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Healthcare Fraud Investigator Employment Type: Full-Time, Mid-Level Department: Litigation Support CGS is seeking a Healthcare Fraud Investigator to provide Legal Support for a large Government Project in Nashville, TN. The candidate must take the initiative to ask questions to successfully complete tasks, perform detailed work consistently, accurately, and under pressure, and be enthusiastic about learning and applying knowledge to provide excellent litigation support to the client. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Responsibilities will Include: Review, sort, and analyze data using computer software programs such as Microsoft Excel. Review financial records, complex legal and regulatory documents and summarize contents, and conduct research as needed. Preparing spreadsheets of financial transactions (e.g., check spreads, etc.). Develop HCF case referrals including, but not limited to: Ensure that HCF referrals meet agency and USAO standards for litigation. Analyze data for evidence of fraud, waste and abuse. Review and evaluate referrals to determine the need for additional information and evidence, and plan comprehensive approach to obtain this information and evidence. Advise the HCF attorney(s) regarding the merits and weaknesses of HCF referrals based upon applicable law, evidence of liability and damages, and potential defenses, and recommend for or against commencement of judicial proceedings. Assist the USAO develop new referrals by ensuring a good working relationship with client agencies and the public, and by assisting in HCF training for federal, state and local agencies, preparing informational literature, etc. Assist conducting witness interviews and preparing written summaries. Qualifications: Four (4) year undergraduate degree or higher in criminal justice, finance, project management, or other related field. Minimum three (3) years of professional work experience in healthcare, fraud, or other related investigative field of work. Proficiency in Microsoft Office applications including Outlook, Word, Excel, PowerPoint, etc. Proficiency in analyzing data that would assist in providing specific case support to the Government in civil HCF matters (E.g., Medicare data, Medicaid data, outlier data). Communication skills: Ability to interact professionally and effectively with all levels of staff including AUSAs, support staff, client agencies, debtors, debtor attorneys and their staff, court personnel, business executives, witnesses, and the public. Communication requires tact and diplomacy. U.S. Citizenship and ability to obtain adjudication for the requisite background investigation. Experience and expertise in performing the requisite services in Section 3. Must be a US Citizen. Must be able to obtain a favorably adjudicated Public Trust Clearance. Preferred qualifications: Relevant Healthcare Fraud experience including compliance, auditing duties, and other duties in Section 3. Relevant experience working with a federal or state legal or law enforcement entity. #CJ $85,000 - $105,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. Job Summary: The role of Audit Manager is to oversee the audit process from planning to completion for clients as part of the company's annual audit plan. Tasks will include supervising the audit process, researching, reviewing current processes and providing recommendations to enhance company policies and procedures. The Audit Manager is responsible for training, supporting, supervising, motivating, and reviewing the work of audit staff and senior members. Responsibilities: Possess thorough knowledge of all facets of client's business to ensure client understanding of engagement economics and to provide frequent updates Actively communicate progress of engagements, problems, and resolutions to clients Continuously improve specialty area knowledge and educate team on new audit practices and processes Manage billable hour budgets and follow up when team is over/under to determine cause Lead multiple auditing and accounting projects and client engagements simultaneously Delegate and manage audit and accounting assignments to achieve accurate and efficient product Research and identify complex audit issues and recommend creative solutions with the input of key stakeholders Build challenging developmental plans for all team members and evaluate results Manage billable hour budgets and follow up when team is over/under to determine cause Assume responsibility for and provide direction and coaching to audit team Generate new business for firm through community involvement, networking, and professional events/committees Develop and sustain excellent client relationships, owning the relationship end-to-end Celebrate individual and team accomplishments and be part of recruiting new and experienced staff Provide effective performance feedback and on-the-job training Contribute to performance management to help assess readiness for promotion of staff and senior levels Requirements: A Bachelor's degree in Accounting or Finance 5+ years recent audit experience at a public accounting firm CPA Certification Successful experience in developing new or extended service opportunities with existing and/or prospective clients Strong oral and written interpersonal skills Effective analytical and problem-solving ability Experience in hiring, developing and leading a team of professional auditors #LI-RB1 #LI-Hybrid WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: generous time away and paid firm holidays, including the week between Christmas and New Year's flexible work schedules 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) first-class health and wellness benefits, including wellness coaching and mental health counseling one-on-one professional coaching Leadership and career development programs access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: Use written and oral communication skills. Read and interpret data, information, and documents. Observe and interpret situations. Work under deadlines with frequent interruptions; and Interact with internal and external customers and others in the course of work.

