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Hospitality Service Support San Jose-logo
Hooters Of America, LLCJacksonville, FL
Overview: The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities: a. Guest Happiness Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service b. Financial Management Responsible Cash Handling c. Brand Operating Standards Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness d. Other Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees Qualifications: Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply

Posted 30+ days ago

Personal Assistant (Direct Support Professional)-logo
Youth Consultation ServicesPrinceton, NJ
Dedicated. Compassionate. Inspiring. Rewarding. These are just some of the words to describe what it's like working at YCS. YCS employees are devoted professionals who have a passion for helping children, adolescents and adults. Do you share the same qualities? Sawtelle Hilltop Program in Princeton, NJ provides residential care for adults with intellectual and/or developmental disabilities in a group home setting. The program is currently hiring for a Personal Assistant. Personal Assistants are expected to have a unique sensitivity to recognize and appropriately respond to clients who may have evidenced difficulties. Provide quality daily care (personal hygiene, housekeeping, meal preparation, and other related tasks) to ensure the health and safety of clients in the residence and community. Duties and Responsibilities Include: Assist clients in meeting their individual goals and objectives as defined in their Individual Habilitation Plan. Dependent on client's IHP, teach/support the client with the following: bath, toilet, change adult absorbent underwear and linens, grooming and dressing, and self-administration of medication. Demonstrate a basic understanding of medications, purpose and side effects. Demonstrate proper body mechanics and mobility transfer technique to prevent injuries. De-escalate potential crisis situations and if necessary be prepared to control client physically. Keep accurate and timely records. Job Requirements: High school degree or equivalent Valid driver's license Experience working with developmental disabilities preferred YCS provides a competitive compensation package. Benefits for full-time employees include: Medical, Dental, and Vision Paid time off Life insurance / disability benefits/ health and wellness programs 403 (B) savings and investment plans Potential public service loan forgiveness Shifts Available Full-time, Part-time, and on-call Youth Consultation Services is an equal opportunity employer.

Posted 30+ days ago

Support Engineer - US Government-logo
Palantir TechnologiesPalo Alto, CA
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir's impact and productivity in the US Government (USG) space depends on our ability to deliver world-class Information Systems (IS) to Palantirians. Support Engineers are the go-to people for all issues related to the hardware and software, and their work enables Palantirians to be productive both in and out of the office. Our goal is to ensure all Palantirians feel supported and receive the help they need to solve their computer-related issues. You are an analytical thinker and enjoy troubleshooting issues and finding creative technical solutions. You will make data-driven decisions ensuring that we build systems that resolve and proactively address common issues before they impact end users. You automate yourself out of mundane tasks to focus on making a larger impact. You have strong customer service skills and a customer-driven mindset. Core Responsibilities Onboard new users and provide end user support. Provide excellent customer service, Tier 1 and 2 support for all technologies (Windows desktop/server, Linux, VOIP, VTC, etc.). Support the day-to-day technical and logistical operations of our facilities and participate in an on-call rotation. Work with and manage Windows Active Directory, DNS, DHCP, and PKI. Ensure compliance of current Information Assurance (IA) policies. Maintain how-to guides on our internal Wiki to allow employees to own common workflows and solve basic issues. Continuously improve user workstation experiences through OS and application optimizations, automation, and streamlined processes. What We Value Hands-on experience with Windows user support. Additional Linux experience is a plus. Coding/scripting proficiency in at least one language, and a dedication to automating solutions. Ability to approach problems with creativity and flexibility, while working against deadlines. What We Require Active US DoD Secret or higher Security Clearance. Able to lift 30 pounds and be on your feet for up to 8 hours per day. Meet DoD 8570 IAT Level I requirements. Salary The estimated salary range for this position is estimated to be $87,000 - $115,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives. Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies. Benefits Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance Employees are automatically covered by Palantir's basic life, AD&D and disability insurance Commuter benefits Take what you need paid time off, not accrual based 2 weeks paid time off built into the end of each year (subject to team and business needs) 10 paid holidays throughout the calendar year Supportive leave of absence program including time off for military service and medical events Paid leave for new parents and subsidized back-up care for all parents Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation Stipend to help with expenses that come with a new child Employees can enroll in Palantir's 401k plan Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.

