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Direct Support Professional-logo
Direct Support Professional
Grace Community Care and Homes Inc.Willingboro, NJ
Grace Community Care of NJ  is looking to hire (2) 1:1  Direct Support Professionals (DSP) one available for Day Shift 9am-3pm and another shift 4pm-8pm or Weekends Schedule: Monday- Friday Weekday Shift or Weekends Weekend shift days between Sat or Sun 9 -2pm This Requires Accompanying and transporting 1:1 client to various community engagement outings. Must have experience working with clients with Developmental Disabilities. Must have Driver's License and reliable transportation. CPR Training and Certification in Last 2 Years Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access. Proficient in note-writing and time recording. Team player mentality, professionalism, and punctuality. Qualifications: High school diploma or equivalent (Bachelor's degree in related field preferred). Experience in Direct support. Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access. Proficient in note-writing and time recording. Team player mentality, professionalism, and punctuality. Ability to pass Employment and Background checks. Responsibilities Provide direct support to individuals with developmental disabilities in daily living activities, including personal care and assistance with ADLs either in the community such as community centers or their own personal home. Observe and document patient behavior and progress, ensuring their safety and well-being. Collaborate with team members and families to implement care plans. Utilize first aid skills as necessary and maintain a valid driver's license for transportation needs. 1:1 Personal Care Experience Preferred Non-group home role. This is a 1:1 shift. Please reply with shift availability. Job Types: Full-time, Part-time, Contract Pay: From $19.00 per hour Expected hours: No more than 30 per week Benefits: 401(k) Paid time off Schedule: Day shift Evening shift Monday to Friday Morning shift Weekends as needed Experience: 1:1 DSP: 1 year (Required) Willingness to travel: 25% (Required) Work Location: In person Hit " Apply Now " where you'll head to our Applicant Portal and begin telling us about yourself and uploading your credentials.

Posted 30+ days ago

HR/Payroll & Admin Support 22HR-25HR DOE-logo
HR/Payroll & Admin Support 22HR-25HR DOE
ODORZX INC.Diamond Bar, CA
ODORZX INC. is seeking an HR/Payroll & Admin Support professional to assist our HR department in managing various administrative and payroll functions. In this role, you will play a key part in supporting the HR initiatives of our organization, ensuring that our team's needs are met efficiently and effectively. Responsibilities: Assist with payroll processing and ensure accuracy of employee time records. Support the recruitment process, including job postings, scheduling interviews, and providing onboarding assistance. Maintain employee files and ensure data integrity within HR systems. Assist with benefit coordination including enrollment, changes, and answering employee inquiries. Prepare and distribute HR-related communications to employees. Coordinate training sessions and employee development programs. Help manage and implement HR policies and programs. Provide general administrative support to the HR department as needed. Ensure compliance with applicable labor laws and company policies. Requirements Qualifications: Previous experience in HR, payroll, or administrative support preferred. Knowledge of payroll software and HRIS systems a plus. Strong organizational skills and attention to detail. Effective communication and interpersonal skills. Ability to maintain confidentiality and handle sensitive information appropriately. Proficient in Microsoft Office Suite, especially Excel. Ability to prioritize tasks and handle multiple responsibilities in a fast-paced environment. Strong problem-solving skills and a proactive approach to tasks. High level of professionalism and integrity. Join our team at ODORZX INC. and be part of a vibrant workplace that values your contributions and encourages development! Benefits Full Time Benefits Include: Vacation Time (After 1 Year) 401k With Match (After 1 Year) Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days (After 1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance (Job Specific) Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus (Job Specific) Rapid Advancement Opportunities ODORZX is a rapidly growing company in San Francisco, CA, with unlimited growth opportunities. Possible opportunities include full-time (F/T) Service Agents, Drivers, Service Agent Lead, and Operations Supervisor.

Posted 30+ days ago

Program Support Specialist-logo
Program Support Specialist
Choices CareersDayton, Ohio
Program Support Specialists provide administrative and specialized assistance to various Choices programs. Essential Duties and Responsibilities Plans or assists with planning for meetings and special events such as trainings, retreats, workshops, conferences, and holiday celebrations. Maintains records and databases specific to assigned area. If required by site, may manage records and information ensuring documentation of authorizations are always accurate and current. If required by site, provides and maintains accurate data for tracking clinical and Medicaid eligibility of all enrolled youth, completing follow-up activities as necessary. Assists administrative and program staff with various administrative duties including but not limited to completing background checks and onboarding new staff. Shares responsibilities for quality assurance by ensuring all information managed is accurate, timely and complete. Identifies any exceptions and leads corrective steps to remedy issues quickly. Assists administrative and program staff with various administrative duties, including projects and large mailings which will require the ability to use the mail merge function in Word. Staffs the reception desk and the company telephone. Ensures conference rooms, kitchens, employee break rooms, and other shared space is kept clean, stocked and organized. Manages office supplies and products by ordering, stocking, and organizing inventory. May schedule and supervise maintenance and repair of office equipment. May travel off-site to purchase supplies, assist with special events, or similar duties. Models Choices values and guiding principles with internal “customers” (staff). Willingly completes other duties as assigned to advance the mission of Choices. Qualifications High school diploma or equivalent required. Degree preferred. Minimum of two years’ experience working in an office environment providing administrative support. Strong communication and writing skills. Highly organized and detail oriented. Access to reliable transportation. If driving an automobile while on company business, must possess a valid driver’s license in state of residence and auto insurance. Demonstrated ability to: Work effectively with internal and external individuals, including other professionals in the community. Work effectively as a member of a team. Effectively communicate to various internal and external audiences in both person and through various electronic media. Manage time and work effectively with minimal supervision. Effectively manage multiple priorities simultaneously. Hourly rate: $18.27/hour ($38,000 annually) Benefits Include: Medical, Dental, Vision Employer Paid Life Insurance, Short & Long Term Disability 401k Match Tuition Reimbursement Paid Parental Leave Generous PTO plan Qualified employer for the Public Service Loan Forgiveness Program

Posted 30+ days ago

Large Vessel Integration And Service Support Specialist-logo
Large Vessel Integration And Service Support Specialist
Brunswick Corp.Tarpon Springs, FL
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview: As part of the talented Customer Experience team, you will be the on-site and remote technical service support liaison, resulting in positive customer relations, experience, and ultimate satisfaction of consumers, OEMs, and dealers of Mercury Marine products. This position specializes in large vessel systems installation, malfunction troubleshooting, maintenance and repair, electronic integration. This position reports to a Director of Service. At Brunswick, we have passion for our work and a distinct ability to deliver. Relocation Assistance: We offer relocation assistance for candidates moving from out of state to Central or South Florida. You'll have the flexibility to choose the location that works best for you, and we'll help cover the costs associated with your move. Essential Functions: Provide field onsite support of Mercury and Brunswick products, integrated controls, networked vessel systems, and emerging products. Provide internal staff, dealers, and boat builders support with new installations and repowering of large vessels to ensure proper installation and boat application. Investigate, diagnose, and resolve product installation, setup, configuration, malfunctions, errors & issues in all US regions and international service areas. Recommend and perform preventative & routine maintenance, repair ensuring trouble free operation. Produce clear written and verbal data and communication of emerging manufacturing and product issues to internal groups as required. Perform other duties and various tasks as assigned by the Director of Service Provide management and support for: . Required Skills: Acquire and maintain MU Outboard certification within the 1st year of employment while demonstrating a thorough knowledge of Mercury and Brunswick products. Thorough knowledge of large vessel systems, with strong electrical background. Full understanding of customer service philosophy and procedures of the company. Effectively plan, develop, execute strategies for issue resolution, installation, and integration in the field. Willingness to live and travel (75% - 90%) within assigned LVSS region. Occasional multi-week travel events outside of region may be required. Ability to work independently, make accurate decisions and analyze risk. Excellent interpersonal skills and effective communication skills. Excellent Computer and technology skills, capitalizing on effective communication and documentation through digital media and meticulous data gathering capabilities. The anticipated pay range for this position is 84,500 - 136,100 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus. At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here. Why Brunswick: Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we're proud of being recognized for making a splash with numerous awards! About Mercury: Mercury Marine is a world leading manufacturer of marine propulsion systems. A $2.6 billion division of Brunswick Corporation (NYSE: BC), Mercury designs, manufactures and distributes engines, services and parts for recreational, commercial and government marine applications, empowering boaters with products that are easy to use, extremely reliable and backed by the most dedicated customer support in the world with 10,000 service points globally. Mercury's industry-leading brand portfolio includes Mercury outboard engines; Mercury MerCruiser sterndrive and inboard packages; Mercury global parts and accessories including propellers, and SmartCraft electronics; Power Products Integrated Solutions; MotorGuide trolling motors; Attwood, Garelick and Whale marine parts; Land 'N' Sea, BLA, Payne's Marine, Kellogg Marine & Lankhorst Taselaar marine parts distribution; and Mercury and Quicksilver parts and oils. More information is available at mercurymarine.com. Next is Now! We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support. For more information about EEO laws, - click here Brunswick and Workday Privacy Policies Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942. All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers . If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com. #Brunswick Corporation - Mercury Marine

