geographic locations across the United States. At the time of your initial call with our talent team please be ready to confirm your current residential location. Our users come from all kinds of communities, and so do PollEvians. We want to work with great people from a wide variety of backgrounds who put a lot of care and pride into their work. We're committed to providing you with opportunities to learn, and we're looking to hire people with good judgment. If you don't meet 100% of the above qualifications or check off all the boxes, you should still seriously consider applying. An important part of our interview process is understanding why this position and our mission particularly resonated with you.

Posted 30+ days ago

Les Schwab logo
Les SchwabThornton, CO
Job Description: Sales & Administration (Clerical & Sales Support) The Sales & Administration position is responsible for performing Administration duties related to store accounting and operations, assisting in the sales of tires and wheels to customers, providing excellent customer service and completing work according to company policies, procedures, and the Code of Conduct. Primary Responsibilities: Greeting customers; discussing customer needs and answering questions related to merchandise, vehicle repairs, and other issues; providing product and service quotes and referring customers to other qualified employees as necessary. Assists in store accounting and bookkeeping procedures; assists in the administration of Les Schwab credit program; assists with store inventory; and picking up merchandise and parts as required. Provides excellent customer service; promotes store sales; asks questions to identify customer wants and needs; refers customers to other qualified employees as necessary. Experience: Les Schwab offers opportunities for a variety of skills, with on-the job training. Qualifications: Valid driver's license; excellent customer service skills and the ability to work in a rapid pace environment; occasional lifting up to 20 pounds; continuous standing and walking Pay and Benefits: $16.50 - $26.45 For full time positions after eligibility criteria are met, benefits include: Quarterly Bonus Medical, dental, vision, and life insurance Company-funded retirement plan Paid time off Short- and long-term disability Employee discount Tuition Assistance Benefits are subject to change at any time and governed by plan documents and Company policy. Higher minimum wage applies in applicable locations.

Posted 1 week ago

Vestis logo
VestisUnion Twp, NJ
Aramark Uniform Services is now Vestis! Visit www.vestis.com to learn more. Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Route Sales Support (RSS) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and a successful Route Sales Support Driver must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Route Sales Support Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record Customer service experience with a wide variety of consistent customer contact Strong math and basic computer skills Demonstrated experience selling services/products and generating new business preferred Excellent customer service and verbal communication skills required Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent License Requirements/ Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Location - Union, NJ Compensation: The hourly rate that Vestis reasonably expects to pay for this position is $20.80. Additional compensation may include a bonus or commission.

Posted 3 weeks ago

AltaMed logo
AltaMedMontebello, CA
Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview Representative I, Customer Support (CSR I) is the front-line support to members, member advocates, and providers. The CSR I provides superior customer service to all incoming callers while assisting with their inquiries and requests. Calls include but are not limited to eligibility verification, authorization status, PCP changes, appeals and grievances, claims status, and requests for EOBs. The CSR I is expected to resolve and/or escalate inquiries/requests and document each call interaction in a clear, concise, professional, and timely manner. Minimum Requirements High School Diploma or GED required. Associate's or bachelor's degree preferred. Minimum of 1 year of customer service experience is required. Call Center or Health Care environment preferred. Bilingual in Spanish is required. Compensation $25.00 - $25.00 hourly Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development Medical, Dental and Vision insurance 403(b) Retirement savings plans with employer matching contributions Flexible Spending Accounts Commuter Flexible Spending Career Advancement & Development opportunities Paid Time Off & Holidays Paid CME Days Malpractice insurance and tail coverage Tuition Reimbursement Program Corporate Employee Discounts Employee Referral Bonus Program Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Posted 4 days ago