Posted 30+ days ago

Lead Family Support Services Coordinator-logo
Archdiocese of San AntonioSan Antonio, TX
Apply Job Type Full-time Description Work Hours: 8:30 a.m.- 5:00 p.m. Workdays: Monday- FridayLocation: 2127 S Zarzamora , San Antonio TX. 78207 Mission: The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love. Summary: The Lead Family Support Services Coordinator is responsible for oversight of support services at the St. Stephen's CARE Center. The Lead Family Support Services Coordinator is responsible for daily pantry and clothing closet operations, program compliance, performance, and ensuring delivery of quality services. The Lead Family Support Services Coordinator will assist in monitoring daily progress towards program outcomes, reporting requirements and coordination of volunteer services. The Lead Family Support Services Coordinator will have an oversight of pantry and clothes closet by ensuring adequate inventory and ensuring that both areas remain adequately stocked. The Lead Family Support Services Coordinator will also have an oversight of assigned staff and volunteers and provide general assistance to clients seeking food and clothing, referrals for wraparound services and assist with incoming donations and shipments. The Lead Family Support Services Coordinator works in a support role to the Associate Senior Director. Position Responsibilities: *Oversight of daily food pantry/clothing closet with regards to staff assignments, volunteer coordination and pantry/clothing closet general operations *Assess service delivery quality and ensure compliance with procedures of internal standards and funding guidelines *Assess and analyze current inventory of food and supplies in food pantry and warehouse and coordinate inventory movement and purchasing with Associate Senior Director *Ensure all grant and agency required surveys, reporting and outcomes assigned by the Associate Senior Director are completed in a timely manner *Ensure compliance standards, and internal procedures are maintained and being followed by staff and volunteers *Review weekly trends in pantry and clothing closet operations to determine program sustainability and work with Family Support Services Program Associate Senior Director to determine programmatic needs *Assist with organizing/collecting/processing donations of food, clothing, diapers and other items brought to the center *Assist with stocking and organizing pantry/clothing closet and support volunteers during Giveback Saturday's *Assist with running the day-to-day duties of St. Stephen's CARE Center when the Associate Senior Director is not available/on site Adherence to the Code of Conduct and the Faith and Moral is mandatory. Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization. Other duties as assigned by the Associate Senior Director, Senior Director, and/or Vice President of Programs Competencies: Critical Thinking Building Collaboration De-escalation Leadership Managing Change Requirements Minimum Qualifications: Education Associate's degree in social work OR business-related field preferred or High school diploma and 2 years' experience Experience Minimum of 2 years' experience in non-profit setting with at least 1 year of experience in program management and/or grant compliance experience. License and Credentials Reliable transportation Valid driver license, with clean driving record Valid vehicle insurance Bilingual English and Spanish preferred Minimum Knowledge and Skills: Ability to handle crisis and de-escalate situations with participants, volunteers and staff using a trauma informed perspective. Ability to multitask and work in a fast-paced environment. Ability to maintain grant compliance and submit compliance reports. Ability to work closely with volunteers. Knowledge of Microsoft Office Programs and word processing Knowledge of Internet, email, and basic phone and voice messaging Organizational and prioritization skills Ability to maintain high standards of client confidentiality. Must be detail oriented, organized, self-motivated, work well independently and in a team. Must have good written and verbal skills. Must have good critical thinking and problem-solving skills. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position. Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at www.ccaosa.org. You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted. Salary Description 20.00

Posted 30+ days ago

Audio Visual Support Specialist-logo
Infosys LTDOmaha, NE
Job Description Infosys is seeking an enthusiastic and self-motivated engineer for Audio Visual Support Specialist. As an AV Engineer, a candidate will be responsible for maintaining, supporting, and improving the client's collaboration and AV systems. This role involves hands-on support, proactive system maintenance, and user assistance. The ideal candidate has relevant working knowledge of AV technologies, a service-oriented mindset, and is comfortable working independently in a largely onsite role Required Qualifications: Candidate must be located within commuting distance of Omaha, NE or be willing to relocate to the area.This Position may require travel in US. Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 1 year of IT experience. At least 1 year of relevant experience with AV/IT support and related technologies, or service roles. must be available for occasional off-hours support. Maintain broad working knowledge of AV systems and services. Proactively monitor, maintain, and troubleshoot AV systems onsite and remotely. Install, configure, and maintain standardized basic AV hardware. Collaborate with internal users, IT teams, and support staff. Coordinate with external vendors to resolve escalated technical issues. Administer and support Zoom Room systems and related AV hardware. Respond to support requests via tickets, calls, and emails; track and escalate issues as needed. Provide training and guidance to end-users on AV systems and collaboration tools. Troubleshoot and maintain hardware from key vendors (e.g., Crestron, QSC, Shure, Logitech, Neat, Samsung). Perform system admin tasks (e.g., user and device management/updates, report generation, inventory tracking). Must be able to lift 50+ pounds as needed. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: Strong interpersonal and communication skills; able to work independently and calmly under pressure. Create and maintain comprehensive documentation for support processes and known issues Prior knowledge on AV technologies, Zoom room installations, and configurations is preferred Experience and desire to work in a global delivery environment including offshore teams Knowledge of ITSM tools like ServiceNow and ITIL processes Good analytical, troubleshooting and problem-solving skills Willingness to learn, strong technical aptitude, and the ability to work in a hands-on, fast-paced environment The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Posted 5 days ago

