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Technical Support Engineer-logo
CarbyneAtlanta, GA
Who We Are Hi there! We're Carbyne, and every day, we're on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we're building a cutting-edge platform that helps save lives-think live video streaming, real-time chat, and precise location tracking. Our tools empower emergency teams to respond faster and smarter, ensuring help reaches those in need ASAP! With partnerships with tech giants like Amazon, Microsoft, and AT&T, we're innovating life-saving solutions for over 400 million people worldwide Are you ready to make a difference with us? Let's do this! About the Role As a Technical Support Engineer at Carbyne, you will play a pivotal role in ensuring our customers receive exceptional support. You will work closely with both customers and internal stakeholders, handling complex technical issues related to our SaaS products while adhering to strict Service Level Agreements. Your day-to-day responsibilities will include diagnosing logic errors, logging bugs, helping prioritize and communicate fixes, and driving improvements in the overall quality of our customers' experience with Carbynes products. This is a Tier 2 support role, which means you will handle escalated tickets that require in-depth technical knowledge and problem-solving capabilities. Here's What You'll Be Doing Collaborate with clients, Customer Success, and on-field Support Teams to resolve intricate issues within Carbyne's platform and optimize functionality. Elevate critical issues internally, ensuring prompt response, meticulous testing, and effective resolution communication. Identify and report bugs, working with Engineering & QA teams to prioritize fixes for enhanced customer satisfaction. Analyze and diagnose issues involving networking methodologies, SIP call flows, and integrations with third-party systems. Clearly articulate issues affecting service to both customers and internal teams, fostering transparent communication. Methodically verify issue resolution, ensuring a comprehensive troubleshooting process. Execute internal processes for efficient and scalable support operations. Partner with cross-functional teams, translating customer needs and feedback into innovative solutions. Contribute to knowledge base development, ensuring solutions to common problems are documented and easily accessible.

Posted 30+ days ago

Sales Support, Clinical Specialist - Peripheral Image Guided Therapy Devices (New York City)-logo
PhilipsNew York, NY
Job Title Sales Support, Clinical Specialist - Peripheral Image Guided Therapy Devices (New York City) Job Description We are the industry leader in image-guided therapy, helping to improve treatment for every patient. Working together to realize this vision, we can save and improve lives and reduce the total cost of care by making therapy more efficient, more appropriate, and more personalized! Your role: Supports Territory Manager(s) and the Regional Sales Manager with sales activities that include procedure coverage, uncovering new opportunities for IGTD product penetration into assigned territory, and maintaining existing customers. Works independently to achieve business objectives and sales metrics set forth by the Philips IGTD division. Builds solid customer relations by interfacing directly with customers including hospital physicians, catheter laboratory, operating room personnel and business office staff, training/education, research, and supporting equipment and software. Interfaces with Marketing, R&D and other internal groups to quantify needs and to provide intelligence to management on competitive products and company product enhancements Provides ongoing support for company-sponsored clinical/marketing trials and registries You're the right fit if: You've acquired 3+ years direct experience in a hospital setting Your skills include a license as a Cardiovascular Radiologic Technologist (CRT), Cardiovascular Technologist (CVT), or Registered Nurse (RN) or CVIS, RCIS You have a High School diploma; Bachelor's degree a plus You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. You have strong training and motivational skills How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This role is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $121,750 to $174,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to New York City. #LI-Field #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Posted 1 week ago

Support Lead Part Time-logo
Five Below, Inc.Marysville, CA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.10 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 3 weeks ago

Administrative Support - Trucks Division-logo
Satellite IndustriesDahlonega, GA
Job Description: The primary responsibility of the Administrative Support is to assist with workflow, including data entry, documentation, and work order processing. Essential Duties and Responsibilities: Produce all work orders for assembly/sub-assembly based off sales orders and warehouse stock plan. Data entry. Create work assignments for all sales orders, print paperwork orders based on need and work assignment. Produce documentation for completed trucks for shipment Handle system issues related to inventory based off team member assignment completion. Assist in the warehouse when needed to complete daily tasks. Work with the quality department on suppliers returns ensuring correct entry into the system as needed. Ensure work area maintains Satellite standards of cleanliness and safety. Perform other duties as required. Inventory Management: Works with remote on and off sight team members to investigate and resolve inventory issues or discrepancies or research inventory transactions. Works with material handlers as needed to verify received supplies for correct amount and specifications, performs cycle counting as required to eliminate inventory discrepancies. Compares information on purchase orders, invoices, and shipping notices to material received or issued to verify accuracy of order. Performs other duties as required. Education and Experience Requirements: Minimum of 3 years' experience in an ERP centered, manufacture coordination role. Experience creating work orders of sales orders while coordinating with sales support and management about order concerns. Associates degree preferable but not required. Required Skills: Proficiency in MS Office Suite Experience in ERP System Demonstrated oral and written communication skills. Strong Organizational and Analytical Skills. Customer/Client Focus. Ethical Conduct Teamwork Orientation. Collaboration. Diversity and Inclusion. Project and Time Management. Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in an office environment. The ability to lift files, open filing cabinets and bend, sit or stand is necessary. Occasional driving is required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Posted 30+ days ago