W logo
Wartsila Oyj AbpMelbourne, FL
Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent - want to join the ride? Wärtsilä's Fleet Optimization solutions empower maritime operators to enhance voyage efficiency, reduce fuel consumption, and ensure regulatory compliance. Through its Fleet Operations Solution (FOS) and Navi-Sailor ECDIS products, Wärtsilä integrates real-time data from ship and shore to support smarter routing, performance monitoring, and decision-making across the fleet. We are seeking a highly motivated Technical Support Specialist to join our Customer Support team on a permanent basis. While we will consider candidates based in Fort Lauderdale, FL, our strong preference is for those located in Melbourne, FL. This position follows a hybrid work schedule, requiring in-office presence twice per week. Additionally, the role includes on-call responsibilities Monday through Friday, with weekend coverage shared on a rotating basis among team members. As Technical Support Specialist your work will focus on these responsibilities: Provide technical support to customers during service, commissioning and operation of our products throughout the product's life cycle. Participate in the team's duty roster, ensuring 24/7 Technical Support availability by phone and email. Analyse, troubleshoot and ultimately resolve reported issues by giving guidance over phone/email or by connecting to faulty systems remotely. Make use of the product documentation and Wärtsilä Voyage internal Knowledge Base(s) before seeking advice from Technical Expert Team and other(s). Share the experience and knowledge with your colleagues through communications and by contributing to the Knowledge Base(s). Decide for Field Support when solving an issue remotely is not feasible or appropriate. For Issues that require Field Support, develop an Action Plan including all actions, skills and spare parts required to resolve the issue onsite. Participate in vessel visits as needed for familiarization training. Partner up with RMA to handle and technically approve Warranty Returns. Follow the applicable processes and procedures relevant to your role and responsibilities. Review the Quality Management System requirements and ensure operations is in compliance and follow all HSE and PPE guidance and standards. To be successful in this role, we expect you to have: A Diploma/Degree in Electrical/Electronical/Maritime Engineering, or closely related field. Background in a Marine Navigational or in computer technology environment. Familiarity with ECDIS (Electronic Chart Display and Information System), digital charts, nautical publications, and routing software is highly desirable, though not required. Excellent verbal and written communication skills in English; additional Spanish language a plus. Passion for excellent customer service and customer focus and to work independently. A result-orientated individual who likes to build relationships. Good time management and organisation skills - able to effectively manage the workload by periodisation and coordination. Able work effectively and efficiently independently and as part of a team. IT literacy required. Last application date: 08/10/2025 Candidates for regular U.S and Puerto Rico positions must be a U.S. citizen, national, or an alien admitted as permanent resident, refugee, asylee with valid work permit or temporary resident under 8 U.S.C. 1160(a) or 1255a(1). Individuals with temporary visas such as E, F-1, H-1, H1B, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law. Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer. At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. Effective January 2025, Wartsila companies in the USA have implemented a new hybrid work model. Most employees who live within 40 miles of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in-person collaboration twice a week. We will be happy to provide more information during your interview process. Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country. This is Wärtsilä Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on

Posted 1 week ago

CACI International Inc. logo
CACI International Inc.Hanover, MD
Technical Ops Center Support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None The Opportunity: CACI as a Prime Contractor on MWIII Bridge. All positions in Hanover, MD area. MWIII Bridge develops and supports Identity, Credential, and Access Management (ICAM) capabilities for the enterprise and stand-alone deployment throughout the IC. Tasks include program management, mission support, software integration, software development, system engineering, migration, testing, documentation development, network and system monitoring, configuration control and release management. Responsibilities: We are looking for technical staff to provide 24x7 support to an existing Operations Center for a suite of Identity, Credential, and Access Management (ICAM) systems. The candidate will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support. This includes supporting customers who are integrating with Enterprise and IC Attribute and Authorization services. Support may include assisting end-users to resolve access issues, as well as aiding development teams in understanding and resolving issues with REST Services. The candidate will use JIRA for ticket management and provide support via email, chat, and phone. The ideal candidate is an analytical thinker who can solve difficult problems independently Work schedule: The 24x7 shift rotates over 10 weeks in five 2-week periods as follows. Day and Mid shifts are 12 hours (6am-6pm, 6pm-6am), Straights are M-F (8 hours per day). Qualifications: Required: TS/SCI Clearance with polygraph 7 years' experience of relevant experience in programs and contracts of similar scope, type and complexity is required. Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. 5 years of additional technical experience may be substituted for a bachelor's degree. Experience with or knowledge of: Online and telephone customer support Public Key Infrastructure (PKI) Attribute Based Access Control (ABAC) Entitlements Management LDAP directories SQL and basic database querying abilities RESTful services Ticket tracking systems (e.g., JIRA, Redmine, SNOW) Ability to: Analyze system applications and perform troubleshooting. Understand and communicate complex software systems. Modify Confluence pages and write technical documentation to support customers. Assist with educating/training customers on software capabilities. Assist with understanding and defining customer needs. Work independently Nice to have: Experience with UNIX ____ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ____ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $84,900 - $178,400 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 2 weeks ago

