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Burrell Behavioral Health logo
Burrell Behavioral HealthSaint Louis, MO
Job Description: Job Title: Community Support Specialist Location: St. Louis, Missouri Employment Type: Full-Time Organizations (subject to availability): Places for People Preferred Family Healthcare Departments (subject to availability): Adult Community Services Adult Housing Adult ITCD (Integrated Treatment for Co-Occurring Disorders Job Summary: Join our compassionate and collaborative team as a Community Support Specialist, where you will make a meaningful difference in the lives of individuals in your community. In this role, you will empower adult clients to build strong foundations for long-term wellbeing and independence. You will utilize evidence-based techniques to create personalized plans that address specific needs, while connecting clients with local resources to foster growth, stability, and resilience. We are looking for individuals who are self-motivated, possess strong communication skills, and are dedicated to helping others achieve their goals. As a Community Support Specialist, you will provide community-based mental health services to adult clients, including assessment, diagnosis, treatment planning, and intervention implementation. Your work will involve collaborating with clients and other stakeholders to develop and implement individualized treatment plans that promote empowerment and skill-building. The Community Support Specialist position offers… All-Inclusive Employee Benefits Package- A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more Paid Time Off- 29 days per year including vacation & holiday pay Telemedicine- 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement Key Responsibilities: Provide community-based mental health services, including assessment, diagnosis, treatment planning, and intervention implementation. Collaborate with clients, families, and stakeholders to develop and implement individualized treatment plans. Utilize a strengths-based approach that emphasizes empowerment and resilience, incorporating evidence-based practices. Coordinate care with other service providers, including licensed therapists, primary care physicians and community organizations. Maintain accurate and timely records of client interactions and progress. Participate in staff development activities to enhance knowledge and skills related to mental health services. Work collaboratively with team members to ensure effective coordination of care and support for clients. Develop and maintain relationships with key stakeholders involved in the client's care. Prepare for and facilitate PSR group sessions as pertinent to client treatment plan goals. ITCD Community Support positions only : Prepare for and facilitate ITCD group sessions as pertinent to client treatment plan goals. Education, Experience, and/or Credential Qualifications: There are many ways in which you may qualify for this position... Bachelor's degree in Psychology, Social Work, or other human services specialized field; OR... Bachelor's degree in an unrelated field with two years of related work experience; OR... Any four-year combination of higher education and two years of related work experience; OR... Associate's of Applied Science in Behavioral Health Support from an approved academic institution OR... Four years of related qualifying experience in delivering services to individuals with mental health disorders, substance use disorders, or developmental disabilities. Additional Qualifications: A heart for helping make people's lives better. Current driver's license, acceptable driving record, and current auto insurance. Reliable means of transportation to transport clients in a personal vehicle. If operating a company-owned vehicle, must be at least twenty-one (21) years of age. If operating a company-owned 15 person passenger van, must be at least twenty-three (23) years of age. Ready to make a lasting impact? Apply today and join a team that values compassion, collaboration, and growth. Your skills can help transform lives-start your journey with us now! Keywords: Community Support Specialist, Mental Health Services, Empowerment, Treatment Planning, Evidence-Based Practices, Collaboration, Client Care, Behavioral Health, Community Resources, Resilience Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Places for People is a Smoke and Tobacco Free Workplace.

Posted 3 weeks ago

St. Louis Arc logo
St. Louis ArcSaint Louis, MO
Be Part of our Circle. We empower people to live their best life. That is our mission-not only to those we serve, but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role. The Support Manager is a full-time (40 hours/week) role earning $24.00/hour What you will do: Maintain an understanding of 2-6 individuals' plans and appropriate implementation practices Actively engage individual's growth in daily living skills including, but not limited to, hygiene support, meal preparation, dressing, and maintaining a clean environment Transport individuals to and from activities and scheduled appointments Assist and mentor new staff: daily notes, worksite orientation, and supervised medication passes Understand and implement standards for Daily Note completion and review Collaborate with the nursing team to follow and implement nursing plans (medications, physical supports, diets, and transportation to doctor's appointments) and ensure staff have an understanding of expectations Execute all tasks and responsibilities as assigned by the Support Manager Act as interim Support Manager in the Support Manager's absence What you can expect from us: We'll celebrate and empower your unique gifts and contributions. We'll help you help others. You'll be embraced and uplifted in our inclusive circle of support. You'll have a voice and the autonomy to put into action your ideas for doing your job better-and serve others better. Hands-on leadership that empowers team member innovation. Opportunities to learn and grow, plus benefits to support your personal and professional well-being-such as health insurance, retirement, and time off. STUDENT LOAN REPAYMENT ASSISTANCE Full-Time hourly direct care staff may be eligible for up to $250 per month paid directly to their student loan vendor. Ask your recruiter for details. What we expect of you: The flexible, respectful individual we see is an innovative and quick thinker with these qualifications: Join others with your impeccable interpersonal skills, good intentions, and compassion to help people. High school diploma Some college preferred Two or more years of experience supporting individuals with intellectual and/or developmental disabilities, education, medical, or human services field Some supervisory experience in a related field preferred We look forward to welcoming someone with the following knowledge and skills: Ability to manage multiple priorities Ability to collaborate and work as a team Ability to communicate effectively and professionally, both verbally and in writing Proficient computer skills, including the ability to use electronic health records systems Ability to work independently including making critical decisions in emergency situations Ability to complete CPR/FA, L1MA, and Mandt training -provided by St. Louis Arc at no cost. Join our circle. Apply today. About St. Louis Arc: Since 1950, people with disabilities and their families have been placing their trust with the St. Louis Arc. Today, our 400+ team members serve more than 4,500 children, teens, and adults with autism spectrum disorders, Down syndrome, intellectual and other developmental disabilities.

