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Direct Support Professional-logo
Direct Support Professional
SCO Family of ServicesCentereach, New York
Provides close supervision for individuals in accordance with the individual treatment plan. If individual is on a 1:1 supervision status, provides continual supervision as noted in plan. Completes transfer form when transferring individual's care to another staff. Participates in the individuals' program planning meetings; reviews and signs off on Annual and Semi-Annual Treatment Plans. Maintains individuals' possessions in a neat and orderly manner; communicates needs for the individuals to the management; completes documentation in accordance with program procedures. Transports individuals in a safe and comfortable manner; follows all NYS laws and agency procedures; maintains valid NYS Driver's License; completes all documentation including vehicle logs in a timely and complete manner; communicates condition of vehicles to management; ensures that the individuals have the optimum experience by not having the radio too loud, maintaining the temperature at a comfortable level, etc. Maintains the physical plant and agency property in a clean and safe manner; communicates any issues to management. Provides all other duties as needed or requested to ensure that the individuals are safe, healthy, and comfortable. Complies with OPWDD regulations and agency procedures Obtains and maintains SCIP-R certification; attends all mandatory training. Obtains and maintains AMAP certification and submits a copy of the certification to each program in which he/she administers medication. Attends all staff meetings including in-services and trainings. Demonstrates competency in all required training areas Qualifications - External Qualifications A minimum of high school diploma or GED A clean and valid NYS driver’s license preferred Experience working with people with developmental disabilities/traumatic brain injured preferred Ability to complete SCIP and AMAP training SCO Family of Services is an equal employment opportunity employer

Posted 30+ days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenLexington, Kentucky
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Windows Desktop Support Tech-logo
Windows Desktop Support Tech
AmentumGrand Junction, Colorado
The Jr. IT Site & PC Support Technician is responsible for onsite Windows Desktop support. ESSENTIAL DUTIES/RESPONSIBILITIES: 1.Image and setup of PC for users 2.Install software for user PC’s 3.Setup of computer hardware in user office / move equipment and setup in office moves. 4.Provide prompt initial response to all assigned service requests, ensuring the standard performance requirement is met‐or‐exceeded. 5.Troubleshoot the system problem & complete repair in a timely & efficient manner, insuring minimal recurrence of problem (rework) 6.If unable to repair on initial visit, validate the user’s problem & provide information on a temporary work around, if necessary to allow the customer to continue to work, until the system is repaired. 7.Effectively use remote assistant tools, knowledge base, & other tools to diagnose as appropriate & wherever available in the repair customer issues within target time limits. 8.Provide the customer with regular communication regarding status of repair/install including notification when repairs are complete. 9.Make every attempt, when appropriate, to resolve service requests remotely. 10.Track and assign inventory distributed to and received from users. 11.Monitor and mitigate vulnerabilities on PC’s (missing update patches) 12.Process aged out equipment for excessing to Personal Property. 13.Distribute PC to new users and demonstrate proper use. 14.Partner with team members to communicate new solutions and assist other technicians when call volume is low. 15.Contribute to the knowledgebase (KB) through research of articles, training courses attended, and on the job learning, etc. 16.Other duties as assigned. EDUCATION, LICENSE, CERTIFICATION, and EXPERIENCE Education Bachelor’s degree in computer science, information technology, business, or related field. Experience in lieu of education considered. Experience No minimum experience required. Licenses No licenses required Certifications No professional certifications required. No clearance requirement but the contract and/or the site requires US Citizenship to be approved for access. (includes NACI / T1, MRPT, CAC): Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location. REQUIRED SCREENINGS 1.Drug Screen 2.Physical Assessment (if applicable) 3.Background Check (Criminal, Civil, Educational, Previous Employment, etc.) 4.Driver Record Screen (for positions requiring on-the-job-driving) REQUIRED SKILLS/ABILITIES: 1.Windows use and troubleshooting skills. 2.Network troubleshooting skills. 3.Dell Laptop troubleshooting skills. 4.Good communication skills. 5.Ability to contribute to a team environment. 6.Ability to follow established procedures. 7.Ability to establish and document procedures. Successfully execute the LM mission safely through a disciplined culture of organizational excellence. 1.Safety – The foundation of everything we do. 2.Teamwork – Leading with trust, open communication, and collaboration. 3.Quality – Striving to exceed expectations. 4.Ownership – Each of us has the responsibility to contribute and be accountable. ESSENTIAL PHYSICAL REQUIREMENTS: Physical Activities: Light work: Work involves moving objects by exerting up to 20 pounds of force occasionally, or up to 10 pounds of force frequently, or a negligible amount of force constantly. Physical demand requirements are in excess of those for sedentary work. Even though the weight lifted may be only a negligible amount, a job/occupation is rated for light work when it requires (1) a significant degree of walking or standing, (2) mostly sitting while pushing or pulling arm or leg controls, or (3) working when the weight of the materials is negligible. (The constant stress and strain of maintaining a production-rate pace, especially in an industrial setting, is physically demanding of a worker even though the amount of force exerted is negligible). TRAVEL: LESS THAN 5% SUPERVISORY RESPONSIBILITIES: This position does not require any supervisor responsibilities. EMPLOYMENT-AT-WILL: Employment is at will, unless prohibited by local and/or state laws. COMPENSATION & BENEFITS HIRING HOURLY RANGE: $16.53 - $20.93 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data.) This position includes a competitive benefits package. For more detailed information on our Benefits and what it is like to work for Amentum: please visit our careers site: www.amentumcareers.com Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters .

Posted 2 weeks ago

Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaMadison, Wisconsin
Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned. Education  High school diploma or equivalent required Experience  Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience  Must be able to perform basic math calculations Working Conditions (physical & mental requirements)  Ability to understand, remember and apply oral and/or written instructions  Ability to understand and follow basic instructions and guidelines  Must be able to see and speak with customers and observe equipment operation.  Occasionally perform tasks while standing and walking up to 100% of time  Reach, bend, kneel and have high level of manual dexterity  Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 3 weeks ago

Direct Support Professional (DSP)-logo
Direct Support Professional (DSP)
AspireAbingdon, Maryland
Aspire Living & Learning's Internal Mobility Policy ensures an equitable and efficient internal mobility system that aligns with the agency’s commitment to professional development and growth. This policy fosters a culture of mobility within the organization, aiming to provide employees with opportunities for career advancement and fulfillment. Please reference the Internal Mobility Policy to review the process to be considered for other jobs at Aspire Living & Learning. Lateral Transfers: You do not need to submit an application at this time. You need to let your HR Partner know you’re interested in being considered for the position. Your HR Partner will be the point of contact between you, your current manager, and your hiring manager. Promotions/ Cross-functional jobs: Please let your HR partner know you’re interested in being considered for the position and they will confirm your eligibility to apply. Once you speak with your HR Partner, please submit an application. Open Positions: Job title: DSP House Name: Huxley -Abingdon Shift: Weekends Hours: 25 Schedule Sun: 9a-9p Mon: Tues: Wed: Thurs: Fri: Sat: 9a-9p Pay: $18.20/hour Below is the name and information of your HR Partners, to be contacted prior to applying for a promotion or cross-functional opportunity. Connecticut employees: Linda Scala LScala@allinc.org Maryland employees: Debbie Duran dduran@allinc.org and Linda Scala LScala@allinc.org Massachusetts employees: Heather Murphy hmurphy@allinc.org New Hampshire employees: Heather Murphy hmurphy@allinc.org Vermont employees: Linda Scala LScala@allinc.org Shared Services: Linda Scala LScala@allinc.org Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Posted 30+ days ago