Findigs logo
FindigsNew York, NY
Who we are Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We're making every aspect of renting fairer, stress-free, and more convenient by changing the fundamentals of renting. Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision. The Team The Global Operations & Support team at Findigs is responsible for ensuring our Operations teams across Underwriting, Pet Verification, Tagging, and Support deliver consistent, high-quality results at scale. We partner closely with Business Operations, Product, and customer-facing teams to continuously improve workflows, enhance team performance, and align execution with business goals. The Role We're looking for a motivated and detail-oriented Senior Manager, Global Operations & Support to drive and scale our global operations. In this role, you will own the strategy and execution of our operations, leading a team to deliver exceptional support. You'll manage daily operations across multiple functions, oversee other operational managers, and partner with Business Operations and Product to optimize workflows and evolve our product.A core responsibility will be driving hiring, staffing, and workforce planning with a focus on cost-efficient scaling. You will also be highly data-driven, using tools like Snowflake, Sigma, Excel, and emerging AI platforms to analyze performance, surface insights, and shape the future of our operations. You will report directly to the VP of Operations and collaborate closely with the Senior Manager of Business Operations and other senior leaders. This position requires bi-annual travel to India and the Philippines. Where you will make an impact: Provide executive oversight of offshore operations, ensuring cultural leadership, high-engagement atmosphere and alignment with U.S. strategy. Own day-to-day execution across Underwriting, Pet Verification, Tagging, and Support. Grow and manage U.S. operations, driving performance, growth, and integration with international teams. Lead, mentor, and hold operational managers accountable to business goals. Oversee staffing strategy, workforce planning, hiring, and cost efficiency. Partner with QA/Training to enhance onboarding, training, and quality controls. Collaborate with Business Ops and Product to streamline workflows and scale processes, as well as with finance on forecasting and cost planning. Drive Support excellence by monitoring KPIs and surfacing insights through BI, analytics, and AI tools. Represent Operations in leadership forums to ensure execution aligns with company strategy. Travel at least twice annually to regional offices to onboard, align, and connect in person. We'd love to hear from you if you have: 6+ years of experience in Operations or Business Operations, with proven success owning global/remote teams at scale. Experience managing multiple teams and managers across geographies. Strong proficiency in BI and Analytics tools with the ability to build reports, dashboards, and conduct detailed operational analyses. A data-driven approach, with a demonstrated ability to quickly learn and adopt new tools, particularly AI-driven platforms. Strong analytical skills and comfort owning KPIs, dashboards, and operational reporting. Demonstrated ability to manage staffing and hiring while balancing cost efficiency and quality. Proven ability to scale teams, build processes, and implement training programs. Excellent communication skills and ability to work cross-functionally. A self-starter mentality with a scrappy, resourceful approach to solving problems in fast-paced environments. Willingness and ability to travel internationally as needed. Familiarity with Salesforce, Zendesk, or other ticketing/support platforms. Nice-to-haves: Startup experience. Experience working closely with Product and Business Operations teamsBackground in scaling operational teams in tech-enabled services or SaaS companies. What we offer: Location: We operate on a hybrid schedule (4x times in-office per week), with in-office days at our newly renovated NoHo office (when not traveling). Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change. Competitive Compensation: Competitive base salary + Pre-IPO equity. Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays. Wellness Perks: Health benefits, 401(k) matching up to 4%, monthly gym stipend, and lunch provided every day. $165,000 - $185,000 a year Compensation disclosure as required by NYC Pay Transparency Law. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, and the scope of responsibilities in the role. In addition to cash compensation, all full time employees receive an equity compensation package. Interviewing with Us We're committed to making our interview process as effective and candidate-friendly as possible. We use a tool called Brighthire.ai to record our interviews so that our interviewers can focus entirely on the conversation and not get distracted by taking notes. Please note, if you move forward with the interview process, you'll always have the option to opt out of the recording. We are an equal opportunity employer and as such all applicants will be considered based solely upon merit and directly relevant professional competencies.