Logistics Support Specialist-logo
DMS InternationalVirginia Beach, VA
Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive the standards of an ever-changing world. We build creative, unique and engaging learning experiences for commercial, civilian and defense organizations. Our high-caliber talent, delivery methodology and innovative solutions contribute to preparing a workforce that is ready for the future. You can join us on this journey to bring efficiency and creativity to our customers. At DMS International (DMS), we are the catalyst for effective workforce transformation. To achieve this, we hire professionals who take pride in doing quality work and who are excited about contributing to the professional development of tomorrow's leaders. DMS seeks candidates that possess and display the attributes that reflect our Core Values of: Quality in delivering solutions, Leadership, Innovation, Teamwork, Integrity in conduct, Responsiveness to our customer's mission Obtain a suitable evaluation for mandatory drug screenings. DMS is currently seeking Logistics Support Specialists. The Logistics Support Specialist will perform logistical support duties at CENSECFOR HQ and at Learning Site Gulfport. They work closely with other contractor, military, and government civilian logistical support personnel at each work location. All Logistics Support Specialists must be familiar with applicable Navy rules, regulations, and other requirements as listed in the contract's Performance Work Statement (PWS) and may be required to attend in-service training which is designed to update contractor personnel on Government rules, regulations, and other requirements. Logistics Support Specialists must: Be a US Citizen. Have no record of criminal convictions. A High School diploma or GED At least four (4) years logistical experience, with at least two (2) years in a Navy or Marine Corps environment Possess a valid driver's license Have the ability to obtain a Favorable Tier 3 Background. Logistics Support Specialist duties may include: Administering: Hazardous Materials (HAZMAT) program to comply with regulatory requirements. Creating and preparing: Requisitions for stock acquisition. Managing the Learning Activity's: Supply Order process from initiation through delivery. Defense Logistics Agency (DLA) FEDMALL portal and ONE TOUCH SUPPLY SYSTEM. Supply requisition files. DLA MILSTRIP system. Defense Property and Accounting System (DPAS) system. Defense Reutilization and Marketing Office (DRMO) system. Annual property inventories. Vehicle maintenance program. Vehicle gas card program. Government cell phone account. DLA orders for document services and printing. Printing Program. Training equipment issue, return, cleaning, and maintenance. Command Fuel Card logs. Locations: CENSECFOR Headquarters, Virginia Beach, VA Classification: Full-Time

Posted 30+ days ago

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Weisiger GroupCharlotte, NC
Find Your Career With LiftOne We're a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed. LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country's supply chain and enabling critical goods to be delivered to homes and businesses. We're a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last. We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees. Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne. Summary As a Business Support Administrator, you will be a key player in the next iteration of our data governance organization. As a subject matter expert for our tier 1 business support, you will assist the Data Governance Lead and Business Support Team in executing our business support model ensuring accurate and timely master data, assisting users with system processes, and escalating issues that require additional resources. Essential Functions Data Administration Adhere to data governance processes and controls and ensure data quality. Create and maintain equipment master records, ensuring data is complete and integrated. Create and maintain customer master records, ensuring data is complete and integrated. Validate customer record data utilizing Dun & Bradstreet. Create and maintain material master records, ensuring data is complete and integrated. Create and maintain customer pricing and discount records and manage expirations with pricing lead. Create and maintain contract records in SAP. Review, audit, cleanse, and maintain data for SAP, Salesforce, and ServiceMax. Business Support Ticket Queue Management Act as level 1 business support through our helpdesk system. Assist branches with equipment warranty administration, pre delivery inspection documentation, setting up preventative maintenance plans, maintaining technician skills/certification records, sales territory assignments, and many other items. Respond to system issues related to work orders, sales orders, and master data to ensure branches can complete their workflows in a timely manner. Respond to and resolve error messages. Respond to master data requests, entering data accurately and completely. Respond to notifications from Dun & Bradstreet and take action in our system or escalate to appropriate team as necessary. Maintain user permissions and access controls appropriate for user job role. Duties and tasks are varied, somewhat complex in nature and performed under minimal supervision following standard procedures. Be a problem solver - if the solution is not immediately apparent, research, review, and escalate as necessary to drive ticket to resolution. Other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions. Education and/or Experience Associate degree from two-year college or university; or one to two years' related experience and/or training; or equivalent combination of education and experience. Skills and Abilities You are incredibly detail oriented. You demonstrate exceptional customer service skills. Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Responds promptly to internal customer needs; responds to requests for service and assistance; meets commitments. Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values. Workplace Requirements The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud. We are an Equal Opportunity Employer We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws. #LiftOne

Posted 6 days ago

Techops Specialist / IT Support Specialist-logo
TravelPerkChicago, IL
About Us TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we've grown to over 1,800 people across Europe and North America. In 2022 we became a 'unicorn' and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion. We've been winning awards too. Since 2023, we've been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel. These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel. Hear more about TravelPerk. The Role: We are looking for an ambitious, motivated and knowledgeable TechOps Specialist to help build a world-class IT experience at TravelPerk. In this role you will be an instrumental part of every aspect of IT at TravelPerk. You will be responsible for everything from helping users day-to-day to delivering big projects that alter the course of the company. You will need to be smart, adaptable, comfortable with ambiguity and people-focused. You should have a background in something technical and love learning how things work in IT. The more experience the better! What you'll do: As an IT Support Specialist, you'll play a tactical, hands-on role in supporting our fast-moving, AI-focused startup. You'll be the go-to person for day-to-day IT needs-especially those related to Mac support, hardware lifecycle management, and office IT logistics. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include: IT Support: Serve as the first line of defense for employee IT issues, with deep focus on macOS troubleshooting, application support, and network connectivity. Hardware Management: Own the full device lifecycle-procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users. Repair & Warranty Coordination: Interface with vendors for repairs, warranty claims, and AppleCare tracking. Accessory & AV Oversight: Manage inventory of peripherals and maintain conference room AV systems to ensure smooth daily operations. IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless onboarding experience. Proactive Planning: Monitor hardware aging and coordinate refresh cycles to stay ahead of team needs. IT Logistics: Support software installs, device shipments, office moves, and other day-to-day IT coordination needs. What you'll bring Experience: 3-5+ years in IT support or systems administration, with strong MacOS experience in a fast-paced or startup environment. Technical Proficiency: Comfort with endpoint management tools, MDM systems (e.g., Jamf), and troubleshooting across Mac hardware/software. Organization: Highly organized with a systems-oriented mindset-able to track devices and inventory across multiple offices, beneficial if hands on experience with Oomnitza. Execution Focused: Bias for action and ability to troubleshoot, solve problems, and follow through independently. Communication: Friendly, clear communicator who can help teammates quickly and patiently-whether they're in-office or remote. Even better... Experience supporting hybrid teams or distributed environments. Familiarity with AV equipment and tools like Zoom Rooms, Logitech or Polycom setups. Past experience working with Apple Business Manager or zero-touch deployment tools. Passion for documentation, process improvement, and enabling others to solve simple issues themselves. What do we offer? Competitive compensation, including equity in TravelPerk Generous vacation days so you can rest and recharge Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date Financial benefits like 401k or Roth with company matching, and HSA or FSA plan Subscription to Wellhub, the gym benefit Family services that include adoption benefits and paid parental leave from 12 to 16 weeks Global presence and hybrid working style Unforgettable TravelPerk events, including travel to one of our hubs Learning and professional development opportunities iFeel - a mental health support tool with access to therapists year round Exponential growth opportunities 16 paid hours per year to volunteer for a cause of your choice "Work from anywhere" allowance of 20 working days per year Compensation Compensation for this role is a combination of salary and stock options. The anticipated base salary range is $55,000-70,000 per year. Actual compensation may vary based on specific qualifications, experience, and other job-related factors. How we work Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace. At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials. TravelPerk is a global company with a diverse customer base-and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you. All official communication from TravelPerk comes from @travelperk.com email addresses, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask candidates to pay for equipment or make any kind of payment during the hiring process. If you receive an unexpected message claiming to be from TravelPerk and asking you to take action, please forward it to security@travelperk.com and we'll confirm whether it's legitimate.

