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Sales Support Associate - Bob's Squad-logo
Bob's Discount FurnitureFreehold, NJ
Job Title Bob's Squad Support Associate Job Overview Join Bob's Discount Furniture as a Bob's Squad Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you'll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care. This is a full-time, in-store position with required flexibility to work nights, weekends, and holidays. What You'll Bring to Bob's At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by customer focus, communication, tech-savviness, and the ability to support multiple functions in a dynamic retail environment. If you're a team player who loves solving problems and connecting with people, this is the opportunity for you! Key Skills for Success To excel in this role, you will need to demonstrate strengths in the following skill areas: Core Competencies & Expertise Guest communication and empathy Omnichannel customer support (in-store, phone, digital) Order entry and accuracy using support systems Cash handling and payment processing Multitasking and follow-through Problem-solving and root cause analysis Positive mindset and professionalism Technology adaptability and system usage Preferred Competencies & Skills Experience in retail, call centers, or customer service Sales or CRM system familiarity Experience supporting store operations or fulfillment Who We Are At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. How We Will Support Your Success We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement. Benefits & Perks National Medical, Dental, and Vision Insurance Paid Vacation, Sick Days, Holidays, and your Birthday 401(k) Profit Sharing Plan with a generous company match Pet Insurance and employer-paid Life Insurance Legal & Financial Planning assistance and wellness resources Tuition Reimbursement and employee scholarships Ongoing training and career development through Workday Learning Employee Discount on Day 1, plus merchant partner savings Our Culture & Core Values At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other! Minimum Qualifications Must be at least 18 years old to be considered for employment with Bob's Ability to work flexible retail hours including weekends and holidays Strong verbal communication, judgment, and customer service skills Basic computer proficiency and willingness to learn new technologies Physical Demands Ability to stand and walk on showroom floor Ability to sit and perform computer-based work at a desk Ability to speak clearly on phone and use standard office equipment Diversity is a Core Value at Bob's At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve. Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay: $16.63 advance VS commission It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Posted 1 week ago

Legal Support Specialist - Commercial Direct Placement - Greenburg Traurig-logo
CONTACT GOVERNMENT SERVICESChicago, IL
Legal Support Specialist Employment Type: Full-Time, Experienced - Employer will be Greenburg Traurig Department: Legal Services CGS is seeking an experienced Legal Support Specialist to provide high level administrative, clerical, and legal support for a large global law firm. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Maintains legal files (both paper & electronic), organizes and files documents in designated order, as well as prepares, keyboards, enters, proofreads and processes legal and administrative correspondence Processes time entry, opens new matters, drafts engagement letters and audits responses, makes travel arrangements, processes reimbursement expenses, maintains calendar, collates information, writes reports, prepares agendas, reviews and prepares of billing invoices, and other administrative duties, as needed by the department Manages phone lines for supported attorneys, fields calls and conveys messages as necessary Communicates with clients and agencies Updates information and uploads documents into an immigration case management system Manages document deliveries and tracks final executed documentation Assists with overflow work and performs additional duties and responsibilities as assigned Qualifications: Bachelor's Degree or equivalent experience is preferred Minimum 5 years of experience working in an Immigration law practice strongly preferred Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies Previous experience with INSZoom is a plus Exceptional computer skills with the ability to learn new software applications quickly Ideally, you will also have Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs Strong attention to detail, organizational skills and ability to manage time effectively Excellent interpersonal skills, communication skills and the ability to collaborate well in a team Position also requires the ability to work under pressure to meet strict deadlines Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ $75,000 - $100,000 a year

Posted 1 week ago

G
Great American Insurance Group (DBA)Cincinnati, OH
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. AFG's IT Department provides a highly secure network for AFG departments as well as outside affiliated companies and remote locations. We are seeking a skilled Technology Project Analyst with strong agile experience to join our AFG IT team. In this role, you will analyze business needs, define system requirements, and design IT solutions that align with organizational goals. You will collaborate with cross-functional teams, streamline processes through automation, and may serve as a Scrum Master or agile team member to support project delivery. This position is based in our corporate offices in Cincinnati, OH and may require frequent travel. Essential Job Functions and Responsibilities Analyzes business issues and defines requirements to design IT solutions that align with organizational goals. Collaborates with program manager, project manager and/or project teams to gather information, model systems requirements, and document specifications. Develops and implements automated system protocols that reduce manual processes, increasing overall operational efficiency. Develops workflow charts and diagrams to study system capabilities and write detailed specifications. May create end-user documentation and deliver training to ensure successful adoption of new systems. May monitor project milestones, phases, and elements to ensure timely and budget-compliant delivery. May serve as Scrum Master on an agile team, helping the team through a combination of facilitation and coaching, while also helping those outside the team understand how to interact with the team. Performs other duties as assigned. Job Requirements Bachelor's degree in Business, Information Technology, Computer Science or a related field. Generally, a minimum of 6 years of related experience that includes experience in designing, coding, testing, debugging, documenting and/or maintaining applications required or configuring and using application software in a business setting. Previous project management software experience required. Provides requirements guidance to program manager, project manager and/or project teams. At least 30% or more of travel may be required. Participates in all phases of the requirements life cycle and requirements teams for small to moderately complex programs and projects. May make recommendations for Best Practices and introduce new techniques/tools to the BA Practice (including methods/approaches). Exhibits strong business knowledge and ability to identify and define business needs including a high level of understanding of organization's business and technology operations. May serve as Scrum Master on an agile team, helping the team through a combination of facilitation and coaching, while also helping those outside the team understand how to interact with the team. May serve as an agile development team member, creating and testing the product increment. Strong analytical skills with the ability to gather and analyze data to drive decision-making. This job is non-exempt in California. Business Unit: AFG Enterprise Services Benefits: Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.

