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Who Are We? Fidessa (an ION Group Company) provides exceptional trading, investment, and information solutions for the world's financial community. Our unrivalled set of mission-critical products serve both buy-side and sell-side global institutions and investment banks to boutique brokers and niche hedge funds with multi-asset trading and investment infrastructure, their market data and analysis, and their decision making and workflow technology. We are freethinking and do not believe in rigid structure or tight controls that limit our ability to be innovative and adaptable. Our team at Fidessa is represented within several continents in multiple offices. We recognize that a business is only as good as its people. To provide and build on our high-quality platform and services, we seek to employ only the best! Role Fidessa's Trading Support Analysts provide functional support for all customer requests across Fidessa's multi-asset product range. This opening has specific focus around the support and training of new and existing users of the Fidessa equities trading and risk management platform. This platform provides high-speed access to global equities exchanges and execution venues and is used by top tier brokers worldwide. Based in Jersey City, Trading Support team is part of the Fidessa Global Service Desk and is formed of an enthusiastic mix of individuals with strong technical, functional and customer service skills, looking for a challenging and varied role in a fast paced environment. This is an excellent opportunity for a recent grad or someone with up to 4 years of experience who wants direct interaction with clients and trading floors, exposure to complex financial products and a career pathway in trade support, product management or technical account management. Responsibilities In order to meet the requirements of the Customer base and the diverse needs of the evolving trading landscape, the Trading Support team caters to the immediate needs of our customers, resolving a high percentage of issues independently and liaising with specialist groups within the business and technology to ensure fast resolution of issues that require additional coordination to resolve. In addition to providing real time phone, chat, and e-mail Support, Trading Support Analysts also conduct regular on-site customer visits to provide product training and support for Fidessa users. These visits provide valuable ground-level insight on how customers are using Fidessa services and can be leveraged to introduce solutions that will help improve customer workflows through new and existing Fidessa solutions. Travel will be required but will be typically less than 25% (when things stabilize). Required Experience and Competencies Basic (1 year min) experience in equities trading operations, including basic knowledge of the equity markets and an understanding of equity business flows. Recent grads with significant internship experience in equities trading operations, equity markets and equity business lows will also be considered. Bachelor's degree in a technical or engineering concentration (Computer Science, Information Systems, Computer Engineering) with a business focus OR Business-related degree with significant exposure to Information Systems, Computer Science or Computer Engineering Excellent written and verbal communication skills, demonstrating the ability to communicate succinctly and accurately to customers Self-motivated and positive attitude Strong customer service ability Excellent problem-solving skills Ability to handle stressful situations in a trading environment Desired Experience and Competencies Experience supporting Software as a Service platforms Knowledge of financial software platforms Spanish and/or Portuguese speaking About Us: We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe, Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

The Role This Level 2 IT Service Desk Engineer role will be part of the ION's US IT Service Desk primarily based in NYC (midtown). The IT team is formed of an enthusiastic mix of people with strong technical, functional and customer service skills. User interactions will involve in-office walk ups, to users across the Americas via Teams chat, email, etc. While daily ticketing monitoring will be the norm, you will also be involved with larger projects running in parallel. Key Responsibilities Administration of ION's ITSM Ivanti Neurons including logging of IT support calls received via walk ups, Teams, email, phone calls, etc. Range from performing basic tasks (inventory of spare hardware, desk moves, etc) to the increasingly involved (building out of laptops for new hires, user management in Azure, FollowMe printing, troubleshooting of conference room tech, etc), and cross delving into other IT areas (basic network management, software deployments, etc) General in-office user management (handling wifi issues, walk ups, etc) Exercise professionalism and composure during interactions with executives and other higher level employees. Required Skills, Experience and Qualifications At least 4 of years of solid experience in desktop support. Financial Services and Software Engineering environments preferred. At least 1-2 years of Level 2 support required. Basic network troubleshooting skills required. Practical experience with Azure/M365, VMware. JAMF is a plus Certifications highly preferable (MSFT, CompTIA, ITIL) but not required. BA or BS degree preferred Salary Range The estimated salary range is $65,000 - $80,000. Salary is negotiable depending on experience and skills. About us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

