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The Buckle logo
The BuckleCouncil Bluffs, IA
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Bob's Discount Furniture logo
Bob's Discount FurnitureRockville, MD

$18+ / hour

Job Title Bob's Squad Support Associate Job Overview Join Bob's Discount Furniture as a Bob's Squad Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you'll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care. This is a full-time, in-store position with required flexibility to work nights, weekends, and holidays. What You'll Bring to Bob's At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by customer focus, communication, tech-savviness, and the ability to support multiple functions in a dynamic retail environment. If you're a team player who loves solving problems and connecting with people, this is the opportunity for you! Key Skills for Success To excel in this role, you will need to demonstrate strengths in the following skill areas: Core Competencies & Expertise Guest communication and empathy Omnichannel customer support (in-store, phone, digital) Order entry and accuracy using support systems Cash handling and payment processing Multitasking and follow-through Problem-solving and root cause analysis Positive mindset and professionalism Technology adaptability and system usage Preferred Competencies & Skills Experience in retail, call centers, or customer service Sales or CRM system familiarity Experience supporting store operations or fulfillment Who We Are At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. How We Will Support Your Success We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement. Benefits & Perks National Medical, Dental, and Vision Insurance Paid Vacation, Sick Days, Holidays, and your Birthday 401(k) Profit Sharing Plan with a generous company match Pet Insurance and employer-paid Life Insurance Legal & Financial Planning assistance and wellness resources Tuition Reimbursement and employee scholarships Ongoing training and career development through Workday Learning Employee Discount on Day 1, plus merchant partner savings Our Culture & Core Values At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other! Minimum Qualifications Must be at least 18 years old to be considered for employment with Bob's Ability to work flexible retail hours including weekends and holidays Strong verbal communication, judgment, and customer service skills Basic computer proficiency and willingness to learn new technologies Physical Demands Ability to stand and walk on showroom floor Ability to sit and perform computer-based work at a desk Ability to speak clearly on phone and use standard office equipment Diversity is a Core Value at Bob's At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve. Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay:$17.65 - per hour It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Posted 30+ days ago

S logo
ScanSource, Inc.Roseville, CA

$90,000 - $100,000 / year

Job SummaryintY US, a ScanSource, Inc. company, is a leading cloud-only distributor, helping ambitious IT businesses succeed through providing premier SaaS solutions, top-class training, simplified PSA integrations and unrivalled support.Reporting to intY's Technical Operations Manager, The Technical Services Specialist II will predominantly be responsible for providing consultative break-fix support service and will also support the wider team in a technical capacity around both pre-sales and go-to-market execution. The main focus of the role will require an individual capable of providing 1st and 2nd tier break-fix support across a breadth of cloud services from vendors, including, but not limited to, Microsoft, Acronis, Bitdefender, BitTitan, and Exclaimer.This role requires the candidate to demonstrate a passion for technology and to proactively position products and solutions to the channel when presented the opportunity. Job Duties Provide 1st and 2nd tier support to partners and customers of intY.Liaise with 3rd party vendors, including but not limited to Microsoft and others, regarding technical cases and upcoming product changesLiaise with 3rd party vendors to escalate and resolve cases that cannot be resolved in-houseThe management and ownership of a support ticket through to resolution - this is a cradle-to-grave ticketing approach.Undertaking professional service tasks, as and when directed by the Technical Services Manager.Provide world-class customer engagement.Effective case management in line with defined processes. Liaising with end users and customer's IT Support Staff to resolve issues within pre-defined SLAs (Service Level Agreement).Educate team members, partners and customers on how to troubleshoot similar issues as they arise.Work with the wider business in delivering business goals and objectives including but not limited to supporting both Sales and Marketing within a technical capacityAcquire and maintain certifications including but not limited to Microsoft Qualifications/SkillsRequired: At least 2 years' experience working within an IT Help Desk or similar environment.Experience in providing technical support for M365 products including but not limited to Teams, Exchange Online, SharePoint, OneDrive, and Power BIIn-depth understanding of configuring/troubleshooting Windows Server, SQL Server, Remote Desktop Services, Exchange Server, Hyper-V, Domain Controller and DNS ServerDemonstrates knowledge of licensing Windows Server, SQL Server, Remote Desktop Services, Exchange Server and their relevant CALsFamiliar with setting up different identity services like Active Directory and Entra IDComfortable working independently and part of a teamAbility to handle and prioritize a high case loadMaintains a positive attitude during difficult customer engagementsShows a desire to learn new technologies either on their own or through certificationsAt least one Microsoft certification: AZ-305, AZ-104, AZ-700, AZ-140, MS-900, etc. Preferred: Bachelor's Degree in Computer Science or ITExperience in migrations such as Exchange, SharePoint, SQL; either cloud to cloud or on premise to cloud.Knowledge of deploying, configuring, and troubleshooting Azure infrastructureUnderstanding of how to use Entra Connect to create a hybrid cloud environmentExperience in using PowerShellAbility to transform complex information into succinct bite- sized chunks for less technical customers.Multiple Microsoft Certifications: AZ-305, AZ-104, AZ-700, AZ-140, MS-900, etc. Compensation:Compensation Range: $90,000 - $100,000Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 8 paid company holidays. ScanSource, Inc. is an Equal Opportunity EmployerEOE/M/F

Posted 30+ days ago

The Buckle logo
The BuckleMedford, OR
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Aurora Services logo
Aurora ServicesParker, CO