Posted 3 weeks ago

Legal Support Specialist - Commercial Direct Placement - Greenburg Traurig-logo
CONTACT GOVERNMENT SERVICESCharlotte, NC
Legal Support Specialist Employment Type: Full-Time, Experienced - Employer will be Greenburg Traurig Department: Legal Services CGS is seeking an experienced Legal Support Specialist to provide high level administrative, clerical, and legal support for a large global law firm. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Maintains legal files (both paper & electronic), organizes and files documents in designated order, as well as prepares, keyboards, enters, proofreads and processes legal and administrative correspondence Processes time entry, opens new matters, drafts engagement letters and audits responses, makes travel arrangements, processes reimbursement expenses, maintains calendar, collates information, writes reports, prepares agendas, reviews and prepares of billing invoices, and other administrative duties, as needed by the department Manages phone lines for supported attorneys, fields calls and conveys messages as necessary Communicates with clients and agencies Updates information and uploads documents into an immigration case management system Manages document deliveries and tracks final executed documentation Assists with overflow work and performs additional duties and responsibilities as assigned Qualifications: Bachelor's Degree or equivalent experience is preferred Minimum 5 years of experience working in an Immigration law practice strongly preferred Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies Previous experience with INSZoom is a plus Exceptional computer skills with the ability to learn new software applications quickly Ideally, you will also have Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs Strong attention to detail, organizational skills and ability to manage time effectively Excellent interpersonal skills, communication skills and the ability to collaborate well in a team Position also requires the ability to work under pressure to meet strict deadlines Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ $75,000 - $100,000 a year

Posted 1 week ago

Production Support - Java-logo
Infosys LTDSalt Lake City, UT
Job Description Infosys is seeking Production Support with Java and SQL with debugging skills. This position's primary responsibility will be to provide technical expertise and coordinate for day-to-day deliverables for the team. Required Qualifications: Candidate must be located within commuting distance of Salt Lake City, Utah or be willing to relocate to these areas. This position may require travel in the US. Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 2 years of Information Technology experience. At least 2 years of experience with Java/any Object-Oriented Programming language or Python Knowledge in analyzing and debugging code Experience in SQL/ RDBMS. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: Experience with Sybase/DB2/ Mongo or MemSQL Experience in the Financial Service Industry Experience with IDE. Experience and desire to work in a Global delivery environment. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

Posted 1 week ago

Sales Support Manager-logo
Shamrock FoodsPhoenix, AZ
The Sales Support Manager leads the Sales Support team while directing and executing on strategic initiatives. They engage and coach their team and partner with cross-functional departments to ensure internal and external customer needs are met. They are an expert in problem resolution and a leader in organizational change. Essential Duties: Lead and develop a high-performing team of Sales Support specialists, ensuring responsive, proactive, and customer-centric service across all touchpoints. Serve as a key liaison between sales, customer care, supply chain, and category management to ensure accurate execution of sales support processes and programs. Lead cross-functional initiatives that improve efficiency, consistency, and quality of sales support processes. Establish clear team goals and KPIs for the team and continuously analyze performance metrics to improve productivity. Identify process gaps or support challenges and proactively work with internal teams to resolve. Partner with Sales Enablement team on continuous education initiatives to ensure best practices are being utilized within Sales. Other duties as assigned. Qualifications: Bachelor's degree and 5+ years of experience in Sales Operations, Customer Service or Sales Support 3+ years of management experience, with a proven ability to motivate and develop high-performing people and teams. Strong public speaking, communication, and interpersonal skills, as well as experience crafting and delivering engaging presentations Strong operational mindset with demonstrated success in improving processes and systems. High proficiency in CRM systems (Salesforce preferred), ERP platforms, and Excel or reporting tools. Excellent interpersonal and communication skills, with the ability to build trust across all levels of the organization and with customers. Effective problem-solving, including identification of problems, data collection, drawing conclusions and conflict resolution. Must be flexible and willing to work the demands of the department which are subject to weekends, and holidays. Corporate Summary At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922. Our Mission At Shamrock Foods Company, we live by our founding family's motto to "treat associates like family and customers like friends." Why work for us? Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education and wellness programs. Equal Opportunity Employer At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