More than one million people in the United States today are fighting blood cancer. While a traditional allogeneic stem cell transplant has been the best hope for many, the transplant itself can prove fatal or lead to serious conditions, such as graft vs. host disease. Orca Bio is a late-stage biotechnology company redefining the transplant process by developing next-generation cell therapies with the goal of providing significantly better survival rates with dramatically fewer risks. With our purified, high-precision investigational cell therapies we hope to not only replace patients' blood and immune systems with healthy ones, but also restore their lives. We operate a dedicated clinical manufacturing facility in Sacramento, CA (3400 Business Drive), which has historically served as the foundation for producing our high-precision cell therapy products. This site plays a critical role in advancing our clinical pipeline and ensuring the consistent, reliable supply of therapies for patients participating in our trials. The Manager, Operations and Logistics Support is a cross-functional role based at the Clinical Manufacturing facility, focused on enabling seamless collaboration across teams to support the production of life-saving therapies. This role works closely with Manufacturing, Quality, Facilities, Materials Management, MSAT, and IT to coordinate the efficient startup and execution of operational processes. The position is responsible for establishing and optimizing manufacturing workflows to ensure effective use of labor, smooth integration with analytical testing, and timely delivery of clinical products to patients. It also involves close collaboration with the logistics team to support the execution of patient batch orders, as well as the scheduling of routine non-patient operations, maintenance activities, and project work. In addition, the role supports capacity planning and production ramp-up initiatives to meet growing clinical demand at the clinical manufacturing facility. Physical Demands Production Associates: Must have visual acuity of 20/20 (corrected or uncorrected) and normal color vision to safely perform critical tasks such as visual inspection of materials, equipment, and labeling, including distinguishing color-coded components in a GMP environment. Must be able to meet cleanroom gowning requirements, including wearing full gowning (face coverings, gloves, hoods, goggles) for extended periods, as needed. Use of cosmetics (makeup, painted nails), jewelry, or facial piercings is not permitted in the cleanroom, and any skin conditions that cause shedding must be disclosed. Work Conditions Must be able to work at either Orca Bio Sacramento location (3400 Business Dr. or 7910 Metro Air Pkwy) based on operational needs. Must be comfortable regularly participating in video-based meetings. May be required to work scheduled overtime, weekends, or holidays based on business needs. Essential Duties & Key Responsibilities Assess manufacturing processes in alignment with QC testing workflows to optimize execution from blood intake through patient delivery and product release Develop SOPs and procedures to support efficient and compliant production processes Collaborate with cross-functional teams to implement innovative solutions in accordance with GMP and regulatory requirements Support logistics management for the delivery of starting materials from donors and drug product shipments to customers Ensure documentation and preparations are in place for blood and graft pickups and deliveries Oversee timely completion of post-run closeout documentation, including upload of data files, temperature reports, and Bill of Materials, for QA review Execute cold storage practices and cryopreservation of drug products as needed Assist QA in tracking and reporting metrics such as cycle times and production efficiency Schedule and send logistics-related calendar invites (e.g., Credo conditioning, sample drop-offs, and sample requests) to relevant teams Contribute to special projects focused on innovation and development of upcoming Orca products Update and implement SOPs and batch records as needed to reflect process improvements and operational changes Minimum Qualifications Bachelor’s degree in life sciences, engineering, supply chain, operations management, or a related field Minimum of 3 years of experience in a GMP-regulated clinical manufacturing, logistics, or operations environment Working knowledge of GMP regulations, clinical production workflows, and compliance expectations Proven ability to work cross-functionally with Manufacturing, Quality, Logistics, and other technical functions Experience with logistics coordination, including managing patient- and donor-specific schedules and deliveries Strong organizational skills with attention to detail and ability to handle multiple time-sensitive activities Proficiency with Microsoft Office Suite and experience using digital systems (e.g., document control, scheduling tools) Preferred Qualifications Experience with cold chain logistics and cryopreservation of clinical drug products Familiarity with ERP systems, LIMS, or other enterprise digital tools used in manufacturing and logistics Prior involvement in SOP development, batch record review, and QA documentation closeout Experience supporting capacity planning or clinical production scale-up Demonstrated ability to contribute to process innovation or new product operations planning Strong understanding of clinical supply chain management and quality metrics (e.g., cycle time) The anticipated annual salary range for this job is based on prior experience in the role/industry, education, location, internal equity, and other job-related factors as permitted by law. For remote-based positions, this range may vary based on your local market. You will also be eligible to receive pre-IPO equity, in addition to competitive medical, dental, and vision benefits, flexible PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits. Other perks include free daily lunches and snacks at our on-site locations. Who we are We are driven by a passion for science and compassion for patients. We act with urgency to ensure our treatments are one day accessible to all who need them. We live by our core values of passion, courage, and integrity. Excellence in our work means the chance to unlock a better quality of life for our patients, and with that comes tremendous responsibility. We innovate on a path that hasn’t been paved. We embrace an entrepreneurial spirit and take calculated risks to achieve our mission. We aren’t afraid to ask “why not” and challenge the status quo. We maintain a start-up culture of camaraderie and leadership by example, regardless of title. We’re proud to be an equal opportunity employer, and recognize that celebrating our differences creates stronger, lasting solutions that better serve our team, our patients and their healthcare providers. Notice to staffing firms Orca Bio does not accept resumes from staffing agencies with which we do not have a written agreement and specific engagement for a particular opening. Our employment activities, inquiries and offers are managed through our HR/Talent team, and all candidates are presented through this channel only. We do not accept unsolicited resumes, and we rarely outsource recruitment.