Posted 30+ days ago

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Varonis SystemsPortland, OR
Technical Support Engineer The Company: Varonis (Nasdaq: VRNS) is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats with AI-powered automation. Thousands of organizations worldwide trust Varonis to defend their data wherever it lives - across SaaS, IaaS, and hybrid cloud environments. Customers use Varonis to automate a wide range of security outcomes, including data security posture management (DSPM), data classification, data access governance (DAG), data detection and response (DDR), data loss prevention (DLP), and insider risk management. Varonis protects data first, not last. Learn more at www.varonis.com. The Role: We are seeking a self-driven Technical Support Engineer who's ready to go beyond the usual break/fix routine. This isn't just about fixing issues; it's about breaking the mold of traditional support, anticipating problems before they arise, and driving innovation that keeps our customers raving while protecting their data. You'll be the spark that ignites a team of forward-thinkers, taking our support to levels most wouldn't even dream of. The Location: We are considering candidates who are able to work by onsite model, based out of Portland, Oregon. The Requirements: Experience with SaaS Platforms Understanding of cloud architectures (e.g., AWS, Azure, GCP) and IAM solutions (e.g. Okta, Azure AD, or AWS IAM) Deep understanding of SaaS-specific security challenges, such as multi-tenancy, data segregation, and secure API management. Familiarity with firewalls, VPNs, IDS/IPS, and network protocols (TCP/IP, DNS, SSL/TLS). Experience in troubleshooting network-related issues in a SaaS environment Analytical Thinking Expertise in analyzing logs from various sources (firewalls, servers, applications) to identify complex technical issues. Strong initiative in identifying potential issues before they become critical, using ADX logs and Grafana dashboards. Ability to think critically and solve complex problems, often under pressure. Strong troubleshooting skills, with a focus on identifying not just the symptoms but the root cause of issues. Game Changing Qualities: Effective Communicator: Ability to document troubleshooting processes and findings clearly, ensuring that all steps are reproducible and understandable. Strong communication and interpersonal skills, with the ability to translate complex technical concepts into understandable terms for customers. Growth Oriented: A strong desire to learn, adapt, and grow in a dynamic environment. Ability to think strategically and execute with excellence. You're never satisfied with "good enough." You're constantly learning, growing, and pushing yourself-and your team-further. Resilience: Ability to handle high-pressure situations, especially during critical incidents, and remain calm and focused. Customer-Centric Mindset: You get that customer success is the ultimate goal. You're committed to delivering exceptional experiences, no matter what it takes. Your customers are your passion. You don't just solve their problems-you blow their expectations out of the water. Empathy & Patience: Skill in managing customer concerns, especially during security incidents, with a focus on clear, calm, and effective communication. Natural Leader: When you speak, people listen-and they follow. You lead through influence and inspire your peers with your expertise and drive. People look to you for guidance, and you're always ready to mentor and inspire. You understand the impact that collaboration brings to a team. Time Management and Prioritization: Strong organizational skills and the ability to manage time effectively, especially when dealing with multiple high-priority issues simultaneously. Ability to prioritize tasks based on urgency, impact, and customer needs. Battle-Tested: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). But your experience and mindset matter more than paper credentials. The Responsibilities: Be the Game-Changer: Be part of a high-octane support team with vision, grit, and a relentless drive for excellence. You're not here to twiddle your thumbs; you're here to inspire, challenge, and elevate. Solve Complex Problems: When others see a roadblock, you see a challenge worth conquering. You'll tackle issues head-on with creativity, tenacity, and a refusal to settle for anything less than excellence. Approach challenges with a solution-oriented mindset. Proactively identify and address potential issues before they impact customers. You're the go-to when others throw in the towel. Obsess Over Customers: Our customers aren't just clients-they're your mission. Ensure their experience isn't just good, but legendary. Get inside their heads, anticipate their needs, go above and beyond, and make sure they know we've got their back, every step of the way. Our customers don't just deserve support-they deserve unforgettable experiences. Collaborate Boldly: Collaborate within your team to find resolutions faster. Work closely with cross-functional teams (Product, Engineering, Customer Success, etc.) to ensure seamless communication and support. Bring your insights to the table and challenge the status quo. Your collaboration isn't just participation-it's disruption with purpose. Innovate Relentlessly: Implement solutions that go beyond traditional technical support. You're here to challenge the norm and set new benchmarks in technical support. Find opportunities to enhance our processes, tools, and customer experiences, and don't hesitate to shake things up. We invite you to check out our Instagram Page to gain further insight into the Varonis culture! @VaronisLife Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics Please review our Notice of E-Verify Participation and our Right to Work Statements.

Posted 30+ days ago

G
GCI IncChantilly, VA
GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry. At GCI, we solve the hard problems. As a SOO, a typical day will include the following duties: GCI is seeking a senior-level SOO to work with various stakeholders to handle and manage requests, deconflict project actions, and process requests appropriately. This position requires the ability to coordinate with cross-disciplinary teams to answer requests and coordinate efforts. A successful candidate will be able to work independently to accomplish data calls, provide answers, and attend meetings. Tasks Support local projects and lend support to other stakeholder-led efforts Provide management support to a variety of cyber projects Support deconfliction of actions in support of multiple project teams Required Skills Knowledge and experience in report writing and experience in routing them correctly Experience in the project environment Ability to brief findings and analysis Strong written and oral communication, organization, and interpersonal skills Strong analytic and critical thinking skills Ability to articulate thoughts clearly through verbal and written communication Ability to perform multiple tasks and change focus quickly as demands change Desired Skills Understanding of the customer environment Education Requirement BA/BS (or equivalent experience) Experience Requirement 8-10 years of experience A candidate must be a US Citizen and requires an active/current TS/SCI with Polygraph clearance. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Posted 30+ days ago