$19+ / hour

Your New Beginning Starts Here! Employee-Owned, Mission-Driven Wage:$19/hr. $1.50/hr shift differential for weekend hours FLEXIBLE HOURS Call for details 715-835-9202! Paid Training, no experience necessary for Caregivers We're more than a human services agency-we're partners in transformation, walking alongside you on the journey to a fuller, richer life. We are seeking passionate and committed individuals to work in our residential group homes supporting adults with cognitive and mental health disabilities live fuller, happier, and to empower independence. For over 35 years, Aurora has been a leader in providing customized services that support individuals with disabilities, chronic mental illness, and traumatic brain injuries in residential settings. We value employees that are passionate about making people smile every day by empowering them to live as independently as possible. Duties/Responsibilities: Seek out opportunities for community/social integration Help consumers plan and prepare their choices of fun events and outings Assisting with self care- dressing, bathing or showering, brushing teeth, toileting, shaving Medication Administration Meal Preparation/Planning Transportation of consumers Follow individual service plans Other duties as assigned Essential Functions/Requirements: 18 years of age Acceptable Background Character Verification Valid drivers license and acceptable driving record for consumer transport Ability to lift up to 50 lbs. Must be able to twist, turn, squat, bend, reach, pull, push from high/low position, raise arms above shoulder, walk, sit (chair and floor), climb stairs, and use hands and fingers Communicate basic English Basic reading, writing, and internet navigation skills Benefits: Option to get paid before payday Flexible scheduling around availability, and every other weekend off Opportunities for advancement in a growing, hire-from-within company Shift differential on weekends Employee discount - Verizon and Dell Health Insurance Life Insurance Dental Insurance Vacation/Personal Hours Employee Stock Ownership 401-K Employee Achievement Program Longevity Bonus for Part Time or Full Time Employees Casual dress (no uniforms), fun work atmosphere And more If you are looking to make a difference, join the Aurora team! Aurora Community Services is proud to be an Employee Owned Company! An EOE/AA Employer #JobListings #QMAP #MentalHealthAwareness #NewBeginning #PersonalCare #hiringnow #hiring #joinourteam #careers #jobs #jobsearch #programassistant #Caregiver #Caretaker #DirectCareStaff #PersonalCareWorker #DirectSupportProfessional #ResidentialCareProvider #DayStaff #NowHiring #InHomeCare #AdultCare #Aide #Caregiver #Parker

Posted 30+ days ago

Lutheran Social Services of Wisconsin and Upper Michigan Inc logo
Lutheran Social Services of Wisconsin and Upper Michigan IncEau Claire, WI
Adult Residential Support Professional Full Time, 7am-3pm Monday-Friday | Lutheran Social Services (LSS) Lutheran Social Services is seeking a dedicated Adult Residential Support Professional to join our team at Fahrmen Team, a 42-bed adult residential treatment facility. Fahrmen Center provides inpatient addiction services for both men and women, as well as restorative justice programming for individuals involved with correctional systems. Position Overview Under supervision, this role involves providing care, services, and treatment to clients in our Addictions and Restorative Justice (ARJ) programs. Clients may present with substance use disorders and/or criminogenic risk factors, requiring responsive and compassionate support. Key Responsibilities (This list is not exhaustive; additional duties may be assigned as needed.) Collect urine specimens and administer breathalyzer tests Support, interact with, and monitor residents while serving as a positive role model Document resident behaviors and maintain accurate records and reports Perform general housekeeping and cleaning tasks Organize and distribute clothing, bedding, and supplies Monitor or administer medications per program policies Share client status updates with external partners while maintaining confidentiality Identify and respond appropriately to emergencies or crises Support residents in achieving treatment plan goals Work independently and problem-solve effectively Attend staff meetings and participate in required trainings Assist with meal preparation, grocery shopping, and life skills development Transport residents to appointments, meetings, and activities Lead educational group activities within program guidelines Provide basic first aid when necessary Perform other duties as assigned Perks & Benefits Mileage reimbursement Paid Time Off (PTO) 403B retirement contribution option Annual raises prioritized for employees Employee Assistance Program (EAP) Service awards and recognition Education & Experience High School Diploma or GED required Related experience or college credits in social work, human services, psychology, or similar fields may be required depending on contract needs Prior experience in a similar role preferred Strong reading, writing, math, and problem-solving skills Ability to follow direction, maintain professional boundaries, and work collaboratively with patience, flexibility, and self-control Certificates, Licenses & Registrations Valid driver's license preferred Must meet LSS auto insurance requirements and pass a satisfactory Motor Vehicle Record (MVR) check DHS 83 training (Fire Safety, First Aid, Choking Procedures, Standard Precautions, Medication Administration) preferred; required after hire Skills Strong verbal and written communication skills Basic computer proficiency for timecards, email, HRIS, EHR systems, and online training Physical Demands & Work Environment Frequent standing, bending, stooping, crouching, kneeling, stair use, and walking Work primarily in a community-based residential setting Exposure to outdoor conditions while supervising resident activities, assisting with snow removal, or yard care Moderate noise level in the work environment Travel Day travel required up to 25-50%, depending on role responsibilities Lutheran Social Services is an Equal Opportunity Employer (EOE).

