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Direct Support Professional (DSP) - 3rd Shift / Full Time-logo
Direct Support Professional (DSP) - 3rd Shift / Full Time
Hope Network CareersDavison, Michigan
The Direct Support Professional (DSP) supports the individual goals of the person served and helps them become integrated into his/ her community in the least restrictive manner. The DSP may assist in areas of mobility, activities of daily living, communication, cognition, health management, social networking, vocational, leisure time management, and community participation. Why a DSP at Hope… Make a difference in people's lives, including your own. Here are just some of the ways Hope Network invests in you for all that you do: Educational Reimbursement Career Pathing Paid Training Employee referral bonus Generous paid time off Retirement savings plan How you will change lives… The Direct Support Professional will assist in the following areas of personal care and development: Safety Monitor and ensure safety 24/7; this may be eyes- on, one-on-one, 15 or 30 minute checks, etc. Support crisis prevention, intervention, and resolution Relationships Establish collaborative relationships built on trust and empathy through consistent and meaningful communication Foster a spirit of partnership with individuals served, the community, and other professionals Activities and Daily Living Skills Help build effective skills for problem-solving, communication, and independence Assist person served to identify and/or participate in social and leisure interest and activities such as: transport/escort to stores, concerts, movies or in house social events (barbeques, movie nights, games, etc.) Help person served with activities of daily living to include (but not limited to): get to and from places, dressed/undressed, bathe/shower, comb hair, trim nails, restroom assistance, and cooking Health Monitor vitals for any medical condition or illness Promote positive behavior Attend medical appointments and ensure accurate information is relayed between medical provider and care team Understand, read, and assist in the implementation of medical, behavioral, and/or clinical team care plans and provide accurate, timely, and descriptive documentation of such Community Connect person served with opportunities or places in their community to develop relationships with others Support community participation, volunteering, career goals or employment, and educational interests About you… You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication You exhibit characteristics of trustworthiness, integrity, and honesty You respect diversity and inclusion You demonstrate professionalism in communication, pleasantness, attendance, attention to accuracy and follow through, reliability, teamwork, and punctuality You take part in continuous education, training, and personal development and growth We are Hopeful you have… High school diploma/ GED Valid State of Michigan driver’s license Ability to lift 50 lbs. Ability to become certified in CPR/First Aid Commitment to scheduled shifts, assigned duties, and performance expectations Possess basic computer skills

Posted 2 weeks ago

Aviation Support Equipment Specialist (contingent 0030)-logo
Aviation Support Equipment Specialist (contingent 0030)
SPS ExternalRedstone, Alabama
This position is contingent upon contract award. A secret security clearance is also required. This position requires a valid driver license. Job Title: Aviation Support Equipment Specialist (contingent) Job Responsibilities: The Aviation Support Equipment Specialist is responsible for properly diagnosing and performing repairs to aviation and other support equipment (gas and diesel-powered engines, hydraulic, electric and air brake systems). • Technicians will have the ability to Inspect, tests, service, operate and troubleshoot Aviation Ground Support Equipment (AGSE), Peculiar Ground Support Equipment (PGSE), Special Tools and Test Equipment (STTE), non-standard (COTS) equipment, Mobile Maintenance Facilities (MMF) as well as Mobile Machine Shops (MMS) to determine serviceability and proper operation. • Expertise to perform field and sustainment level maintenance, conduct and record inspections, preventative maintenance checks and services, preservation/ de-preservation, corrosion control and corrective actions, identify and tag items with proper condition code, IAW AR 750-1, DA PAM 738- 751, DA PAM 750-8, • Troubleshoots malfunctions; removes, disassembles, repairs, welds, cleans, treats, assembles and reinstalls malfunctioning accessories and components on portable hydraulic hoists, hydraulic support stands, tow bars, mechanical toolboxes, hydraulic press, drill press, stationary and portable media blast units, air compressors and related plumbing, portable power tools, hydraulic and fixed work stands, nitrogen bottles and regulators, air-conditioning units, fuel storage units, battery chargers, hydraulic iron worker equipment, tubing benders, light carts, various aviation wash systems, Spyder cranes, John Deere towing systems and generators. • Capable of accessing and making needed sheet metal repairs on shipping containers, HAZMAT storage units MMF’s and MMS’s. • Adept in the use of sheet metal shears, sheet metal rollers, sheet metal brakes, band saws and associated metal working equipment. • Proficient at management, maintenance and documentation of bench stock items required to support all equipment systems. • Operate and maintain Material Handling Equipment (MHE) such as Rough Terrain Container Handler (RTCH), forklifts, cranes, lifts and other vehicles to aid in the installation and removal equipment requiring a clean and valid driver’s license. • Develop and implement Care of Supplies in Storage (COSIS) procedures to maintain equipment in a “ready to issue” state, to include preparing GSE for storage and transportation. • Updates a variety of documents, records, databases, and electronic systems for tracking status of equipment, to include maintenance of a publications library. • Performs ground support preventative maintenance in accordance to HAZMAT, OSHA standards and guidelines required for safe operation of maintenance programs. • Must be HAZMAT trained and possess in depth knowledge of Enterprise Environmental Safety and Occupational Health Management System (EESOH-MIS). • Must be trained and certified as container inspector (shipping container all variations) IAW FM 55-80 ARMY CONTAINER OPERATIONS. • Adhere to the company’s AS9100 policies, procedures and guidelines. • Other duties as assigned. Education/Experience: • High School Diploma • 4 years of experience working in Aviation Maintenance Operations. • Must be HAZMAT trained and possess in depth knowledge of Enterprise Environmental Safety and Occupational Health Management System (EESOH-MIS). • Must be trained and certified as container inspector (shipping container all variations) IAW FM 55-80 ARMY CONTAINER OPERATIONS. • A secret security clearance is required.