Threat Tec, LLC, a rapidly growing Veteran-Owned Business, is the leader of Operational Environment (OE) replication and Threat Emulation/Wargaming solutions. Threat Tec brings innovative thinking and extensive experience to complex challenges for public and private sector customers. We work alongside our nation's defenders, developing solutions that drive success and protect our future. Join a team that is embodied by an unwavering commitment to professionalism, honesty, and innovation. About the role As an ISC - Work Area Support Analyst, you will replicate a near‑peer OPFOR's sustainment enterprise (logistics, maintenance, medical, movement & distribution) to stress training audiences during MCTP WFX events. You'll plan and execute sustainment operations in the simulation, manage flows, and create realistic friction. Responsibilities Plan and execute OPFOR sustainment concepts (CLS I-V, maintenance, medical, transportation) aligned to scenario tempo and operational reach. Build/maintain OPFOR sustainment OOB, LOCs/MSRs, LOGSTAT/replenishment cycles, and casualty/ replacement flows in WARSIM/JLCCTC. Develop and inject sustainment‑focused events and non‑lethal effects that challenge TA survivability and tempo. Coordinate with other OPFOR Work Areas (e.g., Maneuver, Fires, Protection, Intel) and EXCON cells; support FRAGOs, SITREPs, and AARs. Requirements Active DoD Secret clearance; U.S. citizenship. 5+ years in sustainment disciplines (e.g., 90A/92A, 70‑series medical, mobility/movement control) with brigade/division/corps staff experience. Familiarity with constructive simulations and staff processes, or strong aptitude to learn. Proficiency with operational planning and decisive action scenarios. Desired WFX/MCTP or OC/T background; theater logistics planning; distribution network analysis. Experience with MSEL tools (e.g., JEMM) and AAR data collection. Why Threat Tec: We are innovators in threat-based training and engineering for the U.S. military and its allies. As a senior leader, you'll work directly with the CEO and executive team to deliver meaningful impact-technically, tactically, and strategically. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time. Threat Tec, LLC is an Equal Employment Opportunity/Affirmative Action Employers (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity, veteran status, marital status, or any other characteristic protected by applicable law. If you are a qualified individual with a disability and/or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request assistance by contacting [email protected] or calling 757-240-4305. #TT We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description Detailed Description: Provide direct process and technical support for members of the Huntington executive leadership team. The team member must quickly and effectively diagnose and resolve issues related to PCs, mobile devices, printers, videoconferencing, business application software, and telecommunication issues. They must be able to perform technical tasks with minimal supervision and in limited time. They identify scenarios where outside support is required quickly and act as liaison to ensure resolution is prioritized appropriately and is completed fully Basic Qualifications: Bachelor's Degree Min 3 yrs of experience in direct contact customer technical support Preferred Qualifications: This role requires technical proficiency, strong communication skills, along with project and personal organizational skills. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a highly skilled Senior IT Support Specialist / Support Lead to strengthen our IT operations, provide advanced technical expertise, and serve as a leadership resource for the support team. The ideal candidate possesses deep technical experience across cloud services, security, automation, and endpoint management, with opportunities for continued professional growth as the organization evolves. This role combines hands-on Tier 3 technical work, operational leadership, and strategic readiness to support Kentro's technology roadmap, compliance requirements, and commitment to an excellent user experience. Responsibilities: Tier 3 Escalation & Advanced Technical Support: Serve as the highest internal escalation point for complex incidents, outages, and requests beyond the Tier 1/Tier 2 scope. Diagnose and resolve advanced issues across Windows, network, security, cloud, and endpoint environments. Support and oversee patching, updates, firmware upgrades, and system maintenance cycles across all critical systems. Configure, manage, and troubleshoot Microsoft 365, Entra ID, Intune, Azure services, IAM controls, and conditional access policies. Support configuration and optimization of enterprise applications and cloud workloads, including O365, Azure, AWS. Coordinate with vendors and service providers to drive issue resolution and system reliability. Automation, Productivity & Modern Workplace Engineering: Build and maintain solutions using Power Automate, SharePoint, PowerShell, and other automation platforms to streamline workflows and reduce manual IT overhead. Create and manage SharePoint sites, lists, automations, permissions, and content structures. Develop and maintain Excel spreadsheets with advanced formulas, data validation, and reporting logic. Evaluate and implement AI-focused tools, Copilot/ChatGPT integrations, and workflow enhancements that improve IT efficiency and business productivity. Systems Administration & Cloud Operations: Administer Windows OS, Azure AD/Entra ID, Intune, Office 365, and security/compliance toolsets (e.g., Purview). Oversee endpoint compliance, configuration profiles, app deployments, and conditional access enforcement. Monitor system health, logs, alerts, and performance metrics, proactively identifying trends and emerging risks. Support system hardening, patch management, and implementation of security policies. Leadership, Mentorship & Team Enablement: Act as a mentor and escalation guide for IT Support Specialists, helping to develop technical depth and problem-solving capabilities. Assist IT Management with coordination of daily operations, workload distribution, best practices, and process improvements. Provide leadership support as needed during periods requiring additional oversight to ensure uninterrupted IT operations. Conduct cross-training sessions to ensure redundancy across critical IT functions. Lead onboarding and technical training for new IT staff. Operational Excellence & Compliance: Contribute to process improvements, documentation, SOP development, and ITSM workflows. Maintain accurate asset inventories, software licensing records, and lifecycle management data. Support compliance frameworks (CMMC, ISO, internal audit readiness, security policies). Participate in DR, BCP, and security incident response exercises. Ensure all work follows established change management and security approval processes. Location: Hybrid in McLean, VA 7+ years of progressive IT experience (Support, Systems Engineering, Cloud, or similar). Demonstrated Tier 3 support proficiency and ability to resolve complex, multi-layered issues. Strong experience with Microsoft 365 ecosystem including Entra ID (Azure AD), Intune, Purview, Exchange Online, SharePoint Online, Teams. Proficiency with Power Automate, SharePoint administration, and workflow/process automation. Advanced experience with Excel (functions, automation workflows, pivoting/reporting). Strong understanding of identity/access management, security controls, conditional access, MFA, SSO, and cloud administration. Strong troubleshooting ability across Windows OS, networking fundamentals, and cloud environments. Excellent communication, documentation, and customer service skills. Ability to mentor others, influence positive change, and support leadership initiatives. Preferred Qualifications Experience in a Team Lead, Senior Engineer, or interim-leadership role. AI or automation-driven systems experience (Copilot, ChatGPT, Power Automate AI, workflow optimization). Experience with Azure or multi-cloud environments. ITIL Foundation, Security+, MD-102/MD-100, Azure Administrator (AZ-104), or similar certifications. Experience supporting compliance frameworks (FedRAMP, CMMC, NIST). Desired Attributes Highly autonomous with strong ownership of outcomes. Operationally disciplined and capable of working under pressure. Comfortable balancing hands-on technical work with team leadership responsibilities. Strong analytical thinker with a continuous improvement mindset. Able to work collaboratively across IT, security, leadership, and business units. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner- Mid-Size Companies, Companies Owned by People of Color; Department of Labor's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees- Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: "Apply for this Job" button at the bottom of this Job Description or the button at the top: "Application." Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us. #LI-BW1

