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Manager Of Healthcare Technology And Optimization
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Job Description
- Support healthcare technology initiatives in alignment with LPCA's strategic direction and priorities
- Maintain expertise in the use, implementation, and optimization of Azara DRVS & EHR systems, clinic workflows, and other healthcare technologies.
- Serve as the organizational point-of-contact for healthcare technology services and vendor relations
- Develop policies, procedures, and protocols for effective technology implementation and clinical consultations.
- Troubleshoot technical problems and coordinate resolution with vendors and IT teams
- Promote healthcare technology and workflow optimization adoption to LPCA membership.
- Analyze complex healthcare datasets using analytical tools and techniques to identify trends, patterns, and actionable opportunities for improvement.
- Develop and maintain data visualizations using tools such as Power BI, and DRVS.
- Coordinate with the data analytics and research manager to maintain LPCA data warehouse.
- Collaborate with LPCA clinical teams and health center staff to ensure recommendations are effectively implemented
- Facilitate individual and group training and technical assistance events for LPCA membership
- Supervise and provide leadership to staff positions.
- Coordinate team activities to support health center operations and quality improvement initiatives.
- Bachelor's degree in healthcare informatics, health information technology, computer science, public health, data analytics, or related field; Master's degree preferred.
- Minimum of 3-5 years of experience in healthcare technology management, informatics, or clinical quality improvement, preferably in FQHC or primary care settings.
- At least 2-3 years of supervisory or team leadership experience in healthcare or technology environments.
- Experience with project management and implementation of technology initiatives.
- Proficiency with data visualization tools (Power BI, Tableau) and statistical analysis methods.
- Working knowledge of EMR/EHR systems implementation, optimization, and troubleshooting.
- Experience with a variety of healthcare technology solutions.
- Proficiency in Microsoft Office Suite, particularly Word, Powerpoint and Excel for complex data manipulation.
- Demonstrated leadership abilities with experience managing teams and complex projects.
- Excellent verbal and written communication skills with the ability to translate technical concepts for diverse audiences.
- Strong presentation and training delivery capabilities.
- Proven ability to work collaboratively with clinical, IT, administrative, and executive teams.
- Experience facilitating meetings and leading change management initiatives.
- Ability to manage multiple priorities and meet competing deadlines in a fast-paced environment.
- Strong analytical and problem-solving skills with attention to detail and accuracy.
- Experience with quality improvement methodologies and performance measurement.
- Knowledge of value-based care initiatives and population health management principles.
- Master's degree in Health Informatics, Health Information Management, or related advanced degree.
- Professional certifications such as Certified Health Data Analyst (CHDA), Certified Professional in Healthcare Information and Management Systems (CPHIMS), or similar.
- Experience with Azara DRVS, eCW, athenaHealth, NextGen, and or Epic.
- Background in clinical operations or direct patient care experience.
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