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Five Below, Inc. logo
Five Below, Inc.Cumming, GA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 5 days ago

A logo
Albany Medical Health SystemAlbany, NY
Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88 Salary Range: $18.00 - $21.60 This is a medical billing position for a physicians practice. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by physicians of Albany Med by competing appeals, phone calls, and account review. Qualifications: High school diploma or GED is required. AAS degree is preferred. Customer service experience required. Experience providing phone-based customer service a plus. Proficiency in office software including Excel and Word. Proficiency utilizing payer websites. Ability to work in a team environment. Ability to communicate effectively, both verbally and in writing. Ability to Multi-task and handle a fast-paced work environment. Demonstrate organizational and interpersonal skills. Essential Duties and Responsibilities: Reviews charges and data for accuracy and appeals discrepancies regarding CPT-4 and ICD-10 codes with insurance companies. Validate and correct registration and insurance information, notations, correct claim submission. Researches and interprets information to efficiently reconcile accounts. Review and understand payer policy guidelines regarding billing. Follow internal policies and procedures for accurate account review. Meet expected production and quality standards. Other related duties as assigned. Extensive on the job training is provided for this role to ensure knowledge and skills are sufficient to perform required duties and responsibilities. Hours for this position will be Monday through Friday, days. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Posted 3 weeks ago

BarTaco logo
BarTacoBoulder, CO
Apply Job Type Full-time, Part-time Description At bartaco, food is our passion. But people are our purpose. We invest in our team because our people are at the heart of what we do. We're committed to creating an atmosphere where team members can learn, develop, and succeed every day. Whether you aspire to excel in a leadership, hospitality, or culinary role, bartaco is an environment that fosters growth and helps you achieve your goals. At bartaco, we're guest-obsessed. Our mission is to create memorable moments for every guest, every time. It's who we are. We are looking for team members to create the bartaco experience and who live and breathe our touchstones. Our culture is defined by these values and guides how we work together to create the most incredible experiences for our guests. Pride: You take pride in your work and in contributing to something special Good People: You value teamwork, treat others with kindness, and build trust with those around you Positively Intolerant: You hold yourself and your team accountable for delivering quality and consistency because our guests deserve nothing less Introspective: You're always looking to grow and improve, taking feedback as an opportunity to get better Transparent: You communicate openly and honestly, fostering a culture of trust and collaboration We Have Fun and Make People Happy: You bring energy, warmth, and a genuine smile, knowing that your positivity can brighten someone's day No experience? Entry level? No worries! We'll teach you everything you need to know and set you up for success. Our support team members make all the magic of the bartaco dining experience possible. As an essential part of our team, support team members play a versatile, multi-functional role that adapts to the needs of each shift, directly shaping the guest experience and ensuring a smooth, memorable visit. In this dynamic position, you'll work collaboratively to support the servers and overall restaurant operation, taking on various responsibilities such as timely food and drink delivery and maintaining a clean, organized environment. Following your training, here's what you can expect as a bartaco support team member: Delivering drink and beverage orders promptly and accurately Ensuring food orders are efficiently and accurately delivered to guests Clear and reset tables to keep the dining area clean and welcoming Maintain a tidy dining room, adjust seating, and keep tables guest-ready Greet guests, provide menus, and ensure smooth seating Engaging with guests by interacting and offering assistance to enhance their experience Supporting takeout and to-go orders Adapt to shift needs, support servers, and perform side work as required Being a team member means being a team player with a positive attitude and a readiness to jump into any role that supports the team and elevates the guest experience. If you enjoy working in a fast-paced, collaborative environment where no two days are the same, this role is for you! Perks, Benefits + Rewards, just for you: A fun work environment! Career development and advancement opportunities Competitive pay Meal discounts when dining at bartaco Paid vacation time Gym and fitness center discounts Opportunity to learn multiple languages/language education Discounted virtual pet care Medical, dental, and vision insurance Mental Health and holistic wellness support 401K enrollment and matching Requirements Physical Requirements: Bringing an energetic hustle and positive attitude to every shift Lift and carry items up to 25 pounds Walk and stand throughout shifts; remain at assigned stations during busy periods Perform tasks requiring continuous movement, such as reaching, bending, and carrying trays Must meet the legal drinking age to serve alcoholic beverages (per state law) Knowledge and Skills: Strong communication and customer service skills Willingness to learn and collaborate with others Knowledge of beverages (alcoholic and non-alcoholic) and food specifications Familiarity with workplace safety and restaurant equipment operation Licenses and Certifications: The specific licenses and certifications required may vary depending on the location and local laws. However, some common certifications for bartenders include: ETIPS (or similar alcohol training program): Required in markets such as Connecticut, New York, Massachusetts, Virginia, Florida, and Georgia to ensure responsible alcohol service. A.B.C. Certification: Required in the Tennessee market to comply with specific state or city laws governing alcohol service. It's important to note that the required licenses and certifications can vary depending on the jurisdiction.

