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Application Support Administrator-logo
Marsh & McLennan Companies, Inc.Fremont, NE
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Application Support Administrator on the User Support Team, you'll review incoming Help Desk tickets to provide technical support and troubleshooting for applications, resolving issues in a timely manner to minimize downtime and ensure optimal performance You'll assist in escalating unresolved issues and provide prompt feedback to the internal customers. As the Application Support Administrator, you will be managing user access and permissions, ensuring data security and compliance with company policies. Our future colleague. We'd love to meet you if your professional track record includes these skills: Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications such as Sagitta, BenefitPoint, ImageRight, Experience working in a Help Desk environment such as ServiceNow Excellent attention to detail with proven organizational and time management skills Ability to work within a team environment and prioritize tasks in a fast-paced environment Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams These additional qualifications are a plus, but not required to apply: Proficient with the Windows Operating Systems and MS Office products Some insurance agency experience preferred Knowledge of these applications is helpful but not required; Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote

Posted 1 week ago

A
Aramark Corp.Magnolia, AR
Job Description The Administrative Support Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs Job Responsibilities Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc. Greets customers, clients, and employees; answers inquiries or directs calls where necessary Maintain office memos and informative postings Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Prior administrative experience preferred The ideal candidate will have a solid understanding of Microsoft applications, including but not limited to: Outlook, Word, PowerPoint, and Excel Demonstrates interpersonal and communication skills, both verbal and written Demonstrates strong interpersonal skills, accuracy, and attention to detail Requires frequent performance of repetitive motions with hands and/or arms Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Texarkana

Posted 3 weeks ago

Sales Support, Clinical Specialist - Peripheral Image Guided Therapy Devices (New York City)-logo
PhilipsNew York, NY
Job Title Sales Support, Clinical Specialist - Peripheral Image Guided Therapy Devices (New York City) Job Description We are the industry leader in image-guided therapy, helping to improve treatment for every patient. Working together to realize this vision, we can save and improve lives and reduce the total cost of care by making therapy more efficient, more appropriate, and more personalized! Your role: Supports Territory Manager(s) and the Regional Sales Manager with sales activities that include procedure coverage, uncovering new opportunities for IGTD product penetration into assigned territory, and maintaining existing customers. Works independently to achieve business objectives and sales metrics set forth by the Philips IGTD division. Builds solid customer relations by interfacing directly with customers including hospital physicians, catheter laboratory, operating room personnel and business office staff, training/education, research, and supporting equipment and software. Interfaces with Marketing, R&D and other internal groups to quantify needs and to provide intelligence to management on competitive products and company product enhancements Provides ongoing support for company-sponsored clinical/marketing trials and registries You're the right fit if: You've acquired 3+ years direct experience in a hospital setting Your skills include a license as a Cardiovascular Radiologic Technologist (CRT), Cardiovascular Technologist (CVT), or Registered Nurse (RN) or CVIS, RCIS You have a High School diploma; Bachelor's degree a plus You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. You have strong training and motivational skills How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This role is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $121,750 to $174,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to New York City. #LI-Field #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Posted 1 week ago

Support Lead Part Time-logo
Five Below, Inc.Marysville, CA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.10 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 3 weeks ago

Administrative Support - Trucks Division-logo
Satellite IndustriesDahlonega, GA
Job Description: The primary responsibility of the Administrative Support is to assist with workflow, including data entry, documentation, and work order processing. Essential Duties and Responsibilities: Produce all work orders for assembly/sub-assembly based off sales orders and warehouse stock plan. Data entry. Create work assignments for all sales orders, print paperwork orders based on need and work assignment. Produce documentation for completed trucks for shipment Handle system issues related to inventory based off team member assignment completion. Assist in the warehouse when needed to complete daily tasks. Work with the quality department on suppliers returns ensuring correct entry into the system as needed. Ensure work area maintains Satellite standards of cleanliness and safety. Perform other duties as required. Inventory Management: Works with remote on and off sight team members to investigate and resolve inventory issues or discrepancies or research inventory transactions. Works with material handlers as needed to verify received supplies for correct amount and specifications, performs cycle counting as required to eliminate inventory discrepancies. Compares information on purchase orders, invoices, and shipping notices to material received or issued to verify accuracy of order. Performs other duties as required. Education and Experience Requirements: Minimum of 3 years' experience in an ERP centered, manufacture coordination role. Experience creating work orders of sales orders while coordinating with sales support and management about order concerns. Associates degree preferable but not required. Required Skills: Proficiency in MS Office Suite Experience in ERP System Demonstrated oral and written communication skills. Strong Organizational and Analytical Skills. Customer/Client Focus. Ethical Conduct Teamwork Orientation. Collaboration. Diversity and Inclusion. Project and Time Management. Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in an office environment. The ability to lift files, open filing cabinets and bend, sit or stand is necessary. Occasional driving is required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Posted 30+ days ago