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facility Experience team members are "experts who create value through lasting partnerships." At JLL, it is our goal to provide workplace experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams. The role is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication and high touch service within a select portfolio of properties. The role will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This Client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment. KEY RESPONSIBILITIES: Developing and Maintaining Goals Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests Serve as an onsite contact and coordinate facility team services Ensure services are executed in a manner consistent with the SLA's, standard processes, professional brand image and compliant with applicable local laws, rules and regulations Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client Support data collection, analysis and reporting to ensure alignment with the Clients' goals and objectives Strive to continually improve experience service performance Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives Ensuring Exceptional Service Works collaboratively within the account team in the delivery of services across all business lines (Facility Management, Engineering, Transactions, Projects, etc.) Assists with third party vendor relationships and service partners to provide maximum service delivery Intuitive service delivery, anticipating needs or concerns exceeding Client expectations Builds meaningful lasting relationships with Client employees and guests, carrying calling and culture cards Walks floors to ensure Workspaces (offices, desk, conference rooms, mailroom, pantries, etc.) are stocked and maintained Receives and responds to all requests or issues within one day of receipt, including a personal follow up to Client employees to ensure questions / requests are answered Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client's operations occur Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies Assistance and flexibility with Client events as needed to ensure flawless delivery Serve as training center concierge for internal /external events and manage conference room bookings including scheduling conflicts Provide administrative and operational excellence for soft services Perform additional job duties, as requested Qualifications 3-5 years minimum prior relevant experience in hospitality, facility / property management, janitorial operations and/or knowledge of commercial real estate, preferred Exceptional customer service skills and professionalism with a passion for hospitality Ability to manage multiple priorities and deliver results in a fast-paced environment Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service Ability to work independently - strong prioritization and time management skills Ability to work with diverse teams - lead by example; respectful, cooperative, accountable Excellent verbal and written communication skills with the ability to communicate professionally Excellent organizational skills and process management Ability to adapt to new devices, technology and applications Proficient skills in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, and Outlook) Client: Delta Air Lines, Inc. Job Profile: Facilities Support-P3 Location: On-site -Atlanta, GA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.

Job Description: Title of position: Customer Technical Support - Internal End User Support Location of position: Paducah, KY-Hybrid In this role, you have the opportunity to utilize your interest and passion for technology and all things IT with your desire to help people and deliver high levels of customer support. You are responsible for: (not limited to) Fields client phone calls, emails and create tickets; ensures all tickets are updated with accurate information. Performs research based on requests submitted by internal and/or external customers. Troubleshoots routine CSI product issues and provides issue resolution on servers, databases, and/or applications; escalates as necessary. Communicate technical issues and resolutions with customers in business terms. You are a part of an internal IT support team made up of 6 individuals across the US. You will collaborate with your team and the larger organization both in office and remotely. To succeed in this role, you should have the following skills and experience Strong customer service skills Troubleshooting hardware and peripheral equipment Firm knowledge and troubleshooting of macOS and Windows operating systems Firm knowledge and troubleshooting of Microsoft Office 365 suite Nice to have Technical Skills: Knowledge of antivirus and other security tools Knowledge of Beyondtrust Remote Support tool, or other equivalent tool Knowledge of Microsoft Active Directory AS degree in relevant field or equivalent experience. Certificates (not required): CompTIA A+ CompTIA Network+ CompTIA Security+ Microsoft Fundamentals Jamf Admin 100, 200, 300, and 400 In return, we offer you the opportunity to have direct interaction with all internal employees of our growing Software organization, from entry level employees to senior level executives. Your passion for technology and customer service will help to set the tone for new hires. You will see a breadth of growth opportunities throughout the company and in the internal IT department. Why should you join CSI? As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers' needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs. For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com) Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.

Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights: Starting Pay: from $15.00/hour This Opportunity: The Developmental Specialist Vocational is primarily responsible for developing a positive relationship with the individuals he or she supports while assisting them in achieving their personal dreams and goals as designated in the individual goal plans. What You'll Do: Assess each person receiving services for their hopes, dreams, and desires and provide supports that facilitate achievement. Ensure that the rights of each person receiving services are protected and promoted at all times. Assist people in developing advocacy skills, participating in advocacy efforts, and utilizing personal advocates. Serve as a resource for person served on community agencies, services, and supports that can meet identified needs or goals. Supervise, educate, and monitor (as needed) people receiving services in work settings. Settings may include community, vocational workshops, day supports, etc. Maintain a safe working environment for employees and people receiving services by practicing safety procedures in the community and on the job. Continually educate people receiving services on required work procedures, facility rules, policies, practices and their rights. Facilitate person-centered, effective, positive relationships with people receiving services using positive approaches that promote self determination in all areas of life. Provide input and recommendations into assessment and planning processes, and development of the individual’s plan. Implement person’s plan fully, within the requirements of the service definition, and document as required by the service definition and agency policy. Accurately complete all required documentation, including but not limited to, goal completion, actions toward outcomes, incident reports, timesheets, etc. Complete daily progress notes and communication log to assure appointments, goals, and interests are met. Assist in maintaining all necessary records, daily attendance, check sheets, production sheets, etc. Substitute in-house or in the community as demands occur. Assist new staff and/or current staff with orientation, mentoring, and training. Sleepover at a residential setting may be required. Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas. Follow service definition guidelines for services being provided. Perform all other duties as assigned by the supervisor. Driving and travel may be required. *The definition of an Innovations direct care worker includes all workers required for compliance with, or delivery of, the relevant Innovations waiver service definitions and the delivery of a unit of Innovations services to individuals in the definition of direct care worker to be applied and shall include only caregivers who are contracted for the Page 230 Session Law 2023-134 House Bill 259 provision of services in a legally appropriate manner. Education We're Looking For: High School Diploma (Required) Certifications We're Looking For: Drivers License (Valid) - USA Experience We're Looking For: Experience working with adults with a mental health diagnosis and/or developmental disabilities | Not Required Schedule: Monday-Thursday (9:00am-2:30pm) and Friday (9:00am-3:00pm) Target Weekly Hours: 28 Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550. This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

