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University of New Orleans logo
University of New OrleansShreveport, LA
Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department IT Helpdesk Operations Job Summary Job Description Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media. Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards. Utilize tracking system to document ticket resolutions. Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes. Train and assist end users on technical issues as a form of preventative maintenance. In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans. Travel to various sites as needed to carry out assigned duties. Identify, diagnose, and assist with resolution of network issues as related to end user problems. Restore data from backup systems using designated applications as needed for end user support. Manage all assigned issues being handled by other internal IT units or external contractors. Other tasks as directed. QUALIFICATIONS REQUIRED: Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree. Excellent analytical skills, effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum one year of professional experience with OTS information systems or programs utilized by the department. Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS. Professional experience with Windows based operating systems including installation, system administration or troubleshooting. Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers. Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint. Professional customer service experience. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close Date This position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Bolingbrook, IL

$16+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 2 weeks ago

Vestis logo
VestisSaint Louis, MO
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Route Sales Support (RSS) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and a successful Route Sales Support Driver must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Route Sales Support Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record Customer service experience with a wide variety of consistent customer contact Strong math and basic computer skills Demonstrated experience selling services/products and generating new business preferred Excellent customer service and verbal communication skills required Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent License Requirements/ Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Location - 10822 Midwest Industrial Blvd Saint Louis, MO 63132

Posted 30+ days ago

UCB logo
UCBAtlanta, GA

$124,000 - $163,000 / year

Make your mark for patients We are looking for a Technical Lead, Patient Support Solutions to join our Digital Technology team based out of Atlanta, GA (hybrid, 40% onsite) About the role The Technical Lead, Patient Support Solutions partners with the UCB business unit teams to lead projects, use technology systems, and manage technical support resources (internal and/or external) to support patient support/experience programs. Who you'll work with This role will work closely with internal stakeholders (Patient Support Program, Data & Reporting, Marketing etc.) as well as external vendors & partners. What you'll do Possesses the ability to analyze, manage, implement, train end-users, and support technical systems and associated business processes. Assists with technology specifications and implementation plans. Provides technical and business analyst expertise involving the design, development, construction and on-going support of systems, processes, integrations, or methods. Provide technical support in the deployment of purchased application as well as overseeing system design, development, implementation, and maintenance of internally developed applications. Involved in defining, managing, and supporting interfaces between multiple vendors and systems. Provides strategic business analyst expertise of systems, processes, or methods. Responsible for delivering attainment of project plans, milestones, deliverables, and financial targets for assigned projects and programs. Engage with key stakeholders to develop trusted relationships Serve as the IT SME for U.S. Patient Support Programs. Maintain awareness of industry trends, identify opportunities for business process and technology improvements and value creation. Support the evaluation, selection, and management of vendors and partners. Interested? For this role we're looking for the following education, experience and skills Required: Bachelors Degree 7+ years' experience in full systems life cycle management and deployment experience 4+ years of experience in the pharmaceutical or healthcare industry related to Patient Support/Experience Programs (Data aggregators, co-pay and reimbursement partners, specialty pharmacies and third-party data sources, etc.) Preferred: Experience in the support of computerized System Validation, part 11 compliance Experience with technology systems to support commercial/go-to-market teams in the life sciences industry Strong understanding of HIPAA requirements (Data Security, Encryption, storage, handling, etc) and associated system impacts. Thorough understanding of project management methodology and system development lifecycle principles, validation & qualification This positions reasonably anticipated base salary range is $124,000-163,000. The actual salary offered will take into account related knowledge, skills, experience and location among other factors and may fall outside the expected range. Are you ready to 'go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! About us UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science. Why work with us? At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We 'go beyond' to create value for our patients, and always with a human focus, whether that's on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential. At UCB, we've embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office. UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Reasonable_Accommodation@ucb.com for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

Posted 1 week ago

G logo
Gong.io Inc.Salt Lake City, UT

$106,350 - $133,500 / year

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io. As a Manager, Technical Support, you will be at the forefront of the Gong leadership experience, enabling your team to create #ravingfans by providing an exceptional and consultative support experience for our customers. You will empower your Technical Support Associates to be proactive, innovative, and strategic problem-solvers. This role is about more than just managing queues; it's about building a scalable function that delights customers long-term while achieving operational excellence. RESPONSIBILITIES Own Team Culture: Cultivate a high-energy, positive, and accountable team environment that is focused on continuous improvement and delivering exceptional customer results. Mentor and Develop a High-Performing Team: Directly manage, coach, and motivate a team of Technical Support Associates, fostering a culture of continuous learning, curiosity, and high accountability. Champion Technical Enablement & Training: Play a key, collaborative role in the development and execution of our support enablement program. You will be crucial in ensuring that onboarding, ongoing training, and knowledge resources are successful, effective, and rapidly build deep product and technical expertise. Recruitment and Onboarding: Actively participate in the recruiting, interviewing, and hiring of new Technical Support Associates to quickly scale the team while maintaining a high talent bar. Performance Management: Set clear performance expectations and provide regular feedback through 1:1s, performance reviews, and calibration sessions. Foster Collaboration: Encourage and facilitate a culture of knowledge sharing and collaboration within the team and with cross-functional partners, ensuring complex technical issues are resolved efficiently. Manage to World-Class SLAs and KPIs: Develop, track, and manage key performance indicators (KPIs) and service level agreements (SLAs), consistently driving the team to achieve high standards for efficiency, quality, and time-to-resolution. Process Optimization: Champion process improvements, tools, and best practices to increase team productivity and enhance the overall customer support experience. We encourage thinking big and questioning the status quo. Escalation Management: Handle high-priority customer escalations with tact, urgency, and clear communication, ensuring a swift and satisfactory resolution. QUALIFICATIONS 3+ years of experience managing a Technical Support, Customer Success, or similar customer-facing team, preferably within a B2B SaaS environment. Demonstrated success managing operational performance using SLAs (e.g., FTR, TTR) and key KPIs (e.g., CSAT, quality scores). Proven ability to manage and motivate a team in a fast-paced, high-volume, and high-growth organizational setting. Exceptional written and verbal communication skills, with the ability to articulate technical concepts and provide candid, constructive feedback. Proven ability to drive the successful adoption and effectiveness of enablement programs, particularly for entry-level technical staff, ensuring training translates directly into high-quality customer support outcomes. Proficiency with modern support platforms (e.g., Salesforce Service Cloud, Zendesk, etc.). Data-Driven Decision Making: Proficiency in analyzing support metrics (SLAs, KPIs, CSAT, trend analysis) to diagnose operational weaknesses and drive strategic improvements. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual salary hiring range for this position is $106,350 - $133,500 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details. >