Posted 3 weeks ago

Medical Assistant/Patient Support Associate (MA/PSA) - Urology, Highland Park (Full Time)-logo
Medical Assistant/Patient Support Associate (MA/PSA) - Urology, Highland Park (Full Time)
NorthShore University HealthSystemEvanston, Illinois
Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Sign on bonus: N/A Position: Medical Assistant/Patient Support Assistant (MA/PSA) Location: Evanston, IL Full Time: Hours: Monday-Friday: Between: 7:00 am-5:30 pm, or 8:00 am -4:30 pm. Required Travel: Yes- Swedish Hospital, Glenbrook and Highland Park Hospital What you will do: Answer phones Schedule appointments Collect co-payments Complete patient registration Provide other administrative support to the physician practice Check in and check out patient Verify insurances Greet patients and escort them to exam room Document vital signs, allergies, medications and reason for office visit Provide front office support as needed Perform basic vitals like BP, height and weight Phlebotomy and injections may be required What you will need: Education : High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required Certification : CPR certification through the American Heart Association required; Medical Assistant Certification (AMT or AAMA) is preferred, but not required Experience : One year of work experience required, previous experience working in a medical office (or related field) is preferred. On the job training is provided for those who do not have previous medical assistant training or experience Benefits (For full time or part time positions): Premium pay for eligible employees Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Posted 2 weeks ago

Loss Prevention Store Support Coordinator-logo
Loss Prevention Store Support Coordinator
J CrewNew York, NY
Our Story We make modern classics with character. We believe in true timelessness, the integrity of well-made clothes, and since our inception, great quality at a great price. That's in our DNA. But, we know it's not only about the clothes-it's about the feeling it gives the people who wear them, whether they're confidently giving a presentation in a well-tailored suit; basking in long salty beach days in vibrant, colorful sun-soaked swimsuits, or joyfully re-discovering their favorite Rollneck sweater in their closet again and again, season after season. And ultimately, it's about helping our customers be the best, most authentic versions of themselves. And that's what we're after, to inspire people's lives and style. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. Summary The Loss Prevention Store Support Coordinator's primary role is to safeguard associates, equipment, and the assets of the organization as well as independently assess the environment, recommend, and/or execute appropriate actions in a timely manner to mitigate risks. The Loss Prevention Coordinator is responsible for managing and maintaining security systems, alarm monitoring and physical security measures across multiple store locations. This role ensures that all alarm systems are functioning correctly, coordinates background checks and alarm code issuance, and oversees the security of store assets, including safes, locks, and merchandise protection standards. The Loss Prevention Coordinator is responsible for supporting key investigations, identifying and mitigating risk factors related to store physical security and implementing shortage prevention measures. This position focuses on enhancing physical security and operational procedures to minimize loss, ensuring compliance with established safety protocols, and proactively addressing vulnerabilities within the Factory brand. Additionally, the Loss Prevention Coordinator plays a key role in new store openings, ensuring that security measures are in place from the start. They also manage service requests and troubleshooting for security-related equipment, working closely with vendors to resolve issues efficiently. Ultimately, the Loss Prevention Coordinator helps to safeguard company assets, reduce risks, and ensure a secure environment for stores, employees, and merchandise. Are you energized . . . to work in an exciting, dynamic, and growing brand? Do you want to teach and train fellow associates on how to prevent shortage? Do you enjoy . . . working with a cross functional team? If the answer is yes, apply now! Loss Prevention Coordinator Responsibilities Alarm Management & Security Systems Oversee alarm management for all store burglar alarms. Ensure proper management of the organization's burglar alarm account, including: Store alarm system maintenance. Accuracy of UES (Unit Emergency Sheet) data. Verification of background checks. Timely issuance of alarm codes. Publish alarm system reporting on weekly and monthly basis. Proactively diagnose potential issues before they arise and manage tickets daily as received. New Store Openings Assist in setting up alarm codes, safes, keys, and other Loss Prevention equipment. Ensure proper merchandise protection standards are met. Coordinate HQ setup and confirm background checks for all managers before issuing alarm codes. Physical Security & Equipment Management Manage keys, cores, locks, safes, and merchandise protection across stores. Maintain and coordinate safe installations, combination changes, battery replacements, and key control. Troubleshoot and manage issues with emergency exit doors, EAS equipment, alarms, and other security devices. Order and distribute tags, cables, and other merchandise protection equipment as requested. Service Channel Management Oversee Service Channel to ensure: Timely submission, tracking, and closure of LP-related service tickets. Identification, prioritization and resolution of emergency response tickets. Efficient coordination with store teams regarding security and equipment issues. Department Support Analyze exception reporting. Conducting internal investigations for theft and fraud. Accurate, streamlined delivery of inventory reporting. Vendor & Partner Coordination Maintain regular communication with: Checkpoint, Sensormatic, Securitas, Blue Dot Safes, locksmiths, Hire Right, and other security vendors. Support and manage vendor relationships to ensure seamless LP operations. Qualifications Must have strong interpersonal skills and can create relationships within the LP department and with other departments. Organize own work, coordinate projects, set priorities, meet deadlines, and follow up on assignments. Flexibility to take on new / stretch assignments. Proactive in asking questions and making suggestions. Manage sensitive, highly confidential, and proprietary information with discretion and the utmost level of confidentiality. Working knowledge of Excel and Word Bachelor's Degree required #LI-DNI We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We're always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams. Benefits + Perks Health & Well-being- Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more. Associate Discount- We love our products just as much as you do! That's why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell). Flex Fridays- In addition to our hybrid work model, we also close our office at 1:00 PM every Friday year-round. Community Impact- We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program. Winter Break- In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge. Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Hourly Range: $20.91 - $24.04 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Posted today

