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Zeta Global logo
Zeta GlobalHyderabad, IN
Job Description: The Senior Application Support Engineer will be a very hands-on, senior member of the Technical Support Team responsible for providing technical assistance to zeta interactive clients and internal business functions. This is a customer-facing role, and requires excellent prioritization, responsiveness, and customer service, along with excellent verbal communication skills. Education: BSC / BTech / MCA / MSC Shift Timings: EST / PST Time Zone Role: 24/7 Support Must Have, Functional Skills and Experiences Experience leading technical support teams At least 3+ years' experience in 24/7 environment providing technical support Extensive problem solving and debugging skills Experienced in Problem and Incident Management Excellent interpersonal and communication skills Flexible in working outside of core business hours at short-notice Should have excellent written and verbal communication skills Experience of managing customers across locations/ geographies is preferred. Technical Skills and Experiences: Strong in MySQL/Oracle database and with minimum 2 yrs. of work experience involving DB Good knowledge on Shell Scripting Good Knowledge with Hand's on experience on Linux Operating system Web technologies & Networking Basics Apache Tomcat Web services DNS DHCP WWW ROUTER IP Classes Firewall Good to have; Linux Certification (RHCSA and RHCE) DB certification Personal Qualities Strong customer service and support focus with a desire to deliver a high-quality service. Self-motivated and highly professional with the ability to lead and take ownership and responsibility. Ability to multi-task, work under pressure and to tight deadlines A desire to learn and improve skills and knowledge. Fast learner, energetic and enthusiastic Adaptable and flexible to business demands Positive 'can-do' attitude Team player Soft spoken, work oriented, conscientious. Good decision making and problem-solving skills. Friendly, reliable, positive and acts appropriately and proactively. Company Summary: Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry's 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth. Our technology runs on the Zeta Marketing Platform, which powers 'end to end' marketing programs for some of the world's leading brands. With expertise encompassing all digital marketing channels- Email, Display, Social, Search and Mobile- Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable. Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html We invite you to explore this opportunity to be a part of the Zeta family……

Posted 30+ days ago

Chimes logo
ChimesEast Petersburg, PA

$18+ / hour

Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. Job Description: Under the general direction of the Division Manager of Residential Services, with specific supervision from the House Manager, is responsible for the provision of support, personal assistance, training, and quality care to people with intellectual disabilities residing in a community group home. Schedule Details: Part-Time Shifts Saturday- Sunday 4 pm- 12 am Saturday- Sunday 8 am- 4 pm Wednesday- Friday 12 am- 8 am Location: East Petersburg, PA Program: Residential Habilitative Program Pay Rate: $18/hour Job Duties: Assist persons served in reaching their goals of becoming more independent Act as a positive role model for persons served Provide guidance, instruction, coaching, and support, in accordance with individual plans Engage individuals in beneficial programs and activities Transport and accompany individuals into the community for appointments and outings Directly assist with personal care as needed Assist with meal preparation and routine homemaking duties Assume responsibility for the safety of the person served including medical/medication needs Apply approved behavior plans and intervention strategies as/if needed Complete records and reports; collect data according to Agency policy Minimum Requirements: Education: High school diploma or equivalent Experience: None required Licensure/Certifications: None Required Required Clearances: Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week): Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" Discounts on Verizon mobile service And More! Want to learn more? To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers . Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.

Posted 30+ days ago

CACI International Inc. logo
CACI International Inc.Lisle, IL

$63,800 - $127,500 / year

Lab Support Engineer Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US The Opportunity: CACI is looking for an entry-level Lab Support Engineer to join our team. As a Lab Support Engineer, you will assist with the design, assembly, provisioning, and maintenance of various telecommunications platforms to support CACI employees in a laboratory research, development, and testing environment. Responsibilities: Under direct supervision, assist with the design and implementation and maintenance of complex networked communications environments Install, monitor, diagnose and repair telecommunications platform hardware and system software Modify system hardware and configuration databases to conform to project requirements Assist with ordering and inventory management of lab systems and its components Assist with the architecture and administration of server virtualization and containerized environments (primarily VMware and Docker) Support systems running various operating systems (Windows, Linux, Unix) Support software/hardware automated testing environments Communicate with end users to resolve issues as soon as possible Travel to other CACI Locations or Customer Sites as necessary Understand and adhere to all CACI Ethical and Compliance policies Proactively ensure a safe work environment and adhere to CACI EH&S policies and procedures Perform other duties as required Required Qualifications: Bachelor's Degree or equivalent in Computer Science, Information Systems, Engineering, or other related scientific or technical discipline with a minimum of zero to two years of related experience. Knowledge of TCP/IP networking Knowledge of telecommunications platforms and protocols Excellent communication skills, both oral and written Ability to work under direct supervision and adapt to change Strong organizational and teamwork skills Excellent customer service skills Must have good work ethics and show diligence in work performed. Must take initiative and ownership of customer requirements and tasks Proficient in the use of Microsoft Office Schedule : Full-time Travel : Occasional - Up to 10% Desired: CCNA certification ____ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ____ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $63,800 - 127,500 USD CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 1 week ago

