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AHRC Nassau CareerSeacliff, New York
Fri, Sat 3p-11p 16 hrs/week Sea Cliff location The pay range for this position is starting at $14.00 per hour and above based on experience AHRC Nassau operates the largest residential program on Long Island. With over 100 supervised and supportive settings, each home reflects the interests of its residents. Direct Support Professionals work with each person supported toward reaching their goals and desired outcomes. Qualifications: High School Diploma or equivalent preferred. Must submit a valid NYS drivers' license, and maintain a qualified driver status throughout employment. Must have the ability to communicate and understand written and oral directives/information Primary duties and responsibilities include but not limited to: Practice and promote the agency’s mission statement and guiding principles in every interaction. Provide ongoing support to the people that live in the Community Living Services program to ensure that a high quality of life is maintained. Provide support in the areas of, for example, self-care routines, health, safety, household chores, socialization, and overall well-being.

Posted 30+ days ago

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Worldwide TechServices OpenLubbock, Texas
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Account Support Specialist - Automotive Retail-logo
EntregaTroy, Michigan
Job Position Summary: The Account Support Specialist is expected to manage an assigned list of Dealers regarding OEM software applications. This includes supporting onboarding to the software application, recommending customizations to meet the Dealer's needs and goals, and ultimately driving utilization through training and influence on how the software application meets current consumer behaviors. Responsibilities and Duties: Portfolio Management - This role is a trusted advisor to Dealers regarding the OEM’s proprietary software applications. To become the trusted advisor, the Account Support Specialist will know how to customize and leverage the applications to achieve the Dealer’s unique goals, and effectively communicate with urgency, empathy, and value. The Account Support Specialist will drive Dealer engagement and utilization with the platform through best practice training and platform benefits. Project Management - As related to the overall software application onboarding process; the Account Support Specialist will provide pivotal support to not only the Dealer but also OEM Field Representatives and OEM They have required attendance to priority meetings to observe and hold all teams accountable to the prescribed process, ensure milestones are attained, escalating any blockers to onboarding success to pertinent stakeholders. They also advocate for the Dealer regarding their technical issues or other desires or concerns. They ensure that the Dealer is technically and behaviorally ready to launch with the applications. Technical Solutions - Dealers and/or the development teams will engage this role to prescribe and develop customized solutions related to Dealer questions and/or issues about the applications. This role is expected to thoroughly investigate these Dealer questions and/or issues through independent research, asking discovery questions and conducting root cause analysis. This role requires a continued learning of the applications, Dealership inventory data process, and third-party vendor functionality. Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization. Qualifications: Ability to work independently as well as in a team environment. Comfortability working under pressure or strict deadlines. Demonstrated ability to solve problems and formulate recommendations. Passion for learning and personal growth. Possess organizational and prioritization skills. Self-starter with a high degree of integrity and professionalism. Understanding of organizational methods, time management process, and project management foundations. Education and Experience: Bachelor’s degree plus 1+ years work experience or 4+ years work experience in sales, account management, project coordination, project management, or a client focused industry required. 1+ year OEM program knowledge preferred. 1+ year Dealership experience preferred.

Posted 30+ days ago

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Eskaton CareersPleasanton, California
Eskaton is a nonprofit senior services provider serving Northern California’s older adults for over 55 years. With over 1,700 employees and 28 communities and services in Northern California, Eskaton is a great company to join and build your career. Eskaton genuinely cares about the financial security, health and well-being of our team members. In addition to competitive pay and comprehensive benefits including a 401K retirement fund matching program, Eskaton employees appreciate knowing their work makes a real difference in the community and in the lives they touch. At Eskaton, being inclusive is one of our core values. This means that we celebrate diversity and equity for all who live and work with us, building a culture of belonging and community across the aging spectrum. Our Benefits include but are not limited to... Competitive Health Plan, including dental and vision coverage Company paid life insurance Wellness programs Employee Assistance Program 401K with Company Match Retirement Program (Minimum eligibility requirements apply) Paid Time Off programs Voluntary benefits & supplemental insurance available Free meals at communities This position is eligible for Eskaton's health benefits package the first of the month following 60 days of employment and Paid Time Off benefits program after 90 days of employment. Position Summary: Applies understanding and knowledge of computer software and hardware to assist users through diagnoses and resolution of problems with follow-up steps. Records and prioritizes requests for assistance in appropriate logs. Coordinates referrals to appropriate technical, professional, or service personnel for services, repairs, and training. Monitors the operation of the centralized computing facility; monitors system performance; and analyzes potential problems and takes corrective action or seeks assistance as needed. Provides installation and support for end user computer equipment. This position is fully remote and will support our Bay Area locations in Danville, Pleasanton, and Burlingame. Occasional travel to these locations will be required, about 25% of the time, the rest is fully remote. The starting salary for this position ranges from $33.35 to $49.74/hour. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. Position Responsibilities include: Receives and provides initial response to requests for assistance to the Information System Department. Provides immediate assistance to users within the limits of the remote help functions and skill level available. Provides continuing notification to users on the status of existing help requests. Maintains up to date knowledge of computer operating procedures and operating standards. Processes routine and requested job streams based upon schedule, priority, and special instructions; ensures accurate response to job stream requirements; adheres to schedules in order to meet deadlines; documents deviations from scheduled processes, and maintains operational logs, and documentation of all jobs, backups, etc. Reviews abnormal end of job conditions and other suspicious messages from system utilities and software; communicates problems to the proper staff; documents problems and takes corrective action as directed; contacts field service representatives to report equipment problems, documents equipment problems and performs modem tests as needed. Qualifications Education: Requires two years of college with emphasis in computer technology or a combination of college education and equivalent work experience. Appropriate certification levels for the technology in use at Eskaton. Certification such as A+, Cisco, Citrix, and Microsoft is preferred. Training and Experience: Four or more years of experience, with two years required on equipment used by the company. Local and Wide Area Network, data communication, mid-range computer, and microcomputer experience are required. Job Knowledge: A working knowledge of modern information technology systems. Knowledge of information systems requirements for installing and maintaining computer software, computer equipment and various business applications. A working knowledge of operations procedures with expertise in job control, job recovery, file management, documentation and procedure writing. Must have working knowledge of computers, cabling standards, local/wide area networks and data communication networks and standards. The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, TB screen test and health screen. Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Posted 3 days ago