Support Services Supervisor-logo
Support Services Supervisor
Encompass Health Corp.Lexington, KY
Compensation Range: $22.46 - $39.92 Hourly Compensation is determined based on experience and applicable certifications. Full-time Availability The Support Services Supervisor directs all operations for purchasing, receiving ,warehouse, inventory, supply distribution for the hospital, and oversees transportation functions related to patients who are transferred to and from the facility via the facility van. The position develops and implements inventory control, maintains revenue and cost control for chargeable items, and negotiates with vendors as required. The Supervisor is also responsible for holding staff accountable for performance, and is responsible for the day to day operations of the department. This position reports department and patient issues to its supervisor as needed and attends leadership functions within the facility. Job Code: 100918 Qualifications License or Certification: Valid state drivers' license, CDL preferred. Current CPR Certification Education, Training and Years of Experience: High School Diploma or GED required. Previous transportation or scheduling experience preferred. 2-3 years of hospital supply management/distribution preferred. Previous management/supervisory experience strongly preferred. Machines, Equipment Used: General office equipment such as telephone, copy machine, fax machine, calculator, computer. Physical Requirements: Good visual acuity and ability to communicate. Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 30 pounds including medical supplies and equipment and the transferring and repositioning of patients. Reasonable assistance may be requested when lifting, pushing, and/or pulling are undertaken which exceeds these minimum requirements. Skills and Abilities: Ability to speak, read, write, and communicate effectively. Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner. Ability to work independently without constant supervision. Ability to analyze complex or diverse information. Ability to identify and resolve problems in a timely manner and develop alternative solutions. Ability to manage and complete projects on time and budget. Ability to balance team and individual responsibilities. Ability to think critically and improve and promote quality. Ability to understand business implications of decisions; as needed to align work with strategic goals. Ability to manage competing demands as needed to change approach or method to best fit the situation. Ability to act with professionalism as needed to approach others in a tactful manner and accepts responsibility for own actions. Environmental Conditions: Indoor, temperature controlled, smoke-free environment. Handicapped accessible. May work under stressful circumstances at times. Proficiency or Productivity Standards: Has regular, reliable and predictable attendance and punctuality. May be required to work weekdays and/or weekends, evenings and or night shifts if needed to meet deadlines. May be required to work on religious and/or legal holidays on scheduled days/shifts. May be required to perform other duties as assigned by supervisor.

Posted 2 days ago

Director, Early Literacy Support-logo
Director, Early Literacy Support
Teach for AmericaLas Vegas, NV
ROLE TITLE: Director, Early Literacy Support POSITION REPORTS TO: Teach For America, Las Vegas, Executive Director, Tim Hughes LOCATION: Las Vegas, NV PRIORITY APPLICATION DEADLINE: Friday, Jun 13, 2025 WHAT YOU'LL DO Teach For America- Nevada seeks a Director, Early Literacy Support to help develop and implement strategies that will move us closer to our ambitious 2030 goal of doubling the number of 3rd grade students in Clark County who are proficient in literacy. The ideal candidate for this role will have prior experience leading early literacy efforts, will have a deep knowledge of best practices and current research around early literacy, and will have a track record of early literacy success with students. You are a passionate about developing and implementing strategies with the aim of improving literacy outcomes at the classroom, school, and system level. You are skilled at supporting teachers and other educators to build knowledge around the science or reading and understand what effective early literacy instruction looks like in action. You enjoy building relationships with others, investing stakeholders, and using data to continuously refine your approach. WHAT YOU'LL BE RESPONSIBLE FOR Corps Member and Alumni Instructional Support (40 %) Develop professional learning experiences to help our corps members (CM) and alumni develop and enhance their instructional skills related to early literacy Lead professional learning experiences for CMs and alumni at several points throughout the summer and school year Coach and develop a subset of CMs to improve their literacy instruction and accelerate literacy outcomes in CM classrooms Set, monitor, and track goals for CM and alumni literacy outcomes in service of our 2030 goal Lead and Support Literacy Initiatives (30%) Refine our literacy strategy in partnership with key stakeholders Project manage TFA Nevada literacy initiatives in partnership with our school district to help develop and scale exemplary literacy classrooms Participate in and support efforts related to our early literacy coalition, a group comprised of representatives from 20+ local organizations Secure partnerships and support the launch and implementation of Ignite, TFA's virtual tutoring program Develop data systems and track our ongoing progress with our partners towards our 2030 goal Support the development and launch of a comprehensive early literacy campaign across Southern Nevada Support TFA Staff Members (20%) Support regional team members in developing a shared vision for excellent early literacy instruction Develop and implement learning experiences for other staff to help deepen their understanding of early literacy and how to apply that knowledge to their roles supporting CMs and alumni Thought partner with and support other staff members around their early literacy efforts Ensure that our regional program efforts are aligned to the science of reading Additional Regional Responsibilities (10%) Support, attend, and participate in regional team activities, including corps member and alumni-facing events, staff meetings, functional team meetings and retreats, and more. Operate flexibly to lend skills and capacity to meet the needs of emerging projects or priorities as they arise. A WEEK IN THE LIFE Over the course of any week, the Director, Early Literacy Support will spend time helping staff, corps members, and alumni build knowledge and expertise in early literacy to impact their ability to improve student literacy outcomes. You will design and facilitate learning experiences for adults and will coach and develop a subset of our new teachers. You will design, lead, and/or participate in various literacy initiatives with the aim of improving early literacy instruction and developing the necessary conditions for our students to thrive. You will coordinate and collaborate with external stakeholders and will build new partnerships in pursuit of our goals. YOUR EXPERIENCE We've found that the most successful team members in this role bring a mix of relevant experience, strategic thinking, and a deep commitment to equity. While there is no single background that guarantees success, the following qualifications are strong indicators of readiness: Minimum Qualifications (Required): At least 4 year of relevant work experience related to early literacy, including teaching Current early literacy knowledge and an understanding of the body of research known as the science of reading Experience coaching and developing teachers and other educators to improve student outcomes Experience working across organizational & institutional boundaries to achieve outcomes Experience leading high-stakes external relationships independently Experience with managing and/or influencing others through layers and across multiple complex functions to outcomes, while maintaining strong relationships Ability to design and facilitate strong adult learning experiences Ability to develop data systems and analyze data to improve strategies and outcomes Experience developing and implementing strategic initiatives and project plans Management of complex initiatives and projects Ability to develop, strengthen, and sustain relationships with external stakeholders Preferred Qualifications (Highly Valued): Experience as an instructional coach or administrator Knowledge of the Nevada and Clark County education landscape Strong network within the Nevada education ecosystem To perform the job successfully, candidates will need to demonstrate the following orientations and mindsets: Results-Driven: You focus on both qualitative and quantitative outcomes, holding yourself and others accountable to clear standards. You define goals up front, develop strategic plans, and deliver high-quality results in the short term while building long-term capacity. Culture Keeper: You foster caring relationships by showing curiosity, respect, and appreciation for differences. You contribute to a positive team dynamic with optimism, adaptability, and a sense of shared responsibility for team and organizational success. Feedback: You approach feedback with a growth mindset, offering and receiving timely, honest, and equity-aware input. You seek clarity, integrate feedback to improve, and use it as a tool for personal and professional growth. Adaptability: You embrace change and challenges with a solutions-oriented mindset. You flex your approach to suit various working styles and project demands, balancing competing priorities and crafting innovative solutions as needed. Self-Awareness: You recognize your strengths and growth areas, seek support when needed, and understand the impact of your actions on others. You demonstrate humility, navigate interpersonal dynamics thoughtfully, and acknowledge the limits of your perspective. YOUR FUTURE TEAM A hallmark of our team is a strong culture that fully embraces Teach For America's core values. At Teach For America- Nevada, we build off the great impact our corps members, alumni, and broader community are making to work towards a collective vision that is innovative and community-driven. Specifically, we are working towards our 2030 goal which is that twice as many students are proficient in 3rd grade reading in 2030 across Clark County School District. This position will sit at the intersection of our program and alumni teams and will play a role across our entire program continuum. YOUR COMPENSATION The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 3 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint, depending on qualifications, internal equity, and the budgeted amount for the role. The expected salary ranges for this role are set forth below. These ranges may be modified in the future. Tier A: $74,300 - $99,300 You can view which tier applies to where you plan to work here. If your location is not listed, please click here for additional total rewards information.