Upstate Cerebral Palsy logo
Upstate Cerebral PalsyCanastota, NY

$21+ / hour

Pay $21.00 an hour The Direct Support Professional (DSP) is responsible to implement each individualized plan, attend to personal care needs, oversee the health, safety and well-being of the people we support, keep nurses advised, participate in Agency activities, transport and accompany people we support on activities in the community, assist in daily housekeeping and other facility-related duties and maintain documentation in either or both the residential and/or day habilitation / community habilitation/ school age program site. Join the Upstate Caring Partners Team as a Direct Support Professional Upstate Caring Partners is looking for energetic and motivated staff to work with individuals with disabilities to help them achieve their goals! The DSP provides care, support, and assists residents with activities of daily living. Full-time, part-time, and weekend only opportunities exist. Valid NYS Driver's License required. No previous experience needed - we provide paid training! Starting pay $21.00/hour! BENEFITS Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off. Comprehensive Health/Dental/Vision Direct Deposit Flexible Spending Account (FSA) Retirement Plan 403(b) Life Insurance Voluntary Benefits Employee Assistance Program (EAP) Generous PTO Plans (Sick, Vacation and Employee Leave) Tuition Reimbursement Service Awards Employee Appreciation Events Employee Discounts Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org To access a copy of the job description Click Here - DSP Level II

Posted 30+ days ago

Tory Burch logo
Tory BurchChicago, IL

$16 - $19 / hour

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love- Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable- We change before we have to Entrepreneurial- We own it Collaborative- There's no "I" in Tory Client & Brand Focused- We put ourselves in Tory's shoes Live the Values- We show up for each other Functional Expertise- We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 16.00 USD - 19.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.

Posted 30+ days ago

Institute for Community Living logo
Institute for Community LivingBrooklyn, NY
Location Brooklyn 11203 Schedule Sun-Mon 7am-3:30pm, 16-hour AM Essential Job Functions DSP provide observations, evaluations, and reports to other team members to ensure and/or record an individual's progress toward treatment/habilitation goals. In accordance with habilitative plans, they guide and teach individuals to develop skills required for a more independent lifestyle. Incumbents may take a lead role in one or more of the following duties within a work site. Duties may be performed in several or all of the following areas: Personal Care Teaches and reinforces accepted infection control and personal grooming techniques; assists in bathing, dental care, hair and nail care, personal hygiene, toileting, incontinence care, menstrual care, and grooming routines as necessary. Teaches and assists individuals in dressing, clothing selection, storage, laundering and repair of clothing and accessories; helps them to shop for clothing. Teaches and assists in proper use and care of shavers and razors, eyeglasses, hearing aids, prostheses as prescribed by appropriate medical practitioner. Administers and teaches individuals first aid treatments; administers cardiopulmonary resuscitation techniques and performs other health-related techniques as required. Takes, records, reports temperatures, blood pressures, pulse rate, weight, and other significant symptoms/health-related occurrences; aids developmentally disabled individuals in understanding, recording, and reporting such factors. Maintains confidentiality of information. Reports unusual incidents and physical or behavioral symptoms promptly and accurately to the supervisor. Applies valid and accepted limits for inappropriate behavior and helps control and restrain individuals with challenging behaviors in their care. Administers prescribed medications and treatments; teaches, observes, reports problems and progress in self-administration of medications programs; assists individuals in achieving more independence in administration of medications; teaches use of skin care lotions, topical ointments, eye and ear drops and assists in their use as needed. Accompanies individuals to medical, dental, and other health-related appointments; delivers prescriptions to pharmacy, takes medication to home site and logs same; and instructs and observes individuals in use of those substances. Food Preparation, Mealtimes Assists individuals in eating who cannot feed themselves independently. Teaches individuals to eat in a family-style setting; models and teaches mealtime socialization skills. Teaches and assists individuals to plan, shop, store, prepare and serve meals using currently accepted nutritional standards; and to clean kitchen and dining areas, and dispose of leftover food safely. Maintaining the Environment Under the direction of the appropriate level supervisor, the DSP performs various tasks and duties to assure that the living environment is properly maintained and kept in a clean, neat and orderly condition. Performs/teaches developmentally disabled individuals routine housekeeping duties such as dusting, washing floors and walls, cleaning bathrooms, and vacuuming rugs. Assists developmentally disabled individuals in bed making. Follows safety procedures in living unit by mopping up spills, reporting unsafe conditions, teaches and reinforces fire safety procedures. Checks to see that fire exits are clear, night-lights and exit signs on, windows locked, etc. Stores supplies and assures that storage areas are kept in a neat and orderly condition. Responsible for storage and replacement of linens. May assist in various household inventories. Performs/teaches minor and routine maintenance tasks such as changing light bulbs, fuses, replacement of faucet washers; and obtains repair services for appliances. Performs/teaches routine removal of trash, cleaning of trash containers, ashtrays, etc. Teaches/performs outdoor maintenance tasks and repairs of residence, yard, garden, walks; reports need for or obtains repair services for automobiles, vans, mowers, etc. Checks fire equipment and reports any malfunction. Conducts fire drills following the fire evacuation plan. Individual Development, Personal Interests Teaches and reinforces use of a variety of communication skills. Guides individuals through motor exercises designed to increase physical coordinative functions. Teaches and reinforces principles of human growth and development, including human sexuality, as determined by each person's developmental level and program plan. Teaches acceptable work habits, e.g., punctuality, dress and grooming, to enable individuals to develop readiness for work outside the home, or in support of individuals' habilitative goals. Accompanies developmentally disabled individuals to community activities including worksites, cultural, religious and social events, day programs, and visits to health practitioners; aids them in developing awareness and use of community resources and in interacting with others. Provides support for maximum community integration. Transports/arranges for transport of individuals to community events; and aids them in development of their mobility skills. Maintains an adequate supply of and accounting of personal clothing and possessions. Teaches money management principles to developmentally disabled individuals; and completes/aids in completion of banking activities. Provides an accurate accounting of all financial transactions made on behalf of individuals in their care. Helps developmentally disabled individuals to develop/maintain positive interpersonal relationships with their peers, with others in their families, and with others in the community. Aids in explaining feelings, resolving conflicts, teaching/reinforcing acceptable means of dissipating frustration, and anger. If pets are in the home, teaches/assists with their feeding, grooming, and care. Teaches/supervises/participates in a variety of leisure and recreational activities, crafts projects, seasonal and permanent home decoration; assists in planning, supervising and conducting holiday celebrations selected by residents and staff. May accompany developmentally disabled individuals to dances, camping trips, swimming, horseback riding, basketball, or other sports; assists in selection and teaching of appropriate community inclusion leisure activities. Aids in the selection, purchase, care and use by developmentally disabled individuals of age appropriate personal belongings. Participating as Program Planning Team Member Observes and reports on behavior and specific responses to programming, medication, interpersonal relationships, etc. Actively participates at staff meetings by communicating observations concerning progress and reaction to various therapy programs. At meetings, may suggest alternative programs or procedures based on experience with the individual's habilitation plan. Records all significant behavioral responses in prescribed format. Participates in the development of individual program and habilitation plans. May be asked to assist in the orientation and training of other staff. Other duties that may be assigned Communication As members of the Program Planning Team, DSP communicate with other direct care staff or with supervisory or clinical staff for the purpose of sharing information and obtaining direction for specific assignments. They also communicate with the developmentally disabled individuals in their care, their families and others who meet them. Essential Knowledge, Skills and Abilities Knowledge of policies and procedures of OPWDD, as well as state and federal regulations as they apply to the care and treatment of the developmentally disabled. Knowledge of active treatment programs as they relate to the developmentally disabled. Currently AMAP certified or able to become certified within six months of hire. Currently SCIP-R certified or able to become certified within six months of hire. Currently CPR and First Aid certified or able to become certified within six months Ability to operate a motor vehicle safely Qualifications and Experience High school diploma or GED or possess a Direct Support Professional (DSP) Certificate from an accredited public or private organization and the ability to provide direct services to adults with developmental disabilities. Related experience is desirable. Current clean New York State driver's license might be required depending on the shift. Preferred Education and/or Experience Direct Care experience with people with mental and/or physical disabilities. AMAP, SCIP-R, CPR/SFA certified.

