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Domestic Operations Support-logo
Domestic Operations Support
MaerskOakdale, Minnesota
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring. You must be authorized to work for any employer in the U.S. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Posted 2 days ago

Senior Technical Support Specialist - Protein Science-logo
Senior Technical Support Specialist - Protein Science
NucleraBillerica, Massachusetts
Description Nuclera is a venture-backed, founder-driven biotech company headquartered in Cambridge, UK with significant operations in Boston, USA. The company’s mission is to improve human health by making proteins accessible. We are beginning this mission through the launch of our eProtein Discovery™ platform. eProtein Discovery is a breakthrough protein expression, characterization, and purification technology, consisting of a lab-based benchtop instrument, cloud-based software and proprietary cartridges and consumables. The goal is to enable rapid protein access to life science researchers around the world. We are looking for a Senior Technical Support Specialist to deliver world-class technical assistance, ensuring our customers achieve success with Nuclera’s innovative eProtein DiscoveryTM benchtop system. Reporting to the Head of Customer and Technical Support, the Senior Technical Support Specialist will provide advanced troubleshooting and technical guidance to customers. As a crucial team member, you'll be comfortable navigating a dynamic and fast-growing environment, embracing change as a constant. At Nuclera, our commitment to continuous improvement is unwavering. This role offers a hybrid working model with a minimum of 3 days in the office and a maximum of 2 days working from home. If you are a customer-focused technical expert who enjoys solving complex challenges and working with cutting-edge technology, we would love to hear from you! About the role Serve as a subject matter expert on Nuclera’s eProtein Discovery system, providing advanced technical support. Troubleshoot and resolve hardware, software, and application-related issues, escalating complex cases to the appropriate teams. Communicate effectively with R&D, Engineering, and Software teams to obtain information, report issues, and contribute to product enhancements. Maintain accurate records of customer interactions, technical issues, and resolutions using the CRM system. Work closely with Technical Support colleagues in the UK, the Customer Service team, and the Field Applications Scientists (FAS) team to ensure customers receive comprehensive support. Assist in the development of knowledge base articles and user guides to enhance customer self-service and efficiency. Requirements Essential: Master’s degree in Molecular Biology, Biochemistry, Biotechnology, or a related field. Minimum 5 years of experience in a Technical Support role Hands on experience with protein synthesis Proficiency with CRM systems, Salesforce preferred, for managing customer cases and tracking issues. Strong troubleshooting and analytical skills, with the ability to diagnose complex technical problems efficiently. Excellent verbal and written communication skills, with a customer-focused approach to issue resolution. Ability to work in a fast-paced, cross-functional startup environment with a proactive and adaptable mindset. Desirable: PhD Hands-on experience with microfluidics Technical Support experience within life science instrumentation Benefits What we offer: In addition to competitive salaries, we offer a range of benefits including: Incentive stock options A comprehensive benefits package that includes medical, dental, vision and life insurance Short- and long-term disability insurance 401(k) retirement plan 25-day annual holiday allowance Investment in professional development and learning Fresh fruit, tea, coffee, and snacks in the office Organised summer and other events for staff

Posted 30+ days ago

Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaJackson, Mississippi
Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned. Education  High school diploma or equivalent required Experience  Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience  Must be able to perform basic math calculations Working Conditions (physical & mental requirements)  Ability to understand, remember and apply oral and/or written instructions  Ability to understand and follow basic instructions and guidelines  Must be able to see and speak with customers and observe equipment operation.  Occasionally perform tasks while standing and walking up to 100% of time  Reach, bend, kneel and have high level of manual dexterity  Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 1 day ago

Support Lead Part Time-logo
Support Lead Part Time
Five BelowHenderson, Kentucky
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit F ive Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 1 day ago

Direct Support Professional-logo
Direct Support Professional
Community OptionsKnoxville, Tennessee
We are Now Hiring Full-Time, Part-Time, PRN Direct Support Professionals (DSP), Caregivers, Direct Care Staff, Home Health Aides in Knoxville, TN to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This is a fantastic opportunity for professional growth, while making a difference! No experience required– we provide PAID training! Newly Increases starting Pay-Rate is $15.00 per hour. Multiple shifts available: 1st & 3rd shifts available! In order to be eligible for a Floater position with Community Options, you must be completely flexible with schedule and have open availability to cover shifts. Responsibilities: Provide direct care to individuals with intellectual and developmental disabilities tailored to their Individual Support Plan (ISP)/Person Centered Plan (PCP) Assist with daily routines including cleaning, cooking, feeding, medication administration, and maintaining personal hygiene Monitor the health and medical needs of individuals and immediately report any concerns Assist with the learning and development of independent and community-based skills Participate with individuals in community, social, and recreational activities Drive individuals to medical appointments and activities in the community Ensure program documentation and billable records are completed accurately and timely Build a support network for individuals by developing and maintaining relationships with community members, businesses, and families Ensure work locations and vehicles are clean and well maintained to provide a safe Environment Additional tasks and responsibilities may be assigned Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Requirements: High School Diploma or GED Valid driver’s license with a satisfactory driving record Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Excellent verbal and written communication skills Excellent time management skills Why Community Options? Competitive Insurance Options (Medical, Dental, Vision). Paid Holidays—Including a Birthday Holiday! Generous Paid Time Off (PTO). Employee Incentive & Discount Programs. 403b Retirement Plan. Exceptional Career Growth Opportunities. Great coworkers/team that support you! Please Visit Our Website to Complete an Online Application! Please Visit Our Website to Complete an Online Application! www.comop.org Community Options is an Equal Opportunity Employer M/F/D/V