SUMMARY: Under general supervision of the Procurement, Facilities, & Office Services Manager, perform a wide variety of clerical support duties. Daily use of office machines including copiers, folders, facsimile and postal equipment. Process volume and bulk mailings and agency incoming/outgoing mail. Perform related work as required. HOURLY RANGE: $18.8331 - $26.5001 per hour SIGN-ON BONUS! $250 sign-on bonus after the completion of 90 days of employment at IRC with work performance in good standing. $500 sign-on bonus after the completion of 6 months of employment at IRC with work performance in good standing. Make sure to tell us if an IRC employee referred you when you get to that question on your application! Please include their full name. This incentive is only available for new employees. Rehires are not eligible for the sign-on bonuses. GENEROUS BENEFITS PACKAGE AND EMPLOYEE PERKS: To view our benefits package and employee perks, please click HERE. ESSENTIAL DUTIES AND RESPONSIBILITIES: Process bulk and mass mailing correctly and on schedule. Process and distribute daily incoming mail before 3:00 p.m. accurately and in accord with IRC procedures. Process outgoing mail rapidly and accurately; check for complete addressed envelopes, signatures, enclosures, and required copies. Affix correct amount of postage. Process certified, UPS, express mail accurately and on schedule. Process and distribute volume and bulk mailings, copy work, and agency incoming/outgoing mail and facsimiles. Deliver mail as required and assigned. Receive cash or checks from the public or in the mail and issues receipts. Accurately record copies, run tapes and forward tapes, copies of checks or cash in accord with agency requirements. Create or revise agency forms; assist with general design. Recommend pitch and element for uniformity or highlight. Type columns for uniform width, length, picture, drawing or insert and for copier reduction. Secure or assign form numbers. Maintain and assure supply levels and usage of forms are known and monitored for shelf supply. Type error-free correspondence, reports, newsletters, numerical data, etc., from written or typed copy in prescribed format by following general outline or instruction. Make revisions or corrections as needed or requested. Type in a foreign language as assigned and able. Process Intake Pending cases rapidly and accurately. Send standard letter along with enclosures. Send standard letter in response to routine request. Daily use of office machines including copiers, facsimiles, postal and computer. Give public or employees forms and assist in filling out forms, and explain or interpret unit procedures. Search rules and procedures on specific questions. Assist people in finding material and information. Resolve problems, complaints in scheduling or delivering correspondence, materials or supplies. Comply with agency Personnel Policies, Procedures and Affirmative Action Plan. Maintain good attendance and punctuality. Drive vehicle/travel to other offices/locations to pickup/deliver documents and materials and to assist other clerical support unit as needed or assigned. Work cooperatively and effectively with others. Perform as a member of the team, answer questions, share expertise and contribute to the harmony of the team. Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments. Perform different or additional work as needed or assigned. Perform unit assignments on rotation basis or as assigned. MINIMUM POSITION REQUIREMENTS: High school diploma or equivalent. Knowledge of general office practices and procedures. Ability to file in office systems and make simple arithmetical computations. Ability to operate office equipment. Ability to learn operation of word processing equipment. Bilingual preferred. Ability to handle change well and be flexible and adaptable in dealing with interruptions, new priorities, and new assignments. Ability to follow oral and written direction. Good verbal and written communication skills. Ability to establish and maintain effective working relationships with others. Ability to work cooperatively and effectively with others. Perform as a member of a team, answering questions, sharing expertise and generally contributing to the harmony of the team. Assure that consumer rights and dignity are maintained in the provision of services. Full use of an automobile, possession of a valid California driver's license and liability insurance for the minimum amount prescribed by law or ability to provide for independent transportation. Must have and maintain a safe driving record. We are proud to be an EEO employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

About the Role Beautiful Minds Group is seeking dedicated and compassionate Direct Support Professionals (DSPs) with experience supporting youth and adolescents who have developmental disabilities, mental health challenges, or behavioral needs. This position provides Homemaker/Personal Care (HPC) services for young individuals under ODJFS oversight who require consistent, trauma-informed, and safety-focused support. The ideal candidate will be patient, grounded, and skilled in de-escalation, redirection, and structured engagement. Experience working with behavioral youth clients is highly desired. Key Responsibilities Provide daily care, supervision, and behavioral support in the home and community settings Implement the Individual Service Plan (ISP) and Behavioral Support Plan (BSP) Utilize trauma-informed and person-centered care strategies Support the client in developing positive coping skills and daily routines Maintain accurate and timely documentation through approved agency systems Monitor and respond to elopement, aggression, or self-injurious behaviors using approved de-escalation techniques Collaborate with the site and case manager, guardian, and ODJFS team to ensure safety and progress Qualifications High School Diploma or GED (required) 2+ years experience working with youth in behavioral health, residential, or crisis settings (preferred) Experience in ODJFS, DODD, or group home environments strongly preferred Completion or willingness to complete Trauma-Informed Care, CPI, TCI, or MANDT training Must pass a BCI/FBI background check and be registry-clearable under OAC 5123-2-02 Valid driver’s license, reliable transportation, and current auto insurance Why Join Beautiful Minds Group Competitive pay Paid training and professional development in trauma-informed support and crisis response Supportive team culture focused on staff safety and well-being Growth opportunities into Lead DSP and Site Manager roles Commitment to empowering both clients and staff through compassion, structure, and consistency Compensation: $16.00 - $18.00 per hour About Beautiful Minds Group Beautiful Minds Group was founded in Akron, Ohio in 2020 by brothers, Jibreel and Nadir Hazly. Growing up, the brothers helped raised their youngest brother who was diagnosed with autism at the age of three. Being raised close in age and in the same household taught Jibreel and Nadir exactly what people with disabilities go through in all facets of life, which inspired them to help others facing similar challenges in their community. (CEO) Jibreel Hazly is a college graduate and former professional football player. While in college he would return home during break and work with his youngest brother as well as other clients in his community. Jibreel and his brother, (COO) Nadir Hazly recognized opportunity to improve the quality of care, which would make a difference in their community. Beautiful Minds Group has grown to become a highly recognized and respected Home Health company in multiple counties in Ohio such as Portage, Summit, and Cuyahoga Falls to just name a few. We know our quality of work, and attention to detail is second to none and always go the extra mile for our clients. We warmly welcome you to apply to Beautiful Minds Group, "Where Different is Beautiful".