Technical Support Representatives - Part-Time-logo
Micro CenterHilliard, OH
MICRO CENTER is the nation's leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. If you have a passion for computers & electronics, Micro Center is the place for you! It is Micro Center's core promise to take care of our associates and customers. We will train you to be the best that you can be!!! No previous experience at a corporate call center is necessary. Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions. By assisting customers with troubleshooting, product setup, and issue resolution, you'll identify opportunities to recommend upgrades, accessories, and additional services that enhance their experience. If you enjoy solving problems and helping customers, get the most out of their products while growing sales, this is the perfect role for you! MAJOR RESPONSIBILITIES Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. Maintain a general understanding of current consumer electronic devices and technology. Identify customers' needs, clarify information, qualify issues, and offer solutions. Personalize support to improve customer satisfaction. Accurately document all customer contacts and enter them into the appropriate database. Develop and maintain effective working relationships to ensure teamwork. Meet personal/team goals. EDUCATION & EXPERIENCE: High School diploma with one year related experience in a customer service or related role preferred. Skilled at listening and problem-solving. Strong verbal and written communication Bi-lingual Spanish-speaking candidates are encouraged to apply. Proficient typing skills are needed. Able to multitask while setting priorities. Adjust and adapt to unique customer types. Passion for technology including computers & electronics is a definite plus - have fun at work with products you love! MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Micro Center has great perks & benefits that include an excellent discount on computers & electronics that can be shared with family & friends. Even a generous tuition reimbursement & education discount program is available. Plenty of on the job training, treats & raffles are regular perks as well! Join our energetic, casual & fun Micro Center team today! Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates Esteemed Vendor & Company Job Training Career Advancement Opportunities Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer. #appcast

Posted 30+ days ago

Sales Support Representative - Residential Builder-logo
FergusonFargo, ND
Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking an individual to fill an immediate need for a Sales Support Representative. Responsibilities Work together with Sales associates to support customer needs by determining the best products and solutions. Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders. Coordinate deliveries on behalf of customers. Answer sales calls for general information, addressing and resolving customer concerns or questions. Ability to effectively use customer relationship management (CRM) system and phone system. Qualifications 0-3 years of sales and/or customer service experience is preferred. Exhibit strong skills for sales, including the ability to upsell. Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner. Ability to react well in a fast-paced environment & follow through on commitments. Highly motivated and customer service oriented mentality with ability to build relationships is a plus. Proficient digital literacy including Microsoft Office. Ability to quickly learn product knowledge and processes. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! Pay Range: $17.77 - $28.42 Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

