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Five Below, Inc. logo
Five Below, Inc.Galveston, TX

$12+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 2 weeks ago

Flex logo
FlexHenrico, VA
Job Posting Start Date 07-23-2025 Job Posting End Date Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers. We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Service Technical Support (Virginia). Reporting to the Director, Field Applications the Field Service Technical Support (Virginia) will be accountable for providing technical guidance and information to customers on a pre-sales and post-sales basis to enable delivery of design, fabrication, and assembly goals, per customers' expectations. Responsibilities: Uses technical knowledge of products and associated development tools to assist customers on complex issues. Assists with the development of complex product roadmaps. Develops and maintains ongoing relationships with product and business development teams. Provides technical expertise during product development by defining customer product needs and translating these needs into new product recommendations and specifications. Reviews customer requirements, identifies and communicates potential issues and provides recommendations that will meet both the capabilities Flex and the specifications of the customer. Identifies and communicates existing and potential design issues both internally and externally. Coordinates product integration efforts between component suppliers, Flex, and the customer. Develops and presents technical seminars for customers and sales personnel to promote employers' manufacturing capabilities, services, available technologies, manufacturing process and quality. Works with customer representatives to coordinate vendor qualification surveys. Provides best in class, complex, technical assistance by answering and closing all customer and program management technical questions related to manufacturing capabilities including design, fabrication, and assembly abilities. Defines initial project/product scope and prepares project plans to meet customers' expectations. Prepares detailed project plans by documenting customers' requirements and incorporating design and manufacturing capabilities to meet customers' expectations. Prepares and maintains required documentation. May be required to sit at customer site. Qualifications: Typically requires a bachelor's degree in related field or equivalent experience. Typically requires 6 years of related experience. Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills. Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business. Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site. Impacts the near-term (quarterly/semi-annual) operational success of the function. Creates functional processes or technologies. Executes functional strategic plans and objectives at the site. Demonstrates experience in leading major initiatives and provides input to those initiatives. Exercises independent judgment using ambiguously defined procedures and policies; may propose/provide input to defining methods, standards, policies, and procedures. EC37 What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Job Category Design, Process & Technology Engineering Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).

Posted 30+ days ago

Johnson Health Tech logo
Johnson Health TechVancouver, WA
Description Position Overview Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance. This position requires adaptability in a dynamic environment, strong critical thinking abilities, and the capacity to manage multiple systems and communication platforms. Agents will support customers via phone, and email while collaborating cross-functionally with internal teams to ensure successful resolution of customer needs and contribute to continuous improvement initiatives. Responsibilities Customer Support: Troubleshoot and resolve hardware, software, and connectivity issues, account access, firmware updates, and machine operation concerns. Manage order-related inquiries such as status updates, shipping issues, returns, service provider visits, cancellations, and warranty or replacement requests. Accurately document interactions, resolutions, and escalations in the ticketing systems. Follow established diagnostic protocols, policies, and workflows to ensure consistency and efficiency. Identify recurring issues and communicate trends or potential product concerns to leads or Tier 2 or leadership. Meet or exceed departmental KPIs, including response times, resolution rates, quality assurance, and customer satisfaction goals Cross-Functional Collaboration & Internal Support: Participate in cross-training and skill-building across functional areas to increase departmental flexibility and service coverage. Collaborate with product development, quality, and logistics teams to ensure continuous feedback on product or process improvements. Use knowledgebase for all troubleshooting, promotions, known issues, and software updates. Customer Experience & Continuous Improvement: Demonstrate professionalism and empathy in all customer interactions to build long-term satisfaction and brand loyalty. Proactively identify opportunities to improve the customer experience and operational workflows. Support department initiatives related to process refinement, and quality enhancement. Uphold company values by fostering teamwork, accountability, and integrity across all channels of communication. Requirements Education: High school diploma or equivalent required. Advanced degree or certificate preferred Experience: Minimum 1-2 years of experience in customer service, call center, or technical support environment preferred. Experience troubleshooting hardware, software, or connected devices strongly preferred. Experience supporting order management, logistics, or e-commerce processes preferred. Previous work within the fitness or consumer technology industry is beneficial. Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: Health & Dental Insurance Company paid Life Insurance 401(k) Time Off benefits Product discounts Wellness programs EOE/M/W/Vet/Disability #ZR

