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W logo
Waypoint MaineSanford, ME
Company Overview Waypoint is a nonprofit organization with a mission to support and empower children and adults with intellectual and other disabilities to reach their fullest potential. Position Overview The role of the Direct Support Professional (DSP) is to support members within Waypoint to be connected to others by modeling healthy relationships, engaging in effective communication and supporting independence. This will be achieved through improving skills, promoting self-determination, encouraging personally satisfying lifestyles and fostering growth to the greatest extent possible. The DSP will be responsible for maintaining a safe and supportive environment for members while ensuring that members are treated with dignity and respect. The DSP will support the interests, culture, and needs of the people we serve, and promote respectful interaction with all individuals. The DSP will work successfully within a team as well as professionally represent Waypoint, in the community supporting individuals, with parents and guardians and within each member’s residence or program. The DSP will exemplify professional values, ethics, responsibility, and confidentiality. Responsibilities · Develop a rapport with residents and cultivate a safe and supportive relationship · Provide support and guidance for members during skills building activities · Implement individual treatment plans and positive support plans for members · Encourage self-help skill building by supporting members with daily living activities including preparing meals, maintaining a clean and healthy environment and assisting with personal hygiene · Mentor healthy eating choices, activities that enhances or physical fitness, and overall health and wellness choices · Transport residents in approved vehicles as activities and/or medical appointments require · Exercise sound judgment to ensure the safety and welfare of members. Notify House Manager of any situation developing or occurring in the home which could have a negative impact on the home’s operation or member’s welfare and safety · Respect each member’s right to privacy and confidentiality · Ensure that all medications are passed in a safe manner · Manage member funds by accurately recording expenditures · Understand and comply with licensing requirements, MaineCare requirements, Person-Centered Planning requirements and all of Waypoint’s policies and procedures. · Collect accurate and timely data including updates to member ISP progress notes, treatment plans, and positive support plans daily, or more often, as outlined in the plan and as required to track progress towards established goals, objectives, and outcomes. · Follow work schedule, demonstrate consistent attendance, and accurately record hours worked. · Follow mandated reporter guidelines regarding reportable events. · Manage agency funds by accurately recording program expenditures as required. · Develop and maintain cooperative and professional relationships with all staff while demonstrating a willingness to resolve conflicts quickly and completely. · Operate as part of a team, maintaining a willingness to accept direction, constructive feedback and information from the House Manager and team. · Maintain all required certifications for the Direct Support Professional position. · Attend and participate in all required staff meetings and trainings. · Demonstrate flexibility and willingness to assist in all residential settings as needed. · Ensure a clean and orderly residence or program site, while implementing all cleaning routines and checklists. Independently initiate household maintenance and upkeep as necessary. · Follow all agency safety standards and procedures. · Alert House Manager to safety and/or maintenance needs by following the internal protocols regarding the Maintenance Department. · Follow all transportation policies including identifying any maintenance concerns with vehicles. · Other duties as assigned. Requirements Competencies / Skills / Abilities · Position experience not required, but must have the desire to work with, learn about, and support individuals with intellectual and other complex disabilities. · A willingness to implement positive behavior support and structured activities. · Excellent communication with members, families, coworkers and other professionals. Education/Experience · Hight School Diploma or GED · Must become DSP, CRMA and Safety Care certified as a primary responsibility of the DSP position · Must have a valid driver’s license from state of residence and clean driving record. · Must be proficient in speaking, reading and writing English. · The ability to learn beginner level Information Technology skills. Physical · Normal degree of flexibility, and ability to raise hands above head. · Ability to stand, walk, run, shuffle, and stoop for several minutes. · Ability to kneel on one and two knees, and then stand up. · Ability to bend 45 degrees at the trunk, and twist to either side. · Ability to grasp firmly. · Ability to push and pull personal care equipment, and lift up to 50 pounds independently, using safe body mechanics. · Ability to implement Safety Care techniques to escort and/or establish member safety in an emergency and/or per the support plan. Benefits Medical, Dental, Vision Insurance Retirement Plan Paid Time Off Paid Holidays Employer Paid Short Term Disability Employer Paid Life Insurance and AD&D Critical Illness and Accident Insurance Flexible Spending Accounts

Posted 30+ days ago

RHA Health Services logo
RHA Health ServicesWilmington, North Carolina
We are hiring for: Certified Peer Support Specialist / CPSS / Community Support Team / CST Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides highly individualized services in the community and promotes individual self-determination and decision-making to individuals with Mental Health or Substance Abuse issues. Certified Peer Support Specialists also provide essential expertise and consultation to the entire team to promote a culture in which each individual’s point of view and preferences are recognized, understood, respected and integrated into treatment, rehabilitation , and community self-help activities. This position may serve as an advocate for the person supported. Performs a wide range of tasks to assist the people supported in regaining control over their own recovery processes. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. Functions as a role model of competency in recovery and ongoing coping skills. Staff ratio takes into consideration evening and weekend hours, needs of special populations and geographical areas to be served You’ve walked a mile in their shoes - now solidly in recovery. Now, you’re ready to help someone else achieve the same level of stability!RHA Behavioral Health Services is looking for compassionate and supportive Certified Peer Support Specialists to join our dedicated interdisciplinary healthcare team providing peer support services and assisting clients with determining personal goals for recovery. Job Responsibilities As a Peer Support Specialist you will be responsible for providing essential expertise and consultation to the entire interdisciplinary healthcare team to promote a culture in which each individual’s point of view and preferences are recognized, understood, respected and integrated into treatment, rehabilitation, and community self-help activities while serving as an advocate for clients. Additional responsibilities of the Peer Support Specialist include: Meeting with clients to provide advice and support in accordance with treatment plan Assisting in peer support groups with assigned consumers on a regular basis Supporting/assisting consumers in daily decision making and resolution of minor problems Assisting clientsbyfinding resources, advising the consumer of processes, and encouraging follow through with proposed resolutions, locating social activities, or provide other assistance as needed Accompanying clients to meetings and participates in meetings of community groups to advocate for consumer needs, leading recovery dialogues/self-help sessions with clients Fostering client’s development of healthy relationships by encouraging participation in community activities Observing behavior and evidence of general well-being and discusses observations with the clients Modeling effective coping and self-help techniques to individuals or groups of consumers Providing advice to clients on empowerment skills and successful community living Informing clients on community resources and how to use them appropriately, providing information to consumers and families on specific topics, as assigned ​​ Successful candidatesofthe Peer Support Specialist role are able to work as a member of a healthcare interdisciplinary team with a focus on ensuringsuccessfulrecovery and overall mental health for clients. Education, Licensure, and Experience required for the position include: Must meet the requirements of Certified Peer Support Specialist High School Diploma or GED or equivalent 1 year of experience working with persons with the population supported Certified as a Peer Support Specialist or 1 continuous year as a current or former recipient of treatment (including mental health/substance abuse treatment or diagnosis) and eligibility for certification as Peer Support Specialist by the governing agency Must complete a minimum of twenty (20) hours of training specific to the required components of the specific service definition including crisis response within the first 90 days of employment Valid drivers’ license and automotive insurance Ability to pass background check and drug screen CPR, first aid, NCI and/orrole relatedcertification, a plus Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Posted 1 week ago