Posted 4 days ago

Surgical Information Systems logo
Surgical Information SystemsAtlanta, GA
For over 29 years, Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart by delivering innovative software and services that drive clinical, financial, and operational success. For ambulatory surgery centers (ASCs), SIS provides comprehensive software and services, including ASC management, electronic health records (EHRs), patient engagement capabilities, compliance technology, and revenue cycle management and transcription services, all built specifically for ASCs. For hospital perioperative teams, SIS offers an easy-to-use anesthesia information management system (AIMS). Serving over 2,700 surgical facilities, SIS is committed to delivering solutions that enable surgical providers to focus on what matters most: delivering exceptional patient care and outcomes. Recognized as the No. 1 ASC EHR vendor by Black Book for 10 consecutive years and honored with the Best in KLAS Award for ASC Solutions in 2025, 2023, and 2022, SIS remains the trusted choice for surgical providers seeking to enhance their performance. Discover how SIS can help you Operate Smart at sisfirst.com. This position located in our corporate HQ in Alpharetta, GA is responsible for assisting the Client Base by providing technical support on the solution via telephone and email. This position requires managing a variety of assignments throughout the life-cycle of a client's engagement with the Company including assisting on implementations, go-lives, post go-live, and after-hours technical support. Must be able to diagnose and communicate to clients about requirements and deliverables for successful issue resolution. ESSENTIAL DUTIES/ RESPONSIBILITIES: Manage client questions and concerns through a ticketing system from creation to completion. Follow established policies and procedures to assist clients most effectively. Provide clear and concise communications, both verbally and written, to clients. Effectively diagnose and troubleshoot cases by searching for solutions and providing education as well as issue resolution. Set realistic expectations with clients on timeline and budget for issue resolution. Identify possible issues with systems and present opportunities for the solutions to be improved or for the services for billable work. Assist in the creation of Knowledge Base Articles (KBAs) for Support team. Maintain detailed records on client work including communication transactions, problems, remedial actions taken, and issue resolution. Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve issues or to provide technical assistance and support to a group of remotely based clients. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time SPECIFIC KNOWLEDGE & SKILLS REQUIRED: Knowledge of computers and electronics in order to understand how to diagnose and assess software solutions. Knowledge of customer service in order to best serve clients with a primary objective of ensuring high client satisfaction. Skill in active listening in order to accurately diagnose client issues. Skill in time management in order to effectively manage more than one ongoing project. Skill in instructing in order to teach others how to do things. Ability to communicate effectively through oral, written, and typed mediums. Ability to reason deductively by applying general rules to specific problems to produce answers that make sense. Ability to speak clearly and to understand speech in order to assist clients over the phone. Ability to tell when something is wrong or likely to go wrong in order to anticipate problems. Experience with medical billing, coding, A/R and/or collections is a plus Must have a minimum of 50Mbps internet download speed to effectively run SIS Systems Will be required to work in the Alpharetta office every Tuesday and Thursday and 1 (one) additional day assigned by SIS for a total of 3 days in the office each week. BENEFITS: Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance Vacation/Sick time 401(k) retirement plan with company match Paid Holidays SIS Cares Day Hybrid environment depending on the role We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, and all other protected statuses Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply. At this time we are unable to sponsor H1B candidates

Posted 1 week ago

R logo
Rush Street Interactive Inc.Collingswood, NJ

$18 - $24 / hour

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. Be the voice of our brands BetRivers & PlaySugarHouse. As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of our gold-standard & award-winning support. You're not just resolving issues-you're leveling up the player experience! This role operates on either the Swing Shift or Overnight Shift schedule based on coverage needs. Candidates must be comfortable working any of the following shifts, depending on scheduling requirements: Swing Shift: 6:00 PM - 4:00 AM Reverse Swing: 4:00 AM - 2:00 PM (4x week) or 6:00 AM to 2:00 PM (5x week) Overnight Shift: 12:00 AM - 10:00 AM Flexibility to work these shifts is a requirement for the position. This is a hybrid role based in Collingswood, NJ. What You'll Do: Deliver real-time, empathetic support across chat, email, and phone. Help players manage accounts, navigate responsible gaming tools, and solve tech challenges. Guide players through promos, loyalty programs, and game rules. Investigate and escalate complex bugs, fraud signals, or account concerns. Propose smarter processes and help evolve our internal knowledge base. Thrive in multiple systems, queues, and workflows-without skipping a beat. Investigate and escalate technical bugs, account issues, or fraud risks as needed. Liaise with Payments, Risk, Promotions, and Tech teams to resolve complex or escalated issues. Proactively contribute to a positive, collaborative team culture. Amplify the iGaming experience of our players with detailed, personable support. What You'll Bring: 1+ years of customer service experience (call center, helpdesk, or online support preferred). Strong communication skills, especially written-tone, grammar, and clarity matter. Familiarity with online platforms, mobile devices, browsers, and common tech troubleshooting. Highly reliable, self-motivated, and able to adapt in a fast-paced environment. Flexible schedule, including availability for weekends, evenings, and holidays. Experience or interest in sports betting and major U.S. sports is a major plus. Active Gaming Control Board Licenses preferred or ability to obtain. In this position, you will be required to obtain and maintain a license with one or more gaming regulatory agencies. It is a requirement of this position that you meet the relevant eligibility requirements and remain eligible to obtain and hold such a license at all times during your employment, whether you apply or not. This role offers a dynamic and ever-evolving experience at Rush Street Interactive. The starting pay is $18.00 per hour during training and the probationary period. After that, agents can advance through our performance-based tier system, which ranges from $19.50 to $24.00 per hour. There's no fixed timeline for tier progression - it's all driven by performance. We're focused on providing our Player Support Agents with top-tier training, resources, and guidance to help them grow and succeed at their own pace. #LI-HYBRID #LI-DNP This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence. Location Eligibility (for nationwide roles): Open to candidates across the U.S. (except California, Washington, Maryland, and New York). Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting. Benefits: Discretionary annual company bonus (Eligibility Varies by Role) 401(k) plan with 100% company match on the first 4% Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance Paid Time Off (Eligibility Varies by Role) Employee Assistance Program (EAP) Pay Range $18-$24 USD What Makes Us Great: Comprehensive compensation Work-life balance initiatives Autonomy - we embrace personal freedom and responsibility Creativity - we are open to new ideas of how we can be better Growth - we want you to develop personally as well as professionally Top-notch professionals who are passionate about what they do People-oriented environment and supportive atmosphere As a rapidly growing company in an emerging industry, you'll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth. Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability. Be at the forefront of this ground-breaking industry! Apply now!

