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Technical Support Engineer - On Site - Newark, DE-logo
Technical Support Engineer - On Site - Newark, DE
Sartorius AGNewark, NJ
As the Technical Support Engineer, you will perform post-sales telephone and on-site technical software support for the US Service organization. You will assist with software installation, configuration and testing for new installations, upgrades, and/or maintenance. This is an onsite role, will need to be located within commuting distance of our Newark, DE site. What you will accomplish together with us: You must possess an excellent level of product knowledge and serve as liaison between the US organization and engineering staff. You will take ownership of technical software issues, and work with our Internal product groups to resolve more advanced issues when necessary. In this role, you will resolve and escalate field issues without the need for management intervention. In the event of an issue, you will document troubleshooting and problem resolution steps. You will log service issues in our CRM system. Your tasks will include assisting with software upgrades and enhancements in the field. You will manage new software releases and system configuration details. You will effectively coordinate and deliver training for field engineers to enable successful installations, preventative maintenance, and troubleshooting break fix repairs. One of your duties will be to maintain a healthy relationship with manufacturing, engineering, and project teams, feeding back ideas for product improvement. What Will Convince Us Bachelor's degree in biotechnology, engineering or IT discipline, or you possess 10+ years of experience in supporting automation in a laboratory or production environment. You have 5+ years' professional experience with at least three of these five areas: Supporting software-controlled automation equipment. Experience with databases such as Sybase, Oracle, SQLSERVER or MS Access Experience with software languages such as visual basic. Knowledge of OPC data suite Experience with complex fault finding. Willingness to travel to meet business needs and at short notice. Located within commuting distance of Newark, DE. Proficient with Microsoft Office programs. Proficient with Windows OS skills. Proficient with PC networking, TCP/IP. Proficient with PC architecture. We Value Self-motivated, conscientious, and reliable. Strong communication skills. Able to communicate with a wide range of users with different technical abilities. Able to communicate professionally with customers and senior management. Able to work effectively under pressure. Effective time management skills. Able to prioritize workload and customer demands. Strong team player who works well with others. Identification with our core values: Sustainability, Openness, Enjoyment What We Offer As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits: Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network" Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs. Intelligent Working Environment: Working in smart buildings with the latest technology and equipment. Retirement Savings Plan: 401 k (with generous company match) Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class. Please view equal employment opportunity posters provided by OFCCP here. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com. E-Verify Participation Info E-Verify Workers Rights Sartorius is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling +1 631 254 4249 ext 8330 or via e-mail at accommodationrequest@sartorius.com About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers

Posted 30+ days ago

Sales Support Associate-logo
Sales Support Associate
Holiday Inn Club VacationsMyrtle Beach, SC
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you. The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B and Sales Receptionist job functions are performed in a professional and organized manner while providing a quality experience for our guests. ESSENTIAL DUTIES AND TASKS: Performs all elements of the check-in and departure process for the designated sales and marketing department. Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments Prepare and distribute all departmental reporting upon management's approval Executes the gifting process for the designated sales and marketing areas QUALIFICATIONS: Excellent computer and telephone skills. Proficient in use of Internet, MS Word, PowerPoint and Excel. Strong commitment and execution of customer service skills. Able to priorities, organize and delegate assignment with ease. Strong work ethic. Excellent verbal and written communication skills are essential for success. Possess well-developed judgment, interpersonal and communication skills. Attention to details and analytical as well as creative approach to tasks. Participates in proactive team efforts to achieve departmental and company goals. Carries out any reasonable request by management

Posted 2 weeks ago

Mainframe Technical Support Engineer - Storage Management-logo
Mainframe Technical Support Engineer - Storage Management
Broadcom CorporationPittsburgh, PA
Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please Sign-In before you apply. Job Description: Summary This position is responsible for providing technical support for complex issues involving Mainframe Storage Management software to ensure our customers achieve their desired business outcomes. Technical Support Engineers are expected to deliver a superior customer experience by exhibiting technical expertise and timely and clear communications. Key Responsibilities Prioritize and balance workload making good use of time to manage multiple concurrent cases. Collaborate with other team members in case management and resolution. Analyze customer provided data and perform research to formulate potential solutions for customer issues. Provide assistance to prevent future issues by proactively sharing information with the customer regarding recent product updates and knowledge documents. Research and investigate complex issues for Broadcom product defects for associated product(s). Use logs, traces, dumps, debuggers, review of product code, scripts or other software tools as a precursor to involvement by the Development team. Maintain and utilize lab environments to replicate customer issues to determine solutions or identify product defects. Share configuration best-practices with customers. Identify barriers preventing customers from upgrading or deploying products. Communicate business impact of product issues to the Development team and collaborate on prioritization and selection of solutions. Lead and coordinate aged/escalated issues to the customer's satisfaction. Provide structured follow-up coaching for less-experienced team-members. Utilize Knowledge Centered Service (KCS) processes to appropriately reuse, create, update, publish, and retire knowledge. Collaborate with colleagues in developing knowledge content. Adhere to best practices and case hygiene in the case resolution methodology. Participate in the weekend on-call rotation for Severity 1 support. Expand product knowledge, technical knowledge and soft skills through formal, informal, and self-study learning opportunities. Stay current with Broadcom Support best practices, procedures, products and systems. Earn product and industry certifications as relevant to job responsibilities. Skills & Competencies Proven customer service skills Strong written and verbal communication skills Teamwork, collaboration, reliability, and self-direction Relevant technical competence for this role Mainframe operations or systems programming experience - z/OS, z/VM and/or z/VSE Strong knowledge of Mainframe technologies such as JCL, ISPF, REXX, USS, etc. Storage Management experience expertise as a Storage Architect, Engineer, or Administrator competence with disk, virtual tape and physical tape technologies (examples DFHSM, DFSMS, RMM; Broadcom products including Vantage, Disk Backup and Restore, Allocate, and CA 1) Preferred Education Bachelor's Degree or global equivalent in Computer Science or a related discipline. Technical and professional certifications as applicable to the position. Work Experience Typically 5+ years of related professional experience in a Mainframe environment working in Software Support or Systems Programming. Demonstrated proficiency with Broadcom (or comparable competitor solutions) per the specific role. Candidate must have the legal right to work in the US. This is a work-from-work position. Remote work is not an option. Additional Job Description: Compensation and Benefits The annual base salary range for this position is $71,000 - $113,000 This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements. Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Posted 30+ days ago