Posted 30+ days ago

Personal Support Specialist-logo
Personal Support Specialist
Hands at Home Care ServicesPortland, Maine
NOW HIRING: Per Diem PSS – Increased Pay + Flexible Hours + Weekly Pay! Hands At Home Care Services | Multiple Locations in Maine Are you a compassionate and reliable caregiver looking for more flexibility, better pay, and the chance to make a real impact—starting right away? Join Hands At Home Care Services as a Per Diem PSS and start picking up shifts that work with your schedule! We’re Maine’s trusted provider of high-quality, non-medical home care, and we’re urgently looking for certified PSS staff to help meet the immediate needs of our clients. Why This Role Might Be Perfect for You: Higher Pay Rates – Just Increased! We know your time and energy are valuable. Get paid what you're worth. Full Flexibility – Pick up as many or as few shifts as you want. Weekdays, weekends, evenings—we work around you . Fast-Start Availability – Many shifts are available now and need coverage urgently. Willing to Drive? Even Better! If you’re open to traveling 30 minutes to 1.5 hours, we have clients waiting and hours ready for you. We reimburse mileage and travel. Weekly Pay + Next Day Pay Option – Choose what works best for your budget. Hourly Bonuses – The more hours you work, the more you earn. Referral Bonuses – Get paid for helping friends find great jobs, too. 24/7 Support – We’re always here when you need us. Training & Education Support – Grow your career while making a difference. What to Expect: Short-Term Commitment with Long-Term Options Many of our clients are just starting services, and we need dependable caregivers to help get them off the ground and stable . Once that happens, we’ll transition a permanent caregiver into the role. Want to stay with the client permanently? You’ll have the option to do so. Prefer to stay flexible and per diem? That works too. We simply ask for a short-term commitment to help the client adjust and get the care they need at the beginning. What You’ll Do: Support seniors and adults with bathing, dressing, toileting, and mobility assistance Help with light housekeeping, meals, and daily living activities Build meaningful one-on-one relationships with clients Ensure safety, comfort, and dignity for those in your care Requirements: Active PSS Certification (Maine) Current CPR Certification A heart for caregiving and a dependable, positive attitude If you’re looking for a flexible job that pays well , gives you freedom to choose your schedule , and allows you to make a real difference , this is the role for you. We’re hiring immediately— apply today and let’s get you working fast with great clients, great pay, and a team that’s here to support you.

Posted 1 week ago

Court Support Specialist-logo
Court Support Specialist
ABC Legal ServicesIndianapolis, Indiana
About ABC Legal: ABC Legal Service is proud to be the national leader in service of process. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! We are a team of 400+ with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 40 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Job Overview: The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server’s hands. "Bigger picture" communications involve contacting courts for general updates and statuses as courts operations. This position is remote but located in Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, South Carolina. Key Responsibilities: Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders. Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients. Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy. Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts & customers. Relay relevant, updated information from Courts to our process servers and customers as appropriate. Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court. Navigate & understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed. Perform other job-related duties as assigned. Qualifications: High school diploma / GED required. Legal experience preferred. Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position. Strong communication skills, both written and verbal. Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails. Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes. Document manipulation experience (PDFs). Ability to perform repetitive data-entry tasks with accuracy. Ability to read, write and speak English Quick learner and willing to learn and grow. We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! Health, Dental, Vision insurance 401(k) with company matching Paid time off 7 Paid holidays 4 floating holidays Employee assistance program Referral program Starting Pay: $15.00 per hour Schedule: Full-time, Monday through Friday

Posted 5 days ago

Direct Support Professional (DSP)-logo
Direct Support Professional (DSP)
Easterseals PORTMorehead City, North Carolina
Easterseals PORT Health, a non-profit service provider in North Carolina & Virginia, seeking compassionate, caring, and dedicated individuals to become fulltime or part-time Caregivers (internally called DSPs) to our clients living with developmental disabilities or mental health challenges. We are hiring for the following locations and shifts : Morehead City What You’ll Do In this role, you will make a significant impact on the lives of individuals with intellectual and developmental disabilities by assisting with daily living activities, employment support, and social engagement. Your work will help clients develop skills for greater independence both at home and in the community. Daily documentation and reporting are required. As a Direct Service Provider (DSP), you will provide care in clients' homes and may assist with transportation. Under supervision, you'll help clients learn socially appropriate skills and offer families much-needed breaks. How You’ll Benefit Joining our team means we are committing to support your personal growth and development. You'll earn a competitive hourly rate (up to $18 per hour, depending on the approved service), along with a tailored benefit package (for qualifying positions). We also offer flexible schedules and paid training to help you complete the required courses, equipping you with the essential skills to effectively serve our clients. CPR / First Aid Mindset Medication Administration/Infection Disease/Seizure Management Other training courses relevant to this position and your growth. Ideal Candidate Attributes To join our team, you must have a willingness to provide care in various community settings. We require proof of a High School Diploma or GED, a valid driver's license, a good driving record and current auto insurance. You must also be willing to successfully complete a background check. If you’re kind-hearted and seek a rewarding career opportunity where you can make a huge difference in the daily lives of the people you will help, then please apply now at our website: www.eastersealsport.com OR by sending your resume to: recruiter@eastersealsucp.com . About Easterseals PORT Health Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600-member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia. Our working environment supports employee and client health with a ‘no tobacco’ use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles. We believe that by leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand & act to make ESPH an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self & Learning & Growing (IDEAL) organization. Applicants of all abilities are encouraged to apply!

Posted 30+ days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenWilmington, Massachusetts
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Event Support-logo
Event Support
iHeartMediaLos Angeles, California
iHeartMedia Markets Current employees and contingent workers click here to apply and search by the Job Posting Title. The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America , reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have: More #1 rated markets than the next two largest radio companies combined; We’re the largest podcast publisher , with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers , who build important connections with hundreds of communities across America; We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; iHeartRadio is the #1 streaming radio digital service in America; Our social media footprint is 7 times larger than the next largest audio service; and We have the only complete audio ad technology stack in the industry for all forms of audio , from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia! If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do! What We Need: We’re seeking a Promotions Assistant to assist the promotions and marketing departments. What You'll Do: Execute promotions such as remotes, events, van appearances and other marketing and promotions team activities Coordinate contest prize inventory, prize sheets, prize fulfillment and release forms Set up and break down audio equipment, promotional tents, hang banners and other staging elements Activate promotional events with games and music Interact with attendees at promotional events Capture and recap promotional events via photos, video, audio, social media, etc Drive promotional vehicles What You'll Need: Experience with Microsoft Office, Photoshop and social media platforms Excellent driving record, valid driver’s license and proof of insurability Physical ability to stand for multiple hours and lift or move 40-pound objects Organizational skills; ability to prioritize and effectively manage time Previous experience in outdoor promotions and/or marketing/customer service is a plus What You'll Bring: Respect for others and a strong belief that others should do this in return Ability to work within standardized procedures and an understanding of when to escalate Skills to solve straightforward problems using established procedures Close attention to detail, following up until issues are resolved Common courtesy when communicating with coworkers and outside contacts Compensation: Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data. $17.28 - $17.81 Location: Burbank, CA: 3400 West Olive Avenue, Suite 550, 91505 Position Type: Regular Time Type: Part time Pay Type: Hourly Benefits: iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following: Employer sponsored medical, dental and vision with a variety of coverage options (employees meeting ACA measurement) A 401K plan Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more! We are accepting applications for this role on an ongoing basis. The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Non-Compete will be required for certain positions and as allowed by law. Our organization participates in E-Verify. Click here to learn about E-Verify.