Posted 30+ days ago

CareBridge logo
CareBridgeGrove City, OH
Medical Director- Long Term Support and Services Preferred Location: Ohio. Please note that per our policy this role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The Medical Director- Long Term Support and Services is responsible for the administration of physical and/or behavioral health medical services, to ensure the appropriate and most cost-effective medical care is received. May be responsible for developing and implementing programs to improve quality, cost, and outcomes. May provide clinical consultation and serve as clinical/strategic advisor to enhance clinical operations. May identify cost of care opportunities. May serve as a resource to staff including Medical Director Associates. May be responsible for an entire clinical program. How will you make an impact: Oversee all primary and physical health services provided to individuals of the health plan, including those receiving LTSS, ensuring the appropriate level of medical care is received. Identifies potential issues, project change, and scope data. Ensure services align with LTSS clinical and service coordination requirements as defined by state and federal contracts/rules. Conduct targeted LTSS Case Management training sessions, emphasizing the most prevalent medical diagnoses affecting the key LTSS populations. Assist with resource development and drive Health Plan collaborations to support LTSS/HCBS populations. Supports clinicians to ensure timely and consistent responses to members and providers. Provides guidance for clinical operational aspects of a program. Conducts peer-to-peer clinical reviews with attending physicians or other providers to discuss review determinations, and patients' office visits with providers and external physicians. May conduct peer-to-peer clinical appeal case reviews with attending physicians or other ordering providers to discuss review determinations. Minimum Requirements: Requires MD or DO and Board certification approved by one of the following certifying boards is required, where applicable to duties being performed, American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA). Must possess an active unrestricted medical license to practice medicine or a health profession. Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the US. A minimum of 10 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. For Health Solutions and Carelon organizations (including behavioral health) only, a minimum of 5 years of experience providing health care is required. * Additional experience may be required by State contracts or regulations if the Medical Director is filing a role required by a State agency.* Preferred Skills, Capabilities and Experiences: Minimum of ten years of clinical experience, including at least five years of experience directing healthcare services for target populations strongly preferred. 1-2 years Utilization Management experience strongly preferred. Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 30+ days ago

Ingram Micro. logo
Ingram Micro.Williamsville, NY

$63,100 - $101,000 / year

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! Technical Support Engineer- Azure We're seeking a customer-focused Technical Support Engineer with deep expertise in Microsoft Azure to provide frontline support for cloud infrastructure, services, and applications. This role involves diagnosing issues, resolving incidents, and delivering a seamless support experience for internal users and external clients. As a TSE, you will also be deeply embedded in our product ecosystem, collaborating across engineering, product, and customer-facing teams to ensure a top notch customer experience. Essential Responsibilities Of Your Role: Responding to complex inbound Azure Technical service requests over the phone and email directly with customers (VMs, Networking, Storage, Identity, etc.) Diagnose, troubleshoot, and resolve technical problems across software, APIs, integrations, and infrastructure. Diagnose and resolve system outages, performance issues, and configuration errors Provide Tier 2 support for cloud-based infrastructure and applications Guide users through Azure features, configurations, and best practices Escalate unresolved issues to engineering or Tier 3 support teams Document issues and resolutions in the support ticket system for future reference Create and maintain internal runbooks, FAQs, and technical documentation Lead incident response or participate in on-call rotation for critical issues Identify support trends and partner with Product & Engineering on long-term solutions Accurately and efficiently log all issues and status updates in our internal tracking system. Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success. Supporting multiple cloud and hardware solutions Contributing to the development of service desk processes and procedures. Interacts closely with various departments and vendors to provide timely resolution on issues. Handling support requests from resellers, by staying on top of new features and enhancements and being a subject matter expert, and providing diagnoses and issue resolution on our Platform. Triaging to internal and external teams, pushing for resolution within SLO's by being the Customer advocate with Engineering, Development and 3rd party Vendor teams Knowledge, Skills, and/or Abilities You Need To Have: 4-7+ years in Azure technical support, solutions engineering, or a similar customer-facing technical role Deep experience with relevant stack: SaaS platforms, APIs, databases, scripting (e.g., Python/Shell), cloud services (AWS, Azure), or networking Strong knowledge of Microsoft Azure services and architecture is a must have Proficiency in Azure CLI, PowerShell, and diagnostic tools Familiarity with networking protocols (DNS, DHCP, TCP/IP) and OS-level troubleshooting (Windows/Linux) Excellent problem-solving and communication skills Proven troubleshooting skills with the ability to think critically and communicate clearly under pressure Strong understanding of web technologies, integrations, or system architecture Experience working with ticketing systems (e.g., Zendesk, Jira) and knowledge bases Must have excellent verbal and written communication skills, as well as excellent analytical and problem-solving skills; with a customer-first mindset. Ability to prioritize user requests effectively and manage user expectations. Ability to balance attention to detail with expeditious execution in a fast-paced environment working. Passion for driving exceptional customer experience. Ability to work through ambiguity and thrive in a rapidly changing business environment. Strong analytical and problem-solving skills. High school diploma (or equivalent) required. Secondary degree preferred. Experience working with Webservers and Databases- Apache, IIS, MySQL, MSSQL and PostgreSQL Strong knowledge of Application Protocols- DNS, HTTP, HTTPS (SSL), FTP Basic understanding or experience working on Linux environments General understanding of technologies on Apis webservice: JSON, REST, OAuth,.. Flexibility working some weekends and later hours to help fulfill a 24x7 business Passion for providing exemplary customer service, strong customer focus Eager to learn new technologies Good verbal and written professional communication, fluent in English. Self-motivated and proactive in performing duties Attention to detail Nice to have. Exposure to: ITIL certification Programming/scripting experience on at least some of the following: Bash, Python, PowerShell, PHP Knowledge of SQL Exposure to virtualization and orchestration technologies such as Docker and Kubernetes Experience with JIRA and Confluence This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties. The typical base pay range for this role across the U.S. is USD $63,100.00 - $101,000.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties. Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check. Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Posted 6 days ago

