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Tier 2 Desktop Technician, Help Desk Support-logo
Tier 2 Desktop Technician, Help Desk Support
Alpha Omega IntegrationSilver Spring, Maryland
Job Title: Tier 2 Desktop Technician Work Location: Onsite- Silver Spring MD Clearance Required: US Citizen; Public Trust (National Agency Check with Inquiries (NACI)) Alpha Omega is seeking a qualified Tier 2 Desktop Technician to support the NESDIS Integrated Information Services-II (NIIS-II) contract who will be responsible for IT desktop support for our NOAA client in Silver Spring, MD. The Tier 2 Technician has a mix of technical and customer service skills, and exhibits a passion for technology and helping people. Through analysis, repair, and maintenance, the Tier 2 Desktop Technician ensures that local and network computer hardware, software, systems, and related peripheral equipment are operating optimally. The Tier 2 Desktop Technician addresses assigned incidents and problems in a timely manner, consistent with applicable SLAs and established NESDIS, NOAA, and Department of Commerce protocols. Key Responsibilities: Provide friendly customer support and interface daily. Serve as the onsite support for all technical issues. Provides on-site support to end users on a variety of issues. Responds to tickets and questions escalated from Tier I Call Center. Successfully resolve tickets in queue to closure. Image laptops and desktop computers with NOAA/NESDIS Windows 11 OS Diagnoses and troubleshoots end user desktop issues and provides appropriate solutions. Vulnerability and Patching remediation Follow-up with end users to provide status updates meeting expected service level targets (SLAs). Work independently and with minimal supervision. Be responsive, reliable and able to prioritize tasks efficiently. Adhere to NOAA 5006 change, configuration, and security guidelines. Support standard and ad-hoc security update requests. Required Qualifications: Education: Education Requirement with specific field of study : None Experience/Skills: 1+ experience working in an IT Service Desk Highly responsive to customer needs Knowledgeable support of MS Windows 10/11 based laptops, desktops and Microsoft Active Directory Ensure a high level of customer satisfaction (CS) and positive customer experience (CX). Desired Skills: Experience with VPN’s Experience using ITSM Ticketing tools (e.g. ServiceNow or similar ticketing systems to manage and track incidents). Basic knowledge of ITIL, Service Desk metrics/SLAs, and mobile device support. Required Certification(s): None Desired Certification(s): CompTIA Certificate (A+) Salary and Benefit Information: The likely salary range for this position is $45,500- $58,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. Application Deadline: June 26,2025 Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company’s policy and benefits manuals. See below, to name a few: PTO including paid parental, military, and bereavement leave Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year) Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan) Life Insurance, STD/LTD term disability coverage, with employer paid premiums 401 (k) plan with a match that is 100% vested after you complete two years of service FSA/DFSA/HSA flexible benefit plans Annual Tuition & Professional Development Reimbursement benefit We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Culture and Values: Guided by our core values—Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)— we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high-impact solutions. We recognize and reward hard work. Through our H.E.A.R.T. Awards Program, colleagues and managers can recognize each other for actions that exemplify these values. Recognized employees receive a detailed nomination highlighting their contributions, which is shared with their manager. Each quarter, select nominees have the opportunity to receive a monetary bonus as an extra thank-you for their impact. Our Company: Alpha Omega is an award-winning Federal IT solutions provider dedicated to delivering mission-enabling technology and strategic solutions across the National Security, Federal Financial, Healthcare, and Space & Science domains. Since our founding in 2016, we have grown to over 800 employees nationwide with $230m in revenue. With the January 2025 acquisitions of SeKON and Macro Solutions, we have expanded our capabilities to further support our customers in digital modernization, artificial intelligence, and cybersecurity. We are committed to supporting our agency partners as they transform their operations, delivering on our purpose to ensure the safety, security, and well-being of future generations: National Security – Supporting agencies such as the Department of Homeland Security (DHS) and the Department of State. Federal Financial – We bring deep expertise in enterprise financial systems, supporting agencies like the Securities and Exchange Commission (SEC) and the Federal Deposit Insurance Corporation (FDIC). Healthcare – Our Health IT capabilities, enhance health outcomes for the warfighter via the Defense Health Agency (DHA) and support public health initiatives at the Centers for Disease Control and Prevention (CDC), National Institutes of Health (NIH), and the Substance Abuse and Mental Health Services Administration (SAMHSA). Space & Science – We leverage technology to advance agricultural sustainability, secure our nation’s food supply, and prepare for natural disasters, working with the National Oceanic and Atmospheric Administration (NOAA) and the United States Department of Agriculture (USDA). Through strategic partnerships, intellectual property, and relentless drive for innovation, Alpha Omega is shaping the future of government technology. We are proud to be a Virginia Best Places to Work 8 times, an Inc. 5000 honoree 7 times, and a Washington Post Top Workplaces 4 times. Join us in driving transformation that secures the nation's future. Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. #LI-Remote #LI-ST1 #dice