Posted 3 weeks ago

Jr. Specialized Administrative Support Officer-logo
Jr. Specialized Administrative Support Officer
CACIChantilly, Virginia
Jr. Specialized Administrative Support Officer Job Category: Administration Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local * * * The Opportunity: The Junior Specialized Administrative Support Officer will provide essential administrative support to a designated work unit, project, or program. This role involves coordinating daily activities, managing workflows, and ensuring efficient operations. The ideal candidate will be eager to learn and develop their skills while working under general supervision and taking initiative as needed. Physical requirements include the ability to handle items weighing up to 50 pounds. Key Responsibilities : Administrative Workflow Support: Assist in managing the administrative workflow and daily activities of a work unit. Maintain schedules of appointments and monitor communications (email and phone) for managers and officers. Coordinate and assist in planning, scheduling, and executing meetings, conferences, and events, serving as a recorder or representative as guided. Draft, proofread, and edit office correspondence and routine documents. Organize and archive office files for easy retrieval and maintain relevant reference materials. Greet and escort visitors, ensuring a professional office atmosphere. IT Integration Support: Execute time and attendance recording and learn troubleshooting techniques. Administer and update databases and office systems, including website management and report generation. Coordinate travel logistics, including itineraries and necessary documentation. Monitor inventory of office supplies and equipment, ensuring timely orders and basic repairs. Process/Workflow Management: Assist in planning, organizing, and executing routine steps in various processes, tracking statistics and metrics related to supported projects. Prepare and analyze reports, summarizing data and providing insights for decision-making. Maintain assignment-specific databases and prepare status reports. Quality Assurance: Review process documentation for accuracy and compliance with established regulations and policies. Troubleshoot and quality-check work to ensure the effectiveness of administrative products and services. Share best practices in administrative processes and support continuous improvement. Physical Requirements : Physical requirements include the ability to handle items weighing up to 50 pounds. Qualifications: Experience : Minimum of two year’s of experience in administrative roles. Education : HS Diploma Technical Proficiency : Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience with government purchasing systems and procedures. Skills : Strong organizational, communication, and multitasking skills with an ability to prioritize tasks. Ability to assess information from multiple sources and develop actionable recommendations. Experience managing project schedules and deliverables. Knowledge of human resource functions, including onboarding, timesheets, and performance management. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities. This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here . Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $39,400-$71,800 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 2 weeks ago

Direct Support Professional (DSP)-logo
Direct Support Professional (DSP)
AspireEast Haven, Connecticut
Aspire Employment Opportunities job board Aspire Living & Learning's Internal Mobility Policy ensures an equitable and efficient internal mobility system that aligns with the agency’s commitment to professional development and growth. This policy fosters a culture of mobility within the organization, aiming to provide employees with opportunities for career advancement and fulfillment. Please reference the Internal Mobility Policy to review the process to be considered for other jobs at Aspire Living & Learning. Lateral Transfers : You do not need to submit an application at this time . You need to let your HR Partner know you’re interested in being considered for the position. Your HR Partner will be the point of contact between you, your current manager, and your hiring manager. Promotions/ Cross-functional jobs: Please let your HR partner know you’re interested in being considered for the position and they will confirm your eligibility to apply. Once you speak with your HR Partner, please submit an application . Open Positions: Title: DSP House: Maple Hours:30 Shift: 3rd/B Schedule: Sun Mon Tues Wed Thur 12a-9a Fri 12a-9a Sat 9p-9a House meeting: 2nd Wed 9:30a-11:30a Pay $17.77/hr Title: DSP Program: Maple Shift: 2nd/B Hours: 12 Schedule: Sun Mon Tues Wed Thurs 4p-8p Fri 4p-8p Sat 4p-8p House Meeting: 2nd Wednesday at 9:30a Pay Rate: $17.77/hr Title: DSP Program: Maple Hours 30 Shift 1st Schedule: Sun Mon 8:30a-2:30p Tue 8:30a-2:30p Wed 8:30a-2:30p Thurs 8:30a-2:30p Fri 8:30a-2:30p Sat House Meeting: 2nd Wednesday 9:30a-11:30a Pay $17.77/hr Below is the name and information of your HR Partners, to be contacted prior to applying for a promotion or cross-functional opportunity. Connecticut employees: Linda Scala lscala@allinc.org Maryland employees: Debbie Duran dduran@allinc.org Massachusetts employees: Heather Murphy hmurphy@allinc.org New Hampshire employees: Heather Murphy hmurphy@allinc.org Vermont employees: Linda Scala LScala@allinc.org Shared Services: Linda Scala LScala@allinc.org Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable . Our work benefits greatly from the contributions of people of color, people from working class back grounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Posted 4 days ago