Burrell Behavioral Health logo
Burrell Behavioral HealthFarmington, MO
Job Description: Job Title: Community Support Specialist Location: Farmington, MO Department: Recovery Services Employment Type: Full-time Job Summary: Are you passionate about helping others and making a real impact in your community? Join our compassionate and collaborative team as a Community Support Specialist and empower individuals to achieve stability, independence, and long-term wellbeing. This role is perfect for someone who is driven by purpose, values connection, and is skilled at building relationships. If you're empathetic, organized, and energized by meaningful work, this is your opportunity to make a difference every day. As a Community Support Specialist, you will work with children, adolescents, and adults in their communities to create personalized plans and provide evidence-based support. Using strengths-based and trauma-informed approaches, you will help clients build the skills needed for lasting resilience. You'll collaborate closely with families, schools, healthcare providers, and community resources to ensure coordinated care. Enjoy life in Farmington, Missouri - a welcoming community surrounded by natural beauty, parks, and small-town charm, yet close enough to St. Louis for easy access to city amenities. Live, work, and thrive in a place where your professional purpose can match your personal lifestyle. This position offers… Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement- Company paid for work functions requiring travel Employee Discounts- Hotels, Theme Parks & Attractions, College Tuition Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce Additional Perks & Benefits- Scroll down to bottom of this post to learn more Key Responsibilities: Deliver community-based mental health services to children, adolescents, and adults through assessment, diagnosis, treatment planning, and intervention Develop and implement individualized treatment plans with clients, families, and stakeholders Apply evidence-based techniques such as Motivational Interviewing, CBT, DBT, and trauma-informed strategies Facilitate behavioral interventions using interpersonal and group dynamics, operant conditioning, and cognitive processing Coordinate care with other service providers including physicians, therapists, schools, and agencies Facilitate and prepare PSR group sessions aligned with treatment plan goals Maintain accurate, timely documentation of services provided Participate in team-based care and support coordination with case managers, therapists, and staff Build positive relationships with clients, families, teachers, counselors, and key stakeholders Engage in professional development and quality improvement activities Provide ACT, ACT TAY, or IMPART services if applicable Education, Experience, and/or Credential Qualifications: There are several ways in which you may qualify for this position including: Education, certification, or experience. Please scroll down carefully for more information: Bachelor's degree in one of the following fields of study: Psychology, Social Work, Sociology, Education, Criminal Justice, Family Studies, Counseling, Recreational Therapy, Human Services, Human Development, Child Development, Gerontology, Behavioral Science, Rehabilitation Counseling OR... Associate of Applied Science in Behavioral Health Support degree from an approved institution OR.... Work experience in a related human services field may substitute for educational requirements. *Related fields may include direct support such as case management, residential support, developmentally disabled support, vocational rehabilitation, and more. Four years of qualifying experience minimum or a combination of education and experience equaling four years required. OR.... Qualified Addictions Professional (QAP)- CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D Additional Qualifications: Must be at least twenty-one (21) years of age to operate a company-owned vehicle Must be at least twenty-three (23) years of age to operate a company-owned fifteen (15) passenger van Must have reliable means of transportation to transport clients in personal vehicle Current driver's license, acceptable driving record, and current auto insurance required Adequate written communication skills to complete documentation accurately and timely Skilled in case management and community support interventions Must attain any required training to meet DMH standards Ability to effectively engage with clients and their families Ability to coordinate services from a variety of community resources Must be self-motivated, organized, and responsive to supervision Must successfully complete background check including criminal record, driving record, abuse/neglect, and fingerprinting Physical Requirements Sedentary work - lifting up to 10 pounds occasionally and/or a negligible amount frequently Frequent use of hands, fingers, and arms for typing or writing Primarily seated work with occasional walking or standing Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Southeast Missouri Behavioral Health is a Smoke and Tobacco Free Workplace.