Posted 3 days ago

Direct Support Professional - Part Time-logo
Direct Support Professional - Part Time
ClarvidaReading, Pennsylvania
Description Position at Clarvida - Pennsylvania Learn about what we do in the community Supporting Everyday Lives at Clarvida! Clarvida’s success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. About this role As a Direct Support Professional, you will be responsible for giving direct client care to the individuals who reside in residential programs and intermediate care facilities. You will participate in the development of the pre-assessment and assessment processes Encourages the residents in the acquisition of skills to achieve a greater level of independence. Openly communicating with other service providers for the well-being of the residents and assist supervisor in the training of new staff to ensure continuity of training in the supervisor's absence. You will prepare and complete required documentation in compliance with State regulations, company standards, and the policy and procedure manuals; insures accurate accounting of household funds, consumer funds, and medical, historical, and daily information Reports concerns of programmatic or resident issues to the Program Specialist Types of Schedules available: Weekend Shifts Overnight Shifts Second Shift Part Time Floater -flexible weekly schedule Every other weekend shifts Does the following apply to you? At least 18 years of age High School Diploma or equivalent Valid P A driver’s license and a good driving record What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year* Up to 10 Paid holidays* Medical, Dental, Vision benefit plan options Daily Pay: Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Pet Insurance Employee Assistance program Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement * Cellphone stipend * If you're # readytowork we are # readytohire ! *benefit option varies by State/County Not the job you’re looking for? Clarvida has a variety of positions in various locations. Explore the many opportunities with Clarvida To Learn More About Us Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address or a personal LinkedIn account that is associated with a Clarvida.com email address. Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or extend job offers without a thorough recruitment process.

Posted 3 weeks ago

Memory Support Director-logo
Memory Support Director
Clearwater LivingLos Angeles, California
Are you passionate about serving seniors? Do you want to be part of team that strives to create experiences that celebrate our seniors? Clearwater Living's newest community, The Leonard on Beverly, is a premier luxury senior living community in Beverly Hills and is looking for a Memory Support Director to join the team! Clearwater Living associates enjoy great benefits: Excellent benefits 401(k) contributions + generous company match Paid Vacation and Sick leave Exciting opportunities to grow Dynamic and fast paced environment Culture of people first and service always The Memory Support Director serves as a liaison with hospital personnel, physicians, community organizations and other health related service agencies to provide quality care to our memory care residents, suffering from Dementia, Alzheimer’s or other memory disorders. Additionally, this role is responsible for hiring, training and managing a staff that is capable of providing superior care, while also maintaining the physical and emotional health of memory care residents accordance with current federal, state and local standards, guidelines and regulations. Pay Range: $88,000 - $89,500/year Responsibilities Conduct and coordinate the potential memory care resident assessment program in accordance with current rules, regulations, and community policies and procedures that govern resident assessment: including: Ensure that an initial memory care resident assessment is completed prior to each resident’s move-in date and a comprehensive care plan is completed upon move-in Conduct interviews and observations of the memory care residents on a continual basis to alert the Executive Director, family members, Health Services Director and others (as necessary) of any changes in the physical or emotional health of the memory care resident Conduct routinely scheduled re-assessments on each memory care resident, and change of condition assessments as needed for each resident to: Ensure each memory care resident is receiving the best possible care and programs to meet their individual needs Conduct interviews and observations of the memory care residents on a continual basis Alert Executive Director, family members and others (as necessary) of any changes in the physical or emotional health of the assisted living resident, and the department’s ability to meet those needs Ensure continuity of the memory care residents’ total care regimen by developing methods for the coordination of nursing services with other resident services: Work closely with all departments in the community to ensure memory care residents are receiving all available services to enhance their quality of life Act as a resource/care manager for the memory care residents and their families Contact physicians, family and others to obtain orders for care and represent the community Qualifications AA or Bachelor’s degree preferred in nursing, human services, healthcare, or related fields or combination of education and experience supervising others in a senior living or hospitality environment Minimum five to seven years of experience in senior living, healthcare, or related industry Completion of required specialized Nursing coursework for certification or certification as an RN, LPN or LVN is highly desirable Minimum two to three years of supervisory experience to include training and supervising staff and developing and managing a budget First Aid Certification Background clearances as required by government regulations Must meet health requirements, including TB Clearwater Living is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 6 days ago

Sr. Mgr Global Product Marketing - Support Surfaces-logo
Sr. Mgr Global Product Marketing - Support Surfaces
Hill-Rom Company UsaRaleigh, Indiana
This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. Your Role at Baxter This is where your ideas lead to success As the Sr. Manager, Global Product Marketing for support surfaces (acute care mattresses), you'll have lots of ideas grounded in research and knowledge of the marketplace. Your skills in planning and implementing these ideas are what make you an outstanding business partner and marketer. You critically think through problems and communicate your ideas in a way that helps us contend. Your curiosity, love of learning, and active listening give you a significant understanding of healthcare and business. And while you are a great teammate, you are also competitive—determined to achieve results and get things done. At Baxter, we're not just promoting the latest life-saving products; we're thinking strategically about getting products to those who need them by understanding the value they provide, the market where they are needed, and the approach to reach the right individuals. The global support surfaces portfolio is strategically important to the broader business and represents a significant growth opportunity. This position will develop the portfolio strategy, drive profitability and collaborate with R&D to develop innovations that further strengthen Baxter’s market position. There is also a unique connectivity opportunity to elevate the value of the portfolio by visualizing data, sending data to the EMR and studying the data through enhanced reporting. This position offers an exciting opportunity to foster Baxter’s mission of saving and sustaining lives. Your Team As a large, multinational organization, you have the opportunity to expand your knowledge through collaboration with a variety of individuals, exposure to different facets of our portfolio, and a supportive leadership team that encourages ongoing development. From your leaders to your peers, we operate as a team. We are focused on delivering for our patients and the business. We continue developing digital tools to enable efficiency and support a variety of learning and development opportunities. What you'll be doing As a global upstream Product Marketing Manager, you will lead the strategic development, management and growth of the support surfaces portfolio. This portfolio has an annual revenue target of approximately $175M. You will independently lead and coordinate cross-functional teams in a matrix organization to drive profitable portfolio growth globally. Cultivate a deep and nuanced understanding of global market dynamics, competitive insights, and industry trends, with a focus on applying this knowledge to drive innovation and growth. Own and drive completion of the go-to-market strategy. Leverage strong data analytics to size markets and define growth rates. Gather intelligence on macro environmental trends including: manufacturing & technology, medical & innovation, regulatory and market access and sustainability. Develop a deep understanding of the competitive landscape, including the market positioning, strategies, and tactics of key competitors, to inform the development of a competitive strategy and portfolio. Engage with cross-functional teams to identify and prioritize customer opportunities, and develop innovative solutions to meet these needs. Drive in partnership with downstream marketing the design and implementation of product launch plans that achieve business results, including value proposition development, segmentation analysis, targeting strategies, positioning statements, sales enablement plans, and messaging frameworks. Build connectivity strategies into new to market solutions. Develop comprehensive roadmaps to include growth opportunities (organic and inorganic), evidence generation strategies and geographical expansion. Collaborate with device connectivity team to understand connectivity opportunities and how Baxter solutions bring connectivity to life to inform roadmaps. Lifecyle management of products, including product launch, phase-out, incremental improvements and line extensions. Lead review of all geographical expansion cases and initial regulatory assessments. Assist the strategy and analytics team in analyzing the health of the Care and Connectivity Solutions portfolio, as well as streamlining production when necessary. Travel globally up to 30% of the time. What you'll bring Bachelor’s degree from an accredited university required. 10 years of product management and / or marketing in a life sciences corporation (preferably medical device, diagnostics or capital equipment), with at least 2-3 of those years in an upstream or global capacity to leverage your experience. Excellent written and verbal communication skills with the ability to persuasively present to internal and external partners at all levels (executives, R&D, customers and cross-functional teams). Self-motivated and history of successfully getting results. Ability to work independently and be comfortable with ambiguity. Demonstrated creative problem resolution and analytical abilities. Strong learning agility with a solid understanding of healthcare and business. History of success to oversee and handle challenging priorities simultaneously. Ability to quickly adapt to quickly shifting priorities. Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $136,000 - 187,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position is also eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #li-sh1 #LI-BaxGen We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .

Posted 3 days ago

SETA support with a scientist or senior engineer background-logo
SETA support with a scientist or senior engineer background
Ventus SolutionsArlington, Virginia
Description Ventus Executive Solutions is a dynamic small business at the forefront of technology-driven innovation, dedicated to delivering exceptional solutions for our clients. We cultivate a supportive and inclusive workplace culture that values collaboration, mentorship, and professional growth. At Ventus Solutions, we believe our employees’ success is integral to our mission, which is why we prioritize work-life balance, personal development, and fostering a sense of belonging. In addition to providing opportunities to thrive, we offer competitive salaries and comprehensive benefits to attract and retain top talent ready to make a meaningful impact. Be part of our Employee Stock Ownership Plan (ESOP). Ventus Solutions is seeking a Systems Engineering and Technical Advisor (SETA) with a scientist or engineering background to support an innovative SETA program office. The ideal candidate will have demonstrated expertise in machine learning, stochastic control, optimization, signal processing, radio frequency systems, analog hardware, antennas, and detection and estimation theory. In addition to technical expertise the candidate should be skilled in technical writing, technical briefing development and also capable of executing cost analyses of proposed research and development activities. Join our innovative team and contribute to impactful national security initiatives. Work Location: On-site Arlington VA. This is a part-time position Required Experience: 5 years’ experience in Research and Development in DoD environment Master Degree in Engineering, Physics, or Mathematics Top Secret/SCI DoD Clearance Desired Experience: Ph.D. in Engineering, Physics, or Mathematics Ventus Executive Solutions provides our government and commercial clients with a range of professional and innovation services including: technology innovation acceleration, business consulting services, professional engineering and program oversight, and program and budget support. We support analysis and studies in a variety of areas including defense, energy and health care where we aid organizations in solving complex problems in new and innovative ways. We work with our clients to identify core issues and then put together a cost-effective world-class team to solve problems and enable our clients to create and seize opportunities. VES is a Certified Service Disabled Veteran Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB). Ventus Executive Solutions is an Equal Opportunity Employer and uses E-Verify in its hiring practices to achieve a lawful workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, marital status, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status or any other characteristic protected by applicable federal, state or local laws. To find out more about Ventus, visit our website: www.ventus-solutions.com

Posted 1 week ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenDubuque, Iowa
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Direct Support Professional - All Shifts Available-logo
Direct Support Professional - All Shifts Available
Residential AdminNew Bedford, Massachusetts
Come join one of the area’s largest employers! See everything going on at LifeStream on our Facebook and Instagram page Schedule: Now hiring for full-time and part-time. Day shifts, evening shifts, and overnight shifts are available! Hourly rate starts at $19-$20 depending on MAP certification PLUS $1/hour weekend differential. LifeStream is an equal-opportunity employer ESSENTIAL DUTIES AND RESPONSIBILITIES: In this role as a Direct Support Professional, you will assist individuals in creating meaningful opportunities to fully participate in the running of their home and become fully immersed in the communities in which they live. The day-to-day operations of the residential home will reflect an environment that values respect, dignity, and privacy. Direct support professionals recognize the unique gifts, preferences, and needs of each person supported. They partner with them in making informed decisions and everyday choices about their finances, well-being, relationships, and employment Assist all individuals with their daily needs and ensure that all activities are reflective of their choices. A full job description is available upon interview. QUALIFICATIONS AND REQUIREMENTS: 18 Years of age Valid Driver’s license Authorized to work in the US Once hired, must attend LifeStream orientation and training Access to a vehicle EDUCATION and/or EXPERIENCE: No experience is required to qualify for these positions. You need a high school diploma or GED.