Posted today

Direct Support Professional (Weekends)-logo
Direct Support Professional (Weekends)
Community OptionsQueens Village, New York
Community Options, Inc . is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring Full-Time Direct Support Professionals (DSP), Caregivers, Direct Care Staff, Home Health Aides in our Queens Residence , NY to provide person-centered care tailored to meet the needs of two female individuals with intellectual and developmental disabilities. This is a fantastic opportunity for professional growth, while making a difference! No experience required– we provide PAID training! Starting pay is $18.00 per hour! Weekend Shifts Available: Friday : 12:00am-8:00am Saturday: 12:00am-8:00am Sunday: 4:00pm-12:00am Responsibilities Foster a meaningful relationship between the individuals and their community. Utilize Person Centered Plans to assess an individual's needs. Assist individuals with their daily living and independence skills/personal care. Monitor the health and medical needs of individuals and immediately report any concerns Assist with the learning and development of independent and community-based skills Participate with individuals in community, social, and recreational activities Drive individuals to medical appointments and activities in the community Ensure program documentation and billable records are completed accurately and timely Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Minimum Requirements High School Diploma or GED Valid driver’s license with a satisfactory driving record Must have training background experience working in a behavioral home Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Excellent verbal and written communication skills Excellent time management skills OPWDD experience required Working Conditions Work in residential programs, day programs, and in the community Transport individuals utilizing your own vehicle or company provided vehicles Schedule may change due to business needs and may include evening and weekend hours Overtime may be required due to business needs Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities Send resume to: Resumes-QU@comop.org Community Options is an Equal Opportunity Employer M/F/D/V

Posted 1 week ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenMissoula, Montana
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Information Technology Support Team Lead-logo
Information Technology Support Team Lead
Whitley PennDallas, TX
Whitley Penn, a leading CPA and Consulting firm, is seeking an Information Technology Support Team Lead. We are looking for a dynamic and experienced Technology Support Team Lead with a proven track record of providing technical leadership to desktop and technology support teams. Proficient in ensuring efficient end-user ticket management and timely resolution of support tickets. Skilled in overseeing the pre-deployment and delivery of laptops and desktops, as well as asset and security management. Committed to delivering high-quality support and maintaining accurate reporting to enhance overall IT operations on a daily and weekly basis to provide consistent excellent service to our 900+ customers. JOB DETAILS: Classification: Full-time; Non-exempt Location:Dallas or Fort Worth, TX Office Expectations: Fully in-office position How We Work Whitley Penn has become one of the region's most distinguished and fastest growing public accounting firms by providing exceptional service that reaches far beyond traditional accounting. We believe in working in collaborative teams with an emphasis on open-door policy and encouraging entrepreneurial thinking. We learn, innovate, and succeed by sharing knowledge, embracing diversity, and working together. We are all part of the same family and each person matters. We are more than just a job. How Will You Make an Impact? Provide technical leadership of a team of desktop support technicians, providing guidance, mentorship, performance feedack and escalation management. Provide hands-on technical support to resolve desktop and technology issues. Identify opportunities for process improvements, software fixes and implement best practices to enhance the efficiency of team and reduce ticket / request workload. Organize, develop and deliver training programs for the support team. Ensure high levels of customer satisfaction by providing excellent support and communication. Act as a point of escalation for customer complaints and issues. Update and manage knowledge base articles for common issues. Work closely with other IT teams, including network, security and application support, to resolve cross-functional issues and projects. Generate regular reports on team performance, incident resolution times, and customer satisfaction and provide recommendations accordingly. How Will You Get Here? 10+ years of experience with MS Windows and MS Office in various versions. 7+ years of IT technical support or helpdesk experience. Bachelor's degree in information technology or related technical area is preferred. Microsoft or CompTIA certifications are a big plus. Very strong knowledge and hands on experience with Microsoft 365 E3 or E5. 2+ years as systems or application administrator is a plus. Experience with FreshService is a plus. Experience with accounting applications from Thomson or WoltersKluwers is a plus. Flexible, well-motivated team player, ability to work under pressure with a professional demeanor. Ability to research, document and share solutions from a variety of sources. Very strong communication (verbal and written) and customer service skills. Why Should You Apply? Firm Paid Medical Insurance (Free Employee Only Coverage on 2 of 3 plans) Voluntary Dental and Vision Insurance 17 Annual Firm holidays, including extended breaks around July 4th and year-end 20 days PTO for Salaried Employees Paid Maternity and Parental Leave 401(k) with Profit Sharing Discretionary Bonus Program Health & Wellness Program Pet Insurance Whitley Penn is proud to be an equal opportunity workplace. We recruit, employ, train, compensate, and promote without regard to on age, race, creed, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other basis protected by applicable federal, state, or local law. Whitley Penn is a participant in E-Verify please follow the link to review disclosure notifications: https://www.dropbox.com/s/olsr5xgsgxsntu3/E-Verify%20Notices.pdf?dl=0 . All employment is decided on the basis of qualifications, merit, and business need. #LI-ONSITE