Posted 30+ days ago

CareBridge logo
CareBridgeJacksonville, NC
#HealthyBlueCareTogetherCFSP We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. North Carolina residency is required! Sign-on Bonus - $2,500 LOCATION: This is a field role for Region 6. You must reside in one of the following regions: Fayetteville, New Bern, Wilmington, Lumberton, or Jacksonville. HOURS: General business hours, Monday through Friday. TRAVEL: Travel within this region may be required. When you are not in the field, you will work virtually from your home. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Care Management Extender (Peer Support Specialists) is responsible for engaging with community partners, providing education, and strengthening relationships. This position plays a crucial role in supporting individuals and families by navigating the CFSP Foster Care program. You will utilize your professional expertise and lived experiences to guide and connect members and caregivers with those who can provide insight and expertise to assist in overcoming challenges. Primary duties may include, but are not limited to: Engage in general outreach, engagement, and follow-up with members and their caregivers and families to support care management efforts. Support care managers as they advocate for foster parents and other caregivers, addressing their needs or challenges with various agencies and systems. Coordinate services and appointments, such as wellness reminders and arranging transportation. Assist the care manager in assessing and addressing unmet health-related need For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are: Requires a HS diploma or equivalent and a minimum 2 years of related experience; or any combination of education and experience, which would provide an equivalent background. Preferred Qualifications: Lived experience that provides valuable insights into navigating similar challenges is a must! Peer Support Certification is preferred. Excellent skills in maintaining professionalism and effective communication when interacting with individuals, providers, and stakeholders. Skilled in articulating ideas clearly and concisely, both verbally and in writing. Ability to build respectful and appropriate relationships with individuals across a wide range of disabilities and health conditions, as well as with their families. Strong capacity to collaborate effectively within a team environment and follow guidance from the Care Manager and the Care Management department. #HealthyBlueCareTogetherCFSP Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 2 weeks ago

American International Group logo
American International GroupAtlanta, GA
About the role This position is part of the UW support career progression and may report to a Senior Specialist, UW Support, Team Leader, or to an Team Manager, Underwriting Support. The Senior UW Asst is an individual contributor within the Underwriting Support Unit of the unit's field operations. This role assists the underwriters by screening risk offerings and with pre and post-binding processes. The role also performs services including problem-solving or research projects requiring broad insurance and/or procedural knowledge and works under direct supervision. Key responsibilities: In addition to the traditional UA duties (see description below), this role will: Support regional UA Manager in overseeing all daily business activities and act as the first point of call for all UAs in the region Review new submissions against prescribed criteria to determine if risk qualifies for LOB risk appetite. Triages submission for missing information and follows up with the broker for outstanding items. Performs a comparison of renewal submission information against prior year information and documents differences for underwriting (i.e. - large exposure change, new entities or sold entities, change in operations, significant change in loss history, etc.). Renewals - prior to policy expiration, reviews policies for manuscript endorsements and initiates the manuscript endorsement approval process on behalf of underwriting. Issues policies, endorsements, and cancellations; prepares policy writing instructions and premium billings, and processes individual policy filings. Completes loss rating and develops initial pricing, basic coverage structuring, quotation, and binder packages on behalf of the underwriter. Possess an in-depth understanding of coverages and program structures, as well as internal policy coding systems to ensure account completeness. Designated as the first point of contact for brokers. Assists the underwriter in the preparation of business, and metric reports; assists in the review of procedures to resolve issues. Trains and end provides oversight of less experienced support staff. Participates in projects as required. Establish effective relationships with internal and external customers. Performs quality control of all work returned from Shared Services (i.e. - manual rating, policies, endorsements, etc.). Performs quality control of premium audit statements prior to underwriting review; documents discrepancies and work with the premium auditor for resolution. Performs quality control of adjustments prior to underwriting review; documents discrepancies and works with CS adjustment team for resolution. Attend broker or client meetings as requested by underwriting. Job requirements: Knowledge of commercial insurance policy forms and regulatory requirements; Bachelor's degree preferred or equivalent work experience. Prioritizing - able to navigate and switch between multiple proprietary, vendor, web-based, and standard computer systems. Microsoft Office - proficiency in Excel, Word, and Powerpoint Learning Agility - willingness to learn from experiences and new situations. Client Servicing - ability to anticipate client (internal and external) needs and act proactively. Problem Solving - identify problems and solutions matched to the appropriate solutions. Attention to Detail - demonstrate attention to detail to ensure accurate documentation is maintained. Leadership Skills - ability to mentor peers in the team #LI-CY1 At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. Functional Area: UW - Underwriting National Union Fire Insurance Company of Pittsburgh, Pa.

Posted 1 week ago

Hooters Of America, LLC logo
Hooters Of America, LLCOrlando, FL
The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Performing the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations fully stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities Guest Happiness Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service Financial Management Responsible Cash Handling Brand Operating Standards Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness Other Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.

Posted 30+ days ago

B logo
Blink Health Administration LLCBoise, ID
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! This is a hybrid position based out of our Boise, ID location. What You'll Do: Perform daily Quality Assurance evaluations on all lines of business, meeting or exceeding the assigned productivity targets Conduct patient interaction evaluations for Patient Services phone, chat and emails Conduct pharmacy workflow audits, such as Prior Authorization process adherence and data entry for the Hub Identify trends and opportunities to improve quality in patient interactions and workflow adherence. Communicate these opportunities to QA leadership or other pertinent stakeholders. Collaborate with agents, leaders, and other QA analysts to identify best practices, knowledge gaps and opportunities to enhance protocols, scripting, training and Knowledge Base articles. Remain current on our products, protocols, scripting, new clients, features and departmental processes Participate in calibration sessions to ensure consistency in grading and auditing practices. Serve as a subject matter expert for assigned business segment(s), and function as the expert scoring interactions that others will be calibrated against. Facilitate discussions to explain rationale for scoring, actively listen and make recommendations as necessary to the appropriate scorecards to drive improvement in calibration scores Cross train to be able to evaluate quality on other business segments as needed Complete other duties as assigned What You'll Need: A minimum of 2 years of QA experience in a contact center or hub pharmacy environment Experience with healthcare, insurance, or other highly regulated industry preferred Track record of strong performance and QA scores Attention to detail with a knack for precision Analytical and process oriented Comfortable in a fast-paced environment Ability to work independently and as a member a team Confident, patient, respectful, and a clear communicator Passion for problem solving and troubleshooting #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 1 week ago