Posted 5 days ago

Family Support Worker - Fulltime-logo
Family Support Worker - Fulltime
Children's Hospital and Health SystemBlack River Falls, Wisconsin
At Children’s Wisconsin, we believe kids deserve the best. Every child deserves a safe and loving home. When parents are unable to provide this on their own, intervention is needed to ensure these children are free of abuse and neglect. We provide child well-being services to help children live in a safe and nurturing environment. We provide services to parents needing education and guidance to improve their parenting skills so their children can remain with them. We also provide services to children who are placed with foster families until they can return home or become part of an adoptive family. Our experienced professionals provide the following services to families in Milwaukee County and at locations throughout Wisconsin. Foster Care Treatment Foster Care Adoption Respite Care Child Advocacy Centers Family Case Management Family Finding We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Position Summary: Family Support worker provides a combination of services that may include education, visitation and support services to caregivers and children. This position provides individual services in an office, community or home based location. Direct service activities may include needs assessments, service planning, teaching, resource and referral, supporting parent/child interactions, crisis management, developing informal and formal support networks with families, and observing and documenting parent/child interactions. Position Requirements: Bachelor's degree preferred. One year experience working in community programs with families of diverse ethnic, cultural and socioeconomic background. Experience working with or providing services to children and families. Bilingual in Spanish/English or Hmong/English may be a plus, depending on program needs. Requires a valid driver's license, acceptable driving record, personal auto liability insurance coverage and the ability to be insured by the CHHS auto insurance carrier. Must use personal vehicle to transport children, complete in-house car seat transporter training within one month of hire and re-train biannually thereafter to maintain. Demonstrated knowledge of psychosocial, economic and cultural determinants of healthy growth and development. Working knowledge of current trends and developments in the prevention and family support field. Knowledge of the ecological theories and family support principles. Ability to make sound judgments, to use supervision effectively and to take independent action if needed to ensure child safety. Is cool under pressure and can effectively cope with change. Relates well to all kinds of people and is approachable. Commands attention and can manage group process during presentations and family meetings. Ability to work independently in a fast paced environment. Excellent verbal and written skills. Ability to communicate effectively both in oral and written communication, including the ability to write factual progress notes, effectively present information in individual and group settings with a variety of audiences. Strong computer skills. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Posted 4 days ago

Senior  Direct Support Professional-logo
Senior Direct Support Professional
Community OptionsColumbia, South Carolina
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking a Senior Direct Support Professional (SRDSP) in Columbia, SC to use best practices within a community-based residential setting to teach individuals with disabilities how to acquire the physical, intellectual, emotional, and social skills needed to live as independently as possible. The Senior Direct Support Professional (DSP) is responsible for providing person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. You will also support a team with day-to-day operations and challenges as a team leader for an assigned location. Starting Pay Rate: $16.48 per hour Bonus: $250.00 Employee Referral (Must successfully pass 90-day introductory period) Responsibilities Provide direct care to individuals with intellectual and developmental disabilities tailored to their Individual Support Plan (ISP)/Person Centered Plan (PCP) Assist with training team members to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities Assist with daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene Monitor the health and medical needs of individuals and immediately report any concerns Drive individuals to medical appointments and activities in the community Assist with the learning and development of independent and community-based skills Ensure program documentation and billable records are completed accurately and timely Participate with individuals in community, social, and recreational activities Build a support network for individuals by developing and maintaining relationships with community members, businesses, and families Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Additional tasks and responsibilities may be assigned Minimum Requirements High School Diploma or GED Complete all state and agency required training per state guidelines Valid driver’s license with a satisfactory driving record Experience supporting individuals with intellectual and developmental disabilities• Ability to work individually and with a team to support individuals with intellectual and developmental disabilities Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Competitive Benefits: Insurance Options (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous Paid Time Off (PTO) Employee Incentive & Discount Programs 403b Retirement Plan with Employer Match Exceptional Career Growth Opportunities If interested, please click Apply Now or send Resume to: Resumes-SC@comop.org Please Visit Our Website to Complete an Online Application! www.comop.org Community Options is an Equal Opportunity Employer M/F/D/V

Posted 30+ days ago

Direct Support Professional Part-Time (Weekend & Overnight)-logo
Direct Support Professional Part-Time (Weekend & Overnight)
Community OptionsCorpus Christi, Texas
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking Full-Time, Part-Time, PRN Direct Support Professionals (DSP), Caregivers, Direct Care Staff, Home Health Aides in Corpus Christi, TX to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This is a fantastic opportunity for professional growth, while making a difference! No experience required– we provide PAID training! Starting Pay : $10.25 per hour We are offering a $250 SIGN ON BONUS OPPORTUNITY FOR Full-Time and Part-Time NEW HIRES! We are also offering $250 employee referral bonus! (Contact local office for details) Shifts available : Friday, Saturday & Sunday: 9:00am-6:00pm (DSP-Weekends) Monday - Thursday: 11:00pm-9:00am (DSP-Overnight Weekdays) Friday, Saturday & Sunday: 6:00pm-9:00am (DSP-Overnight Weekends) Responsibilities Provide direct care to individuals with intellectual and developmental disabilities tailored to their Individual Support Plan (ISP)/Person Centered Plan (PCP) Assist with daily routines including cleaning, cooking, feeding, medication administration, and maintaining personal hygiene Monitor the health and medical needs of individuals and immediately report any concerns Assist with the learning and development of independent and community-based skills Participate with individuals in community, social, and recreational activities Drive individuals to medical appointments and activities in the community Ensure program documentation and billable records are completed accurately and timely Build a support network for individuals by developing and maintaining relationships with community members, businesses, and families Ensure work locations and vehicles are clean and well maintained to provide a safe environment Additional tasks and responsibilities may be assigned Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Minimum Requirements High School Diploma or GED Complete all state and agency required training per state guidelines Valid driver’s license with a satisfactory driving record Ability to work individually and with a team to support individuals with intellectual and developmental disabilities Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Working Conditions Work in residential programs, day programs, and in the community Transport individuals utilizing your own vehicle or company provided vehicles Schedule may change due to business needs and may include evening and weekend hours Overtime may be required due to business needs May be required to lift or move 25+ pounds Why Community Options? Competitive Insurance Options (Medical, Dental, Vision). Paid Holidays—Including a Birthday Holiday! Generous Paid Time Off (PTO). Employee Incentive & Discount Programs. 403b Retirement Plan. Exceptional Career Growth Opportunities. Great coworkers/team that support you! If you have any questions, please don’t hesitate to contact the friendly staff at our office! Phone Number: 361-808-8600 If interested, please click Apply Now or send resume to: Resumes-CC@comop.org Please Visit Our Website to Complete an Online Application! www.comop.org Community Options is an Equal Opportunity Employer M/F/D/V