At ASCO , we live by one motto: "We're On It." Whether it's sales, service, rentals, or repairs, we’re ready to tackle any equipment challenge our customers face. Join our team and be part of a family-owned and operated legacy built on exceptional service and continuous growth for over 65 years . ASCO Equipment has career opportunities for a Sales Representative in the Odessa/Midland, Texas Service Department. The Product Support Sales Representative will be responsible for obtaining and building relationships with customers through the selling of Preventative Maintenance packages & Shop and Field Service repairs. The PSSR needs to be an ambitious self-starter with a desire to providing solutions in demanding circumstances. Product Support Sales Representative will be responsible for building relationships with clients through calling on current ASCO customers and developing new ones through sales calls to customer offices, shops and jobsite locations within your assigned territory. PSSRs will perform follow-up activities required for new equipment sales, manufacturer end user direct sales. They will quote and sell parts and service jobs, selling of PM contracts, address customer concerns, furnish technical support where applicable, and collect profiling information in order to enhance the customer experience. RESPONSIBILITIES: Market parts and service sales such as preventative maintenance plans, machine inspections, machine repairs, remanufactured component sales, standard job quotes, extended warranties, and special parts promotions. Perform follow-up calls on complete goods and major parts and service sales. Assist after sales service calls to ensure equipment is operating at customers’ expectations. Provides limited technical support when appropriate. Ensure that Parts and/or Service estimates meet ASCO pricing and Dept. approval standards Manage pre-planning, post call notes and follow-up actions using a CRM tool. Adhere to all safety rules and complete safety training as required. Represent ASCO in a positive and professional manner at all times. BASIC QUALIFICATIONS: Bachelor's degree or equivalent experience. Proven sales ability and excellent customer relationship skills. Ability to write and speak effectively to individuals and groups. Strong planning, problem-solving and negotiation and organizational skills. Knowledge of heavy equipment is preferred. Knowledge of equipment components, repair times and overall technical aptitude. Solid computer skills and knowledge of general business software. Valid driver's license with acceptable driving record. Why Join Team ASCO? Compensation & Benefits: 100% paid health insurance, 401(k) + profit sharing, and paid holidays Unique Perks: ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education Paid training and career development opportunities Our Core Values: Honor God Develop People Pursue Excellence Grow Profitably ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

At ASCO , we live by one motto: "We're On It." Whether it's sales, service, rentals, or repairs, we’re ready to tackle any equipment challenge our customers face. Join our team and be part of a family-owned and operated legacy built on exceptional service and continuous growth for over 65 years . ASCO Equipment has career opportunities for a Sales Representative in the Austin, Texas Service Department. The Product Support Sales Representative will be responsible for obtaining and building relationships with customers through the selling of Preventative Maintenance packages & Shop and Field Service repairs. The PSSR needs to be an ambitious self-starter with a desire to providing solutions in demanding circumstances. Product Support Sales Representative will be responsible for building relationships with clients through calling on current ASCO customers and developing new ones through sales calls to customer offices, shops and jobsite locations within your assigned territory. PSSRs will perform follow-up activities required for new equipment sales, manufacturer end user direct sales. They will quote and sell parts and service jobs, selling of PM contracts, address customer concerns, furnish technical support where applicable, and collect profiling information in order to enhance the customer experience. RESPONSIBILITIES: Market parts and service sales such as preventative maintenance plans, machine inspections, machine repairs, remanufactured component sales, standard job quotes, extended warranties, and special parts promotions. Perform follow-up calls on complete goods and major parts and service sales. Assist after sales service calls to ensure equipment is operating at customers’ expectations. Provides limited technical support when appropriate. Ensure that Parts and/or Service estimates meet ASCO pricing and Dept. approval standards Manage pre-planning, post call notes and follow-up actions using a CRM tool. Adhere to all safety rules and complete safety training as required. Represent ASCO in a positive and professional manner at all times. BASIC QUALIFICATIONS: Bachelor's degree or equivalent experience. Proven sales ability and excellent customer relationship skills. Ability to write and speak effectively to individuals and groups. Strong planning, problem-solving and negotiation and organizational skills. Knowledge of heavy equipment is preferred. Knowledge of equipment components, repair times and overall technical aptitude. Solid computer skills and knowledge of general business software. Valid driver's license with acceptable driving record. Why Join Team ASCO? Compensation & Benefits: 100% paid health insurance, 401(k) + profit sharing, and paid holidays Unique Perks: ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education Paid training and career development opportunities Our Core Values: Honor God Develop People Pursue Excellence Grow Profitably ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world. Cin7 is expanding very quickly with a mission to become the leading Inventory Management Software brand in the world, and we are looking for a motivated and driven individual to join the team. How you’ll make an impact: As the Customer Support Specialist at Cin7, you’ll provide unparalleled support for our high profile customers, empowering them to streamline their businesses to come out better on the other side. Our goal is to build the best Customer Support department on the planet, and you will help us do that! What you'll do: Interact with the customers through our leading class customer portal (powered by Salesforce) to determine the nature of technical issues in an expedient, efficient and friendly manner. Collaborate with the team to identify and diagnose hardware and software faults or user errors. Conduct detailed investigations into customers’ technical issues or user challenges with the Cin7 platform. Communicate Cin7 product usage to our global product managers in order to optimize product performance and enhance client experience. Collaborate closely with customers, updating them on the timelines and status on the tickets. Build customer loyalty and trust through demonstrating superior technical knowledge and efficient resolutions. Log queries into the system and coordinate their progress and resolution. Willingly offer advice and guidance to promote maximum output for clients from Cin7 products. What you'll bring: 1 year experience in a customer support role, preferably at a software company Retail, warehouse, supply chain, wholesale or inventory software experience preferred Superior interpersonal and customer support skills to provide excellent service Professional verbal and written communication skills Aptitude to build strong analytical and critical thinking skills Experience supporting customers through a variety of contact channels including chat, email and phone Ability and willingness to work on rotating roster based shifts (including weekends) Relevant technical qualification and/or relevant work experience Why work