Logistics Support Specialist-logo
DMS InternationalVirginia Beach, VA
Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive the standards of an ever-changing world. We build creative, unique and engaging learning experiences for commercial, civilian and defense organizations. Our high-caliber talent, delivery methodology and innovative solutions contribute to preparing a workforce that is ready for the future. You can join us on this journey to bring efficiency and creativity to our customers. At DMS International (DMS), we are the catalyst for effective workforce transformation. To achieve this, we hire professionals who take pride in doing quality work and who are excited about contributing to the professional development of tomorrow's leaders. DMS seeks candidates that possess and display the attributes that reflect our Core Values of: Quality in delivering solutions, Leadership, Innovation, Teamwork, Integrity in conduct, Responsiveness to our customer's mission Obtain a suitable evaluation for mandatory drug screenings. DMS is currently seeking Logistics Support Specialists. The Logistics Support Specialist will perform logistical support duties at CENSECFOR HQ and at Learning Site Gulfport. They work closely with other contractor, military, and government civilian logistical support personnel at each work location. All Logistics Support Specialists must be familiar with applicable Navy rules, regulations, and other requirements as listed in the contract's Performance Work Statement (PWS) and may be required to attend in-service training which is designed to update contractor personnel on Government rules, regulations, and other requirements. Logistics Support Specialists must: Be a US Citizen. Have no record of criminal convictions. A High School diploma or GED At least four (4) years logistical experience, with at least two (2) years in a Navy or Marine Corps environment Possess a valid driver's license Have the ability to obtain a Favorable Tier 3 Background. Logistics Support Specialist duties may include: Administering: Hazardous Materials (HAZMAT) program to comply with regulatory requirements. Creating and preparing: Requisitions for stock acquisition. Managing the Learning Activity's: Supply Order process from initiation through delivery. Defense Logistics Agency (DLA) FEDMALL portal and ONE TOUCH SUPPLY SYSTEM. Supply requisition files. DLA MILSTRIP system. Defense Property and Accounting System (DPAS) system. Defense Reutilization and Marketing Office (DRMO) system. Annual property inventories. Vehicle maintenance program. Vehicle gas card program. Government cell phone account. DLA orders for document services and printing. Printing Program. Training equipment issue, return, cleaning, and maintenance. Command Fuel Card logs. Locations: CENSECFOR Headquarters, Virginia Beach, VA Classification: Full-Time

Posted 30+ days ago

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Weisiger GroupCharlotte, NC
Find Your Career With LiftOne We're a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed. LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country's supply chain and enabling critical goods to be delivered to homes and businesses. We're a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last. We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees. Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne. Summary As a Business Support Administrator, you will be a key player in the next iteration of our data governance organization. As a subject matter expert for our tier 1 business support, you will assist the Data Governance Lead and Business Support Team in executing our business support model ensuring accurate and timely master data, assisting users with system processes, and escalating issues that require additional resources. Essential Functions Data Administration Adhere to data governance processes and controls and ensure data quality. Create and maintain equipment master records, ensuring data is complete and integrated. Create and maintain customer master records, ensuring data is complete and integrated. Validate customer record data utilizing Dun & Bradstreet. Create and maintain material master records, ensuring data is complete and integrated. Create and maintain customer pricing and discount records and manage expirations with pricing lead. Create and maintain contract records in SAP. Review, audit, cleanse, and maintain data for SAP, Salesforce, and ServiceMax. Business Support Ticket Queue Management Act as level 1 business support through our helpdesk system. Assist branches with equipment warranty administration, pre delivery inspection documentation, setting up preventative maintenance plans, maintaining technician skills/certification records, sales territory assignments, and many other items. Respond to system issues related to work orders, sales orders, and master data to ensure branches can complete their workflows in a timely manner. Respond to and resolve error messages. Respond to master data requests, entering data accurately and completely. Respond to notifications from Dun & Bradstreet and take action in our system or escalate to appropriate team as necessary. Maintain user permissions and access controls appropriate for user job role. Duties and tasks are varied, somewhat complex in nature and performed under minimal supervision following standard procedures. Be a problem solver - if the solution is not immediately apparent, research, review, and escalate as necessary to drive ticket to resolution. Other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions. Education and/or Experience Associate degree from two-year college or university; or one to two years' related experience and/or training; or equivalent combination of education and experience. Skills and Abilities You are incredibly detail oriented. You demonstrate exceptional customer service skills. Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Responds promptly to internal customer needs; responds to requests for service and assistance; meets commitments. Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values. Workplace Requirements The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud. We are an Equal Opportunity Employer We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws. #LiftOne