Internal Customer Support Coordinator-logo
Internal Customer Support Coordinator
Fix Group ManagementFranklin, Tennessee
Who we are: We are Shop Fix Academy! We are a business consulting company for Auto Repair Shops. Our mission is to set Auto Repair Shop owners up for success; to give freedom and confidence to become the businessman/woman they were always meant to be. Our motto is “Change the owner, change the shop,” and that’s exactly what we do; we make a real difference in people’s lives. We are more than just a coaching company that gives business advice and guidance. We lead, encourage, and inspire people to find their inner leader as individuals and owners. An Internal Customer Support Coordinator primarily works behind the scenes to ensure smooth business operations and the success of the coaching program. They assist and support employees, teams, and departments by helping with internal tools, systems, and processes. Their role focuses on facilitating the efficient delivery of coaching services to auto shop owners, providing support for the coaching team and business operations, rather than interacting with external customers. Key Responsibilities: Employee Support: Provides support to employees by resolving IT issues, managing internal requests, or addressing any internal system concerns. Internal Communications: Acts as a liaison between departments to ensure smooth communication, resolve conflicts, and address concerns related to internal operations. Training & Onboarding: Helps new coaches and assistant coaches understand and use internal systems or resources, including tools for customer service. Process Improvement: Assists in identifying inefficiencies in internal workflows or processes and suggests improvements. Resource Management: Manages internal resources, like help desks or tools, to support company functions. Reporting & Analytics: Analyzes internal data and reports on support trends to improve internal processes and service delivery. Day to Day Responsibilities: Coaching Program Development and Management: Resource Management: Manage the internal resources and tools that the coaching team uses to deliver training. This could include customer relationship management (CRM) software, coaching platforms, webinar tools, and scheduling systems. Internal Communication and Coordination: Internal Liaison: Act as the bridge between the external support team and the coaching team. The internal coordinator communicates with coaches about client issues, content feedback, and improvements needed based on the external team’s reports. Scheduling & Logistics: Manage the scheduling of coaching sessions and track registrations for events. Operational Support: Troubleshooting System Issues: Handle any internal issues related to the systems used for coaching, such as software bugs, user access problems, or scheduling conflicts. They would coordinate with IT or external vendors to resolve technical issues that may impact the coaching experience. Process Improvement: Continuously work to improve internal processes for delivering coaching services more efficiently, such as streamlining onboarding, reducing response times, or automating scheduling and communication. Reporting and Data Analytics: Track Client Metrics: Analyze client engagement and progress data, such as how often clients are attending coaching sessions, whether they’re completing assignments, or if they’re applying what they’ve learned. Share insights with external teams to help improve coaching or customer support strategies. Performance Analytics: Track key performance indicators (KPIs) for the business, such as client retention, satisfaction scores, or workshop attendance. This data can help refine the coaching program and internal processes. Feedback Implementation: Act on feedback from the external team or clients to enhance coaching materials, customer service, or operations. This could mean adjusting the coaching schedule, offering additional support materials, or making operational improvements. Employee/Team Support: Coach Support: Provide internal coaching staff with the support they need to deliver effective coaching to clients. This could involve arranging training for coaches, offering administrative support, and helping them with tools and resources. Team Coordination: Ensure that all internal team members (e.g., coaches, content creators, support staff) are aligned in their approach and that there’s a consistent internal process to meet the needs of external customers (auto shop owners). Still Interested? Here’s What We’re Looking For: Experience with Google Workspace is preferred but not required. Ability to problem-solve and think outside the box. Ability to multi-task and prioritize requests from various departments. Must be a team player. Works well with others. Plays well with others. Silliness may sporadically occur. Must be a people person and enjoy building relationships. This is a family-like environment. But save the drama for your mama. Ain’t nobody got time for that. Strong organization and time management skills- someone who tip toes along the line of detail oriented and goes with the flow. Coachable- listens to and implements advice. We’re in the business of making people better. That includes our employees. Listen patiently and empathetically, but let gossip fall on deaf ears. Don’t let it leave your lips either. Ability to go with the flow as things change fast and often. Just stay cool. Someone with a “go getter” attitude that allows actions to speak louder than words. Benefits (the good stuff!): A lively work environment, with live events, and a dynamic client base. Opportunities for growth and advancement – we love seeing our team members succeed! Health, dental, and vision insurance Retirement with company match Christmas club program with company match Company-paid life insurance and long-term disability Short-term disability Critical illness and accident coverage Employee Assistance Program Paid time off Paid holidays $20 - $25 an hour Shop Fix Academy is proud to be an Equal Opportunity Employer and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Posted 1 week ago

Customer Support Representative - Hybrid-logo
Customer Support Representative - Hybrid
ZOLL MedicalAtlanta, Georgia
Itamar At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT®️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on propriety signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT®️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar’s corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA. Job Summary As a Hybrid Customer Service & Technical Support Representative, you are part of the Itamar Medical team that supports our customers, sales reps, and clinicians, taking inbound phone calls and assisting them with customer service questions and technical troubleshooting issues. We are looking for a high-energy, self-motivated professional who is ready to join our team. Essential Functions Provide customer service and technical support of all Itamar Medical products and services. Receive incoming phone calls and emails - troubleshoot, research and respond to inquiries in a timely, professional manner which meets high-quality, productivity and performance standards. Work with a diverse team to investigate, assess and resolve issues in accordance with established guidelines and policies. Inform Customer Service Manager of all unresolved issues. Keep accurate records and document actions and discussions. Understand and educate customers about all Itamar Medical products and services. Retain customers through superior customer service and technical support. Required/Preferred Education and Experience Bachelor's Degree preferred Two + years working as a customer support representative/technical support representative Experience working remotely with space for an “at-home workstation” Experience with industry standard applications (MS Office, Internet Explorer, Remote Support Tools, Windows, SQL) Knowledge, Skills and Abilities Excellent verbal and written skills Strong analytical and reasoning skills to effectively troubleshoot issues over the phone Highly organized person with exceptional attention to detail, ability to multi-task and work under pressure Someone who is a quick learner with the ability to understand a wide range of issues and topics Ability to work independently but who is excited to be a part of a dynamic team Patience Salesforce experience Ability to communicate technical issues in a way that is understandable to non-technical customers Ability to work between the hours of 7:00am and 8:00pm Physical Demands Employee is continuously required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear (up to 98% of an average 8-hour day). The employee must occasionally lift or move up to 20 pounds (up to approximately 5% of an average 8-hour day). This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This job must use ergonomic tools and correct posture along with correct procedures for lifting, bending, squatting, carrying, pulling and reaching. Digital dexterity and hand/eye coordination in operation of office equipment. Ability to speak to and hear customers and/or other employees via phone or in person is required. Body motor skills enough to enable incumbent to move from one office location to another. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Posted 6 days ago