Mortgage Strategy Support Assistant Manager, Full-Time, Hybrid Marlboro Or Chelmsford MA-logo
Mortgage Strategy Support Assistant Manager, Full-Time, Hybrid Marlboro Or Chelmsford MA
Digital Federal Credit UnionMarlborough, MA
Schedule Monday- Friday 8:00 am- 5:00 pm What You'll Do Summary/Objective: The Mortgage Strategy & Support Assistant Manager is responsible for complex/sensitive functions in mortgage technology, systems, analytics, secondary & capital markets including administration of loan, pricing, oversight of the hedging the process, monitoring fall-out and rate locks, identifying eligible loans for sale, and delivering committed loans to the proper investor. The incumbent will provide performance reporting, recommend process enhancement, and oversee products and pricing with various investors. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Responsible for hiring, training, evaluating, developing, promoting, compensating, and disciplining subordinates within current policies and procedures established through Human Resources and within approved budget guidelines. Monitor the mortgage loan pipeline to optimize profits and minimize losses for the credit union. Determines market conditions for competitive pricing for loan funding and purchase. Ensures all secondary market operations are carried out in compliance with applicable regulations. Ensures committed loans conform to secondary market guidelines and all necessary documents are delivered with loan files. Oversee all support and administration functions for the Mortgage department technology systems for Operations, Originations, and Servicing. Ensuring implementation, maintenance, and enhancements are fully tested and deployment is seamless. Proactively anticipate business opportunities, and lead investigation, design, and execution of those initiatives - analyze solutions, build the business cases, influence stakeholders, make recommendations, and drive the execution of desired changes. Guide Mortgage Operations, Mortgage Services, and Mortgage Originations & Support on certain strategic initiatives and take the lead in others. Scope, plan, and structure work when applicable. Gain alignment with the operations leaders on timelines, implications, and key metrics. Monitors daily interest rate pricing and makes recommendations to management for any changes in daily rates necessary to limit the credit union's long-term interest rate risk. When interest rate changes are made incumbent will ensure all pertinent rate sheets and media are uploaded and convey the information to the appropriate departments for immediate implementation. Oversee the transmission and delivery of loan commitment and pool data into the FNMA/FHLMC selling systems. Serves as a line of communication with secondary market buyers for issues that arise regarding committed and sold loans. Seeks guidance from management in resolving complex issues. Handle pricing exceptions, renegotiations, and extended rate locks, maintenance, and reporting. Report all pricing exceptions to the appropriate manager for approval. Required to update/maintain appropriate policies and procedures to maintain compliance with secondary market guidelines and federal/state regulations. Oversee fall-out monitoring and reporting and make recommendations for appropriate hedge coverage based on market and pipeline performance. Work with third-party providers to ensure key performance indicators are being achieved. Ensures completion/timely remittance of all required documents necessary to complete loan sales. Provides weekly production activity report to management. Collaborate with the accounting group on TBA hedge and forward agency commitment positions, and proper accounting of all loan sales. Leverage pricing model and margin targets provided by senior management to create and publish daily rate sheets. Market surveillance and reporting. Monitor and analyze the real-time bond market to identify recommendations for immediate changes (positive and negative) to pricing and margins guidance. Assist competitive market research and data analysis related to interest rates for loans and variables to enhance pricing and financial forecasts. Prepare, analyze, and distribute pricing analysis/reports. Review and price (bid) bulk loan pools for both bulk purchases and securitizations, ensuring all pooling parameters are met. Manage Product & Pricing Engine (PPE) and information output. Contribute to the process of model and technology improvements across various analytic and database tools. Communicate with both internal and external business partners both verbally and in writing on topics and updated related pricing matters. Ensures all department Policies and Procedures are accurate and up to date. Perform other job-related duties as assigned by Manager (s). What You'll Need 5-7 years of leadership and related experience BA/BS Degree preferred or equivalent work experience Knowledge of State, Federal, and NCUA compliance regulations Knowledge of Secondary Marketing & Loan Delivery guidelines Preferred system experience: LOS/POS system, LPA/DU, product & pricing engine, mortgage servicing platform, and data warehouse. What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. #INDMI

Posted 1 week ago

Academic Support Math Interventionist, Academy - Middle School-logo
Academic Support Math Interventionist, Academy - Middle School
Lipscomb UniversityNashville, TN
Job Duties: Math Intervention Provide targeted math instruction and support to students struggling with specific concepts, working collaboratively with teachers to improve student outcomes and close achievement gaps Uses identified research-based interventions focused specifically on individual student needs Uses data to provide instruction to students and to bring their skills to grade-level Maintains data-based documentation of continuous monitoring of student performance and progress Assists with identifying students for placement in intervention groups Communicates with teachers, administration, and families regarding student progress Supports implementation of assessment tools and data management systems Ability to assess, prescribe, and evaluate the reading needs of individual students to determine the level of need. Maintain the confidentiality of student education records. Student education records include all records, files, documents, and other materials that contain personally identifiable information on any student. Perform other duties and responsibilities as requested by the Director of Academic Support.