Sr. Specialist, Client Support-logo
Canadian Imperial Bank of CommerceChicago, IL
We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing The Sr. Specialist, Client Support is responsible for providing support and high quality customer service to clients and prospects in Commercial Banking, liaising closely with the business and clients to complete tasks. The role includes managing the AML/KYC processes, onboarding of deposit customers and servicing the accounts as required. A solid written, verbal, interpersonal and organizational skills is a requirement for this role. The Sr. Specialist, Client Support supports best practices and handles incoming telephone calls and emails to address client requests in a professional and client-focused manner. The individual will need to demonstrate soft skills such as the ability to multi-task, be proactive, time-management and flexibility. The role makes recommendations on client matters to meet work objectives, ensuring that clients experience a bank that listens actively and demonstrates care for their unique needs. The role receives general instructions on routine work and participates in group projects as required. At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 3 days per week on-site, while other days will be remote. How you'll succeed Relationship Building- As a project manager the Client Solutions Specialist will lead and manage the transition effort while collaborating with the team identified to support it. The execution process involves coordinating people and resources, as well as managing and tracking the project, while identifying and mitigating potential issues in a timely proactive manner. This job interacts on a regular basis with internal partners including Cash Management Sales, Relationship Managers, the Business Contact Centre, Business Banking product management, CIBC's vendors, INTRIA, Retail Operations, and the branch network. Implementation & Transitioning- Coordinate new and existing client transitions and implementations, acting as the crucial point of contact, to ensure a proper transition from the other financial institution by working directly with clients to gather relevant information to execute the onboarding request. Provide clients with the required documentation/agreements to be executed to implement the requested cash management solution. Follow up and maintain communication throughout the transition with all partners to ensure that clients' cash management solutions need are delivered in a timely and seamless manner. Operational Support- Interpret, validate and obtain the required information to complete the necessary implementation forms for internal and external client requests. Ensure all mandatory documentation such as Product Legal Agreements, and signed Payment Product Settlement Limit documentation (with supporting evidence of credit existence) are received prior to proceeding with the transition. Regularly update knowledge of internal (i.e., new products, procedures, and organizational changes) and external (i.e., technology, regulatory changes) developments to respond to client needs promptly and suitably. Business Development- Identify, through the analysis process and client dealings, other potential sales and/or service improvement opportunities and refer potential sales to appropriate client relationship/cash manager sales managers. Recognize business risk elements of situations being handled, involving the appropriate supervisors or business partners as early as possible. Contribute to the business unit's goal of continuous improvement by identifying areas to enhance the client experience or resolve challenges. Who you are You have developed knowledge in AML/KYC and Onboarding of new customers, managing ongoing AML/KYC to ensure the system of record maintains data integrity, new account opening and ongoing maintenance of these account, money movement (loan advances/pay downs, wire transfers, cashier's checks, authenticating client requests to validate the authenticity of the requests and monitor overdrafts and work with clients to resolve. You have strong technical skills with Microsoft Office suite, particularly Excel, Word, and PowerPoint, as well as the ability to quickly learn proprietary software applications supporting the origination and cash management sales process. You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do. You're driven by collective success. You know that collaboration can transform an innovative idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life. You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability. At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $74,000 - $85,000 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members. California residents - your privacy rights regarding your actual or prospective employment #LI-TA What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location IL-120 S LaSalle St Employment Type Regular Weekly Hours 40 Skills Customer Experience (CX), Customer Service

Posted 6 days ago

I
Independent Case ManagementConway, AR
Conway, AR Sat/Sun 4p-12a Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance

Posted 1 week ago

Sales Support Associate I - $14.50/Hr-logo
Holiday Inn Club VacationsCape Canaveral, FL
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts, and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you. The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B, and Sales Receptionist job functions are performed professionally and organized while providing a quality experience for our guests. ESSENTIAL DUTIES AND TASKS: Performs all elements of the check-in and departure process for the designated sales and marketing department Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments Prepare and distribute all departmental reporting upon management's approval Executes the gifting process for the designated sales and marketing areas QUALIFICATIONS: Excellent computer and telephone skills. Proficient in using the Internet, MS Word, PowerPoint, and Excel. Strong commitment and execution of customer service skills. Able to prioritize, organize, and delegate assignments with ease. Strong work ethic. Excellent verbal and written communication skills are essential for success. Possesses well-developed judgment, interpersonal, and communication skills. Attention to detail and analytical as well as creative approach to tasks. Participates in proactive team efforts to achieve departmental and company goals. Carries out any reasonable request by management. BENEFITS: At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success: Growth Opportunities! 401K! Comprehensive Benefits - Health, Dental, and Vision Plans! EAP - Employee Assistance Program! PTO - Paid Time Off! FREE VACATION at ANY of our resorts (FREE CLUB GO POINTS)! Discounts through IHG including additional discounted employee benefits through our company Perks website! Tuition Reimbursement & Continuing Education Courses! Outstanding Company Culture! #ZRSA1 #INDSA1

Posted 1 week ago

Route Sales Support Driver-logo
VestisMorton, IL
Overview: The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis Uniform Services operates in a very competitive environment and successful Route Sales Support Driver must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Route Sales Support Driver strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Experience: Travel Requirements: Education: High school degree or equivalent License Requirements/ Certifications: Valid driver's license