Diamondback Energy logo
Diamondback EnergyMidland, TX
CURRENT EMPLOYEES - Please apply using "Jobs Hub" in Workday. This career site is for external applicants only. The Desktop Support Analyst's role is to provide a point of contact for end users to receive assistance. This role will be supporting all end users across multiple locations in person, over the phone, via email, and through the use of remote assistance software in providing resolutions for desktop support requests. Assistance includes but is not limited to, configuring, implementing, maintaining, and installing a wide array of software and hardware as well as being the front lines of support, working the help desk, diagnosing, repairing, documenting, monitoring and escalating end user issues through resolution. Strong technical and communication skills are essential. Job Duties and Responsibilities: Assist in developing long-term approaches for meeting future desktop hardware needs Monitor and maintain the help desk and helpdesk/desktop related software Conduct research on desktop products and recommend products for purchase Troubleshooting and repairing to ensure laptops/desktops function correctly with multiple systems such as servers, storage, network and applications Resolve more complex issues and escalate appropriately when necessary Complete tasks and requests with a sense of urgency Communicate directly with end users in person, over the phone, via e-mail and through remote assistance software to identify and resolve end user issues Participate in testing, documentation and implementation of assigned projects Track hardware/software, maintain inventory and software licensing Required Qualifications: High School Diploma or equivalent (GED) Minimum three (3+) years of IT Desktop Support experience Minimum three (3+) years of experience in Microsoft desktop operating systems including Microsoft Office Must be able to travel occasionally Ability to lift up to 35 pounds occasionally Preferred Qualifications: Associate's degree in an IT related field preferred Experience at an Oil and Gas producer Experience with Oil and Gas software such as: SAP, P2 Merrick, Peloton WellView, Aries, Petra, Oildex, Manage Engine, Microsoft SharePoint, Microsoft Intune, TAM, XSPOC, and Ignition Certifications such as: Microsoft Certified Professional (MCP), Microsoft Certified Desktop Support Technician (MCDST), CompTIA A+, etc. Ability to work in a fast-paced, nimble environment where priorities may change Relocation: This position is not eligible for relocation assistance. Work Authorization: Diamondback Energy is not currently sponsoring employment visas for this position. Diamondback is an Equal Employment Opportunity Employer. Diamondback provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, veteran or disability status, genetic information, pregnancy, or any other status protected by law. Diamondback participates in E-Verify. Learn more about E-Verify.

Posted 2 weeks ago

CareBridge logo
CareBridgeNew Bern, NC
#HealthyBlueCareTogetherCFSP We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. North Carolina residency is required! Sign-on Bonus - $2,500 LOCATION: This is a field role for Region 6. You must reside in one of the following regions: Fayetteville, New Bern, Wilmington, Lumberton, or Jacksonville. HOURS: General business hours, Monday through Friday. TRAVEL: Travel within this region may be required. When you are not in the field, you will work virtually from your home. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Care Management Extender (Peer Support Specialists) is responsible for engaging with community partners, providing education, and strengthening relationships. This position plays a crucial role in supporting individuals and families by navigating the CFSP Foster Care program. You will utilize your professional expertise and lived experiences to guide and connect members and caregivers with those who can provide insight and expertise to assist in overcoming challenges. Primary duties may include, but are not limited to: Engage in general outreach, engagement, and follow-up with members and their caregivers and families to support care management efforts. Support care managers as they advocate for foster parents and other caregivers, addressing their needs or challenges with various agencies and systems. Coordinate services and appointments, such as wellness reminders and arranging transportation. Assist the care manager in assessing and addressing unmet health-related need For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are: Requires a HS diploma or equivalent and a minimum 2 years of related experience; or any combination of education and experience, which would provide an equivalent background. Preferred Qualifications: Lived experience that provides valuable insights into navigating similar challenges is a must! Peer Support Certification is preferred. Excellent skills in maintaining professionalism and effective communication when interacting with individuals, providers, and stakeholders. Skilled in articulating ideas clearly and concisely, both verbally and in writing. Ability to build respectful and appropriate relationships with individuals across a wide range of disabilities and health conditions, as well as with their families. Strong capacity to collaborate effectively within a team environment and follow guidance from the Care Manager and the Care Management department. #HealthyBlueCareTogetherCFSP Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 2 weeks ago