Posted 30+ days ago

Bob's Discount Furniture logo
Bob's Discount FurnitureNatick, MA

$17+ / hour

Job Title Retail Warehouse Associate - Product Support Job Overview Our Retail Warehouse Associates are essential team members at Bob's Discount Furniture, playing a critical role in the back-end operations that make our stores shine. Whether part-time or full-time, this role ensures our showrooms are staged to perfection, our merchandise is handled with care, and our customers receive exceptional service from behind the scenes. This position works closely with store leadership and visual merchandising to maintain safety, cleanliness, inventory integrity, and showroom readiness. What You'll Bring to Bob's At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by hands-on capabilities, teamwork, dependability, and a passion for doing great work with pride. If you're someone who enjoys fast-paced physical tasks, working with a team, and contributing to a store's success, this is the role for you! Key Skills for Success To excel in this role, you will need to demonstrate strengths in the following skill areas: Core Competencies & Expertise Receiving, Staging, and Shipping Operations Safe and Efficient Stockroom Management Visual Merchandising Prep and Assembly Support Inventory Control and Organization Team Collaboration and Task Execution Customer Pickup Coordination and Service Workplace Cleanliness and Safety Compliance Adaptability in a Retail Schedule Environment Preferred Competencies & Skills Prior warehouse, stockroom, or back-end retail experience Familiarity with visual display setup and basic assembly tasks Customer service exposure or café support experience Desire for career advancement in a supportive team setting Strong work ethic and pride in quality performance Who We Are At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. How We Will Support Your Success We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement. Benefits & Perks Medical, Dental, and Vision insurance Employer-paid and voluntary Life Insurance 401(k) Profit Sharing Plan with generous match Paid time off: sick days, vacation, holidays-and your birthday! Employee Assistance Program and Emergency Financial Aid Programs Employee Discounts starting on Day 1 Flexible retail schedules including weekends, evenings, and holidays Tuition reimbursement and development opportunities Our Culture & Core Values At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other! Minimum Qualifications Must be at least 18 years old Ability to work nights, weekends, and holidays Ability to lift, move, and assemble merchandise Strong communication and listening skills Must be able to work well in a team environment Physical Demands Regular lifting and movement of up to 50 lbs Standing, walking, and climbing throughout shifts Manual handling of furniture and visual staging elements Diversity is a Core Value at Bob's At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve. Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay: $16.50 per hour It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Posted 4 days ago

P logo
Primrose SchoolDuluth, GA
Benefits: Paid time off Build a brighter future for all children. Teaching is more than a job. It's an opportunity to foster curiosity, creativity and compassion in children-all while helping them develop a lifelong love of learning. As a Support Teacher at Primrose School of Duluth West, you'll help to create a fun, safe environment for little ones as they explore and learn through purposeful play that nurtures their social, emotional, cognitive, creative and physical development. Make a difference every day. Spend your days building genuine relationships with each child. Help children explore the world, improve their motor skills and grow their vocabulary. Work with your co-teacher to implement the lesson plans from the research-informed Balanced Learning curriculum. Maintain a well-kept classroom that encourages children to create, explore and make decisions with confidence. Discover what works best for each child as you teach them about the world around them. Get everything you need to give children everything they need. At Primrose School of Duluth West, you bring the passion, and we'll give you all the tools and training to be successful. Our Balanced Learning approach was developed with early learning experts. It provides clear daily plans so you can focus your time in the classroom on forming connections with the children-and spend your time outside of school focused on yourself. Classrooms come fully stocked with everything you need, and our supportive Leadership Team works every day to create a safe, healthy environment and a culture where all children and team members can thrive. And if that's not enough, just wait until you help a child learn something new and see their face light up with excitement. Let's talk about building a brighter future together.

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Macon, GA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 3 days ago

Servicenet logo
ServicenetGreenfield, MA

$18+ / hour

Benefits: Flexible schedule Opportunity for advancement Training & development PER DIEM RECOVERY SUPPORT STAFF Beacon House- for people in Substance Abuse Recovery Location:Greenfield, MA Pay: $17.50 Work within our Recovery Home where you can make a difference for residents in their early recovery from substance abuse. A passion for working with people. Direct experience is great, though we can help you learn what you need to know so long as you have commitment to the work. Primary responsibilities are to assist in the day to day operations of the program. Ability to handle confidential information and understand, empathize and work with the addiction population. Assist with intakes, admissions, and discharges with prospective and current residents. Other requirements of the job include: Basic computer skills. Physical ability to perform the requirements of this position. A valid driver's license and acceptable motor vehicle record. High School Diploma or GED is required. We also conduct a routine background check WHAT WE OFFER Starting wage of 17.50. We provide paid orientation and training for certification in Medication Administration Program (MAP), CPR & First Aid, and Proactive Approaches to Behavioral Challenges (PABC) if applicable. We also offer a generous time-off package; comprehensive health and dental insurance plans; a 403(B) retirement plan, with employer matching; long-term disability benefits; paid life insurance; tuition assistance; and several more benefit options. INTERESTED? We look forward to hearing from you! ServiceNet is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Posted 30+ days ago

