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Technical Sales & Support Manager - Japan-logo
Teledyne TechnologiesField, KY
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description Summary: Teledyne Controls is seeking a Technical Sales & Support Manager based in Japan to join our Aerospace Electronics Division's customer-interfacing team. In this role, the Sales & Support Manager will be interfacing regularly with customers in the specified region to identify sales opportunities within the Teledyne Controls product lines and Software as a Service solutions to existing as well as new and prospective customers in Japan as well as other specific Asia countries as determined. The successful candidate will also have responsibility for coordinating technical support needs with the region's Customer Support organization. Primarily the candidate will also be managing relevant customer relationships and general account management activities. We're looking for a self-motivated professional who exhibits dedication, integrity, and humility, and someone who shares the same passion we do for value-added sales and customer support excellence. Essential Duties and Responsibilities Establish customer account assigned by organizing and planning daily work schedule to build on existing or potential sales and technical support needs. Utilize Microsoft Teams, Zoom, Salesforce.com CRM, Microsoft Office suite and other software tools to manage sales pipelines, forecast, and performance metrics. Effectively interact with the engineering teams to provide solutions to complex technical issues and ensure all communications are tracked in CRM. Create and maintain Account Development and Capture Plans for key opportunities. Manage portfolio of accounts, interfacing with customers at all levels. It is critical that this candidate can understand our customers organization and identify champions and mobilizers to win business. Position our proposals to win business while maintaining healthy profit margins. Domestic and International travel is required (up to 50% travel). Educate our customers on Teledyne solutions and help build solid business cases. Capture and share competitor intelligence as well as feedback on our solutions from technical, commercial, and support perspectives. Investigate problems; prepare reports; develop solutions, and make recommendations to management in order to resolve customer complaints Attend educational workshops; review publications, and be involved in professional societies Provide historical records by keeping records on customer support inquiries and sales Contribute to team efforts in accomplishing organizational goals. Assist Sales Director and Regional Customer Support Manager with reports Daily availability to include evenings and weekends when necessary to reach goals and deadlines. Education and/or Experience Bachelor's Degree in technical or related discipline preferred. Working knowledge of complex avionics and aircraft systems preferred. Familiarity with Japanese-based airlines. Minimum 5 years of related experience selling or working with avionic programs for commercial operators, business aviation, OEM's, or integrators. Other Skills and Abilities Experience/knowledge with the repair of avionic equipment would be beneficial. Experience knowledge of avionic equipment including Teledyne hardware & software products preferred. Experience /knowledge of Flight Data Monitoring operation and software preferred. #Controls Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. .

Posted 30+ days ago

Part Time Auction Support Specialist (Manheim)-logo
Cox EnterprisesKansas City, MO
Company Cox Automotive- USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position is NOT remote- it is conducted on-site, in office This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies. Part time position: Approximately 6-12 hours per week (Tuesday, Wednesday, Thursday schedule) Key Responsibilities: Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. Work with auctioneer virtually to verify system information accurately represents vehicle. Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. Operate monitor virtually, work with auctioneer to review Simulcast bids. Provide arbitration and other vehicle announcements to support auctioneer. Call and E-mail on late titles. Utilize salesforce for title absent support. Other duties as assigned. Minimum Qualifications: High School Diploma/GED Generally, less than 2 years of experience Effective communication skills required. Must possess good problem-solving and organizational skills. Ability to remain focused and composed during fast-paced sale-day activities. Regularly required to stand, walk, reach, talk and hear. Ability to lift 1-10 pounds. Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Preferred Qualifications: Ability to read, write and speak in Spanish. Work Environment Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer- All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Posted 3 weeks ago

Senior Application Support Administrator-logo
Marsh & McLennan Companies, Inc.Medford, OR
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Senior Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As a Senior Application Support Administrator at Marsh McLennan, you will be a key player in delivering remote, service desk support to our enterprise users, ensuring the stability, performance, and security of our critical applications. Your expertise will be vital in providing timely, effective assistance to resolve technical issues faced by MMA employees, whether related to software, hardware, or access. You will troubleshoot and resolve incidents efficiently, manage user requests, and ensure minimal disruption to business operations. Collaborating closely with cross-functional teams-including development, infrastructure, security, and business units-you will support the organization's digital ecosystem by delivering exceptional remote support, fostering positive user experiences, and driving continuous improvement. Your proactive approach, technical expertise, and customer-focused mindset will be essential in optimizing application performance and enhancing overall user satisfaction across the organization. Our future colleague. We'd love to meet you if your professional track record includes these skills: Provide expert-level support for enterprise applications, including troubleshooting, issue resolution, and performance monitoring to ensure reliable access and operation for remote users. Utilize service desk tools such as ServiceNow, ManageEngine, and Zendesk to log, track, and manage support tickets, ensuring timely resolution and effective communication with end-users and stakeholders. Coordinate with vendors and support teams to identify and resolve application defects, apply patches, and implement updates or enhancements to improve functionality and user experience. Manage application configurations, updates, and deployments in accordance with best practices, organizational policies, and industry compliance standards specific to retail insurance operations. Develop and maintain detailed documentation for application processes, procedures, troubleshooting steps, and user guides to support operational consistency and knowledge sharing. Monitor application performance and availability, proactively identifying potential issues and implementing solutions to minimize downtime and ensure high service levels. Serve as a primary point of contact for escalated support requests, ensuring timely resolution, clear communication, and effective stakeholder engagement across remote teams. Conduct training sessions and provide ongoing support to end-users, helping them maximize the value of retail insurance applications and tools. Participate in system upgrades, migrations, and integrations, ensuring smooth transitions with minimal impact on business operations and compliance with industry standards. Mentor and support junior team members, providing guidance, knowledge sharing, and assistance to foster their professional development and ensure team effectiveness. Stay informed about industry trends, new retail insurance applications, and emerging technologies to recommend process improvements and support continuous innovation. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in application support management, preferably within the insurance or financial services industry. Familiarity with ITIL processes and best practices for service management. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues effectively. Strong communication and interpersonal skills, capable of collaborating across technical and non-technical teams. Experience supporting cloud-based applications and services (e.g., AWS, Azure, SaaS platforms) is a plus. Relevant certifications such as ITIL, Microsoft Certified, CompTIA A+, or similar are highly desirable. 7+ years of experience with service desk tools like ServiceNow, ManageEngine, and Zendesk preferred. 7+ years of experience with insurance Agency Management Systems (AMS) such as Applied Systems' Epic or Vertafore's Sagitta preferred. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote

Posted 1 week ago

Direct Support Professional Full-Time-logo
Challenge UnlimitedCollinsville, IL
Who We Are: At Challenge Unlimited, our vision is to become a national leader in providing employment services to people with disabilities that empower them to reach their full potential. We intentionally provide opportunities for individuals with disabilities which will assist them to live, work, and participate in the community. Challenge Unlimited is driven by its core values: community, helpfulness, abilities, leadership, learning, ethics, innovation, growth, and effective outcomes. It is these values that have powered Challenge Unlimited to its success and has helped over 600 disabled individuals find meaningful work across all of our locations. Position Summary: We're seeking someone who is wanting to make a difference in someone's life as a Direct Support Professional (DSP) at Residential Options in Belleville, IL. Individuals with intellectual and developmental disabilities need people in their lives who provide them with assistance and instruction on completing tasks most people take for granted. The people who provide this help and training are called Direct Support Professionals, or DSPs. At Residential Options, our DSPs work in residential settings helping our clients learn new skills, reach life goals, and turn houses into homes. No experience! No Problem! We provide all the PAID training needed to provide the best care. Shift: Full-Time, 10:00pm - 7:00am Salary: $19.00 per hour Location: Collinsville, IL Job Duties: Train, supervise, and assist Residents on completing Activity of Daily Living (ADL) skills. Assist Residents by completing cleaning, laundry, cooking, and administering proper dose and timing of medications to Residents. Assist Residents with bathing, hygiene, and toileting when a Resident is not capable of completing independently. Perform tasks necessary to maintain a safe living and working environment (i.e. cleaning, shoveling walks, etc.) Provide active treatment services as outlined in each Resident's plan, and as assigned by the Residential Site Manager (RSM). Ensure adherence to daily activity schedules. Daily document services provided, progress, behaviors, and incidents in the Resident files. Comply with MRO billing procedures as indicated in Resident's plan. Communicate individual Resident concerns and needs to the RSM. Participate in staffing meetings as requested by the RSM. Communicate safety concerns to RSM. Requirements: High School Diploma or G.E.D. Pass a criminal/ child abuse & neglect background check. Motor Vehicle background check. Experience with people with developmental disabilities (DD) or mental illness (MI) is helpful but not required. Must be at least 21 years of age and have a valid driver's license. CPR, 1st Aid, Crisis Prevention Institute (CPI) and DSP training provided by the company must be successfully completed within the first 4 months and annually thereafter to be certified and maintain position. Able to use a computer. Must pass state required CASAS 8th grade literacy assessment prior to employment. Benefits: Paid Time Off (Vacation, Holiday & Sick Days) Life Insurance Health Insurance (Medical, Dental & Vision) Short Term & Long-Term Disability All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Posted 1 week ago

T
Truist Financial CorporationAtlanta, GA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Teammate reports to the Division Head of Enterprise Architecture for EA division such as Enterprise Functions and is primarily accountable for a portfolio of Finance and Support Services. May also include one or more of Corporate Physical Security, Corporate Real Estate, Office of the CEO, or other. He/She will focus on business capabilities, application/platforms/system architecture elements enterprise wide. Leads in the development of enterprise architecture standards, enforcement, and compliance. Applies advanced knowledge of the business and IT architecture principles to identify and evaluate alternatives solutions. Leads the selection of methodologies, tools, and components of total IT solutions. Provides guidance and support for Solution Architects to implement complex architectural strategy and direction of multiple and diverse application / data/network disciplines on a variety of multi-platform systems. Develops business-system architecture plans and reviews cost and feasibility of system requests while ensuring the plan supports the strategic needs of the company. Interprets internal/ external business challenges and recommends best practices. Uses sophisticated analytical thought to exercise judgment and identify innovative solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Top-down enterprise design with focus on business model, digital transformation and innovation i.e. collaborate with business owners, technology leaders and risk partners to draft the tech strategy, reflecting the corporate objectives/strategy IT Landscape design in the context of business capabilities of the organization supporting enterprise objective, cost and risk reduction. Lead cross cutting enterprise solution design that span across multiple CIOs and domains Set strategic direction for the assigned major business division in alignment with the Business Strategy and Technology standards and provide thought leadership in the development of an enterprise strategic IT plan. Maintain a high level of awareness and understanding of existing and emerging technologies, as well as industry and bank issues, to effectively match them. End to end accountability to review and approve design solutions that best meet the business needs of the enterprise, with a primary focus on innovation. Lead or "jump start" initiatives deemed critical to IT Services and Truist's success Provide thought leadership in new technology innovation, incubation, introduction, and implementation critical to Truist's technology and business strategy roadmaps and ongoing success. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Business or IT, or equivalent education and related training Twenty (20) years of architecture/design/delivery experience which includes fifteen (15) years of enterprise architecture experience or twenty years of solution architecture experience in technology and security, and ten years of banking/financial business domain Comprehensive experience with various architectural domains such as application, data, infrastructure, security, and integration Strong analytical and broad architectural skills Strong verbal and written communication skills Strong negotiation/facilitation skills Significant knowledge of current and emerging architecture principles, methodologies, and tools Experience as negotiator with vendors for relevant products and services Demonstrated competency in strategic thinking with ability to differentiate feasible from academic solutions Demonstrated thought-leadership skills with the ability to translate high-level business planning information into application needs/solutions Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Ability to travel, occasionally overnight Preferred Qualifications: Technology Architecture experience with SAP Technology Architecture experience with Oracle Financials Solution Architecture and Technology Delivery experience Banking and Finance experience General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Posted 30+ days ago

Application Support Administrator-logo
Clark InsuranceWalnut Creek, CA
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Application Support Administrator on the User Support Team, you'll review incoming Help Desk tickets to provide technical support and troubleshooting for applications, resolving issues in a timely manner to minimize downtime and ensure optimal performance You'll assist in escalating unresolved issues and provide prompt feedback to the internal customers. As the Application Support Administrator, you will be managing user access and permissions, ensuring data security and compliance with company policies. Our future colleague. We'd love to meet you if your professional track record includes these skills: Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications such as Sagitta, BenefitPoint, ImageRight, Experience working in a Help Desk environment such as ServiceNow Excellent attention to detail with proven organizational and time management skills Ability to work within a team environment and prioritize tasks in a fast-paced environment Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams These additional qualifications are a plus, but not required to apply: Proficient with the Windows Operating Systems and MS Office products Some insurance agency experience preferred Knowledge of these applications is helpful but not required; Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote

Posted 1 week ago

Education Specialist - Extensive Support Needs (Mod/Severe) - Bay Area *$6,000 Hiring Bonus!*-logo
Aspire Public SchoolsEast Palo Alto, CA
We are now accepting applications for the 25-26 School Year in Aspire's Bay Area Schools! If you're considering applying, we highly encourage you to upload any relevant documents you possess. This proactive step will significantly expedite the credentialing process. Our credentialing department will be able to swiftly verify your status and provide any necessary assistance throughout your credentialing journey. Keep a look out for email communication from an Aspire representative and thank you for considering Aspire! Non-Credentialed- transcripts, passing test scores, intern eligibility letters. Credentialing Program- transcripts, passing test scores, appeasement letter. Intern Credential- transcripts, passing test scores, intern program documentation. Preliminary Credential- upload copy of your credential and/or include your credential number. Clear Credential- upload a copy of your credential and/or include your credential number. The Opportunity: Behind every successful student is a team of passionate and dedicated educators. As an instructor at Aspire, you will deliver high-quality instruction within a small school environment where every student is known and valued as an individual. In addition, you will empower students to take control of their own learning and contribute to the continuous improvement of our nationally recognized model. Your professional learning community will provide a supportive and collaborative environment to fuel your growth and development. Together, we will change the odds for underserved students, ensuring that every student is prepared to earn a college degree. ABOUT ASPIRE Aspire Public Schools operates a network of high-performing, college preparatory charter schools serving TK-12 scholars in communities across California. Founded in 1998-in an effort to transform the inequitable racial, social, and gender outcomes that our communities persist through-Aspire is one of the largest and most forward-thinking open-enrollment public charter school systems in the nation. Our purpose is to prepare our scholars for success in college, career, and life. At Aspire, we set a foundation for our scholars to gain knowledge, skills, and power to access and make choices for their families and post-secondary lives. Every day, our community of students, families, teachers and staff comes together to learn, work, and play in an environment grounded in our values of Bienestar (Well-Being), Culture of Belonging, Community Partnership, Agency & Self-Determination, and Joy. JOB SUMMARY The Education Specialist Extensive Support Needs instructs students with Individualized Education Plans in an inclusive environment. This role works directly within a school site and collaborates regularly with Special Education staff and may work with outside consultants and district personnel as needed. ESSENTIAL FUNCTIONS Administer academic assessments, write the academic assessment report and present at IEP meetings Consult and communicate with faculty and parents via meetings, phone, and email regarding the needs and progress of students Maintain knowledge of current regulations pertaining to special education Collaborate with faculty to ensure that students modifications and accommodations are being appropriately implemented in the general education classroom Assist with the development of the master schedule to plan for all student IEP needs Meet the minimum IDEA requirements related to case management Maintain a high level or rigor for students with disabilities in order to ensure equitable access to common core and/or alternate curriculum standards Regularly collaborates with team members for the purposes of: reviewing student data, ensuring IEP implementation, co-planning and/or co-teaching Develop, provide and oversee alternate curriculum and testing for eligible students Implement health and mobility supports (i.e. provide 1:1 support to student in classroom, support student/s with toileting needs, assist with health-related needs (g-tube, feeding, administration of medication) (under supervision of school nurse) and assist with the physical needs of students (lifting/ assisting with mobility, implementing student stretching/exercise routines.) Oversee, teach and implement a student's behavior intervention plan, including gathering and analyzing relevant data on a regular basis, and collaborating with staff members around student plan and progress Input weekly IEP service tracking and meet all IEP timelines Create and maintain notifications, records, files, and reports as required by federal, state, and SELPA regulations Coordinate the development and implementation of a student's Individualized Transition Program, especially students in the 16-22 program Be able to effectively run a program for students with extensive needs with specially designed instruction to meet their IEP goals, and support students' progress within the general education class with appropriately modified/accommodated work Collaborate with related service providers to ensure the proper implementation of AAC/functional communication, behavior intervention plans, physical/mobility needs, etc. Utilizes Aspire's Alternate Curriculum guidelines to inform student programming Daily oversight of paraprofessional support, including the staff schedule and implementation of IEP services Develop a thorough progress monitoring tool for students, that is regularly shared with staff and parents and used for team decision-making Communicate on a frequent basis with parents of students around student progress, and collaborate to gain parent input Collaborate with outside providers as needed and appropriate, with parent consent Perform other related duties as required and assigned Additional: Demonstrate knowledge of, and support, the Aspire Public Schools mission, vision, value statements including antiracism, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Knowledge of special education principles, concepts, methodologies, and documentation requirements Knowledge of special education assessment, planning, instruction, and evaluation Knowledge of child cognitive development and different learning styles Ability and willingness to implement students' IEPs Belief in inclusion and Aspire's Equity Belief Statements and demonstrates high expectations for students with diverse learning needs Ability and willingness to reflect and improve Ability to follow and meet mandated deadlines and due dates Flexibility and ability to adapt to changing conditions; ability and good judgment to take initiative to modify activities Strong written and verbal communication skills; ability to collaborate with general education and special education colleagues, parents and community Ability to excel as a member of a team and implement new learnings from professional development Ability to work with an ethnically and economically diverse student body Perform other related duties as required and assigned. QUALIFICATIONS CA Special Education Teaching Credential (Moderate-Severe Education Specialist, Education Specialist-Extensive Needs) required Bridge Authorizations for Moderate-Severe credentials received prior to June of 2022 Bachelor's Degree required; Master's Degree preferred Competencies: Expertise in applicable grade-level Common Core State Standards and Academic IEP goal development Knowledge around the models of co-teaching and serving students with disabilities in an inclusive model Ability to learn quickly and to be effective in a fast-paced, dynamic, entrepreneurial environment: able to work autonomously and thoroughly with independent self-reflection, as well as take direction as needed Alignment to and urgency around Aspire's mission, vision and values Minimum educational level: Bachelor's Degree required in a related field. Experience preferred: 2+ years working with students with special needs in an educational setting Physical requirements: Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Remaining in a stationary position, often standing or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Assessing the accuracy, neatness and thoroughness of the work assigned. Communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Work authorization requirements: Clear the Department of Justice background screening. Authorized to work in the United States. Provide health (TB) clearance (renewed every four years). Compensation: Aspire Public Schools is dedicated to our teammate's well-being! In addition to a competitive base salary that is benchmarked against local districts and charter schools, we offer employees exceptional benefits, including paid time off, 100% core health benefits coverage on select plans, life insurance/long-term disability, participation in a CA state retirement plan, tuition reimbursement plan, and adoption assistance program. Our salary schedule based on years of experience for this position type and ranges from $72,113 to $141,689. Aspire Public Schools is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. Aspire promotes affirmative action for minorities, women, disabled persons, and veterans. #LinkedInEducators #LinkedInEducators