Posted 30+ days ago

Customer Support Team Lead-logo
Customer Support Team Lead
CanopySouth Jordan, UT
Customer Support Team Lead Canopy Tax, South Jordan About Us Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. Our goal is to help our clients unlock the firm they've always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. Click here to see why our clients love Canopy. Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more! The Opportunity We're looking for a Customer Support Team Lead to help coach, develop, and support our team of Customer Support Agents. You'll report to and work closely with the Customer Support Manager and play a key role in building an exceptional support experience for our customers. This is a people-first leadership role with a focus on delivering high-quality service, driving team performance, and helping our support agents grow and thrive. Key Responsibilities: Lead a team of Customer Support Agents, ensuring exceptional service across phone, chat, and email channels Provide day-to-day coaching, guidance, and support to team members to drive individual and team performance Conduct regular 1:1s, performance check-ins, and coaching conversations Monitor and analyze key support metrics including CSAT, availability, efficiency to ensure team goals are met or exceeded Own QA reviews for support conversations and provide regular feedback Act as a point of escalation for complex or sensitive customer issues, modeling effective resolution strategies Foster a positive, collaborative, and high-performance team culture Identify and implement opportunities to streamline support processes, improve workflows, and enhance documentation Help onboard and train new support team members Collaborate cross-functionally with Product, Engineering, and Success teams to share customer feedback and solve problems Contribute to the creation and maintenance of internal resources, including team documentation Skills you'll need: 2+ years of experience leading teams Experience in customer-facing roles Exceptional interpersonal skills with a passion for coaching, mentoring, and team development Deep commitment to delivering outstanding customer experiences Excellent written and verbal communication skills, with the ability to communicate clearly and compassionately Highly organized and capable of managing multiple priorities in a dynamic, fast-paced environment Experience with support tools like Zendesk, Intercom, or similar Data-driven mindset with the ability to analyze and act on team performance metrics A proactive, empathetic approach to solving both customer and team challenges We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway. Why You Want to Work Here: Flexible Paid Time Off - that you're actually encouraged to use plus 10 company holidays! ️ Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only. 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting. Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP). Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones. Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage. Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians! Company Events - including monthly company-wide meetings, summer parties, and more. ERG Committees - drive initiatives around education, community outreach, recruiting, and onboarding, fostering an inclusive workplace and diverse employee engagement. Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We've got you covered. Our Values: We approach our work every day with a few things in mind: Own - we own this place! We focus on outcomes, holding ourselves & each other accountable. Win - we win by delighting our customers with the very best products and services. Do Good - we work hard to be good people! Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback. To learn more about us & our values, click here. Interviewing @ Canopy: We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy: Once your application is received, we will review it and get back to you if we feel like it's a mutual fit! 20 minute phone call with the People Team 45-60 minute video or in-person interview with the Hiring Manager 1-3 rounds of interviews depending on the role Final Interview Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews-our hiring teams will always make sure to save time for questions at the end! Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Posted 1 week ago

Direct Support Professional: Floater-logo
Direct Support Professional: Floater
ChimesFairfax, VA
Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. Set Pay Rate: $21.53 per hour Core Responsibilities (Applicable to All DSP Roles) Provide direct support and supervision to individuals to ensure safety, engagement, and well-being. Assist individuals with personal care tasks, including hygiene, dressing, mobility, and meal preparation. Implement and follow individualized care plans, supporting each person's goals and skill development. Administer medications accurately and in compliance with agency policies and regulations. Ensure a safe, clean, and organized environment, adhering to health and safety protocols. Utilize approved behavior intervention techniques to assist individuals in emotional and behavioral regulation. Maintain accurate documentation of daily activities, progress, incidents, and other required reports. Foster community integration by facilitating participation in activities, events, and social interactions. Maintain open communication with supervisors, team members, and external service providers. Attend required training, staff meetings, and professional development sessions to stay informed and compliant with agency expectations. Work a flexible schedule, including evenings, weekends, and holidays, as needed. Treat all individuals with dignity, respect, and kindness. Role-Specific Responsibilities Day Program DSP Engage individuals in structured activities that promote learning, socialization, and skill development. Monitor and support individuals throughout the day, ensuring active participation in program activities. Transport individuals to and from program activities and community outings. Collaborate with the day program team to enhance service delivery and improve outcomes. Residential DSP Support individuals in maintaining independent living skills, such as housekeeping, budgeting, and cooking. Assist with grocery shopping, meal planning, and meal preparation based on dietary needs and preferences. Monitor and report any health concerns, ensuring medical appointments are scheduled and attended. Serve as a liaison between individuals, their families, and healthcare providers to ensure continuity of care. Floater DSP Adapt to different home and program environments, providing coverage as needed. Be flexible and responsive to staffing needs, traveling between various locations as assigned. Ensure consistency in care and documentation across different program sites. Remain awake and alert during overnight shifts, conducting scheduled safety checks. Requirements Education: High school diploma or equivalent required; additional coursework or certifications in human services preferred. Certifications: Must obtain and maintain active certifications in: Certified Medication Technician (CMT) CPR/First Aid Mandt (or other crisis intervention training) Experience: Prior experience working with individuals with disabilities is preferred but not required; a strong commitment to person-centered support is essential. Skills: Strong communication, problem-solving, and interpersonal skills. Ability to follow detailed care plans and work both independently and as part of a team. Physical Requirements: Must be able to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks. Other: A valid driver's license and an acceptable driving record as determined by agency policies. Additional Information DSPs are required to participate in ongoing training, professional development, and staff meetings to enhance their skills and knowledge. This role requires patience, empathy, and the ability to support individuals with kindness, dignity, and respect. Work schedules may vary and can include evenings, weekends, and holidays to meet program needs. What's in it for you? Total Rewards Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" Discounts on Verizon mobile service And More! #CDV302

Posted 30+ days ago

Direct Support Professional: Sunday 9Am-11Pm; Mon-Wed 3Pm-11Pm-logo
Direct Support Professional: Sunday 9Am-11Pm; Mon-Wed 3Pm-11Pm
ChimesFairfax, VA
Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. Set Pay Rate: $21.53 per hour Core Responsibilities (Applicable to All DSP Roles) Provide direct support and supervision to individuals to ensure safety, engagement, and well-being. Assist individuals with personal care tasks, including hygiene, dressing, mobility, and meal preparation. Implement and follow individualized care plans, supporting each person's goals and skill development. Administer medications accurately and in compliance with agency policies and regulations. Ensure a safe, clean, and organized environment, adhering to health and safety protocols. Utilize approved behavior intervention techniques to assist individuals in emotional and behavioral regulation. Maintain accurate documentation of daily activities, progress, incidents, and other required reports. Foster community integration by facilitating participation in activities, events, and social interactions. Maintain open communication with supervisors, team members, and external service providers. Attend required training, staff meetings, and professional development sessions to stay informed and compliant with agency expectations. Work a flexible schedule, including evenings, weekends, and holidays, as needed. Treat all individuals with dignity, respect, and kindness. Role-Specific Responsibilities Day Program DSP Engage individuals in structured activities that promote learning, socialization, and skill development. Monitor and support individuals throughout the day, ensuring active participation in program activities. Transport individuals to and from program activities and community outings. Collaborate with the day program team to enhance service delivery and improve outcomes. Residential DSP Support individuals in maintaining independent living skills, such as housekeeping, budgeting, and cooking. Assist with grocery shopping, meal planning, and meal preparation based on dietary needs and preferences. Monitor and report any health concerns, ensuring medical appointments are scheduled and attended. Serve as a liaison between individuals, their families, and healthcare providers to ensure continuity of care. Floater DSP Adapt to different home and program environments, providing coverage as needed. Be flexible and responsive to staffing needs, traveling between various locations as assigned. Ensure consistency in care and documentation across different program sites. Remain awake and alert during overnight shifts, conducting scheduled safety checks. Requirements Education: High school diploma or equivalent required; additional coursework or certifications in human services preferred. Certifications: Must obtain and maintain active certifications in: Certified Medication Technician (CMT) CPR/First Aid Mandt (or other crisis intervention training) Experience: Prior experience working with individuals with disabilities is preferred but not required; a strong commitment to person-centered support is essential. Skills: Strong communication, problem-solving, and interpersonal skills. Ability to follow detailed care plans and work both independently and as part of a team. Physical Requirements: Must be able to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks. Other: A valid driver's license and an acceptable driving record as determined by agency policies. Additional Information DSPs are required to participate in ongoing training, professional development, and staff meetings to enhance their skills and knowledge. This role requires patience, empathy, and the ability to support individuals with kindness, dignity, and respect. Work schedules may vary and can include evenings, weekends, and holidays to meet program needs. What's in it for you? Total Rewards Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" Discounts on Verizon mobile service And More! #CDV302