Alloy logo
AlloyNew York City, NY
Alloy is where you belong! Alloy solves the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Banks and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers. Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we've been continuously recognized and named one of Inc.Magazine's Best Workplaces, Forbes America's Best Startup Employers, Best Fintech to Work for by American Banker, year after year. Check out our investors and read more about us here. About the team The Senior Technical Support Engineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the improvement of the Alloy product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I plays an important role in meeting client needs and driving client satisfaction. Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite twice a week, and remote employees onsite once a quarter. What you'll be doing As a Senior Technical Support Engineer I, you will be responsible for managing and resolving support cases using our ticketing system, Zendesk, contributing to knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your technical skills, problem solving skills, written skills, and verbal skills to resolve customer issues and build customer trust with professionalism and empathy. Responsibilities Diagnose and resolve customer issues related to Alloy's dashboard, SDK, APIs, and integrations, ensuring timely, clear, and empathetic communication with both internal teams and customers. Deliver an outstanding customer experience within established service level agreements (SLAs) to all clients, including our largest Enterprise partners. Lead customer calls effectively, escalating issues appropriately when necessary. Identify root causes and provide clear solutions for customer problems using logs, system tools, and debugging methods. Expand product knowledge and technical skills through self-directed learning and embed program participation. Contribute to client-facing Knowledge Base articles and internal documentation to fill knowledge gaps and provide clarity for recurring issues. Write client-facing Root Cause Analyses (RCAs) for incident resolution. Alloy operates on a 24/7 model. Ability to work a fixed shift that aligns to the hours of 9:00 AM to 6:00 PM ET and participate in on-call, which may include coverage outside of shift times, including holidays and weekends is mandatory for this role. Who we're looking for Alloy is looking for a Senior Technical Support Engineer I with a proven ability to troubleshoot complex issues, communicate empathetically and professionally, and contribute to team initiatives. The role is ideal for candidates that thrive in fast-paced environments, values continuous learning, and can get scrappy. You demonstrate independence while recognizing when to seek guidance for novel or ambiguous situations. Desired Skills and Experience 2-3 years of experience in technical support or customer-facing roles, with at least 2 years in a senior technical role. Hands-on, passionate and creative problem solver with the ability to lead clients to success. Excellent communication skills (oral, written, and interpersonal) to address customer concerns and provide feedback in a friendly, diplomatic and empathetic way; you treat customer problems like your own. Excellent customer management skills to address and prevent escalated issues by interacting, collaborating, and networking with other cross-functional teams to deliver solutions that customers need. Experience with diagnosing complex issues that require foundational understanding of REST APIs, SDKs, integrations while using a variety of tools and resources like Postman, log analysis, codebases, and databases. Experience creating client-facing documentation, including Knowledge Base articles and RCAs. Willingness to mentor peers, drive self-learning to remain an expert in product suite, and participate in team initiatives. Must be based in or willing to relocate to New York, NY. This is an in-office / hybrid role (expected in-office days are Tuesday/Thursday) with a fixed shift of 9am - 6pm ET. Nice to have Experience in fraud & compliance for financial institutions is preferred but not required. Support ticketing tools, such as Zendesk. Travel We value building connections and fostering relationships with both our customers and each other. This role may require travel for support team members, to visit one of our offices or clients, as well as to participate in team-building activities and company events. We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us? Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically! This position has a salary range of $97,000 - $114,000 with additional variable compensation. Benefits and Perks Unlimited PTO and flexible work policy Employee stock options Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options 401k with 100% match up to 4% of annual employee compensation Eligible new parents receive 16 weeks of paid parental leave Home office stipend for new employees Annual Learning & Development annual stipend Well-being benefits include access to ClassPass, OneMedical, and Spring Health Hybrid work environment: our employees local to NYC are expected to work Tuesdays and Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Wednesday/Friday most employees Zoom into work from home while some take advantage of the quieter office. How to apply Apply right here! You've found the application! Alloy is proud to be an equal-opportunity workplace and employer. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter. All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you're ever unsure, please contact us directly via our website before sharing personal information.

Posted 30+ days ago

Imagine the Possibilities logo
Imagine the PossibilitiesBettendorf, IA
Description Sign on Bonus Available - Paid out in 4 equal payments after completing 3 months, 6 months, 9 months, and 12 months of employment This role operates in a Home and Community-Based Services (HCBS) Setting, defined as "medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs" (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities. Direct Support Professionals are the heartbeat of what we do at Imagine the Possibilities - empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As an integral part of the overall care team, you will collaborate with other Direct Support Professionals, Programmers, Supervisors, individuals-served, and their families to ensure the best possible care for those you serve. You will fulfill an individual's behavioral care plan by creatively strategizing the best way for each individual to reach and exceed their goals. Your innovative and impactful solutions and strategies will make the difference for those you serve. What Winning Looks Like: While it's not a competition, we do recognize that each person wants to 'win' at life; and you're a central part of someone else's wins as well as your own! In this role, you'll be responsible to: Collaborate with the HCBS Supervisor and HCBS Programmer to develop goals for the individual served. Provide services to individuals based on their unique goals and behavioral care plan. This includes: o Teaching individuals how to accomplish their goal (rather than completing a task for them). o Using behavioral strategies that support individuals and address any behaviors that do not lead to their success. o Motivate and encourage individuals to participate in their behavioral care plans and reach their goals. o Participate in recreational, community, and social activities with those you serve, honoring the choices of the individual. o Display and understanding of when it is appropriate to apply rights-restrictions, only as determined by the interdisciplinary team and when indicated in the individual's behavioral care plan. Provide complete, consistent, and accurate documentation of the individual's progress. Provide safe environments and instruction to individuals served regarding the practices that will help them reach their goals. Provide care to individuals that help them present their best selves to the community. This may include helping with hygienic needs, choosing appropriate clothing, administering medication, and ensuring they have food options suitable for their dietary needs. Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible. Know We're For You: We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to: Competitive Wages: The base pay is $17/hour. With education and experience, you could start out making more than that. Flexible Scheduling: We're a 24/7 service provider, so we have all sorts of opportunities that will fit your schedule. Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you. 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life. Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered. Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own. Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one. Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career. Employee Assistance Program: We're there for you through all life's ups and downs. Requirements Functional Experiences, Skills, & Requirements: The ideal candidate will possess the following qualifications and professional experiences: Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too. An Attitude of Leaning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives. Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve. Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader. Age Requirement: Depending on the setting, we may have additional age requirements. For Supported Community Living settings (SCL), you must be at least 16 years of age. For Habilitation settings (HAB), you must be at least 18 years of age. If you're not sure which category this job posting falls into, we encourage you to apply - we'll work with you on what we have available! Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel. Educational Requirement: While no higher education is necessary, we do look for candidates who have obtained their diploma or the equivalent representing their high school education. Work Authorization: Candidates must be able to work in the U.S. without sponsorship Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must remain awake during working hours. May assist in the transfer of individuals to/from wheelchair, chair, bed, toilet, vehicle, etc. May require lifting at times, up to 35 pounds. Lifting more than 35# requires the use of a two-person lift, mechanical lift, or assistive equipment. May attend and participate in activities of consumer's choice (e.g., church services, swimming, bowling, etc.). May require prolonged walking and standing for up to eight hours. May require frequent bending, stooping, and stretching. May require driving for up to eight hours. May experience various climatic conditions. May require working with difficult emotional and physical behaviors (e.g., seizures, physical aggression, etc.). Must have ability to see objects/persons at a distance. Must have ability to see close work such as typed or handwritten material. Must have ability to hear conversations in a quiet and a noisy environment. Must have ability to determine where a sound is coming from. Must have ability to hear differences among bells, buzzers, beeps, horns, etc. Must have ability to communicate through speech. Must have ability to drive and transport for service provision as needed. Must remain awake during working hours, if applicable. Please note this job description is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc. Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.