Posted 1 week ago

ActioNet, Inc. logo
ActioNet, Inc.Washington, DC
Description ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington, D.C. metro area. Hybrid work is available. You will play a multifaceted role and be responsible for all desk side Support, providing all necessary personnel to fully and completely administer the hardware and software supplied to end users. You will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end-user support. The right candidate works well with a team, always exhibits excellent customer service skills, and is self-motivated, seeking ways to improve the environment. Salary: 80-150K Duties and Responsibilities: Provide supervision of all desk side personnel assigned to this contract Ensure Call Center personnel adhere to all Tier 2 SOPs Ensure satisfactory performance of contract task areas Train and mentor staff responsible for phone and in-person support to users in e-mail, directories, computer operating systems, and desktop applications for all computer systems and applications Facilitate and collect knowledge about common problems and service requests to boost First Call Resolution (FCR) Optimize shifts to meet fluctuations in call volumes Ensure staff are trained for all ticket types Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status Strategically work together with cross-functional teams to provide innovative, customer-focused experiences Basic Qualifications (required): Five (5) or more years managing and leading desk side support teams utilizing ITIL and Agile methodologies Microsoft Office Specialist (MOS) certification in at least 1 of the following: Access, Excel, PowerPoint, Outlook, and Word Experience leading teams of 25+ technicians supporting 5,000+ devices across several geographic locations Solid experience in supervising technicians striving for 100% SLA compliance Extensive knowledge and experience of customer service Good interpersonal, Problem-solving, and Time management skills Strong management skills to manage resources and day-to-day processes Strong attention to detail, organizational skills, and a commitment to quality Ability to work independently and collaboratively within cross-functional teams Preferred: Bachelor's degree in computer science/information systems ITIL 4 Certification Help Desk Institute (HDI) Certification - Support Center Manager ServiceNow certification ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Core Capabilities: Advanced and Managed IT Services Agile Software Development DevSecOps Cybersecurity Health IT C4ISR & SIGINT Data Center Engineering & Operations Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of everything we do: Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence. Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation. ActioNet is proud to be named a Top Workplace for the twelfth year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation. What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference? ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: Medical Insurance Vision Insurance Dental Insurance Life and AD&D Insurance 401(k) Savings Plan Education and Professional Training Flexible Spending Accounts (FSA) Employee Referral and Merit Recognition Programs Employee Assistance and Identity Theft Protection Paid Holidays: 11 per year Paid Time Off (PTO) Disability Insurance

Posted 30+ days ago

G logo
GritR SportsArlington, TX

$18 - $19 / hour

IT Helpdesk- Level 1 Support (Robotics Warehouse) Department: IT Compensation: $18.00/hour starting | $19.00/hour after 90-day probation Work Type: On-Site (Not Remote) Job Level: Level 1 Associate Primary Location: Arlington, TX. Secondary Coverage: North Richland Hills, TX (as needed) Role Summary The Level 1 IT Helpdesk Support Specialist provides first-line technical support for a robotics-enabled warehouse environment. This role is responsible for supporting end-users, workstation systems, RF devices, scanners, printers, and robotics-related operations while ensuring business continuity across warehouse and automation workflows. The position works under the direction of the IT Lead and IT Supervisor to resolve or escalate technical issues, document incidents accurately, and meet defined service level agreements (SLAs) and key performance indicators (KPIs). Core Responsibilities Provide first-tier support for Windows and macOS workstations, iOS/Android devices, printers, scanners, RF devices, and other peripherals used in warehouse operations. Perform basic troubleshooting for robotics systems, automation endpoints, and supporting software while documenting issues and validating symptoms for escalation. Support Warehouse Management System (WMS) operations and RF workflows, escalating system-level issues when necessary. Perform basic LAN/WLAN troubleshooting, including switches, wireless access points, and network cabling. Assist with VPN setup and secure remote access troubleshooting. Perform basic Active Directory tasks including password resets, access changes, and workstation updates. Assist with new device deployments and workstation setups. Document all incidents, troubleshooting steps, and resolutions in Jira/Asana. Maintain accurate inventory of IT assets including hardware, software, and licenses. Create, update, and maintain SOPs and end-user knowledge-base documentation. Escalate issues appropriately to Level 2 and Level 3 support teams with complete documentation. Coordinate task priorities and communication with the IT Lead and IT Supervisor. Monitor ticket queues and respond in accordance with defined SLAs and KPIs. Support warehouse operations during peak periods, weekend rotations, and after-hours incidents as required. Required Knowledge & Skills Windows 10/11 and macOS troubleshooting Basic Active Directory administration and MFA concepts Networking fundamentals (TCP/IP, DHCP, DNS, Wi-Fi) Experience with printers, RF scanners, handhelds, and workstation hardware Familiarity with Microsoft 365, VPN clients, Jira/Asana Strong documentation, communication, and customer service skills Ability to work in fast-paced warehouse and robotics environments Work Environment & Physical Requirements On-site warehouse and automation environment Frequent walking, standing, and equipment deployment Ability to lift up to 35 lbs as needed for device installations Schedule Monday- Friday 6:00AM - 2:00PM, and 10:00AM-6:00PM Flexibility for peak operations, weekend rotations, and occasional after-hours support