Posted 30+ days ago

Senior Director Of Infrastructure Operations And Support-logo
Red Robin International, Inc.Colorado, TX
Senior Director of Infrastructure Operations and Support Position Summary: The Senior Director of Infrastructure, Operations, and Support provides visionary leadership and strategic oversight for the enterprise's hybrid infrastructure, end-user support, systems administration, cloud environments, and network operations. The role will collaborate closely with peers, executive leadership, and stakeholders to align IT strategies with business needs. This leader is focused on enabling the needs of the business by driving operational excellence, ensuring compliance with regulatory standards, and fostering a culture of innovation, accountability, and customer-centric service as a service provider to the various functions across the organization. This leader ensures technology services are highly available, cost-effective, and scalable to support current and future organizational goals. This position provides leadership, direction, and development for IT infrastructure and support teams, while also serving as a strategic technology leader across the broader IT organization. It includes evaluating current technologies and assessing their viability to support the company's mission and future growth. Direct/Manage/Supervise/Lead Responsible for outcomes across key functional areas, including Infrastructure, Systems Administration, DevSecOps, Cloud Architecture, and Network Engineering & Administration. Collaborate with Executive Leadership to shape goals and strategic plans, advancing organizational growth and maturity Inspire and align team members by connecting their work to the organization's Vision, Mission, Values, and strategic direction Establish objectives and tactical plans within each function, ensuring integration with broader enterprise goals Foster strong partnerships with business units to ensure infrastructure initiatives directly support desired business outcomes Partner with the vCISO to prioritize vulnerability management efforts and align with enterprise security strategy Lead and manage complex, enterprise-scale projects, including those spanning multiple years and cross-functional dependencies Allocate and optimize resources-both human and financial-to meet evolving business priorities Cultivate and oversee relationships with a broad vendor ecosystem to deliver quality and value Oversee the full employee lifecycle for direct reports, including hiring, coaching, performance reviews, and compensation decisions Act as a strategic, influential leader across the IT organization, driving alignment and shared accountability Contribute to the development and execution of the IT Roadmap in partnership with peer technology leaders Demonstrate deep expertise in IT infrastructure and leadership, with the ability to guide and mentor teams effectively Oversee critical vendor contracts and ensure fulfillment of terms, service levels, and organizational needs Manage a significant operational and capital budget, ensuring efficiency, accuracy, and strategic alignment Champion governance, compliance, and regulatory alignment across technical operations Including adherence to SOX, PCI, and cybersecurity standards Infrastructure, Systems Administration, & DevSecOps Lead the Infrastructure and DevOps teams within the IT organization, overseeing the design, development, and ongoing support of modern automation frameworks, cloud services, and enterprise applications. Collaborate cross-functionally with technical and business teams to understand requirements and deliver scalable, reliable, and user-friendly solutions that improve operational effectiveness. Oversee structured and secure deployment pipelines for development, testing, and production environments. Manage teams accountable for the architecture, automation, and continuous evolution of hybrid infrastructure environments (on-prem and cloud). Ensure infrastructure systems are optimized for high performance, availability, and alignment with organizational goals and strategic direction Provide hands-on technical leadership and support in diagnosing and resolving infrastructure-related issues, while ensuring proactive monitoring and alerting is in place for maximum system uptime Lead the execution and continuous improvement of the organization's disaster recovery strategy to ensure uninterrupted delivery of services dependent on core infrastructure Cloud Architecture - Hybrid Environment Leads the strategic planning, design, deployment, and ongoing management of the organization's hybrid cloud infrastructure. Responsible for engineering and administering cloud environments that support enterprise operations, ensuring efficiency, reliability, and scalability. Drives decision-making for architecture, implementation, and continuous improvement of the cloud ecosystem. Effectively manage and optimize cloud platform costs while maximizing performance and value Embed DevSecOps principles into cloud architecture and operational workflows Ensure alignment with security frameworks by integrating appropriate controls into cloud configurations Establish and enforce cloud governance policies to ensure compliance, consistency, and operational excellence Network Engineering & Administration Leads the organization's network infrastructure, ensuring optimal performance, reliability, and scalability of all supporting systems. Maintains a resilient network capable of supporting multiple business channels, both on-premises and cloud-based, with high availability. Develops strategy and oversees the design, deployment, configuration, and ongoing maintenance of hardware, software, LAN/WAN networks, and operating systems. Ensures operational efficiency, data integrity, and security across all network and system environments. Oversees comprehensive system and network administration functions, including management of routers, firewalls, servers, endpoint devices, data backups, and disaster recovery processes. Directs application administration efforts such as user provisioning, remote access optimization, and secure access to enterprise platforms. Partners with other departments to assess needs, prioritize enhancements, and implement system upgrades. Guides the evaluation, testing, and deployment of network and system improvements. Provides strategic direction and operational leadership for all business network requests, resolving issues and aligning solutions with organizational needs End User Support Ensure rapid and reliable response to support requests in alignment with SLA expectations, maintaining operational continuity and effectiveness of restaurant-facing systems. Deploy help desk and support personnel flexibly to enable successful implementation and stabilization of key strategic and project-based initiatives. Serve as a key escalation resource for critical support incidents, coordinating resolution across internal and external stakeholders. Lead problem management and drive root cause analysis to mitigate recurring issues and reduce system downtime. Ensure Managers (direct reports) remain focused on high-priority business needs Communicate proactively with Field Operations regarding significant support concerns or disruptions Act as the primary escalation point for urgent or unresolved restaurant support challenges Oversees the Organization's Change Control Board (CCB) Strategic Planning & Execution (30%) Define strategic goals and technical vision for infrastructure, operations, and support teams. Partner with executive stakeholders to align IT strategy with organizational objectives. Drive technology roadmap development and execution for hybrid (on-prem/cloud) environments. Continuously assess emerging technologies to enhance service delivery, resilience, and scalability. Oversee enterprise architecture alignment and standardization across infrastructure and support domains. Leadership & Organizational Development (20%) Lead and develop high-performing management teams across functional areas. Build leadership bench strength through coaching, succession planning, and performance development. Direct hiring, performance evaluations, compensation decisions, and disciplinary actions for staff. Foster a collaborative, inclusive culture rooted in accountability, innovation, and service excellence. Coordinate with IT and business leadership to ensure cross-functional prioritization and delivery. Operational Oversight and Service Delivery (15%) Own enterprise-wide support functions for restaurant operations and corporate users, ensuring SLA-driven service levels and high customer satisfaction. Oversee hybrid support models including helpdesk, field support, remote assistance, and ITSM operations. Drive continuous improvement and root cause analysis for recurring incidents. Ensure uptime, availability, and performance across business-critical systems and applications. Champion change management policies and procedures to minimize disruption and maximize compliance. Cloud & Infrastructure Strategy (15%) Oversee design, deployment, and maintenance of hybrid infrastructure across on-prem and cloud. Own cloud strategy and governance, including cost optimization, automation, and security controls. Ensure DevSecOps practices and CI/CD pipelines are incorporated into infrastructure delivery. Lead infrastructure modernization initiatives, including edge security, SD-WAN, and infrastructure as code (IaC). Vendor Management & Procurement (10%) Lead vendor evaluations, RFP processes, contract negotiations, and ongoing relationship management. Ensure vendor compliance with SLAs, budgets, and regulatory requirements. Oversee hardware and software procurement and lifecycle planning. Governance, Risk, and Compliance (5%) Ensure adherence to security frameworks (SOX, PCI, Cybersecurity) and internal audit requirements. Own change control board processes and enforcement. Maintain disaster recovery and business continuity readiness across all supported environments. Budget and Financial Management (5%) Develop and manage budgets across infrastructure, support, and operational services. Align spend with business value, ensuring cost efficiency and future scalability. Minimum Experience & Education: Bachelor's degree (Preferred to be in Business Management, Computer Science, Information Systems, IT Engineering/Software) or equivalent work experience 12+ years' experience in managing teams, onsite/remote. 15+ years' relevant functional IT experience. Preferred Experience: 10+ years management, with 15+ years software/systems/network development, engineering, administration, architecture, implementation, configuration, end user support, and/or QA experience Additional Experience: Advanced experience in IT infrastructure and architecture for hardware and software Advanced experience in Windows/Linux systems administration Intimate network knowledge Intimate security knowledge Intimate experience in end-user support and ITSM methodology Mature knowledge of DevOps methodology Mature scripting knowledge Compensation Range: $157,300.00 - $216,400.00 Red Robin is an Equal Opportunity & E-Verify Employer