Comfort Systems logo
Comfort SystemsHouston, Texas
To be successful as a support specialist, you should have an in-depth understanding of computers, hardware components, software issues, and network technologies. Top candidates will also have good interpersonal skills, with an affinity for excellent customer service. Support Specialist Responsibilities: Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critical issues are resolved first. Documenting common support procedures that coworkers can follow. Providing support remotely when necessary. Support Specialist Requirements: Degree in computer science or information technology preferred. Microsoft certification is advantageous. Previous experience in a technical support role. Experience with remote desktop applications. Strong analytical and problem-solving skills. Good communication skills, both written and verbal. Excellent interpersonal skills.

Posted 2 days ago

Inland Regional Center logo
Inland Regional CenterSan Bernardino, California

$18 - $25 / hour

SUMMARY: Under the direction of the Case Control Manager, perform office clerical work to include classifying and filing documents in folders or e-files; purge files; alphabetize documents, perform physical inventory of caseload files. HOURLY RANGE: $17.9364 - $25.2383 per hour SIGN-ON BONUS! $250 sign-on bonus after the completion of 90 days of employment at IRC with work performance in good standing. $500 sign-on bonus after the completion of 6 months of employment at IRC with work performance in good standing. Make sure to tell us if an IRC employee referred you when you get to that question on your application! Please include their full name. This incentive is only available for new employees. Rehires are not eligible for the sign-on bonuses. GENEROUS BENEFITS PACKAGE AND EMPLOYEE PERKS: To view our benefits package and employee perks, please click HERE. ESSENTIAL DUTIES AND RESPONSIBILITIES: File consumer material chronologically in appropriate section of consumer file based on subject or content. Maintain consumer files in accordance with agency procedures and in a professional looking condition. Sort and classify consumer file material per agency file organization charts. Assist agency staff in finding material or information. Perform physical inventory of CSC caseload records as scheduled or required. Review scanning materials for quality and file accurately. Purge consumer files of documents that are outdated, duplicated, or unnecessary on an ongoing basis in accordance with agency instruction and retention requirements. Coordinate filing, purging, and inventory assignments for part-time personnel. Work cooperatively and effectively with others. Perform as a member of the team, answer questions, share expertise and contribute to the harmony of the team. Use office equipment appropriately and report the need for any repairs. Keep work area neat and orderly. Observe all safety rules and comply with IRC’s Injury and Illness Prevention Plan and Workplace Violence Prevention Plan. Ability to handle a hybrid work environment consisting of working in the office and remotely at home while maintaining work productivity and efficiency; communicate via telephone calls, video conference calls, emails, and chat rooms. Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments. Maintain good attendance and punctuality. Good verbal and written communication skills, and make simple arithmetical computations. Keep manager informed of pending work, work in progress and problems encountered. Utilize agency’s IT systems as assigned, maintaining security and following agency’s protocol and procedures, rules, and requirements. Attend training sessions as required. Comply with and ensure program compliance with agency’s Personnel Policies and Procedures. Perform different or additional work as assigned. MINIMUM POSITION REQUIREMENTS: High school diploma or equivalent. Experience with filing and processing documents accurately and rapidly. Ability to operate office equipment. We are proud to be an EEO employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posted 30+ days ago

Monarch logo
MonarchWalnut Cove, North Carolina

$15+ / hour

Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights: Starting Pay: from $15.00/hour This Opportunity: The Developmental Specialist Vocational is primarily responsible for developing a positive relationship with the individuals he or she supports while assisting them in achieving their personal dreams and goals as designated in the individual goal plans. What You'll Do: Assess each person receiving services for their hopes, dreams, and desires and provide supports that facilitate achievement. Ensure that the rights of each person receiving services are protected and promoted at all times. Assist people in developing advocacy skills, participating in advocacy efforts, and utilizing personal advocates. Serve as a resource for person served on community agencies, services, and supports that can meet identified needs or goals. Supervise, educate, and monitor (as needed) people receiving services in work settings. Settings may include community, vocational workshops, day supports, etc. Maintain a safe working environment for employees and people receiving services by practicing safety procedures in the community and on the job. Continually educate people receiving services on required work procedures, facility rules, policies, practices and their rights. Facilitate person-centered, effective, positive relationships with people receiving services using positive approaches that promote self determination in all areas of life. Provide input and recommendations into assessment and planning processes, and development of the individual’s plan. Implement person’s plan fully, within the requirements of the service definition, and document as required by the service definition and agency policy. Accurately complete all required documentation, including but not limited to, goal completion, actions toward outcomes, incident reports, timesheets, etc. Complete daily progress notes and communication log to assure appointments, goals, and interests are met. Assist in maintaining all necessary records, daily attendance, check sheets, production sheets, etc. Substitute in-house or in the community as demands occur. Assist new staff and/or current staff with orientation, mentoring, and training. Sleepover at a residential setting may be required. Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas. Follow service definition guidelines for services being provided. Perform all other duties as assigned by the supervisor. Driving and travel may be required. *The definition of an Innovations direct care worker includes all workers required for compliance with, or delivery of, the relevant Innovations waiver service definitions and the delivery of a unit of Innovations services to individuals in the definition of direct care worker to be applied and shall include only caregivers who are contracted for the Page 230 Session Law 2023-134 House Bill 259 provision of services in a legally appropriate manner. Education We're Looking For: High School Diploma (Required) Certifications We're Looking For: Drivers License (Valid) - USA Experience We're Looking For: Experience working with adults with a mental health diagnosis and/or developmental disabilities | Not Required Schedule: Monday-Friday (8:30am-2:00pm) Target Weekly Hours: 27.5 Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550. This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Posted 3 days ago

Pride logo
PrideBismarck, North Dakota
Now Hiring: Part-Time DSP (Direct Support Professional) – 1:1 Support We are looking for a compassionate and reliable Part-Time Direct Support Professional (DSP) to provide one-on-one support to an individual we serve. Schedule: Thursdays & Fridays 8:00 AM – 4:00 PM Position Overview: The DSP will work directly with one individual, offering personalized support, engagement in daily activities, and assistance in promoting independence, safety, and community involvement. Ideal Candidate: Responsible and dependable Patient, respectful, and supportive Able to follow individualized plans and provide quality care Previous DSP or caregiving experience is a plus (but not required) If you're passionate about making a positive difference and want meaningful part-time work, we’d love to hear from you!