Posted 30+ days ago

Mainframe Software Technical Support Engineer-logo
Broadcom CorporationLisle, IL
Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please Sign-In before you apply. Job Description: Job Description: Provide technical support for Broadcom Mainframe Software products to ensure our customers are able to use our products efficiently and effectively. Key Responsibilities Maintaining a professional attitude and utilizing technical expertise in order to resolve problems quickly and effectively Acting as a first-level interface with customers when problems/questions are identified with Broadcom Software When appropriate, request documentation for review and analysis to determine the problem and provide applicable maintenance to resolve the problem(s) if available Efficiently utilize available resources to review and analyze the documentation when it is sent by the customer Upload the logs, dumps, and other documentation to the mainframe for review Attempt to recreate the error(s) on available mini systems, if the problem has not been previously reported or no maintenance currently exists If necessary, engage Sustaining Engineering (SE) to further analyze the data Obtain advice on possibly providing an existing fix Allow SE to create a resolution and provide to the customer Handle multiple cases efficiently and provide clear communication to colleagues or SE to prevent issue aging before a resolution is found Follow documented guidelines for case hygiene to provide clear, concise, and timely updates Act as a teammate and collaborate with colleagues to provide efficient, continuous coverage when necessary Upload documentation and maintenance to cases for colleagues when necessary Constantly strive to expand product knowledge through strengthening of analysis, formal learning opportunities, and self-study, when available Keep abreast of technical and environmental changes, and tools to strengthen analytical skills Write, revise, or archive knowledge documents as needed Provide to customers when appropriate Coach and assisted less-experienced team members to become more self-sufficient and confident in their role(s) Experience: Bachelor's + 5+ years of related experience Mainframe Skills Desired: Proficiency in z/OS mainframe environment Experience working with and knowledge of how a Session Manager works (TPX is a plus) Experience working with and knowledge of VTAM Working knowledge of CICS Working knowledge of TCP/IP Working knowledge of TN3270 and Logmodes is a plus Experience with ACL/e (Automated Conversion Language) is a plus Knowledge of Mainframe Architecture and Operations Knowledge in Assembler language Experience with TSO/ISPF, SDSF, and other z/OS utilities JCL knowledge for job submission, troubleshooting, and batch processing Nice to Have/Bonus Skills: Knowledge or familiarity with Broadcom Mainframe Products, especially TPX Experience working in production mainframe environments CP and CMS XEDIT Experience with REXX, CLIST, or automation scripts Experience with DB2 for z/OS Exposure to working with DB2 ODBC Drivers, and DB2 monitoring and administration tools Writing and debugging SQL queries Exposure to automation tools or schedulers (e.g., CA7, Control-M) Ability to analyze SYSOUT, job logs, and abend codes Exposure to USS (Unix System Services) Understanding of SMF (System Management Facility) data and record formats Exposure to SMF performance monitoring tools (e.g., RMF, MXG) Knowledge of SAS programming or other tools used for reporting on SMF data Experience working with IBM Data Studio and IBM HTTP server Understanding of security concepts, security features and security best practices Support Experience Strong problem-solving skills and ability to provide high-quality technical support Strong written and verbal communication skills for technical and non-technical customer-facing interactions and documentation Strong desire to conduct needed research of both internal and external resources Customer advocate with a passion for excellence and ability to build strong customer relationships Preferred Education Bachelor's Degree or global equivalent in Computer Science or related discipline. Technical and professional certifications as applicable to the position. Work Experience Typically 5+ or more years of related professional experience in a Mainframe environment working in Software Support or Systems Candidate must have the legal right to work in the US. Additional Job Description: Compensation and Benefits The annual base salary range for this position is $73,100 - $117,000 This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements. Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Posted 3 weeks ago

Operation Support Specialist-logo
TruTeamDover, DE
About Your Future with TruTeam Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At TruTeam, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Job Description Your Responsibilities Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who can handle day-to-day operations with a focus on efficiency and time management, we want to talk to you! You will be responsible for a variety of tasks from the compliance of purchasing, accounting, credit/collections, IT and overall administrative requirements. In addition, you will be responsible for effectively handling Human Resources administration and employee relations programs. Manage records and information. Perform accounting and/or financial analysis. Monitor credit and collections activities. Manage daily conversion of quotes to work orders. Review and approve vendor invoices. Provide HR administrative assistance to management teams. Encourage and improve cross-department internal communication. Perform general office tasks (replenish office supplies, distribute mail, custodial duties, etc.). Any other duty, task, or responsibilities as assigned. Your Qualifications Minimum of 18 years of age. If operating a Company Vehicle, a valid driver's license will be required. Previous experience in administrative services or other related fields. Detail-oriented with the ability to prioritize and manage a variety of tasks. Strong leadership qualities. Bi-lingual English/Spanish (preferred). Travel Requirements Type of Travel Required: Local Amount of Travel Required: Physical Requirements Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and remaining in a stationary position for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system. Your Benefits We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits: Competitive Compensation Medical, Dental and Vision Strive Wellness Program 401(k) Matching Paid Holiday and Paid Time Off (PTO) for all positions AssuredExcellence: minimal to no cost medical care and prescription drugs Flexible Spending Accounts (FSA): Healthcare and Dependent care Health Spending Account (HSA): with employer contribution Life & Disability Insurance Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc. Employee Referral Bonus Paid Military Leave Tuition Reimbursement Length of Service Award Compensation Range $13.00 - $30.00 The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. TruTeam is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you! TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.