Posted 6 days ago

Techops Specialist / IT Support Specialist-logo
TravelPerkChicago, IL
About Us TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we've grown to over 1,800 people across Europe and North America. In 2022 we became a 'unicorn' and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion. We've been winning awards too. Since 2023, we've been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel. These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel. Hear more about TravelPerk. The Role: We are looking for an ambitious, motivated and knowledgeable TechOps Specialist to help build a world-class IT experience at TravelPerk. In this role you will be an instrumental part of every aspect of IT at TravelPerk. You will be responsible for everything from helping users day-to-day to delivering big projects that alter the course of the company. You will need to be smart, adaptable, comfortable with ambiguity and people-focused. You should have a background in something technical and love learning how things work in IT. The more experience the better! What you'll do: As an IT Support Specialist, you'll play a tactical, hands-on role in supporting our fast-moving, AI-focused startup. You'll be the go-to person for day-to-day IT needs-especially those related to Mac support, hardware lifecycle management, and office IT logistics. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include: IT Support: Serve as the first line of defense for employee IT issues, with deep focus on macOS troubleshooting, application support, and network connectivity. Hardware Management: Own the full device lifecycle-procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users. Repair & Warranty Coordination: Interface with vendors for repairs, warranty claims, and AppleCare tracking. Accessory & AV Oversight: Manage inventory of peripherals and maintain conference room AV systems to ensure smooth daily operations. IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless onboarding experience. Proactive Planning: Monitor hardware aging and coordinate refresh cycles to stay ahead of team needs. IT Logistics: Support software installs, device shipments, office moves, and other day-to-day IT coordination needs. What you'll bring Experience: 3-5+ years in IT support or systems administration, with strong MacOS experience in a fast-paced or startup environment. Technical Proficiency: Comfort with endpoint management tools, MDM systems (e.g., Jamf), and troubleshooting across Mac hardware/software. Organization: Highly organized with a systems-oriented mindset-able to track devices and inventory across multiple offices, beneficial if hands on experience with Oomnitza. Execution Focused: Bias for action and ability to troubleshoot, solve problems, and follow through independently. Communication: Friendly, clear communicator who can help teammates quickly and patiently-whether they're in-office or remote. Even better... Experience supporting hybrid teams or distributed environments. Familiarity with AV equipment and tools like Zoom Rooms, Logitech or Polycom setups. Past experience working with Apple Business Manager or zero-touch deployment tools. Passion for documentation, process improvement, and enabling others to solve simple issues themselves. What do we offer? Competitive compensation, including equity in TravelPerk Generous vacation days so you can rest and recharge Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date Financial benefits like 401k or Roth with company matching, and HSA or FSA plan Subscription to Wellhub, the gym benefit Family services that include adoption benefits and paid parental leave from 12 to 16 weeks Global presence and hybrid working style Unforgettable TravelPerk events, including travel to one of our hubs Learning and professional development opportunities iFeel - a mental health support tool with access to therapists year round Exponential growth opportunities 16 paid hours per year to volunteer for a cause of your choice "Work from anywhere" allowance of 20 working days per year Compensation Compensation for this role is a combination of salary and stock options. The anticipated base salary range is $55,000-70,000 per year. Actual compensation may vary based on specific qualifications, experience, and other job-related factors. How we work Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace. At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials. TravelPerk is a global company with a diverse customer base-and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you. All official communication from TravelPerk comes from @travelperk.com email addresses, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask candidates to pay for equipment or make any kind of payment during the hiring process. If you receive an unexpected message claiming to be from TravelPerk and asking you to take action, please forward it to security@travelperk.com and we'll confirm whether it's legitimate.

Posted 30+ days ago

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Varonis SystemsPortland, OR
Technical Support Engineer The Company: Varonis (Nasdaq: VRNS) is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats with AI-powered automation. Thousands of organizations worldwide trust Varonis to defend their data wherever it lives - across SaaS, IaaS, and hybrid cloud environments. Customers use Varonis to automate a wide range of security outcomes, including data security posture management (DSPM), data classification, data access governance (DAG), data detection and response (DDR), data loss prevention (DLP), and insider risk management. Varonis protects data first, not last. Learn more at www.varonis.com. The Role: We are seeking a self-driven Technical Support Engineer who's ready to go beyond the usual break/fix routine. This isn't just about fixing issues; it's about breaking the mold of traditional support, anticipating problems before they arise, and driving innovation that keeps our customers raving while protecting their data. You'll be the spark that ignites a team of forward-thinkers, taking our support to levels most wouldn't even dream of. The Location: We are considering candidates who are able to work by onsite model, based out of Portland, Oregon. The Requirements: Experience with SaaS Platforms Understanding of cloud architectures (e.g., AWS, Azure, GCP) and IAM solutions (e.g. Okta, Azure AD, or AWS IAM) Deep understanding of SaaS-specific security challenges, such as multi-tenancy, data segregation, and secure API management. Familiarity with firewalls, VPNs, IDS/IPS, and network protocols (TCP/IP, DNS, SSL/TLS). Experience in troubleshooting network-related issues in a SaaS environment Analytical Thinking Expertise in analyzing logs from various sources (firewalls, servers, applications) to identify complex technical issues. Strong initiative in identifying potential issues before they become critical, using ADX logs and Grafana dashboards. Ability to think critically and solve complex problems, often under pressure. Strong troubleshooting skills, with a focus on identifying not just the symptoms but the root cause of issues. Game Changing Qualities: Effective Communicator: Ability to document troubleshooting processes and findings clearly, ensuring that all steps are reproducible and understandable. Strong communication and interpersonal skills, with the ability to translate complex technical concepts into understandable terms for customers. Growth Oriented: A strong desire to learn, adapt, and grow in a dynamic environment. Ability to think strategically and execute with excellence. You're never satisfied with "good enough." You're constantly learning, growing, and pushing yourself-and your team-further. Resilience: Ability to handle high-pressure situations, especially during critical incidents, and remain calm and focused. Customer-Centric Mindset: You get that customer success is the ultimate goal. You're committed to delivering exceptional experiences, no matter what it takes. Your customers are your passion. You don't just solve their problems-you blow their expectations out of the water. Empathy & Patience: Skill in managing customer concerns, especially during security incidents, with a focus on clear, calm, and effective communication. Natural Leader: When you speak, people listen-and they follow. You lead through influence and inspire your peers with your expertise and drive. People look to you for guidance, and you're always ready to mentor and inspire. You understand the impact that collaboration brings to a team. Time Management and Prioritization: Strong organizational skills and the ability to manage time effectively, especially when dealing with multiple high-priority issues simultaneously. Ability to prioritize tasks based on urgency, impact, and customer needs. Battle-Tested: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). But your experience and mindset matter more than paper credentials. The Responsibilities: Be the Game-Changer: Be part of a high-octane support team with vision, grit, and a relentless drive for excellence. You're not here to twiddle your thumbs; you're here to inspire, challenge, and elevate. Solve Complex Problems: When others see a roadblock, you see a challenge worth conquering. You'll tackle issues head-on with creativity, tenacity, and a refusal to settle for anything less than excellence. Approach challenges with a solution-oriented mindset. Proactively identify and address potential issues before they impact customers. You're the go-to when others throw in the towel. Obsess Over Customers: Our customers aren't just clients-they're your mission. Ensure their experience isn't just good, but legendary. Get inside their heads, anticipate their needs, go above and beyond, and make sure they know we've got their back, every step of the way. Our customers don't just deserve support-they deserve unforgettable experiences. Collaborate Boldly: Collaborate within your team to find resolutions faster. Work closely with cross-functional teams (Product, Engineering, Customer Success, etc.) to ensure seamless communication and support. Bring your insights to the table and challenge the status quo. Your collaboration isn't just participation-it's disruption with purpose. Innovate Relentlessly: Implement solutions that go beyond traditional technical support. You're here to challenge the norm and set new benchmarks in technical support. Find opportunities to enhance our processes, tools, and customer experiences, and don't hesitate to shake things up. We invite you to check out our Instagram Page to gain further insight into the Varonis culture! @VaronisLife Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics Please review our Notice of E-Verify Participation and our Right to Work Statements.