for us? We are a fast growing business going through a huge amount of growth. You’ll have the opportunity to work on products that are used by our global customer-base and at the same time you’ll be growing your career and developing new skills. Hybrid work environment Work From Anywhere for 30 days in a six month period Celebrate your birthday with a paid day off A Global Cin7 Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing. Recruitment referral bonus Work for a Great Place to Work® Why CIN7? CIN7 is a leader in one of the most exciting software verticals right now, and we're growing exponentially. We're looking to add people to our team who are passionate about working with a fast growth tech company. At CIN7, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations. We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock. We value diversity at Cin7, and bring people into the heart of everything we do. We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more! *Pay Rate: $21.25 per hour Purpose: Provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Principle Responsibilities: The following are the essential functions of the position. An employee in this classification is responsible for carrying out these functions: 1. Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan. 2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members. 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. Act as advocate on behalf of consumers served. 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning. 9. Coordinates consumer programming with Center’s activities, services, and staff. 10. Acts as a mandated abuse reporter. 11. Perform other duties as assigned, to assure efficiency of program services. Minimum Qualifications: High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California driver’s license and clear driving record. Knowledge, Skills and Abilities: 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills including use of computerized word program and data base. 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification (Hope can provide necessary training, if needed). 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions: Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit www.hopeservices.org to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator *Salary: $5,720.00 per month Support Specialist - Summary Implementation and documentation of progress towards consumer goals, promoting self-reliance and independence. Supervision of assigned roommates/companions. Responsible for: Consumer protection, rights, grievance procedures, fair hearings, and incident reporting. S upport Specialist - Essential Functions The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions: 1. Assures adequate staffing through scheduling, recruitment, hiring, training and orientation of direct service, substitute and volunteer staff as assigned. Provides all aspects of supervision, of assigned staff in the households of consumers. 2. Provide 1:1 support in the consumer’s home and community as identified in their Personal Plan. Provides support on 24-hour pager. 3. Assist and participate in the Circle of Support and implementation of the Person Centered Planning Process. 4. Facilitation and development of Circle of Support to build relationships with client, family, friends, neighbors, SARC, clients, relief staff, and roommate. Acts as advocate on behalf of consumers served. 5. Development and expansion of consumer participation in typical and generic community activities as chosen by the consumer. Schedule Outreach rides to and from work. 6. Complete required forms and accountability documentation, incident reports, case recordings, billing, and other required documentation. Assist consumers with developing medication monitoring systems to ensure medication regimes are followed. 7. Assist consumer in finding housing, roommates and training needed supports. 8. Maintains all assigned client case records, quarterly progress reports, Outreach billings and monthly billings. 9. Responsible for maintaining a professional relationship with consumers, family members, doctors (medical, specialist, clinics) and appropriate others. Represents HOPE in the community. 10. Acts as a mandated abuse reporter. 11. Perform other duties, as assigned, to assure efficiency of program services Support Specialist - Qualifications Required The Support Specialist should possess a Bachelors Degree in rehabilitation, social sciences, special education, health, public administration, social work, or an approved related field plus 3 years of approved experience in rehabilitation or social work or an approved equivalent combination of education and experience. Support Specialist - Required Knowledge and Skills 1. Knowledge of community services 2. Implement ISP objectives 3. Knowledge of client rights/advocacy 4. Knowledge of housing market and transportation 5. Health & Safety considerations Environmental Conditions Extensive driving around town and in the consumer community; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; work nights occasionally and weekends; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in consumer homes, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and in office environment; produce work on computers/office equipment. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit www.hopeservices.org to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator *Pay Rate: $21.25 per hour Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more! Community Support Facilitator - Purpose: The Community Support Facilitator provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Community Support Facilitator - Principle Responsibilities: The Community Support Facilitator is responsible for carrying out these functions: 1. Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan. 2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members. 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. Act as advocate on behalf of consumers served. 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning. 9. Coordinate s consumer programming with Center’s activities, services, and staff. 10. Acts as a mandated abuse reporter. 11. Perform other duties as assigned, to assure efficiency of program services. Community Support Facilitator - Minimum Qualifications : The Community Support Facilitator should possess a High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California driver’s license and clear driving record. Community Support Facilitator - Knowledge, Skills and Abilities of the Community Support Facilitator role: 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills including use of computerized word program and data base. 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification (Hope can provide necessary training, if needed). 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions: Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit www.hopeservices.org to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator We are currently seeking a Community Support Facilitator for our program in San Jose. Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more! *Pay Rate: $21.25 per hour About the Community Support Facilitator role: Community Support Facilitator- Purpose: The Community Support Facilitator provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Community Support Facilitator- Principle Responsibilities: The Community Support Facilitator is responsible for carrying out these functions: 1. Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan. 2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members. 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. Act as advocate on behalf of consumers served. 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning. 9. Coordinate s consumer programming with Center’s activities, services, and staff. 10. Acts as a mandated abuse reporter. 