Posted 2 weeks ago

Marsh & McLennan Companies, Inc. logo
Marsh & McLennan Companies, Inc.Charlotte, NC
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Application Support Administrator on the User Support Team, you'll review incoming Help Desk tickets to provide technical support and troubleshooting for applications, resolving issues in a timely manner to minimize downtime and ensure optimal performance You'll assist in escalating unresolved issues and provide prompt feedback to the internal customers. As the Application Support Administrator, you will be managing user access and permissions, ensuring data security and compliance with company policies. Our future colleague. - CANDIDATE MUST BE FLUENT IN FRENCH AND ENGLISH We'd love to meet you if your professional track record includes these skills: Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications such as Sagitta, BenefitPoint, ImageRight, Experience working in a Help Desk environment such as ServiceNow Excellent attention to detail with proven organizational and time management skills Ability to work within a team environment and prioritize tasks in a fast-paced environment Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams These additional qualifications are a plus, but not required to apply: Proficient with the Windows Operating Systems and MS Office products Some insurance agency experience preferred Knowledge of these applications is helpful but not required; Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote

Posted 3 weeks ago

Ritter Communications logo
Ritter CommunicationsJonesboro, AR
Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, and data center services. The company has grown rapidly over the years, investing millions recently in technology infrastructure and is now serving 197 communities and more than 60,000 customers in Arkansas, Tennessee, Texas, Missouri, Kentucky and Louisiana. Headquartered in Jonesboro, Arkansas, Ritter Communications invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer-focused experience. We are looking for an experienced Network Support Specialist to join our team. General Summary: The Network Support Specialist is a part of the Ritter Network Operations team responsible for providing overall operational support to Ritter's Enterprise customers, to include provisioning enterprise services, move/add/change and disconnect orders. The role may also serve as a POC for Field Operations. Success in this role is highly reliant on the ability to adapt to rapidly changing environments, networks, learn new technologies and processes quickly, and the ability to work both independently and in a team environment. Essential Job Functions: Provisions new service, disconnects service, suspends, and reconnects, facility changes, feature changes, CPE activation, and/or fulfilling other service delivery requests; Interdepartmental coordination of complex order assignment and fulfillment; Responsible for fulfilling orders requiring new assignment, facility changes and completions; Responsible for record keeping such as: maintaining cut sheets, updating facility records, and updating trouble records; Manages directory number portability requests; Troubleshoot and test customer service delivery; Activates voice, video and data services across copper, fiber and Ethernet platforms; Troubleshoots virtualization services; Participates in a team environment; providing valuable input and suggestions; Interacts with Engineering, Field Operations, NOC, and end-customers; Performs all other related duties as assigned. Knowledge, Skills, and Abilities: Strong customer service focus; Foundational knowledge and understanding of routers and networks; Demonstrated understanding of LAN/WAN protocols and technologies including Ethernet, Wi-Fi, VLAN, TCP/IP, Routing, Switching, ACL, and SD WAN; Demonstrated understanding of the OSI model; Demonstrated understanding of VOIP; Knowledge of common networking tools and troubleshooting methodologies including Telnet, SSH, ping, traceroutes, and Wireshark; Skill in commonly used software such as Visio, Excel, Word, and Power Point; Ability to function and work well individually and in a team environment; Skill in oral and written communication; Skill in reading and interpreting technical documents and information; Skill in maintaining a high level of customer focus. Education and Experience: Relevant technical field experience or Bachelor's Degree in Computer Science, Networking, or a similar field required. Cisco CCNA, Nokia NRS, CompTIA, or similar certifications preferred. Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!