Orlando Onsite Technical Support & Sales Representative-logo
Orlando Onsite Technical Support & Sales Representative
Asurion Insurance ServicesOrlando, Florida
Technical Support & Sales Representative- Orlando, FL This position requires newly hired Technical Support and Sales Representatives to work in our office located at 4000 Millenia Blvd, Orlando, FL 32839. Pay rate: Pay per experience with $20/hour Guarantee pay Base pay is guaranteed and paid bi-weekly + early access to earned pay, now available! Make money moves with Asurion! $20 per hour is the guaranteed minimum pay. After training you will move to a Pay Per Experience model where you will get paid for each completed conversation with a customer. Our top experts make up to $32+/hour. During offline hours (meetings and coaching) you will be paid at an Hourly Rate of $20/hour. Asurion offers affordable medical, dental and vision benefits program (Some plans average under $20/paycheck for single coverage; rates vary by location) At Asurion, we don’t just provide customers with exceptional service—we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology. Our sales & tech support reps are solution driven. They build authentic relationships with customers, manage one-on-one conversations via chats, emails and over the phone and get to know each customer’s specific needs. Our team works hard to service and sell products that give each customer the best experience with their technology. As a sales and technical support representative, here’s what you will do: Evaluate and troubleshoot customer concerns Identify technical issues, deploy solutions with efficient, clear, courteous, and accurate communication Sell Asurion smart home and other products on every call Explain device capabilities, wireless carrier data product offerings and company policies Meet goals and grow from feedback and coaching Utilize call center technology to troubleshoot, input, track and report customer issues When needed, escalate calls to the appropriate tier of customer service function This role will include offering multi product sales during each call Here’s what you’ll bring to the team: High school diploma or equivalent Customer service experience and a high sales acumen Ability to retain knowledge- Learns and memorizes product information and system tools Attention to Details - Provides care and attention to every customer issue. Friendly, Professional, Respectful – Projects a warm and friendly demeanor, exhibits professionalism and respect. Skilled in politely addressing customers, showing patience and empathy in resolving customer concerns Flexible - Ability to meet the needs of each customer, adapting and flexing to customer needs and business needs, accordingly Persuasion- Ability to address customer needs while understanding how those pertain to product offerings and sales opportunities Organization – Multitasks with speed and accuracy Problem Solving – Ability to efficiently resolve issues and meet customer expectations while maintaining a standard of quality customer service Dedication- Reliable track record in attendance and performance Ability to spend 4-8 hours per day sitting and working at a computer in a call center environment (noise levels, using headset 90% of the time) Computer literacy (type 25-35 words per minute and learn call center software) A passing hiring assessment (soft skill scenario modeling and product knowledge) Working knowledge of (or ability to learn) multiple hardware platforms and operating systems (Windows, Android, Blackberry OS, Apple iOS, wireless technology, wireless equipment and applications) Bilingual skills are a plus Ability to achieve sales and customer experience goals and objectives This is a sales role, team members in this role have sales activity goals that must be met to be successful We take care of you (benefits/perks): Competitive pay and inclusive benefits Career growth opportunities Ongoing training to grow your skills And more! Asurion offers a wide range of perks and benefits for mental, physical and financial health Asurion’s business model is based on building lasting relationships with customers by providing products that customers need and understand. It is through the integrity that our experts display in serving, solving and selling to our customers that we create those enduring connections. In their interactions with customers, experts are expected to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