Posted 1 week ago

OpenAI logo
OpenAISan Francisco, CA
About the Team OpenAI's User Operations team shepherds our customers' adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for dedicated, experienced, and passionate individuals to help solve some of the most difficult problems faced by our customers and build our post-AGI support team with us. In this role, you will interact directly with customers through support tickets and Slack messages, troubleshooting complex issues and resolving novel, often undefined technical problems while setting a positive precedent for the rest of the team. You'll partner closely with cross-functional teams to drive initiatives that reduce bugs, improve features, and build the systems that elevate our customer experience. Your work will bring us toward industry-leading response times and service levels, while strengthening our internal customer feedback operations in an increasingly intricate space. You will help scale our support organization by improving operational processes and leveraging our own technology to build the next version of the support team in the new AI world. You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with OpenAI. If you thrive in environments that value impact, collaboration, and fast-paced problem-solving, you might be the perfect fit for our team We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. You'll be responsible for: Work directly with customers, solving their most complex problems and providing ownership and education on the use of our platforms. Be among the foremost experts on everything related to OpenAI products, even where our AI does not have the answer. Be among the last line of defense before our core Product and Engineering teams, and partner with engineering and customer teams to resolve issues. Use scripting and emerging AI capabilities to improve internal tooling and automate recurring processes. Take learnings from resolving customer issues and create our approach to scaling these solutions, partnering with product and Go-To-Market teams. Orchestrate agentic improvements to our operations that will level-up our entire team. Foster a supportive and productive work culture within the User Operations team. Provide support coverage in on call shifts and during holidays and weekends based on business needs. You might thrive in this role if you have: Have 8+ years of experience in user operations, technical support, or support engineering roles, ideally within tech startups or fast-paced environments. Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python or similar) for automating repetitive tasks and integrating tools. Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts. Naturally question established norms, skillfully identify root causes, and proactively drive innovation and process improvements. Are among the very best critical thinkers, problem solvers, and communicators of complex technical issues in the industry. Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth. Have proven experience building strong relationships with customers and cross-functionally to drive resolution to complex issues. Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed. Have high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership and prioritization. Preferred: Bachelor's degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Posted 1 week ago

Five Below, Inc. logo
Five Below, Inc.Richmond, VA

$13+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.91 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

T logo
Truist Financial CorporationCharlotte, NC
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: This position oversees day-to-day production and strategic support across Fulfilment, driving innovation and transformational initiatives to improve the overall efficiency, effectiveness, and teammate/customer experience, while reducing operational costs and risk. The role is responsible for managing operational routines, including production and FTE forecasting, capacity management, cost and expense management, and monitoring performance. Develop and execute Fulfilment's strategy, from supporting the development of the strategic plan, identifying OPEX and transformational opportunities, prioritizing business and tech initiatives, project execution, and benefit realization. ESSENTIAL DUTIES AND RESPONSIBILITIES The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Operational Leadership Lead the Retail Lending Fulfillment Production Support Team, overseeing day-to-day production and strategic support across Fulfilment. Monitor the overall health of Fulfilment operations and manage operational routines, including production and FTE Forecasting, capacity and pipeline management, expense management, and developing and maintaining key executive and production reporting. Develop and execute the annual strategic plan, identifying OPEX and transformational opportunities, and support business and tech prioritization. Manage a portfolio of OpEx and transformational efforts to improve overall efficiency, effectiveness, optimize workflow, and teammate/customer experience. Track KPIs to maximize productivity, capacity planning, and service quality. Team Management Lead, develop, and mentor teams to build effective leadership, ensuring top performance, and alignment to the REL goals. Foster a culture of accountability, customer service, and continuous improvement. Compliance and Risk Management Support control testing efforts to ensure the controls are effectively executed to prevent errors and defects and ensure proper process adherence. Identify and mitigate operational risks, implementing internal controls and audit responses as needed. Ensure adherence to all federal, state, and investor guidelines (e.g., TRID, TILA, RESPA, FHA, VA, FNMA, FHLMC). Collaborate with legal and compliance teams to interpret and apply regulatory updates. Cross-Functional Collaboration Partner with teams across REL, Mortgage Sales, Home Equity, Correspondent, Workforce management and Process Management. Partner with technology, business analysts, and product owners across Truist to enhance automation and system capabilities. Support business case development and tech prioritization efforts across Consumer Lending and Real Estate Lending. Support new product rollouts and process transitions. Required Qualifications: Education & Experience Bachelor's degree in business or related field, or equivalent and related training. 10+ years of banking and real estate lending experience in lending operations. 8+ years of experience in consulting, reporting & analytics, process improvement, production support or related roles. Skills & Competencies Production Support experience, supporting Head of REL Fulfilment, and the functional leadership team e.g., Underwriting, Processing, Closing, 3rd Party Services. Deep knowledge of real estate lending/ mortgage loan products, processing requirements, and regulatory frameworks. Experience applying Lean, six sigma techniques to continuously improve operational efficiency and effectiveness. Deep analytical experience leveraging data. Analyzing and interpreting data to optimize performance, drive decisions, and manage risk. Experience using a variety of data visualization tools (e.g., Power BI and Tableau) to develop dashboards for KPIs and key metrics e.g., turnaround time, pull through rates, quality/error rates, cost per loan, pipeline fall out). Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives and ability to bring clarity to ambiguous assignments. Relationship building and ability to drive decision-making through a consensus-building approach. Ability to drive desired teammate actions through motivational leadership. Demonstrated ability to translate key strategic decisions into actionable initiatives Ability to lead change effectively and constructively in an organization, introducing continuous improvement practices in an organization. Strong interpersonal, leadership and communication skills, both written and verbal, in relation to internal and external clients. Demonstrated proficiency in key process and analytic tools (e.g., Power BI, Tableau, Visio, Aris) and familiarity with LOS platforms (e.g., Empower, Blend). Ability to travel, occasionally overnight Preferred Qualifications: Master's degree in business or related field from an accredited university Demonstrated experience with cross-functional collaborations Experience managing fulfillment teams across geographically distributed locations Experience in technology-based, multi-project work environment Experience in project coordination and budget preparation Experience and training in public speaking and group facilitation General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