Posted 30+ days ago

Canopy logo
CanopySouth Jordan, UT
Customer Support Specialist- Payments Specialist Canopy, Utah Location: South Jordan, UT About Us Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. Our goal is to help our clients unlock the firm they've always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. Click here to see why our clients love Canopy. Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more! The Opportunity As a member of the Customer Support team, you will provide top-tier service and support primarily to users of our software via email, in-app chat, and phone channels. In this support role, you will become an expert in our subscription model and manage any specific subscription-related customer needs that arise. Canopy has earned a reputation for fast, friendly and efficient customer support. Through earnest desire to learn and progress, you will build upon this reputation. This is not a role in which you simply answer phones and read from a script. You will think critically to help to create new pathways for our customers, outline solutions, and form the foundation of a rapidly-growing company and team. What You'll Do: Answer any client payment questions that come in, and redirect to the correct team when necessary Partner with the finance team to ensure payment escalations are being resolved Anticipate and resolve customer issues in a professional and timely manner Provide superior customer service and remote troubleshooting assistance Take ownership of customer issues and be the customer advocate Develop sound understanding of Canopy's current and upcoming features Identify opportunities to answer questions, even before they are asked Explain step-by-step instructions and assist users in navigation through software Drive value to customers by informing them of new resources and products that will make an impact on their businesses Maintain a positive and patient attitude with all customers Coordinate cross-functionally for technical and account level issues Help improve processes across the support organization Identify expansion opportunities and work with the Customer Success Managers to work those expansion opportunities. Identify opportunities to implement training best practices with customers and take action as necessary. Support other Tier 2 Support issues, as requested by your manager What we're Looking For: 3+ years of customer support experience in a tech environment A self-starter with a desire to take ownership of the role and above responsibilities Tech-savvy with the ability to learn software and new tools quickly Organizational skills, creativity, and a solution-oriented focus Willingness to learn about tax resolution industry and IRS forms as they relate to the software and its functions Excellent written and verbal communication skills in the English language Ability to pivot with a growing company and accept new challenges Be able to type at 50 wpm or faster We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway. Bonus Points If You Have: Previous payments or billing experience 2-3 years experience in a customer-centric environment Experience in the accounting & tax software space Why You Want to Work Here: Flexible Paid Time Off - that you're actually encouraged to use plus 10 company holidays! ️ Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only. 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting. Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP). Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones. Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage. Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians! Company Events - including monthly company-wide meetings, summer parties, and more. ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more. Fully-stocked kitchen- Keto? Vegan? Flexitarian? Mandalorian? We've got you covered. Our Values: We approach our work every day with a few things in mind: Own - we own this place! We focus on outcomes, holding ourselves & each other accountable. Win - we win by delighting our customers with the very best products and services. Do Good - we work hard to be good people! Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback. To learn more about us & our values, click here. Interviewing @ Canopy: We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy: Once your application is received, we will review it and get back to you if we feel like it's a mutual fit! 20 minute phone call with the People Team 45-60 minute video or in-person interview with the Hiring Manager 1-3 rounds of interviews depending on the role Final Interview Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews-our hiring teams will always make sure to save time for questions at the end! Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Posted 2 weeks ago

Marsh & McLennan Companies, Inc. logo
Marsh & McLennan Companies, Inc.Jackson, MS
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Application Support Administrator on the User Support Team, you'll review incoming Help Desk tickets to provide technical support and troubleshooting for applications, resolving issues in a timely manner to minimize downtime and ensure optimal performance You'll assist in escalating unresolved issues and provide prompt feedback to the internal customers. As the Application Support Administrator, you will be managing user access and permissions, ensuring data security and compliance with company policies. Our future colleague. - CANDIDATE MUST BE FLUENT IN FRENCH AND ENGLISH We'd love to meet you if your professional track record includes these skills: Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications such as Sagitta, BenefitPoint, ImageRight, Experience working in a Help Desk environment such as ServiceNow Excellent attention to detail with proven organizational and time management skills Ability to work within a team environment and prioritize tasks in a fast-paced environment Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams These additional qualifications are a plus, but not required to apply: Proficient with the Windows Operating Systems and MS Office products Some insurance agency experience preferred Knowledge of these applications is helpful but not required; Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote

Posted 3 weeks ago

Inovalon logo
InovalonTampa, FL

$19 - $24 / hour

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue. Duties and Responsibilities: Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included; Contact and interface for customers regarding support, troubleshooting and problem resolution; Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution; Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process; Ability to deescalate customer's and resolve customer technical escalations; Create knowledge articles to assist department in resolving known customer issues; Document all activities with customers in CRM per defined process and procedures; Resolve open cases within specified guidelines; Elevate issues following escalation procedure timely and as appropriate; Other duties as assigned; Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. Job Requirements: Minimum of 2 years' experience in customer service; Experience with MS Office Products; Experience multi-tasking in a fast paced, detail-oriented environment; Experience working independently; Experience working with cross-functional teams; Experience with problem-solving; Knowledge working with Problem Management, Records Management ticketing system (Salesforce); Minimum 3 years' experience in a call center environment with high volume of transactions is preferred; Experience in Healthcare IT industry or medical billing experience is preferred; Experience in Software Technical Support is preferred; Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred; Experience with using and supporting Software as a Service (SaaS) is preferred; Experience using multiple Operating Systems such as Linux and Windows a plus; and Experience organizing and managing workload efficiently and prioritizing projects is preferred. Education: High School Graduate or General Education Degree (GED) is required; Associate degree is preferred. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes. Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $18.80-$24 USD This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