Posted 3 weeks ago

W logo
Wellfit Technologies, Inc.Irving, TX
Wellfit is the dental industry's fintech solution! A healthcare fintech company that enhances experiences between patients, providers, employers and payors. Wellfit provides access to treatment and care of all by removing financial barriers. About the Role: The Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close collaboration with the Support Architect and cross-functional teams, including DevOps and Engineering. The Support Developer will contribute to troubleshooting, root cause analysis, and minor code enhancements to improve system functionality. This role is essential for maintaining uptime, addressing technical debt, and supporting customer-facing platforms. Key Responsibilities: Diagnose, troubleshoot, and resolve application and system issues, ensuring minimal downtime and maximum efficiency. Collaborate with the Support Architect to provide technical solutions and root cause analysis for escalated support issues. Develop, test, and implement bug fixes, patches, and minor feature enhancements. Write scripts and automation tools to streamline support processes and improve response times. Support continuous improvement efforts by identifying recurring issues and developing long-term solutions. Assist in the monitoring and maintenance of cloud infrastructure and services, ensuring system health and performance. Participate in post-mortem investigations and create documentation of incidents and solutions for future reference. Provide regular reports on support ticket trends and resolution metrics to the Support Architect. Collaborate with the QA team to replicate and test bugs, ensuring resolutions meet quality standards. Maintain a strong understanding of Wellfit's tech stack, including .NET and cloud services (Azure). Contribute to the documentation of systems, processes, and troubleshooting guides for the broader support and engineering teams. Required Skills and Qualifications: Bachelor's degree in computer science, engineering, or a related field, or equivalent work experience. 3+ years of experience in software development, IT support, or a similar role. Proficiency in git, C#, .NET, SQL, TypeScript, and scripting languages (e.g., PowerShell). Experience with cloud platforms, especially Azure. Strong understanding of RESTful APIs and microservices architecture. Ability to troubleshoot complex system issues across the stack (application, database, infrastructure). Strong problem-solving skills and a solution-oriented mindset. Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders. Preferred: Experience with Jira for ticketing and issue tracking. Familiarity with automation tools and CI/CD pipelines. Familiarity with Grafana. Knowledge of payment systems or fintech applications is a plus. Prior experience in customer-facing support roles. Why Wellfit? Make an Impact: Your work will directly shape the financial backbone of one of the most innovative healthcare fintech companies in the U.S. Work Flexibly: Hybrid model based in Dallas with 3 days/week in-office. Comprehensive Benefits: Full medical, dental, vision, and generous PTO. Invest in Your Future: Competitive salary, bonus eligibility, and 401(k) matching. Fast-Growth Environment: A rare opportunity to grow with a profitable startup on a national trajectory. $115,000 - $130,000 a year Alongside a competitive annual bonus, we offer a 401(k) with up to a 4% match, generous paid time off, and comprehensive healthcare benefits.

Posted 30+ days ago

Kranze Technology Solutions logo
Kranze Technology SolutionsRosemont, IL
Responsibilities: Resolve incidents and fulfill service requests (phone, e-mail, walk-up, self-service portal) for all end users in accordance with service level targets while demonstrating the highest level of customer service. Manage the lifecycle (ticket generation to closure) of all incidents and service requests for their affected end users, which includes, but is not limited to the assessment of impact and urgency, accurate description, contact information, assignment to the appropriate resolver group, resolutions, and verification with the end user that ticket may be closed. Assists in the training of end users on desktop productivity software and other applications in accordance with IT operations policy and procedures. Escalate incidents to the appropriate resources in accordance with established procedure. Provide set-up, support, and verification of multi-media functionality for conference calls and auditorium (large meetings) business unit presentations. Provide level 1 and 2 services for local area network and telecommunication devices in accordance with operations policy and procedures. Communicates prompt and accurate status of assigned incidents, requests, and project work to IT operations management in accordance with procedure. Participates in the review of Service Delivery reports and metrics to make recommendations or initiate procedures to improve unsatisfactory results. Provision and maintain user and endpoint accounts in AD, Duo, O365, Intune, etc. Provision, maintain and inventory all end-user computing equipment, such as desktop/laptop hardware (Windows/Linux), software, mobile devices and peripherals in accordance with IT operations policy and procedures. Package, test, deploy, and update software applications to meet corporate needs. Assist end users with privilege escalation for application management. Provision and grant folder access based on least privilege and approval. Creates and maintains document repository of fixes, installation procedures, technical tips, and other office technology processes. Follows company policies regarding internal controls and procedures with the highest standards of ethics and integrity. This position will work to support the SPX/KTS IT Security Policies and any other security requirements required to comply with NIST800-171 v2 and CMMC Level 2 certification. All duties as directed or modified. Educational Qualifications & Requirements: 2-5 years of experience in a related position in a corporate environment Associate degree in IT or business-related field or the recognized equivalent in work experience Experience with Windows, Desktop, LAN and telecommunications devices including mobile devices Experience with Azure, Active Directory, Group Policy, scripting, Intune, MS Defender for endpoints, Office 365, VPN solutions. Ability to obtain Security Clearance, for which the United States Government requires United States citizenship. Linux destop management preferred Windows desktop image creation preferred Benefits Kranze Technology Solutions is proud to provide extremely competitive benefits to all full time employees including: Comprehensive Leave plan (Paid Time Off) Comprehensive Health Care package including Medical, Vision, Dental, Health Savings Account (HSA), and more 401 (k) retirement plan Paid Overtime Flex Time and Flexible Scheduling Opportunities to travel Tuition Reimbursement options Casual and relaxed work environment We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. As required by law in this state, the estimated salary range for this position is $65,000-$80,000 and represents our good faith estimate as to what our ideal candidates are likely to expect. We tailor our offers within the range based on organizational needs, internal equity, market data, geographic zone, and the selected candidate's experience, education, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. About Kranze Technology Solutions We are part of an SPX Technologies' Communication Technologies platform in the Detection & Measurement business segment. KTS is focused in the defense industry specializing in Infrared Countermeasures (IRCM) systems, digital interoperability and networking, and program support for the US Navy, US Marine Corps, and Special Operations Command. We provide hardware and software product development, systems integration, system test and evaluation support, modeling and simulation analysis, and other engineering services to support the Warfighter. Each team member has significant opportunities to solve a variety of complex technical challenges in small teams while working hand in hand with our defense customers. KTS is an equal opportunity employer and prohibits discrimination and harassment of any kind. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other segmenting characteristics protected by law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to: Human Resources 847-737-7299 resumes@kranzetech.com