11. Perform other duties as assigned, to assure efficiency of program services. Community Support Facilitator- Minimum Qualifications : The Community Support Facilitator should possess a High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California driver’s license and clear driving record. Community Support Facilitator- Required knowledge, Skills and Abilities of the Community Support Facilitator role: 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills including use of computerized word program and data base. 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification (Hope can provide necessary training, if needed). 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions: Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit www.hopeservices.org to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more! Gilroy/Hollister Area *Pay Rate: $21.25 per hour Purpose: Provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Principle Responsibilities: The following are the essential functions of the position. An employee in this classification is responsible for carrying out these functions: 1. Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan. 2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members. 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. Act as advocate on behalf of consumers served. 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning. 9. Coordinates consumer programming with Center’s activities, services, and staff. 10. Acts as a mandated abuse reporter. 11. Perform other duties as assigned, to assure efficiency of program services. Minimum Qualifications: High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California driver’s license and clear driving record. Knowledge, Skills and Abilities: 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills including use of computerized word program and data base. 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification (Hope can provide necessary training, if needed). 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions: Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit www.hopeservices.org to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

About the Organization Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We’re looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets. About the Role As an OSINT Customer Support Specialist at Redhorse, you will be at the forefront of Open Source Intelligence (OSINT) strategy and innovation within the Intelligence Community (IC). This pivotal role supports our Sponsor’s oversight of IC open-source resources, ensuring alignment of OSINT collection and analytic efforts with national intelligence priorities. You will deliver high-quality, mission-focused user assistance to IC stakeholders who rely on OSINT capabilities, ensuring timely, knowledgeable, and secure support for accessing, navigating, and leveraging OSINT platforms, tools, and services. You will also drive adoption of OSINT resources by providing troubleshooting, feedback collection, and interfacing with technical and mission teams. This is an exceptional opportunity to be part of a program pioneering advanced technology in the IC and shaping the future of OSINT intelligence gathering and analytic capability. Key Responsibilities Serve as the primary point of contact for the IC on matters related to feedback, access, and technical needs of the Sponsor’s IC-facing tools and systems. Respond to user inquiries, requests, and issues, ensuring all correspondence is thoroughly documented and tracked in designated systems. Accurately capture and document IC user needs and requirements, routing them to the responsible Sponsor stakeholders for action and awareness. Provide clear and concise documentation of IC user requests, responses, and activities to drive effective resolution. Troubleshoot and resolve customer issues related to OSINT platforms, tools, and services. Collect user feedback and identify areas for improvement in OSINT resources. Collaborate with technical and mission teams to address user needs and enhance OSINT capabilities. Required Experience/Clearance Exceptional customer service skills, including timely and professional responses to user inquiries, requests, and issues. Strong problem-solving and analytical skills, with the ability to effectively troubleshoot and resolve customer issues. Experience documenting and keeping records of customer interactions. Strong teamwork skills, with the ability to work effectively with colleagues and stakeholders to resolve technical issues and capture user needs and requirements. Experience supporting IC customers. TS/SCI ISSA Clearance is required. Work is based in Chantilly, Virginia. Minimum of 3 years of experience in a customer support or related role. Equal Opportunity Employer/Veterans/Disabled Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at Talent-Acquisition@redhorsecorp.com Redhorse Corporation shall, in its discretion, modify or adjust the position to meet Redhorse’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in Redhorse’s sole discretion.

Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7 million customers access over $40 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $6.3B. We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal. We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people. About the Role The Online Support Specialist is a critical member of the New Accounts team at Upgrade, dedicated to providing exceptional support to applicants through chat and email channels with the goal of finalizing their applications with Upgrade. There may also be an occasional need for phone support. By efficiently handling a high volume of inquiries and prioritizing quality reviews, you will play a pivotal role in supporting our customers in achieving their financial goals. Strong communication skills and a deep understanding of verification processes will enable you to be successful in this role as well as contribute to the overall success of Upgrade. Start Date: November 3rd Starting Pay: $24.00 Hiring Shift: Saturday- Tuesday 5:00am- 4:00pm PST & Thursday- Sunday 8:00am- 7:00pm PST What You'll Do: Provide timely and accurate responses to applicant inquiries via chat and email. Efficiently process a high volume of applications while maintaining exceptional quality standards. Build out the infrastructure for the chat and email teams by contributing to the development of new macros, templates, and best practices. Share best practices and tips with other team members so we support one another and be better together. Collaborate with cross-functional teams to identify and implement process improvements that enhance operational efficiency. Share customer and team feedback on areas of improvement, with the goal of contributing to a solution to overcome the obstacles. Self manage your workload by prioritizing the most important items and pivoting to other items when time allows. Contribute to a positive and collaborative team environment. Roll up your sleeves and support other team members or functions as needed. What We Look For: 2+ years of experience in loan processing or underwriting Strong analytical and problem-solving skills Excellent written and verbal communication skills Proven ability to manage multiple tasks and prioritize effectively A keen attention to detail and a commitment to quality No unexcused occurrences in the past 30 days In good standing: Passing scorecard and no corrective action including informal and formal What We Offer You: Great open office space Paid time off (PTO) 401K matching Comprehensive benefits package: Medical, dental, vision, life insurance & disability Conveniently located in the heart of Downtown Phoenix close to light rail and public transportation Paid parking or platinum pass New Hire Training Program Wellness Incentive Program Kitchen fully stocked with snacks and beverages #LI-Onsite For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement . English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.