Retail Cashier & Sales Floor Support - Shoes - Somerset Collection-logo
NordstromTroy, Michigan
Job Description The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale. A day in a life… Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion Be a great team player by doing your part of keep the department “runway ready,” including straightening up, lightly cleaning and restocking the cash wrap area and sales floor Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program Flexible to support other areas of the store including order fulfillment and order pick-up You own this if you have… The ability to prioritize multiple tasks and requests from customers in a fast-paced environment Excellent communication and interpersonal skills Strong organization and follow-through A knack for problem solving Proficiency with computers and an interest in learning new computer applications The ability to work a flexible schedule based on business needs We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $17.75 - $18.45 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

Posted 4 days ago

Operations Support Specialist, Level 2-logo
AvaloreFort Meade, Maryland
Description At Avalore, we are a mission-driven, veteran-owned small business that helps government agencies harness the power of data and emerging technologies to solve complex problems. Our team combines deep technical expertise with a passion for public service, delivering innovative, responsible solutions in AI, data governance, cybersecurity, and enterprise transformation. Joining Avalore means working alongside experts who have successfully led high-impact initiatives across the DoD and Intelligence Community, and being part of a company that values integrity, agility, and purpose. Your responsibilities will include: Monitors and triages incoming work items, Analyzes and compiles information to create new actions, Routes actions to appropriate stakeholders, Documents and tracks actions to completion, Analyzes and summarizes key points relevant to government decision makers, Organizes and relays government responses. Requirements Three (3) years of relevant experience and a Bachelor's degree OR Four (4) years of relevant experience and an Associate’s degree, Two (2) additional years of relevant experience may be substituted for an Associate’s degree for a total of six (6) years. Degree in Law, Business, Accounting, or a related field (e.g., Finance, Economics, Management and Information Technology). Relevant experience must be performing compliance, legal, auditing, or related work, and can also include working in an area directly related to customer mission Must possess a U.S government Top Secret security clearance with SCI eligibility and a polygraph (TS/SCI w/ polygraph). Ability to work independently and manage multiple priorities. Applicants must be currently authorized to work in the United States on a full-time basis. Avalore will not sponsor applicants for work visas for this position. Benefits Eligibility requirements apply. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Employee Assistance Program

Posted 30+ days ago

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Rite of Passage BrandHarrisburg, Arkansas
✨Join a group of passionate advocates on our mission to improve the lives of youth! Rite of Passage Team is hiring for a Direct Juvenile Support Worker at The Harrisburg Juvenile Treatment Center (H.J.T.C) in Harrisburg, Arkansas ✨ The Harrisburg Juvenile Treatment Center, is dedicated to providing at-risk young females with a comprehensive, trauma-responsive program that fosters both personal and academic growth. Our facility is designed to create an environment where young women can rebuild their lives and develop the skills necessary for a successful future. Our goal is to empower young women to grow into successful, resilient adults. By offering the necessary resources for academic, vocational, and emotional development, we aim to give our residents the tools they need to thrive. If you are dedicated to fostering education, personal growth, and second chances, join us at The Harrisburg Juvenile Treatment Center, so together we can help create brighter futures for the young women in our care. Pay : $17.75 - $18.82 per hour based on education and experience. Schedule includes 4 hours of guaranteed overtime each pay period Perks & Benefits: Medical, Dental, Vision and Company paid Life Insurance within 90 days, 401k match of up to 6% after 1 year of employment, Paid Time Off that can be used as soon as it accrues and more! What you will do: A Direct Juvenile Support Worker provides in person safety and security around-the-clock. In this role, you will provide for the physical, personal and health needs of each youth through individual mentoring and skill development. Direct Juvenile Support Workers provide an atmosphere that is supportive of the youth’s needs; monitor and document behaviors and activities; and participate and assist with educational, social, athletic and recreational activities. Direct Juvenile Support Worker will collaborate with other professional staff to establish and meet the goals of each youth's treatment plan. To be considered you should: Possess a high school diploma or equivalent ~ Be at least 21 years of age ~ Be able to pass a criminal background check, drug, physical, and TB test ~ Be able to pass a search of the child and adult abuse central registry Apply today and Make a Difference in the Lives of Youth! After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As a Direct Juvenile Support Worker, you will have the unique opportunity to create a positive, safe and supportive environment for the youth we serve while building a career rich in growth opportunities and self-fulfillment. Follow us on Social! Instagram / Facebook / Linkedin / Tik Tok /