Posted 6 days ago

C logo
Cambia HealthPortland, OR

$57,000 - $95,000 / year

BUSINESS SYSTEMS ANALYST (HEALTHCARE) Hybrid (Office 3 days/wk) within Oregon, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's Business Support Services Team is living our mission to make health care easier and lives better. The Business Systems Analyst Support Services participates in the daily support, maintenance, and enhancement of existing systems, as well as the development, configuration, and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives - all in service of making our members' health journeys easier. If you're a motivated and experienced Business Systems Professional looking to make a difference in the healthcare industry, apply for this exciting opportunity today! What You Bring to Cambia: Preferred Key Experience: Business requirements System Design Process Modeling Project Planning (SR) Handle ambiguity Analytical/Critical Thinking Skills Facets (Strong Preferred) Priority Setting Qualifications and Certifications: Bachelor's degree in Mathematics, Business Administration, or related fields One year experience in defining and analyzing business requirements, process modeling, functional systems design, or configuration and/or acceptance testing is desired Experience with a business area that is supported by this position is required Equivalent combination of education and experience Skills and Attributes (Not limited to): Demonstrated ability to develop general and detailed functional requirements. Demonstrated ability to create and perform system testing, along with the ability to report on the results of such testing. Ability to facilitate and carry out system configuration decisions. Ability to facilitate communication between technical and business staff with the goal of finding the best solutions to meet the business requirements of various projects. Ability to work in a team environment along with the self-motivation to work independently Demonstrated ability to tolerate and manage ambiguity. Proven analytical skills. Proven communication skills with an ability to be both clear and concise. Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired What You Will Do at Cambia (Not limited to): Accountable for functional system design and configuration Write and execute ad-hoc reports and queries. Conduct unit testing, user acceptance testing and end-to-end testing for of configuration along with regression testing of fixes, enhancements, and system upgrades. Perform post implementation quality assurance, troubleshooting and issue resolution. Respond to customer inquiries regarding system functionality, modification, and status of issue resolution. Review, analyze and resolve sustainment issues associated with systems and/or processes. Develop scripts that move data or update data in a manner that replicates online functionality. Review and approve high-level data flows, functional and technical specifications, system implementation staging, change control, design alternatives and functional system requirements. Assist, when appropriate, in the training and communication of system changes for end-users and other impacted staff Schedules, organizes, and prioritizes work to ensure timely completion of all work simultaneously assigned or in progress. Acts as a liaison between the business areas and our DTS counterparts software changes to front-line staff, management, and consumers of those systems. The expected hiring range for The Business Systems Analyst is $65k-$75k, depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%. The current full salary range for this position is $57k Low / $95k High About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Posted 2 weeks ago