Posted 30+ days ago

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Gogo Business AviationBroomfield, CO
We will be accepting applications through September 4, 2025 or until filled. -- --- --- The Gogo Customer Support Systems Specialist (Tier 1 & Activations) is responsible for providing efficient and accurate equipment activations/deactivations, initial troubleshooting, account initiation and updates, service billing information, and other customer support actions to OEMs, dealers, aircraft owners/managers, and senior-level customers. You must develop your knowledge of business aircraft cabins, cockpit communication equipment, and services. Are you a customer-focused individual with high attention to detail and an interest in the aviation industry? Are you a self-motivated team player with a curious mind? You can provide voice and data connectivity services to our dealers, OEMs, pilots, maintenance directors, and customers. COME ON BOARD THE GOGO BUSINESS AVIATION CUSTOMER SUPPORT TEAM! How will you make a difference? o Serve as the primary point of contact to customers, OEMs, and dealers, including senior-level external personnel, regarding activation of equipment, selection of services, account and billing issues, and any actions needed to initiate and maintain the customer account(s) o Responsible for accurate account activation, deactivation, and suspensions utilizing business process management tools such as Salesforce and billing databases o Research and execute timely and precise changes on customer accounts, which can involve updating all equipment and service requirements o Assist with troubleshooting requests from customers, dealers, and OEMs about service activations, account inquiries, inquiries relating to system use, service agreements, service billing, initial troubleshooting, and other customer care activities. Coordinate with Tier 2 Support to ensure resolution to escalated issues o Maintain thorough knowledge of Customer Support Activations and Tier 1 processes and procedures, inclusive of urgent and complex requests requiring critical problem-solving skills across multiple types of work items o Sustain a thorough working knowledge of all systemic database applications and internal business tools, including new functionality and features o Support adherence to all key performance goals and objectives, including mean time to resolution and customer contact rates. Directly contributes to Net Promoter Scores and customer loyalty o Contribute to special projects as assigned by the Support Manager or other Gogo Business Aviation Senior Management, including user acceptance testing for critical software and internal business tool processes and deployment o Deliver front-line support to end-users of Gogo Business Aviation systems on issues relating to proper use/operation, functionality of services, and network performance or coverage issues. Troubleshoot first-level technical issues to achieve resolution in a timely and efficient manner o Provide a working knowledge of all Gogo Business Aviation products and services that are sold to the Business Aviation market, providing information on available promotions and service upgrade opportunities Qualifications o Bachelor's Degree in Business or a related technical field or equivalent work experience o 2-4 years of customer and product support experience in a high-tech, fast-paced environment o The hours for this position are Monday to Friday, 8:00 am to 5:00 pm MST Required Skills, Talents, and Experience o Analytical abilities that can comprehend and communicate complex situations to customers o Independent and takes self-initiative to monitor, improve, and collaborate with team members internally and cross-functionally through vertically integrated organizations o Experience with Salesforce or Enterprise Resource Planning (ERP) tools o High attention to detail, including accuracy and first-pass yield o In-depth capability of correlating work items across bundled services and products Preferred Skills, Talents, and Experience o Dependable, cooperative, and thorough while working in a team environment o Ability to utilize knowledge of the interconnectedness of business tools and processes across all products and services to solve complex issues o A professional attitude with the ability to prioritize work and exercise time management is critical o Excellent customer service skills, including listening, verbal, and written communications o Systemic and essential thinking skills to research and formulate solutions to time-critical issues o Aviation, Networking, or Telecom industry experience Equal Pay Disclosure(s) Base Pay: 28.00 - 35.00 USD Hourly Target Annual Short-Term Incentive: Bonus Plan at 5% (% of Annualized Base Pay) Eligible for Incentive Stock Program: Yes Benefits: Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee's needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers. -- --- --- Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability. The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish).

Posted 1 week ago

Strategic Account Support Engineer-logo
FormlabsSomerville, MA
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. We're seeking an experienced Strategic Account Support Engineer to join our high-performing Customer Service team. In this role, you'll act as the dedicated technical support lead for a portfolio of high-value customers. Your mission is to build lasting relationships, resolve issues efficiently, and ensure maximum customer uptime, satisfaction, and retention. You'll partner cross-functionally with Sales, Engineering, Product, and Field Service to deliver proactive support and custom solutions, acting as the go-to technical expert for our strategic accounts. If you are someone who enjoys structure and organized work, join our team as a Strategic Account Support Engineer. As a Strategic Account Support Engineer, you will: Serve as the primary technical support contact for 20-60 strategic customers. Contribute to servicing additional pool of high value customer as a team Take full ownership of support cases within your assigned customer cohort. Proactively manage and resolve customer issues with a focus on minimizing printer downtime and maximizing throughput. Lead internal and external meetings to discuss customer performance, open issues, and service opportunities. Coordinate and/or execute on-site visits when needed to deliver white-glove service. Collaborate closely with Account Executives and Channel Partners to support customer success and retention. Partner with Engineering, Product Integrity, and Service Engineering teams to solve complex or novel issues. Contribute to mentorship programs and knowledge sharing by supporting junior agents Serve as an internal resource and subject-matter expert for all matters related to your customer cohort. What you bring: STEM degree required 3+ years of experience supporting/working on large-scale, capital-intensive equipment (e.g., industrial 3D printers, robotics, CNC machines, medical imaging systems, lab automation tools) Ability to manage a high-touch account portfolio with professionalism, technical depth, and urgency Strong analytical and troubleshooting skills across hardware, firmware, and software layers Proven track record in collaborating with cross-functional technical teams to resolve complex issues Exceptional communication skills, including comfort presenting to Sr. engineers, operators, and executives Experience leading customer meetings and delivering technical training is highly valued Our Perks & Benefits: Robust equity program to build future wealth through RSUs Comprehensive healthcare coverage (Medical, Dental, Vision) Low cost fund options in our 401K and access to advisors Generous paid Parental Leave (up to 16 weeks) Tenure-based paid Sabbatical Leave (up to 6 weeks) Flexible Out of Office Plan - Take time when you need it Ample on-site parking & pre-tax commuter benefits Healthy on-site lunches, snacks, beverages, & treats Regular sponsored professional development opportunities Many opt-in culture events across our diverse community And of course… unlimited 3D prints We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