Posted 3 weeks ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenNacogdoches, Texas
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Dynamic Server Support Technician-logo
Dynamic Server Support Technician
Worldwide TechServices OpenSoquel, California
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair tool kit

Posted 30+ days ago

Sr. Support Center (Service Desk) Manager-logo
Sr. Support Center (Service Desk) Manager
Contact Government ServicesRochester, NY
Sr. Support Center (Service Desk) Manager Employment Type:Full Time, Mid-level /p> Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Qualifications: Experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award. Demonstrated experience re‐engineering or setting up service desks according to industry best practices. Demonstrated experience obtaining Government management buy‐in for improving the service desk by demonstrating greater Return on Investment. Demonstrated experience developing and maintaining formal processes and procedures for consistency and increased productivity. Demonstrated experience implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal relationships. Demonstrated experience recommending and implementing appropriate technology and other resources to maximize service desk effectiveness. Demonstrated experience building and retaining a qualified service desk team through innovative hiring and training and development techniques. Demonstrated experience implementing innovative staffing and scheduling models for KPI guaranteed coverage at the lowest possible costs. Demonstrated experience developing a customer care philosophy that ensures customer satisfaction. Demonstrated experience analyzing service desk performance through various statistical and reporting methods. Demonstrated experience enhancing the image of the service desk as a front-end support group that advances the IT vision and strategy. Demonstrated experience managing an incident management system in a performance based environment complying with ITIL V3/V4 standards. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $73,800 - $106,600 a year

Posted 30+ days ago

Senior Field Support Supervisor - Malta, NY-logo
Senior Field Support Supervisor - Malta, NY
KLA CorporationMalta, NY
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Job Description/Preferred Qualifications PRIMARY RESPONSIBILITY: Directs the coordination of technical and administrative support activities including installation, repair, preventative maintenance, and engineering change upgrades. Ensures adequate records and systems are maintained. Schedules personnel responding to critical situations. Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department's attention. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. SCOPE: Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect employees. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives. Works on issues where analysis of situation or data requires review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action. INTERACTION: Frequently interacts with individual contributors, supervisors, and functional peer groups. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules. May provide direct supervision to nonexempt employees (i.e., technicians, support personnel). Minimum Qualifications Bachelors degree in technical field or business administration and 4 years of experience in the semiconductor industry. Ability to travel up to 20% Prefer previous management/supervisor experience but not required Base Pay Range: $80,800.00 - $137,400.00 Annually Primary Location:USA-NY-Malta-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Posted 30+ days ago

Mill Support Technician (Industrial Cleanup Crew)-logo
Mill Support Technician (Industrial Cleanup Crew)
West FraserFairfax, SC
JOB SUMMARY West Fraser is a diversified North American wood products company producing southern yellow pine lumber, OSB and wood chips across the Southern US and Western Canada. We are the largest lumber producer in North America! Our employees operate in a culture that values safety first and rewards hard work. We recognize and support our team culture and focus on growing our team by promoting from within - many of our employees have built their careers with us. At West Fraser, our Mill Support Technician is responsible for maintaining the overall safety, cleanliness, and environmental compliance in the mill as well as training in various production roles in order to gain an understanding of plant operations for career growth. TASKS AND RESPONSIBILITIES: Work in a team environment to maintain housekeeping in an industrial wood manufacturing environment Collect and dispose of wood scrap, flakes, and dust remains. Use mobile equipment for material disposal to include dunnage removal. Use vacuum and sweeper equipment when necessary for efficient clean up. Assist in down day housekeeping responsibilities such as ice blasting of the press and press pit cleanup. Train in operational roles, understand new processes and ideas, and be able to prove developmental progression. Other tasks and responsibilities as assigned by leadership team. QUALIFICATIONS: Eligible to legally work in the United States High School diploma or equivalent education Able to work a minimum 8-hour day shift with some overtime as necessary Possess the desire to grow and progress in a career Willing to move into a 12-hour rotating production schedule which will include nights, weekends, and holidays Ability to work as part of a team and deliver value to the team Willingness and ability to cross-train to learn new jobs and skills Be reliable and possess consistent and predictable attendance behavior. Our highly competitive compensation package and outstanding benefits include: Benefits starting Day 1 Competitive starting pay Wellness Pay Program On-the-job training and A culture that strongly believes in promoting from within Medical Dental Vision 401k with company match Life Insurance Disability Insurance Paid vacations and holidays Safety is one of West Fraser's core values and our employees can expect a challenging, stable work environment with career development opportunities. Apply: If you are ready to build your career in a company that thrives on growth, internal promotions, training, safe work environment, rewarding work, challenge, and opportunity, come build your career with us at West Fraser: www.westfraser.com/jobs We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please apply through our online application process. Be sure to attach your resume to your online profile as resumes will not be accepted at the site. No phone inquiries, please. West Fraser is a diversified wood products company producing lumber, OSB, LVL, MDF, plywood, pulp, newsprint, wood chips, and energy with over 60 facilities in Canada, the United States, and Europe. We are the largest lumber producer in North America, a leading global manufacturer of wood-based panels, and the world's largest producer of oriented strand board (OSB). We are a growing company, believe strongly in promoting from within, and pride ourselves on providing a challenging environment with continuous development. The successful candidate should be interested in future growth opportunities within the company. West Fraser is an Equal Opportunity Employer M/F/V/D & Drug-Free Workplace