Posted 30+ days ago

Grant Support Specialist (Administrative Specialist 2)-logo
State of OregonSalem, OR
Initial Posting Date: 08/15/2025 Application Deadline: 09/01/2025 Agency: Watershed Enhancement Board Salary Range: $4,207 - $5,842 Position Type: Employee Position Title: Grant Support Specialist (Administrative Specialist 2) Job Description: Working Title: Grant Support Specialist Classification: Administrative Specialist 2 Position Type: Permanent Representation: SEIU represented FLSA Status: Non-exempt, eligible for overtime with manager pre-approval Monthly Compensation: The monthly salary range before PERS will be $4,207-$5,842 | after PERS will be $4,499-$6,245 Work Location: Salem Office, 775 Summer St. NE Suite 360, Salem Oregon 97301 Hybrid/Remote Work: This position is primarily in an office setting though a hybrid work schedule is possible based on agency needs About the Oregon Watershed Enhancement Board OWEB's mission is "to help create and maintain healthy watersheds and natural habitats that support thriving communities and strong economies." OWEB operates a grant program that supports local, voluntary partnerships to restore and protect fish and wildlife, improve water quality and enhance watershed health. OWEB awards over $150 million per biennium in grants and manages an ongoing workload of previously awarded grants of approximately $183 million. OWEB works closely with landowners and local, state, tribal, and federal agencies to advance OWEB's mission and the goals of the Oregon Plan for Salmon and Watersheds. OWEB is responsible for reporting on its grant program and on the progress of implementing efforts under the Oregon Plan. The Oregon Watershed Enhancement Board (OWEB) is a state agency that provides grants to help Oregonians take care of local streams, rivers, wetlands, and natural areas. Community members and landowners use scientific criteria to decide jointly what needs to be done to conserve and improve rivers and natural habitat in the places where they live. OWEB grants are funded from the Oregon Lottery, General funds, federal funds, and salmon license plate revenue, among other funding sources. The agency is led by an 18-member citizen board drawn from the public at large, tribes, and federal and state natural resource agency boards and commissions. Our Vision The vision of the Oregon Watershed Enhancement Board (OWEB) is that OWEB is a leader in the conservation of Oregon's natural resources and enjoys strong public support for its contributions to community-based conservation, watershed health, and local economies. Mission To help protect and restore healthy watersheds and natural habitats that support thriving communities and strong economies. Core Values OWEB staff worked together to develop the following culture statement: We are dedicated to OWEB's mission and take great pride that our programs support watershed health and empower local communities. Our work is deeply rewarding, and we are passionate about what we do. Our team is nimble, adaptable, and forward thinking, while remaining grounded in the grassroots history of watershed work in Oregon. With a strong understanding of our past, we are strategic about our future. We believe in working hard, while keeping our work environment innovative, productive, and fun. We are collaborative, both with each other and with outside partners and organizations. We place great value in continually improving what we do and how we do it. OWEB is committed to creating a workplace culture that understands and appreciates differences among people and is welcoming and inclusive to all. By fostering fairness and equity in its work culture, the Department strives to improve services for all Oregonians. We acknowledge that not all people have experienced equitable opportunities or fair treatment. We are committed to increasing our awareness and understanding of historic injustices and building a foundation for meaningful change. We value a wide range of professional and lived experiences, and people of underrepresented communities are strongly encouraged to apply. About our Team The Business Operations section of OWEB includes the administrative services team, fiscal services, and software development staff. The administrative services team provides programmatic grant support as well as general administrative services to all agency staff, provides customer service to all OWEB grantees and partners, and responds to public requests. The fiscal services team processes all payments, reviews contracts, trains grantees on fiscal administration, develops and executes the agency budget, and is the primary contact on state and federal audit and fiscal related issues. The software development staff provide application development for OWEB's inhouse software and systems including the OWEB grant management system (OGMS), grantee facing dashboards, the grant application review module among others. About the Position The purpose of this position is to provide administrative support to all OWEB program areas as part of an administrative support team. A primary focus for the position is on creating, revising, routing, tracking, and filing the agency's grant agreements and other grant-related documentation. The position collaborates on the management of grant files and the transfer of records to the state records center. The position also responds to grantee phone calls and coordinates and monitors grant payment information with project managers. The position will work with staff to provide support for board members and board meeting logistics as needed. The position may process grant payment requests received from grantees for specific grant programs and interpret grant agreements and agency rules in coordination with agency funding partners, OWEB staff, and grantees. Some daily tasks could look like: Coordinating grant agreements and grant documents with agency staff to ensure the documents are appropriate for program types and complete. Drafting and processing grant agreements and grant documentations in physical and electronic filing locations. Coordinating with staff in the development of grant agreement templates and document changes. Managing and maintaining data storage and retrieval systems for grant program activities and other program needs. Providing oversight for grant agreement and grant document compliance with state and federal grant compliance. Reviewing OWEB staff travel expense detail sheets for accurate and timely travel reimbursement- This includes compiling the required authorizations, documentation, receipts and confirming per diem rates and allowable expenses for reimbursement in compliance with agency and statewide policies. Overseeing conference and training registrations and ensuring proper billing and expense justifications. Preparing and submitting legal advertisements and posts public notices and maintains public notices. This is not an all-encompassing list. Minimum Qualifications We are most interested in finding the best candidate for the job, and that candidate may not meet every one of our listed preferred qualifications. Lived experience may count towards the preferred qualifications. If you are excited about this position, we encourage you to apply. If you are unsure as to whether you meet the preferred qualifications of this position, please contact us to discuss your application. Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR An equivalent combination of education and experience. Preferred Qualifications Experience preparing and tracking a variety of grant documents and administrative related grant processes. Knowledge and applied ability to administer prescribed guidelines and statutes for individual grants and program documents. Experience and proficiency with computerized records management and desktop applications, including Microsoft software. Proficient in proofreading, editing, typing and compiling a variety of documents with close attention to detail and accuracy. Demonstrated ability to work independently and in collaboration with others to meet deadlines. Strong written and verbal communication skills with a diversity of audiences. We are most interested in finding the most qualified candidate for the job, and that candidate may not meet every one of our listed preferred qualifications. Paid and unpaid experience may count towards the preferred qualifications. If you are excited about this position, we encourage you to apply. If you are unsure as to whether you meet the preferred qualifications of this position, please contact us to discuss your application. Working Conditions Primarily an office setting, but overnight out-of-town travel may be required for trainings and Board meetings. The job also entails meeting frequent and multiple deadlines for mailings, meetings, grant processing, and correspondence. A varying workload may require some overtime work. Duties often vary and require knowledge of statutes, administrative rules, program processes, and procedures. A high degree of independence and independent judgment is required in selecting appropriate actions. Occasional lifting up to 25 lbs. What's in it for you? In addition to offering a culture of care and inclusivity and working among a highly skilled team to dive into meaningful work, we also offer a competitive benefits package that includes: Exceptional PEBB insurance with medical, vision and dental plans with employees paying 1 to 5% of the total premium. Leave accrual starting at 8 hours of sick and 8 hours of vacation leave per month, with your vacation leave accruals increasing every 5 years. Access to an additional four days of discretionary leave - 3 days of personal business leave and one day of Governor's Leave each year. Eleven paid holidays per year. Membership in the Public Employees Retirement System (PERS) including a pension and employer contributions to the Individual Account Program. Optional benefits (such as term life insurance, long-term and short-term disability, long-term care, health and dependent care flexible spending accounts, enrollment in the Oregon Savings Growth Plan, a deferred compensation program with a wide variety of investment options). The opportunity to receive loan forgiveness under the Public Service Loan Forgiveness Program (must qualify). Application Requirements Please follow these directions for consideration: Provide a cover letter addressed to the hiring committee that addresses your specific experience with the preferred qualifications above. We are looking for related skills and experience even if they are not directly grant related. Provide a resume. Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application. If you have questions about this job posting, please contact Human Resources at WRD_DL_HR@water.oregon.gov. Current State of Oregon employees must apply through your employee Workday account. Important Information PERS Salary Information NON-PERS ELIGIBLE (Includes most new hires to state government. Employees typically gain PERS eligibility after six months of state service. PERS ELIGIBLE (Typically current or former employees of Oregon state or local government, public schools, universities, etc.) The salary listed will state base monthly salary, which is BEFORE PERS. Accommodations If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act, we invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions please contact our HR team at wrd_dl_hr@water.oregon.gov. Future Vacancies This applicant pool may be used to fill additional vacancies as they occur over the next three (3) months. Work Authorization The Oregon Watershed Enhancement Board does not offer visa sponsorships. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security Form I-9, confirming authorization to work in the United States. Veterans If you are an eligible veteran and you meet the qualifications, veterans' preference points will be added to your score. For more information on veterans' preference points visit www.oregonjobs.org and select Veterans resources under Resources. Please do not attach veteran documentation to your initial application, after you have applied you will be sent a task in your Workday account to provide your veteran documentation at that time. Application Review Process In addition to your related work experience and education, we will use both the minimum and desired qualifications above to determine whom to interview. Please make sure all your relevant qualifications are clearly demonstrated in your application materials. Your application materials may be evaluated on spelling, grammar, punctuation, attention to detail, and presentation. Artificial Intelligence (AI) Usage The use of outside resources such as Artificial Intelligence software during the application process (cover letter and resume) and applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in immediate disqualification. The Oregon Watershed Enhancement Board is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity.