Posted 30+ days ago

Underwriting Support Specialist-logo
Acrisure300 South Bradfordton Road - SPRINGFIELD, IL
Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Requirements of the position include: 1+ years of customer service handling inquires with internal and external customers. Superior verbal and written communication skills Ability to effectively communicate and maintain favorable relationships with all stakeholders. Strong aptitude for detail, with a sense of urgency relative to task completion and timeliness. Computer literacy with Microsoft Office Suite and imaging systems. Experience in insurance is preferred. Job Summary: The Underwriting Support Specialist will respond to customer inquiries relating to Midwest's underwriting function while providing exceptional and timely customer service. The specialist will handle assigned tasks including mail and electronic file indexing, file maintenance and documentation as well as policy issuing and policy change requests along with other duties as assigned. Skill and Ability Profile: The successful candidate will possess the following skills and attributes: Excellent oral and written communication and organizational skills. Great listening skills Ability to multi-task Good capacity for learning Manage a work load with clear objectives will require: Utilizing strict attention to detail Ability to closely follow instruction Quickly learn the basic principles of worker's compensation insurance. Flexibility and responsiveness to changing business or customer needs is a needed attribute. Excellent customer service skills while promoting the Midwest model is critical. Benefits and Perks: Competitive compensation Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) Company-paid Short-Term and Long-Term Disability Insurance Company-paid Group Life insurance Company-paid Employee Assistance Program (EAP) and Calm App subscription Employee-paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning opportunities …and so much more! Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location. Pay Details: The base compensation range for this position is $18 - $20. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

Posted 6 days ago

Patent Attorney Licensing Support-logo
InterDigital Communications CorporationConshohocken, PA
About InterDigital InterDigital is a global research and development company focused primarily on wireless, video, artificial intelligence ("AI"), and related technologies. We design and develop foundational technologies that enable connected, immersive experiences in a broad range of communications and entertainment products and services. We license our innovations worldwide to companies providing such products and services, including makers of wireless communications devices, consumer electronics, IoT devices, cars and other motor vehicles, and providers of cloud-based services such as video streaming. As a leader in wireless technology, our engineers have designed and developed a wide range of innovations that are used in wireless products and networks, from the earliest digital cellular systems to 5G and today's most advanced Wi-Fi technologies. We are also a leader in video processing and video encoding/decoding technology, with a significant AI research effort that intersects with both wireless and video technologies. Founded in 1972, InterDigital is listed on Nasdaq. InterDigital is a registered trademark of InterDigital, Inc. For more information, visit: www.interdigital.com. Summary InterDigital is currently seeking to hire a Patent Attorney to join its Licensing Support team with a focus on mobile cellular technologies. The successful candidate will be part of a cross-functional international team central to InterDigital's patent licensing businesses. In particular, the Licensing Support Patent Attorney will represent InterDigital in patent technical discussions with prospective licensees, collaborate with other Licensing Support team members to create licensing materials, coordinate with the licensing negotiation team on patent licensing strategies, and provide patent-specific guidance to the enforcement team. In addition, the Licensing Support Patent Attorney will collaborate with patent portfolio managers, patent prosecution teams and other internal stakeholders to identify and develop patents and corresponding technical materials for licensing purposes. Essential Duties and Responsibilities Significant participation in patent assertion projects for mobile cellular and other consumer electronics (CE) devices including leading and/or participating in patent technical discussions Review and/or develop patent claim charts and technical presentations for licensing use, primarily based upon 3GPP cellular standards Collaborate with licensing support technical leads and infringement analysis engineers to develop customer-specific licensing materials Develop patent assertion strategies in collaboration with the license negotiation team Work with patent portfolio managers and prosecution teams to enhance InterDigital's cellular patent portfolio, including participation in regular and ad hoc patent review projects Assist the patent enforcement team with identification, evaluation and technical understanding of select patents Maintain proficiency in 3GPP cellular technologies and standards Remain current with case law and legal issues related to patent licensing Participate in patent acquisition evaluations as needed Qualifications JD or USPTO Registration (Patent Agent) preferred Engineering degree in electrical engineering, physics, computer science or a related field of study Minimum of 5 years experience in patent prosecution, licensing and/or enforcement, preferably with 3GPP based cellular systems Experienced in presenting and defending patent claim charts in licensing negotiations Proficient working knowledge of 3GPP cellular standards, especially 5G, with emphasis on RAN technologies Strong overall understanding of licensing-focused patent prosecution and/or portfolio development Strong collaboration skills and proven ability to work in a cross-functional team Diligent, self-driven and highly organized Ability to effectively prioritize and work on multiple projects Excellent written and verbal communication skills Some (10%) domestic and international travel may be required Location Preferably at one of our office locations in the US (PA, DE, DC, NY or Silicon Valley). InterDigital is an equal employment opportunity employer. InterDigital will not engage in or tolerate unlawful discrimination with regard to any employment decision, policy or practice based on a person's sex, gender, pregnancy (including childbirth, breastfeeding and related medical conditions), age, race, color, religion, creed, national origin, ancestry, citizenship, military status, veteran status, mental or physical disability, medical condition, genetic information, sexual orientation, gender identity or expression, or any other factor protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, compensation, benefits, training, assignments, evaluations, coaching, promotion, discipline, discharge and layoff. A reasonable estimate of the current salary range specific to New York/CA is $180,000 - $230,000 /annually + discretionary incentive bonus, benefits and may include other forms of compensation components such as long-term incentives. Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown.