Posted 30+ days ago

M logo
Marex Group, Inc.Chicago, IL

$80,000 - $125,000 / year

Diversified. Resilient. Dynamic. Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a major franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 35 offices around the globe, and over 2,300 dedicated people enabling access to exchanges and technology-powered services. For more information visit www.marex.com Purpose of Role: Marex is seeking an Operations Systems Support who will manage operational systems and static data associated to XTP back-office platform. The role requires the individual to work with different functional areas to provide training and production support. The role requires the ability to perform deep analysis within the system and within the issues that arise. Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights, and analytics. The Operations Systems Support department sits within the operations function, with its focus being the XTP back-office platform and associated static data management. Maintaining robust procedures and controls to ensure the firm meets the high-level expectations. Responsibilities: Monitor critical system import feeds associated to the XTP back-office platform. Manage several projects including improving existing processes. Maintain systems and required static in line with any new or changing regulatory reporting regimes. Manage XTP back-office system changes and upgrades in line with business and exchange requirements. Create daily control framework and daily processing efficiencies associated to client static data and regulatory reporting submissions. Assist compliance with regulatory audit requests and queries. Ensure written procedures are in place and up to date for the Department. Efficient email management, including both personal and group mailboxes Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values At all times complying with Marex's Code of Conduct To ensure that you are fully aware of and adhere to internal policies that relate to you, your role, or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/ or your supervisor as required. To escalate risk events immediately. To provide input to risk management processes, as required. The Company may require you to carry out other duties from time to time. Competencies, Skills, and Experience: Competencies Excellent verbal and written communication skills. Demonstrates curiosity. Resilient in a challenging, fast-paced environment. Ability to take a high level of responsibility in a fast pace and high-volume environment. Excels at building relationships, networking and influencing others. Attention to detail Ability to resolve issues in a timely and efficient manner. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Skills and Experience Bachelor's degree in Finance, Business, or related field. At least five (5) + years' experience working with XTP Back Office system within an FCM, or similar organization. Enhanced understanding of Futures & Options industry in areas including Reconciliations, Position Maintenance, Regulatory Reporting, and static data. The ability to work with end users of the system, analyse their issue and put that into requirements for the vendor. Experience with Microsoft Office Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Salary Range: $80,000 to $125,000 per year and eligible for discretionary bonus. Marex Benefits for 2025 Company Values Acting as a role model for the values of the Company: Respect Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law. #LI-PP1

Posted 4 days ago

Manulife logo
ManulifeAustin, TX

$38,550 - $64,250 / year

This position is full time remote depending on candidate location within the US. The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. Is it possible to find a career you love with a global organization that supports your continued growth and success? ABSOLUTELY! Where you ask? Look no further than John Hancock! Have you considered a career with us? Position Responsibilities: Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty Meet quality expectations to ensure a positive client experience Meet productivity expectations to maximize team service levels Provide effective and timely resolution of a range of customer inquiries Strike a positive and cooperative tone with both customers and coworkers Strive for first-call resolution of customer issues Translate scenarios that require problem resolution to positive service experiences Strengthen the perception of MANULIFE in the marketplace Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently Complete ongoing training to stay abreast of product, industry, service and policy changes Other duties as assigned Required Qualifications: Post-secondary education or high school diploma Customer Service or Financial Services experience a plus Ability to thrive in a lively working environment and manage multiple tasks Outstanding verbal communication skills and strong telephone etiquette Possess the ability to multi-task Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment Demonstrated problem resolution skills Effective listening skills Demonstrated computer efficiency Outstanding customer service skills Business writing skills Preferred Qualifications: Current SIE, Series 6 or 7, Series 63 Working knowledge of IRAs & other retirement products When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. Ready to take the next step? Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD) Once training has been completed, you must be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location USA, Virginia - Full Time Remote Working Arrangement Remote Salary range is expected to be between $38,550.00 USD - $64,250.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

Posted 1 week ago

Penn Mar Organization, Inc. logo
Penn Mar Organization, Inc.Red Lion, PA

$20 - $21 / hour

We Provide: New starting rates of $20.41-$20.91 per hour! Paid vacation days and holiday pay Employee referral bonus program Extensive paid training, as well as continual opportunities for further job-related education and career advancement (including our Career Ladders program) Supportive leadership team who wants to help YOU succeed Medical, dental, vision, short- and long-term disability 403b retirement plan The Senior Direct Support Professional is responsible for: Light housework: cooking, meal prep, cleaning Maintenance of personal care/hygiene routines: feeding, medication administration, bathing, showering, toileting Providing transportation to and from doctor's appointments, outside activities and excursions Behavioral and social support (to include working with potential physical and verbal outbursts/ aggressiveness) Providing occasional sleepover shifts and/or supervise a residential home in which there is no Residential Supervisor Assisting the Residential Supervisor in any other assigned duties Requirements/Qualifications: High School Diploma/G.E.D. Valid Driver's License with 2 years of consecutive driving experience and less than 3 moving violations within the past 36 months Ability to pass pre-employment background/physical/TB/drug screenings Must be able to lift 50 lbs. as needed Previous direct support/caregiving experience and/or experience working with individuals with disabilities Penn-Mar is an Equal Opportunity Employer and is committed to diversity and inclusion.