Posted 30+ days ago

G
GCI IncChantilly, VA
GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry. At GCI, we solve the hard problems. As a SOO, a typical day will include the following duties: GCI is seeking a senior-level SOO to work with various stakeholders to handle and manage requests, deconflict project actions, and process requests appropriately. This position requires the ability to coordinate with cross-disciplinary teams to answer requests and coordinate efforts. A successful candidate will be able to work independently to accomplish data calls, provide answers, and attend meetings. Tasks Support local projects and lend support to other stakeholder-led efforts Provide management support to a variety of cyber projects Support deconfliction of actions in support of multiple project teams Required Skills Knowledge and experience in report writing and experience in routing them correctly Experience in the project environment Ability to brief findings and analysis Strong written and oral communication, organization, and interpersonal skills Strong analytic and critical thinking skills Ability to articulate thoughts clearly through verbal and written communication Ability to perform multiple tasks and change focus quickly as demands change Desired Skills Understanding of the customer environment Education Requirement BA/BS (or equivalent experience) Experience Requirement 8-10 years of experience A candidate must be a US Citizen and requires an active/current TS/SCI with Polygraph clearance. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Posted 30+ days ago

Technical Support Representatives - Part-Time-logo
Micro CenterHilliard, OH
MICRO CENTER is the nation's leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. If you have a passion for computers & electronics, Micro Center is the place for you! It is Micro Center's core promise to take care of our associates and customers. We will train you to be the best that you can be!!! No previous experience at a corporate call center is necessary. Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions. By assisting customers with troubleshooting, product setup, and issue resolution, you'll identify opportunities to recommend upgrades, accessories, and additional services that enhance their experience. If you enjoy solving problems and helping customers, get the most out of their products while growing sales, this is the perfect role for you! MAJOR RESPONSIBILITIES Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. Maintain a general understanding of current consumer electronic devices and technology. Identify customers' needs, clarify information, qualify issues, and offer solutions. Personalize support to improve customer satisfaction. Accurately document all customer contacts and enter them into the appropriate database. Develop and maintain effective working relationships to ensure teamwork. Meet personal/team goals. EDUCATION & EXPERIENCE: High School diploma with one year related experience in a customer service or related role preferred. Skilled at listening and problem-solving. Strong verbal and written communication Bi-lingual Spanish-speaking candidates are encouraged to apply. Proficient typing skills are needed. Able to multitask while setting priorities. Adjust and adapt to unique customer types. Passion for technology including computers & electronics is a definite plus - have fun at work with products you love! MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Micro Center has great perks & benefits that include an excellent discount on computers & electronics that can be shared with family & friends. Even a generous tuition reimbursement & education discount program is available. Plenty of on the job training, treats & raffles are regular perks as well! Join our energetic, casual & fun Micro Center team today! Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates Esteemed Vendor & Company Job Training Career Advancement Opportunities Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer. #appcast