Posted 30+ days ago

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MRC Global USLaSalle, Colorado
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Performs administrative, clerical, and data entry duties to support sales operations. Salary Range $20.77 - $24.57 depending on position qualifications, job-related skills and experience, education, certifications, and geographic location. Benefits Comprehensive benefits packages that include health insurance, retirement plans, vacation, vacation purchase program, and other employee assistance offerings. Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. Contribute to the efficient and effective operation of their team or department in order to meet MRC Global objectives . Establish and maintain relevant files and process incoming and outgoing mail . Answer incoming calls from customers and internal contacts, take messages, and follow up as appropriate . Perform efficient and accurate data entry using MRC Global - specific software: may include purchase orders, sales orders, expediting , sales quotes, buyouts, and/or direct shipments with vendor verification . Confirm the accuracy of purchases with vendors, including shipping, billing, and customer support . Assist with ongoing competitive analysis to include the preparation of reports or other materials . Assist with general office duties and related tasks, i.e., travel arrangements, expense reporting, copying, filing, and office supply orders . Establish excellent rapport with management, corporate employees, branch employees, vendors, and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills . Perform other duties or projects as assigned . Take reasonable care for the safety and health of yourself and others . Report workplace hazards, injuries, or illnesses immediately . Qualifications Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. High school diploma or GED (General Education Degree ) . Two years’ experience working in a business office . Experience or the ability to learn purchasing systems, RAZOR, and other MRC Global-specific software . Ability to maintain strict confidentiality (specifically regarding department, contracts, and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team . Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook . Ability to work scheduled and unscheduled overtime. Additional Qualifications : Must have the ability to provide documentation verifying legal work status . Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries . Ability to understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines. Working Conditions For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice

Posted 3 weeks ago

DIRECT SUPPORT PROFESSIONAL (Part time Weekend Shifts available)-logo
SCO Family of ServicesCentral Islip, New York
Provides close supervision for individuals in accordance with the individual treatment plan. If individual is on a 1:1 supervision status, provides continual supervision as noted in plan. Completes transfer form when transferring individual's care to another staff. Participates in the individuals' program planning meetings; reviews and signs off on Annual and Semi-Annual Treatment Plans. Maintains individuals' possessions in a neat and orderly manner; communicates needs for the individuals to the management; completes documentation in accordance with program procedures. Transports individuals in a safe and comfortable manner; follows all NYS laws and agency procedures; maintains valid NYS Driver's License; completes all documentation including vehicle logs in a timely and complete manner; communicates condition of vehicles to management; ensures that the individuals have the optimum experience by not having the radio too loud, maintaining the temperature at a comfortable level, etc. Maintains the physical plant and agency property in a clean and safe manner; communicates any issues to management. Provides all other duties as needed or requested to ensure that the individuals are safe, healthy, and comfortable. Complies with OPWDD regulations and agency procedures Obtains and maintains SCIP-R certification; attends all mandatory training. Obtains and maintains AMAP certification and submits a copy of the certification to each program in which he/she administers medication. Attends all staff meetings including in-services and trainings. Demonstrates competency in all required training areas A minimum of high school diploma or GED A clean and valid NYS driver’s license required Experience working with people with developmental disabilities/traumatic brain injured preferred Ability to complete SCIP and AMAP training SCO Family of Services is an equal employment opportunity employer

Posted 30+ days ago

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Worldwide TechServices OpenLouisville, Kentucky
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Talent Manager (Administrative & Customer Support)-logo
Robert HalfWoodland Hills, California
JOB REQUISITION Talent Manager (Administrative & Customer Support) LOCATION CA WOODLAND HILLS JOB DESCRIPTION Job Summary Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half’s presence in the local business community. The typical salary range for this position is $68,640 to $71,00. The salary is negotiable depending upon experience and location. Qualifications: BA/BS degree preferred. 1+ years administrative or customer support experience preferred. 2+ years’ experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multi‐call, multi‐decision maker environment. Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long term relationships. Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce). Knowledge and familiarity with administrative and customer support department operations. Positive attitude and an engaging businesslike approach. Top Reasons to Work for Robert Half: EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER – For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match. PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com . UPWARD MOBILITY – With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond. TOOLS FOR SUCCESS – We provide world-class training, client relationship management tools and advanced technology to help you succeed. RESPECTED WORLDWIDE – Robert Half has appeared on FORTUNE magazine’s list of “Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world. OUTSTANDING CORPORATE RESPONSIBILITY – We believe in an “Ethics First” philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half’s Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility . Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB LOCATION CA WOODLAND HILLS