Posted 3 weeks ago

Direct Support Professional Community - Developmental Services - Bellows Falls-logo
Direct Support Professional Community - Developmental Services - Bellows Falls
HCRS Current PositionsBellows Falls, Vermont
Starting at $20 per hour!! $750 sign-on bonus Starting with 4 weeks of paid time off (pro-rated) plus 12 sick days and 9 holidays per year! Are you a creative, flexible, and dependable individual looking for a fulfilling career? If so, being a Direct Support Professional (DSP) may be the position for you! As a DSP, you will use your creativity and people skills to support individuals living with developmental disabilities to achieve their desired goals and grow their independence. HCRS brings professionals from a wide variety industries and backgrounds who all have one thing in common: supporting individuals to lead their most fulfilled lives. We want to hear from you if you have: Flexibility, positive attitude, strong organizational and customer services skills; Experience working with individuals with developmental disabilities and/or mental health challenges, or transferrable skills that relate to serving this population (such as experience in education, health care, other human services or customer service); Desire to be part of an energetic team; Ability to collaborate with persons served, their families and/or other important people in their life, and colleagues in a team environment; A Valid driver’s license, insurance, and reliable transportation; and A High school diploma or GED; Associate’s or Bachelor’s degree is preferred. With offices just a short drive from New Hampshire and Massachusetts, HCRS is an ideal place to work. Join a team that makes a difference every day and a company that has been named one of Vermont's Best Places to work for FIVE years in a row. With competitive compensation, excellent benefits, unique wellness incentives, and being part of a company that promotes from within, you will want to work with this team for your lifetime! Salary range for this role is $20-$23 per hour

Posted 30+ days ago

Help Desk Support Specialist - Journeyman-logo
Help Desk Support Specialist - Journeyman
SignificanceWashington, District of Columbia
Significance is a woman-owned consulting firm serving the federal government. We are known for building trusted relationships within our teams and with our clients and hiring the highest-level experts who implement innovative solutions. We also like to have fun! Our focus on culture has contributed to Significance being named a Washington Business Journal Best Place to Work each of the last six years. We are seeking a Help Desk Support Specialist – Journeyman to provide responsive and professional technical support for GCSS-MC users. This role focuses on resolving access, performance, and system issues while maintaining compliance with service level standards and audit requirements. The ideal candidate will bring strong troubleshooting skills, customer service orientation, and experience supporting secure, mission-critical systems. Required Skills Bachelor’s degree in information technology, Computer Science, or a related field. 4–6 years of experience in IT service desk or technical support roles. Experience responding to end-user requests via phone, email, or ticketing systems in a high-volume, enterprise environment. Proficiency in troubleshooting and resolving issues related to user access, system performance, software, and hardware. Familiarity with ITIL-based service management processes and tools (e.g., Remedy, ServiceNow). Ability to document, track, and resolve incidents in accordance with service level agreements (SLAs). Strong communication and customer service skills with the ability to explain technical issues to non-technical users. Active DoD Secret Clearance Desired Skills Experience supporting Department of Defense (DoD) systems or working in a secure federal environment. Familiarity with GCSS-MC or other Oracle-based ERP systems. Understanding of audit compliance requirements and documentation standards. Experience supporting Tier 1 and Tier 2 operations in a 24/7/365 environment. Knowledge of Active Directory, user provisioning, and account management. Exposure to interface troubleshooting and data integrity support. $74,000 - $83,000 a year At Significance, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a comprehensive and generous benefits package. We are an E-Verify Employer https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf #LI-MH1