Posted 30+ days ago

Support Service Supervisor-logo
LabCorpPhoenix, AZ
Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our Distribution team in Phoenix, AZ. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives" as we combat the COVID-19 pandemic. All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Work Schedule: Monday- Friday 9:00am- 6:00pm, additional days and hours may be required. Work Location: 5005 S 40th St. Phoenix, AZ Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Job Responsibilities: Supervise the day to day operations of the non-technical staff for the Distribution department Assist with preparation of laboratory specimens for analysis and testing Directly supervise, train, and mentor non-technical personnel of the department Monitor daily workflow in the lab and schedule adequate coverage Responsible for ensuring all shifts in the department are properly staffed Research and resolve any production errors while escalating when necessary Engage in continuous process and service level improvements Perform quality assurance checks to ensure efficiency and accuracy Prepare and maintain Quality Assurance records and documents Meet regularly with direct reports to provide coaching and feedback for their development Responsible for administering and managing policies and procedures Job Requirements: High school diploma or equivalent Associates or Higher degree is preferred Previous relevant experience; preferably in a clinical laboratory Prior supervisory or leadership experience is a plus Prior distribution experience preferred Familiarity with laboratory operations as well as policies and procedures is preferred Strong computer skills and working knowledge of Microsoft Office Excellent communication skills; both written and verbal High level of attention to detail with strong organizational and prioritization skills Strong critical thinking skills with the ability to make decisions in a fast paced environment Ability to handle the physical requirements of the position If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Posted 5 days ago

Customer Support Supervisor-logo
DMSiOmaha, NE
The Customer Support Supervisor position reflects a demonstrated competence in handling complex support issues and the proven ability to lead, train, and develop new and existing team members. The Supervisor executes the Manager of Supports' practice vision of support services, including managing incoming support issues, ensuring that customer issues are handled in a responsive manner, and customers receive world-class support. The Supervisor facilitates onboarding new team members, continuing education, and monitoring the quality and timeliness of work completion. The Supervisor will assist with enhancing the operational accuracy and efficiency of current support operations. The Supervisor will seek to uphold and instill a high standard of accuracy, excellence, and market knowledge to staff. RESPONSIBILITIES AND DUTIES: Oversee the resolution of customer issues, ensuring that problems are addressed promptly and effectively. Monitor and respond to customer escalations and facilitate incident management. Coordinate directly with stakeholders to ensure high-level customer satisfaction. Infuse a customer-centric approach into the team's culture. Be an advocate of the customer, coordinating activities to deliver solutions and services throughout the organization. Collaborate with cross-functional leaders with internal and external initiatives. Utilize relevant metrics to drive proactive issue prevention and continuous enhancement initiatives. Foster a proactive support environment to prevent potential customer challenges. Conduct root cause analysis, implement procedural changes, and prevent recurrence. Foster a positive, collaborative team culture focused on customer satisfaction and continuous improvement. Participate in the recruitment process for customer service representatives. Coordinate training programs to onboard new team members and continuously enhance the skills of existing team members. Comply with performance evaluation systems, provide constructive feedback, and support career development paths for each team member. KNOWLEDGE, SKILLS, AND ABILITIES: Customer-focused approach to problem identification and resolution. Demonstrated ability in people management and coaching skills. Advanced knowledge of and ability to apply ERP System concepts; understand business process and accounting principles and procedures. Advanced written and verbal communication skills for training, emails, instructions, presentations, etc. Excellent analytical, logical, research, and problem-solving skills. Ability to positively interact with all levels of the company and with others outside the company. Ability to maintain a high degree of professionalism and confidentiality. Ability to adhere to organizational policies and procedures. EDUCATION AND EXPERIENCE: College degree in Accounting, Business Management, Supply Chain Management, MIS, Project Management or equivalent work experience in similar roles or with similar duties. WORK ENVIRONMENT & PHYSICAL DEMANDS: Normal office environment with use of computers and telephone systems; no unusual physical demands. Travel as needed, including business air travel and car rental. May require occasional evening or weekend availability to address urgent customer issues.

Posted 4 weeks ago

Field Operations Tech Support Engineer-logo
Infosys LTDRaleigh, NC
Job Description Infosys is seeking a Field operation technical support Engineer. This role requires close partnership and collaboration with Field technicians and other teams. Required Qualifications: Candidate must be located within commuting distance of Tulsa OK, Richardson TX, Raleigh NC or be willing to relocate to the area. This position may require travel in the US At least 6 months of IT experience Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education Experience in Field operation technical support Engineer. Work with networking hardware such as routers, ONTs, switches, modems, firewalls, and wireless access points Assist in the installation, configuration, and maintenance of network devices Apply knowledge of IPv4/IPv6 addressing, subnetting, and basic routing concepts to manage and optimize network operations. Assist in implementing and verifying network configurations. Configure and troubleshoot networking devices related issues. Provide support for connectivity issues, ensuring timely resolution Work with network protocols such as DHCP, DNS, HTTP, FTP, and ARP to ensure proper functionality and address issues as needed Diagnose and resolve common network connectivity issues, including slow speeds, dropped Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications: Receive and respond to incoming calls, messages, and work orders related to networking and its programming configurations. Ensure work is carried out within agreed service levels and project guidelines to meet organizational objectives. Explain and document technical issues clearly for technical teams, business stakeholders, and end-users to ensure proper understanding and resolution. Exhibit strong verbal and written communication skills to ensure smooth interaction with team members and stakeholders. Utilize strong analytical skills to identify and address hardware, cable, port, and device-related issues in a timely manner. Experience and desire to work in a Global delivery environment. Good Communication and Analytical skills. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Posted 1 week ago

