Healthcare Support Jobs 2026 (Now Hiring) – Smart Auto Apply

Job ID: 26-136153Position Type: HybridLocation: Must reside in west side of Illinois Work Type: (Monday-Friday Assigned shifts vary from 8am-8pm CST)Est. Pay Range: $34.13/hr. To $36.08/hr. All-inclusive on W2Position Summary: This Analyst, Case Management Field position is with Aetna’s Long-Term Services & Supports (LTSS) team and is a field-based position out of the west side of Chicago area of Illinois.  The requirements are for candidates to travel 50-75% of the time to meet with members face to face. This position holds a full caseload to manage waiver members. This position requires in person quarterly visits with members. This position is critical to meet contractual requirements. Facilitate appropriate healthcare outcomes for waiver/LTSS members by providing care coordination, support and education for members through the use of care management tools and resources.Duties: Using care management tools and information/data review, conducts comprehensive evaluation of referred members'needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating members'benefit plan and available internal aid and external programs/services. Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate. Coordinates and implements assigned care plan activities and monitors care plan progress. Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives;presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes. Identifies and escalates quality of care issues through established channels. Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs. Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health. Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. Helps member actively and knowledgeably participate with their provider in healthcare decision-making. Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.Requirements: Valid Illinois Driver’s license Willing and able to travel up to 75% of their time to meet with members face to face Reliable Transportation required, eligible for mileage reimbursement as per company policy. Minimum of two (2) years of case management experience Microsoft Office and electronic health record experienceExperience: Must reside in the state of Illinois in west side of Chicago area Valid Illinois Driver’s license Willing and able to travel up to 75% of their time to meet with members face to face Reliable Transportation required, eligible for mileage reimbursement as per company policy. Minimum of two (2) years of case management experience Microsoft Office and electronic health record experienceEducation: Individual with a bachelor’s degree or a non-licensed individual with a master’s degree, with either degree being in a human-services field (including, but not limited to sociology, special education, rehabilitation counseling)Employee Benefits: At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits: Four options of medical Insurance Dental and Vision Insurance 401k Contributions Critical Illness Insurance Voluntary Permanent Life Insurance Accident Insurance Other Employee Perks LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.