Posted 30+ days ago

A logo
Albany Medical Health SystemAlbany, NY

$38,938 - $50,619 / year

Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88 This is a medical billing position. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by hospital of Albany Med Health System by competing appeals, phone calls, and account review. Qualifications: High school diploma or GED is required. AAS degree is preferred. Knowledge in billing codes and EDI requirements. Knowledge of electronic claims processing and edits. Excellent decision-making skills, detail oriented, and have the ability to submit factual, timely and compelling appeal letters to payors regarding payment variances and denials. Able to communicate effectively and successfully with team members, providers, contractors, payors, and their Leadership group daily. Able to successfully balance the demands of a wide range of duties when given general direction, based upon standards, policies, and procedures. Essential Duties and Responsibilities: Use of payor websites for eligibility verification. Work with payors to resolve underpayments, overpayments, rejections & denials. Reviewing and replying to correspondence relating to the outstanding receivables and identifying and/or escalating billing issues to their manager in a timely manner. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Posted 1 week ago

Wolters Kluwer logo
Wolters KluwerChicago, IL

$91,600 - $126,800 / year

You will work as a consulting team member and an individual technical/business solutions consultant. Consulting work may include project management, technical consulting including product implementation, integrations, data import projects, and may include business-solutions consulting including the analysis of the client's current business objectives and business processes and designing and implementing solutions to meet the client's needs. Legisway is a SaaS productivity solution for corporate legal departments, helping them manage risk, obligations, milestones, and documents through an all-in-one set of management modules including entities, contracts, compliance, claims, intellectual property, real estate, invoices, GDPR and ticketing. In this hybrid (any WK office) position, you will be reporting to the Manager of Customer Success and Implementation within LR (Legal & Regulatory) US, a division of Wolters Kluwer. https://www.wolterskluwer.com/en/solutions/legisway Responsibilities: Collaborate and support customers in implementation planning, solutioning, and following best practices to achieve their goals. Perform complex configurations and application modifications to integrate with client workflow using best practices for customers. Gather technical specifications that meet the client's business needs and requirements. Manage customer SaaS implementations including client-build specifications and product customizations. Troubleshooting technical and configuration questions from our internal and external customers. Independently collaborate with technical teams for advanced issue resolution. Serve as the technical project manager, ushering clients through their implementation. Setting up clear milestones, communications, touchpoints, and issue management resolution Demonstrate intricate product functionalities. Work collaboratively with team members and others to foster an innovative, problem-solving environment. Collaborate with level 1 support team to ensure the highest standard of customer service and communication. Education: Bachelor's degree or equivalent experience. Experience: Experience with SaaS implementation - especially, experience working with configurable solutions. 2+ years' experience in a client-facing implementation role. 4+ years' experience in information systems experience Strong technical aptitude, experience with some level of SQL queries In-depth conceptual and practical knowledge related to technology implementations. Demonstrated analytical, and problem-solving skills with strong attention to detail. You will drive projects forward in an independent environment while being a resource for colleagues. Experience with Project Management tools (SmartSheets preferred) Other Knowledge, Skills, Abilities: Strong project management skills. Minimum 1 year of experience. Strategic Customer Service: Advanced skills in managing customer relationships. Deep Technical Knowledge: Extensive understanding of products/services. Solves complex problems; exercises judgment based on the analysis of multiple sources of information You will work independently and in a team environment. You will support multiple client projects simultaneously. Collaborate within Technical Support and through cross-functional Product teams. Demonstrated desired for learning and improvement. Travel Requirements: Minimal travel - less than 5% #LI-Hybrid Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $91,600 - $126,800