Posted 30+ days ago

Seasonal Property Operations Support-logo
Seasonal Property Operations Support
The Scion GroupBirmingham, AL
The Scion Group seeks full-time and part-time temporary staff to support our apartment turnover period, lasting between 4-8-weeks. As temporary assistance for property Turnover, you will help us to provide a seamless move-out and move-in experience for our residents. Responsibilities: Performs miscellaneous maintenance duties as assigned by the manager including but not limited to painting, minor drywall repairs, replacing batteries, light bulbs, blinds and doors, caulking, power washing, trash removal and furniture removal/install. Participates in apartment inspections and assist in documentation of overall unit condition. Performs light housekeeping duties. Helps to keep grounds clean and free of debris and trash. May also perform general administrative assistance including but not limited to opening, closing and maintaining the office, clubhouse and amenities, maintaining office organization and file structure, logging and retrieving customer packages. Qualifications: All-in attitude and an eagerness to help in a variety of capacities! Good communication skills and a strong customer service mindset. Willing and able to lift and move equipment, trash bags, and other miscellaneous items both indoors and outdoors. Frequent physical movement is expected. Must be 18 years of age or older by date of start. Working Environment and Physical Demands: Extensive mobility including the ability to lift 100 lbs. as necessary, as well as ability to kneel, crouch, crawl and climb to reach items in need of repair Must be able to stand for long periods of time (8 hours or more per day) to perform the following physical activities: bending, climbing step ladders, lifting, carrying, grasping, gripping, turning, reaching above shoulders, pushing and pulling, climbing stairs; stooping and squat kneel. The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities. IND3 #wearehiring #werehiring

Posted 30+ days ago

AWC Autism Support Staff Member-logo
AWC Autism Support Staff Member
ServicenetWestfield, MA
Benefits: Flexible schedule Opportunity for advancement Training & development AWC Support Staff Part Time Location:Belchertown, MA Program: Family Services Pay: The hourly rate for this position will be determined based on the specific individual served and will be provided by the program coordinator. A good faith range for this role is [$18.00/hour - $22.00/hour], depending on the needs of the individual and agency policies. Schedule: Per-Diem position - days and hours vary based on individual served. ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As an AWC Support Staff member, you will engage in fun recreational outings, assist the person they support in skill-building opportunities, socials situations and model appropriate behavior. You will help the Individual to meet their chosen goals and to become more independent and engaged with their community. Staff completes related records and summaries as specified. Staff must be able to transport person supported in their own vehicle (mileage reimbursement provided). About the Agency with Choice Program: The Agency with Choice Program offers a co-employment model where ServiceNet partners with individuals and their families to train and manage support staff. Participants and families have the opportunity to: Interview, hire, and negotiate pay rates for employees, with guidance from ServiceNet and adherence to agency policies. Supervise employees on a daily basis. ServiceNet handles employee payroll, including tax withholding, employment tax filings, and workers' compensation coverage. Additionally, participants receive monthly financial reports to ensure spending aligns with their plan and can make adjustments as needed. The responsibilities of Support Staff vary based on agreements with the Department of Developmental Services and the specific needs of the participant. Key Responsibilities: Engage, assist, instruct, motivate and monitor individuals in social/recreational, skill building and family directed activities. Learn the individualized services of each person and participate in their routine implementation. Accompany individual to appointments, social functions, recreational activities and other planned events as requested by the supervisor, to include providing transportation. Complete related records as required and instructed by contract or supervisor per standard format ensuring confidentiality and safe keeping of documents. Respond and relate to routine inquiries, visitors, the Individual's family, friends and allied staff or professionals as outlined in program standards or by the program supervisor. Submit weekly or bi-weekly time sheets with summaries of activities in a timely manner. Qualifications: Must be 18 years of age or older. Valid driver's license and reliable transportation/vehicle as required by program. High school diploma or GED 1 or more years of experience supporting individual with Autism in home or community. Benefits / Incentives: Flexible Scheduling Paid orientation and training Career Growth / Education Advancement Opportunities Compensation Breakdown: The hourly rate for this position will be determined based on the specific individual served and will be provided by the program coordinator. A good faith range for this role is [$18.00/hour - $22.00/hour], depending on the needs of the individual and agency policies. About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Join Us Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet https://www.servicenet.org/ ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Posted 30+ days ago