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Houston, TX
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 5 days ago

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Primrose SchoolPonte Vedra, FL
Benefits: Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Tuition assistance Vision insurance As an Assistant or Support Teacher at Primrose School on Crosswater Parkway you will help young minds explore, discover and understand the world around them. Primrose School on Crosswater Parkway is an accredited private preschool that provides a premier educational childcare experience. We offer year-round programs for children from infant through Private Pre-Kindergarten and After-School Care. We are seeking both experienced new Teachers who are passionate and enthusiastic to work with children in a team environment. Lead Teachers will plan and implement an ongoing program of activities that promote the social, emotional, cognitive and physical development of each child, in accordance with the Primrose Balanced Learning approach to teaching and learning. The proprietary curriculum and lesson plans will be provided, allowing for input and student customization. Assistants will support the Lead, also work individually and jointly with students and provide nurturing and care to the children in the classroom. Primrose School Crosswater is an accredited private preschool that provides a premier educational child care experience. We offer year-round programs for children from infant through elementary-aged school age. Primary Responsibilities: Is responsible for the overall supervision and daily class functions of a group of children. Observes all rules and regulations of Primrose as well as local, state or national regulatory agencies pertaining to the health, safety and care of children. Assesses each child's developmental needs on an ongoing basis. Implements the approved lesson plans and daily classroom schedule in accordance with the Primrose Balanced Learning curriculum and programming. Lesson plans provided by Primrose and adapted by teacher. All materials needed provided. Maintains an attractive, well-kept classroom that encourages children to create, explore and grow. Accepts responsibility for maintenance and necessary housekeeping duties of the classroom, common use areas and playgrounds. Attends all required staff meetings, workshops and/or school functions. Maintains overall professional personal appearance adhering to the guidelines offered in the Primrose School Crosswater Employee Handbook. Uniform shirts provided and available for purchase. Assists in other capacities that Director, or designee, determines is necessary. Desired skills and experience: Must love children and wish to work in a team oriented environment Must meet basic requirements of local child care regulatory agency Previous teaching or assistant teaching position in a licensed early childhood program preferred, but not required as training provided Knowledge and interest of the social, emotional and creative needs of young children Must be able to lift up to 35 lbs. (primarily in conjunction to Infant and Toddler rooms) in connection with the handling of children for the facilitation of programs, child safety and potential emergency situations. Infant and Young Toddler teachers, must be able to properly lift infants into and out of a crib. Infant - Preschool Teachers: 2 year degree in early childhood or related field preferred but not required. Training provided and additional education supported. PreKindergarten teacher required to have certificate or degree as required by State and local requirements Each Primrose school is a privately owned and operated franchise, and the respective Franchise Owner is the employer at each school. Franchise Owners set their own wage and benefit programs, which vary among Franchise Owners. Primrose Schools and its Franchise Owners are equal opportunity employers. Positions and position titles vary by school. Our school is team oriented, non-discriminatory and provides excellent benefits and employee appreciation Benefits include: Health and Dental Care; Death benefits; Paid Holidays; Paid day for birthday gift; paid vacation and sick leave; AFLAC (short and long term disability and other); Lunch and snacks provided; Financial assistance with ongoing training and development MLBC Equal Opportunity Employer C07SJ0123

Posted 30+ days ago

Jamul Casino logo
Jamul CasinoJamul, CA
At Jamul Casino, we are committed to providing a genuinely fun experience for our valued guests, and our Guest Services team plays a pivotal role in exemplifying our Service Commitment. The Guest Services Cashier provides personalized service and helps create fun, memorable moments for our guests. The right candidate will have a friendly personality, caring attitude, attention to details, and a strong passion to deliver exceptional service. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Provide friendly, fast, flawless, and helpful guest service, through the consistent practice and delivery of Jamul Casino's Service Commitment to all guests and team members. Process accurate cash handling transactions, including currency, chip, and slot machine tickets; conduct check cashing, credit/debit card advances, promotional voucher redemptions, etc. Perform Sweetwater Rewards Player's Club functions, such as enrolling guests into the Player's Club, maintaining accurate player tracking information, communicating available offers. Maintain an in-depth knowledge of the Sweetwater Rewards Player's Club program, as well as all casino promotions, events, and amenities; must have the ability to explain accurate program, promotions, and event details to our guests. Promotes and participates in the execution of Marketing promotions and casino events. Balance cash drawers, complete all necessary paperwork, and report discrepancies, if any. Meet attendance guidelines of the job and adhere to regulatory, department and company policies. Perform other job related and compatible duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required 1 year of guest service experience, most preferably in a hospitality, retail, or casino environment 1-3 years of heavy cash handling experience as a casino cashier, bank teller, retail sales associate, or related experience, preferred Some sales experience preferred Able to promptly and accurately follow instructions given by Leadership Ability to maintain composure and perform in a high stress, fast-paced environment Must have the ability to operate computer/computer software programs, 10-key calculator, copy machines, computer printers/embossers, and other office equipment Ability to earn and maintain TiPS certification Must be able to acquire and maintain appropriate gaming license LANGUAGE SKILLS Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. PHYSICAL DEMANDS The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Posted 30+ days ago