Integer logo
Integer10000 Wehrle Clarence, NY

$60,750 - $89,100 / year

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers' success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right Adheres to Integer's Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements. Project Coordination & Support Assist Project Managers in planning, executing, and closing projects according to strict deadlines and within budget. Maintain and update project documentation, schedules, and status reports. Track project deliverables, milestones, and dependencies using project management tools (e.g., MS Project, Jira, Smartsheet). Coordinate meetings, prepare agendas, take minutes, and follow up on action items. Communication & Stakeholder Engagement Serve as a liaison between technical teams, business stakeholders, and external vendors. Facilitate effective communication across project teams and escalate issues as needed. Support change management and communication plans to ensure stakeholder alignment. Reporting & Governance Prepare regular project status reports and dashboards for PMO leadership and executive stakeholders. Ensure adherence to PMO standards, methodologies, and governance frameworks. Support risk, issue, and change management processes. Tool & Process Management Manage project artifacts in centralized repositories (e.g., SharePoint, Confluence). Assist in the continuous improvement of PMO processes, templates, and tools. Other duties as assigned. What sets you apart: You have earned, as a minimum, a Bachelor's degree in Information Technology, Business Administration, or related field. You have 3+ years of experience in IT project coordination or project support roles. You are familiar with project management methodologies (e.g., PMI, Agile, Waterfall, Hybrid). You are proficient in project management tools (e.g., MS Project, Jira, Confluence, Smartsheet). You have strong organizational, analytical, and problem-solving skills. You have excellent written and verbal communication skills. PMP, CAPM, or Agile certifications are a plus. Preferred Attributes: Experience supporting large-scale, multi-year IT programs. Ability to manage multiple priorities in a fast-paced environment. Detail-oriented with a proactive and collaborative mindset. Salary Range: $ 60,750.00 - $ 89,100.00 Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer's success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off. U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

Posted 30+ days ago

I logo
Independent Case ManagementKnoxville, AR
Knoxville, AR Sat/Sun 12a-12p Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance

Posted 30+ days ago

The Buckle logo
The BuckleBellingham, WA

$18 - $19 / hour

Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Compensation & Benefits: Pay range: $17.66-$19/hr The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. For sales positions, Buckle pays a base rate plus 3% commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position. Full-Time Teammate Benefits: Health Your physical well-being matters. We provide health options that empower you to take control of your care and make informed decisions for you and your family. Medical Coverage Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care. Dental and Vision Insurance Preventive and routine dental and vision care to support your everyday health. Virtual Care 24/7 access to general, behavioral, and dermatology consultations. Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools. Wealth We are committed to helping you build financial security, recognize your contributions, and invest in your future. 401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates. Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan. Performance Bonuses Eligible teammates may earn incentive-based bonuses in recognition of their performance. Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style. Peace of Mind We recognize the importance of stability, security, and time to recharge. Time Off Vacation is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year. Teammates earn 40 hours of sick time per year, prorated for the first partial year; up to 40 hours of sick time may be carried over from one year to another. Teammates also receive one floating holiday and up to three days of bereavement leave. Salaried teammates receive a paid volunteer day. Income Protection Buckle provides company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans (short term and long term), helping to protect your income if you are unable to work. Leave of Absence Support Paid and unpaid time away is available for qualifying situations, with guidance from our Benefits Team to help navigate your options. Salaried teammates who meet eligibility requirements are eligible for medical leave pay, which can be used as paid parental leave for qualifying Teammates. Supplemental Insurance Options Accident, critical illness, and hospital indemnity coverage is available for added financial protection. Additional Benefits Legal services, identity theft protection, and pet insurance are available to eligible teammates. Part-Time Teammate Benefits We value every teammate and offer meaningful benefits-even for those working fewer hours. Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style. Medical Plan Access Eligible part-time teammates may choose between two comprehensive medical plans. Preventive care is covered at 100%, and all plans include access to virtual care. 401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates. Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools. Paid Leave in Applicable States Paid leave accrues where required by law; one hour of leave is accrued for every 30 hours worked. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Answer questions regarding the store and its merchandise Recommend, select, and help locate or obtain merchandise based on Guest needs and desires Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. Maintain and build good Guest relationships to develop a client based business Lead by example with a high level of showmanship, excellent customer service and attentiveness Recognize and communicate Guest Levels with the Team Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates Coachable - allows Manager to educate them in their sales presentation Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis Maintain a positive attitude at all times creating a positive floor culture Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker Motivate Teammates to initiate and complete daily tasks Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in Demonstrate leadership actions during segment: Awareness of Guests in the store and ensure they are being helped Demonstrate how to get the Guest involved with product Be vocal and continuously update fellow leader and Team Responsible for getting Guest names Understanding and working guys side/gals side to benefit both Teammates and Guests Visual Merchandise Management Own and influence product through zone ownership: Product knowledge, placement, passion, preference Weekly Checklist Life cycle of product Track Results Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager Give informational and influential store tours Ensure sales floor is consistently sized and new freight is appropriately displayed Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Understand and utilize planner including completion of Opening and Closing Checklists Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Follow all Loss Prevention guidelines, including daily bag and purse checks Ability to execute and teach all Point of Sale ("POS") procedures Appropriately handle calls from Corporate Office Know Buckle guidelines when handling returns and exchanges Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates Understand and execute all policies regarding payments, exchanges and Loss Prevention practices Ability to navigate and execute all tools on the home page Knowledge and ability to give guidance and feedback to all non-sales positions Complete all scheduled shifts and cover shifts when needed Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks Supervisory and Leadership Comfortable in in giving and receiving feedback from peers and Management Supportive of Leadership Promote personal and store growth Demonstrate and maintain a professional, mature and stable relationship with all Teammates Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit Special projects and other duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities. Education and/or Experience High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources. #LI-Onsite Please contact jobpostings@buckle.com if you have questions or concerns about Buckle's pay and benefits transparency.