Posted 30+ days ago

Customer Support Engineer-logo
LumafieldBoston, MA
About Lumafield: Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it. Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively. We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We're building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again. Lumafield is headquartered in Cambridge, MA, and has an office in San Francisco, CA. About the role: Lumafield is deploying products into manufacturing facilities, quality lines, and engineering environments globally, and is thus building out a customer support team to act as the knowledgeable and professional front line contacts for customers seeking real time help and training. Customer Support Engineers will possess in-depth knowledge of Lumafield's hardware and software products, work with all other customer facing teams as needed to communicate and coordinate on customer issues, and work closely with engineering to resolve issues and document learnings. You will manage your work in a customer support platform, contribute to standard metrics for the team, as well as help improve our Knowledge Base of self-serve material. What you'll do: Serve as a frontline technical expert by responding to and resolving customer support issues through multiple channels (email/ tickets, calls etc.), consistently meeting or exceeding SLAs while delivering an exceptional customer experience Develop expertise in Lumafield's hardware and software systems, with an emphasis on software, mastering troubleshooting and working with internal technical experts to solve customer problems Collaborate with engineering, product, and R&D teams to investigate, reproduce, and document software bugs, hardware malfunctions, and edge cases Drive continuous improvement by analyzing support metrics, ticket patterns, and customer feedback, and contributing to customer facing Support Center Participate in on-call rotations to provide critical support for production customers, in accordance with service level agreements Be part of building and improving customer support workflows, triage processes, and escalation pathways to set up the team to scale About you: Bachelor's degree in Engineering, Computer Science, or equivalent experience 3+ years experience working in a technical customer-facing support role OR 3+ years of experience as a manufacturing, mechanical, industrial, or networking engineer Demonstrated troubleshooting skills across software and/or hardware systems in complex technical environments Experience reviewing log data Customer-centric mindset paired with excellent verbal and written communication skills Ability to manage multiple concurrent priorities and communication across cross-functional teams Bonus points: Experience with imaging systems, metrology equipment, or manufacturing inspection tools Experience supporting customers in regulated industries (medical devices, aerospace and defense) Familiarity with common networking protocols and/or OT (operational technology) network management Lumafield offers both competitive cash and equity compensation, as well as a health & wellness stipend, 401k, parental leave, flexible PTO, commuter benefits, company wide events and more! Lumafield is committed to building a team that represents a variety of backgrounds, perspectives, and skills, because the more inclusive we are, the better our work will be. Do you feel like your skills don't meet every single requirement listed? We encourage you to apply anyway - If you're excited about our technology, the opportunity, and are eager to learn more we'd love to hear from you! In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability, genetic information or veteran status. Reach out if you want to be a part of what we are building.

Posted 1 week ago

Vulnerability Management & Secops Support-logo
GuidehouseMclean, VA
Job Family: Cyber Consulting (Digital) Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust Seeking a Cybersecurity analyst to join team supporting a federal agency's enterprise security operations. This role will focus on vulnerability management coordination, risk tracking, and cross-team communication to drive vulnerability management. The ideal candidate is organized, detail-oriented, and comfortable driving data calls, tracking open items, and learning new processes quickly in a dynamic environment. This role requires a strong understanding of vulnerability management and the ability to communicate effectively across technical and non-technical stakeholders. What You Will Do: Track and manage vulnerability data across multiple systems and stakeholders Coordinate with stakeholders to ensure timely remediation of identified vulnerabilities. Maintain and update vulnerability dashboards and reports (e.g., Power BI, Excel). Assist in identifying system issues (e.g., recurring overdue vulnerabilities, scan coverage gaps). Support the development and enforcement of vulnerability management processes. Collaborate with configuration compliance, audit, and incident teams as needed. Monitor waiver status, false positives reviews, and scan findings for follow-up with responsible stakeholders. What You Will Need: 2+ years of experience in cybersecurity or IT risk management. Security+ (Active) Familiarity with vulnerability management tools (e.g., Tenable, Qualys, Invicti). Strong analytical skills with experience in Excel and reporting tools (Power BI). Ability to track large amounts of data and follow-up with multiple stakeholders. Experience supporting federal or large enterprise environments. Strong written and verbal communication. What Would Be Nice To Have: Experience coordinating with federal clients. Understanding of FISMA, BOD 22-01, NIST or other federal cybersecurity mandates. Familiarity with ServiceNow workflows and ticket management. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 30+ days ago

PT Support Associate-logo
Tory BurchPalo Alto, CA
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love- Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of women and men who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable- We change before we have to Entrepreneurial- We own it Collaborative- There's no "I" in Tory Client & Brand Focused- We put ourselves in Tory's shoes Live the Values- We show up for each other Functional Expertise- We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 21.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.

Posted 30+ days ago

Customer Support Analyst-logo
Harris Computer SystemsIdaho, OH
OVERVIEW Harris is seeking a Customer Support Analyst for our School Nutrition Division. We're looking for a bright, energetic, and positive professional who is passionate about delivering exceptional customer service. In this role, you will have direct, day-to-day interaction with our valued customers, helping resolve a variety of software-related issues to ensure a seamless user experience. JOB DUTIES & RESPONSIBILITIES Diagnose and troubleshoot software and hardware issues. Collaborate closely with the Support team to identify, escalate, and resolve customer concerns. Respond promptly and professionally to customer phone calls, emails, and support tickets. Develop and maintain in-depth product knowledge to handle both first-level and escalated support cases. Leverage AI tools and technologies to enhance problem-solving, automate routine tasks, and improve support efficiency. Contribute actively to initiatives that drive customer satisfaction and service quality. Document and track client interactions, issues, and resolutions in our support systems. Deliver client training sessions via webinars or on-site visits as needed. Required Skills & Qualifications At least three years of prior call center or technical support experience. Strong troubleshooting, analytical, and critical-thinking abilities. Excellent verbal and written communication skills. Proficiency in using AI tools (e.g., chatbots, AI-based diagnostics, automated reporting, or knowledge bases) to assist in daily tasks. Strong organizational and time management skills; able to multitask effectively. Self-motivated and able to work independently as well as collaboratively within a team. Flexible and adaptable, with the ability to work in a dynamic and evolving environment. Confident working with diverse customer personalities and needs. Excellent computer skills, including proficiency with Microsoft Office Suite. Ability to type a minimum of 40 WPM. Knowledge of SQL/Firebird databases is a plus. Experience in education, school environments, or school food service is preferred. About Harris Computer: Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award-winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Instagram: @weareharris LinkedIn: Harris Computer