Philips logo
PhilipsOklahoma City, OK
Job Title Sales Support, Clinical Solution Consultant- General Imaging Ultrasound (Oklahoma/North Texas) Job Description Sales Support, Clinical Solution Consultant- General Imaging Ultrasound (Oklahoma/North Texas) As a Clinical Solution Consultant (CSC), for General Imaging Ultrasound, (GI), you are the clinical expert and liaison to our GI Ultrasound Business with a focus on your assigned territory. Working closely with a strong team of GI Account Managers, you will be instrumental in multiple phases of the sales, implementation, and relationship development process. Your role: Meet or exceed assigned AOP for equipment and revenue annually by working closely with Account Managers to develop and execute a winning strategy to meet financial targets. Provide pre-sale and post-sale product support and customer follow up maintenance for the entire GI Ultrasound Product portfolio. Work directly with partnered GI Ultrasound Account Manager(s) to schedule and perform product demonstrations, both onsite and virtually, as required to support assigned territory and assist as needed in other territories and zones. Post product demo, work closely with partnered GI Account Managers to ensure Philips is selected as clinical vendor of choice. Exhibit superior technical, clinical and presentation skills. You're the right fit if: You've acquired 3+ years of experience in General Imaging scanning with ARDMS registries in AB, and OB/GYN. Experience and additional registries in RVT, Breast, and Peds preferred. Your skills include in-depth clinical knowledge and proficient skills in General Imaging environments. Philips Ultrasound product knowledge preferred. 3+ years of experience with Bachelor's OR 1+ year of experience with Master's in areas such as Clinical Applications, Business Development, Clinical Sales, Sales Support or equivalent experience. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical position. Excellent communication skills including presentations. Ideal candidate will have experience with teaching/precepting. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. Willingness to travel- including overnights required. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $127,000 to $161,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Oklahoma City. #LI-PH1 #LI-Field This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Posted 3 weeks ago

A logo
Auto-Owners Insurance CoLansing, MI
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Word Processor. The position requires the following, but is not limited to: Transcribes letters, reports, or other recorded data using dictation equipment, electric typewriters and/or word processing typewriters. The dictation will involve a normal range of business vocabulary and specialized insurance business terminology. Makes necessary corrections, revisions and retyping as may be necessary. Maintains equipment in a clean and workable fashion. Assists in the handling of necessary supplies. Prepares mail and does filing as required. Assists in other duties as assigned in the department or elsewhere on request. Desired Skills & Experience High school education or its equivalent is preferred Type at least 55 words per minute with no more than 5 errors in a 5 minute test Above average ability in grammar and spelling Benefits Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you! Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law. Please note that the ability to work in the U.S. without current or future sponsorship is a requirement. #LI-KC1 #LI-DNP #LI-Hybrid

Posted 30+ days ago

A logo
Aventiv Technologies, LLCPlano, TX
Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies- Where your future awaits- YouTube Job Purpose: Responsible for handle all incoming Field Technician calls, providing detailed troubleshooting and problem resolution assistance related to Aventiv systems, applications and products which includes but not limited to Aventiv Call Platform (SCP) user interface and/or network peripherals, provisioning page, along with, other customer software and applications and third-party system integrations. Responsible for accurately generating, documenting, and resolving tickets within the ticket tracking system, while maintaining customer communications throughout the repair process through resolution and closure. THIS IS AN IN-OFFICE POSITION IN PLANO, TX. Responsibilities Essential Duties: Accurately document trouble tickets including troubleshooting steps to final resolution and root cause with full resolution confirmation being obtained from the customer for all owned tickets before closing. Proactively review and troubleshoot each components related to a monitoring event to ensure that the issue being investigated is not a repeat problem, so reviewing of previous ticket history is needed to rule that out. Provide remote support to Field Technicians in order to fully resolve customer's reported problem or issue at hand. Responsible for following up with the customer on problems, as well as follow designated escalation process and response times for tickets they retain ownership Responsible for opening tickets to investigate problems being reported by customers (internal & external) Responsible for proactively monitoring facility customer's equipment to ensure that the network is functioning properly, this includes hardware and or software applications that may alert and need to be addressed in a timely manner. Serve as next level support / mentorship for the Technical Support Technician I to aid in broadening their overall knowledge and skillset and are the conduit for next level escalation of technical matters. Technicians are responsible for accurately documenting and monitoring the status of their trouble tickets on a daily basis. Perform other related duties as assigned. Knowledge, Skills, & Abilities: Ability to communicate effectively both orally and in writing. Ability to handle and prioritize multiple projects and tasks simultaneously. Flexibility to work the assigned schedule as business needs require within a 24/7/365 support environment. Good analytical and decision-making skills. Identify and understand issues, problems, and opportunities by comparing data from different sources to draw conclusions Knowledge of relevant software, computer applications and equipment. Must have access to high-speed internet for remote connectivity to Aventiv network when applicable. Proficiency with working with Microsoft Office suite, such as PowerPoint, Excel, Word with strong typing/data entry skills. Strong customer service, interpersonal skills with a positive attitude & self-motivated Strong organizational skills; attention to detail. Comprehensive understanding of telephony, networks, routers, and servers. Desktop, server and networking equipment application and hardware support. Proficient in the use of NMS and Dialogic tools Proficiency in Microsoft Office (Word, Excel, PowerPoint), and capable of learning new technology Experience in direct customer support with Microsoft Operating System. Experience in providing remote network support. Experience supporting Linux/UNIX/QNX and SQL. Experience supporting POTS, DSL, Cable Modems, Fiber over Ethernet & T1/MPLS circuits. Experience with communication ports modems TCP-IP, remote access clients and protocol Qualifications Minimum Qualifications: High School Diploma or GED 4-5 years' experience in technical support and/or in a help desk service environment with a focus on telecommunications and/or software support. Experience in providing remote network support. Basic Telephony experience Microsoft SQL Database Experience MCP, MCSE or A+ Desktop, CCNA or N+ Network certifications or a minimum of 6 months as Aventiv Technical Support Call Center Tech I Preferred Qualifications: Associate degree, preferably in Information Technology, Computer Science or Electronical Engineering or related field of study. Correctional industry experience Relevant work experience in a telecommunication industry Comp TIA A+ Certification Physical Requirements: While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment. Occasionally may need to reach, stoop, or kneel. Salary and Benefits: At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer. $18.93/hr. - $21.59/hr Health Insurance 401(k) Disability Life Insurance Paid Time Off Voluntary Benefits "Reaffirming our company's commitment to fair chance hiring practices and encouraging qualified candidates from all backgrounds to apply." Aventiv Privacy Policy: www.aventiv.com/privacy Equal Employment Policy: Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.