Posted 4 weeks ago

Houston Onsite Technical Support & Sales Representative-logo
Houston Onsite Technical Support & Sales Representative
Asurion Insurance ServicesHouston, Texas
This position requires newly hired Technical Support and Sales Representatives to work in our office located at 10720 W Sam Houston Pkwy N, Houston, TX 77064 Technical Support & Sales Representative Location: Houston, Texas Pay Rate: $20.00 /hour base pay Schedule: 5 days/week (average) Full Time Make money moves with Asurion! $20/hr base pay (guaranteed) Pay Per Experience (PPX) Model – incentive pay based on positive customer outcomes. Top experts make up to $32+/hr! You will move to the PPX Model once your training has been completed (4-6 weeks average time to train) The only thing we’re more passionate about is our people. At Asurion, we value team success and create a rewarding and collaborative work environment where each employee can maximize their talents and contributions. We take care of you (benefits/perks): Base pay is guaranteed and paid biweekly. Earned pay can now be accessed early! Based on your sales performance, you'll get extra money We offer 3-4 weeks of paid training where your success is our top priority! We provide hands-on training in serving customers, solving tech problems, and refining top-notch selling skills. Generous medical, dental and vision benefits program after 30 days of employment 401K with 100% match up to 3% and 50% on the next 2% after 1 year of employment Additional health benefits such as heart health, diabetes management and healthcare advocacy for personalized support Employee discount program on everyday products and services like home/auto insurance, pet insurance, theater tickets, transportation, gym/fitness studios, theme park attractions, and everyday necessities Visit Asurion Benefits Central: https://www.abcinfoshare.online/ to explore our perks, including Part-Time and Full-time medical, dental and vision benefits! As a Technical Support & Sales Representative, here’s what you can expect to do: Evaluate and troubleshoot with customer concerns Identify technical issues, deploy solutions with efficient, clear, courteous, and accurate communication Utilize call center technology to solution, input, track, and report customer issues Meet goals and grow from feedback and coaching 3-4 weeks of in class training, additional 2-4 weeks of floor training directly paired with peers Sell Asurion smart home and other products on every call Directly connected to PPX incentives Spending 4-8 hours daily working at a computer in a call center environment (high noise levels, using headset 90% of the time) When needed, escalate calls appropriately Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values. Here’s what you’ll bring to the team: Minimum education: Highschool Diploma (or equivalent) Strong knowledge of software troubleshooting techniques Ability to achieve sales and customer experience goals and objectives oThis is a sales role, team members in this role have sales activity goals that must be met to be successful Competence to retain knowledge and solve customer concerns through memorization of product offerings and customer information Strong attention to detail while multitasking with speed and accuracy Excellent phone etiquette and communication skills Flexibility to adapt to the needs of the customer, the business, and your team Display commitment through a reliable track record of attendance and performance Computer literacy and ability to type 25-35 words per minute and learn call center software A passing hiring assessment (soft skill scenario modeling and product knowledge) Existing knowledge of multiple hardware platforms and operating systems, or willingness to learn Including but not limited to Windows, Android, Blackberry OS, Apple iOS, wireless technology, wireless equipment and applications Please note that this is not a remote position. The Technical Support Representative will be required to work on-site at our location. About Asurion At Asurion, every one of us is a leader, from individual contributors to the senior team. We utilize our 5 Leadership Principles to help align and guide us in our everyday interactions. • Put Customers First • Play A Team Sport • Take Ownership • Collaborate and Then Commit • Reach Full Potential Asurion helps more than 300 million people around the world unlock their technology’s untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. Partnering with leading wireless carriers, retailers and pay-tv providers, Asurion’s 17,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.

Posted 30+ days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenGreen Bay, Wisconsin
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Direct Support Professionals Community Homes - Part Time-logo
Direct Support Professionals Community Homes - Part Time
ABLELa Crescent, Minnesota
About ABLE, Inc. ABLE, Inc., standing for, “A Brighter Living Experience,” has been providing residential care to people with developmental disabilities within Houston County for over 30 years. First named Houston County Group Homes, the 501 (c) 3 non-profit corporation began as a grass roots effort by concerned parents who sought an alternative to sending their loved ones with disabilities to state institutions or keeping them out of the public eye. ABLE focuses on enhancing the lives of the people it supports by promoting their uniqueness and building their self esteem and independence in a safe and comfortable environment. At ABLE, employees are united in the belief that people with disabilities are best served by those who value them as individuals, fellow community members and friends. Able, Inc., offers a full benefit package, casual work environment and flexible hours! The Direct Support Professional (DSP) PART TIME HOURS Compensation for a Direct Support Professional ranges from $16.20-$21.06/hr Base Wage for Direct Care: $16.20/hr Job Summary: The Direct Support Professional (DSP) supports individuals who experience developmental disabilities or related conditions. Serving as an advocate for these individuals, the most important skill needed is a strong sense of empathy and the ability to connect and relate to people of all abilities. A DSP will be caring, supportive and empowering. Qualifications & Skills: Required : Experience working in a collaborative team environment Ability to be an active listener with sensitivity to developmental disability issues Demonstrate respect to all individuals across the organization Complete integrity, honesty, and confidentiality Basic computer and math skills Excellent organizational skills Hold a valid driver’s license with a safe driving record. Preferred: Previous experience providing direct care to individuals with developmental disabilities. Role Responsibilities and Essential Functions: People Supported: Identifies with, shares in, and displays a commitment to the vision, mission, core values, and core virtues of ABLE, Inc. Advocates for people supported by evaluating the effectiveness of programs used, the person’s quality of life, and offering feedback leading to a more desirable future. Assists people supported in their daily life, working with them and their connections to ensure that they can live fully in the community. Demonstrates respect for each person’s right to dignity, privacy, individualized attention, and choice. Recognizes the capacities, unique gifts and interests of all people supported; demonstrating the ability to advocate on behalf of the person. Recognizes the vulnerability and needs of all people supported including the ability to implement plans of protection related to those vulnerabilities. Teaches and supports all individuals supported in the areas of living while also looking for opportunities to increase independence, choice, and self-motivation. Understands histories of people supported and follows documented plans. Understands the financial resources of people supported and provides feedback to supervisory staff when needed. Accompanies people supported to appointments and completes follow-up documentation. Assists people supported in maintaining appropriate hygiene needs as specified by the individual’s specific plan; including personal hygiene, grooming, feeding, ambulation, medical monitoring and health care related tasks. Monitors and ensures clothing and personal items of all people supported are appropriate to need and choice. Encourages self-help activities. Implements programs and activities as specified and assigned. Performs the functions of Trained Medication Assistant by carrying out health care plans and treatments; administering and documenting medications; monitoring the use of medications as well as their side effects; and reporting errors. Demonstrates consistent use of behavior intervention and management techniques in a manner that is respectful and as least intrusive as possible. Communicates respectfully and in a manner consistent with each person’s abilities and needs. Performs home management functions such as housekeeping, laundry, bed making and cleaning. Provides communication to other staff, family guardians and supervisory and administrative personnel, demonstrating leadership and promoting positive and professional relationships. Provides input to supervisor on goals, methodologies and progress related to the programs of people supported. Models positive and professional approaches to program implementation and advocacy skills with peers and people supported. Completes all required documentation. Follows policies and procedures identified in the Employee Handbook and supports agency goals and Affirmative Action Plan. Complies with the policies and procedures outlined in the AWAIR Plan. Utilizes emergency and safety procedures effectively. Assists in the orientation process and support of new team members. Performs other duties as assigned. Training: Actively participates in all training provided by ABLE, Inc. Attends and participates in agency staff meetings and house meetings. Maintains current certification in First Aid, TMA and PBS. Personal Characteristics: Punctual and dependable for assigned/confirmed shifts. It is important to be flexible with work locations, even during scheduled hours to accommodate the needs of the people supported Exhibits a strong send of empathy and a desire to serve, high level of integrity, guided by a sound set of ethical principles Respect cultural and religious practices of people supported Interacts with a wide variety of individuals in a friendly and professional manner A positive communicator who has a listening presence A strong work ethic including punctuality Dresses in a manner appropriate for job activities An ability to balance both team and individual responsibilities Identify and resolve problems in a timely manner, maintaining a positive and professional approach Travel: Local travel is required Physical Requirements: The physical demands described here are representative of those that need to be met by an employee to perform the essential functions of this role successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: Work is performed in a temperature-controlled home environment. Pre-Hire: Background Check, Clearance as an Agency Driver