APP Market Support Clinician - Kansas City, MO-logo
APP Market Support Clinician - Kansas City, MO
Theoria MedicalKansas City, Kansas
Position Type : Full-time, exempt Compensation : Up to $120,000 base salary + productivity and this position is eligible for a SIGN-ON BONUS to welcome you to the team! Job Location : In-person, commuting required within assigned market Job Highlights Flexible Schedules: Work around your life. No Overnight Requirements Supportive Community: Access to physician/provider network. Effortless documentation : Conversational and Dragon dictation. Meaningful Connections: Establish lasting relationships with patients and staff. Paid Time Off! No holidays! Culture of Appreciation: Your work is valued and rewarded. $1,500 CME and Conference Allowance: Invest in your growth. Full Gear: iPad with LTE, Apple Pen, AirPods provided. Licensure Reimbursed: We cover your medical licensure costs. Malpractice & Tail Covered: Full insurance peace of mind. Benefits: 401k match, Medical/Dental/Vision, Disability, Employer-paid Life Insurance. Relocation Help: Assistance for a smooth move. Referral Bonus: Earn more by expanding our team. Travel Reimbursed: Gas and mileage for work travel. Career Advancement: Leadership opportunities promoted. UpToDate Subscription: Latest medical info at your fingertips. Essential Functions & Responsibilities Facility Coverage: Provide in-person coverage to skilled nursing facilities within the assigned market, ensuring continuity of care during provider absences (PTO, underperformance, etc.). Staffing Coordination: Oversee and coordinate medical staffing efforts, ensuring optimal coverage across the market. Issue Resolution: Address and resolve clinical concerns and patient care issues promptly and effectively. Policy Implementation: Enforce and implement Theoria Medical’s policies and procedures to maintain high-quality standards. Clinical Support: Provide ongoing support to Theoria medical staff and facility personnel, ensuring they have the resources needed for success. Stakeholder Relationships: Develop and maintain strong relationships with key stakeholders, enhancing collaboration and communication. Operational Excellence: Execute miscellaneous tasks related to Theoria’s clinical operations, contributing to overall operational efficiency. Timely attendance is imperative. Reliable transportation required. Qualifications Must have active license as a Physician Assistant or Nurse Practitioner in your state Must have DEA license SNF experience preferred Strong Clinical Foundation Tech Savvy Strong computer skills Competence in Business Operations or Organization Team building skills Multitasking comes with ease Personable and works well with other team members Autonomous or Independent Strong understanding of healthcare staffing organization and needs Great problem solving skills Competence and confidence with managing large teams of administrative and clinical staff, predominantly physicians and mid level practitioners Understanding of healthcare operations Knowledge of billing and reimbursement with respect to insurance payers, health systems, CMS Company Overview Leading the charge in healthcare innovation, Theoria Medical offers a unique blend of medical excellence and technological advancement, primarily serving the post-acute and primary care sectors. Our extensive network includes multispecialty physician services and RPM, covering skilled nursing facilities across the country. In our national push for expansion, we're scouting for the brightest nurse practitioners and physicians eager to drive change and deliver superior care. Join us for a rewarding career that promises professional growth, flexibility, and the chance to shape the future of healthcare. Shift Structure Travel Requirements : This role involves routine in-person coverage within an assigned market, typically up to an 80-mile radius. Reliable transportation and flexibility to commute between nearby facilities are required. Work Schedule : The role requires flexible scheduling to meet the needs of the assigned region Charting/documentation can be completed off-site. This is an in-person position. Compensation and Benefits Salary based with monthly productivity bonuses. Paid Time Off. 401k with employer matching and participation. Medical, vision, and dental insurance Short term and Long term disability insurance. $1,500 CME allowance. Malpractice insurance covered by the employer. Medical licensure expenses reimbursed by employer. Opportunities for training All equipment and practice expenses covered. Employer Paid - Life Insurance Policy Employee Expectations The employee must be able to perform the essential functions of this position satisfactorily, with or without a reasonable accommodation. The employer retains the right to change or assign other duties to this position as necessary. All benefits and job highlights are subject to and contingent upon availability.duties to this position. All benefits and job highlights are subject to and contingent upon availability. #LI-JT1 #LI-Onsite #IND-REFRESH-STD

Posted 1 week ago

Tech Donor Support (Bilingual– English/Spanish)-logo
Tech Donor Support (Bilingual– English/Spanish)
CSL PlasmaWinston-Salem, North Carolina
Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. • Disconnects the donor when the process is complete. • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging at CSL. Do work that matters at CSL Plasma!

Posted 30+ days ago

Direct Support Professional - West Lake Cottage 1: Part time 2nd Shift-logo
Direct Support Professional - West Lake Cottage 1: Part time 2nd Shift
Hope Network CareersLowell, Michigan
We are all equally human. Join us. At Hope Network , over 2,800 compassionate professionals serve individuals across 280+ locations statewide—each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives. ▶️ Watch how we create comebacks. Why Join Our Team? We’re proud to offer a robust and meaningful benefits package to support your career growth and overall well-being: Pay based on experience Medical, Vision, & Dental Care 403(b) Retirement Plan Paid Time Off Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What You'll Do Encourage positive relationship building & Promoting Independence Transportation and Participation in Community Activities Personal Care/Assistance with Activities of Daily Living Medication Administration/Health Monitoring Cooking/Meal Prep/Dietary Support Qualifications High School Diploma or equivalent preferred, but not required Valid State of Michigan driver’s license preferred Ability to lift 50 lbs Ability to pass background checks as applicable Ability to become certified in CPR/First Aid Possess basic computer skills Our Commitment to Inclusion Our strength lies in our diversity —empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Posted 1 week ago

HCBS Direct Support Professional Worker-logo
HCBS Direct Support Professional Worker
Genesis RecruitingManhattan, New York
Description We are seeking a compassionate and experienced Direct Support Professional (DSP) to provide support services for a baby with special needs in Manhattan. The DSP will work a 45-hour week, including 5 hours of overtime, delivering person-centered care and developmental support in accordance with the goals of the HCBS 1915c waiver. Key Responsibilities: Provide direct care, assistance, and developmental support to a baby with special needs. Implement care plans and interventions based on the individual needs of the child. Assist with daily activities such as feeding, personal care, and basic developmental exercises. Ensure the safety and well-being of the child at all times. Support the child in achieving developmental milestones and work with the family on implementing strategies for growth. Maintain accurate records and progress notes as required by the HCBS program. Collaborate with other healthcare professionals, family members, and coordinators to ensure holistic approach to care. Participate in team meetings and provide input into care planning. Requirements Bachelor's Degree (BA) in a related field (e.g., Psychology, Social Work, Early Childhood Education, etc.) At least 1 year of experience working with children with special needs. Knowledge of developmental milestones and experience working within HCBS services is a plus. Excellent communication skills and ability to work effectively with families and team members. Patience, empathy, and a passion for providing high-quality care to children with special needs. Benefits Competitive hourly pay, including overtime. Professional development opportunities.