Direct Support Worker-logo
Direct Support Worker
CatalightEwa Beach, HI
Are you a self-motivated and reliable person who can work with adults with disabilities while helping them develop their skills and grow? Then we need you! At Easterseals Hawaii, we are dedicated to serving people with disabilities and building communities of Aloha where everyone has the ability to live independent, fulfilling lives. Our Direct Support Workers promote the individual growth of program participants in a safe and positive learning environment (either in a program, community, or home-based setting) with a focus on increasing the participant's options, opportunities, and community integration with daily life in support of our mission to make a positive difference. Depending on the needs of the program and the candidate's availability, Direct Support Workers are assigned to a facility or in-home based clientele. Our skilled staff will provide you with the training you need to feel comfortable and confident in all aspects of the role. Join our team today and receive a $500 sign-on bonus! We value our employees and want to show our appreciation right from the start. This is just one of the many benefits you'll enjoy when you work with us. Don't miss out on this exciting opportunity to join our team and earn a bonus just for signing on! ESSENTIAL JOB FUNCTIONS Support participants to achieve the highest level of independence possible in pursuit of their definition of a "good life." Provide input on and implement the participant's Individual Plan. Follow organizational guidelines to promote the participant's health and safety. Monitor, respond to and report issues of concern to the Case Coordinator or other supervisor. Provide personal care and assist with daily living activities (toileting, dressing, feeding, etc.) as needed, while respecting the participant's privacy and confidentiality. Accurately complete all participant-related data and documentation by the assigned deadline via a web-based platform. Accurately submit timesheets, leave requests, required credentialing documents, work related training and other required paperwork by the assigned deadline via the Family of Company's (FoC) web-based platforms. Attend and participate in department meetings and trainings as required. Other duties as assigned. Assist in maintaining a clean, hygienic, and safe environment. Respond appropriately and immediately to emergencies as defined in the Family of Companies (FoC) Operational procedures. Report any safety concerns to the Program Manager or other supervisor Handle multiple tasks, adhere to deadlines, and process urgent projects while paying attention to detail. Other duties as assigned. QUALIFICATIONS Minimum Education, Experience & Training Equivalent to: Must be at least 18 years of age. High School diploma, General Equivalency Diploma (GED) or equivalent Knowledge, Skills & Abilities: Exercise patience and understanding working with participants of many skill levels and individual needs. Be culturally respectful while working with an ethnically, linguistically, and economically diverse population. Communicate effectively (verbally and written), and read, using the primary language within the workplace. Exercise confidentiality and discretion pertaining to the work environment as required by HIPPA. Be committed to the values of the organization while demonstrating good judgment, flexibility, and discretion when dealing with confidential and sensitive matters. Operating knowledge of a computer, iPad or tablet, applications and software, standard office equipment and Microsoft (Outlook, Word, and Excel). Must be able to use an iPhone or work cell phone if applicable. Ability to work comfortably with individuals at all levels within the organization. Physical Requirements: Frequent bending, reaching, squatting, kneeling, twisting when working with participants. Responsive to audio and visual cues from participants and their families, other staff members, and the environment Work calmly during behavioral and health-related incidents. Use logic and reasoning for anticipating future needs, goals, and events. Stand or sit for extended periods of time, stand for up to 6-8 hours a day. Occasional lifting, carrying, pushing, and loading of materials up to and including 50lbs. Provide assistance during transfers when applicable. Some participants may require the use of a Hoyer lift for transfers. Frequent driving (to and from office, the community, and participants' homes) when applicable. Work at participants' homes, community settings, and ESH facility, depending on assignment. CONDITIONS OF EMPLOYMENT Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. Reliable transportation needed. (For locations where driving is required) Must have a valid Driver's License with Insurance, proof of current vehicle registration and safety check; maintain a clean driving record. Must pass health screenings, obtain vaccinations and clear TB testing based on company policies. Freedom from any communicable disease or medical conditions that would interfere with the physical requirements of this position. Obtain and maintain clearance through the Office of Inspector General. Obtain and maintain current First Aid and CPR certification. Must attend all required training. Time Type: Full time Compensation: $17.50 - $18.50 Per Hour The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Easterseals Hawaii is an equal opportunity employer.

Posted 30+ days ago

Clinical Support Specialist-logo
Clinical Support Specialist
Herzing UniversityKenosha, WI
If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process. This is a grant-funded temporary position, funding is expected through September 2029. Shifts in the grant funding may impact employment status. EDUCATION and/or EXPERIENCE REQUIREMENTS: Minimum of two years of demonstrated experience providing superior customer service Minimum of one year of demonstrated experience providing superior administrative support/clerical support Associate's degree, Bachelor's degree highly preferred Proficient knowledge and experience with CampusVue preferred Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $20.86 to $28.22 Click Here to learn more about careers at Herzing University. PRIMARY DUTIES AND RESPONSIBILITIES: Contract Tracking: Assumes duties related to facilitating clinical contracts while clinical coordinator is unavailable. Clinical Applications: Creates and distributes clinical application information on a term-by-term basis Creates Master Spreadsheets for Nursing team to track progress of Student Clinical apps Creates student file for each course in which they are registered and submitting clinical applications Maintains communication with students, providing clinical application and course rescheduling updates Gathers required information for clinical applications and moves them forward to the clinical coordinator Helps the students as needed to fill out the apps correctly and who to notify for next steps or if they have other issues that arise Collaborates with the clinical coordinator regarding other tasks related to clinical applications Clinical Placements: Enters student clinical placements into CampusVue to ensure compliance Adds the student file for each clinical course into SchoolDocs and assures each file is complete Data Compilation: Compiles spreadsheets based on other spreadsheets, forms, data from CampusVue, etc. on an as needed basis for accreditation prep, report assistance, etc. Assist with pulling data from Key Survey and other electronic software programs- Preceptor evals, clinical apps, etc. Completes roster report from CastleBranch and collaborates with the Clinical Coordinator & Program Chairs to ensure clinical compliance Reviews Invoice Reports from various vendors. Student Documentation and Support: Creates hard-copy files for all present students for backup and for required graduation audits Creates photo ID badge for students entering their first clinical or practicum Prepares spreadsheet for mail-merge: preceptor letters to be used for CE credits and preceptor welcome letters Assists Department Chair: scanning, printing, organization for site-visit Assists with graduation audits (printing and organizing student files, filing and organizing clinical paperwork, assisting with calculations and double-check system) Creates spreadsheet and documentation for states requiring placement reporting. Assists Clinical Coordinator with a variety of documentation processes such as orientation, preceptor communication, etc. Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time. It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix .

Posted 30+ days ago

Applications Analyst I (Hits Interoperability Support)-logo
Applications Analyst I (Hits Interoperability Support)
The University Of Kansas HospitalShawnee Mission, KS
Position Title Applications Analyst I (HITS Interoperability Support) Broadmoor Campus Position Summary / Career Interest: Responsible for implementation and support of applications. Works closely with end users to troubleshoot and correct problems relating to applications and assists with conversions and implementations of software products. Uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products. Maintains and supports specified installed application software products. Responsibilities and Essential Job Functions Demonstrates accountability in delivering assigned task. Reports project issues and accomplishments to project manager. Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development. Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures and hospital/departmental policies. Participates in the planning, development, implementation, maintenance, support and evaluation of clinical or business application systems as assigned. These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing and troubleshooting. Participates/Contributes/Takes instructions in team and project meetings. Works closely with team/department members. Works effectively and efficiently as part of a team on assignments. Can work independently on some assignments. Takes direction. Under direct supervision, designs, documents, builds and modifies the complex critical applications in order to best meet the needs of the organization. Demonstrates knowledge of tools such as process flow documentation and base level project reporting. Under direct supervision, is able to research stakeholder request for optimizations using various tools including vendor application resources. Develops and maintains knowledge of interface design and development between various distributed systems. Understands interface protocols and specifications and how information can flow between systems. Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application must be obtained within 6 months of employment. Learns, develops, and maintains competency in the assigned application or technical area. Understands application impacts within the clinical and/or the business departments and resources. Maintain certification/proficiencies once obtained. Develops a basic understanding of system logic concepts (for example, routing rules). Develops competence in the area of mentoring new analysts. Demonstrates excellent customer service skills. Participates and contributes in various team meetings. Develops understanding of project management methodologies including planning, scope definition/documentation, timeline development, dependency consideration, staffing, project structure and statusing/issue management. Also gains understanding of project management tools, such as Eclipse, SharePoint issues lists, etc. Contributes and participates in turnover documentation and presentations when projects are complete and handoff to other analysts for support is conducted. Develops understanding of testing concepts including different types of testing and their objectives. Develops and executes test scripts based on future state workflows and software enhancements/fixes. Is responsible for maintenance of test scripts as workflows change based on software changes or user requirements. Documents status and issues of testing and participates in troubleshooting and issue resolution. Participates in testing planning by helping identify test scripts needed, patients needed, and resources to include. Reviews future state workflow documentation with Trainer for curriculum development. Validates training curriculum with Trainer. May also serve as proctor during training events. Reviews training questions during training events and helps to document responses. Participates in communication development of optimizations by producing screen shots and explanations of new feature/function/workflow. Responds to off duty call Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience Associates Degree in Information Technology Or four years' experience in application analyst role in a healthcare setting. Preferred Education and Experience Bachelors Degree in Information Technology Required Licensure and Certification Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application. The certification must be obtained and maintained according to Epic's CEE program guidelines in order to be qualified for, and maintain, occupancy in this role. within 180 Days Time Type: Full time Job Requisition ID: R-41303 We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Posted 30+ days ago

IT Support Specialist-logo
IT Support Specialist
Live Nation Entertainment INCPhiladelphia, PA
Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DO Manage ticketing queue and allocating tickets appropriately to team. Assist manager in interview process of new candidates. Provide immediate, high urgency support to all end users at our Hollywood office (MAC/Windows), which will require mobility to handle walk-ups and emergencies in the building. Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments. Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration. Troubleshoots problems with computer systems and local file servers, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required. Acts as an advanced technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies outsourced providers as required. Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services. Assists in instructing staff in the use of standard business and administrative software, including word processing, spreadsheets and database management; provides instruction or written documentation where required. Ensure prompt resolution of equipment issues through efficient troubleshooting, thorough product knowledge, and proper escalation and communication. Carry out equipment installations at multiple office locations, following established procedures to deliver consistent reliable end-user work environments. Troubleshoot and repair hardware failures and issues relating to desktop technologies, e.g. laptops, desktops, printers, video conferencing, IP phones. Assist with network setup and configuration including routers, switches, analog modems, and wireless access control devices. Performs Active Directory & Exchange Messaging tasks using Active Directory and Exchange Management Consoles Manages and completes IT projects individually or on teams as directed by management Executive level support WHAT THIS PERSON WILL BRING B.S. in computer science or related field and/or experience in lieu of degree, or at least 5 years of comparable work experience Extensive knowledge of Windows is required; MAC OS and iOS operating systems experience is highly preferred 5 years+ of demonstrated progressive technical experience in a similar role within an MIS team or department Excellent interpersonal relations skills showing extensive experience supporting executive-level customers Experience with Parallels, Windows XP and 7, and 2010/2013 MS Office applications is required; Outlook for Mac 2011/2016 Experience performing Microsoft Active Directory, Windows Server, AD Domains and Exchange System Management tasks Must be able to travel by car to other local offices if required Must have a valid driver's license and a good driving record Experience with various mobile technologies in a corporate environment including IOS and Android Strong knowledge in the area of PC hardware and components such as monitors, keyboards, printers and disk drives Comp TIA A+ and Network + preferred Ability to work independently, make good use of time and prioritize multiple tasks Working knowledge and experience with Casper, MAC scripting a plus Knowledge of Cisco VOIP telephony, Call Manager Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry objects weighing up to 40 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. BENEFITS & PERKS Our motto is 'Taking Care of Our Own' through 6 pillars of benefits: HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH: 401(k) program with company match, stock reimbursement program FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS: Volunteer time off, crowdfunding match EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. #LI-CJ1 #LI-OnsitePhiladelphia,PA

Posted 30+ days ago

PT Support Associate-logo
PT Support Associate
Tory BurchCarlsbad, CA
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love- Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of women and men who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable- We change before we have to Entrepreneurial- We own it Collaborative- There's no "I" in Tory Client & Brand Focused- We put ourselves in Tory's shoes Live the Values- We show up for each other Functional Expertise- We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 21.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.