Posted 30+ days ago

Project Support Specialist-logo
Project Support Specialist
GunnerStamford, Connecticut
Gunner is the Uncontractor! A premier home improvement company that delivers the customer experience every homeowner truly deserves. Gunner is #17 of New England’s fastest growing companies and most recently, our online roofing platform was named a winner of the Good Housekeeping’s 2024 and 2023 Home Renovation Awards! We’re looking for a Project Support Specialist to join our fast-paced Operations team and assist our Project Management Coordinator in keeping projects running smoothly from start to finish! Why This Role Is Exciting As a key support player, you’ll help organize and track projects as they move from Sales to Operations. You’ll play a behind the scenes role in ensuring everything flows - from systems updates to homeowner communication and team coordination. Why Work at Gunner? We’re proud to have been named to Inc. Magazine’s Best Workplaces list two years in a row—a reflection of our commitment to a culture that puts people first. At Gunner, you’ll join a collaborative, driven team that’s passionate about doing great work and having fun while doing it. What You’ll Do: Entering and organizing project details in Monday.com Reviewing contracts and supporting the intake process Helping communicate with homeowners throughout the project lifecycle Collaborating with the Sales and Operations Team to fill in any gaps or resolve issues Routing projects to internal teams (procurement, permitting, finance) Assisting with scheduling field teams based on skill set and location Following up on timelines, logistics, and materials coordination Supporting CRM workflows across HubSpot,CompanyCam, and Monday.com What You Will Bring: Strong organizational skills and attention to detail Excellent communication and follow-up abilities Tech-savvy - you’re comfortable using CRM’s and project management tools A proactive mindset with a team first mentality Previous experience in an admin, ops or coordination role (bonus if in home improvement or construction) Must be fluent in a Mac-based work environment Benefits: Base salary $60,000 to $65,000 An unmatched company culture!! 401K Retirement Plan (after 6 months) with company match United Healthcare (Health, Dental & Vision) with company contribution (after 60 days) Unlimited Vacation Day Plan (after 60 days) Company iPhone and MacBook

Posted 6 days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenSioux Falls, South Dakota
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Support Specialist - Entry Level-logo
Support Specialist - Entry Level
Keeler Automotive HoldingsNorwalk, Connecticut
Support Specialist Genesis of Ridgefield | Norwalk, CT An entry-level elite support role designed for future leaders. Genesis of Ridgefield is not a traditional dealership. We are a high-performance, growth-focused operation backed by Keeler Automotive Holdings , a family-run organization with over five decades of excellence and expansion. Our mission is to build a culture defined by operational discipline, customer-first execution, and internal leadership development. We are hiring a full-time Support Specialist —a highly capable, adaptable professional responsible for supporting every facet of dealership operations. This role is designed for individuals who are ready to take ownership, learn across departments, and grow into leadership. You won’t be siloed. You’ll be everywhere—and that’s the point. What You’ll Do As a Support Specialist, you are the connective tissue of the dealership, ensuring that people, vehicles, and processes move in sync across departments. You will work directly with senior management, sales, service, and marketing to execute frontline tasks and behind-the-scenes responsibilities with precision, urgency, and professionalism. This role requires high attention to detail, strong time management, and the ability to maintain standards in a fast-paced, customer-facing environment. Key Responsibilities: Vehicle & Lot Operations Manage vehicle flow across the dealership, including delivery prep, staging, and inventory movement. Maintain showroom and lot presentation to brand standards Conduct quality checks and final visual inspections prior to customer handoff Coordinate vehicle transport to vendors, other stores, and customer locations when needed Customer Support & Delivery Execution Assist in the setup and execution of vehicle deliveries, including paperwork coordination, accessory installation, vehicle charging/prep, and concierge-level handoffs. Provide on-site valet and shuttle support for clients as needed Deliver high-touch service and maintain a professional presence in all customer interactions Internal Support & Administrative Execution Support internal teams (sales, service, finance) with logistical and operational needs, including supply runs, registration drop-offs, and vendor pickups. Coordinate with accounting and inventory managers to maintain accurate vehicle status and support write-down and demo tracking. Assist with vendor scheduling and internal appointment prep Participate in store opening/closing responsibilities, maintaining cleanliness, readiness, and compliance Event & Brand Execution Support the dealership during on-site events, off-site activations, and community initiatives. Assist with event setup, logistics, vehicle staging, and breakdown Serve as an ambassador of the Genesis brand—representing the company with professionalism and pride in all external settings Who Thrives in This Role We are looking for someone who sees this position as an entry-level pathway, not a placeholder . The ideal candidate is: Highly accountable, organized, and dependable under pressure Comfortable navigating changing priorities and juggling responsibilities across teams Personable and polished, with strong communication skills and a professional demeanor Interested in growing within the automotive industry, dealership operations, or leadership roles A proactive problem-solver who anticipates needs, not just reacts to them Capable of working independently, managing time effectively, and representing the dealership with pride Qualifications Valid driver’s license and clean driving record Strong time management and organizational skills Ability to lift up to 50 pounds and be on your feet throughout the day Prior experience in dealership operations, hospitality, logistics, or customer service is a plus Must be willing to work full-time, including some Saturdays and event days as needed What We Offer A startup dealership environment with real-time access to leadership, cross-department learning, and visibility Opportunities for advancement into roles in operations, inventory management, marketing, or fixed ops leadership Full-time benefits package including health insurance, paid time off, and employee discounts Competitive compensation based on experience and performance Location: Genesis of Ridgefield 10 Tindall Avenue, Norwalk, CT 06851 Submit your resume and a short message about why you’re a strong fit. We’re looking for candidates who are ready to grow, contribute, and lead from the ground up.