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Richmond, VA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.91 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 1 week ago

Tory Burch logo
Tory BurchCamarillo, CA
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love- Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable- We change before we have to Entrepreneurial- We own it Collaborative- There's no "I" in Tory Client & Brand Focused- We put ourselves in Tory's shoes Live the Values- We show up for each other Functional Expertise- We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.

Posted 30+ days ago

Vestis logo
VestisEvansville, IN
Overview: The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis Uniform Services operates in a very competitive environment and successful Route Sales Support Driver must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Route Sales Support Driver strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Experience: Travel Requirements: Education: High school degree or equivalent License Requirements/ Certifications: Valid driver's license

Posted 1 week ago

ESET logo
ESETSan Diego, CA
Summary A Technical Support Engineer provides technical product support to customers, partners and resellers using ESET products. The Engineer validates incoming requests for known issues and documents previously unknown issues for escalation to higher levels of support. The employee is an expert in at least one product in which he has in-depth knowledge. He or she is primarily concerned with issues in his or her area of expertise, but also has good knowledge of other products. Job description FUNCTIONAL RESPONSIBILITIES AND DUTIES • Provide technical support to customers, partners and resellers for ESET products. • Be an expert for at least one ESET product, have a basic knowledge of the rest as decided by the superior. • Document, process and analyse incoming customer requests through all communication channels. • Gather relevant information based on requests from higher level support and implemented processes. • Qualify and escalate undocumented issues to next level support teams according to defined processes and procedures. • Perform scheduled callbacks to customers and stakeholders and respond to their requests in accordance with the defined procedures. • Perform enhanced troubleshooting. • Become familiar with existing products and their components as well as with the tools, • processes and procedures that are relevant for the team. • Consult the superior on problems and risks in a timely manner. • Continuously develop technical knowledge and skills. • Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. REQUIREMENTS Education: • Completed IT-related education or equivalent qualification Experience: • Years of work experience: 2 Knowledge: • Very good theroretical and practical knowledge in the IT environment • Advanced understanding of operating systems (Windows, macOS, Linux), network architecture and application software • High analytical skills and structured way of working Language: • English B1 Communication: • Very good verbal and written communication Managerial skills: • N/A Personal characteristics: • N/A Benefits Health & well-being Cigna Medical Plan Cigna Dental Plan EyeMed Vision Plan Reliance Standard Life Insurance Reliance Standard Long Term Disability Plan HealthJoy Employee Assistance Program Cigna Supplemental Insurance Lifestyle Spending Account Bi-Weekly Mediation Series On-site Gym and shower facilities Family Volunteer Day off Paid Time off Tuition Reimbursement Birthing Parent Match Pet Insurance Office Recreational Zone Coffee & Snacks Parking Benefit Other Benefit Hub - Discounts on travel, cars, electronics, etc… 401(k) retirement savings ESET's Charitable Contributions Program Referral Program Primary location San Diego Additional locations Time type Full time