Posted 1 week ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenEmeryville, California
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Clinic Support Representative - Mobile Dental Unit - Bilingual-logo
Clinic Support Representative - Mobile Dental Unit - Bilingual
Swope HealthKansas City, Missouri
As a Clinic Support Representative for Swope Health Services Mobile Dental Unit, you are here to creating a pleasant and seamless patient experience during all activities primarily related to the dental services on our mobile dental unit and areas that the unit may travel for services that are rendered including patient registration, and provide other support as needed. Clinic Support Representatives promote a high level of customer service and a caring environment for patients, always acting the the best interest of the patient. If you have a passion for service, and helping others, this is a role for you. Successful Candidates with have: High school diploma 4 or more years of customer service experience in a business office or medical office/clinic or hospital registration/admissions setting. Strong soft skills Working knowledge of funding sources and regulatory issues impacting Health Care billing and collection functions. Bi-lingual Proficient computer skills About Swope Health Services: Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made – delivering coordinated care that values the needs of the whole person and championing better health in our community. Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day. Swope Health Services supports its team members with: Medical benefits (including a Health Savings Account option), dental and vision 401(k) retirement plan with company match Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability Flexible Spending Account Paid Days Off beginning at 12 days annually, effective the first day of employment Eight annual company-paid holidays; One annual paid personal day Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status or disability.

Posted 2 weeks ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenHouston, Texas
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Part Time Facilities Support Member | Edwardsville-logo
Part Time Facilities Support Member | Edwardsville
Busey BankEdwardsville, Illinois
Position Summary The Facilities Support Member is responsible for providing general upkeep and maintenance to all banking facilities through preventative work programs and problem solving on an as needed basis. Duties & Responsibilities Hours are Monday - Friday 7:00AM - 12:00PM. On a daily basis, inspect the heating and air conditioning units to be sure they are functioning properly. Respond to task managements as assigned. Perform miscellaneous duties such as changing filters, checking and lubricating equipment, checking the grounds for potential dangers, maintaining fountains if applicable, checking the roof, rotating fire suppression pump, vehicle maintenance, changing light bulbs, stocking supplies, etc. Perform minor repairs to walls, ceilings, floor coverings, etc. as well as the major building systems. Maintain the exterior of each Banking Center including the cleanliness of the parking lot and building. Perform outside work – snow removal, watering, weeding, mulching, and trimming of landscaping. Set-up for meetings as needed. Backup Courier as needed. Education & Experience Knowledge of: Strong oral and written communication skills Ability to: Take initiative to meet established deadlines for completion of work Analyze and solve problems for which there are not precedents Perform duties and make decisions under frequent time pressures Stand for extended periods of time Lift and carry an average of 50 pounds Work outdoors in varying weather conditions Education and Training: Requires High School diploma. Experience in maintenance (painting, general knowledge of HVAC systems, plumbing, hot water heaters, boilers), handling tools, and minor repairs preferred. Requires knowledge of Microsoft Office. Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $17.50-$21.30/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (“Agreement”). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails. #BBLP

Posted 2 weeks ago

Activities Support Staff-logo
Activities Support Staff
Smugglers’ Notch Resort VermontJeffersonville, Vermont
We are seeking a reliable, independent, and flexible individual to join our Activities Department as an Activities Support Staff Member for the summer season. This role is key to keeping our resort’s activity areas safe, tidy and ready for guests to enjoy. This position has a focus on supporting all day-to-day operations and activity preparation with the department. This is an excellent opportunity for someone who enjoys working outdoors, likes variety in their workday, and can adapt to different tasks as needed. Key Responsibilities Perform morning rounds to prepare activity areas, including: Leaf blowing the mini golf course Raking the volleyball courts Picking up balls around the basketball courts and gaga ball pits Cleaning out the mining operation at the tennis center Assist with general upkeep and light maintenance of activity facilities Serve as a floater within the department to fill in for absent staff or provide extra help at events Help with leading hikes, walks, or other guided activities as needed Assist in running family events and special programs when required Perform other duties as assigned to support the department’s success Requirements Must be reliable and able to consistently follow a daily schedule Ability to work independently and take initiative without constant supervision Flexibility to adapt to changing needs or unexpected tasks during the day Enjoys working outdoors in various weather conditions Ability to lift, carry, and perform light physical labor throughout the shift Must be at least 18 years old If you enjoy working outdoors, want to be part of a fun and dynamic team, and can bring flexibility and reliability to your work, we encourage you to apply!