Posted 3 weeks ago

Harris Computer Systems logo
Harris Computer SystemsGeorgia, AL
Tier 1 Customer Support Analyst Overview Provide top-notch support to users of our web and mobile applications. Handle customer questions, troubleshoot issues, stay updated on product features, and meet performance goals. Strong communication, problem-solving, and technical skills are essential. Responsibilities Address customer inquiries via phone, email, SMS, chat, and tickets. Troubleshoot and resolve issues on our web and mobile platforms, especially those related to healthcare software. Assist clients with questions about revenue reconciliation processes within the software. Evaluate situations, review software settings, and find solutions or escalate complex problems. Understand customer needs and suggest appropriate solutions. Document all customer interactions in the tracking system (e.g., Salesforce) with accurate and timely updates. Follow guidelines for recording information and follow up to ensure issue resolution. Stay informed about our application platforms (Web, Mobile, Integrations), related technologies, and troubleshooting methods. Develop a solid understanding of API and web services technologies. Collaborate with team members and other departments. Share knowledge through training sessions and peer interactions. Participate in after-hours and weekend on-call rotations. Requirements Bachelor's degree in Healthcare Informatics, Health Information Management, or Information Technology; OR Associate's degree in Information Systems with relevant experience; OR High school diploma or equivalent with relevant application support experience. Experience or internship in technical customer service, application support, or IT help desk is a plus. Experience with healthcare software is highly desirable. Familiarity with revenue reconciliation concepts is an advantage. Strong verbal and written communication skills to explain technical information clearly. Strong analytical, research, and problem-solving skills. Ability to multitask, prioritize effectively, and handle common customer issues. Exceptional attention to detail and quick learning ability. Comfortable with computer, mobile, and internet technology. Friendly, helpful demeanor and strong customer service skills. What We Offer 3 weeks' vacation and 5 personal days. Comprehensive medical, dental, and vision benefits starting from your first day. Employee stock ownership and RRSP/401k matching programs. Lifestyle rewards. Remote work and more (Note: This role is not remote or telecommute). About Us Ingenious Med is a leading provider of healthcare IT solutions, empowering physicians and healthcare organizations to deliver high-quality patient care. Our innovative products and services help streamline clinical and financial workflows, improve patient outcomes, and reduce costs.

Posted 30+ days ago

T logo
The University Of Kansas HospitalShawnee Mission, KS
Position Title Application Analyst I (HITS Ambulatory Support) Broadmoor Campus Position Summary / Career Interest: Responsible for implementation and support of applications. Works closely with end users to troubleshoot and correct problems relating to applications and assists with conversions and implementations of software products. Uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products. Maintains and supports specified installed application software products. Responsibilities and Essential Job Functions Demonstrates accountability in delivering assigned task. Reports project issues and accomplishments to project manager. Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development. Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures and hospital/departmental policies. Participates in the planning, development, implementation, maintenance, support and evaluation of clinical or business application systems as assigned. These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing and troubleshooting. Participates/Contributes/Takes instructions in team and project meetings. Works closely with team/department members. Works effectively and efficiently as part of a team on assignments. Can work independently on some assignments. Takes direction. Under direct supervision, designs, documents, builds and modifies the complex critical applications in order to best meet the needs of the organization. Demonstrates knowledge of tools such as process flow documentation and base level project reporting. Under direct supervision, is able to research stakeholder request for optimizations using various tools including vendor application resources. Develops and maintains knowledge of interface design and development between various distributed systems. Understands interface protocols and specifications and how information can flow between systems. Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application must be obtained within 6 months of employment. Learns, develops, and maintains competency in the assigned application or technical area. Understands application impacts within the clinical and/or the business departments and resources. Maintain certification/proficiencies once obtained. Develops a basic understanding of system logic concepts (for example, routing rules). Develops competence in the area of mentoring new analysts. Demonstrates excellent customer service skills. Participates and contributes in various team meetings. Develops understanding of project management methodologies including planning, scope definition/documentation, timeline development, dependency consideration, staffing, project structure and statusing/issue management. Also gains understanding of project management tools, such as Eclipse, SharePoint issues lists, etc. Contributes and participates in turnover documentation and presentations when projects are complete and handoff to other analysts for support is conducted. Develops understanding of testing concepts including different types of testing and their objectives. Develops and executes test scripts based on future state workflows and software enhancements/fixes. Is responsible for maintenance of test scripts as workflows change based on software changes or user requirements. Documents status and issues of testing and participates in troubleshooting and issue resolution. Participates in testing planning by helping identify test scripts needed, patients needed, and resources to include. Reviews future state workflow documentation with Trainer for curriculum development. Validates training curriculum with Trainer. May also serve as proctor during training events. Reviews training questions during training events and helps to document responses. Participates in communication development of optimizations by producing screen shots and explanations of new feature/function/workflow. Responds to off duty call Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience Associates Degree in Information Technology Or four years' experience in application analyst role in a healthcare setting. Preferred Education and Experience Bachelors Degree in Information Technology Required Licensure and Certification Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application. The certification must be obtained and maintained according to Epic's CEE program guidelines in order to be qualified for, and maintain, occupancy in this role. within 180 Days Time Type: Full time Job Requisition ID: R-42510 We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Posted 30+ days ago