Posted 3 weeks ago

I
Independent Case ManagementMountain View, AR
Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance Work Schedule

Posted 1 week ago

F
First National Bank (FNB Corp.)Pittsburgh, PA
Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Please note: This position is based in Pittsburgh at our Financial Center. Candidates must be local or willing to relocate to the area. It is not available for remote work The Manager of Application Development and Support is responsible for the ongoing support and enhancement of Hyperion Applications, Hyperion Server Infrastructure, SAS (Statistical Analysis System) infrastructure and SAS Applications. The incumbent will manage, direct, and mentor a staff of application development professionals in their daily activities in support of the care and maintenance of these applications. The Manager will be responsible for systems architectures and standards, data integrity and for ensuring that systems are secure, scalable, durable, and adequately supported 3 years of direct report management experience. The person must be able to manage direct reports (i.e. coaching and developing employees) while also being responsible for technical delivery. 7 years of experience in the financial services industry is a plus Experience with Hyperion tools such as Hyperion Planning, Financial Reports, Essbase, EPMA, EAS, DRM, Hyperion security configuration, and Smart View is a plus. Experience in working with finance, planning, and analytics teams to gather business requirements and develop, implement, and deliver Hyperion-based solutions is a plus. Experience in working with SQL, PL/SQL Server, and SSIS for efficient data management and integration. Excellent communication and presentation skills, with the ability to comprehend business ideas and propose innovative solutions Knowledge in SAS (Analytics software and solutions), Office Analytics, Enterprise Guide, management Console, DI Studio and CPM, showcasing a strong understanding of these tools is preferred. Position Title: Manager of Application Development and Support Business Unit: Technology Reports to: Director of Business Solutions Position Overview: The Manager, Application Development and Support is responsible for the ongoing support and enhancement of the proprietary systems utilized in the Technology Business Solutions group of the Bank. The incumbent will manage, direct, and mentor a staff of application development professionals in their daily activities in support of the care and maintenance of these applications. The Manager will be responsible for systems architectures and standards and for ensuring that systems are secure, scalable, durable and adequately supported. Primary Responsibilities: Coaching, mentoring and directing the day-to-day tasks of development resources under management to ensure work is done according to best practices for software development, ensuring that code is well-structured and efficient, and that appropriate source code and change management practices are followed. Project Management. Effective management of all phases of the System Development lifecycle to deliver projects and other maintenance and enhancement requests within timeline and budget. Effective resource management in support of the entire portfolio of work to ensure effective utilization and maximum throughput. Ensuring quality of product through sound design, development, and testing. Continual evaluation of architecture, platform, standards, process, and procedure to ensure the security, stability, durability, performance, and functionality of the systems under direction. Provides Tier 2 and Tier 3 support of applications under management and ensures response and resolution of issues in accordance with corporate service level standards. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum#### of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Detail-oriented Ability to work and multi-task in a fast paced environment Excellent management skills Excellent communication skills, both written and verbal Excellent project management skills Expert level experience with Structured Query Language (SQL), ETL tools and practices, Databases, Reporting tools, web development technologies Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Posted 30+ days ago