Posted 30+ days ago

Alpha Omega Integration logo
Tier 2 Desktop Technician, Help Desk Support
Alpha Omega IntegrationSilver Spring, Maryland
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Job Description

Job Title: Tier 2 Desktop Technician
Work Location: Onsite- Silver Spring MD
Clearance Required: US Citizen; Public Trust (National Agency Check with Inquiries (NACI))

Alpha Omega is seeking a qualified Tier 2 Desktop Technician to support the NESDIS Integrated Information Services-II (NIIS-II) contract who will be responsible for IT desktop support for our NOAA client in Silver Spring, MD. The Tier 2 Technician has a mix of technical and customer service skills, and exhibits a passion for technology and helping people. Through analysis, repair, and maintenance, the Tier 2 Desktop Technician ensures that local and network computer hardware, software, systems, and related peripheral equipment are operating optimally. The Tier 2 Desktop Technician addresses assigned incidents and problems in a timely manner, consistent with applicable SLAs and established NESDIS, NOAA, and Department of Commerce protocols.  

Key Responsibilities:

  • Provide friendly customer support and interface daily.  
  • Serve as the onsite support for all technical issues.   
  • Provides on-site support to end users on a variety of issues. 
  • Responds to tickets and questions escalated from Tier I Call Center. 
  • Successfully resolve tickets in queue to closure. 
  • Image laptops and desktop computers with NOAA/NESDIS Windows 11 OS
  • Diagnoses and troubleshoots end user desktop issues and provides appropriate solutions. 
  • Vulnerability and Patching remediation
  • Follow-up with end users to provide status updates meeting expected service level targets (SLAs). 
  • Work independently and with minimal supervision.   
  • Be responsive, reliable and able to prioritize tasks efficiently. 
  • Adhere to NOAA 5006 change, configuration, and security guidelines. 
  • Support standard and ad-hoc security update requests. 

Required Qualifications:

Education:

  • Education Requirement with specific field of study: None

Experience/Skills:

  • 1+ experience working in an IT Service Desk
  • Highly responsive to customer needs 
  • Knowledgeable support of MS Windows 10/11 based laptops, desktops and Microsoft Active Directory 
  • Ensure a high level of customer satisfaction (CS) and positive customer experience (CX). 

 Desired Skills:  

  • Experience with VPN’s
  • Experience using ITSM Ticketing tools (e.g. ServiceNow or similar ticketing systems to manage and track incidents). 
  • Basic knowledge of ITIL, Service Desk metrics/SLAs, and mobile device support. 

Required Certification(s):  

  • None 

Desired Certification(s):  

  • CompTIA Certificate (A+) 

Salary and Benefit Information:

The likely salary range for this position is $45,500- $58,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Application Deadline: June 26,2025

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company’s policy and benefits manuals. See below, to name a few:

  • PTO including paid parental, military, and bereavement leave
  • Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
  • Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
  • Life Insurance, STD/LTD term disability coverage, with employer paid premiums
  • 401 (k) plan with a match that is 100% vested after you complete two years of service
  • FSA/DFSA/HSA flexible benefit plans
  • Annual Tuition & Professional Development Reimbursement benefit

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Culture and Values:

Guided by our core values—Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)— we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high-impact solutions. We recognize and reward hard work.

Through our H.E.A.R.T. Awards Program, colleagues and managers can recognize each other for actions that exemplify these values. Recognized employees receive a detailed nomination highlighting their contributions, which is shared with their manager. Each quarter, select nominees have the opportunity to receive a monetary bonus as an extra thank-you for their impact.

Our Company:

Alpha Omega is an award-winning Federal IT solutions provider dedicated to delivering mission-enabling technology and strategic solutions across the National Security, Federal Financial, Healthcare, and Space & Science domains. Since our founding in 2016, we have grown to over 800 employees nationwide with $230m in revenue. With the January 2025 acquisitions of SeKON and Macro Solutions, we have expanded our capabilities to further support our customers in digital modernization, artificial intelligence, and cybersecurity. 

 

We are committed to supporting our agency partners as they transform their operations, delivering on our purpose to ensure the safety, security, and well-being of future generations:

 

  • National Security – Supporting agencies such as the Department of Homeland Security (DHS) and the Department of State. 
  • Federal Financial – We bring deep expertise in enterprise financial systems, supporting agencies like the Securities and Exchange Commission (SEC) and the Federal Deposit Insurance Corporation (FDIC). 
  • Healthcare – Our Health IT capabilities, enhance health outcomes for the warfighter via the Defense Health Agency (DHA) and support public health initiatives at the Centers for Disease Control and Prevention (CDC), National Institutes of Health (NIH), and the Substance Abuse and Mental Health Services Administration (SAMHSA). 
  • Space & Science – We leverage technology to advance agricultural sustainability, secure our nation’s food supply, and prepare for natural disasters, working with the National Oceanic and Atmospheric Administration (NOAA) and the United States Department of Agriculture (USDA). 

Through strategic partnerships, intellectual property, and relentless drive for innovation, Alpha Omega is shaping the future of government technology. We are proud to be a Virginia Best Places to Work 8 times, an Inc. 5000 honoree 7 times, and a Washington Post Top Workplaces 4 times. Join us in driving transformation that secures the nation's future. 

Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

 

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