Posted 30+ days ago

Desktop Support Management Specialist-logo
Desktop Support Management Specialist
BSUBowie, Maryland
Job Posting: JR101042 Desktop Support Management Specialist (Open) Department: Enterprise Support Services, PM Position Type: Regular Open Date: 05-19-2025 Close Date: $78,915-$100,149 Job Description: DUTIES: · Oversee the daily performance of computer systems, including day-to-day desktop support operations, configuration, installation, and maintenance of all asset-tagged hardware and software, managing, and training staff, developing new policies and procedures, resolving any issues that arise with hardware or software, incident management, and service request fulfillment. · Responsible for providing strong technical experience in providing technical solutions and support to hardware, software, and operating systems in a networked environment including Windows OS and macOS, which encompasses desktop applications, browsers, printers, telecommunications, and video · Work independently and communicate work assignments to team members · Hire, supervise, and direct workers engaged in providing Tier 2 advanced technical support services · Initiate and execute projects, including planning, monitoring progress, and reporting to senior management on the status · Update and maintain images for desktops, laptops, and thin clients · Security configurations and settings for Windows and Mac clients · Printer configuration and support for Windows and Macs · Software upgrade and installation for Windows and Macs · Network services troubleshooting and connectivity, including wireless · Patch workstations with critical updates and latest antivirus definitions as well as other areas in network security · Manage customer issues and customer escalations, providing proper communications internally and externally throughout the process, and following up on customer complaints · Coordinate technology refresh projects with the IT Support Services Director · Maintain a standard for sanitizing and erasing storage devices marked for disposal · Oversee the regular and scheduled maintenance for all computer devices, including labs and classrooms. · Conduct research into PC and software issues and products as required · Work with internal IT teams to address critical customer needs and concerns, and system issues, and prepare communication to customers · Create or revise SOPs to achieve operational efficiency · Work on multiple projects/priorities in a deadline driven environment · Use online resources, including KB articles and forums, for troubleshooting · Initiate new projects and create planning documents, communication plans and multiple status reports · Other duties as assigned within area of responsibility REQUIREMENTS: Bachelor’s degree or foreign equivalent degree in Computer Science, IT or related field. 4 years of experience in any position that supports PC hardware and software systems. Other Required Skills/Experiences: · 3 years of experience with Mac OSX and Windows administration and desktop support · 3 years of experience with desktop operating systems, including Windows, VMWare, macOS · 3 years of application support experience for Microsoft Office 365, Adobe, JAMF, Tanium, VPN, OneNote, Windows OS, macOS, iOS, MS Teams, and Zoom · 3 years of experience supporting client configuration, administration, and network access in Microsoft server environments Demonstrated knowledge of: · project management concepts (initiating new projects, creating planning documents, communication plans, and multiple status reports) · basic computer hardware, including Dell computers and laptops, printers, and mobile devices Knowledge may be demonstrated through education, training and/or experience. Hybrid position: up to 2 days per week remote work permitted. Additional Job Information: Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement accounts. Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students. Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program. The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business. In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended. LOCATION: 14000 Jericho Park Road, Bowie, MD, 20715 Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students. Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program. The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business. In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.

Posted 3 weeks ago

Transitional Management Services Peer Support Specialist / CPSS-logo
Transitional Management Services Peer Support Specialist / CPSS
MonarchWinston Salem, North Carolina
Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights: Starting Pay: from $15.00/hour The Transitional Management Services Peer Support Specialist must have: A North Carolina Certified Peer Support Specialist (CPSS) certification. 2 years' experience working with adults with a mental health diagnosis and/or substance use Lived experience and a personal recovery story related to mental illness or substance use This Opportunity: The Transitional Management Services Peer Support Specialist is primarily responsible for supporting people in achieving their personal goals while enhancing the development of their natural supports, as well as coping and self management skills. This position utilizes personal experience with mental health or substance abuse issues to assist others in achieving desired outcomes. What You'll Do: • Provide supportive services to assist an individual in community re-entry following hospitalizations by developing relationships in their community and with their natural supports. • Emphasize personal safety, self worth, confidence, growth, connection to the community, boundary setting, planning, self advocacy, personal fulfillment, development of social supports, the helper principle, and effective communication skills. • Assist individuals in making informed choices with regard to their care and services and other life decisions affecting their illness. • Assist in the development of comprehensive crisis plans and work with people receiving services to effectively use their crisis plans. • Assist with self help, advocacy, pre-crisis support, and facilitating an individual with speaking with their employer regarding reasonable accommodations for psychiatric disability. • Assist the Tenancy Support Professionals in conjunction with the individuals supported in developing goals and areas of need, and assist in developing person-centered plans. • Communicate needs and progress of the person supported to supervisor and/or Tenancy Support Professionals/other professionals as requested. • Engage in various skill building activities such as learning how to maintain stable housing, bill paying, cleaning, organizing belongings, building social skills, locating improved housing situations, teaching the individual to identify and prepare healthy foods according to cultural and personal preferences of the individual served and his/her medical needs. • Document encounters and contacts made on behalf of people we support; complete and submit billing documentation as appropriate; maintain comprehensive files. • Maintain positive working relationships within the communities served, including with individuals, families, staff, monitoring and licensing agencies, organizations, and funders. • Drive and travel extensively to community locations, various agencies, and other outreach destinations. Provide and/or arrange for transportation for people receiving support as required. • Provide support as needed to meet the emotional, physical, and medical needs of each person supported. • Facilitate person-centered, effective, positive relationships with people receiving services using positive approaches that promote self determination in all areas of life. • Attend regular staff meetings and other required meetings. Convey observations and key issues to supervisor on an ongoing basis. Maintain all required training by attending and actively participating in meetings and all required trainings. Maintain certification in all agency, state and federal training requirements. • Assist new staff and/or current staff with orientation, mentoring, and training. • Demonstrate knowledge of and comply with all agency policies and procedures. • Follow service definition guidelines for services being provided. • Complete all other relevant responsibilities as assigned by the supervisor. #M0NC Education We're Looking For: High School Diploma (Required) Certifications We're Looking For: Certified Peer Support Specialist (CPSS) - State Division of Mental Health, Developmental Disabilities and Substance Abuse Services (USA), Drivers License (Valid) - USA Experience We're Looking For: Experience working with adults with a mental health diagnosis and/or substance use disorder | 2 Years | Required
Lived experience and a personal recovery story related to mental illness or substance use. | Required Schedule: Monday-Friday (8:00am-5:00pm) Target Weekly Hours: 40 Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550. This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Posted 1 week ago