Route Sales Support Driver-logo
VestisOwego, NY
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Route Sales Support (RSS) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and a successful Route Sales Support Driver must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Route Sales Support Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record Customer service experience with a wide variety of consistent customer contact Strong math and basic computer skills Demonstrated experience selling services/products and generating new business preferred Excellent customer service and verbal communication skills required Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Location - Owego, NY Compensation: The hourly rate that Vestis reasonably expects to pay for this position is $18.35. Additional compensation may include a bonus or commission.

Posted 30+ days ago

Patient Access Support Services, Enterprise Access & Reimbursement Manager - San Jose, CA West Region-logo
Bristol Myers SquibbSan Jose, CA
Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Bristol Myers Squibb is looking for people who align with our Mission and have a passion to help physicians and patients prevail over serious diseases and ensure appropriate access to our medications. We are looking for smart, professional, and passionate people, like you, who want to make a difference in the lives of patients. Bristol Myers Squibb has a personal stake in developing our people not only today but for the long term. We are looking to hire our future leaders and help you reach your potential while building a career that makes you proud. Please consider this opportunity to learn about Bristol Myers Squibb, and join a stellar team of people who share your passion. The Enterprise Access & Reimbursement Manager (ARM), with focus on Hematology, Oncology, and Cardiovascular portfolio. The successful ARM candidate is a member of the customer-facing Patient Access Support Services (PASS) organization and will be responsible for developing strong, long-term relationships with customers, representing BMS Patient Access Support and Programs across a defined geography with focus on Hematology, Oncology and Cardiovascular portfolio products. This position provides access and reimbursement support, education, and resources in a professional, compliant, ethical manner, all in support of clinical decision(s) for patients. This position requires collaboration with members of the PASS program management team, matrix colleagues across Access Strategy, Field Sales, as well as the Market Access Field Team. This is a field-based position in the West Region, within the San Jose, CA geography/area. Key responsibilities include, but are not limited to: Builds and maintains professional contacts with office staff in private practice, medical group practices and/or hospitals, and others in the patient care continuum. Develops deep market access expertise in the assigned geography and anticipates implications for BMS brands (and their key competitors) in areas of enterprise focus and patient support priorities. Maintains expertise in changing healthcare landscape, including market trends and payer dynamics. Proactively shares reimbursement related education to offices as appropriate, educating staff on enrolling appropriate patients into BMS patient support programs. Reactively manages patient cases enrolled into BMS Hubs, working with office staff to facilitate continuity of care, post the clinical decision. Compliantly shares account knowledge and insights to enhance ONE BMS matrix team approach. Provides Home Office approved reimbursement related updates to District Manager and sales representatives within own geography as appropriate. Complies with all laws, regulations and policies that govern the conduct of BMS. Estimated 20%-30% of overnight travel required, based on where the candidate resides in the territory. This role reports to the Region Director of the Northeast Region. Prefer candidate to live in within territory geography boundary. Relocation is not available. Qualifications and experience we look for in a candidate: Candidates should have strong interpersonal and communication skills. Candidates should have demonstrated performance in the following skills: strategic analysis, leadership, critical thinking, leading without authority and the ability to collaborate effectively and efficiently within a matrix organization. Bachelor's degree or equivalent required with a minimum of 5+ years in pharmaceuticals and/or related Healthcare experience. Account management skills and experience in the buy and bill and specialty pharmacy market is preferred. Prior customer facing responsibility, along with patient reimbursement experience is preferred. Demonstrated strength in BMS Values - Urgency, Inclusion, Passion, Accountability, Innovation, and Integrity As this position requires operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of Qualified Driver, as determined by the Company in its sole discretion. The starting compensation for this job is a range from $153,000-$180,000, plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/ . Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Posted 30+ days ago