Posted 2 weeks ago

Hospitality Service Support-logo
Hooters Of America, LLCWoodbridge, VA
Overview: The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities: a. Guest Happiness Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service b. Financial Management Responsible Cash Handling c. Brand Operating Standards Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness d. Other Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees Qualifications: Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply

Posted 30+ days ago

Managed Services - Azure Data Support Lead - Manager-logo
PwCMinneapolis, MN
Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decision-making for clients. You will develop and implement innovative solutions to optimise business performance and enhance competitive advantage. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Data and Analytics - Business Intelligence team you lead the development and implementation of data engineering solutions, leveraging your proficiency in AWS services, Snowflake, and data transformation tools. As a Manager, you guide and inspire your team to deliver top-quality data solutions, making sure strategic planning and mentoring junior staff. You are responsible for managing client accounts, embracing technology and innovation, and maintaining the utmost standards of integrity and authenticity in every deliverable. Responsibilities Lead the design and execution of data engineering solutions Utilize AWS services and Snowflake for data transformation Inspire and guide team members to achieve excellence Oversee client account management with a focus on innovation Foster a culture of integrity and authenticity in projects Mentor junior staff in strategic planning and development Embrace and implement new technologies to enhance solutions Deliver top-notch data solutions What You Must Have Bachelor's Degree 5 years of experience What Sets You Apart Demonstrating significant abilities in incident management Managing change and problem management effectively Utilizing ITIL processes and service management tools Skilled in AWS services like EC2, S3, and Lambda Specializing in Snowflake for data warehousing solutions Utilizing DBT for data transformation and modeling Knowledgeable in data pipeline tools like Apache Airflow Skilled in Python for data processing and automation Specializing in SQL skills for complex queries and optimization Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 2 weeks ago

Personal Assistant (Direct Support Professional)-logo
Youth Consultation ServicesBridgewater, NJ
Dedicated. Compassionate. Inspiring. Rewarding. These are just some of the words to describe what it's like working at YCS. YCS employees are devoted professionals who have a passion for helping children, adolescents and adults. Do you share the same qualities? Sawtelle Pearl Program in Bridgewater, NJ provides residential care for adults with intellectual and/or developmental disabilities in a group home setting. The program is currently hiring for a Personal Assistant. Personal Assistants are expected to have a unique sensitivity to recognize and appropriately respond to clients who may have evidenced difficulties. Provide quality daily care (personal hygiene, housekeeping, meal preparation, and other related tasks) to ensure the health and safety of clients in the residence and community. Duties and Responsibilities Include: Assist clients in meeting their individual goals and objectives as defined in their Individual Habilitation Plan. Dependent on client's IHP, teach/support the client with the following: bath, toilet, change adult absorbent underwear and linens, grooming and dressing, and self-administration of medication. Demonstrate a basic understanding of medications, purpose and side effects. Demonstrate proper body mechanics and mobility transfer technique to prevent injuries. De-escalate potential crisis situations and if necessary be prepared to control client physically. Keep accurate and timely records. Job Requirements: High school degree or equivalent Valid driver's license Experience working with developmental disabilities preferred YCS provides a competitive compensation package. Benefits for full-time employees include: Medical, Dental, and Vision Paid time off Life insurance / disability benefits/ health and wellness programs 403 (B) savings and investment plans Potential public service loan forgiveness Shifts Available Full-time, Part-time, and on-call

Posted 30+ days ago

Sales Support, Clinical Demonstration Specialist - Mobile Surgery (West Zone)-logo
PhilipsPhoenix, AZ
Job Title Sales Support, Clinical Demonstration Specialist- Mobile Surgery (West Zone) Job Description The Clinical Demo Specialist provides technical and sales support to the Clinical Education, IGT Systems- Mobile Surgery Solution Sales Specialist and/or Account Managers in relation to the surgery product line to gain customer acceptance and close business during an onsite demonstration of the equipment. Coordinate Surgical C-arm demonstration process to earn customer recommendation and win business. Your role Support the Mobile Surgery Account Managers in deal strategy, product positioning, pre-demo planning, and post-demo follow-up. Partner with local Mobile Surgery Key Account Managers (KAMs) to maximize the depth and breadth of customer calls and presentations. In conjunction with the Mobile Surgery Zone Business Leader, oversee the training and mentoring of new team members (full-time and channel partners) as outlined by on-boarding guidelines and provide feedback to management You're the right fit if You've acquired 3+ years of experience in radiology technology with 3+ years' experience operating mobile C-arms in an OR environment and RT certification required. Your skills include excellent verbal and written communications skills, outstanding client relationship and development skills You have a Bachelors degree in Business Administration, Marketing, Sales Management or equivalent years of experience You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. Ability to travel for four (4) consecutive nights a week and to travel 90% of the time required. Familiarity with business travel preferred. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $124,000 to $131,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to California, Oregon, Washington, Arizona or Nevada. #LI-Field #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Posted 30+ days ago