Posted 30+ days ago

Vehicle Operations Support Specialist II (Manheim)-logo
Vehicle Operations Support Specialist II (Manheim)
Cox EnterprisesCarleton, MI
Company Cox Automotive- USA Job Family Group Vehicle Operations Job Profile Vehicle Operations Support Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Duties Perform data entry of charges that need to be applied to a vehicle before it sells and verify that information is accurately recorded. Maintain documentation, verification of invoices to ensure correct amount on the work orders compared to actual invoice cost. Respond to department inquiries relating to status of parts and vehicle repair, provide quality service, and assist in resolving problems. Communicate with departments and management daily to make sure all information is received and posted before a sale. Submit estimates via email to proper accounts. Maintain current knowledge of account contracts relating to posting. Record payroll information for shop employees. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management. May be required to work overtime as business needs dictate. Work Shift: Monday- Friday: 6:00am- 2:30pm Qualifications: High School Diploma or equivalent required. 1 - 3 years of clerical or administrative experience in automotive industry preferred. Effective communication and organizational skills required. Basic computer software skills necessary. Must be able to use general office equipment (i.e., copier, fax machine, etc.). Good leadership skills required; must be able to lead and motivate people. Self-managed and directed. Medium strength: ability to lift up to 25 pounds. Stooping, bending, twisting, climbing stairs, pushing pulling, walking, and reaching may be required for the completion of job duties. Ability to sit or stand for prolonged periods of time. Ability to perform repetitive data entry tasks, manual dexterity. Vision abilities required include close, distance and depth perception. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer- All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Posted 30+ days ago

Varonis Careers - Technical Support Engineer - L2-logo
Varonis Careers - Technical Support Engineer - L2
Varonis SystemsPortland, OR
Technical Support Engineer The Company: Varonis (Nasdaq: VRNS) is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats with AI-powered automation. Thousands of organizations worldwide trust Varonis to defend their data wherever it lives - across SaaS, IaaS, and hybrid cloud environments. Customers use Varonis to automate a wide range of security outcomes, including data security posture management (DSPM), data classification, data access governance (DAG), data detection and response (DDR), data loss prevention (DLP), and insider risk management. Varonis protects data first, not last. Learn more at www.varonis.com. The Role: We are seeking a self-driven Technical Support Engineer who's ready to go beyond the usual break/fix routine. This isn't just about fixing issues; it's about breaking the mold of traditional support, anticipating problems before they arise, and driving innovation that keeps our customers raving while protecting their data. You'll be the spark that ignites a team of forward-thinkers, taking our support to levels most wouldn't even dream of. The Location: We are considering candidates who are able to work by onsite model, based out of Portland, Oregon. The Requirements: Experience with SaaS Platforms Understanding of cloud architectures (e.g., AWS, Azure, GCP) and IAM solutions (e.g. Okta, Azure AD, or AWS IAM) Deep understanding of SaaS-specific security challenges, such as multi-tenancy, data segregation, and secure API management. Familiarity with firewalls, VPNs, IDS/IPS, and network protocols (TCP/IP, DNS, SSL/TLS). Experience in troubleshooting network-related issues in a SaaS environment Analytical Thinking Expertise in analyzing logs from various sources (firewalls, servers, applications) to identify complex technical issues. Strong initiative in identifying potential issues before they become critical, using ADX logs and Grafana dashboards. Ability to think critically and solve complex problems, often under pressure. Strong troubleshooting skills, with a focus on identifying not just the symptoms but the root cause of issues. Game Changing Qualities: Effective Communicator: Ability to document troubleshooting processes and findings clearly, ensuring that all steps are reproducible and understandable. Strong communication and interpersonal skills, with the ability to translate complex technical concepts into understandable terms for customers. Growth Oriented: A strong desire to learn, adapt, and grow in a dynamic environment. Ability to think strategically and execute with excellence. You're never satisfied with "good enough." You're constantly learning, growing, and pushing yourself-and your team-further. Resilience: Ability to handle high-pressure situations, especially during critical incidents, and remain calm and focused. Customer-Centric Mindset: You get that customer success is the ultimate goal. You're committed to delivering exceptional experiences, no matter what it takes. Your customers are your passion. You don't just solve their problems-you blow their expectations out of the water. Empathy & Patience: Skill in managing customer concerns, especially during security incidents, with a focus on clear, calm, and effective communication. Natural Leader: When you speak, people listen-and they follow. You lead through influence and inspire your peers with your expertise and drive. People look to you for guidance, and you're always ready to mentor and inspire. You understand the impact that collaboration brings to a team. Time Management and Prioritization: Strong organizational skills and the ability to manage time effectively, especially when dealing with multiple high-priority issues simultaneously. Ability to prioritize tasks based on urgency, impact, and customer needs. Battle-Tested: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). But your experience and mindset matter more than paper credentials. The Responsibilities: Be the Game-Changer: Be part of a high-octane support team with vision, grit, and a relentless drive for excellence. You're not here to twiddle your thumbs; you're here to inspire, challenge, and elevate. Solve Complex Problems: When others see a roadblock, you see a challenge worth conquering. You'll tackle issues head-on with creativity, tenacity, and a refusal to settle for anything less than excellence. Approach challenges with a solution-oriented mindset. Proactively identify and address potential issues before they impact customers. You're the go-to when others throw in the towel. Obsess Over Customers: Our customers aren't just clients-they're your mission. Ensure their experience isn't just good, but legendary. Get inside their heads, anticipate their needs, go above and beyond, and make sure they know we've got their back, every step of the way. Our customers don't just deserve support-they deserve unforgettable experiences. Collaborate Boldly: Collaborate within your team to find resolutions faster. Work closely with cross-functional teams (Product, Engineering, Customer Success, etc.) to ensure seamless communication and support. Bring your insights to the table and challenge the status quo. Your collaboration isn't just participation-it's disruption with purpose. Innovate Relentlessly: Implement solutions that go beyond traditional technical support. You're here to challenge the norm and set new benchmarks in technical support. Find opportunities to enhance our processes, tools, and customer experiences, and don't hesitate to shake things up. We invite you to check out our Instagram Page to gain further insight into the Varonis culture! @VaronisLife Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics Please review our Notice of E-Verify Participation and our Right to Work Statements.