Job Title: Direct Support Professional (DSP) – Community Support Location: Bucks County, PA (Multiple community locations) Pay Rate: $16–$18 per hour (based on experience) Job Type: Part-Time / Full-Time About the Role We are seeking compassionate and dependable Direct Support Professionals (DSPs) to provide community-based support to individuals with intellectual and developmental disabilities in Bucks County, PA . As a DSP, you will play an important role in helping individuals live fulfilling, independent lives while engaging in community activities and daily living tasks. Responsibilities Provide direct care and support in the community and home settings Assist individuals with daily living activities such as meal preparation, personal care, and mobility support Encourage participation in community events, recreational activities, and appointments Support individuals in developing social and life skills Document daily activities, progress notes, and incident reports accurately Ensure the health, safety, and well-being of individuals at all times Qualifications High School Diploma or GED required Previous experience as a DSP, caregiver, or healthcare aide preferred Valid driver’s license and reliable transportation strongly preferred Compassionate, patient, and dependable personality Ability to pass background checks and required clearances Schedule Flexible scheduling options available (Weekdays, evenings, weekends) Consistent weekly hours available based on program need Benefits Weekly pay Supportive and collaborative team environment Opportunities for growth and advancement 🔹 Apply today! We look forward to welcoming you to our team. The successful applicant gets to enjoy the following benefits: · Medical, Dental, and vision benefits, Free Life Insurance, 401K · Direct Deposit weekly · Career Advancement opportunities · Mentorship program Become a Healthcare Hero & Let’s Enhance the Lives of Our Seniors Today! APPLY NOW!! Compensation: $16.00 - $18.00 per hour

IT Support and/or Help Desk Support Information Systems Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community. With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness. When you join the LMHS team, you become a vital part of your local community Hospital. Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors. You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community. Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion. Join us in our mission - dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community. Position Summary: Provide hands on technical support for all supported applications & hardware technologies. Enter customer issues into tracking system. Resolve customer issues and close ticket or escalate to appropriate individual or group. Address moderately complex to complex issues. Configure and install new hardware and applications. Responsible for desktop patching, implementing whitelisted applications, account management, USB key approvals, & testing of new software. Previous healthcare experience preferred. This position could be hands on support, phone support or combination of both. This is dependent on chosen applicant's abilities. Responsibilities: Proven ability to build, support, troubleshoot and maintain the following: PC Desktops, Notebooks, Tablets Microsoft OS (Win7 and Win10) Laser and Ink Jet Printers All in One Printers Document Scanners Thin Clients (VDI) SCCM Operating System Development Knowledge of Apple Devices including Phones, iPads, and Mac Notebooks helpful or willingness to learn these products. Requirements: High school diploma or equivalent. 2+ years demonstrated work experience of help desk or desktop hardware/software support. Proven ability to fix moderate to complex issues related to hardware and software. Ability to work independently and in a team environment. Position includes being on-call rotation for evenings, weekends, and holidays. Must live within 30 minutes from office for on-call rotation. Work requires travel within Licking County and may require use of personal vehicle. Must be able to lift and move up to 50 lbs. LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards. Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. Licking Memorial Health Systems does not discriminate against applicants because of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors protected by law.

Group Overview: The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Liquidnet Liquidnet is a leading technology-driven, agency execution specialist that intelligently connects the world's investors to the world's investments. Role Overview: Liquidnet Americas is looking for a mid-level 'Front Office Support' representative to provide top level service to our business and customer base. The role requires an organized and motivated self-starter with an intuitively high-level of customer service, technical expertise to support an expanding business and experience in a similar-sized support operation within a bank, brokerage, or trading platform. Located within the front office and facing-off directly to traders, sales reps, quants, quant developers, the candidate must be comfortable translating business requests into the appropriate technical actions or changes, which will require a solid understanding of common equity algorithms and workflows. The successful candidate will thrive in a complex technical environment that is undergoing significant change and actively contribute to the supportability enhancements of the system using prior experience and ideas. This will utilize a strong technical skillet (FIX, Linux, database (SQL, or Oracle), and network troubleshooting) and a positive 'can do' attitude. Role Responsibilities: Provide daily application support and troubleshooting for clients and internal trade desks using proprietary tools, escalating issues to development teams as necessary. Address client customization requests within algorithmic trading systems and ATS platforms. Analyze and resolve issues related to order routing, trade flow, and post-trade processes. Manage team communication channels, queues, and mailboxes to ensure timely and prioritized action on requests. Adhere to incident and problem management procedures, analyzing trends and patterns. Assist in product testing and project-related tasks. Work within a shift Rota to provide support coverage for the Americas from 7 AM to 6 PM. Contribute to the 'follow the sun' support model by collaborating with global teams in APAC and EMEA for pre-market health checks. Conduct regional start-of-day health checks to ensure platform processes are operational and all members are connected. Occasionally work weekends for major upgrades or out-of-hours testing. Experience / Competencies: Essential: At least 3 years hands-on support experience within a financial institution (buy-side, sell-side, venue/platform provider) Solid application support experience within a Linux environment Excellent working knowledge of the FIX protocol Strong understanding of US/Canadian Equity market structure, mechanics and electronic trading flows Ability to convey expected behaviour of industry-standard algorithms (VWAP, TWAP, IS, POV etc) Automation and scripting experience Proven experience of MSSQL, Oracle and Sybase database environments, including complex query-writing Proven experience of supporting Windows Server environments Experience in troubleshooting network problems: i.e. firewall and routing problems Desirable: Automation and scripting experience (PERL, Python, Powershell, Bash etc) Knowledge of DevOps principles and workflows, including collaboration with Development teams Experience with automation tools (Ansible, Puppet etc) Proven experience in managing cloud-based infrastructure and services, including AWS, Azure, or Google Cloud Platform Hands-on experience with containerization technologies like Docker and orchestration platforms like Kubernetes Exposure to client/venue technical FIX onboarding. Experience supporting message-based architecture (Solace, Tibco, MQ etc) Experience with industry-standard monitoring tools (ITRS, Prometheus or similar) Working knowledge of at least one buy-side or sell-side Order Management System. Understanding of common industry algorithms (VWAP, TWAP, IS, POV etc) Familiarity with industry-standard monitoring tools (e.g., ITRS). ServiceNow, Control-M and Elastic (ELK stack) familiarity Experience with Site Reliability Engineering (SRE) practices, including monitoring, incident response, and post-mortem analysis Person Specification: Ideal for someone who thrives under pressure in a front-office support role, supporting business growth and enhancing support functions. Motivated self-starter with a strong sense of ownership. Analytical, disciplined problem-solver. Driven by customer satisfaction and support excellence. Strong organizational skills. Capable of communicating confidently with stakeholders at all levels, including technical teams, clients, traders, quants, and executives. Committed to adhering to Service Level Agreements (SLAs) and minimizing Mean Time to Resolve (MTTR). Team-oriented with a willingness to participate in new projects and assist other departments. Demonstrates core business values through day-to-day work ethic. Flexible regarding working hours. Role Band & Level: Professional, 4 Annual Salary: $95,000-$100,000 #LI-Onsite #LI-ASO Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location USA - 200 Vesey Street - New York, NY