Posted 30+ days ago

Software Support Engineering-logo
Software Support Engineering
Airbyte, Inc.San Francisco, CA
Airbyte is the open-source standard for Data Movement. We enable data teams to move data from applications, APIs, unstructured sources, and databases to data warehouses, lakes, AI applications and LLMs. With our approach we are finally solving the need for extensibility and control that every company needs with data.   So far, our customers, users, and ourselves have built over 15,000 connectors and have had 200,000+ companies install Airbyte. We've raised $181M from the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and we believe in product-led growth, where we build something awesome that all our users love.   We’re committed to providing as much context to our current employees and candidates. The Airbyte  company handbook is open to all.   If you find this role exciting, we encourage you to apply even if you think you don’t meet all requirements Opportunity As a Software Support Engineer, you will engage directly with our Enterprise customers across both the Airbyte Cloud enterprise (“Teams”) product, and customers running Airbyte Enterprise on their own infrastructure, either on-premise, or in a public cloud (e.g. AWS, GCP, etc). You will act as the user’s advocate, working closely with fellow support engineers, as well as product and engineering teams, to ensure critical improvements are prioritized in the roadmap. Your responsibilities will include triaging user issues, finding workarounds, and undertaking automation and engineering projects. Additionally, creating knowledge base articles to reduce the support load and enhance the product will be an essential part of your role. What You’ll Do Provide exceptional email and Zoom support to Enterprise customers, including users with development/engineering backgrounds. Collaborate with internal and external engineers to identify, replicate, and find workarounds for issues. Engage in various engineering tasks, including automation, development, and other projects as needed. Document solutions and application behavior to enhance our Knowledge Base for both internal and external use, supporting scalability with growth. Act as a liaison between users and the Product and Engineering organizations, ensuring clear and effective communication of feedback. What You’ll Need 5+ years as Layer 2 Technical Support Engineer, or similar roles supporting developers. Or 3+ yrs of experience as any of the following: Data Engineering, Data Analyst, DevOps or QA Engineer Proficiency in Kubernetes, Docker, and containerized environments/applications  Proficiency in Python, APIs, SQL, NoSQL, and database management Familiarity with core networking technologies, such as TCP/IP, DNS, HTTP(S), forward and reverse proxies, and related tooling, e.g.  tcpdump, wireshark, charles proxy, fiddler,etc.   Familiarity with Java, Kotlin, CI/CD pipelines, Github, ELT workflows, data orchestration tools (e.g., Apache Airflow, Dagster), and observability tools (e.g., Datadog, Prometheus, OpenTelemetry) is a plus. Experience working closely with Engineering teams and/or Developer customers. Proven ability to communicate effectively with Enterprise customers, including documenting and communicating breaking changes. Flexibility to adapt to changing technologies and processes. Exceptional organizational skills, adept time management, efficient written communications,  and the ability to prioritize tasks effectively. Growth mindset with a passion for continuous learning and improvement. Collaborative team player with excellent communication skills. Flexibility to work Tue-Sat or Sun-Thu shifts. Share  our values . Location San Francisco. Onsite 3x/week. Salary $100,000 - $120,000 base salary + a generous equity package, and benefits listed below for the U.S. market.  We Provide  The benefits listed below are for U.S. employees. Relocation - should you apply to a San Francisco based role, Airbyte will assist with U.S. relocation to make this a seamless transition and compensate you well. Unlimited paid time off - we need you at your best at all times. Our expected minimum time off of 25 PTO days per year lets you schedule your work around your life. Parental leave (for new parents) - we offer 16 weeks of paid parental leave for all new parents so you have time to adjust to the new life (and work) schedule introduced by your new bundle of joy. Sponsored travel - Airbyte has a partially distributed team and we recognize the value of in-person time. We sponsor annual company-wide retreats, team offsites, and Travel With Purpose in-between to allow you to collaborate with your team in person on a regular basis. Open book policy - we will pay for books you purchase for your professional and career development.  Continuous learning/training policy - we sponsor you for the conferences and training programs you feel would add to your development in the company.  Competitive benefits package for employees - including: Blue Shield or Kaiser Medical Insurance  Airbyte covers 100% for both employees and dependents Dental (including child & adult ortho) & Vision Insurance Airbyte covers 100% for both employees and dependents Life and AD&D Insurance Airbyte covers 100% for employees Short-term Disability Insurance  Airbyte covers 100% for employees  Long-term Disability Insurance Airbyte covers 100% for employees Healthcare insurance stipend - for those outside the U.S. whose countries do not provide it for free. 401k - for U.S. based employees. FSA - flexible spending account for U.S. based employees. Work visas - we currently sponsor H1B transfers, TN visas, and green cards. All other visa requests will be discussed on a case by case basis to determine if we can sponsor.   Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.    Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

Posted 3 weeks ago

Director, Support Engagement Lead-logo
Director, Support Engagement Lead
BrazeAustin, TX
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT WE'RE LOOKING FOR As a key member of our Customer Experience department, the Director of Support Engagement Lead will play a pivotal role in transforming our customer experience by delivering exceptional support services for Braze’s strategic and enterprise-level customers. This position will oversee a high-performing team of Support Engagement Leads, ensuring that we meet our global team’s KPIs, long-term and short-term goals, and sales targets. We are seeking a passionate leader who excels in problem-solving, team building, and operational excellence in a dynamic and fast-paced environment. KEY RESPONSIBILITIES Develop and implement regional and global forecasts and strategies aligned with broader department and company objectives. Manage regional financial performance, including budget planning, cost management, and execution of renewal strategies. Foster key relationships both internally and externally, driving strategic partnerships and ensuring high customer satisfaction. Communicate effectively with all stakeholders, representing Braze and the Support Engagement Lead’s interests in complex customer escalations. Navigate complex business challenges, making high-stakes decisions based on foresight and data. Support and deliver the SEL sales motion and positioning, from deal qualification to collaborative services pitching, through successful deal closure, renewals, and expansions. Oversee resource management for your region, including strategic hiring, talent development strategies, and effective resource allocation. Ensure compliance with regulatory standards and Braze policies. Create new SKUs, line items, and bundled package offerings that catalyze growth, improve renewal/expansion rates, reduce churn, and increase contribution margin. WHAT YOU HAVE Competencies: Strategic Planning and Execution: Ability to create, execute, and oversee long-term strategies that align with department and company objectives. Executive Communication: Proficient in communicating with senior leadership and key stakeholders across the business. Leadership & People Development: Experience recruiting, motivating, and developing a high-performing team of Support Engagement Leads; excels in coaching and mentoring. Customer Success Mindset: Ensure the SEL team provides exceptional servicing and account management that drives high-value creation for our customer base. Collaboration and Influence: Work closely with cross-functional teams, including Sales, Customer Success, Product & Engineering, to drive successful outcomes for customers and SEL. Operational Excellence: Optimize team workflows and processes for efficiency and effectiveness, implementing metrics and KPIs to measure team performance and customer success outcomes. Financial Management: Ability to manage budgets, deliver against forecasts, and identify efficiency and cost optimization opportunities. Resource Management: Effectively allocate resources based on business needs and manage workload across the team to optimize productivity. Experience: 8+ years of experience in technical support, customer success, or a related field, with at least 3 years in a leadership or people management role. Proven ability to recruit, retain, inspire, and develop top talent who view SEL as a land and expand career destination. Strong technical acumen and the ability to translate complex technical concepts into actionable strategies. Excellent communication and interpersonal skills, with a proven track record of building strong relationships with key stakeholders at a senior level and managing customer escalations. In-depth understanding of customer engagement platforms, digital marketing strategies, and the broader SaaS ecosystem. A background in technology or business through either a technical degree (e.g., in Computer Science, Business, Engineering, or a related field) or substantial career experience in technical roles. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $144,100- $160,100/year with an expected On Target Earnings (OTE) between $169,500 - $188,300/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching  Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you . We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Posted 3 weeks ago