Posted 1 week ago

LIS Secrep: Information Technology Support Manager(Contingency Hire)-logo
LIS Secrep: Information Technology Support Manager(Contingency Hire)
KBRAlbany, GA
Title: LIS SECREP: Information Technology Support Manager(Contingency Hire) Belong, Connect, Grow with KBR! PROGRAM SUMMARY: The Marine Corps Logistics Command (MCLC) Logistics Integration Support (LIS) Secondary Repairable (SECREP) Program supports the repair and distribution of 10,000 pieces of Marine Corps Ground Equipment. The scope of this contract covers the Remanufacture, Overhaul, and Repair (ROR) and/or tear-down and evaluation (TD&E) of Marine Corps Ground Equipment Secondary Repairable (SECREP) items turned in at designated Government locations (CONUS and OCONUS). POSITION SUMMARY: The Information Technology Support Manager (ITM) is responsible for ensuring that all IT related needs of the program are addressed to ensure the highest level of government customer support on a daily and ongoing basis. Please Note: This is a Remote opportunity with travel requirements to project site locations as needed Project site locations Include but may not be limited to: Albany, GA / Camp Lejeune, NC / Camp Pendleton, CA / Barstow, CA / Okinawa, Japan / Kaneohe Bay, HI / Blount Island, FL. RESPONSIBILITIES: Support the identification and implementation of process changes to improve customer support. Identification and implementation of process changes to improve support to the customer. Provide help desk support to the entire Team to include subcontractors as required. Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance. Act as a trusted liaison with IT and Program personnel to deliver desired solutions. Manage site mobilizations and demobilizations, as well as full life cycle support. Resolve, or work with technical teams to resolve, complex problems brought forth by Projects and users. Coordinate with Operational Management and IT staff to accumulate and report information as requested. Gather and refine specifications and requirements based on technical and functional needs. Maintain local user accounts. Maintain and troubleshoot operational network infrastructure, including routers, switches, and wireless devices. Perform computer imaging and deployment. Assist users with hardware and software configuration of computers and accessories. Assist with troubleshooting and repair of IT equipment (PCs, printers, and scanners, etc.). Provide local client support for a variety of business applications. Provide additional assistance as needed to support requirements and directives. Perform other duties as assigned. BASIC QUALIFICATIONS: 5 years of related and substantial work experience performing similar job functions. Must have working experience supporting software and hardware, printers, and peripherals. Must currently possess or be able to obtain a U.S. Government (USG) issued National Agency Check with Inquiries (NACI) prior to being hired. May be required to obtain a USG issued SECRET security clearance when granted access to Personal Identification Information (PII). Must maintain eligibility at the required clearance or certification level for the duration of the contract. PREFERRED SKILLS: B.A./B.S. in Computer Science or other related program fields, or equivalent in work experience. Experience managing and/or working in the USMC LIS SECREP Program and GCSS-Marine Corps. KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Posted 5 days ago