Posted 1 week ago

P logo
Phlow Drug ProductsPetersburg, VA
Apply Description The Procurement Operations Specialist bridges the gap between Operations and Procurement, ensuring that site-level purchasing needs are defined, documented, and executed efficiently within Phlow's centralized procurement framework. This position supports manufacturing, maintenance, and technical operations by coordinating requisitions, aligning with sourcing strategies, and maintaining compliance with Best Procurement Practices and cGMP standards. The Specialist ensures that materials, equipment, chemicals, and services critical to plant operations are procured in a timely, cost-effective, and compliant manner-while enabling centralized Procurement to manage supplier relationships, negotiations, and contracting at the enterprise level. Requirements Operations & Procurement Interface Serve as the primary liaison between Operations, Maintenance, and the centralized Procurement team. Translate operational and technical requirements into complete, compliant, and actionable purchase requests. Coordinate with cross-functional teams to ensure accurate scopes, specifications, and supporting documentation. Provide visibility into procurement status for operational stakeholders, tracking requisitions, POs, deliveries, and renewals. Materials, Chemicals, and MRO Coordination Support the procurement of chemicals, consumables, spare parts, and MRO materials, ensuring appropriate documentation (SDS, CoA, etc.) accompanies all requests. Partner with Engineering and Maintenance to establish spare-parts inventories, reorder points, and preventive-maintenance material lists. Assist in the setup and tracking of maintenance, calibration, and service agreements, ensuring renewals are executed before expiration. Collaborate with Procurement to identify opportunities for preferred supplier agreements, blanket POs, or vendor-managed inventory (VMI) programs. Compliance & Documentation Ensure all procurement requests adhere to Phlow's Purchasing System and applicable FAR and contractual requirements. Prepare and maintain audit-ready records, including quotes, justifications, and approval documentation. Support Procurement in generating or reviewing independent cost estimates (ICEs), sole-source justifications, and fair-and-reasonable determinations. Continuous Improvement Support initiatives to standardize procurement processes and documentation across all facilities. Recommend system or workflow improvements (e.g., SAP, Smartsheet, or CMMS integrations) that enhance transparency and reduce cycle times. Help identify repetitive purchases and collaborate with Procurement to streamline sourcing strategies. Qualifications Bachelor's degree in business, operations, supply chain, or engineering (or equivalent experience). 3-5 years' experience in procurement coordination, manufacturing support, or supply-chain operations. Knowledge of FAR-based procurement processes and documentation standards. Familiarity with cGMP manufacturing environments and quality systems. Strong collaboration and communication skills, with the ability to bridge technical and business teams. Proficiency with SAP, Smartsheet, or similar ERP and workflow systems.