Posted 2 weeks ago

J logo
Joliet Junior College, ILJoliet, IL
Position Title: Specialist I TEMP, Enrollment Application Support Job Description: POSITION TITLE: Specialist I TEMP, Enrollment Application Support STATUS: Part Time, Temporary DEPARTMENT: Admissions & Recruitment CLASSIFICATION: Non-exempt UNION: Non-union DIVISION: Student Development REPORTS TO: Technical Analyst I, Admissions PLACEMENT: Grade 105 HIRING RANGE: $20.00 - $21.20 per hour Competitive starting pay is dependent on education and experience. JJC offers regular full-time positions a variety of fringe benefits including retirement benefits, holidays, personal time, and other discounts/reimbursement for classes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. POSITION SUMMARY: This position will assist the Admissions Technical Analyst I with technical setup, online student admissions application and admissions processing functions. The position will also assist with duties that include working with incoming students, compiling and analyzing information for reports or presentations; maintaining records and databases; responding to correspondence; editing and proofreading documents. ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES Assists with the processing and review of student applications for admissions to Joliet Junior College. Assists with the match and merge for duplicate student applicant resolution process. Assists with testing, troubleshooting and evaluating updated or current software to ensure functionality for department is met. Assists with generating reports within software systems, assist in data collection and compilation, and handle exception reporting. Assist other enrollment center front line areas as needed. Perform related duties as assigned. MINIMUM QUALIFICATIONS Associate's Degree. In lieu of an associates degree, a high school diploma, plus 2 years office experience. Customer service experience. Current technical skills with knowledge of Microsoft Office suite, with emphasis in Word and Excel. Ability to handle multiple tasks and responsibilities simultaneously. Effective organizational skills. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence. Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality. PREFERRED QUALIFICATIONS Bachelor's Degree. Experience with document imaging and/or multiple ERP systems. admissions and recruiting functions. English, Spanish and/or other languages verbal and written communication proficiency. Demonstrated multicultural competence. PHYSICAL DEMANDS Normal office physical demands. WORKING CONDITIONS Admissions Office regular hours of operation are 8:00am- 6:00pm, Monday- Thursday and 8:00am- 4:30pm on Fridays. Position may be eligible for remote work after initial training period. Occasional evening and weekend hours may be required for admissions events and special office hours during peak times. Full Time/Part Time: Part time Union (If Applicable): TOSSC Scheduled Hours: 28

Posted 30+ days ago

Five Below, Inc. logo

Seasonal Support Lead Part Time - 612 Cumming, GA, 30041

Five Below, Inc.Cumming, GA

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Job Description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Support Lead do?

Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer: Put the customer first and make a difference in people's lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes:

  • Customer Service
  • Organization
  • Productivity
  • Ability to multi-task
  • Follows Direction
  • Professionalism
  • Trainer/Developer/Motivator
  • Communication
  • Sales Driver/Goal Oriented

RESPONSIBILITIES:

  • Ensures all associates and managers are Wowing the Customer through personal contact with customers
  • Responsible for achieving CSAT score goals provided by the District Manager
  • Responsible for leading Front End Operations
  • Training the staff on the High Fives of Customer Service
  • Ensures that each guest has a fast, friendly, checkout
  • Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
  • Responsible for opening and closing store procedures
  • Assists with Front End Operations
  • Responsible for performing SM duties in their absence
  • Assists in supervising all Associates
  • Assists in training all Associates
  • Assists in coaching all Associates
  • Assists in developing all Associates
  • Reviews all corporate communications and reacts accordingly
  • Partners with supervisors or corporate office regarding store issues
  • Drives store sales and controls expenses
  • Assists payroll process and ensures payroll is within budget
  • Assists in merchandising procedures
  • Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP)
  • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
  • Authorizes register functions including post voids, returns and discounts
  • Complies with Human Resources policies and procedures
  • Assists in receiving and stocking procedures
  • Unloads merchandise from trucks
  • Checks in shipments
  • Stages merchandise for the sales floor
  • Packs out merchandise
  • Assists front end and queue merchandising
  • Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
  • Frequently ascend/descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time

QUALIFICATIONS:

  • High School Graduate or equivalent.
  • College experience preferred
  • Minimum 1 year of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

Position Starting At:

$11.50

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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