Job Description Minimum 4–5 years of experience in Desktop Support (Required) Summary We are seeking a skilled Desktop Support Technician with strong Microsoft 365 and Azure AD experience to join our team. The ideal candidate will provide white-glove, end-user-facing technical support in a fast-paced, in-person environment. This role requires a professional who is highly social, customer-focused , and comfortable supporting users across hardware, software, and cloud-based Microsoft technologies. Key Responsibilities (Duties) Provide white-glove desktop and application support to end users, including in-person desk-side assistance Install, configure, and troubleshoot computer hardware, software systems, networks, printers, and scanners Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications Support and administer Azure Active Directory (Entra ID) including user accounts, group memberships, password resets, MFA, and access issues Assist with Office 365 and Windows device management using Intune Respond to IT issues and service requests via ServiceNow, providing timely resolution both remotely and on-site Support basic SharePoint Online user issues such as access, permissions, and navigation (nice to have) Maintain accurate IT documentation and ticket records Collaborate with the IT team on projects, rollouts, and ongoing support initiatives Act as a professional, approachable face of Technology to internal end users Required Skills & Experience 4–5+ years of Desktop Support or End-User Support experience Strong experience supporting Windows operating systems Hands-on experience troubleshooting Microsoft 365 / Office 365 Working knowledge of Azure Active Directory (Entra ID) Experience with Intune for endpoint management Familiarity with ServiceNow or similar ticketing systems Solid understanding of basic computer networking concepts Strong software troubleshooting skills and familiarity with IT infrastructure Excellent communication and interpersonal skills with technical and non-technical users Customer service-oriented mindset with comfort supporting users face-to-face Nice to Have (Added but Not Required) SharePoint Online user support experience Prior executive or VIP support exposure Job Details Job Type: Contract Pay: $30.00 – $40.00 per hour Expected Hours: 40 per week Work Location: In person Benefits Dental insurance Health insurance 8-hour shift Experience Requirements Customer support: 4 years (Required) Desktop support: 4 years (Required) Windows OS: 4 years (Required) Location Requirements Ability to commute to New York, NY (Required) Ability to relocate to New York, NY before starting (Required)

About Vogelsang USA Vogelsang USA, LTD is a leading manufacturer of high-performance rotary lobe pumps, in-line grinders, and mixing solutions engineered for demanding applications in the industrial and commercial wastewater sectors. Our equipment plays a critical role in optimizing production processes, improving efficiency, and ensuring reliable wastewater handling for a wide range of industries. Position Summary The Onsite IT Support Technician is the first point of contact for day-to-day IT issues at our Ravenna, OH location. This role provides hands-on support for end-user devices, plant-floor technology, and basic network connectivity, ensuring employees can work efficiently and downtime is minimized. Key Responsibilities Provide onsite support for end-user devices (desktops/laptops, peripherals, mobile devices). Support Microsoft environment: Windows 11, Outlook, Teams, and standard Office apps. Perform Windows 11 imaging / re-imaging, device provisioning, and basic workstation lifecycle tasks. Configure and support iPhones and MDM workflows (e.g., Intune). Use remote support tools (e.g., TeamViewer) as needed. Support Active Directory tasks (password resets, user/group access requests as authorized). Troubleshoot basic network issues (TCP/IP, Wi-Fi, VPN connectivity, printer/network access). Support local and network printers, including thermal printers used in operations. Support handheld scanners and related plant-floor devices. Support video conferencing equipment and conference room setup/troubleshooting. Manage and maintain IT asset inventory (tracking, tagging, assignments, returns). Log, track, and resolve issues through the ticketing system (ServiceNow or equivalent). Work effectively in a plant environment, following safety and site requirements. Requirements Experience providing hands-on end user / desktop support in an onsite environment. Working knowledge of: Windows 10/11 (strong preference for Windows 11) Microsoft 365 apps (Outlook/Teams) Printer troubleshooting (local + network) Basic networking (TCP/IP, Wi-Fi, VPN) Ticketing systems (ServiceNow exposure preferred) Strong customer service mindset and professional communication skills. Ability to multitask, prioritize, and follow through reliable Preferred / Nice-to-Have Intune (Endpoint Manager) experience (device enrollment, policy awareness). Active Directory experience (basic account/admin tasks within policy). Prior IT support experience in a manufacturing/plant environment. OEM certifications (Dell/HP/Lenovo/Lexmark/IBM) are a plus. Certifications / Education Technical college diploma or equivalent experience in IT-related field. CompTIA A+ (preferred) or willingness to obtain. Benefits What We Offer Competitive compensation and benefits. A collaborative, team-oriented environment. Opportunities for professional growth within a fast-expanding organization. The chance to contribute to a company known for engineering excellence and exceptional customer service. Onsite role at Ravenna, OH. Steel-toed shoes required. Must be comfortable working around plant operations and plant level employees.