Posted 3 weeks ago

Trust Automation logo
Trust AutomationSan Luis Obispo, CA

$28 - $35 / hour

Trust Automation Trust Automation has over 30 years of experience in custom motors, linear drives, digital drives, and systems which meet the unique needs of its customers. Its product line includes motors, linear drives, digital drives, custom assemblies, and products to fit unique applications and ground-up system design and manufacturing solutions. We design, build and support control and power management systems for the most demanding defense, semiconductor, industrial automation, and medical applications. Trust Automation is an equal opportunity employer and committed to attracting, hiring, developing, and retaining a skilled, productive, and diverse workforce, personnel with competencies and experience related to the regional and State population. Every employee has an "at-will" relationship with Trust Automation. This means that employment with Trust Automation is at the mutual consent of the employer and the employee and is subject to termination by either party at will, with or without cause or advance notice. Job Summary The Customer Support Specialist will perform administrative duties and promote customer satisfaction. Success in this position will be achieved through communication, organization and the ability to drive projects to resolution. The Specialist will collaborate with other employees while providing excellent internal and external customer support. Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Coordinate sales activities by managing calendars, organizing client's information and documents, entering data in the ERP system and communicating information to staff as needed. Champion the customer and be the first point of contact with the customer by answering calls, emails, and queries accurately and consistently. Maintain a smartly presented, polite, diligent, positive, and professional attitude at all times while demonstrating product knowledge. Manage customer expectations through clearly explaining situations, next steps and potential outcomes. Take ownership of queries, resolve routine issues, and escalate more complex issues to management. Assist in the preparation and keep inventory of sales/marketing materials and order new ones when appropriate. Inform clients of unforeseen delays or problems, or work with sales reps to inform clients of delays and problems (as well as to solve these problems). Answer customer questions by phone and email. Track orders and maintain and communicate schedule for delivery. Produce reports or methods of statistical tracking and analysis. Support sales efforts before and after the sale to achieve sales goals. Coordinate all return authorizations, working directly with customers as primary interface. Process all returns through Trust Automation ERP system, following all current procedures. Interact with other Departments and Divisions to help sustain and grow our sales efforts. Execute other duties as assigned to support the Sales and Marketing Department. Position Requirements High School Diploma or GED with 5+ years relevant experience OR Associate's degree in business administration (or related degree) with 3+ year's relevant experience OR a Bachelor's degree with 0-3 years of experience. Or an equivalent combination of education and experience. Excellent customer service mindset and superb communication skills (written, oral and electronic). The ability to prioritize and deal effectively with people at all levels. Must be fluent in MS Office Suite, especially Word, Excel, and PowerPoint. Prior experience with an ERP (enterprise resource program) preferred. Must have a valid CA driver's license. This position may be asked to drive for company purposes during the course of employment. If asked and agreed upon, employees must possess a valid California Driver's License and clean driving record. May participate in the identity verification process to access secure client or government portals by authorizing certified supplier or customer management platforms to obtain information from your personal credit profile or other information, solely to verify your identity. Physical Requirements Hearing and speaking to exchange information in person, on the telephone or virtually. Dexterity of hands, fingers, and wrist to operate a computer keyboard, calculator or assemble/manufacture intricate items. Seeing to read a variety of materials. Sitting or standing for extended period of time Physical agility to lift 20 pounds to shoulder height. Physical agility to lift, carry, push, or pull objects. This position is fully on-site in San Luis Obispo, CA, five days per week. Pay scale for this position - $28.00 - $35.00 Hourly By submitting your application, you acknowledge that you have read and understand the information provided within. You certify that the information contained in this application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire, or for discharge should you be hired.

Posted 3 weeks ago

Chimes logo
ChimesLutherville, MD

$20+ / hour

Compensation: $20.25 Hourly Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. PRIMARY JOB FUNCTION(S): Primary responsibility is to work in the residence of a person served as a personal support and to be engaged with him/her, always actively involved and to make sure all programs and activities are carried out for the benefit of the person served, both in the home and in the community. Provides supervision and training to adults with intellectual disabilities in order to promote each person's growth toward his/her highest potential always following his/her individual plan and goals. To make sure the house is personalized and individualized to each persons served preference and personality. Shall teach and instruct people served to do as much as possible for themselves, per program plans, and to not conduct personal business on work time (no personal cell phones, reading, TV watching, writing, etc.) If requested, communicates with the day program staff concerning the individual program of a person served. Communicates concerns related to the persons served and house operations needs to the House Manager or Division Manager in a timely manner. Utilizes approved behavior plans and intervention strategies to enhance the progress of achieving goals and objectives. To act as a positive role model for persons served and Agency staff. Works hands on directly with people served to assist each person in developing independent living skills, such as mobility, budgeting, personal hygiene, cleaning, bathing, toileting, nail care and oral hygiene. Knows whereabouts of persons served at all times. Meets with the House Manager and/or Division Manager or his/her designee routinely for scheduled meetings. Is knowledgeable of routine and emergency medical procedures to include, but not limited to, CPR, vital signs, positioning, wheelchair usage, transfers, assistive devices, splints, dentures and walkers. Administers correct and timely medication (oral, topical, nebulizers, bowel regimens) consistent with the Physician Medical Order Form (PMOF) and the Medication Administration Record (MAR) and ensures three-way check. Monitors and assists in maintaining the cleanliness and safety of the persons served home, inside and out. Is responsible for aiding persons served in the care and maintenance of his/her personal belongings and ensures these are secure and controlled by each person. Completes appropriate records and reports, i.e. monthly reports, incident reports, seizure records, program activity logs, fire drill reports, etc. Cleans home with person served where appropriate, completes laundry, and prepares food according to approved menus, special diets and food consistencies. Collects data relating to persons served progress according to Agency policy. Is responsible for transporting persons served to appointments, activities, community outings. Assumes financial responsibility for Agency and persons served funds, documents same per agency policy. Communicates medical concerns to Registered Nurse and supervisor within the appropriate time frame. Checks all rooms at specified times to ensure persons served safety and well-being. Uses approved crisis intervention techniques in emergency situations when persons served are in danger of injuring themselves or others. Knows the location of important house records: fire drills, water temps, medical records, menus, and other files. Attends religious services with the person served. Uses home computer daily for information and for the completion of specified job duties. Attends and participates in in-service training, staff meetings and other activities to facilitate professional development. Contributes to a work and home atmosphere which is positive, enthusiastic, responsible and courteous. Works a flexible schedule including nights, weekends and holidays. Based on Agency need may be required to work at other residential homes as assigned. Treats persons served with kindness, dignity and respect at all times. Uses technology for the completion of specified job duties. Attends work regularly according to assigned work schedule and in accordance with Agency policy. Works cooperatively with others including all families, staff, supervisors, administrators, co-workers, people served, community professionals, customers, neighbors, vendors and the public. Abides by Agency policies and procedures. Assumes other duties, responsibilities and special projects as needed. SECONDARY FUNCTION(S): Attends team meetings as required. Works cooperatively and effectively with Agency volunteers maximizing the volunteers' experience while meeting the needs of people served and the programs. REQUIREMENTS: EDUCATION: High School diploma or equivalent preferred. Specific requirements regarding education may vary from state to state depending on state regulations. EXPERIENCE: Commitment to enhancing the lives of people with intellectual disabilities. Ability to work as part of a team. Must have a driver's license and an acceptable driving record as determined by criteria established by the Agency's insurance carrier and by Agency policy. Must be able to lift, pull, and push adequate weight to assist individuals supported. May be more than 50 pounds. NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience. What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week): Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Disability Insurance Paid Time Off 403(b) with Company Match Transportation Subsidy Employee Recognition Programs Referral Bonus opportunities And More! Want to learn more? To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers . #cmd410