Lead Technical Support Engineer - Logan, UT-logo
Lead Technical Support Engineer - Logan, UT
EntrataLogan, UT
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in. The Lead Technical Support Engineer (LTSE) functions as a technical expert for all things related to the product suite assigned to them. This position is primarily responsible for developing a deep understanding of the technical aspects of the product suite and will act as a point of reference/escalation and work the most complex tickets. An LTSE is a senior support engineer and provides technical assistance to other technical support engineers, helping them to quickly and effectively resolve their customer issues. In addition, the LTSE provides direct advanced technical assistance to our customers. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported issues as well as issues that you anticipate are resolved in an efficient and effective manner. As a subject matter expert, you will lead internal and cross-functional collaboration efforts and ensure proper engagement and resolution on the toughest issues. You will train and mentor other Technical Support Engineers; their success will reflect your influence. You identify broader issues in your specialty and develop and execute plans to correct them. This may include systemic and chronic issues, process inadequacies, software design and usability problems, and any other item that reduces the success of co-workers and customers. You will model excellence in all facets of your work and help other Technical Support Engineers to be successful by mentoring and coaching. You will be an advisor to company leadership in creatively moving us to higher levels of achievement and success. You will handle the most critical escalations, provide backup for leadership and actively share insight and feedback on technical and tactical issues. *This is a hybrid position in Logan, UT Responsibilities will include: Provide expert technical assistance and issue resolution advice to internal co-workers and customers via phone, online, chat, and email. Drive complex issues to resolution. This may require cross-functional collaboration with Engineering and Product resources in order to do so. Create training documentation with resolution steps, small video tutorials, and screen grabs and collaborate with product and engineering teams to share Root Cause Analysis on the incidents so that they can take further steps to enhance the Product. Be influential in improving procedures and processes that improve our efficiency and effectiveness. Act as a coach and mentor for the respective product suite and collaborate with operational teams to guide them on to root cause analysis of the incidents and patterns of the incidents. Provide any process improvement training with screen capture, and small videos during the resolution process to enhance the product operational workflow. Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue. Exemplify tenacity in resolving core issues that fully resolve problems, and assist peers in doing the same Help other TSEs identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations. Ensure that issues reported to R&D as bugs are accurate and complete, and work with others to reduce errors and improve effectiveness in the bug reporting process. Work with R&D, Product Management, and other organizations to ensure that our products are easy to use and support. Minimum Qualifications: Proficient in SQL 3+ years of strong experience in functional, technical, implementation, and production support with a customer-driven approach. Bachelor's degree in Computer Science, Business Information Systems, Networking or similar field, or equivalent work experience required. Excellent technical, analytical, and problem-solving skills for diverse and complex issues in high-pressure, complex, SaaS multi-platform/system/vendor environments. Technically savvy with a self-starting desire to build a deep understanding of how the product works and delve deep into the features and functions in order to build the best possible technical support experience. Concrete examples of building proactive interventions, processes, and motions that help reduce customer friction at the fastest rate, lowest cost, and highest satisfaction. Excellent professional, written, and verbal communication skills with the ability to capture all details in written form during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with. High impact, positive presence with partners. A strong credit to the Entrata brand. Laser focused on returning excellent results, and a deep sense of personal accountability for delivery. “Goalkeeper”, line of last defense attitude towards upholding quality. A growth attitude and mindset. Proven ability to scale at the quality and support an accelerated growth agenda operationally. Preferred Qualifications: Experience partnering closely with product, engineering, training, customer success, and professional services teams to improve outcomes for customers. Solid presentation skills to showcase data trends and issue patterns to stakeholders. Industry experience including understanding of the contact center business, as well as general market and business trends DOMO experience This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity. Level - S4 Benefits: Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance. Comprehensive medical, dental, and vision coverage , including fertility benefits, available for eligible employees and their families. HSA/FSA options and employer-paid disability benefits provided for eligible employees. Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. Wellness initiatives promoting physical and mental well-being , access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs. Family-centric leave policies supporting new parents during significant life events. Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community . Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. Bi-annual swag drops for employees But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Posted 1 week ago

Product Support Specialist -logo
Product Support Specialist
Paperless PartsBoston, MA
Paperless Parts provides the manufacturing industry with a SaaS platform that empowers the next generation of manufacturers to join the digital age. When manufacturers use our product, they free up valuable time for faster quoting and estimating, leading to increased profitability and reduced manual steps. From life-saving medical devices to critical components that unlock new depths of outer space, our customers produce parts that go into some of the world’s coolest and most impactful products. It is our mission to enable manufacturers with the technology they need to drive innovation forward. We are a team of motivated and hardworking creators and doers. If you’re looking to have a direct impact on a Series B fast-scaling company that is revolutionizing an essential industry, read on and apply! Responsible for adherence to all security and privacy requirements, rules and regulations and implement as required. This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder. The Opportunity: Customer Success is at the center of everything we do at Paperless Parts, and it all starts with our Implementation Team.  Reporting to the Manager of Technical Services, the Product Support Specialists are responsible for building and maintaining customer’s technical solutions. Using P3L, our proprietary python based pricing language, the TIS will build a customer’s configuration during an onboarding project and support the configuration once the customer is live. The TIS is also responsible for deploying our standard integrations, making customizations where required. Candidates must have a firm grasp of programs such as Excel and have a willingness to learn our proprietary coding language, P3L, as well as other technologies.  As a Technical Implementation Specialist, you will work with our customers to build their quoting workflow in Paperless Parts and work closely with our Services Engineers and Implementation Project Managers to ensure customers are successful with the Paperless Parts Platform.  Our implementations require discovery, planning, project management, and change management skills. Our customers vary in size and complexity, so we are looking for someone that has a track record of finding solutions to unique problems, thrives in challenging situations, and wants to apply these skills to help customers maximize the value of the Paperless Parts Platform.  Product Support Specialists will become experts in manufacturing processes such as CNC machining, sheet metal fabrication, and 3D printing. Who you are: We are seeking a driven individual to join our Implementation and Integrations Team as a Product Support Specialist. The ideal candidate is excited to work with customers, build and foster relationships, and deliver technical solutions that solve their problems. You’re dedicated to working cross-functionally to deliver on crucial customer milestones and mitigate risk. You’re excited about sharing your solutions with your customers and training them to understand how to best utilize the platform.    Responsibilities: Lead the development of a customer’s new quoting workflow by leveraging Paperless Parts’ best practices and an understanding of the customer’s unique business requirements.  Expert knowledge of the Paperless Parts Platform coding language, P3L. Apply a rigorous problem-solving approach to design customized solutions to meet our customers’ needs. Lead the deployment of Paperless Parts standard integrations, making customizations where required.  Provide best practices for quoting workflows to maximize customer value. Work in close partnership with Implementation Project Managers and Integrations Engineers to gather requirements, map solutions, and meet onboarding milestones in order to complete projects on time and on budget.  Communicate clearly and regularly to implementation stakeholders regarding status and risks. Spend time on-site with customers to build relationships and learn how manufacturing shops operate.  Provide ongoing support for customers' Pricing Configuration and integrations within the Paperless Parts platform. Conduct thorough discovery to inform solution design; document all custom configurations, and code to ensure clarity, maintainability, and effective knowledge transfer for both customers and internal team members. As part of the Paperless Parts team, further, the company-wide DEI & social impact initiates  Knowledge, Skills, and Abilities: Bachelor's Degree, Computer Science, Engineering, MIS, or related field Strong skills in a computational environment or programming language (Excel, Python, SQL etc.) Relevant work, education, or hands-on development experience Proven track record of implementing customers and adhering to time-to-value metrics Strong analytical and critical problem-solving skills Ability to translate business requirements to product solutions  Familiarity with “job shop” manufacturing, preferred Fast learner, ability to adapt to new processes and technologies, and evolving environments Excellent written and verbal communication skills Willingness to travel when necessary to customer facilities (average is about 25% of the time) Paperless Parts Life Culture: At Paperless Parts, we value intentionality, persistence and relationships. We live and breathe these values every day. As a fast-growing company, we’re continually improving what we’ve built while still building from the ground up.  Boston Office: Our office is full of energy; people regularly collaborate to solve complex problems. We recognize that people work well in different environments and have intentionally designed our office to provide collaborative spaces and quiet focus areas. Our height-adjustable desks are set up with additional monitors, and employees are provided with the latest Apple technology to support productivity.  Our headquarters is located in downtown Boston, MA and easily accessible to most transit routes (Red/Blue/Orange/Green Line/South Station/North Station). Encinitas Office: Our California office is our newest office which seats our West Coast sales team. The office has an open floor plan with several conference rooms to encourage collaboration with your colleagues in California and TV's to connect with those sitting in Boston or remotely. The office is walking distance from Downtown Encinitas, the Coaster train stop, and tons of activities on the 101. Benefits: We value you and your family. With this in mind, full-time employees are provided: 100% coverage of health, dental, and vision for you and your dependent Competitive compensation philosophy Unlimited PTO 13+ paid holidays Company-sponsored wellness stipend/free gym membership Pre-tax Commuter and FSA/Dependent Care FSA 401(k) plan Employee recognition program Paperless Parts is committed to cultivating an equitable, inclusive, and supportive environment for all employees. We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers. Paperless Parts is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posted 1 week ago