Posted 3 days ago

Senior Manager, Support Operations-logo
StepfulNew York City, New York
About Stepful : Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—especially those from underserved communities—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to build talent pipelines and address the growing shortage of allied health workers. Our graduates, including Medical Assistants, Pharmacy Technicians and more, go on to work at major employers like CVS, NY-Presbyterian, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT . We were named the #1 EdTech company in the U.S. by TIME for 2025 . We’re unlocking the full potential of the global workforce—improving access to quality healthcare for everyone, everywhere. Our values : We credit much of our success to our exceptional team. We’re looking for mission-driven individuals who thrive in fast-paced, sometimes ambiguous environments, and embody our four core values: Care first : We do whatever it takes for our students to succeed. Learn quickly : We test, learn with data, and iterate. Build together : We win when we rely on each other. Own it : We show up, take initiative, and show pride. The opportunity : Stepful is seeking a Senior Manager, Support Operations to enhance our operational efficiency as we scale from 25,000 active students to over 100,000 active students. This is a pivotal moment for our organization and an opportunity to be a force-multiplier in streamlining our communications to students across various channels. The Senior Manager, Support Operations will build systems, identify tooling and leverage AI solutions to standardize how we communicate with students throughout their journey with Stepful: from admissions through to job placement and everywhere in-between. This is a hybrid role (working three days/week from our office in NYC) reporting into our Head of Student Operations. What you’ll do : Make Data-Driven Decisions: Create and maintain dashboards and forecasts that inform both resource planning and capacity management Frameworks: Build and lead escalation frameworks to address student concerns swiftly and effectively Optimization & Standardization: Identify operational gaps and implement solutions to standardize our student communications across various channels and programs Enhance Operational Efficiency: Leverage AI-driven solutions to reduce workload on support staff, allowing them to focus on more complex, high-touch tickets People Management: Lead a team of support specialists to provide an exceptional student experience Customer Advocacy: Act as the voice of the student within Stepful, ensuring their needs are represented and addressed appropriately Cross-Functional Collaboration: Work closely with various business partners to improve and optimize the student experience for superior retention, graduation and job placement rates What you’ll bring : At least 8 years of experience in customer support, operations or a similar discipline, preferably within a B2B2C setting At least 2 years of people management experience Experience managing a complex, multi-faceted customer journey inclusive of various forms of support (i.e., sales support, technical support) A proven track record of both optimizing and standardizing support operations through technology and creative solutioning, at scale Familiarity with leveraging AI-enabled solutions to automate support Experience creating dashboards, tracking metrics and forecasting using tools such as Excel/Google Sheets and/or BI/data visualization tools (Looker, Tableau) Empathy for both our support team and our students Ability to influence and inspire cross-functional teams Bonus points if : Experience in a high-growth, scaling startup environment Interview Process : Introductory call with Talent Acquisition team member Interview with Hiring Manager Take-Home Assignment Virtual On-Site Panel Interview Benefits and Compensation : Meaningful Equity Stake Subsidized Medical, Dental, and Vision insurance plan options 401(k) FSA, HSA and commuter benefits Open vacation policy, including: Guidance of 15 days PTO annually Stepful closed the last week of December 15 work-from-anywhere days 10 public holidays observed for 2025 The target base salary range for this opportunity is $160,000 - $180,000 , and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer . We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Posted 2 weeks ago

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Beautiful Minds GroupAkron, Ohio
Job Summary We are looking for Direct Support Professionals to join our team! You will be directly working with clients, following a one-on-one care plan onsite at one of our Group's Residential Sites. You operate with a big heart, not only providing personalized and attentive care but by building genuine relationships with those you serve. You are detail-oriented, reliable, highly organized, and committed to creating a healthy environment that meets our client needs. Strong verbal and written communication skills are needed to succeed in this role. Prior Home Health Care, Direct Support Professional or work as an Independent Provider with disabled persons is highly desired. This is a part time PRN position, Candidates interested in this role MUST have weekend availability and the ability to report to shifts on short notice in some instances. Applicants that do not meet the below listed requirements are encouraged not to apply at this time and may not be considered for this role. Requirements High School Diploma or GED (Required) Driver’s license (Required) Valid and current vehicle insurance (Required) CPR certification (Required) 8hr DSP accreditation certificate recognized by The Ohio DODD (Required) Medication administration certificate recognized by The Ohio DODD (Required) Ability to report to shifts on short notice on weekends (Required) Responsibilities Assists with living tasks such as personal care, grooming, and hygiene Supports meal preparation and feeding Administers medications and monitors health Promotes independence through life skills training Provides transportation to appointments and community activities Encourages participation in social and recreational outings Maintains a safe and clean living environment Documents services accurately and communicates effectively with the team Supports individuals with dignity, respect, and a person-centered approach Compensation: $18.00 - $20.00 per hour About Beautiful Minds Group Beautiful Minds Group was founded in Akron, Ohio in 2020 by brothers, Jibreel and Nadir Hazly. Growing up, the brothers helped raised their youngest brother who was diagnosed with autism at the age of three. Being raised close in age and in the same household taught Jibreel and Nadir exactly what people with disabilities go through in all facets of life, which inspired them to help others facing similar challenges in their community. (CEO) Jibreel Hazly is a college graduate and former professional football player. While in college he would return home during break and work with his youngest brother as well as other clients in his community. Jibreel and his brother, (COO) Nadir Hazly recognized opportunity to improve the quality of care, which would make a difference in their community. Beautiful Minds Group has grown to become a highly recognized and respected Home Health company in multiple counties in Ohio such as Portage, Summit, and Cuyahoga Falls to just name a few. We know our quality of work, and attention to detail is second to none and always go the extra mile for our clients. We warmly welcome you to apply to Beautiful Minds Group, "Where Different is Beautiful".