Gemini logo
GeminiTempe, AZ
About the Company Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all - bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact. The Department: Customer Support Gemini's Customer Support Team is a highly skilled and dynamic group dedicated to providing exceptional customer service. Each team member plays a crucial role in ensuring that customers receive the best possible experience when seeking assistance, asking questions, or sharing feedback. The Gemini Credit Card and Exchange teams are expanding their presence with a regional office to better align customer support divisions. Collectively, these teams efficiently handle all inbound phone-based service requests and communications for the Gemini Credit Card and email-based requests for Gemini Exchange. The Role: Associate Director, Customer Support (Operations Center) As a Manager of the regional team, your role will be a combination of "getting your hands dirty" and management responsibilities within an inbound contact center. You will be expected to lead the workforce management function, collaborate with the Operations team with forecasting and building team rapport. This role is required to be in person five days a week at our Tempe, AZ office. Responsibilities: Workforce management including: time cards, scheduling, and headcount management Recommend appropriate solutions based to scale the team responsibilities Lead local shift managers and coordinate with global team leaders Identify and improve operational inefficiencies Collaborate with the global operations teams, legal, office management, and security to ensure compliance with company and local policies Manage multiple tasks and navigate various systems during client interactions Coach and develop team members through targeted training, feedback, and performance reviews Design and manage schedules to ensure seamless coverage and service continuity Foster a positive, accountable, and growth-oriented team culture Develop and empower supervisors and team members to achieve performance targets through coaching, training, and recognition Foster a proactive, high-performance team culture focused on continuous improvement and customer satisfaction Translate strategic direction and goals from the director into actionable plans for the Operations team Minimum Qualifications: High School Diploma, GED, or equivalent required Minimum 12 years of experience in a contact center or financial services environment Minimum of 5 years of contact center workforce management experience Proficiency in Google applications (Sheets, Docs, Slides) Experience with key metrics reporting Strong communication skills and a dependable team-player attitude Ability to adapt quickly to new information and changing environments Passion for delivering excellent client service with integrity and a proactive approach Preferred Qualifications: 15+ years of experience in the banking or financial industry 10+ years of client service experience Associate Degree or higher It Pays to Work Here The compensation & benefits package for this role includes: Competitive starting salary A discretionary annual bonus Long-term incentive in the form of a new hire equity grant Comprehensive health plans 401K with company matching Paid Parental Leave Flexible time off At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know. #LI-MW1

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Brick, NJ

$16+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $16.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 2 weeks ago

I logo
Independent Case ManagementHeber Springs, AR
Heber Springs, AR M-F 12p-6p Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance

Posted 30+ days ago

CONTACT GOVERNMENT SERVICES logo
CONTACT GOVERNMENT SERVICESWashington, DC

$100,000 - $205,000 / year

IT Litigation Support Employment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities. Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format. Ensures systems availability, functionality, integrity, and efficiency. Installs new or modified litigation support hardware and software. Resolves hardware/software interface and interoperability problems. Maintains and controls the district's litigation support equipment inventory. Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data. Promotes awareness of security issues among management and employees. Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users. Performs other related duties as assigned. Qualifications: Must be a U.S. Citizen Bachelor's Degree (In related field) Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance Experience with Litigation Support principles, methods, and practices Experience with Litigation Support systems development concepts Performance monitoring principles and methods Quality assurance principles Familiarity with Technical documentation methods and procedures Familiarity with Systems security methods and procedures Oral and written communication techniques Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: [email protected] #CJ $100,000 - $205,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Anthropic logo
AnthropicSan Francisco, CA

$116,480 - $165,000 / year

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: As a Product Support Specialist, you'll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you'll help us identify - and close - gaps in our team's technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale. Note: Specialists will work either Tues- Sat or Sun- Thurs Responsibilities: Become an expert in all Anthropic products Respond to user support cases with a variety of complexity, from questions for individuals to complex API debugging for large businesses Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model to assisting consumer users in a rapid pace Manage on-call tasks for high-urgency user issues with extreme ownership Prioritize critically and comfortably adapt to an ever-evolving product landscape Operate in ambiguity, making informed decisions even in never-before-seen situations Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale Suggest and drive improvements to increase user satisfaction through support processes as well as own initiatives that increase efficiency and drive down contact rates Uplevel our team's technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products You may be a good fit if you: Have experience in technical product support, including API debugging, preferably in a second tier, escalated, or priority support team Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease Have demonstrated an ability to thrive in fast-paced, reactive situations while meeting core support metrics targets (e.g. CSAT, SLA, etc.) Possess strong user empathy and are expert in the lifecycle of a support case; you can read between the lines of a user's question, put yourself in their shoes, and get at the heart of their needs for a speedy, satisfying resolution Have crisp but kind written communication skills and a deep care for the details Enjoy helping others learn about new features and complex concepts Are persistent and curious; you delight in the hunt of tracking down a bug or issue, and are energized by fixing this for all similar users going forward Have experience contributing to the foundations of a support team - this is essential, highly valuable, but often unglamorous work Are proficient at working in a technical environment and are interested in Anthropic's products Possess a deep sense of ownership, and are excited to help us build our team! The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation. Annual Salary: $116,480-$165,000 USD Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process