Posted 30+ days ago

Applied Research Associates, Inc. logo
Applied Research Associates, Inc.El Segundo, CA
Are you ready to work on mission-critical projects that directly impact national security and sustain advanced space systems? Then we are seeking your expertise in product support strategy, logistics, and system sustainment to join our dynamic team. The Analytical Solutions Division (ASD) of Applied Research Associates (ARA), Inc., www.ara.com is seeking a full-time Product Support Logistics Specialist to provide support to a customer, on-site in El Segundo, CA. In this role, you will provide critical support for program acquisition lifecycle planning and systems while ensuring mission-critical space systems remain operational. Your expertise will be instrumental in managing product support strategies, coordinating sustainment activities, and implementing the twelve (12) DoD Product Support Elements (PSE) within Space Systems Command (SSC). The Product Support Logistics Specialist must have experience and an in-depth understanding of the environments that include ground, near-space, space, and any system that operates in the SSC/SZ-BC environment. This is a contingent position. What you'll do as a Product Support Logistics Specialist: Provide comprehensive support throughout the acquisition lifecycle-including design, development, testing, production, sustainment improvement modifications, and system disposition. This covers systems engineering, architecture development, decision making, and integrated logistics planning and execution. Develop, deliver, and refine logistics operations to ensure seamless continuity from product development to sustainment. Manage military airlift cargo using the government transportation network and billing process, requiring intimate knowledge of Financial and Air Clearance Transportation System (FACTS) and Defense Enterprise and Accounting Management System (DEAMS). Providing product support to various space systems, including but not limited to Development Security Operations (DevSecOps) rapid prototyping initiatives. Develop and maintain technical order management and maintenance activities (TOMA). Collaborate with various teams such as engineering, finance, contracting, and operations to create data-driven logistics supportability assessments, define Performance-Based Logistics (PBL) frameworks, and ensure compliance. Lead efforts to integrate logistics planning into early design phases using tools such as Failure Mode, Effects and Criticality Analysis (FMECA), Life Cycle Cost (LCC) modeling, and Logistics Support Analysis Records (LSAR). Requirements for a Product Support Logistics Specialist: Possess a DoD Current/Active TS and eligible to upgrade to TS/SCI Clearance 3-10 years of experience within product support strategies that are directly aligned with DoD acquisition frameworks Experience supporting Air Force and or Space Force Program Management Offices Facilitate logistics considerations are embedded throughout the system lifecycle Identify and operationalize infrastructure, sustainment processes, and frameworks for high-reliability space systems and components Experience in integrating systems engineering design attributes (RMAS) with the 12 Integrated Product Support (IPS) Elements for informed decisions on manpower, maintenance planning, training, and supply chain architecture. product support, acquisition logistics, and sustainment Demonstrated ability to thrive in fast-paced, mission-focused environments A strong background in U.S. Space Force systems and organizations, with particular emphasis on Space Systems Command In-depth understanding of operating environments including ground, near-space, space, and systems operating within and between these domains This will "WOW" us if you are: DAWIA (Defense Acquisition Workforce Improvement Act) Certification for Life Cycle Logistics (LCL). Please apply at www.careers.ara.com for the Product Support Logistics Specialist position. Compensation & Benefits: Pay Ranges: From $89,900.00 - $110,000.00 per year based on years of experience, degree and any special skills and knowledge that they may bring to the position. ARA offers competitive benefits that address our employees' needs now and in the future. Learn more about each of our benefits at https://www.ara.com/benefits/ . #LI-AB1