Posted 1 week ago

Direct Support Professional-logo
Community OptionsPottsville, Pennsylvania
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are Now Hiring Full-Time, Part-Time, PRN Direct Support Professionals (DSP), Caregivers, Direct Care Staff, Home Health Aides in Tamaqua, PA to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This is a fantastic opportunity for professional growth, while making a difference! No experience required– we provide PAID training! Starting pay is: $15.50 an hour We are offering a $250 Sign-On Bonus opportunity for Full-Time & Part-Time New Hires! (Must complete 90 days of satisfactory employment to be eligible) Responsibilities Provide direct care to individuals with intellectual and developmental disabilities tailored to their Individual Support Plan (ISP)/Person Centered Plan (PCP) Assist with daily routines including cleaning, cooking, feeding, medication administration, and maintaining personal hygiene Monitor the health and medical needs of individuals and immediately report any concerns Assist with the learning and development of independent and community-based skills Participate with individuals in community, social, and recreational activities Drive individuals to medical appointments and activities in the community Ensure program documentation and billable records are completed accurately and timely Build a support network for individuals by developing and maintaining relationships with community members, businesses, and families Ensure work locations and vehicles are clean and well maintained to provide a safe environment Additional tasks and responsibilities may be assigned Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Minimum Requirements: High School Diploma or GED Valid driver’s license with a satisfactory driving record Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Excellent verbal and written communication skills Excellent time management skills Working Conditions: Work in residential programs, day programs, and in the community Transport individuals utilizing your own vehicle or company provided vehicles Schedule may change due to business needs and may include evening and weekend hours Overtime may be required due to business needs May be required to lift or move 25+ pounds Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities If you have any questions, please don’t hesitate to contact the friendly staff at our Schuylkill, PA office! Phone Number: ( 484) 662-3603 If interested, please click Apply Now or Send Resumes to: Resumes-SK@comop.org Community Options is an Equal Opportunity Employer M/F/D/V

Posted 30+ days ago

On-Site Support Lead-logo
LeidosCavalier, North Dakota
Job Description ​ ​ Looking for an opportunity to make an impact? Join the Leidos Digital Modernization (DigiMod) team in accelerating information technology in a changing world where we make a difference by modernizing critical networks for our government and commercial customers. ​ ​ At Leidos , we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainabl y . Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. ​ ​ Are you ready to challenge yourself with an organization that encourage s & support s career growth on an enterprise-wide scale? Your greatest work is ahead! ​ ​ We are in search of a n On-Site Support Lead to join our Air Force Enterprise IT as a Service (EITaaS) Base Infrastructure Modernization (BIM) program . As a n On-Site Support Lead , you will serve as the primary Point of Contact (POC) for the Space Force’s base operations and technical teams . The On-Site Support Lead will interface daily with multiple system owners, engineers and technical teams to ensure that Customer-specific requirements are translated into solutions that meet the Customer’s mission needs . This position is responsible for providing expertise and guidance for base operations as well as support for LAN infrastructure and system modernization . The position requires both technical, hands-on networking skills as well as strong leadership and communication. The On-Site Support Lead will also support deployment of modernized IT capabilities and be responsible for overseeing the transformation of Leidos modernized enterprise solutions into base operations . ​ ​ Qualified candidates will have a strong technical background sufficient to understand the Government's requirements, and work closely with the Government and Leidos leadership to facilitate effective planning and accomplishment of mission objectives in a timely manner . ​ ​ In addition to developing solutions, you will help the Government customer understand the value and benefits of the Leidos solution, explain technical capabilities, features and transformation strategies and engage in proof of concepts. ​ ​ ​ Primary Responsibilities: ​ Engage the client, where applicable, in the base operations process to ensure mission requirements are met ​ Review new and existing SOPs for compliance with mission and operations requirements . ​ Provide technical guidance and recommendations to the Space Force Customer and Leidos operations teams . ​ Document and communicate requirements to the Leidos engineering team . ​ Participate in testing to ensure requirements are adequately met. ​ Facilitate training of the operations team on newly deployed equipment. ​ Attend team lead sessions and act as a conduit with the program leadership team ​ Support the project lifecycle for infrastructure and technology changes, with emphasis on operational impacts ​ Collaborate using information and knowledge sharing networks and professional relationships to achieve common goals ​ Lead a team of Leidos employees and sub-contractors. Responsible for defining the team’s direction and ensuring that individual and team goals align with the organization and customer mission. ​ Provide guidance, support, and resources to help team members succeed and feel motivated to contribute their best work. ​ Foster an environment of employee growth and development, promoting continuous learning and provide opportunities for skill enhancement. ​ Responsible for team staffing activities, as well as addressing performance concerns, resolving disputes or disagreements within the team. ​ Basic Qualifications: ​ ​ Bachelors Degree in Information Technology or a closely related field and at least 8+ years of prior network engineering experience or Masters with at least 6+ years of prior network engineering experience. ​ Additional years of experience may be accepted in lieu of degree ​ Experience lead ing information systems and network operations teams ​ Must have strong problem-solving, analytical, communication and people skills ​ Demonstrate poise and ability to act calmly and competently in high-pressure, high-stress situations. ​ Must have experience in operation of large communications networks. ​ Experience in analysis and the ability to generate reports using various tools is . ​ Must have an active Secret security clearance and be a US Citizen. ​ Must possess or be willing to obtain one of the following certifications within 60 days: ​ SecurityX / CASP+ ​ CCNA ​ CCNP Security ​ CCSP ​ GCED ​ GCIA ​ GCLD ​ GDSA ​ GFACT ​ Preferred Experience: ​ Demonstrated experience with an Air Force or Space Force Customer, and/or prior military experience ​ Prior technical roles within similar organizations with growing duties and responsibilities ​ ​ Clearance Required: ​ Must be a US Citizen and have at a minimum a Secret clearance. ​ ​ Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.” Original Posting: August 4, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $104,650.00 - $189,175.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Posted 3 days ago