Support Lead Part Time-logo
Five Below, Inc.Kenosha, WI
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

J
Joliet Junior College, ILJoliet, IL
Position Title: Coach, Student Support Services Pathway Job Description: POSITION: Coach, Student Support Services Pathway STATUS: Full-time DEPARTMENT: Center for Multicultural Access and Success DIVISION: Student Development CLASSIFICATION: Non-Exempt UNION: TOSSC-AFT Local 604 REPORTS TO: Manager, TRIO/Student Support Services PLACEMENT: Grade 108 HIRING RANGE: $23.61- $25.03 hourly Competitive starting pay is dependent on education and experience. JJC offers regular full-time positions a variety of fringe benefits including health insurance, retirement benefits, holidays, personal time, and other discounts/reimbursement for classes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. POSITION SUMMARY The TRIO/SSS Pathway Coach is responsible for providing advising support and effective resources to students identified as TRIO/SSS students. The position is designed to increase student engagement, academic persistence, and success by providing intentional advising that assists with clarifying their educational and career goals, leading student to establish a clear pathway to successfully complete identified coursework, certificate, or degree requirements. The position assists the Center for Multicultural Access and Success (CMAS) and TRIO/SSS leadership with the selection of eligible SSS students per U.S. Department of Education guidelines. ESSENTIAL DUTIES AND KEY RESPONSIBILITIES Provide educational advising to TRIO/SSS eligible students supporting their ability to develop an academic plan/map that meets their educational and career goals, as well as support their motivation to persist. Assist with the selection process of Student Support Services (SSS) participants and develop individualized student success plans for students as well as providing redirection of students' educational and/or career goals when needed. Provide student learning style assessments, strengths inventories, and to recommend support services and learning strategies for SSS eligible students. Assist in conducting orientation of SSS; represent SSS in advising and college events and programs. Facilitate weekly communication with new SSS participants and ongoing outreach and communication to ensure students successfully implement comprehensive plans. Conduct analysis of SSS participants' and identify level of services based on COMPASS test scores. Provide academic/transfer services and maintain appropriate data/records. Advise program leaders, faculty and SSS staff of obstacles to learning experienced by SSS participants; conduct individual and group workshops in problematic areas. Assist SSS participants in the application/ termination processes for financial aid. Document the eligibility of SSS participants; submit reports and contact logs documenting participant activities. Participate in TRIO training seminars and workshops such as ILAEOPP, EOA, and COE; serve on assigned college committees and clubs that support the identified TRIO and Student Development Division program goals and objectives. Maintain files and records per cohort/new/ and continuing participants. Assist with registration, financial aid and conducting orientation of SSS students/college community. Represent CMAS/Student Support Services in special advising and college events and programs Participate in achieving departmental and college goals and objectives. Perform related duties as assigned. MINIMUM QUALIFICATIONS Bachelor's degree from an accredited institution with course work in Education, Psychology, Sociology, or Guidance service-related disciplines. One (1) year of previous experience with advising and supporting low income/disadvantaged students at the college level. Ability to guide students through the career development process (self-assessment, career exploration, decision making and job search strategies). Knowledge of career development theory/practice, job search strategies, employment trends, and current career resources. Experience designing and presenting programs and workshops on career related topics. Strong computer skills and familiarity with career guidance software and career assessment software. Strong presentation skills with excellent interpersonal, written and verbal communication skills. Willingness to follow ethical guidelines for counseling and placement (American Counseling Association, National Career Development Association and National Association of Colleges & Employers). Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence. Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality. PREFERRED QUALIFICATIONS Master's Degree in Counseling, Social Work, Higher Education, Student Affairs or related field. Experience advising and supporting students within the community college environment. Experience with TRIO programs and understanding of educational, career and transfer planning. Expertise delivering group presentations and effectively facilitating large & small group discussions. Experience in using appropriate technologies, student learning style assessment instruments and strength inventories in all aspects of advising and counseling practices. English and Spanish verbal and written communication proficiency Demonstrated multicultural competence. PHYSICAL DEMANDS Normal office physical demands. Ability to travel between campus locations and to and from community events. WORKING CONDITIONS Duties are performed indoors in the usual office and/or outdoor environment. Full Time/Part Time: Full time Union (If Applicable): Scheduled Hours: 40 Benefits Click on the link below for information about JJC's Benefits: Total Rewards | Joliet Junior College