T logo
Thomas Allen Inc.Shoreview, MN

$11 - $19 / hour

Direct Support Professional - Shoreview Area American Sign Language Fluency is Preferred and includes + $1.00/hour Are you passionate about making a positive impact on the lives of individuals? Do you thrive in a supportive and inclusive environment where your skills and compassion can shine? We're looking for dedicated individuals to join our team as Direct Support Professionals (DSPs). Current Open Schedule: FT PM Shift: Mon, Thu, Fri- 2p-10p & Sundays 8a-10p FT Sleep Overnight Shift: Sun, Mon & Tue. 10p-8a FT Sleep Overnight Shift: Wed, Thu. & Fri. 10p-8a What We Offer our Team Members! Benefits provided to Full-Time Employees (35+ hours/week) 7 Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and one Floating Holiday to use when it matters most to you! Paid Leave = Paid vacation time off to help you recharge and maintain work-life balance & Earned Sick and Safe Time (ESST) Paid Leave (Hourly, Non-Exempt) Years of Service Estimated Annual Hours 0-1 78 1-5 130 5+ 182 Comprehensive medical, dental, vision, disability, and life insurance coverage Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses 401(k) program to help you plan for your financial future Mileage reimbursement for work-related travel Paid training and certifications to help you develop new skills and advance your career Employee appreciation programs to recognize your contributions and efforts Mental health support to prioritize your well-being Opportunities for career advancement and growth to help you achieve your professional goals Benefits provided to Full-Time Employees (30-34 hours/week) All of the Above, except vacation time (ESST only) Full insurance benefits, mileage, paid training, and more! Benefits provided to Part-Time and On-Call employees: Earned Sick and Safe Time (ESST) Mileage reimbursement for work-related travel Paid training and certifications to help you develop new skills and advance your career Employee appreciation programs to recognize your contributions and efforts Mental health support to prioritize your well-being Opportunities for career advancement and growth to help you achieve your professional goals FLSA Status: Hourly, Non-Exempt Hiring Range: Program Rate= $16 to $19/hour. DOE Sleep/NOC Rate= $11.15 Website: Thomas Allen (thomasalleninc.com) Position Overview: As a Direct Support Professional (DSP) / Program Counselor, you will play a key role in empowering individuals, promoting independence, and fostering inclusion in a residential and community setting. You'll provide proactive, person-centered support through guidance, training, and meaningful engagement. Responsibilities include assisting with daily routines and personal cares, encouraging problem-solving skills, and covering shifts at various locations as needed to ensure consistent, high-quality support. Key Responsibilities: Implement person-centered supports, empowering individuals to achieve their long and short-term aspirations. Foster positive interactions with individuals, peers, family, and the community. Document activities, services, and progress in accordance with policies and regulations. Support individuals' medical needs, including accompanying them to appointments, administering medication, and providing necessary personal cares. Promote community integration and socialization through varied leisure activities. Assist individuals with financial tasks, promoting cost-effective buying skills. Attend required trainings, stay informed about updates, and review training materials. Coordinate meal preparation, ensuring adherence to dietary needs and safety protocols. Handle incidents and emergencies with sound judgment, prioritizing individuals' safety. Maintain effective communication with supervisors and respond to inquiries promptly. Demonstrate flexibility and adaptability in a dynamic work environment. Minimum Qualifications: Must be at least 18 years old. Demonstrate competency in essential job functions. Obtain and maintain a clear criminal background clearance. Have and maintain an active U.S. driver's license that complies with the company's driving eligibility criteria. Strong communication skills. High School proficiency in reading and writing English. Ability to perform physical tasks and perform mobility support. Desired Qualities: Strong Preference- Ability to communicate fluently using American Sign Language Compassionate, mature, and team-oriented and reliable. Effective listener and communicator. Strong interpersonal and social skills. Proactive problem solver. Detail-oriented and able to meet deadlines. Positive role model. Why Join Us? Be part of a dynamic team dedicated to making a difference in individuals' lives. Opportunities for growth and professional development through ongoing training. A supportive and inclusive work environment. Competitive compensation and benefits. Make a lasting impact on the community and individuals we serve. Ready to Make a Difference? Apply Now! If you're passionate about providing empowering support to individuals and promoting their independence and well-being, we encourage you to apply. Join our team and be part of an organization that values compassion, diversity, and positive change. Please note that this job description is a summary of essential job functions and requirements. Specific responsibilities and duties may vary based on division-specific needs.