Posted 6 days ago

ADP logo
ADPWashington, District of Columbia

$40 - $45 / hour

Role: IT Services Tier II Client : DC Government Location : Washington, DC (Onsite) Job Description : Experienced IT professional (6–10 yrs) providing Tier II support for critical 311/911 operations—troubleshooting workstations, apps, networks. Supports Mobile Data Computers to ensure field unit connectivity. Weekend role: 10-hour shifts, 2 days/week. Responsibilities: 1. Provides Tier II IT support for 911 and 311 call floor operations, including troubleshooting workstations, testing software updates, resolving system glitches, and assisting users. 2. Supports MDC division operations, including imaging, processing client support requests, configuring, and maintaining toughbooks, routers, and associated vehicle installations. 3. Provides support and feedback on implementation of IT hardware and application solutions for the call floor and MDC environments. 4. Performs tests, participates in system acceptance procedures, and performance monitoring methods for call floor applications and MDC systems. 5. Supports radio communications, dispatch operations, and network system infrastructure, including routine monitoring, alarm escalation, and coordination with OCTO and external stakeholders. 6. Provides IT support for Mobile VPN and mobile connectivity tools, including diagnostics, troubleshooting, and coverage analysis. 7. Follows OUC-IT Standard Operating Procedures (SOPs) for Tier II troubleshooting and daily operations. 8. Supports IT asset management by tracking, updating, and maintaining inventory of call floor and MDC hardware, ensuring accurate records of equipment assignment, deployment, and lifecycle status. 9. Uses the ServiceNow ticketing system to open, track, update, and close OUC-IT service tickets in accordance with established processes. 10. Participates in inter-agency coordination to ensure technical requirements for 911, 311, and MDC systems are met. 11. Assists with security patching, operating system upgrades, firewall coordination, and integration of agency software into call floor and MDC environments. 12. Assists in the deployment of new hardware and applications, including installation, configuration, testing, and user support. 13. Performs other duties and responsibilities as required, assigned, or requested. Minimum Education/Certification Requirements:Bachelor’s degree in IT or related field or equivalent experience Job Type: Full-time Experience: Bachelor’s degree in IT or related field or equivalent: 5 years (Preferred) A+ or Network+ certifications preferred but not required: 1 year (Preferred) design, develop, test computer systems and components: 6 years (Preferred) IT lifecycle management, performance monitoring, and QA: 2 years (Preferred) IT system security principles and technical documentation: 2 years (Preferred) Support in research, evaluation,integration of new techs: 2 years (Preferred) IT security principles, methods, and tools: 2 years (Preferred) operating systems installation and configuration procedures: 2 years (Preferred) network standards, and network management tools: 2 years (Preferred) maintaining database operations and assisting: 2 years (Preferred) monitor system performance & recovering data from backup i: 2 years (Preferred) customer support, problem resolution databases, troubleshoot: 2 years (Preferred) Compensation: $40.00 - $45.00 per hour

Posted 1 week ago

Huntington Bancshares Inc logo
Huntington Bancshares IncColumbus, OH
Description Detailed Description: Provide direct process and technical support for members of the Huntington executive leadership team. The team member must quickly and effectively diagnose and resolve issues related to PCs, mobile devices, printers, videoconferencing, business application software, and telecommunication issues. They must be able to perform technical tasks with minimal supervision and in limited time. They identify scenarios where outside support is required quickly and act as liaison to ensure resolution is prioritized appropriately and is completed fully Basic Qualifications: Bachelor's Degree Min 3 yrs of experience in direct contact customer technical support Preferred Qualifications: This role requires technical proficiency, strong communication skills, along with project and personal organizational skills. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Posted 3 weeks ago

T logo
TP ICAP Group Plc.New York, NY

$95,000 - $100,000 / year

Group Overview: The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Liquidnet Liquidnet is a leading technology-driven, agency execution specialist that intelligently connects the world's investors to the world's investments. Role Overview: Liquidnet Americas is looking for a mid-level 'Front Office Support' representative to provide top level service to our business and customer base. The role requires an organized and motivated self-starter with an intuitively high-level of customer service, technical expertise to support an expanding business and experience in a similar-sized support operation within a bank, brokerage, or trading platform. Located within the front office and facing-off directly to traders, sales reps, quants, quant developers, the candidate must be comfortable translating business requests into the appropriate technical actions or changes, which will require a solid understanding of common equity algorithms and workflows. The successful candidate will thrive in a complex technical environment that is undergoing significant change and actively contribute to the supportability enhancements of the system using prior experience and ideas. This will utilize a strong technical skillet (FIX, Linux, database (SQL, or Oracle), and network troubleshooting) and a positive 'can do' attitude. Role Responsibilities: Provide daily application support and troubleshooting for clients and internal trade desks using proprietary tools, escalating issues to development teams as necessary. Address client customization requests within algorithmic trading systems and ATS platforms. Analyze and resolve issues related to order routing, trade flow, and post-trade processes. Manage team communication channels, queues, and mailboxes to ensure timely and prioritized action on requests. Adhere to incident and problem management procedures, analyzing trends and patterns. Assist in product testing and project-related tasks. Work within a shift Rota to provide support coverage for the Americas from 7 AM to 6 PM. Contribute to the 'follow the sun' support model by collaborating with global teams in APAC and EMEA for pre-market health checks. Conduct regional start-of-day health checks to ensure platform processes are operational and all members are connected. Occasionally work weekends for major upgrades or out-of-hours testing. Experience / Competencies: Essential: At least 3 years hands-on support experience within a financial institution (buy-side, sell-side, venue/platform provider) Solid application support experience within a Linux environment Excellent working knowledge of the FIX protocol Strong understanding of US/Canadian Equity market structure, mechanics and electronic trading flows Ability to convey expected behaviour of industry-standard algorithms (VWAP, TWAP, IS, POV etc) Automation and scripting experience Proven experience of MSSQL, Oracle and Sybase database environments, including complex query-writing Proven experience of supporting Windows Server environments Experience in troubleshooting network problems: i.e. firewall and routing problems Desirable: Automation and scripting experience (PERL, Python, Powershell, Bash etc) Knowledge of DevOps principles and workflows, including collaboration with Development teams Experience with automation tools (Ansible, Puppet etc) Proven experience in managing cloud-based infrastructure and services, including AWS, Azure, or Google Cloud Platform Hands-on experience with containerization technologies like Docker and orchestration platforms like Kubernetes Exposure to client/venue technical FIX onboarding. Experience supporting message-based architecture (Solace, Tibco, MQ etc) Experience with industry-standard monitoring tools (ITRS, Prometheus or similar) Working knowledge of at least one buy-side or sell-side Order Management System. Understanding of common industry algorithms (VWAP, TWAP, IS, POV etc) Familiarity with industry-standard monitoring tools (e.g., ITRS). ServiceNow, Control-M and Elastic (ELK stack) familiarity Experience with Site Reliability Engineering (SRE) practices, including monitoring, incident response, and post-mortem analysis Person Specification: Ideal for someone who thrives under pressure in a front-office support role, supporting business growth and enhancing support functions. Motivated self-starter with a strong sense of ownership. Analytical, disciplined problem-solver. Driven by customer satisfaction and support excellence. Strong organizational skills. Capable of communicating confidently with stakeholders at all levels, including technical teams, clients, traders, quants, and executives. Committed to adhering to Service Level Agreements (SLAs) and minimizing Mean Time to Resolve (MTTR). Team-oriented with a willingness to participate in new projects and assist other departments. Demonstrates core business values through day-to-day work ethic. Flexible regarding working hours. Role Band & Level: Professional, 4 Annual Salary: $95,000-$100,000 #LI-Onsite #LI-ASO Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location USA - 200 Vesey Street - New York, NY