Posted 1 week ago

Direct Support Professional I (70532917)-logo
Institute For Community LivingBrooklyn, NY
NOTE: All applicants must comply with ICL's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine). ICL operates residential programs for adults with intellectual and/or developmental disabilities (I/DD). Nine facilities, located in Brooklyn, the Bronx and Manhattan provide varying levels and types of support. ICL residences are in buildings with 4 to 14 occupants and have 24/7 on site services. These programs promote the growth and independence of the individuals who live in the residence. Staff help to assess their strengths and provide services based on the skill level, needs and preferences of each individual and help individuals lead richer lives. You would be Responsible for: Under supervision, provide supports and services which involve advocating for, encouraging, guiding and teaching individuals in expressing personal choice, ensuring community integration, assisting individuals with personal hygiene care, toileting, lifts and transfers, dining, dressing, and meal preparation. You would help individuals to participate in games and recreational programs; coach and encourage individuals to develop daily living skills; and provide a clean, safe, and comfortable environment. You would work with other staff to carry out and record care plans and, in accordance with special instructions, you may administer medication. These positions are physically demanding. You would need to be prepared to act to ensure the health and safety of individuals in emergency situations. In some of the residences, you must be able to stand, bend, stretch, and lift bedridden and/or incapacitated individuals. To learn more about what direct support professionals do on the job every day, go to http://www.youtube.com/watch?v=cnK4z3KAqtE . Education: High school diploma or a high school equivalency diploma (such as a GED) or possess a Direct Support Professional (DSP) Certificate from an accredited public or private organization.

Posted 30+ days ago

S
Shift 4 Payments Inc.Atlanta, GA
Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com. A Positouch Technical Support Representative is expected to work with customers to identify POS system problems. They should achieve resolution by analyzing call logs to notice common trends and underlying problems and by applying a logical thought process to the troubleshooting they are performing based on the training they have been given. They should support interactions with customers through multi messaging campaigns such as email, tickets, phone, task systems, and chat systems. These interactions should be coordinated and real-time. Representatives are also expected to acquire an in-depth understanding of the software and equipment customers are using accompanied by good interpersonal and customer service skills. This role can be based at any of the following Shift4 locations: Center Valley, PA / Tampa, FL / Las Vegas, NV / Morrisville, NC / Atlanta, GA / Vilnius, LT Responsibilities: Listening attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. Improve system performance by identifying problems; recommending changes. Diagnose customer issues through process of elimination by asking probing questions. Provide resolution by identifying problems; researching answers & guiding merchants through corrective steps. Receive & resolve inbound calls, emails, chats, tasks, & tickets. This position requires employees to maintain cooperative, diplomatic working relationships with co-workers, supervisors, customers, and the public; work as part of a team and collaborate with colleagues; and complete projects under tight deadlines even when there are competing requirements and changes in assignments. As a Support Technician, you will occasionally be called upon to perform other duties not included in this job description. Demonstrate exemplary performance & attendance. Must be flexible in work hours for 24/7 Call Center needs. Qualifications: High school diploma or equivalent is required. 2+ years Technical Support/ troubleshooting experience. Experience working with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus. Excellent listening, written, and verbal communication skills. Strong problem-solving skills with proficient attention to detail. Must be able to handle multiple tasks at once in a fast-paced call center environment. Interact and coordinate with other departments to resolve customer issues. Ability to adapt to and implement change. Creative and forward-thinking. Proficient in relevant computer applications. Bilingual (English/Spanish) is a plus, but not required. Experience in the banking or credit card processing industry preferred. Knowledge of customer service core principles and practices. Familiarity with the Microsoft Office Suite. We are looking for individuals who are comfortable on the phone and in-person for meetings, be proficient in MS-Office and be willing to do what it takes to help the team win. We will be evaluating candidates based on how they interview, prior experiences, knowledge and references. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Posted 3 weeks ago

Customer Support Associate I-logo
Human InterestLindon, UT
Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often, it's because they are employed by a company that doesn't offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings. We're a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more. About the role As a Customer Support Associate at Human Interest, you are the frontline face of the company. On a daily basis, you demonstrate your passion for helping customers maximize our retirement savings platform. You love to solve problems and are energized by challenges and the reward that comes with solving them. Customer Support Associates benefit from a developed and defined customer support career ladder which includes opportunities to grow into other roles within the organization. What you get to do every day Manage a steady volume of inbound customer inquiries, primarily through email and phone conversations Work cross-functionally with internal and external partners to solve customer issues Service a geographically diverse customer base Provide best in class customer service Work in a fast-paced evolving startup environment Manage caseload and follow up with customers as required Help other areas of the organization when needed Manage performance to company set standards and adhere to a workforce management schedule What you bring to the role 1+ years of experience in a customer facing role - i.e. customer support or account management/call center experience, preferred but not required, or commensurate college experience Passion for serving customers Strong organizational skills; you are able to juggle multiple tasks with varying deadlines and stakeholders without dropping the ball Ability to communicate with confidence, professionalism and empathy over the phone and through email You remain composed in high-stress situations and convey empathy for our customers Meticulous attention to detail - rarely making typos and noticing discrepancies Where you will work Located in our Lindon, Utah office (Monday-Thursday) with the flexibility to work remotely on Fridays Standard Monday-Friday work schedule with no weekends or evenings This is a full time position 40 hours a week Application deadline We accept Customer Support Associate applications on an ongoing basis. How you can grow your career at Human Interest The Customer Support Associate role at Human Interest is an excellent entry point for someone looking to start or change their career. We do not require Customer Support Associate I candidates to have 401(k) experience. Instead, we hire and train individuals who demonstrate a passion for customer success and an eagerness to learn. Through ongoing training and upskilling, employees have the opportunity to progress through four steps of the CSS role. While each employee's trajectory is individualized, someone can easily progress through each step if they are committed to their ongoing development. Each new step brings with it increasing responsibility, a better understanding of 401(k) and our product, as well as a pay increase. After working your way up through the CS Career Ladder, Customer Support Associates may be considered for more advanced roles such as account manager or enablement manager. Why you will love working at Human Interest Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We've made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success. Join Human Interest and make a lasting impact by shaping the future of retirement. Our operating principles define how we work together as a team. They reflect Human Interest's unique view on what's important and what's right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile. Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future. Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self! An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement. Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness. Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The base salary for this position spans $17 - $20 per hour. The salary that we offer to a new employee within this range is based on their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. All of our employees are offered a robust suite of physical, financial and mental wellness benefits. Benefits - A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees Top-of-the-line health plans, as well as dental and vision insurance Competitive time off and parental leave Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness Lyra: Enhanced Mental Health Support for Employees and dependents Carrot: Fertility healthcare and family forming benefits Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt Monthly work-from-home stipend; quarterly lifestyle stipend Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie. We're a great place to work (but don't take our word for it) Here's a list of our awards and accolades: Certified as a Great Place To Work (2023-2025) Fortune Best Place to Work in the Bay Area (2024) Best Places to Work by Built In (2023-2024) America's Best Startup Employers by Forbes (2020-2022, 2024) A Top Company by Y Combinator (2020-2023) Inc. Fastest Growing Companies (2021) Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement. We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com. Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures

Posted 3 weeks ago

Managed Services - Azure Data Support Lead - Manager-logo
PwCMiami, FL
Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decision-making for clients. You will develop and implement innovative solutions to optimise business performance and enhance competitive advantage. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Data and Analytics - Business Intelligence team you lead the development and implementation of data engineering solutions, leveraging your proficiency in AWS services, Snowflake, and data transformation tools. As a Manager, you guide and inspire your team to deliver top-quality data solutions, making sure strategic planning and mentoring junior staff. You are responsible for managing client accounts, embracing technology and innovation, and maintaining the utmost standards of integrity and authenticity in every deliverable. Responsibilities Lead the design and execution of data engineering solutions Utilize AWS services and Snowflake for data transformation Inspire and guide team members to achieve excellence Oversee client account management with a focus on innovation Foster a culture of integrity and authenticity in projects Mentor junior staff in strategic planning and development Embrace and implement new technologies to enhance solutions Deliver top-notch data solutions What You Must Have Bachelor's Degree 5 years of experience What Sets You Apart Demonstrating significant abilities in incident management Managing change and problem management effectively Utilizing ITIL processes and service management tools Skilled in AWS services like EC2, S3, and Lambda Specializing in Snowflake for data warehousing solutions Utilizing DBT for data transformation and modeling Knowledgeable in data pipeline tools like Apache Airflow Skilled in Python for data processing and automation Specializing in SQL skills for complex queries and optimization Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 2 weeks ago

Field Sales Support Systems Engineer - Level 2-logo
Lockheed Martin CorporationFort Worth, TX
Description:What You Will Be Doing: By bringing together people that use their passion for purposeful innovation, at Lockheed Martin we keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide career opportunities designed to propel development and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. At Lockheed Martin, we place an emphasis on empowering our employees by fostering innovation, integrity, and exemplifying the epitome of corporate responsibility. Your Mission is Ours. Lockheed Martin Aeronautics is seeking a full-time Systems Engineer (Field Sales Support). In this role, you will perform problem analysis & disposition and in-house technical support for the F-35 Product Support Engineering Team. The successful candidate will have experience and/or knowledge with F-35 Vehicle Systems sub-systems, Structures. Successful candidates will be required to accomplish in-depth analysis of Sub- System and Structural difficulties on all proposed and pending engineering changes for assigned systems and monitor systems performance indicators to identify emerging failure trends. Must be a US Citizen.; This position will require a government security clearance.; This position is located at a facility that requires special access. Periodic 24/7 on call coverage may be required. Some short-term travel may be required, must be willing to work any shift and/or weekends as needed to support the global customer. What's In It For You: From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security. Learn more about Lockheed Martin's comprehensive benefits package here. Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus - if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you. Basic Qualifications: Bachelors degree in Mechanical, Aerospace, Electrical Engineering or related 2 years of professional experience Desired Skills: Python, MATLAB, Tableau, JIRA, SolidWorks, CATIA/CAD Defense Industry experience Excellent written and verbal communication skills. Ability to work in a collaborative and team-based environment. Proficient with Microsoft Office Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Secret Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 4x10 hour day, 3 days off per week Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: Experienced Professional Business Unit: AERONAUTICS COMPANY Relocation Available: Possible Career Area: Product Support Type: Full-Time Shift: First

Posted 1 week ago

Teledyne Technologies logo

Technical Sales & Support Manager - Japan

Teledyne TechnologiesField, KY

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Job Description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Summary: Teledyne Controls is seeking a Technical Sales & Support Manager based in Japan to join our Aerospace Electronics Division's customer-interfacing team. In this role, the Sales & Support Manager will be interfacing regularly with customers in the specified region to identify sales opportunities within the Teledyne Controls product lines and Software as a Service solutions to existing as well as new and prospective customers in Japan as well as other specific Asia countries as determined. The successful candidate will also have responsibility for coordinating technical support needs with the region's Customer Support organization. Primarily the candidate will also be managing relevant customer relationships and general account management activities. We're looking for a self-motivated professional who exhibits dedication, integrity, and humility, and someone who shares the same passion we do for value-added sales and customer support excellence.

Essential Duties and Responsibilities

  • Establish customer account assigned by organizing and planning daily work schedule to build on existing or potential sales and technical support needs.
  • Utilize Microsoft Teams, Zoom, Salesforce.com CRM, Microsoft Office suite and other software tools to manage sales pipelines, forecast, and performance metrics.
  • Effectively interact with the engineering teams to provide solutions to complex technical issues and ensure all communications are tracked in CRM.
  • Create and maintain Account Development and Capture Plans for key opportunities.
  • Manage portfolio of accounts, interfacing with customers at all levels. It is critical that this candidate can understand our customers organization and identify champions and mobilizers to win business.
  • Position our proposals to win business while maintaining healthy profit margins.
  • Domestic and International travel is required (up to 50% travel).
  • Educate our customers on Teledyne solutions and help build solid business cases.
  • Capture and share competitor intelligence as well as feedback on our solutions from technical, commercial, and support perspectives.
  • Investigate problems; prepare reports; develop solutions, and make recommendations to management in order to resolve customer complaints
  • Attend educational workshops; review publications, and be involved in professional societies
  • Provide historical records by keeping records on customer support inquiries and sales
  • Contribute to team efforts in accomplishing organizational goals.
  • Assist Sales Director and Regional Customer Support Manager with reports
  • Daily availability to include evenings and weekends when necessary to reach goals and deadlines.

Education and/or Experience

  • Bachelor's Degree in technical or related discipline preferred.
  • Working knowledge of complex avionics and aircraft systems preferred.
  • Familiarity with Japanese-based airlines.
  • Minimum 5 years of related experience selling or working with avionic programs for commercial operators, business aviation, OEM's, or integrators.

Other Skills and Abilities

  • Experience/knowledge with the repair of avionic equipment would be beneficial.
  • Experience knowledge of avionic equipment including Teledyne hardware & software products preferred.
  • Experience /knowledge of Flight Data Monitoring operation and software preferred.

#Controls

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

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