About Us: OptionMetrics, headquartered in New York, NY. is a dynamic and innovative technology company, a trusted provider of financial information and research derived from the option markets. We are at the forefront of developing solutions that empower businesses. Our commitment to excellence, coupled with a collaborative, forward-thinking culture, has made us the preferred choice for top-tier talent. Our data and analytics models are utilized by over 350 investment banks, hedge funds, asset management firms, and academic institutions globally, solidifying our position as a leader in the industry. We are seeking a Product Support Specialist who understands basic SQL and possesses an affinity for working with data and external clients. You'll interact with clients and assess the issues they may have including the installation of our data. The Product Support Specialist will work in a hybrid capacity in our NYC office. You'll work alongside a team of creative and intelligent individuals, collaborating daily across departments including Data QA and Sales. We're passionate about our mission and the projects we create. We take the long view, emphasizing quality over expediency in all we do. Note: This position requires working on-site at our NYC location in a hybrid capacity. What You'll Do: Serve as clients' primary point of contact for product/data issues. Use a ticketing system to prioritize and handle client requests. Interact directly with end users via email and occasionally over the phone. Use SQL to research and troubleshoot issues presented by clients and/or internal QA processes. Ensure resolutions are reached within 24 hours, escalating complex data issues to second level support as needed. Develop and continuously update knowledge management articles. Expand your knowledge of SQL, working with large data sets, and options. Skills You'll Need: Bachelor’s degree. 1 – 2 years of experience with product, SaaS, or application support. 1 – 2 years of experience assisting external clients with troubleshooting technical issues related to the company's product. 1 – 2 years of experience with SQL. An understanding of basic networking concepts. Interest in working with technology. Database knowledge/understanding is a plus. Ability to thoroughly troubleshoot and articulate issues to client. Special attention to detail and a willingness to document changes when necessary. Ability to work well with others. What We Offer: A collaborative environment where everyone's input makes a difference Paid time off: Vacation, Personal, Sick- days, and Holidays Pre-tax commuter benefits (NJT, MTA, etc.) and 401k plan offered Full medical and dental insurance coverage Pay ranges at OptionMetrics are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at OptionMetrics are eligible for a comprehensive package of benefits. OptionMetrics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, OptionMetrics will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination . If you need a reasonable accommodation for any part of the employment process, please contact us by email and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Location: Head Office, Lexington, KY Activate is a fast growing location based entertainment company. The parent company of Activate America also owns Breakout Games, the largest escape game company in the US, and a couple other smaller concepts. Activate currently has 20 locations open in the US, but with several more under construction. Activate and related companies are heavy on network connected electronics and the IT Support Specialist (salaried) will be in instrumental in the ongoing success of the company. Job Functions: Provide general IT support to employees across all locations Assist in the management of employee onboarding and offboarding with services and systems. Administer and monitor IT infrastructure and systems, including networks, cameras, phone systems, cloud environments, identity providers, and endpoints. Support the construction and opening of new store locations through provisioning of technology and system onboarding (some travel expected) Administer cloud services and systems. Including customer-facing support portals, internal support portals, booking software, and point-of-sale software. Develop, maintain and optimize communication and support integrations with Activate Canada and other external partners, including scheduling of IT system maintenance. Assist in the development of internal tools, scripts, and automations. Assist in the research and development of new technology solutions for Activate Games. Coordinate and collaborate with other internal technical teams to develop and maintain IT policies and processes to improve workflows and efficiency. Work alongside other IT staff or other teams with other brands as needed (at the discretion of the director) Assist in the monitoring and deploying of cybersecurity tools and phishing campaigns, including end-user training, and recovery. Limited on-call and after hours work will be required. Other duties as assigned Depending on the strengths of the candidate, this position may work an alternative weekly schedule (Wed-Sun or similar).