Direct Support Professional (DSP)-logo
Saratoga BridgesSaratoga Springs, New York
“Find YOUR mission” Now Hiring Direct Support Professionals to work our homes. Joining Saratoga Bridges is more than a job, it’s a Mission: Teamwork: be inspired and work with a great team of Direct Support Professionals whose soul mission is to provide the best possible supports for persons with differing abilities. Culture: supportive, welcoming, and hard working with a person first approach and a focus on our mission. Learning and Development: we welcome people both new and experienced to the field. We provide in-depth training to get you started. Additional training and mentoring are available for those who want to advance their careers. What you will do: assist people to fulfill their expectations in life, whether it be at home, in the community, on vacation, or at work. The Direct Support Professional role is extremely important to those who will rely on you to be there for support. You will be a change agent in their lives. Training is located in Ballston Spa. We are hiring for locations in Saratoga, Middle Grove, and Corinth areas. Chances are we have a location near you! We offer: A rewarding career! Flexible work schedules including short work weeks, and weekend on/weekend off positions. Competitive benefits package Excellent Health Insurance with no co-pays! Advancement opportunities Referral bonus Paid Training Starting full-time pay rate is $21.00-$22.00 There are shift differentials for weekends and overnights For over 60 years Saratoga Bridges has been a well-known and accomplished leader in providing services for persons with differing abilities. We invite you to “Come Find YOUR mission” with us.

Posted 30+ days ago

Direct Support Professional (Opwdd)-logo
SCO Family of ServicesSouth Richmond Hill, New York
Provide close supervision for individuals in accordance with the individual treatment plan. If individual is on a 1:1 supervision status, provide continual supervision as noted in the treatment plan. Complete transfer form when transferring individual's care to another staff. Participate in the individuals' program planning meetings; reviews and sign off on Annual and Semi-Annual Treatment Plans. Maintain individuals' possessions in a neat and orderly manner; communicate needs for the individuals to the management; complete documentation in accordance with program procedures. Transport individuals in a safe and comfortable manner; follow all NYS laws and agency procedures; maintain valid NYS Driver's License; complete all documentation including vehicle logs in a timely and complete manner; communicate condition of vehicles to management; ensure that the individuals have the optimum experience by not having the radio too loud, maintaining the temperature at a comfortable level, etc. Maintain the physical plant and agency property in a clean and safe manner; communicate any issues to management. Provide all other duties as needed or requested to ensure that the individuals are safe, healthy, and comfortable. Comply with OPWDD regulations and agency procedures. Obtain and maintain SCIP-R certification; attend all mandatory training. Obtain and maintain AMAP certification and submit a copy of the certification to each program in which he/she administers medication. Attend all staff meetings including in-services and trainings. Demonstrate competency in all required training areas. Qualifications A minimum high school diploma or GED. A clean and valid NYS driver’s license preferred. Experience working with people with developmental disabilities/traumatic brain injuries preferred. Acceptable background clearance check through State Central register and compliance with health regulations for physical examination and Mantoux