Posted 3 days ago

Closet Factory logo
Closet FactorySan Carlos, CA

$22 - $28 / hour

Administrative Assistant- Operations Support Closet Factory Bay Area- San Carlos, CA Are you highly organized, detail-oriented, and ready to join a fast-paced, customer-focused team? Closet Factory Bay Area, the region's leader in custom home organization solutions, is seeking an Administrative Assistant to support our daily operations. As an Administrative Assistant, you will play a vital role in ensuring our business runs smoothly. You'll work closely with our operations team, designers, and installation department to coordinate schedules, track projects, and assist with office administration. Key Responsibilities: Provide administrative support to the operations and installation teams Coordinate project schedules, installations, and service appointments Communicate with clients, vendors, and team members via phone and email Track orders, deliveries, and inventory to ensure projects remain on schedule Prepare and maintain project documentation and internal reports Assist with data entry, filing, and general office organization Support customer service and follow up to ensure client satisfaction Qualifications: 2+ years of administrative or office support experience (construction or home services preferred) Strong organizational skills with high attention to detail Excellent communication skills, both written and verbal Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with CRM or project management software is a plus Ability to multitask and thrive in a fast-paced environment Professional, positive, and customer-focused attitude What We Offer: Competitive hourly rate ($22-$28/hour, depending on experience) Full-time position with growth potential Supportive team environment in a family-owned, award-winning company Employee discounts on custom home organization solutions If you're ready to join a team dedicated to quality, service, and beautiful design, we'd love to hear from you!

Posted 30+ days ago

Applied Materials logo
Applied MaterialsLehi, UT
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Location: Austin,TX, Boise,ID, Bundang,KOR, Hillsboro,OR, Hiroshima,JPN, Hsinchu,TWN, Hwaseong-Castle,KOR, Icheon-Godam,KOR, Kaohsiung,TWN, Kumamoto,JPN, Lehi,UT, Linkou,TWN, Manassas,VA, Phoenix,AZ, Pyeongtaek-Mokok,KOR, Santa Clara,CA, Singapore,SGP, Taichung,TWN, Tainan,TWN, Yokkaichi,JPN You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Technical Support Engineer (TSE) TSEs provide technical support remotely, and on site, to FSO personnel for highly complex problems involving equipment malfunction, on wafer issues, and performance enhancement programs where first-line product support was unable to isolate or fix a problem. Using advanced troubleshooting methodologies, they establish success criteria, develop comprehensive action plans, analyze and compile findings, perform root cause analysis and support FSO repair activities through escalation closure. Support multiple technical escalations, resolve with focus on time to resolution and quality of work Attend customer field issues meetings with FSO, collaborate with BU engineers Recommend best practices to improve products, processes, or services. Publishing Technical Lessons Learned, troubleshooting guides, technical (ET) papers, etc. Provide on-site coaching to FSO Provide Alpha and Beta Site support Support NPI development early in the product life cycle, and at key customer sites Support BU DFx (Design for Service / Install) projects Create, or collaborate in creation of, innovative advanced trouble shooting tools Business Expertise: Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market. Leadership: Provides coaching to colleagues with less experience; may lead small projects with manageable risks and resource requirements. Problem Solving: Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information and data. Impact: Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies. Interpersonal Skills: Explains difficult or sensitive information; works to build consensus. Manage difficult situations in stressful environments. Qualifications Education: Bachelor's degree or equivalent in technical field Skills: Ability to work independently and as part of a team Strong organizational and time management skills Excellent interpersonal and communication skills Ability to handle stressful situations and effectively manage difficult problems Familiar with suite of Microsoft Apps, and internal ones such as SAP, VSPI, and ARK Certifications: Applied Materials Etch Product Certification or equivalent. Languages: English (written and verbal) Years of Experience: 3+ years of experience with Applied Materials SRP products or similar semiconductor equipment. Work Experience: Minimum 3 years of semiconductor fab HW experience Shift: Mon-Fri 8 hr per day Travel: Yes, generally 25% of the time, but could be as high as 50%. Relocation Eligible: No Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Posted 30+ days ago

Grafton Integrated Health Network logo
Grafton Integrated Health NetworkWinchester, VA

$16 - $20 / hour

COMMUNITY LIVING COACH ADULT SERVICES Essential Job Functions: Health, Safety and Wellness of Clients Ensures medications are delivered accurately and on time. Provides for the well-being and safety of clients. Supports client health and hygiene. Utilizes infection control procedures. Reports serious incidents, participates in reviews and implements follow-up measures, as applicable. Individual Plan Implementation Knows the SNAP (strengths, needs, abilities and preferences), goals/objectives/outcomes and treatment strategies from the current Plans (Treatment Plan, IEP, ISP) of assigned clients. Promotes clients' achievement of behavioral goals by implementing the behavior strategies and teaching alternative behaviors, as indicated in the Treatment Plan/IEP/ISP. Actively instructs assigned clients so they can achieve education/residential goals and objectives or ID Waiver outcomes. Collects and documents behavioral and instructional data, accurately and reliably. Documents services delivered, accurately and in a timely manner. Maintains a high level of engagement with and monitoring of clients. Implements planned activities throughout the work day. Provides a Supportive and Solution-Focused Environment Builds trusting, respectful relationships with clients and helps clients do the same. Demonstrates knowledge about the symptoms and supports associated with diagnoses of assigned clients and a trauma-informed care approach. Manages behavioral crisis safely. Collaborates with the Treatment Team to provide continuity of support and care, by communicating and contributing to team discussions and decisions. Exhibits exemplary customer service with guardians, agency personnel and visitors. Site Management- Housekeeping, Nutrition, Transportation, Finances Ensures a safe residence / classroom environment. Assures a clean and organized residence/classroom. Promotes good nutrition and, in group homes, assists with meal preparation. Provides transportation / community mobility. Assists with purchases and is accountable for program and client money, as applicable. Teamwork and commitment to the mission, values and vision of Grafton Demonstrates knowledge of organization. Demonstrates the core values of personal integrity and accountability. Performs other duties, as assigned. Minimum Qualifications: High School diploma or GED required Must be 18 years of age Valid driver's license with an acceptable driving record required Demonstrates moderate computer skills - how to log-in, how to navigate the web for information, how to start and save document in Microsoft, and has basic keyboarding skills. Must pass criminal background check and pre-employment drug screen Three months experience working with adults in a volunteer or paid capacity, preferred COMPENSATION Starting at $16 up to $20/hour based on years of experience. Depending on hours worked you may be eligible for Grafton's shift differential that is currently being offered. Shift Differentials: $1.50/hr. weekday evenings & overnight 3:30p- 7:00a & $3.00/hr. weekend Fri 3:30p- Mon 7:00a EMPLOYEE BENEFITS Medical, dental and vision Flexible Spending & Health Savings Accounts 401(k), including an employer match up to $2,500 annually Generous Paid Time Off plan Education Assistance up to $5,250 annually Life Insurance Employee Assistance Program (EAP) Short-term disability (STD) Long-term disability (LTD) As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness If you have issues applying or have any questions about this position, please reach out to us at hr@grafton.org. Grafton is an equal employment opportunity employer and tobacco-free workplace. #HP