A career can mean different things at different workplaces. Apply now to see what it means to us and what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters. JOB TITLE: Community Support Worker EMPLOYMENT TYPE: Full-time, 40 hours/wk SCHEDULED HOURS: Monday-Friday, 8AM-4:30PM; 2 evenings per week of availability as needed PROGRAM/LOCATION: Community Support for Families; Willimantic, CT PC#: 1007 ABOUT THE PROGRAM: COMMUNITY SUPPORT FOR FAMILIES Community Support for Families provides coordination of care for children and adults referred from DCF's Differential Response System. Community Support Workers and Parent Navigators assist the family through a child and family team process that develops care plans based on functional strengths and needs. The workers and the community work as a team to meet the needs of families who may present with a variety of basic needs, behavioral health, substance abuse and/or linkage to community services. ABOUT THE POSITION: Community Support Worker Position Highlights The perfect mix of autonomy and team solidarity to support your day-to-day work. Team meetings and weekly supervision focused on collaboration and professional growth. Some schedule flexibility based on client availability. Connect with clients in the community at their home, or community settings- Everyday is a new experience! Mileage reimbursement and a company vehicle available for shared team use. Build relationships with clients that have a lasting impact on their lives. Duties & Responsibilities Assesses whole family needs including basic needs, therapeutic, medical, and other needs Provides support and crisis management related to family needs. Assists in linking families with needed community support services, programs, and agencies; advocates for clients’ rights and access to services. Works as liaison with DCF, hospitals, other community-based services, family members, and significant others. Processes appropriate requests for flex funding Works in collaboration with Parent Navigators Additional duties as assigned. QUALIFICATIONS: Education: A bachelor’s degree in a Human Services related field is preferred, an associate’s degree plus two years’ experience in a related field in lieu of bachelor's, or high school diploma with a minimum of 4 years’ experience in related field will be considered. Experience: Minimum of 2 years' experience in mental health related setting. Licensure/Certification/Registration: Valid driver’s license. Other Qualifications: Bilingual in Spanish and English preferred. Why Join CHR? 🏆 Award-Winning Workplace: Proudly recognized as a Top Workplace for 12 consecutive years! 🕒 Generous Time Off: Enjoy ample paid time off, including a special day off for your birthday! 💰 Retirement Savings: Benefit from contributions to your 403b Retirement Plan. 🏥 Comprehensive Insurance: Competitive premiums with added discounts on pet, auto, and home insurance! 🎓 Education & Tuition Support: Tuition reimbursement and professional development programs. Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites). Exclusive tuition discounts for CHR employees at several local colleges/universities. 📚 Career Development: FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring available at many programs. Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide. 💪 Wellness Program: Annual wellness stipend. FREE premium subscription to the Calm app, for employees and their families. Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more! Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program. 🎤 Employee Involvement: Participate in leadership luncheons with our CEO and various agency committees! 📢 Stay Informed: Weekly video updates from our CEO and monthly newsletters to keep you in the loop. 🌟 And So Much More: Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility. Join us at CHR and be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities! COMPENSATION *: $20.00/hour min, and up commensurate upon experience. *Actual rates are determined at the time of offer and are based off relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked) CHR is an equal opportunity employer, and we encourage all to apply. Take the first step to a meaningful career and apply to CHR today!

Job Description: Title of position: Customer Technical Support - Internal End User Support Location of position: Paducah, KY-Hybrid In this role, you have the opportunity to utilize your interest and passion for technology and all things IT with your desire to help people and deliver high levels of customer support. You are responsible for : (not limited to) Fields client phone calls, emails and create tickets; ensures all tickets are updated with accurate information. Performs research based on requests submitted by internal and/or external customers. Troubleshoots routine CSI product issues and provides issue resolution on servers, databases, and/or applications; escalates as necessary. Communicate technical issues and resolutions with customers in business terms. You are a part of an internal IT support team made up of 6 individuals across the US. You will collaborate with your team and the larger organization both in office and remotely. To succeed in this role, you should have the following skills and experience Strong customer service skills Troubleshooting hardware and peripheral equipment Firm knowledge and troubleshooting of macOS and Windows operating systems Firm knowledge and troubleshooting of Microsoft Office 365 suite Nice to have Technical Skills: Knowledge of antivirus and other security tools Knowledge of Beyondtrust Remote Support tool, or other equivalent tool Knowledge of Microsoft Active Directory AS degree in relevant field or equivalent experience. Certificates (not required): CompTIA A+ CompTIA Network+ CompTIA Security+ Microsoft Fundamentals Jamf Admin 100, 200, 300, and 400 In return, we offer you the opportunity to have direct interaction with all internal employees of our growing Software organization, from entry level employees to senior level executives. Your passion for technology and customer service will help to set the tone for new hires. You will see a breadth of growth opportunities throughout the company and in the internal IT department. Why should you join CSI? As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs. For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com) Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.