Family Support Worker/Residenc-logo
Valley HealthWinchester, VA
Department HEALTHY FAMILIES - 207125 Worker Sub Type Regular Work Shift Pay Grade 110 Job Description Job Description The Family Support Worker/Family Resource Specialist is responsible for providing families with resources based on assessed needs. The Specialist is an advocate for nurturing, non-violent discipline of children and relates to families from a strength-based, family-centered service model in all situations. This role requires close supervision from the programs Executive Director or designated Supervisor. Responsibilities and Duties Conducts assessment needs interviews on an as needed basis and prepares the assessment narrative according to the Health Families America Guidelines for Documenting Assessments. Follows up with various points of entry to determine if there are any potential participants. Responsible for contacting potential participants through the use of the screening process and for scheduling interviews at the convenience of potential participants, either at the HFNSV office or at their homes. Meets with Supervisor to plan supportive service intervention dispositions, i.e., referral to Family Support Worker and / or other community resources. Meets with Supervisor on a weekly basis to review family status. Documents and consistently follows through with plans made in conjunction with the Supervisor. Develops strategies to follow through with those plans with minimal guidance. Develops 80% Family Goal Plans (FGP) within 30 days of first home visit with minimal guidance from Program Manager. Completes 90% of developmental assessments and evaluation tools with families in a timely manner as defined by program-by-program objectives. Completes all paperwork required by program in a timely manner and submits to Supervisor as required. Familiarizes self with Valley Health and HFNSV policies and procedures. Completes all paperwork required by program in a timely manner and submits to Supervisor as required per HFA and program standards. Reviews FGP weekly with families and regularly with Supervisor. Regularly uses FGP as a guide for service delivery. Leads team projects as assigned. Provides facilitation for parent group activities. Establishes a trusted relationship with enrolled families. With a weighted caseload of families, FSW maintains regular family contact at an annual average of 75% home visits due and 85% of in person contact completion. Minimal guidance from Supervisor is provided. Participates in regular staff meetings, training, case conferences, in-service training as required. Integrates training into professional action. Networks with mental health care providers, maintain referral sources, and establishes cooperative relationships in developing referral sources. Documents all supervisory sessions and maintains appropriate supervisory notes. Skillfully uses knowledge of parent-child interaction and child development concepts, materials such as curricula, toys, and tools such as videotapes to plan and prepare for home visits. Adult learning styles are accommodated to the degree possible. Skillfully uses knowledge of the dynamics of child abuse and neglect and guidance from the Supervisor and Executive Director to identify and report concerned related to child abuse and neglect immediately, within the same working day as required by law. Utilizes the principles of supporting nurturing relationships such as reflective listening, active observation and gathering and offering in formation in a non-judgmental manner and implements them. Education High School Diploma or GED required. Continuing education in early childhood and/or family services preferred. Experience Experience in working with or providing services to children and families is required. Experience with supervision of other childcare workers is preferred. Familiar with mental health and medical services and other community resources provided in the service area. Familiar with the range of supportive services available to families. Certification & Licensure Infant Mental Health certification level I or II is preferred. Infant Mental Health endorsement level I or II preferred. Valid Driver's license and reliable transportation required. Qualifications Demonstrates initiative. Effective verbal and writing skills. Demonstrates effective organizational skills. Knowledge of and ability to work with data management systems for daily data entry and management of participant records. Ability to work independently. Ability to work as part of a diverse team. Demonstrates acceptance of individual differences. Ability to establish trusting relationships. Ability to assess and provide referral services when necessary. Demonstrates knowledge of normal child growth/development, parent-child relationships and parent-child attachment. Demonstrates motivation and the ability to learn and practice basic supportive skills. Fluency in Spanish preferred. Willingness to engage in building reflective capacity (i.e., has the capacity for introspection, communicates awareness of self in relation to others, recognizes value of supervision, etc.). Demonstrates creativity and knowledge about community resources. Demonstrates cultural sensitivity when interacting with and speaking about enrolled families. Demonstrates ability to initiate supportive relationships and maintain adequate boundaries through extended relationships. Demonstrates sensitivity as well as clear, supervisory leadership in the course of providing on-going supervision for assigned staff members. Demonstrates competency in interventions, perceptions and needs with Supervisor. Demonstrates the ability to work as part of a team. Demonstrates the ability to learn and apply interviewing skills. Demonstrates motivation and ability to utilize dynamics of child abuse and neglect and family violence. Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: A Zero-Deductible Health Plan Dental and vision insurance Generous Paid Time Off Tuition Assistance Retirement Savings Match A Robust Employee Assistance Program to help with many aspects of emotional wellbeing Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