Posted 30+ days ago

B logo
Braeburn Pharmaceuticals, Inc.Plymouth Meeting, PA
Reports to: Director, HUB and Patient Access Location: Plymouth Meeting, PA (Hybrid) or Remote Company Overview: Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery. At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential. Position Summary: The Senior Manager of Patient Access Operations will support strategy execution and drive optimization of patient access programs, with a primary focus on HUB operations and specialty pharmacy network engagement. This role works closely with strategic partners and the corporate Market Access Team to ensure that patients, providers, and partners experience seamless onboarding, benefits investigation, prior authorization assistance, financial assistance coordination, and product fulfillment. The Senior Manager serves as a cross-functional point of contact between internal stakeholders, specialty pharmacy partners, and HUB vendor operations to optimize patient experience and reduce time-to-therapy. This role may also interact or serve as point of contact for field-sales teams, as needed. This role will act as a coach and professional mentor for internal patient access roles. Specific Duties: Hub Program & Operational Excellence Independent oversight of day-to-day operations and performance of the HUB vendor. Monitor key performance indicators (KPIs) and Service Level Agreements (SLAs) including time-to-fill, prior authorization turnaround time, benefits investigation accuracy, and case closure rates. Partner with HUB vendor leadership to address escalations, improve workflows, and ensure compliance with program SOPs. Ensure HUB services align with brand access strategy, payer coverage landscape, and evolving patient support needs. Lead and/or develop and coordinate quarterly business reviews (QBRs) with HUB to assess performance and identify continuous improvement opportunities. Drive and implement process improvements that positively impact access experience for patients and providers. Manage relationships with and act as primary point of contact for HUB leadership team. Trade Team and Specialty Pharmacy (SP) Engagement Maintain strong working relationships with Corporate Trade Team and their aligned contracted specialty pharmacies (SPs) to ensure timely access to therapy and proactive issue resolution. Collaborate with Trade Team and SP partners on an ongoing basis to support various initiatives related to patient adherence, service implementation, process improvements, etc. Keep SPs informed of HUB processes or updates, financial assistance programs, and payer policy changes that may impact fulfillment or access. Act as liaison between HUB and SP network to promote collaboration and ensure seamless communication. Attend specialty pharmacy meetings and QBRs as needed to exchange information impacting patient access and programs. Cross Functional Collaboration Provide cross-functional team with insights on trends, access barriers, and operational challenges to inform brand strategy and forecasting. Insights may be shared in various formats (training/presentation, live meetings, email communication, etc.). Act as a subject matter expert (SME) for patient access in collaboration with Market Access, Trade & Distribution, Field Reimbursement, Marketing, and Compliance teams. Act as a conduit for the day-to-day operational issues between HUB, commercial copay vendor and Patient Access and Trade Operations leads to ensuring optimal operations between all entities and Specialty Pharmacy. Monitor, in conjunction with Market Access team, payer policy updates and its impact on reimbursement for approved product(s). Support reimbursement teams with escalation cases and payer issue resolution. Data & Reporting Provide Patient Access Leadership with ongoing updates, weekly and monthly program scorecards, and recommendations for operational enhancements. Partner with analytics teams to review HUB and SP performance dashboards and extract actionable insights. Support data onboarding efforts for patient access vendors, when applicable. Able to track and monitor patient journey milestones from prescription to fulfillment to identify gaps and opportunities. Provide feedback on customer management & performance tracking system/ tools as needed. Support HUB and service data reporting requirements in conjunction with the Business Operations team to inform assessments in HUB, Trade Data and Network performance. Compliance & Quality Maintain critical business relationships and contract compliance ensuring consistent patient access experience. Participate in quality review and related activities - including quality auditing of hub records, benefit investigation outcomes, and customer calls. Skills: In-depth understanding of the reimbursement landscape including buy-and-bill, specialty pharmacy, payer and pharmacy benefit management dynamics, copay assistance, alternate coverage options, and patient support HUB service offerings. Experience working with multi-disciplinary functions which may include Sales, Market Access, Marketing and Business Operations Critical thinking skills and ability to act independently yet work collaboratively to complete role responsibilities Previous vendor engagement experience In-depth knowledge of performance metrics management, data and analytics Strong presentation and training skills Willingness to travel up to 15% Recent and preferable in-depth experience with: Market Access operations Developing HUB Standard Operating Procedures (SOPs) or Work Instructions Patient access performance and services analytics Data management and reporting experience, including: Managing or informing build of patient access-related reports, CRMs, and related systems Reviewing and/or creating business requirements, data interface agreements Actively participating in UAT process for above referenced systems Addiction medicine or behavioral health Experience working in start-up biopharmaceutical environment Leadership experience at a patient access HUB Education/Experience: BA/BS degree with focus in business, science, analytics, or pharmaceutical studies or extensive direct work experience. 5+ years of progressive experience in the Biopharmaceutical/Biotech industry (minimum of 3 or more years recent pharmaceutical HUB experience). Proficiency in Microsoft Suite, with emphasis working in Salesforce, Excel, MS Project, PowerPoint and Word. Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company. Braeburn Job Scam Warning At Braeburn, we prioritize the security of your personal information. Be aware of individuals falsely presenting themselves as Braeburn employees or representatives to gain access to your personal information or money through fictitious job offers. Braeburn will never ask for financial information or payment during the job application process. This includes but it is not limited to requests for bank account details, social security numbers, credit card numbers, or any form of payment for application fees, equipment, or software. Any claims that you will be reimbursed for such expenses are fraudulent. We also will not ask you to download third-party applications for communication regarding job opportunities. Be cautious of offers from unofficial email addresses (e.g., Yahoo, Gmail, Hotmail) or those with misspelled variations of official Braeburn email addresses. To ensure you are communicating about a legitimate job opportunity, check that the job is posted on Braeburn's official career website. If you suspect you have been contacted about a fraudulent position, please contact Braeburn directly through our official channels at info@braeburnrx.com. Braeburn is not liable for losses resulting from job recruiting scams. If you believe you are a victim of fraud, contact the FBI through the Internet Crime Complaint Center at https://www.ic3.gov or your local authorities. Braeburn does not accept unsolicited assistance from search firms for employment opportunities. Resumes submitted without a valid written search agreement will be considered Braeburn's sole property, and no fee will be paid.