Posted 2 weeks ago

Transunion logo
TransunionReston, VA

$106,700 - $160,000 / year

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology. What You'll Bring: 6+ years experience in the local number portability industry 6+ years experience as a people leader with demonstrated ability to effectively communicate across internal cross-functional teams to leverage internal resources Expertise in number portability applications Strong customer relation skills with agility to navigate complex solutions through strong organizational skills Proficiency in Microsoft Office products, with special attention on Excel and PowerPoint Strong analytical, problem solving, and critical thinking skills Excellent communication skills (written and verbal), organizational skills, and time management skills required We'd love to see: Experience porting residential & business lines from multiple carriers with Knowledge with provisioning of local number ancillaries such as 911, Caller ID and Directory Listings Methodical issue analysis and recommendation skillset Strong communication skills to assist navigating complex solutions to provide most value to customers with the ability to coordinate, track and lead customer facing calls and tasks Leadership skills to champion new processes and changes that provide improved KPI's and customer experience Strong prioritization of tasks, issues and commitment skills with capacity to manage multiple high priority tasks in parallel through use of time management, prioritization, delegation, product knowledge, and factual data Proficiency with Salesforce ticket support and reporting abilities Significant attention to detail and excellent project management skills Sense of urgency and the ability to discern and be concerned with sensitive customer issues Impact You'll Make: This role reports directly to the Director of Carrier Provisioning Support. You will lead a team of direct report agents through clear communication of goals, regular 1-on-1 check points, delegation of duties, customer coverage and utilization optimization in a support of our Local Voice Communication products. You will serve as 2nd level escalation contact point outside of normal business hours Normal working day consists of a required 8-5 EST schedule, with some flexibility depending on time zone open for discussion. In this leadership position the candidate can expect to see 45 hour work weeks depending on current activities. The manager will be an on-call 3rd point of contact outside of business hours. Manager received call volume on average is less than 1 call per month. Daily role will involve creating a daily team plan, internal and external facing calls, strategic planning in support of our products and customers and providing guidance and leadership to your team. Relationship building with key contacts of strategic accounts Participation in quality assurance programs to ensure a consistent service through ticket support is provided. Some travel is required LI-TE1 Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Benefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com. Pay Scale Information : The U.S. base salary range for this position is $106,700.00 - $160,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents. TransUnion's Internal Job Title: Manager II, Customer Support Operations Company: TransUnion LLC

Posted 1 week ago

Five Below, Inc. logo
Five Below, Inc.Camp Hill, PA

$12+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 4 weeks ago

Hendricks Regional Health logo
Hendricks Regional HealthDanville, IN
Scroll down for a testimonial of an associate working in Support Services. Job Profile Summary: The individual in this roll will be responsible for maintaining a clean, safe, and sanitary environment in accordance with hospital standards and infection control policies. Job Description: Essential Responsibilities: Maintain a clean, safe and sanitary environment in assigned areas. Clean and disinfect operating rooms and common spaces. Safely operate and maintain clean equipment and supplies. Handle, separate, and dispose of regular and biohazardous waste properly. Follow all infection prevention, safety, and hospital policies. Work independently and as part of a team to meet department needs. Education and Experience Required: High school graduate or G.E.D. preferred. Previous related experience preferred. Certified Surgical Cleaning Technician preferred 1-2 year experience Work Shift: 2nd Shift (United States of America) Scheduled Weekly Hours: 37.5

Posted 1 week ago

Five Below, Inc. logo
Five Below, Inc.Lancaster, PA

$12+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 2 weeks ago

The Buckle logo
The BuckleJacksonville, FL
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 6 days ago