Posted 3 days ago

Family Support Case Aide - Part-time, Casual-logo
Family Support Case Aide - Part-time, Casual
Children's Hospital and Health SystemBlack River Falls, Wisconsin
At Children’s Wisconsin, we believe kids deserve the best. Every child deserves a safe and loving home. When parents are unable to provide this on their own, intervention is needed to ensure these children are free of abuse and neglect. We provide child well-being services to help children live in a safe and nurturing environment. We provide services to parents needing education and guidance to improve their parenting skills so their children can remain with them. We also provide services to children who are placed with foster families until they can return home or become part of an adoptive family. Our experienced professionals provide the following services to families in Milwaukee County and at locations throughout Wisconsin. Foster Care Treatment Foster Care Adoption Respite Care Child Advocacy Centers Family Case Management Family Finding We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Position Summary: This position is designed to provide assistance to family support workers and visitation services to families experiencing out of home care placements or families involved with family court custody issues. Services include observation, interaction with family members, and documentation of the parent-child interactions. This position may provide group based or individual services in an office, community or home based location. Direct service activities may include needs assessments, visitation service planning, teaching, coaching and modeling, supporting parent/child interactions, and observing and documenting parent/child interactions. Position Requirements: High School education or equivalent. Associate Degree in Human Services or Bachelor Degree preferred. One year of experience working with children and families preferred. Requires a valid driver's license, acceptable driving record, personal auto liability insurance coverage and the ability to be insured by the CHHS auto insurance carrier. Must use personal vehicle to transport children, complete in-house car seat transporter training within one month of hire and re-train biannually thereafter to maintain. Bilingual in Spanish/English is a plus. Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds strongly preferred. Ability to work independently in a fast paced environment. Good organizational skills. Excellent judgment skills. Learns quickly when facing new problems and makes good decisions based on a mixture of analysis. Ability to make sound judgments, to use supervision effectively and to take independent action if needed to ensure child safety. Is cool under pressure and can effectively cope with change. Knowledge of domestic violence, AODA and/or child development beneficial. Strong computer skills required, including knowledge of Microsoft Word and Outlook. Ability to communicate effectively both in oral and written communication. Including the ability to write factual case notes. Ability to make decisions based on education preparation, experience and best practice which reflect consistency with Agency philosophy, policies and procedures and standards of practice Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Posted 4 days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenLincoln, Nebraska
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Direct Support Supervisor SB-logo
Direct Support Supervisor SB
00 RHA Health ServicesNewton, North Carolina
We are hiring for: Direct Support Supervisor SB Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Responsible for direct supervision of two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems. Job Responsibilities: Manages residential homes/facilities as assigned Supervises and coordinates activities of Direct Support Employees Works assigned time in the residential home/facility Resolve employee issues and conduct performance reviews Ensure employees meet training requirements and attend required events Provide after-hours and on-call coverage as part of the direct care rotation Monitoring and providing feedback to employees in interactions and relationships with the people supported Ensures that people supported have a clean and maintained home and yard. Responsible for helping to implement services and supports that will assist the people we support achieve personal goals and desired outcomes as identified through an Individual Support Plan. Carry out the responsibilities of a Direct Support Professional All other duties as assigned Responsible for direct supervision of two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems. Job Requirements: High School Diploma or G.E.D required, Associate Degree in a health related area; or two years’ experience in a health related field preferred One year of experience working with individuals with developmental and intellectual disabilities Flexible schedule and availability to provide on-call coverage as needed Provide CPR after certification Ability to pass a background check and drug screen Valid driver’s license CPR, first aid, NCI and/or MedTech certification, a plus Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Posted 30+ days ago