Posted 30+ days ago

CACI International Inc. logo
CACI International Inc.Mclean, VA

$61,600 - $129,300 / year

Senior Specialized Administrative Support Officer Job Category: Administration Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local The Opportunity The Senior Specialized Administrative Support Officer will provide high-level administrative support to senior leaders, ensuring efficient day-to-day operations. This position requires a unique blend of executive support, project management, procurement, and HR tasks, with a preference for candidates who have prior experience supporting similar customers. The ideal candidate will be comfortable working independently with an expectation of taking initiative based on general guidance. Key Responsibilities: Executive Support: Balancing the schedules of C-suite executives with conflicting priorities, ensuring all meetings, appointments, and travel plans are seamless and strategically prioritized. Acting as a Gatekeeper: Screening calls, emails, and visitors, deciding which require the executive's attention and which can be delegated or handled independently. Manage, synchronize, and deconflict executive calendars, schedule meetings across multiple time zones, prepare agendas and materials. Prepare, review, and disseminate reports, presentations, and other documents for internal and external stakeholders. Coordinate domestic and international travel, prepare expense reports, and handle travel logistics. Serve as a key point of contact for executive offices, facilitating communication between departments within the organization and external agencies in the DoD and IC, and maintaining confidentiality. Procurement and Budget Management: Purchase and track office supplies, equipment, and materials in accordance with the organizations policies and budget limitations. Manage cross-functional projects, assisting executives with budget preparation and tracking, summarizing financial reports, and managing purchase orders. Collaborate with finance teams to ensure various budget estimates are prepared and available for senior management review. Project and Schedule Management: Support project managers by tracking project timelines, schedules, and deliverables, ensuring resources are available deadlines met. Optimize project management documentation and organize project-related meetings. Human Resources and Personnel Management: Oversee onboarding new employees, including processing security access and coordinating personnel paperwork. Support HR functions, including employee scheduling, timesheet approvals, and benefits inquiries. Assist in performance evaluations by organizing and maintaining records and ensuring compliance with HR policies. Provides mentorship and guidance to office staff in all aspects of Administrative Support. Confidential Information Management Sensitive Document Handling: Protecting highly confidential company information, executive communications, and strategic documents. Physical Requirements: Physical requirements include handling items weighing up to 50 pounds. Qualifications: Experience: Minimum of 5 years of experience in executive administrative roles. At least two years of experience supporting senior leadership. Education: BA/BS in related field, additional four years of direct experience may replace education requirement. Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience with government purchasing systems and procedures. Skills: Strong organizational, communication, and multitasking skills with a proven ability to prioritize tasks. Experience managing complex project schedules and deliverables. Knowledge of human resource functions, including onboarding, timesheets, and performance management. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities. This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ____ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ____ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $61,600-$129,300 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Schenectady, NY

$16+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $16.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

A logo
AprioAtlanta, GA
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Growth Team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Sales Support Manager to join their dynamic team. The Sales Support Manager plays an important role in supporting strategic sales pursuits to ensure Aprio is highly competitive in the market place. This is a hands-on role for a person with experience developing high impact collateral for all stages of the sales process selling B2B services to C-suite buyers. This person will work with client-facing deal owners across the firm to improve sales results by developing attractive, high quality meeting materials and proposals in a timely manner. Position Responsibilities: Pursuit Support Develop thorough understanding of Aprio's services and the leaders of different industry groups and service lines Organize and participate in pursuit team meetings for strategic pursuits Educate deal owners across the firm regarding what tools are available to support their pursuits Advise pursuit teams about best practices Manage development of key pursuit proposals with strong attention to detail with high sense of urgency Assist service line leaders with the development and maintenance of proposal templates in Word and PPT Support creation of placemats, slide decks and other materials for meetings Ensure quality of meeting materials and proposals Ensure service sales materials are kept up to date in the sales tool library Manage US and off-shore resources to develop and QC proposals and other meeting materials Qualifications: CRM:Knowledge of Hubspot helpful Microsoft Suite: Strong Word, PPT and Excel skills, Canva a plus Task Management: Ability to prioritize and manage multiple tasks efficiently. Scheduling: Create timelines and schedules to ensure timely project completion. Documentation: Maintain comprehensive project documentation and records. Sales support: 5 years of experience in B2B sales support, ideally in a professional services environment Minimum of 2 years of experience in a sales role with a proven track record of independently closing deals Why work for Aprio: Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm. Perks/Benefits we offer for full-time team members: Medical, Dental, and Vision Insurance on the first day of employment Flexible Spending Account and Dependent Care Account 401k with Profit Sharing 9+ holidays and discretionary time off structure Parental Leave - coverage for both primary and secondary caregivers Tuition Assistance Program and CPA support program with cash incentive upon completion Discretionary incentive compensation based on firm, group and individual performance Incentive compensation related to origination of new client sales Top rated wellness program Flexible working environment including remote and hybrid options What's in it for you: Working with an industry leader: Be part of a high-growth firm that is passionate for what's next. An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients. A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture. Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally. Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement. Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance. EQUAL OPPORTUNITY EMPLOYER Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.