Technology Support Specialist-logo
Technology Support Specialist
Blue Cross & Blue Shield of MississippiFlowood, Mississippi
Healthy Careers Start Here At Blue Cross & Blue Shield of Mississippi, we encourage professional growth in a challenging and fast-paced atmosphere. Our 'be healthy' culture promotes health and wellness at all levels of the Company, and we provide our employees with the time, tools and resources to commit to a healthy lifestyle. Job Summary – The Technology Support Specialist is responsible for operating and monitoring all centralized Data Center computer systems and peripheral equipment, production job scheduling on the Mainframe, Service Desk functions that involve promoting production software changes submitted by the application support staff, logging user questions and issues, problem determination, and logging, assigning, and tracking issues using our Service Management Software. This position also involves monitoring for infrastructure and security related alerts to be addressed by the appropriate teams. Job-Specific Requirements: Bachelor’s Degree in a Technology or Business related field is required. Experience in operations of the following areas is desirable: Service Management systems in a Help Desk environment Automated job scheduling systems Automated change control Previous experience in an IT related field is a plus. Strong verbal and written interpersonal and communication skills.Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management. Excellent PC experience using spreadsheets, word processors, and databases. A working knowledge of the healthcare business environment and processes is preferred. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.

Posted 2 weeks ago

Civil/Industrial Engineer (CAFM) Administrative Support - Mid-logo
Civil/Industrial Engineer (CAFM) Administrative Support - Mid
CACITampa, Florida
Civil/Industrial Engineer (CAFM) Administrative Support - Mid Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: Make a difference; join our team. We have an upcoming opportunity to support the United States Central Command’s Directorate of Intelligence (USCENTCOM J2) with strategic and tactical all-source intelligence analysis support. In this exciting opportunity you will conduct responsive, efficient, and reliable analysis and production to satisfy USCENTCOM’s primary lines of effort (LOEs). This will include analytical requirements focused on counterterrorism, counter insurgency, regional and transregional issues, energy, socio-cultural, and/or assisting with collection methodology. Help assess, interpret, forecast, and explain a range of national security issues and developments that help protect the Department of Defense (DoD) and advance USCENTCOM J2’s priorities in the Middle East. Responsibilities: As a Civil/Industrial Engineer you will have the opportunity to provide Computer Aided Facilities Management (CAFM) administrative support to defense analytical requirements with enhanced engineering facility assessments through maintaining and managing the facility baseline drawings; creating space utilization strategic planning diagrams utilizing an automatic computer-aided design (AutoCAD)/Microsoft Visio software and through developing, creating, and maintaining facility data and accountability spreadsheets. Maintain and manage the facility key control program using the Keeper Key control system software. Maintain and manage the vinyl plotter. Maintain and manage facility IN/OUT Processing accountability sheets. Maintain and administer the Secret Internet Protocol Router (SIPR) network remedy ticket system software for USCENTCOM facilities. Qualifications: Required: TS/SCI clearance with polygraph Relevant specialized training and 5 years of experience Demonstrated ability to work independently with minimal oversight and direction. Demonstrated ability to integrate as part of a team, collaborate, and conduct coordination with partners at various levels within a combatant command. Ability to communicate effectively with senior military and civilian government officials, managers, and co-workers. Desired: Previous experience with CAFM Previous experience supporting USCENTCOM and/or another COCOM Knowledge of USCENTCOM’s organizational structure and facility locations Deployment experience in the USCENTCOM AOR - ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here . The proposed salary range for this position is: $71,500 - $150,200 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 1 week ago