Posted 4 days ago

Seasonal Property Operations Support-logo
The Scion GroupMount Pleasant, MI
The Scion Group seeks full-time and part-time temporary staff to support our apartment turnover period, lasting between 4-8-weeks. As temporary assistance for property Turnover, you will help us to provide a seamless move-out and move-in experience for our residents. Responsibilities: Performs miscellaneous maintenance duties as assigned by the manager including but not limited to painting, minor drywall repairs, replacing batteries, light bulbs, blinds and doors, caulking, power washing, trash removal and furniture removal/install. Participates in apartment inspections and assist in documentation of overall unit condition. Performs light housekeeping duties. Helps to keep grounds clean and free of debris and trash. May also perform general administrative assistance including but not limited to opening, closing and maintaining the office, clubhouse and amenities, maintaining office organization and file structure, logging and retrieving customer packages. Qualifications: All-in attitude and an eagerness to help in a variety of capacities! Good communication skills and a strong customer service mindset. Willing and able to lift and move equipment, trash bags, and other miscellaneous items both indoors and outdoors. Frequent physical movement is expected. Must be 18 years of age or older by date of start. Working Environment and Physical Demands: Extensive mobility including the ability to lift 100 lbs. as necessary, as well as ability to kneel, crouch, crawl and climb to reach items in need of repair Must be able to stand for long periods of time (8 hours or more per day) to perform the following physical activities: bending, climbing step ladders, lifting, carrying, grasping, gripping, turning, reaching above shoulders, pushing and pulling, climbing stairs; stooping and squat kneel. The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Posted 4 weeks ago

S
Space Exploration TechnologiesHawthorne, CA
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SUPERVISOR, STARLINK CUSTOMER SUPPORT Starlink is revolutionizing internet connectivity by providing high-speed, low-latency satellite internet to even the most remote and rural locations worldwide. Whether you're streaming, gaming, or working remotely, Starlink ensures a seamless online experience where traditional internet services fall short. Perfect for areas with unreliable or unavailable connectivity, Starlink is your gateway to the digital world. We are seeking a dynamic and experienced Supervisor to lead within the Customer Support team. The ideal candidate is a strong effective leader with a talent for problem-solving and a passion for delivering exceptional customer service. As a Starlink Customer Support Supervisor, you'll empower and motivate your team, ensuring they are aligned with our organizational values and committed to providing outstanding customer experiences. This role requires a strategic thinker who can drive process improvements and cultivate a culture of excellence. RESPONSIBILITIES: Supervise and lead a team of customer support agents, providing excellent coaching, training, and performance evaluations Own development of direct reports to enhance employee skills and career growth, assuring alignment with organizational goals and objectives Establish clear performance expectations and accountability measures for team members, ensuring consistent follow-up and feedback to drive individual and team success Lead by setting an example, taking and giving feedback within all levels of the organization, and motivating others to achieve the highest level of results Monitor customer interactions to ensure quality service and adherence to company policies and procedures Handle escalated customer issues and complaints, providing resolution and maintaining customer satisfaction Identify opportunities for process improvements and implement changes to enhance efficiency and customer experience Collaborate with other departments to streamline processes and improve service delivery Analyze customer support metrics and prepare reports on team performance, customer satisfaction, and service levels Use data to root cause, identify trends and develop action plans to address them Actively listen and incorporate the voice of the customer to identify areas for improvement, ensuring that customer feedback is used to enhance service delivery and drive process improvements Serve as a liaison between the customer support team and other departments, ensuring clear communication and collaboration Keep the team informed of updates, changes, and new policies. You manage the change and communication of the change Deliver training programs to enhance the skills and knowledge of the customer support team Foster a positive and motivating team environment BASIC QUALIFICATIONS: Bachelor's degree; or 4+ years of professional experience in a customer service or customer success function in lieu of a degree 2+ years of people management experience in customer service or customer support operations with teams of 25+ hourly employees; or 1+ years of SpaceX customer support operations experience as a lead PREFERRED SKILLS AND EXPERIENCE: 2+ years in synchronous (phone/chat/instant messaging) customer support operations. Proven ability to lead and develop a team through effective coaching, development, feedback, and performance management. Strong problem-solving skills and the ability to make quick, effective decisions. Technical aptitude - experience with networking, hardware troubleshooting, software development, etc. Experience with reporting tools (Advanced Excel, SQL, dashboarding/reporting/visualization platforms). Lean/6-Sigma/Kaizan experience (Green/Black Belt certifications). Written/verbal business fluency in Spanish, French, German, Portuguese, Polish, Italian, Japanese, Korean, Czech, Indonesian, Arabic, Turkish, or Malay. Ability to quickly learn and apply new technologies. Excellent written and verbal communication skills. Talking with others comes naturally and you derive satisfaction from resolving their issues. You distill complex concepts into the simplest explanations. Strong attention to detail and organizational skills. ADDITIONAL REQUIREMENTS: Willingness to work extended hours and non-scheduled days when needed to meet critical deadlines This is NOT a remote position and would require relocation if not local to the Hawthorne, CA area Must be available for one of the following shifts: Shift Alpha: Sun- Thu 10:00PM - 8:30AM Shift Delta: Fri- Mon 6:00AM - 4:30PM COMPENSATION AND BENEFITS: Pay Range: Supervisor, Starlink Customer Support: $95,000.00 - $115,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Posted 2 weeks ago