Laboratory Client Support Technician-logo
Laboratory Client Support Technician
Arup Laboratories, IncSalt Lake City, UT
Schedule: Wednesday- Saturday (40 hrs/wk) 4:00 PM - 2:30 AM Training Schedule: (5 weeks) Monday- Friday 9:00 AM - 5:30 PM Department: ID Processing- 620 Hourly rate is an estimate only which includes shift differential for nights, evenings, or weekend shifts. Overall hourly rates will vary based on schedule. Primary Purpose: In Infectious Disease Processing, the Lab Client Support Technician provides technical and preanalytic support services for ARUP's clients and the technical sections that perform infectious disease testing. Evaluates specimen acceptability for infectious disease testing in a high-volume laboratory setting. Contact clients with specimen information such as specimen integrity, volume, test clarification, and missing specimens. Provides a supportive link between customers and all other areas of the company. Must complete and demonstrate department-specific training and competency within 6 months. College level courses in medical terminology, biology, communications or related life sciences is preferred. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Understands appropriate collection, handling, and transportation of specimens. Accurately processes specimens according to established departmental procedures. May include specimen triaging, routing, and storing. Evaluates specimens for acceptability and follows the appropriate procedures for specimens that do not meet acceptance criteria. Initiates problem resolution. Processes requests for add on testing. Develops proficiency with laboratory information systems including ANSR, ESP, IMS, Millennium, MasterControl, LMS, CRM, and eExcept. Receives and initiates telephone calls to/from customers and laboratories in a timely and courteous manner. May provide verified test results available in the LIS, as requested, to authenticated individuals. Provides education, guidance, and troubleshooting to customers regarding available resources, testing and application utility. Maintains competency on pre-analytic equipment, maintenance and operation as needed for department support. Maintains work area. Cleans bench tops and equipment as needed and daily at the end of the work shift. Documents cleaning and maintenance as required. Serves as a liaison between technical sections and customers. Builds and maintains customer relationships throughout all communications while providing a positive, professional and empathetic understanding. Documents customer communications, resolutions, issues, and appropriate follow-up. Other duties as defined. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company/departmental policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Absolute integrity in the accurate identification of samples, test performance, and reporting of results Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.

Posted 5 days ago

Business Technical Support III-logo
Business Technical Support III
GTATamuning, GU
About the team: Our highly motivated and resilient group is driven by providing a best-in-class Customer Experience while staying true to our Company Values. We embrace a team culture while still maintaining an independent workforce. Challenged daily with the environmental as well as troubleshooting and installation responsibilities we can always look forward to feeling fulfilled that we are working for something larger than ourselves and GTA. Who we are looking for: We are in search of a candidate who is dedicated to continuous learning and growth. If you are passionate about technical proficiency and delivering great customer service, this could be for you. We are also looking for someone who is self-motivated and takes initiative while maintaining the ability to be a team player. If you want to make a positive impact with the Business Operations team at GTA apply now! Still interested? Here's what the role looks like: As a Business Technical Support, you will oversee providing technical and network problem resolution to our valued business customers daily. The Business Technical Support are expert problem-solvers who work well under pressure and ability to handle multiple issues simultaneously with minimal supervision. Technicians should also be excellent communicators and enjoy challenges. In addition to these traits, we are looking for applicants with the following skillsets: Resolve escalations from Level 2 related to business circuits, VoIP, SIP trunks, MPLS, Ethernet, and fiber services. Investigate chronic service issues, packet loss, jitter, and latency problems. Perform deep-dive analysis on network logs, SNMP traps, and Wireshark captures. Collaborate with NOC, field engineers, and carrier partners to resolve core network issues. Handle escalations related to major outages affecting multiple business customers. Conduct Root Cause Analysis (RCA) for recurring or major issues. Proactively identify and recommend network optimizations and upgrades. Assist with testing and validation of new firmware, patches, and software upgrades. Review and implement configuration changes on routers, switches, SBCs, and firewalls (Cisco, Meta, Fortinet). Support MACD (Moves, Adds, Changes, Deletes) requests that require advanced configurations. Work with engineering teams to validate and test configuration changes before deployment. Assist in capacity planning for business network expansions. Work with underlying carriers, transport providers, and vendors to resolve last-mile circuit issues. Review and analyze carrier-provided test results (loopbacks, BER tests, OTDR scans for fiber faults). Engage vendors for hardware/software bug fixes, patches, or replacement equipment. Document troubleshooting steps, resolutions, and best practices for future cases. Update internal knowledge base (KB) and standard operating procedures (SOPs). Train and mentor Level 1 and Level 2 technicians on advanced troubleshooting techniques. Candidates must show: Ability to promote the Company culture and mission to all employees, vendors, clients and business partners. Product/Service knowledge: Remains up to date on the latest services and products we provide and has a clear understanding of how each work. Working knowledge of telecom network offerings such as Ethernet, TDM, DSL and Wireless access providers also required. Customer centric: Puts the customer first and creates a positive experience for the customer by building relationships and maximizing service/product offerings. Stays current with knowledge of products clients require and can foresee their future technology needs Accountability: Punctual and dependable to meet the needs of our customers. Has the ability to manage multiple projects and prioritize in a fast-paced changing environment. Critical Thinking and Problem Solving: Has the ability to assess an issue, provide creative solutions, and analyze if the solution was viable. Organizational support: Ability to follow company policies and procedures in accordance with contract/agreement(s) and Company Goals, completes administrative tasks thoroughly, accurately, promptly, and efficiently as possible with respect to human resources, financial management and profitability. Technical skills: Constantly strives to increase technical knowledge to improve training tools through latest product knowledge, industry knowledge, and research. Growth and Learning: Is curious and understands that learning is a lifelong endeavor. You own your learning and development, and you are committed to evolving This is what you need to have: 2 years of college resulting in a associate degree and/or equivalent Professional Technical Certifications focused on the Telcom / Communications Industry for various Core, Access, Transport, Data Center, VoIP and Middleware Applications and Services Experience working with ISPs, carriers, or large enterprise environments. Clear and concise verbal and written skills for interacting with business customers. Excellent listening and communication skills, customer service and interpersonal skills with the ability to convey technical information to both technical and nontechnical audience Excellent problem-solving and multi-tasking skills Regular, consistent and punctual attendance and can work on-call, nights and weekends when necessary to include holidays. Possess of, and the ability to obtain and maintain a valid driver license Site visits to customer as the needs of the business required If you are still interested and the values below resonate with you, apply today! We Build Trust. We Are Respectful. We Are Accountable. We Win Together. We Lead with Care. Teleguam Holdings LLC dba GTA is an Equal Opportunity Employer Teleguam Holdings LLC, dba GTA is an Equal Opportunity employer dedicated to building an inclusive and diverse workforce as we see this is critical to the success of our company. Having diverse perspectives, experiences, and skills within our teams allows us to learn from each other and grow as individuals, which leads to better work and outcomes. Through our actions, our goal is to create long term impactful change throughout the company and our island community. However you identify or whatever background you come from, we welcome you to be a part of this change. We ask that you apply to a role that excites you and where you can bring your authentic, best self to work. Keep in mind that all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Read more about our commitment to these principles in the Department of Labor's EEO notices and Guam Department of Labor notices. Other applicable federal employment laws include Family Medical Leave Act (FMLA) and Uniform Services employment and Reemployment Act (USERRA). Accommodations for Applicants with Disabilities Teleguam Holdings LLC, dba GTA has always worked to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at humanresources@gta.net or call us at (671) 644-0300. This job announcement closes on Friday, May 5, 2025.