Posted 3 weeks ago

JLL logo
JLLAtlanta, GA
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facility Experience team members are "experts who create value through lasting partnerships." At JLL, it is our goal to provide workplace experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams. The role is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication and high touch service within a select portfolio of properties. The role will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This Client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment. KEY RESPONSIBILITIES: Developing and Maintaining Goals Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests Serve as an onsite contact and coordinate facility team services Ensure services are executed in a manner consistent with the SLA's, standard processes, professional brand image and compliant with applicable local laws, rules and regulations Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client Support data collection, analysis and reporting to ensure alignment with the Clients' goals and objectives Strive to continually improve experience service performance Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives Ensuring Exceptional Service Works collaboratively within the account team in the delivery of services across all business lines (Facility Management, Engineering, Transactions, Projects, etc.) Assists with third party vendor relationships and service partners to provide maximum service delivery Intuitive service delivery, anticipating needs or concerns exceeding Client expectations Builds meaningful lasting relationships with Client employees and guests, carrying calling and culture cards Walks floors to ensure Workspaces (offices, desk, conference rooms, mailroom, pantries, etc.) are stocked and maintained Receives and responds to all requests or issues within one day of receipt, including a personal follow up to Client employees to ensure questions / requests are answered Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client's operations occur Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies Assistance and flexibility with Client events as needed to ensure flawless delivery Serve as training center concierge for internal /external events and manage conference room bookings including scheduling conflicts Provide administrative and operational excellence for soft services Perform additional job duties, as requested Qualifications 3-5 years minimum prior relevant experience in hospitality, facility / property management, janitorial operations and/or knowledge of commercial real estate, preferred Exceptional customer service skills and professionalism with a passion for hospitality Ability to manage multiple priorities and deliver results in a fast-paced environment Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service Ability to work independently - strong prioritization and time management skills Ability to work with diverse teams - lead by example; respectful, cooperative, accountable Excellent verbal and written communication skills with the ability to communicate professionally Excellent organizational skills and process management Ability to adapt to new devices, technology and applications Proficient skills in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, and Outlook) Client: Delta Air Lines, Inc. Job Profile: Facilities Support-P3 Location: On-site -Atlanta, GA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.

Posted 1 week ago

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cFocus Software IncorporatedDahlgren, VA
cFocus Software seeks a Sr. Customer Support Technical Support Specialist (Help Desk) to join our program supporting the Department of Defense (DoD). This position is remote. This position requires the ability to obtain a Secret clearance. Qualifications: Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC’s Remedy or ServiceNow Active DoD IAT Level III certification Duties: Serve as the senior-level technical support specialist providing Tier II/III support to users across the enterprise. Respond to and resolve escalated service requests and incidents in accordance with established Service Level Agreements (SLAs). Diagnose, troubleshoot, and resolve complex hardware, software, and network connectivity issues. Manage and document service tickets using approved help desk and incident management systems. Provide expert guidance to junior help desk staff and assist in training and mentoring activities. Ensure compliance with cybersecurity and information assurance policies during troubleshooting and system maintenance activities. Perform remote and onsite support for end users, including system configuration, installation, and updates. Collaborate with system administrators, network engineers, and cybersecurity teams to address recurring or systemic issues. Monitor and track issue resolution progress to ensure prompt and accurate closure of support tickets. Prepare and deliver reports on service performance metrics, common incidents, and improvement recommendations. Contribute to knowledge base documentation and update standard operating procedures (SOPs). Support IT asset management, inventory tracking, and lifecycle replacement processes. Powered by JazzHR