Talent Manager (Administrative & Customer Support)-logo
Robert Half InternationalLas Vegas, NV
JOB REQUISITION Talent Manager (Administrative & Customer Support) LOCATION NV Las Vegas TTS Hub JOB DESCRIPTION Job Summary Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients' projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half's presence in the local business community. The typical salary range for this position is $58,000 to $68,000. The salary is negotiable depending upon experience and location. The position is eligible for a discretionary annual bonus. Qualifications: BA/BS degree preferred. 1+ years administrative or customer support experience preferred. 2+ years' experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multi‐call, multi‐decision maker environment. Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long term relationships. Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce). Knowledge and familiarity with administrative and customer support department operations. Positive attitude and an engaging businesslike approach. Top Reasons to Work for Robert Half: EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER - For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match. PERFORMANCE = REWARD - We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com. UPWARD MOBILITY - With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond. TOOLS FOR SUCCESS - We provide world-class training, client relationship management tools and advanced technology to help you succeed. RESPECTED WORLDWIDE - Robert Half has appeared on FORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world. OUTSTANDING CORPORATE RESPONSIBILITY - We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB LOCATION NV Las Vegas TTS Hub

Posted 30+ days ago

Direct Support Professional-logo
ChimesPhiladelphia, PA
Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. Job Description: Under the general direction of the Division Manager of Residential Services, with specific supervision from the House Manager, is responsible for the provision of support, personal assistance, training, and quality care to people with intellectual disabilities residing in a community group home. Schedule Details: Part-Time Shifts : Friday- Sunday; 8:00am- 4:00pm Saturday; 8:00am- 4:00pm Saturday; 12:00am- 8:00am Location: Ridley Park & Lincoln Green Program: Residential Habilitative Program Pay Range: $16+/hour Job Duties: Assist persons-served in reaching their goals of becoming more independent Act as a positive role model for persons served Provide guidance, instruction, coaching, and support, in accordance with individual plans Engage individuals in beneficial programs and activities Transport and accompany individuals into the community for appointments and outings Directly assist with personal care as needed Assist with meal preparation and routine homemaking duties Assume responsibility for the safety of the person served including medical/medication needs Apply approved behavior plans and intervention strategies as/if needed Complete records and reports; collect data according to Agency policy Minimum Requirements: Education: High school diploma or equivalent Experience: None required Licensure/Certifications: None Required Required Clearances: Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week): Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" Discounts on Verizon mobile service And More! Want to learn more? To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers . Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles. #cpa610

Posted 30+ days ago

Hospitality Service Support - Raleigh Airport-logo
Hooters Of America, LLCMorrisville, NC
Overview: The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities: a. Guest Happiness Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service b. Financial Management Responsible Cash Handling c. Brand Operating Standards Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness d. Other Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees Qualifications: Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply

Posted 30+ days ago

Hospitality Service Support El Paso East-logo
Hooters Of America, LLCEl Paso, TX
Overview: The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service, and a clean and friendly atmosphere. You will have the opportunity to be cross-trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities: a. Guest Happiness Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service b. Financial Management Responsible Cash Handling c. Brand Operating Standards Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness d. Other Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees Qualifications: Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant's continued employment. Hooters of America LLC. is an equal-opportunity employer and is committed to workplace diversity. M/F/D/V are encouraged to apply

Posted 30+ days ago

Senior IT Support Engineer-logo
BoxNew York, NY
WHAT IS BOX?   Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.   WHY BOX NEEDS YOU  Box IT End User Services' primary role is to provide technical services and support to all employees world-wide.  We provide major services such as: desktop and audio video support, new hire on-boarding, advanced application configuration and event support.  Our vision is to deliver end user solutions, capabilities and experiences that bring out the ultimate potential of every employee. Our team values: Be passionate to deliver great service, pursue growth and development, and build a positive team spirit.    The Senior IT Support Engineer will join a global team comprised of the most talented IT professionals in the industry.  As a Senior Support Engineer, you will manage and resolve an array of mobile, desktop, audio/video, network, and telecommunications issues, ensuring that our employees remain as productive as possible.  You must be agile enough to adapt to the rapid growth and change of our business, but also disciplined enough to deal with complex challenges, processes, and people.  Your role will involve coaching and mentoring your peers, leading cross-functional projects, and driving end-user technology decisions that will impact Boxers around the world.   WHAT YOU'LL DO  Troubleshooting and support for all IT end user issues: mobile, desktop, audio/video, peripherals, etc. Procurement, asset and inventory management for all IT hardware and software Cross-departmental collaboration with teams like Facilities, Sales, and Engineering, Information Security, Enterprise Team, Managing IT communication between headquarters and remote office Perform system imaging, application configurations, and security policy enforcements Daily onsite office support   WHO YOU ARE  We are an AI-first company. This means you approach your  work  with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. High energy and passion for your work and achievements Excel at everything you put your heart and mind to Willingness to go above and beyond Excellent verbal and written communication skills  Excellent teamwork skills Working knowledge of Windows and OSX operating systems Working knowledge of Lenovo and Apple hardware Knowledge of networking concepts Lead complex initiatives to scale and transform the business  5+ years of working experience in an IT Support role Must be comfortable going into the NYC office 5 days a week   Desired Skills / Knowledge / Experience Technical certification in desktop operating systems (Mac and or Windows certification a plus) Comprehensive understanding of networking (Network certification a plus) Working knowledge with voice and video conferencing solutions (Google, Zoom, Slack a plus) Experience leading large, complex enterprise initiatives on a global scale (PMP certification a plus)   Education Demonstrate that you continue to keep your knowledge and skills up to date (desired) Optional: B.S. in a computer-related field preferred, but not required.   At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!   EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond.   Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here .    Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here .    For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits , check out our healthcare benefits and additional Box Benefits + Perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision .  United States Pay Range $69,000 — $86,500 USD