Posted 1 week ago

CACI International Inc. logo
CACI International Inc.Virginia Beach, VA

$61,600 - $129,300 / year

Alteration Installation Team Support - KMI/PKI/CYRPTO Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local CACI is seeking a cleared Alteration Installation Team Support member in Virginia Beach, Va. You will provide integration support and installation coordination for the KMI, PKI, and Crypto programs. What You'll Get to Do: Provide complex technical installation as an on-site Field Service Technician/AIT. Responsible for the proper installation of the KMI equipment/hardware, applicable software, database migration, disaster recovery, onsite administrative processes, and System Operation Verification Testing (SOVT) execution Responds to, reviews, and approves operational quality of system equipment. Works in conjunction with business development and project team to identify potential issues, and integrate system plan and system installations. Answer calls from the AIT that is serving onsite to resolve customers' highly complex application questions or problems regarding system configurations setup, product functionality and debug enhancements. Test user configurations for system compatibility. Documents and provides support; refers to issues to ensure that the system is functioning according to specifications. Participates in customer training to ensure the customer is proficient in system applications and provides ongoing support as necessary. You'll Bring These Qualifications: An Active DOD Secret Clearance Must have prior COMSEC experience - minimum 3 years. Bachelor's degree or equivalent combination of education and experience. Two or more years of experience in security administration with a strong industrial background. Experience working with communications security and regulations. Experience working with applicable regulatory, commercial, and military standards and rules. Possess a valid driver's license. These Qualifications Would be Nice to Have: Bachelor's degree in associated discipline or related field preferred. Strong interpersonal skills to communicate and work with customers and team members. Strong analytical and problem solving skills. Strong organizational and time management skills. Ability to troubleshoot technical problems either on-site ore remotely; coordination of IT installation. Security + Certification. What We Can Offer You: We've been named a Best Place to Work by the Washington Post. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive benefits and learning and development opportunities. We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities. For over 60 years, the principles of CACI's unique, character-based culture have been the driving force behind our success. ____ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ____ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $61,600-$129,300 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 30+ days ago

Lube-Tech logo
Lube-TechGolden Valley, MN

$27 - $30 / hour

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day. What you will enjoy by being a part of a 2025 USA Great Place to Work certified company: A position that is: Hourly Full time, Mon-Fri Medical Plan options, including fertility coverage and free mental health and telehealth coverage Dental and Vision Insurance FSA/HSA options Paid parental leave Company-provided short-term disability, long-term disability, and life insurance Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance 401(k) with a generous company match Pet Insurance Benefits Tuition reimbursement 21 Paid Days Off 7 Paid Holidays Short-term Incentive Plan (STIP), ask your Talent Partner for details Dress For Your Day (casual dress environment) Paid comprehensive on-the-job training Company computer provided Career advancement opportunities The Sales Support Coordinator provides entry-level administrative and logistical support to the sales team by assisting with order entry, reporting, and documentation. This role supports recordkeeping, proposal preparation, and internal communication to ensure smooth sales operations. Rooted in Our Values, the Sales Support Coordinator plays a key role in supporting teammate success through timely and accurate execution of foundational tasks. Enter and process customer orders, ensuring accuracy and timely updates. Maintain and organize customer records and internal tracking documents. Assist in preparing basic sales presentations, proposals, and communication materials. Respond to customer or sales team inquiries with support from senior teammates. Run routine sales reports (e.g., open orders, fill rates) under guidance from more experienced staff. Help coordinate logistics for sales meetings, events, and customer calls. Learn and support data entry in systems such as JDE, Salesforce, and Smartsheet. Participate in department training and shadowing to build system and process knowledge. Flag discrepancies in orders or pricing for resolution. Collaborate with teammates to resolve simple internal process or documentation issues. Education: Bachelor's degree in business, marketing, or related field; or equivalent combination of experience and education. Experience and/or Training: 0-2 years of experience in administrative support, customer service, or sales operations. Knowledge, Skills, and Abilities: Detail-oriented and highly organized. Willingness to learn multiple systems and follow established processes. Basic Excel and PowerPoint skills. Clear written and verbal communication. Internship or work experience in a customer-facing or business support role. Exposure to CRM or ERP platforms. Strong sense of ownership and curiosity. Physical, Mental, and Environmental Demands: Regularly required to sit, type, and view a computer screen for prolonged periods (6-8 hours/day). Occasionally required to walk, reach, twist, bend, grasp, squat, or lift items up to 15 lbs. Mental tasks include comprehending and following written and verbal instructions, performing assigned tasks independently, working at a steady and accurate pace, and handling varied administrative and data-focused duties. Must be able to relate to and communicate effectively with others, interact professionally with teammates, and contribute positively to a collaborative team environment. Work is performed in a quiet, climate-controlled office setting with minimal noise or environmental hazards. Personal protective equipment (PPE) is not typically required. The anticipated hiring range for the role you are applying for is between $26.54 and $30 hourly. This anticipated hiring range is based on several factors, and subject to increase based on the below: Experience and qualifications: The depth of relevant experience and specific skills you bring to the position. Education and certifications: Any additional qualifications that enhance your ability to succeed in the role. Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive. Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work. At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/ . Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Posted 1 week ago

Northern Trust logo
Northern TrustChicago, IL

$95,600 - $162,400 / year

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. What You'll Do The ITAM Application Portfolio Manager (APM) - Strategic Support Lead is responsible for supporting strategic transformation and automation of the activities supporting the enterprise application portfolio. This role supports governance, rationalization, and lifecycle management of applications across business units, ensuring alignment with organizational goals, compliance standards, and operational efficiency. Key Responsibilities Portfolio Governance & Strategy Serve as the owner of the enterprise application portfolio accuracy and completeness, ensuring governance practices are aligned with business and IT priorities. Define and enforce lifecycle standards for application intake, onboarding, maintenance, and retirement. Collaborate with ITAM Governance, Risk, and Compliance teams to align controls with FFIEC and internal standards. Transformation & Automation Lead automation initiatives across APM workflows including onboarding, certification, and rationalization to enable high data integrity and reliability. Optimize ServiceNow APM and SAM module integrations to further streamline data quality, reporting, and lifecycle management. Identify and lead resolution of data quality exceptions, ensuring SLA compliance. Stakeholder Engagement Partner with Enterprise Architecture, Procurement, Security, Finance, and Business Owners to ensure portfolio alignment and ownership accuracy of strategic solutions. Facilitate workshops and governance forums to ensure strategic solutions support outcomes that result in high data integrity. Reporting & Metrics Monitor application data quality health, usage, and compliance. Conduct periodic reviews of metrics and KPIs to inform remediation plans and risk treatment strategies. Qualifications Bachelor's degree in IT, Business, or related field; advanced degree preferred. 6+ years of experience in IT Asset Management (ITAM), Application Portfolio Management (APM), or related domains. 3+ years in enterprise data governance Strong understanding of ITIL, ServiceNow APM/SAM modules, and lifecycle management. Experience with Agile methodologies, story writing, and process re-engineering. Excellent communication, analytical, and stakeholder management skills. Preferred Certifications ITIL Certification ServiceNow APM/SAM module experience Salary Range: $95,600 - 162,400 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Posted 30+ days ago