Posted 30+ days ago

VTS logo
VTSNew York, NY

$114,544 - $140,000 / year

VTS is looking for an experienced Senior Support Engineer to join our Engineering Production Support Team. The ideal candidate has a passion for customer support, meticulous attention to detail, and an inherent knack for troubleshooting complex systems. You'll be on the front lines of our most challenging technical issues, working across the full VTS portfolio. As a Senior Support Engineer, you will identify, triage, coordinate, and resolve escalated issues spanning software, hardware, and infrastructure. You'll dive into logs, analyze code paths, collaborate closely with Product and Engineering, and help shape how we support our customers at scale. You'll also work directly with test equipment in our NYC office to simulate, reproduce, and debug real-world customer environments. If you're energized by solving difficult technical puzzles, influencing product direction, and elevating how a company supports its customers, we'd love to hear from you. Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. What you can expect as a Senior Support Engineer: Advanced troubleshooting & root cause analysis Own escalated, multi-system issues across web apps, services, and building integrations. Analyze logs, metrics, and traces (e.g., Datadog) to drive clear, actionable root cause analysis. Perform code-level and network-level investigation (browser dev tools, network inspector, API calls). Documentation, enablement & process Create and maintain SOPs, runbooks, and knowledge base articles to create self-serve solutions for others. Lead occasional training sessions on debugging techniques, tools, and best practices. Continuously improve support workflows and bug triage processes; represent the customer in roadmap discussions. Scripting, tooling & code contributions Build lightweight scripts and tools (primarily Python/JavaScript, plus MongoDB/SQL scripts) to speed up investigation and resolutions. Contribute small fixes and enhancements to codebases and provide constructive code review and mentorship to junior team members. This role offers the potential to move into development positions at VTS for those who excel and demonstrate strong technical growth. Hands-on lab & onsite work Install, configure, and maintain lab equipment used by support and QA to reproduce customer setups. Reproduce and debug issues for access control and other building systems; occasionally visit customer sites to troubleshoot directly. What Makes You a Great Fit? 3+ years in advanced technical/production support, or similar Tier-2/Tier-3 support role. Strong track record troubleshooting complex issues involving APIs, services, and integrations. Ability to read and write JavaScript and provide best-practice guidance. Web debugging experience: comfortable with browser dev tools, viewing HTML/CSS, and inspecting network calls (requests/responses, headers, payloads). Solid understanding of networking fundamentals (HTTP, DNS, TLS basics, connectivity troubleshooting). Experience with databases, especially MongoDB (plus some SQL); able to write queries and basic scripts. Familiarity with logging/observability tools, ideally Datadog or Sentry. Experience working on a product with integrations and understanding REST APIs and GraphQL concepts. Familiarity with ticketing and bug triage workflows (e.g., Jira, Zendesk). Ability and willingness to work regularly on-site in the NYC office and travel occasionally to customer locations. What Sets You Apart? Hands-on MongoDB scripting beyond basics. Retool development experience. Experience with access control / smart building systems, especially HID. Enjoy mentoring others on debugging, observability, and building a customer-first technical support culture. What VTS Values & How We Show It Strive for Excellence- We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! Be Customer Obsessed- We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! Be Curious- Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! Move as One- We work in an open floor plan to promote cross-functional collaboration. Take Ownership- Be an owner of the company you're building with our equity packages. Appreciate the Difference- VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more! ABOUT VTS VTS is the industry's only technology platform that unifies owners, operators, brokers, and their customers across the commercial and residential real estate ecosystems. In 2013, VTS revolutionized the commercial real estate industry's leasing operations with what is now VTS Lease. Today, the VTS Platform is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by real estate professionals across the globe. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through our platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $114,544 and $140,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. EEO Guidelines VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com Privacy Policy

Posted 30+ days ago

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Datex Inc.Clearwater, FL
BEFORE APPLYING, PLEASE NOTE: It is important that you read and understand the qualifications Only candidates with direct and applicable experience will be considered SQL familiarity is mandatory You must reside in the U.S. to qualify for this role Client Support Analyst is a mid-level support position for a warehouse management system. The candidate will be expected to interact with the client and troubleshoot issues with the system. They will also be required to identify and resolve mid to complex problems, create documentation, and provide solutions to the client. They will also be required to understand business processes and communicate effectively with the implementation team. ROLE AND RESPONSIBILITIES * Supporting the warehouse management system and clients. * * * * * * Troubleshooting day to day application and/or database related issues. * * * * * * Supporting enterprise software and databases in production environments. * * * * * * Developing a comprehensive library of support and training documentation and resolution guides. * * * * * * Evolving into a subject matter expert. * * * * * * Supporting and troubleshooting basic database features such as queries, functions, views, and stored * * * * * * * procedures. * * * * * * Supporting and troubleshooting basic issues with SSRS (SQL Server Reporting Services) and SSIS (SQL * * * * * * * Server Integration Services). Work hours will take place during EST business hours. QUALIFICATIONS * * * * * * Ability to build and maintain collaborative relationships with team members, customers and vendors * * * * * * Good communication skills – ability to communicate clearly and concisely in both verbal and written * * * * * * * mediums * * * * * * Knowledge of Agile work practices * * * * * * Ability to organize own work based on the priorities established. * * * * * * Documented and proven experience in client service. * * * * * * Minimum of 3 years of experience in an IT related environment. * * * * * * Minimum of 3 years of experience with Microsoft's SQL Server Business Intelligence (BI) development. * * * * * * Strong understanding and experience manipulating relational database schemas * * * * * * Excellent written and verbal communications skills in English to effectively communicate with * * * * * * stakeholders, team and end users in both technical and non-technical environments. * * * * * * Professional demeanor and the ability to develop effective working relationships with team members * * * * * * * and end users. * * * * * * Must be a self-starter who is able to work independently as well as within a team environment. * This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. Other duties or projects may be assigned in addition to this general overview of the job. Requirements Technical education, Bachelor’s degree or higher, in Computer Science, Engineering, or a related field. * * * * * * Experience developing for or supporting Microsoft's SQL Server Business Intelligence (BI) stack * * * * * * Basic knowledge of SQL Server Integration Services (SSIS) * * * * * * Basic knowledge of SQL Server Reporting Services (SSRS) * * * * * * Basic knowledge of SQL Server Database Administrator experience; performance tuning Not only does Datex Inc. accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Datex is proud to be an equal opportunity workplace! Datex will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances. Benefits Medical, Vision, Dental and Life/Disability Insurance available Paid Time Off and Paid Holidays 401K Supportive leadership environment

Posted 4 weeks ago

Monarch logo
MonarchBeaufort, North Carolina

$15+ / hour

Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights: Starting Pay: from $15.00/hour This Opportunity: The Developmental Specialist Vocational is primarily responsible for developing a positive relationship with the individuals he or she supports while assisting them in achieving their personal dreams and goals as designated in the individual goal plans. What You'll Do: Assess each person receiving services for their hopes, dreams, and desires and provide supports that facilitate achievement. Ensure that the rights of each person receiving services are protected and promoted at all times. Assist people in developing advocacy skills, participating in advocacy efforts, and utilizing personal advocates. Serve as a resource for person served on community agencies, services, and supports that can meet identified needs or goals. Supervise, educate, and monitor (as needed) people receiving services in work settings. Settings may include community, vocational workshops, day supports, etc. Maintain a safe working environment for employees and people receiving services by practicing safety procedures in the community and on the job. Continually educate people receiving services on required work procedures, facility rules, policies, practices and their rights. Facilitate person-centered, effective, positive relationships with people receiving services using positive approaches that promote self determination in all areas of life. Provide input and recommendations into assessment and planning processes, and development of the individual’s plan. Implement person’s plan fully, within the requirements of the service definition, and document as required by the service definition and agency policy. Accurately complete all required documentation, including but not limited to, goal completion, actions toward outcomes, incident reports, timesheets, etc. Complete daily progress notes and communication log to assure appointments, goals, and interests are met. Assist in maintaining all necessary records, daily attendance, check sheets, production sheets, etc. Substitute in-house or in the community as demands occur. Assist new staff and/or current staff with orientation, mentoring, and training. Sleepover at a residential setting may be required. Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas. Follow service definition guidelines for services being provided. Perform all other duties as assigned by the supervisor. Driving and travel may be required. *The definition of an Innovations direct care worker includes all workers required for compliance with, or delivery of, the relevant Innovations waiver service definitions and the delivery of a unit of Innovations services to individuals in the definition of direct care worker to be applied and shall include only caregivers who are contracted for the Page 230 Session Law 2023-134 House Bill 259 provision of services in a legally appropriate manner. Education We're Looking For: High School Diploma (Required) Certifications We're Looking For: Drivers License (Valid) - USA Experience We're Looking For: Experience working with adults with a mental health diagnosis and/or developmental disabilities | Not Required Schedule: Monday-Thursday (9:00am-2:30pm) and Friday (9:00am-3:00pm) Target Weekly Hours: 28 Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550. This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Posted 1 day ago