Posted 6 days ago

R logo
Red Hat Inc.Raleigh, NC

$105,860 - $169,340 / year

Provide high quality technical support to Red Hat customers around the globe. Collaborate with customers' Technical Support Teams to troubleshoot complex and challenging issues. Telecommuting permitted: work may be performed within normal commuting distance from the Red Hat, Inc. office in Raleigh, NC. What You Will Do: Work closely with different application teams to address technical issues related to inter-working of multiple applications/products (VNF/CNF). Act as the direct contact and adviser for customer inquiries about cloud platforms (CBIS/NCS) products via Ticketing tool, by phone and using remote access tools. Deliver exceptional customer experience by using professional communication, applying existing knowledge and deep troubleshooting to resolve a variety of issues. Analyze issues to identify problem areas and effectively communicate corrective actions and resolutions to customers in a professional and timely manner. Collaborate with other support engineers and other internal teams and external parties during the problem resolution process. Document learnings, diagnostic steps and create reusable knowledge material for future incidents. What You Will Bring: Bachelor's degree (U.S. or foreign equivalent) in Computer Engineering, Electronic Engineering or related field and five (5) years of experience in the job offered or related role. Must have five (5) years of experience as a support engineer for a Platform-as-a-Service (PaaS) provider or hosting service. Must have five (5) years of experience with: working with Linux or UNIX operating systems; and CEPH Storage. Must have five (5) years of Telco cloud experience. Must have five (5) years of hardware experience, including Airframe (AF), Hewlett Packard (HP) and Dell. #LI-DNI The salary range for this position is $105,860 - $169,340. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Posted 6 days ago

The Buckle logo
The BuckleLincoln, NE
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 6 days ago