Posted 2 weeks ago

Denials & AR Operations Support Supervisor, Onsite In Michigan-logo
R1 Revenue Cycle ManagementSouthfield, MI
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Denials & AR Operations Support Supervisor, based on-site in Michigan, you will coordinate the workflow of the Operations Support Department, managing tasks such as printing, scanning, and mailing claims, billing, and medical records. Every day, you will oversee staff productivity, manage inventory, and support a subset of clients, ensuring timely updates and resolutions of issues. To thrive in this role, preferred qualifications include troubleshooting skills with printers and office equipment, healthcare revenue cycle experience, and proficiency in MS Excel. Here's what you will experience working as a Denials & AR Operations Support Supervisor, based on-site in Michigan: Complete daily printing, scanning, and mailing tasks for medical claims and billing areas. Provide leadership to on-site department employees. Work with reports in MS Excel as needed. Having access to several different payor portals, you will receive claims from clients in the hospital billing and physician billing areas. Prior experience could include scrubbing claims and working with revenue claims clearinghouses. For this US-based position, the base pay range is $49,126.00 - $78,919.86 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook

Posted 3 weeks ago

Manager, Operations Support Center-logo
Chicago Board Options ExchangeChicago, IL
Job Description: Manager, Operations Support Center Location: Chicago, IL (flex hybrid) Building trusted markets -powered by our people. The OSC Manager role is served by an experienced leader with responsibilities that include oversight of the team responsible for providing customer support and production level operational oversight of one or more Cboe Data Vantage platforms (e.g., Silexx, Indices, LiveVol, Trading Floor) as well as supplementary support for other systems supported by the Operations Support Center. This role will primarily be supporting Cboe Data Vantage's Silexx platform. The OSC Manager's team is responsible for providing first level world class support in conjunction with solving problems, monitoring systems, and ensuring systems maintain a healthy state and troubleshooting when they are not. The OSC Manager will regularly liaise with key stakeholders in support of their platform(s) including internal business and technology teams. They will drive the strategy and success of larger projects, contributing to multiple areas of the organization. OSC Manager will play a key role with respect to supporting and providing guidance throughout the full project lifecycle to deliver on operational requirements necessary to successfully complete projects that are applicable to their platform(s) on schedule. They will tackle problems with no clear definition or that lack strategic definition. The OSC Manager will need to be capable of applying their knowledge in a manner that can convince stakeholders to act on achieving desirable outcomes for the organization while preserving relationships. Additionally, they will act as a point of escalation for customers. Responsibilities: Technical Support Lead the support team in providing first level and first-class support answering questions for Cboe Silexx and resolving customer issues related to APIs, trading and features/function using the "Deliver Plus One" standard Provide timely and professional communications (internal and external) servicing Operations Support Center ("OSC") support email queues and providing customer phone support Manage Certification testing and verification Testing/understanding changes to systems and functionality prior to deployment Logical port creation and modification of default settings Analyze and investigate file delivery issues from SFTP, AWS and other cloud technologies. Analyze and investigate error logs and order trails, troubleshoot network issues and review relevant logs (e.g. FIX) Provide change management approval for system and customer changes Trading/Product Support Develop team strengths and improve on weaknesses Refine procedures and processes to streamline workflows and eliminate manual tasks Organize and lead team initiatives and meetings related to support matters Create an inspirational team environment which fosters trust and open communication Establish solid working relationship with business and account coverage teams and provide assistance with data/order type behavior requests as well as escalations Lead the deployment of trading support applications and new features ensuring the team is well versed with any new functionality Assist third party clients with configuration set-up and troubleshooting Manage administrative system configuration changes (end user entitlements, routing rules, port & session creation) Work closely with Data Vantage Software Engineering team to provide timely corrective actions for open issues and to drive improvements to operational tooling that allow for added transparency and increased efficiency for the team Operational System Monitoring Perform daily system startup/shutdown checks Respond to system health alerts and provide resolution directly or through proper escalation Monitor systems and keep dashboards healthy Monitor database health tools Ad-hoc project assignments Job Requirements: The ideal candidate will possess: Bachelor's degree or higher 2+ years of experience in a leadership role Excellent written and verbal communication skills 5+ years' experience in a financial securities or technical support position Experience with equities, options, futures, and/or foreign currency trading required with emphasis on options trading and options theoretical pricing (i.e. greeks). Experience using and/or supporting Order and Execution Management Systems (OEMS) required Experience deciphering trading related messaging and technologies such as FIX protocol and strong understanding of order lifecycle related workflows required Experience with cloud technologies such as AWS and Snowflake and strong understanding of file delivery protocols desired Experience with market analytics (i.e., Time and Sales, Earnings, Volatilities) desired Vigorous desire to learn Cboe technology and to become an expert with respect to key market structure concepts An innovative spirit and a willingness to drive and support positive change to the platform and operational processes and procedures Ability to establish strong and productive working relationships across departments Ability to work well in a dynamic team-oriented environment Ability to participate in weekend testing, weekend system verifications and weekday off-hours on-call support as required Proficiency in SFTP protocol, SQL, Windows and Linux desired Strong troubleshooting, problem-solving, analytical, and customer service skills Capability to multi-task and prioritize Strong attention to detail The Cboe Experience Whether you are just beginning your career or are a senior-level professional, working at Cboe will offer you countless opportunities to develop skills, make an impact through meaningful contributions, and gain rich experiences at an accelerated pace. By working collaboratively with smart, genuine and hardworking colleagues, you will build enduring relationships through frequent collaboration that will serve you well throughout your career, regardless of your chosen path. And, along your exceptional career journey at Cboe you'll receive amazing benefits and robust rewards. Benefits and Perks of working for Cboe Global Markets We value the total wellbeing of our people - including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer: Medical Coverage Prescription Drug Coverage Additional Medical Benefit Dental Coverage Vision Coverage Spending Accounts Life and AD&D Insurance Retirement Savings Plan Employee Stock Purchase Plan (ESPP) Voluntary & Additional Benefits Paid Time Off Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our associates' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. #LI-JS1 #LI-HYBRID Our pay ranges are determined by a number of factors, including, but not limited to, role, experience, level, and location. The national new hire base pay range for this job in the United States is $114,750-$141,750. This range represents the minimum and maximum base pay the company expects to offer for new hires working in the position full time. If you live in one of the following areas or if you work in a Cboe office in the following areas, the range may be higher according to the geographic differentials listed below: US Geographic Differentials: 110%: Austin TX, Chicago IL, Denver CO, San Diego CA 115%: Los Angeles CA, Seattle WA 120%: Boston MA, Washington DC 125%: New York City NY 130%: San Francisco CA Within the range, individual pay is determined by a number of factors, including, but not limited to, work location, job-related skills, experience, and relevant education or training. In addition to base pay, our total rewards program includes an annual variable pay program and benefits including healthcare (medical, dental and vision), 401 (k) with a generous company match, life and disability insurance, paid time off, market-leading tuition assistance, and much more! Your recruiter will provide more details about the total compensation package, including variable pay and benefits, during the hiring process. For further information on our total rewards program, visit TOTAL REWARDS @CBOE. Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.