Posted 30+ days ago

Service Corporation International logo
Service Corporation InternationalMiami, FL
Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES Prepares death certificates, prayer cards and related documents Completes required permits and or certificates Prepares and processes Veteran's Paperwork Prepares marker monument placement paperwork Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules Prepares and distributes daily schedules, reports, and documents Receives and processes payments and contracts Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers Orders office supplies Oversees the processing of installation orders to grounds and maintenance departments Processes accounts payable transactions Assists with the preparation of obituaries Assists Location Management, Sales, Family Service Counselors and payroll as needed Acts as backup to Receptionist Greets family members and friends Communicates client family's needs promptly and accurately to the appropriate staff member Conveys a sense of concern and empathy with client family members at all times Responds to customer inquiries via telephone, internet and in person Maintains professional and cooperative relationships with county clerk, medical examiner and physicians MINIMUM REQUIREMENTS Education High School or equivalent Experience 1 - 2 years of experience in an office clerical or customer service capacity required Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience MS Office Suite experience preferred Basic mathematics skills required Good verbal and written communication skills Strong organizational skills and detail oriented High level of compassion and integrity Ability to maintain confidentiality Postal Code: 33186 Category (Portal Searching): Administration and Clerical Job Location: US-FL - Miami

Posted 1 week ago

V logo
Veltana Micro Systems IncCupertino, CA

$105,000 - $260,000 / year

Ventana Micro Systems is a well-funded, early-stage start-up, founded by seasoned industry veterans, that is developing a family of best-in-class, high-performance RISC-V CPU cores and compute subsystems. We are looking to fill multiple application support roles to support the development of our innovative RISC-V processors and subsystems. We have offices in Pune and Bangalore, India and in the United States in California and Texas. Roles: Staff/Senior Staff Software Engineer, Multiple Openings Locations: San Francisco Bay Area Position: Full time with immediate start Skills and Qualifications Required Bachelor's or Master's degree in computer science or related engineering fields 8+ years of software development with C and C++ languages in a Linux in an embedded or server environment Experience with application engineering and customer support roles - interacting with customers and providing an engineering interface to FAE (Field Applications Engineering) teams. Hands-on experience with customer interaction, understanding customer workloads, debugging, and determining performance bottlenecks. Programming experience with the Linux kernel internals, device drivers for multi-core SoCs, Linux networking and PCIe sub-systems. Experience with the GNU/LLVM tool chain and debuggers like GDB. Hands-on programming and debugging experience with board bring-up and BSP delivery. Knowledge of CPU architecture including CPU cores, caches, and memory sub-systems Knowledge of hardware and motherboard design and server system features Experience developing customer facing documentation, application notes, release notes, user manuals and other collateral. Ability to work independently across geographies with sales and FAE teams. Excellent problem-solving and debugging skills and good English communications skills, both verbal and writing Skills and Qualifications Desirable Good understanding of CPU architecture, ARM or X86 Development experience with Virtualization and Hypervisors including KVM and QEMU Hands-on implementation with writing new PCIe or ethernet drivers in Linux Porting an existing driver from one architecture to a different one Linux Kernel crash debug How to add instrumentation to root cause the issue to a software or hardware bug. Linux Kernel performance optimization Knowledge of perf, oprofile, flame graphs and getting visibility into performance bottlenecks BASE SALARY RANGE $105,000 TO $260,000 per year EEOE Ventana is an Equal Employment Opportunity Employer. We value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. Qualified applicants will receive consideration without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. COVID-19 Ventana encourages all employees to be fully vaccinated (and boosted, if eligible) against COVID-19. We do require Proof of vaccination (or proof of a negative PCR test) to work in the office or meet with customers/ business partners. NOTICE: External Recruiters/ Staffing Agencies: Ventana Micro instructs agencies not to engage with its employees to present candidates. Employees are not authorized to enter into any agreement regarding the placement of candidates. All unsolicited resumes received as gratuitous submissions. We reserve the right to directly contact any candidate speculatively submitted by a third party. Such contact will not constitute acceptance of any contractual arrangement between Ventana and the agency, and Ventana will not be liable for any fees should it choose to engage the candidate's services. All external recruiters and staffing agencies are required to have a valid contract executed by Ventana's CFO. Please Note: Fraudulent job postings/job scams are increasingly common. Our open positions can be found through the careers page on our website.

Posted 30+ days ago

S logo
State of MassachusettsMiddleton, MA

$18+ / hour

vacancies are at the following locations: 20 Central Ave Lynn, MA 01902 This contracted position will serve under the direct supervision of the Director of STAR (Supporting Transitions and Reentry) or designee. This position will supervise the collection and testing of urine samples provided by participants from the STAR program. The contracted employee will supervise urine testing from participants of the same gender. This position will prepare and submit all paperwork as needed for daily drug testing. The contract employee shall also preform other job related duties as assigned by the Director of STAR or designee. The hours of this position are flexible: up to 30 hours per week, day and evening hours available. This is a part time contractor position and this position does not receive any benefits. Hourly rate is: $18.00 per hour, with 40 hours of sick time.