Direct Support Professional-logo
ChrysalisNephi, UT
Chrysalis of Nephi, UT is seeking to hire a full-time Direct Support Professional (DSP) / In-Home Caregiver. Would you like to support individuals with developmental disabilities to lead self-directed, meaningful lives? Are you looking for a full-time or part-time job with swing shifts, and graveyard shifts available that can work with your schedule? Are you considering a human services career where you can really make a difference? If so, please read on! This entry-level swing shift or graveyard position starts at a competitive wage of $15/hr, beginning April 1st. In addition, we offer our full-time employees excellent benefits including health insurance as well as flexibility and a rewarding experience. If this sounds like the right entry-level opportunity in human services for you, apply today! ABOUT CHRYSALIS As we provide services for people with intellectual and developmental disabilities, we are people caring for and about people--a team of over one thousand employees devoted to serving others. We are transcenders who triumph over the negative and constantly push beyond the limits. We love our work because we make a difference every day. We have a cause. It is noble, and our time and efforts change lives. It is not easy, but it is worth it. We are always looking for caring people who share our values of safety, respect, mentoring, accountability, and, of course, fun to join our team and get paid to make a difference! We support our team members and work really hard to recognize their contributions. We also offer a very competitive benefits package to our full-time employees along with special online training to help them understand how to get the most out of it. A DAY IN THE LIFE AS A DIRECT SUPPORT PROFESSIONAL (DSP) / IN-HOME CAREGIVER As an entry-level Direct Support Professional (DSP) / In-Home Caregiver, you support people with intellectual and developmental disabilities to live their best lives as independently as possible. You provide this support and guidance in their homes or at programs they attend during the day. As you walk side-by-side with your participants, you always model appropriate social skills and behaviors. Your support is needed in many areas of daily living including medication administration, bathing, hygiene, basic first aid, shopping, meal preparation, transportation, budgeting, housekeeping, and home maintenance. Using effective teaching and mentoring techniques, you also work with participants to learn new skills and achieve goals. You provide life skills training in areas such as employment, money management, and relationship-building. You also assist them with gaining employment and finding recreational activities that they enjoy. You are conscientious about reporting any concerns about their health and safety and keeping documentation accurate and up-to-date. You are energized by the dynamic team of people you work with and find the work of supporting people with developmental disabilities to live amazing lives according to their own needs and desires extremely rewarding! QUALIFICATIONS FOR AN ENTRY-LEVEL DIRECT SUPPORT PROFESSIONAL (DSP) / IN-HOME CAREGIVER Heart for people with developmental disabilities No experience necessary! Capable of communicating well in English both verbal and written form Experience working with people with developmental disabilities is a plus, but we're willing to train you. Are you punctual and reliable? Can you keep track of multiple tasks and prioritize effectively? Are you conscientious about following policies and procedures and discreet with confidential information? Are you calm and patient? If so, you may be perfect for this entry-level Direct Support Professional (DSP) / In-Home Caregiver position! FULL-TIME OR PART-TIME SWING SHIFT OR GRAVEYARD WORK SCHEDULE We have various full-time and part-time shifts available including a swing shift from 3:00 pm to midnight, a graveyard shift from 12:00 am to 9:00 am, and a part-time swing shifts through out the afternoon. These shifts are some of the more common shifts but we have more options and can discuss scheduling in the interview. We look forward to meeting you!

Posted 3 weeks ago

I
Independent Case ManagementLincoln, AR
Mon, Wed, Thurs 9a-3p Lincoln, AR Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance

Posted 1 week ago

Store Support Teammate-logo
The BuckleCypress, TX
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Direct Support Professional: Thurs-Fri 3Pm-11Pm; Sat 9Am-11Pm-logo
ChimesFairfax, VA
Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. Set Pay Rate: $21.53 per hour Core Responsibilities (Applicable to All DSP Roles) Provide direct support and supervision to individuals to ensure safety, engagement, and well-being. Assist individuals with personal care tasks, including hygiene, dressing, mobility, and meal preparation. Implement and follow individualized care plans, supporting each person's goals and skill development. Administer medications accurately and in compliance with agency policies and regulations. Ensure a safe, clean, and organized environment, adhering to health and safety protocols. Utilize approved behavior intervention techniques to assist individuals in emotional and behavioral regulation. Maintain accurate documentation of daily activities, progress, incidents, and other required reports. Foster community integration by facilitating participation in activities, events, and social interactions. Maintain open communication with supervisors, team members, and external service providers. Attend required training, staff meetings, and professional development sessions to stay informed and compliant with agency expectations. Work a flexible schedule, including evenings, weekends, and holidays, as needed. Treat all individuals with dignity, respect, and kindness. Role-Specific Responsibilities Day Program DSP Engage individuals in structured activities that promote learning, socialization, and skill development. Monitor and support individuals throughout the day, ensuring active participation in program activities. Transport individuals to and from program activities and community outings. Collaborate with the day program team to enhance service delivery and improve outcomes. Residential DSP Support individuals in maintaining independent living skills, such as housekeeping, budgeting, and cooking. Assist with grocery shopping, meal planning, and meal preparation based on dietary needs and preferences. Monitor and report any health concerns, ensuring medical appointments are scheduled and attended. Serve as a liaison between individuals, their families, and healthcare providers to ensure continuity of care. Floater DSP Adapt to different home and program environments, providing coverage as needed. Be flexible and responsive to staffing needs, traveling between various locations as assigned. Ensure consistency in care and documentation across different program sites. Remain awake and alert during overnight shifts, conducting scheduled safety checks. Requirements Education: High school diploma or equivalent required; additional coursework or certifications in human services preferred. Certifications: Must obtain and maintain active certifications in: Certified Medication Technician (CMT) CPR/First Aid Mandt (or other crisis intervention training) Experience: Prior experience working with individuals with disabilities is preferred but not required; a strong commitment to person-centered support is essential. Skills: Strong communication, problem-solving, and interpersonal skills. Ability to follow detailed care plans and work both independently and as part of a team. Physical Requirements: Must be able to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks. Other: A valid driver's license and an acceptable driving record as determined by agency policies. Additional Information DSPs are required to participate in ongoing training, professional development, and staff meetings to enhance their skills and knowledge. This role requires patience, empathy, and the ability to support individuals with kindness, dignity, and respect. Work schedules may vary and can include evenings, weekends, and holidays to meet program needs. What's in it for you? Total Rewards Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" Discounts on Verizon mobile service And More! #CDV302

Posted 30+ days ago

Enterprise Justice Application Support Representative-logo
Tyler TechnologiesPlano, TX
Description The Application Support Representative is responsible for providing exceptional customer service for Tyler's software products to clients. The Application Support Representative ensures timely resolution of easy-moderate client software issues through data analysis and functionality troubleshooting using development tools, and best practice communication for resolving issues. Please Note - Candidates who reside outside of the Dallas/Ft. Worth, Texas, area will be considered to work remotely only if their work experience background is in the criminal justice system within state and/or county government. Responsibilities Provides inbound and outbound phone, web or email software support to resolve easy-moderate client inquiries and problems effectively and efficiently. Analyzes data reports, forms, and web technologies. Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations. Provide guidance in data correction and resolving/escalating client incidents. Follows up on defects and acts as advocate for the client to ensure timely and accurate issue resolution. Consult clients on best practices for optimal use of Tyler products. Continually develop product expertise by reviewing new functionality, testing product issues, and utilizing internal resources. May assist with documentation of support processes. May submit client issues to development team for resolution as needed. May provide training to client end-users (typically via webinar). Creates or enhances documentation throughout the support process. Contributes to company knowledge library and/or Tyler Community. May participate in Early Adopter activities. May participate in User Group meetings and activities. Demonstrates awareness of and adherence to Company policies as outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies. Performs other duties as assigned. Occasional travel (0-15%) for on-site support required. Must be available to work evening shifts as needed to support 7 AM - 9 PM CST operations. Qualifications Bachelor's degree in related field or equivalent experience. A minimum of 6 - 12 months previous experience required in an Associate Software Support Specialist position; or work experience within a state or county in the criminal justice sector. Familiarity with business (judicial) terminology and principles desired. Excellent interpersonal skills. Effective decision making and problem solving skills involving troubleshooting basic to moderate issues. Strong organizational skills. Effective analytical ability, particularly in a technical environment. Excellent written and verbal communication skills. Basic knowledge and understanding of database structures including fields, tables, views, database objects, etc. Experience working with relational databases or SQL preferred. Experience working with .NET framework (involving HTML, XSL, XML, and related technologies) preferred. Proficiency using computers required Knowledgeable with Microsoft Office. Knowledge and understanding of software development tools a plus.