Support Lead Part Time-logo
Support Lead Part Time
Five BelowBattle Creek, Michigan
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.98 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit F ive Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 5 days ago

Dishwasher and Kitchen Support-logo
Dishwasher and Kitchen Support
GenerationsNational City, California
The Dishwasher/Kitchen position at Paradise Village maintains cleanliness and sanitation standards for dinnerware, glassware, cooking utensils, etc., using machine and manual cleaning methods. This position ensures work areas are kept as a clean, safe, and sanitary workspace. Complies with federal, state, and local standards for community operation. Incorporates Generations' Mission, Vision, and Values into their daily work and interactions with others. If you are passionate about making a difference in the lives of seniors, then we are meant to be together! We want people like you to join our team. What we offer: Paid Time Off (PTO) for F/T employees Medical - Dental - Vision (F/T employees) 401k Employer Match Employee Engagement Safe work environment On-the-job training Growth Opportunities Schedule: Full-time from 10 am to 7 pm 8-hour shifts Weekend and holiday availability preferred Requirements: High school diploma or equivalent CPR/First Aid certification training is available upon hire. Ability to pass pre-employment physical and background checks. Ability to work independently and as part of a team. Good communication and interpersonal skills Compassionate and patient We are an equal opportunity employer and consider all qualified applicants equally regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Generations is a family-first, family-owned, and family-operated business serving senior living communities across California, Colorado, Oregon, Utah, and Washington since 1943. We are dedicated not only to supporting and increasing the vitality and joy of our residents but also to our staff. We cherish the unique gifts and complementary skills each person brings to our team. A family caring for families, we are simply unlike anywhere you have ever worked. Come find a home with us. Bringing generations together with the joy of living and everything it means to be human.