SUMMARY: Under general supervision of the Program Manager performs responsible secretarial and clerical services related to serving all types of cases and completes related work as required. Requires good work habits including regular attendance and punctuality. Has no supervisory responsibility. HOURLY RANGE: $19.7748 - $27.8251 per hour SIGN-ON BONUS! $250 sign-on bonus after the completion of 90 days of employment at IRC with work performance in good standing. $500 sign-on bonus after the completion of 6 months of employment at IRC with work performance in good standing. Make sure to tell us if an IRC employee referred you when you get to that question on your application! Please include their full name. This incentive is only available for new employees. Rehires are not eligible for the sign-on bonuses. GENEROUS BENEFITS PACKAGE AND EMPLOYEE PERKS: To view our benefits package and employee perks, please click HERE. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist Program Manager in maintaining administrative compliance of program. Maintain confidentiality of program and all work-related matters. Review Individual Program Plan (IPP)/ Client Development Evaluation Report (CDERs)/ Annual Review (AR) to be sure the packet is complete when received for Program Manager’s review and signature. Review and distribute all Medicaid Waiver Audit Sheets and collect all information as identified on the sheet within the time frames identified. Collect all Medicaid Waiver Consumer Choice of Services/Living Arrangement DS2200s forms as identified by Medicaid Waiver Team and route as appropriate. Bring problems to the Program Manager for Identify areas that may require additional staff training. Review monthly audits for expired reports, keeping Consumer Services Coordinator (CSC) and Program Manager informed. As directed, assist Program Manager with staff reminders. Follow-up with CSCs on past due Special Incident Report (SIR) reports. Sort and distribute mail for unit and vacant caseloads to an assigned Consumer Services Coordinator. Develop tickler for work to be done. Document when assigned visits and documentation on vacant caseloads are completed. If appropriate prepare and mail monthly Family Cost Participation Program (FCPP) letters. Review travel claims for completeness and accuracy. Coordinate office days and duty day assignments. Provide backup for the duty person. The receiving Consumer Support Technician III (CST III) and/or Program Manager will agree to take case from the sending unit/program. Take messages for the Program Manager in their absence. Maintain daily schedule for Program Manager that may include scheduling meetings. Direct people or calls to the appropriate person. Enter data into Atlas system. Check for duplicates before routing material for Maintain Program Manager’s files. Assist staff in maintaining administrative compliance. Assist Program Manager with correspondence to include on a daily basis: computer key entry, typing error-free correspondence and reports, and preparing documents for mailing. Complete necessary paperwork, reports, etc. on a timely basis. At the discretion of Program Manager, request outstanding reports to update client file; respond to request for information; prepare referral packets as time permits; compile appropriate documents for clinical review (re-eligibility) purposes; track cases participating in the Self Determination program; and track cases that are participating in Co-Pay, Co-Insurance, Deductible assistance. Prepare correspondence and reports as needed or assigned on a timely basis. Keep manager informed of pending work, work in progress and problems encountered. Perform as a member of a team answering questions, sharing expertise, and generally contributing to the harmony of the team. Provide backup to other CST III positions as requested. Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments. Successfully complete all assignments arising out of the Agency’s Performance Contract. Use office equipment appropriately. Keep work area neat and orderly. Observe all safety rules. Utilize agency’s IT systems as assigned, maintaining security and following agency’s protocol and procedures, rules, and requirements. Comply with and ensure program compliance with agency’s Personnel Policies and Procedures. Seek to maintain currency and expand relevant knowledge Update knowledge through readings, briefings, and training. Attend training sessions as required. Maintain good attendance and punctuality. Drive vehicle/travel to other offices/locations to pick up, deliver documents and materials as needed or Organize travel efficiently and effectively. Utilize bilingual skills as able and as necessary. Perform different or additional work as assigned. MINIMUM POSITION REQUIREMENTS: High school diploma or equivalent. One year of clerical experience. Knowledge of modern office practices and procedures including business correspondence, filing, and operation of office business machines. Knowledge of Microsoft Office, Microsoft Teams, Adobe, Excel, and PDF Expert. Ability to perform clerical work involving independent judgment, accuracy, and speed. Ability to spell correctly, use proper English, make simple arithmetical commutations. Demonstrated ability to type/keyboard accurately (40 WPM). Ability to follow oral and written direction. Good verbal and written communication skills. Ability to establish and maintain effective working relationships with others. Ability to work cooperatively and effectively with others. Perform as a member of a team, answering questions, sharing expertise and generally contributing to the harmony of the team. Assure that consumer rights and dignity are maintained in the provision of services. Full use of an automobile, possession of a valid California driver's license and liability insurance for the minimum amount prescribed by law or ability to provide for independent transportation. Must have and maintain a safe driving record. May be required to be bilingual. We are proud to be an EEO employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

SUMMARY: Under general supervision of the Resource Development and Transportation Program, Program Manager, performs specialized clerical work in support of a record keeping system of community resources and provide the program with a wide variety of secretarial support services. Has no managerial responsibilities. HOURLY RANGE: $19.7748 - $27.8251 SIGN-ON BONUS! $250 sign-on bonus after the completion of 90 days of employment at IRC with work performance in good standing. $500 sign-on bonus after the completion of 6 months of employment at IRC with work performance in good standing. Make sure to tell us if an IRC employee referred you when you get to that question on your application! Please include their full name. GENEROUS BENEFITS PACKAGE AND EMPLOYEE PERKS: To view our benefits package and employee perks, please click HERE. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform data entry, type and mail error-free correspondence and reports; compile referral packets; complete placement forms; make copies and file materials on a timely basis. Coordinate release of requests for proposals, preparation of proposal scoring sheets, and completion of response letters and contracts including, but not limited to, Transportation, Community Placement Plan (CPP), and Purchase of Service (POS) Start-up Fund contracts and Service Agreements. Review transportation Purchase of Services authorization for completeness and accuracy. Track program design reviews on all programs, facility reviews, vendorizations and contracts to completion. Review program design submissions for completeness and assign program designs to Community Resource Specialists utilizing unit’s tracking system. Coordinate and arrange the program manager’s meetings. Manage the visitors for the unit including, but not limited to reserving a conference room, adding visitors to Envoy Visitor System as well as walking them to and from the location of the meeting. Assist with Pre-Vendor Advisory Committee (pre-vac) and Vendor Advisory Community Committee (vac) meetings. Maintain the Resource email box, responding to perspective and current vendor inquiries on a timely basis. Maintain the program’s intranet site. Respond to Letter of Intents, and complete vendorization ResQ’s as assigned. Daily, maintain adequate skill level in interpersonal and community relationships. Work cooperatively and effectively with others. Perform as a member of the team, answer questions, share expertise and contribute to the harmony of the team. Assure that consumers’ rights and dignity are maintained in the provision of services. Keep manager informed of pending work, work in progress and problems encountered. Maintain good attendance and punctuality. Successfully complete all assignments arising out of the agency’s Performance Contract. Seek to maintain current and expand relevant knowledge base. Daily, comply with the administrative requirements of the agency. Complete necessary paperwork, reports, etc. on a timely basis. Maintain required clerical skill level including, but not limited to typing and data entry. Good verbal and written communication skills. Use office equipment appropriately and report the need for any repairs. Keep work area neat and orderly. Observe all safety rules and comply with IRC’s Injury and Illness Prevention Plan and Workplace Violence Prevention Plan.­­ Ability to handle a hybrid work environment consisting of working in the office and remotely at home while maintaining work productivity and efficiency; communicate via telephone calls, video conference calls, emails, and chat rooms. Utilize agency’s IT systems as assigned, maintaining security and following agency’s protocol and procedures, rules and requirements. Comply with the Agency’s Personnel Policies and Procedures Attend training sessions as required. Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments. Utilize bilingual skills as able and as necessary. Perform different or additional work as assigned. MINIMUM POSITION REQUIREMENTS: High school diploma or equivalent. One year of clerical experience Ability to follow oral and written direction. We are proud to be an EEO employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.