Posted 30+ days ago

Specialist I, Portfolio Support-logo
Specialist I, Portfolio Support
Resurgent Capital ServicesGreenville, NC
About Us Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career! Notice for California Residents - California Privacy Policy Summary: The Portfolio Support Specialist I is responsible for overseeing the daily operations of the Affidavit process and providing continual training with their team members. Research and verify the accuracy of all attested affidavits and attachments for use in the court. The Portfolio Support Specialist I will maintain, audit and represent records in court for Resurgent Capital Services. This position will report directly to the Supervisor of Portfolio Operations. Roles & Responsibilities: Serves as a "Custodian of Business Records" which includes verifying the completeness and accuracy of all records. Provides depositions and/or trial testimony by representing Resurgent Capital Services in court. Interacts directly with outside law firms, court personnel, and in-house counsel regarding affidavit content. Understands and accurately explains the account acquisition and record keeping processes to both internal and external sources. Analyzes and reports on all daily affidavits processed. Provides support and coordinates actions to resolve any issues that may arise. Cross trains staff in designated areas. Conducts legal research as needed. Process incoming and outgoing mail from multiple sources. Achieves Notary Public certification and perform Notarizations. Develops proficiency in reviewing Affidavit requests for specific templates. Develops proficiency in reviewing one off affidavit requests. Develops proficiency in reviewing Assignment of Judgment requests. Assists in the setup of new Servicers with the Affidavit process. Serves as a resource to other in the departments. Acts as the liaison for assistance needed from External Servicers, Directors and Legal. Maintains the affidavit inbox for questions and assistance needed from external/internal resources. Maintains the File Download Exception folder and notify Servicers of errors in file naming convention used. Skills & Qualifications: 2-3 years of related experience required, preferably as an Operations Specialist and/or experience working for law firm. Strong problem-solving skills required. Must have strong communication skills; strong analytical skills; multi-tasking skills and strong organizational skills. Excellent work ethic and exceptional attention to detail. Must be able to work under pressure. Ability to work within deadlines to complete projects on time. Must be able to maintain confidential and sensitive information. Must be comfortable working in ambiguous and/or stressful situations. Flexibility to changing priorities and capacity to handle multiple tasks are often required of this position. Must be able to work on a team or independently with minimal supervision. Must have the ability to effectively represent Resurgent Capital Services in industry and/or public meetings and interactions. Aptitude to use a wide variety of computer applications (SQL, Access, Excel, Visio). Ability to accurately interpret results against defined criteria. Position does include travel less than 25%. Educational Requirements: College degree and/or Paralegal Certification preferred. Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Posted 1 week ago