2nd Shift Client Support Coordinator-logo
2nd Shift Client Support Coordinator
Mountainside Treatment CenterCanaan, CT
2nd Shift Client Support Coordinator Full Time Located in Canaan, CT 06018  About the Position: Client Support Coordinator is responsible for providing a welcome, supportive and structured community living experience which meets or exceeds client expectations for service during treatment. Schedule: Full-Time, varying schedule options available Sunday-Saturday, 5 days/week  Thursday-Monday 3:00pm-11:30pm, Tuesday and Wednesday OFF Wednesday-Sunday 3:00pm-11:30pm, Monday and Tuesday OFF Wednesday-Sunday 4:00pm-12:00am, Monday and Tuesday OFF $2.00 Shift Differential per hour for the hours between 7:00pm and 7:00am Your Role: Address day-to-day non-therapeutic needs of clients while maintaining a calm, welcoming and professional demeanor and adherence to established standards for “Best in Class” service Perform scheduled medication room duties in accordance with Mountainside’s medication policies Comply with all federal, state and accreditation regulatory requirements Ensure that all client related issues are resolved in a manner consistent with the company’s goals and objectives Ensure necessary safety protocols are followed during Emergency Situations Maintain Medication Inventory - completing medication counts and documentation in inventory tracking system Maintain Vending Machine Inventory - restocking vending machines on a nightly basis Ensure equipment temperature checks are completed and documented on a nightly basis Qualifications: High School Diploma or Equivalent - Required Proven ability to work independently with minimal instruction, as part of a team, and have the ability to manage time, set priorities and focus energies in an efficient manner Strong problem solving and follow up skills; must be proactive and take initiative Proficiency with Microsoft Office Suite (Outlook, Excel, Word & PowerPoint; Visio a plus) Compensation : The base rate of pay for this position is $18.00 to $20.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: Comprehensive benefit package $2.00 Shift Differential Paid Time Off (which increases after 1 year with Mountainside) Paid holidays including a Multicultural Holiday 401(k) with employer matching Free meals while working on the Canaan campus Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue. About Mountainside: Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Posted 30+ days ago

Care Support Coordinator - Wolf River-logo
Care Support Coordinator - Wolf River
West Cancer CenterGermantown, TN
Summary: This position will proactively guide patients through and around barriers in the healthcare delivery system to minimize fragmentation and coordinate care.  The position will assist with navigating patients and families to Supportive Care disciplines within West Cancer Center as well as the community.  Education/Training & Experience:   Education/Formal Training Work Experience Credential/Licensure   REQUIRED: High School Diploma Two years of healthcare experience N/A   PREFERRED: N/A N/A N/A   SUBSTITUTIONS ALLOWED: N/A N/A   Knowledge/Skills/Abilities: Excellent written and verbal communication skills, with ability to communicate and collaborate with all levels of employees, physicians, patients, and families. Strong computer and organizational skills. Ability to prioritize assigned tasks and the needs of the patients. Ability to work autonomously while completing assigned tasks and maintaining workflow needs. Complies with clinic safety policy and procedures. Possesses good communication skills that lend to a team-oriented work environment. Assists with training and orientation of new employees as assigned. Possesses the ability to make good decisions, maintains confidentiality, and demonstrates excellent communication and documentation skills. Proven record of providing excellent customer service both internally and externally. Key Job Responsibilities: Initiates contact with cancer patients who are at high risk of poor outcomes, loss to follow-up, on-compliance with appointments, and unplanned ER visits and hospital admissions. Works with patients and caregivers to identify potential barriers to care and potential opportunities for assistance from other Supportive Care disciplines. Works with the Care Support team and other Supportive Care personnel to minimize barriers and fragmentation of care. Contacts patients to follow-up on referrals and opportunities for assistance. Identifies and maintains a comprehensive list of resources for patients within the clinic and the community. Provides assistance to patient or family when indicated in handling insurance, forms, etc. required for financial and other means of assistance. (Note: This position does not maintain primary responsibility for these services; however, will be available to assist patient and family if lack of such assistance would result in delayed or missed care.) Works closely with financial assistance personnel to ensure that patients are enrolled in assistance programs. Collaborates with physicians, physician staff and other departments in the West Cancer Center to identify patient issues and concerns. Addresses Social Determinants of Health that are identified through PROs with referrals and resource information. The SDOH identified are transportation issues, access to healthy food and clean water, lack of a social support system, secure housing and utilities. Assists with internal patient transfers to ensure for optimal patient satisfaction. Works with outside transportation companies to provide the documentation for scheduling patient rides and reimbursement for gas to appointments. Provides education on signing up and accessing the patient portal. Works with outside agencies to help patients manage their transportation issues to prevent missed appointments and non-compliance. Maintains appropriate documentation in the EMR of all interactions with patients and families. Supervision Provided by this Position: There are no supervisory or lead responsibilities assigned to this position. Physical Demands/Conditions: The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Posted 30+ days ago

Senior IT Support Specialist	-logo
Senior IT Support Specialist
ArcellxRockville, MD
Who We Are Arcellx is a public, clinical-stage biotechnology company reimagining cell therapy by engineering innovative immunotherapies for patients with cancer and other incurable diseases. We believe that cell therapies are one of the forward pillars of medicine and our mission is to destroy cancer and advance humanity by developing cell therapies that are safer, more effective, and more broadly accessible. Our team members are made up of talented innovators and dreamers working from our offices in Rockville, Maryland, and Redwood City, California. At Arcellx, we hire exceptional people and create a fun, diverse, supportive, and informal environment that allows everyone to do their best work. What Matters to Us Living our core values is essential to maintaining a work environment that is high-performing, inclusive, and collaborative. We look for candidates who demonstrate strong values alignment and bring different backgrounds, viewpoints, and abilities to the team. Arcellx Core Values Character : Committed to always doing what’s right. Audacity : Willing to challenge convention and share candid feedback with others. Determination : Curious and self-motivated. Always looking to improve and learn. Collaboration : "No job is too small" mentality. Humble and willing to help others. Originality : Will bring your unique perspective to the table and respect a diverse set of views and backgrounds. The “Fine Print” – What You’ll Do Act as the first point of contact for technical assistance, providing prompt troubleshooting and resolution for hardware, software, and system-related issues. Manage the daily IT ticket queue, ensuring all tickets are logged, prioritized, and resolved. Oversee IT-related tasks for onboarding and offboarding team members.  Create and update technical documentation for IT processes, procedures, and systems. Maintain and organize inventory of hardware assets. Assist with small-scale IT projects, such as hardware rollouts or software updates, by coordinating timelines and resources.  Analyze trends in technical issues and identify opportunities to improve IT processes and systems. Communicate key findings to IT Management to drive enhancements in service delivery. Skills and Experience We Look For 5+ years’ experience in an IT helpdesk/desktop environment, providing remote, web & phone support. Excellent customer service, attention to detail, communication and interpersonal skills. Strong knowledge of Windows OS, Office Apps, and basic networking. Familiarity with Mac OS a plus. Thorough knowledge of Active Directory, Office 365 Administration, IT concepts, hardware, and software. Good problem-solving skills and a willingness to learn. Relevant certifications are advantageous (e.g., Microsoft Certified Professional, CompTIA suite). Rewards at Arcellx Our people are our greatest asset, and supporting their well-being is an essential part of delivering on our mission and impacting the lives of patients. Putting this belief into practice means offering strong compensation and benefits. The base salary range for this position is $80,000 - $95,000 per year. Where a candidate falls within that range is determined by factors such as years of experience. Our compensation package also includes an annual bonus based on company goals and an equity (RSU) grant. We do offer relocation assistance for roles if required. Our market-leading benefits package includes: 100% coverage for medical, dental and vision for team members and dependents, unlimited vacation, a 3-day weekend every month, fully-paid parental leave for up to 6 months, tuition reimbursement, 401k employer contribution and more.  Join us in our quest to reimagine cell therapy and destroy cancer. For more on our technology, culture, and team, go to www.arcellx.com .  #LI-Onsite