Manager, Desktop & IT Support Services-logo
Manager, Desktop & IT Support Services
LucetOverland Park, Kansas
Who We Are At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body. When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives. Why join our team at Lucet? We are a team of collaborative and hard-working professionals working to improve behavioral health outcomes working in a fast-paced and changing environment. At Lucet, no two days are the same. If you find joy in meaningful work and delivering excellent results, we encourage you to apply! We are looking for top-tier skills and experience in our remote-work environment and that’s because we offer top-tier compensation and benefits, which include: Annual compensation between $105,000 - $120,000, PLUS an annual performance-based, discretionary incentive. Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors. Full Health Benefits – Medical, Dental, and Vision 401(k) with competitive employer match Company paid parental leave, wellbeing incentives, and life and disability insurance Professional development opportunities and tuition reimbursement Paid time off including paid time off for volunteering Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued. What You Will Do - Essential Functions The Manager, Desktop & IT Support Services is responsible for overseeing and managing the IT Client Support and IT Desktop Support Teams. This position will develop, implement and maintain the desktop and support services to ensure Lucet's workforce members are properly equipped and supported with IT hardware, software, peripherals to accomplish their business requirements. The Manager, Desktop & IT Support Services is integral in working with all lines of business and in collaboration with Information Technology, Information Security, Compliance, Legal, Internal Audit and Human Resources to ensure IT customer service and desktop services have been defined, implemented and continuously matured and aligned to meet business needs and security compliance with federal, state, and governing bodies regulatory requirements. Operational Management : Manage Tier I 3rd party client support, daily desktop support functions, ticketing workflows, SLA compliance, and urgent issue resolution. Supervise onboarding/offboarding processes, ensure proper staffing, and maintain effective communication on project statuses. Direct IT asset lifecycle including procurement, tracking, and disposal; manage vendor relationships; maintain documentation and SOPs; and deliver reports on service performance, corrective actions, and progress toward remediation milestones. Technical Support and Troubleshooting: Provide escalation support for complex desktop, software, and hardware issues. Ensure the team is knowledgeable and supports a variety of devices, including laptops, desktops, mobile devices, and peripherals. Continuous Improvement and Strategy: Translate IT desktop strategy into actionable programs, lead technology refreshes and system upgrades, and implement ITIL-based best practices for service management in collaboration with IT leadership. Identify opportunities for service enhancement through automation and self-service tools, stay current with emerging technologies, and contribute to strategic planning aligned with organizational goals. Customer Service and Communication: Communicate across multiple departments with the ability to collaborate with management peers and report effectively across and up the leadership chain regarding IT Client Support, IT Desktop Support, and overall IT Service Delivery Serve as the primary point of contact for escalations and ensure high levels of customer satisfaction. Leadership and Team Management: Recruit, train, and mentor the desktop support team to maintain a high level of technical expertise and customer service. Manage team performance through goal setting, regular feedback, and performance evaluations. Who You Are Required Qualifications Bachelor’s degree in information technology, information security, management information systems, computer sciences, health information management, finance, business administration OR 8+ years of relevant experience in information technology, information security, and/or management information systems in lieu of a degree 5+ years of experience in desktop support or IT service management 2+ years in a leadership role Proficiency in troubleshooting hardware, software, and network issues in Windows, macOS, and mobile device environments. Experience managing IT ticketing systems (e.g., ServiceNow, Jira). Hold ITIL Foundations Certification Working knowledge in the relevant fields of healthcare clinical operations, claims processing, EAP services, finance, technology, IT operations, business continuity and disaster recovery Advanced analytical and risk assessment skills Ability to manage and oversee multiple groups / teams of internal and external resources as the situation requires Ability to arrive at effective and efficient workflows, processes, reporting and auditing capabilities Excellent relationship building and communication skills, including strong written and presentation skills, and demonstrated communication experience Ability to handle multiple responsibilities at one time and highly organized Ability to work independently with excellent attention to detail Works with a professional demeanor under pressure Proficient with Microsoft Office (Word, Excel, Power Point and Outlook) Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 9-Panel Drug Screen. Preferred Qualifications: Demonstrated experience working with a wide range of user platforms and operating systems including Windows, Mac and Chromebook Experience working with Microsoft Server technologies, including Active Directory, Exchange, and SharePoint Experience working with Microsoft Cloud technologies such as O365, OneDrive, SharePoint online, and Teams Experience with systems management software such as SCCM Experience supporting remote and hybrid workforces Someone who embodies our values by: Serving everyone with compassion and leading with empathy. Stepping up and creating value by taking charge and acting when there is an opportunity. Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. Nurturing growth and belonging by respecting and celebrating everyone for who they are. Competencies Serve everyone with compassion and lead with empathy. Step up and creating value by taking charge and acting when there is an opportunity. Adapt in a changing world by recognizing our responsibility to be agile and respond quickly. Nurturing growth and belonging by respecting and celebrating everyone for who they are. Responsible with a high level of integrity and ethical standards Intuitive nature to identify compliance irregularities Thrives on change and readily accepts new assignment and challenges Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions Communicates complex ideas, anticipates potential objections & persuades others, often at leadership levels, to adopt a different point of view Impacts the direction of customer, operational, project or service objectives; works within general functional policies and industry guidelines Ability to effectively present complex information to employees at all levels of the organization Works directly with internal/external stakeholders to identify or clarify complex business requirements Ability to manage time, prioritize and multi-task Working Conditions: Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions. Frequent exposure to VDT screens, video calling, headphones, and computers. Physical demands include constant ability to remain in a stationary position, move about inside an office setting, able to communicate and exchange information with others, able to inspect information, and able to perform repetitive motion with arms and fingers. Mental demands include constant ability to interpret data, problem solve, make decisions, and organize and plan. We encourage applicants with a range of experiences who can demonstrate how their qualifications and skills align with the requirements of this role. This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.

Posted 2 weeks ago

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Direct Support Professional (DSP) - 3rd Shift / Full Time
Hope Network CareersDavison, Michigan
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Job Description

The Direct Support Professional (DSP) supports the individual goals of the person served and helps them become integrated into his/ her community in the least restrictive manner.  The DSP may assist in areas of mobility, activities of daily living, communication, cognition, health management, social networking, vocational, leisure time management, and community participation.

Why a DSP at Hope…

Make a difference in people's lives, including your own.

Here are just some of the ways Hope Network invests in you for all that you do:

  • Educational Reimbursement
  • Career Pathing
  • Paid Training
  • Employee referral bonus
  • Generous paid time off
  • Retirement savings plan

 

How you will change lives…

 

The Direct Support Professional will assist in the following areas of personal care and development:

 

Safety

 

  • Monitor and ensure safety 24/7; this may be eyes- on, one-on-one, 15 or 30 minute checks, etc.
  • Support crisis prevention, intervention, and resolution

 

Relationships

 

  • Establish collaborative relationships built on trust and empathy through consistent and meaningful communication
  • Foster a spirit of partnership with individuals served, the community, and other professionals

 

Activities and Daily Living Skills

 

  • Help build effective skills for problem-solving, communication, and independence
  • Assist person served to identify and/or participate in social and leisure interest and activities such as: transport/escort to stores, concerts, movies or in house social events (barbeques, movie nights, games, etc.)
  • Help person served with activities of daily living to include (but not limited to): get to and from places, dressed/undressed, bathe/shower, comb hair, trim nails, restroom assistance, and cooking

 

Health

 

  • Monitor vitals for any medical condition or illness
  • Promote positive behavior
  • Attend medical appointments and ensure accurate information is relayed between medical provider and care team
  • Understand, read, and assist in the implementation of medical, behavioral, and/or clinical team care plans and provide accurate, timely, and descriptive documentation of such

 

Community

 

  • Connect person served with opportunities or places in their community to develop relationships with others
  • Support community participation, volunteering, career goals or employment, and educational interests

 

About you…

 

  • You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication
  • You exhibit characteristics of trustworthiness, integrity, and honesty
  • You respect diversity and inclusion
  • You demonstrate professionalism in communication, pleasantness, attendance, attention to accuracy and follow through, reliability, teamwork, and punctuality
  • You take part in continuous education, training, and personal development and growth

 

We are Hopeful you have…

 

  • High school diploma/ GED
  • Valid State of Michigan driver’s license
  • Ability to lift 50 lbs.
  • Ability to become certified in CPR/First Aid
  • Commitment to scheduled shifts, assigned duties, and performance expectations
  • Possess basic computer skills