Desktop Support Specialist-logo
Desktop Support Specialist
NAB NorthABTroy, Michigan
Desktop Support Specialist North- ONSITE Troy, MI What you'll be doing: Manage and support ChromeOS, Windows, MacOS and Linux operating system releases, software implementations, images, monitoring tools, hardware ordering and configuration. Ensure systems hardware, operating systems, software systems, and related procedures adhere to organizational values and guidelines. Administer Google Workspace, NinjaOne and JAMF platforms to manage the deployment of hardware, software, and device configurations. Work with System Engineers to ensure reliable, secure and integrated systems environments for ChromeOS, Windows, macOS and Linux systems. End user support of phone system hardware, accessories and software. Manage daily support ticket queue and meet Service Level Objectives (SLOs) as defined by leadership and the business. Provide world-class service and support for business critical systems and customers. Demonstrate critical thinking skills, troubleshooting, and analysis to quickly and permanently resolve IT support incidents. Support anti-virus, intrusion detection & prevention monitoring activities and perform thorough corrective action. Create and maintain support, design, and architectural documentation. Other duties as assigned. What we need from you: HS Diploma; BA/BS in Technical related field preferred 3+ years of technical, deployment, and administration experience ChromeOS, Windows, MacOS, including support to end users in a mid-sized Enterprise environment (~1000 users, local and remote) Working knowledge of the following: ChromeOS, Microsoft Windows 11, MacOS Telephony Systems, Crowdstrike, Google Workspace A strong, innate sense of urgency Ability to interact with clients in a clear, concise, professional manner Strongly self-motivated and able to meet objectives with little or no direct supervision Able to make effective decisions in high-pressure situations, with limited management escalation Strong troubleshooting skills Exceptional written and verbal communication skills Team player and self-driven Passionate about delivering quality results Rarely travel may be required to support remote subsidiaries Scheduled hours may change to meet the needs of the company Hourly Pay Range: $21.00 to $30.00 Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process. What we offer : We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include: Medical, Dental, & Vision Coverage Flexible Paid Time Off 401(k) + Match Mental Health Support & Well-Being Program Paid Maternity & Paternity Leave Education Assistance Company-funded Lifestyle Spending Account Please note: North is a US based company and this role is not eligible for current or future sponsorship. Let’s go North, together. Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions. Who we are: North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer. To learn more about North, and our family of companies, visit our website: north.com #LI

Posted 1 week ago

Direct Support Professional (DSP) Full-time / 2nd Shift-logo
Direct Support Professional (DSP) Full-time / 2nd Shift
Hope Network CareersLapeer, Michigan
The Direct Support Professional (DSP) provides medically necessary, appropriate personal care and community living supports to persons with intellectual developmental disabilities, persons with severe mental illness, and/or individuals with co-occurring diagnosis. The Direct Support Professional (DSP) may assist in areas of mobility, activities of daily living, communication, cognition, health management, social networking, vocational, leisure time management, and community participation. Why a Direct Support Professional (DSP) at Hope… Make a difference in people's lives, including your own. Here are just some of the ways Hope Network invests in you for all that you do: $15.80 starting wage Educational Reimbursement Career Pathing, Paid Training Medical/Dental/Vision Insurance Employee referral bonus Generous paid time off Retirement savings plan How you will change lives… The Direct Support Professional (DSP) will assist in the following areas of personal care and development: Safety Monitor and ensure safety 24/7; this may be eyes- on, one-on-one, 15 or 30 minute checks, etc. Support crisis prevention, intervention, and resolution Relationships Establish collaborative relationships built on trust and empathy through consistent and meaningful communication Foster a spirit of partnership with individuals served, the community, and other professionals Activities and Daily Living Skills Help build effective skills for problem-solving, communication, and independence Assist person served to identify and/or participate in social and leisure interest and activities such as: transport/escort to stores, concerts, movies or in house social events (barbeques, movie nights, games, etc.) Help person served with activities of daily living to include (but not limited to): get to and from places, dressed/undressed, bathe/shower, comb hair, trim nails, restroom assistance, and cooking Health Monitor vitals for any medical condition or illness Promote positive behavior Attend medical appointments and ensure accurate information is relayed between medical provider and care team Understand, read, and assist in the implementation of medical, behavioral, and/or clinical team care plans and provide accurate, timely, and descriptive documentation of such Community Connect person served with opportunities or places in their community to develop relationships with others Support community participation, volunteering, career goals or employment, and educational interests About you… You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication You exhibit characteristics of trustworthiness, integrity, and honesty You respect diversity and inclusion You demonstrate professionalism in communication, pleasantness, attendance, attention to accuracy and follow through, reliability, teamwork, and punctuality You take part in continuous education, training, and personal development and growth We are Hopeful you have… High school diploma/ GED Valid State of Michigan driver’s license Ability to lift 50 lbs. Ability to become certified in CPR/First Aid Possess basic computer skills Dedication to assigned duties, and performance expectations Commitment to scheduled shifts (1st 7am-3pm)