Five Below, Inc. logo
Five Below, Inc.Bolingbrook, IL

$16+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

Progress Rail Services logo
Progress Rail ServicesLa Grange, IL
Job Purpose The Intern will learn multiple facets of engineering projects. The student intern will leave this position with valuable skills and industry knowledge to supplement their academic field of study. Work involves a substantial variety of administrative and technical duties with instruction from supervisor. Company Description Progress Rail stands at the intersection of legacy and innovation-driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world's largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD locomotives that ride them, the company's products are in operation across more than 100 countries-powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail-they are making history every day. Education / Training Enrolled in mechanical engineering undergraduate or graduate program with good academic standing. Key Job Elements Implement engineering changes; Initiate documents to provide engineering approval for design change and to maintain math data; Work with other engineering functions, suppliers, plant personnel and others to implement cost reduction, methods improvement, product improvements, and to support build programs; Maintain satisfactory academic standing in college; Perform work assignments to satisfaction of assigned departments; Obtain knowledge of facility and its operations; Make efficient use of time spent on work assignments; Work cooperatively and efficiently with other personnel; Perform special short-term assignments as they pertain to work area; Frequent contact with others outside the work group; Complete assignments within a department or activity which utilize the employee's academic discipline; Travel as required. Qualifications and Experience Demonstrated oral and written communication skills; Developed analytical ability; Minimal travel may be necessary. Essential and Physical Activities Functions: Strength- This is a traditional office setting and requires the occasional lifting of weight of 50lbs. Lifting boxes of paper; Motion- This is a traditional office setting and requires the use of a computer, keyboard and other equipment. Employee will be sitting the majority of the day with occasional walking, climbing, squatting, kneeling and driving; Vision/Hearing Requirements- Must be able to communicate with customers and coworkers and utilize all office equipment; Work Environment- Work is in office sitting and not exposed to extremes of heat and cold. The position may require some work on the manufacturing floor that could expose candidate to all environmental aspects; Emotional Demands- Employee is expected to quickly pick up tasks in a fast-paced office environment and maybe required to give presentation, speak in public and work in teams; Safety- This is not a safety sensitive position. The position will require the use of all site-specific PPE. Hourly rate will be determined based on major and credit hours completed at start of internships. Transcripts will be requested. EEO Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Benefits Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail. Competitive Salary 401(k) plan with up to 6% company match (no waiting period with immediate vesting) Medical/Dental/Vision/Life/Disability Insurance Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money Flexible Spending Accounts Paid Vacation Paid Holidays Paid Time-Off (PTO) Employee Assistance Plan Education Assistance Program Employee Recognition Programs Site specific Production and Incentive Plans Site specific Step and Skill Level Wage Adjustment Plans Site Specific Relocation and Sign-on Bonus Programs Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits. Subject to position, eligibility, and plan guidelines. Job Category Administrative / Support / Communications

Posted 30+ days ago

Vestis logo
VestisKnoxville, TN
Overview: The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful RSSs must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent License Requirements/ Certifications: Valid Driver License Location: Knoxville, TN

Posted 6 days ago

GoGuardian logo
GoGuardianEl Segundo, CA

$110,000 - $115,000 / year

The Role We're looking for a passionate, driven individual to be our Manager of the Safety Support Specialist team. This role carries the critical responsibility of leading a team of specialists who monitor, evaluate, and respond to alerts related to student well-being. You'll manage a team of about 20 individuals supporting our customers 24 hours a day, 7 days a week, ensuring the safety of their students. In this role, you'll be responsible for driving operational rigor while leading with deep empathy for your team, our customers, and the students we serve. You'll balance compassionate, human-centered decision-making with sound business judgment and a strong understanding of legal and policy frameworks. This position sits within GoGuardian's Professional Services and Customer Success organization, which ensures our customers are fully supported and aligned toward our shared outcomes. The ideal candidate cares deeply about students, educators, and the role our school systems play in supporting youth. They bring experience in building operational excellence without losing sight of empathy and ethical leadership. They understand how to make thoughtful decisions that balance emotional, operational, and legal perspectives especially in sensitive or high-stakes situations involving student safety. This role requires a strong, self-led leader with experience managing teams, particularly in school or youth-focused environments that emphasize social-emotional well being. The leader will collaborate closely with cross-functional partners within the Customer Support organization, driving key performance indicators to ensure consistency, impact, and effectiveness in protecting students across the nation. Because this team operates 24/7, this leader will also serve as an escalation point outside of normal business hours, including during on-call periods. What You'll Do Hire, recruit and lead a high-performing team of Safety Support Specialists focused on monitoring, evaluating and responding to alerts from our GoGuardian Beacon product. This includes ensuring highly auditable support processes and operations that enable the success of each team member and the team overall. Build scalable solutions and process-driven approaches that do not rely on Standards of Practice that support the team and the cross-functional partner teams. Manage and evaluate the performance of each team-member to ensure they are performing against the most important Key Performance Indicators and accelerating toward the mutual goals of the individual and the company. Monitor, evaluate and understand the digital products that support your team and our Beacon product supporting our customers to identify opportunities for improvement and higher impact. Drive a spirit of continuous improvement, always looking for ways we can increase productivity, build better scalable systems and best support our customers in an effort to drive more impact by preventing self harm, threats and violence within our customers' schools. Partner with customers to represent the needs of our customers, tracking trends within K-12 environments, evaluating customer feedback on our processes, and surfacing opportunities to strengthen our alerting systems and product experience. Who You Are An experienced leader who's managed and scaled medium to large teams, with 3+ years of experience demonstrating a proven track record to hire, recruit and build high-performing teams. A leader who has experience with Customer Support operations, including staffing to demand trends and building contingency planning for customer needs that can spike and retract at times, unexpectedly. A compassionate, empathetic person who cares deeply about the safety of the youth in our school systems and has experience working in the social-emotional youth field. Eager to take initiative in a fast-paced, ever-changing, dynamic environment and to challenge the status-quo in order to innovate for 10x impact. Fueled by the ability to truly drive impact in protecting youth from self-harm and school-violence. Emotionally resilient enough to constantly evaluate and discuss these difficult topics. What We Offer Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan. Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break. A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, fertility & adoption reimbursement, and more… Plus the intangible: A varied and challenging role in an innovative, global company. Supportive, driven colleagues who have your back and share your passion. The typical base salary range for this position is $110,000- $115,000 per year. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.