Posted 30+ days ago

The Buckle logo
The BuckleGrand Rapids, MI
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Ferguson logo
FergusonMadison, WI

$19 - $30 / hour

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up. Schedule: Monday through Friday 6:30 am - 4:00 pm Responsibilities Work together with Sales associates to support customer needs by determining the best products and solutions. Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders. Coordinate deliveries on behalf of customers. Answer sales calls for general information, addressing and resolving customer concerns or questions. Ability to effectively use customer relationship management (CRM) system and phone system. Qualifications A minimum of 2 years of customer service and sales experience is preferred. Experience in plumbing, HVAC, or other trades is a plus. Exhibit strong skills for sales, including the ability to upsell. Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner. Ability to react well in a fast-paced environment & follow through on commitments. Highly motivated and customer service oriented mentality with ability to build relationships is a plus. General digital literacy including Microsoft Office. Ability to quickly learn product knowledge and processes. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! Pay Range: $18.71 - $29.92 Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

Posted 30+ days ago

ASU Foundation logo
ASU FoundationTempe, AZ
Student Assistant- Grant Support The Student Assistant- Grant Support performs administrative tasks in support of the Charitable Agreement Development Services team at ASU Foundation. The student assistant will work in different areas within the Charitable Agreements Development Services team with the primary purpose of providing support for gift and grants agreements. Key responsibilities include database entry, monitoring team email inbox, account research, report preparation, file scanning and electronic file management, facilitating agreement preparation, signatures and final distribution. This position will report directly to the Charitable Agreement Manager and is expected to work approximately 20 hours per week, primarily on Mondays and Fridays. Additional availability during the non-school year if desired. What you'll do Receives, distributes, and tracks electronic documents Prepares miscellaneous forms, summaries, and cover pages/memorandums Prepares database reports generated from tracking database Receives and responds to agreement team emails Examines finance and donor records for account history Organizes, files and/or scans legal documents and agreements Performs DocuSign tasks Drafts and sends internal distributions of fully executed agreements Assists with document projects as needed Assist with new account requests and opportunity numbers, as appropriate Other duties as assigned What you'll need Collaborative style, combined with the ability and desire to work in a team-based environment Strong and collegial interpersonal skills and an ability to communicate effectively in person, in writing, and by phone/Zoom Ability to work both independently and as part of a team Ability to maintain a high degree of confidentiality and responsibility regarding information related to ASU Enterprise Partners, its affiliates and university business and confidential prospect information Ability to prioritize and manage time effectively Attention to detail and thoroughness in completing assigned duties Highly organized and able to handle multiple projects Ability to quickly learn new software programs as needed Knowledge of Microsoft Excel, Word, Outlook and PowerPoint Problem solver who can take initiative and set priorities while being flexible Ability to maintain a high degree of discretion and judgement Familiarity sending and responding to email correspondence in a timely manner Knowledge of Adobe Acrobat and DocuSign Knowledge of SharePoint, OneDrive and document sharing Relevant qualifications: A current student at Arizona State University pursuing a degree in a related field with a willingness to learn and ability to work well with others. The student must be willing to sign and abide by a confidentiality agreement. Preferred education and experience A current student at Arizona State University pursuing a degree in Nonprofit Leadership & Management, Legal Studies, Business Law, or completed coursework in a related field. Basic knowledge or familiarity with business law and/or general understanding of the use of contracts and agreements in the workplace. Benefits: Hybrid work schedule. We work from home two days a week! $30 bi-weekly cell phone reimbursement Hands-on experience in a professional environment Professional development plans Opportunity to network with ASUEP leaders and other ASU students Access to LinkedIn Learning and their 8,000+ courses Professional skills workshops About ASU Foundation The ASU Foundation fosters partnerships between ASU and like-minded individuals, corporations and foundations who believe in ASU's mission and provide resources for ASU to manifest its charter into meaningful impact. These partnerships empower ASU to advance student access, serve our community, protect the planet, create equity in higher education and conduct research for the public good. At the ASU Foundation We Value: Character We prioritize character and integrity in every decision and action, establishing trust as the foundation of all that we do. Service We are dedicated to serving our students, donors, communities, and colleagues by fostering support and collaboration to ensure that our efforts are impactful. Innovation Innovation drives us to create meaningful opportunities and solutions, helping every member of our global community achieve meaningful outcomes. The ASU Foundation is an Equal Opportunity Employer Learn More:

Posted 30+ days ago

P logo
Primrose SchoolGlen Allen, VA

$16 - $19 / hour

Benefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Role: Entry-level Support Teacher at Primrose School of Twin Hickory 4801 Twin Hickory Lake Drive Glen Allen, VA 23059 Calling All Passionate Individuals: Become an Early Childhood Support Teacher! Are you eager to make a difference in the lives of young children? Do you have a natural passion for nurturing and a love for learning? Primrose School of Twin Hickory wants YOU to join our team as an Early Childhood Support Teacher- no nights, no weekends, no prior experience required! Position: Daycare Support Teacher As a Support Teacher, you'll embark on an exciting journey of discovery alongside our little learners. You'll build trusted relationships with families as you provide nurturing care and help children develop their foundation. Our exclusive digital learning platform provides everything you need to create joyful learning experiences for the students in your care. Welcome to... The Beginning of Something Big! At Primrose School of Twin Hickory, you'll find: Exclusive and time-tested Balanced Learning curriculum, delivered in a digital platform for easier delivery and mastery Competitive pay and benefits A joyful and welcoming childcare environment An on-site school leadership team invested in your growth Engaged, caring franchise owners High-quality facilities focused on health and safety Responsibilities Support a nurturing and stimulating classroom environment for children Assist with age-appropriate lesson plans that are created for you Manage classroom behavior and ensure a safe learning space Communicate effectively with children, parents, and staff to foster a supportive community Participate in ongoing professional development to enhance teaching skills and knowledge Support children's individual learning needs and encourage their social and emotional growth Qualifications Strong classroom management and communication skills Passion for nurturing and educating young children No prior experience required; training will be provided At Primrose School of Twin Hickory we believe that who children are is just as important as who they become. If you're looking for more than a daycare and you're passionate about providing the highest quality education and care, consider a career with us! Salary Range: $16-$19 per hour Shift Schedule: Various schedule options between 7am and 6pm with a one-hour lunch break Ready to Make a Difference? If you're excited to embark on an exciting adventure of bringing wonder to little learners, we want to hear from you!

Posted 30+ days ago

The Buckle logo
The BuckleBristol, TN
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Solera Holdings, Inc logo
Solera Holdings, IncPaducah, KY
Supervisor Client Support - Paducah, KY Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com. The Role As a Call Center Supervisor, you will play a critical role in driving the success and efficiency of our call center. You will lead a team of customer service agents, ensuring smooth daily operations, performance optimization, and the delivery of exceptional customer experiences. Your leadership will be vital in motivating, training, and mentoring the team while overseeing quality assurance, performance metrics, and issue resolution. You will be the bridge between management and agents, working to align team efforts with organizational goals. What You Will Do Team Leadership & Development Oversee daily operations and team performance, ensuring service level attainment and meeting business objectives. Lead one-on-one coaching sessions, conduct performance reviews, and provide feedback to motivate and support agents. Foster a team-oriented environment, reinforcing the company's vision through everyday actions and decision-making. Empower agents by providing opportunities for input on process improvements and developing new ways to enhance customer interactions. Training & Development Manage the onboarding process for new agents and identify ongoing training needs for skill enhancement. Create and implement structured development plans and training programs based on business requirements. Work closely with agents to ensure they are meeting key performance indicators (KPIs) and drive continuous personal and professional growth. Performance Oversight Monitor key performance metrics and quality assurance standards for agents, ensuring adherence to company goals. Address performance issues by analyzing call center data and offering actionable feedback to drive improvement. Celebrate achievements, reinforce milestones, and acknowledge efforts that contribute to the team's success. Quality Assurance Maintain a high standard of service quality through regular call monitoring and performance reviews. Conduct audits, deliver constructive feedback, and develop corrective action plans to ensure compliance with quality benchmarks. Utilize Live Monitoring and other tools to provide real-time feedback and continuously improve performance. Problem Resolution Handle complex customer queries and issues escalated from agents, ensuring timely and effective resolutions. Address behavioral issues and conflicts in a fair, tactful manner, while working to prevent future issues. Maintain professionalism when handling sensitive situations, ensuring customer satisfaction at all times. Scheduling & Staffing Monitor and manage agent attendance, addressing issues such as callouts and absenteeism. Enforce attendance policies fairly and consistently while supporting agents in improving attendance and productivity. Reporting & Analysis Generate and analyze daily performance reports, utilizing data to make informed decisions and implement strategic improvements. Help agents set SMART goals, track their progress, and ensure that individual and team objectives align with business priorities. Process Improvement Continuously evaluate call center processes and implement strategies to enhance operational efficiency and effectiveness. Identify roadblocks, suggest improvements, and streamline operations to achieve optimal results. What You Will Bring Leadership Skills Strong ability to inspire and motivate a team, fostering a positive and productive work environment. Empathy & Emotional Intelligence Strong understanding of the emotional needs of both customers and team members, addressing concerns with care and building trust. Critical Thinking & Problem-Solving Able to quickly identify issues, analyze root causes, and implement effective solutions to operational challenges. Accountability Take responsibility for team performance and actions, ensuring goals and targets are met. Results-Oriented Driven by a focus on performance outcomes, consistently striving to meet and exceed goals. Communication Skills (Verbal/Written) Excellent verbal and written communication skills, able to provide clear and concise feedback and maintain open communication channels. Organizational Skills Highly organized, capable of managing multiple tasks, prioritizing work, and ensuring deadlines are met. Adaptability Ability to adapt to changing business needs, new technologies, and evolving customer expectations. Interpersonal Skills Strong ability to build relationships with agents, management, and clients, creating a positive and supportive work culture. Integrity Demonstrates honesty, respect, and ethical behavior in all interactions, following through on commitments and delivering results. It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer sponsorship. EQUAL OPPORTUNITY EMPLOYER SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES. EQUAL OPPORTUNITY EMPLOYER SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