Posted 3 weeks ago

Sr. Product Support Specialist (Platform)-logo
BoxAustin, TX
WHAT IS BOX? Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.   WHY BOX NEEDS YOU It's an amazing time to be working at Box and transforming the content management landscape cannot be done without providing best-in-class support for our developers, administrators, and end users. In this role, we support our users through a variety of channels on all aspects of Box products. We are intelligent, resourceful, clever, and committed. We provide innovative and creative solutions and break through walls to solve our customers' problems. We do not follow scripts.  WHAT YOU'LL DO  In this role, you will become an expert on an area of the Box product suite and grow knowledge overtime. You will work on customer-facing activities like troubleshooting and supporting them to optimize their use of Box. You will learn how our largest customers use Box on a day-to-day basis and you will become the voice of the customer to our Product Teams. You will collaborate directly with not only our users but also with other internal teams such as Customer Success Managers, Engineers, Implementation Consultants, and Product Managers to optimize our service. You will develop technically and professionally with these internal connections and benefit from supplemental training on topics and opportunities such as tooling, web development, project management, and personal development. WHO YOU ARE  You are curious, resourceful, and enthusiastic about helping others. You are the type of person that likes to take things apart and rebuild them to see how they work. You enjoy learning new technologies. You communicate issues to engineers on a technical level yet speak clearly to customers. You are a self-starter and can easily motivate yourself when given a project or a task. While you may never have considered a role in technical support, you are excited by the idea of revolutionizing how a company resolves its customers' technical needs.   HERE'S THE FINE PRINT: 2+ years experience in Product Support, Developer Support, or a similar role a plus. You are technically savvy with a curiosity for how software works and passion for innovation. You desire to become a troubleshooting guru, specializing in API- or integration-related product features with the ability to address complex customer issues by reading documentation, building test apps and scenarios, taking note of reproducible steps, and collaborating with others. You are an articulate communicator, proficient in both verbal and written English/language and enjoy crafting clear and concise messages to customers. You’re passionate about contributing to the ongoing learning and success of your team, and the company, through mentoring and sharing feedback. You’re able to intuit customers' needs and advise on ways to improve their organization’s performance with Box with the advanced knowledge you will gain. Demonstrated ability managing priorities and adapting in a fast-paced environment. You have a high degree of self-awareness, are adaptable in changing environments and can maintain composure – you model this for your team. You can write code in at least one language to gather data from web services and use it for your own purposes. You understand web services, including transport protocols (primarily HTTP), common data formats (JSON), and standard API patterns (e.g. REST), with experience using Postman and Enterprise Event Management software being a plus. Project Management experience is a plus! We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!   EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here .  Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here .  For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits , check out our healthcare benefits and additional Box Benefits + Perks . In accordance with OFCCP compliance, here is the  Pay Transparency Provision .  United States Pay Range $55,000 — $60,000 USD

Posted 1 week ago

T
Trade DeskLos Angeles, CA
The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust, ownership, empathy, and collaboration. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. Do you have a passion for solving hard problems at scale? Are you eager to join a dynamic, globally- connected team where your contributions will make a meaningful difference in building a better media ecosystem? Come and see why Fortune magazine consistently ranks The Trade Desk among the best small- to medium-sized workplaces globally. We are looking to hire a  Platform Support Analyst I  who will work in collaboration with our Biz Teams to ensure top notch application support. We’re looking for someone who is enthusiastic about new technology, has not only the existing technical skills to be successful but also the acumen to learn even more; you’ll never run out of things to learn here. You’re a star communicator, customer focused, and love solving technical problems. There is plenty of room for advancement in this role within the department or otherwise within our company. What You'll Do: Support for application issues; ensuring that incidents within our platform or tools are addressed within established SLAs Responsible for owning incidents, including escalating to other technical teams Multi-task, manage, and resolve transactional application support requests Problem-solving and troubleshooting various technical issues related to the Trade Desk's Trading Platform Application. Executing Stored Procedures and querying our database using SQL Maintain the company’s ticketing system; answer, troubleshoot, and resolve various technical issues related to The Trade Desk’s trading platform Take initiative on tickets that can be completed without Development Team assistance Contribute to the company’s Knowledge Base by the creation of new Articles and updating existing ones QA Testing and Validation Coordinate in-depth training on support-related tools and processes Light on-call/after-hours support Who You Are: Bachelor’s Degree from a four-year university or relevant substitute experience 4+ years relevant work experience as a technical support representative in a small or medium sized business Advance troubleshooting and problem-solving capabilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment Mid-level to advanced experience with Programming languages (HTML, Java, JavaScript ,Vast .XML) is a plus. Experience handling complex datasets, identifying trends within the data, and performing comparisons between multiple data sources. Mid-level to advanced experience with databases, SQL, API's - Able to create queries to retrieve records, aggregate data from a variety of data sources, and an understanding of the underlying data structures. Mid-level to advanced knowledge of Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets is a plus. Proficient knowledge of RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus Will be required to routinely or customarily troubleshoot items related to the platform that require independent judgement, decision-making, and unique approaches No previous online advertising experience required, but those with experience in online advertising or technology are encouraged to apply Effective time management skills – ability to prioritize and meet deadlines Outstanding written and verbal communication skills, including an ability to explain complex subjects to a non-technical audience. #LI-LM2 The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.   CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year.  Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.  The Trade Desk also offers a competitive benefits package. Click here to learn more. Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $48,200 — $88,300 USD As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at   accommodations@thetradedesk.com You can also contact us using the same email address if you have a disability and need assistance to access our Company website.   When contacting us, please provide your contact information and specify the nature of your accessibility issue.  