Posted 2 weeks ago

Caregiver - Memory Support-logo
Caregiver - Memory Support
Clearwater LivingHouston, Texas
Are you passionate about serving seniors? Do you want to be part of team that strives to create experiences that celebrate our seniors? Clearwater at The Heights is a premier luxury senior living community in Houston and is looking for full-time Caregivers to join the team! Clearwater Living associates enjoy great benefits: Excellent benefits 401(k)contributions Paid Vacation and Sick leave Exciting opportunities to grow Dynamic and fast paced environment Culture of people first and service always The Caregiver is responsible for assisting residents in their daily living activities while maintaining resident dignity and respect in accordance with all policies, procedures, regulations and guidelines. Responsibilities Perform regular safety checks on residents Assist and encourage residents in their daily living activities and respond to needs promptly and kindly Read and follow care plans to ensure proper care is being given to residents including but not limited to managing oxygen tanks and concentrators per MD orders for resident needs Transport residents as necessary assisting them into and out of bed, wheelchairs, etc. following all safety/lifting and transferring techniques – escorting them to/from meals, activities, or other transportation needs as requested or assigned Clean, complete laundry, and assist with all other community activities and job duties as required or assigned Chart and document appropriate information (including incident reports) communicating any observed or suspected resident change of condition to a supervisor immediately Respond promptly to all resident alerts, carrying radios and reacting to emergency or other resident requests as needed Comply with Clearwater Living standards and regulations to encourage safe and efficient operations Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working Represent the Clearwater Living principles and core values on a daily basis Perform other duties and tasks as assigned or required Qualifications High School Diploma or GED Active Certified Assisted Living Caregiver Certification First Aid and CPR/BLS Certification Background clearances as required by government regulations Clearwater Living is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 3 days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenTallahassee, Florida
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Admin/Sales Support Coordinator-logo
Admin/Sales Support Coordinator
Massanutten Current OpeningsMcGaheysville, Virginia
The Administrative and Sales Support Coordinator provide critical support for sales, CRM management, and transaction coordination, contributing to the success of the 55+ active adult community and aligning with the broader Massanutten Resort brand. The ideal candidate will have strong organizational skills, basic knowledge of real estate terms, and basic knowledge of CRM programs, e.g Salesforce. Duties/Responsibilities: Office Management/Administrative Support Manage daily office operations, including scheduling, organizing, and maintaining office supplies. Oversee financial management tasks such as budget tracking, payroll processing, and expense reporting. Provide administrative support to leadership and ensure smooth communication between stakeholders. Transaction/Contract/SMRM Support Assist with coordinating contracts, transactions, and related documentation to ensure accuracy and compliance Lead Management/CRM Support Respond to online inquiries and manage leads within the SalesForce CRM system. Leverage CRM tools to generate reports, track key metrics, and identify opportunities for lead conversion and detentions. Regularly interact with Bluestone Peak Consultants to build Marketing, Event Planning, and Client Relations Support marketing efforts by providing content for social media posts, newsletters, and client outreach campaign. Coordinate with the marketing team to develop content with Residential Marketing/CRM Manager and Interim CEC Manager. Budget plan, co-host, coordinate, and execute an Active Adult in their teams. Organize and manage events, including scheduling in collaboration with Residential Marketing/CRM Manager and Interim CEC Manager. Public Relations Client Employee Engagement Act as the "first face" of Bluestone Peak, greeting clients and visitors with professionalism wealth. Provide information about Bluestone Peak and Massanutten Resort offerings to clients and prospects. Serve as a central communication hub for other resort departments, including the CEC Manager, Construction, Marketing, and Hospitality Programming, ensure seamless information flow and alignment across all functions relative to the success of Bluestone Peak residential home sales. Why Work At Massanutten Resort? In addition to our competitive salaries and fun work environment, we also offer a fully comprehensive benefits package to all of our employees, including: Comprehensive benefits package (for all employees including part-time and full-time) Rewards and discounts at Massanutten Resorts and partner resorts across the globe via RCI Exchange Vacation Plan On-the-job training Fun and inclusive work environment Massanutten Resort is 100% employee owned! Resort employees become participants in the Resort's Companies, Inc. Employee Stock Ownership Plan (ESOP), a qualified retirement plan as soon as they work one hour. Benefit offered to full-time, part-time, and seasonal employees. As an equal opportunity employer, Resorts follows all applicable employment laws that prohibit discrimination on the basis of race (including traits historically associated with race, such as hair texture, hair type, and hair styles), color, national origin, sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), religion, age, genetic, information, disability, marital status, or any other bases protected by applicable federal, state, or local laws. This policy applies to all aspects of employment, including but limited to hiring, placement, promotion, transfer, separation, training, compensation, and benefits.