Shimadzu Scientific logo
Shimadzu ScientificAllentown, PA

$97,000 - $99,500 / year

Field Technical Support Scientist (Mass Spectrometry) Location: New Jersey (Princeton, Morristown, Newark) or Pennsylvania (Doylestown, Allentown) Salary: $97,000 - $99,500 per year Based on your location, a Cost of Living Adjustment (COLA) is available as part of the total compensation package Who are we? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? What can Shimadzu offer YOU? Our Culture- A work environment that values diversity, inclusion & belonging Competitive Compensation- Day 1 Benefits & Competitive Salary Retirement Benefits- Matching 401K & Profit-Sharing Program Professional Growth- Clear pathways for Career, Leadership and Personal Development Health Benefits- Flexible Spending/Health Savings Accounts Work-Life Balance- Generous & Front-Loaded Paid Time Off Plan Education- Tuition Assistance Program for both graduate and undergraduate levels Insurance Perks- Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs Work Flexibility- Business casual Dress Attire & casual (jeans) Friday! Employee Engagement- Employee Resource Groups to network, build a sense of community and enhance one's career and personal development ADDITIONAL COMPENSATION: For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan. For Employees residing in Connecticut, Massachusetts, New Jersey, and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA). Position Summary: Shimadzu Scientific Instruments is seeking an MS Technical Support Scientist to join our team and provide expert technical support for our LC-MS products in the New Jersey region (Eastern PA, NJ, NYC and Long Island). In this role, you'll support our sales teams by conducting product demonstrations, installations, training, and post-sales assistance to ensure our customers maximize the value of their instrumentation. If you thrive in a customer-facing, technical environment and enjoy collaborating with a dynamic team, this position could be the perfect fit for you. JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: Provide technical expertise during sales calls and product demonstrations. Conduct training sessions for customers and regional personnel. Run customer samples and develop application notes to showcase Shimadzu's LC-MS capabilities. Assist customers with adapting their analytical methodologies for our MS products. Oversee the regional MS demonstration inventory. Frequent travel to customer sites and regional offices (20%-50% overnight travel). Support and collaborate with regional teams and assist with training new technical support specialists. EDUCATION AND QUALIFICATIONS: Bachelor's degree in Chemistry or a related field (MS or PhD preferred). At least 1 year of laboratory experience with LC-MS instrumentation. Strong communication and problem-solving skills, ability to interpret analytical data, and excellent customer relations. Valid driver's license and willingness to travel. At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications, accompanied by a salary adjustment. COMPENSATION AND BENEFITS: This exempt, full-time position comes with a competitive salary range of $95,000 to $97,500 annually, paid semi-monthly. Eligible benefits include a 401K matching program and discretionary yearly contributions, with detailed information provided at the final interview stage. In your first year, you will receive 10 paid vacation days, 8 paid personal days (or state sick leave in California/Puerto Rico), 8 scheduled holidays, and 3 floating holidays. After one year, you'll have access to a generous short-term disability program, with premiums fully covered by the company. Employees are insured at 100% of their salary for the first 6 weeks and 66 2/3% for weeks 7 to 12. Additional variable compensation includes an incentive plan based on performance goals, paid semi-annually in April and October, along with a potential discretionary year-end bonus. The offer also includes a company car (with a $55 deduction for personal use) and a company phone, fully funded by the employer, which remains company property but can be used for personal calls. For more details on benefits, please visit www.ssi.shimadzu.com/jobs. Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means. EEO Statement: Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here.

Posted 30+ days ago

Zeta Global logo

Senior Application Support Engineer

Zeta GlobalHyderabad, IN

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Job Description

Job Description:

  • The Senior Application Support Engineer will be a very hands-on, senior member of the Technical Support Team responsible for providing technical assistance to zeta interactive clients and internal business functions.
  • This is a customer-facing role, and requires excellent prioritization, responsiveness, and customer service, along with excellent verbal communication skills.

Education: BSC / BTech / MCA / MSC

Shift Timings: EST / PST Time Zone

Role: 24/7 Support

Must Have,

Functional Skills and Experiences

  • Experience leading technical support teams
  • At least 3+ years' experience in 24/7 environment providing technical support
  • Extensive problem solving and debugging skills
  • Experienced in Problem and Incident Management
  • Excellent interpersonal and communication skills
  • Flexible in working outside of core business hours at short-notice
  • Should have excellent written and verbal communication skills
  • Experience of managing customers across locations/ geographies is preferred.

Technical Skills and Experiences:

  • Strong in MySQL/Oracle database and with minimum 2 yrs. of work experience involving DB
  • Good knowledge on Shell Scripting
  • Good Knowledge with Hand's on experience on Linux Operating system
  • Web technologies & Networking Basics
  • Apache
  • Tomcat
  • Web services
  • DNS
  • DHCP
  • WWW
  • ROUTER
  • IP Classes
  • Firewall

Good to have;

  • Linux Certification (RHCSA and RHCE)
  • DB certification

Personal Qualities

  • Strong customer service and support focus with a desire to deliver a high-quality service.
  • Self-motivated and highly professional with the ability to lead and take ownership and responsibility.
  • Ability to multi-task, work under pressure and to tight deadlines
  • A desire to learn and improve skills and knowledge.
  • Fast learner, energetic and enthusiastic
  • Adaptable and flexible to business demands
  • Positive 'can-do' attitude
  • Team player
  • Soft spoken, work oriented, conscientious.
  • Good decision making and problem-solving skills.
  • Friendly, reliable, positive and acts appropriately and proactively.

Company Summary:

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry's 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers 'end to end' marketing programs for some of the world's leading brands. With expertise encompassing all digital marketing channels- Email, Display, Social, Search and Mobile- Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

We invite you to explore this opportunity to be a part of the Zeta family……

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