Posted 30+ days ago

Support Associate-3-logo
Tory BurchBranson, MO
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love- Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable- We change before we have to Entrepreneurial- We own it Collaborative- There's no "I" in Tory Client & Brand Focused- We put ourselves in Tory's shoes Live the Values- We show up for each other Functional Expertise- We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 17.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.

Posted 3 days ago

Enterprise Support Specialist, Korean Speaking-logo
FIGMASan Francisco, CA
As one of our first Enterprise Specialists on the Product Support team, you'll have the exciting opportunity to partner with the Enterprise Support Manager to help define and elevate our Enterprise Support function. This team will be responsible for crafting what exceptional support looks like for Figma's top customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Sales, Product, and Engineering. We're looking for a technical support expert experienced in working with enterprise-level customers with an ability to understand and help with their unique needs. You will diagnose issues, determine solutions, and anticipate customer impact, serving as a customer advocate while working cross functionally to deliver an exceptional experience. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries Interact with Figma customers daily via email, taking ownership over cases from start to resolution Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale We'd love to hear from you if you have: 3+ years' experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers Proficiency in spoken and written Korean at a professional level Experience working with system administration for large end-user communities or guiding customers through complicated implementations Experience in evaluating business impact of technical issues to drive cross functional alignment, prioritization, and timely resolutions Consultative communication skills with the ability to tailor a message for your audience. You can translate complex concepts into concise explanations and summarize customer issues to technical and non-technical audiences While not required, it's an added plus if you also have: Experience troubleshooting SAML/SSO and SCIM configurations for large-scale organizations Experience working with design tools like Adobe XD, Sketch, and/or Framer and a passion for UX/UI design Familiarity with or willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Posted 3 days ago

Bob's Discount Furniture logo

Sales Support Associate - Bob's Squad

Bob's Discount FurnitureFreehold, NJ

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Job Description

Job Title

Bob's Squad Support Associate

Job Overview

Join Bob's Discount Furniture as a Bob's Squad Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you'll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.

This is a full-time, in-store position with required flexibility to work nights, weekends, and holidays.

What You'll Bring to Bob's

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by customer focus, communication, tech-savviness, and the ability to support multiple functions in a dynamic retail environment. If you're a team player who loves solving problems and connecting with people, this is the opportunity for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

  • Guest communication and empathy

  • Omnichannel customer support (in-store, phone, digital)

  • Order entry and accuracy using support systems

  • Cash handling and payment processing

  • Multitasking and follow-through

  • Problem-solving and root cause analysis

  • Positive mindset and professionalism

  • Technology adaptability and system usage

Preferred Competencies & Skills

  • Experience in retail, call centers, or customer service

  • Sales or CRM system familiarity

  • Experience supporting store operations or fulfillment

Who We Are

At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Benefits & Perks

  • National Medical, Dental, and Vision Insurance

  • Paid Vacation, Sick Days, Holidays, and your Birthday

  • 401(k) Profit Sharing Plan with a generous company match

  • Pet Insurance and employer-paid Life Insurance

  • Legal & Financial Planning assistance and wellness resources

  • Tuition Reimbursement and employee scholarships

  • Ongoing training and career development through Workday Learning

  • Employee Discount on Day 1, plus merchant partner savings

Our Culture & Core Values

At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications

  • Must be at least 18 years old to be considered for employment with Bob's

  • Ability to work flexible retail hours including weekends and holidays

  • Strong verbal communication, judgment, and customer service skills

  • Basic computer proficiency and willingness to learn new technologies

Physical Demands

  • Ability to stand and walk on showroom floor

  • Ability to sit and perform computer-based work at a desk

  • Ability to speak clearly on phone and use standard office equipment

Diversity is a Core Value at Bob's

At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

Pay: $16.63 advance VS commission

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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