Posted 1 week ago

W
WSINeenah, Wisconsin
We are hiring a Customer Service Support Specialist to provide technical administration within Zendesk, supporting the Customer Service department and our customers. This position will ensure the systems, processes, and services run smoothly to meet objectives. This hourly position reports to the Director of Customer Service and will need to be able to come into the office located in Neenah, Wisconsin. DUTIES AND ACCOUNTABILITIES Be the System administrator for Zendesk. Assist Customer Service and customers with troubleshooting, resolving issues, and addressing system questions. Serve as a subject matter expert in Customer Service systems to support training and process documentation. Responsible for system administration of the Customer Service ticket management system. Act as a liaison between Customer Service and other departments to ensure issues are escalated and resolved. Routinely interface with external customers to respond to questions and provide information. Process customer order transactions in the system through to invoice completion and reporting. Conduct customer account order and billing audits, including the identification of out of scope work. Collaborate with internal teams regarding rate structures to ensure accurate system setup and billing. Participate in new customer onboarding project plans to ensure departmental best practices are utilized. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong technical and analytical administration, experience in Microsoft Suite, Power BI, and similar software. Knowledge of operational management systems such as Warehouse Management, and Order Management. Understanding of Reporting and Customer Portals, Workflow Ticket Management, and EDI requirements. Knowledge of billing terminology and associated system applications. Ability to work independently, is a self-starter, yet able to also thrive in a team environment. Exceptional organization and project management skills, with a passion for service and problem-solving. Ability to set goals and prioritize multiple initiatives with minimal guidance. Strong written and verbal communication skills, to communicate process concepts to non-technical end users. Positive and professional attitude toward an ever-changing environment. PREFERRED EDUCATION AND EXPERIENCE Previous experience managing Zendesk is helpful. 3-5 years working in a support environment. Bi-lingual capability is a plus. PHYSICAL CAPABILITIES AND REQUIREMENTS Willingness to travel when required, generally less than 10% of the time. Ability to sit for extended periods of time within an office environment. Ability to use hands and fingers for computer keyboarding, and answer phone calls. Ability to communicate via the telephone using speaking and hearing skills. BENEFITS AND TOTAL REWARDS Competitive wages, and opportunities for advancement. Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available. Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans. Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay. Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing. #LI-AP1

Posted 3 days ago

FIELD SUPPORT COORDINATOR (San Marcos, TX)-logo
CorbinsSan Marcos, Texas
At Nox Group, we are dedicated to humanizing construction! Our enterprise owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels. Our teammates, partners, and customers can expect that we genuinely care to serve them and look out for their best interests. As one of the fastest-growing industrial construction enterprises in the US and an industry leader in data centers, manufacturing, semiconductor, and water/wastewater treatment facilities, we continually look for people who are excited about personal growth and can contribute to our mission of being empowered thought leaders boldly changing the construction industry. We are seeking a Field Support Coordinator to join our Field Support Team at our San Marcos, Texas warehouse. This role is essential in ensuring our field teams have the tools and resources they need to operate efficiently. With a mix of hands-on and administrative/computer-based work, every day brings new challenges and opportunities. Responsibilities Perform as a liaise for tool needs across jobsites. Provide both physical and technical support to our field personnel and execute tool requests for work sites. Build and maintain positive correspondence with company personnel. Dispense information on continual questions regarding tools and tool requests. Input and track tools and other assets using computer software. Maintain records of tool assignments and any required documentation. Generate delivery requests and prepare tools for delivery to site. Conduct maintenance of existing tools and equipment. Assemble, breakdown, and inspect tool assets for needed service intervals or repairs. Create tool and safety equipment orders for stocked items to minimize shortages of crucial, frequently used items. Analyze receiving paperwork of delivered goods from vendors, verify accuracy of shipped quantities, and communicate any discrepancies. Administer tool audits at jobsites. Travel is provided to jobsites. Assist with the cleaning, organizing and overall maintenance of the warehouse at the main office. Accept parcels mailed to main office and notify addressee of receipt and/or deliver items to associates desk or office. Perform other job-related responsibilities / functions as required by business needs. Qualifications Proven work experience as warehouse and/or relevant logistics function. Analytical, problem solving and organizational skills. Demonstrate ability to lead and manage staff. Proficient with and aptitude to quickly learn Microsoft suite and other computer software/programs. Ability to build and maintain positive relationships. Ability to work independently and manage multiple requests. Ability to lift up to fifty pounds, unassisted, as required. Ability for stand for long periods of time in one place and walk the office/job-site throughout the day. Ability to work from various heights via ladders, scaffolds, aerial lifts, catwalks and other safe work platforms and area when necessary. Able to work a 40-hour work week, with overtime and off-hour shifts as required. Able to work in extreme weather conditions and elements, indoor or outdoor, including heat, cold, rain, mud, dust, and snow depending on the job location. Education & Certifications High school diploma or G.E.D. equivalent. Valid driving record. OSHA 10 certification Preferred - You may be required to obtain this certification within your first 90 days of employment. Preferred forklift experience or willingness to learn. Safety Level This is a safety sensitive position and all applicable policies including drug test and background check will apply. The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to: Potentially lift up to 50 pounds Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing Potentially operate a motor vehicle, crane, tractor, etc. We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance to the Americans with Disability Act (ADA) Additional: Pay: $21-26/hr Schedule: Monday-Friday Hours: 5:30am to 2:30pm, hours and overtime dictated by job It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 5 days ago