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary: Are you a Direct Care Worker, Personal Care Assistant, Residential Specialist, Home Health Aid, Caregiver, Certified Nursing Assistant (CNA) or looking for an opportunity to help people, have we got a job for you. Hiring Immediately, no experience necessary! As a Direct Support Professional (DSP) you will develop relationships with adults with an intellectual and/or developmental disability where they live, work, or in other community settings, in order to promote their emotional, physical and personal well-being. This position is part of our Adult Intellectual and Developmental Disability (IDD) Community Home Services. You will be part of a team of coworkers staffing and serving a group of community homes or residential programs. Currently hiring for positions in Hanover and New Salem, PA. Full-Time, Part-Time & Flexible - 2nd & 3rd shift positions. CSG’s Intellectual and Developmental Disability (IDD/ASD) Services is excited to offer a 2 week paid orientation for this position. Orientation includes the necessary foundational training needed before providing services in the programs and sets you up for a successful career at CSG. Orientation is held in-person at our Mountville, Williamsport, and Bethlehem offices. Mileage reimbursement is provided for orientation related travel. Wage Information: Base Rate $17/hr. $1/hr. shift differentials for awake overnight & weekend hours. Job Description: Assist individuals in the development of appropriate life skills necessary to reach their highest level of potential including interaction with others, cooking, housekeeping, money management, personal hygiene, etc. Support the individuals' preferences and ensure their interests are honored. Actively search for opportunities for those you serve to experience life in their homes and communities based on their hobbies and interests. Help individuals reach their goals to be more independent by offering guidance, instruction, and role modeling. Qualifications: This position requires one of the following combinations of education and experience: 18 years of age or older. Willingness to accompany those you serve into the community and provide support and assistance in interactions while maintaining sensitivity to the civil and human rights and dignity of the individual. Valid driver's license and the willingness to transport individuals in personal or CSG vehicles, including passenger vans. Willingness and ability to work in and travel to an identified group of community homes. Ability to work flexible hours as needed. CSG Offers Superior Perks & Benefits: Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify. Generous Paid Time Off & Other Paid Leave Extensive Paid Training Career Development Opportunities Flexible Pay Options through myFlexPay Family Medical and Parental Leave Flexible spending accounts for medical & dependent care Traditional or Roth 401K Plans with up to 4% employer match Employee Assistance Program (EAP) Life Insurance Wellness Reimbursement Tuition Assistance Mentor/Mentee Opportunities Health Insurance & Benefits availability will vary. Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team! Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.

Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls. About us: • Proud Parent Company: Globe Life • Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business. • Work Location: US/Canada Suggested Qualifications: • Exhibit excellent communication skills, ensuring clear and effective client interactions. • Possess basic computer knowledge, allowing for seamless virtual engagement. • Showcase a strong work ethic, committing to delivering exceptional service. • Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression. • Demonstrate exceptional time management skills, ensuring productive and efficient work. • Prior experience in leadership management is valued, offering opportunities for growth and advancement. Benefits: • Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home. • Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success. • Unlock bonus structured contracts, recognizing your exceptional performance. • Prioritize your well-being with health insurance reimbursement, ensuring you’re taken care of. • Secure your future with comprehensive life insurance coverage. • Delight in the flexibility of a personalized schedule, accommodating your individual needs. • Plan for retirement with confidence, as we offer a robust retirement plan. • Benefit from renewals, further rewarding your long-term commitment. All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!

Crisis Support Specialist Maine Crisis Line Pay rate : $23 per hour (Remote optional, in Maine) The Opportunity Alliance is hiring Full-Time Crisis Support Specialist(s) to join the team with the Maine Crisis Line (MCL) . Apply today to join our extraordinary team, helping individuals and families experiencing a mental health crisis. You will learn how to answer calls and text/chat messages on the crisis line, with the option to do all of this remotely! You will have opportunities for growth and development, and the skills you learn in this job will be valuable for any career path. We look forward to bringing you on board! The Mental Crisis Line is part of our continuum of crisis intervention and stabilization services, providing 24-hour telephone response for adults, families, and children during a mental health crisis. This role offers invaluable experience to candidates with a background in social work, excellent communication skills, the ability to remain calm in stressful situations, and a genuine desire to help others. The ideal candidate will have a desire to help people in crisis, with the ability to establish rapport and engage in a calm manner while engaged with callers. Do people seek you out for your ability to listen without judgment and offer compassionate support? Are you interested in learning new skills to make a positive impact on others' lives? Have you ever worked in a contact center? We can help you expand that experience into supporting individuals with their mental health. Are you eager to grow your knowledge and skills to better support individuals with mental health challenges? As a Crisis Support Specialist , you will: Work to build rapport with help seekers by showing empathy and creating a safe, non-judgmental space Complete risk assessments to ensure the safety and well-being of callers experiencing a crisis. Develop crisis stabilization plans with callers, utilizing clinical support to ensure the implementation of the least invasive interventions possible, prioritizing their well-being and autonomy; Work collaboratively with community partners and service providers to ensure comprehensive support and continuity of care for individuals in crisis; You will receive training to become certified as a Mental Health Rehabilitation Technician Crisis Service Provider from some of the best licensed clinical supervisors and certified in-house trainers in the State of Maine. Schedule : This is a full-time, 40 hours/week position. Hiring