Posted 30+ days ago

T logo
Truist Financial CorporationNashville, TN
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: This is an in-office position located in Nashville, TN.* Provides in-office client and advisor support to a team of Wealth Advisors managing a portfolio of high net-worth clients. Closely works with assigned advisor(s) to meet the needs and objectives of the client and will serve as the primary point of intake for a majority of requests from advisor(s) and clients, playing a key front-office role in interfacing with clients. The teammate will support workload management, and triage and delegate client and advisor operational requests to a centralized service team as appropriate. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Work within the Truist risk framework to prioritize relationship management activities with a focus on the client experience and support of the advisor's purpose-driven advice delivery, revenue-generating activities, and client acquisition activities. Support administrative fitness efforts through review of relevant reports and ensuring timely updates to book management data (i.e. pipelined reports and referrals) Support the sales and retention efforts by scheduling appointments, making follow up telephone calls, and preparing and maintaining client presentation and marketing materials. Support Integrated Relationship Management activities through good understanding of offerings, solutions, and referral pathways. Triage and delegate client and advisor operational requests related to transfers, withdrawals, and account opening/maintenance to the centralized service team. Work closely with the centralized service team to ensure client and advisor requests are fulfilled in a timely manner. Demonstrate proficiency in all operational competencies and processes including banking, credit, investments, trust, new client on-boarding/welcome program, client servicing and advisor support. Escalate potential at-risk relationships to advisor/regional managing director. Serve as the on-site local contact for wealth support advisory org teammates and leadership. Maintain positive working relationships with various departments and individuals who are designated to support Wealth support efforts and serve as an effective advocate for Wealth clients with other LOBs. Enter and maintain appropriate client records; monitor client transactions and client data for accuracy and timeliness; maintain appropriate documentation of client transactions. Respond to client requests for information and assistance within appropriate level of authority. Assist the advisors with other administrative functions, prioritizing those actions that enable quality client interactions and support a superior client experience. Continually render responsive and professional personal service to Wealth clients Can attend client events/meetings, as needed, with leadership approval. Serve as a peer-mentor for WSS I Participate in workstreams, committees and councils as needed. Able to provide support for multiple advisors and client relationships in a fast-paced environment. Able to work independently and seek guidance as needed. Where applicable, demonstrate proficiency in specialty-specific support activities, including servicing a commercial book of business, demonstrate a basic understanding of treasury services and solutions, and identifying specialty-specific process and service/solution delivery gaps. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Undergraduate degree or 4+ years of banking experience Excellent organizational skills with the ability to work on numerous tasks simultaneously. Responsive to coaching Able to learn independently using training guides, virtual and in-person training sessions, and peer-to-peer training. Flexible; able to adapt to change. Able to identify and focus on top priorities in a fast-paced environment with multiple priorities Strong understanding of banking, lending, commercial and wealth management solutions Excellent interpersonal and relationship management skills Excellent oral and written communication skills Proficiency in Microsoft Office applications Exemplary customer service and professional etiquette skills Ability to travel, occasionally overnight. Preferred Qualifications: 5 years of previous banking or other financial institutional experience Strong fiduciary and investment management knowledge For specialty support teammates, commercial or specialty-industry experience General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Somers Point, NJ
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $16.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 5 days ago

Hooters Of America, LLC logo

Hospitality Service Support-- Dupont

Hooters Of America, LLCLouisville, KY

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Job Description

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility.

Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise.

Performing the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu.

Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations fully stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.

Responsibilities

  • Guest Happiness
  • Food & Beverage Quality Assurance
  • Order Accuracy
  • Speed of Service
  • Accurate Food Presentation
  • Friendly & Attentive Customer Service
  • Financial Management
  • Responsible Cash Handling
  • Brand Operating Standards
  • Welcoming, Personal, & Courteous
  • Ensures Proper Sanitation and Food Handling
  • Prepared, in Uniform & Punctual for Shift
  • Cleanliness
  • Other
  • Menu Knowledge
  • Rotation Seating
  • Aware of Events & Specials
  • Sense of Urgency
  • Store Events Spokesperson
  • Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations
  • Facility Maintenance and Cleanliness
  • Ensures Products are Available for FOH Employees
  • Must be 17/18 years of age or older
  • Customer Service Skills
  • Basic Mathematical Computations Skills
  • Ability to Promote Brand Integrity
  • Ability to Maintain Professionalism at All Times
  • Ability to Communicate Clearly
  • Ability to Work Well with Others
  • Ability to Multi-Task within a Fast-Paced Environment
  • Ability to Adapt to Change
  • Menu Knowledge
  • Knowledge of Sanitation and Use of MSDS

All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.

Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.

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