Posted 30+ days ago

Upstate Cerebral Palsy logo
Upstate Cerebral PalsyUtica, NY

$21+ / hour

Pay $21.00 The Direct Support Professional (DSP) is responsible to implement each individualized plan, attend to personal care needs, oversee the health, safety and well-being of the people we support, keep nurses advised, participate in Agency activities, transport and accompany people we support on activities in the community, assist in daily housekeeping and other facility-related duties and maintain documentation in either or both the residential and/or day habilitation / community habilitation/ school age program site. Join the Upstate Caring Partners Team as a Direct Support Professional- Earn up to $19.00/hour! Upstate Caring Partners is looking for energetic and motivated staff to work with individuals with disabilities to help them achieve their goals! The DSP provides care, support, and assists residents with activities of daily living. Full-time, part-time, and weekend only opportunities exist. Valid NYS Driver's License required. No previous experience needed - we provide paid training! Starting pay $21.00/hour! BENEFITS Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off. Comprehensive Health/Dental/Vision Direct Deposit Flexible Spending Account (FSA) Retirement Plan 403(b) Life Insurance Voluntary Benefits Employee Assistance Program (EAP) Generous PTO Plans (Sick, Vacation and Employee Leave) Tuition Reimbursement Service Awards Employee Appreciation Events Employee Discounts Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org To access a copy of the job description Click Here- DSP Level II

Posted 30+ days ago

G logo
Getinge GroupRastatt, DE
With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it. Join Getinge as a Product Support Manager (m/f/d) OR Tables Job Duties and Responsibilities Active market support in all matters related to OR tables and their accessories for selected international markets (downstream activities) Market development in alignment with the Commercial Operations team Developing and conducting product trainings (online and classroom) Participation in product launch activities Answering questions from the local sales and service organizations Support on customer visits, exhibitions and congresses Promotion of digital tools around OR tables (connectivity platforms, configurators) Support in creation of marketing collaterals in co-work with our Market Communications team Active collection of market feedback (upstream activities) Market observation on various levels (feedback from sales and customers, surgical and market trends, competitors) Collection of, or translation of observations into product ideas and sales potentials. Funneling of these ideas within the team. Support for Post Market Surveillance activities Close collaboration with the Product Managers within the team Required Qualifications, Experience and Working Conditions Completed vocational training or university degree (business, IT, or technical field) Profound clinical expertise in various surgical disciplines with focus on patient positioning, ideally acquired by work within an OR team or as a clinical application specialist Proven expertise in explaining complex topics in a way that these can be easily understood Background in sales, sales support, and/or marketing of benefit Proficient in spoken and written English, additional language skills are of benefit (e.g. French, Spanish, German) Confident in use of Microsoft Office software High self-motivation and ability to motivate also others Desire to work in multifunctional teams, but also being able to make own decisions when necessary Result-driven Openness to work with colleagues with different cultural backgrounds Quality mindset in every working aspect, as we work for patients and clinical staff who trust in our products and their safety Willingness to travel (10-15% internationally) Our offer High quality products in a life-saving environment Attractive conditions, 30 vacation days per year Possibility for home office Modern communication tools JobRad and corporate benefits (employee discounts) Career opportunities in a well-known company Individual training and further education opportunities #LI-NB1 About us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process. If you have any questions, please contact Natalia Bodirogic (natalia.bodirogic@getinge.com).