Rimkus Consulting Group logo
Rimkus Consulting GroupRaleigh, NC
Join Rimkus and unlock your potential with endless opportunities for growth, learning, and making a difference! Rimkus (www.rimkus.com) is a worldwide leader in Engineering and Technical Consulting. Rimkus experts specialize in building envelope engineering, forensic consulting, dispute resolution, construction management services, and solutions built for the environment. NOW IS THE TIME to join this growing and stable company! We offer our full-time employees a competitive salary, bonus opportunities, and a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, employer-matching 401(k) plans, and opportunities for advancement. Overview Provides forensic consulting services requiring Civil Engineering expertise for insurance, legal, industrial, and other clients. Assesses and determines the cause and origin of structural failures and/or damage, building envelope failures and/or damage, construction defects, and the extent and repairability of such failures and/or damage. Provides oral and written reports of findings and, when needed, expert testimony. Manages multiple projects. Although this position is remote, the candidate will travel locally and regionally approximately 50% of the time, with less than 5% spent on overnight travel. The candidate must reside in or around Richmond, VA. Essential Job Functions: Performs the investigation and analysis of residential, commercial, and industrial properties to resolve claims and legal matters. Performs forensic assignments within the field of civil engineering expertise based upon a scope of work and budget prepared by the consultant and agreed upon by the client in advance of performing the work. Field Investigations: Study and determine the cause and origin of construction defects or structural failures and/or damage and building envelope failures and/or damage, as well as determine the extent and repairability of such failures and/or damage. This includes gathering photographic evidence, conducting on-site investigations to document conditions, conducting in-person and/or telephone interviews, overseeing field testing, reviewing construction and/or design drawings, contracts, and/or specifications, and reviewing historical documentation. Preparation of oral and written reports to document the causes of failure and/or damage, extent of loss, associated repair scope, and recommended remediation is essential, as is providing opinions and expert testimony in litigation matters. Manages multiple projects, coordinating with other experts and support as needed to produce client reports in a timely manner. Ensures that the procedure is followed and performs safety and due diligence of the project when it is being completed. Ability to initiate, develop, and maintain mutually beneficial client relationships. Required Experience, Education, and Certifications: B.S. Civil Engineering degree or higher. P.E. required. 2-10+ years of experience. Project management and/or field investigation preferred. Depending on location, other licenses or certifications may be required. Required Skills and Abilities Must have strong verbal and written communication skills. Must have strong organizational and time management skills. Must have a high level of analytical skills. Work requires continual attention to detail with the ability to define problems, collect data, establish facts, and draw valid conclusions. Must be able to interact and communicate with clients at all levels (e.g., internal and external). Must have knowledge of a variety of computer software applications, including but not limited to Microsoft Office applications and computer-assisted engineering and design software. Ability to read, analyze, and interpret standard scientific and technical reports or journals, financial reports, and legal documents. Ability to write scopes of work, budget estimates, schedules, reports of findings, proposals, general correspondence, and other technical documents. Ability to respond to inquiries from internal and external clients. Capable of effectively presenting information to top management, clients, public groups, and/or boards of directors. Physical Demands, Overtime, and Travel Requirements Physical Demands-Work is performed in both office settings and at various outside locations (e.g., clients' offices, industrial, construction, and/or residential sites). The employee is frequently required to stand, walk on sloped roofs, sit, climb ladders, bend, climb inside attics, crawl under homes and tunnels, balance, stoop, kneel, crouch, talk, hear, use handheld equipment and/or tools, and drive a motor vehicle to job sites. Employees may lift and/or move up to 50 pounds. Employees must be sharp, focused, and alert when conducting site inspections, speaking and interacting with clients, preparing written reports of findings, and testifying in depositions or trials. Clear vision and depth required Overtime-This position is classified as salaried with an exempt FLSA status. Regular working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with a one-hour lunch break. There will be periods when overtime will be required, which the employee must comply with to meet the demands of the position. Travel Requirements-This position requires up to 50% local/regional travel. Less than 5% of travel may be required outside of the area and overnight. This position is based in/around Richmond, VA. At Rimkus, we value a diverse and inclusive workplace where all employees feel valued and respected. We are committed to creating a work environment that supports and celebrates the unique perspectives and experiences of all employees. If you share our commitment to diversity and inclusivity and are excited about joining a welcoming and supportive team, we encourage you to apply for our open positions. Rimkus is an Equal Employment Opportunity (EEO) Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status. THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT OR A GUARANTEE OF CONTINUED EMPLOYMENT. #LI-PH1 #LI-HYBRID

Posted 30+ days ago

The Buckle logo

Seasonal Store Support Teammate (Part Time)

The BuckleCouncil Bluffs, IA

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Job Description

Summary

The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager.

Essential Duties and Responsibilities

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise.
  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
  • Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases.
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Monitor and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers.
  • Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
  • Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks.
  • Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit.
  • Special projects and other duties as assigned.

Supervisory Responsibilities

There are no supervisory responsibilities for this position.

Education and/or Experience

No prior experience or training.

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.

#LI-Onsite

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