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General AccountsTorresdale, Pennsylvania

$16 - $18 / hour

Job Title: Direct Support Professional (DSP) – Community Support Location: Bucks County, PA (Multiple community locations) Pay Rate: $16–$18 per hour (based on experience) Job Type: Part-Time / Full-Time About the Role We are seeking compassionate and dependable Direct Support Professionals (DSPs) to provide community-based support to individuals with intellectual and developmental disabilities in Bucks County, PA . As a DSP, you will play an important role in helping individuals live fulfilling, independent lives while engaging in community activities and daily living tasks. Responsibilities Provide direct care and support in the community and home settings Assist individuals with daily living activities such as meal preparation, personal care, and mobility support Encourage participation in community events, recreational activities, and appointments Support individuals in developing social and life skills Document daily activities, progress notes, and incident reports accurately Ensure the health, safety, and well-being of individuals at all times Qualifications High School Diploma or GED required Previous experience as a DSP, caregiver, or healthcare aide preferred Valid driver’s license and reliable transportation strongly preferred Compassionate, patient, and dependable personality Ability to pass background checks and required clearances Schedule Flexible scheduling options available (Weekdays, evenings, weekends) Consistent weekly hours available based on program need Benefits Weekly pay Supportive and collaborative team environment Opportunities for growth and advancement 🔹 Apply today! We look forward to welcoming you to our team. The successful applicant gets to enjoy the following benefits: · Medical, Dental, and vision benefits, Free Life Insurance, 401K · Direct Deposit weekly · Career Advancement opportunities · Mentorship program Become a Healthcare Hero & Let’s Enhance the Lives of Our Seniors Today! APPLY NOW!! Compensation: $16.00 - $18.00 per hour

Posted 30+ days ago

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Beautiful Minds GroupAkron, Ohio

$16 - $18 / hour

About the Role Beautiful Minds Group is seeking dedicated and compassionate Direct Support Professionals (DSPs) with experience supporting youth and adolescents who have developmental disabilities, mental health challenges, or behavioral needs. This position provides Homemaker/Personal Care (HPC) services for young individuals under ODJFS oversight who require consistent, trauma-informed, and safety-focused support. The ideal candidate will be patient, grounded, and skilled in de-escalation, redirection, and structured engagement. Experience working with behavioral youth clients is highly desired. Key Responsibilities Provide daily care, supervision, and behavioral support in the home and community settings Implement the Individual Service Plan (ISP) and Behavioral Support Plan (BSP) Utilize trauma-informed and person-centered care strategies Support the client in developing positive coping skills and daily routines Maintain accurate and timely documentation through approved agency systems Monitor and respond to elopement, aggression, or self-injurious behaviors using approved de-escalation techniques Collaborate with the site and case manager, guardian, and ODJFS team to ensure safety and progress Qualifications High School Diploma or GED (required) 2+ years experience working with youth in behavioral health, residential, or crisis settings (preferred) Experience in ODJFS, DODD, or group home environments strongly preferred Completion or willingness to complete Trauma-Informed Care, CPI, TCI, or MANDT training Must pass a BCI/FBI background check and be registry-clearable under OAC 5123-2-02 Valid driver’s license, reliable transportation, and current auto insurance Why Join Beautiful Minds Group Competitive pay Paid training and professional development in trauma-informed support and crisis response Supportive team culture focused on staff safety and well-being Growth opportunities into Lead DSP and Site Manager roles Commitment to empowering both clients and staff through compassion, structure, and consistency Compensation: $16.00 - $18.00 per hour About Beautiful Minds Group Beautiful Minds Group was founded in Akron, Ohio in 2020 by brothers, Jibreel and Nadir Hazly. Growing up, the brothers helped raised their youngest brother who was diagnosed with autism at the age of three. Being raised close in age and in the same household taught Jibreel and Nadir exactly what people with disabilities go through in all facets of life, which inspired them to help others facing similar challenges in their community. (CEO) Jibreel Hazly is a college graduate and former professional football player. While in college he would return home during break and work with his youngest brother as well as other clients in his community. Jibreel and his brother, (COO) Nadir Hazly recognized opportunity to improve the quality of care, which would make a difference in their community. Beautiful Minds Group has grown to become a highly recognized and respected Home Health company in multiple counties in Ohio such as Portage, Summit, and Cuyahoga Falls to just name a few. We know our quality of work, and attention to detail is second to none and always go the extra mile for our clients. We warmly welcome you to apply to Beautiful Minds Group, "Where Different is Beautiful".