Posted 30+ days ago

Platform Support Analyst I-logo
Platform Support Analyst I
Trade DeskChicago, IL
The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust, ownership, empathy, and collaboration. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. Do you have a passion for solving hard problems at scale? Are you eager to join a dynamic, globally- connected team where your contributions will make a meaningful difference in building a better media ecosystem? Come and see why Fortune magazine consistently ranks The Trade Desk among the best small- to medium-sized workplaces globally. We are looking to hire a  Platform Support Analyst I  who will work in collaboration with our Biz Teams to ensure top notch application support. We’re looking for someone who is enthusiastic about new technology, has not only the existing technical skills to be successful but also the acumen to learn even more; you’ll never run out of things to learn here. You’re a star communicator, customer focused, and love solving technical problems. There is plenty of room for advancement in this role within the department or otherwise within our company. What You'll Do: Support for application issues; ensuring that incidents within our platform or tools are addressed within established SLAs Responsible for owning incidents, including escalating to other technical teams Multi-task, manage, and resolve transactional application support requests Problem-solving and troubleshooting various technical issues related to the Trade Desk's Trading Platform Application. Executing Stored Procedures and querying our database using SQL Maintain the company’s ticketing system; answer, troubleshoot, and resolve various technical issues related to The Trade Desk’s trading platform Take initiative on tickets that can be completed without Development Team assistance Contribute to the company’s Knowledge Base by the creation of new Articles and updating existing ones QA Testing and Validation Coordinate in-depth training on support-related tools and processes Light on-call/after-hours support Who You Are: Bachelor’s Degree from a four-year university or relevant substitute experience 4+ years relevant work experience as a technical support representative in a small or medium sized business Advance troubleshooting and problem-solving capabilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment Mid-level to advanced experience with Programming languages (HTML, Java, JavaScript ,Vast .XML) is a plus. Experience handling complex datasets, identifying trends within the data, and performing comparisons between multiple data sources. Mid-level to advanced experience with databases, SQL, API's - Able to create queries to retrieve records, aggregate data from a variety of data sources, and an understanding of the underlying data structures. Mid-level to advanced knowledge of Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets is a plus. Proficient knowledge of RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus Will be required to routinely or customarily troubleshoot items related to the platform that require independent judgement, decision-making, and unique approaches No previous online advertising experience required, but those with experience in online advertising or technology are encouraged to apply Effective time management skills – ability to prioritize and meet deadlines Outstanding written and verbal communication skills, including an ability to explain complex subjects to a non-technical audience. #LI-LM2 The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.     CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year.  Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.  The Trade Desk also offers a competitive benefits package. Click here to learn more. Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $48,200 — $88,300 USD As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at   accommodations@thetradedesk.com You can also contact us using the same email address if you have a disability and need assistance to access our Company website.   When contacting us, please provide your contact information and specify the nature of your accessibility issue.  

Posted 30+ days ago

Platform Support Analyst I-logo
Platform Support Analyst I
Trade DeskLos Angeles, CA
The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust, ownership, empathy, and collaboration. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. Do you have a passion for solving hard problems at scale? Are you eager to join a dynamic, globally- connected team where your contributions will make a meaningful difference in building a better media ecosystem? Come and see why Fortune magazine consistently ranks The Trade Desk among the best small- to medium-sized workplaces globally. We are looking to hire a  Platform Support Analyst I  who will work in collaboration with our Biz Teams to ensure top notch application support. We’re looking for someone who is enthusiastic about new technology, has not only the existing technical skills to be successful but also the acumen to learn even more; you’ll never run out of things to learn here. You’re a star communicator, customer focused, and love solving technical problems. There is plenty of room for advancement in this role within the department or otherwise within our company. What You'll Do: Support for application issues; ensuring that incidents within our platform or tools are addressed within established SLAs Responsible for owning incidents, including escalating to other technical teams Multi-task, manage, and resolve transactional application support requests Problem-solving and troubleshooting various technical issues related to the Trade Desk's Trading Platform Application. Executing Stored Procedures and querying our database using SQL Maintain the company’s ticketing system; answer, troubleshoot, and resolve various technical issues related to The Trade Desk’s trading platform Take initiative on tickets that can be completed without Development Team assistance Contribute to the company’s Knowledge Base by the creation of new Articles and updating existing ones QA Testing and Validation Coordinate in-depth training on support-related tools and processes Light on-call/after-hours support Who You Are: Bachelor’s Degree from a four-year university or relevant substitute experience 4+ years relevant work experience as a technical support representative in a small or medium sized business Advance troubleshooting and problem-solving capabilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment Mid-level to advanced experience with Programming languages (HTML, Java, JavaScript ,Vast .XML) is a plus. Experience handling complex datasets, identifying trends within the data, and performing comparisons between multiple data sources. Mid-level to advanced experience with databases, SQL, API's - Able to create queries to retrieve records, aggregate data from a variety of data sources, and an understanding of the underlying data structures. Mid-level to advanced knowledge of Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets is a plus. Proficient knowledge of RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus Will be required to routinely or customarily troubleshoot items related to the platform that require independent judgement, decision-making, and unique approaches No previous online advertising experience required, but those with experience in online advertising or technology are encouraged to apply Effective time management skills – ability to prioritize and meet deadlines Outstanding written and verbal communication skills, including an ability to explain complex subjects to a non-technical audience. #LI-LM2 The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.   CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year.  Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.  The Trade Desk also offers a competitive benefits package. Click here to learn more. Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $48,200 — $88,300 USD As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at   accommodations@thetradedesk.com You can also contact us using the same email address if you have a disability and need assistance to access our Company website.   When contacting us, please provide your contact information and specify the nature of your accessibility issue.  

Posted 1 day ago

Grace Community Care and Homes Inc. logo
Direct Support Professional
Grace Community Care and Homes Inc.Willingboro, NJ
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Job Description

Grace Community Care of NJ is looking to hire (2) 1:1 Direct Support Professionals (DSP) one available for Day Shift 9am-3pm and another shift 4pm-8pm or Weekends

Schedule:

Monday- Friday Weekday Shift or Weekends

Weekend shift days between Sat or Sun 9 -2pm

This Requires Accompanying and transporting 1:1 client to various community engagement outings.

Must have experience working with clients with Developmental Disabilities.

Must have Driver's License and reliable transportation.

CPR Training and Certification in Last 2 Years

Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access.

Proficient in note-writing and time recording.

Team player mentality, professionalism, and punctuality.

Qualifications:

  • High school diploma or equivalent (Bachelor's degree in related field preferred).
  • Experience in Direct support.
  • Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access.
  • Proficient in note-writing and time recording.
  • Team player mentality, professionalism, and punctuality.
  • Ability to pass Employment and Background checks.

Responsibilities

  • Provide direct support to individuals with developmental disabilities in daily living activities, including personal care and assistance with ADLs either in the community such as community centers or their own personal home.
  • Observe and document patient behavior and progress, ensuring their safety and well-being.
  • Collaborate with team members and families to implement care plans.
  • Utilize first aid skills as necessary and maintain a valid driver's license for transportation needs.
  • 1:1 Personal Care Experience Preferred

Non-group home role. This is a 1:1 shift. Please reply with shift availability.

Job Types: Full-time, Part-time, Contract

Pay: From $19.00 per hour

Expected hours: No more than 30 per week

Benefits:

  • 401(k)
  • Paid time off

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekends as needed

Experience:

  • 1:1 DSP: 1 year (Required)

Willingness to travel:

  • 25% (Required)

Work Location: In person

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