Posted 30+ days ago

Direct Support Professional-logo
Direct Support Professional
DSP ConnectionsSalem, Oregon
DSP Connections, Inc is an organization committed to providing support to individuals with Intellectual and Developmental Disabilities. We are a team full of love and purpose .We want to help others overcome their challenges and reach goals they never thought were reachable. We are looking for respectful Direct Support Professionals (DSPs) who want to join individuals in succeeding in life skills, independence, community integration, and much more! If you are looking for a career path, this position is for you! This role is based in Salem, OR. Locations we are currently recruiting for: Linn, Marion, Polk, and Lincoln Counties Hourly Pay : $22.22 Qualifications: Minimum 6 months experience of working with the I/DD Community or minimum 1-year caregiving experience or related experience. (if you don’t meet the requirement, we have a course you can complete to become a DSP) CPR/First Aide Training within 30 days of hire (will provide class opportunities) Reliable transportation to/from work Able to transport a client in their personal vehicle for community outings, errands, and more. Smart Phone Benefits: 401K Paid Time-off (PTO) Health Insurance (full-time employees) Dental Insurance Vision insurance Life insurance Professional Development opportunities Available legacy Bonus Referral Bonus when you refer a friend to DSPC. Available Training Opportunities to complete your annual CEUs. Overtime available Unbeatable Bonus Perks &Incentives Exclusive to DSPC (Will be shared at Interview) **See our recruiting team for more information! Job Types: Part-time and Full-time Spanish ASL ***Potential FT hours available with flexible availability and willing to work at multiple locations. Schedule: Weekend Part-time Swing shifts (late afternoon and evenings) Part-time Day Shifts (mid mornings) Before school and after school care May work additional hours on requested holidays and non-school days (summer, winter break, spring break, etc.) Overtime available (if willing to pick up additional clients) Other Languages:

Posted 3 days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenLas Vegas, Nevada
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 1 week ago

Pharmacy Tech Support / Call Center Representative Exp Required - (Remote)-logo
Pharmacy Tech Support / Call Center Representative Exp Required - (Remote)
IncDallas, Texas
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies. IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. Role Purpose: Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. Job Responsibilities: Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center Quickly assess the user's issue and provides first level support for problem resolution Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area Recognize operational challenges and suggest recommendations to management, as necessary Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am – 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST – 8:00pm EST) under moderate supervision Minimum Education & Experience: High School Diploma or equivalent Pharmacy Technician experience required HIPAA certified Call center experience required (3+ years preferred) Experience in medical claim processing is a plus Bi-lingual (English/Spanish) is a plus The pay range for this role is $18.00 per hour. IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee. #LI-CES #LI-Remote IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Posted 3 days ago

SCO Family of Services logo
Direct Support Professional
SCO Family of ServicesCentereach, New York
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Job Description

 

Provides close supervision for individuals in accordance with the individual treatment plan. If individual is on a 1:1 supervision status, provides continual supervision as noted in plan. Completes transfer form when transferring individual's care to another staff.

Participates in the individuals' program planning meetings; reviews and signs off on Annual and Semi-Annual Treatment Plans.

Maintains individuals' possessions in a neat and orderly manner; communicates needs for the individuals to the management; completes documentation in accordance with program procedures.

Transports individuals in a safe and comfortable manner; follows all NYS laws and agency procedures; maintains valid NYS Driver's License; completes all documentation including vehicle logs in a timely and complete manner; communicates condition of vehicles to management; ensures that the individuals have the optimum experience by not having the radio too loud, maintaining the temperature at a comfortable level, etc.

Maintains the physical plant and agency property in a clean and safe manner; communicates any issues to management.

Provides all other duties as needed or requested to ensure that the individuals are safe, healthy, and comfortable.

Complies with OPWDD regulations and agency procedures

Obtains and maintains SCIP-R certification; attends all mandatory training.

Obtains and maintains AMAP certification and submits a copy of the certification to  each program in which he/she administers medication.

Attends all staff meetings including in-services and trainings.

Demonstrates competency in all required training areas

Qualifications - External

Qualifications

A minimum of high school diploma or GED

A clean and valid NYS driver’s license preferred

Experience working with people with developmental disabilities/traumatic brain injured preferred

Ability to complete SCIP and AMAP training

SCO Family of Services is an equal employment opportunity employer