Posted 1 week ago

Gandara Center logo
Gandara CenterFitchburg, Massachusetts

$52,000 - $56,000 / year

Why Work for Gandara : Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: Retirement Plan 403(b) Health, Dental, Vision, Pet and Life Insurance Paid vacations Paid holidays 8 discretionary days Mileage Reimbursement Salary: Salary Range | $52,000 - $56,000 Additional Benefits: Career Growth Opportunities Culturally Diverse population Student Loan Forgiveness Eligibility Clinical Licensing Support Job Title: Bachelor Level Therapeutic Specialist (Bilingual Spanish to English) Work Location: Fitchburg , MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: Family Support and Stabilization (FSS) provides services to families that receives support from the Department of Children and Families, with the intent of strengthen parenting capacity, improvement of family dynamics, ensure children safety, prevent out-of-home placement and assist for a successful reunification process. FSS assists families learning and getting connected to appropriate community services, including mental health and substance use programs for all members of the family. Duties and Responsibilities: Provide quantity and quality of services to families involved with the Department of Children and Families (DCF) in accordance with the specific FSS models (Crianza Familiar, Nuestra Familia, Comprehensive, Family Stabilization). Work with the client and/or parent/caregiver(s) to achieve the goals determined by DCF in the referral. Assist parents/caregivers in improving parenting skills and decreasing behaviors that adversely affect the child’s safety in the home. Assist in providing specific information on topics such as positive discipline and limit setting, routine development. Help families with different ethnic backgrounds managing the stress cause by the acculturation process. (Ex. Hispanic/Latino, Cape Verdean and Portuguese). Support parents in identifying and utilizing community resources, to develop natural and formal supports. Assist parents in gaining competence to use various organizational systems, such as public transportation, Social Security, DTA, public housing, etc. Transport clients in own vehicle as needed to achieve treatment goals. Provide additional visits and wraparound services as required by the specific Model. Ability to be flexible when scheduling visits with families, available to provide services evening and weekends, if needed. Act as a mentor for a youth, parent or caregiver, if establish by DCF and as needed. Work collaboratively with the clinician on safety and welfare issues in the context of community connections to resources, school advocacy, law enforcement and court related needs, as well as behavioral and medical health needs. Engage in ongoing collaboration with mental health providers, DCF social workers, school, law enforcement and other providers within the community. Participate from DCF meetings to discuss ongoing concerns, challenges and recommendations. Participate from Utilization Reviews when required, frequency may variate per case and DCF Area Office. Maintain a detailed record of the work done with the family, including progress notes, and collateral contact notes. Maintain regular communication with the DCF team (may variate from area office) by providing regular weekly updates about engagement and progress in treatment, when the required by the service model. Minimum Qualifications: Possess a Bachelor’s degree in a human service field (including but not restricted to social work, psychology, etc.) from an accredited college/university; or being working towards getting a Bachelor’s Degree in related fields. Two years experience working with youth and families. Experience navigating any of the child/family-serving systems and advocating for family members who are involved with behavioral/mental health services. Demonstrated ability to be innovative, creative, analytical and decisive in problem solving. Demonstrated strong communications, administrative and organizational skills. Ability to work effectively with diverse populations and community agencies such as school districts, DMH, DDS, DYS, Juvenile Court, etc. Must have a driver’s license and availability of a motor vehicle to support program needs. The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Posted 30+ days ago

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TopgolfAuburn Hills, Michigan
Job Responsibilities Greet and assist guests in a friendly and welcoming manner. Manage reservations, seating, and waitlist to optimize table turnover. Coordinate with kitchen and service staff to ensure timely and accurate food and beverage delivery. Critical Skills & Experience Requirements Excellent interpersonal and customer service skills. Ability to multitask and remain calm under pressure in a fast-paced environment. Strong organizational skills with attention to detail. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Posted 30+ days ago

Boeing logo
BoeingOklahoma City, Oklahoma

$97,200 - $118,800 / year

Mid-Level Product Support Engineer (Customer Support) Company: The Boeing Company Overview Boeing is seeking a highly motivated and detail-oriented Mid-Level Product Support Engineer to join our Diminishing Manufacturing Sources and Material Shortages (DMSMS) and obsolescence management group at our Oklahoma City, OK facility. This position will focus on supporting Bombers and Military Commercial Derivative modification and sustainment contracts. The successful candidate will play a critical role in ensuring the continued operational effectiveness of our military platforms by managing DMSMS challenges and developing effective resolution strategies. PLEASE NOTE THERE ARE TWO POSITIONS CURRENTLY OPEN. THIS ONE REQUIRES 5+ YEARS OF EXPERIENCE AND THE OTHER REQUIRES 2+ YEARS OF EXPERIENCE. THAT JOB ID IS JR2025472205 . PLEASE APPLY TO WHATS MOST APPROPRIATE. Key Responsibilities Problem Solving: Develop and implement comprehensive engineering to proactively address potential obsolescence or diminishing manufacturing issues within the product lifecycle. Data Gathering and Analysis: Collect and analyze engineering data to perform assessments, ensuring accurate identification of potential risks and issues. Risk Identification: Identify risks and issues that may impact the sustainment and modification of military platforms, providing timely insights to stakeholders. Impact Evaluation: Evaluate the potential impact of identified risks and issues on program performance, cost, and schedule. Resolution Development: Formulate resolution recommendations and create actionable roadmaps to mitigate risks and ensure continuity of supply. Minimum Qualifications Education: Bachelor’s degree in Engineering or a related field from an accredited institution. Experience: 5+ years of experience in after-market airplane support, spares engineering, or a related field, with a focus on material obsolescence management or demising manufacturing preferred. Familiarity with diminishing manufacturing and materials shortages management tools and methodologies. Technical Skills: Strong analytical skills with the ability to interpret complex engineering data and make informed decisions. Communication: Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams and present findings to stakeholders. Problem-Solving: Demonstrated ability to identify problems, develop solutions, and implement changes in a fast-paced environment. Preferred Qualifications Experience with military aircraft systems, particularly Bombers and Military Commercial Derivative platforms. Familiarity with DMSMS management tools and methodologies. Knowledge of supply chain management and logistics principles. Typical Education & Experience: Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years' related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard. Relocation: Relocation assistance is NOT an added benefit for this position. Candidates would need to be local or relocate to the area at their own expence. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. General: All information provided will be checked and may be verified. Please apply ASAP for this role as recruitment may commence before the end date. Pay Transparency & Total Rewards: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range for Mid-Level: $97,200- $118.800 Language Requirements: Not Applicable Education: Bachelor's Degree or Equivalent Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Posted 1 week ago