Direct Support Professional II Part Time-logo
Evergreen Life ServicesOklahoma City, Oklahoma
Evergreen is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status. Title: Direct Support Professional II Reports To: Home Manager/Day Program Supervisor Classification: Part-Time FLSA Status: Non-Exempt Created: November 29, 2013 JOB SUMMARY Responsible for maintaining a healthy, safe, and therapeutic environment for individuals served and following through on their individual care plans. Administer medication as allowed by appropriate state medication administration guidelines. ESSENTIAL JOB FUNCTIONS Ensure the health and welfare of the individuals served. Assist individuals served with medication and treatment plans as needed. Count and dispense appropriate medications as outlined in state medication administration guidelines. Train individuals served in the care and cleaning of their living area or home by performing and modeling simple tasks such as making a bed, cleaning the floor, and other basic housekeeping tasks. Clean the living area and assist individuals served with laundry. Report general maintenance needs of living area or home unit. Assist individuals served with money management, including budgeting, banking, and shopping. Assist individuals served with daily life activities such as meal preparation, reading usage, use of telephone, use of community services (e.g., post office, mass transportation), housekeeping, clothing care, self-care, and personal hygiene. Participate in the development and implementation of the active treatment plan and nutritional, behavioral, and physical support plans. Accompany and transport individuals served to activities such as medical/dental appointments, church services, recreation areas, work, and shopping as requested. Make food and non-food purchases for the home when requested. Prepare meals. Ensure the maintenance of the home and grounds is done as requested. Complete all required documentation (e.g., daily notes, incident reports, medical information such as seizures, vital signs as trained medication errors, etc.) following applicable state agency(ies) and Evergreen Presbyterian Ministries, Inc. policies and procedures. Implement behavioral and other programs as trained and requested. Assist individuals served with their goals as outlined in their plan of care document(s). Identify potential behavior triggers and defuse or redirect them as needed to ensure the safety and well-being of all involved. Provide transportation for individuals served in the company or personal vehicle as requested, i.e., appointments, activities, etc. Report accidents/incidents and suspected cases of abuse or neglect of individuals served per Evergreen policies and procedures. Provide instruction to individuals served involved in work activities associated with vocational opportunities. QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE Effectively read, write, and communicate verbally in English and must be able to read and understand instructions, perform record-keeping, and write reports. Valid driver’s license—which meets Evergreen requirements for insurance purposes and proof of liability coverage if a vehicle is owned—is preferred. Meet and maintain all requirements of the applicable state agency(ies), including good standing with the state abuse and neglect registry. Submit to and pass a drug screen and criminal background check. Ability to utilize basic computer skills (e.g., data entry, approving timesheets, etc.). Successful completion of appropriate state-required medication administration certification and up-to-date training. Must be at least 18 years of age (non-driver) or 21 years of age (driver). PHYSICAL REQUIREMENTS Constantly moves about to coordinate work. Regularly moves and positions objects weighing up to 50 pounds while assisting individuals served in home, workshop, or job site. Regularly assist individuals served physically by lifting and positioning them as appropriate. Constantly alert and aware of the needs of individuals served.. Occasionally exposed to viruses and infectious conditions. Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform essential functions. SUPERVISORY RESPONSIBILITIES Will not supervise. SPECIAL REQUIREMENTS Represent Evergreen in public in a fashion that would reflect the credibility and professionalism of the organization. Desire to work with people with disabilities and enhance their quality of life. Function successfully in stressful situations. Demonstrate high moral standards to be a positive role model for individuals served. Complete all orientation and on-the-job training before starting work. Work assigned shifts as required by management. Attend all training classes as required. Other characteristics of a successful DSP include but are not limited to the following characteristics: patience and composure, effective communication, dependability, effective interpersonal skills, awareness and attention to detail, advocacy, etc. EMPLOYMENT VARIABLES Must have a good driving record, which meets the minimum requirements for Evergreen and reliable transportation. Must pass a drug screen and criminal background check. Must be able to work a flexible schedule, which includes all shifts, including nights, days, and weekends. WORKING ENVIRONMENT May be required to work in a variety of settings and environments both indoors and outdoors. Compensation: $14.01 per hour

Posted 1 week ago

A

Direct Support Professional-AHRC Sea Cliff location Fri, Sat 3p-11p 16 hours

AHRC Nassau CareerSeacliff, New York

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Job Description

Fri, Sat 3p-11p 
16 hrs/week

Sea Cliff location

The pay range for this position is starting at $14.00 per hour and above based on experience

AHRC Nassau operates the largest residential program on Long Island. With over 100 supervised and supportive settings, each home reflects the interests of its residents. Direct Support Professionals work with each person supported toward reaching their goals and desired outcomes.

Qualifications:

  • High School Diploma or equivalent preferred.
  • Must submit a valid NYS drivers' license, and maintain a qualified driver status throughout employment.
  • Must have the ability to communicate and understand written and oral directives/information

Primary duties and responsibilities include but not limited to:

  • Practice and promote the agency’s mission statement and guiding principles in every interaction.
  • Provide ongoing support to the people that live in the Community Living Services program to ensure that a high quality of life is maintained.
  • Provide support in the areas of, for example, self-care routines, health, safety, household chores, socialization, and overall well-being.  

 

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