Posted 30+ days ago

Senior Consultant - Technical Support Developer-logo
Senior Consultant - Technical Support Developer
Baker Tilly Virchow Krause, LLPTampa, FL
Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Technical Support Senior Associate/Consultant responsibilities include providing escalation support for Sage Intacct client customizations and products, building utilities, tools, customized Sage Intacct pages, data fixes, and working on specialized development projects to support ongoing development efforts and strengthening Baker Tilly's internal technical capabilities. Job Responsibilities: Become a technical subject matter expert (SME) in Sage Intacct development and integrations. Communicate effectively with internal staff, external development vendors, development teams of customers, etc. Perform Baker Tilly Sage Intacct product installations. Page Customizations: Design, estimate, and deliver page script customizations for clients. Manage support queue in ZenDesk ensuring timely resolution and communication for inbound requests. Work closely with Baker Tilly Sage Intacct support to ensure quality client communication. Support existing Sage Intacct customizations and delegate/escalate to other team members as needed. As required, scope and design development projects for new customizations, applications, and features within the Sage Intacct ecosystem. Develop utilities, tools, data fixes and page scripts to support clients and internal staff. Review requests for assistance from Customer Support and delegate to appropriate personnel or research and work toward solutions as needed. Job Requirements: A Bachelor's degree or higher in Computer Science, Information Technology, or significant hands-on experience in a similar position. 2+ years' experience as a developer, ideally working on an ERP (Enterprise Resource Planning) system with significant 3rd party integrations. Hands-on experience working in PHP, Python, JavaScript, and Linux/Unix. Experience with AWS a plus. 1-2 years of experience in a consulting environment or in a role that required working directly with external customers and stakeholders. Ability to work effectively and professionally with employees at all levels of a customer's organization Strong desire to grow technically and advance career towards leadership/management positions within the team. The compensation range for this role is $85,910 to $162,890. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Posted 2 days ago

Manager, Strategic Customer Support Teams-logo
Manager, Strategic Customer Support Teams
Sunbelt Rentals, Inc.Saint Albans, WV
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Manager, Strategic Customer Support Teams Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Key Accounts Service Team Mgr. As a Key Account Service Team Manager, you will provide optimum customer service in line with Company policy and Partnership Agreements in a way that builds and promotes Sunbelt's reputation for exceeding the customer's expectations through the daily management of a team of employees to include hiring, motivating, recognizing and rewarding, coaching, counseling, training, and problem solving. DUTIES & RESPONSIBILITIES Manage daily operations through direction to hourly staff to meet all internal and external customer requirements. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers. Provide and administers performance feedback and coaching on a regular basis to each team member. Ensure availability to employees for providing appropriate coaching, counseling, direction and resolution. Ensure employees have appropriate training and other resources to perform their jobs. In conjunction with the HR Department, assist on resolving employee relations issues expressed by team members. Create and maintain a high-quality work environment so team members are motivated to perform at their highest level. Address and deliver disciplinary and/or performance corrective action according to company policy. Assist the Senior Manager with daily operation of the Key Account Team to include the development, analyses and implementation of staffing and training needs. Work as a member/leader of special or ongoing projects that are important to area/process improvement. Manage and approve payroll time cards for hourly staff. Manage all Strategic, National and Key Account customer orders and queries in accordance with Company Policy and Partnership Agreements. Manage all customer issues in accordance with Company Policy and the Partnership Agreements. Manage all customer complaints and route complaints quickly to the Senior Manager when there is difficulty in resolving the issue(s) effectively and on a timely basis. Communicate effectively with Strategic, National, and Key Account Managers on their customers' activity, and ensure that the customers' requirements are being delivered in accordance to their Partnership Agreement. Perform other duties assigned as assigned by the manager. QUALIFICATIONS Good working knowledge of the construction and rental industry. Previous experience in a customer service and manager role. Communicates clearly and concisely. Demonstrates effective listening skills. Embraces change and acts on suggestions to improve processes and service levels. Demonstrates the ability to effectively utilize Sunbelt's point of sales system (Wynne). Maintains a strong customer service ethic, by demonstrating a positive approach toward the customers' needs. Must be a strong team player and enjoy supporting others to "get things done". Demonstrate strong organizational skills paying close attention to details in order to minimize mistakes. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Base Pay Range: $60,344.00 - 82,973.00 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes health, dental and vision plans, 401(k), volunteer time off, short-term and long-term disability, accident, life and travel insurance, as well as flexible spending, tuition reimbursement, college savings, EAP and length of service awards. You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following time off from work, subject to Sunbelt's policies: twelve to twenty-five vacation days depending on years of service; five sick days; six paid holidays, two paid half day holidays, two floating holidays, one inclusion day, and one volunteer day (unless specified in a collective bargaining agreement). Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply. If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

Posted 1 week ago

Bilingual Spanish - Customer Support Specialist - ON Site-logo
Bilingual Spanish - Customer Support Specialist - ON Site
Blink Health Administration LLCPittsburgh, PA
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products- BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Location/Hours Full time position hourly, on-site in Pittsburgh (Robinson) Availability for Monday-Friday : 10am- 6pm EST, 11am-7pm, 12pm- 8pm OR 1pm- 9pm EST OR open for availability for 4 day 10 hour shifts from 11am-9 pm EST Availability for rotating Saturday shifts 9am-5pm Scheduling flexibility, as your schedule may change over time according to business needs Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking Requirements: Bilingual Spanish required High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 2 weeks ago