Posted 2 weeks ago

Application Support Manager-logo
Brown Brothers HarrimanJersey City, NJ
At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. Manage Level 1 and/or 2 production support activities for assigned applications within a designated support group. A support group will consist of multiple applications supporting multiple business lines. Manager is responsible for ensuring 24x7 application coverage which includes managing resources in multiple locations. Function as the key escalation point for declared Incidents requiring technical expertise and or subject matter expertise of the applications to ensure timely restoration of services. Work closely with the Level 3 support teams to ensure timely escalation of incidents. In addition, candidate will be responsible for developing and creating formal resource plans to ensure 24x7 coverage. Candidate must have excellent communication skills in order to prepare and present root cause details and monthly reporting to Sr. Managers. Responsibilities Management/ Staff Supervision Provide direction, guidance, and support to the staff including the management offshore consultants to ensure resources are properly trained and workloads are properly managed. Ensure the 'Performance Management' process is adhered to by the entire staff. Oversee hiring and staff scheduling to ensure there is no disruption in providing 24x7 support coverage Manages application support service level agreements and produces metrics in support of results and analyzes results to identify trends and opportunities for improvement. Problem Management Responsible for advocating, communicating, participating in discussions leading to strategic solutions. Leveraged as an expert to assist with the progressive life cycle of a problem until resolved. Ensure the integrity and accuracy of information associated with problems (and/or System Defects) are appropriately logged in the central repository by team members Manage the facilitation of Root Cause Analysis (RCA) efforts (ensuring proper prioritization of problems, identification and validation of RCA findings) and document and identify workarounds. Break Fix and Implementation Support Manage the team resources to ensure SDLC framework is being followed for all implementation and project work. Ensure the staff has full understanding of assigned applications, functional and technical, in order to support bug fixes, minor enhancements and other project support needs. Performing code reviews, implementation plans and project execution is a must Systems Health/Performance Monitoring Lead discussions with various system areas on defining and implementing proper system health and performance reviews per assigned applications. Includes but not limited to, metrics, SLA's, alerts, error notifications, hardware and application response times for core application components and processes. Event/Crisis Management Manage and coordinate efforts around Event Management Manage and coordinate troubleshooting efforts to resolve application outage in a timely manner Communicate status of research to interested parties and ensure documentation is up to date Manage the Postmortem discussions and write ups surrounding Critical and High Events Incident and Error Management Responsible for ensuring team resources adhere to the Incident Management process to ensure a timely triage, handling, resolution and restoring of services. Perform final review of all work arounds for process, integrity, ownership, impact and risk to the Application and Business Process defined. Partner with Application and Business Managers in creating Postmortem discussions and documentation for Incidents Education and Qualifications BA/BS Degree in Computer Science and/or related work experience 7+ years of Financial Services industry experience (Preferably level 2/3 System Support or have a Development background) Excellent Communication Skills * Strong analytical and logical thinking skills 7+ years of Strong Financial service experience and/or 7+ years of Experience and Understanding of SQL/PL SQL in ORACLE and/or Sybase 7+ years of Experience and Knowledgeable of Java, C++, Visual Basic, Unix and any other specified or required programming languages 7+ years of experience in a supervisory/manager role Salary Range $140,000 to $160,000 BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply. About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Posted 30+ days ago

Carbyne logo

Technical Support Engineer

CarbyneAtlanta, GA

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Job Description

Who We Are

Hi there! We're Carbyne, and every day, we're on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we're building a cutting-edge platform that helps save lives-think live video streaming, real-time chat, and precise location tracking.

Our tools empower emergency teams to respond faster and smarter, ensuring help reaches those in need ASAP! With partnerships with tech giants like Amazon, Microsoft, and AT&T, we're innovating life-saving solutions for over 400 million people worldwide

Are you ready to make a difference with us? Let's do this!

About the Role

As a Technical Support Engineer at Carbyne, you will play a pivotal role in ensuring our customers receive exceptional support. You will work closely with both customers and internal stakeholders, handling complex technical issues related to our SaaS products while adhering to strict Service Level Agreements.

Your day-to-day responsibilities will include diagnosing logic errors, logging bugs, helping prioritize and communicate fixes, and driving improvements in the overall quality of our customers' experience with Carbynes products. This is a Tier 2 support role, which means you will handle escalated tickets that require in-depth technical knowledge and problem-solving capabilities.

Here's What You'll Be Doing

  • Collaborate with clients, Customer Success, and on-field Support Teams to resolve intricate issues within Carbyne's platform and optimize functionality.
  • Elevate critical issues internally, ensuring prompt response, meticulous testing, and effective resolution communication.
  • Identify and report bugs, working with Engineering & QA teams to prioritize fixes for enhanced customer satisfaction.
  • Analyze and diagnose issues involving networking methodologies, SIP call flows, and integrations with third-party systems.
  • Clearly articulate issues affecting service to both customers and internal teams, fostering transparent communication.
  • Methodically verify issue resolution, ensuring a comprehensive troubleshooting process.
  • Execute internal processes for efficient and scalable support operations.
  • Partner with cross-functional teams, translating customer needs and feedback into innovative solutions.
  • Contribute to knowledge base development, ensuring solutions to common problems are documented and easily accessible.

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