for multiple shifts. Location : Office is located in South Portland, but this position has the ability to work remotely (in Maine). Must have the ability to attend an in-person orientation in South Portland. Qualifications : An Associate’s degree is required. One year of relevant experience is preferred, but not required. Relevant experience is identified as follows: work performed in a behavioral health or human services setting, can also be as a paid volunteer or as a student/intern and includes crisis work, child protective services, warm line volunteer, residential care, case management, special education or work with people with developmental disabilities. One year of relevant experience is defined as; the equivalent of 1,200 hours of work, volunteerism, or internship or a combination of these areas. This position is fully remote, requiring a dedicated workspace that is quiet and free from distractions. The employee must have reliable high-speed internet access. Employer provides laptop, monitor and headset”. The workspace should be ergonomically set up to ensure comfort and productivity. Regular communication with the team and supervisors will be maintained through virtual meetings, email, and messaging platforms. The employee is expected to adhere to data security and privacy guidelines to protect sensitive information. Ability to earn the MHRT-CSP certification within 30 days of employment required – training onsite provided required Must have solid oral communication skills, with the ability to communicate clearly, succinctly, and in a customer friendly manner, along with the competence to communicate with multiple parties during a crisis call. The ability to learn and understand written crisis contact documentation skills. The ability to manage complex tasks effectively. Previous experience working in a call center, customer service environment a plus Demonstrated ability to work effectively with complex information to address challenging situations Ability to become familiar with DSM-V information. The ability to work independently as well as in a team environment. A flexible schedule is required. Must demonstrate the ability and willingness to learn and understand the use of documentation software and resource applications proficiently enough to perform documentation while simultaneously engaging with clients on the phone. The ability to use telephone, instant messaging and chat technology. Must be able to successfully pass a criminal background, child protective service check & sex offender check. Must not be on the state or federal suspension and disbarment list. If MHRT is required for the position you must pass CNA registry check Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds. Driving may be necessary to attend meetings and trainings but is not a primarily and essential job responsibility. Benefits : Our benefits include but are not limited to: (offered to full-time and part-time employees) Generous paid time off accrual 9 paid holidays per calendar year and up to 3 floating holidays per calendar year Excellent medical benefits at very reasonable cost Dental and Vision insurance options Agency paid basic life insurance and STD & LTD disability insurances 403(b) retirement with a generous agency match (all employees are eligible) Tuition Reimbursement – offered once per year through an application process The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program. To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits Who we are … The Opportunity Alliance is “Helping People Reach for a Brighter Future”. Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities. The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service: Mental Health & Wellness Community Building Family & Early Childhood Education Economic Resources ____________________________________________________________ If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply . Please submit a cover letter and resume along with your application. Thank you!

Lutheran Social Service of MN (LSS) is hiring Advanced DSPs at multiple locations in the Red Wing area! Pay: Advanced DSP pays $17.00/hr! Upon completion of six months of consistent employment, there is an opportunity to obtain a wage increase to $17.50/hr! $1,500 Hiring Bonus!* Shifts: We have both Part-time and Full-time opportunities that include a mix of day and evenings and may include working every other weekend! These homes support individuals who have higher health and support needs. Team members are trained to utilize medical equipment such as a nebulizers. oxygen, hoyer lift/track system and sit to stand as well as seizure disorders and protocols to follow. The individuals need full support in activities of daily living. As a Direct Support Professional (DSP) at LSS you will: Find purpose with our deep and meaningful work that has a person-centered approach to care. Provide guidance and encouragement, while building purposeful relationships with your individuals. Advocate for your individuals in all aspects of their life, including community engagement and support in essential living skills. Maintain documentation, perform record keeping, and participate in periodic meetings/training according to regulations and LSS standards. What LSS offers you as a DSP: All employees have access to childcare assistance, discounts on events and services, an employee assistance program, financial counselling, a wellness program, and UKG Wallet which allows you to access your payroll dollars before payday! Employees working 30+ hours a week have access to medical, dental, life, vision, 403(b) plan with a match, and other ancillary plans. Generous PTO plan that includes paid holidays and float days. Paid training during your orientation and throughout your employment. Opportunities to grow your career at LSS within our 24+ different services. A diverse workplace with an outstanding reputation for putting the persons served and employees first. An ALIVE Workplace that is Supportive, Positive, Healthy and Fun! What you offer LSS as a DSP: The desire to help individuals with disabilities achieve their personal hopes and dreams through person centered care and support. No education requirements No previous experience required Basic computer skills Ability to read and write in English A valid driver's license, acceptable driving record and the ability to pass a Motor Vehicle Check. The ability to successfully pass a DHS background check. A career as a DSP is great for someone with experience as a Homemaker, PCA, Caregiver, Resident Assistant, or anyone with a passion to help others! A career as a DSP is also a great jumping off point for people looking to get into social work, nursing, healthcare, human services, psychology, and the non-profit sector. *To be eligible for a hiring bonus you must meet the following requirements: 40% FTE or greater Remain up to date on all trainings Maintain employment in good standing Work all scheduled shifts Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us! Lutheran Social Service of Minnesota is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.