Technical Support Engineer 1, Resi-logo
Technical Support Engineer 1, Resi
PushPayAllen, TX
Technical Support Engineer I Location: Hybrid (3 days in office per week) in Allen, TX or Colorado Springs, CO only About the Role: Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry. We are looking for a Technical Support Engineer I who uses independent judgment in providing information, technical assistance, and support to Resi customers. Technical Support Engineer I provide technological systems support, maintenance, and testing for upkeep of customer systems; troubleshoots and resolves system hardware, software, and network failures and conflicts. A Technical Support Engineer I is typically the first contact many customers have with the company. Ranked number 10 by Seattle Business Magazine in the 'Washington's 100 Best Companies to Work For' list in the large companies category for 2024; and named as one of BuiltIn 'Best Places to Work' in Seattle, Denver and Dallas for 2025. Benefits and Compensation: We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer: 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents 401K match Hybrid work model - 3 days in the office / 2 days remote each week 12 paid Company Holidays 2 paid Volunteer Time Off days 15 days PTO, to start, increases with tenure and seniority. Paid parental and adoption leave Compensation Range: $43,200 - $49,920, depending on location. Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. What You'll Do: Deliver prompt and effective support to customers through established support channels (ticketing system, live chat, phone, email), addressing their needs and resolving technical issues both reactively and proactively. Must maintain clear and accurate communication to ensure their streaming concerns are thoroughly addressed. Follow existing processes for new customer onboarding, daily support procedures, and long-term customer success. Complete general product training as defined by published documentation Provide frontline support and incident triage. Provide timely responses and resolutions to customers via email and phone (reactive), frequently communicating with customers about their Resi needs and technical tickets or troubleshooting. Must be able to exchange accurate information in these situations. Collaborate with cross-functional teams in product development, hardware, billing, sales, and other departments to resolve known, and prevent future, issues (proactive). Write detailed bug reports for customer reported bugs. Dedication to continuous learning within the streaming and AV space in order to maintain a high level of support quality. Proactively identify patterns in support issues and escalate trends to Support Leadership for further investigation and resolution. What You'll Bring: 1 year support experience with an online service product 1 year experience with professional audio and video equipment, and AV production system design Working knowledge of IT, networking, computer hardware and software concepts Ability to work in dynamic and constantly evolving environments. Must possess excellent interpersonal skills with the ability to effectively de-escalate challenging customer interactions while maintaining a calm and professional demeanor. Ability to work a flexible schedule including weekends, evenings, and holidays. Preferred experience in AV production with large live stream events such as music or web Bilingual / Spanish Fluency to support our international customers. Work Environment & Physical Demands: Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. If you require a modification to your work equipment or furniture please contact the People Team - peopleteam@pushpay.com Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more. If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com. About Pushpay Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we're honored to have processed over $15 billion in charitable giving. We're growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us! Applications will be taken on an ongoing basis.

Posted 3 days ago

Certified Peer Support - Community Based Mental Health 257-logo
Certified Peer Support - Community Based Mental Health 257
Telecare Corp.Shelton, WA
Official Job Title for this role is Peer Recovery Coach I What You Will Do to Change Lives The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full-Time | 11:30 am- 8:00 pm | Tuesday- Saturday Expected starting wage range is $19.67 - $23.71. The full wage range goes up to $27.75. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) High School Diploma or GED required Peer Certification must be maintained throughout employment . Washington: obtain Certified Peer Counselor (CPC) through HCA prior to hire date and maintained throughout employment and certified by the Department of Health (DOH) as an Agency Affiliated Counselor (AAC) within 60 days of employment. One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges Experience as a beneficiary of the public Behavioral Health system of care Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to drive clients to appointments and groups, etc. (weekly mileage reimbursement at the IRS rate) Willingness to use the company vehicle to drive clients to appointments and groups, etc. Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) What's In It For You* Paid Time Off: For Full Time Employee it is 16.7 days in your first year Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) Free CEUs, free Supervision for BBS Associate License, coaching and mentorship Online University Tuition Discount and Company Scholarships Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan For more information visit: https://www.telecarecorp.com/benefits Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. As part of the Telecare family, the Thurston Mason Mobile Crisis program combines a comprehensive set of outreach services to provide an alternative level of intervention and follow up services to stabilize individuals in crisis to remain in the community and move toward recovery. To provide this set of outreach services, we are now developing a comprehensive bundle of services to work conjointly to engage this high‐risk population. These services include- Mobile Outreach Teams, Intensive Case Management Services, Peer Support, and linkages to community resources and outpatient treatment. The end goal is to provide effective prevention and intervention strategies for those most at risk in order to reduce or prevent more acute illness, high-risk behaviors, incarceration, and other emergency medical or crisis responses. EOE AA M/F/V/Disability May vary by position and location Full Job Description will be provided if selected for an interview. Peer Support Specialist, Peer Recovery, Peer Employment Training, PET If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Posted 30+ days ago

Sartorius AG logo
Technical Support Engineer - On Site - Newark, DE
Sartorius AGNewark, NJ
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Job Description

As the Technical Support Engineer, you will perform post-sales telephone and on-site technical software support for the US Service organization. You will assist with software installation, configuration and testing for new installations, upgrades, and/or maintenance.

This is an onsite role, will need to be located within commuting distance of our Newark, DE site.

What you will accomplish together with us:

  • You must possess an excellent level of product knowledge and serve as liaison between the US organization and engineering staff.

  • You will take ownership of technical software issues, and work with our Internal product groups to resolve more advanced issues when necessary.

  • In this role, you will resolve and escalate field issues without the need for management intervention.

  • In the event of an issue, you will document troubleshooting and problem resolution steps.

  • You will log service issues in our CRM system.

  • Your tasks will include assisting with software upgrades and enhancements in the field.

  • You will manage new software releases and system configuration details.

  • You will effectively coordinate and deliver training for field engineers to enable successful installations, preventative maintenance, and troubleshooting break fix repairs.

  • One of your duties will be to maintain a healthy relationship with manufacturing, engineering, and project teams, feeding back ideas for product improvement.

What Will Convince Us

  • Bachelor's degree in biotechnology, engineering or IT discipline, or you possess 10+ years of experience in supporting automation in a laboratory or production environment.

  • You have 5+ years' professional experience with at least three of these five areas:

  • Supporting software-controlled automation equipment.

  • Experience with databases such as Sybase, Oracle, SQLSERVER or MS Access

  • Experience with software languages such as visual basic.

  • Knowledge of OPC data suite

  • Experience with complex fault finding.

  • Willingness to travel to meet business needs and at short notice.

  • Located within commuting distance of Newark, DE.

  • Proficient with Microsoft Office programs.

  • Proficient with Windows OS skills.

  • Proficient with PC networking, TCP/IP.

  • Proficient with PC architecture.

We Value

  • Self-motivated, conscientious, and reliable.

  • Strong communication skills. Able to communicate with a wide range of users with different technical abilities. Able to communicate professionally with customers and senior management.

  • Able to work effectively under pressure.

  • Effective time management skills.

  • Able to prioritize workload and customer demands.

  • Strong team player who works well with others.

  • Identification with our core values: Sustainability, Openness, Enjoyment

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:

Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings

Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules

Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform

Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network"

Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.

Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)

Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account

Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate

Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com.

E-Verify Participation Info

E-Verify Workers Rights

Sartorius is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling +1 631 254 4249 ext 8330 or via e-mail at accommodationrequest@sartorius.com

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.

www.sartorius.com/careers