Inland Regional Center logo
Inland Regional CenterSan Bernardino, California

$19 - $27 / hour

SUMMARY: Under general supervision of the Procurement, Facilities, & Office Services Manager, perform a wide variety of clerical support duties. Daily use of office machines including copiers, folders, facsimile and postal equipment. Process volume and bulk mailings and agency incoming/outgoing mail. Perform related work as required. HOURLY RANGE: $18.8331 - $26.5001 per hour SIGN-ON BONUS! $250 sign-on bonus after the completion of 90 days of employment at IRC with work performance in good standing. $500 sign-on bonus after the completion of 6 months of employment at IRC with work performance in good standing. Make sure to tell us if an IRC employee referred you when you get to that question on your application! Please include their full name. This incentive is only available for new employees. Rehires are not eligible for the sign-on bonuses. GENEROUS BENEFITS PACKAGE AND EMPLOYEE PERKS: To view our benefits package and employee perks, please click HERE. ESSENTIAL DUTIES AND RESPONSIBILITIES: Process bulk and mass mailing correctly and on schedule. Process and distribute daily incoming mail before 3:00 p.m. accurately and in accord with IRC procedures. Process outgoing mail rapidly and accurately; check for complete addressed envelopes, signatures, enclosures, and required copies. Affix correct amount of postage. Process certified, UPS, express mail accurately and on schedule. Process and distribute volume and bulk mailings, copy work, and agency incoming/outgoing mail and facsimiles. Deliver mail as required and assigned. Receive cash or checks from the public or in the mail and issues receipts. Accurately record copies, run tapes and forward tapes, copies of checks or cash in accord with agency requirements. Create or revise agency forms; assist with general design. Recommend pitch and element for uniformity or highlight. Type columns for uniform width, length, picture, drawing or insert and for copier reduction. Secure or assign form numbers. Maintain and assure supply levels and usage of forms are known and monitored for shelf supply. Type error-free correspondence, reports, newsletters, numerical data, etc., from written or typed copy in prescribed format by following general outline or instruction. Make revisions or corrections as needed or requested. Type in a foreign language as assigned and able. Process Intake Pending cases rapidly and accurately. Send standard letter along with enclosures. Send standard letter in response to routine request. Daily use of office machines including copiers, facsimiles, postal and computer. Give public or employees forms and assist in filling out forms, and explain or interpret unit procedures. Search rules and procedures on specific questions. Assist people in finding material and information. Resolve problems, complaints in scheduling or delivering correspondence, materials or supplies. Comply with agency Personnel Policies, Procedures and Affirmative Action Plan. Maintain good attendance and punctuality. Drive vehicle/travel to other offices/locations to pickup/deliver documents and materials and to assist other clerical support unit as needed or assigned. Work cooperatively and effectively with others. Perform as a member of the team, answer questions, share expertise and contribute to the harmony of the team. Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments. Perform different or additional work as needed or assigned. Perform unit assignments on rotation basis or as assigned. MINIMUM POSITION REQUIREMENTS: High school diploma or equivalent. Knowledge of general office practices and procedures. Ability to file in office systems and make simple arithmetical computations. Ability to operate office equipment. Ability to learn operation of word processing equipment. Bilingual preferred. Ability to handle change well and be flexible and adaptable in dealing with interruptions, new priorities, and new assignments. Ability to follow oral and written direction. Good verbal and written communication skills. Ability to establish and maintain effective working relationships with others. Ability to work cooperatively and effectively with others. Perform as a member of a team, answering questions, sharing expertise and generally contributing to the harmony of the team. Assure that consumer rights and dignity are maintained in the provision of services. Full use of an automobile, possession of a valid California driver's license and liability insurance for the minimum amount prescribed by law or ability to provide for independent transportation. Must have and maintain a safe driving record. We are proud to be an EEO employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posted 30+ days ago

W logo

Intermittent Support Direct Support Professional

Waypoint MaineSanford, ME

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Job Description

Company Overview

Waypoint is a nonprofit organization with a mission to support and empower children and adults with intellectual and other disabilities to reach their fullest potential.

Position Overview

The role of the Direct Support Professional (DSP) is to support members within Waypoint to be connected to others by modeling healthy relationships, engaging in effective communication and supporting independence. This will be achieved through improving skills, promoting self-determination, encouraging personally satisfying lifestyles and fostering growth to the greatest extent possible.

The DSP will be responsible for maintaining a safe and supportive environment for members while ensuring that members are treated with dignity and respect. The DSP will support the interests, culture, and needs of the people we serve, and promote respectful interaction with all individuals.

The DSP will work successfully within a team as well as professionally represent Waypoint, in the community supporting individuals, with parents and guardians and within each member’s residence or program. The DSP will exemplify professional values, ethics, responsibility, and confidentiality.

Responsibilities

·         Develop a rapport with residents and cultivate a safe and supportive relationship

·         Provide support and guidance for members during skills building activities

·         Implement individual treatment plans and positive support plans for members

·         Encourage self-help skill building by supporting members with daily living activities including preparing meals, maintaining a clean and healthy environment and assisting with personal hygiene

·         Mentor healthy eating choices, activities that enhances or physical fitness, and overall health and wellness choices

·         Transport residents in approved vehicles as activities and/or medical appointments require

·         Exercise sound judgment to ensure the safety and welfare of members. Notify House Manager of any situation developing or occurring in the home which could have a negative impact on the home’s operation or member’s welfare and safety

·         Respect each member’s right to privacy and confidentiality

·         Ensure that all medications are passed in a safe manner

·         Manage member funds by accurately recording expenditures

·         Understand and comply with licensing requirements, MaineCare requirements, Person-Centered Planning requirements and all of Waypoint’s policies and procedures.

·         Collect accurate and timely data including updates to member ISP progress notes, treatment plans, and positive support plans daily, or more often, as outlined in the plan and as required to track progress towards established goals, objectives, and outcomes.

·         Follow work schedule, demonstrate consistent attendance, and accurately record hours worked.

·         Follow mandated reporter guidelines regarding reportable events.

·         Manage agency funds by accurately recording program expenditures as required.

·         Develop and maintain cooperative and professional relationships with all staff while demonstrating a willingness to resolve conflicts quickly and completely.

·         Operate as part of a team, maintaining a willingness to accept direction, constructive feedback and information from the House Manager and team.

·         Maintain all required certifications for the Direct Support Professional position.

·         Attend and participate in all required staff meetings and trainings.

·         Demonstrate flexibility and willingness to assist in all residential settings as needed.

·         Ensure a clean and orderly residence or program site, while implementing all cleaning routines and checklists. Independently initiate household maintenance and upkeep as necessary.

·         Follow all agency safety standards and procedures.

·         Alert House Manager to safety and/or maintenance needs by following the internal protocols regarding the Maintenance Department.

·         Follow all transportation policies including identifying any maintenance concerns with vehicles.

·         Other duties as assigned.

Requirements

Competencies / Skills / Abilities

·         Position experience not required, but must have the desire to work with, learn about, and support individuals with intellectual and other complex disabilities.

·         A willingness to implement positive behavior support and structured activities.

·         Excellent communication with members, families, coworkers and other professionals.

Education/Experience

·         Hight School Diploma or GED

·         Must become DSP, CRMA and Safety Care certified as a primary responsibility of the DSP position

·         Must have a valid driver’s license from state of residence and clean driving record.

·         Must be proficient in speaking, reading and writing English.

·         The ability to learn beginner level Information Technology skills.

Physical

·         Normal degree of flexibility, and ability to raise hands above head.

·         Ability to stand, walk, run, shuffle, and stoop for several minutes.

·         Ability to kneel on one and two knees, and then stand up.

·         Ability to bend 45 degrees at the trunk, and twist to either side.

·         Ability to grasp firmly.

·         Ability to push and pull personal care equipment, and lift up to 50 pounds independently, using safe body mechanics.

·         Ability to implement Safety Care techniques to escort and/or establish member safety in an emergency and/or per the support plan.

Benefits

Medical, Dental, Vision Insurance

Retirement Plan

Paid Time Off

Paid Holidays

Employer Paid Short Term Disability

Employer Paid Life Insurance and AD&D

Critical Illness and Accident Insurance

Flexible Spending Accounts

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