Posted 2 weeks ago

Revenue Cycle Patient Support Specialist / Hybrid / Full Time (JR443)-logo
Revenue Cycle Patient Support Specialist / Hybrid / Full Time (JR443)
Sharp Community Medical GroupSan Diego, California
Description Position at Metis Practice Solutions Title : Revenue Cycle Patient Support Specialist Location: Hybrid, San Diego Hourly Range: Hourly $25.00 - $29.00 (Depending on Experience) J ob Summary: The Revenue Cycle Patient Support Specialist plays a key role in assisting patients and customers with billing inquiries, payments, and general questions related to their accounts. This position involves handling inbound and outbound calls, researching patient accounts, processing payments, and providing general guidance on insurance eligibility and coverage. The ideal candidate has experience in revenue cycle operations and is knowledgeable about insurance processes, payment collections, and customer service best practices. Key Responsibilities: Respond to incoming calls from patients regarding billing inquiries, account balances, and payment options. Research and resolve patient billing issues by reviewing account history, insurance coverage, and payment records. Assist patients in understanding their financial responsibilities, insurance eligibility, and payment plan options. Process and post payments over the phone and provide receipts upon request. Work closely with the billing team to escalate complex issues and ensure timely resolution of patient concerns. Verify insurance eligibility and benefits when needed to support patient billing inquiries. Maintain accurate records of all patient interactions and account adjustments in the billing system. Provide excellent customer service by addressing patient concerns with professionalism and empathy. Ensure compliance with all applicable healthcare regulations and confidentiality guidelines (HIPAA). Qualifications & Requirements: Experience: Minimum of 1 year of experience in revenue cycle, billing, or a healthcare-related customer service role. Education: High school diploma or equivalent required; associate degree or higher in a related field preferred. Technical Skills: Familiarity with electronic health records (EHR) and practice management systems. Experience with insurance eligibility verification tools is a plus. Communication: Strong verbal and written communication skills, with the ability to explain complex billing issues in a patient-friendly manner. Customer Service: Proven ability to handle patient inquiries with empathy and professionalism. Problem-Solving: Strong analytical skills with the ability to research and resolve billing discrepancies efficiently. Regulatory Compliance: Understanding of HIPAA regulations and patient data confidentiality. Preferred Qualifications: Experience in healthcare revenue cycle operations, medical billing, or patient account management. Knowledge of insurance eligibility verification processes and payer policies. Previous experience working in a medical office, hospital billing department, or call center environment. Metis Practice Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.

Posted 30+ days ago

Sales Support Associate-logo
Sales Support Associate
Cetera InvestorsCleveland, Ohio
Description What we need: This role supports the Registered Financial Services Sales Representative’s business with day-to-day administrative assistance while enhancing the service experience of clients*. *This role requires FINRA licensing within 12 months of hire to allow the incumbent to expand the client support provided to the Representative. What you will do: Act as a liaison between the representative and their clients. The type of support is dictated by whether the incumbent is FINRA licensed. As directed by the representative, based on client needs, run product illustrations, graphs, charts, etc. for presentation to the client by the representative. Provide clerical support including the mailing of approved correspondence, photocopying, answering the representative’s telephone and communicating messages. Maintain representative’s file organization. What you will learn: Products and services including Mutual Funds, Annuities and Life Insurance, Retirement products including IRAs and 403(b)s College funding products including ESAs and 529 plans Asset allocation strategy Time value of money Prospecting and telephone techniques (if you become FINRA licensed) Compliance training What you need to have: High School diploma or equivalent Some college preferred FINRA licensing required (S6/S63/Life/Health) with in 12months of hire. Training will be provided. Strong verbal communication skills with a customer-service focus Strong organizational skills Ability to meet deadlines Proficient use of Microsoft Office including Word, Excel and PowerPoint What you should expect: We are a fast-paced but fun environment where you can expect to learn a great deal and can feel good about making a positive difference in the financial lives of individuals across the country. Our competitive Health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardship. Our retirement plan offers our employees the opportunity to plan ahead for a strong financial future well beyond their working years. About Cetera Investors and Cetera Financial Group Cetera Financial Group® ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is the second-largest independent financial advisor network in the nation by number of advisors, as well as a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. " Cetera Financial Group " refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors , Cetera Advisor Networks , Cetera Financial Institutions, Cetera Financial Specialists , First Allied Securities and Summit Brokerage Services . Please Note : Cetera does not accept unsolicited Agency resumes. Any unsolicited resumes received from Agencies will be considered property of Cetera unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

Posted 30+ days ago

Maersk logo
Domestic Operations Support
MaerskOakdale, Minnesota
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Job Description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
- and more.

Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.

At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.


A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.

Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.

The job requires limited job and business knowledge at the time of hiring.

You must be authorized to work for any employer in the U.S.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com