Posted 30+ days ago

Enterprise Customer Support Specialist - Perplexity Enterprise Pro (Contract)-logo
Perplexity AISan Francisco, CA
Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world's leading AI platforms. Perplexity has raised over $1B in venture investment from some of the world's most visionary and successful leaders, including Elad Gil, Daniel Gross, Jeff Bezos, Accel, IVP, NEA, NVIDIA, Samsung, and many more. Our objective is to build accurate, trustworthy AI that powers decision-making for people and assistive AI wherever decisions are being made. Throughout human history, change and innovation have always been driven by curious people. Today, curious people use Perplexity to answer more than 780 million queries every month-a number that's growing rapidly for one simple reason: everyone can be curious. We are looking for an experienced Enterprise Customer Support Specialist who can marry deep product expertise with a passion for scaling world-class support through automation. You will be the primary advocate for our Enterprise Pro customers, helping them maximize value, troubleshooting complex issues, and feeding their insights straight into future product development. Responsibilities Work directly with enterprise customers-via tickets, Slack, and sometimes calls-to diagnose and resolve their most complex technical and product questions, acting as the "last line of defense" before Product and Engineering step in. Leverage Perplexity's own AI tooling and workflow automations to democratize world-class support at scale, continuously identifying opportunities to replace repetitive tasks with agentic, self-service solutions that feel personalized. Build durable relationships with Enterprise users, advising on best practices, capturing structured feedback, and championing customer needs in roadmap discussions. Own end-to-end troubleshooting: reproduce issues, isolate root causes, collaborate with engineers, and communicate clear, low-jargon explanations. Design and maintain detailed use-case flows, playbooks, and internal runbooks that empower teammates and customers to solve recurring challenges faster. Create and update external documentation (FAQs, guides, tutorials) and internal knowledge bases to ensure information is discoverable and up-to-date. Track and report support KPIs (response time, CSAT, resolution rates) and propose data-driven process improvements. Participate in an on-call rotation-including some holidays or weekends-to guarantee timely global coverage. Requirements 2 + years in B2B enterprise customer support with exposure to U.S. and E.U. markets, or similar fast-paced tech environments. Hands-on experience prompting large-language models, plus a solid grasp of AI fundamentals (tokens, context windows, embeddings, latency vs. cost trade-offs, etc.). Ability to translate complex technical concepts-APIs, SSO/SAML, cloud integrations-into clear, actionable guidance for non-technical stakeholders. Demonstrated strength in critical thinking, rapid context-switching, and ruthless prioritization when juggling multiple escalations. Proficiency with modern support platforms (Intercom, Zendesk, Jira) and basic data-analysis tools (e.g., SQL, Looker, Snowflake). Exceptional written and spoken English; business-level fluency in at least one additional language such as Spanish, French, or German is strongly preferred. Passion for continuous learning, high ownership, and a "do-what-it-takes" mindset in ambiguous situations. Bonus Points Prior experience supporting AI, search, or knowledge-management products. Familiarity with payment platforms (Stripe), enterprise identity (SSO/OAuth), and API integrations. Knowledge of enterprise cloud-storage ecosystems (Google Drive, SharePoint, Dropbox) and data-governance best practices. Why Perplexity? Impact at Scale- Your work directly influences hundreds of enterprise clients and millions of end-users at an unprecedented scale to encourage personalized support. Velocity & Ownership- Ship improvements quickly in a culture that values curiosity, speed, and quality. Cutting-Edge Tech- Operate at the forefront of applied LLMs and help invent how AI can redefine customer support itself. Please note: This is a contract position. Final offer amounts are determined by multiple factors, including, experience and expertise. Equity: In addition to the base salary, equity may be part of the total compensation package. Benefits: Comprehensive health, dental, and vision insurance for you and your dependents. Includes a 401(k) plan.

Posted 30+ days ago

Application Support Administrator-logo
Clark InsuranceGrand Rapids, MI
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Application Support Administrator on the User Support Team, you'll review incoming Help Desk tickets to provide technical support and troubleshooting for applications, resolving issues in a timely manner to minimize downtime and ensure optimal performance You'll assist in escalating unresolved issues and provide prompt feedback to the internal customers. As the Application Support Administrator, you will be managing user access and permissions, ensuring data security and compliance with company policies. Our future colleague. We'd love to meet you if your professional track record includes these skills: Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications such as Sagitta, BenefitPoint, ImageRight, Experience working in a Help Desk environment such as ServiceNow Excellent attention to detail with proven organizational and time management skills Ability to work within a team environment and prioritize tasks in a fast-paced environment Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams These additional qualifications are a plus, but not required to apply: Proficient with the Windows Operating Systems and MS Office products Some insurance agency experience preferred Knowledge of these applications is helpful but not required; Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote

Posted 1 week ago

Support Flex Associate-logo
BelkColumbus, MS
Job Summary At Belk we have a vision to reimagine the department store. As a Support Associate, you will provide outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk's merchandise and has an awareness of industry technology. Ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Job Functions Proactively greeting and engaging customers warmly and with a smile Supporting the store to meet or exceed its customer service goals Handling each customer transaction in a professional and friendly manner Thanking each customer by name following a purchase Offering assistance to the customer proactively and without prompt Using suggestive selling techniques with all customers Meeting or exceeding solicitation goal for Belk credit Rewards program Meeting or exceeding Clienteling goals, where applicable Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com Using Mobile Devices to complete a sale (where applicable) Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience Using the Belk App and informing customers about the Belk App to enhance their shopping experience Using the Belk website to look up merchandise and complete in-store orders for customers Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks Maintaining Belk professional dress standards and appearance Maintaining floor and stock areas consistent with store standards Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department Following the ROCC the Dock process Ensuring timely set-up including signage for promotional events Following procedures for all systems including counts, markdowns, re-tickets and inventory control Complying with store policies including, but not limited to those concerning attendance and tardiness Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager Education / Experience Requirements: Minimum Education & Experience: No education requirement Experience in retail preferred Knowledge / Skills Requirements: Knowledge & Skills Excellent communication skills Ability to use and learn industry technology preferred Physical Requirements: Physical Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment. Hand manipulation to remove sensor tags Ability to push / pull 100-500 pounds when moving stock carts Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes. Accessibility Guidelines: Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process. We are an Equal Opportunity Employer: Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

Posted 1 week ago

Litigation Support Senior Manager-logo
Elliot DavisChattanooga, TN
WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC or PLLC, a licensed CPA firm. Elliott Davis is a rapidly growing CPA firm with over 700 professionals across multiple states within the Southeast. Consistently named among the "Best Places to Work," we are committed to providing employees with opportunities, benefits and programs that contribute to long term career fulfillment. Our Forensic Valuation and Ligation Support team is looking for a Senior Manager in the Charlotte, NC office. This person's primary focus will be litigation support (including valuation in litigation). The person should have at least seven years of experience in litigation support engagements including economic damages, lost profits, wrongful termination, infringement damages, valuation, and expert witness services. #LI-EH1 Responsibilities Manage litigation support engagements utilizing analysts and senior consultants to support the expert witness. Consult on litigated disputes and provide valuable financial insight and clarity to counsel during all stages of a business dispute, from case theory development and discovery to expert witness testimony. Manage the assembly, maintenance, and finalization of working papers that support the expert opinions and/or calculations. Review reports and assist the expert witness in preparing for trial. Adhere to the highest degree of professional standards and strict client confidentiality. Create a network of personal referral sources Requirements Bachelor's degree in Accounting, Finance, Economics, Business Administration, or related field 9+ years of related experience (emphasis on litigation support services and calculation of damages) One or more certifications (or work towards certification): CPA, CFF, ABV, ASA, CVA, MFAA; CPA preferred Strong financial analysis skills Demonstrated experience with managing of day-to-day aspects of client relationships and projects such as quality of client deliverables, mentoring and developing staff and senior associates, developing client networks, and supporting efforts in developing and executing sales and marketing strategies Ability to communicate clearly and professionally, both in writing and orally, with clients, attorneys and co-workers Strong organizational skills and ability to effectively manage multiple projects ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: Regularly required to remain in a stationary position; use hands repetitively to finger, handle, feel or operate standard office equipment; and to talk or hear, both in person and by telephone Frequently required to lift and/or move up to 10 pounds and to occasionally lift and/or move up to 25 pounds Required to have specific vision abilities which includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Occasionally required to move about inside the office to access file cabinets, office equipment, etc., and reach with hands and arms, and stoop, crouch or kneel Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: Use written and oral communication skills Deal with a high level of stress Use a high level of concentration Read and interpret data, information and documents Analyze and solve non-routine office administrative problems Observe and interpret situations Learn and apply new information or skills Work under deadlines with frequent interruptions Interact with internal and external customers and others in the course of work WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: generous time away and paid firm holidays, including the week between Christmas and New Year's flexible work schedules 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) first-class health and wellness benefits, including wellness coaching and mental health counseling one-on-one professional coaching Leadership and career development programs access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: Use written and oral communication skills. Read and interpret data, information, and documents. Observe and interpret situations. Work under deadlines with frequent interruptions; and Interact with internal and external customers and others in the course of work.

Posted 30+ days ago

Support Lead Part Time-logo
Five Below, Inc.Staten Island, NY
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 4 days ago

Marsh & McLennan Companies, Inc. logo

Application Support Administrator

Marsh & McLennan Companies, Inc.Fremont, NE

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Job Description

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Support Administrator at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Application Support Administrator on the User Support Team, you'll review incoming Help Desk tickets to provide technical support and troubleshooting for applications, resolving issues in a timely manner to minimize downtime and ensure optimal performance You'll assist in escalating unresolved issues and provide prompt feedback to the internal customers. As the Application Support Administrator, you will be managing user access and permissions, ensuring data security and compliance with company policies.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications such as Sagitta, BenefitPoint, ImageRight,
  • Experience working in a Help Desk environment such as ServiceNow
  • Excellent attention to detail with proven organizational and time management skills
  • Ability to work within a team environment and prioritize tasks in a fast-paced environment
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams

These additional qualifications are a plus, but not required to apply:

  • Proficient with the Windows Operating Systems and MS Office products
  • Some insurance agency experience preferred
  • Knowledge of these applications is helpful but not required; Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon

We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Remote Work
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

  • https://www.instagram.com/lifeatmma/
  • https://www.facebook.com/LifeatMMA
  • https://twitter.com/marsh_mma
  • https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#LI-Remote

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