Posted 1 week ago

Surgical Information Systems logo
Surgical Information SystemsAtlanta, GA
For over 29 years, Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart by delivering innovative software and services that drive clinical, financial, and operational success. For ambulatory surgery centers (ASCs), SIS provides comprehensive software and services, including ASC management, electronic health records (EHRs), patient engagement capabilities, compliance technology, and revenue cycle management and transcription services, all built specifically for ASCs. For hospital perioperative teams, SIS offers an easy-to-use anesthesia information management system (AIMS). Serving over 2,700 surgical facilities, SIS is committed to delivering solutions that enable surgical providers to focus on what matters most: delivering exceptional patient care and outcomes. Recognized as the No. 1 ASC EHR vendor by Black Book for 10 consecutive years and honored with the Best in KLAS Award for ASC Solutions in 2025, 2023, and 2022, SIS remains the trusted choice for surgical providers seeking to enhance their performance. Discover how SIS can help you Operate Smart at sisfirst.com. This position located in our corporate HQ in Alpharetta, GA is responsible for assisting the Client Base by providing technical support on the solution via telephone and email. This position requires managing a variety of assignments throughout the life-cycle of a client's engagement with the Company including assisting on implementations, go-lives, post go-live, and after-hours technical support. Must be able to diagnose and communicate to clients about requirements and deliverables for successful issue resolution. ESSENTIAL DUTIES/ RESPONSIBILITIES: Manage client questions and concerns through a ticketing system from creation to completion. Follow established policies and procedures to assist clients most effectively. Provide clear and concise communications, both verbally and written, to clients. Effectively diagnose and troubleshoot cases by searching for solutions and providing education as well as issue resolution. Set realistic expectations with clients on timeline and budget for issue resolution. Identify possible issues with systems and present opportunities for the solutions to be improved or for the services for billable work. Assist in the creation of Knowledge Base Articles (KBAs) for Support team. Maintain detailed records on client work including communication transactions, problems, remedial actions taken, and issue resolution. Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve issues or to provide technical assistance and support to a group of remotely based clients. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time SPECIFIC KNOWLEDGE & SKILLS REQUIRED: Knowledge of computers and electronics in order to understand how to diagnose and assess software solutions. Knowledge of customer service in order to best serve clients with a primary objective of ensuring high client satisfaction. Skill in active listening in order to accurately diagnose client issues. Skill in time management in order to effectively manage more than one ongoing project. Skill in instructing in order to teach others how to do things. Ability to communicate effectively through oral, written, and typed mediums. Ability to reason deductively by applying general rules to specific problems to produce answers that make sense. Ability to speak clearly and to understand speech in order to assist clients over the phone. Ability to tell when something is wrong or likely to go wrong in order to anticipate problems. Experience with medical billing, coding, A/R and/or collections is a plus Must have a minimum of 50Mbps internet download speed to effectively run SIS Systems Will be required to work in the Alpharetta office every Tuesday and Thursday and 1 (one) additional day assigned by SIS for a total of 3 days in the office each week. BENEFITS: Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance Vacation/Sick time 401(k) retirement plan with company match Paid Holidays SIS Cares Day Hybrid environment depending on the role We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, and all other protected statuses Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply. At this time we are unable to sponsor H1B candidates

Posted 1 week ago

University of New Orleans logo

IT Technical Support - Coordinator 1

University of New OrleansShreveport, LA

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Job Description

Thank you for your interest in The University of New Orleans.

Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.

You must complete all required portions of the application and attach the required documents in order to be considered for employment.

Department

IT Helpdesk Operations

Job Summary

Job Description

  • Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.
  • Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
  • Utilize tracking system to document ticket resolutions.
  • Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
  • Train and assist end users on technical issues as a form of preventative maintenance.
  • In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
  • Travel to various sites as needed to carry out assigned duties.
  • Identify, diagnose, and assist with resolution of network issues as related to end user problems.
  • Restore data from backup systems using designated applications as needed for end user support.
  • Manage all assigned issues being handled by other internal IT units or external contractors.
  • Other tasks as directed.

QUALIFICATIONS

REQUIRED:

  • Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.
  • Excellent analytical skills, effective organizational and time management skills.
  • Great attention to detail and follow up.
  • Ability to manage projects, assignments, and competing priorities.
  • Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.

DESIRED:

  • Advanced degree.
  • Minimum one year of professional experience with OTS information systems or programs utilized by the department.
  • Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
  • Professional experience with Windows based operating systems including installation, system administration or troubleshooting.
  • Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers.
  • Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.
  • Professional customer service experience.

Required Attachments

Please upload the following documents in the Resume/Cover Letter section.

  • Detailed resume listing relevant qualifications and experience;
  • Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
  • Names and contact information of three references;

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

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