Posted 30+ days ago

Bilingual Client Support Manager-logo
GoodLeapRoseville, CA
About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Summary: The Bilingual Client Support Manager works with our partners to ensure we're delivering the best customer experience possible. The CSM will leverage "Big Data" to identify areas of improvement with their clients and collectively work together on improving the customer experience. Additional duties such as client audits and pipeline management help to ensure customer expectations and GoodLeap standards are being met. We strive to be a reliable and trustworthy ally that always delivers for both our customers and Clients. Focusing on improving the customer experience and being a dependable teammate helps us live out our mantra of "finance made friendly". Essential Job Duties & Responsibilities: Provide our customers with world-class customer service in Spanish and English Be a supportive and collaborative partner our installers can rely on Strategically partner with installers on ways to improve the customer experience Act as the primary point of contact for escalated client issues, ensuring timely resolutions Help resolve any questions or concerns our existing customers may have Communicating with installers regarding past, present and future projects Effectively managing a pipeline of projects to completion Document client interactions and resolutions in the CRM system to maintain accurate records and track trends Conducting monthly partner due diligence checks Ability to analyze data and spot trends Conduct collaborative investigations into possible fraudulent or suspicious activities Provide timely and effective support to clients via email, phone, and chat Maintain a positive and professional attitude in all client and customer interactions, building and maintaining strong relationships Required Skills, Knowledge & Abilities: Ability to multitask Work independently and collaboratively Effectively interact with high profile partners Superior organizational skills Exceptional verbal and written skills Excellent problem-solving abilities Ability to work well under pressure and manage multiple priorities effectively. Flexibility to adapt to changing priorities and business needs. Time management Solar knowledge preferred Bilingual in Spanish required Compensation: $25.04/hr Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Posted 2 weeks ago

Hooters Of America, LLC logo

Hospitality Service Support San Jose

Hooters Of America, LLCJacksonville, FL

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Job Description

Overview:

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility.

Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise.

Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu.

Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.

Responsibilities:

a. Guest Happiness

  • Food & Beverage Quality Assurance
  • Order Accuracy
  • Speed of Service
  • Accurate Food Presentation
  • Friendly & Attentive Customer Service

b. Financial Management

  • Responsible Cash Handling

c. Brand Operating Standards

  • Welcoming, Personal, & Courteous
  • Ensures Proper Sanitation and Food Handling
  • Prepared, in Uniform & Punctual for Shift
  • Cleanliness

d. Other

  • Menu Knowledge
  • Rotation Seating
  • Aware of Events & Specials
  • Sense of Urgency
  • Store Events Spokesperson
  • Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations
  • Facility Maintenance and Cleanliness
  • Ensures Products are Available for FOH Employees

Qualifications:

  • Must be 17/18 years of age or older
  • Customer Service Skills
  • Basic Mathematical Computations Skills
  • Ability to Promote Brand Integrity
  • Ability to Maintain Professionalism at All Times
  • Ability to Communicate Clearly
  • Ability to Work Well with Others
  • Ability to Multi-Task within a Fast-Paced Environment
  • Ability to Adapt to Change
  • Menu Knowledge
  • Knowledge of Sanitation and Use of MSDS

All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.

Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply

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