Posted 30+ days ago

Onto Innovation logo
Onto InnovationMilpitas, CA
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities Position Summary: The Technical Product Support Engineer is a key member of an expert team focused on delivering solid technical support responses to internal and external customers. The successful candidate will have a deep understanding of the Semiconductor family of products, tools, and platforms. They will clearly articulate support decisions, findings, and field service plans of action. The ideal candidate is a highly motivated and creative individual who is ready to contribute to Onto Innovation success. Roles and Responsibilities: Provide expert level hardware support of installation base through escalation process for Onto Innovation tools via remote support or at customer sites Develop and effectively communicate with internal and external customers on plans of action and results Drive improvement in the support structure of existing products with documentation revision and development, feedback of quality issues discovered in the field to design engineers Provide on the job training to Field Service Engineers Provide Field Service input to New Product Development through design reviews and testing Provide support of documentation development and qualification criteria during New Product Introduction Provide occasional support of field service activities in a field service engineer capacity Must be able to remain in a stationary position for lengthy periods of time Constantly positions self to access serviceable areas in a cleanroom environment Frequently moves components or diagnostic equipment weighing up to 50 pounds in a cleanroom environment Qualifications Qualifications Required Education and Experience: Proficient in Microsoft Office products Familiar with PC's and have a strong troubleshooting background Ability to travel both domestically and internationally and have a current Visa or entry permission 50% travel required Minimum 5 years of experience in Field Support Service BS in an electronics discipline or equivalent military experience in a technical field Outstanding verbal and written communication skills necessary Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Purchase Program (ESPP) along with health & wellness initiatives. We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions. Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce- Bureau of Industry and Security and/or the U.S. Department of State- Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.

Posted 30+ days ago

Burrell Behavioral Health logo

Community Support Specialist (Adult Services)

Burrell Behavioral HealthSaint Louis, MO

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Job Description

Job Description:

Job Title: Community Support Specialist

Location: St. Louis, Missouri

Employment Type: Full-Time

Organizations (subject to availability):

  • Places for People
  • Preferred Family Healthcare

Departments (subject to availability):

  • Adult Community Services
  • Adult Housing
  • Adult ITCD (Integrated Treatment for Co-Occurring Disorders

Job Summary:

Join our compassionate and collaborative team as a Community Support Specialist, where you will make a meaningful difference in the lives of individuals in your community. In this role, you will empower adult clients to build strong foundations for long-term wellbeing and independence. You will utilize evidence-based techniques to create personalized plans that address specific needs, while connecting clients with local resources to foster growth, stability, and resilience. We are looking for individuals who are self-motivated, possess strong communication skills, and are dedicated to helping others achieve their goals.

As a Community Support Specialist, you will provide community-based mental health services to adult clients, including assessment, diagnosis, treatment planning, and intervention implementation. Your work will involve collaborating with clients and other stakeholders to develop and implement individualized treatment plans that promote empowerment and skill-building.

The Community Support Specialist position offers…

  • All-Inclusive Employee Benefits Package- A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
  • Paid Time Off- 29 days per year including vacation & holiday pay
  • Telemedicine- 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
  • Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
  • Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

  • Provide community-based mental health services, including assessment, diagnosis, treatment planning, and intervention implementation.
  • Collaborate with clients, families, and stakeholders to develop and implement individualized treatment plans.
  • Utilize a strengths-based approach that emphasizes empowerment and resilience, incorporating evidence-based practices.
  • Coordinate care with other service providers, including licensed therapists, primary care physicians and community organizations.
  • Maintain accurate and timely records of client interactions and progress.
  • Participate in staff development activities to enhance knowledge and skills related to mental health services.
  • Work collaboratively with team members to ensure effective coordination of care and support for clients.
  • Develop and maintain relationships with key stakeholders involved in the client's care.
  • Prepare for and facilitate PSR group sessions as pertinent to client treatment plan goals.
  • ITCD Community Support positions only : Prepare for and facilitate ITCD group sessions as pertinent to client treatment plan goals.

Education, Experience, and/or Credential Qualifications:

There are many ways in which you may qualify for this position...

  • Bachelor's degree in Psychology, Social Work, or other human services specialized field;

OR...

  • Bachelor's degree in an unrelated field with two years of related work experience;

OR...

  • Any four-year combination of higher education and two years of related work experience;

OR...

  • Associate's of Applied Science in Behavioral Health Support from an approved academic institution

OR...

  • Four years of related qualifying experience in delivering services to individuals with mental health disorders, substance use disorders, or developmental disabilities.

Additional Qualifications:

  • A heart for helping make people's lives better.
  • Current driver's license, acceptable driving record, and current auto insurance.
  • Reliable means of transportation to transport clients in a personal vehicle.
  • If operating a company-owned vehicle, must be at least twenty-one (21) years of age.
  • If operating a company-owned 15 person passenger van, must be at least twenty-three (23) years of age.

Ready to make a lasting impact?

Apply today and join a team that values compassion, collaboration, and growth. Your skills can help transform lives-start your journey with us now!

Keywords:

Community Support Specialist, Mental Health Services, Empowerment, Treatment Planning, Evidence-Based Practices, Collaboration, Client Care, Behavioral Health, Community Resources, Resilience

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Places for People is a Smoke and Tobacco Free Workplace.

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