Posted 3 weeks ago

Wolters Kluwer logo
Wolters KluwerCoppell, TX
About the Role: As a Senior Technology Sales Support Specialist, you will play a pivotal role in complex sales processes by offering advanced technical expertise. Your involvement will be key to bridging the gap between technical teams and sales representatives, enhancing customer satisfaction, and contributing significantly to sales outcomes. This position allows for deeper technical involvement and greater influence within your team. Responsibilities: Assist in preparing and supporting one-on-one solution demonstrations for small and mid-sized accounting firms. Collaborate with sales and senior solution architects to understand customer needs and help align product capabilities. Understanding of APIs and similar integration technologies. Understanding of AI (Generative, Agentic, etc.) and how these technologies are used with CCH Products. Support responses to RFPs and product inquiries. Prepare and Implement technology documentation to increase the overall team technology acumen. Set up, manage, and maintain "demo-ready" environments for core WK solutions. Maintain technical documentation and CRM (Salesforce) entries. Shadow experienced team members during customer meetings, gaining exposure to solution delivery best practices. Respond to product inquiries, pricing questions, and technical requests using approved knowledge base content. Continuously develop product and industry knowledge through structured training, self-study, and active participation in team sessions. Ensure completion of internal administrative tasks including demo scheduling, CRM notes, and coordination of follow-up items. Collaborate with internal teams to address straightforward technical challenges. Skills: Deep Technical Knowledge: Extensive understanding of products/services. Strategic Customer Service: Advanced skills in managing customer relationships. Advanced Documentation: Capable of producing comprehensive technical documents. Complex Problem-solving: Exceptional troubleshooting and problem-solving skills. Persuasive Communication: Advanced interpersonal and presentation abilities. Team Leadership: Ability to lead and mentor within teams. Data Analysis: Proficiency in analyzing and utilizing data. Technical Tools Utilization: Advanced usage of software tools relevant to technical sales. Education: Bachelor's in Accounting, Finance, or related field Experience: 0-2 years experience in tax/accounting or software support role. Demonstrated knowledge in SaaS, APIs, AI (GenAI, LLM, Agentic AI, etc.), or Cloud solutions. Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Product Technical Expertise: Understands features of core products and learns competitive positioning. Solution Demonstration & Value Communication: Supports demonstration efforts with guidance. Customer Engagement & Influence: Participates in meetings to observe customer needs and responses. Sales Enablement & Deal Support: Provides basic support in deal execution and tracks action items. Market & Industry Expertise: Has foundational awareness of accounting industry needs and WK's role. Collaboration & Leadership: Works under close guidance, contributes to team knowledge sharing. Tools, Data, & Process Enablement: Learns to use internal tools (Salesforce, Teams, demo systems); documents processes. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Posted 2 weeks ago

I logo
Independent Case ManagementHamburg, AR
M-F 12a-7a Hamburg, AR Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance

Posted 3 weeks ago

Vestis logo
VestisPocatello, ID
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful "Relief CSR" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. -Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. -Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. -Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. -Education: High school degree or equivalent -License Requirements/ Certifications: Valid Driver's License

Posted 30+ days ago

Five Below, Inc. logo

Support Lead Part Time

Five Below, Inc.Galveston, TX

$12+ / hour

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Job Description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

  • Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
  • Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
  • Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
  • Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
  • Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
  • Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
  • Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
  • Partners with the entire store leadership team in merchandising procedures and World Recovery.
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

QUALIFICATIONS

  • High School Graduate or equivalent
  • College experience preferred
  • Minimum 1 years of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
  • Frequently ascend/descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

Position Starting At:

$11.50

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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